Lena was the best, she helped me with installing my blue tooth in my car from a new phone

Dealer Replied: Hello Diane C Andrade, we appreciate you taking the time to leave us this feedback.

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I bought a new iPhone17 Pro and tried to connected with my car (E300, 2017). It did not work. I tried many times at home with the instruction but still did not work. Then I drove my car to my car dealer. When I waited for asking service people, Mr. Cameron Johnson came to me with a nice smile. I...

Dealer Replied: Hi Frank, thank you for taking the time to leave a review for us at Mercedes-Benz of Durham. We're happy we could meet your expectations!

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I needed to get my car looked at, and Rick was a huge help. He was really polite and knew exactly what was wrong with my car. Highly recommend Mercedes-Benz of Durham—great service all around!

Dealer Replied: We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Enriquez is wonderful! He is very helpful, patience, understanding, and more than willing to help you over and over and over until you get it right. He’s a large assets to the company!

Dealer Replied: Hi Robert Rand, we are very happy to have provided you with such a positive experience!

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I've had the pleasure of visiting the dealership multiple times, and the entire team has been consistently great. However, Rodrick and Lena truly stand out for their exceptional service and professionalism.

Dealer Replied: Masoud Yousaf, we're happy to hear you had such a positive experience with our team!

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Jaymar Pagan, Cameron and Daniel knocked it out of the park today on an emergency service appointment. My daughter goes to school in Raleigh and had a damaged tire that needed to be fixed. They got the job done and went above and beyond. Thank you Mercedes-Benz of Durham for taking care of my...

Dealer Replied: Stephanie, thanks for your praise and kind comments about our team.

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My husband and I had the pleasure of working with Roderick Longino at Hendrick Mercedes of Durham, and we cannot recommend him highly enough! From start to finish, Roderick delivered a truly stellar experience. His attention to detail was unmatched, ensuring that every aspect of the process was...

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Avery was such a delight and so helpful during my service! I would definitely suggest going through her !

Dealer Replied: Karen, thank you for your kind words and this wonderful review!

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this was my second car buying experience with MB of Durham. I traded in a 2016 E400 on a new GLB250 (lease). Very easy to work with, no pressure, but totally accommodating in terms of letting you choose what works best for you. I've also had excellent service from them over the past 6+ years.

Response from the owner Replied: John Stone, we are very happy we could provide you with a positive experience! If you need anything in the future please don't hesitate to reach out!

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Everyone here is amazing!

Response from the owner Replied: Hello Kyle Verhoff, we appreciate you taking the time to leave us this feedback.

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It was a great shopping experience here! Mr. David Karp is a top-notch, knowledgeable of inside out of the car while friendly and zero pressure. Managers are also very efficient and friendly to make the purchase process really smooth. Plus coffee here is great!

Response from the owner Replied: Hi Yufeng Xin, we are very happy to have provided you with such a positive experience!

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Tanya and James were EXCELLENT. GREAT service!

Response from the owner Replied: Hi Adria Boyd! We're so happy we were able to help you out!

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Easy process. Very helpful customer service and a great space to wait during service.

Response from the owner Replied: Monique Hinton, we're glad to hear you enjoyed your visit.

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Excellent serviceKept me informed of work in progress and suggested work that needed to be completedReally like the video of the service

Response from the owner Replied: Hi Debbie! We're so happy we were able to help you out!

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I was serviced by Chris today! Definitely needed to get in here and know they will get the job done quick fast and easy!

Response from the owner Replied: Hi Versaille! We're so happy we were able to help you out!

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I was very impressed with both the knowledge and professionalism of the Hendrick MB Service Tech.The repair required was diagnosed accurately and the repair resolved the problem the first time.Great Service experience for sure!Gerry Dudzik

Response from the owner Replied: Hi Gerry Dudzik, we are very happy to have provided you with such a positive experience!

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We were just dropping by to check out a certified pre-owned vehicle. David was friendly and very helpful. He was also very knowledgeable when it came to the features that would meet our needs.

Response from the owner Replied: Hope, thanks for your praise and kind comments about our team.

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David was amazing! He was extremely knowledgeable and helpful. I just wanted to test drive and he found my car that day!

Response from the owner Replied: Hello Shawntell Taylor, thank you; we appreciate your feedback!

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Avery was so patient and kind. I truly enjoy getting my car serviced at Mercedes-Benz of Durham!

Response from the owner Replied: Imani Raeford, thank you for your kind words and this wonderful review!

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I recently purchased a car from Mercedes-Benz of Durham and it was a great experience. I worked directly with Roderick Longino. He had excellent knowledge of his product/vehicles as well as additional choices to show me that worked best for what I was looking for. As we settled on the best option...

Response from the owner Replied: Jackie Force, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Durham!

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I made an appointment and moved it several times online with ease. They were ready when I got there and my repair was completed in about 2 hours, just about the time I was thinking they should be done as I had a minor repair They also washed my car which was nice. They have a nice area to wait...

Response from the owner Replied: Yvette Leonard, reviews like this give us motivation and help us ensure we provide high-quality care.

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Another easy in & out with having my auto serviced at Mercedes Benz of Durham!

Response from the owner Replied: Hello Owen Gwyn, we appreciate you taking the time to leave us this feedback.

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Avery and Antonio, the associates at this Mercedes Benz location, are absolutely amazing! Their customer service is top-notch, and I couldn't recommend this place more. Huge shoutout to Mercedes Benz for having such a fantastic team. The whole experience was just lovely. Thank you!

Response from the owner Replied: Edgar Nasser, thanks for your praise and kind comments about our team.

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