Cars.com Review
- August 14, 2026
I am thoroughly impressed an delighted with the entire staff sales an service Mercedes-Benz of Durham NC
Dealer Replied: Robert Fornaby, we're happy to hear you had such a positive experience with our team!
Cars.com Review
- June 30, 2026
My Product Specialist, Antwan James excellent to work with and the finance manger worked with me as well to make experience at the dealership success.
Dealer Replied: Ccheeksjr, we're happy to hear you had such a positive experience with our team!
Cars.com Review
- June 30, 2026
Nic was a pleasure to deal with. Working with him felt authentic and he approached the sale with humor as well as professionalism. It was hard parting with my Audi but I am loving my Mercedes!
Dealer Replied: Samdigi75, we're so glad that we were able to go above and beyond your expectations!
Cars.com Review
- March 02, 2026
Superior service! From entering the dealership to the hands on delivery and instructions, I received top tier customer service. The incomparable management staff-Ryan, Josh, Mustafa and of course General manager Josh Vaughn all went above and beyond and made me feel so welcomed and like family....
Dealer Replied: Jacqueline Riddick, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Durham.
Cars.com Review
- December 29, 2025
Lena was the best, she helped me with installing my blue tooth in my car from a new phone
Dealer Replied: Hello Diane C Andrade, we appreciate you taking the time to leave us this feedback.
Cars.com Review
- December 20, 2025
I bought a new iPhone17 Pro and tried to connected with my car (E300, 2017). It did not work. I tried many times at home with the instruction but still did not work. Then I drove my car to my car dealer. When I waited for asking service people, Mr. Cameron Johnson came to me with a nice smile. I...
Dealer Replied: Hi Frank, thank you for taking the time to leave a review for us at Mercedes-Benz of Durham. We're happy we could meet your expectations!
Cars.com Review
- September 24, 2025
Isaiah Salas is truly exceptional. From the moment I arrived, he extended the kind of warm, attentive service you would expect at the very highest level. Without an appointment, he welcomed me in and ensured I felt completely at ease. His professionalism, depth of knowledge, and genuine care set him...
Dealer Replied: Natasha From Pa, we're so glad that we were able to go above and beyond your expectations!
Cars.com Review
- August 30, 2025
I service my car here all the time! I came in with an emergency and they helped me right away. And the people here are like family now. Daniel, Tanya, Maria, James Shepley, Isaiah and Matt Logan. Great customer service. Thank you all!!
Dealer Replied: Tarig99, we're happy to hear you had such a positive experience with our team!