Cars.com Review
- August 14, 2026
I am thoroughly impressed an delighted with the entire staff sales an service Mercedes-Benz of Durham NC
Dealer Replied: Robert Fornaby, we're happy to hear you had such a positive experience with our team!
Cars.com Review
- June 30, 2026
My Product Specialist, Antwan James excellent to work with and the finance manger worked with me as well to make experience at the dealership success.
Dealer Replied: Ccheeksjr, we're happy to hear you had such a positive experience with our team!
Cars.com Review
- June 30, 2026
Nic was a pleasure to deal with. Working with him felt authentic and he approached the sale with humor as well as professionalism. It was hard parting with my Audi but I am loving my Mercedes!
Dealer Replied: Samdigi75, we're so glad that we were able to go above and beyond your expectations!
Cars.com Review
- March 02, 2026
Superior service! From entering the dealership to the hands on delivery and instructions, I received top tier customer service. The incomparable management staff-Ryan, Josh, Mustafa and of course General manager Josh Vaughn all went above and beyond and made me feel so welcomed and like family....
Dealer Replied: Jacqueline Riddick, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Durham.
Cars.com Review
- December 29, 2025
Lena was the best, she helped me with installing my blue tooth in my car from a new phone
Dealer Replied: Hello Diane C Andrade, we appreciate you taking the time to leave us this feedback.
Cars.com Review
- December 20, 2025
I bought a new iPhone17 Pro and tried to connected with my car (E300, 2017). It did not work. I tried many times at home with the instruction but still did not work. Then I drove my car to my car dealer. When I waited for asking service people, Mr. Cameron Johnson came to me with a nice smile. I...
Dealer Replied: Hi Frank, thank you for taking the time to leave a review for us at Mercedes-Benz of Durham. We're happy we could meet your expectations!
Cars.com Review
- September 24, 2025
Isaiah Salas is truly exceptional. From the moment I arrived, he extended the kind of warm, attentive service you would expect at the very highest level. Without an appointment, he welcomed me in and ensured I felt completely at ease. His professionalism, depth of knowledge, and genuine care set him...
Dealer Replied: Natasha From Pa, we're so glad that we were able to go above and beyond your expectations!