Cars.com Review
- December 29, 2025
Lena was the best, she helped me with installing my blue tooth in my car from a new phone
Dealer Replied: Hello Diane C Andrade, we appreciate you taking the time to leave us this feedback.
Cars.com Review
- December 20, 2025
I bought a new iPhone17 Pro and tried to connected with my car (E300, 2017). It did not work. I tried many times at home with the instruction but still did not work. Then I drove my car to my car dealer. When I waited for asking service people, Mr. Cameron Johnson came to me with a nice smile. I...
Dealer Replied: Hi Frank, thank you for taking the time to leave a review for us at Mercedes-Benz of Durham. We're happy we could meet your expectations!
Cars.com Review
- July 16, 2025
I needed to get my car looked at, and Rick was a huge help. He was really polite and knew exactly what was wrong with my car. Highly recommend Mercedes-Benz of Durham—great service all around!
Dealer Replied: We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Cars.com Review
- June 18, 2025
Enriquez is wonderful! He is very helpful, patience, understanding, and more than willing to help you over and over and over until you get it right. He’s a large assets to the company!
Dealer Replied: Hi Robert Rand, we are very happy to have provided you with such a positive experience!
Cars.com Review
- February 22, 2025
I've had the pleasure of visiting the dealership multiple times, and the entire team has been consistently great. However, Rodrick and Lena truly stand out for their exceptional service and professionalism.
Dealer Replied: Masoud Yousaf, we're happy to hear you had such a positive experience with our team!
Cars.com Review
- February 13, 2025
Jaymar Pagan, Cameron and Daniel knocked it out of the park today on an emergency service appointment. My daughter goes to school in Raleigh and had a damaged tire that needed to be fixed. They got the job done and went above and beyond. Thank you Mercedes-Benz of Durham for taking care of my...
Dealer Replied: Stephanie, thanks for your praise and kind comments about our team.