Facebook - Web Review
- February 20, 2020
It was a great dealer of Land Rovers. I hope with the new 2020 Defender they go back to carrying Land Rovers again.
Google Review
- February 15, 2020
Response from the owner Replied: Thank you for the five-star review, Damber!
Google Review
- February 13, 2020
The parts guy Richard sold me the wrong part and when I went to return the item in its original unopened package with the receipt within the 30 day policy he told me he couldn't return it. this guy did not care the least bit and didn't even give me an explanation and told me to leave cause he was...
Response from the owner Replied: We're terribly disappointed to hear that you didn't have the best possible experience and we'd like to make things right. At your convenience, please contact Richard our Parts Manager at richardgoss@theautomaster.com.
Google Review
- January 20, 2020
Response from the owner Replied: Thank you for the five-star review, Aleksandr!
Google Review
- January 20, 2020
They keep my Porsche in top condition.
Response from the owner Replied: We're glad that you can rely on us to keep your Porsche running it's best, David!
Google Review
- January 20, 2020
Great customer service.
Response from the owner Replied: Thank you for the five-star review, Megan!
Google Review
- December 20, 2019
Response from the owner Replied: Thank you for the five-star review, Desiree!
Google Review
- December 20, 2019
Low pressure sales floor. Highly recommended!
Response from the owner Replied: Thank you for the five-star review, Dan! We pride ourselves on providing each of our customers with a professional and stress-free experience.
Google Review
- November 20, 2019
I've taken both my car and my partner's car(both Hondas) here now and have had a good experience both times. Friendly staff. Timely repairs/services. A nice customer lounge, computer access, comfy seats/couches, coffee, snacks! Would recommend.
Response from the owner Replied: We appreciate your loyal business and are glad to know that you can count on us for all your automotive needs! We look forward to working with you and your partner for many miles to come.
Facebook - Web Review
- November 18, 2019
Great people, products and service!
The Automaster Replied: Great photo, Laura! We appreciate your kind recommendation and business! Thank you for sharing.
Google Review
- October 20, 2019
Response from the owner Replied: Thank you for the five-star review, James!
Google Review
- October 20, 2019
Response from the owner Replied: We appreciate your patronage and five-star review, Nicole!
Google Review
- October 20, 2019
Oil change
Response from the owner Replied: Thank you for taking the time to share your review, Lisa! We're glad you had a good experience with our team.
Google Review
- October 20, 2019
So happy my husbands Christmas gift surprise! Making the downpayment for one of my most tangible, thus far, dream cars was an impressive surprise. I happily choose to make the monthly payments, because let's not be ridiculous... we're in our early 30s, he's not my S.D. So happy he leaned onto my...
Response from the owner Replied: Thank you for taking the time to share your excellent review, Trish! We're glad that The Automaster team could make your experiences with us exceptional. We look forward to working with you for many miles to come.
Google Review
- October 20, 2019
We have never been disappointed with staff, location and service. Great dealership and great selection
Response from the owner Replied: We appreciate the excellent review, Johanne! We're glad that you can count on our team and service every time.
Google Review
- October 20, 2019
Excellent customer service at this dealership.
Response from the owner Replied: We appreciate the excellent review, Jenny! Thank you for taking the time to share.
Facebook - Web Review
- October 14, 2019
First time patron getting my Honda Civic recall fixed. They exemplified courtesy and professionalism as well as speed. They went above and beyond in even detailing and cleaning out my front seat as well as a general fluids check. There is a reason they are called "Auto Master".
The Automaster Replied: We're glad that we could make your first experience with The Automaster an excellent one, John! We look forward to working with you again.
Google Review
- September 20, 2019
I love my 2019 Honda Civic!
Response from the owner Replied: We're glad to hear it, Isaac! Thanks for taking the time to share your review.
Yelp Review
- September 10, 2019
I needed a key for my 2005 Accord and a recall addressed. "Bing, bang, boom" is intended to show a serious of actions, sort of like saying "presto, change-o!" or "abracadabra!" It suggests a quick and almost automatic process takes place, sort of like saying "and before you knew it...". I've also...
Google Review
- September 04, 2019
Went shopping for a crv ex the molten lava pearl. They said no problem it should be here in 2 days. After waiting 2 days they called and told us that they could not find one. So the next step was to pick another color or move up the the exl witch has the molten lava pearl. So we decided to go with...
Response from the owner Replied: Congratulations on your new Honda CR-V, Steve! We're glad that we could help you find the vehicle your truly wanted. Please don't hesitate to contact us should you need anything else at all.
Google Review
- September 01, 2019
I was so pleased with the customer service that I experienced throughout the process of leasing my new car. Bob S at Honda was so helpful! At other dealerships I felt that salesmen assumed the fact that I was a young woman with little knowledge about cars, however at The Automaster I felt taken...
Response from the owner Replied: We appreciate your thoughtful review and patronage, Maria! We're happy to hear that Bob made your experience with The Automaster an excellent one! Thank you!
Google Review
- August 20, 2019
Response from the owner Replied: Hi Cadence, we are sorry to see that you didn't have a five-star experience. We'd love to know what we could have done better so that we can improve for next time. Please contact us at your earliest convenience to discuss further.
Google Review
- August 06, 2019
Facebook - Web Review
- July 05, 2019
I was there waiting for my husbands car to be serviced. While sitting in the customer lounge I overheard some of the Mercedes salesmen saying it was rude for a customer to just stop by without an appointment. All I heard them doing was trying to decide what to order for lunch from Olive Garden. So...
The Automaster Replied: Kim, Thanks for commenting but what you overheard was a conversation about someone from service who we had asked to make an appointment for a repair on their car as we are booking out a few weeks this time of year. They decided to just show up and requested to be taken care of immediately.We also had someone call in and demand a Sales appointment for a time when our Salesperson was doing a delivery and the Salesperson was trying to explain another time was required since he was going to be in a delivery/closing.Our apologies if the conversation trickled over into the showroom. We try our best to take care of everyone but there are limits to how much work can be completed each day. And yes you did hear them deciding what to order for lunch that day. Please know you can feel free to stop by Sales and Service anytime with or without an appointment. Both Sales and Service do their best to accommodate everyone But Service may be booked at that time. Enjoy the summer!
Google Review
- July 02, 2019
Great customer service!
Response from the owner Replied: We're glad you had such a great customer service experience with our team, Bernadette! Thank you for taking the time to share your review.
Google Review
- June 24, 2019
I don't feel like I've been swindled when I leave. They address the problem at hand, let you know of any incidental findings, and help you make an educated decision. No-nonsense, friendly, and professional. I won't take my vehicle elsewhere anymore.
Response from the owner Replied: Hi Morgan, thank you for taking the time to share your review and for your loyal business. We're happy to know that you can count on The Automaster for honest, quality service!
Google Review
- June 17, 2019
Response from the owner Replied: We appreciate the five-star review, Frank!
Facebook - Web Review
- June 12, 2019
Always a great experience at the Automaster!
The Automaster Replied: Erin, we appreciate your loyal business and we're happy to know that you can count on us for a great experience!
Google Review
- June 12, 2019
Response from the owner Replied: We appreciate the five-star review, Ian! Thank you for sharing.
Facebook - Web Review
- June 06, 2019
We visited the Automaster, for the first time, this week for warranty work on our daughters new to her 12 year old car. We received friendly, prompt, and honest service. AND, we even left with a clean car!! Thank you, Automaster!
The Automaster Replied: Hi Angela, thank you for taking the time to share your recommendation! We're glad that we could get your daughter's vehicle taken care of quickly and professionally!
Google Review
- June 03, 2019
Amazing service!
Response from the owner Replied: We appreciate your glowing review of our service, Stevie! Thank you for sharing.
Google Review
- May 31, 2019
Steve was great at parts and service. Gave my car a complimentary wash and even vacuumed my mats.
Response from the owner Replied: We're glad Steve could get your car taken care of and cleaned up! Thank you for your business and review.
Google Review
- May 31, 2019
Amazing service every time I go!
Response from the owner Replied: Thanks for the wonderful review and for your loyal business Jason!
Google Review
- May 30, 2019
Response from the owner Replied: We appreciate the review, Siera!
Google Review
- May 28, 2019
Response from the owner Replied: Thank you for taking the time to share your review, Justin!
Google Review
- May 28, 2019
Got lots of cars
Response from the owner Replied: We're glad that to hear that you were pleased with our selection, Timothy!
Google Review
- May 16, 2019
Response from the owner Replied: We appreciate the five-star review! Thank you for sharing.
Google Review
- April 29, 2019
Had a great experience for a recall that had to be addressed.
Google Review
- April 27, 2019
Google Review
- April 27, 2019
Response from the owner Replied: Hi Eric, thank you for sharing your review! If there's anything we could have done better, please don't hesitate to contact us. Your feedback makes us better!
Google Review
- April 26, 2019
Left by Bird B.
Definitely five stars.
Response from the owner Replied: Thank you for sharing your five-star review!
Facebook - Web Review
- April 23, 2019
Today was my first time at the Automaster as my sons new to him but very old car had a recall. I was amazed that I could walk in with no appointment and be out in a little over an hour. The service was excellent, and I am so impressed with the whole department. Thank you!
The Automaster Replied: Hi Desiree, thank you for taking the time to share your wonderful review. We're glad that we could get the recall on your son's vehicle taken care of quickly at ! We appreciate your kind words and hope to see you again!
Google Review
- April 15, 2019
Response from the owner Replied: Hi Rick, thank you for sharing your five-star review!
Google Review
- April 15, 2019
Excellent service
Response from the owner Replied: Denise, thank you for sharing your wonderful review, we're happy to hear that you were pleased with our service!
Google Review
- April 15, 2019
Response from the owner Replied: We appreciate your five-star review, Sandra! Thanks for sharing your feedback.
Google Review
- April 11, 2019
Response from the owner Replied: Hi Jordan, thank you for taking the time to share your five-star review of The Automaster! We're glad we could impress.
Google Review
- April 11, 2019
I purchased a Honda CR-V there and I can highly recommend this place. I was at couple other places before and no one show me this passion to sale and service like at Automaster. I hate it actually to go out for looking cars, but this place makes it enjoyable!
Response from the owner Replied: Hi Patrick, thanks for taking the time to share your review! We're glad that we could help you find your Honda CR-V and that your experience with us was a great one. We look forward to working with you again!
Google Review
- April 10, 2019
Great work on my Honda CRV
Google Review
- April 04, 2019
Response from the owner Replied: We appreciate the five-star review, Rob! Thank for your sharing your kind rating.
Google Review
- March 30, 2019
They have a big lot was plenty of new vehicles the people seem friendly enough. Most of the vehicles are high-end Imports not Chevys Fords or Dodges.
Google Review
- March 30, 2019
Response from the owner Replied: Hi Paul, thanks for taking a moment to share your five-star review!
Google Review
- March 30, 2019
Great buying experience, friendly service.
Response from the owner Replied: John, we're happy to hear that your buying experience was a great one! Thanks for trusting us with your business and for taking the time to share your review.
Google Review
- March 28, 2019
They have a big lot was plenty of new vehicles the people seem friendly enough. Most of the vehicles are high-end Imports not Chevys Fords or Dodges.
Google Review
- March 20, 2019
Left by Bird B.
Google Review
- March 15, 2019
Automaster Honda made it exceptionally easy for me to address recent airbag recalls on my family's two cars. The service manager I worked with (I think his name is Todd) arranged a rental car at no cost when the parts were delayed overnight, and had the job done first thing in the morning. Both...
Response from the owner Replied: Hi Kevin, we're happy that we could get your family back on the road in your two cars! We appreciate your thoughtful review and look forward to working with you again in the future! Please don't hesitate to contact us if you need anything else.
Google Review
- March 07, 2019
Response from the owner Replied: Thank you for sharing your fantastic review, Tomas!
Google Review
- March 01, 2019
Google Review
- February 26, 2019
Response from the owner Replied: Thank you for taking the time to share your review, Chrissy!