We purchased our car from Lou Green. He was professional and kept in close contact until our car arrived. He was capable and a pleasure to deal with. Mike was also an excellent salesperson. I would certainly recommend these salespeople to everyone wanting a smooth and pleasurable experience.

Dealer Replied: Hello Robin, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Michael Lamage the salesman kept his cool and kept me informed. Sale manager was direct and to the point with the price which was awesome. Finance officer Camryn was fantastic. This was sort of a complex purchase which involved vehicle delivery 2.5 hrs away. Thanks guys

Dealer Replied: We are pleased to hear you had such a positive experience with us, Bruce! Thank you so much for being one of our valued guests and we look forward to your next visit!

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Excellent customer services, Joe Taylor was extremely helpful. I will definitely this dealership to my friend

Dealer Replied: Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

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Excellent assistance when I needed to come back to ?learn? how to use all the gadgets on my car. It was explained to me when I purchased the vehicle, but I still needed a refresher.

Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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I love my new Mercedes-Benz C300 4MATIC. It?s sleek, luxurious, and powerful all at once. The interior feels premium and high-tech, and the ride is smooth and confident in any weather. A perfect balance of comfort and performance.

Dealer Replied: Hi Ronen, thank you for your positive review. If you have any further questions, please don't hesitate to reach out!

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Shawn Parton, my service advisor, makes my experience at Delray Mercedes even better with his professionalism and advice. He always seems to know what needs to be done and looks up to see if there are any specials that apply. He makes sure my car is washed and shining after any service or repair....

Dealer Replied: Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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Sales person was knowledgeable and easy to work with. I would recommend this dealership to family and friends. We were able to take the car home that day.

Dealer Replied: Hi Richard, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Astounding experience buying my new 2026 Mercedes at Delray Beach , Florida. Beautiful showroom. Excellent service . An all around great experience buying a new car. Everything was done at the showroom, insurance change, plate change etc.

Dealer Replied: Hello, we are pleased to hear you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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Everything was handled in a first class manner very efficient & very customer friendly. I highly recommend this dealership & will use this dealership for future car services

Dealer Replied: Hello Larry, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Delray and we hope to be of service again in the future.

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Alan T. Was A helpful and straightforward forward salesperson. Located car in inventory that matched my needs. Made the trade in process simple to complete.

Dealer Replied: Hi Gary, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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few hickups but good ending..i would have liked the used vehicle checked and returned to factory settings befor selling Liam is the best salesman

Dealer Replied: Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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Best service anywhere! Everyone at Mercedes Benz Delray is friendly, knowledge and fast! Love love my service advisor, Shawn, and loaner car go to Josh!

Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

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Mike Luciano did a wonderful job. He was professional and helpful throughout the sales process. Answered all the questions we had and walked us through the features of the Mercedes Benz.

Dealer Replied: Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Delray! If you ever need help, just give us a call. Happy motoring!

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They are always accommadating and appropriate in the service department. The waiting are is nice coffee, wifi and ontlet for my computer.

Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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Shawn is the best. The attention he paid to my issue was far beyond expectations. The entire dealership from service to sales is a great experience.

Dealer Replied: Hi Charles, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Please don't hesitate to reach out if there's anything additional we can do for you.

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This dealership is one of the best dealerships I have been to. My sales guy was Joe and he’s knowledgeable and amazing gentleman. He’s a asset to your company.

Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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The best shopping experience. our salesman, Liam, was explaining us about every aspect or question. He led us through all the stages in a very simple and in a good mood.

Dealer Replied: Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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All good. We visited this dealership by chance and checked out other dealers. We returned and purchased a 2025 E450 wagon. All people were very professional that made it a nice buying experience.

Dealer Replied: Hello, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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When I first started working with Joe Cardella, I was convinced something was wrong. Nobody was dodging my questions. Nobody was bouncing me between departments. Nobody was trying to upsell me floor mats for five hundred dollars. Honestly, I thought I was being pranked. At one point I was waiting...

Dealer Replied: Hi Brian, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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This warranty repair will require Mercedes Benz to open a service campaign. The dealership was not able to cure the problem with the seat control memory. The service tech tried and completed an update that did not work. They will be reaching out to Mercedes Benz for their assistance and imput.

Dealer Replied: Hi Frederick, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

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Worked with Shawn Parton, he was terrific. Helped solve my problem and kept me informed On a scale of 1-10 , Shawn is an 11.

Dealer Replied: Hello Norman, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Please don't hesitate to reach out if there's anything additional we can do for you.

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At first, I thought that my dream to drive a Mercedes was over. But after initial dissatisfaction about the price, financing, and a trade-in, I received a call from Joe Cardella, the sales manager, and met with him. He was very sincere in his quest to make this a happy ending for me. After being in...

Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Best Mercedes Dealership . Had the best experience in buying my Car . From the salesman Mr. Lou Green (The Best) to Service Manager Mr Shawn to the Finance Dept. Highly Recomended Them

Dealer Replied: Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of Mercedes-Benz of Delray and we hope to be of service again in the future.

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The entire experience was top tier! Everyone was warm, knowledgeable and professional. Above and beyond, thank you!

Dealer Replied: Hello, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Very good experience at Mercedes Benz of Delray with purchasing my car. I would definitely go back for my next car! I was happy with everything!

Dealer Replied: Hi Robert, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Buying process was seamless, traded my car in, and bought another one in less than three hours. Everyone I encountered was pleasant and willing to help

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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We purchased a "pre-loved" SLC 300 .. with a CPO warranty. The sales and finance team were just great,.. no. fantastic. Alas, the service dept let the dealership down. We picked up on two irratating but minor issues that should not have slipped through the CPO process. More concerning was 2 bigger...

Dealer Replied: Hello Lou, thank you for taking the time to leave us feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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Courteous and efficient service from the salesman helping me select my car. Complete the sale at that visit and was able to return my present lease and drive away with my new car.

Dealer Replied: Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Delray. We hope to see you soon!

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Service oriented, flexible pricing while purchasing, clean, all over an easy dealership to work with

Dealer Replied: Hello, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

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It had been a pleasure to deal with Mercedes of Delray. Good inventory, nice salesman Michael Manocchio. Took care of everything for me. Very satisfied. Thank you very much.

Dealer Replied: Hi Nicole, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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Ron and Darren were the nicest and most helpful in purchasing our 5th new MERCEDES. They provided the car exactly we wanted, even though it was not in their inventory. Exact car, excellent price, excellent experience.

Dealer Replied: Hello James, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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It was a pleasure to do business with Mercedes Benz of Delray, smooth and easy

Dealer Replied: Hi Dana, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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FRAUD ALERT If you want to be sold an overpriced car with a CarFax report that OMITS accidents and get absolutely NO ACCOUNTABILITY from the dealership, then Mercedes-Benz of Delray is the way to go! For context- I bought my car from this dealership back in 2022 and the total 3 years that I had...

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Easy no haggle deal. They gave me Blue Book on my trade. It only took a couple of hours, and I drove away that day.

Dealer Replied: Hello Charles, thank you; we appreciate your feedback! If you ever need help, just give us a call. Happy motoring!

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The experience was a positive one, made easy by the professional Mercedes team. Robert Langer, my salesperson, was knowledgeable, and pleasant, leading to a smooth buying process. I am enjoying the Mercedes and feel comfortable contacting Robert if I have any questions.

Dealer Replied: Hi Michele, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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Part 4. The General Manager of Delray MB did reach out to me and we had a meeting since the posting of this review. It was a productive meeting in which I felt "heard" about my concerns and experience. I believe we are on a good path for a resolution.

Dealer Replied: Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Part 3 that the Delray Dealership is privately owned and that they could do nothing about my experience. When I asked if I could get a lawyer, the woman added yes. She also stated she would send this recording to the dealership and that someone would get back to me by August 18. I asked if I...

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Part 2 but this was a car I really didn’t want but felt I had no choice. I really didn’t want that particular vehicle but I had already felt I had lost so much money and my enthusiasm about buying a Mercedes was greatly diminished. Then, the sales rep dropped the bomb that I was going to lose...

Dealer Replied: We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (561) 291-6095 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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Part 1 If I could give a rating of 0, I would. I am writing this with tears in my eyes. My heart is grieving with emotional stress, and I am drained from sleepless nights, to know that my hard-earned money has been worked into a spoon but taken away unfairly by a shovel. I have been driving...

Dealer Replied: Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6095 to discuss what we can do to help.

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Very Pleasant experience. Enjoyed the test drive and discovering the new technology. The salesman explained everything we asked. The sales manager was very helpful also.

Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Professional in every way!! The paperwork lady was exceptional. Very familiar with the excellent service department for years. Dealership is conveniently located for Vicky. Salesman knows his Mercedes!!

Dealer Replied: Hi Tom, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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90 % of experience was good. $750 charge not fully explained at lease signing. Financial pointed fingers at sales.

Dealer Replied: Hi Ray, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6095. We hope to hear from you.

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My experience at Mercedes Delray Beach was best-in-class. I walked into the dealership simply to "look around" since I had pretty much decided on renewing my Jaguar lease. The Mercedes sales rep who approached me at the dealership, Jeff Rizzi gave me an instructive side-by-side detailed comparison...

Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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Michael my salesman was great , made me feel welcome and a good experience, I plan to purchase my next car from him as well when I buy

Dealer Replied: Hi Edward, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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The buying experience with Salesman Ben was very pleasent. He took care of everything and the price was fair. No hassles at all. He made the process very easy.

Dealer Replied: Hi Jerrold, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Great customer service! Very pleasant salesman to deal with. Negotiations good and speedy. No fuzzing around. Involved service manager with problem after the purchase and made sure it got fixed right away

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us, Siegbert! Don't hesitate to call us if you ever need anything. Be safe on the road!

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excellent sales rep and return visit to set up mercedes me with joe went great...our sales rep Rom miller was great to work with

Dealer Replied: Hi Ralph, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!

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The dealer Hector Vivanco is outstanding. He makes sure that my spouse and I are satisfied completely. In fact, we are very happy and urv is much better than we thought. He is professional. We thank Hector. Vivanco.

Dealer Replied: Hi Cesar, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Another nail in a run flat on my MB!! Called dealership on Friday of Memorial Day weekend. They had correct tire and scheduled me for the following morning. Stacey was my advisor and got me in and out very quickly. I could not have asked for a more seamless experience. Very grateful to Stacey for...

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us, Evann! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Smooth transaction after buying from out of state. Our sales agent, Justin Kashi went above and beyond to keep us abreast of all processes and vehicle was delivered in Indiana 2 days after it was picked up by shipping company. Justin replies to all texts and picks up calls whenever needed. He is one...

Dealer Replied: Mackay, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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I'm really am sorry I have to type this but it is 100% true. ( Update) Purchasing a car at MB of Delray Beach was probably the worst dealership experience I have had since I started purchasing new cars in 1982. Horrible. Arrived on 6/12/25 at 8:40 am at Mercedes Benz Delray Beach to trade in my...

Consumer Replied: Finally received the car on 6/17/25. It was sent to me via flatbed. I was not going back to Delray from Naples to pick up the car. In the end they did the correct action. The car was cleaned the way it should have been done when the initial delivery was to happen at the dealer on 6/12/25. The roof is completely working normally now. I think they learned their lesson on how to deliver a car to a customer. So, they owned up to their mistakes and corrected them. Good for them.

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Just bought my second Mercedes at Delray. Since I had good success working with Justin 2yrs ago, I gave the duo another shot. Again we made a deal painlessly and drove it home last night. I highly recommend the dealership and especially Justin. Jeff Okun

Dealer Replied: Hi Jeff, we are so happy to read such a great review about Mercedes-Benz of Delray! Drive safe, and we'll see you on the road.

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I thought the dealership was trying to ghost 👻 me until I went back to get things straight

Dealer Replied: Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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The staff was friendly and courteous. The appointment set up was punctual and carried out without any problems. The salesman was helpful and attentive. I would certainly consider Mercedes-Benz of Delray again for future car purchases.

Dealer Replied: Hello Thomas, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit!

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We returned to Mercedes of Delray to purchase a new car, as repeat customers. We are happy with the sales professionals as well as service department. Alan was our salesman and provided a seamless transition from one car to another, he also provided home delivery.

Dealer Replied: Hi Robyn, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Please don't hesitate to reach out if there's anything additional we can do for you.

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I felt very misinformed and betrayed by this dealership,in reference to service,will not return to this dealer,it's all about making money and cares for their customers, already filed a complaint with auto nation,in reference to my experience at Delray Beach Mercedes Benz

Dealer Replied: Hello, we are deeply disappointed by your experience at Mercedes-Benz of Delray. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (561) 291-6095 to discuss what we can do to help.

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Great experience with honest quote, no secrets or hidden fees. The transaction was quick and easy. It was much appreciated. Alan and Darren were easy to work with had everything ready when I arrived.

Dealer Replied: Hello Nicole, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!

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was talking for a week with a salesmen about the purchase of a used GLK on the way to the dealer after setting up an appoint to test drive and drive, i get a call saying the car has sold.

Dealer Replied: Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Delray take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6095 to discuss what we can do to help.

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Was pleased with all my needs , salesman could not have been more helpful and corteous.

Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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Professional. Fast. Comfortable. I liked to visit this dealership. Latte, lounge, magazines, smiles. awesome service.

Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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The sales team was perfect, I give them a 10 The closing was anything but perfect. The person doing the closing was a nice as can be but toward the end the pressure of selling the extended warranty was an overkill. The double teaming that came next was as we call in the sales industry "good cop bad...

Dealer Replied: Hi Norman, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6095 to discuss what we can do to help.

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The ESP light came on in my 2009 E350. Mercedes of Delray advised that 4 parts needed to be replaced at a cost of $13,000. I had the car towed to an independent mechanic who specializes in Mercedes repairs. Merc Werx replaced one part. The service cost $1,200, and my car is as good as new. I will...

Dealer Replied: Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please contact us at (561) 291-6095 so we can understand your situation better in order to try and turn your experience around. Thank you, Mercedes-Benz of Delray

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very good attention and service. quick delivery of my new car that we order few monthes in advance. every thing acording to what we want to get on the end of the lease of my 2022 mercedes gle 350.

Dealer Replied: Hi, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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The buying process at this dealership was straightforward and went very smoothly. There was a great selection of vehicles on site, the vehicle I wanted was priced well, and they gave a fair value on my trades. Everyone I dealt with was very nice - I would recommend them!

Dealer Replied: Hi Stacey, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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I recently purchased a Mercedes-Benz, and I couldn’t be happier with my decision. From the moment I walked into the dealership, the experience was top-notch. The staff was incredibly knowledgeable and helpful, guiding me through the entire process without being pushy.

Dealer Replied: Jeff, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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