First, we had a knowledgeable salesman who was eager to help us. Good job, Mike. Unfortunately, that's where the positive experience ends.
We purchased our car with a nearly paid off trade-in (a few thousand dollars remained), the maximum amount the dealer would allow on AmEx (love those points),...
Dealer Replied: Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6095 to discuss what we can do to help.