Cars.com Review
- November 22, 2025
At first, I thought that my dream to drive a Mercedes was over. But after initial dissatisfaction about the price, financing, and a trade-in, I received a call from Joe Cardella, the sales manager, and met with him. He was very sincere in his quest to make this a happy ending for me. After being in...
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- November 18, 2025
Best Mercedes Dealership . Had the best experience in buying my Car . From the salesman Mr. Lou Green (The Best) to Service Manager Mr Shawn to the Finance Dept. Highly Recomended Them
Dealer Replied: Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of Mercedes-Benz of Delray and we hope to be of service again in the future.
Cars.com Review
- November 14, 2025
The entire experience was top tier! Everyone was warm, knowledgeable and professional. Above and beyond, thank you!
Dealer Replied: Hello, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- November 14, 2025
Very good experience at Mercedes Benz of Delray with purchasing my car. I would definitely go back for my next car! I was happy with everything!
Dealer Replied: Hi Robert, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- November 06, 2025
Buying process was seamless, traded my car in, and bought another one in less than three hours. Everyone I encountered was pleasant and willing to help
Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- November 03, 2025
We purchased a "pre-loved" SLC 300 .. with a CPO warranty. The sales and finance team were just great,.. no. fantastic. Alas, the service dept let the dealership down. We picked up on two irratating but minor issues that should not have slipped through the CPO process. More concerning was 2 bigger...
Dealer Replied: Hello Lou, thank you for taking the time to leave us feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Cars.com Review
- October 28, 2025
Courteous and efficient service from the salesman helping me select my car. Complete the sale at that visit and was able to return my present lease and drive away with my new car.
Dealer Replied: Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Delray. We hope to see you soon!
Cars.com Review
- October 17, 2025
Service oriented, flexible pricing while purchasing, clean, all over an easy dealership to work with
Dealer Replied: Hello, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- October 10, 2025
It had been a pleasure to deal with Mercedes of Delray. Good inventory, nice salesman Michael Manocchio. Took care of everything for me. Very satisfied. Thank you very much.
Dealer Replied: Hi Nicole, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Cars.com Review
- October 09, 2025
Ron and Darren were the nicest and most helpful in purchasing our 5th new MERCEDES. They provided the car exactly we wanted, even though it was not in their inventory. Exact car, excellent price, excellent experience.
Dealer Replied: Hello James, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- October 08, 2025
It was a pleasure to do business with Mercedes Benz of Delray, smooth and easy
Dealer Replied: Hi Dana, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- September 12, 2025
FRAUD ALERT If you want to be sold an overpriced car with a CarFax report that OMITS accidents and get absolutely NO ACCOUNTABILITY from the dealership, then Mercedes-Benz of Delray is the way to go! For context- I bought my car from this dealership back in 2022 and the total 3 years that I had...
Cars.com Review
- September 05, 2025
Easy no haggle deal. They gave me Blue Book on my trade. It only took a couple of hours, and I drove away that day.
Dealer Replied: Hello Charles, thank you; we appreciate your feedback! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- August 30, 2025
The experience was a positive one, made easy by the professional Mercedes team. Robert Langer, my salesperson, was knowledgeable, and pleasant, leading to a smooth buying process. I am enjoying the Mercedes and feel comfortable contacting Robert if I have any questions.
Dealer Replied: Hi Michele, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Cars.com Review
- August 26, 2025
Part 4. The General Manager of Delray MB did reach out to me and we had a meeting since the posting of this review. It was a productive meeting in which I felt "heard" about my concerns and experience. I believe we are on a good path for a resolution.
Dealer Replied: Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- August 21, 2025
Part 3 that the Delray Dealership is privately owned and that they could do nothing about my experience. When I asked if I could get a lawyer, the woman added yes. She also stated she would send this recording to the dealership and that someone would get back to me by August 18. I asked if I...
Cars.com Review
- August 21, 2025
Part 2 but this was a car I really didn’t want but felt I had no choice. I really didn’t want that particular vehicle but I had already felt I had lost so much money and my enthusiasm about buying a Mercedes was greatly diminished. Then, the sales rep dropped the bomb that I was going to lose...
Dealer Replied: We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (561) 291-6095 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Cars.com Review
- August 21, 2025
Part 1 If I could give a rating of 0, I would. I am writing this with tears in my eyes. My heart is grieving with emotional stress, and I am drained from sleepless nights, to know that my hard-earned money has been worked into a spoon but taken away unfairly by a shovel. I have been driving...
Dealer Replied: Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6095 to discuss what we can do to help.
Cars.com Review
- August 09, 2025
Very Pleasant experience. Enjoyed the test drive and discovering the new technology. The salesman explained everything we asked. The sales manager was very helpful also.
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- August 02, 2025
Professional in every way!! The paperwork lady was exceptional. Very familiar with the excellent service department for years. Dealership is conveniently located for Vicky. Salesman knows his Mercedes!!
Dealer Replied: Hi Tom, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- July 28, 2025
90 % of experience was good. $750 charge not fully explained at lease signing. Financial pointed fingers at sales.
Dealer Replied: Hi Ray, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6095. We hope to hear from you.
Cars.com Review
- July 19, 2025
My experience at Mercedes Delray Beach was best-in-class. I walked into the dealership simply to "look around" since I had pretty much decided on renewing my Jaguar lease. The Mercedes sales rep who approached me at the dealership, Jeff Rizzi gave me an instructive side-by-side detailed comparison...
Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Cars.com Review
- July 10, 2025
Michael my salesman was great , made me feel welcome and a good experience, I plan to purchase my next car from him as well when I buy
Dealer Replied: Hi Edward, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Cars.com Review
- July 10, 2025
The buying experience with Salesman Ben was very pleasent. He took care of everything and the price was fair. No hassles at all. He made the process very easy.
Dealer Replied: Hi Jerrold, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- July 08, 2025
Great customer service! Very pleasant salesman to deal with. Negotiations good and speedy. No fuzzing around. Involved service manager with problem after the purchase and made sure it got fixed right away
Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us, Siegbert! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- July 08, 2025
excellent sales rep and return visit to set up mercedes me with joe went great...our sales rep Rom miller was great to work with
Dealer Replied: Hi Ralph, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- July 07, 2025
The dealer Hector Vivanco is outstanding. He makes sure that my spouse and I are satisfied completely. In fact, we are very happy and urv is much better than we thought. He is professional. We thank Hector. Vivanco.
Dealer Replied: Hi Cesar, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- July 07, 2025
Another nail in a run flat on my MB!! Called dealership on Friday of Memorial Day weekend. They had correct tire and scheduled me for the following morning. Stacey was my advisor and got me in and out very quickly. I could not have asked for a more seamless experience. Very grateful to Stacey for...
Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us, Evann! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- June 20, 2025
Smooth transaction after buying from out of state. Our sales agent, Justin Kashi went above and beyond to keep us abreast of all processes and vehicle was delivered in Indiana 2 days after it was picked up by shipping company. Justin replies to all texts and picks up calls whenever needed. He is one...
Dealer Replied: Mackay, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- June 15, 2025
I'm really am sorry I have to type this but it is 100% true. ( Update) Purchasing a car at MB of Delray Beach was probably the worst dealership experience I have had since I started purchasing new cars in 1982. Horrible. Arrived on 6/12/25 at 8:40 am at Mercedes Benz Delray Beach to trade in my...
Consumer Replied: Finally received the car on 6/17/25. It was sent to me via flatbed. I was not going back to Delray from Naples to pick up the car. In the end they did the correct action. The car was cleaned the way it should have been done when the initial delivery was to happen at the dealer on 6/12/25. The roof is completely working normally now. I think they learned their lesson on how to deliver a car to a customer. So, they owned up to their mistakes and corrected them. Good for them.
Cars.com Review
- May 30, 2025
Just bought my second Mercedes at Delray. Since I had good success working with Justin 2yrs ago, I gave the duo another shot. Again we made a deal painlessly and drove it home last night. I highly recommend the dealership and especially Justin. Jeff Okun
Dealer Replied: Hi Jeff, we are so happy to read such a great review about Mercedes-Benz of Delray! Drive safe, and we'll see you on the road.
Cars.com Review
- May 30, 2025
I thought the dealership was trying to ghost 👻 me until I went back to get things straight
Dealer Replied: Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- May 23, 2025
The staff was friendly and courteous. The appointment set up was punctual and carried out without any problems. The salesman was helpful and attentive. I would certainly consider Mercedes-Benz of Delray again for future car purchases.
Dealer Replied: Hello Thomas, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit!
Cars.com Review
- May 18, 2025
We returned to Mercedes of Delray to purchase a new car, as repeat customers. We are happy with the sales professionals as well as service department. Alan was our salesman and provided a seamless transition from one car to another, he also provided home delivery.
Dealer Replied: Hi Robyn, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- May 16, 2025
I felt very misinformed and betrayed by this dealership,in reference to service,will not return to this dealer,it's all about making money and cares for their customers, already filed a complaint with auto nation,in reference to my experience at Delray Beach Mercedes Benz
Dealer Replied: Hello, we are deeply disappointed by your experience at Mercedes-Benz of Delray. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (561) 291-6095 to discuss what we can do to help.
Cars.com Review
- April 25, 2025
Great experience with honest quote, no secrets or hidden fees. The transaction was quick and easy. It was much appreciated. Alan and Darren were easy to work with had everything ready when I arrived.
Dealer Replied: Hello Nicole, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- April 20, 2025
was talking for a week with a salesmen about the purchase of a used GLK on the way to the dealer after setting up an appoint to test drive and drive, i get a call saying the car has sold.
Dealer Replied: Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Delray take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6095 to discuss what we can do to help.
Cars.com Review
- April 18, 2025
Was pleased with all my needs , salesman could not have been more helpful and corteous.
Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Cars.com Review
- April 18, 2025
Professional. Fast. Comfortable. I liked to visit this dealership. Latte, lounge, magazines, smiles. awesome service.
Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Cars.com Review
- April 11, 2025
The sales team was perfect, I give them a 10 The closing was anything but perfect. The person doing the closing was a nice as can be but toward the end the pressure of selling the extended warranty was an overkill. The double teaming that came next was as we call in the sales industry "good cop bad...
Dealer Replied: Hi Norman, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6095 to discuss what we can do to help.
Cars.com Review
- April 07, 2025
The ESP light came on in my 2009 E350. Mercedes of Delray advised that 4 parts needed to be replaced at a cost of $13,000. I had the car towed to an independent mechanic who specializes in Mercedes repairs. Merc Werx replaced one part. The service cost $1,200, and my car is as good as new. I will...
Dealer Replied: Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please contact us at (561) 291-6095 so we can understand your situation better in order to try and turn your experience around. Thank you, Mercedes-Benz of Delray
Cars.com Review
- April 05, 2025
very good attention and service. quick delivery of my new car that we order few monthes in advance. every thing acording to what we want to get on the end of the lease of my 2022 mercedes gle 350.
Dealer Replied: Hi, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- March 21, 2025
The buying process at this dealership was straightforward and went very smoothly. There was a great selection of vehicles on site, the vehicle I wanted was priced well, and they gave a fair value on my trades. Everyone I dealt with was very nice - I would recommend them!
Dealer Replied: Hi Stacey, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- March 21, 2025
I recently purchased a Mercedes-Benz, and I couldn’t be happier with my decision. From the moment I walked into the dealership, the experience was top-notch. The staff was incredibly knowledgeable and helpful, guiding me through the entire process without being pushy.
Dealer Replied: Jeff, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- March 10, 2025
I went to the dealer on Saturday, March 8th. Walked around the lot and showroom for over 1 hour. I was never approached by anyone. Numerous employees looked directly at me and walked right on by. Over and over and over. The receptionist stared right at my wife and I and not even a hello. The...
Dealer Replied: Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Delray take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6095. We hope to hear from you.
Google Review
- January 14, 2025
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here at Mercedes-Benz of Delray is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- January 14, 2025
I already shared my fabulous experiences in your last question
Google Review
- January 14, 2025
I called asking for stock on a vehicle. Spoke to the sales man Larry, he said he had what I was looking for (Sprinter 2500 170 black color) Drove for an hour to find out they don’t have anything. Bald big guy came out asking if I was financing or paying cash liked if that matter when making a...
Google Review
- January 13, 2025
Response from the owner Replied: Hi, we regret to see this low-star review. Can we ask what led to this rating? We'd love an opportunity to see if we can change your negative customer experience into a positive one. Please contact us at (561) 291-6095. We look forward to hearing from you.
Google Review
- January 13, 2025
Response from the owner Replied: All those stars! Thank you for rating Mercedes-Benz of Delray so highly!
Google Review
- January 13, 2025
Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Google Review
- January 13, 2025
Response from the owner Replied: Hello, thank you so much for your great rating of Mercedes-Benz of Delray! Your review is very important to us, as our goal is to deliver an outstanding customer experience. Best wishes!
Google Review
- January 11, 2025
Google Review
- January 10, 2025
Michael service advisor was excellent
Response from the owner Replied: Hi Steve, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- January 10, 2025
Dan went above and beyond to ensure I was comfortable with my choice, answering all my questions and even offering great advice without ever pressuring me about trading in my car. He made what can sometimes be a stressful experience feel effortless. He does a real good job. Thanks Dan!
Response from the owner Replied: Hi Lauren, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- January 10, 2025
Stacy was very professional, really appreciate and like working with her.
Response from the owner Replied: Hi Reynold, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Delray! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 10, 2025
Great service
Response from the owner Replied: Hi Brad, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Google Review
- January 10, 2025
Response from the owner Replied: Hi, it is so great to receive such a high star-rating! Thank you, and be safe on the road!
Google Review
- January 10, 2025
The service Dept at Mercedes DELRAY is amazing !Especially Stacy as an advisor, never lose her😊
Response from the owner Replied: Hi Dianna, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- January 10, 2025
Response from the owner Replied: Hi, thank you for the great star-rating! We appreciate your review!
Google Review
- January 10, 2025
Kevin was great getting me in and getting the car done .
Response from the owner Replied: Hello Lysa, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Google Review
- January 09, 2025
Response from the owner Replied: Hi Anthony, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Delray. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Google Review
- January 09, 2025
My advisor DavidTook care of my Mercedes serviceWhich was very helpful to me
Response from the owner Replied: Hi Nina, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.
Google Review
- January 09, 2025
I appreciate Ray as my service advisor. He is always professional and looks after my car in a very caring manner, like he would look after his own.
Response from the owner Replied: Hi Karen, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
Google Review
- January 09, 2025
All good
Response from the owner Replied: Hi Jeffrey, thank you so much for the positive review! Feel free to stop by if you ever need any more help.
Google Review
- January 09, 2025
Everything was done well
Response from the owner Replied: Hi George, thank you so much for the positive review! Feel free to stop by if you ever need any more help.
Google Review
- January 09, 2025
Great service, David Rhy is the best ++++
Response from the owner Replied: Hi Joseph, thank you so much for the positive review! Feel free to stop by if you ever need any more help.
Google Review
- January 09, 2025
The sales process went smoothly and I was pleased with the follow up activities (service and software update). However I was not informed about what was done and why it was necessary. Clear communication about the service performed would be greatly appreciated in the future. And thanks to Michal...
Response from the owner Replied: Hi Vesa, thank you for taking the time to share your feedback with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (561) 291-6095.
Google Review
- January 09, 2025
The service advisor Kelvin is the best service advisor I’ve ever dealt with by a long shot. I have been bringing my cars to Mercedes of Delray for service for the past 4-5 years and have been helped by him everytime. He always goes above and beyond and out of his way to do the right thing for the...
Response from the owner Replied: Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 09, 2025
Timothy was great. He took the time to explain all that was needed to be done on the car and went over our scheduled maintenance He is the consummate professional.
Response from the owner Replied: Steven, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Google Review
- January 09, 2025
Response from the owner Replied: Thank you for such a great rating! Here at Mercedes-Benz of Delray, we strive for excellence. Thank you for your business!
Google Review
- January 09, 2025
Response from the owner Replied: Thank you for reaching out to us with such a great rating of Mercedes-Benz of Delray! We strive to provide an excellent customer experience, and your opinion plays an integral part in making this happen! All the best!
Google Review
- January 09, 2025
Wow! Dropped my car off for service… on the wrong day. 🙃 But Garcia at the service drop-off didn’t even flinch—‘No Problemoos!’—and got me taken care of with zero fuss. Then Ray stepped in, super nice and ready to address all my concerns. No loaner this time (totally fair since I was scheduled for...
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you.
Google Review
- January 09, 2025
Response from the owner Replied: So many stars! Thank you for rating Mercedes-Benz of Delray so highly!
Google Review
- January 08, 2025
Im a physician and its really hard for me to take time off from work to deal with car repairs. I had a flat tire one morning with zero pressure. Had to drop son to school and then take a cab to work. Requested my brother to take the car to the dealership to replace the tire. Apparently they fixed...
Response from the owner Replied: Hi Ayesha, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Delray. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Google Review
- January 08, 2025
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- January 08, 2025
Awesome
Response from the owner Replied: Hi Joann, we are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.
Google Review
- January 07, 2025
David Rhy does an excellent job. Always keeps me updated.
Response from the owner Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. If you ever need help, just give us a call. Happy motoring!
Google Review
- January 07, 2025
Response from the owner Replied: Hello, thank you so much for the positive review! We will continue to do our best to earn it! Please don't hesitate to reach out to us if there's anything additional we can do for you!
Google Review
- January 06, 2025
Response from the owner Replied: Hi, thanks for the all of the stars! Please don't hesitate to reach out to us if you need any further assistance.
Google Review
- January 06, 2025
Response from the owner Replied: We love stars! Thanks so much!
Google Review
- January 06, 2025
Great service
Response from the owner Replied: Hello Jeffery, we appreciate you taking the time to leave us this feedback. Drive safe, and we'll see you on the road.
Google Review
- January 04, 2025
I was very lucky to have Calvin as my service advisor. He was terrific. Followed up, kept me informed, and made sure everything was perfect. An excellent service experience in every way.
Response from the owner Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- January 04, 2025
The whole process was made easy and simple. Extremely happy
Response from the owner Replied: Hi Ben, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- January 04, 2025
I had a great experience working with Shaw Parton.Also love the feed from the service department regarding the vehicle health status
Response from the owner Replied: Hi Neil, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Google Review
- January 04, 2025
Really good experience I had at Mercedes of Delray. I appreciate the excellent professional courteous service. Thanks again!
Response from the owner Replied: Hi Harry, thank you so much for your positive comments about Mercedes-Benz of Delray! Until the next time we meet, take care!
Google Review
- January 03, 2025
Service par none and great service advisor that you can trust.
Response from the owner Replied: Hi Nelson, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- January 03, 2025
Moved to Florida. Needed service on my S550. They treated me like I bought the car there. I would buy from them when it’s time and their service department was excellent.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Michael! If you ever need help, just give us a call. Happy motoring!
Google Review
- January 03, 2025
Response from the owner Replied: Thank you for reviewing us! We're so happy to have earned so many stars! Take care!
Google Review
- January 03, 2025
Response from the owner Replied: Hi, we appreciate your great rating of Mercedes-Benz of Delray! If you ever need anything else, we hope you'll choose us again!
Google Review
- January 03, 2025
Response from the owner Replied: Hi, thank you for taking the time to leave us this great rating!
Google Review
- January 03, 2025
Great experience with David!
Response from the owner Replied: Hi Marisa, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 03, 2025
Excellent service done right the 1st time. A special thanks to my service advisor Stacy who kept me updated throughout the process of my repair.
Response from the owner Replied: Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Google Review
- January 03, 2025
Perfect service, especially Kamryn and Allan, I loved their service… congratulations Mercedes Bens Delray…
Response from the owner Replied: Hi Alessandro, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- January 02, 2025
My service representative at Mercedes-Benz in Delray Beach. Raymond is just fantastic. He explains what’s going to be done. He answers any questions that I have. He makes the process very simple and easy and he’s very respectful of my time because I am still working and I do appreciate that greatly...
Response from the owner Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. If you ever need help, just give us a call. Happy motoring!
Google Review
- January 02, 2025
Response from the owner Replied: Hello, thank you for the high rating! Big thumbs up!
Google Review
- January 02, 2025
Response from the owner Replied: Hello, thanks for leaving us a great review! And thanks for choosing Mercedes-Benz of Delray! Best regards!
Google Review
- January 02, 2025
Excellent experience with Fred Weiss on 1/1/25
Response from the owner Replied: Hi Tara, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- January 02, 2025
Response from the owner Replied: Hi Chris, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Feel free to stop by if you ever need any more help.
Google Review
- January 02, 2025
WORSE CUSTOMER SERVICE
Response from the owner Replied: Hi Yvonne, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (561) 291-6095 -- we hope to hear from you soon.
Google Review
- January 02, 2025
I was desperately in need of a reliable car as mine was falling apart and I didn't feel safe driving my kids in it anymore. I found a used car online that fit all my needs and was within my budget.The staff was incredibly friendly (find Fred to work with) and put me at ease. It took a bit longer...
Response from the owner Replied: Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 01, 2025
Thanks to Mercedes Benz of Delray, Fl. for taking care of my "lady" and thank you David for your service. I truly appreciate you!! 🎊Happy New Year2025
Response from the owner Replied: Hi Maria, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- January 01, 2025
Always have a great experience at Mercedes if Delray.
Response from the owner Replied: Hi Joey, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- January 01, 2025
Jeff was very detailed and honest. Great purchase
Response from the owner Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- December 31, 2024
Response from the owner Replied: Big thanks for the fabulous review! Don't hesitate to reach out and let us know if there's anything we can do for you! Best regards.
Google Review
- December 31, 2024
Outstanding professionals. Kudos to Mr. Benjamin Shatkun who helped us through our experience at the dealer.
Response from the owner Replied: Hi Alexandre, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 31, 2024
I find that Evon always greets me with a smile makes things easy in a timely manner. He's the Best
Response from the owner Replied: Hi Joanne, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 31, 2024
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us at Mercedes-Benz of Delray. Kind regards!
Google Review
- December 31, 2024
Excellent staff and service ! Will always use Delray Mercedes for all of my car needs!
Response from the owner Replied: Hi Debra, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 31, 2024
Response from the owner Replied: Hello, thank you so much for your great rating of Mercedes-Benz of Delray! Your review is very important to us, as our goal is to deliver an outstanding customer experience. Best wishes!
Google Review
- December 31, 2024
Response from the owner Replied: At Mercedes-Benz of Delray, we sincerely value your review. Thanks for such a positive rating!
Google Review
- December 31, 2024
Very satisfied with not only the customer service in general but, specifically with the level of professionalism and efforts Lukasz displayed ensuring all the steps went according to meeting our expectations for the vehicle purchase.We’re very happy!
Response from the owner Replied: Hi Jon, thank you for taking the time to leave a review for us at Mercedes-Benz of Delray. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 31, 2024
Had 4 problems all of them were solved in a timely manner
Response from the owner Replied: Hello Alan, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 30, 2024
Response from the owner Replied: Hello Perry, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 30, 2024
Response from the owner Replied: Thank you very much for rating us so highly! We value your feedback and take pride in providing the best possible customer experience! Thanks again!
Google Review
- December 29, 2024
Wanted to take the time to express how an awesome experience Delray Mercedes dealship has been to purchase a vehicle. Robert Langerr is an amazing Sales rep. Purchased my vehicles twice thru him. Can't say enough thanks again. Take the time to stop in. You won't be disappointed.
Response from the owner Replied: Hello Ron, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 28, 2024
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- December 28, 2024
All employees at Mercedes are wonderful employees there on Linton Blvd! I highly recommend them!
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 28, 2024
Response from the owner Replied: Hi! Thank you for all of the stars! We are so pleased. Once again, a huge thanks from the whole team here at Mercedes-Benz of Delray!
Google Review
- December 27, 2024
Response from the owner Replied: Hi Ricardo, thank you for your positive review. We're happy to have been of service to you.
Google Review
- December 27, 2024
Great service center! Fast and efficient!
Response from the owner Replied: Hi Justin, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 27, 2024
Response from the owner Replied: Thank you for the positive review! We hope you'll choose us again in the future for your automotive needs!
Google Review
- December 27, 2024
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- December 27, 2024
Response from the owner Replied: Hi, thanks for your great review of Mercedes-Benz of Delray. If there is anything else we can do for you, please don't hesitate to let us know (561) 291-6095. Have a great one!
Google Review
- December 27, 2024
My sales experience with Jeff and Darren was top notch. Kavon in financing explained my lease in great detail. My wife loves her new E 300 sedan .
Response from the owner Replied: Hi Stanley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 27, 2024
Sean my service advisor top notch 10 starsGreat Job
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Jeffrey! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 26, 2024
Juan was particularly helpful and professional, and Shawn too showed a lot of care and effort.
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 24, 2024
Response from the owner Replied: Thank you so much for taking the time to review your customer experience with us. We are absolutely thrilled that you have rated us so highly! Kindest regards.
Google Review
- December 24, 2024
Brought my car for scheduled maintenance. Excellent service.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Valeria! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 24, 2024
Response from the owner Replied: Thank you; your positive rating means a lot to us here at Mercedes-Benz of Delray!
Google Review
- December 23, 2024
⭐️⭐️⭐️⭐️⭐️Exceptional service at Mercedes-BenzI want to highlight the incredible service I received from Juan during the maintenance of my car. His professionalism, attention to detail, and kindness made all the difference. He explained every step of the process to me and made me feel at ease that...
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Delray and we hope to be of service again in the future.
Google Review
- December 23, 2024
Hector my salesman was hands down awesome 5 stars all the way!!!!!!
Response from the owner Replied: Hello Carmelo, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 23, 2024
Response from the owner Replied: Thank you for taking the time to leave us this fantastic review! We strive to provide an excellent customer experience at Mercedes-Benz of Delray. Thanks again!
Google Review
- December 23, 2024
Response from the owner Replied: Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Google Review
- December 23, 2024
I wanted to take a moment to share the exemplary experience I had with Joe Cardella, the Sales Manager at Mercedes-Benz of Delray. From start to finish, Joe provided outstanding, good old-fashioned customer service—a rare gem in today's world!As loyal customers of this dealership, we have always...
Response from the owner Replied: Hello Tony, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Delray! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Google Review
- December 23, 2024
Response from the owner Replied: Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 23, 2024
Kamryn Dodds was our salesperson and she was outstanding through all phases of the car buying process. She was extremely professional, personable and knowledgeable. She was a pleasure to deal with.
Response from the owner Replied: Hi Mark, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Google Review
- December 22, 2024
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- December 21, 2024
stacey is the best. She is always so professional and so pleasant to work with. She gets all services done quickly and I would give her a five star review.
Response from the owner Replied: Hi Holly, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- December 21, 2024
Raymond was professional and great to work with! He was in constant communication with updates and even offered to arrange me a ride to the dealership which I greatly appreciated as an alternative to not having a loaner. Thanks for the quick and easy process!
Response from the owner Replied: Hi Samar, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 19, 2024
Excellent customer service!!
Response from the owner Replied: Hi Alyse, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 19, 2024
Response from the owner Replied: Thanks for rating us! We hope your day is great!
Google Review
- December 19, 2024
We loved the attention and were particularly impressed with the patience that Ray had with our toddlers.
Response from the owner Replied: Hi Brian, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Google Review
- December 19, 2024
Response from the owner Replied: At Mercedes-Benz of Delray, we sincerely value your review. Thanks for such a positive rating!
Google Review
- December 19, 2024
Very pleasant experience. The sales team was extremely helpful. I can recommend this dealer.
Response from the owner Replied: Hello Andrea, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- December 19, 2024
Kelvin is a Great Advisor!! Thanks again
Response from the owner Replied: Hello Ladetra, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 19, 2024
Justin was great to work with!
Response from the owner Replied: Hi Mitchell, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- December 19, 2024
Great service department
Response from the owner Replied: Hello Steve, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 19, 2024
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- December 18, 2024
Kevin was great took care of everything
Response from the owner Replied: Hi Elizabeth, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 18, 2024
I just bought my 3rd Mercedes and it gets better each time. The staff at M-B of Delray are all about customer care and service. My salesman Alan was so informative and helpful. A dream come true. I hope you buy your Mercedes there so you can experience what I did. Ask for Alan Telakowiec!!
Response from the owner Replied: Hi Dan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 18, 2024
Juan was pleasant, professional, and shared the information in an understandable way.
Response from the owner Replied: Hi Cedric, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 18, 2024
My son attempted to purchase a car from here. He was pre-approved by his credit union. The dealership has provided so many excuses as to why he has to wait 10 days for a check to clear from bank to bank. Which is ridiculous. It’s not a personal check it’s a bank check. I believe the goal is to get...
Response from the owner Replied: Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Google Review
- December 18, 2024
Response from the owner Replied: We appreciate the high star-rating!
Google Review
- December 17, 2024
Kelvin Martinez has been my service representative and he is exceptional.
Response from the owner Replied: Hi Richard, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 17, 2024
Response from the owner Replied: Hello Edward, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 17, 2024
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- December 17, 2024
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- December 17, 2024
Great service. I came in for regular maintenance appointment. I was told how long my service would be, offered beverage and even had comfortable seating. Everyone was friendly, service was fast, dealership was super clean. I will be returning to Mercedes of delray for all my vehicle needs.
Response from the owner Replied: Hi Jennifer, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- December 16, 2024
Response from the owner Replied: Hello, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us!
Google Review
- December 14, 2024
Robert Langer did a fantastic job and went above and beyond to get our business. Would call on him with your AMG needs. G squared for the win.
Response from the owner Replied: Hi Joe, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 13, 2024
Response from the owner Replied: Hello, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us!
Google Review
- December 13, 2024
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us at Mercedes-Benz of Delray. Kind regards!
Google Review
- December 13, 2024
Mercedes Benz of Delray service department is excellent. Providing communication and quick handling of service issues. Ask for Shawn
Response from the owner Replied: Hi Brad, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 13, 2024
5 stars service from greeting to delivery.
Response from the owner Replied: Hello, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
Google Review
- December 12, 2024
I came in with a flat tire and Juan made the process seamless ( with no appointment .)In just an hour I had 2 brand new tires while I waited in your comfortable lounge .
Response from the owner Replied: Hi Roberta, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Google Review
- December 12, 2024
What a wonderful experience. Daniel was amazing and accommodating. I would recommend this dealership if you are shopping for a New or Preowned vehicle. Everyone was friendly and never felt any pressure.From receptionist to sales, management, and finance personnel, they make it easy.
Response from the owner Replied: Hi Ralph, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Google Review
- December 12, 2024
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- December 11, 2024
David Rhy is the best service rep. I've ever had the pleasure of working with. His customer service skills are just what you want as a customer and his attention and straight forward approach should be a part of the Delray service rep. training curriculum.
Response from the owner Replied: Hi Paul, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- December 11, 2024
Response from the owner Replied: Hello Marisa, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 11, 2024
Response from the owner Replied: Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Google Review
- December 11, 2024
Evon thoroughly explained all issues to us and treated us with respect.
Response from the owner Replied: Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 11, 2024
Fast and well explained service. David and service team did a solid job on short notice.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Tom! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 11, 2024
Juan answered all questions and had excellent follow up.
Response from the owner Replied: Hi Peter, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 11, 2024
Response from the owner Replied: Hi, it's great to see such a positive rating of Mercedes-Benz of Delray! Please don't hesitate to give us a call if we can assist you further! Take care.
Google Review
- December 11, 2024
Response from the owner Replied: Hello, thank you so much for the positive review! We will continue to do our best to earn it! Please don't hesitate to reach out to us if there's anything additional we can do for you!
Google Review
- December 10, 2024
Response from the owner Replied: Hello Natacha, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 10, 2024
Delray Mercedes employs the best service delivery folks. They have always gone the extra mile for me which is a prime reason my car has been 100% maintained there since I bought it (also from Delray Mercedes).
Response from the owner Replied: Hi Paul, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 10, 2024
Stay away, stay awayWorst dealership ever!!!I was there for a simple oil change left with all type of problems from oil leaks, loose gas cap and check engine light which they weren’t able to fix…from service advisor Jonathan, manager John and service director Baldwin. #they have zero communication’s...
Response from the owner Replied: Hi Jean, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (561) 291-6095 to discuss what we can do to help.
Cars.com Review
- December 10, 2024
Stay away, stay away Worst dealership ever!!! I was there for a simple oil change left with all type of problems from oil leaks, loose gas cap and check engine light which they weren’t able to fix…from service advisor Jonathan, manager John and service director Baldwin. #they have zero...
Dealer Replied: Hello, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (561) 291-6095 at your earliest convenience to discuss how we can turn this experience into a positive one.
Google Review
- December 10, 2024
Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Google Review
- December 10, 2024
Excellent service. Great coffee. Some small snacks while waiting would be appreciated. Had this in New York and New Jersey at the dealership. My service rep Ray was terrific.
Response from the owner Replied: Hi Jeffrey, thank you for taking the time to leave a review for us at Mercedes-Benz of Delray. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.
Yelp Review
- December 10, 2024
Stay away, stay awayWorst dealership ever!!!I was there for a simple oil change left with all type of problems from oil leaks, loose gas cap and check engine light which they weren't able to fix...from service advisor Jonathan, manager John and service director Baldwin. #they have zero...
Google Review
- December 10, 2024
Nice people getting my car serviced....to be continued
Response from the owner Replied: Hi Boris, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- December 09, 2024
I had the opportunity to be served by Talbott Summers who took very good care of me. Extremely satisfied
Response from the owner Replied: Hello Claude, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- December 09, 2024
There is a disappointing lack of selection, especially during the holiday season when one would expect many cars to choose from.
Response from the owner Replied: Hi Fernande, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6095 to discuss what we can do to help.
Google Review
- December 09, 2024
Response from the owner Replied: Thanks for the fabulous review! Kindest regards.
Google Review
- December 09, 2024
Juan is amazing to work with! Efficient and informative as always.
Response from the owner Replied: Hi Christina, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Google Review
- December 09, 2024
Very well run, everybody was courteous. My car was ready right away.
Response from the owner Replied: Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Google Review
- December 09, 2024
Most friendly people
Response from the owner Replied: Hello Marco, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 09, 2024
Got a 2018 mercedes e400 at a good deal, no hidden fees. Hector was very professional and helped and answered every question I had.
Response from the owner Replied: Hi George, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- December 09, 2024
Joseph Taylor was amazing to work with!!Thank you. We love our new car.
Response from the owner Replied: Hi Tracy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 08, 2024
Jonathan, Kamryn, and Allan were a pleasure to deal with. Their expertise in their field made the entire transaction a positive, smooth experience. I highly recommend them.
Response from the owner Replied: Hi Karla, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Delray. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- December 08, 2024
Everyone was very knowledgeable and helpful in every way … salesman and general manager or were fantastic
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us, Laurie! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 08, 2024
We leased a new Mercedes SUV and at the very end of closing the deal Kavon at Auto Nation in Delray Beach told us that if we didn’t do the yearly service which he said was Mandatory we would void our warranty. We called Mercedes Benz Financial and we told that that wasn’t true and that we should go...
Response from the owner Replied: Hi John, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6095 to discuss what we can do to help.
Google Review
- December 07, 2024
Exceeded expectation, helpful, very nice and professional.
Response from the owner Replied: Hi Habib, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 06, 2024
Every worker I encountered here was polite and helpful. The man who assisted me was both honest and fair.
Response from the owner Replied: Hello Angelica, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 06, 2024
Absolutely the greatest service of any dealership I've had to deal with. Juan and the rest of the service team have exceeded my expectations. Thank you once again
Response from the owner Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 06, 2024
Excellent service. Shawn Partonis my service advisor and I give him 5 stars.
Response from the owner Replied: Hi Alan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 06, 2024
The worst Service customer service line. They do the BARE minimum, if that. Do better AN, your service experience have gone down to the dogs.
Response from the owner Replied: Hi Sophia, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6095 to discuss what we can do to help.
Google Review
- December 05, 2024
I brought my new AMG SL43 to recall service and it was serviced in excellent way and in reasonable time. I’ll back
Response from the owner Replied: Hi Hector, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- December 05, 2024
Mercedes Benz team from check-in to checkout and all guest areas was an excellent experience!
Response from the owner Replied: Hi Larry, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Delray! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 05, 2024
Mechanical work superior. However, trying to communicate with the service department was a nightmare.
Response from the owner Replied: Hello Theodore, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 05, 2024
I recently had the pleasure of working with Shawn, my service advisor at Mercedes-Benz of Delray, and I couldn’t be more impressed. From start to finish, Shawn demonstrated exceptional communication skills, keeping me informed every step of the way. He truly made me feel like a valued customer,...
Response from the owner Replied: Hello Michael, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 05, 2024
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- December 05, 2024
Hands down the best dealership experience ever. Our salesman Mike Luciano was amazing. Truly took his time and allowed us to test drive multiple vehicles over the course of several days. In the end we ended up purchasing two!!The finance team of Evelyn and Allan were also wonderful to work with.This...
Response from the owner Replied: Hello Jason, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
Google Review
- December 05, 2024
always great
Response from the owner Replied: Hi Joseph, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 05, 2024
Great
Response from the owner Replied: Hi Frank, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 05, 2024
Response from the owner Replied: Thank you for your wonderful rating. Thanks so much again!
Google Review
- December 05, 2024
Mercedes Benz of Delray Beach did a great job on my car service and repairs. Easy to set appointment. Easy to drop off and pick up my car. Nice waiting room and free coffee.My service Mgr, Kevin Suarez, did a great job. He explained what and why things needed to be fixed, along with estimated costs...
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Frank! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 04, 2024
Worst service department ever! Can’t get in touch with anyone in service. I get voicemails and no one returns calls. You get better customer service at Kia! I will never buy another car from this dealership again! Stay away !!!!!! They never have loaners either! This place sucks!
Response from the owner Replied: Hi, thank you so much for your high rating!
Google Review
- December 04, 2024
I must admit that I walked into the dealership with an attitude. I read some reviews that made me distrustful, especially after having left a dealership in NY that treated me like a queen. Then I was introduced to John, and all that dissipated! Not just because of the fact that we came from the same...
Response from the owner Replied: Hi Harriet, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 04, 2024
Response from the owner Replied: Hello, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us!
Google Review
- December 04, 2024
I experienced excellent service, a clean new loner, and best of all, my car was serviced professionally. Thank you Mercedes of Delray.
Response from the owner Replied: Hello Daniel, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 04, 2024
Response from the owner Replied: Hello, thank you for your awesome review! We love seeing so many stars!
Google Review
- December 04, 2024
Response from the owner Replied: Thank you for such a positive review, and have a wonderful day!
Google Review
- December 04, 2024
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- December 04, 2024
This dealership has an abundance of cars to choose from& they’re constantly moving cars around each day so customers can see the variety, which is a nice touch. Mike Luciano was extremely patient and helpful throughout my entire buying process. He's the best!! Evelyn Clark in finance was very...
Response from the owner Replied: Hi Ashlyn, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- December 04, 2024
Shawn was very professionalKept me updated
Response from the owner Replied: Hi Terry, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 04, 2024
Salesperson, Lukasz was great to work with, made the experience pleasant. Ray in service also very accommodating. A great dealership to work with.
Response from the owner Replied: Hi Lisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 03, 2024
Salesman Brent is excellent. Everyone we dealt with is excellent. Very nice place to do business
Response from the owner Replied: Hi Stanley, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 03, 2024
Shawn Parton is by far the best service underwriter around.
Response from the owner Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 03, 2024
David is THE MAN. always a great help. Car is always ready when I arrive. I go there because of him.
Response from the owner Replied: Hi Mallory, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 03, 2024
Response from the owner Replied: Thank you for such a great rating! Here at Mercedes-Benz of Delray, we strive for excellence. Thank you for your business!
Google Review
- December 02, 2024
Response from the owner Replied: Hello, a huge thanks for taking the time to rate your customer experience with us here at Mercedes-Benz of Delray. The team and I love to see such great feedback! All the best to you!
Google Review
- December 01, 2024
Response from the owner Replied: Hello Gary, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Feel free to stop by if you ever need any more help.
Google Review
- November 30, 2024
Thank you all for taking care of the family car.happy holidays to allcoach Totovian
Response from the owner Replied: Hi Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Delray! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 30, 2024
My service advisor Ray was excellent with his follow through and timely response to my car issue. He insured the part was in stock and confirmed the time to complete the fix. A pro to the finish!
Response from the owner Replied: Hello Mark, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. If you ever need help, just give us a call. Happy motoring!