Cars.com Review
- May 23, 2025
Once again Mercedes Benz of Pompano and Koby our service advisor did a great job. The car was in and out in a day. No hassles. My wife and I are happy customers.
Dealer Replied: Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Cars.com Review
- May 02, 2025
Took my car in for service. Had a complicated sunroof issue. Service advisor was very helpful dealing with the extended warranty company. They were not able to finish the repair due to unavailability of parts. This is the second issue with the sunroof system. First one was a delamination of the...
Dealer Replied: Hi, thank you for taking the time to leave us feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Cars.com Review
- March 26, 2025
This a great place to buy a car. Joe treated my wife and I with care and respect. No pressure sale and kept us in the loop throughout our purchase, would definitely buy here again.
Dealer Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pompano Parts Center. If you ever need any help, please give us a call!
Cars.com Review
- March 04, 2025
I had an awful experience at Mercedes of Pompano dealership and would advise others to stay away. I purchased a car under the promise that certain issues would be fixed, but they never were. My calls were ignored, and I had to physically visit the dealership multiple times just to get any...
Cars.com Review
- March 03, 2025
I had an awful experience at Mercedes of Pompano dealership and would advise others to stay away. I purchased a car under the promise that certain issues would be fixed, but they never were. My calls were ignored, and I had to physically visit the dealership multiple times just to get any...
Dealer Replied: Hello, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Cars.com Review
- February 27, 2025
Wrecked our e450 before delivery. Horrible dealer experience from our sales person LC to the GM Joe Rey. We bought the car from the Cars.com ad and it was a 4,000 mile CPO car in pristine condition. Paid in full and at delivery had a huge dent in the back. The staff said eat it and live with...
Dealer Replied: Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Cars.com Review
- February 22, 2025
The financing portion of the deal was horrible. After negotiating the price I was hit with extra obligatory payments. The financial portion of deal was not what I was satisfied with.
Dealer Replied: Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-4832. We hope to hear from you.
Cars.com Review
- February 14, 2025
Horrible experience! We found a two year old e450 AllTerrain Dec 31st and offered to buy it outright remote. End of day one they cancelled saying another family wanted it instead. Forward a week later it’s available and we proceed. Paid in full by wire and car was shipped. It arrived with...
Dealer Replied: Hello Jon, we regret to hear that you had this experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 335-8971. We hope to hear from you.
Google Review
- January 14, 2025
Service department was backed up, but got a loaner. Service Advisor was Koby. Very professional, efficient and kept me updated on my car’s progress.
Google Review
- January 14, 2025
It was an awesome service experience
Google Review
- January 14, 2025
Frank my service adviser is most professional and great to deal with.
Google Review
- January 14, 2025
Mercedes Benz of Pompano service provided service above and beyond my expectations. Bradley was my advisor , and the amount of customer service he provided was amazing. 5 star rating !! Recommending to anyone I know !
Google Review
- January 14, 2025
My Rep Elaina was SUPERB , I was kept advised of my car and completely satisfied
Response from the owner Replied: Hi Joe, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 14, 2025
I had a wonderful experience with Mercedes in Pompano, and I wanted to take a moment to highlight the exceptional service provided. Janusz was incredibly professional and friendly throughout the entire process to schedule an appointment. Koby was great and attentive! The service was seamless,...
Google Review
- January 14, 2025
Easy to schedule and prompt service. Seamless from start to finish. Frank was great to work with.
Google Review
- January 14, 2025
Response from the owner Replied: Thank you for reaching out to us with such a great rating of Mercedes-Benz of Pompano! We strive to provide an excellent customer experience, and your opinion plays an integral part in making this happen! All the best!
Google Review
- January 14, 2025
The employees were friendly however our salesman didn't show a lot of interest in selling the car he didn't talk a lot about the car or offer any perks. Good thing I really wanted this car.
Response from the owner Replied: Hello Jahque, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (954) 644-4832. We'd appreciate the chance to make your experience a positive one.
Google Review
- January 13, 2025
Great easy experience with Mercedes always
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Google Review
- January 11, 2025
Service was great and quick.
Response from the owner Replied: Hi Terri, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- January 11, 2025
Response from the owner Replied: Hello Pete, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 11, 2025
I bought the MB at Pompano MB, I’ve been having it serviced at Coconut Creek MB, and always swear to not go back. But it’s very convenient. I will never go back there after going back to Pompano MB. llija is very professional and honest.
Response from the owner Replied: Hi Patrick, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 11, 2025
Response from the owner Replied: Thank you for giving Mercedes-Benz of Pompano such a great rating! It really means a lot to us. Thanks again!
Google Review
- January 10, 2025
Excellent experienceService coordinator was 10 out of 10
Response from the owner Replied: Hi Gurmeet, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 09, 2025
Regardless of where I reside I return to Mercedes Benz of pompano because of the excellent service In Sales, service and maintenance.
Response from the owner Replied: Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- January 09, 2025
Excellent service.
Response from the owner Replied: Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- January 09, 2025
Bradley Markoff has given exceptional service from beginning to end he has kept me in the loop every step of the way as my vehicle was brought to you for inspection due to water damage. He kept in contact with my insurance company as well and kept me in the loop of everything.
Response from the owner Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- January 09, 2025
Fernando helped us with the purchase of two vehicles and he was incredibly helpful.
Response from the owner Replied: Hi Marcel, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- January 09, 2025
Best Mercedes service I've had in more than 25 years of owning MB cars. Easy to schedule. Status updates and explanations are super helpful. Professional, friendly staff.
Response from the owner Replied: Hello Kevin, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Google Review
- January 08, 2025
Nobody is helpful there Ericka at the front desk has such a nasty attitude. The staff isn’t welcoming .
Response from the owner Replied: Hi Layla, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- January 08, 2025
The service center is great. They had appointments available within a few days from my call. They helped me with the car and sent me a video with details of the recommendations and the services provided. Very happy with the overall experience.
Response from the owner Replied: Hi Liliana, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- January 08, 2025
Auto Nation gave great service from start to finish. I would recommend the service team and the dealership to my friends and family. Thanks for keeping my 2022 Mercedes-benz on schedule.
Response from the owner Replied: Hello Gary, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 08, 2025
Your team is offering very honorable and professional service. Thank you, it was pleasure doing business with you
Response from the owner Replied: Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- January 08, 2025
I had a difficult problem which was found and fixed. I was kept abreast of everything that was going on throughout.
Response from the owner Replied: Hi Ken, we are glad we could help! If you're ever in need of more help, please let us know!
Google Review
- January 08, 2025
We were at the showroom a long time whilst Luiza and the manager Joey checked to find the car I wanted. They pulled out all the stops. Luiza is very efficient and her personality is a great asset to the showroom.
Response from the owner Replied: Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Google Review
- January 08, 2025
Response from the owner Replied: We love stars! Thanks so much!
Google Review
- January 04, 2025
Staff is really top notch,Had to stop by for an oil change without an appointment . They made it easy and got me back on the road in no time.
Response from the owner Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 04, 2025
Response from the owner Replied: So many stars! Thank you for rating Mercedes-Benz of Pompano so highly!
Google Review
- January 03, 2025
Response from the owner Replied: So many stars! We're happy to have earned it!
Google Review
- January 03, 2025
Response from the owner Replied: Such a great rating of Mercedes-Benz of Pompano! We really appreciate it; thank you!
Google Review
- January 03, 2025
Response from the owner Replied: Hello, thank you so much for your great rating of Mercedes-Benz of Pompano! Your review is very important to us, as our goal is to deliver an outstanding customer experience. Best wishes!
Google Review
- January 02, 2025
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Carey! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 02, 2025
Went to fix my Benz in the service body shop department and had an amazing experience from start to end. Gus Germi who was leading my claim was extremely responsive and friendly on all steps, made sure I had a rental vehicle ready, made me aware of all status updates. I couldn't be happier with the...
Response from the owner Replied: Hi Marilya, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Google Review
- January 02, 2025
Excellent service. Went back to the same dealer and brand after taking off 7 years and trying other brands (BmW, Tesla, Rolls Royce etc). The service by Armando is exceptional. Ironically he was my service advisor 10 years ago. He did a great job and the management team (Frank) went beyond to...
Response from the owner Replied: Hi Alex, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 31, 2024
Response from the owner Replied: Thank you for such a positive review, and have a wonderful day!
Google Review
- December 31, 2024
Excellent service by Eliana!
Response from the owner Replied: Hello Manny, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 31, 2024
I’ve consistently owned Mercedes vehicles for the last 15 years, and I’ve rarely had any problems other than regular service. My current vehicle, however, has recently had a few issues that have been difficult to diagnose, and have recurred. However, after connecting with Joe Viola at the Pompano...
Response from the owner Replied: Hello Jeffrey, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Thanks for the recommendation, and have an amazing day!
Google Review
- December 31, 2024
Great experience and process with salesman Keith Donahue.
Response from the owner Replied: Hi Keith, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Google Review
- December 30, 2024
Colby is AWESOME!
Response from the owner Replied: Hi Benita, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 30, 2024
Response from the owner Replied: Hi John, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Feel free to reach out to us if you need anything. Have a wonderful day.
Google Review
- December 30, 2024
Setting up the appointment was easy. My service advisor was prompt and efficient. The entire process was straightforward and easy.
Response from the owner Replied: Robert, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 30, 2024
Bob is a class act! He was so straightforward and easy to work with, very knowledgeable and made it a great experience. Thanks Bob!
Response from the owner Replied: Hi Savanna, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Google Review
- December 29, 2024
Our Rep Luiza was an absolute charmer…She helped my 81 year old grandmother purchase her dream car. She also catered to my daughter through the entire process making us feel at home.I would recommend asking to Luiza directly if you want superior service.One thousand Stars!!Damon
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Damon! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- December 28, 2024
Steve Rahal was very professional as well as Ted Warburton. I am very pleased with my purchase from Mercedes Benz of Pompano.
Response from the owner Replied: Hi Stacy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 28, 2024
Jenice is that WOMAN!!!! 10/10Very knowledgeable and professional 🤌She went above and beyond.The process was quick and seamless 😁😎We name her Dior💎😁I had a great experience😌 very happy with my car 🥰🥰🥰🥰🥰 Thank you Jenice 🙏#askforJenice
Response from the owner Replied: Hi Stacy, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 28, 2024
I was prepared to “stand my ground” and not get the “things” that my service advisor said I need… nope he was amazing no hard sell he fixed just what i needed and checked other stuff and it was all fine. What an amazing experience I will be coming back to this shop and my service person!
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you.
Google Review
- December 28, 2024
Response from the owner Replied: Thank you for reviewing us! We're so happy to have earned so many stars! Take care!
Google Review
- December 26, 2024
Response from the owner Replied: Thanks for leaving us this review! We're thrilled about all of the stars!
Google Review
- December 25, 2024
Mercedes Benz of Pompano have been servicing our car since we bought it over there back in 2014 and thanks to Mandy Ramos these 10 years have great. He is the most dedicated person of the team always going the extra mile for us te customers.
Response from the owner Replied: Hi Juan, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Pompano. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Google Review
- December 24, 2024
Ilija was awesome as usual in service department.
Response from the owner Replied: Hi, thank you so much for your positive comments about Mercedes-Benz of Pompano! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Google Review
- December 24, 2024
Response from the owner Replied: Hello, thank you for your awesome review! We love seeing so many stars!
Google Review
- December 24, 2024
Andres and papi saggittarus got the deal done and I'm a happy camper 😊
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 23, 2024
I had an outstanding buying experience at Mercedes-Benz Pompano Beach! From start to finish, the staff was professional, attentive, and genuinely committed to making my purchase smooth and enjoyable. The sales team took the time to understand my needs and guided me through the options without any...
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, John! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- December 21, 2024
Response from the owner Replied: Hi James, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 20, 2024
Response from the owner Replied: Hi, thank you for the great star-rating! We appreciate your review!
Google Review
- December 19, 2024
The service given by my service advisor IIija with Mercedes of Pompano Beach is phenomenal. IIija is always welcoming and pleasant, he makes sure I understand what is going on with my car providing exceptional customer service.
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Google Review
- December 19, 2024
Response from the owner Replied: Hello, thank you for giving Mercedes-Benz of Pompano such a high star-rating! Thanks again and take care!
Google Review
- December 19, 2024
Amazing dealer. They treated me really good. They informed me when courtesy car will be available and offered come for service at that they, they were keeping me posted with updates, and they are really responsive and dedicated. Highly recommended. Before that dealer I had such an opposite...
Response from the owner Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 19, 2024
Great services literally it was like a in and out type thing, super cool service advisor gotta love it. Top 5 hands down.
Response from the owner Replied: Hi Milly, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Google Review
- December 19, 2024
Response from the owner Replied: Hi, we appreciate your great rating of Mercedes-Benz of Pompano! If you ever need anything else, we hope you'll choose us again!
Google Review
- December 18, 2024
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Tonya! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 18, 2024
Thank you so much to Mercedes Benz of Pompano. You guys have made a dream come true for my mother. Thank you guys so much. Happy Holidays from the Traylor Family to yours.
Response from the owner Replied: Hello Cody, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 14, 2024
The sales people were very knowledgeable and Joe the Sales Manager was most accommodating.David our salesman was a true professional who answered all our questions.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Jonas! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 14, 2024
We purchased a 2024 AMG SL43. The buying experience was the worst MB buying experience I’ve ever had and I’ve had many including Euro delivery for an S Cabriolet. We were not shown how to use the cars technology. The time was not even set. However, the car is a nightmare. It has 1800 miles on it and...
Response from the owner Replied: Hello Nancy, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- December 14, 2024
IIija was a pleasure to work withAlways professional
Response from the owner Replied: Hi Linda, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 13, 2024
Response from the owner Replied: Thank you so much for the high star-rating! We are always here for your automotive needs!
Google Review
- December 13, 2024
Anja is the best service advisor! Gives attention and care to any issues for my vehicle.
Response from the owner Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 12, 2024
Mercedes service center is professional, efficient, accommodating and friendly.Always a great experience with the care of my car.
Response from the owner Replied: Hi Diane, thank you for your positive review. We're happy to have been of service to you.
Google Review
- December 12, 2024
Very good customer serviceVery professional
Response from the owner Replied: Hi Christel, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- December 12, 2024
Armando is the best. He listens and cares. You cannot ask for a better human 💚
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 12, 2024
Cashier and service manager were both accommodating. Nice facility. I had anticipated the extended warranty would cover more of the required repairs. Very satisfied with their work.
Response from the owner Replied: Hi Josie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 11, 2024
Response from the owner Replied: Hello, thank you so much for the positive review! We will continue to do our best to earn it! Please don't hesitate to reach out to us if there's anything additional we can do for you!
Google Review
- December 10, 2024
Mercedes Benz of Pompano is great!
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Patricia! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 10, 2024
My experience was great.
Response from the owner Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- December 09, 2024
Purchased a vehicle out of state. The process was very long and difficult for no reason (about 3 weeks). Not sure why buying a car in cash from autonation is so difficult, but whatever.I got the car, and there are hidden issues with the vehicle that were never disclosed. The sales person pressured...
Response from the owner Replied: Hi Jordan, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Google Review
- December 09, 2024
Response from the owner Replied: Thank you very much for rating us so highly! We value your feedback and take pride in providing the best possible customer experience! Thanks again!
Google Review
- December 09, 2024
Amazing experience. Go see sales associate Bobby Abrahams. He’s an Easy going and laid back cool cat! Closed the deal quick and easy. Paola in financing was amazing as well. Oh !,!,! and they delivered the car to our door !! Five ⭐️s all around! Check out their new and used inventory. Their show...
Response from the owner Replied: Hello Dada, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- December 09, 2024
Easy and quick
Response from the owner Replied: Hi Stuart, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- December 08, 2024
Excellent service.
Response from the owner Replied: Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- December 08, 2024
Good service and attentionBuen servicio y atención
Response from the owner Replied: Hola Yaidelys, gracias por tu reseña positiva. Nos alegra haberte sido de utilidad. No dudes en pasarte por aquí si alguna vez necesitas más ayuda.
Google Review
- December 07, 2024
$260,000 mistake 😱We were literally thrown out of another dealership…and what a mistake they made.Mercedes Benz pompano was Great💯My wife and walked into Mercedes Benz of pompano and it was entirely different. We met the sales manager Eddy C right away and he made us feel welcome and at home. It was...
Response from the owner Replied: Hi Henry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 07, 2024
Response from the owner Replied: Thank you very much for rating us so highly! We value your feedback and take pride in providing the best possible customer experience! Thanks again!
Google Review
- December 05, 2024
The total service was fantastic
Response from the owner Replied: Hi Dudley, thank you so much for the positive review! Feel free to stop by if you ever need any more help.
Google Review
- December 04, 2024
The girl in the service department waited on me instantly, knew exactly what the issue was, when I brought the car in for the service it was done in a rapid period of time an excellent customer service
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Google Review
- December 04, 2024
Very good service and they made room for me right away as i had a battery that was failing. They washed my car and cleaned inside. Very professional and wonderful service
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Debbi! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 04, 2024
Louisa was awesome!!! Love ny new car!!!! Gonget yours today!!!! She will make your experience fabulous 👌
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Brenda! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- December 03, 2024
If you’re looking for an awesome car-buying experience, I highly recommend Joanna! She went above and beyond to help my brother find his dream car, even though he’s a super picky customer. She even went with him to West Palm Mercedes to check out other cars and was an amazing supporter the whole...
Response from the owner Replied: Hi Marina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Google Review
- December 03, 2024
Anja is a great service advisor and is very helpful
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 01, 2024
Place will not respond to customers who buy cars and move out of town. Need some help and waiting weeks for a response. Told me just walk in. I live hours away. Glad to take your money and helpful if you’re dropping thousands on a car that day.
Response from the owner Replied: Hi Raven, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- December 01, 2024
Response from the owner Replied: We appreciate the high star-rating!
Google Review
- November 30, 2024
Sales person, Eric Sheen was excellent to work with. Total experience was seemless.Paola was very pleasant and professional.Shawn was extremely helpful.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Seymour! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 30, 2024
The service team did an amazing job with my AMG E63! They were professional, thorough, and treated my car with the care it deserves. It’s running perfectly, and I couldn’t be happier with the experience. Highly recommend this service center for AMG owners!
Response from the owner Replied: Hi Anthony, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 28, 2024
The service department at Pompano Mercedes is The Best!! I have been going there for years! From the service manager, Todd Banks to the service advisors- all Amazing!! Brad Markoff, my service advisor forever happened to be off when I needed the car serviced. Todd arranged a loaner car and set me up...
Response from the owner Replied: Hi Judi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- November 28, 2024
The whole experience from test ride to driving away with a new car was great! I would definitely use them again.
Response from the owner Replied: Hi Robert, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 28, 2024
Jenice was amazing, usually shopping for a car can be frustrating and stressful but I had a great time! Thank you Jenice!
Response from the owner Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 28, 2024
Response from the owner Replied: Hello, thank you for the high rating! Big thumbs up!
Google Review
- November 28, 2024
Excellent service—consistently attentive, highly efficient, and remarkably professional throughout.
Response from the owner Replied: Hi Sofia, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 28, 2024
Walking into Mercedes- Benz of Pompano,my family was warmly welcomed with smiles and friendly attention. Spending two hours working with Sales Associate Andres Gonzales and Finacial Manager Jorge Oses turned out to be one of my best car-buying experiences. A heartfelt thank you to all the incredible...
Response from the owner Replied: Hi, we're happy you found our staff so supportive during your experience here at Mercedes-Benz of Pompano. We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Pompano!
Google Review
- November 28, 2024
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- November 28, 2024
If you want to buy a Mercedes at Pompano Mercedes Benz ask for David Alves. Good guy , great service!!!!!John Soto
Response from the owner Replied: Hi John, we're happy you found our staff so supportive during your experience here at Mercedes-Benz of Pompano. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- November 28, 2024
Steve Rahal and Jorge Oses were fantastic and very patient. Recommend this team there. Thank you
Response from the owner Replied: Hi Patricia, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- November 27, 2024
I had previously purchased a new Mercedes from this dealership 6 years previously and had all of my service completed here as well. I decided to start the process of purchasing a new Mercedes. From the moment I entered the dealership, they were very professional and accommodating. I had presented a...
Dealer Replied: Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 24, 2024
The staff is very friendly and helpful. My salesman was very pleasant, had a lot of knowledge informing me of different features of the car I liked and was extremely patient with me. I felt like I was able to make the right choice and best decision for myself without any sales pressure. I would...
Response from the owner Replied: Hello Laurie, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Thanks for the recommendation, and have an amazing day!
Google Review
- November 24, 2024
Response from the owner Replied: Thank you for such a great rating! Here at Mercedes-Benz of Pompano, we strive for excellence. Thank you for your business!
Google Review
- November 23, 2024
Very friendly and helpful service team.
Response from the owner Replied: Hi Ian, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 23, 2024
Just spoke with the rudest, condescending, most ignorant sounding manager that Mercedes could muster up at the Pompano location. The young lady sales associate Penda was excellent and diligent. The one mistake she made was getting her manager to assist. To think that there would be astandard of...
Response from the owner Replied: Hi Brandy, we regret your experience with us here, but are glad you brought this to our attention. We would like to have a better understanding about your experience. Please reach out to us at (954) 644-4832 at your earliest convenience and we will do our best to resolve this with you.
Google Review
- November 21, 2024
Terrible experience with Service Advisor Illiya. Made an appointment 2 weeks in advance for 11.12.24.- The vehicle was checked in and remained unrepaired for 4 business days and since I never received any feedback, I decided to pick it up and unfortunately will not recommend this service advisor...
Response from the owner Replied: Hi Ricardo, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 644-4832 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Google Review
- November 21, 2024
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here at Mercedes-Benz of Pompano is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- November 19, 2024
Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.
Google Review
- November 19, 2024
Response from the owner Replied: Hi! Thank you for the high rating! Warm Regards!
Google Review
- November 18, 2024
Response from the owner Replied: Such a great rating of Mercedes-Benz of Pompano! We really appreciate it; thank you!
Google Review
- November 18, 2024
Nice dealership, happy with the purchase.
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 17, 2024
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- November 17, 2024
Response from the owner Replied: Hi, thank you for taking the time to leave us this great rating!
Google Review
- November 16, 2024
Response from the owner Replied: Such a great rating! Thank you so much!
Google Review
- November 16, 2024
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us at Mercedes-Benz of Pompano. Kind regards!
Google Review
- November 15, 2024
Response from the owner Replied: Thank you very much for rating us so highly! We value your feedback and take pride in providing the best possible customer experience! Thanks again!
Google Review
- November 15, 2024
Keith was the best salesman I have ever experienced and the finance manager is amazing and also the finance lady best dealership ever and customer service is top-tier. I give you guys 10 stars out of five.
Response from the owner Replied: Hello, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 15, 2024
I made an appointment online after seeing a 2019 BMW 750i that I was interested in. The reply was fast, and upon arrival at my appointment, I was directed to their pre-owned showroom. There are some beautiful cars in there. Whew! If I hadn't already picked the car I wanted, I could definitely see...
Response from the owner Replied: Hi Lacresha, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- November 15, 2024
Response from the owner Replied: Hi Nereida, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 14, 2024
I'm very satisfied with my service rep Eliana. She went over and above to help me get my car fixed and back to normal. Make sure you give her a raise because she deserves one. Thank you Mercedes. I can't wait to upgrade and buy my dream car from you
Response from the owner Replied: Hi Latosha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- November 14, 2024
Koby is always very responsive and accommodating
Response from the owner Replied: Hello Shanna, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 13, 2024
My service manager is great and work done to perfection. In and out and gets things done the right way. Have bee to 3 other locations for service until I found MB of Pompano. Will never look back. Thanks!
Response from the owner Replied: Hello Gary, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- November 12, 2024
I can say that I am a happy customer of the Mercedes dealership at Pompano thanks to David Alves who helped me get my dream car.After shopping through different dealers around the area, I felt the most comfortable and trusting working with him. David was very patient throughout the process and he...
Response from the owner Replied: Hi Maria, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- November 12, 2024
Excellent customer service by Eliana.
Response from the owner Replied: Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Google Review
- November 12, 2024
Professional..timely will continue to keep servicing my vehicle there
Response from the owner Replied: Hi Craig, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Your recommendation means so much to us and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- November 12, 2024
Very good
Response from the owner Replied: Hi Omar, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Google Review
- November 12, 2024
Very good service 👍 fair 👍 too muchMuy bueno servicio 👍 me justa 👍 demasiado
Response from the owner Replied: Hola Cristian, gracias por tomarte el tiempo de compartir tus comentarios con nosotros. Si alguna vez necesitas ayuda, solo llámanos. ¡Feliz viaje!
Google Review
- November 09, 2024
Response from the owner Replied: Thanks for your positive review! The whole team here at Mercedes-Benz of Pompano strives to provide a positive customer experience. Wishing you a great day!
Google Review
- November 09, 2024
Very professional and fast highly recommend
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us, Joshua! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 09, 2024
Response from the owner Replied: All those stars! Thank you for rating Mercedes-Benz of Pompano so highly!
Google Review
- November 09, 2024
Response from the owner Replied: Thank you for giving Mercedes-Benz of Pompano such a great rating! It really means a lot to us. Thanks again!
Google Review
- November 09, 2024
Had an appointment, could not drive car because it had been parked too deep in lot, then offered another car and the key was not available! Be better prepared for guests - i guess they didn’t want sale🤷🏼‍♀️
Response from the owner Replied: Hi Elissa, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 644-4832 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Google Review
- November 09, 2024
I do not recommend mercedes benz of POMPANO!! They lack integrity. My fiancé had her car serviced at that location because she not only trusted Mercedes . she trusted her advisor she dealt with for five plus yrs. She had an incident where Her coolant system went out and Bradly itemized it to be...
Google Review
- November 09, 2024
I do not recommend mercedes benz of POMPANO!! They lack integrity. My mother had her car serviced there and everytime she serviced her car something new went wrong! my mother trusted Mercedes to fix her coolant system she paid more than what was the cost. to still have the same issue which was her...
Google Review
- November 08, 2024
I recently had my car serviced at Mercedes Pompano and I appreciate my service manager,Eliana for doing a great job. I liked that there's no surprise charges on my service and that their technician advised for needed service in the future, and didn't force me to do it together with my routine...
Response from the owner Replied: Hello, thank you for your positive review. We're happy to have served you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 08, 2024
Response from the owner Replied: Hi, we appreciate your great rating of Mercedes-Benz of Pompano! If you ever need anything else, we hope you'll choose us again!
Google Review
- November 08, 2024
Service professional at pompano Merced Benz ELIana was totally on point from start to finishExceptional at all tasks answered immediately text immediately. Totally recommend her to anyone and ask my future services
Response from the owner Replied: Hi Les, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pompano. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- November 07, 2024
Kobe did a great job and exceeded all my expectations
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Joseph! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 07, 2024
Donnie took great care to make sure my purchase was easy, great team at MB of Pompano
Response from the owner Replied: Hi Barry, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- November 07, 2024
Response from the owner Replied: Thank you for such a positive review, and have a wonderful day!
Google Review
- November 07, 2024
Service was great!! My service technician Eliana was the best!!
Response from the owner Replied: Hello Frank, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. If you ever need help, just give us a call. Happy motoring!
Google Review
- November 07, 2024
Response from the owner Replied: Hi Michael, thank you so much for your high rating! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 06, 2024
Great service! Koby is the best advisor, very polite and profesional. He takes time to review and explain everything with details!!
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Paula! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 06, 2024
I highly recommend Mercedes of Pompano Beach. My car needed service and my service advisor facilitated a beautiful loaner car and kept me reprised of the details of my service until it was time to come and pick my car up. I Highly recommend this dealership!
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Sarae! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- November 05, 2024
Bad customer serviceWhen I bought the car cash they was nice after that I call ask about the title they text me no call or text !!!
Response from the owner Replied: Hi Ahmed, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Google Review
- November 05, 2024
Brad is extremely helpful and awesome! Highly recommend this location!
Response from the owner Replied: Hi Nicole, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. If you ever need help, just give us a call. Happy motoring!
Google Review
- November 04, 2024
Response from the owner Replied: We appreciate the high star-rating!
Google Review
- November 01, 2024
Service advisor is Number 1 and took care of all my needs
Response from the owner Replied: Hi Theresa, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 01, 2024
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here at Mercedes-Benz of Pompano is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- November 01, 2024
Fernando and Eddie were great. This is my second Mercedes. My first experience at another dealership was not positive. I was not sure I would get another Mercedes. But I had a really great experience at Pompano. I will definitely come back.
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- November 01, 2024
Excellent and professional service. Zack our sales person was great tobwork with
Response from the owner Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. If you ever need help, just give us a call. Happy motoring!
Google Review
- November 01, 2024
Great communication from my service manager. Very accommodating
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Daniel! If you ever need help, just give us a call. Happy motoring!
Google Review
- October 31, 2024
They’re services are too good to be true
Response from the owner Replied: Hi Jeff, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Google Review
- October 31, 2024
Response from the owner Replied: Hello, thank you for rating us so high! All the best!
Google Review
- October 31, 2024
Received the service I expect from Mercedes. Great job team.
Response from the owner Replied: Hi Joseph, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- October 31, 2024
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here at Mercedes-Benz of Pompano is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- October 31, 2024
My experience at this location is always pleasant. My service advisor Bradley is the best.
Response from the owner Replied: Hi Karina, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- October 31, 2024
Response from the owner Replied: Thank you for giving Mercedes-Benz of Pompano such a great rating! It really means a lot to us. Thanks again!
Google Review
- October 30, 2024
My Mercedes got stolen. I call the dealership for help connecting to the Mercedes app which should help the police locate my car. Staff tells me “we don’t get involved with this.” FML.
Google Review
- October 28, 2024
Response from the owner Replied: Thank you very much for rating us so highly! We value your feedback and take pride in providing the best possible customer experience! Thanks again!
Google Review
- October 28, 2024
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- October 28, 2024
Excellent! I bought Mercedes 350 GLE 2025 ! Joanna is the best seller in the Florida! Very professional and gorgeous! 🔥🔥🔥
Response from the owner Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. If you ever need help, just give us a call. Happy motoring!
Google Review
- October 28, 2024
I had a great experience working with Andres, he was very polite, courteous and not pushy at all, very professional!!
Response from the owner Replied: Hi James, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 26, 2024
Every effort made by everyone on our behalfto make our experience as painless as possible..when a problem arose with s recent purchase the General Manager stepped up and replaced the car with s new one.. now thats going the extra mile! Would not have bern possible without the efforts of the most...
Response from the owner Replied: Hi William, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- October 26, 2024
I had a terrible experience with the Mercedes Benz Service department. I was visiting my husband at the hospital when I lost my key. I thought it might be in the trunk, and I told them by calling and texting several times to check the trunk before making a new key. They assured me it wasn't there,...
Response from the owner Replied: Hi Janet, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Google Review
- October 26, 2024
I am very satisfied with my experience at Mercedes-Benz of Pompano! I have to say, David Alves was the main reason I chose to lease with Mercedes. His customer service was outstanding, and he took the time to find the best car that fit my needs perfectly. The overall experience at the dealership was...
Response from the owner Replied: Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 24, 2024
Had a distasteful experience picking up my newish car after being at the dealership for 2 weeks. I spoke to an associate who was very condescending and threatening over text. I am a petite woman.
Response from the owner Replied: Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Google Review
- October 24, 2024
The work was done very proficiently
Response from the owner Replied: Hi Eric, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- October 24, 2024
All around great experience from sales to service.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Carlos! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 24, 2024
Response from the owner Replied: Thanks for the great rating, and have a wonderful day!
Google Review
- October 24, 2024
If you’re looking for a trustworthy and knowledgeable sales associate at Mercedes Pompano ask for Dontrell-(Donny). The best experience I’ve ever had with any luxury sales associates, he’s incredible!
Response from the owner Replied: Hello Tristan, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. If you ever need help, just give us a call. Happy motoring!
Google Review
- October 23, 2024
Excellent service. Prompt, comprehensive. They provide clear and concise results.
Response from the owner Replied: Hi Mary, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 23, 2024
Jen is absolutely the best! I have never met a sales person with such amazing customer service. She will go above and beyond for her customers. Her professionalism is impeccable. She is just simply amazing. If you are looking to buy new or used make sure you ask for her. She will not disappoint....
Response from the owner Replied: Hi Natasha, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- October 22, 2024
Koby is the best! Top notch service in every way. Can’t say enough good things about working with him.
Response from the owner Replied: Hello Maria, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. If you ever need help, just give us a call. Happy motoring!
Google Review
- October 21, 2024
5David was excellentFrom the moment I walked in he greeted me with a friendly smileOther sales person were standing outside when I got thereThey didn't recognize meThis is my 4th Mercedes from the dealershipI guess because I don't look like the average Mercedes Benz guyBut it's all goodDavid was...
Response from the owner Replied: Hello Fitzroy, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- October 21, 2024
Response from the owner Replied: Thank you for taking the time to leave us this positive review! Lovely to see you had a great customer experience with us!
Google Review
- October 20, 2024
Donny and jorge are great, I’ll be back for another one and will send people to them. I really was treating with great hospitality. Thank you my daughter got a new car and is super happy
Response from the owner Replied: Hi Mindy, we are very happy we could provide you with a positive experience! Drive safe, and we'll see you on the road.
Google Review
- October 19, 2024
I walked in to the dealership figuring i would be treated like the other dealerships ive been too and instead drive out with a better car and a new friend. They treated me like they cared and even the next dsy upon my return they couldn't have beeb nicer. Everything i requested they gave my wife and...
Response from the owner Replied: Hi Marshall, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
Google Review
- October 19, 2024
It is always a great experience to go to Mercedes in Pompano. The always go above and beyond for their customers
Response from the owner Replied: Hello Marco, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- October 18, 2024
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- October 18, 2024
Anya is an exemplary service technician and always delivers above par service!
Response from the owner Replied: Hi David, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 18, 2024
Keith was great. Very friendly! I was in and out within a few hours! Thank you!
Response from the owner Replied: Hello Timothy, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 18, 2024
Response from the owner Replied: Hi, we appreciate your great rating of Mercedes-Benz of Pompano! If you ever need anything else, we hope you'll choose us again!
Google Review
- October 18, 2024
Response from the owner Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 18, 2024
Donny the sales agent did fantastic. He went above and beyond the ensured I left with a vehicle. Jorge in the finance department also deserves recognition for his hard work! Thank you guys from Mercedes Benz pompano!
Response from the owner Replied: Hi Godfrey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- October 18, 2024
Response from the owner Replied: Such a great rating of Mercedes-Benz of Pompano! We really appreciate it; thank you!
Google Review
- October 18, 2024
Response from the owner Replied: Hi, thanks for giving us so many stars! If there's ever more that we can do for you, please stop by!
Google Review
- October 18, 2024
Mercedes-Benz Of Pompano did an excellent job in the maintenance of my car.
Response from the owner Replied: Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 16, 2024
Eliana was prompt and very kind. The service was fast and efficient! 10/10
Response from the owner Replied: Hi Brooke, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Google Review
- October 16, 2024
Response from the owner Replied: Hi, wow, thank you for rating us so many stars! We're thrilled that you had such a positive customer experience! We hope that you'll consider us again in the future.
Google Review
- October 16, 2024
Response from the owner Replied: It is wonderful to receive such a positive review! All the best!
Google Review
- October 15, 2024
Response from the owner Replied: Thank you; your positive rating means a lot to us here at Mercedes-Benz of Pompano!
Google Review
- October 15, 2024
Good evening Mercedes Benz, I am a Mercedes Benz customer from Pompano Beach, Florida.I was today 06/29 at 8:00am at the Mercedes shop and I left my car that I took with the tow truck there, to make a new key and a reprogramming. They gave me the share of $854 I signed and I have this copy in hand,...
Google Review
- October 15, 2024
Worse service department damage my car and won’t start
Response from the owner Replied: Hello, we regret your experience with us here, but are glad you brought this to our attention. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution.Mercedes-Benz of Pompano(954) 644-4832
Google Review
- October 15, 2024
Took my car for a key replacement $1400 and car won’t start they damage my bumper
Response from the owner Replied: Hello, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (954) 644-4832 so we can work towards a resolution.
Google Review
- October 15, 2024
Took my car for a key replacement and car won’t start it was perfectly fine now they asking for 1000 for diagnostic they damage my bumper
Response from the owner Replied: Hello, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (954) 644-4832 so we can work towards a resolution.
Google Review
- October 13, 2024
Overall great experience with Felix Alpizar! Definitely recommend visiting him to help you with your new Mercedes. He went above and beyond for us as we looked at several vehicles that ultimately led to our purchase. Very happy to be a new Mercedes customer.
Response from the owner Replied: Hello Heather, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 12, 2024
Koby did a great job in getting my service completed quickly and is very focused on Customer satisfaction
Response from the owner Replied: Hi Brian, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 11, 2024
Thank you Andres, Eddie and Jorge for a great experience! Best Autonation around 🚗💨
Response from the owner Replied: Hi Keely, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Google Review
- October 11, 2024
Great service! Frank in service was outstanding, friendly and courteous. The cashiers greeted me with friendly smiles and hellos. A pleasure to be there when your car has had to have service !
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us, Jody! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 11, 2024
Excellent customer service. Advisor was outstanding will highly recommend
Response from the owner Replied: Hi Claude, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 11, 2024
Response from the owner Replied: Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 10, 2024
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- October 10, 2024
Getting your car serviced usually comes with a bit of anxiety of the damage it can do to your pockets, but I never feel that here!! No unnecessary recommendations like a typical service. My service advisor, Koby, is fantastic! Great communicator, extremely knowledgeable, super efficient and...
Google Review
- October 08, 2024
Worse service department ever
Response from the owner Replied: Hi Broward, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (954) 644-4832 so we can assist you further.
Google Review
- October 08, 2024
Always a great experience!
Response from the owner Replied: Hi Marcio, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Pompano. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Google Review
- October 08, 2024
Good job all around. We willBe back to buy our next car here.
Response from the owner Replied: Hi Matthew, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Yelp Review
- October 08, 2024
The service was excellent from the moment we walked through the door. Very professional and friendly staff. They took the time to listen to all our needs... I can recommend.
Molly B. Replied: Thank you, Oriane, for reaching out to us. We are sorry that you did not feel our staff was professional at our Pompano location. Your opinion plays an integral part in our customer service. If you'd be willing, please contact our General Manager at (954) 943-5000 to ensure that your future dealings with us provide more positive results. We look forward to hearing from you soon.
Google Review
- October 07, 2024
Fantastic customer service, Keith my sales rep, Alvaro on the financial part. They made the transaction very easy and painless.I am very happy with my truck.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Liz! If you ever need help, just give us a call. Happy motoring!
Google Review
- October 07, 2024
Armando and the Service Team at Mercedes of Pompano are top notch and always provide excellent service.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Larry! If you ever need help, just give us a call. Happy motoring!
Google Review
- October 05, 2024
Amazing team. Eddy and his team did a fantastic job
Response from the owner Replied: Hi Kumar, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Google Review
- October 05, 2024
Response from the owner Replied: Hi, we appreciate your review! If you'd be willing to provide more feedback, please reach out to us at (954) 644-4832 so we can assist you further.
Google Review
- October 05, 2024
I was well pleased with the service of Felix. He took care of me and got me in and out real quick.
Response from the owner Replied: Hello James, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.
Google Review
- October 04, 2024
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Ricky! If you ever need help, just give us a call. Happy motoring!
Google Review
- October 04, 2024
Response from the owner Replied: Hi Robert, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Google Review
- October 04, 2024
Response from the owner Replied: We strive to provide the best customer experience at Mercedes-Benz of Pompano. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!
Google Review
- October 04, 2024
Armando Ramos is an excellent person, very professional, friendly, I give him a 10Armando Ramos es excelente persona muy profesional ,amable , le doy de un 10
Response from the owner Replied: Hola Deyaniris, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. Agradecemos su recomendación de Mercedes-Benz de Pompano y esperamos poder servirle nuevamente en el futuro.
Google Review
- October 04, 2024
Excellent customer service and communication with the work that was being performed.
Response from the owner Replied: Hello Ben, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 04, 2024
Great costumer service from beginning until the end of the deal, great professionals!!I want to thank Eddy Cartagena, the sales manager for helping me out with finding the car which was not easy, helping me on closing the deal in a short period of time and having the patience on getting the numbers...
Response from the owner Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pompano. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- October 04, 2024
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- October 04, 2024
Highly recommend stopping into this dealership. They have a best selection of Mercedes Benz in America! Alexander, Ndeye, Teddi and Paola provided great customer service, and created a fantastic buying experience when I purchased my new vehicle. From the moment I walked into the dealership, they...
Response from the owner Replied: Hello George, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- October 04, 2024
Great service all the way around. Was quick and efficient!
Response from the owner Replied: Hi Emmanuel, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- October 04, 2024
Koby over in service did a fantastic job on my convertible top repair. He was friendly, helpful, and kept me up to date on my car repair. They provided me transport to and from the dealership. I couldnt have been happier with my experience and appreciate the extra time he took to answer my...
Response from the owner Replied: Hello David, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- October 04, 2024
Ilija is extremely helpful , very courteous and super knowledgeable. Always a good experience when service is required
Response from the owner Replied: Hello, we're happy you found our staff to be supportive during your experience here at Mercedes-Benz of Pompano. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- October 04, 2024
They want your business; but they try to earn it with a good old-fashioned approach: professionalism.
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Google Review
- October 04, 2024
Five Stars for my Service Experience at Mercedes Benz Pompano and two Stars for Fort LauderdaleI purchased my 2023 Mercedes Benz GLE 350 at the store in Fort Lauderdale in January 2024 and brought my car into service ever since twice for inspection. Once to have the illumination of the Merceds Benz...
Response from the owner Replied: Hi Caspar, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- October 04, 2024
Reginald was an amazing sales person. He was very professional & took care of me. This was a huge purchase into my young life as I have just started a family & was in desperate need of an SUV. Reggie made that happen for me & I’ll always be forever grateful of his actions of making this happen. When...
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us, Dylan! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 04, 2024
Response from the owner Replied: Hi, wow, thank you for rating us so many stars! We're thrilled that you had such a positive customer experience! We hope that you'll consider us again in the future.
Google Review
- October 04, 2024
My service advisor Bradley provided exceptional customer service by keeping me informed during the warranty service for my car. . I definitely will recommend him and this service center to all.
Response from the owner Replied: Hi Brenda, we're happy you found our staff so supportive during your experience here at Mercedes-Benz of Pompano. Your recommendation means so much to us and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- October 04, 2024
Response from the owner Replied: Big thanks for the fabulous review! Don't hesitate to reach out and let us know if there's anything we can do for you! Best regards.
Google Review
- October 04, 2024
Everyone was nice and friendly
Response from the owner Replied: Hi, we really appreciate your positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 01, 2024
Excellent assistance and attention when purchasing my car. They went to great lengths to meet my expectations. Thank you David Alves, giant in negotiation.Excelente assistencia e atencao na compra do meu carro. Nao mediram esforços para atender minhas expectativas. Obrigado David Alves, gigante na...
Response from the owner Replied: Hello Geovane, thank you for sharing your feedback with us. We're always here to provide exceptional service at a great value – we hope you consider us again in the future!
Cars.com Review
- September 30, 2024
Always receive excellent customer service. Very nice facility.
Yelp Review
- September 30, 2024
the service is horrible and i hate it. the finance team act like they cant do nothing! when i went to coconut creek mercedes benz and got the same car that same day!
Google Review
- September 27, 2024
Great team and on of the best customer service very helpful and accurate diagnostic for the customer will definitely recommend this team to work on your vehicle..
Response from the owner Replied: Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- September 27, 2024
Response from the owner Replied: Thank you for taking the time to leave us this positive review! Lovely to see you had a great customer experience with us!
Google Review
- September 27, 2024
Response from the owner Replied: We love receiving a positive review; please feel free to stop by again if you need help.
Google Review
- September 27, 2024
Response from the owner Replied: Hello, thank you for rating us; we appreciate you taking the time to do this! Please do not hesitate to reach out if there's more we can do for you!
Google Review
- September 27, 2024
Excellent service and great people. They made my flat tire experience a breeze!!!
Response from the owner Replied: Hi Susan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- September 27, 2024
My advisor Llija knows my car has been problematic and has done everything he can to help me out serviced my car kept me informed communicating consistently advising me thank you very much for helping me out with my car
Response from the owner Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 27, 2024
It’s always a pleasure to deal with the MB dealership in Pompano Beach. I purchased my S580 there in 2023 and every interaction from sales and service has been wonderful. They go above and beyond expectations - thankfully, their service is so well done, I only go for routine service intervals....
Response from the owner Replied: We appreciate you taking the time to leave us a response, Martin! If you ever need help, just give us a call. Happy motoring!
Google Review
- September 27, 2024
Armando is the best
Response from the owner Replied: Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
Google Review
- September 27, 2024
Great service. Luxury experience. Kudos to the entire service team!
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Google Review
- September 27, 2024
Response from the owner Replied: Thank you for taking the time to leave us this fantastic review! We strive to provide an excellent customer experience at Mercedes-Benz of Pompano. Thanks again!
Google Review
- September 27, 2024
Purchased my first car with the help of the handsome zaccary my experience was perfect.
Response from the owner Replied: Hello Starr, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 21, 2024
Response from the owner Replied: Thank you for your wonderful rating. Thanks so much again!
Google Review
- September 20, 2024
I took my GLC in for a recall and maintenance services.Work was done on time as I expected.
Response from the owner Replied: Hi Fernando, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- September 20, 2024
Wonderful service. Eliana Osorio very professional and kind, giving me daily updates on my car repairs .
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Google Review
- September 19, 2024
Excellent dealership!!! Keith is awesome!
Response from the owner Replied: Hi Alla, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- September 19, 2024
Ialways fantastic customer service and great staff.
Response from the owner Replied: Hi Robert, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Google Review
- September 19, 2024
Response from the owner Replied: Hi, wow, thank you for rating us so many stars! We're thrilled that you had such a positive customer experience! We hope that you'll consider us again in the future.
Google Review
- September 19, 2024
Great service department. Brad gets the job done quickly and effectively. Highly recommend.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Mark! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- September 19, 2024
Very nice people at intake-smoothly done. The communication was thorough and the video of my inspection was great to have. Check out was easy!
Response from the owner Replied: Hi Della, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- September 18, 2024
Every time I visit Mercedes Benz of Pompano, the service is outstanding. Armando and Bradley are true professionals, providing top-notch, personalized care. I highly recommend this dealership for their unwavering commitment to customer satisfaction and quality service.
Response from the owner Replied: Hi Yoel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- September 17, 2024
I had the pleasure of working with Andres Gonzalez, a sales rep at Mercedes of Pompano, and I highly recommend working with him! From the first text/call to the moment I walked into the dealership, Andres greeted me with a genuine willingness to help. He was knowledgeable and took the time to...
Response from the owner Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 17, 2024
Response from the owner Replied: Hello, thank you for rating us so high! All the best!
Google Review
- September 17, 2024
Response from the owner Replied: Hi, we sincerely appreciate you taking the time to leave us this rating! Take care!
Google Review
- September 16, 2024
Very professional group outside of being a Mercedes dealership. Andre’s was very patient and forthcoming with my needs and Ted answered all my financial questions to have me make the best decision!
Response from the owner Replied: Hello Jean, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 16, 2024
I had the most amazing experience at Mercedes in pompano!!! I will never buy a car from anywhere else. I drove the sales men crazy with everything I wanted and they were so so kind and patient with me throughout the entire process.Eddy the manager went above and beyond to constantly keep me updated...
Response from the owner Replied: Lisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- September 15, 2024
My first time at Pompano location and I walked out with very good feelings about my experience there. My sales representative David was really a seasoned and experienced professional.
Response from the owner Replied: Hello Nasir, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 14, 2024
The service I receive is top tier, Glad I chose this dealership.
Response from the owner Replied: Hi Brian, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- September 14, 2024
I have purchased 10 MB over the last 25 years and MB of Pompano Beach was an extremely professional and positive experience. Joe the sales advisor and Eddie the sales manager made this a fast and easy transactiion. Thanks for a great car!
Response from the owner Replied: Hi Kevin, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. If you ever need help, just give us a call. Happy motoring!
Google Review
- September 13, 2024
Response from the owner Replied: Hi, thanks for giving us so many stars! If there's ever more that we can do for you, please stop by!
Google Review
- September 13, 2024
Response from the owner Replied: Thank you for your wonderful rating. Thanks so much again!
Google Review
- September 12, 2024
Fantastic Service Dept! Professional service team, from the moment if drop off to pick up, service went seamlessly. Eliana notified me quickly with a quote, arranged alternate transportation within minutes had had my vehicle serviced dd quicker than originally discussed. Went to another dealership...
Response from the owner Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- September 12, 2024
We have had opportunity to work with Armondo at MB Pompano on a few occasions related to our 2013 C350. He always delivers exceptional service. Highly recommend.
Response from the owner Replied: Hello Rick, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 12, 2024
Response from the owner Replied: Hello, thank you so much for your great rating of Mercedes-Benz of Pompano! Your review is very important to us, as our goal is to deliver an outstanding customer experience. Best wishes!
Google Review
- September 12, 2024
This place try rip me off want to charge me $1200,00 for do the oil change on 30k miles and they said to me if I don’t buy my package they don’t shut off the service light also they don’t offer me the loaner and I previously spoke to Bdc department over the phone but in person everything is diferent.
Response from the owner Replied: Hi Felipe, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (954) 644-4832. We'd appreciate the chance to make your experience a positive one.
Google Review
- September 10, 2024
I phurhased extended warranty for my g wagon abd I got scammed by this dealership. They said it was refundable and when I called a month later to cancel I got the run around then I called the warranty company to find out that they never registered the warranty. I will never step foot at this...
Response from the owner Replied: Hi, thank you for leaving this detailed feedback about your experience with our dealership. Please call our General Manager at (954) 644-4832 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Google Review
- September 09, 2024
Response from the owner Replied: Hi, your rating is very much appreciated by us here at Mercedes-Benz of Pompano! Thank you!
Google Review
- September 08, 2024
Response from the owner Replied: We strive to provide the best customer experience at Mercedes-Benz of Pompano. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!
Google Review
- September 06, 2024
Response from the owner Replied: Hi Rob, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Google Review
- September 06, 2024
Response from the owner Replied: Hello, thank you for rating us so highly! It is fantastic to see a rating like this!
Google Review
- September 05, 2024
I purchased a car here back in 2018 for the second time. I had a loan with Mercedes Benz Financial (which I will never do again and you shouldn't either). I then sold the vehicle to Carmax in 2021. I have proof that CarMax paid off my loan because they received title of the car which would never...
Response from the owner Replied: Hi, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- September 04, 2024
Very friendly environment to be around. Everyone here are very professional and friendly!Thank you very much for the hard work on fixing issue on my car👏👏👏
Response from the owner Replied: Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 04, 2024
Worst ever, bought my self a car there. Changed 2 back tires one of them explode on 95 two months after i bought them qent back to replace them and they tried to charge me again. Theres an employee named Annya worst ever she was on the phone the whole time she was the one that was suppost to help me...
Response from the owner Replied: Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 644-4832 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Google Review
- September 04, 2024
Amazing service!!! Very professional staff, Armando and Bradley are the best..
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Google Review
- September 04, 2024
Frank is an outstanding team member who is highly communicative and sincere. His contributions are invaluable, and he consistently ensures that customers like myself, as well as others, are more than satisfied with their experience.
Response from the owner Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 03, 2024
Ilija has been helping me out with any services or repairs fir the past 3 years. He is the best
Response from the owner Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Feel free to stop by if you ever need any more help.
Google Review
- September 01, 2024
𝑾𝒆 𝒘𝒆𝒓𝒆 𝒍𝒐𝒐𝒌𝒊𝒏𝒈 𝒕𝒐 𝒕𝒓𝒂𝒅𝒆 𝒊𝒏 𝒎𝒚 𝒈𝒊𝒓𝒍𝒇𝒓𝒊𝒆𝒏𝒅𝒔 𝒄𝒂𝒓 𝒊𝒏 𝒇𝒐𝒓 𝒂𝒏𝒐𝒕𝒉𝒆𝒓 𝒏𝒆𝒘𝒆𝒓 𝑩𝒆𝒏𝒛 𝒂𝒏𝒅 𝒘𝒆 𝒘𝒆𝒓𝒆 𝒉𝒆𝒍𝒑𝒆𝒅 𝒂𝒔 𝒔𝒐𝒐𝒏 𝒂𝒔 𝒘𝒆 𝒘𝒂𝒍𝒌𝒆𝒅 𝒊𝒏 😁, 𝑩𝒆𝒔𝒕 𝑫𝒆𝒂𝒍𝒆𝒓𝒔𝒉𝒊𝒑 𝒊𝒏 𝒕𝒉𝒆 𝑺𝒐𝒖𝒕𝒉!
Response from the owner Replied: Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Google Review
- September 01, 2024
Response from the owner Replied: Hello, thank you so much for your great rating of Mercedes-Benz of Pompano! Your review is very important to us, as our goal is to deliver an outstanding customer experience. Best wishes!
Google Review
- August 31, 2024
Response from the owner Replied: Hello, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us!
Google Review
- August 30, 2024
This is the best Mercedes shop in the area. Smart staff, good shop technicians and overall great service.
Response from the owner Replied: Hi David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- August 30, 2024
We had one of the worst experiences when the assistant manager on the service department contacted us regarding a problem with a car that we have only had for 18 months, and we are trying to find a solution. Matt Pickton is the most disrespectful, unprofessional, and rude person one could imagine. I...
Response from the owner Replied: Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano take our reviews very seriously. Our General Manager would like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- August 30, 2024
Recent service was timely completed. Very nice. Car was also washed.
Response from the owner Replied: Hi Brad, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- August 29, 2024
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- August 27, 2024
Competent, honest service!! I would refer any of my family and friends to your sales and service departments and have done so.
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- August 27, 2024
Mercedes-Benz of Pompano performed exactly as you would expect a Mercedes-Benz dealership to perform. A+ in every respect.
Response from the owner Replied: Hello Melissa, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- August 27, 2024
I bought my car in January 2023, and it now has 25,000 miles. Two months after purchasing it, I had an issue where it requested "Check engine oil level, add 1 quart," and the service department did not perform any diagnostics but simply added the oil. When it reached 15,000 miles, the same issue...
Response from the owner Replied: Hi Scott, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 644-4832 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Google Review
- August 27, 2024
The service department assistant manager Matt Pickton is the most disrespectful, irresponsible, and unfriendly person due to the way he handles situations without providing any solutions to customers.We had a situation with our car where he accused us of lying, simply to wash his hands of the...
Response from the owner Replied: Hi Lina, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- August 25, 2024
Fernando was fantastic. Made it all so easy for us! We love our car.
Response from the owner Replied: Hello Liena, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- August 25, 2024
Response from the owner Replied: Hi, our number one goal is attaining 100% satisfaction in all aspects of what we do for you. If you have any questions, we will be more than happy to assist you! Thank you again!
Google Review
- August 23, 2024
I had a great experience one again but just this time my car wasnt checked correctly
Response from the owner Replied: Tray, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- August 23, 2024
The service was great. I had been to the local dealership in my area an was highly disappointed with the service of the sales person so I drove 40 minutes to try another dealership in another city what a major difference. Mercedes-Benz of pompano is the place to go if you want to be treated...
Response from the owner Replied: Hi Willie, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- August 23, 2024
On the plus side the dealership is very nice and the staff is quite pleasant. My leasing experience there last month was not great. They misspelled my last name on the paperwork in spite of having a copy of my DL on file and as of today it's still not fixed. I didn't get my registration until a week...
Response from the owner Replied: Hi Miguel, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 644-4832 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Google Review
- August 23, 2024
Poor Costumer Service, bought a car there like a month ago and now I have some questions regarding my paperwork and warranty, and I have been calling them for 2 weeks and nobody answer or return my calls. Worst Costumer Service.
Response from the owner Replied: Hi Patricia, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Google Review
- August 21, 2024
Service side of this business!! Not the sales side !!
Response from the owner Replied: HI Arthur, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!
Google Review
- August 20, 2024
Response from the owner Replied: Hello, thank you for the high rating! Big thumbs up!
Google Review
- August 20, 2024
Response from the owner Replied: Thank you for giving Mercedes-Benz of Pompano such a great rating! It really means a lot to us. Thanks again!
Google Review
- August 20, 2024
Excellent place to buy a car. Have purchased numerous from Bob Abrahams; best in the business! Mercedes are great cars happy they backed off being only ALL Electric
Response from the owner Replied: Hi Tom, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- August 20, 2024
Had my car serviced at Mercedes Benz of Pompano and I was very pleased with the service my Advisor Anja provided.The whole process was seamless and I was provided with a new, free Mercedes Benz loaner. Highly recommend this dealership.
Response from the owner Replied: Hi Diana, we are pleased to hear you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Yelp Review
- August 19, 2024
disrespected a post 9/11 us marine corps veteran!!!!!!don't buy from this dealership....once they take your money and get the sale.....you won't ever hear back from them (kacey aguirre & shawn bressman)!!!!!!in addition:-they tried to sneak and hike-up the sales price, right before i signed the...
Google Review
- August 17, 2024
The service of the sales team is outstanding! We didn't feel rushed or uncomfortable at all. It was the most pleasant car buying experience I have ever had thanks to Eddy and Harold. It was also the best selection of vehicle options I have ever seen which really helped us find exactly what we were...
Response from the owner Replied: Hi Dave, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Cars.com Review
- August 16, 2024
This has been the worst experience I’ve ever had purchasing a vehicle. The finance guy is a D*** it’s been almost one month since I purchased the vehicle I still didn’t get my tag transfer or registration. If I get pull over or get a ticket it will be a big lawsuit. My experiences there was a...
Google Review
- August 15, 2024
Great experience
Response from the owner Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pompano. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- August 15, 2024
My service advisor Haden is very conscientious and always gives me great service!
Response from the owner Replied: Hi Michael, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- August 14, 2024
There’s some really nice guys throughout this dealership but when it comes to the Frank the manager of loaners and joe the manager of service, you’ll get that real old school racism from them. Every visit has been a headache from these guys for the past year, changing my location solely now because...
Google Review
- August 13, 2024
Armando is bestest BEST of the best !! I always hope I end up with him as rep..Haden I had not worked with before now (sadly), but I have had same stellar service this time 💛🤝when I really needed things to go smooth. He even fixed my back cigarette / charger pocket with his own hands, which was...
Response from the owner Replied: Hi Ekaterina, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. If you ever need help, just give us a call. Happy motoring!
Google Review
- August 13, 2024
My sales representative Dontrelle was very helpful , helping me locate my vehicle and getting it to your location he was extremely professional and very helpful.
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- August 13, 2024
Good process. Met expectations.
Response from the owner Replied: Hi Neil, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- August 13, 2024
The service department Assistant Manager Armando is very kind and helpful. Good service even though they are very busy.
Response from the owner Replied: Hi Paola, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- August 12, 2024
good job colby
Response from the owner Replied: Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- August 11, 2024
Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!
Cars.com Review
- August 11, 2024
This the second car I’ve purchased from this incredible dealership. Truly professional in ever way . Highly recommend them to all my friends.
Dealer Replied: Hi, we are very happy we could provide you with a positive experience! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- August 10, 2024
Horrible representation of the Mercedes-Benz brand. Any serious people looking to buy a car should consider looking else where as these people will absolutely not think twice about wasting your time.
Response from the owner Replied: Hi there, I would like to get some more details about your experience with us. If you'd like, please contact our General Manager at (954) 644-4832. We'd appreciate the chance to make your experience a positive one.
Google Review
- August 09, 2024
Response from the owner Replied: Hi Myriam, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Pompano. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Yelp Review
- August 08, 2024
Best service I have ever received from any Mercedes dealership! Hayden was terrific, he clearly communicated the issues with my vehicle, kept me informed the whole time, answered calls promptly and helped me get everything done I needed to get done!Also my car is in excellent shape and is running...
Google Review
- August 07, 2024
Great service advisor (Armando)Always pleased @ Mercedes of Pompano!
Response from the owner Replied: Hi David, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Google Review
- August 04, 2024
I just got my 2024 EQE and 2021 GT serviced at the pompano Bch Mercedes Benz.Ilija was my service manager and as always was amazing.He is a great communicator and a problem solver. Very professional and understanding to his customer needs.Thank you
Response from the owner Replied: Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- August 03, 2024
Anja Moore was the best service rep ive ever had...on top of her game...knowledgeable..experienced..and always available....
Response from the owner Replied: Hi Les, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- August 03, 2024
Great customer service, it was the first time I brought my E350 to have a couple items fixed and was very pleased with the work they did, plus giving me a nice loaner for the week. William Laurenzi took good care of me. Since 2020 things have changed somewhat not as happy did a service and...
Response from the owner Replied: Hi Allan, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Google Review
- July 31, 2024
The call center, for the Service Department, is absolute garbage. AWFUL condescending attitude. However, once you get there, the whole dealership is fantastic. Free car wash, free coffee, clean showroom and seating area. Exactly what I would've wanted when my wife and little daughter went there to...
Response from the owner Replied: Hi Antonio, thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Cars.com Review
- July 27, 2024
everything was smooth and easy--would highly recommend. As always thank you Armando. See you with the next one.
Dealer Replied: Hello Russ, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Google Review
- July 27, 2024
Thank you to Reginald Faucher for a great purchasing experience. Reggie was very patient and professional while I took my time to choose the vehicle I wanted. Thank you very much to everyone at Mecedes-Benz of Pompano. EP
Response from the owner Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- July 27, 2024
I've serviced my E350 since 2019 at MBP. Bradley has been my advisor from the start and he is great!
Response from the owner Replied: Hi Victor, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- July 26, 2024
Update Oct 2019MB responded to my review and ask me to call the general manager. I did, and was put on hold for 10 minutes, no one answered. I called back and left a message, no one called me back.Very poor customer service. Sep 2019They sent me an email offering $150 off service $300 or more,...
Response from the owner Replied: Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you are willing, please call our General Manager at (954) 644-4832 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Google Review
- July 26, 2024
I drive an extra 30 min to get my car serviced here. They have very fair management and service advisors who go out of their way to take care of you. 5/5 stars for their service department.
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you.
Google Review
- July 26, 2024
They had my car for 1 day only when my ABS went out on my sL550 Mercedes. I loved the experience. **Side note: I think returning customers should receive a discount. Ijs...
Response from the owner Replied: Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
Google Review
- July 26, 2024
The service person is amazing but the Manager was disappointing on going above a f beyond to dive my problem meanwhile West Palm Beach
Response from the owner Replied: Hi Andrea, thank you for bringing this matter to our attention. If you are willing to give us another chance, please contact us at (954) 644-4832 so we can understand your situation better in order to try and turn your experience around.Thank you,Mercedes-Benz of Pompano
Yelp Review
- July 26, 2024
They refused to honor a discount coupon I offered even though they said I could use it when I dropped off the car.
Google Review
- July 26, 2024
Elio was wonderful and made the purchase super easy. I highly recommend him!! And I love my SUV :)
Response from the owner Replied: Hi David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- July 26, 2024
Very efficient service! Highly recommend!!
Response from the owner Replied: Hi Kenn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- July 26, 2024
The customer service was fantastic. Although they were to determine nothing was wrong with my car which it did completely did stop with me and my infant in the middle of the road under the traffic light. They did make up for it by washing my car beautifully.
Response from the owner Replied: Hello Judith, thank you; we appreciate your feedback! Drive safe, and we'll see you on the road.
Google Review
- July 24, 2024
Advisor did a good job. Fit me in without an appointment and got everything done in a timely manner.
Response from the owner Replied: Hello Josh, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. If you ever need help, just give us a call. Happy motoring!
Google Review
- July 24, 2024
Response from the owner Replied: Thank you; your positive rating means a lot to us here at Mercedes-Benz of Pompano!
Cars.com Review
- July 20, 2024
I was interested in buying black MB SL450 for $50,000 with saddle brown interior and MB Pompsno had blue one certified. Salesman said they'd p/U transport and possibly another year of warranty on top of certified benefit. I agreed to hire 3rd party evaluation company to investigate. MB Pompano...
Dealer Replied: Hello Joseph, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 335-8971 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Cars.com Review
- July 20, 2024
I was interested in buying black MB SL450 for $50,000 with saddle brown interior and MB Pompsno had blue one certified. Salesman said they'd p/U transport and possibly another year of warranty on top of certified benefit. I agreed to hire 3rd party evaluation company to investigate. MB Pompano...
Dealer Replied: Hello Joseph, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 335-8971 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Google Review
- July 19, 2024
Response from the owner Replied: Hello, thank you for rating us so highly! It is fantastic to see a rating like this!
Google Review
- July 19, 2024
I received an email for a complimentary service check and received a same day appointment in under 2 hours. The staff was friendly toward me, I walked around to check their inventory and had an interesting conversation with another customer in the waiting area.
Response from the owner Replied: Hi Jamal, thanks for your praise and kind comments about our team. Drive safe, and we'll see you on the road.
Google Review
- July 18, 2024
Response from the owner Replied: Thank you for the positive review; I will be sure to share it with the team here at Mercedes-Benz of Pompano! Take care!
Google Review
- July 18, 2024
My Mercedes got totaled in the flooding and Bradley made a highly stressful experience easy. I am grateful for his updates and quick responses to my texts.
Response from the owner Replied: Hi Damaris, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- July 17, 2024
Response from the owner Replied: Hi Susana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- July 17, 2024
Service advisor Armando Ramos is great. Gets my car service complete in a very timely manner and makes sure all my needs are met.
Response from the owner Replied: Hello Rick, we are pleased to hear you had such a positive experience with Armando. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- July 16, 2024
The entire staff always goes out of their way to make sure we leave with a smile on our face. My husband and I only buy our vehicles from Mercedes of Pompano.
Response from the owner Replied: Hello Martha, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- July 16, 2024
Steven and Eddie were amazing! We appreciate all the help in getting us in a beautiful car.
Response from the owner Replied: Hi Alexa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- July 15, 2024
Prolonged Delays and Poor Service at Mercedes-Benz of Pompano Service Department. I recently had a less than satisfactory experience with the Mercedes-Benz of Pompano Service Department, specifically dealing with Haden Smith. Here’s a detailed account of my experience: In mid-March, I brought my...
Dealer Replied: Hi Aleksandr, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Cars.com Review
- July 15, 2024
Prolonged Delays and Poor Service at Mercedes-Benz of Pompano Service Department. I recently had a less than satisfactory experience with the Mercedes-Benz of Pompano Service Department, specifically dealing with Haden Smith. Here’s a detailed account of my experience: In mid-March, I brought my...
Dealer Replied: Hi Aleksandr, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Google Review
- July 15, 2024
Everybody in this place is very nice. I’m really appreciated to the sellers manager and everybody the coffee is delicious and the attention is perfect. Thank you so much.
Response from the owner Replied: Hello Deyvi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- July 14, 2024
I schedule an appointment with them to get my car serviced and a lady named Anja Moore told me that the miles on my car was low so it was not necessary for me to get the car serviced now. That I could come back in 44 days for the service that was already paid for. However, when I came back, she told...
Response from the owner Replied: Hello, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Google Review
- July 14, 2024
Excellent customer service by Bradley Markoff, as always. Thank you
Response from the owner Replied: Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- July 12, 2024
The best service representative in the country; and in Mercedes works here! Armando! Fast, efficient, a multi-tasker, wearing many hats he always gives an honest and accurate assessment! And when you have a Mercedes 350 Bluetech you need that. They always stand by their cars; they guarantee their...
Response from the owner Replied: Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Cars.com Review
- July 11, 2024
A horrible experience! While Harold was very pleasant prior to the sale, he became very contentious and unfriendly when confronted with the issues I faced with my purchase. I purchased a $200k car with a faulty windshield wiper, leaking trunk and damaged underguard. Harold was VERY rude and...
Dealer Replied: Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 644-4832. We would appreciate the chance to turn your experience around.
Cars.com Review
- July 10, 2024
The dealership was very nice, clean and spacious. All staff members that I came in contact with were very courteous and engaging.
Dealer Replied: Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- July 07, 2024
Nice cars but very deceptive sales tactics. I guess that’s all dealerships but stay away from this one if you can.
Response from the owner Replied: Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (954) 644-4832 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Cars.com Review
- July 06, 2024
The dealership was very nice they treated us so good they were very professional and liable
Dealer Replied: Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- July 05, 2024
Excellent customer service, Elihia the best
Response from the owner Replied: Hi Raul, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. If you ever need help, just give us a call. Happy motoring!
Google Review
- July 02, 2024
I called numerous Mercedes Dealerships in broward county as well as palm beach only to be leaving voicemails , this dealership in particular contacted me back I spoke with a service advisor to make an appointment for multiple issues with my 2023 c300 I advised the service advisor I would only...
Response from the owner Replied: Hi Gianna, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 644-4832. We would appreciate the chance to turn your experience around.
Google Review
- June 28, 2024
i do not recommend anyone to come to MBP after being a valued customer for over 5yrs. bradly has always been my advisor. For the last 3 yrs i been experiencing bad service. i’ll get my vehicle repaired and something else goes wrong. remind you i had a four yr warranty on my vehicle soon as the...
Response from the owner Replied: Hi Torria, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 644-4832. We would appreciate the chance to turn your experience around.
Cars.com Review
- June 27, 2024
This is the sixth Mercedes I purchased and the third through this salesman. Truly a gentleman Many thanks
Dealer Replied: Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Pompano. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Google Review
- June 26, 2024
My fave sales guy : AnthonyMy fave service advisor: ElijahFinances guy: NickI wouldn’t have been able to do it without these guys , I have gotten multiple cars. And they were able to compromise with me and meet my custom needs . Customizing my car needs accordingly keeping me in luxury for all of...
Response from the owner Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- June 24, 2024
Response from the owner Replied: Hi, it is so great to receive such a high star-rating! Thank you, and be safe on the road!
Google Review
- June 22, 2024
Had a number of issues and the dealership did an amazing job diagnosing andsolving all the problems, KOBY, the service advisor kept me posted all the way on the progress of resolving the issues, they provided a loaner car… there professionalism and the level of service is truly superb at Mercedes...
Response from the owner Replied: Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
Google Review
- June 17, 2024
Wonderful car shopping experience at MBZ of Pompano! Identifying and scheduling a test drive with the car I was looking for was all completed remotely with the assistance of Xavier Cordero. Xavier was very professional, courteous to my many questions and if he did not have the answer he eagerly...
Response from the owner Replied: We appreciate you taking the time to leave us a response, Edward! If you ever need help, just give us a call. Happy motoring!
Google Review
- June 16, 2024
Response from the owner Replied: Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- June 14, 2024
It was a good experience working with Anthony at the dealership to Lease the CLE300.
Dealer Replied: Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Google Review
- June 13, 2024
Marc from Mercedes Benz of pompano is 5 stars 👏🏽 Very professional, everything was very smooth and took just one day for my new EQS! Thanks again !
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Sunya! Drive safe, and we'll see you on the road.
Cars.com Review
- June 13, 2024
Scheduled a service more than a week in advance. Two days after dropping the car, called to follow up for a status update, just to be told that they haven't even started on the job and would be assigning a tech soon. Why schedule an appointment just for a car to be sitting there doing nothing? This...
Dealer Replied: Hi Luke, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- June 13, 2024
Response from the owner Replied: Hello, a huge thanks for taking the time to rate your customer experience with us here at Mercedes-Benz of Pompano. The team and I love to see such great feedback! All the best to you!
Google Review
- June 12, 2024
Response from the owner Replied: Hello, thank you for rating us so highly! It is fantastic to see a rating like this!
Google Review
- June 11, 2024
Response from the owner Replied: Hello, thank you for taking the time to post your review! Reviews are very important to us, and we appreciate the positive ones! Kind regards!
Google Review
- June 11, 2024
I had the best car buying experience with Keith Donohue. He handled everything from start to finish without any issues or aggravation. He even followed up with me after my purchase to make sure I was happy. I would highly recommend working with him. I will definitely be getting my next car from Keith.
Response from the owner Replied: Hi Kelly, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pompano. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- June 11, 2024
Will not honor warranty that I paid $5500 for. My car with only nineteen thousand miles... Has the smell of antifreeze inside the car and the rear trunk, will not stay up after it's been opened. I was charged over $1000. To make this repair and to troubleshoot the antifreeze smell inside the...
Response from the owner Replied: Hi Kevin, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Google Review
- June 10, 2024
After trying several times at another Mercedes dealership we went to the Pompano location. Our salesman was Harold Minto, and through his patience, determination and skill we found my car. There is a shortage due to the pandemic so this is not an easy task. When it was our scheduled time to receive...
Response from the owner Replied: Hi Susan, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Pompano. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Google Review
- June 08, 2024
Excellent service and staff
Response from the owner Replied: Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- June 08, 2024
Excellent customer service. Frank my service representative is the best! I live near North Miami and I take my vehicle to Pompano because of the awesome customer service.
Response from the owner Replied: Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- June 08, 2024
What a fabulous experience it was buying a car from the Mercedes’ dealer in Pompano. The Gm, Mike , made a point of coming over to me to introduce himself. He provided his business card in case I needed anything in the future. The entire process was so easy!! I explained to Keith , my salesperson...
Response from the owner Replied: We appreciate you taking the time to leave us a response, Tina! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- June 07, 2024
Professional, courteous and a pleasure to deal with. Donny was an excellent salesman. He guided me right through and is always available if I need help. A true asset to the company.
Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you.
Google Review
- June 06, 2024
Terrible Post-Sales Service at Mercedes Pompano BeachWhile the sales process at Mercedes Pompano Beach is smooth and flawless, the post-sales service has been nothing short of a nightmare.Ryan and Samantha offer terrible service. They never respond to emails and ignore phone calls. It has been...
Response from the owner Replied: Hi Luis, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Google Review
- June 06, 2024
Amazing car buying experience! Thank you to the whole team.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Joseph! Don't hesitate to call us if you ever need anything. Be safe on the road!
Yelp Review
- June 06, 2024
Last week, I stopped into MB on Copans Road. Actually, in regards to a part-time receptionist position. I was so impressed w the dealership that I met with a George and a Joe briefly, and was told I still had to fill out the online application, which I did. I also wrote a nice review and received a...
Cars.com Review
- June 05, 2024
I have waited almost 3 weeks to receive over a $62,000 plus check.as if today I have not received
Dealer Replied: Hello Bill, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-4832 -- we hope to hear from you soon.
Google Review
- June 03, 2024
Beautiful service,was in a d out no hitch very professional staff
Response from the owner Replied: Hi Stephen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- June 01, 2024
Response from the owner Replied: Thanks for your review! We strive to provide a great customer experience, and definitely appreciate your rating. Please don't hesitate to reach out if you need anything. Best regards!
Google Review
- May 31, 2024
Beautiful dealership! Great attentive sales people, managers and human resources.Applying for p/t receptionist, hope I get the position, I would be so happy and proud! We shall see...
Response from the owner Replied: Hi Nancy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- May 29, 2024
Bob is a wonderful salesman. This dealership is great. We were last here in 2008.
Dealer Replied: Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Google Review
- May 27, 2024
Excellent experience, excellent service, and very professional in their work.
Response from the owner Replied: Hi Sergio, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!