Cars.com Review
- November 26, 2025
The most professional dealership I have ever dealt with the sales girl and finance girl were amazing
Dealer Replied: Hi Brian, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Cars.com Review
- November 23, 2025
Excellent service, prompt and courteous. The service Specialist, Anaj is a true professional. Very eficien and. customer oriented. Keeps he customer informed and up to date on the process untill the car is delie=vered.
Dealer Replied: Hello William, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- November 12, 2025
Great experience and I bought a nice car from them. Manager was so professional and Steve knows all about cars.
Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- November 12, 2025
I recently purchased a car , and I couldn’t be happier with my decision. The car offersmany features: comfort, fuel efficiency, technology, performance. Performance: The engine runs smoothly, and acceleration feels responsive. Comfort: The interior is spacious and well-designed, making long drives...
Dealer Replied: Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Pompano. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- October 30, 2025
I purchased a certified used vehicle from them, and they have handled every issue promptly and effectively so far. I would certainly recommend them.
Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- October 30, 2025
Warning: do not do business with Mercedes Pompano, as it is a scam. After 15 days of waiting, I still haven’t received my refund. When I followed up, the dealer from Mercedes Pompano told me he had already processed the refund, but two days later, I still haven’t received it. When I called him...
Dealer Replied: Hi, thank you for bringing this matter to our attention. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Mercedes-Benz of Pompano (954) 644-4832
Cars.com Review
- October 28, 2025
After 4 weeks of waiting for my vehicle, multiple promises, and zero real communication, I was offered no compensation or goodwill gesture. This is not the level of service expected from a luxury dealership
Dealer Replied: Hi Isabela, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. If you'd like, please contact our General Manager at (954) 644-4832. We'd appreciate the chance to make your experience a positive one.
Cars.com Review
- October 27, 2025
Massive dealership with a lot to choose from. Friendly and helpful staff. Easy purchasing process from start to finish. Definitely recommend this dealership for a Mercedes
Dealer Replied: Hi Suzanne, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- October 19, 2025
Review: Mercedes Pompano Dealership I strongly advise against doing business with Mercedes Pompano. I paid a $5,000 deposit for a 2024 Mercedes GLS Maybach 600, which was then sold to another buyer without any notification. Since then, I’ve been trying to get my refund, but the dealership doesn’t...
Dealer Replied: Hello, we are sorry to hear about your experience and thank you for reaching out. To reach our Corporate team and receive further assistance please share the details from your review, the store you worked with, as well as your contact information to Customer.Relations@AutoNation.com. We look forward to speaking with you and addressing your concerns.
Cars.com Review
- October 18, 2025
My sales representative was Luiza Parvutsova she is the best very knowledgeable , she make sure we got the best deal. she call and email to check on us. I told her I will let all my friend at work and Church know about her.
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Cars.com Review
- October 17, 2025
Disappointment with Refund Process I recently purchased a MERCEDES GLS MAYCBACH from Mercedes Pompano in Miami and paid a $5,000 deposit. Unfortunately, the car was sold to another buyer before I could complete the payment. It has now been three days, and the dealer has stopped responding to my...
Consumer Replied: Beware of Mercedes Pompano! I paid a $5,000 deposit for a 2024 Mercedes GLS Maybach 600, but the car was sold to another buyer before I could complete the payment. Since then, I haven’t received my refund, and it’s been several days. Their responses keep delaying the refund, which makes me believe this is a scam. I strongly advise against doing business with this dealership, as they do not honor their commitments.
Cars.com Review
- October 17, 2025
Disappointment with Refund Process I recently purchased a MERCEDES GLS MAYCBACH from Mercedes Pompano in Miami and paid a $5,000 deposit. Unfortunately, the car was sold to another buyer before I could complete the payment. It has now been three days, and the dealer has stopped responding to my...
Dealer Replied: Hello, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-4832 -- we hope to hear from you soon.
Cars.com Review
- October 14, 2025
This is one of the best MB dealerships in the area. Their Service Team is outstanding, courteous and very efficient. They have won over my business
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- September 27, 2025
I took my Mercedes CLE450 to Mercedes of Pompano for routine service. I was provided transportation home and back to the dealership. The work was done on time, my car was returned washed, and some electronic issues were fixed that I didn’t even mention to the service representative. Koby was...
Dealer Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- September 25, 2025
Today 9/25/25 I purchased a 2020 Cadillac XT4 from Todd Master, Sale Consultant. Todd and the team of sales and finance representatives provided a positive and straight forward buying experience. Early in the sale process Todd Master provided me with all the information I requested so I could make...
Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- September 23, 2025
Can?t get in touch with the sales person via email, phone or text. Sales person didn?t do what required to do by following up. After you buy a car can?t get in touch with them
Dealer Replied: Hi John, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Cars.com Review
- September 19, 2025
I purchased my 2015 Mercedes S550 from Pompano Beach Mercedes. I have been extremely satisfied with the service with my sales person Steve and my service manager Anja. The facility is well managed. Everyone is a pleasure to deal with.. I am extremely pleased with the entire staff
Dealer Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! We hope to see you soon!
Cars.com Review
- September 18, 2025
great customer service. great car to drive. I enjoyed the time I spent over there. everything was explained to me before the purchase. I would recommend anybody in the market for a Mercedes Benz to go over there.
Dealer Replied: Hi Edgard, it is great to read such wonderful comments about your recent experience with us!We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Cars.com Review
- September 09, 2025
I bought a car from one of their dealerships (Pompano Mercedes Benz) over a month ago. Late delivery, dirty inside from the transporter (oily hand prints all over the door and seat), charged for things that are not even legitimate and no legal paperwork to register the car. They are uncommunicative...
Dealer Replied: Hi Steven, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (954) 335-8971. We'd appreciate the chance to make your experience a positive one.
Cars.com Review
- September 09, 2025
I bought a car from one of their dealerships (Pompano Mercedes Benz) over a month ago. Late delivery, dirty inside from the transporter (oily hand prints all over the door and seat), charged for things that are not even legitimate and no legal paperwork to register the car. They are uncommunicative...
Dealer Replied: Hi Steven, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (954) 335-8971. We'd appreciate the chance to make your experience a positive one.
Cars.com Review
- September 05, 2025
My service consultant is amazing, she is a true asset for AutoNation. She goes to extra mile to make sure she will explain everything in detail and make sure that the charges are 100% correct.
Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- August 20, 2025
Purchased a certified pre-owned car, easy quick process. Check engine light came on, I brought it back in and they replaced a part and I was back on my way. Very Happy
Dealer Replied: Hello Nancy, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Cars.com Review
- August 02, 2025
Experience was awesome and relaxing and it felt like a very special experience. Thank thanks thank thanks thank thanks thank thanks thanks thanks thank thanks thanks thank
Cars.com Review
- July 22, 2025
In February of 2024, I leased a brand new EQS580 SUV (MSRP approximately $130k) from this dealership. I use the vehicle consistently, but mildly, driving perhaps 600 or 700 miles per month on average. In May, I received a coolant warning, which struck me as peculiar seeing as I had been driving the...
Dealer Replied: Hi Brandon, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano Parts Center take our reviews very seriously. If you'd like, please contact our General Manager at (954) 335-8971. We'd appreciate the chance to make your experience a positive one.
Cars.com Review
- July 08, 2025
This is my 3rd purchase from this Dealership, every time I have been there for a purchase or services, they are Very professional customer service with an excellent knowledge.
Dealer Replied: Hi Paulo, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- July 08, 2025
From my call to sales to me driving it home, all very easy, as promised, very happy. Received a good trade and the sales and finance teams the best.
Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us, Peter! Feel free to stop by if you ever need any more help.
Cars.com Review
- July 07, 2025
I was expecting the typical back and forth negotiating the purchase and trade-in for a new CLE, but was pleasantly surprised that I was in and out in less than two hours.
Dealer Replied: Hi Robert, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- June 20, 2025
Extremely fast service, order and replacement parts for my Mercedes Benz. Excellent and professional service advisor Bradley Markoff,
Dealer Replied: Victor, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Cars.com Review
- June 16, 2025
Scam. They don’t show deal sheet proposals anymore. Don’t negotiate anymore. When i went with BMW (same payment) they made the comment that BMW are definitely more affordable. As if i’m shopping for luxury cars because i need affordability.
Consumer Replied: I call in (this is just a general dealer number guys) and no one answers, extensions are going to the main menu etc. if you want to talk how about give me an extension or a direct number? What a joke
Cars.com Review
- June 10, 2025
The Worst Service Experience I’ve Ever Had – Avoid Mercedes-Benz of Pompano at All Costs Unfortunately, every interaction I’ve had with Mercedes-Benz of Pompano has been marked by incredibly poor customer service. I’ve given them multiple chances over the years, but my most recent experience has...
Dealer Replied: Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano take our reviews very seriously. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Cars.com Review
- June 10, 2025
The Worst Service Experience I’ve Ever Had – Avoid Mercedes-Benz of Pompano at All Costs Unfortunately, every interaction I’ve had with Mercedes-Benz of Pompano has been marked by incredibly poor customer service. I’ve given them multiple chances over the years, but my most recent experience has...
Dealer Replied: Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Cars.com Review
- May 29, 2025
My experience buying a car at Mercedes Benz of Pompano was so pleasurable that I’m already looking forward to my next visit. My sales associate,Reginald Faucher, was courteous, professional and very knowledgeable. I thoroughly enjoyed every person I dealt with. I highly recommend this dealership to...
Cars.com Review
- May 23, 2025
Once again Mercedes Benz of Pompano and Koby our service advisor did a great job. The car was in and out in a day. No hassles. My wife and I are happy customers.
Dealer Replied: Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Cars.com Review
- May 02, 2025
Took my car in for service. Had a complicated sunroof issue. Service advisor was very helpful dealing with the extended warranty company. They were not able to finish the repair due to unavailability of parts. This is the second issue with the sunroof system. First one was a delamination of the...
Dealer Replied: Hi, thank you for taking the time to leave us feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Cars.com Review
- March 26, 2025
This a great place to buy a car. Joe treated my wife and I with care and respect. No pressure sale and kept us in the loop throughout our purchase, would definitely buy here again.
Dealer Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pompano Parts Center. If you ever need any help, please give us a call!
Cars.com Review
- March 04, 2025
I had an awful experience at Mercedes of Pompano dealership and would advise others to stay away. I purchased a car under the promise that certain issues would be fixed, but they never were. My calls were ignored, and I had to physically visit the dealership multiple times just to get any...
Cars.com Review
- March 03, 2025
I had an awful experience at Mercedes of Pompano dealership and would advise others to stay away. I purchased a car under the promise that certain issues would be fixed, but they never were. My calls were ignored, and I had to physically visit the dealership multiple times just to get any...
Dealer Replied: Hello, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Cars.com Review
- February 27, 2025
Wrecked our e450 before delivery. Horrible dealer experience from our sales person LC to the GM Joe Rey. We bought the car from the Cars.com ad and it was a 4,000 mile CPO car in pristine condition. Paid in full and at delivery had a huge dent in the back. The staff said eat it and live with...
Dealer Replied: Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Cars.com Review
- February 22, 2025
The financing portion of the deal was horrible. After negotiating the price I was hit with extra obligatory payments. The financial portion of deal was not what I was satisfied with.
Dealer Replied: Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-4832. We hope to hear from you.
Cars.com Review
- February 14, 2025
Horrible experience! We found a two year old e450 AllTerrain Dec 31st and offered to buy it outright remote. End of day one they cancelled saying another family wanted it instead. Forward a week later it’s available and we proceed. Paid in full by wire and car was shipped. It arrived with...
Dealer Replied: Hello Jon, we regret to hear that you had this experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 335-8971. We hope to hear from you.
Google Review
- January 14, 2025
Service department was backed up, but got a loaner. Service Advisor was Koby. Very professional, efficient and kept me updated on my car’s progress.
Google Review
- January 14, 2025
It was an awesome service experience
Google Review
- January 14, 2025
Frank my service adviser is most professional and great to deal with.
Google Review
- January 14, 2025
Mercedes Benz of Pompano service provided service above and beyond my expectations. Bradley was my advisor , and the amount of customer service he provided was amazing. 5 star rating !! Recommending to anyone I know !
Google Review
- January 14, 2025
My Rep Elaina was SUPERB , I was kept advised of my car and completely satisfied
Response from the owner Replied: Hi Joe, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 14, 2025
I had a wonderful experience with Mercedes in Pompano, and I wanted to take a moment to highlight the exceptional service provided. Janusz was incredibly professional and friendly throughout the entire process to schedule an appointment. Koby was great and attentive! The service was seamless,...
Google Review
- January 14, 2025
Easy to schedule and prompt service. Seamless from start to finish. Frank was great to work with.
Google Review
- January 14, 2025
Response from the owner Replied: Thank you for reaching out to us with such a great rating of Mercedes-Benz of Pompano! We strive to provide an excellent customer experience, and your opinion plays an integral part in making this happen! All the best!
Google Review
- January 14, 2025
The employees were friendly however our salesman didn't show a lot of interest in selling the car he didn't talk a lot about the car or offer any perks. Good thing I really wanted this car.
Response from the owner Replied: Hello Jahque, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (954) 644-4832. We'd appreciate the chance to make your experience a positive one.
Google Review
- January 13, 2025
Great easy experience with Mercedes always
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Google Review
- January 11, 2025
Service was great and quick.
Response from the owner Replied: Hi Terri, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- January 11, 2025
Response from the owner Replied: Hello Pete, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 11, 2025
I bought the MB at Pompano MB, I’ve been having it serviced at Coconut Creek MB, and always swear to not go back. But it’s very convenient. I will never go back there after going back to Pompano MB. llija is very professional and honest.
Response from the owner Replied: Hi Patrick, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 11, 2025
Response from the owner Replied: Thank you for giving Mercedes-Benz of Pompano such a great rating! It really means a lot to us. Thanks again!
Google Review
- January 10, 2025
Excellent experienceService coordinator was 10 out of 10
Response from the owner Replied: Hi Gurmeet, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 09, 2025
Regardless of where I reside I return to Mercedes Benz of pompano because of the excellent service In Sales, service and maintenance.
Response from the owner Replied: Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- January 09, 2025
Excellent service.
Response from the owner Replied: Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- January 09, 2025
Bradley Markoff has given exceptional service from beginning to end he has kept me in the loop every step of the way as my vehicle was brought to you for inspection due to water damage. He kept in contact with my insurance company as well and kept me in the loop of everything.
Response from the owner Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- January 09, 2025
Fernando helped us with the purchase of two vehicles and he was incredibly helpful.
Response from the owner Replied: Hi Marcel, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- January 09, 2025
Best Mercedes service I've had in more than 25 years of owning MB cars. Easy to schedule. Status updates and explanations are super helpful. Professional, friendly staff.
Response from the owner Replied: Hello Kevin, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Google Review
- January 08, 2025
Nobody is helpful there Ericka at the front desk has such a nasty attitude. The staff isn’t welcoming .
Response from the owner Replied: Hi Layla, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- January 08, 2025
The service center is great. They had appointments available within a few days from my call. They helped me with the car and sent me a video with details of the recommendations and the services provided. Very happy with the overall experience.
Response from the owner Replied: Hi Liliana, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- January 08, 2025
Auto Nation gave great service from start to finish. I would recommend the service team and the dealership to my friends and family. Thanks for keeping my 2022 Mercedes-benz on schedule.
Response from the owner Replied: Hello Gary, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 08, 2025
Your team is offering very honorable and professional service. Thank you, it was pleasure doing business with you
Response from the owner Replied: Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- January 08, 2025
I had a difficult problem which was found and fixed. I was kept abreast of everything that was going on throughout.
Response from the owner Replied: Hi Ken, we are glad we could help! If you're ever in need of more help, please let us know!
Google Review
- January 08, 2025
We were at the showroom a long time whilst Luiza and the manager Joey checked to find the car I wanted. They pulled out all the stops. Luiza is very efficient and her personality is a great asset to the showroom.
Response from the owner Replied: Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Google Review
- January 08, 2025
Response from the owner Replied: We love stars! Thanks so much!
Google Review
- January 04, 2025
Staff is really top notch,Had to stop by for an oil change without an appointment . They made it easy and got me back on the road in no time.
Response from the owner Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 04, 2025
Response from the owner Replied: So many stars! Thank you for rating Mercedes-Benz of Pompano so highly!
Google Review
- January 03, 2025
Response from the owner Replied: So many stars! We're happy to have earned it!
Google Review
- January 03, 2025
Response from the owner Replied: Such a great rating of Mercedes-Benz of Pompano! We really appreciate it; thank you!
Google Review
- January 03, 2025
Response from the owner Replied: Hello, thank you so much for your great rating of Mercedes-Benz of Pompano! Your review is very important to us, as our goal is to deliver an outstanding customer experience. Best wishes!
Google Review
- January 02, 2025
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Carey! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 02, 2025
Went to fix my Benz in the service body shop department and had an amazing experience from start to end. Gus Germi who was leading my claim was extremely responsive and friendly on all steps, made sure I had a rental vehicle ready, made me aware of all status updates. I couldn't be happier with the...
Response from the owner Replied: Hi Marilya, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Google Review
- January 02, 2025
Excellent service. Went back to the same dealer and brand after taking off 7 years and trying other brands (BmW, Tesla, Rolls Royce etc). The service by Armando is exceptional. Ironically he was my service advisor 10 years ago. He did a great job and the management team (Frank) went beyond to...
Response from the owner Replied: Hi Alex, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 31, 2024
Response from the owner Replied: Thank you for such a positive review, and have a wonderful day!
Google Review
- December 31, 2024
Excellent service by Eliana!
Response from the owner Replied: Hello Manny, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 31, 2024
I’ve consistently owned Mercedes vehicles for the last 15 years, and I’ve rarely had any problems other than regular service. My current vehicle, however, has recently had a few issues that have been difficult to diagnose, and have recurred. However, after connecting with Joe Viola at the Pompano...
Response from the owner Replied: Hello Jeffrey, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Thanks for the recommendation, and have an amazing day!
Google Review
- December 31, 2024
Great experience and process with salesman Keith Donahue.
Response from the owner Replied: Hi Keith, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Google Review
- December 30, 2024
Colby is AWESOME!
Response from the owner Replied: Hi Benita, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 30, 2024
Response from the owner Replied: Hi John, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Feel free to reach out to us if you need anything. Have a wonderful day.
Google Review
- December 30, 2024
Setting up the appointment was easy. My service advisor was prompt and efficient. The entire process was straightforward and easy.
Response from the owner Replied: Robert, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 30, 2024
Bob is a class act! He was so straightforward and easy to work with, very knowledgeable and made it a great experience. Thanks Bob!
Response from the owner Replied: Hi Savanna, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Google Review
- December 29, 2024
Our Rep Luiza was an absolute charmer…She helped my 81 year old grandmother purchase her dream car. She also catered to my daughter through the entire process making us feel at home.I would recommend asking to Luiza directly if you want superior service.One thousand Stars!!Damon
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Damon! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- December 28, 2024
Steve Rahal was very professional as well as Ted Warburton. I am very pleased with my purchase from Mercedes Benz of Pompano.
Response from the owner Replied: Hi Stacy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 28, 2024
Jenice is that WOMAN!!!! 10/10Very knowledgeable and professional 🤌She went above and beyond.The process was quick and seamless 😁😎We name her Dior💎😁I had a great experience😌 very happy with my car 🥰🥰🥰🥰🥰 Thank you Jenice 🙏#askforJenice
Response from the owner Replied: Hi Stacy, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 28, 2024
I was prepared to “stand my ground” and not get the “things” that my service advisor said I need… nope he was amazing no hard sell he fixed just what i needed and checked other stuff and it was all fine. What an amazing experience I will be coming back to this shop and my service person!
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you.
Google Review
- December 28, 2024
Response from the owner Replied: Thank you for reviewing us! We're so happy to have earned so many stars! Take care!
Google Review
- December 26, 2024
Response from the owner Replied: Thanks for leaving us this review! We're thrilled about all of the stars!
Google Review
- December 25, 2024
Mercedes Benz of Pompano have been servicing our car since we bought it over there back in 2014 and thanks to Mandy Ramos these 10 years have great. He is the most dedicated person of the team always going the extra mile for us te customers.
Response from the owner Replied: Hi Juan, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Pompano. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Google Review
- December 24, 2024
Ilija was awesome as usual in service department.
Response from the owner Replied: Hi, thank you so much for your positive comments about Mercedes-Benz of Pompano! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Google Review
- December 24, 2024
Response from the owner Replied: Hello, thank you for your awesome review! We love seeing so many stars!
Google Review
- December 24, 2024
Andres and papi saggittarus got the deal done and I'm a happy camper 😊
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 23, 2024
I had an outstanding buying experience at Mercedes-Benz Pompano Beach! From start to finish, the staff was professional, attentive, and genuinely committed to making my purchase smooth and enjoyable. The sales team took the time to understand my needs and guided me through the options without any...
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, John! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- December 21, 2024
Response from the owner Replied: Hi James, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 20, 2024
Response from the owner Replied: Hi, thank you for the great star-rating! We appreciate your review!
Google Review
- December 19, 2024
The service given by my service advisor IIija with Mercedes of Pompano Beach is phenomenal. IIija is always welcoming and pleasant, he makes sure I understand what is going on with my car providing exceptional customer service.
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Google Review
- December 19, 2024
Response from the owner Replied: Hello, thank you for giving Mercedes-Benz of Pompano such a high star-rating! Thanks again and take care!
Google Review
- December 19, 2024
Amazing dealer. They treated me really good. They informed me when courtesy car will be available and offered come for service at that they, they were keeping me posted with updates, and they are really responsive and dedicated. Highly recommended. Before that dealer I had such an opposite...
Response from the owner Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 19, 2024
Great services literally it was like a in and out type thing, super cool service advisor gotta love it. Top 5 hands down.
Response from the owner Replied: Hi Milly, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Google Review
- December 19, 2024
Response from the owner Replied: Hi, we appreciate your great rating of Mercedes-Benz of Pompano! If you ever need anything else, we hope you'll choose us again!
Google Review
- December 18, 2024
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Tonya! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 18, 2024
Thank you so much to Mercedes Benz of Pompano. You guys have made a dream come true for my mother. Thank you guys so much. Happy Holidays from the Traylor Family to yours.
Response from the owner Replied: Hello Cody, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 14, 2024
The sales people were very knowledgeable and Joe the Sales Manager was most accommodating.David our salesman was a true professional who answered all our questions.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Jonas! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 14, 2024
We purchased a 2024 AMG SL43. The buying experience was the worst MB buying experience I’ve ever had and I’ve had many including Euro delivery for an S Cabriolet. We were not shown how to use the cars technology. The time was not even set. However, the car is a nightmare. It has 1800 miles on it and...
Response from the owner Replied: Hello Nancy, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- December 14, 2024
IIija was a pleasure to work withAlways professional
Response from the owner Replied: Hi Linda, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 13, 2024
Response from the owner Replied: Thank you so much for the high star-rating! We are always here for your automotive needs!
Google Review
- December 13, 2024
Anja is the best service advisor! Gives attention and care to any issues for my vehicle.
Response from the owner Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 12, 2024
Mercedes service center is professional, efficient, accommodating and friendly.Always a great experience with the care of my car.
Response from the owner Replied: Hi Diane, thank you for your positive review. We're happy to have been of service to you.
Google Review
- December 12, 2024
Very good customer serviceVery professional
Response from the owner Replied: Hi Christel, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- December 12, 2024
Armando is the best. He listens and cares. You cannot ask for a better human 💚
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 12, 2024
Cashier and service manager were both accommodating. Nice facility. I had anticipated the extended warranty would cover more of the required repairs. Very satisfied with their work.
Response from the owner Replied: Hi Josie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 11, 2024
Response from the owner Replied: Hello, thank you so much for the positive review! We will continue to do our best to earn it! Please don't hesitate to reach out to us if there's anything additional we can do for you!
Google Review
- December 10, 2024
Mercedes Benz of Pompano is great!
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Patricia! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 10, 2024
My experience was great.
Response from the owner Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- December 09, 2024
Purchased a vehicle out of state. The process was very long and difficult for no reason (about 3 weeks). Not sure why buying a car in cash from autonation is so difficult, but whatever.I got the car, and there are hidden issues with the vehicle that were never disclosed. The sales person pressured...
Response from the owner Replied: Hi Jordan, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Google Review
- December 09, 2024
Response from the owner Replied: Thank you very much for rating us so highly! We value your feedback and take pride in providing the best possible customer experience! Thanks again!
Google Review
- December 09, 2024
Amazing experience. Go see sales associate Bobby Abrahams. He’s an Easy going and laid back cool cat! Closed the deal quick and easy. Paola in financing was amazing as well. Oh !,!,! and they delivered the car to our door !! Five ⭐️s all around! Check out their new and used inventory. Their show...
Response from the owner Replied: Hello Dada, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- December 09, 2024
Easy and quick
Response from the owner Replied: Hi Stuart, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- December 08, 2024
Excellent service.
Response from the owner Replied: Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- December 08, 2024
Good service and attentionBuen servicio y atención
Response from the owner Replied: Hola Yaidelys, gracias por tu reseña positiva. Nos alegra haberte sido de utilidad. No dudes en pasarte por aquí si alguna vez necesitas más ayuda.
Google Review
- December 07, 2024
$260,000 mistake 😱We were literally thrown out of another dealership…and what a mistake they made.Mercedes Benz pompano was Great💯My wife and walked into Mercedes Benz of pompano and it was entirely different. We met the sales manager Eddy C right away and he made us feel welcome and at home. It was...
Response from the owner Replied: Hi Henry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 07, 2024
Response from the owner Replied: Thank you very much for rating us so highly! We value your feedback and take pride in providing the best possible customer experience! Thanks again!
Google Review
- December 05, 2024
The total service was fantastic
Response from the owner Replied: Hi Dudley, thank you so much for the positive review! Feel free to stop by if you ever need any more help.
Google Review
- December 04, 2024
The girl in the service department waited on me instantly, knew exactly what the issue was, when I brought the car in for the service it was done in a rapid period of time an excellent customer service
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Google Review
- December 04, 2024
Very good service and they made room for me right away as i had a battery that was failing. They washed my car and cleaned inside. Very professional and wonderful service
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Debbi! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 04, 2024
Louisa was awesome!!! Love ny new car!!!! Gonget yours today!!!! She will make your experience fabulous 👌
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Brenda! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- December 03, 2024
If you’re looking for an awesome car-buying experience, I highly recommend Joanna! She went above and beyond to help my brother find his dream car, even though he’s a super picky customer. She even went with him to West Palm Mercedes to check out other cars and was an amazing supporter the whole...
Response from the owner Replied: Hi Marina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Google Review
- December 03, 2024
Anja is a great service advisor and is very helpful
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 01, 2024
Place will not respond to customers who buy cars and move out of town. Need some help and waiting weeks for a response. Told me just walk in. I live hours away. Glad to take your money and helpful if you’re dropping thousands on a car that day.
Response from the owner Replied: Hi Raven, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- December 01, 2024
Response from the owner Replied: We appreciate the high star-rating!
Google Review
- November 30, 2024
Sales person, Eric Sheen was excellent to work with. Total experience was seemless.Paola was very pleasant and professional.Shawn was extremely helpful.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Seymour! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 30, 2024
The service team did an amazing job with my AMG E63! They were professional, thorough, and treated my car with the care it deserves. It’s running perfectly, and I couldn’t be happier with the experience. Highly recommend this service center for AMG owners!
Response from the owner Replied: Hi Anthony, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!