Cars.com Review
- June 24, 2026
Best buying experience I have ever had. Love that Bob had a great feel for the right fit for me. Ended up choosing the right SUV that had more fun than I was expecting. 2026 AMG GLC 43 šŸ‘šŸ„³šŸ‘šŸ”„šŸ‰
Cars.com Review
- June 09, 2026
Excellent work and I love it too much to find my new favorite card the salesman is working very hard and good job thank you
Dealer Replied: Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- June 07, 2026
Very professional service. I was very satisfied with the transaction. The car was cleaned and ready to go. I would highly recommend this place
Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- May 28, 2026
We wanted to take a moment to express how extraordinary our experience was dealing with Mercedes-Benz of Pompano, and especially with Robert Abrahams. From the very beginning, Robert went out of his way to help us find exactly the automobile we wanted — fully loaded and tailored to the very specific...
Dealer Replied: Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- May 07, 2026
Great experience with the purchase process, in and out. Fernando the car Salesman was very professional. Everything we spoke about was exactly what I expected.
Dealer Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Cars.com Review
- April 16, 2026
I inquired about a vehicle the agent was quick to make contact however never sent a video walk around after multiple requests. The agent only made initial contact then stopped contact after asking for a walk around. Turned out the vehicle was sold.
Dealer Replied: Hello, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 644-4832 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Cars.com Review
- April 13, 2026
ANJA is the tru professional in Service! I only go to her for all my service appointments
Dealer Replied: Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- April 10, 2026
Went to the dealership a week after I purchased my car to pick up some paperwork. It was my salesman day off(no problem). I asked the manager that helped me if I could ask him some general question about the car. He said NO. I had to come back and speak with my sales representative. I would say...
Dealer Replied: Hello, we regret your experience with us here, but are glad you brought this to our attention. We would like the opportunity to address your concerns. Please reach out to us directly at (954) 644-4832 when you have a chance. Thank you, and we look forward to hearing from you.
Cars.com Review
- April 07, 2026
I have had an excellent experience with everyone at this dealership- Very professional Staff and very customer service oriented- love my car and would recommend this dealership to anyone in new of a new or used vehicle
Dealer Replied: Hi Cheryl, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
Cars.com Review
- April 05, 2026
I found the Audi I had been searching for and secured the best price at this dealership. Keith and Winston handled the deal remotely, answering all my questions and making me feel at ease enough to travel from Virginia to take delivery. Paola in finance tried to upsell me an extended warranty that I...
Dealer Replied: Hello, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Cars.com Review
- April 05, 2026
Contacted Dealer about vehicle with pre approval in hand spoke to David Rubano who Totally Ghosted the deal! I’ve purchased Numerous Luxury vehicles, however I have never been treated so dismissive! Dealership didn’t respond to many messages and inquiries made.I felt discriminated against...
Cars.com Review
- April 02, 2026
Worst dealership follow up I have ever experienced. Not timely and still no results in over 2 weeks since I purchased the car. You do not expect excuses when purchasing automobiles of the category!
Consumer Replied: Still have heard nothing from the dealership, 19 April 2026.
Cars.com Review
- March 27, 2026
Got my eqs from them and they were above and beyond on helpful with the sale and setup for my new vehicle thanks so much Mercedes benz of Pompano Beach
Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- March 23, 2026
SCAM ARTISTS! DO NOT BUY FROM POMPANO MERCEDES! They will lie to your face about taking off ā€œadditional dealer feesā€ only to include them in the fine print!! TAKE YOUR ATTORNEYS OR HAVE THEM REVIEW CONTRACT BEFORE BUYING FROM THESE SCAMMERS
Dealer Replied: Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Cars.com Review
- March 20, 2026
the Finance department ripped me off of a bunch of bunches of insurance coverages that I refused to take. my Finance rep is Allman, Reiss; I sent 6 emails and 3 follow ups phone calls HE NEVER GOT BACK TO ME I WANT TO REMOVE ALL THESE NON-NEEDED COVERAGES
Dealer Replied: Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Cars.com Review
- March 04, 2026
I had the pleasure of working with a great salesman, Todd Master, at Pompano Beach Mercedes. Before the purchase of my 2019 AMG GT 63 Todd provided me all the information about the car, even more than I requested. When l arrived at the dealership he gladly complied with my requests to examine the...
Dealer Replied: Hello Norm, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- February 25, 2026
AVOID THIS DEALERSHIP!!! Unethical and illicit business practices. Slimy management. Repeated lies from finance team and from the sales team. I've been trying to resolve this issue for over a month now. I recently purchased a vehicle from them at a 5.39% interest rate. Papers signed and vehicle in...
Cars.com Review
- February 25, 2026
AVOID THIS DEALERSHIP!!! Unethical and illicit business practices. Slimy management. Repeated lies from finance team (including finance director Reese) and from the sales team. I've been trying to resolve this issue for over a month now. Finance Director admitted he made a mistake on the paperwork...
Dealer Replied: Hi Pete, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 644-4832 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Cars.com Review
- February 25, 2026
AVOID THIS DEALERSHIP!!! Unethical and illicit business practices. Slimy management. Repeated lies from finance team (including finance director Reese) and from the sales team. I've been trying to resolve this issue for over a month now. Finance Director Reese admitted he made a mistake on the...
Cars.com Review
- February 12, 2026
awesome experience, very professional, being in the car business for so many years, i knew what to expect from a reputable dealership, they didn't just meet my expectations, they exceeded it.
Dealer Replied: Hi Donald, thank you so much for your positive comments about Mercedes-Benz of Pompano! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- February 09, 2026
After purchased an Sl500 a week later the battery was weak, the dealer replaced both batteries no charges. That show how good and doing all right to satisfy a customer. Great sales process and better after sales service.
Dealer Replied: Hi Jorge, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- February 09, 2026
Un excelente servicio gracias se los recomiendo estoy muy contento se los recomiendo a todos
Dealer Replied: Hola, nuestro personal se dedica a brindar a todos nuestros huéspedes un servicio al cliente excepcional y un trabajo de calidad en el que pueden confiar. Si alguna vez necesitan ayuda, llÔmenos. ”Que tengan un buen viaje!
Cars.com Review
- February 08, 2026
The sales team delivered top notch support, and great communication. Arthur W served as a trusted advisor and ensured I made the choice that was best for my family. No pressure here - brass tacks and high quality.
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano Parts Center. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- February 07, 2026
Recently worked with the best team, Joe Mellilo and Juan. #thebestornothing Joe is an excellent sales person and Juan the one to go to in finance
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano Parts Center. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- January 30, 2026
Having been to many dealerships over the years, I have to say Mercedes-Benz of Pompano was one of the better experiences I’ve had. Joe Melillo was incredibly easy to deal with from start to finish and truly went above and beyond — a real class act. I purchased an S-Class, and even the trade-in...
Dealer Replied: Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Cars.com Review
- January 21, 2026
Terrible issues, odometer and CARFAX do not match. Warranty short 644 miles. No dealership assistance to resolve the issue, Car delivered with 3 damaged wheels, 61psi in each wheel, dangerous pressure level. Still no registration delivered to me, 3 weeks after purchase date. Ignored on all counts by...
Consumer Replied: I already supplied all the pertinent information to MB of Pompano and customerservice@AutoNation twice. I still haven't received a word from MB of Pompano or AutoNation.
Cars.com Review
- January 21, 2026
Car is riddled with issues, suspect odometer, 3 damaged wheels, tires inflated to 61 psi on delivery, still a non-existent electronic or physical registration provided to me, after car purchase 3 weeks ago. I've contacted the dealership and AutoNation Customer service over the issues and am ignored....
Cars.com Review
- January 09, 2026
The process of purchasing my car was handled with excellent service and made the experience a pleasure. My Sales agent Joe Melillo was great to work with and was there to help every step of the process. I would highly recommend him.
Dealer Replied: Hello Bill, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pompano. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Cars.com Review
- January 08, 2026
My out-of-state purchase from Mercedes-Benz of Pompano Beach involved major preventable issues, delays, and poor communication. The vehicle sat on the lot for 75+ days with a battery that died twice, staff used a Joey tool to force entry and scratched the tint, the car was not detailed, there were...
Dealer Replied: Thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Cars.com Review
- December 31, 2025
Great dealership we have bout 3 cars from Mercedes of Pampano. Good crew and good service. I am grateful for our partnership wonderful team and excellent service
Dealer Replied: Hi, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Cars.com Review
- December 25, 2025
Best dealership I’ve ever worked with. The salesman Bob Abrams is the best. I highly recommend them to any perspective new or used car buyer
Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Cars.com Review
- December 24, 2025
This location is the first one to return my car after a service with no wash.
Dealer Replied: Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Cars.com Review
- December 16, 2025
The staff was very knowledgeable and very helpful through the process. I will definitely pursue another vehicle from them and recommend them too! The process was made super easy by the staff 10/10 good job
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano Parts Center. Feel free to stop by if you ever need any more help.
Cars.com Review
- December 14, 2025
No pressure. Given the option of many cars to choose from. We were given many details about each automobile. We narrowed down the choices and colors to choose from
Dealer Replied: Hi Danny, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- December 10, 2025
The dealership is large, clean, and very well stocked. Your personnel were friendly and knowledgeableWe had some difficulty getting the Dolby Atmos (very important to me)working My sales man Arthur Wainblat was extremely helpful and got it working. He even drove me home while they were working on...
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Feel free to stop by if you ever need any more help.
Cars.com Review
- November 26, 2025
The most professional dealership I have ever dealt with the sales girl and finance girl were amazing
Dealer Replied: Hi Brian, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Cars.com Review
- November 23, 2025
Excellent service, prompt and courteous. The service Specialist, Anaj is a true professional. Very eficien and. customer oriented. Keeps he customer informed and up to date on the process untill the car is delie=vered.
Dealer Replied: Hello William, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- November 12, 2025
Great experience and I bought a nice car from them. Manager was so professional and Steve knows all about cars.
Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- November 12, 2025
I recently purchased a car , and I couldn’t be happier with my decision. The car offersmany features: comfort, fuel efficiency, technology, performance. Performance: The engine runs smoothly, and acceleration feels responsive. Comfort: The interior is spacious and well-designed, making long drives...
Dealer Replied: Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Pompano. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- October 30, 2025
I purchased a certified used vehicle from them, and they have handled every issue promptly and effectively so far. I would certainly recommend them.
Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- October 30, 2025
Warning: do not do business with Mercedes Pompano, as it is a scam. After 15 days of waiting, I still haven’t received my refund. When I followed up, the dealer from Mercedes Pompano told me he had already processed the refund, but two days later, I still haven’t received it. When I called him...
Dealer Replied: Hi, thank you for bringing this matter to our attention. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Mercedes-Benz of Pompano (954) 644-4832
Cars.com Review
- October 28, 2025
After 4 weeks of waiting for my vehicle, multiple promises, and zero real communication, I was offered no compensation or goodwill gesture. This is not the level of service expected from a luxury dealership
Dealer Replied: Hi Isabela, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. If you'd like, please contact our General Manager at (954) 644-4832. We'd appreciate the chance to make your experience a positive one.
Cars.com Review
- October 27, 2025
Massive dealership with a lot to choose from. Friendly and helpful staff. Easy purchasing process from start to finish. Definitely recommend this dealership for a Mercedes
Dealer Replied: Hi Suzanne, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- October 19, 2025
Review: Mercedes Pompano Dealership I strongly advise against doing business with Mercedes Pompano. I paid a $5,000 deposit for a 2024 Mercedes GLS Maybach 600, which was then sold to another buyer without any notification. Since then, I’ve been trying to get my refund, but the dealership doesn’t...
Dealer Replied: Hello, we are sorry to hear about your experience and thank you for reaching out. To reach our Corporate team and receive further assistance please share the details from your review, the store you worked with, as well as your contact information to Customer.Relations@AutoNation.com. We look forward to speaking with you and addressing your concerns.
Cars.com Review
- October 18, 2025
My sales representative was Luiza Parvutsova she is the best very knowledgeable , she make sure we got the best deal. she call and email to check on us. I told her I will let all my friend at work and Church know about her.
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Cars.com Review
- October 17, 2025
Disappointment with Refund Process I recently purchased a MERCEDES GLS MAYCBACH from Mercedes Pompano in Miami and paid a $5,000 deposit. Unfortunately, the car was sold to another buyer before I could complete the payment. It has now been three days, and the dealer has stopped responding to my...
Consumer Replied: Beware of Mercedes Pompano! I paid a $5,000 deposit for a 2024 Mercedes GLS Maybach 600, but the car was sold to another buyer before I could complete the payment. Since then, I haven’t received my refund, and it’s been several days. Their responses keep delaying the refund, which makes me believe this is a scam. I strongly advise against doing business with this dealership, as they do not honor their commitments.
Cars.com Review
- October 17, 2025
Disappointment with Refund Process I recently purchased a MERCEDES GLS MAYCBACH from Mercedes Pompano in Miami and paid a $5,000 deposit. Unfortunately, the car was sold to another buyer before I could complete the payment. It has now been three days, and the dealer has stopped responding to my...
Dealer Replied: Hello, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-4832 -- we hope to hear from you soon.
Cars.com Review
- October 14, 2025
This is one of the best MB dealerships in the area. Their Service Team is outstanding, courteous and very efficient. They have won over my business
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- September 27, 2025
I took my Mercedes CLE450 to Mercedes of Pompano for routine service. I was provided transportation home and back to the dealership. The work was done on time, my car was returned washed, and some electronic issues were fixed that I didn’t even mention to the service representative. Koby was...
Dealer Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- September 25, 2025
Today 9/25/25 I purchased a 2020 Cadillac XT4 from Todd Master, Sale Consultant. Todd and the team of sales and finance representatives provided a positive and straight forward buying experience. Early in the sale process Todd Master provided me with all the information I requested so I could make...
Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- September 23, 2025
Can?t get in touch with the sales person via email, phone or text. Sales person didn?t do what required to do by following up. After you buy a car can?t get in touch with them
Dealer Replied: Hi John, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Cars.com Review
- September 19, 2025
I purchased my 2015 Mercedes S550 from Pompano Beach Mercedes. I have been extremely satisfied with the service with my sales person Steve and my service manager Anja. The facility is well managed. Everyone is a pleasure to deal with.. I am extremely pleased with the entire staff
Dealer Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! We hope to see you soon!
Cars.com Review
- September 18, 2025
great customer service. great car to drive. I enjoyed the time I spent over there. everything was explained to me before the purchase. I would recommend anybody in the market for a Mercedes Benz to go over there.
Dealer Replied: Hi Edgard, it is great to read such wonderful comments about your recent experience with us!We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Cars.com Review
- September 09, 2025
I bought a car from one of their dealerships (Pompano Mercedes Benz) over a month ago. Late delivery, dirty inside from the transporter (oily hand prints all over the door and seat), charged for things that are not even legitimate and no legal paperwork to register the car. They are uncommunicative...
Dealer Replied: Hi Steven, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (954) 335-8971. We'd appreciate the chance to make your experience a positive one.
Cars.com Review
- September 09, 2025
I bought a car from one of their dealerships (Pompano Mercedes Benz) over a month ago. Late delivery, dirty inside from the transporter (oily hand prints all over the door and seat), charged for things that are not even legitimate and no legal paperwork to register the car. They are uncommunicative...
Dealer Replied: Hi Steven, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (954) 335-8971. We'd appreciate the chance to make your experience a positive one.
Cars.com Review
- September 05, 2025
My service consultant is amazing, she is a true asset for AutoNation. She goes to extra mile to make sure she will explain everything in detail and make sure that the charges are 100% correct.
Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- August 20, 2025
Purchased a certified pre-owned car, easy quick process. Check engine light came on, I brought it back in and they replaced a part and I was back on my way. Very Happy
Dealer Replied: Hello Nancy, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Cars.com Review
- August 02, 2025
Experience was awesome and relaxing and it felt like a very special experience. Thank thanks thank thanks thank thanks thank thanks thanks thanks thank thanks thanks thank
Cars.com Review
- July 22, 2025
In February of 2024, I leased a brand new EQS580 SUV (MSRP approximately $130k) from this dealership. I use the vehicle consistently, but mildly, driving perhaps 600 or 700 miles per month on average. In May, I received a coolant warning, which struck me as peculiar seeing as I had been driving the...
Dealer Replied: Hi Brandon, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano Parts Center take our reviews very seriously. If you'd like, please contact our General Manager at (954) 335-8971. We'd appreciate the chance to make your experience a positive one.
Cars.com Review
- July 08, 2025
This is my 3rd purchase from this Dealership, every time I have been there for a purchase or services, they are Very professional customer service with an excellent knowledge.
Dealer Replied: Hi Paulo, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- July 08, 2025
From my call to sales to me driving it home, all very easy, as promised, very happy. Received a good trade and the sales and finance teams the best.
Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us, Peter! Feel free to stop by if you ever need any more help.
Cars.com Review
- July 07, 2025
I was expecting the typical back and forth negotiating the purchase and trade-in for a new CLE, but was pleasantly surprised that I was in and out in less than two hours.
Dealer Replied: Hi Robert, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!