The process of purchasing my car was handled with excellent service and made the experience a pleasure. My Sales agent Joe Melillo was great to work with and was there to help every step of the process. I would highly recommend him.

Dealer Replied: Hello Bill, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pompano. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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My out-of-state purchase from Mercedes-Benz of Pompano Beach involved major preventable issues, delays, and poor communication. The vehicle sat on the lot for 75+ days with a battery that died twice, staff used a Joey tool to force entry and scratched the tint, the car was not detailed, there were...

Dealer Replied: Thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

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Great dealership we have bout 3 cars from Mercedes of Pampano. Good crew and good service. I am grateful for our partnership wonderful team and excellent service

Dealer Replied: Hi, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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Best dealership I’ve ever worked with. The salesman Bob Abrams is the best. I highly recommend them to any perspective new or used car buyer

Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.

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This location is the first one to return my car after a service with no wash.

Dealer Replied: Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.

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The staff was very knowledgeable and very helpful through the process. I will definitely pursue another vehicle from them and recommend them too! The process was made super easy by the staff 10/10 good job

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano Parts Center. Feel free to stop by if you ever need any more help.

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No pressure. Given the option of many cars to choose from. We were given many details about each automobile. We narrowed down the choices and colors to choose from

Dealer Replied: Hi Danny, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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The dealership is large, clean, and very well stocked. Your personnel were friendly and knowledgeableWe had some difficulty getting the Dolby Atmos (very important to me)working My sales man Arthur Wainblat was extremely helpful and got it working. He even drove me home while they were working on...

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Feel free to stop by if you ever need any more help.

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The most professional dealership I have ever dealt with the sales girl and finance girl were amazing

Dealer Replied: Hi Brian, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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Excellent service, prompt and courteous. The service Specialist, Anaj is a true professional. Very eficien and. customer oriented. Keeps he customer informed and up to date on the process untill the car is delie=vered.

Dealer Replied: Hello William, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Great experience and I bought a nice car from them. Manager was so professional and Steve knows all about cars.

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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I recently purchased a car , and I couldn’t be happier with my decision. The car offersmany features: comfort, fuel efficiency, technology, performance. Performance: The engine runs smoothly, and acceleration feels responsive. Comfort: The interior is spacious and well-designed, making long drives...

Dealer Replied: Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Pompano. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I purchased a certified used vehicle from them, and they have handled every issue promptly and effectively so far. I would certainly recommend them.

Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Warning: do not do business with Mercedes Pompano, as it is a scam. After 15 days of waiting, I still haven’t received my refund. When I followed up, the dealer from Mercedes Pompano told me he had already processed the refund, but two days later, I still haven’t received it. When I called him...

Dealer Replied: Hi, thank you for bringing this matter to our attention. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Mercedes-Benz of Pompano (954) 644-4832

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After 4 weeks of waiting for my vehicle, multiple promises, and zero real communication, I was offered no compensation or goodwill gesture. This is not the level of service expected from a luxury dealership

Dealer Replied: Hi Isabela, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. If you'd like, please contact our General Manager at (954) 644-4832. We'd appreciate the chance to make your experience a positive one.

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Massive dealership with a lot to choose from. Friendly and helpful staff. Easy purchasing process from start to finish. Definitely recommend this dealership for a Mercedes

Dealer Replied: Hi Suzanne, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Review: Mercedes Pompano Dealership I strongly advise against doing business with Mercedes Pompano. I paid a $5,000 deposit for a 2024 Mercedes GLS Maybach 600, which was then sold to another buyer without any notification. Since then, I’ve been trying to get my refund, but the dealership doesn’t...

Dealer Replied: Hello, we are sorry to hear about your experience and thank you for reaching out. To reach our Corporate team and receive further assistance please share the details from your review, the store you worked with, as well as your contact information to Customer.Relations@AutoNation.com. We look forward to speaking with you and addressing your concerns.

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My sales representative was Luiza Parvutsova she is the best very knowledgeable , she make sure we got the best deal. she call and email to check on us. I told her I will let all my friend at work and Church know about her.

Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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Disappointment with Refund Process I recently purchased a MERCEDES GLS MAYCBACH from Mercedes Pompano in Miami and paid a $5,000 deposit. Unfortunately, the car was sold to another buyer before I could complete the payment. It has now been three days, and the dealer has stopped responding to my...

Consumer Replied: Beware of Mercedes Pompano! I paid a $5,000 deposit for a 2024 Mercedes GLS Maybach 600, but the car was sold to another buyer before I could complete the payment. Since then, I haven’t received my refund, and it’s been several days. Their responses keep delaying the refund, which makes me believe this is a scam. I strongly advise against doing business with this dealership, as they do not honor their commitments.

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Disappointment with Refund Process I recently purchased a MERCEDES GLS MAYCBACH from Mercedes Pompano in Miami and paid a $5,000 deposit. Unfortunately, the car was sold to another buyer before I could complete the payment. It has now been three days, and the dealer has stopped responding to my...

Dealer Replied: Hello, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-4832 -- we hope to hear from you soon.

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This is one of the best MB dealerships in the area. Their Service Team is outstanding, courteous and very efficient. They have won over my business

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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I took my Mercedes CLE450 to Mercedes of Pompano for routine service. I was provided transportation home and back to the dealership. The work was done on time, my car was returned washed, and some electronic issues were fixed that I didn’t even mention to the service representative. Koby was...

Dealer Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Today 9/25/25 I purchased a 2020 Cadillac XT4 from Todd Master, Sale Consultant. Todd and the team of sales and finance representatives provided a positive and straight forward buying experience. Early in the sale process Todd Master provided me with all the information I requested so I could make...

Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Can?t get in touch with the sales person via email, phone or text. Sales person didn?t do what required to do by following up. After you buy a car can?t get in touch with them

Dealer Replied: Hi John, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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I purchased my 2015 Mercedes S550 from Pompano Beach Mercedes. I have been extremely satisfied with the service with my sales person Steve and my service manager Anja. The facility is well managed. Everyone is a pleasure to deal with.. I am extremely pleased with the entire staff

Dealer Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! We hope to see you soon!

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great customer service. great car to drive. I enjoyed the time I spent over there. everything was explained to me before the purchase. I would recommend anybody in the market for a Mercedes Benz to go over there.

Dealer Replied: Hi Edgard, it is great to read such wonderful comments about your recent experience with us!We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.

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I bought a car from one of their dealerships (Pompano Mercedes Benz) over a month ago. Late delivery, dirty inside from the transporter (oily hand prints all over the door and seat), charged for things that are not even legitimate and no legal paperwork to register the car. They are uncommunicative...

Dealer Replied: Hi Steven, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (954) 335-8971. We'd appreciate the chance to make your experience a positive one.

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I bought a car from one of their dealerships (Pompano Mercedes Benz) over a month ago. Late delivery, dirty inside from the transporter (oily hand prints all over the door and seat), charged for things that are not even legitimate and no legal paperwork to register the car. They are uncommunicative...

Dealer Replied: Hi Steven, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (954) 335-8971. We'd appreciate the chance to make your experience a positive one.

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My service consultant is amazing, she is a true asset for AutoNation. She goes to extra mile to make sure she will explain everything in detail and make sure that the charges are 100% correct.

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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Purchased a certified pre-owned car, easy quick process. Check engine light came on, I brought it back in and they replaced a part and I was back on my way. Very Happy

Dealer Replied: Hello Nancy, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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Experience was awesome and relaxing and it felt like a very special experience. Thank thanks thank thanks thank thanks thank thanks thanks thanks thank thanks thanks thank

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In February of 2024, I leased a brand new EQS580 SUV (MSRP approximately $130k) from this dealership. I use the vehicle consistently, but mildly, driving perhaps 600 or 700 miles per month on average. In May, I received a coolant warning, which struck me as peculiar seeing as I had been driving the...

Dealer Replied: Hi Brandon, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano Parts Center take our reviews very seriously. If you'd like, please contact our General Manager at (954) 335-8971. We'd appreciate the chance to make your experience a positive one.

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This is my 3rd purchase from this Dealership, every time I have been there for a purchase or services, they are Very professional customer service with an excellent knowledge.

Dealer Replied: Hi Paulo, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

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From my call to sales to me driving it home, all very easy, as promised, very happy. Received a good trade and the sales and finance teams the best.

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us, Peter! Feel free to stop by if you ever need any more help.

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I was expecting the typical back and forth negotiating the purchase and trade-in for a new CLE, but was pleasantly surprised that I was in and out in less than two hours.

Dealer Replied: Hi Robert, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Extremely fast service, order and replacement parts for my Mercedes Benz. Excellent and professional service advisor Bradley Markoff,

Dealer Replied: Victor, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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Scam. They don’t show deal sheet proposals anymore. Don’t negotiate anymore. When i went with BMW (same payment) they made the comment that BMW are definitely more affordable. As if i’m shopping for luxury cars because i need affordability.

Consumer Replied: I call in (this is just a general dealer number guys) and no one answers, extensions are going to the main menu etc. if you want to talk how about give me an extension or a direct number? What a joke

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The Worst Service Experience I’ve Ever Had – Avoid Mercedes-Benz of Pompano at All Costs Unfortunately, every interaction I’ve had with Mercedes-Benz of Pompano has been marked by incredibly poor customer service. I’ve given them multiple chances over the years, but my most recent experience has...

Dealer Replied: Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano take our reviews very seriously. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 644-4832 to discuss what we can do to help.

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The Worst Service Experience I’ve Ever Had – Avoid Mercedes-Benz of Pompano at All Costs Unfortunately, every interaction I’ve had with Mercedes-Benz of Pompano has been marked by incredibly poor customer service. I’ve given them multiple chances over the years, but my most recent experience has...

Dealer Replied: Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.

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My experience buying a car at Mercedes Benz of Pompano was so pleasurable that I’m already looking forward to my next visit. My sales associate,Reginald Faucher, was courteous, professional and very knowledgeable. I thoroughly enjoyed every person I dealt with. I highly recommend this dealership to...

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Once again Mercedes Benz of Pompano and Koby our service advisor did a great job. The car was in and out in a day. No hassles. My wife and I are happy customers.

Dealer Replied: Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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Took my car in for service. Had a complicated sunroof issue. Service advisor was very helpful dealing with the extended warranty company. They were not able to finish the repair due to unavailability of parts. This is the second issue with the sunroof system. First one was a delamination of the...

Dealer Replied: Hi, thank you for taking the time to leave us feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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This a great place to buy a car. Joe treated my wife and I with care and respect. No pressure sale and kept us in the loop throughout our purchase, would definitely buy here again.

Dealer Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pompano Parts Center. If you ever need any help, please give us a call!

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I had an awful experience at Mercedes of Pompano dealership and would advise others to stay away. I purchased a car under the promise that certain issues would be fixed, but they never were. My calls were ignored, and I had to physically visit the dealership multiple times just to get any...

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I had an awful experience at Mercedes of Pompano dealership and would advise others to stay away. I purchased a car under the promise that certain issues would be fixed, but they never were. My calls were ignored, and I had to physically visit the dealership multiple times just to get any...

Dealer Replied: Hello, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

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Wrecked our e450 before delivery. Horrible dealer experience from our sales person LC to the GM Joe Rey. We bought the car from the Cars.com ad and it was a 4,000 mile CPO car in pristine condition. Paid in full and at delivery had a huge dent in the back. The staff said eat it and live with...

Dealer Replied: Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.

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The financing portion of the deal was horrible. After negotiating the price I was hit with extra obligatory payments. The financial portion of deal was not what I was satisfied with.

Dealer Replied: Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-4832. We hope to hear from you.

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Horrible experience! We found a two year old e450 AllTerrain Dec 31st and offered to buy it outright remote. End of day one they cancelled saying another family wanted it instead. Forward a week later it’s available and we proceed. Paid in full by wire and car was shipped. It arrived with...

Dealer Replied: Hello Jon, we regret to hear that you had this experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 335-8971. We hope to hear from you.

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Service department was backed up, but got a loaner. Service Advisor was Koby. Very professional, efficient and kept me updated on my car’s progress.

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It was an awesome service experience

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Frank my service adviser is most professional and great to deal with.

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Mercedes Benz of Pompano service provided service above and beyond my expectations. Bradley was my advisor , and the amount of customer service he provided was amazing. 5 star rating !! Recommending to anyone I know !

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