Raul and Daniel were amazing to work with. They were patient and never pushed anything. Waiting for my car to arrive was nerve wracking but they were always a call away to provide information and help with anything. They offered such great service and deals that I ended up buying two cars from them....

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The team at Mercedes Benz of Pompano is absolutely amazing. Great service and always ready to help with any issues.

Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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Mercedes Benz of Pompano got me an excellent deal on my new Car! Shania was very good and courteous on her side, therefore I was able to negotiate my Vehicle! Thanks again

Dealer Replied: Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Terrific buying experience! My salesperson Bruno had a “we’ll get his done” attitude, and we did. He delivered me the vehicle I wanted at the price I wanted to pay. Very refreshing experience.

Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Please beware of this dealership they are not good for the black community please understand there business practice there take advantage of black consumers. I walk in there with a high credit score and trade in and nice down payments walk out there thinking i received a good deal to...

Dealer Replied: Hello Troy, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

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I have been buying cars for 60 years. Our salesperson, Amir, was by far the best car salesperson we have ever had the experience of dealing with. He was professional, patient, and knowledgeable. He answered all our questions and every phone call we made to him. He even called back promptly if we did...

Dealer Replied: Hi Barry, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (954) 644-4832 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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Told the contact person I was underwhelmed with the offer presented. Never received anything from you other than form letters from the beginning. Strongly got the feeling your internet person was just going through the motions and was not even reading my responses. To bad really as I?ve purchased...

Dealer Replied: Hi Alan, thank you for bringing this matter to our attention. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (954) 335-8971 to discuss what we can do to help.

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Like I said in the past, I do not recommend the steel to anybody if they were giving you a call for free. They're only gonna scam me at the end. Just keep going by. They are terrible.

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Ruined our experience buying our first luxury car., never again will I visit here again.

Dealer Replied: Hi Frank, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (954) 644-4832 so we can assist you further.

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In all my life, I must've bought about 35 40 cars if you're looking to get a car hassle free or try to trade something just keep going they joke us around for days all kinds of excuses. They are not the dealership you think they are stay away.

Dealer Replied: Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.

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Bought a pre-owned 2025 BMW X7 and drove 3.5 hours from Sarasota. The vehicle is excellent and the price was fair, and post-sale communication was prompt and professional. My rating is about disclosure. We were told twice during the sale that the tires were new. They aren’t — the DOT date codes...

Dealer Replied: Hello Mark, thank you for leaving this detailed feedback about your experience with our dealership. We would like the opportunity to address your concerns. Please reach out to us directly at (954) 644-4832 when you have a chance. Thank you, and we look forward to hearing from you.

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Matthew Pickton, Service Director refused to fix a defective coolant pipe even though my GLE 350 vehicle was still under warranty. Matthew offered a ridiculous amount of $2,273.37 to fix, that he said was a discounted rate and a good faith estimate from Mercedes. I ended up taking the vehicle to...

Dealer Replied: Hi Bill, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (954) 335-8971 at your earliest convenience to discuss how we can turn your experience into a positive one.

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I purchased the vehicle as a Mercedes-Benz Certified Pre-Owned vehicle from an authorized Mercedes-Benz dealership on July 29, 2023. The coolant pipe failed in June 2026, while the vehicle was still within the applicable Mercedes-Benz Certified Pre-Owned warranty period. The extended warranty listed...

Consumer Replied: Matthew Pickton, after reading a poor review, emailed back to offer an additional $500 to fix the car - which is covered by the warranty. Still refusing to fix a part that is covered, but upon a bad review is forced to reconsider by making a measly offer to entice me to fix the issue at my expense. Poor management.

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I purchased the vehicle as a Mercedes-Benz Certified Pre-Owned vehicle from an authorized Mercedes-Benz dealership on July 29, 2023. The coolant pipe failed in June 2026, while the vehicle was still within the applicable Mercedes-Benz Certified Pre-Owned warranty period. The extended warranty listed...

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I purchased a used car from Mercedes-Benz of Pompano Beach through AutoNation. Due to a pricing miscalculation by the dealership, I brought a cashier's check for an amount that exceeded the actual purchase price. At the time of purchase, I was assured that I would receive a refund for the difference...

Dealer Replied: Hello, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 644-4832 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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I purchased a used car from Mercedes-Benz of Pompano Beach through AutoNation. Due to a pricing miscalculation by the dealership, I brought a cashier's check for an amount that exceeded the actual purchase price. At the time of purchase, I was assured that I would receive a refund for the difference...

Dealer Replied: Mateus, we strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 644-4832 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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Best buying experience I have ever had. Love that Bob had a great feel for the right fit for me. Ended up choosing the right SUV that had more fun than I was expecting. 2026 AMG GLC 43 👍🥳👍🔥🐉

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us, Barry! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Excellent work and I love it too much to find my new favorite card the salesman is working very hard and good job thank you

Dealer Replied: Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Very professional service. I was very satisfied with the transaction. The car was cleaned and ready to go. I would highly recommend this place

Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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We wanted to take a moment to express how extraordinary our experience was dealing with Mercedes-Benz of Pompano, and especially with Robert Abrahams. From the very beginning, Robert went out of his way to help us find exactly the automobile we wanted — fully loaded and tailored to the very specific...

Dealer Replied: Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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Great experience with the purchase process, in and out. Fernando the car Salesman was very professional. Everything we spoke about was exactly what I expected.

Dealer Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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I inquired about a vehicle the agent was quick to make contact however never sent a video walk around after multiple requests. The agent only made initial contact then stopped contact after asking for a walk around. Turned out the vehicle was sold.

Dealer Replied: Hello, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 644-4832 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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ANJA is the tru professional in Service! I only go to her for all my service appointments

Dealer Replied: Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Went to the dealership a week after I purchased my car to pick up some paperwork. It was my salesman day off(no problem). I asked the manager that helped me if I could ask him some general question about the car. He said NO. I had to come back and speak with my sales representative. I would say...

Dealer Replied: Hello, we regret your experience with us here, but are glad you brought this to our attention. We would like the opportunity to address your concerns. Please reach out to us directly at (954) 644-4832 when you have a chance. Thank you, and we look forward to hearing from you.

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I have had an excellent experience with everyone at this dealership- Very professional Staff and very customer service oriented- love my car and would recommend this dealership to anyone in new of a new or used vehicle

Dealer Replied: Hi Cheryl, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

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I found the Audi I had been searching for and secured the best price at this dealership. Keith and Winston handled the deal remotely, answering all my questions and making me feel at ease enough to travel from Virginia to take delivery. Paola in finance tried to upsell me an extended warranty that I...

Dealer Replied: Hello, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.

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Contacted Dealer about vehicle with pre approval in hand spoke to David Rubano who Totally Ghosted the deal! I’ve purchased Numerous Luxury vehicles, however I have never been treated so dismissive! Dealership didn’t respond to many messages and inquiries made.I felt discriminated against...

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Worst dealership follow up I have ever experienced. Not timely and still no results in over 2 weeks since I purchased the car. You do not expect excuses when purchasing automobiles of the category!

Consumer Replied: Still have heard nothing from the dealership, 19 April 2026.

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Got my eqs from them and they were above and beyond on helpful with the sale and setup for my new vehicle thanks so much Mercedes benz of Pompano Beach

Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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SCAM ARTISTS! DO NOT BUY FROM POMPANO MERCEDES! They will lie to your face about taking off “additional dealer fees” only to include them in the fine print!! TAKE YOUR ATTORNEYS OR HAVE THEM REVIEW CONTRACT BEFORE BUYING FROM THESE SCAMMERS

Dealer Replied: Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

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the Finance department ripped me off of a bunch of bunches of insurance coverages that I refused to take. my Finance rep is Allman, Reiss; I sent 6 emails and 3 follow ups phone calls HE NEVER GOT BACK TO ME I WANT TO REMOVE ALL THESE NON-NEEDED COVERAGES

Dealer Replied: Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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I had the pleasure of working with a great salesman, Todd Master, at Pompano Beach Mercedes. Before the purchase of my 2019 AMG GT 63 Todd provided me all the information about the car, even more than I requested. When l arrived at the dealership he gladly complied with my requests to examine the...

Dealer Replied: Hello Norm, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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AVOID THIS DEALERSHIP!!! Unethical and illicit business practices. Slimy management. Repeated lies from finance team and from the sales team. I've been trying to resolve this issue for over a month now. I recently purchased a vehicle from them at a 5.39% interest rate. Papers signed and vehicle in...

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AVOID THIS DEALERSHIP!!! Unethical and illicit business practices. Slimy management. Repeated lies from finance team (including finance director Reese) and from the sales team. I've been trying to resolve this issue for over a month now. Finance Director admitted he made a mistake on the paperwork...

Dealer Replied: Hi Pete, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 644-4832 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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AVOID THIS DEALERSHIP!!! Unethical and illicit business practices. Slimy management. Repeated lies from finance team (including finance director Reese) and from the sales team. I've been trying to resolve this issue for over a month now. Finance Director Reese admitted he made a mistake on the...

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awesome experience, very professional, being in the car business for so many years, i knew what to expect from a reputable dealership, they didn't just meet my expectations, they exceeded it.

Dealer Replied: Hi Donald, thank you so much for your positive comments about Mercedes-Benz of Pompano! Please let us know if there is anything else we can do for you; we are more than happy to help!

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After purchased an Sl500 a week later the battery was weak, the dealer replaced both batteries no charges. That show how good and doing all right to satisfy a customer. Great sales process and better after sales service.

Dealer Replied: Hi Jorge, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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Un excelente servicio gracias se los recomiendo estoy muy contento se los recomiendo a todos

Dealer Replied: Hola, nuestro personal se dedica a brindar a todos nuestros huéspedes un servicio al cliente excepcional y un trabajo de calidad en el que pueden confiar. Si alguna vez necesitan ayuda, llámenos. ¡Que tengan un buen viaje!

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The sales team delivered top notch support, and great communication. Arthur W served as a trusted advisor and ensured I made the choice that was best for my family. No pressure here - brass tacks and high quality.

Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano Parts Center. Please don't hesitate to reach out if there's anything additional we can do for you.

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Recently worked with the best team, Joe Mellilo and Juan. #thebestornothing Joe is an excellent sales person and Juan the one to go to in finance

Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano Parts Center. Please don't hesitate to reach out if there's anything additional we can do for you.

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Having been to many dealerships over the years, I have to say Mercedes-Benz of Pompano was one of the better experiences I’ve had. Joe Melillo was incredibly easy to deal with from start to finish and truly went above and beyond — a real class act. I purchased an S-Class, and even the trade-in...

Dealer Replied: Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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Terrible issues, odometer and CARFAX do not match. Warranty short 644 miles. No dealership assistance to resolve the issue, Car delivered with 3 damaged wheels, 61psi in each wheel, dangerous pressure level. Still no registration delivered to me, 3 weeks after purchase date. Ignored on all counts by...

Consumer Replied: I already supplied all the pertinent information to MB of Pompano and customerservice@AutoNation twice. I still haven't received a word from MB of Pompano or AutoNation.

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Car is riddled with issues, suspect odometer, 3 damaged wheels, tires inflated to 61 psi on delivery, still a non-existent electronic or physical registration provided to me, after car purchase 3 weeks ago. I've contacted the dealership and AutoNation Customer service over the issues and am ignored....

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The process of purchasing my car was handled with excellent service and made the experience a pleasure. My Sales agent Joe Melillo was great to work with and was there to help every step of the process. I would highly recommend him.

Dealer Replied: Hello Bill, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pompano. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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My out-of-state purchase from Mercedes-Benz of Pompano Beach involved major preventable issues, delays, and poor communication. The vehicle sat on the lot for 75+ days with a battery that died twice, staff used a Joey tool to force entry and scratched the tint, the car was not detailed, there were...

Dealer Replied: Thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

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Great dealership we have bout 3 cars from Mercedes of Pampano. Good crew and good service. I am grateful for our partnership wonderful team and excellent service

Dealer Replied: Hi, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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Best dealership I’ve ever worked with. The salesman Bob Abrams is the best. I highly recommend them to any perspective new or used car buyer

Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.

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This location is the first one to return my car after a service with no wash.

Dealer Replied: Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.

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The staff was very knowledgeable and very helpful through the process. I will definitely pursue another vehicle from them and recommend them too! The process was made super easy by the staff 10/10 good job

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano Parts Center. Feel free to stop by if you ever need any more help.

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No pressure. Given the option of many cars to choose from. We were given many details about each automobile. We narrowed down the choices and colors to choose from

Dealer Replied: Hi Danny, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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The dealership is large, clean, and very well stocked. Your personnel were friendly and knowledgeableWe had some difficulty getting the Dolby Atmos (very important to me)working My sales man Arthur Wainblat was extremely helpful and got it working. He even drove me home while they were working on...

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Feel free to stop by if you ever need any more help.

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The most professional dealership I have ever dealt with the sales girl and finance girl were amazing

Dealer Replied: Hi Brian, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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Excellent service, prompt and courteous. The service Specialist, Anaj is a true professional. Very eficien and. customer oriented. Keeps he customer informed and up to date on the process untill the car is delie=vered.

Dealer Replied: Hello William, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Great experience and I bought a nice car from them. Manager was so professional and Steve knows all about cars.

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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I recently purchased a car , and I couldn’t be happier with my decision. The car offersmany features: comfort, fuel efficiency, technology, performance. Performance: The engine runs smoothly, and acceleration feels responsive. Comfort: The interior is spacious and well-designed, making long drives...

Dealer Replied: Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Pompano. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I purchased a certified used vehicle from them, and they have handled every issue promptly and effectively so far. I would certainly recommend them.

Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Warning: do not do business with Mercedes Pompano, as it is a scam. After 15 days of waiting, I still haven’t received my refund. When I followed up, the dealer from Mercedes Pompano told me he had already processed the refund, but two days later, I still haven’t received it. When I called him...

Dealer Replied: Hi, thank you for bringing this matter to our attention. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Mercedes-Benz of Pompano (954) 644-4832

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After 4 weeks of waiting for my vehicle, multiple promises, and zero real communication, I was offered no compensation or goodwill gesture. This is not the level of service expected from a luxury dealership

Dealer Replied: Hi Isabela, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. If you'd like, please contact our General Manager at (954) 644-4832. We'd appreciate the chance to make your experience a positive one.

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Massive dealership with a lot to choose from. Friendly and helpful staff. Easy purchasing process from start to finish. Definitely recommend this dealership for a Mercedes

Dealer Replied: Hi Suzanne, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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