Google Review
- July 03, 2022
This is the second time we purchased at Mercedes Benz of Pompano. Elio Rodríguez found us the perfect car! My wife and I were debating between cars and he was able to find us the perfect car to make both of us happy. Elio was professional, patient, and make sure we had a great experience. We were...
Cars.com Review
- July 03, 2022
I was extremely satisfied with the sales manager Billy , he was very professional and courteous . I also recommend Steve R. and David M . as your sales associates.
Cars.com Review
- July 02, 2022
very happy and friendly and quick i will go back again
Google Review
- July 02, 2022
Love it so kind and happy environment
Google Review
- July 01, 2022
Response from the owner Replied: Hello, thank you for your awesome review! We love seeing so many stars!
Google Review
- July 01, 2022
Response from the owner Replied: Thank you for such a great rating! Here at Mercedes-Benz of Pompano, we strive for excellence. Thank you for your business!
Google Review
- June 30, 2022
Mercedes-Benz of Pompano Beach is the best. The salesman and everyone else in the office treat me like I am the only customer.
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Google Review
- June 30, 2022
Seller was quite helpful (Justin) manager was very honest asking me to try the G class before making my mind. Unfortunately when I got home I noticed that the driver side head lamp is broken. I think they should have pointed me that.
Response from the owner Replied: Hello Eduardo, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!
Cars.com Review
- June 30, 2022
Attention was good. Car has return clean and good conditions for operation.
Dealer Replied: Hello Jaime, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- June 30, 2022
Kept the car for 2 weeks for servicing then gave it back dirty, inside and out. Which is not how it was left with them. I asked if it could be cleaned and was told no dispute them having a car was on site.
Response from the owner Replied: Hi Issac, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please call our General Manager at (954) 644-4832 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Cars.com Review
- June 30, 2022
Service was good, Car has returned clean, time attention good.
Dealer Replied: Hello Jaime, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- June 29, 2022
Frank was quick to respond and stayed on top of things. I was able to get my car the same day.
Response from the owner Replied: Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Cars.com Review
- June 29, 2022
Hayden was awesome . Very professional . Everyone who I spoke to was very helpful and knowledgeable
Dealer Replied: Hello Sonny, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- June 27, 2022
Response from the owner Replied: Hi, we love receiving a high rating, and appreciate your positive review of Mercedes-Benz of Pompano! We hope you'll consider us again in the future with your automotive needs!
Google Review
- June 27, 2022
Response from the owner Replied: Hi, it is so great to receive such a high star-rating! Thank you, and be safe on the road!
Google Review
- June 26, 2022
Response from the owner Replied: Thank you! We hope to be of service to you again!
Google Review
- June 25, 2022
Response from the owner Replied: Hi Mitchell, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Google Review
- June 25, 2022
Response from the owner Replied: Hi Don, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- June 24, 2022
If I could give Mercedes Benz of Pompano 0 stars, I would. I bought a 2009 SL63 AMG from them in January and the customer service was great until the cars was paid for.From that point onwards, I got to experience the worst customer service you can imagine. I expected so much more from an Autonation...
Response from the owner Replied: Hi Silverio, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- June 24, 2022
Response from the owner Replied: Hello, thank you for your positive review! If there’s anything we can do to change your 4 star experience into a 5 star one, please let us know! Take care and safe travels.
Cars.com Review
- June 24, 2022
Excellent customer service for my car service. I was in and out of the dealership quickly with the rental loaner in less than 15 minutes. Can?t ask for more efficient and well attended service.
Dealer Replied: Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Cars.com Review
- June 23, 2022
Armando is my service advisor and he is very helpful always solves my problems as fast as possible. Great customer service and a genuine person. I have no complaints
Dealer Replied: Hi Jesus, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano Parts Center! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Google Review
- June 23, 2022
I brought my car in for service and was helped by Ilija. It was a prepaid service and I have to tell you I could not have had a better experience. When I arrived he took me in, wrote it up in 5 minutes and got me a Lyft to my office. Texted me later in the day to tell me my car is ready and called...
Response from the owner Replied: Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Cars.com Review
- June 22, 2022
Extremely responsive sales team , found us the right care and provided excellent service
Dealer Replied: Hello Tamar, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- June 21, 2022
Response from the owner Replied: Hello Marina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Google Review
- June 21, 2022
Response from the owner Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- June 21, 2022
Response from the owner Replied: Hi Maria, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Cars.com Review
- June 21, 2022
Brought my vehicle in due to flood damage and was hoping to get it repaired via insurance claim. Frank in service got me into a loaner while I awaited the final word from Insurance. The bad news is my vehicle sustained too much damage tobe repaired and was deemed a total loss. The good news is Frank...
Dealer Replied: Hello Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano Parts Center! Feel free to reach out to us if you need anything. Have a wonderful day.
Google Review
- June 20, 2022
Response from the owner Replied: Hi, thank you so much for the lovely rating! Hope your day is fantastic!
Google Review
- June 20, 2022
Response from the owner Replied: Thank you for your wonderful rating. Thanks so much again!
Cars.com Review
- June 18, 2022
I had a proposal written out in text form containing info on a deal I would like to make. I needed to get out of my lease with a Jeep Wrangler, wanting to go back to a Mercedes Benz C-Class. The lending bank on my lease was a bit difficult in their demands for a dealer to purchase the lease. I...
Dealer Replied: Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
Google Review
- June 16, 2022
Let me just start by saying this, shopping for a car can be so stressful and aggravating for some, like me ! Before I made my way to Mercedes-Benz of Pompano I visited several other dealerships but I was referred to this location to speak with Ruth and she was AMAZING! The entire staff at...
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Cars.com Review
- June 15, 2022
I am a mercedes “newbie”. So I wasn’t sure what to expect bringing in my 20 year old e320. Gotta tell ya that the whole experience was awesome; from Koby my advisor to all the valets. Clean, professional work, start to finish. I got that ‘I will take it back if need to’ feeling. Kudos and thanks to...
Dealer Replied: Hello Jon, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- June 15, 2022
Google Review
- June 14, 2022
Courteous staff. Excellent service.
Response from the owner Replied: We appreciate your review! Feel free to stop by if you ever need any more help.
Google Review
- June 14, 2022
Response from the owner Replied: Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Google Review
- June 14, 2022
Response from the owner Replied: Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- June 13, 2022
Response from the owner Replied: Tammy, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Pompano. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Google Review
- June 12, 2022
Let me tell you. Umut over at Pompano Mercedes’ is the man to see. This man is no BS and looks after any client that works with him. I know this personally after being treated poorly at another dealership. Scott in the finance department was extremely helpful closing out the transaction and making...
Response from the owner Replied: Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Google Review
- June 11, 2022
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- June 11, 2022
Response from the owner Replied: We take all reviews seriously, and would like to learn more about what we could have done to make this a better customer experience for you. If you are willing, you can reach out directly at (954) 644-4832. We sincerely hope to hear from you soon.
Google Review
- June 09, 2022
Response from the owner Replied: Thanks for your positive review! The whole team here at Mercedes-Benz of Pompano strives to provide a positive customer experience. Wishing you a great day!
Google Review
- June 09, 2022
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Google Review
- June 08, 2022
My experience with salesperson Xavier Cordero @ Mercedes-Benz of Pompano was a Pleasant one.
Response from the owner Replied: Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- June 08, 2022
Armando Ramos was my service advisor and he was amazing. He was very professional and helpful in many ways. The facility is clean and the staff is friendly and very helpful as well.
Dealer Replied: Hi Trisha, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- June 07, 2022
Exceptional service! Conrad really took care of my needs.
Response from the owner Replied: Hi Christian, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Google Review
- June 06, 2022
It was easy to make an appointment for service. Upon arrival I was greeted warmly and shown to waiting room where my service advisor came to get me. My service advior and I discussed the service I wanted to have performed as we walked around the car checking it out and discusssing its performance. ...
Response from the owner Replied: Hi Carol, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- June 06, 2022
The best customer experience that i everd had ,i drove all the way from miami and special thanks to Anthony the sales specialist attention to detail, great communication skills, and ready smile made the experience even better than I expected ,i will definely recommend..thank u vey much.
Response from the owner Replied: Hi Milly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- June 05, 2022
Everything about my experience at Mercedes was excellent.
Response from the owner Replied: Hi Howard, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Google Review
- June 05, 2022
(Translated by Google) Excellent customer service by staff(Original)Excelente atención al cliente por parte del personal
Response from the owner Replied: ¡Agradecemos que te hayas tomado el tiempo de dejarnos una respuesta, Gabriela! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!
Google Review
- June 04, 2022
John was great to work with and I'm loving the new ride!
Response from the owner Replied: Hello Robby, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- June 04, 2022
Deal with Armando, very professional and a pleasure to deal with
Dealer Replied: Hi Maria, we appreciate your response. If you ever need help, just give us a call. Happy motoring!
Google Review
- June 04, 2022
I switched from Honda to Mercedes strictly because of the customer I received when taking my moms car in for routine service. I’ve never had a problem before now…So according to the service department director Mercedes has changed their policy….So I made an appointment to have have all 4 tires on my...
Response from the owner Replied: Hi, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 644-4832 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!
Google Review
- June 04, 2022
Thank you Keith Donahue for great service.
Response from the owner Replied: Thanks for the feedback. If there is anything else we can do for you, please give us a call.
Cars.com Review
- June 03, 2022
My experience with the suv that I purchased has been the worst, I’m very sad to say that I regret buying a car that came with a factory defect, how is this possible? Mercedes Benz has been a reputable brand. What’s wrong with them now?
Dealer Replied: Hi Terri, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-4832. We hope to hear from you.
Google Review
- June 03, 2022
Response from the owner Replied: Thank you for reaching out to us with such a great rating of Mercedes-Benz of Pompano! We strive to provide an excellent customer experience, and your opinion plays an integral part in making this happen! All the best!
Google Review
- June 03, 2022
Very professional service! On point with communication and updates during the buying process. Looking forward to a fair, honest and transparent relationship.Go get that Bemz:)
Response from the owner Replied: Hi Janet, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
Google Review
- June 03, 2022
Response from the owner Replied: At Mercedes-Benz of Pompano, we sincerely value your review. Thanks for such a positive rating!
Cars.com Review
- June 03, 2022
La atenci�n del ejecutivo de ventas, el se�or Fernando Londono fue excelente Muy profesional y solucion� todas mis peticiones
Google Review
- June 02, 2022
Great service with Elio Rodriguez ! Super helpful with the car buying process. Very satisfied with the the service!
Response from the owner Replied: Hi Lyan, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Google Review
- June 02, 2022
Response from the owner Replied: Hi, thanks for the all of the stars! Please don't hesitate to reach out to us if you need any further assistance.
Google Review
- June 02, 2022
Stand by their word, very professional
Response from the owner Replied: Hello Todd, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- June 02, 2022
Response from the owner Replied: Hi, it's great to see such a high rating! Thank you for reviewing us!
Google Review
- June 01, 2022
Response from the owner Replied: Hello, we regret to see this low rating, but appreciate you taking the time to rate us. If you are willing, please reach out to us at (954) 644-4832 for further assistance. We sincerely hope to hear from you soon.
Google Review
- May 30, 2022
Response from the owner Replied: It is wonderful to receive such a positive review! All the best!
Cars.com Review
- May 30, 2022
Dealing with my salesman Conrad Lewis was effortless and smooth. The management team including Mike Lucia and Russ Kerr was also seamless. From the first point of contact to the end was and enjoyable experience. I highly recommend customers looking for a Mercedes Benz to consider and head out to...
Dealer Replied: Hi Allen, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.
Google Review
- May 30, 2022
Response from the owner Replied: Hi, it's great to see such a high rating! Thank you for reviewing us!
Google Review
- May 30, 2022
Response from the owner Replied: Hello, thank you for rating us; we appreciate you taking the time to do this! Please do not hesitate to reach out if there's more we can do for you!
Google Review
- May 29, 2022
Excellent attention, kind people
Response from the owner Replied: Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- May 28, 2022
Service area is good. However sales and process horrible.
Response from the owner Replied: Hi there, I would like to get some more details about your experience with us. Please reach out to us at (954) 644-4832 at your earliest convenience and we will do our best to resolve this with you.
Cars.com Review
- May 28, 2022
was great and Frank served me very well, I had a good experience
Dealer Replied: Hi Amauri, we are happy you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- May 27, 2022
Excellent service!
Response from the owner Replied: Hello Linda, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!
Cars.com Review
- May 27, 2022
It is always a pleasure bringing my car here! Facility is beautiful Service is top quality People are helpful, courteous and friendly.
Dealer Replied: Hi Suzanne, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
Cars.com Review
- May 26, 2022
I was in the process for shopping for a replacement for my 2020 GLE. I was T-boned by a reckless driver and I was able to walk away. My car was a total loss. I had bought my car from this dealership the year before. Everyone was as wonderful as they were the prior visit. They understood my situation...
Dealer Replied: Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Thanks for the recommendation, and have an amazing day!
Google Review
- May 26, 2022
I recently purchased a 2022 vehicle at Mercedes of Pompano and the service from start to finish was amazing. My sales rep David and the financing manager Steve were super friendly, helpful and made sure the whole process was smooth and stress free. I highly recommend Mercedes of Pompano for your...
Response from the owner Replied: Hi Julissa, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- May 26, 2022
Keith was best salesperson I’ve ever had. What an asset to you’re company.
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- May 26, 2022
Bryan Lastres of Mercedes of Pompano is my Service Manager and he is AWESOME!He's Always there to help me out and solve every issue quickly.If you ever need your Mercedes serviced ask for Bryan Lastres.
Response from the owner Replied: Hello, please know your feedback was received and matters to us, but due to some technical issues, we were unable to respond until now. Thank you for your kind review; we are happy to pass along your comments to Bryan here at Mercedes-Benz of Pompano!
Google Review
- May 26, 2022
Response from the owner Replied: Hello, thanks for leaving us a great review! And thanks for choosing Mercedes-Benz of Pompano! Best regards!
Google Review
- May 26, 2022
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Google Review
- May 26, 2022
GREAT SERVICE
Response from the owner Replied: Hi John, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- May 24, 2022
Great sales team, especially Justin. Great facility. Hospitable, communication was always there. No pushing us or rushing us to buy the vehicle we wanted.
Response from the owner Replied: Hi Bobby, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- May 23, 2022
Response from the owner Replied: Hi, we are honored to have earned so many stars! Have a wonderful week!
Google Review
- May 23, 2022
Response from the owner Replied: Hi, we are honored to have earned so many stars! Have a wonderful week!
Cars.com Review
- May 23, 2022
A supervisor phoned me shortly after my car inspection and repair job was done. I repeat here : The men were extra courteous taking in and sighing out the next day right on time!
Dealer Replied: Hello Georgia, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- May 23, 2022
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Cars.com Review
- May 23, 2022
Sean, the used car manager and Steve Rahal at Mercedes Benz of Pompano Beach are the BEST. After going to the horrible MB of Fort Lauderdale (Rip-Off dealer) and the less than stellar MB of Pembroke PInes, we found our home at MB of Pompano Beach. We didn't even buy a MB this time. We bought a...
Dealer Replied: Hello Amy, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano Parts Center! We do hope we can be of assistance in the future. Take care!
Cars.com Review
- May 22, 2022
Great place to buy and also for service Honest and knowledgeable
Dealer Replied: Hi Ira, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Cars.com Review
- May 22, 2022
Overall , everything was good, good guys, polite, fast service, very clean, and the manager at their service is an exception guy, very polite and gentle, he take care of me in few minutes fill the papers and try to find th problem soon PF me Mercedes? g 63
Dealer Replied: Hi Pierre, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Cars.com Review
- May 21, 2022
Great staff thank you for my first maintenance to them And thanks for helping me to set my Mercedes me , so much fun now ?
Dealer Replied: Hi Romaric, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! Drive safe, and we'll see you on the road.
Cars.com Review
- May 21, 2022
Thanks Pompano Dealer for the exellent customer service provided to my schedule in the regular maintenance for the firts year or 10k miles with mi MB E350.
Dealer Replied: Hi Rolando, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Cars.com Review
- May 21, 2022
A pleasant visit to the service area at Mercedes Benz Pompano Beach. On time, we?ll performed, good customer service.
Dealer Replied: Hi Carlos, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- May 20, 2022
This is my 3rd CPO Mercedes and the 2nd that I've purchased from MB of Pompano. We went in looking for a GLC but it was a bit too big for me. Conrad showed us the GLB and it was just right for me as it was more similar to my old GLK (that I absolutely loved!). The car had all the options I...
Response from the owner Replied: Hi Dani, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- May 19, 2022
Purchased a wonderful car a week ago. It's very comfortable and stylish looking, look forward to having this car for years to come. Customer service was awesome, the credit application took only 2 hours and went so smooth. Highly recommend this dealer.
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review! Take care!
Google Review
- May 19, 2022
Very knowledgeable and professional staff
Response from the owner Replied: Hello Steven, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!
Google Review
- May 18, 2022
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us at Mercedes-Benz of Pompano. Kind regards!
Google Review
- May 18, 2022
Response from the owner Replied: Thanks for your positive review! The whole team here at Mercedes-Benz of Pompano strives to provide a positive customer experience. Wishing you a great day!
Google Review
- May 16, 2022
Response from the owner Replied: Thank you! We are proud to serve you!
Google Review
- May 16, 2022
Polite organized clean timely
Response from the owner Replied: Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Google Review
- May 15, 2022
Response from the owner Replied: It is wonderful to receive such a positive review! All the best!
Google Review
- May 15, 2022
Response from the owner Replied: Big thanks for the fabulous review! Don't hesitate to reach out and let us know if there's anything we can do for you! Best regards.
Google Review
- May 13, 2022
Response from the owner Replied: Hello, thank you for taking the time to leave us this great rating!
Cars.com Review
- May 13, 2022
Best car experience Ever !!!!! Isaac the sales guy were amazing!!!!! From start to finish everything was perfect Thank you
Dealer Replied: Hi Joisse, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- May 12, 2022
Ruth was great and help me get the exact car I wanted in a timely manor
Response from the owner Replied: Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- May 11, 2022
Armando at the service center is excellent. He was professional, personable, and got me in and out without delay. Another great experience at Mercedes Benz of Pompano.
Response from the owner Replied: Hi Christopher, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- May 10, 2022
Weve been customers for over 10 years with this once wonderful dealership Apparently everybody and everything has changed thereWe have purchased four vehicles in the past and were about to purchase another one and unfortunately for some reason, after 2 1/2 days and 16 messages, voicemails and texts...
Response from the owner Replied: Hi Sheryl, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano take our reviews very seriously. We take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.
Google Review
- May 09, 2022
Response from the owner Replied: Big thanks for the fabulous review! Don't hesitate to reach out and let us know if there's anything we can do for you! Best regards.
Google Review
- May 09, 2022
Response from the owner Replied: Hello, many thanks for rating Mercedes-Benz of Pompano so highly! On behalf of the team, I cannot thank you enough! Kindest regards.
Cars.com Review
- May 08, 2022
Armando is the best service advisor at Mercedes-Benz of Pompano ??????????????????
Dealer Replied: Hi Jose, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano Parts Center. Don't hesitate to call us if you ever need anything. Be safe on the road.
Cars.com Review
- May 07, 2022
Mr Elio was very helpful and attentive. He made the buying process easy and pleasant. I would recommend him to anyone buying a car.
Dealer Replied: Hi Juan, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Cars.com Review
- May 07, 2022
Extremely attentive and customer oriented. Great service system
Dealer Replied: Hi Douglas, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.
Google Review
- May 05, 2022
Mr Elio was very helpful and attentive. He made the buying process easy and pleasant. I would recommend him to anyone buying a car.
Response from the owner Replied: Thanks for the fabulous review! Kindest regards.
Google Review
- May 05, 2022
Response from the owner Replied: Thank you so much for the high star-rating! We are always here for your automotive needs!
Google Review
- May 05, 2022
Response from the owner Replied: Hello, thank you for rating us so high! All the best!
Cars.com Review
- May 04, 2022
100% recommend this dealership - Armando has been my service advisor for several years. Always delivers what he promises and in a very timely manner- straight forward, honest and personable - hard to find today.
Dealer Replied: Hello Scott, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Cars.com Review
- May 03, 2022
Armando at Mercedes Pompano is the best service associate ever!
Google Review
- May 03, 2022
Response from the owner Replied: Hi! Thank you for all of the stars! We are so pleased. Once again, a huge thanks from the whole team here at Mercedes-Benz of Pompano!
Google Review
- April 30, 2022
Response from the owner Replied: Hi, thank so much for rating us! Our team takes pride in providing an excellent customer experience!
Google Review
- April 29, 2022
Response from the owner Replied: Hello, thank you for the high rating! Big thumbs up!
Google Review
- April 29, 2022
Very good service at Mercedes Benz of Pompano beach. Thank you Mr Victor Neira and Mr Scott to be kind and understanding.
Response from the owner Replied: Hi Marianela, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!
Cars.com Review
- April 28, 2022
I purchased the new EQS450+ in January 2022 and only driving for a week it started to give me some trouble. First, interior ambient lights, then major issues like battery and drive unit...Since then it has gone to the MB service 8+ times and still has some issues (coolant level, bolts, etc) I...
Dealer Replied: Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Cars.com Review
- April 28, 2022
Recently moved to Florida brought my c63s in for a recall took care of it fast very professional and clean facility. My advisor Hayden was very professional and knowledgeable so I will definitely be back for my services on my vehicle.
Dealer Replied: Hi Edward, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- April 27, 2022
My husband and I wanted a used SUV , we check on MB site , made the call and David Rubano called us back with in 10 mins. A short time later arrived, the vehicle was waiting for us right in front , From the moment we walked through MB of Pompano the purchasing experience was an absolute pleasure ,...
Response from the owner Replied: Hi Regina, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Cars.com Review
- April 27, 2022
Always a great experience with Armando the service advisor
Dealer Replied: Hi Jesus, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- April 27, 2022
The team did a great job and my car is running better than ever!
Response from the owner Replied: Hi Shannon, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Cars.com Review
- April 26, 2022
Great experience Bradley knows what he is doing and job was done in a timely fashion
Dealer Replied: Hello Neil, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- April 25, 2022
Response from the owner Replied: Thanks for your review! We strive to provide a great customer experience, and definitely appreciate your rating. Please don't hesitate to reach out if you need anything. Best regards!
Google Review
- April 25, 2022
I love the size and space in this dealership. The staff are well trained and Anja in service is very attentive to your every request. She is great to work with. Thanks
Response from the owner Replied: Hi Vivek, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- April 24, 2022
Armando in service is on top of things while your car is there. Very honest and gets the job done
Dealer Replied: Hi, thanks so much for your feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Cars.com Review
- April 23, 2022
My service advisor is EXCELLENT, Armando. I have been dealing with him for about 10 yrs. He knows Mercedes? product and if he doesn?t he gets the answer. He actually READS MY CAR RECORDS, had other advisors, didn?t have a clue about previous repairs or updates. Customer comfort this dealership...
Dealer Replied: Hi Marilynn, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Cars.com Review
- April 22, 2022
bradley markoff was my service advisor. he did an excellent job in handling both my vehicles
Dealer Replied: Hello Jerome thank you for your kind review; we are happy to pass along your comments to Bradley here at Mercedes-Benz of Pompano Parts Center! Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- April 21, 2022
Response from the owner Replied: We love receiving a positive review; please feel free to stop by again if you need help.
Google Review
- April 21, 2022
Was my first visit @ Mercedes Pompano and was awesome. The advisor Marcos is so diligent. He let me know everything about the car and how the process is. 5 starts for so far !!! Excellent experience 👏🏻 👌
Response from the owner Replied: Hi Lissette, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- April 20, 2022
I purchased my first Mercedes at the Pompano Beach location and I was super impressed. Everyone was super kind and patient, I felt very taken care of and supported throughout the buying process. The people in the parts department were super communicative and helpful during a wire repair process. I...
Dealer Replied: Hello Sabrina, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- April 20, 2022
Consistently solid and reliable support experience with MB Pompano. We were in a bind last week and they jumped right on the issue, and helped fix our car. Good communications from their service team throughout. You pay for it but the service is certainly top-shelf.
Response from the owner Replied: Hi Rob, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- April 20, 2022
I received excellent service and attention to details from Frank the service advisor , I was continuously updated on the status of my vehicle Pompano far exceeded any other Mercedes service that I have received, they were the only ones to diagnose the problem that I brought the car in for.
Response from the owner Replied: Hi Thomas, we're so glad that we were able to go above and beyond your expectations! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- April 19, 2022
The whole team was awesome. David made the car I wanted happen and lead me through the process.
Response from the owner Replied: Hi Tim, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- April 18, 2022
Excellent service and attention.
Response from the owner Replied: Hi. We are pleased to hear you had such a positive experience with us, Jose! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- April 17, 2022
Went in to get car service told them blind spot sensor is not working advisor forgot to tell technician. Had to send the car back advisor states it was fixed. Told the advisor about the back window not going down. Advisor stated i would need to make a future appointment bc parts needs to be ordered....
Dealer Replied: Hi Indra, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano Parts Center take our reviews very seriously. If you'd like, please contact our General Manager at (954) 644-4832. We'd appreciate the chance to make your experience a positive one.
Cars.com Review
- April 17, 2022
I purchased the car from them, I take it for maintenance and I also use them to repair my car from a recent accident. They provide good roadside assistance. I feel secure if anything goes wrong.
Dealer Replied: Hi, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!
Cars.com Review
- April 17, 2022
The best experience Keith is awesome ! Everyone is very knowledgeable and made the process so easy.
Dealer Replied: Hi Charnell, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.
Google Review
- April 15, 2022
I had such an amazing experience at Mercedes Benz Coconut Creek Joshua Garmon was our sales representative and he was awesome, very professional and extremely knowledgeable and helpful I would definitely recommend him. Thank you Josh you’re the best!!!
Response from the owner Replied: Hi Patrick, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pompano. If you need more help, our team is available to talk -- safe travels!
Google Review
- April 15, 2022
Response from the owner Replied: We appreciate you taking the time to rate us. We are disappointed to see the low rating, however, and would like an opportunity to speak with you directly to understand what exactly led to this low rating. Please contact us at (954) 644-4832. We look forward to hearing from you.
Cars.com Review
- April 15, 2022
car wash always an issue. Not comply with lease agreement
Google Review
- April 14, 2022
Response from the owner Replied: It is wonderful to receive such a positive review! All the best!
Google Review
- April 13, 2022
Very nice service ! IILija Gorgioski very nice service consultant i recomend to use him thanks Ana Braga
Response from the owner Replied: Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pompano. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- April 13, 2022
Great service and very attentive to detail. This is my second purchase and experience with auto nation and would highly recommend.
Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Again, we appreciate your recommendation of Mercedes-Benz of Pompano Parts Center and we hope to be of service again in the future.
Google Review
- April 12, 2022
Response from the owner Replied: Hi, it's great to see such a high rating! Thank you for reviewing us!
Google Review
- April 10, 2022
La mejor experiencia sin dudas y no era mi primera vez en Mercedes Benz….pero el equipo de Pompano hace que te sientas asesorado en todo momento y trabajan junto con el cliente para hacer que el proceso de compra sea más que agradable…perfección y profesionalismo sobre todo de mi Vendedor Malvin...
Response from the owner Replied: (Translated by Google) We are glad to hear that you had such a positive experience with us, Nicole! We are always here to provide exceptional service at a great price. We hope you will consider us again in the future!(Original)¡Nos complace saber que tuviste una experiencia tan positiva con nosotros, Nicole! Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!
Google Review
- April 08, 2022
Response from the owner Replied: Big thanks for the fabulous review! Don't hesitate to reach out and let us know if there's anything we can do for you! Best regards.
Google Review
- April 08, 2022
Amazing service and professionalism. Everyone there is very kind and I have to shine the light on 2 specific people who have been the best in my opinion. Reggie in sales, and Marcos in service. Reggie is hospitable, informative and his personality is what tops it all off. Marcos, the service...
Response from the owner Replied: Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- April 08, 2022
Response from the owner Replied: This low star review leads us to believe there's more we could have done for you. We would like to learn more about your customer experience. Please reach out to us at (954) 644-4832 at your earliest convenience. We look forward to speaking with you.
Cars.com Review
- April 07, 2022
nothing to change you are always very cold in your contact, the information given on the vehicle is not fully taken into account, the bill is excessive for an oil and filter change and the steering adjustment has not been made
Dealer Replied: Hi Herve, we regret to hear about this experience, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 644-4832 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Google Review
- April 07, 2022
Response from the owner Replied: Hello, a huge thanks for taking the time to rate your customer experience with us here at Mercedes-Benz of Pompano. The team and I love to see such great feedback! All the best to you!
Cars.com Review
- April 06, 2022
Best Experience you'll have when servicing your Mercedes Benz!
Dealer Replied: Hi, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!
Cars.com Review
- April 06, 2022
Have been buying at Mercedes benz of pompano for over 20 years now
Dealer Replied: Hi, we are happy you had a pleasant experience here at Mercedes-Benz of Pompano Parts Center. Don't hesitate to call us if you ever need anything. Be safe on the road.
Cars.com Review
- April 06, 2022
Excellent experience! Competent, professional, and pleasant salesman. Thank you
Dealer Replied: Hi Benjamin, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!
Google Review
- April 05, 2022
Service was good.
Response from the owner Replied: Hi Jaime, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Google Review
- April 05, 2022
Great customer service and very good with keeping me updated with my car Mr.Llija helped me to the best of his ability.
Response from the owner Replied: Hi Nathaniel, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Cars.com Review
- April 02, 2022
AutoNation is a big scam. Inflated service prices, i dont trust the authencity of the parts they put in, misleading coupons on their websites, rude pompous associates. I switched to the Ft Pierce location which is not part of AutoNation. Honest, decent and my oil change is more than half of what...
Dealer Replied: Hi Frances, we care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 644-4832 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Google Review
- April 01, 2022
Armando at the service department is AMAZING! He assisted me with an issue and was kind and attentive. I am coming from Porsche and must say the customer service I've experienced with Mercedes has been top tier.
Google Review
- March 31, 2022
Prompt service, good communication and quality work. Thank you Ilija and the service team.
Response from the owner Replied: Hello, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- March 31, 2022
Response from the owner Replied: Hello, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us!
Google Review
- March 31, 2022
Response from the owner Replied: Thanks for sharing your customer experience. If you're willing, we would like to speak with you at (954) 644-4832 so that we may ensure a more positive customer experience moving forward. Thank you.
Cars.com Review
- March 30, 2022
Very nice experience. Isaac was my salesman and he was very knowledgeable about all the equipment of the car. Friendly service without the pressure that you may experience from other dealerships. Also they had the best/most selection of cars.
Dealer Replied: Hi Lisa, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Google Review
- March 30, 2022
Response from the owner Replied: Thanks for your review! We strive to provide a great customer experience, and definitely appreciate your rating. Please don't hesitate to reach out if you need anything. Best regards!
Google Review
- March 28, 2022
I bought a brand new GLE53 AMG at MB of Miami and had also leased one for 3 years prior. One would think that after leasing one of their cars and then spending $100K on a new car that the person that sold you the car would at least congratulate you or want to maintain good relations by replying to...
Response from the owner Replied: Hello Mario, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- March 28, 2022
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us at Mercedes-Benz of Pompano. Kind regards!
Google Review
- March 28, 2022
Response from the owner Replied: Such a great rating! Thank you so much!
Google Review
- March 27, 2022
Excellent service by Ajila as usual.Sincerely,Alvin C. Martin
Response from the owner Replied: Hello Alvin, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- March 26, 2022
Mercedes Benz needs to learn how to communicate with their customers better both sales and service.
Response from the owner Replied: Hi Vernita, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- March 26, 2022
Response from the owner Replied: Thank you very much for rating us so highly! We value your feedback and take pride in providing the best possible customer experience! Thanks again!
Cars.com Review
- March 26, 2022
great team support used car in excellent conditions
Dealer Replied: Hello Antonio, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- March 26, 2022
Response from the owner Replied: Hello, thank you for your awesome review! We love seeing so many stars!
Google Review
- March 25, 2022
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- March 25, 2022
Response from the owner Replied: Hello, thank you for rating us so highly! It is fantastic to see a rating like this!
Cars.com Review
- March 25, 2022
Great experience, punctual and even provided a Lyft to and from my office.
Dealer Replied: Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Cars.com Review
- March 24, 2022
I have been a customer of Mercedes Benz of Pompano for over 12 years. I have had AMAZING service all due to Anja Moore who has been my service provider for the entire time. She has always provided the utmost professional and pleasant experiences in all the years I have been with this dealership. ...
Google Review
- March 24, 2022
I needed a new tire as the old one had a slit/gash in it. I called, scheduled an appointment after they confirmed that the tire was ordered and would arrive for installation on my service date. I arrived promptly on my service date, waited 2 hours only for the service advisor to come and tell me...
Response from the owner Replied: Hi Lori, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Google Review
- March 23, 2022
I had a great experience working with Dontelle when I purchased my SUV. I highly recommend this place!
Response from the owner Replied: Hello Robert, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- March 21, 2022
Dont get your windows tinted here. They come out blurry and will take 6 hrs to do three windows.
Response from the owner Replied: Hi Julia. We are disappointed to hear that you did not have a more positive experience with us at Mercedes-Benz of Pompano. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-4832 -- we hope to hear from you soon.
Google Review
- March 20, 2022
I’ve been coming to Mercedes of Pompano for a few years now and have never had a problem. Always five star service from Bradley
Response from the owner Replied: Hi Ryan, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- March 20, 2022
Response from the owner Replied: Hi, we're disappointed that you had a low-star customer experience. Please reach out to us directly at (954) 644-4832 so that we may discuss ways to improve in the future at Mercedes-Benz of Pompano. Best regards.
Cars.com Review
- March 19, 2022
I asked for a manual for the car I purchase. It took 2 years to get it. I asked several times for it. The last time I asked for it I was told you waited 2 years to ask for it. I replied I asked several times for it. Finally I received some attention and the service manager made a few phone...
Dealer Replied: Hi Vincent, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 644-4832 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Cars.com Review
- March 19, 2022
My service consultant, Marcus E. Was excellent. I was waiting for my car and he kept me updated on the repair process. Really appreciated his attention. Thanks
Dealer Replied: Hello Carolyn, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- March 18, 2022
Response from the owner Replied: Thanks for your review! We strive to provide a great customer experience, and definitely appreciate your rating. Please don't hesitate to reach out if you need anything. Best regards!
Cars.com Review
- March 17, 2022
Great Salesperson Used Car Manager very helpful finance department was very helpful
Dealer Replied: Hello James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Google Review
- March 16, 2022
The service was amazing! Fast and qualitatively. Highly recommend Mercedes-Benz of Pompano!
Response from the owner Replied: Hi Nadia, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Google Review
- March 14, 2022
I purchased a vehicle from Mercedes-Benz of Pompano Beach in 2020. Car was exceptional never had any issues. Recently, due to a work/travel situation, I decided to sell my vehicle back in (2/5/22).The sales associate Umit was the same in both instances. Price and terms are agreed and everything is...
Response from the owner Replied: Hi Mihai, thank you for taking the time to leave us feedback. Please call our General Manager at (954) 644-4832 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Cars.com Review
- March 14, 2022
I purchased a vehicle from Mercedes-Benz of Pompano Beach in 2020. Car was exceptional never had any issues. Recently, due to a work/travel situation, I decided to sell my vehicle back in (2/5/22). The sales associate Umit was the same in both instances. Price and terms are agreed and everything is...
Cars.com Review
- March 14, 2022
Excellent service and fast repair. Great follow up
Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- March 11, 2022
On 01/22/22, I dropped off my vehicle off to be serviced with Mercedes Benz of Pompano. 30 minutes after my scheduled appointment time I was greeted by Armando Ramos with "Whats a BMW doing in a Mercedes dealership?". Not, "Hey, sorry we are short staffed" or "thanks for your patience, how can I...
Google Review
- March 10, 2022
Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.
Google Review
- March 09, 2022
Fantastic experience delivered from the entire team!
Response from the owner Replied: Hi Jack, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- March 08, 2022
i bought a Certified pre-owned car from this dealership sight unseen and when it was delivered it was obvious that it did not deserve the CPO designation. Dead battery, window buttons falling off the arm rest and a bubble in the dashboard. Mercedes would not stand up for me. DO NOT trust this...
Response from the owner Replied: Hello Dana, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (954) 644-4832 so we can work towards a resolution. We look forward to hearing from you. Take care!
Google Review
- March 08, 2022
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- March 08, 2022
Response from the owner Replied: Hi! Thank you for the high rating! Warm Regards!
Google Review
- March 07, 2022
Response from the owner Replied: Hello, thank you for your awesome review! We love seeing so many stars!
Cars.com Review
- March 06, 2022
Car was in another dealer, there are some but and prices that need to be addressed, that will be tomorrow. I?ll do a 2nd review after service is done. So far do good.
Dealer Replied: Hi, we appreciate your response, Liliana! If you ever need any help, please give us a call!
Google Review
- March 04, 2022
My purchase March 2 at 2022 was a great experience as the salesman Steve was so clever and professional and was helping me to get the best deal on my trades in vehicle and pick one of the best S body vehicle. I am very happy and all process till the end of the purchase was in great time included...
Response from the owner Replied: Hi Dori, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. We always strive to provide personable and excellent customer service. Thank you for the review!
Google Review
- March 04, 2022
Never went to the dealership. I bought my car off the internet. I had a loan in place from Suncoast Credit Union and Mercedes of Pompano hadn't heard of Suncoast. Couldn't use the loan I already had. After a few weeks of back and forth I used their company for financing. I needed delivery due...
Response from the owner Replied: Hi Thomas! We're so happy we were able to help you out! If you need more help, our team is available to talk -- safe travels!
Google Review
- March 04, 2022
Great car buying experience with Reggie and the team at Pompano. The follow up after the purchase was an added bonus. I feel like they are there for me with any issues or problems (none expected) at any time. Highly recommended.
Response from the owner Replied: Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- March 03, 2022
Always a pleasure, the efforts made to do a prompt service is much appreciated!
Response from the owner Replied: Hi Bonnie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- March 02, 2022
I am so sorry to see how little they cary about their customers. I purchased MB in December 2021. I've been trying to get in contact the dealership about my title with no luck for over a month now. Phone calls, emails. Nothing works. When you get someone to answer the phone, they redirect you from...
Response from the owner Replied: Hello Dmitry, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.
Google Review
- March 02, 2022
Response from the owner Replied: Such a great rating! Thank you so much!
Google Review
- March 02, 2022
Always good service, courteous staff. My one complaint was that, what I expected to be a two-hour job turned into a day and a half issue due to part being out of stock. Because of their policy, they would not offer me a loaner, although the delay was not my fault and not shared with me until after I...
Response from the owner Replied: Hello Samuel, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- March 02, 2022
Response from the owner Replied: Thanks for the great rating, and have a wonderful day!
Google Review
- February 28, 2022
Response from the owner Replied: Hello, the high rating is very much appreciated! Have a great one!
Google Review
- February 28, 2022
Response from the owner Replied: Thank you! We hope to be of service to you again!
Google Review
- February 27, 2022
Now, who doesn't like a Mercedes? I was just there picking up parts.
Response from the owner Replied: Hi Christine. Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- February 26, 2022
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- February 25, 2022
Response from the owner Replied: Hi, thank you so much for the lovely rating! Hope your day is fantastic!
Cars.com Review
- February 25, 2022
Car starter still not working properly. I do not know what to do any longer. I am recording everything step when I'm to turn on the key and start the engine. That's the only advice from my lawyer.
Dealer Replied: Hi Carlos, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 644-4832 to discuss what we can do to help. Thank you.
Google Review
- February 24, 2022
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- February 24, 2022
Response from the owner Replied: Hello, we appreciate your positive rating! Please don't hesitate to give us a call if there's anything else we can do for you!
Google Review
- February 24, 2022
Response from the owner Replied: Thank you for rating us so high here at Mercedes-Benz of Pompano!
Google Review
- February 24, 2022
Great place to buy a car, the service is outstanding, Dave Minnich, our sales man was the best, pleasure to deal with.
Response from the owner Replied: Hi Mirek, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- February 23, 2022
My experience has been incredible in the way it has been handled,all the workers are very professional and attentive,I would recommend this Dealer to y Family and Friends!!!
Response from the owner Replied: Hi Alexis, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Cars.com Review
- February 23, 2022
From the person that greeted me when I pulled in, to the pick up of my car. Everyone was very pleasant and helpful. No stress and no wasted time.
Dealer Replied: Hi Susan, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Google Review
- February 22, 2022
Response from the owner Replied: Hello, thank you very much for taking the time to leave us this positive review! Our aim is to deliver a positive customer experience. Have a great week!
Google Review
- February 22, 2022
Response from the owner Replied: We love stars! Thanks so much!
Cars.com Review
- February 22, 2022
This is the 3rd Mercedez we buy with Fernando! He and Umut we awesome. Straight forward never pushy! I highly recommend these guys!
Dealer Replied: Hello Lea, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- February 21, 2022
Response from the owner Replied: Hello, we appreciate your positive rating! Please don't hesitate to give us a call if there's anything else we can do for you!
Google Review
- February 20, 2022
Response from the owner Replied: Thanks for your positive review! The whole team here at Mercedes-Benz of Pompano strives to provide a positive customer experience. Wishing you a great day!
Google Review
- February 20, 2022
Response from the owner Replied: Hello, thank you for your positive review. We're always happy to help! Have a great day!
Google Review
- February 20, 2022
Response from the owner Replied: Hello, many thanks for taking the time to rate your customer experience with us here at Mercedes-Benz of Pompano! We love to see such great feedback! Kindest regards.
Google Review
- February 18, 2022
TERRIBLE!! You would think a Mercedes Benz would give great customer service but that is not the case at all when you get swindled out of money by them adding all of these add ons without know what the value is and then not being able to cancel them a couple of months into it. The notary did not...
Response from the owner Replied: Hi Juan, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Google Review
- February 17, 2022
Service was very good, my service guy Marcos, was so polite, and so nice, it was just amazing.
Response from the owner Replied: Hi Cindy, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- February 17, 2022
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- February 16, 2022
I love this place. Everything was so easy. Everyone was so friendly. My service guy really went above and beyond. I think his name was Ethan or something like that.
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!
Cars.com Review
- February 16, 2022
MB of Pompano is exemplary. David Minnich, sales and Giancarlo in financing were a pleasure to work with.
Dealer Replied: Hello Kristen, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- February 15, 2022
Response from the owner Replied: Thanks for the great rating, and have a wonderful day!
Google Review
- February 14, 2022
I am very happy with my recent purchase. Conrad, my salesperson, was amazing. He was very patient while we worked on finding me the perfect car. Once we selected the vehicle, Conrad kept me informed of delivery status and regularly update me. I highly recommend Mercedes of Pompano and Conrad Lewis.
Response from the owner Replied: Hi Marta, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Google Review
- February 14, 2022
I scheduled online and requested a loaner vehicle. When I arrived I was told there were no vehicles available until Wednesday. That misrepresentation is my only complaint. The service on my vehicle met my needs and expectations. Also, my service advisor Bradley was very personable and professional.
Response from the owner Replied: Hi Jeanine. Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- February 14, 2022
Very nice service, very fast and friendly staff
Response from the owner Replied: Hi Tufan, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Google Review
- February 14, 2022
I must say that the Service Department of Mercedes Benz of Pompano exemplify what it means to serve the customer. I received excellent customer service from my service advisor Bradley and the staff that assisted him. Bradley exceeded my expectations. He was considerate, courteous and professional. I...
Response from the owner Replied: Hi Avian, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Google Review
- February 12, 2022
Response from the owner Replied: Thank you very much for the high rating! We hope you will choose us again for your future automotive needs!
Google Review
- February 11, 2022
The customer service by sales, finance and overall experience at the dealership was wonderful.
Response from the owner Replied: Hi Vinay, we're glad you had such a wonderful experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!
Google Review
- February 10, 2022
perfect place to get your service done
Response from the owner Replied: Hi Erika, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Google Review
- February 10, 2022
Always a positive experience with Autonation Mercedes. This company will always have quality loaner cars at no extra cost and exceptional communication.
Response from the owner Replied: Hello Jermaine, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- February 09, 2022
You guys had the part and the time to repair my car on the spot. Thats a lot more than I can say for my dealerships up north in Connecticut. Marcos handled this well efficiently, and I didnt even get aggravated.
Response from the owner Replied: Hi Stuart, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- February 09, 2022
Good customer service.
Response from the owner Replied: Hi Sharon, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- February 08, 2022
Andre assisted us in finding the perfect car. We were looking for a Honda Civic and he recommended a Toyota Carola for the safety features. The color, size, interior and features were perfect for our needs.The process at Mercedes-Benz of Pompano was smooth. Upon arrival, we did some paper work,...
Response from the owner Replied: Hi Anthony, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- February 07, 2022
Response from the owner Replied: The entire team at Mercedes-Benz of Pompano would like to thank you for your review! We take pride in providing the best possible customer experience. Your positive review means a great deal to us. Thanks again!
Cars.com Review
- February 07, 2022
We are so grateful we visited this dealership. 10 stars to this place! My husband and I drove 1 hour here. Ruth in sales, and Alexia in financing department were the 2 people who helped us and they made our experience a very pleasant one and easy one. Very kind, professional and honest ladies. From...
Google Review
- February 06, 2022
The service on my S class was exceptional as was the loaner car. I was in and out in 15 minutes. It wasn't cheap, and the new labor rate was over $200/hr, just FYI.
Response from the owner Replied: Hi John, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- February 06, 2022
My experience was second to none, each time that I come to location it is a pleasurable one.
Dealer Replied: Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- February 06, 2022
Great dealership with lots of inventory, we were looking for a glc amg coupe and found one here for a great price, Our salesman was great in helping us through this purchase
Dealer Replied: Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Google Review
- February 05, 2022
Response from the owner Replied: All those stars! Thank you for rating Mercedes-Benz of Pompano so highly!
Google Review
- February 05, 2022
I had a great experience purchasing my SUV from MB of Pompano! I found the vehicle I purchased on TrueCar and liked it. Within an hour of doing so, my salesperson, Justin left me a VM. My husband and I made an afternoon of seeing this vehicle and another that was in the running. I never felt...
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- February 04, 2022
Great dealership with lots of inventory, we were looking for a glc amg coupe and found one here for a great price,Our salesman was great in helping us through this purchase
Response from the owner Replied: Hi Thomas, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- February 03, 2022
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- February 02, 2022
Advisor is very helpful but your always dinged with higher than expected costs for service and repairs. Average service is close to $3k which while giving you confidence in your car's maintenance as a yearly expense is not too palatable.
Response from the owner Replied: Hello Karen, we appreciate you taking the time to leave us this feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (954) 644-4832.
Google Review
- February 01, 2022
Response from the owner Replied: We love stars! Thanks so much!
Google Review
- February 01, 2022
Great experience great staff
Response from the owner Replied: Hi Michael, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- February 01, 2022
Armando and your entire service team provided excellent service. All were very professional and helpful.
Dealer Replied: Hi Peter, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!
Google Review
- January 28, 2022
Had a fantastic experience buying a used Maserati from the dealership. Great service!
Response from the owner Replied: Hi. We are pleased to hear you had such a positive experience with us, Tyler! If you ever need help, just give us a call. Happy motoring!
Google Review
- January 28, 2022
Follow up of customer not very good when you're advisor is away sick I had to call to see if my car was ready. But appreciated my AAA discount from the manager very much
Response from the owner Replied: Hello Mike, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- January 27, 2022
Everything was talked about in advance. Service representative outstanding
Dealer Replied: Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
Google Review
- January 26, 2022
Purchased my first Mercedes here and everyone we worked with was extremely kind and accommodating. Special thanks to Bob Abraham for being a very compassionate and patient sales person. I love my car and I am very thankful we went to Mercedes-Benz of Pompano!!
Response from the owner Replied: Hi Sabrina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Google Review
- January 26, 2022
They do good work. Not inexpensive but even with the car out of warranty I continue to go to them since the job gets done correctly the first time.
Google Review
- January 25, 2022
Great service, Fast and efficient. Friendly staff.
Response from the owner Replied: Hi Robert, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Google Review
- January 25, 2022
All went well Ms Ruth M. the sales lady was very professional
Response from the owner Replied: Hello Charles, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- January 25, 2022
Response from the owner Replied: Thank you for giving Mercedes-Benz of Pompano such a great rating! It really means a lot to us. Thanks again!
Google Review
- January 24, 2022
Very polite and professional. My car came back cleaned and the problem was resolved on the warranty and there were no surprises
Response from the owner Replied: Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- January 24, 2022
Response from the owner Replied: The entire team at Mercedes-Benz of Pompano would like to thank you for your review! We take pride in providing the best possible customer experience. Your positive review means a great deal to us. Thanks again!
Google Review
- January 23, 2022
Steven Rahal and Ashley (Finance Manager) was amazing she was looking for the car for a year. They order it and had it in record timing. Positive attitude, friendly staff and great facility.Will purchase my EQS from next year.
Response from the owner Replied: Hi Tydis, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Google Review
- January 21, 2022
Excellent customer service. Drop off, pick up & loaner very smooth.Service advisor, Ilija, was great, very attentive & communicated with us to let us know what the schedule was for the car to be finished.Had a great experience.
Response from the owner Replied: Hi Patricia, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.
Google Review
- January 20, 2022
Anja is a great service writer. She actually listens to the customer and reacts accordingly. Highly recommend asking for her when getting car serviced.Off course the mechanic did a fast and great job and the vehicle came back very clean.
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- January 18, 2022
Response from the owner Replied: Thanks for sharing your customer experience. If you're willing, we would like to speak with you at (954) 644-4832 so that we may ensure a more positive customer experience moving forward. Thank you.
Google Review
- January 17, 2022
Response from the owner Replied: Hello, thank you for taking the time to post your review! Reviews are very important to us, and we appreciate the positive ones! Kind regards!
Google Review
- January 14, 2022
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- January 13, 2022
Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- January 13, 2022
Response from the owner Replied: Hello, thank you so much for the positive review! We will continue to do our best to earn it! Please don't hesitate to reach out to us if there's anything additional we can do for you!
Google Review
- January 13, 2022
Response from the owner Replied: We strive to provide the best customer experience at Mercedes-Benz of Pompano. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!
Google Review
- January 12, 2022
Response from the owner Replied: Thank you for taking the time to leave us this amazing rating! Have a wonderful week!
Google Review
- January 12, 2022
Response from the owner Replied: Hello, we appreciate your positive rating! Please don't hesitate to give us a call if there's anything else we can do for you!
Google Review
- January 10, 2022
My experience at this dealership was amazing. Elio Rodriguez was so professional and helpful and made buying my new baby an absolute pleasure.Ashley Galan in the finance department was also wonderful too. Thank you team
Response from the owner Replied: Hi Dorothy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- January 10, 2022
Last month, I looked at four brands, Porsche, BMW, Jaguar, and Mercedes. Mercedes was the best option for us. I spoke and visited several dealerships between Coral Gables and Palm Beach. Working with this dealership in Pompano was very easy. My salesperson Elio Rodriguez was excellent. Very...
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Google Review
- January 10, 2022
Trash very unprofessional. The customer care manager was very rude tried to charge me 400 for smoking fee when one one never smoked anything in the vehicle, once I mentioned that what he smelled was cannabis in its normal form he went ahead to ban me from all Mercedes loner cars because he knew he...
Response from the owner Replied: Hi Olivier, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- January 10, 2022
I normally dont post or review. But this is one that I thought the world needs to know.We all know the age -old reference to used car salesman. The MB of Pompano take that to a new level. While many car dealers are interested ONLY in selling whatever they can to you (Which is typical), MB of pompano...
Response from the owner Replied: Hi Hari, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-4832. We hope to hear from you.
Google Review
- January 10, 2022
Response from the owner Replied: Thanks for your review! We strive to provide a great customer experience, and definitely appreciate your rating. Please don't hesitate to reach out if you need anything. Best regards!
Google Review
- January 10, 2022
Response from the owner Replied: Thanks for your positive review! The whole team here at Mercedes-Benz of Pompano strives to provide a positive customer experience. Wishing you a great day!
Google Review
- January 07, 2022
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Google Review
- January 07, 2022
Response from the owner Replied: Thanks for leaving us this review! We're thrilled about all of the stars!
Google Review
- December 30, 2021
Response from the owner Replied: We love stars! Thanks so much!
Google Review
- December 29, 2021
Isaac Bertho, was great from the start. I went in after visiting 8 different dealerships, once I got there I was greeted right away. Isaac made it easy and fast to sell my vehicle and lease another (a new one). I am extremely satisfied with my experience at Mercedes Benz of Pompano Beach.
Response from the owner Replied: Hi Melissa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 28, 2021
Worst dealer ever. Totally bad experience from the beginning. Forgot my service appointment. Didn't find my warranty. Didn't have parts. No loaners. Four different people miscommincating with each other. 1 day job turned into 5. What happened to mercedes benz integrity and and services.
Response from the owner Replied: Hi Stevan, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Yelp Review
- December 28, 2021
I bought a 2011 E550 Cabriolet on 10/15 from MBPB which is also an Auto Nation dealer. The dealer was decent to deal with and they covered an issue that I experienced driving it home to Atlanta. They collected Georgia Sales Tax, Tag, and Title fees as well. They said if I was picking up the car and...
Google Review
- December 27, 2021
Response from the owner Replied: Hi, we regret to see this low rating review. Can we ask what went wrong? We'd love a chance to see if we can change your negative customer experience into a positive one. Please contact us at (954) 644-4832. We look forward to hearing from you.
Google Review
- December 27, 2021
David was of great assistance, he answered my questions, even the day after I purchased the truck to ask for some keys.Ashley was fantastic too, her people skills, conversations, knowledge, etc.Great job!!!
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- December 26, 2021
Response from the owner Replied: Thank you for taking the time to leave us this amazing rating! Have a wonderful week!
Google Review
- December 25, 2021
Excellent customer service!!!
Response from the owner Replied: Hi Matz, thank you for your positive review. We're happy to have been of service to you. We hope to see you soon!
Google Review
- December 23, 2021
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- December 23, 2021
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- December 23, 2021
Response from the owner Replied: Hello, we appreciate your positive rating! Please don't hesitate to give us a call if there's anything else we can do for you!
Google Review
- December 21, 2021
Clean lovely and fairly friendly service staff
Response from the owner Replied: Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help. Take care!
Google Review
- December 21, 2021
Response from the owner Replied: Thank you for the positive review! We hope you'll choose us again in the future for your automotive needs!
Google Review
- December 20, 2021
Response from the owner Replied: Many thanks for taking the time to leave us this rating. We're sorry to see that it's so low. Please feel free to stop by or contact us at (954) 644-4832 to discuss your concerns. Thank you.
Google Review
- December 19, 2021
Google Review
- December 19, 2021
Response from the owner Replied: Hi, your rating is very much appreciated by us here at Mercedes-Benz of Pompano! Thank you!
Google Review
- December 18, 2021
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- December 16, 2021
Google Review
- December 16, 2021
Response from the owner Replied: Hello, thank you for the high rating! Big thumbs up!
Google Review
- December 16, 2021
Anja Moore was the best service rep ive ever had...on top of her game...knowledgeable..experienced..and always available....
Response from the owner Replied: Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- December 14, 2021
Had a great experience buying the car. Then years later when I wanted to sell it I found out that ALL the paperwork I had wasnt filed properly and wasnt signed!CHECK ALL YOUR FINAL DOCUMENTS and make sure all fields like VIN and signatures are filled out!Also they lost the title of my car.*called...
Response from the owner Replied: Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (954) 644-4832 so we can work towards a resolution. We look forward to hearing from you. Take care!
Google Review
- December 13, 2021
Response from the owner Replied: Hi, it is so great to receive such a high star-rating! Thank you, and be safe on the road!
Google Review
- December 13, 2021
Elio and the whole team were extremely attentive. We had a very pleasant experience and would highly recommend this dealership.
Response from the owner Replied: Hi Caryn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- December 12, 2021
Response from the owner Replied: We appreciate you taking the time to rate us, and would like an opportunity to speak with you directly to understand what exactly led to this low rating. Please contact us at (954) 644-4832. We hope to hear from you.
Google Review
- December 10, 2021
It was a great experience to deal with Mercedez dealership in Pompano and Justin was a great representant!
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Google Review
- December 10, 2021
All good I recomende it MB of pmpano!
Response from the owner Replied: Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Google Review
- December 10, 2021
Walk through loved it!
Response from the owner Replied: Hi Kiki, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.
Google Review
- December 09, 2021
My experience was great. Reginald was our sales person and we were satisfied with his customer service. I would definitely recommend your company to others.
Response from the owner Replied: Hi Karlene, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 07, 2021
My sales representative, Umut, was professional and took time at every step of the sales process to explain things in a careful and professional matter. Everyone at the dealership was friendly and went out of the way to make me feel comfortable.
Response from the owner Replied: Hi Eduardo, we are pleased to hear you had such a positive experience with us!
Google Review
- December 06, 2021
My husband and I are extremely impressed with your facility, service & staff. I needed to replace a tire after getting a flat, traveling from upstate NY. The appointment was made within a day. Service rep on the phone was outstanding, Marcos was excellent and we drove away with a new tire the...
Response from the owner Replied: Hi Ellen. We are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- December 06, 2021
Response from the owner Replied: Thanks for the fabulous review! Kindest regards.
Google Review
- December 03, 2021
Response from the owner Replied: Hello, thank you for giving Mercedes-Benz of Pompano such a high star-rating! Thanks again and take care!
Google Review
- December 02, 2021
Response from the owner Replied: Such a great rating of Mercedes-Benz of Pompano! We really appreciate it; thank you!
Google Review
- December 02, 2021
Response from the owner Replied: Hi, thank you for the great star-rating! We appreciate your review!
Google Review
- December 02, 2021
Response from the owner Replied: Hi! Thank you for the high rating! Warm Regards!
Google Review
- November 30, 2021
Marcos and the valet attendant were extremely professional, attentive and efficient. They made sure I was satisfied with the service, my loaner and the time needed to complete my car service. Thank you for the great work.
Response from the owner Replied: Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.
Google Review
- November 29, 2021
My car still with the same problems. Intermittent issues when we try to turn on the engine. Sometimes it turn ON immediately and sometimes it takes hours to turn it on. Back door sometimes closes automatically and sometimes we have to do it manually. One specific day I had to put too much pressure...
Response from the owner Replied: Hi Roberto, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 644-4832 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Google Review
- November 25, 2021
Response from the owner Replied: Hello, a huge thanks for taking the time to rate your customer experience with us here at Mercedes-Benz of Pompano. The team and I love to see such great feedback! All the best to you!
Google Review
- November 24, 2021
David was my salesmen he was very helpful with the sale and I will continue to use him in the future for all my Mercedes bussiness
Response from the owner Replied: Hi Peter, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 24, 2021
Elio was wonderful and made the purchase super easy. I highly recommend him!! And I love my SUV :)
Response from the owner Replied: Hi David, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Thanks for the recommendation, and have an amazing day!
Yelp Review
- November 19, 2021
So much to say but not enough space; I'm not sure who's commented on here regarding the quality of techs in the service department but to say that they're not seasoned is an understatement. Your vehicle will be dropped off for service with 3 issues and possibly be returned with 10 new issues; once...
Google Review
- November 08, 2021
Ms. Maurat was very professonial and made the process easy. She also remain professional during a miscommunication episode with Ashley Galan who wanted copies of documents made but did not communicate this request. MsMaurat very apologetic for Ms. Galan's behavior and complete the task.
Response from the owner Replied: Hi Tangi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Thank you, and have a fantastic day!
Google Review
- November 07, 2021
Much better than Princeton NJ, or Doylestown, PA locations.
Response from the owner Replied: Hi John, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Yelp Review
- November 05, 2021
Mercedes Pompano was very easy to work with when buying our new car. I would highly recommend the sales department as they were very helpful with all steps of the buying process. Thank you MB-P.
Google Review
- November 04, 2021
i use the service of mb pompano beach for a maintenance for my car because of a stupid mistake of mb fort lauderdale and i don't regret i deal with Marcos from the after sale and he was very convience and helpful. Will come back for the next maintenance with pleasure
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.
Google Review
- November 01, 2021
Highly recommend this dealership !!!!We are very pleased with this dealership, if in another dealership in Miami they did not really want to help, then here they decided everything quickly and did not have to spend half a day on problems with the car. After that any questions even the oil change,...
Response from the owner Replied: Hello Anna, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review! Feel free to stop by if you ever need any more help. Have a great day!
Google Review
- October 31, 2021
Response from the owner Replied: Hello, we appreciate your positive rating! Please don't hesitate to give us a call if there's anything else we can do for you!
Google Review
- October 26, 2021
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- October 26, 2021
Google Review
- October 26, 2021
Response from the owner Replied: Thanks for rating us! We hope your day is great!
Google Review
- October 26, 2021
Excelente lugar, excelente atencion
Response from the owner Replied: (Translated by Google) Juan, we are very happy to read such a great review about the Mercedes-Benz of Pompano! If you ever need help, just give us a call. Happy motor racing!(Original)Juan, ¡estamos muy felices de leer una reseña tan buena sobre Mercedes-Benz of Pompano! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!
Google Review
- October 19, 2021
Response from the owner Replied: Hi, we sincerely appreciate you taking the time to leave us this rating! Take care!
Google Review
- October 16, 2021
Response from the owner Replied: Jayne, thank you for the high star rating! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Pompano
Google Review
- October 16, 2021
Response from the owner Replied: Hi Andrew, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!
Google Review
- October 16, 2021
Response from the owner Replied: Hi Andrew, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Google Review
- October 16, 2021
Response from the owner Replied: Thank you very much for the high rating! We hope you will choose us again for your future automotive needs!
Google Review
- October 16, 2021
Response from the owner Replied: We love receiving a positive review; please feel free to stop by again if you need help.
Google Review
- October 16, 2021
Google Review
- October 16, 2021
Response from the owner Replied: Hi, please do not hesitate to reach out if you have any questions for us! Thanks for rating us so highly!
Google Review
- October 16, 2021
I'm very pleased. And satisfied
Response from the owner Replied: Jean, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help. Take care!
Google Review
- October 16, 2021
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- October 16, 2021
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- October 15, 2021
Response from the owner Replied: Hi Gustavo, thank you so much for your positive comments about Mercedes-Benz of Pompano! Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- October 10, 2021
5 Stars! Working with Zachary Block was an absolute pleasure! Zachary is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. Zachary stayed in touch with me the entire time which only made the buying...
Response from the owner Replied: Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- September 20, 2021
Brought the car in for several recall items. Brought the car in Friday morning and was told I could wait. Decided to come back later. I was never called to let me know it was ready or would not be ready on Friday. I called around 4 and was told it was not ready. Called again Saturday morning and...
Response from the owner Replied: Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (954) 644-4832 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Google Review
- September 18, 2021
Response from the owner Replied: Hello, thank you for your positive review. We're always happy to help! Have a great day!
Google Review
- September 18, 2021
Response from the owner Replied: Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 17, 2021
I came in to purchase a pre owned S class and while Ruth, the sales associate was a 5 star person, who bent over backwards to accommodate me, her used car sales manager Sean Pressman was an utter disaster. Rude, discourteous and even put down his own product when addressing my trade of my 2008 S...
Response from the owner Replied: Hi Martin, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- September 16, 2021
VERY......OVER...........PRICED.........SERVICE....Upon arrival we were told one price but when my wife went to pick up her vehicle it was another price. So then I called and was offered a very small discount I do mean small..... If anybody wants to know of a good mechanic that works on Mercedes...
Response from the owner Replied: Hi Alan, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Yelp Review
- September 16, 2021
WARNING.... WARNING.....AVOID THIS PLACE ...........I would give you ZERO STARS if I could. They will rob you blind... The service department is a bunch of crooks. My wife went in with a problem on her vehicle. She was told one price but when she went to pick it up it all of the sudden it became...
Google Review
- September 13, 2021
Response from the owner Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- September 12, 2021
Response from the owner Replied: Hi Patricia, thank you so much for your positive comments about Armando. Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- September 11, 2021
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- September 11, 2021
Response from the owner Replied: All those stars! Thank you for rating Mercedes-Benz of Pompano so highly!
Google Review
- September 11, 2021
Response from the owner Replied: Hi, thanks for your great review of Mercedes-Benz of Pompano. If there is anything else we can do for you, please don't hesitate to let us know (954) 644-4832. Have a great one!
Google Review
- September 11, 2021
Response from the owner Replied: Thanks for your review! We strive to provide a great customer experience, and definitely appreciate your rating. Please don't hesitate to reach out if you need anything. Best regards!
Google Review
- September 11, 2021
Response from the owner Replied: Thanks for your review! We strive to provide a great customer experience, and definitely appreciate your rating. Please don't hesitate to reach out if you need anything. Best regards!
Google Review
- September 11, 2021
Response from the owner Replied: (Translated by Google) Thank you, Carmen, for contacting us. Your opinion plays an integral role in our customer service. We would like the opportunity to make it up to you, so if you are willing, please contact our General Manager at (954) 644-4832. We hope to hear from you.(Original)Gracias, Carmen, por contactarnos. Su opinión juega un papel integral en nuestro servicio al cliente. Nos gustaría tener la oportunidad de compensarlo, de modo que, si está dispuesto, comuníquese con nuestro Gerente General al (954) 644-4832. Esperamos saber de usted.
Google Review
- September 10, 2021
Service is AWFUL! Called the parts department ahead of time and spoke with Jeff to make sure they had the tires in stock that I wanted to purchase - Continental ContiSport5. Jeff confirmed he had the tires in stock and would reserve them, coordinated with Bradley the Asst Service Mgr to make an appt...
Response from the owner Replied: Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Google Review
- September 10, 2021
Worst Dealership experience ever ! I had an appointment for 11am for a recall repair upon arriving I was told this process would take 2 to 3 hours and that they would call me upon completion. I never received a call so I returned at 4:30 thinking that they may close 5 or 6 pm and when I asked the...
Response from the owner Replied: Hello Chris, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 644-4832. We would appreciate the chance to turn your experience around.
Google Review
- September 10, 2021
Extremely considerate and helpful to a stranded vehicle owner ! I didnt have a major issue but was leaving on a trip back to NY the next day when a warning light went on in the dash. I took the car over to Mercedes of Pompano. They immediately idd the issue and resolved it that afternoon. They...
Response from the owner Replied: Hi Richard, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Google Review
- September 10, 2021
Bought a brand new car here and within first week had to bring car in twice to service. Not one apology and did nothing for me for the inconvenience to take time out of my day to drive back and forth two different occasions because they didn't correctly check the vehicle the first time I brought it...
Response from the owner Replied: Hello Kevin, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 644-4832. We would appreciate the chance to turn your experience around.
Google Review
- September 10, 2021
My car was having 20,000 service which should take about 2 hours. I waited in the lobby for 3.5 hours, then had to search out someone to find out if my car was done. I was introduced to the person that was supposed to check me in, but he wasnt there yet. My car my waiting outside, all washed and...
Response from the owner Replied: Hi Cindy, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- September 10, 2021
Great cars, great price but expected to give up four hours of your life.For a large Mercedes dealer, we were not impressed. We selected and reserved our vehicle online and made an appointment a head of time before arriving. When we did arrive, on time, they could not locate the vehicle and when...
Response from the owner Replied: Hi James, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- September 10, 2021
I made an appointment for 10:00 A.M. I arrived for my appointment promptly and on time. However I waited 30 minutes to be seen. Im not sure if Mercedes Benz forgot how appointments work, but usually you make an appointment to be seen at that time. Not 30 minutes of sitting in the lobby later. Then,...
Response from the owner Replied: Hello, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 644-4832 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!
Google Review
- September 10, 2021
Response from the owner Replied: Hi Ana, we are very happy to have provided you with such a positive experience! Drive safe, and we'll see you on the road.
Google Review
- September 10, 2021
Response from the owner Replied: Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 09, 2021
Response from the owner Replied: Andre, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Pompano. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Google Review
- September 07, 2021
Response from the owner Replied: Hi, it is so great to receive such a high star-rating! Thank you, and be safe on the road!
Google Review
- September 04, 2021
Very good transaction, i was very happy with everything
Response from the owner Replied: Louis, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road!
Google Review
- September 04, 2021
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 04, 2021
Response from the owner Replied: Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- September 04, 2021
Response from the owner Replied: Big thanks for the fabulous review! Don't hesitate to reach out and let us know if there's anything we can do for you! Best regards.
Google Review
- September 04, 2021
Response from the owner Replied: Hi Francine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- September 04, 2021
Response from the owner Replied: Thank you for giving Mercedes-Benz of Pompano such a great rating! It really means a lot to us. Thanks again!
Google Review
- September 03, 2021
Response from the owner Replied: Hi Marcelo, thank you so much for your positive comments about Armando. Drive safe, and we'll see you on the road.
Google Review
- September 02, 2021
Response from the owner Replied: Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!
Google Review
- September 02, 2021
Response from the owner Replied: Thanks for leaving us this review! We're thrilled about all of the stars!
Google Review
- September 02, 2021
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 02, 2021
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- September 02, 2021
Response from the owner Replied: Thank you for reaching out to us with such a great rating of Mercedes-Benz of Pompano! We strive to provide an excellent customer experience, and your opinion plays an integral part in making this happen! All the best!
Google Review
- September 02, 2021
Response from the owner Replied: Thanks for your positive review! The whole team here at Mercedes-Benz of Pompano strives to provide a positive customer experience. Wishing you a great day!
Google Review
- September 02, 2021
Response from the owner Replied: We are so excited for all of those stars. Thank you for rating Mercedes-Benz of Pompano so highly!
Google Review
- September 02, 2021
Response from the owner Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- September 02, 2021
Response from the owner Replied: Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 02, 2021
Response from the owner Replied: David, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- August 30, 2021
I have owned a Mercedes for 15 years and had service for 15 years and for the first time in 15 years they did NOT detail my car after service. In fact they left it filthy. As I picked it up I looked at my car and asked the service lady you didnt wash my car? She said oh thats extra?? I asked her...
Response from the owner Replied: Hi Todd, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 644-4832 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!
Google Review
- August 25, 2021
Response from the owner Replied: Hi Michael, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our general manager at (954) 644-4832. We'd appreciate the chance to make your experience a positive one.
Google Review
- August 24, 2021
Response from the owner Replied: Hi, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. We would like to have a better understanding about your experience. Please reach out to us at (954) 644-4832 at your earliest convenience and we will do our best to resolve this with you.
Google Review
- August 23, 2021
Response from the owner Replied: Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Google Review
- August 23, 2021
Response from the owner Replied: Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- August 23, 2021
This delearship is a dump all the way around. The receptionist clueless. The people are the rudest they have ruined Mercedes I'd never buy Mercedes. If you buy here you will get nothing but rude service they can't even figure out who you are customer service terrible . They hire right off Street...
Google Review
- August 22, 2021
Customers beware. people's right movement.They think they can violate civil rights of people Mercedes Benz of Pompano.... bad timing. Civil rights groups everywhere. You will not take our property Rip off place This is the worst place. Is this Mercedes? These people treat customers so bad ...
Google Review
- August 19, 2021
BEWARE All covid workers. Ban Mercedes . These people are crooks. They steal people's cars .make it impose ble for a covid worker to get to work .ban Mercedes Covid Workers against Mercedes. They have extended warranties unless you agree to an open ended contract where they want you to sign an...
Google Review
- August 18, 2021
Buyer beware. Worst service I have ever had. I have called everyday for two weeks in an attempt to receive payout balance of warranty I paid 3k for and never used on a car I purchased from this dealership 18 months ago. I sold car and they owe me remaining balance. I have left 9 messages for finance...
Response from the owner Replied: Hi Jesse, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Google Review
- August 12, 2021
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- August 12, 2021
Response from the owner Replied: Hi Louis, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Google Review
- August 11, 2021
Response from the owner Replied: Hi Noel, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- August 10, 2021
Unprofessional money hungry sales representatives.. I didnt know you hang up on people who gets offers lower than 50k. A Sale is a sale. Joe Kayla and Justin can kick rocks!
Response from the owner Replied: Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- August 10, 2021
Response from the owner Replied: Hi, we regret to hear that your experience with us was not a more positive one. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4832 to discuss what we can do to help.
Google Review
- August 06, 2021
Response from the owner Replied: Hi Robert, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- August 05, 2021
So I have been coming to Pompano Mercedes Benz for 3 years. Everyone in the place will treat you like family. I had the experience of meeting the Director of Parts, Michael Rodriguez. I now consider him my brother. He was not only helpful but he has excellent human skills. Each time I come to the...
Response from the owner Replied: James, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- August 04, 2021
Response from the owner Replied: Hi David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- August 02, 2021
Response from the owner Replied: Jeri, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.
Google Review
- August 02, 2021
Response from the owner Replied: Hello, thank you for rating us so highly! It is fantastic to see a rating like this!
Google Review
- August 02, 2021
Response from the owner Replied: Thanks for your review! We strive to provide a great customer experience, and definitely appreciate your rating. Please don't hesitate to reach out if you need anything. Best regards!
Google Review
- August 02, 2021
Response from the owner Replied: Hi, we're disappointed to see this rating of Mercedes-Benz of Pompano. If you would like to discuss your customer experience with the management team, feel free to reach out at (954) 644-4832. Thank you in advance for taking the time to give us your feedback about your customer experience.
Google Review
- August 02, 2021
Response from the owner Replied: At Mercedes-Benz of Pompano, we sincerely value your review. Thanks for such a positive rating!
Google Review
- August 02, 2021
Response from the owner Replied: Hi, thanks for your great review of Mercedes-Benz of Pompano. If there is anything else we can do for you, please don't hesitate to let us know (954) 644-4832. Have a great one!
Google Review
- August 02, 2021
Response from the owner Replied: We love stars! Thanks so much!
Google Review
- August 02, 2021
Response from the owner Replied: Thank you for the positive review! We hope you'll choose us again in the future for your automotive needs!
Google Review
- August 02, 2021
Response from the owner Replied: Hi, please do not hesitate to reach out if you have any questions for us! Thanks for rating us so highly!
Google Review
- August 02, 2021
Response from the owner Replied: Thank you for taking the time to leave us this positive review! Lovely to see you had a great customer experience with us!
Google Review
- August 02, 2021
Response from the owner Replied: Hello, the high rating is very much appreciated! Have a great one!
Google Review
- August 02, 2021
Response from the owner Replied: Hi, we appreciate your great rating of Mercedes-Benz of Pompano! If you ever need anything else, we hope you'll choose us again!
Google Review
- August 02, 2021
Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- August 02, 2021
Response from the owner Replied: Thank you very much for the high rating! We hope you will choose us again for your future automotive needs!
Google Review
- August 02, 2021
Response from the owner Replied: Hi, we sincerely appreciate you taking the time to leave us this rating! Take care!
Google Review
- August 02, 2021
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- August 02, 2021
Response from the owner Replied: Thank you so much for taking the time to review your customer experience with us. We are absolutely thrilled that you have rated us so highly! Kindest regards.
Google Review
- August 02, 2021
Response from the owner Replied: Thank you for taking the time to leave us this amazing rating! Have a wonderful week!
Google Review
- August 02, 2021
Response from the owner Replied: Hi, we take our reviews seriously and are disappointed to see that we didn't meet your expectations. We'd like to learn more; please reach out to us at (954) 644-4832. We hope to hear from you soon.
Google Review
- August 01, 2021
It was amongst the greatest of experiences. Service greeters were excellent and our Service writer, Armando was excellent, courtesy, and knowledgeable on all aspects of the service needed. The loaner car service was an added excellent touch to a perfect service experience. When needing service on...
Response from the owner Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- August 01, 2021
Response from the owner Replied: Hi Kim, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- July 29, 2021
I would not recommend this dealer for a repair. I had an appointment to have the button on the driver's door fixed that releases the trunk. The first appointment I had to come in to get them to order the part. The second appointment they kept the car and the button part came in broken. I then took...
Response from the owner Replied: Hi Ramy, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (954) 644-4832 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care!
Google Review
- July 28, 2021
Response from the owner Replied: (Translated by Google) We appreciate you taking the time to leave us an answer, Carlos! If you ever need help, just give us a call. Happy motor racing!(Original)¡Agradecemos que te tomes el tiempo para dejarnos una respuesta, Carlos! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!
Google Review
- July 26, 2021
Response from the owner Replied: Hello Rolando, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- July 24, 2021
I was so happy to find Mercedes Benz of Pompano through Autonation. I was searching for a particular model. I was told by my local dealer it will not be released until sometime in 2022 and that I will love it because it has been completely redesigned. I looked on the internet and found that...
Response from the owner Replied: Carol, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- July 24, 2021
Response from the owner Replied: Anna, we regret your experience with us here but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-4832 -- we hope to hear from you soon.
Google Review
- July 23, 2021
Service seems to get worse and worse. The greed is beyond. Stop penny pinching and provide an excellent service as you used to. Also I wonder why service personnel keeps changing. Maybe its time to change management? Anyone else agrees with me, that service management needs to go?
Google Review
- July 23, 2021
Mercedes, here and my dealer in NY both provide great service !
Google Review
- July 22, 2021
This was by Far the worst experience for service at a dealership ever. Horrible communication, no follow up. And misleading diagnosis. People simply would not pick up the phone to explain what was going on, and would not return voicemails. Had to drive dealership on multiple occasions to get...
Response from the owner Replied: Hello Tom, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Google Review
- July 21, 2021
Found a 2016 Lexus RX450h I was looking for at this dealership. I flew down from Ohio, reviewed the car, completed the purchase paperwork, and was on my way back to the airport in 2 hours. Had the car shipped to Ohio. Xavier and Giancarlo were great to work with.
Response from the owner Replied: Hello, we set high expectations for ourselves so its gratifying to hear you had a great experience with us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Pompano!
Google Review
- July 16, 2021
This was the best car buying experience I have ever had. Isaac and Reggie were on top of the whole process and I was in and out of there within 3 1/2 hours, including having tint installed on the new vehicle!
Response from the owner Replied: Cynthia, thank you for your kind review; we are happy to pass along your comments to Isaac and Reggie here at Mercedes-Benz of Pompano! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- July 15, 2021
Anja is the reason I use this Mercedes Benz location. She is knowledgeable, always respectful of your time, pays you 100% of attention no matter how busy and she is your biggest asset.
Response from the owner Replied: Hi Catherine, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! If you need more help, our team is available to talk -- safe travels!
Google Review
- July 14, 2021
I bought a car from Auto Nation a year ago. The dealer I use to service the car is a Auto Nation dealer. Mercedes Benz Pompano Beach. I wanted to sell the car a d asked them to give me a bid while I was waiting for it to be serviced. Their bid was more than fair and I sold them the car on the spot....
Response from the owner Replied: Hi John, thank you so much for your positive comments about Mercedes-Benz of Pompano! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- July 13, 2021
We had an awesome experience at this dealership. Steve Raman was amazing as well as the finance people. I thank you for making this purchase so easy. And I love the car.
Response from the owner Replied: Carol, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- July 11, 2021
Sales guy was excellent. The dealer does not have cars right now just used or certified by Mercedes. Unbelievable
Response from the owner Replied: Hello Ana, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- July 10, 2021
I purchased an SUV from Mercedes of Pompano Beach and 2 days later learned that the car had 3 recalls. Contacted my sales person to ask why werent they resolved prior to handing the car over to me. He said that there were no remedies at the time. Not sure what that meant especially when I had to...
Response from the owner Replied: Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to discuss this with you. Please reach out to us at (954) 644-4832 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care!
Google Review
- July 10, 2021
This is by far the best Mercedes-Benz dealership between the Palm Beaches and Broward! I always go to Delray, which is where I leased my Mercedes and continually receive poor service. Took my car to Delray because my electronic dashboard kept cutting off while I was driving and auto stop didnt work,...
Response from the owner Replied: Hi Chris, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- July 09, 2021
Great experiencie buying at Mercedes Benz at Pompano Beach.Thanks Fernando!
Response from the owner Replied: Hello Alejandro, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- July 06, 2021
Brian was very clear about the services my vehicle needed, provided an accurate price estimate, and kept me updated on the services throughout the time the dealership had my vehicle. The loaner vehicle I was provided was spotless! Everyone from my service coordinator, the individuals checking my...
Response from the owner Replied: Katherine, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!