Google+ Review
- October 15, 2017
Top of the Line
Google+ Review
- October 08, 2017
We have purchased 3 cars from Viti and have been very satisfied with sales and service. In fact my daughter came from Maine to purchase her CLA because of our experiences. Sue has been our Service Rep since our first purchase. She is very helpful and always considers our feelings and expectations...
Cars.com Review
- October 08, 2017
The complete experience was typical "Viti!" From start to completion, care, communication, and professionalism were extraordinary. With service specialist, Ray, as my point of contact, I was kept abreast of the care to keep my Benz in pristine condition. As always, Viti goes above & beyond! *****
Google+ Review
- October 01, 2017
Fabulous service
Cars.com Review
- October 01, 2017
As usual, every thing was great, with one exception. The wash and cleaning job was mediocre at best -- the windshield was very streaked, and the vacuuming inside only included the carpet. The compartments of the center console were not vacuumed at all. This was unusual, in that in the past, these...
Cars.com Review
- October 01, 2017
Great and honest service, pick up and delivery around my schedule. The cost was reasonable considering that the car is a Mercedes and it was its first checkup.
Google+ Review
- September 29, 2017
Have been using Viti for several years now both for my car and my wife's. They have always been fantastic with service but for sales and any other request made. There is a Mercedes dealer about 4 miles from our house but prefer to go to Viti (l 1/2 hours away) because of the way we have always...
Google+ Review
- September 26, 2017
Very good customer service
Cars.com Review
- September 25, 2017
I had an amazing experience. Jonathan was quick and thorough. My questions were answered promptly and I didn't have to go back and forth with numbers...which we all find trying.
Cars.com Review
- September 22, 2017
I have been a customer of Viti Inc. for 13 years. My experiences from buying a car to having it serviced have always been positive. Viti not only looks after your vehicle during service but also you as a customer, making sure you are fully satisfied with the work completed. Their service department...
Cars.com Review
- September 21, 2017
I have never had such a memorable, enjoyable, and exciting experience while shopping for a car! Kerry Santagata is the absolute best! The dealership is very clean and well organized, and the entire staff is very helpful.
Cars.com Review
- September 18, 2017
This is the second time I have gone to Viti Mercedes for service, once again the experience of service was great. Polite attentive staff, It was a pleasure to return to this dealership for the servicing of my Mercedes. This Dealership cares not only for your vehicle but treat their customers...
Google+ Review
- September 17, 2017
Cars.com Review
- September 15, 2017
Best of the best. Great service...great people. They care about their customers! THE best dealership in the Northeast.
Cars.com Review
- September 15, 2017
Always a pleasure stopping in... their professionalism and knowledge are clearly evident. Great free coffee doesn't hurt either!!!
Google+ Review
- September 14, 2017
Always a pleasure to bring my vehicle in for service at Viti Mercedes. Excellent customer service.
Cars.com Review
- September 14, 2017
Great job done fast always courteous! Russell is always great and makes car repairs easy for the customer
Cars.com Review
- September 13, 2017
Jon was such a pleasant person to work with from the moment we met him to driving the car off the lot. He was confident in our buying power and was so friendly. He is very good at his job I even signed for a car I didn't drive yet (my Fiance test drove). We've been to Lexus and Audi before coming to...
Google+ Review
- September 12, 2017
Overall Service not The Best had to bring Vehicle in 2 times within a week. Told service what was Wrong. I will go where I purchased my Vehicle in the Future if needed long ride but the Service at Flagship Motors in Lynn is Awesome. .
Cars.com Review
- September 10, 2017
I hate car dealers except for Viti. They are reasonable honest and timely in all of my requests. From the smallest issue to guidance of how to tackle a large repair, I feel that they are being honest. My car still purrs with over 100k miles.
Google+ Review
- September 09, 2017
Fast and friendly
Google+ Review
- September 06, 2017
Google+ Review
- September 06, 2017
Cars.com Review
- September 05, 2017
I have to say this was experience in buying a used car ever for me. I have bought my share of cars and it was always pressure, but this time it was like i was family. I would recommend Viti to anyone who would ask or is looking for a car.....
Cars.com Review
- September 01, 2017
My wife and I had a very positive experience purchasing our new Mercedes GLC from Viti. Huge thanks to Jon Lehane; Viti sales rep. Jon did a tremendous job working with us through the process. His service gets an A+! The dealership is lucky to have him. Thanks Viti.
Yelp Review
- August 30, 2017
I always give businesses multiple chances... But I'm really disappointed in Viti Mercedes. I ended up at VIti years ago when they were extremely helpful with servicing an E class for me under warranty. I ended up purchasing a new ML 350 from them almost 3 years ago now. The only reason I was able to...
Cars.com Review
- August 25, 2017
My service rep, Ray Machado, kept me informed on every step. Viti's service department in beyond any I have ever had dealings with before. Their methods of dealing with customers has always been excellent. I highly recommend this dealership for both buying and servicing your vehicle.
Google+ Review
- August 23, 2017
Google+ Review
- August 23, 2017
Google+ Review
- August 23, 2017
The rep said they had the parts so I took my Sprinter camper to them. They did not have the parts. It's a real chore moving my camper; it's parked at the end of a steep hill on a narrow street in the city. I was really let down that they weren't able to complete the service they said they could...
Cars.com Review
- August 22, 2017
It was a great pleasure shopping for used Mercedes at VITI. The Sale Rep Jonathan was excellent to work with. We test drove several of the vehicles on the lot before selecting the one we wanted. The process was excellent and the car was delivered as promised.
Google+ Review
- August 16, 2017
Doug Eccleston is always there to help.
Google+ Review
- August 16, 2017
Excellent service
Google+ Review
- August 16, 2017
We recently purchased an '88 560SL and brought it to the folks at Viti for upgrades and service. Dan Blinn was our service consultant, new to Viti but not to us as he has been our contact through Lexus for almost fifteen years. There is none better than Dan. Technicians Jay and Gene, each with more...
Cars.com Review
- August 15, 2017
We had a fantastic experience with Jon Lehane who was our sales representative. He did an incredible job. Make sure you ask for him because he LISTENS and HELPS. He is a true pleasure to work with,
Cars.com Review
- August 14, 2017
Viti knows service like no other dealership I have ever experienced!! If you have a full schedule, with little time to waste, Viti knows how to make buying a car fast, easy and accurate without missing a beat. Thanks tons Viti - loving my new ride!!
Cars.com Review
- August 13, 2017
Doug Eccleston was cooperative, accommodating, friendly and responsive. He is a gentleman , he went oot of his way to accommodate my needs. Thank you Doug and thank you Viti.
Cars.com Review
- August 13, 2017
I have only been to the dealers 1 time. I purchased 6 vehicles from Viti and have never had a problem. I also hate car dealers so I would blast them if I did. They are great. Probably got 3 more purchases before I kick the bucket and they will all be Viti.
Google+ Review
- August 06, 2017
Google+ Review
- August 06, 2017
Google+ Review
- August 06, 2017
I could not be more satisfied with my experience at Viti Mercedes.I was treated very professionally and kindly.If you are looking for a dealership to service your Mercedes, I would fully recommend Viti Mercedes. I will continue going to them for all my services and repair.
Google+ Review
- August 06, 2017
Not your typical dealership experience! Car was ready on time. The bills was exactly as negotiated. The car received extras at no cost! Great dealership!
Google+ Review
- August 06, 2017
Russell Machado is on top of all my car needs. Very easy to talk to and get answers. He knows his Mercedes lineup and has the answers right away!
Google+ Review
- August 06, 2017
I would give them 10 stars if I could! I bought an ML350 for my wife from a totally different dealership and decided to bring it here to the professionals at Viti- Mercedes to get checked out because of a noise it was making, turns out the drive shaft was completely destroyed, a huge saftey concern!...
Yelp Review
- August 04, 2017
Great service from Buddy and the Crew at Viti !!Jonny Martellino
Yelp Review
- August 04, 2017
Sue was very professional, courteous and always nice. A pleasure to go to Viti for any of my automotive needs.
Cars.com Review
- August 04, 2017
After purchasing 10 cars from Viti I would NEVER consider buying or servicing my car any where else....Greg Forrest sales and Russ Machado Service are a great team.
Cars.com Review
- August 04, 2017
Excellent service and knowledgeable service representive
Cars.com Review
- August 03, 2017
By far the best Mercedes Dealer in Grater Boston..........First Rate Service!!
Cars.com Review
- August 02, 2017
Susan McDermott has been wonderful for over five years -- from cars to the Sprinter van she has always been on top of things. The service staff are wonderfully friendly.
Cars.com Review
- July 30, 2017
Danny has done a great job in James place....Viti is excellent Mercedes Store
Cars.com Review
- July 26, 2017
I lost my car key in a park in Newport and was stranded with my dog. Ray at Viti Mercedes came to my rescue with a replacement car, tow truck and new keys. Great service. Thank you Ray.
Yelp Review
- July 20, 2017
As always VITI goes above and beyond. Thank you again for the great service!
Yelp Review
- July 19, 2017
My Service Advisor, Sue, is wonderful, informative, professional, and friendly as is everyone in the dealership. I recommend VITI to anyone and everyone. They set an example as to how to treat customers.
Cars.com Review
- July 18, 2017
I recently purchased a 2017 E300 from Viti. Jon Lehane sold us the car. He is very knowledgeable about the products. He was very patient with us in that we weren't sure whether we wanted to buy a pre-owned or new vehicle. Never put pressure on us to go either way and showed us what Viti had to...
Cars.com Review
- July 13, 2017
My family and I recently returned to Viti after travel and experience with other Mercedes dealers. It is refreshing to see that Viti has not wavered from their continuity of professionalism, kindness, and attention to detail that stands out above the rest. Special thanks to Doug Eccleston who...
Cars.com Review
- July 12, 2017
After searching for a few weeks, I wanted to check out the CLA 250 4Matic. I went in for a test drive and Jon was very knowledgeable and friendly. He answered any questions I had about the vehicle, which was a lot. They had one on the lot that I really liked. The business manager was extremely...
Google+ Review
- July 06, 2017
Google+ Review
- July 06, 2017
Google+ Review
- July 06, 2017
Google+ Review
- July 06, 2017
James Gray in Service always courteous and respectful....returns all calls and listens intently. Technicians work always excellent and vehicle is always clean. never been treated rudely, all Mercedes stores should run this way.
Google+ Review
- July 06, 2017
Salesman Paul Coyne was very helpful . I will return
Google+ Review
- July 06, 2017
another great purchase from Viti, Inc thanks Krista, Dina and Joanne!!
Cars.com Review
- July 05, 2017
I have worked in the service industry for over 40 years, so I both know and appreciate great service. John and the folks at Viti are superb. Their reputation speaks for itself. I was treated well from the first minute, and by everyone I met.
Cars.com Review
- July 01, 2017
This is my 4th car in a row from Viti.....my S550 would not start and I was in East Greenwich so we had it brought to Inskip.....It started for them and they gave it back to us with no idea how to fix it or why it happened.....hey I know there is probably too much computer stuff on that...
Cars.com Review
- June 27, 2017
Gary garafolo was great he did an excellent job we meet a lot of the staff there and were very pleasent will deffinetly but another car there
Cars.com Review
- June 26, 2017
I have bought 7 new cars in the last 15 years. I bought a GLS 450 from Viti and this was by far the BEST experience. Jocelyn was great and professional from the initial contact, test drive, and explaining the features of the car when we picked it up. Will was easy to work with, he even took 2 cars...
Cars.com Review
- June 23, 2017
As always, Ray Machado, my Service Representative, made my sure my car came back to me running well and looking good good!!! Kate Leonard
Cars.com Review
- June 21, 2017
Excellent customer service, no pressure and very respectful towards customers. I would recommend this dealership to anyone looking for new or used car.
Cars.com Review
- June 14, 2017
Dead battery in my 2008 C 350. Sue got me in to get it fixed and out in an hour. Great service. Thanks
Cars.com Review
- June 08, 2017
Awesome customer service New employer have excelled
Google+ Review
- June 06, 2017
Brought my car in for a software update and hours latter they call and say they can't it's discontinued
Google+ Review
- June 06, 2017
I've purchased and serviced multiple cars here in the last 10 years. It's always been the most convenient and best experience.
Google+ Review
- June 06, 2017
Once again, an excellent experience with Viti's Service Department and Russell. It took a little longer as the problem was a little unusual but problem solved. Makes me a happy MB owner!
Cars.com Review
- June 05, 2017
I dislike buying cars, perhaps because of some early negative experiences. The feeling has stayed with me even when there was nothing to either rave or complain about. This most recent experience, however, was the first excellent car-buying experience I have ever had. Jon was diligent in tracking...
Cars.com Review
- June 04, 2017
Quick service with a smile! In and out in about 30 minutes.
Cars.com Review
- June 02, 2017
Viti has the best service of any car dealer that I have purchased from---ever! Ray, my service advisor, is always on top of things. I took my car in for detailing and it came out looking brand new. I now have 2 cars serviced there. Service is friendly, professional, and honest. Kate Leonard
Cars.com Review
- May 24, 2017
Been a customer for 20 years....NEVER have I had any problems with thing they have done for me. My team of Russ Machado (service) and Greg Forrest (sales) are the best.....have purchased at least 10 cars from them....
Cars.com Review
- May 16, 2017
Thank you Vitti Mercedes for taking great care with my 2012 3500 Sprinter van!
Cars.com Review
- May 14, 2017
I was concerned when James Gray was promoted and I lost a wonderful writer, but Dan stepped right in...on my first interaction with him he was courteous, friendly, and prompt. Great addition to Viti!
Cars.com Review
- May 13, 2017
Viti Mercedes will change how you feel about dealers. They have for me. They are accommodating, most friendly, and helpful when it comes time for maintenance repairs. The process is smooth. The service is outstanding. The pick up and drop off, which I use only when necessary, is a game changer, and...
Yelp Review
- May 11, 2017
Viti is simply the best car dealership I have ever dealt with. While luxury car dealerships typically offer great service, sometimes they can be impersonal. That could not be further from the truth based upon my experiences at Viti. From the sale, a thank you to Brad Barry to the exemplary service...
Cars.com Review
- May 07, 2017
Nobody but Viti touches my old reliable '79, which they keep running ---- like a Mercedes.
Google+ Review
- May 06, 2017
Love Viti. Great buying and service experience. Would purchase from them again. Fair and honest.
Cars.com Review
- May 05, 2017
This is my first trade in and purchase at Viti (I have used them for service of my other Mercedes which was excellent as well). I checked out their website before my visit which was good. It was not my intention to buy on my first visit; however, I did find a car I liked and bought it on the...
Cars.com Review
- May 04, 2017
Viti is awesome, excelente buying and service experience
Cars.com Review
- May 02, 2017
This was my first encounter with Viti, Inc and I have never liked working with car dealerships, however working with Viti has changed my mind. The entire experience was far superior to any dealings I have had with car dealerships. I was a staunch supporter of BMW and decided to take the leap and...
Cars.com Review
- May 02, 2017
Worked with Krista in the tiverton location. Couldn't of pictured a better sales rep to make this process as stress free as possible and enjoyable!
Cars.com Review
- May 02, 2017
Jon Lehane and Bill Sides made this the most seamless car buying experience I have ever had. They took care of everything!
Cars.com Review
- May 02, 2017
Great service from Krista and Brad Sollito when purchasing my new vehicle. They made the process easy and stress less. Thank you!
Cars.com Review
- May 01, 2017
Wonderful experience, Love the entire team, Love the car! Very helpful and knowledgeable and accommodating
Cars.com Review
- April 30, 2017
Loaner was too old and dirty.Thought a vehicle loaner should have lot less miles and at least clean on the inside.
Cars.com Review
- April 28, 2017
I enjoy the quality and convenience of dealing with Viti Mercedes service department and appreciate the quality and safety features of the automobile itself. I recently had both vehicles in for service at the same time totaling approximately $5,000.00. but did not receive the $100. service discount...
Cars.com Review
- April 21, 2017
I was a previous BMW owner and recently just purchased my first Benz (E350 4Matic) at Viti Inc. in Tiverton R.I.. Needless to say I will never transition to another brand of car or shop at another dealer ever again. Not only was the sales staff extremely helpful and welcoming my sales consultant...
Cars.com Review
- April 21, 2017
We are absolutely pleased with Vito's service and sales operations. The staff is attentive, responsive to our needs and appears to interested in doing what is best and most economical for us. We couldn't be more pleased.
Cars.com Review
- April 20, 2017
Extremely Professional team, let me know if there were any problems in advance
Cars.com Review
- April 20, 2017
Excellent dealer, great service and all employees courteous and knowledgeable.
Yelp Review
- April 19, 2017
I just purchased a Mercedes for the first time last month. During the process with my sales person I was often told how great Viti was and their commitment to customer service. Well before I owned a Mercedes I had purchased a VW form Medford VW and I absolutely loved my service and the commitment of...
Cars.com Review
- April 17, 2017
Greatest car buying experience from top to bottom! We were treated with respect, integrity and professionalism. Everyone at Viti treats you like you are part of their family. No haggling negotiations, no mind games, just fair pricing and up front terms......couldn't ask for better!
Yelp Review
- April 15, 2017
Have used Viti in the past and felt that while the actual work was done well, the customer service was just ok.I needed state inspection & winter tire changeover (I have two sets of wheels/tires) on my Sprinter and elected to have free valet service come get the van. Was told van to be picked up...
Cars.com Review
- April 14, 2017
Great service! Excellent work! They did a great job on 10k service and took care of some minor issues. Provided a complimentary car. I also liked the service waiting area with a good coffee maker.
Yelp Review
- April 12, 2017
We have been a Viti customer for over 30 years. The reason being he professionalism in all departments. Bud Cartin, our service advisor is phenomenal with his knowledge and his sense of humor. In sales Gary Garafalo is unheralded.
Yelp Review
- April 09, 2017
The customer care is unparalleled!!!I have been with them for over 15 years Would not change!!!My service advisor Sue McDermott is the best
Cars.com Review
- April 09, 2017
I have been with Viti for over 15 years. Unparalleled services. My service advisor Sue McDermott is simply the best!!
Cars.com Review
- April 06, 2017
I worked with Brad Solitto on the purchase of my 2016 Mercedes E350 4 matic and since the purchase two service visits for routine maintenance through my Service Adviser Ms. McDermott
Google+ Review
- April 06, 2017
outstanding !!!!!!!!
Google+ Review
- April 06, 2017
outstanding !!!!!!!!
Google+ Review
- April 06, 2017
OUTSTANDING EXPERIENCE FROM START TO FINISH!! FAR SUPERIOR TO MERCEDES BENZ OF WARWICK, RI.
Google+ Review
- April 06, 2017
Outstanding service. They dropped a loaner off at my home, took my car in to get service and dropped it off at the house - clean - when the job was done.
Google+ Review
- April 06, 2017
Sue McDermott, my Service Consultant, gave me a call to inform in of a service my car needed. Without this call I would not have known my car needed to be recalculated after having a new windshield installed.I had a loaner car the next morning and returned that same afternoon. Thanks, Sue.
Cars.com Review
- April 06, 2017
Try Viti and you won't go anywhere else! They are very responsive and always make sure your experience is unsurpassed!
Cars.com Review
- March 30, 2017
great car dealership. I will only buy from Viti! would definitely go back and will recommend highly. Treated like an Honored guest.
Cars.com Review
- March 27, 2017
Jonathan was a joy to work with in purchasing my new vehicle. He made the whole process a joyful experience! I would highly recommend Jonathan and Viti to everyone who is looking to purchase a new vehicle. Thank you!!
Cars.com Review
- March 25, 2017
Have always received the best service on any other MB dealer. It is more like working in a family atmosphere rather than a number at the check out counter.
Cars.com Review
- March 22, 2017
Russ Machado, is a highly regarded service consultant who is very accommodating, prompt and truly interested in my needs.
Cars.com Review
- March 09, 2017
Excellent customer service. Very satisfied. A+++
Cars.com Review
- March 09, 2017
Love working with these people. All of them very professional, trust worthy and hospitable. I go back to Viti each time because I HATE car buying. very very stressful. Viti makes things easy for me. Very open, honest and detailed. This is my lifetime dealership. Gary, Dina and Joanne are wonderful...
Cars.com Review
- March 06, 2017
Incredible service,always done right the first time. they leave me a sparkling clean loaner, always on time; return my car, always on time, sparkling clean. If there's a delay, due to an ordered part, for example, I'm notified immediately and of course, I still have the loaner. In addition, Viti...
Google+ Review
- March 06, 2017
I've enjoyed the friendly and efficient service I've experienced at Viti.
Google+ Review
- March 06, 2017
Doug at Viti is the most helpful service manager I've worked with at any care dealership. Very knowledge about the cars, required service work, and goes the extra mile for customers is need.
Google+ Review
- March 06, 2017
Viti goes above and beyond for their customers. They're extremely friendly and make the entire car buying experience a pleasure. Jocelyn was my salesperson and she was wonderful to work with, Went out of her way to find my the perfect vehicle to suit my needs. I highly recommend this dealership and...
Google+ Review
- March 06, 2017
Outstanding as always!! I have been doing business with Viti for a few years. Doug in services is fantastic. I recently purchased another Sprinter Van from Robert for my business. Very easy process and best of all gave me a fair deal!! I also want to say that Doug went above and beyond and very much...
Cars.com Review
- March 05, 2017
It's always a pleasure taking my vehicle to viti; I wouldn't go anywhere else. The service there is A+.
Cars.com Review
- March 03, 2017
Viti goes above and beyond for their customers. They're extremely friendly and make the entire car buying experience a pleasure. Jocelyn was my salesperson and she was wonderful to work with, Went out of her way to find my the perfect vehicle to suit my needs. I highly recommend this dealership and...
Cars.com Review
- February 27, 2017
I utilize Viti MB service exclusively for my E350. After years of ownership, you would think I just drove it out of the showroom. Service rep Sue Mc Dermott is excellent at keeping me informed. No question goes unanswered as she is my direct line to those actually performing the maintenance. Pick up...
Cars.com Review
- February 26, 2017
This is the best dealership I have ever have done business with and would recommend them to anyone.
Cars.com Review
- February 26, 2017
I'm a loyal client of Viti Mercedes Benz...the company has been loyal to me as well. We purchased my '07 wagon and have always returned for service. The staff is professional and friendly. I've even stopped by to program simple things: my phone with Bluetooth and garage doors. My advisor Bud Cartin...
Cars.com Review
- February 15, 2017
From start to finish, the buying process was professional and effective. Jon Lehane was patient and found a better car than I had in mind and pointed out its advantages. It's price, as well as my trade in were fair and reasonable. The delivery was flawless and the car is perfect for me. I highly...
Cars.com Review
- February 14, 2017
Best dealership, bast service, NICEST people to deal with!!
Cars.com Review
- February 13, 2017
Recently brought my auto in for service. My loaner car was ready when I got there. When I picked my vehicle up, it was spotless inside and out and the service done was excellent. It's always a professional and courteous experience.
Google+ Review
- February 06, 2017
Google+ Review
- February 06, 2017
Google+ Review
- February 06, 2017
I am very pleased to say that Viti takes very good care of my car. The service from beginning to end is spectacular. The staff is ready to help with any questions I may have or with communications about the needs my car might have; and then call when the servicing is complete. It is just...
Google+ Review
- February 06, 2017
Very relaxed environment. I was approached by Kerri (not sure on the spelling) when I pulled up, who was very helpful. She understood I wasn't going to buy in the spot and just printed me some information on the car and never asked for email or phone number to badger me with sales calls and messages.
Google+ Review
- February 06, 2017
Great service. Sue McDermott is wonderful; I am thankful for her and for this place. I have confidence that I will be informed and that my vehicle will be repaired correctly by a knowledgeable professional. I would and do recommend Viti Mercedes-Benz to anyone.
Google+ Review
- February 06, 2017
Viti Mercedes Benz is a friendly, well maintained facility! We went to this dealership because we wanted to inquire about purchasing a vehicle. We chose to come here because of the great services that we experience and have experienced when we purchased a Volvo from Viti back in 2013. We saw Brad...
Cars.com Review
- February 04, 2017
The only difference between a Doctor and an auto mechanic is the patient. Both deal in maintenance of the subject to keep them running is top shape. Both use various tools and procedures to diagnose any concern and implement corrective measures for the health and longevity of the patient. You want...
Cars.com Review
- February 02, 2017
The reason to choose Viti is concierge style of service and efficiently provided by this expert staff. I depend of the everyday performance and appearance of my car for work. Doug Eggleston in the service department makes an effort to know me by name, know my vehicle and make my service visits...
Cars.com Review
- January 24, 2017
Great customer service, excellent communication regarding the repair. They know and value the car that they are servicing.
Cars.com Review
- January 23, 2017
Fantastic services and professionalism....A++++++...Will do business again
Cars.com Review
- January 18, 2017
I've been a member of the Viti family since 2003. Their excellence in the process of purchasing, servicing and follow up is more than I ever expected.
Cars.com Review
- January 16, 2017
Purchased a used Jeep Wrangler and was treated professionally from Sales Associate, Sales Manager and Finance Manager. Highly recommend this dealership.
Cars.com Review
- January 16, 2017
I purchased my car one year ago and have have had nothing but great service from start to current. The buying process was smooth, my salesman Brad Berry was great. I have had service on my car a couple of times and the service department has been very accommodating and easy to work with. They...
Cars.com Review
- January 14, 2017
Usual great service experience. Loaner car policy and pickup/delivery has never disappointed.
Cars.com Review
- January 10, 2017
I live in Dennis, Ma. and live about 75 miles from Viti Mercedes Benz. I am quite comfortable and pleased with Viti's pick up and drop off service. I did not travel to Viti for this repair. Further, the mechanical issue problem was handled in a professional and quick manner. I am satisfied with...
Google+ Review
- January 06, 2017
Nice people, could be a little more creative and interested in solving my problem.
Google+ Review
- January 06, 2017
As usual, superior service and support from VITI. James Gray is THE MAN!
Google+ Review
- January 06, 2017
Purchased new truck for my company, never went to dealership, they brought all paperwork & vehicle to my office. Easy to work with & great service
Google+ Review
- January 06, 2017
Doug and Danny are the best they got done what no other dealer could
Google+ Review
- January 06, 2017
As always, Viti exceeds our expectations. Susan you are an asset to the company. Thank you for always be professional, respectful, and understanding.
Google+ Review
- January 06, 2017
Great service, very easy pick up and delivery service
Google+ Review
- January 06, 2017
Sue is the best service advisor I ever met. She is very knowledgeable, detail oriented and accurate. She is always following my instructions offering me several options. They should give her a raise.
Google+ Review
- January 06, 2017
Tremendous service and fair pricing. Krista Martitz went out of her way to make us feel completely comfortable while choosing the correct vehicle for our needs. Then, Krista delivered the car to us in person to be sure we understood all of the ins and outs of the new MB technology. We highly...
Google+ Review
- January 06, 2017
I recently purchased a used E350 (still under factory warranty). I phoned Viti to see if they could take care of several split seams in the seats and badly faded wood trim. They picked up my car, left me a loaner, and had everything sorted out within 36 hours. Everything is perfect and I am super...
Cars.com Review
- January 05, 2017
customer service is always very good they do things right the first time
Cars.com Review
- January 05, 2017
Great sales reps, didn't feel pressured to buy a car. Salesman even calls to wish on holidays. Service is great, they come pick up the car and drop off while leaving a loaner behind. Highly recommend!
Cars.com Review
- January 04, 2017
This is my first Viti experience. I used to be a loyal Lexus buyer but after I purchased my first CLS, I was hooked. I just acquired a new CLS 63 S from Viti and it was the best automotive experience I ever had. Will Dame and his team are the best. I would not let distance influence your car buying...
Cars.com Review
- January 04, 2017
After 7 years as a customer having my vehicle serviced..It was time to trade in and buy another MB...The sales staff seemed very good until financing became a problem, never heard from the salesman again..sorry for VITI but MB Of Warwick (IN SKIP)just sold another MB...I guess being a faithful...
Cars.com Review
- January 02, 2017
Viti and Jon our sales representative were both great! The overall experience was simple, fast and easy. I highly recommend anyone looking to purchase a new Mercedes to give Jon a call. You won't be disappointed.
Cars.com Review
- December 31, 2016
Excellent staff and facilities. Customer service is top notch.
Cars.com Review
- December 25, 2016
My Wife's Mercedes C350 heater stopped working on one of the coldest days of the year, call Viti at 8 AM, they took the car right away, put me in a Free Mercedes loaner, and had my Wife's car fixed and back to me by the end of the day. Enough Said!
Cars.com Review
- December 24, 2016
Paul Coyne of Viti is very accommodating. He will bend over backwards to help you. I am in the process of buying another car from him and Viti. He has brought a car to my house many times so that I do not have to drive the 40 miles to Viti. Vinnie Petisce
Cars.com Review
- December 24, 2016
I have just leased my second car from Brad Barry at Viti. Always an effortless transaction on my part - he takes care of every detail. Viti is an excellent dealership -
Cars.com Review
- December 22, 2016
I'm a new customer to Viti, recommended by a different manufacturer of Mercedes in Massachusetts. Gary Garafolo, my salesman is amazing. We built the car from scratch and it came out as my wife wanted. The pricing process was seamless and the cost was just what I was hoping to pay without all the...
Cars.com Review
- December 18, 2016
Always an excellent service experience. Knowledgeable and courteous staff make all the difference.
Cars.com Review
- December 18, 2016
Jim Gray in service is excellent!!! Always receive excellent service and will continue to go to Viti in the future
Cars.com Review
- December 09, 2016
Never had a better experience buying a car! Thank u
Google+ Review
- December 06, 2016
Jon Lehane did an outstanding job in helping us with the purchase of our new 2017 GLC300 that replaced our 2012 XC90 Volvo that we had previously purchased new from Viti Volvo. From start to finish the process was no pressure and at all times very helpful. We decided on purchasing a Mercedes-Benz...
Google+ Review
- December 06, 2016
The service was excellent ! At every touch point they delivered, with ease of scheduling, complimentary pick up and drop off to professional follow thru by Russ on the services performed.
Google+ Review
- December 06, 2016
I have a been a Viti Customer for over 10 years. They are the best dealership I have worked with in my life. From sales to service you can't beat Viti. My Service Manager Sue McDermott is the best in the business.
Google+ Review
- December 06, 2016
Service, Customer Service and Follow-Up is by far one of the best that I've experienced from a car dealership. A 5 Star operation all the way around and I didn't even purchase my Mercedes from them.
Google+ Review
- December 06, 2016
What can I say. Viti is the best Mercedes dealer in New England. They are a family owned dealership which prides itself on the highest level of professionalism. The communication and attention to detail is second to none. Viti will bend over backwards to go the extra mile to make things happen...
Cars.com Review
- December 03, 2016
will be going back in the future, they did not just a good but they educated me on some of the features, also a tour of the newer models.
Cars.com Review
- November 30, 2016
An incredible place to purchase and service a car. Bud my service rep is excellent. - David
Cars.com Review
- November 29, 2016
My wife and I found the entire experience at Viti to be above and beyond what we have experienced at other car dealerships. When searching for a Mercedes, we found Viti to be second to none. To Krista and the rest of the team, keep up the great work. Its nice to know that there are still...
Cars.com Review
- November 26, 2016
Thank you to Brad Barry and Will for helping me purchase this fine automobile, now all we need is warm weather so we can drop the top.
Cars.com Review
- November 25, 2016
Amazing customer sales and service ~ They made sure we were in "the right car" for us and 1000% happy! Hands down the best dealership I've been to. We love our 2017 AMG <3
Cars.com Review
- November 21, 2016
I want to say thank you to Jon and Bill at Viti. What a pleasant experience! Better then any other car purchase I've made. If you want a no pressure and enjoyable sales experience then go to Viti and see Jon.
Cars.com Review
- November 15, 2016
What can I say. Viti is the best Mercedes dealer in New England. They are a family owned dealership which prides itself on the highest level of professionalism. The communication and attention to detail is second to none. Viti will bend over backwards to go the extra mile to make things happen...
Cars.com Review
- November 08, 2016
Excellent service from salesman and management in general.
Google+ Review
- November 06, 2016
Google+ Review
- November 06, 2016
Google+ Review
- November 06, 2016
I have always received outstanding service from Bud Cartin and the fine group professionals that take care of my car. The advice on repairs and service has been faultless, never urging unnecessary things to boost the bill. Over the years, I have bought 4 Mercedes from Viti because of the service and...
Google+ Review
- November 06, 2016
Jon from Viti Mercedes-benz provided a high-level experience for my recent S550 4 Matic Coupe buying experience. He gave me the best deal out of 4 dealerships in the fastest amount of time. He was accommodating and appreciated I wanted to move quickly. And he even delivered my new car to my home on...
Cars.com Review
- November 05, 2016
As always great customer service This is why I buy all my cars from Viti
Cars.com Review
- November 04, 2016
RAY--SERVICE---BRAD SALES---REPRESENT VITTI WELL----YOUR PUSHING FOR TOO MUCH TIME AND INFO, FOR YOUR SURVEY.REFINE IT
Cars.com Review
- November 04, 2016
James Gray of Viti consistently provides exceptional service and assistance in every way. I would recommend Viti to anyone and won't go anywhere else!
Yelp Review
- November 01, 2016
WIN WIN with Krista. She is the whole package: enthusiasm, knowledge, a sense of humor, and transparency. All the clandestine facts and figures of car-buying were researched right in front of us, printed, highlighted, and passed across the desk. What my trade-in was worth and why, how Viti rates and...
Cars.com Review
- October 31, 2016
At Viti they make purchasing a car an enjoyable experience. I wouldn't go anywhere else. The salesman was great......he made everything go smoothly.
Cars.com Review
- October 31, 2016
My experience was unlike any other car buying I have done. I am pleased with my beautiful car and happy to look forward to being cared for by Viti.
Cars.com Review
- October 29, 2016
have been going to viti for years russ machado in service is in my mind the best always says what is wrong and no more car comes back perfect with never a return for problems great job thank you bryan from dartmouth mass
Cars.com Review
- October 23, 2016
Had a problem with tire pressure sensor and Viti fixed the problem by replacing the two defective sensors. They picked the car and left me a loaner car during the repairs. The problems was fixed and the car came back clean. Excellent service and guys that pickup and delivered the car were very...
Cars.com Review
- October 22, 2016
James Gray and support staff provide exceptional car every time needed.
Cars.com Review
- October 20, 2016
Had car picked up at my work. Arrival was 50 mins late. Upon return, the trunk was not vacuumed and the dashboard was minmally cleaned.