Google+ Review
- February 19, 2018
Cars.com Review
- February 19, 2018
I have been buying my cars from Viti for over 10 years and always have had amazing service! I wont go anywhere elese. Love their Mercedes loaners!
Cars.com Review
- February 18, 2018
From the minute I placed a service request with Sue McDermott, Viti professionals took over and made life easy. Sue set the time for a pick up; pick up was on time & loaner vehicle excellent; Sue called with $$ estimate for service I had required, I ok'd; Sue called back with a couple of...
Google+ Review
- February 15, 2018
Good people
Cars.com Review
- February 13, 2018
Our salesman Jonathan Lehane was absolutely wonderful and so professional. He was very patient with us explaining all of the mechanisms that were featured on our 2015 Mercedes Sedan. Not only once but twice after he had explained it the day before. He took us out for a drive and explained all of...
Cars.com Review
- February 07, 2018
I came in on an emergency basis and was welcomed in a very friendly manner. I was back on the road in no time with my repair done. Fantastic experience!
Google+ Review
- February 04, 2018
A totally seamless service experience!
Cars.com Review
- February 03, 2018
Had the opportunity to drop my car off myself. Check in was seamless and easy - even when we had to do a last minute swap of loaner cars. All around, Viti comes through again. Despite the inclement weather, the crop off of my car was on-time and uneventful! A+++
Google+ Review
- February 02, 2018
Google+ Review
- February 02, 2018
Google+ Review
- February 01, 2018
I received excellent service from Viti on my recent visit. Russell M. is attentive and responsive to all questions and details. Due to recent surgery, I needed a loaner vehicle that I could get in and out of and he was able to arrange for one in a timely fashion.Another great service...
Google+ Review
- February 01, 2018
Sue McD. is wonderful to work. I am very pleased with everything about Viti. The fact that they can pick up and return my car is so helpful. When I get my car detailed (and the owner of 3 German Shepherd Dogs), it comes back looking like a new car. Don't know how they do it!
Google+ Review
- February 01, 2018
VITI MERCEDES is the most professional and friendly place to bring your vehicles, their staff and ownership, make you feel like you are the most important person to walk in that day. And they don't try to upcharge you or sell you any item you are not interested in.
Google+ Review
- February 01, 2018
GREAT PLACE FOR SERVICES
Yelp Review
- February 01, 2018
You can't beat the service at Viti Mercedes. From purchase to service I have always been satisfied and the representatives are friendly and very helpful. I love the convenience of a loaner and the service department is great. My service rep, Ray Machado, is also very helpful with any service...
Cars.com Review
- February 01, 2018
Another great service experienceprompt, efficient, and courteousRuss is a great facilitator! This was the biggest job that Viti has completed for me and I am impressed with how quickly it was diagnosed, the parts obtained, and the work completed. Thank you!
Cars.com Review
- January 31, 2018
I dealt with Bob Floravanti and purchased a new Sprinter Van 4x4. The deal went through seamlessly from start to finish. I had a tire issue early on that Doug Eccleston corrected immediately so I would definitely recommend Viti to anyone looking for a Mercedes.
Cars.com Review
- January 29, 2018
After having my old car "die" it was a pleasant experience to feel completely taken care of. The staff at Viti are professional and took me by the hand to make sure that I was satisfied and happy, with no pressure. Thank You Viti.
Cars.com Review
- January 28, 2018
On my 11th MB......customer service and making buying and service my vehicles easy as pie. Greg Forrest Sales and Russell Machado Service are awesome. HIGHLY RECOMMEND
Yelp Review
- January 25, 2018
Viti Service is exceptional, fast and professional. Thanks Doug and crew!Tom DelFarno. Lincoln RI
Cars.com Review
- January 25, 2018
Exceptional service from Doug and crew! Always professional and fast. Best service department anywhere. Car was returned in pristine condition. No other service Dept comes close.
Google+ Review
- January 24, 2018
Great automobiles, sales and service!
Cars.com Review
- January 24, 2018
Jon LeHane made the process incredibly effortless. He was attentive to my preferences and truly ensured I chose the vehicle that matched my goals. I appreciate that every step of the way Jon was knowledgable and created a comfortable environment. I am ecstatic with the new vehicle, felt the...
Cars.com Review
- January 21, 2018
Always great!! The people are always friendly and willing to go out of their way!! I can usually look over the latest models and find something I'm interested in.
Google+ Review
- January 19, 2018
Regular sales pitch and pressure. I knew more about the cars then they did. I may have been in a sweatshirt, but I wasn't there to buy a C class. I was there to buy a S class for my wife. What do I want for monthly Payments? How about APR vs ROI. Must be because of proximity to Fall River and New...
Google+ Review
- January 19, 2018
Top-notch dealership . . . highly recommend!
Yelp Review
- January 18, 2018
Susan was just great . She took very good care of me. I thought my bill was high She went through it carefully to show me what was done and why,Arthur Parker
Google+ Review
- January 17, 2018
Best Car Buying Experience Ive ever had. Customer Service is top notch and everyone is extremely easy to work with. Brad, Sarah, Steve, and Will were awesome! Im a customer for life and I love my new e-class. Thank you!!
Yelp Review
- January 17, 2018
Great place to buy or lease a new Mercedes. Brad Barry was great. He answered all our questions and got us a great deal. I'm loving my new car.
Google+ Review
- January 14, 2018
Google+ Review
- January 08, 2018
I received excellent service from Viti on my recent visit. Russell M. is attentive and responsive to all questions and details. Due to recent surgery, I needed a loaner vehicle that I could get in and out of and he was able to arrange for one in a timely fashion.
Cars.com Review
- January 08, 2018
I received excellent service from Viti on my recent visit. Russell Machado is attentive and responsive to all questions and details. Due to recent surgery, I needed a loaner vehicle that I could get in and out of and he was able to arrange for one in a timely fashion.
Google+ Review
- January 07, 2018
Google+ Review
- January 07, 2018
Yelp Review
- January 05, 2018
I've always been very satisfied with any dealings at Viti Bros. They go out of their way to please the customer.
Yelp Review
- January 04, 2018
Great service and treatment by the staff at Viti! That's why I chose this dealership over other Mercedes dealerships in the area! Love the car and the service.
Cars.com Review
- January 04, 2018
Customer service was excellent and everyone we came in contact with were friendly, even employees who were not helping you purchase the vehicle.
Cars.com Review
- December 31, 2017
Tony Miele was incredibly helpful and knowledgeable in rendering extensive repairs to my 1985 Mercedes. I am a Viti customer because of Tony and I look forward to working with him on all of my interaction with Viti motors . Very professional and considerate.
Google+ Review
- December 28, 2017
Sue M. was a great help in getting my SUV repaired quickly and efficiently. She kept me updated via text. The mechanics did a great job, too. The loaner car is really convenient. I've been going to VITI for about 3 years and the service and quality have always been excellent. Thank you Sue and...
Cars.com Review
- December 28, 2017
Called Russ and left a VM that my wiper blade flew off the car....around noon I called him back to see if he got my message.....he told me he sent the mobil van out and it's all fixed.....WOW that's great service and the reason I've bought 11 cars from Greg Forrest at Viti......he and Russ Machado...
Google+ Review
- December 22, 2017
I have been with Viti for over 2 years now. My service adviser, Doug, is always prompt in returning my calls and answering any concerns I have. The service has always been exceptional.
Google+ Review
- December 19, 2017
Cars.com Review
- December 19, 2017
My experience buying a new 2017 Sprinter Cargo Van from Viti, Inc it did truly exceed my expectation ! My sales Gary Garofalo was quick, easy to deal with and professional! Also Sara from financing and Joanne the sales manager did make everything go flowless. Although was almost 1000mile away from...
Google+ Review
- December 14, 2017
Yelp Review
- December 12, 2017
Called and spoke with service twice, set up an appointment and waited a week. When I brought the car in, they proceeded to say you don't have an appointment and sent me to the back office. Where the scheduling office proceeded to say "are you sure you didn't call Volvo?" I have a 120k MSRP AMG and a...
Cars.com Review
- December 10, 2017
Service is top notch at Viti's. I really appreciate my service expert, Ray Marchado. He always explains what the problem was and how it affected the operation of the car----as a woman I very much appreciate his spending the time to explain. And---the car always comes back nice and clean!!!
Cars.com Review
- December 09, 2017
GREAT STAFF THROUGH AND THROUGH!! FACILITIES ARE TOP OF THE LINE.
Cars.com Review
- December 06, 2017
Everyone at Viti is professional and know there stuff. My salesman Jon LeHane made the whole experience first class. Highly recommend
Cars.com Review
- December 04, 2017
They are always excellent and very accommodating. Never have a problem with the service department.
Cars.com Review
- December 01, 2017
Great professional service. Sue is great very professional and very warm.
Google+ Review
- November 30, 2017
I will start by saying Thank you so much to Dina and Brad G. They did an excellent job and professional service as we made the purchase of first Mercedes-Benz. Over a month ago we stepped in Viti searching for a car and see what we find after few stopped at other dealerships. I reached out to Viti...
Cars.com Review
- November 30, 2017
I have been associated with Viti Mercedes for 17+ years. I just purchased a new 2018 C-Class 300 4Matic sedan. My buying process with Jon Lehane, the sales representative, has been excellent. From the initial meeting to the receipt of my car Jon was intimately involved and responded quickly to any...
Cars.com Review
- November 27, 2017
My car purchase experience was one of the best Ive experienced. My sales person was courteous, prompt and honest.
Google+ Review
- November 26, 2017
As usual, another great experience having my car serviced at Viti Mercedes in Tiverton, RI.
Yelp Review
- November 24, 2017
So far my experience with Viti has been great! I purchased a used car, which I had been looking for a while. The price had to be right, and the condition, service records, and mileage were my priority. I found my 2005 CDI through Car Gurus, and to my surprise it was at Viti. The car was a one owner,...
Yelp Review
- November 22, 2017
If anyone is looking for great service the only choice is Viti in Tiverton. They have been the most consistent, customer orientated dealership I have been associated with in all my years on earth. I cannot say enough about all the people associated with Viti. Happy Thanksgiving & Go VITI!!!!!!!! ...
Cars.com Review
- November 20, 2017
Drove from suburb of Boston, MA to Tiverton, RI, over 50 miles, to purchase a CPO MB E350 that I found listed on Viti's website. Brad, the sales person, did an excellent job explaining all of the technology in the vehicle during the test drive. Put together an offer and I purchased car within an...
Google+ Review
- November 18, 2017
Staff is so awesome. Extremely helpful and conscious. Staff actually waited after they closed so that I could pick up my car
Google+ Review
- November 18, 2017
Got a great deal on a car. Huge inventory. Anthony was great to do business with.
Google+ Review
- November 17, 2017
I have made the mistake of having my Mercedes vehicle serviced there 3 times. I thought they would be better but no change. The don't do what they say, when they say. It is hard to believe that such a company can be run so badly.
Cars.com Review
- November 17, 2017
I have no idea what the Viti gang did to my 1979 280-TE when I brought it in for a simple pre-winter checkup with oil chnage and lube, but in an hour they turned my well-running 38-year old into a true rocket ship. It was like they had installed a new engine!
Yelp Review
- November 15, 2017
Always have great results at Viti. Bud Cartin has been my service Advisor since 2013 and is polite and answers my questions, without making me feel stupid for asking. Great service, a loaner car if necessary and always treated well by all the staff!
Google+ Review
- November 14, 2017
Cars.com Review
- November 14, 2017
Buying our new GLC300 was just easy! Jonathan Lehane was pleasant, not pushy, but gave us an offer we could not refuse! I highly recommend Viti and Jonathan Lehane.
Google+ Review
- November 07, 2017
Top of the Line
Cars.com Review
- November 05, 2017
I recently purchased a new Mercedes and the whole experience was great. The process was quick and my car was delivered on time. I even had a battery issue in the first month and they came to my work got the car left me a loaner and came back the next day as promised. Couldnt have been happier with...
Cars.com Review
- November 04, 2017
Great service when I dropped my car off and when they delivered my car back to me. Overall happy with work done to fix an annoying rattle in the dashboard. I look forward to continued quality service.
Cars.com Review
- November 03, 2017
Quality service from any business starts with the people at the top and Viti offers top quality. It is my observation that all positions are well trained. My personal contact is with Russel Machado who embodies the perfect service adviser. Knowledgeable, straight forward and with a sense of humor. ...
Cars.com Review
- October 30, 2017
Personnel and service are first rate. This also applies to the facility as well. We have done business with Viti, Inc. for ten years; it has always been a pleasure.
Cars.com Review
- October 30, 2017
I would be remiss ,if I did not acknowledge the pleasant experience that I had with my salesman Jon Lahane: on my purchase of a E400-2018 Jon was extremely professional& cordial,from the minute that I stepped into Viti and to the sale. I was extremely pleased with knowledge he provided of my car...
Cars.com Review
- October 27, 2017
It is a pleasure to do business with Vitti. In my long experience there are no surprises: everyone is professional and everything is done to perfection! I do recommend Vitti to my friends and many of them have taken my advice!
Cars.com Review
- October 26, 2017
Another great service experience as usual. Very convenient pick up and drop-off. Dave
Google+ Review
- October 22, 2017
Back in 2010 I took my 1982 Mercedes 300TD wagon to Viti for an inspection; when I picked up the car, they refused to charge me: 'Merry Christmas', they said with a smile. Still to this day I remember how surprised I was, and find myself writing this review as a testimony of their superlative...
Google+ Review
- October 15, 2017
Top of the Line
Google+ Review
- October 09, 2017
Very good customer service
Google+ Review
- October 08, 2017
We have purchased 3 cars from Viti and have been very satisfied with sales and service. In fact my daughter came from Maine to purchase her CLA because of our experiences. Sue has been our Service Rep since our first purchase. She is very helpful and always considers our feelings and expectations...
Cars.com Review
- October 08, 2017
The complete experience was typical "Viti!" From start to completion, care, communication, and professionalism were extraordinary. With service specialist, Ray, as my point of contact, I was kept abreast of the care to keep my Benz in pristine condition. As always, Viti goes above & beyond! *****
Google+ Review
- October 01, 2017
Fabulous service
Google+ Review
- October 01, 2017
Always a pleasure to bring my vehicle in for service at Viti Mercedes. Excellent customer service.
Cars.com Review
- October 01, 2017
As usual, every thing was great, with one exception. The wash and cleaning job was mediocre at best -- the windshield was very streaked, and the vacuuming inside only included the carpet. The compartments of the center console were not vacuumed at all. This was unusual, in that in the past, these...
Cars.com Review
- October 01, 2017
Great and honest service, pick up and delivery around my schedule. The cost was reasonable considering that the car is a Mercedes and it was its first checkup.
Google+ Review
- September 29, 2017
Have been using Viti for several years now both for my car and my wife's. They have always been fantastic with service but for sales and any other request made. There is a Mercedes dealer about 4 miles from our house but prefer to go to Viti (l 1/2 hours away) because of the way we have always...
Google+ Review
- September 26, 2017
Very good customer service
Cars.com Review
- September 25, 2017
I had an amazing experience. Jonathan was quick and thorough. My questions were answered promptly and I didn't have to go back and forth with numbers...which we all find trying.
Cars.com Review
- September 22, 2017
I have been a customer of Viti Inc. for 13 years. My experiences from buying a car to having it serviced have always been positive. Viti not only looks after your vehicle during service but also you as a customer, making sure you are fully satisfied with the work completed. Their service department...
Cars.com Review
- September 21, 2017
I have never had such a memorable, enjoyable, and exciting experience while shopping for a car! Kerry Santagata is the absolute best! The dealership is very clean and well organized, and the entire staff is very helpful.
Cars.com Review
- September 18, 2017
This is the second time I have gone to Viti Mercedes for service, once again the experience of service was great. Polite attentive staff, It was a pleasure to return to this dealership for the servicing of my Mercedes. This Dealership cares not only for your vehicle but treat their customers...
Google+ Review
- September 17, 2017
Cars.com Review
- September 15, 2017
Best of the best. Great service...great people. They care about their customers! THE best dealership in the Northeast.
Cars.com Review
- September 15, 2017
Always a pleasure stopping in... their professionalism and knowledge are clearly evident. Great free coffee doesn't hurt either!!!
Google+ Review
- September 14, 2017
Always a pleasure to bring my vehicle in for service at Viti Mercedes. Excellent customer service.
Cars.com Review
- September 14, 2017
Great job done fast always courteous! Russell is always great and makes car repairs easy for the customer
Cars.com Review
- September 13, 2017
Jon was such a pleasant person to work with from the moment we met him to driving the car off the lot. He was confident in our buying power and was so friendly. He is very good at his job I even signed for a car I didn't drive yet (my Fiance test drove). We've been to Lexus and Audi before coming to...
Google+ Review
- September 12, 2017
Overall Service not The Best had to bring Vehicle in 2 times within a week. Told service what was Wrong. I will go where I purchased my Vehicle in the Future if needed long ride but the Service at Flagship Motors in Lynn is Awesome. .
Cars.com Review
- September 10, 2017
I hate car dealers except for Viti. They are reasonable honest and timely in all of my requests. From the smallest issue to guidance of how to tackle a large repair, I feel that they are being honest. My car still purrs with over 100k miles.
Google+ Review
- September 09, 2017
Fast and friendly
Google+ Review
- September 06, 2017
Google+ Review
- September 06, 2017
Cars.com Review
- September 05, 2017
I have to say this was experience in buying a used car ever for me. I have bought my share of cars and it was always pressure, but this time it was like i was family. I would recommend Viti to anyone who would ask or is looking for a car.....
Cars.com Review
- September 01, 2017
My wife and I had a very positive experience purchasing our new Mercedes GLC from Viti. Huge thanks to Jon Lehane; Viti sales rep. Jon did a tremendous job working with us through the process. His service gets an A+! The dealership is lucky to have him. Thanks Viti.
Yelp Review
- August 30, 2017
I always give businesses multiple chances... But I'm really disappointed in Viti Mercedes. I ended up at VIti years ago when they were extremely helpful with servicing an E class for me under warranty. I ended up purchasing a new ML 350 from them almost 3 years ago now. The only reason I was able to...
Google+ Review
- August 29, 2017
Excellent service
Cars.com Review
- August 25, 2017
My service rep, Ray Machado, kept me informed on every step. Viti's service department in beyond any I have ever had dealings with before. Their methods of dealing with customers has always been excellent. I highly recommend this dealership for both buying and servicing your vehicle.
Google+ Review
- August 23, 2017
Google+ Review
- August 23, 2017
Google+ Review
- August 23, 2017
The rep said they had the parts so I took my Sprinter camper to them. They did not have the parts. It's a real chore moving my camper; it's parked at the end of a steep hill on a narrow street in the city. I was really let down that they weren't able to complete the service they said they could...
Cars.com Review
- August 22, 2017
It was a great pleasure shopping for used Mercedes at VITI. The Sale Rep Jonathan was excellent to work with. We test drove several of the vehicles on the lot before selecting the one we wanted. The process was excellent and the car was delivered as promised.
Google+ Review
- August 16, 2017
Doug Eccleston is always there to help.
Google+ Review
- August 16, 2017
Excellent service
Google+ Review
- August 16, 2017
We recently purchased an '88 560SL and brought it to the folks at Viti for upgrades and service. Dan Blinn was our service consultant, new to Viti but not to us as he has been our contact through Lexus for almost fifteen years. There is none better than Dan. Technicians Jay and Gene, each with more...
Cars.com Review
- August 15, 2017
We had a fantastic experience with Jon Lehane who was our sales representative. He did an incredible job. Make sure you ask for him because he LISTENS and HELPS. He is a true pleasure to work with,
Cars.com Review
- August 14, 2017
Viti knows service like no other dealership I have ever experienced!! If you have a full schedule, with little time to waste, Viti knows how to make buying a car fast, easy and accurate without missing a beat. Thanks tons Viti - loving my new ride!!
Cars.com Review
- August 13, 2017
Doug Eccleston was cooperative, accommodating, friendly and responsive. He is a gentleman , he went oot of his way to accommodate my needs. Thank you Doug and thank you Viti.
Cars.com Review
- August 13, 2017
I have only been to the dealers 1 time. I purchased 6 vehicles from Viti and have never had a problem. I also hate car dealers so I would blast them if I did. They are great. Probably got 3 more purchases before I kick the bucket and they will all be Viti.
Google+ Review
- August 06, 2017
Google+ Review
- August 06, 2017
Google+ Review
- August 06, 2017
I could not be more satisfied with my experience at Viti Mercedes.I was treated very professionally and kindly.If you are looking for a dealership to service your Mercedes, I would fully recommend Viti Mercedes. I will continue going to them for all my services and repair.
Google+ Review
- August 06, 2017
Not your typical dealership experience! Car was ready on time. The bills was exactly as negotiated. The car received extras at no cost! Great dealership!
Google+ Review
- August 06, 2017
Russell Machado is on top of all my car needs. Very easy to talk to and get answers. He knows his Mercedes lineup and has the answers right away!
Google+ Review
- August 06, 2017
I would give them 10 stars if I could! I bought an ML350 for my wife from a totally different dealership and decided to bring it here to the professionals at Viti- Mercedes to get checked out because of a noise it was making, turns out the drive shaft was completely destroyed, a huge saftey concern!...
Yelp Review
- August 04, 2017
Great service from Buddy and the Crew at Viti !!Jonny Martellino
Yelp Review
- August 04, 2017
Sue was very professional, courteous and always nice. A pleasure to go to Viti for any of my automotive needs.
Cars.com Review
- August 04, 2017
After purchasing 10 cars from Viti I would NEVER consider buying or servicing my car any where else....Greg Forrest sales and Russ Machado Service are a great team.
Cars.com Review
- August 04, 2017
Excellent service and knowledgeable service representive
Cars.com Review
- August 03, 2017
By far the best Mercedes Dealer in Grater Boston..........First Rate Service!!
Cars.com Review
- August 02, 2017
Susan McDermott has been wonderful for over five years -- from cars to the Sprinter van she has always been on top of things. The service staff are wonderfully friendly.
Cars.com Review
- July 30, 2017
Danny has done a great job in James place....Viti is excellent Mercedes Store
Cars.com Review
- July 26, 2017
I lost my car key in a park in Newport and was stranded with my dog. Ray at Viti Mercedes came to my rescue with a replacement car, tow truck and new keys. Great service. Thank you Ray.
Yelp Review
- July 20, 2017
As always VITI goes above and beyond. Thank you again for the great service!
Yelp Review
- July 19, 2017
My Service Advisor, Sue, is wonderful, informative, professional, and friendly as is everyone in the dealership. I recommend VITI to anyone and everyone. They set an example as to how to treat customers.
Cars.com Review
- July 18, 2017
I recently purchased a 2017 E300 from Viti. Jon Lehane sold us the car. He is very knowledgeable about the products. He was very patient with us in that we weren't sure whether we wanted to buy a pre-owned or new vehicle. Never put pressure on us to go either way and showed us what Viti had to...
Cars.com Review
- July 13, 2017
My family and I recently returned to Viti after travel and experience with other Mercedes dealers. It is refreshing to see that Viti has not wavered from their continuity of professionalism, kindness, and attention to detail that stands out above the rest. Special thanks to Doug Eccleston who...
Cars.com Review
- July 12, 2017
After searching for a few weeks, I wanted to check out the CLA 250 4Matic. I went in for a test drive and Jon was very knowledgeable and friendly. He answered any questions I had about the vehicle, which was a lot. They had one on the lot that I really liked. The business manager was extremely...
Yelp Review
- July 11, 2017
* * * LATEST * * * Just off the phone with the Service Director - he says new "no valet/no loaner" policy is a company decision to reduce liability and save $$. Cited numerous difficulties with drivers and a shortage of Sprinter techs. Guess for future service, I'll become much more familiar with...
Google+ Review
- July 06, 2017
Google+ Review
- July 06, 2017
Google+ Review
- July 06, 2017
Google+ Review
- July 06, 2017
James Gray in Service always courteous and respectful....returns all calls and listens intently. Technicians work always excellent and vehicle is always clean. never been treated rudely, all Mercedes stores should run this way.
Google+ Review
- July 06, 2017
Salesman Paul Coyne was very helpful . I will return
Google+ Review
- July 06, 2017
another great purchase from Viti, Inc thanks Krista, Dina and Joanne!!
Cars.com Review
- July 05, 2017
I have worked in the service industry for over 40 years, so I both know and appreciate great service. John and the folks at Viti are superb. Their reputation speaks for itself. I was treated well from the first minute, and by everyone I met.
Cars.com Review
- July 01, 2017
This is my 4th car in a row from Viti.....my S550 would not start and I was in East Greenwich so we had it brought to Inskip.....It started for them and they gave it back to us with no idea how to fix it or why it happened.....hey I know there is probably too much computer stuff on that...
Cars.com Review
- June 27, 2017
Gary garafolo was great he did an excellent job we meet a lot of the staff there and were very pleasent will deffinetly but another car there
Cars.com Review
- June 26, 2017
I have bought 7 new cars in the last 15 years. I bought a GLS 450 from Viti and this was by far the BEST experience. Jocelyn was great and professional from the initial contact, test drive, and explaining the features of the car when we picked it up. Will was easy to work with, he even took 2 cars...
Cars.com Review
- June 23, 2017
As always, Ray Machado, my Service Representative, made my sure my car came back to me running well and looking good good!!! Kate Leonard
Cars.com Review
- June 21, 2017
Excellent customer service, no pressure and very respectful towards customers. I would recommend this dealership to anyone looking for new or used car.
Cars.com Review
- June 14, 2017
Dead battery in my 2008 C 350. Sue got me in to get it fixed and out in an hour. Great service. Thanks
Google+ Review
- June 09, 2017
Brought my car in for a software update and hours latter they call and say they can't it's discontinued
Google+ Review
- June 08, 2017
Once again, an excellent experience with Viti's Service Department and Russell. It took a little longer as the problem was a little unusual but problem solved. Makes me a happy MB owner!
Cars.com Review
- June 08, 2017
Awesome customer service New employer have excelled
Google+ Review
- June 06, 2017
Brought my car in for a software update and hours latter they call and say they can't it's discontinued
Google+ Review
- June 06, 2017
I've purchased and serviced multiple cars here in the last 10 years. It's always been the most convenient and best experience.
Google+ Review
- June 06, 2017
Once again, an excellent experience with Viti's Service Department and Russell. It took a little longer as the problem was a little unusual but problem solved. Makes me a happy MB owner!
Cars.com Review
- June 05, 2017
I dislike buying cars, perhaps because of some early negative experiences. The feeling has stayed with me even when there was nothing to either rave or complain about. This most recent experience, however, was the first excellent car-buying experience I have ever had. Jon was diligent in tracking...
Cars.com Review
- June 04, 2017
Quick service with a smile! In and out in about 30 minutes.
Cars.com Review
- June 02, 2017
Viti has the best service of any car dealer that I have purchased from---ever! Ray, my service advisor, is always on top of things. I took my car in for detailing and it came out looking brand new. I now have 2 cars serviced there. Service is friendly, professional, and honest. Kate Leonard
Cars.com Review
- May 24, 2017
Been a customer for 20 years....NEVER have I had any problems with thing they have done for me. My team of Russ Machado (service) and Greg Forrest (sales) are the best.....have purchased at least 10 cars from them....
Cars.com Review
- May 16, 2017
Thank you Vitti Mercedes for taking great care with my 2012 3500 Sprinter van!
Cars.com Review
- May 14, 2017
I was concerned when James Gray was promoted and I lost a wonderful writer, but Dan stepped right in...on my first interaction with him he was courteous, friendly, and prompt. Great addition to Viti!
Cars.com Review
- May 13, 2017
Viti Mercedes will change how you feel about dealers. They have for me. They are accommodating, most friendly, and helpful when it comes time for maintenance repairs. The process is smooth. The service is outstanding. The pick up and drop off, which I use only when necessary, is a game changer, and...
Yelp Review
- May 11, 2017
Viti is simply the best car dealership I have ever dealt with. While luxury car dealerships typically offer great service, sometimes they can be impersonal. That could not be further from the truth based upon my experiences at Viti. From the sale, a thank you to Brad Barry to the exemplary service...
Cars.com Review
- May 07, 2017
Nobody but Viti touches my old reliable '79, which they keep running ---- like a Mercedes.
Google+ Review
- May 06, 2017
Love Viti. Great buying and service experience. Would purchase from them again. Fair and honest.
Cars.com Review
- May 05, 2017
This is my first trade in and purchase at Viti (I have used them for service of my other Mercedes which was excellent as well). I checked out their website before my visit which was good. It was not my intention to buy on my first visit; however, I did find a car I liked and bought it on the...
Cars.com Review
- May 04, 2017
Viti is awesome, excelente buying and service experience
Cars.com Review
- May 02, 2017
This was my first encounter with Viti, Inc and I have never liked working with car dealerships, however working with Viti has changed my mind. The entire experience was far superior to any dealings I have had with car dealerships. I was a staunch supporter of BMW and decided to take the leap and...
Cars.com Review
- May 02, 2017
Worked with Krista in the tiverton location. Couldn't of pictured a better sales rep to make this process as stress free as possible and enjoyable!
Cars.com Review
- May 02, 2017
Jon Lehane and Bill Sides made this the most seamless car buying experience I have ever had. They took care of everything!
Cars.com Review
- May 02, 2017
Great service from Krista and Brad Sollito when purchasing my new vehicle. They made the process easy and stress less. Thank you!
Cars.com Review
- May 01, 2017
Wonderful experience, Love the entire team, Love the car! Very helpful and knowledgeable and accommodating
Cars.com Review
- April 30, 2017
Loaner was too old and dirty.Thought a vehicle loaner should have lot less miles and at least clean on the inside.
Cars.com Review
- April 28, 2017
I enjoy the quality and convenience of dealing with Viti Mercedes service department and appreciate the quality and safety features of the automobile itself. I recently had both vehicles in for service at the same time totaling approximately $5,000.00. but did not receive the $100. service discount...
Cars.com Review
- April 21, 2017
I was a previous BMW owner and recently just purchased my first Benz (E350 4Matic) at Viti Inc. in Tiverton R.I.. Needless to say I will never transition to another brand of car or shop at another dealer ever again. Not only was the sales staff extremely helpful and welcoming my sales consultant...
Cars.com Review
- April 21, 2017
We are absolutely pleased with Vito's service and sales operations. The staff is attentive, responsive to our needs and appears to interested in doing what is best and most economical for us. We couldn't be more pleased.
Cars.com Review
- April 20, 2017
Extremely Professional team, let me know if there were any problems in advance
Cars.com Review
- April 20, 2017
Excellent dealer, great service and all employees courteous and knowledgeable.
Yelp Review
- April 19, 2017
I just purchased a Mercedes for the first time last month. During the process with my sales person I was often told how great Viti was and their commitment to customer service. Well before I owned a Mercedes I had purchased a VW form Medford VW and I absolutely loved my service and the commitment of...
Cars.com Review
- April 17, 2017
Greatest car buying experience from top to bottom! We were treated with respect, integrity and professionalism. Everyone at Viti treats you like you are part of their family. No haggling negotiations, no mind games, just fair pricing and up front terms......couldn't ask for better!
Yelp Review
- April 15, 2017
Have used Viti in the past and felt that while the actual work was done well, the customer service was just ok.I needed state inspection & winter tire changeover (I have two sets of wheels/tires) on my Sprinter and elected to have free valet service come get the van. Was told van to be picked up...
Cars.com Review
- April 14, 2017
Great service! Excellent work! They did a great job on 10k service and took care of some minor issues. Provided a complimentary car. I also liked the service waiting area with a good coffee maker.
Yelp Review
- April 12, 2017
We have been a Viti customer for over 30 years. The reason being he professionalism in all departments. Bud Cartin, our service advisor is phenomenal with his knowledge and his sense of humor. In sales Gary Garafalo is unheralded.
Yelp Review
- April 09, 2017
The customer care is unparalleled!!!I have been with them for over 15 years Would not change!!!My service advisor Sue McDermott is the best
Cars.com Review
- April 09, 2017
I have been with Viti for over 15 years. Unparalleled services. My service advisor Sue McDermott is simply the best!!
Cars.com Review
- April 06, 2017
I worked with Brad Solitto on the purchase of my 2016 Mercedes E350 4 matic and since the purchase two service visits for routine maintenance through my Service Adviser Ms. McDermott
Google+ Review
- April 06, 2017
outstanding !!!!!!!!
Google+ Review
- April 06, 2017
outstanding !!!!!!!!
Google+ Review
- April 06, 2017
OUTSTANDING EXPERIENCE FROM START TO FINISH!! FAR SUPERIOR TO MERCEDES BENZ OF WARWICK, RI.
Google+ Review
- April 06, 2017
Outstanding service. They dropped a loaner off at my home, took my car in to get service and dropped it off at the house - clean - when the job was done.
Google+ Review
- April 06, 2017
Sue McDermott, my Service Consultant, gave me a call to inform in of a service my car needed. Without this call I would not have known my car needed to be recalculated after having a new windshield installed.I had a loaner car the next morning and returned that same afternoon. Thanks, Sue.
Cars.com Review
- April 06, 2017
Try Viti and you won't go anywhere else! They are very responsive and always make sure your experience is unsurpassed!
Cars.com Review
- March 30, 2017
great car dealership. I will only buy from Viti! would definitely go back and will recommend highly. Treated like an Honored guest.
Cars.com Review
- March 27, 2017
Jonathan was a joy to work with in purchasing my new vehicle. He made the whole process a joyful experience! I would highly recommend Jonathan and Viti to everyone who is looking to purchase a new vehicle. Thank you!!
Cars.com Review
- March 25, 2017
Have always received the best service on any other MB dealer. It is more like working in a family atmosphere rather than a number at the check out counter.
Cars.com Review
- March 22, 2017
Russ Machado, is a highly regarded service consultant who is very accommodating, prompt and truly interested in my needs.
Cars.com Review
- March 09, 2017
Excellent customer service. Very satisfied. A+++
Cars.com Review
- March 09, 2017
Love working with these people. All of them very professional, trust worthy and hospitable. I go back to Viti each time because I HATE car buying. very very stressful. Viti makes things easy for me. Very open, honest and detailed. This is my lifetime dealership. Gary, Dina and Joanne are wonderful...
Cars.com Review
- March 06, 2017
Incredible service,always done right the first time. they leave me a sparkling clean loaner, always on time; return my car, always on time, sparkling clean. If there's a delay, due to an ordered part, for example, I'm notified immediately and of course, I still have the loaner. In addition, Viti...
Google+ Review
- March 06, 2017
I've enjoyed the friendly and efficient service I've experienced at Viti.
Google+ Review
- March 06, 2017
Doug at Viti is the most helpful service manager I've worked with at any care dealership. Very knowledge about the cars, required service work, and goes the extra mile for customers is need.
Google+ Review
- March 06, 2017
Viti goes above and beyond for their customers. They're extremely friendly and make the entire car buying experience a pleasure. Jocelyn was my salesperson and she was wonderful to work with, Went out of her way to find my the perfect vehicle to suit my needs. I highly recommend this dealership and...
Google+ Review
- March 06, 2017
Outstanding as always!! I have been doing business with Viti for a few years. Doug in services is fantastic. I recently purchased another Sprinter Van from Robert for my business. Very easy process and best of all gave me a fair deal!! I also want to say that Doug went above and beyond and very much...
Cars.com Review
- March 05, 2017
It's always a pleasure taking my vehicle to viti; I wouldn't go anywhere else. The service there is A+.
Cars.com Review
- March 03, 2017
Viti goes above and beyond for their customers. They're extremely friendly and make the entire car buying experience a pleasure. Jocelyn was my salesperson and she was wonderful to work with, Went out of her way to find my the perfect vehicle to suit my needs. I highly recommend this dealership and...
Cars.com Review
- February 27, 2017
I utilize Viti MB service exclusively for my E350. After years of ownership, you would think I just drove it out of the showroom. Service rep Sue Mc Dermott is excellent at keeping me informed. No question goes unanswered as she is my direct line to those actually performing the maintenance. Pick up...
Cars.com Review
- February 26, 2017
This is the best dealership I have ever have done business with and would recommend them to anyone.
Cars.com Review
- February 26, 2017
I'm a loyal client of Viti Mercedes Benz...the company has been loyal to me as well. We purchased my '07 wagon and have always returned for service. The staff is professional and friendly. I've even stopped by to program simple things: my phone with Bluetooth and garage doors. My advisor Bud Cartin...