Super super great good fantastic go again love them go go go great the best great go go go

Dealer Replied: We appreciate the stellar review here at Mercedes-Benz of Orange Park!

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I recently had a service tech complete an oil change on my property for my GL450. He was very knowledgeable, professional & courteous towards me and the GL! I am sooo glad to have had my vehicle serviced via Merc dealership. What a great way to start the holidays!

Dealer Replied: Thank you for choosing Mercedes-Benz of Orange Park and for sharing your experience! We’re glad everything went smoothly. Have a wonderful day!

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I took my Mercedes 350 in for its annual service and Rodney Rivers was my service manager. From beginning to end he was knowledgeable, informative, friendly and addressed all my concerns. He arranged a ride back to my house. The car was finished early and the work was done as promised. I would...

Dealer Replied: Hi Andy, thank you for the excellent review of Rodney and our team! We appreciate your business and hope to see you again at Mercedes-Benz of Orange Park. Safe travels!

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Service and attention to detail continues to be excellent! Appreciate Bob Barr and his oversight of service for my husbands 2007 S550 Mercedes! Also, thanks to David for roadside service this time! Don’t want to forget to thank your nice lady driver for a safe ride home! Rebecca Joyce

Dealer Replied: Hi Rebecca, we really appreciate your feedback! We’re so grateful to hear that Bob, David, and our driver gave you and your husband excellent service. Thank you for choosing Mercedes-Benz of Orange Park!

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Wonderful experience. Zarinea was very helpful and took very good care of me. Everything was timely and efficient. My loaner car was ready and waiting and Zarinea took my car straight back to start service. All expectations were exceeded.

Dealer Replied: Edwin, we're delighted to hear that Zarinea took such good care of you and everything went smoothly. We hope to see you again at Mercedes-Benz of Orange Park. Safe travels!

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Brandon with mobil service was on time, efficient, neat, knowledgeable, customer friendly, and I strongly recommend this service.

Dealer Replied: John, we're so glad to hear Brandon provided stellar assistance during your mobile service! Thanks for your recommendation from everyone at Mercedes-Benz of Orange Park.

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Great service center as always. Excellent, friendly & professional. Special thanks to my service advisor Mike Louis for always updating me with what was going on with my car, great customer service.

Dealer Replied: Hi Josie, thank you for the review! We will pass it along to Mike and the team. See you next time at Mercedes-Benz of Orange Park!

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Vehicle in on the 25 final repair for a tire was the 29 not good

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Joe Wilson I recently took my car in for service, and, as always, I was highly impressed with Zarinea. From the moment I arrived, she was welcoming and attentive, ensuring that I felt comfortable and informed throughout the process. She took the time to explain how long Service B would take, and we...

Dealer Replied: Joe, thank you for sharing your five-star review of Zarinea and the service team! We appreciate your business and hope to see you again at Mercedes-Benz of Orange Park.

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No metro market for any brand should be covered by a single franchisor. Fields Auto owning both MB of Orange Park and MB of Jacksonville reduces intra-brand competition, hence is a net negative for consumers here locally.

Dealer Replied: Thank you for sharing your thoughts on this matter. We understand the importance of competition in providing value to our customers and appreciate your feedback. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Sean Dowling - General Manager - (904) 777-5900

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I had the same experience I have come to expect from Orange Park Mercedes: courteous, professional, with full attention to my vehicle. My service advisor also went the extra mile to help solve a glove box problem unrelated to the reason for my scheduled appointment. I left the dealership feeling...

Dealer Replied: Debby, thank you for sharing your wonderful feedback! We're glad our service team went the extra mile to assist you. We appreciate both your kind words and your business. See you next time here at Mercedes-Benz of Orange Park!

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We just bought a CPO Mercedes Benz GLS from them and their followup service and attention to detail has been great. Zarinea made sure all the details were handled and has been a pleasure to work with.

Dealer Replied: Kevin, thank you for sharing your feedback about Zarinea and the team! We are honored to have your business and we're glad that you felt supported by our team throughout the process. From all of us at Mercedes-Benz of Orange Park, congratulations on your Certified Pre-Owned Mercedes-Benz GLS!

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Ted & Rodney are simply the best. I hope everyone that ever needs their car serviced these are the men!!!!

Dealer Replied: Thanks for choosing Mercedes-Benz of Orange Park! Your support means a lot to Ted and Rodney. We look forward to seeing you again!

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Great customer service from Mike Louis who got my car on the road the same day I brought it in for an emergency tire repair.

Dealer Replied: Cindy, we are delighted to hear that Mike was so helpful and ensured that your car was safely back on the road the same day! Thank you for choosing Mercedes-Benz of Orange Park and for sharing your experience. Have a great day!

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I always have a great experience when I take my Mercedes in for service at Orange Park Mercedes. This service was no exception as it is always easy in , easy out!!From the check in , to the pick up, all service employees couldn’t be more friendly, courteous, and professional! I Orange Park Mercedes...

Dealer Replied: We are grateful for your years of business, Joan! Thank you for choosing Mercedes-Benz of Orange Park and for sharing your glowing review with Andy, Ted, and the team.

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Brandon came to house and downloaded software update . Very professional, love that they come to house and don’t have to drive to dealer.Was quick and worked great.

Dealer Replied: Gayle, thank you for the great review of Brandon and the team at Mercedes-Benz of Orange Park! We appreciate your business and we hope to see you in the future.

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Mike Louis service advisor went above and beyond and was instrumental in soling my issue. All done in a timely manner.

Dealer Replied: Alan, it is our pleasure to assist you! Thank you for choosing Mercedes-Benz of Orange Park and highlighting Mike's helpful service.

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mr rodney rivers is so efficient, polite,will answer all of your questions. keep him.

Dealer Replied: Cynthia, thank you for sharing a positive review of Rodney and Mercedes-Benz of Orange Park!

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Always great service at Mercedes of Orange Park. Service had a lot to do with my decision to buy my 2024 GLE 450 to replace my 2011 ML 550 from Mercedes of Orange Park.

Dealer Replied: Dennis, we're delighted to hear that our service played a part in your decision to choose Mercedes-Benz of Orange Park again. Enjoy your new 2024 GLE 450!

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Had oil change and 51 item vehicle inspection which only cost $133. My wife and I enjoyed a complimentary breakfast with only a short wait after this with our car getting washed. Zarinea was most helpful.

Dealer Replied: Richard, it's great to hear that Zarinea and the team at Mercedes-Benz of Orange Park provided you with a smooth service experience. Enjoy those complimentary perks!

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Just wanted to mention how pleased I am with Ted Kypros and his service department. Ted and his team goes above and beyond for the customers. They make me want to continue to purchase Mercedes as my choice of automobiles. Thanks again Ted for all you do for the customers at Mercedes of Orange Park....

Dealer Replied: Rodney, we're delighted to hear that Ted and the team at Mercedes-Benz of Orange Park have provided such exceptional service. Thank you for your kind words and continued support! Safe travels until we see you next time!

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Zarenea Thompson was the BEST SERVICE REPRESENTATIVE IVE EVER DEALT WITH IN ALL MY YEARS WITH Mercedes-Benz she deserves a big raise!!!

Dealer Replied: We're delighted to hear that Zarenea provided such exceptional service at Mercedes-Benz of Orange Park! Your feedback means a lot, and we'll be sure to share your kind words with her. Thank you for choosing us, Emmy!

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Mike Drummond was my handler and he was on top of everything. I felt he truly cared about myself and my vehicle.

Dealer Replied: Donna, we're delighted to hear that Mike provided such attentive service at Mercedes-Benz of Orange Park. Thank you for sharing your experience with us!

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Mr Andy Mercedes-Benz at Orange Park was professional and the best of Customer services. He did awesome jobs and honesty. He is one of my favorite choices of the Mercedes-Benz @ Orange Park. Strongly recommended.

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Good customer service, he understands my concern, he explained all the details what’s going with the car.

Dealer Replied: Naomi, we're glad to hear that our team at Mercedes-Benz of Orange Park provided you with excellent customer service and clear explanations. Thank you for sharing your experience!

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Bob and the service team were great at identifying the issue and providing great service

Dealer Replied: Thank you for the great review of Bob and Mercedes-Benz of Orange Park!

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Zee is a five star, first class service rep who cares for every customer in her care. She is efficient and listens carefully to the need of the customer to get the desired result for the customer.

Dealer Replied: James, we're delighted to hear that Zee provided you with first-class service at Mercedes-Benz of Orange Park. Thank you for sharing your experience and recognizing her dedication!

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Andy was a great service advisor as always! Dealership gets an A+++ from me. Service and customer care always outstanding!

Dealer Replied: Larry, we're delighted to hear that Andy and the team at Mercedes-Benz of Orange Park provided you with outstanding service. Thank you for your fantastic feedback!

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Outstanding Service and Communication with Bob was incredible. Thanks for making the service on my vehicle easy and efficient

Dealer Replied: Tommy, we're delighted to hear that Bob provided outstanding service and communication at Mercedes-Benz of Orange Park. Thanks for sharing your experience with us!

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So far a good MB dealership in the area I’ve always gone to for years. Always helpful & attentive staff incl service, store, & parts service. Mike L. My adviser has great customer service and goes above & beyond…I hope he stays longer . Keep up the amazing service MB!

Dealer Replied: Riz, thank you for your loyalty and kind words about Mike and the team at Mercedes-Benz of Orange Park! We're delighted to hear that you've had consistently positive experiences with us, and we look forward to seeing you next time!

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The sales and finance team were very attentive, greeting before we entered the door, listened, gave transparent answers to questions. What a great experience. Short out to William Izoita. Great to see young people so motivated.

Dealer Replied: Peggy, we're delighted to hear that our team at Mercedes-Benz of Orange Park provided you with such a welcoming and transparent experience. We'll make sure William hears your kind words! Thank you for sharing this positive feedback.

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Good experience Andy listening to my.concern, answer all my questions. Explain what found car told need be done.

Dealer Replied: We're delighted to hear that Andy provided a thorough and attentive experience at Mercedes-Benz of Orange Park. Thank you for sharing your feedback, and we're here if you have any more questions!

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Response from the owner Replied: This is great to hear! We will be sure to pass along the kind words to Rodney and our team here at Mercedes-Benz of Orange Park! Take care!

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Response from the owner Replied: Reviews like this one make our day, Ammala! Thanks from the Mercedes-Benz of Orange Park team.

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Wonderful! Manny Soto is a wonderful service advisor and the rest of the staff are so kind and thoughtful. ☺️

Response from the owner Replied: Sarah, it's great to hear Manny and the team at Mercedes-Benz of Orange Park provided you with such a wonderful experience. Thank you for sharing your kind words!

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Rodney was very professional and helpful in ensuring my car received all the necessary services needed during my visit.

Response from the owner Replied: Krystyn, we're so happy to hear that Rodney provided professional and helpful service during your visit to Mercedes-Benz of Orange Park. Thank you for sharing your experience with us!

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Response from the owner Replied: Arleen, thank you for recognizing Zarinea's exceptional service at Mercedes-Benz of Orange Park! We're delighted to hear she exceeded your expectations and kept everything running smoothly. We appreciate your support and look forward to serving you in the future!

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From the beginning with sales (Kyle Labriny) to service (Wade Forsyth, formerly with MerzBenz and Ted Kypreos) and everyone that assisted me everything as always with the 2 MerzBenz dealerships in Jacksonville FL (Orange Park and Atlantic Blvd) have been the best experiences and handled with ease....

Response from the owner Replied: Angela, we're delighted to hear that Zarinea and the team at Mercedes-Benz of Orange Park provided you with such a comfortable and pleasant experience. Thank you for sharing your kind words!

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Mercedes benz of orange park is the placeTo Buy and have your Mercedes servicesRODNEY RIVER #1

Response from the owner Replied: Our team is always happy to see a 5-star review, Johnnie! Thanks for supporting Mercedes-Benz of Orange Park!

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Bob is so professionals and very knowledgeable. He listens to all my inquiries and very patient with me. He gives sound recommendations and I had a good experience at MB orange park because of him.

Response from the owner Replied: We're delighted to hear that Bob provided you with a professional and knowledgeable experience at Mercedes-Benz of Orange Park. It's great to know he was attentive and patient, making your visit enjoyable. Thank you for sharing!

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Amazing staff and Rodney took care of everything.

Response from the owner Replied: We are thrilled to see your positive review of Mike! Thank you from all of us at Mercedes-Benz of Orange Park, Nitin.

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Zarinea handled my vehicle and concerns with care. She documented every word I expressed about the vehicle and went after the issues. Excellence at best.

Response from the owner Replied: Bridges, we're delighted to hear that Zarinea provided such attentive service at Mercedes-Benz of Orange Park. Thank you for sharing your experience with us!

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My service attendant was professional courteous, and I will definitely be back to deal with her in her only!!!! Thanks😎👌🏿🖤💪🏿

Response from the owner Replied: Cornelius, we're delighted to hear about your positive experience with our team at Mercedes-Benz of Orange Park! We look forward to welcoming you back for future visits.

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Fast and pleasant service and very accommodating

Response from the owner Replied: Helen, your kind review warms our hearts! Thank you from the Mercedes-Benz of Orange Park Team.

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Brandon did an excellent job - I highly recommend his mobile service - timely and professional!

Response from the owner Replied: We love hearing from our happy customers, Steve! Thank you for commending Brandon's premier mobile service and efficiency. See you next time at Mercedes-Benz of Orange Park!

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Outstanding customer service. Ted, my service advisor was able to get my car serviced when there was no availability.

Response from the owner Replied: Jose, we're delighted to hear that Mike provided outstanding service and accommodated your schedule at Mercedes-Benz of Orange Park. Thank you for sharing your experience with us!

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Response from the owner Replied: David - Your feedback is much appreciated! Thank you for supporting Mercedes-Benz of Orange Park.

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Service rep (Zarinea) was sensational!She listened to my concerns and made sure they were all addressed. She communicated continually throughout the process and did a final call when all service was complete. Will always request her as my service consultant.

Response from the owner Replied: Billie, it's wonderful to hear that Zarinea provided attentive service and kept you updated throughout the process. Your feedback is greatly appreciated and we'll be sure to share your kind words with her. Thanks for choosing Mercedes-Benz of Orange Park!

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Emanuel at Mercedes-Benz of Orange Park took very good care of me and my vehicle. Thank you! I will be back.

Response from the owner Replied: Brent, we're delighted to hear that Emanuel provided excellent service at Mercedes-Benz of Orange Park. We look forward to welcoming you back in the future!

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Our experience was extremely positive… the entire staff was extremely professional, attentive and professional… Zarenia was outstanding… she kept us informed all the way… explained everything in detail… very professional!! She made it a breeze for us… we’re very pleased with her service, knowledge...

Response from the owner Replied: Michael, we're delighted to hear that Zarenia and the team at Mercedes-Benz of Orange Park provided you with such a positive experience. Thank you for your kind words!

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Response from the owner Replied: We are so happy that the Mercedes-Benz of Orange Park team delivered an excellent experience. Thank you Don!

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Always pleasant and professional. Customer oriented.

Response from the owner Replied: Randal, thank you for sharing your positive experience with us at Mercedes-Benz of Orange Park! We're delighted to hear that our team consistently meets your expectations. Looking forward to serving you again in the future!

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Zarinea is very patient, pleasant and attentive to customers needs.Great experience

Response from the owner Replied: We're so glad to know that Zarinea was able to assist you effectively at Mercedes-Benz of Orange Park. We always aim for a great customer experience and it's wonderful knowing your issue was resolved. Thanks for the feedback!

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Rodney Rivers at Mercedes Benz of OP is phenomenal! He is professional, thorough and caring! Everything you desire in a Service Advisor.

Response from the owner Replied: Mae, we're delighted to hear that Rodney provided such exceptional service at Mercedes-Benz of Orange Park! Thank you for sharing your experience with us.

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Best MB dealer in town.

Response from the owner Replied: Chris, we're delighted to hear that Andy and the team at Mercedes-Benz of Orange Park continue to provide you with exceptional service. It's great knowing your C43 is riding like new again! Thank you for your support!

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Zarinea is an outstanding service advisor. She took her time to address my concerns on the service of my vehicle and provided helpful advice for future maintenance and planning. My new go to!!!!

Response from the owner Replied: Tanya, we're delighted to hear Zarinea provided such excellent service at Mercedes-Benz of Orange Park! Thank you for sharing your experience and trusting us with your vehicle's care.

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Got my 2025 E class from MB of Orange park and have to say that this was really great experience!If you are looking to buy please ask for Sam Oh,he is very nice guy and will do his best to make you happy!Thanks Sam!

Response from the owner Replied: Alen, we're delighted to hear that Sam provided you with a great experience at Mercedes-Benz of Orange Park! Enjoy your new 2025 E-Class and thank you for the recommendation.

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Great customer service!

Response from the owner Replied: Patty, we are grateful for your review. Thank you from all of us at Mercedes-Benz of Orange Park!

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Response from the owner Replied: We're glad you've had a consistently great time working with us, Liz! We appreciate your business and look forward to seeing you again at Mercedes-Benz of Orange Park.

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Response from the owner Replied: Charles, we're delighted to hear that Mike provided you with timely and professional service at Mercedes-Benz of Orange Park. Thanks for sharing your experience!

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Yesterday while driving on 295 my car suddenly started making a horrible thumping sound. I got an appointment just hours later and it was discovered an under panel lost a couple of screws. The air moving under the car caused the loose panel to bang on the road. I had my car back, screws replaced and...

Response from the owner Replied: Elizabeth, we're delighted to hear that our team at Mercedes-Benz of Orange Park could quickly resolve the issue and provide you with excellent service. Thank you for trusting us with your vehicle's care! Safe travels ahead!

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It’s was great working interacting with Mr. Bob during the diagnostic, parts and servicing process.

Dealer Replied: We appreciate the shoutout to Bob from our Mercedes-Benz of Orange Park team, William! Thanks for sharing your service experience with us.

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It’s was great working interacting with Mr. Bob during the diagnostic, parts and servicing process.

Dealer Replied: We appreciate the shoutout to Bob from our Mercedes-Benz of Orange Park team, William! Thanks for sharing your service experience with us.

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Bob in service is excellent. Car was done on time. Everyone is polite and professional

Dealer Replied: Ken, thank you for leaving Mercedes-Benz of Orange Park a five-star review! We are happy to hear that Bob provided excellent service.

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Bob in service is excellent. Car was done on time. Everyone is polite and professional

Dealer Replied: Ken, thank you for leaving Mercedes-Benz of Orange Park a five-star review! We are happy to hear that Bob provided excellent service.

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Response from the owner Replied: Nasir, we’re delighted we could deliver an excellent experience! - Mercedes-Benz of Orange Park Team

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Response from the owner Replied: Joy - I am truly sorry that your experience didn't match our high expectations. I would be happy to help in any way that I can and invite you to contact me at your convenience. Thank you,Sean Dowling - General Manager - (904) 777-5900

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