Customer service is top notch. My service advisor is always looking out for her clients. She goes above and beyond to accommodate the needs of her clients. She keeps us informed on the type of service that is needed on the vehicle and what to expect.

Dealer Replied: Thank you for sharing your excellent feedback about our team! We appreciate your confidence in us and we hope to see you again at Mercedes-Benz of Orange Park! Safe travels!

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Once again, I had a wonderful experience at this dealership! Rodney is always my go to person whenever I am getting my car serviced. He has known my family ever since we first met him when I bought my daughter a brand new Mercedes Benz for her 16th birthday! The dealership is very lucky to have...

Dealer Replied: Thank you Robert! We are so happy to hear that you've had such great experiences with us here at Mercedes-Benz of Orange Park. It's wonderful to know that Rodney and Randy have been so helpful and welcoming. We truly appreciate your family's loyalty and look forward to seeing you all again in the future! Safe travels!

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Once again I received impeccable service from Mercedes of Orange Park! My service advisor Jim Majors kept in constant communication with me during the whole process. Great team of professionals!!

Dealer Replied: Lisa, your feedback means the world to us! We’re so glad to know you and Jim were on the same page throughout the whole process. Thank you for choosing Mercedes-Benz of Orange Park!

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To me this is a great dealership everyone greet you very pleasant and nice attitude good environment

Dealer Replied: All of us at Mercedes-Benz of Orange Park appreciate your great review, thank you!

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Great service Bob!! He made sure everything was ok while I was waiting for my car to be serviced and updated me during the process.

Dealer Replied: Hi Jamie, we are thrilled to hear such great feedback about Bob and our team! It's wonderful to hear how attentive he was during your visit. We appreciate your business at Mercedes-Benz of Orange Park! Safe travels ahead!

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Rodney Rivers always gives EXCELLENT customer service! and the Service Technicians. Great service at OP

Dealer Replied: Thank you for sharing your wonderful feedback about Rodney and the team! We appreciate your business and we hope to see you again at Mercedes-Benz of Orange Park.

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The buying experience was dreadful to start. But when my new car driver panel went blank and had to be towed in I never got world they got my car delivered to them. I was never told it was being fixed or had gotten fixed or when it was completed or what was even wrong. I had to call them and leave...

Dealer Replied: I'm disappointed to hear about the lack of communication and the issues you faced during your visit. It's important to us that our guests receive timely updates, and it sounds like we fell short here. I'd like to learn more about what happened so we can address these concerns properly. If you're willing to discuss this further, please contact me at your convenience. Thank you, Ted Kypreos - Service Manager - (904) 777-5900

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Thanks to Bob at Mercedes Orange Park for thorough explanation of work to be done and his engaging personal approach to customer service. My car was ready much sooner than expected-thanks! Also, a big thankyou to Will, who tutored me through my radio issues!

Dealer Replied: Debby, we're happy to hear you had such a great experience with Bob and Will at Mercedes-Benz of Orange Park. We truly appreciate your feedback and look forward to assisting you in the future! Safe travels!

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As always, everyone at the dealership was very friendly and knowledgeable helping with everything needed for my vehicle service. Mike Louis kept me up-to-date on everything and I don’t remember the name of the Tire guy, but he was very helpful With information helping me make the best decision for...

Dealer Replied: Hi Alan, thank you for your kind words! We're so pleased that Mike Louis and our team could assist you promptly and effectively. Enjoy the road ahead, and we hope to serve you again at Mercedes-Benz of Orange Park!

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Anytime that I have taken my vehicle to Mercedes of Orange Park. I have not had a problem. My Service rep Mike make sure that I’m taken care of each and every time that I’m there thanks to the service department for their outstanding customer service.

Dealer Replied: We're delighted to hear that Mike and our service team consistently provide you with exceptional care! Thank you for choosing Mercedes-Benz of Orange Park.

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Mercedes- Benz of Orange Park is the best Mercedes dealership in Florida / the USA. Scheduling service is easy and convenient. I always get a ride home and back with Tammy, my courtesy driver! She is sweet and friendly to everyone! My service writer , Jim, takes care of my cars no matter what I...

Dealer Replied: Israel, thank you for sharing your glowing review of our stellar team! We will be sure to pass along your appreciation to everyone who has helped you here at Mercedes-Benz of Orange Park. Safe travels, and we look forward to working with you again in the future.

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I found Rodney and his fabulous team to provide the Best in service and satisfaction

Dealer Replied: There is nothing better than a great review. Rodney will appreciate your kind words. Thanks for giving Mercedes-Benz of Orange Park your business, Frank!

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This dealership’s service department is particularly well staffed with professional technicians, staff and management. The service team is very accommodating; and, they understand how to provide a great customer experience.

Dealer Replied: Hi David, thank you for choosing Mercedes-Benz of Orange Park! We are so glad our team made you feel welcome and well taken care of. We hope to see you back next time!

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Excellent service, very professional no problems of any kind have been with them 20+yrs

Dealer Replied: Thank you for your confidence in Mercedes-Benz of Orange Park!

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Great experience with my service adviser, however I find that the actual service was rather slow.

Dealer Replied: Cal, thank you for being such a great customer of Mercedes-Benz of Orange Park!

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Professionally and friendly accommodations. On time scheduled. As we decided to wait till it’s done, we stayed in the waiting area where we enjoyed free breakfast. We were briefed every now and then of the progress. However, there was a delayed on parts , ( break pads, wheels, etc.) which was...

Dealer Replied: Fatima and Charles, thank you for sharing your review of Mercedes-Benz of Orange Park! We are thrilled our team made the experience so seamless and enjoyable. We look forward to seeing you next time! Safe travels!

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Mercedes Benz are a piece of junk!!! I have been driving one for 25 years, I had 4! Brand new!!!! I always get my car serviced when it is required. Recently I took my car for servicing, I noticed oil dripping in my driveway; I took it back to OP dealership after $1400.00 service, I was told the...

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Mercedes Benz are a piece of junk!!! I have been driving one for 25 years, I had 4! Brand new!!!! I always get my car serviced when it is required. Recently I took my car for servicing, I noticed oil dripping in my driveway; I took it back to OP dealership after $1400.00 service, I was told the...

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Thank you,Thank you, for being very kind,caring and helpful person.keep up the good work

Dealer Replied: Thank you for leaving Mercedes-Benz of Orange Park a five-star review. We are happy to hear that our team was caring and delivered excellent service. See you next time!

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I only have high praises for Zerina. She is excellent at customer service. Her aim is to please and she does. Before Zerina was Ted. The two of them is the reason I'm a big fan of Orange Park Mercedes Dealership. I don't intend to go anywhere else. I'm a happy customer.😃

Dealer Replied: Thank you for sharing your experience! We are thrilled to hear that Zerina and Ted made every visit seamless and stress-free. We truly appreciate your support and trust in our team at Mercedes-Benz of Orange Park. See you next time!

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I just had my windshield replaced. My service advisor Mike Louis is always excellent & professional. Everyone has a good customers service.

Dealer Replied: Thank you for sharing your feedback, Josie! We're so glad you are happy with Mike's professionalism and our team's customer service. We appreciate your business and we hope to see you again at Mercedes-Benz of Orange Park!

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Mike was very good - it was a simple warranty repair and he was very helpful.

Dealer Replied: Chas, thank you for leaving Mercedes-Benz of Orange Park a five-star review. We are so glad that Mike was a pleasure to work with.

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Brandon's service was perfect. I appreciate the opportunity of having him come to my house to complete the recall work and for his taking the time to give me information of what he had done. I could not be more pleased. He is certainly a credit to your organization.

Dealer Replied: Thank you for sharing your feedback about Brandon's exceptional service! We're glad he could assist you in such a convenient way. We’ll be sure to share your appreciation with him, and please reach out to us anytime at Mercedes-Benz of Orange Park!

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I can’t say enough good things about Mike at Mercedes-Benz (blanding). He never makes me feel like just another customer or number. He always takes the time to explain everything, keeps my best interests in mind, and genuinely looks out for me. It’s hard to find people who provide that level of...

Dealer Replied: Brittany, we really appreciate your kind words about Mike and your continued trust in Mercedes-Benz of Orange Park. We'll pass along your appreciation to him and the rest of the team! Safe travels!

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This is my 2nd request for Mobile Service from Orange Park Mercedes Benz, I can truly say the mobile service has been a quite convenient service for me & I feel the service was well performed by their service tech Brandon, he's very professional with his work & I believe he has a passion for what he...

Dealer Replied: Thank you for your heartfelt recommendation and feedback! We’re delighted to hear Brandon made a positive impression, and we’re grateful for your trust in our mobile services. We appreciate your business at Mercedes-Benz of Orange Park!

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My experience with Rodney has been exceptional without any complaints. Very professional and such a honor to have such reliable person to answer any questions that I have. I am absolutely pleased with the services rendered to me.

Dealer Replied: We're grateful for your thoughtful feedback about Rodney and the team! Thank you for choosing Mercedes-Benz of Orange Park and we hope to see you again. Safe travels!

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I was provided with excellent service today at Mercedes Benz; my advisor Rodney was very knowledgeable , and professional

Dealer Replied: Rosa, thank you for sharing your awesome feedback about Rodney and our team! We appreciate your business and we hope to see you again at Mercedes-Benz of Orange Park. Safe travels!

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Zarinea always takes such good care of me. She is so considerate. She always look out for me even when I don’t have an appointment. Between Zarinea, Tiffany and Melanie I always feel at home when I visit Mercedes.

Dealer Replied: Britanny, your feedback has made our day! Thank you for highlighting our team’s caring and welcoming service at Mercedes-Benz of Orange Park. We’ll pass along your kind words to Zarinea, Tiffany, and Melanie!

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rodney rivers service is excellent he is knowledgeable, polite,understand what a customer need. cynthia Amos

Dealer Replied: Cynthia, we're so glad Rodney's service impressed you! Thank you for choosing Mercedes-Benz of Orange Park. Take care!

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I had a great expérience with the dealership they kept me well informed during the complete repair of my 2017 GLS 550 this was much appreciated

Dealer Replied: Thank you for sharing your fantastic feedback, Russell! We're pleased to hear that you had such a good experience, our team kept you well-informed every step of the way during your 2017 Mercedes-Benz GLS 550's repair. We appreciate your business and hope to serve you again in the future! -Your Mercedes-Benz of Orange Park Team

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Service was great! we’ll come back customer service, outstanding very thoughtful and courteous to to me and My Wife and helped us in the time of our situation

Dealer Replied: Thank you for your thoughtful review! We're happy to hear our team took such good care of you and your wife. Mercedes-Benz of Orange Park is here for you if you need anything else in the future!

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Mike was amazing super helpful high energy and reassured me the whole time made me feel understood will ask for him again

Dealer Replied: Luis, it makes us happy to hear that Mike's high energy and helpfulness exceeded your expectations. We look forward to seeing you again at Mercedes-Benz of Orange Park! Safe travels!

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I have been dealing with Mercedes-Benz for over 10 years. RodneyRivers have always been good honest and let me know what is best for my car service. I appreciate his help. The video of the repairs are very helpful. Let me see just what the problem is if any I recommend services at Mercedes-Benz of...

Dealer Replied: Hi Edwin, thank you for your continued trust in us and for highlighting Rodney's expertise. We're grateful for your recommendation and look forward to assisting you for many more years. Safe travels from all of us at Mercedes-Benz of Orange Park!

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He was very courteous and professional. He clearly knew what he was doing and had experience, very easy to work with and highly recommend.

Dealer Replied: Thank you for the five-star review, Peter, and the wonderful recommendation. Here at Mercedes-Benz of Orange Park, we hope to have the pleasure of working with you again in the future. Until next time!

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My experience at the Field dealership was excellent as usual and I was taken care of by Rodney🙏🏼🙂

Dealer Replied: Thanks a bunch, from the Mercedes-Benz of Orange Park Team!

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Always a pleasure with Rodney my service guy. Always professional willing to help with getting me scheduled quickly with a loaner and car is clean when I pick up. Thank you Rodney R

Dealer Replied: Kris, thank you for sharing your awesome feedback about Rodney and our team! We appreciate your business and we hope to see you again at Mercedes-Benz of Orange Park. Safe travels!

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Once again Mercedes Benz of Orange Park provided great service for my annual vehicle maintenance. Zerlinea and her coworkers provided seamless and consistent maintenance verbiage and timeline requirements for my vehicle. The vehicle scanner was pretty impressive and provided the condition of my...

Dealer Replied: Thank you for your feedback! It’s great to know you left our shop satisfied with our team’s help. We’ll share your experience with Zerlinea and the rest of our team. See you next year! - The Mercedes-Benz of Orange Park Team

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If you have a smart car this is the dealer/service center in northern Florida for you!! They treat you like you own a 100 thousand dollar Mercedes and provide a environment for all.

Dealer Replied: Your kind words made our day! Thank you for choosing Mercedes-Benz of Orange Park and for sharing your review with us. See you next time!

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I had my MB annual service with MB of Orange Park and Rodney Rivers was my service advisor. He is great and always makes sure my service is done correctly and promptly. I would highly recommend Rodney and this dealership!

Dealer Replied: We are so happy to hear Rodney has earned your trust! Thanks from all of us at Mercedes-Benz of Orange Park!

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It was a fast and great experience .li am very comfortable in going back to Mercedes.

Dealer Replied: There is nothing better than a great review. Thanks for giving Mercedes-Benz of Orange Park your business, Rorickerson!

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I always get a clear service plan when I bring my car in and my service advisor. Robert Barr explains it all to me. I like the video of the underside of the car with the mechanic’s assessment of the car. The loaner car transfer was seamless.

Dealer Replied: Thank you for sharing your positive feedback with us! It's wonderful to know that Robert and the rest of our team made your experience top-notch from start to finish. See you next time!

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Mike is the best tech advisor you have! He is amazing, thorough, and has the best customer service skills 10/10

Dealer Replied: Thank you for sharing your kind review of Mike! We’ll pass along your praise to him. We appreciate you choosing Mercedes-Benz of Orange Park and hope to see you again down the road. Take care!

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Can courteous understood my problem and explain it very well. Took time to make sure I understood what I needed on my car.

Dealer Replied: Derry, we're pleased to hear our team was helpful and thorough. Thank you for choosing Mercedes-Benz of Orange Park! Safe travels!

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One of the best Mercedes dealerships I have experienced in years for service. Bob Barr was extremely helpful and knowledgeable.

Dealer Replied: Laurie, we’re proud to hear Bob and our service team impressed you. Thank you for choosing Mercedes-Benz of Orange Park!

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Efficient and Effective in servicing my vehicle. Zarinea and Ted are the dynamic duo! Thanks Orange Park Team! Keep ip the good work.

Dealer Replied: Thank you for sharing your experience with Zarinea and Ted! We’re grateful for your feedback and will share your kind words with them. We look forward to working with you again at Mercedes-Benz of Orange Park!

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It’s a very good dealership, clean, nice & attentive staff / employees , skilled technicians except sometimes the wait is too long.

Dealer Replied: We’re proud to hear that you can depend on our team for attentive and skilled service. Thank you for choosing Mercedes-Benz of Orange Park and for sharing your feedback. We hope to have the opportunity to improve your wait time at your next visit.

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I've purchased two vehicles from this establishment. My service representative Zarinea is the best. She will make sure your vehicle gets the service that's due. 👌

Dealer Replied: Thank you for your loyalty to Mercedes-Benz of Orange Park and for sharing your feedback about Zarinea! We look forward to welcoming you back next time! Safe travels!

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Robert Barr is a very good service advisor which is appreciated when you have a 2007 S550 which my husband still loves so much.

Dealer Replied: It's wonderful to hear Robert and our service team have taken such good care of your 2007 S550! On behalf of all of us at Mercedes-Benz of Orange Park, thank you!

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My experience was great,I have never experienced less than excellence. Have the best service advisor.

Dealer Replied: Julius, thank you for sharing your feedback about our Mercedes-Benz of Orange Park team. We appreciate your business and hope to see you again down the road!

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Mike at Mercedes Benz of Orange Park is fantastic ! He never fails to treat me like I’m his only customer! He is professional, charismatic, helpful, knowledgeable and pays attention to every detail . If I have any questions he is very thorough with his explanations . I love the dealership and...

Dealer Replied: Alicia, your review has made our day! We’ll be sure to share your appreciation with Mike and the team. Thank you for choosing Mercedes-Benz of Orange Park.

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I’m always addressed with professionalism and courtesy. The dealership is clean and has a fantastic lounge area equipped with drinks, food and plenty of seating.

Dealer Replied: Annette, your feedback means a lot to us, and we are thrilled to hear that you enjoyed our amenities! Thank you for your support! - Mercedes-Benz of Orange Park Team

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Professional, pleasant and with a positive attitude. I was able to obtain an appointment in a timely manner as well as a nice loaner vehicle

Dealer Replied: Hi Dana, thank you so much for your positive feedback of Mercedes-Benz of Orange Park! We are happy to hear that our team made it a comfortable experience for you.

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Zarinea is one of the best advisors at MB of OP. She was very knowledgeable , helpful and professional.

Dealer Replied: Thank you for the kind words about Zarinea! We're happy she provided a knowledgeable and professional experience. We look forward to seeing you again! - The Mercedes-Benz of Orange Park Team

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I took my car to Fields Mercedes Benz of Orange Park Monday, December 29, 2025. The engine light was on. They took it in immediately and the service team sent me a video while I was waiting to keep me informed. The Service Representative, Michael Drummond, was wonderful about giving me updates...

Dealer Replied: Linda, your feedback made our day! Thank you for sharing your kind words about Michael, Alex, and the rest of our team at Mercedes-Benz of Orange Park. We are grateful for your support and look forward to welcoming you back in the future! Safe travels!

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The service that I received was exceptional! Michael Drummon Service Advisor kept me informed about the status of my service . He was very professional and courteous. He returned calls and text with an expediency that was phenomenal!!! There was no guess work regarding my service and the service...

Dealer Replied: Thank you for sharing your feedback about Michael and the team! We appreciate your business and hope to see you again at Mercedes-Benz of Orange Park.

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Super super great good fantastic go again love them go go go great the best great go go go

Dealer Replied: We appreciate the stellar review here at Mercedes-Benz of Orange Park!

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I recently had a service tech complete an oil change on my property for my GL450. He was very knowledgeable, professional & courteous towards me and the GL! I am sooo glad to have had my vehicle serviced via Merc dealership. What a great way to start the holidays!

Dealer Replied: Thank you for choosing Mercedes-Benz of Orange Park and for sharing your experience! We’re glad everything went smoothly. Have a wonderful day!

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I took my Mercedes 350 in for its annual service and Rodney Rivers was my service manager. From beginning to end he was knowledgeable, informative, friendly and addressed all my concerns. He arranged a ride back to my house. The car was finished early and the work was done as promised. I would...

Dealer Replied: Hi Andy, thank you for the excellent review of Rodney and our team! We appreciate your business and hope to see you again at Mercedes-Benz of Orange Park. Safe travels!

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OP Mercedes has always been good too me ..my service writer Mike is the BEST ..always goes out of his way to help me..

Dealer Replied: Thank you for your 5-star review! We’re happy to hear Mike continues to provide you with excellent service. We appreciate your business and hope to see you again at Mercedes-Benz of Orange Park!

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Service and attention to detail continues to be excellent! Appreciate Bob Barr and his oversight of service for my husbands 2007 S550 Mercedes! Also, thanks to David for roadside service this time! Don’t want to forget to thank your nice lady driver for a safe ride home! Rebecca Joyce

Dealer Replied: Hi Rebecca, we really appreciate your feedback! We’re so grateful to hear that Bob, David, and our driver gave you and your husband excellent service. Thank you for choosing Mercedes-Benz of Orange Park!

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Wonderful experience. Zarinea was very helpful and took very good care of me. Everything was timely and efficient. My loaner car was ready and waiting and Zarinea took my car straight back to start service. All expectations were exceeded.

Dealer Replied: Edwin, we're delighted to hear that Zarinea took such good care of you and everything went smoothly. We hope to see you again at Mercedes-Benz of Orange Park. Safe travels!

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Customer friendly, considerate, patient and professional. My service advisor is top notch and is excellent at communicating while ensuring the delivery of quality service.

Dealer Replied: Thank you for sharing your great feedback about our team! It's wonderful to know you're in good hands with our team. We look forward to your next visit with us at Mercedes-Benz of Orange Park!

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Jim provided me with a wonderful experience. Tammy the shuttle driver was amazing as well!

Dealer Replied: We are so glad that Jim delivered a wonderful experience, and Tammy was amazing! Thanks for leaving Mercedes-Benz of Orange Park a five-star review!

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