I am attempting to upgrade to a newer pre-owned Mercedes, preferably a convertible. I am still shopping but the trade-in offer was much lower than another. I have owned 5 different Mercedes as have both my sisters but we all agree on thing, which is why my older sister bought a Lexus. This is an...

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After horrible service at Buckhead I switched to Mercedes of Marietta. Terry is my service advisor and I’m glad I made the switch. He treated me right and was very professional.

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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My experience was wonderful. Christoper was clear in communicating my bill with me. I appreciated knowing about the upfront added credit card fees. I would have been upset if that had not been told to me upfront. However, because Christoper let me know up front, so I didn’t have to”sticker shock”.

Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Marietta. Feel free to reach out to us if you need anything. Have a wonderful day.

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Everyone I talked to were knowledgeable, professional and helpful concerning my needs. I would like to thank those that I interacted with. Especially Rita my sales person!

Dealer Replied: Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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contacted dealer concerning check sale----check submitted to dealer was over sales price---d ealer accepted check with agreement to refund overage, which i never received. contacted dealer several times with promises to return my call and advise,never received call nor overage

Dealer Replied: Hi William, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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I highly recommend Mercedes Benz of Marietta, Stefan to be specific. He made the entire process flow smooth and efficient. I can’t stay enough good things about him and how he went above and beyond to provide a good experience for me.

Dealer Replied: Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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We were very pleased with sales person by name Tyler, very professionally answer all our questions,patiently, will definitely recommend this dealership to our friends and family and also will come back for service

Dealer Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Marietta. Don't hesitate to call us if you ever need anything. Be safe on the road!

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I recommend Shawn he really went above and beyond. He found me a vehicle that met my needs. And communication was great through the whole process.

Dealer Replied: Hello, thank you for your kind review; we are happy to pass along your comments to Shawn here at Mercedes-Benz of Marietta! Drive safe, and we'll see you on the road.

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Great customer service.and excellent car service. Service rep exceptional. Great prices for service., very professional.

Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

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Terry is a fabulous service manager. Always eager to assist. Honest and has integrity. Pleasant and efficient.

Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Marietta. Please don't hesitate to reach out if there's anything additional we can do for you.

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Great sales person very pleasant ,made me feel very comfortable with the test drive of the Audi q3 and the Audi Q8 which I purchased.

Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to reach out to us if you need anything. Have a wonderful day.

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Every thing was easy and management did a great job I would recommend them to anyone

Dealer Replied: Hi, it's experiences like yours that really keep us motivated! Until the next time we meet, take care!

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My husband and I had a wonderful experience. Our sales representative was extremely knowledge, professional., and friendly.

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I want to thank Shawn for his excellent customer service. Thank you to Ben for doing the work to find the GLC 4matic I was looking for..

Dealer Replied: We appreciate you taking the time to leave us a response, Lynne! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Has been a good experience every time I take my vehicle in for service. I plan to continue to have my vehicle serviced at Mercedez in Marietta.

Dealer Replied: Hello Steven, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Great experience, Robert (Service Advisor) did a great job taking me in without an appointment. I had already purchased a MB switch cluster to install on my left side of the steering wheel. He got it in the shop immediately and had it complete within a couple hours.

Dealer Replied: Hi Gerry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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I've had a company car for the last 20 years so buying a car was not something I looked forward to for many reasons. But Tyler Simmons made it all easy, no stress. I found the car I wanted online, asked Tyler to send me a video of the back (which he did immediately), we came in to drive it, loved...

Dealer Replied: Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Marietta! If you ever need help, just give us a call. Happy motoring!

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When I call to get my car serviced it was scheduled immediately. I like how they checked everything on the car. And I got my car back the same day

Dealer Replied: Hi, thank you for your kind words and this wonderful review! Don't hesitate to call us if you ever need anything. Be safe on the road!

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The dealership is superb! Superb! Superb! Superb! Superb! Superb! Superb! Superb! Superb! Superb! Superb! Superb!

Dealer Replied: Hello, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

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Very professional and well behaved staff, very knowledgeable and well organized I’m very impressed by their work.

Dealer Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Marietta! Please don't hesitate to reach out if there's anything additional we can do for you.

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My wait was not very long and my appointment was honored. That got me in and out in the time they gave me.

Dealer Replied: Hi Wes, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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I just bought a 2026 gle 53 coupe 4matic and Mrs. Janice was my sales person. This is my 3rd Mercedes that I’ve purchased at Mercedes Benz of Marietta. Mrs. Janice was professional, patient, always prompt, courteous, and very diligent. She always kept me updated on when my vehicle was going to...

Dealer Replied: Hello Kendra, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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Excellent sale experience. My new Mercedes is a pleasure to drive and a beautifully engineered auto.The car is attractive and the interior is well designed.

Dealer Replied: Hello Mitchell, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

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I am writing to express my heartfelt appreciation for the exceptional service provided by the service department at Mercedes-Benz of Marietta. I had the pleasure of working with Nicholas Taylor, who ensured that every detail of the service was meticulously accounted for and completed...

Dealer Replied: Hi Noah, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Marietta. Don't hesitate to call us if you ever need anything. Be safe on the road!

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I am writing to express my heartfelt appreciation for the exceptional service provided by the service department at Mercedes-Benz of Marietta. I had the pleasure of working with Nicholas Taylor, who ensured that every detail of the service was meticulously accounted for and completed...

Dealer Replied: Hi Noah, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Won Lee is an outstanding salesman. We traveled from South Carolina and he was there waiting on us upon arrival. He made sure we knew the details of getting to know the car. He's very knowledgeable and informative. Thanks Won.

Dealer Replied: Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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Great Great Service. Very Friendly and Kevin knows his job. Very knowledgeable and explaining everything where we understood.

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Great experience here as always. I don?t even shop anywhere else. Ernest and Stefan always take care take care of me. Highly recommend a Mercedes Benz of Marietta

Dealer Replied: Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Marietta and we hope to be of service again in the future.

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Awesome service from all areas. All employees made our purchase easy. We really even enjoyed the waiting to see the deal through. Mr. Tyler Simmons is a stellar salesman.

Dealer Replied: Hi Willie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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Nicholas Taylor and his team are excellent. He is very courteous, informative, and really takes care of Mercedes S580 and me. Thank you Nick!

Dealer Replied: Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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Did not have a great experience and did not buy a car, the salesmen was incompetent at best. They have their sale price and I looked to negotiate one and the salesmen attempted to negotiate a number he could not give because he had zero authority and this grinned my gears because I live out of...

Dealer Replied: Hello Ryan, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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Purchased Car Wednesday, Car broke on the side of the road Thursday. Had to get it towed back to dealer. They said they would give me a ride home. The xxxx you will, you’re giving me a free loaner. Finally Called me at 12:30 today/Friday and told me that they have to call Mercedes HQ in F**KING...

Dealer Replied: Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

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Beware- horrible management - Jake BBB rating is -D. I went to look up their score Per BBB BBB Rating D- Reasons for rating Failure to respond to 14 complaint(s) filed against business

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I recently had an extremely disappointing experience at Mercedes-Benz of Marietta, specifically with a manager named Jake. I had just paid $279 for an inspection and simply asked the customer service representative for a printed inspection report because I couldn’t clearly view it on my phone. Jake...

Dealer Replied: Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 783-5171 to discuss what we can do to help.

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I had the best experience at this dealership! I worked with Allana who was just phenomenal. She answered every question I had and helped me get a deal that worked for me. The whole staff was amazing, really.

Dealer Replied: Hello Carroll, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

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Customer service was excellent, my repair was great, my car was cleaned and they even offered me a ride home which is a long way! Very impressed!

Dealer Replied: Hi Angie, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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