Google Review
- July 10, 2020
Google Review
- May 21, 2020
Response from the owner Replied: Thank you Shurlene for sharing your 5-star service experience with us! I am pleased to hear that Erick and our team were able to provide such outstanding assistance.
Google Review
- May 21, 2020
My service rep was Erick Lockwood who was absolutely awesome. He kept me informed as to the status of my vehicle. I am totally pleased with his professionalism.
Response from the owner Replied: Thank you Shurlene for sharing your 5-star service experience with us! I am pleased to hear that Erick and our team were able to provide such outstanding assistance.
Google Review
- May 21, 2020
Response from the owner Replied: Thank you Taylor for the 5-star review, we really appreciate it.
Google Review
- May 14, 2020
Response from the owner Replied: Thank you Eliz for the 5-star review, it is truly appreciated!
Google Review
- May 11, 2020
Response from the owner Replied: Thank you Corinne for sharing your 5-star experience!
Google Review
- May 11, 2020
Response from the owner Replied: Thank you Marian for sharing your 5-star experience. I am very happy to hear that Andre was able to get you the perfect vehicle and was able to provide such outstanding service while doing so. Enjoy your new Mercedes-Benz!
Google Review
- May 11, 2020
Excellent service and attitude throughout. True professionals. Mr. Andre Smith, the person in charge of my purchase delivered everything as promised and on time in the most effective manner one would hope for.
Response from the owner Replied: Thank you Marian for sharing your 5-star experience. I am very happy to hear that Andre was able to get you the perfect vehicle and was able to provide such outstanding service while doing so. Enjoy your new Mercedes-Benz!
Google Review
- May 09, 2020
Response from the owner Replied: Thank you Tom for the 5-star review, we really appreciate it!
Google Review
- May 07, 2020
Response from the owner Replied: Thank you so much for the 5-star review! It is greatly appreciated.
Google Review
- May 07, 2020
Response from the owner Replied: Thank you David for the 5-star review, we truly appreciate it!
Google Review
- May 07, 2020
Response from the owner Replied: Thank you very much Alan for the 5-star review!
Google Review
- May 07, 2020
Bryan very helpful
Response from the owner Replied: Thank you Corinne for sharing your 5-star experience!
Google Review
- April 29, 2020
I recently made a purchase from Mercedes-Benz of Southampton and everyone I have talked to has been great. My purchase is a long-distance transaction and even though their whole team is dealing with very stressful and trying circumstances, like many in New York, they have been great to deal with....
Response from the owner Replied: Thank you James for sharing your 5-star experience with us! I am happy to hear that Frank and our team were able to provide you with such excellent assistance.
Google Review
- April 11, 2020
Response from the owner Replied: Thank you Eugene for sharing your 5-star service experience with us. I am so happy to hear that we were able to get your Mercedes-Benz back on the road in a timely fashion.
Google Review
- April 11, 2020
Response from the owner Replied: Thank you Alice for taking the time to share your feedback. I am pleased to hear that Linda an our team were able to provide you with such outstanding assistance.
Google Review
- April 11, 2020
Bryan Walsh was fantastic. On a holiday weekend he got my car repaired and back to me in great time. He kept me updated and informed the whole time.
Response from the owner Replied: Thank you Eugene for sharing your 5-star service experience with us. I am so happy to hear that we were able to get your Mercedes-Benz back on the road in a timely fashion.
Google Review
- April 08, 2020
Google Review
- March 18, 2020
Wonderful experience from start to finish. Linda and her managers were great!
Response from the owner Replied: Thank you Alice for taking the time to share your feedback. I am pleased to hear that Linda an our team were able to provide you with such outstanding assistance.
Google Review
- March 18, 2020
I have dealt with a number of MB dealerships on Long Island, but the Southampton location is the most professional and easy to deal with. They have a knowledgeable sales group and great management team. Bought another car there recently and the experience was world-class. Can't expect better...
Response from the owner Replied: Thank you Rob for being a loyal Mercedes-Benz of Southampton guest and for the kind words. I am so happy to hear that our team was able to provide you with such an excellent experience and we look forward to working with you again...enjoy your new Mercedes!
Google Review
- March 11, 2020
Response from the owner Replied: Thank you Roberta for sharing your 5-star experience with us. I am so happy to hear that Andy and our team were able to provide you with the exceptional service we strive to provide every guest.
Google Review
- March 11, 2020
Response from the owner Replied: Thank you Russ for the review!
Google Review
- February 22, 2020
Response from the owner Replied: Thank you Gerard for the 5-star review, it's truly appreciated!
Google Review
- February 20, 2020
Response from the owner Replied: Thank you Lamar for the 5-star review!
Google Review
- February 20, 2020
Response from the owner Replied: Thank you Julie for the 5-star review, it is greatly appreciated!
Google Review
- February 18, 2020
Great fix and Mercedes Southampton and Andy were the best--5 stars!!!
Response from the owner Replied: Thank you Roberta for sharing your 5-star experience with us. I am so happy to hear that Andy and our team were able to provide you with the exceptional service we strive to provide every guest.
Google Review
- February 14, 2020
Much better than the other dealers ,worth driving east
Response from the owner Replied: Thank you Russ for the review!
Google Review
- February 11, 2020
Response from the owner Replied: Thank you David for your kind words, 5-star review, and continued patronage!
Google Review
- February 11, 2020
Response from the owner Replied: Thank you AnneMarie for taking the time to share your feedback, I am pleased to hear we were able to accommodate you and make it easy for you to drop off and pick up your vehicle.
Google Review
- February 11, 2020
Response from the owner Replied: Good Morning Jamie, thank you so much for sharing your 5-star experience with us! I am pleased to hear that Candece was able to provide such excellent assistance during your visit.
Google Review
- February 04, 2020
Everyone was pleasant and accommodating. Ease of drop off was great - was able to leave and pick up at my convenience.
Response from the owner Replied: Thank you AnneMarie for taking the time to share your feedback, I am pleased to hear we were able to accommodate you and make it easy for you to drop off and pick up your vehicle.
Google Review
- January 28, 2020
Response from the owner Replied: Thank you Nicolas for taking the time to provide a review, it is greatly appreciated!
Google Review
- January 20, 2020
Always an easy and great experience. Candece is AWESOME! Super helpful and always has the best deals.
Response from the owner Replied: Good Morning Jamie, thank you so much for sharing your 5-star experience with us! I am pleased to hear that Candece was able to provide such excellent assistance during your visit.
Google Review
- January 13, 2020
Outstanding service as always! They are efficient, courteous and they communicate early and often. Always a pleasure to deal with.
Response from the owner Replied: Thank you David for your kind words, 5-star review, and continued patronage!
Google Review
- January 11, 2020
Response from the owner Replied: Hi Edward, we appreciate you for taking the time to give us rating!
Google Review
- January 11, 2020
Response from the owner Replied: Thanks for the 5-star review, have a great new year!
Google Review
- January 11, 2020
Response from the owner Replied: Hi Paul, thank you for taking the time to provide a review on your latest experience with our dealership. I'm pleased to hear that our team was able to get you behind the wheel of a new Mercedes-Benz vehicle and that you were able to take her home the same day!
Google Review
- January 11, 2020
Response from the owner Replied: Thank you Maria for the kind words and for being a loyal Mercedes-Benz of Southampton guest. I am so happy to hear that our team was able to provide you with a 5-star experience. Enjoy your new vehicle!
Google Review
- January 11, 2020
Response from the owner Replied: I am so glad to hear that Shane was able to make you feel welcome and provide you with a 5-star experience. Thank you for the kind words and for being a Mercedes-Benz of Southampton guest!
Google Review
- January 10, 2020
Response from the owner Replied: Thank you for taking the time to provide a review. I am disappointed to hear that it was not a 5-star experience, would you be able to provide us with more details on your latest visit?
Google Review
- January 08, 2020
Excellent
Response from the owner Replied: Hi Edward, we appreciate you for taking the time to give us rating!
Google Review
- January 01, 2020
Excellent buying experience, all taking place in one day - drove home in my new car. Thank you to Sal, Shane, and the sales team.
Response from the owner Replied: Hi Paul, thank you for taking the time to provide a review on your latest experience with our dealership. I'm pleased to hear that our team was able to get you behind the wheel of a new Mercedes-Benz vehicle and that you were able to take her home the same day!
Google Review
- December 31, 2019
I've been getting my cars from Mercedes Benz Southampton for many years and the service and attention to detail from the team is just fantastic. Every body that works there are very friendly and profesional. It is the only Mercedes dealer I will ever go.
Response from the owner Replied: Thank you Maria for the kind words and for being a loyal Mercedes-Benz of Southampton guest. I am so happy to hear that our team was able to provide you with a 5-star experience. Enjoy your new vehicle!
Google Review
- December 30, 2019
Very nice, courteous staff
Response from the owner Replied: Thanks for the 5-star review, have a great new year!
Google Review
- December 20, 2019
Shane Chesney at Southampton Mercedes made the process of getting a new car a very pleasant experience. I felt that I was treated with fairness and honestly. Thanks Shane!
Response from the owner Replied: I am so glad to hear that Shane was able to make you feel welcome and provide you with a 5-star experience. Thank you for the kind words and for being a Mercedes-Benz of Southampton guest!
Google Review
- December 12, 2019
I highly recommend this dealership. I had a wonderful experience. I switched over from another Mercedes dealer. I wasn't sure if I'd stay with the brand, I planned on looking elsewhere but glad I didn't. After meeting with Shane and Candece it was clear I was in good hands. They went above and...
Response from the owner Replied: Hi Tyler, we're glad to hear that you stayed with the Mercedes-Benz brand and that you chose to get your new vehicle from our dealership. Shane and Candece are both great and we're happy to hear that they were able to provide you with a 5-star experience. Enjoy your new Mercedes-Benz and we hope to work with you again!
Google Review
- December 11, 2019
Response from the owner Replied: Warren, sorry to hear that there was an issue with your vehicle but I am happy to hear that our team was able to immediately resolve the problem and get you back on the road. Thank you for being a guest at our dealership and for providing us with a 5-star review.
Google Review
- December 11, 2019
Response from the owner Replied: The G-Wagon is a great vehicle, you will not be disappointed! Thank you for being a guest and for taking the time to provide us with a 5-star review!
Google Review
- December 11, 2019
Response from the owner Replied: Good Morning Robert, thanks so much for the 5-star review! The GLE is a great vehicle, enjoy!
Google Review
- November 29, 2019
Great experience leasing my new Mercedes GLE
Response from the owner Replied: Good Morning Robert, thanks so much for the 5-star review! The GLE is a great vehicle, enjoy!
Google Review
- November 27, 2019
Customer service was phenomenal!
Google Review
- November 24, 2019
Response from the owner Replied: Thank you Leslie for taking the time out of your day to provide us with a 5-star review.
Google Review
- November 24, 2019
Response from the owner Replied: Thank you Keri-Anne for your 5-star review.
Google Review
- November 23, 2019
Loved the lady that helped me and i will be back for the Gwagon
Response from the owner Replied: The G-Wagon is a great vehicle, you will not be disappointed! Thank you for being a guest and for taking the time to provide us with a 5-star review!
Google Review
- November 22, 2019
Loved the lady that helped me and i will be back for the Gwagon
Google Review
- November 18, 2019
Took care if problem immediately in that I was in a jam. Great experience.
Response from the owner Replied: Warren, sorry to hear that there was an issue with your vehicle but I am happy to hear that our team was able to immediately resolve the problem and get you back on the road. Thank you for being a guest at our dealership and for providing us with a 5-star review.
Google Review
- November 11, 2019
Response from the owner Replied: Thank you for taking the time to leave us a 5-star review, we truly appreciate it.
Google Review
- November 11, 2019
Google Review
- November 11, 2019
Google Review
- November 11, 2019
Response from the owner Replied: We appreciate you leaving us a 5-star review. Happy to hear that you have a great experience!
Google Review
- November 11, 2019
Response from the owner Replied: Hi Scott, it's great to hear that our team was able to exceed your expectations and provide you with a 5-star experience. Thank you so much for your kind words and we hope to see you again soon!
Google Review
- November 11, 2019
Google Review
- November 11, 2019
Response from the owner Replied: Thank you Phyllis for your feedback, Candece is great and we are lucky to have her as a member of our team (and you as a guest)! Enjoy your new Mercedes-Benz and feel free to reach out if you need anything.
Google Review
- November 10, 2019
(Translated by Google) The best dealer is very good(Original)Es muy bueno el mejor dealer
Response from the owner Replied: Thank you for taking the time to leave us a 5-star review, we truly appreciate it.
Google Review
- November 07, 2019
Excellent car buying experience! Candece was a pleasure to work with.
Response from the owner Replied: Thank you Phyllis for your feedback, Candece is great and we are lucky to have her as a member of our team (and you as a guest)! Enjoy your new Mercedes-Benz and feel free to reach out if you need anything.
Google Review
- November 07, 2019
Mercedes-Benz of Southampton always exceeds my expectations. No matter when I bring my car in, my personal service adviser, Bryan Walsh, goes out of his way to please me. I am more than completely satisfied.
Response from the owner Replied: Hi Scott, it's great to hear that our team was able to exceed your expectations and provide you with a 5-star experience. Thank you so much for your kind words and we hope to see you again soon!
Google Review
- November 06, 2019
Es muy bueno el mejor dealer
Google Review
- November 01, 2019
Very thorough, well done with pace!!!
Response from the owner Replied: We appreciate you leaving us a 5-star review. Happy to hear that you have a great experience!
Google Review
- October 31, 2019
Excellent service!
Response from the owner Replied: Thank you Louie, for taking the time to give us five star review!
Google Review
- October 31, 2019
Anthony Talked to me about the bells and whistles as well as the features of the mercedes-Benz. Anthony is very personable and knowledgeable about the vehicle. He is totally an asset to the company as well as a great salesman. My next car is definitely going to be a Mercedes-Benz 300 because of him.
Google Review
- October 30, 2019
Great Buying experience!!!
Google Review
- October 30, 2019
Customer service was phenomenal!
Yelp Review
- October 27, 2019
Agreed that bait and switch is an active ploy here. Ordered a new vehicle and waited 9 months to finally get information on the status of my order. Was told it was not built according to specs I would need to reorder at a higher price. Took another three months and a threat of legal action to get my...
Google Review
- October 26, 2019
Google Review
- October 25, 2019
Google Review
- October 24, 2019
Response from the owner Replied: Hi Michael, thank you for taking the time to leave such a wonderful review. We appreciate the feedback and have a fantastic day!
Google Review
- October 23, 2019
Google Review
- October 22, 2019
Response from the owner Replied: Hi Marc, thank you for leaving us a 5-star rating!
Cars.com Review
- October 22, 2019
The best service any car dealer could provide. Fast and courteous. Car was spotless and washed . Also I could not believe how fast the car was serviced.
Google Review
- October 18, 2019
I recently purchased a Certified Preowned Mercedes and was impressed at how professional the purchase was. Often you walk into dealerships and the feeling you get is that they must sell you a car before you walk out. I never felt pushed or obligated to give anyone a yes or no answer. This is the way...
Google Review
- October 14, 2019
Response from the owner Replied: Hi Shrikant, we appreciate you for taking the time to give us five star rating!
Google Review
- October 11, 2019
Response from the owner Replied: Hi Evan, We're so glad that you enjoyed your visit with Alan. We are very happy to have provided you with such a positive experience!
Google Review
- October 04, 2019
Beware of this service center, they told me I would be charged 189.00 for my service for an hour and a half and they were done in 45 minutes and charged me 291.00 dollars!! Be aware of these scam artists!!! The attorney general will hear about this, I promise you that!! People please watch out for...
Response from the owner Replied: Thank you for taking the time to provide a review. Your feedback is taken very seriously and am disappointed to hear that you did not receive a 5-star experience while working with us. Id like to further discuss your experience with you directly. I hope you will reach out to me at 631-907-2304. I hope to hear from you soon. John BarbieriService and Parts DirectorMercedes-Benz of Southampton
Google Review
- October 03, 2019
These guys are the ultimate pros and have the best customer service of any dealership i have ever seen.I highly recommend working with them!
Response from the owner Replied: Hi Richard, we're pleased you had a great purchasing experience with our staff and Anthony and would recommend us. We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- October 03, 2019
Alan Weiss and Mercedes Benz of Southampton represent professionalism and delivered an experience nothing short of seamless.
Response from the owner Replied: Hi Evan, We're so glad that you enjoyed your visit with Alan. We are very happy to have provided you with such a positive experience!
Google Review
- September 11, 2019
Google Review
- August 29, 2019
I always have a good experience at Southampton Mercedes. Brian Walsh is very accommodating and Pleasant to work with. The staff is also very smiley and friendly whenever I'm there. Thank-you Southampton Mercedes!
Google Review
- August 29, 2019
Google Review
- August 17, 2019
Google Review
- August 14, 2019
Andy is always the go to guy, gets everything done. Thankyou Andy....
Response from the owner Replied: Hi James, thank you for taking the time to give us five star review!
Google Review
- August 14, 2019
Google Review
- August 13, 2019
Mercedes of Southampton got us back into Mercedes, literally. After some negative experiences at other dealerships we were hesitant, but the customer service at Southampton blew us away. Alan Weiss was the most responsive and helpful sales person we have ever dealt with. Truly a class act. Thank you...
Google Review
- August 13, 2019
Google Review
- August 12, 2019
Google Review
- August 11, 2019
Response from the owner Replied: Hi Kcik, we're so glad that you enjoyed your visit with Matt. We are very happy to have provided you with such a positive experience!
Google Review
- August 11, 2019
Response from the owner Replied: Hi Lewis, thank you for taking the time for giving us a five-star rating. We appreciate the feedback and have a fantastic day!
Google Review
- August 11, 2019
Google Review
- August 11, 2019
Yelp Review
- August 06, 2019
My first experience with this dealership in the Service Dept was excellent.Alex, who answers the phone calls, was incredibly helpful. She genuinely cared about my issue, and immediately scheduled me in for service the next day...completely unlike most other car dealers, like Jaguar, from whom you...
Google Review
- August 03, 2019
I had an excellent experience working with Shane Chesney and Michael Baumann. Very reliable and honest. Everything g was perfect and I am very happy.
Google Review
- August 02, 2019
Took the GL in for service. They were very thorough and communicated throughout the day. To top off the service, Nick kindly (and with a smile!) stayed until just after the closing bell for me to pick up my wifes car. Happy wife, happy life. Thanks Nick. It might not have meant much to you, but it...
Google Review
- July 30, 2019
Flawless and excellent experience. Recommend going to Shane Chesney and Nick Hatton.
Response from the owner Replied: We appreciate you for taking the time to give us five star rating!
Google Review
- July 26, 2019
Yelp Review
- July 26, 2019
This is a bait and switch operation. Stay away. Michael Bauman and the sales manager are a virtual racketeering enterprise.
Google Review
- July 23, 2019
Shane chesney and nick hatton are very knowledgeable and professional at Mercedes Benz of Southampton. Very professional and honest
Response from the owner Replied: Hi Lou, we're happy you found Shane and Nick to be so supportive during your experience here at Mercedes-Benz of Southampton We look forward to your next visit!
Google Review
- July 21, 2019
Response from the owner Replied: Hi Nanda, we appreciate you for taking the time to give us five star rating!
Google Review
- July 20, 2019
Response from the owner Replied: We appreciate you for taking the time to give us five star rating!
Google Review
- July 19, 2019
The Best of the Best. Candece Dwyer-D'Avino's (sales) and Andy Byers' (service) performance is flawless.
Response from the owner Replied: Hi Lewis, thank you for taking the time for giving us a five-star rating. We appreciate the feedback and have a fantastic day!
Google Review
- July 17, 2019
I just feel the need to tell you that you have a real gem in Nick Hatton. He is absolutely awesome. We purchased a car from him last year and were on the hunt for a car this year (unfortunately we were a day too late, the car we had our eyes on was sold). In both cases Nick was such a pleasure to...
Response from the owner Replied: Thank you for taking the time to leave such positive feedback regarding your experience while at Mercedes-Benz of Southampton with Nick. He is a great asset to our team! We wish you many happy miles, and look forward to being here for all of your sales needs in the future!
Google Review
- July 16, 2019
Excellent experience.Genuinely Nice people who care about their Customers. Matt Gorton made our buying process easy and seamless. Fully recommending Kasia & Maks
Response from the owner Replied: Hi Kcik, we're so glad that you enjoyed your visit with Matt. We are very happy to have provided you with such a positive experience!
Google Review
- July 11, 2019
Google Review
- July 11, 2019
Google Review
- July 11, 2019
THE WORST PLACE TO SERVICE A REAL MERCEDES.Allow me to explain and please read this whole review before taking your car here for service. I have a 1996 SL600 which I brought in for a repair that was completed under the 2 year parts warranty, yes, the repair initially done had failed not even 2 years...
Response from the owner Replied: We were sorry to see your review, and would like to speak with you about the specifics of your situation. Please call our General Manager, Vincent DiGregorio at 631-204-2500. Thank you.