Google Review
- April 18, 2019
Mercedes-Benz Southampton is truly a first class car buying experience. Anthony Cuscino Sales Manager & Gary Gentile General Manager run a true 5 star dealership along with the entire staff, suiting for it's clientele. If your looking for a great car buying experience in every aspect with continued...
Cars.com Review
- April 16, 2019
Always a painless repair experience. Andy consistently provides top-notch customer service. Repairs /general vehicle service are completed in a short time frame. Highly recommend this dealership!
Google Review
- April 16, 2019
Google Review
- April 15, 2019
Andy my service coordinator is the best!
Response from the owner Replied: Hi Gene, we're so glad that you enjoyed your visit with Andy. We are very happy to have provided you with such a positive experience!
Google Review
- April 11, 2019
What a fantastic experience my boyfriend and I had buying this beautiful CPO Mercedes! I found this car online and called the dealership, Sal helped me out with the detailed description, price, and credit application. The whole process was smooth and pleasant. I strongly recommend this dealership...
Yelp Review
- April 11, 2019
What a fantastic experience my boyfriend and I had buying this beautiful CPO Mercedes! I found this car online and called the dealership, Sal helped me out with the detailed description, price, and credit application. The whole process was smooth and pleasant. I strongly recommend this dealership...
Google Review
- April 10, 2019
Google Review
- April 09, 2019
Response from the owner Replied: We were sorry to see your review, and would like to speak with you about the specifics of your situation. Please call our General Manager, Gary Gentile at 631-204-2500. Thank you.
Google Review
- March 30, 2019
Great experience with Andy Byers and the Service department. Quick appointment, answered all my questions, serviced my car in a very timely fashion, returned it back to me cleaned... very easy and efficient, no hassle. Will definitely use again.
Response from the owner Replied: Hi Vatche, we are pleased Andy could help get you back on the road in a timely manner! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- March 29, 2019
I could not be happier with Mercedes-Benz Southampton. An overall great experience from start to finish in purchasing my new vehicle. The staff was welcoming, friendly and attentive. Ken was very helpful in listening to my concerns and needs to find the right vehicle for me. I would like to...
Response from the owner Replied: Thank you for this wonderful feedback and strong recommendation! We are delighted Ken has provided such amazing service for you. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- March 29, 2019
1st time at Mercedes Benz of Southampton and it will not be my last. Coming in from Nassau county it was a bit of a drive but it was worth every minute. Shean thank you for making this experience as pleasant over and over....you truly give definition to "THE BEST OR NOTHING"
Response from the owner Replied: Thank you for a wonderful review, Marco! We strive for excellence everyday and we are happy that Shane provided you with an outstanding experience! We are very happy that you took the drive here to Mercedes-Benz of Southampton. Thank you for the recommendation!
Google Review
- March 28, 2019
I have been working with Shane Chesney for several years and find him to be patient ( Lord knows I need that), honest and engaging when queries are made of him or based on his expertise with the product. Its my pleasure to work with Shane as I always leave feeling that like an informed consumer. He...
Response from the owner Replied: Hi Greacia, thank you so much for your loyalty! We are so happy to hear Shane consistently provides you with high quality service! We will be sure to pass along your comments to him. Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day
Google Review
- March 25, 2019
Everyone was extremely friendly. Amazing staff and provides really great service.
Response from the owner Replied: Hi Forhad, we appreciate the feedback. Thank you, and have a fantastic day!
Google Review
- March 23, 2019
Everyone was super friendly and happy to help. I was just going in to buy parts for my old Mercedes motor, I was dressed down but they were all still respectful even though it doesnt look like I own a Mercedes lol. Would make me buy another one!
Response from the owner Replied: Hi Matt, thank you for taking the time to leave such a wonderful review. We appreciate the feedback and have a fantastic day!
Google Review
- March 22, 2019
Horrible
Response from the owner Replied: We noticed that you left us a one-star review, but did not detail why your experience with us was a negative one. Any additional feedback you could provide regarding your time with us would be appreciated. Please contact our General Manager, Gary Gentile at 631-204-2500. Thank you.
Google Review
- March 22, 2019
Response from the owner Replied: Hi Kenneth, thank you for taking the time to give us five star review!
Cars.com Review
- March 22, 2019
Great service beginning with setting appt along with a loaner, Andy was available when I arrived for service, kept abreast of progress and car was ready and waiting when I picked it up.
Google Review
- March 21, 2019
Very professional, courteous and prompt. Respected my time and delivered as promised
Response from the owner Replied: Hi Sharmaine, thank you for taking the time to leave such a wonderful review. We appreciate the feedback. Thank you, and have a fantastic day!
Google Review
- March 21, 2019
I highly recommend Mercedes Benz Southampton. Just picked up my new C Class convertible and the whole experience was professional, thorough and fun! Working with Candece and Shane made me feel comfortable and I knew they had my best interests at heart. I'm thrilled with the car and where I got it!!
Response from the owner Replied: Hi Louise, thank you so much for the wonderful review and strong recommendation! . We are proud to have great team members like Candece and Shane. Our primary focus is always to make sure you are making a well informed decision that you will be happy with for years to come. Again congratulations on your Mercedes-Benz of Southampton and joining our family.
Google Review
- March 19, 2019
Very professional, perfect servuce and timely too.Alex Akavan
Response from the owner Replied: We appreciate the feedback. Thank you, and have a fantastic day!
Google Review
- March 19, 2019
Response from the owner Replied: Thank you for the 5-star rating, Jennifer! We love having you as a customer!
Google Review
- March 19, 2019
Beautiful dealership. Friendly staff. Great selection and prices. In a beautiful area of Long Island, worth the trip. Must visit.
Response from the owner Replied: Hi Mona, thank you for taking the time to leave such a wonderful review. We appreciate the feedback and have a fantastic day!
Google Review
- March 15, 2019
My experience with MB of Southampton was phenomenal, they are always respectful and make sure the customers are satisfied to the fullest.
Response from the owner Replied: We're so glad that you enjoyed your visit with Andy. We are very happy to have provided you with such a positive experience!
Cars.com Review
- March 13, 2019
Service department very good. Easy to schedule, provided nice loaner car, repair done quickly and correctly. Delivered on time and very clean. Highly recommend MB of Southampton
Google Review
- March 12, 2019
Response from the owner Replied: We appreciate the feedback. Thank you, and have a fantastic day!
Google Review
- March 07, 2019
Response from the owner Replied: We appreciate the feedback. Thank you, and have a fantastic day!
Google Review
- March 04, 2019
This place is great!!!!!!!!! I got my truck here great price too. If you need help contact Candece she help me and she answers all my questions and gave me great price. Ten stars for the place, Anthony and Candece. Thank You
Response from the owner Replied: Thank you so much for the wonderful review. We are proud to have great team members like Anthony and Candece. Our primary focus is always to make sure you are making a well informed decision that you will be happy with for years to come. Again congratulations on your Mercedes-Benz and joining our family.
Google Review
- March 04, 2019
Andy Byers is an amazing professional and exemplary representative for Mercedes Benz. While he possesses ample information to assist clients resolve their car related issues with great expedience, he manages to lace each interaction with just the right amount of personalization! The results:...
Response from the owner Replied: Thank you for taking the time to write about your experience at Mercedes-Benz of Southampton! We are thrilled you had such a great experience with your service. Andy takes great pride in what he does, and always strives to provide only the best for his customers. If you should need anything else pertaining to your vehicle we are always happy to help!
Google Review
- February 25, 2019
I live in NYC and also have a house on Long Island and this is my dealer of choice for sales and service. I bought my car there and have been using them for 5 years for service and I've enjoyed every interaction I've had with them. I recently took my car in for an airbag recall and they gave me a...
Response from the owner Replied: Hi Mike, thank you so much for your loyalty! We are so happy to hear Andy consistently provides you with high quality service! We will be sure to pass along your comments to him. Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!
Google Review
- February 24, 2019
Response from the owner Replied: Hi Murray, thank you for taking the time to give us five star review!
Google Review
- February 19, 2019
Great experience with Brian and your service department!
Response from the owner Replied: Hi Marcia, thank you for your feedback. We're glad to hear Bryan was able to provide great service!
Google Review
- February 15, 2019
Alan and the dealership were first rate. Couldn't have been better. A pleasure to work with.
Response from the owner Replied: We appreciate the feedback. Thank you, and have a fantastic day!
Google Review
- February 15, 2019
Response from the owner Replied: Thank you Aarao, for taking the time to give us five star review!
Google Review
- February 12, 2019
Response from the owner Replied: Hi Robert, thank you for taking the time to give us five star review!
Google Review
- February 07, 2019
Wow!!! Service department is prestige John service manager was on point. Made the experience pleasant and on point to detail with whatever was going on. Will only use Mercedes of south Hampton.
Response from the owner Replied: Hi Marcello, thank you for your feedback. We're glad to hear John was able to provide great service. Thank you again for the great review. See you at your next visit!
Google Review
- February 07, 2019
Andy Byers is one of the best Service techs I've ever delt with, he is very knowledgeable and helpful when it comes to all Mercedes modles . I have been getting my car serviced for almost 2 years @ Southampton Mercedes Benz, always efficent and on time. Also at the service front desk Alex is always...
Response from the owner Replied: Hi John, thank you so much for your loyalty! We are so happy to hear Andy consistently provides you with high quality service! We will be sure to pass along your comments to him. Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!
Google Review
- February 06, 2019
The service department is superb. From the caring, knowledgeable and attentive porter (Freddie) to the actual service associates. Work is always timely and reasonably priced (especially when considering the location).
Response from the owner Replied: Hi Mylene, Thank you for taking the time to leave such a wonderful review. We appreciate the feedback. Thank you, and have a fantastic day!
Google Review
- February 05, 2019
Evert hinge was done correctly and on time and the car was delivered clean.
Response from the owner Replied: We appreciate the feedback. Thank you, and have a fantastic day!
Google Review
- February 02, 2019
Response from the owner Replied: Hi Michael, thank you for taking the time to give us five star review!
Google Review
- February 02, 2019
Everyone was a pleasure, answering all questions, very attentive.
Response from the owner Replied: We appreciate the feedback. Thank you, and have a fantastic day!
Google Review
- February 01, 2019
As always, Andy Byers provided excellent service and resolved any issue I had. He goes above and beyond anytime I need something in the service department.
Response from the owner Replied: Hi James, We're so glad that you enjoyed your visit with Andy. We are very happy to have provided you with such a positive experience!
Google Review
- January 31, 2019
Response from the owner Replied: Thank you Louie, for taking the time to give us five star review!
Google Review
- January 31, 2019
We recently bought our first Mercedes here. It was a great experience, we were treated like family by Anthony Cuscino and his team. We look forward to maintaining a long relationship with them. Thanks to Mercedes of Southampton!!
Response from the owner Replied: Thank you for taking the time to leave such positive feedback regarding your experience while at Mercedes-Benz of Southampton. We're glad to hear Anthony was able to provide you with great service and help pick the right car for you. He takes great pride in what she does, and always works to make sure his customers are 100% satisfied with their experience. If you have any questions we would be happy to assist you! Enjoy your new vehicle and welcome to Mercedes-Benz of Southampton family!
Google Review
- January 31, 2019
Response from the owner Replied: Hi Alexander, thank you for taking the time to give us five star review!
Google Review
- January 31, 2019
Response from the owner Replied: Thank you Robert, for taking the time to give us five star review!
Google Review
- January 31, 2019
Great service as always. Straightforward, clear discussion of issues and options, then prompt, eficient and friendly execution. They make it easy every time
Response from the owner Replied: Hi David, We are so pleased you enjoyed your visit with Bryan. Thank you for taking the time to leave such a nice review. See you at your next visit.
Google Review
- January 29, 2019
Response from the owner Replied: Thank you Anthony, for taking the time to give us five star review!
Google Review
- January 28, 2019
Anthony is excellent - helpful and considerate.
Response from the owner Replied: We appreciate the feedback. Thank you, and have a fantastic day!
Google Review
- January 26, 2019
Response from the owner Replied: Hi Gaby, thank you for taking the time to give us five star review!
Google Review
- January 25, 2019
Response from the owner Replied: Hi Anna, thank you for taking the time to give us five star review!
Google Review
- January 25, 2019
Response from the owner Replied: Thank you John, for taking the time to give us five star review!
Google Review
- January 25, 2019
My salesperson was Sal and he was super. Extenuating circumstances prevented me from purchasing the car I was interested in. But in the future I will, definitely consider MB Southampton.
Response from the owner Replied: Hi Patrick, we are so pleased you enjoyed your visit with Sal. Thank you for taking the time to leave such a nice review. See you at your next visit.
Google Review
- January 25, 2019
Response from the owner Replied: Hi Billy, thank you for taking the time to give us five star review!
Google Review
- January 23, 2019
So we ended up at this MB dealer sometime during end of November 2018. We met Ken, Anthony and Shane at MB. All of them have a great personality and they work with you to meet your needs. It was a great experience working with very professional and honest team. We highly recommend them. Thank you guys!
Response from the owner Replied: Thank you Prakash, for taking the time to review us! We are glad you had such a great experience at Mercedes-Benz of Southampton. Our staff puts customer satisfaction as a top priority, and always strives to provide the best experiences. We hope you enjoy your new Mercedes-Benz and should you need anything else pertaining to your new vehicle we are always available to assist you!
Google Review
- January 23, 2019
Response from the owner Replied: Hi Eli, Thank you for taking the time to give us five star review.
Google Review
- January 20, 2019
Response from the owner Replied: Hi Marilyn, thank you for taking the time to give us five star review!
Google Review
- January 19, 2019
Having Brian as my Service Manager for the past couple of months. I have never been so happy with his services and professionism. Brian is beyond a 5 star . I definitely will give him a 10. Yesterday says a lot to me when I saw him took on the responsibility of the service guys work and got on his...
Response from the owner Replied: Thank you Lenore, for taking the time to write about your experience at Mercedes-Benz of Southampton! We are thrilled you had such a great experience with your service Bryan. He takes great pride in what he does, and always strives to provide only the best for his customers. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!
Google Review
- January 18, 2019
Response from the owner Replied: Thank you for taking the time to give us five star review!
Yelp Review
- January 09, 2019
We purchased our car at MB of Southampton. Recently, the 'car rising' warning came on so I took it in for service. They misdiagnosed the problem, replaced a part that didn't need to be replaced, took two weeks and didn't correct the problem. I drove back to the city and the rear suspension...
Google Review
- January 09, 2019
Response from the owner Replied: Hi Sylvia, thank you for taking the time to give us five star review!
Google Review
- January 06, 2019
Response from the owner Replied: Hi Preston, thank you for taking the time to give us five star review.
Google Review
- December 29, 2018
Great customer care, and always maintaining good ongoing relationships. Been happily doing business with them since 2011.
Response from the owner Replied: Hi Bobby, Thank you for taking the time to leave such a wonderful review. We appreciate the feedback and have a fantastic day!
Google Review
- December 29, 2018
These guys rock!Outstanding people, I usually deal with Bryan, outstanding facility and service. Would strongly recommend having all service performed by this group.
Response from the owner Replied: Thank you for this wonderful feedback and strong recommendation! We are delighted Bryan has provided such amazing service for you. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 28, 2018
Response from the owner Replied: Hi Jonathan, thank you for taking the time to give us five star review.
Google Review
- December 28, 2018
Response from the owner Replied: Hi Justin, thank you for taking the time to give us five star review.
Google Review
- December 27, 2018
I had an amazing buying experience at this location. Anthony Cuscino was very friendly and helpful throughout the entire buying process!
Response from the owner Replied: Hi Maggie, we're pleased you had a great purchasing experience with Anthony. Thank you for taking the time to leave such a nice review. See you at your next visit.
Google Review
- December 27, 2018
The professionalism and attention to the customers needs is obvious from the moment you walk into the showroom.Thank you Anthony and Ken you are exceptional
Response from the owner Replied: Thank you Frank, for this wonderful feedback and strong recommendation! We are delighted Ken and Anthony have provided such amazing service for you. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 26, 2018
I love my new Mercedes!! Candece and Anthony were a pleasure to work with and had everything done when I arrived to pick it up. Couldnt be happier.
Response from the owner Replied: Hi Mollie, We're so glad that you enjoyed your visit with Candece and Anthony. We are very happy to have provided you with such a positive experience!
Google Review
- December 22, 2018
Positive
Response from the owner Replied: We appreciate the feedback. Thank you, and have a fantastic day!
Google Review
- December 20, 2018
Response from the owner Replied: Hi Karen, thank you for taking the time to give us five star review.
Google Review
- December 19, 2018
One of the best buying experience I have ever had! Tony Cuscino was really amazing in making sure we had our car purchasing needs met! Top notch Mercedes dealerships. Highly recommend!
Response from the owner Replied: Hi Stephen, we're pleased you had a great purchasing experience with Anthony and would recommend us. We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- December 18, 2018
This was a great car buying experience The sales staff was very helpful finding just the right car for me
Response from the owner Replied: Hi Henry, thank you for your positive review. We are happy we could meet your expectations and made the process easy for you!
Google Review
- December 17, 2018
This is the friendliest and most professional dealership I have ever been to for service, a refreshing change! I worked with Bryan Walsh and he was so accommodating and nice. I run a service related business and so I am particularly in tune to this area. They have my business moving forward!
Response from the owner Replied: Thank you Sara, for taking the time to leave such positive feedback regarding your experience while at Mercedes-Benz of Southampton with Bryan He is a great asset to our team! We wish you many happy miles, and look forward to being here for all of your service needs in the future.
Google Review
- December 08, 2018
Awesome Experience. Customer service is top notch.
Google Review
- December 08, 2018
Awesome Experience. Customer service is top notch.
Response from the owner Replied: We appreciate the feedback. Thank you, and have a fantastic day!
Google Review
- November 29, 2018
Response from the owner Replied: Thank you for taking the time to give us five star review.
Google Review
- November 24, 2018
Response from the owner Replied: Hi Louis, thank you for taking the time to give us five star review.
Google Review
- November 17, 2018
My buying experience at Mercedes Benz of Southampton was splendid indeed. Their attention to detail are paramount, Their professionalism exceeds most buying experiences I have ever had & making sure their clients needs are fully met. I will absolutely continue to purchase my Mercedes from...
Response from the owner Replied: Thank you Aldo, for this wonderful feedback and strong recommendation! We are delighted our team has provided such amazing service for you. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- November 15, 2018
Allen Weiss was excellent, as was Anthony, as was the entire staff of the Southampton Mercedes Benz dealership. They worked as a team to make me feel comfortable, convey information about various vehicles, and ameliorate issues that I had with said vehicle. They all contributed their collective...
Response from the owner Replied: Thank you so much Ikenna, for the wonderful review. We are proud to have great team members like Alan and Anthony. Our primary focus is always to make sure you are making a well informed decision that you will be happy with for years to come. Again congratulations on your Mercedes-Benz and joining our family.
Google Review
- November 14, 2018
Response from the owner Replied: Hi Nancy, thank you for taking the time to give us five star review.
Google Review
- November 13, 2018
Awesome buying experience. Anthony and Gary made it happen. Have been searching for the perfect GWagon for a while and they had it!!!
Response from the owner Replied: Hi Adam, we're happy you found Gary and Anthony to be so supportive during your experience here at Mercedes-Benz of Southampton. We look forward to your next visit!
Google Review
- November 13, 2018
The sale staff was amazing they were polite very helpful and gave me the details I needed
Response from the owner Replied: Hi Michael, thank you for taking the time to leave such a wonderful review. We appreciate the feedback and have a fantastic day!
Google Review
- November 05, 2018
Responsive and timely repair.
Response from the owner Replied: Hi Anthony, we are pleased we could help get you back on the road in a timely manner! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- November 05, 2018
Response from the owner Replied: Hi Mecanico, thank you for taking the time to give us five star review.
Google Review
- October 31, 2018
Response from the owner Replied: Hi Bill, thank you for taking the time to give us five star review.
Google Review
- October 31, 2018
Response from the owner Replied: Thank you for taking the time to give us five star review.
Google Review
- October 31, 2018
My buying experience at Mercedes Benz of Southampton was splendid indeed. Their attention to detail are paramount, Their professionalism exceeds most buying experiences I have ever had & making sure their clients needs are fully met. I will absolutely continue to purchase my Mercedes from...
Response from the owner Replied: Thank you Aldo, for this wonderful feedback and strong recommendation! We are delighted our team has provided such amazing service for you. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- October 31, 2018
Very good dealership. I would recommend going there to buy your car. They were very helpful and professional.
Response from the owner Replied: Hi Andrew, thank you for taking the time to provide your wonderful feedback and recommendation!
Google Review
- October 31, 2018
A wonderful experience with Mercedes Benz of Southampton. Anthony Cuscino and his sales staff were knowledgeable and great to deal with and made the experience of purchasing a car so easy. Highly recommended.
Response from the owner Replied: Hi Safet, thank you for your positive review. We are happy we could meet your expectations and made the process easy for you!
Google Review
- October 31, 2018
Awesome buying experience. Anthony and Gary made it happen. Have been searching for the perfect GWagon for a while and they had it!!!
Response from the owner Replied: Hi Adam, we're happy you found Gary and Anthony to be so supportive during your experience here at Mercedes-Benz of Southampton. We look forward to your next visit!
Google Review
- October 31, 2018
Response from the owner Replied: Thank you for taking the time to give us five star review.
Google Review
- October 31, 2018
The entire team at Mercedes Bens Southhampton was a pleasure to deal with. They were very knowledgeable and helpful with any questions or concerns throughout my entire car buying process.
Response from the owner Replied: Thank you for your feedback, we are so happy with the service you received from our team at Mercedes-Benz of Southampton. Please know we strive to deliver excellent customer service to our customers, your feedback is greatly appreciated!
Google Review
- October 31, 2018
Excellent customer service with efficiency. Had a great experience at this dealership. Would highly recommend to friends and family.
Response from the owner Replied: Good afternoon Yashpal, we would like to thank you for taking the time to provide your wonderful feedback and recommendation.
Google Review
- October 31, 2018
BEST PLACE EVER!!! I've been with MB for over 10 years I live in CT and drive alllllllllll the way to Southampton just because there is no one better than Sal & Anthony!!!
Response from the owner Replied: Hi Diane, thank you so much for your loyalty! We are so happy to hear Sal and Anthony consistently provides you with high quality service! We will be sure to pass along your comments to them. Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!
Google Review
- October 30, 2018
Response from the owner Replied: Hi Annelee, thank you for taking the time to give us five star review.
Google Review
- October 30, 2018
My experience was great! It was easy and they were extremely efficient. Thank you Anthony for all the help.I will buy from you again.
Response from the owner Replied: Hi Lonny, Thank you for your feedback. We're glad to hear Anthony was able to provide great service. Enjoy your new vehicle and welcome to Mercedes-Benz of Southampton family!
Google Review
- October 30, 2018
The sale staff was amazing they were polite very helpful and gave me the details I needed
Response from the owner Replied: Hi Michael, thank you for taking the time to leave such a wonderful review. We appreciate the feedback and have a fantastic day!
Google Review
- October 28, 2018
Great buying experience pleasure dealing with Anthony
Response from the owner Replied: Hi Vernon, thank you for taking the time to give us five star review. We appreciate the feedback and have a fantastic day!
Google Review
- October 26, 2018
Response from the owner Replied: Hi Michael, we appreciate you for taking the time to give us five star rating!
Google Review
- October 20, 2018
Response from the owner Replied: Hi Michael, we appreciate you for taking the time to give us five star rating!
Google Review
- October 19, 2018
Response from the owner Replied: Hi Dj Zemljotres, thank you for taking the time to give us five star review!
Google Review
- October 19, 2018
Southampton Mercedes Benz was terrific and responsive to all my requests. Sales, Service, Accountingall first rate.
Response from the owner Replied: Hi Rebecca, we would like to thank you for taking the time to provide your wonderful feedback and recommendation!
Google Review
- October 18, 2018
Response from the owner Replied: We were sorry to see your review, and would like to speak with you about the specifics of your situation. Please call our General Manager, Gary Gentile at 631-204-2500 Thank you.
Google Review
- October 13, 2018
Amazing customer service! Anthony Cuscino and his staff went above and beyond to find me a vehicle. They were very professional and attentive, I am very pleased with my purchase and I without a doubt recommend Mercedes Benz of Southampton!
Response from the owner Replied: Hi Rosanna, we're so glad that Anthony was able to go above and beyond your expectations. Thank you again for the great review. See you at your next visit!
Google Review
- October 13, 2018
Anthony and the team at Southampton MB were amazing to work with! I love my car and will continue to buy cars at Southampton MB!!!! Great Experience!
Response from the owner Replied: Thank you Peter, we're pleased you had a great purchasing experience with Anthony and would recommend us. We are always more than happy to assist you if anything else comes up. Take care
Google Review
- October 13, 2018
Great buying experience. No hassles or gimmicks. I would definitely go back when its time for another car.
Response from the owner Replied: Hi Joe, We are so pleased you enjoyed your visit with Anthony. Thank you for taking the time to leave such a nice review. See you at your next visit.
Google Review
- October 13, 2018
Both the salesman and the manager provided a 1st rate experience. I highly recommend Southampton MB.
Response from the owner Replied: Thank you Gregory, for this wonderful feedback and strong recommendation!
Google Review
- October 13, 2018
Anthony Cuscino helped my daughter find a perfect vehicle, he provided us with the best customer service! I definitely recommend Mercedes Benz of Southampton
Response from the owner Replied: Hi Rosaria, thank you for this wonderful feedback and strong recommendation! We are delighted Anthony has provided such amazing service for you. If you or your daughter ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- October 13, 2018
I applied for a job at this company a year ago and they interview me and made me feel like I was going to get the job. After waiting for a return call to hear the decision , the manager never called back. The fact that Im black didnt help my cause I guess but my resume was impeccable. I guess the...
Google Review
- October 04, 2018
Anthony and the team at Southampton MB were amazing to work with! I love my car and will continue to buy cars at Southampton MB!!!! Great Experience!
Response from the owner Replied: Thank you Peter, we're pleased you had a great purchasing experience with Anthony and would recommend us. We are always more than happy to assist you if anything else comes up. Take care
Google Review
- October 02, 2018
Response from the owner Replied: Thank you James, for taking the time to give us five star review!
Google Review
- October 02, 2018
Both the salesman and the manager provided a 1st rate experience. I highly recommend Southampton MB.
Response from the owner Replied: Thank you Gregory, for this wonderful feedback and strong recommendation!
Google Review
- October 01, 2018
Great buying experience. No hassles or gimmicks. I would definitely go back when its time for another car.
Response from the owner Replied: Hi Joe, We are so pleased you enjoyed your visit with Anthony. Thank you for taking the time to leave such a nice review. See you at your next visit.
Google Review
- October 01, 2018
Enzo is a fantastic salesman and manager! Ask for him!!! He will absolutely make sure you are happy and have a positive experience!
Response from the owner Replied: Hi Bobby, We're so glad that you enjoyed your visit with Anthony. We are very happy to have provided you with such a positive experience!
Google Review
- October 01, 2018
Anthony Cuscino helped my daughter find a perfect vehicle, he provided us with the best customer service! I definitely recommend Mercedes Benz of Southampton
Response from the owner Replied: Hi Rosaria, thank you for this wonderful feedback and strong recommendation! We are delighted Anthony has provided such amazing service for you. If you or your daughter ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- October 01, 2018
Amazing customer service! Anthony Cuscino and his staff went above and beyond to find me a vehicle. They were very professional and attentive, I am very pleased with my purchase and I without a doubt recommend Mercedes Benz of Southampton!
Response from the owner Replied: Hi Rosanna, we're so glad that Anthony was able to go above and beyond your expectations. Thank you again for the great review. See you at your next visit!
Google Review
- September 29, 2018
Anthony Cuscino is a great guy who always takes care of his customers. The entire staff at Southhampton MB works hard to make you happy.
Response from the owner Replied: Hi Mike, we're happy you found Anthony to be so supportive during your experience here at Mercedes-Benz of Southampton. We look forward to your next visit!
Google Review
- September 22, 2018
Great dealership with excellent employees
Response from the owner Replied: Hi Tom, thank you for taking the time to leave such a wonderful review. We appreciate the feedback and have a fantastic day!
Google Review
- September 18, 2018
Response from the owner Replied: Hi Gary, thank you for taking the time for giving us a five-star rating!
Google Review
- September 17, 2018
Great experience !! Nick made everything easy.
Response from the owner Replied: Hi Dino, thank you for your positive review. We are happy we could meet your expectations and made the process easy for you!
Google Review
- September 13, 2018
Brian the Service Representative was courteous and professional. Considering that I didnt have an appointment, my flat tire was replaced during a busy Friday morning within a few hours.
Response from the owner Replied: Hi Mark, we are pleased Bryan could help get you back on the road in a timely manner! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- September 13, 2018
My husband and I have been working with Anthony Cuscino of South Hampton Mercedez Benz for over a decade now and we have had nothing but the best experience each time. He is a pleasure to work with and his staff go above and beyond to meet all your needs. My family would recommend them to...
Response from the owner Replied: Hi Melissa, thank you so much for your loyalty! We are so happy to hear Anthony consistently provides you with high quality service! We will be sure to pass along your comments to him. Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!
Google Review
- September 13, 2018
I have purchased 3 Mercedes at Southampton Merceds dealership within the last 10 years .Anthony Cucina is my sales person and he is so helpful and always there if I have any issues. He makes sure to make me feel like family which makes my car purchase less intimidating. I will not go to any other...
Response from the owner Replied: Hi Colette, thank you so much for your loyalty! We are so happy to hear Anthony consistently provides you with high quality service! We will be sure to pass along your comments to him. Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!
Google Review
- September 13, 2018
My husband and I had a great car leasing experience with Anthony and Ken. Pleasant, not pushy and informative. Definitely go see them if you're in the market for an MB!
Response from the owner Replied: Hi Cheryline, We're so glad that you enjoyed your visit with Anthony and Ken. We are very happy to have provided you with such a positive experience!
Google Review
- September 13, 2018
Excellent service, very patience in explaining the navigation system and radio yet again!
Response from the owner Replied: Hi Susan, thank you for taking the time to leave such a wonderful review. We appreciate the feedback and have a fantastic day!
Google Review
- September 12, 2018
I have purchased 3 Mercedes at Southampton Merceds dealership within the last 10 years .Anthony Cucina is my sales person and he is so helpful and always there if I have any issues. He makes sure to make me feel like family which makes my car purchase less intimidating. I will not go to any other...
Response from the owner Replied: Hi Colette, thank you so much for your loyalty! We are so happy to hear Anthony consistently provides you with high quality service! We will be sure to pass along your comments to him. Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!
Google Review
- September 10, 2018
Brian the Service Representative was courteous and professional. Considering that I didnt have an appointment, my flat tire was replaced during a busy Friday morning within a few hours.
Response from the owner Replied: Hi Mark, we are pleased Bryan could help get you back on the road in a timely manner! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- September 05, 2018
Our Service Rep, Brian W, was superior and responsive. Could not ask for a better experience.
Response from the owner Replied: Hi Ronald, we're happy you found Bryan to be so supportive during your experience here at Mercedes-Benz of Southampton. We look forward to your next visit!
Google Review
- September 05, 2018
Great Dealership ! Direct, honest and customer centric. They made the car buying experience a pleasure.
Response from the owner Replied: Hi Igor, Thank you for taking the time to leave such a wonderful review!
Google Review
- September 03, 2018
I have been dealing with MB of South Hampton for over 10 years and they are always professional and try to please you. This is true of both the sales and service departments. I suggest you ask for Sal Cervone when looking for a new MB purchase or lease.
Response from the owner Replied: Thank you so much for your loyalty Michael! We are so happy to hear Sal and Anthony consistently provides you with high quality service! We will be sure to pass along your comments to them. Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!
Google Review
- September 03, 2018
Response from the owner Replied: We noticed that you left us a one-star review, but did not detail why your experience with us was a negative one. Any additional feedback you could provide regarding your time with us would be appreciated. Please contact our General Manager, Gary Gentile at 631-204-2500 Thank you.
Google Review
- August 31, 2018
Excellent service, very patience in explaining the navigation system and radio yet again!
Response from the owner Replied: Hi Susan, thank you for taking the time to leave such a wonderful review. We appreciate the feedback and have a fantastic day!
Cars.com Review
- August 31, 2018
Bryan was attentive and excellent at making sure my car got repaired in time. He called and texted frequently with updates. The car came back fully clean, which was wonderful.
Yelp Review
- August 30, 2018
Someone t-boned my car and caused minor damage to my front quarter panel. MBSH - who I have been dealing with for 7 years - recommended VAV CLASSICS for the job. VAV told me on 8/20 that it would be 'a three or four day job.' I've now been told my car may be ready by 9/6 - nearly three weeks later...
Abbas R. Replied: Hi Brian,I am sorry to hear that you were involved in an accident. We are glad you are OK. The service director would like to speak with you regarding this matter. Please give John a call at (631)259-6647 x 2304. He will is waiting for your response. If you prefer him to call you please direct message us with your contact information. - MB of Southampton
Google Review
- August 30, 2018
The staff is amazing ! Anthony Cuscino is the way to go, he always does his best to suit my familys needs! Love my truck..
Response from the owner Replied: Hi Jackie, thank you for your feedback. We're glad to hear Anthony was able to provide great service!
Google Review
- August 30, 2018
My husband and I have been working with Anthony Cuscino of South Hampton Mercedez Benz for over a decade now and we have had nothing but the best experience each time. He is a pleasure to work with and his staff go above and beyond to meet all your needs. My family would recommend them to...
Response from the owner Replied: Hi Melissa, thank you so much for your loyalty! We are so happy to hear Anthony consistently provides you with high quality service! We will be sure to pass along your comments to him. Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!
Google Review
- August 29, 2018
Response from the owner Replied: Thank you for the five-star rating, Fred! It is much appreciated.
Google Review
- August 28, 2018
Response from the owner Replied: Thank you Ellen, for taking the time to give us five star review!
Google Review
- August 25, 2018
My husband and I had a great car leasing experience with Anthony and Ken. Pleasant, not pushy and informative. Definitely go see them if you're in the market for an MB!
Response from the owner Replied: Hi Cheryline, We're so glad that you enjoyed your visit with Anthony and Ken. We are very happy to have provided you with such a positive experience!
Google Review
- August 25, 2018
Response from the owner Replied: Hi Annmarie, thank you for taking the time to give us five star review!
Google Review
- August 22, 2018
Response from the owner Replied: Thank you for the five-star rating, Kayla! It is much appreciated.
Cars.com Review
- August 20, 2018
I recently had a very positive experience bringing in my car for service at Mercedes of Southampton. I needed a tire replaced and it was done quickly as they were able to get me in and one promptly. The staff was very friendly.
Google Review
- August 19, 2018
My husband and I had a great car leasing experience with Anthony and Ken. Pleasant, not pushy and informative. Definitely go see them if you're in the market for an MB!
Response from the owner Replied: Hi Cheryline, We're so glad that you enjoyed your visit with Anthony and Ken. We are very happy to have provided you with such a positive experience!
Google Review
- August 15, 2018
Always great service! Very happy customer.
Response from the owner Replied: Hi Jacob, we're so glad that Anthony was able to go above and beyond your expectations. Thank you again for the great review. See you at your next visit!
Google Review
- August 13, 2018
this service department deserves zero stars. towed our car in for a dead battery and electrical issue. they didn't look at the car for 10 days and only started when I showed up in person to complain because no one would return my calls. finally after 30 days of begging and chasing them we got our...
Google Review
- August 13, 2018
Anthony was amazing.... made the process of buying a new car effortless a
Response from the owner Replied: Hi Jim, thank you for your positive review. We are happy Anthony could meet your expectations and made the process easy for you!
Google Review
- August 13, 2018
I highly recommend Mark, he had great attitude and helped me with all my questions!
Response from the owner Replied: Hi Brandon, thank you for taking the time to leave such a wonderful review. We appreciate the feedback and have a fantastic day!
Google Review
- August 13, 2018
Service team is always there for me! They are top notch! I had a tire issue and although they were very busy they helped me right away and I'm back on the road. Thank you!
Response from the owner Replied: Hi RJ, we are pleased our service team could help get you back on the road in a timely manner! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- August 13, 2018
If anyone is looking for a car to buy, forgot everyone else and stop by this Dealership, the people are just Awesome and very helpful, no pressure at all. Ask for Tony he is awesome.
Response from the owner Replied: Hi Dawn, thank you for taking the time to leave such a wonderful review. We appreciate the feedback and have a fantastic day!
Google Review
- August 13, 2018
I worked with Ken Jones and he was great.Low pressure but always ready to answer my questions.
Response from the owner Replied: Hi William, we are so pleased you enjoyed your visit with Ken. Thank you for taking the time to leave such a nice review. See you at your next visit.
Google Review
- August 13, 2018
Response from the owner Replied: Thank you Richard, for the five-star rating!
Google Review
- August 10, 2018
Anthony was amazing.... made the process of buying a new car effortless a
Response from the owner Replied: Hi Jim, thank you for your positive review. We are happy Anthony could meet your expectations and made the process easy for you!
Google Review
- August 07, 2018
Excellent Roberto got use in and out in no time.
Response from the owner Replied: Hi Chris, we are pleased Alberto could help get you back on the road in a timely manner! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- August 06, 2018
If anyone is looking for a car to buy, forgot everyone else and stop by this Dealership, the people are just Awesome and very helpful, no pressure at all. Ask for Tony he is awesome.
Response from the owner Replied: Hi Dawn, thank you for taking the time to leave such a wonderful review. We appreciate the feedback and have a fantastic day!
Google Review
- August 05, 2018
this service department deserves zero stars. towed our car in for a dead battery and electrical issue. they didn't look at the car for 10 days and only started when I showed up in person to complain because no one would return my calls. finally after 30 days of begging and chasing them we got our...
Google Review
- August 04, 2018
Response from the owner Replied: Hi Ter Fra, we really appreciate your feedback!
Google Review
- August 03, 2018
Fabbbbbewlussss dahlink!
Google Review
- July 31, 2018
Anthony has been helping my family and I for many many years. We feel very comfortable dealing with him and always is always very accommodating. I would highly recommend working with Anthony. You will not be disappointed. Keep up the great work!
Response from the owner Replied: Hi Pierre, thank you so much for your loyalty! We are so happy to hear Anthony consistently provides you with high quality service! We will be sure to pass along your comments to him. Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!
Google Review
- July 31, 2018
I highly recommend Mark, he had great attitude and helped me with all my questions!
Response from the owner Replied: Hi Brandon, thank you for taking the time to leave such a wonderful review. We appreciate the feedback and have a fantastic day!
Google Review
- July 31, 2018
Response from the owner Replied: Thank you for the five-star rating, Otto! It is much appreciated.
Google Review
- July 30, 2018
Service team is always there for me! They are top notch! I had a tire issue and although they were very busy they helped me right away and I'm back on the road. Thank you!
Response from the owner Replied: Hi RJ, we are pleased our service team could help get you back on the road in a timely manner! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- July 22, 2018
Mercedes benz of southhamptons has been providing my family with great service and vechiles for years now. We owned probably about 8 mercedes vechiles with the help of their outstanding manager Anthony Cuscino. Its a pleasure to deal with Anthony. He has been by our side with every new purchase. He...
Response from the owner Replied: Hello Filippo, thank you so much for your loyalty! We are so happy to hear Anthony has consistently provides you and your family with high quality service! We will be sure to pass along your comments to him. Your wonderful feedback and strong recommendation means a lot to us, thank you again. Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!
Google Review
- July 18, 2018
This dealership is amazing. It's clean, comfortable and friendly. From sales to service you will always be greeted by a smile and willingness to exceed expectations. Anthony Cuscino has helped get me into 3 new cars over the years and I can't wait to go back in the next couple of months to jump into...
Response from the owner Replied: Thank you so much for your loyalty Ellie! We are so happy to hear that both Anthony and Andy have consistently provides you with high quality service! Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!
Google Review
- July 16, 2018
I worked with Ken Jones and he was great.Low pressure but always ready to answer my questions.
Response from the owner Replied: Hi William, we are so pleased you enjoyed your visit with Ken. Thank you for taking the time to leave such a nice review. See you at your next visit.
Google Review
- July 16, 2018
Google Review
- July 09, 2018
My experience was very positive - Worked with Anthony Cuscino and he was great.
Response from the owner Replied: Hi Robert, we're so glad that we were able to go above and beyond your expectations. Thank you again for the great review. See you at your next visit!
Google Review
- July 08, 2018
Excellent customer service and attention to detail
Response from the owner Replied: Hello Nino, thank you for taking the time to leave such a wonderful review. We appreciate the feedback and have a fantastic day!
Google Review
- July 05, 2018
Response from the owner Replied: Hi Joe, thank you for taking the time to give us five star review!
Google Review
- July 05, 2018
Response from the owner Replied: Hi Anthony, thank you for taking the time to give us five star rating!
Google Review
- July 05, 2018
Tony is the best manager I have ever had the pleasure of working with now on 3 vehicle transactions and more to come!
Response from the owner Replied: Hi Ray, thank you so much for your loyalty! We are so happy to hear Tony consistently provides you with high quality service! We will be sure to pass along your comments to him. Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!
Google Review
- June 27, 2018
Response from the owner Replied: Thank you Carlos, for taking the time to give us five star review!
Google Review
- June 25, 2018
Simply the best.Exceded our expectations. 5 star dealer all the way
Response from the owner Replied: Hi Leonardo, We are very happy to have provided you with such a positive experience!
Google Review
- June 14, 2018
The staff are always friendly and helpful and go above and beyond
Response from the owner Replied: Hi Leeann, we would like to thank you for taking the time to provide your wonderful feedback!
Cars.com Review
- May 26, 2018
Made an appointment for my older 280 SE. ( have purchased numerous new vehicles from this dealer) This is a fully restored beauty that needed minor service. Service rep Andy takes one look and says “oh we can’t work on that. We don’t have the mechanics for that older engine..Didn’t bother asking...
Google Review
- May 24, 2018
Response from the owner Replied: Hi William, we really appreciate your feedback!
Google Review
- May 23, 2018
During the past month, I have experienced the persistent failure of the Blind Spot Assistance ("BSA") feature in my S Class Mercedes. The failure of this critical safety mechanism was of great concern to Mercedes Benz of Southampton. Gary Gentile, the General Manager of the dealership took an...
Google Review
- May 16, 2018
I have never (no kidding, never) had a service experience like the one I just had at Mercedes-Benz of Southampton. John, Bryan, Paul and the entire service department couldnt have been any nicer, more professional and more caring. They took care of my car in a timely fashion and went out of their...
Response from the owner Replied: Dear Bonnie, thank you for your feedback, we are so happy with the service you received from our team at Mercedes-Benz of Southampton service dept. Please know we strive to deliver excellent customer service to our customers, your feedback is greatly appreciated!
Google Review
- May 13, 2018
I leased my first Mercedes from Mercedes Benz - Southampton back in 2015 and worked with Nick Hatton. Nick and the entire team are extremely professional and second to none when it comes to customer service. Nick continued to follow up throughout the course of my first lease and I just leased...
Response from the owner Replied: Hi Joesph, thank you so much for your loyalty! We are so happy to hear Nick consistently provides you with high quality service! We will be sure to pass along your comments to him. Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!
Google Review
- May 12, 2018
I leased my first Mercedes from Mercedes Benz - Southampton back in 2015 and worked with Nick Hatton. Nick and the entire team are extremely professional and second to none when it comes to customer service. Nick continued to follow up throughout the course of my first lease and I just leased...
Response from the owner Replied: Hi Joesph, thank you so much for your loyalty! We are so happy to hear Nick consistently provides you with high quality service! We will be sure to pass along your comments to him. Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!
Google Review
- April 25, 2018
Response from the owner Replied: Thank you for taking the time to give us five star review!
Google Review
- April 21, 2018
Response from the owner Replied: HiCynthia, thank you for taking the time to give us five star review. We appreciate the feedback. Thank you, and have a fantastic day!