Google Review
- March 18, 2020
Wonderful experience from start to finish. Linda and her managers were great!
Response from the owner Replied: Thank you Alice for taking the time to share your feedback. I am pleased to hear that Linda an our team were able to provide you with such outstanding assistance.
Google Review
- March 18, 2020
I have dealt with a number of MB dealerships on Long Island, but the Southampton location is the most professional and easy to deal with. They have a knowledgeable sales group and great management team. Bought another car there recently and the experience was world-class. Can't expect better...
Response from the owner Replied: Thank you Rob for being a loyal Mercedes-Benz of Southampton guest and for the kind words. I am so happy to hear that our team was able to provide you with such an excellent experience and we look forward to working with you again...enjoy your new Mercedes!
Google Review
- February 22, 2020
Response from the owner Replied: Thank you Gerard for the 5-star review, it's truly appreciated!
Google Review
- February 20, 2020
Response from the owner Replied: Thank you Lamar for the 5-star review!
Google Review
- February 20, 2020
Response from the owner Replied: Thank you Julie for the 5-star review, it is greatly appreciated!
Google Review
- February 18, 2020
Great fix and Mercedes Southampton and Andy were the best--5 stars!!!
Response from the owner Replied: Thank you Roberta for sharing your 5-star experience with us. I am so happy to hear that Andy and our team were able to provide you with the exceptional service we strive to provide every guest.
Google Review
- February 14, 2020
Much better than the other dealers ,worth driving east
Response from the owner Replied: Thank you Russ for the review!
Google Review
- February 04, 2020
Everyone was pleasant and accommodating. Ease of drop off was great - was able to leave and pick up at my convenience.
Response from the owner Replied: Thank you AnneMarie for taking the time to share your feedback, I am pleased to hear we were able to accommodate you and make it easy for you to drop off and pick up your vehicle.
Google Review
- January 28, 2020
Response from the owner Replied: Thank you Nicolas for taking the time to provide a review, it is greatly appreciated!
Google Review
- January 20, 2020
Always an easy and great experience. Candece is AWESOME! Super helpful and always has the best deals.
Response from the owner Replied: Good Morning Jamie, thank you so much for sharing your 5-star experience with us! I am pleased to hear that Candece was able to provide such excellent assistance during your visit.
Google Review
- January 13, 2020
Outstanding service as always! They are efficient, courteous and they communicate early and often. Always a pleasure to deal with.
Response from the owner Replied: Thank you David for your kind words, 5-star review, and continued patronage!
Google Review
- January 10, 2020
Response from the owner Replied: Thank you for taking the time to provide a review. I am disappointed to hear that it was not a 5-star experience, would you be able to provide us with more details on your latest visit?
Google Review
- January 08, 2020
Excellent
Response from the owner Replied: Hi Edward, we appreciate you for taking the time to give us rating!
Google Review
- January 01, 2020
Excellent buying experience, all taking place in one day - drove home in my new car. Thank you to Sal, Shane, and the sales team.
Response from the owner Replied: Hi Paul, thank you for taking the time to provide a review on your latest experience with our dealership. I'm pleased to hear that our team was able to get you behind the wheel of a new Mercedes-Benz vehicle and that you were able to take her home the same day!
Google Review
- December 31, 2019
I've been getting my cars from Mercedes Benz Southampton for many years and the service and attention to detail from the team is just fantastic. Every body that works there are very friendly and profesional. It is the only Mercedes dealer I will ever go.
Response from the owner Replied: Thank you Maria for the kind words and for being a loyal Mercedes-Benz of Southampton guest. I am so happy to hear that our team was able to provide you with a 5-star experience. Enjoy your new vehicle!
Google Review
- December 30, 2019
Very nice, courteous staff
Response from the owner Replied: Thanks for the 5-star review, have a great new year!
Google Review
- December 20, 2019
Shane Chesney at Southampton Mercedes made the process of getting a new car a very pleasant experience. I felt that I was treated with fairness and honestly. Thanks Shane!
Response from the owner Replied: I am so glad to hear that Shane was able to make you feel welcome and provide you with a 5-star experience. Thank you for the kind words and for being a Mercedes-Benz of Southampton guest!
Google Review
- December 12, 2019
I highly recommend this dealership. I had a wonderful experience. I switched over from another Mercedes dealer. I wasn't sure if I'd stay with the brand, I planned on looking elsewhere but glad I didn't. After meeting with Shane and Candece it was clear I was in good hands. They went above and...
Response from the owner Replied: Hi Tyler, we're glad to hear that you stayed with the Mercedes-Benz brand and that you chose to get your new vehicle from our dealership. Shane and Candece are both great and we're happy to hear that they were able to provide you with a 5-star experience. Enjoy your new Mercedes-Benz and we hope to work with you again!
Google Review
- November 29, 2019
Great experience leasing my new Mercedes GLE
Response from the owner Replied: Good Morning Robert, thanks so much for the 5-star review! The GLE is a great vehicle, enjoy!
Google Review
- November 24, 2019
Response from the owner Replied: Thank you Leslie for taking the time out of your day to provide us with a 5-star review.
Google Review
- November 24, 2019
Response from the owner Replied: Thank you Keri-Anne for your 5-star review.
Google Review
- November 23, 2019
Loved the lady that helped me and i will be back for the Gwagon
Response from the owner Replied: The G-Wagon is a great vehicle, you will not be disappointed! Thank you for being a guest and for taking the time to provide us with a 5-star review!
Google Review
- November 22, 2019
Loved the lady that helped me and i will be back for the Gwagon
Google Review
- November 18, 2019
Took care if problem immediately in that I was in a jam. Great experience.
Response from the owner Replied: Warren, sorry to hear that there was an issue with your vehicle but I am happy to hear that our team was able to immediately resolve the problem and get you back on the road. Thank you for being a guest at our dealership and for providing us with a 5-star review.
Google Review
- November 10, 2019
(Translated by Google) The best dealer is very good(Original)Es muy bueno el mejor dealer
Response from the owner Replied: Thank you for taking the time to leave us a 5-star review, we truly appreciate it.
Google Review
- November 07, 2019
Excellent car buying experience! Candece was a pleasure to work with.
Response from the owner Replied: Thank you Phyllis for your feedback, Candece is great and we are lucky to have her as a member of our team (and you as a guest)! Enjoy your new Mercedes-Benz and feel free to reach out if you need anything.
Google Review
- November 07, 2019
Mercedes-Benz of Southampton always exceeds my expectations. No matter when I bring my car in, my personal service adviser, Bryan Walsh, goes out of his way to please me. I am more than completely satisfied.
Response from the owner Replied: Hi Scott, it's great to hear that our team was able to exceed your expectations and provide you with a 5-star experience. Thank you so much for your kind words and we hope to see you again soon!
Google Review
- November 06, 2019
Es muy bueno el mejor dealer
Google Review
- November 01, 2019
Very thorough, well done with pace!!!
Response from the owner Replied: We appreciate you leaving us a 5-star review. Happy to hear that you have a great experience!
Google Review
- October 31, 2019
Excellent service!
Response from the owner Replied: Thank you Louie, for taking the time to give us five star review!
Google Review
- October 31, 2019
Anthony Talked to me about the bells and whistles as well as the features of the mercedes-Benz. Anthony is very personable and knowledgeable about the vehicle. He is totally an asset to the company as well as a great salesman. My next car is definitely going to be a Mercedes-Benz 300 because of him.
Google Review
- October 30, 2019
Great Buying experience!!!
Google Review
- October 30, 2019
Customer service was phenomenal!
Yelp Review
- October 27, 2019
Agreed that bait and switch is an active ploy here. Ordered a new vehicle and waited 9 months to finally get information on the status of my order. Was told it was not built according to specs I would need to reorder at a higher price. Took another three months and a threat of legal action to get my...
Google Review
- October 26, 2019
Google Review
- October 25, 2019
Google Review
- October 24, 2019
Google Review
- October 23, 2019
Google Review
- October 22, 2019
Response from the owner Replied: Hi Marc, thank you for leaving us a 5-star rating!
Cars.com Review
- October 22, 2019
The best service any car dealer could provide. Fast and courteous. Car was spotless and washed . Also I could not believe how fast the car was serviced.
Google Review
- October 18, 2019
I recently purchased a Certified Preowned Mercedes and was impressed at how professional the purchase was. Often you walk into dealerships and the feeling you get is that they must sell you a car before you walk out. I never felt pushed or obligated to give anyone a yes or no answer. This is the way...
Google Review
- October 14, 2019
Response from the owner Replied: Hi Shrikant, we appreciate you for taking the time to give us five star rating!
Google Review
- October 04, 2019
Beware of this service center, they told me I would be charged 189.00 for my service for an hour and a half and they were done in 45 minutes and charged me 291.00 dollars!! Be aware of these scam artists!!! The attorney general will hear about this, I promise you that!! People please watch out for...
Response from the owner Replied: Thank you for taking the time to provide a review. Your feedback is taken very seriously and am disappointed to hear that you did not receive a 5-star experience while working with us. Id like to further discuss your experience with you directly. I hope you will reach out to me at 631-907-2304. I hope to hear from you soon. John BarbieriService and Parts DirectorMercedes-Benz of Southampton
Google Review
- October 03, 2019
These guys are the ultimate pros and have the best customer service of any dealership i have ever seen.I highly recommend working with them!
Response from the owner Replied: Hi Richard, we're pleased you had a great purchasing experience with our staff and Anthony and would recommend us. We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- October 03, 2019
Alan Weiss and Mercedes Benz of Southampton represent professionalism and delivered an experience nothing short of seamless.
Response from the owner Replied: Hi Evan, We're so glad that you enjoyed your visit with Alan. We are very happy to have provided you with such a positive experience!
Google Review
- August 29, 2019
I always have a good experience at Southampton Mercedes. Brian Walsh is very accommodating and Pleasant to work with. The staff is also very smiley and friendly whenever I'm there. Thank-you Southampton Mercedes!
Google Review
- August 29, 2019
Google Review
- August 17, 2019
Google Review
- August 14, 2019
Andy is always the go to guy, gets everything done. Thankyou Andy....
Response from the owner Replied: Hi James, thank you for taking the time to give us five star review!
Google Review
- August 14, 2019
Google Review
- August 13, 2019
Mercedes of Southampton got us back into Mercedes, literally. After some negative experiences at other dealerships we were hesitant, but the customer service at Southampton blew us away. Alan Weiss was the most responsive and helpful sales person we have ever dealt with. Truly a class act. Thank you...
Google Review
- August 13, 2019
Google Review
- August 12, 2019
Yelp Review
- August 06, 2019
My first experience with this dealership in the Service Dept was excellent.Alex, who answers the phone calls, was incredibly helpful. She genuinely cared about my issue, and immediately scheduled me in for service the next day...completely unlike most other car dealers, like Jaguar, from whom you...
Google Review
- August 03, 2019
I had an excellent experience working with Shane Chesney and Michael Baumann. Very reliable and honest. Everything g was perfect and I am very happy.
Google Review
- August 02, 2019
Took the GL in for service. They were very thorough and communicated throughout the day. To top off the service, Nick kindly (and with a smile!) stayed until just after the closing bell for me to pick up my wifes car. Happy wife, happy life. Thanks Nick. It might not have meant much to you, but it...
Google Review
- July 30, 2019
Flawless and excellent experience. Recommend going to Shane Chesney and Nick Hatton.
Response from the owner Replied: We appreciate you for taking the time to give us five star rating!
Google Review
- July 26, 2019
Yelp Review
- July 26, 2019
This is a bait and switch operation. Stay away. Michael Bauman and the sales manager are a virtual racketeering enterprise.
Google Review
- July 23, 2019
Shane chesney and nick hatton are very knowledgeable and professional at Mercedes Benz of Southampton. Very professional and honest
Response from the owner Replied: Hi Lou, we're happy you found Shane and Nick to be so supportive during your experience here at Mercedes-Benz of Southampton We look forward to your next visit!
Google Review
- July 21, 2019
Response from the owner Replied: Hi Nanda, we appreciate you for taking the time to give us five star rating!
Google Review
- July 20, 2019
Google Review
- July 19, 2019
The Best of the Best. Candece Dwyer-D'Avino's (sales) and Andy Byers' (service) performance is flawless.
Response from the owner Replied: Hi Lewis, thank you for taking the time for giving us a five-star rating. We appreciate the feedback and have a fantastic day!
Google Review
- July 17, 2019
I just feel the need to tell you that you have a real gem in Nick Hatton. He is absolutely awesome. We purchased a car from him last year and were on the hunt for a car this year (unfortunately we were a day too late, the car we had our eyes on was sold). In both cases Nick was such a pleasure to...
Response from the owner Replied: Thank you for taking the time to leave such positive feedback regarding your experience while at Mercedes-Benz of Southampton with Nick. He is a great asset to our team! We wish you many happy miles, and look forward to being here for all of your sales needs in the future!
Google Review
- July 16, 2019
Excellent experience.Genuinely Nice people who care about their Customers. Matt Gorton made our buying process easy and seamless. Fully recommending Kasia & Maks
Response from the owner Replied: Hi Kcik, we're so glad that you enjoyed your visit with Matt. We are very happy to have provided you with such a positive experience!
Google Review
- July 11, 2019
THE WORST PLACE TO SERVICE A REAL MERCEDES.Allow me to explain and please read this whole review before taking your car here for service. I have a 1996 SL600 which I brought in for a repair that was completed under the 2 year parts warranty, yes, the repair initially done had failed not even 2 years...
Response from the owner Replied: We were sorry to see your review, and would like to speak with you about the specifics of your situation. Please call our General Manager, Vincent DiGregorio at 631-204-2500. Thank you.
Google Review
- July 09, 2019
Google Review
- July 05, 2019
Response from the owner Replied: Thank you, Thomas, for give us five star rating!
Google Review
- July 01, 2019
Google Review
- June 26, 2019
Google Review
- June 25, 2019
Google Review
- June 22, 2019
Although we received wonderful service in every respect yesterday I regret we will not be doing forward. My wife will not pay the price.
Google Review
- June 21, 2019
I was very impressed with the service at Mercedes Benz of Southampton.. Ken Jones and Shane Cheney were very professional and helpful. This is a great place to shop for a car.
Google Review
- June 19, 2019
I am compelled to write this review after horrid experiences with Mercedes Benz of Manhattan. We lived in eastern Suffolk county for 20 years & dealt with Mercedes of Southampton for about 10 years. Andy had been our service rep for a good amount of that time. If we ever had a problem with either...
Google Review
- June 14, 2019
Response from the owner Replied: Hi Laura, thank you for taking the time to give us five star review!
Google Review
- June 12, 2019
Google Review
- May 31, 2019
Candece helped my partner and I find the perfect car. She was lovely and a wonderful conversationalist. She gave us all the information we needed and we had a very pleasant and smooth transaction. Cant recommend Mercedes South Hampton and Candece enough!
Google Review
- May 31, 2019
Google Review
- May 31, 2019
Im so pleased with the way the sales team and service team have handled everything I needed. Im very grateful for all that theyve done for me. Shane Chesney, is a true gentleman and unparalleled as manager in the car industry. He is candidly honest which is imperative when purchasing/leasing a...
Google Review
- May 31, 2019
Jim and Shane were awesome! They were very professional and accommodative.
Google Review
- May 30, 2019
Thank you for all your help in choosing my new car, everyone was very helpful and Ken Jones , the salesmen , made this a easy process, I would recommend Mercedes of Southampton to everybody, thank you, Pat Reimerdes
Google Review
- May 30, 2019
Friendly service, prompt attention. Pleasant atmosphere. It's a pleasure! My second lease with this team now including Michael Baumann. Totally recommend!
Google Review
- May 29, 2019
Cars.com Review
- May 28, 2019
This was my very first time to bring my GLA250 for a flat tire repair, I contacted Mr Bryan Walsh online and he responded right away my car issues and we discussed the availability of tire and safety of my car, if Ill drive 30miles or more with a Running flat tire which I decided not too,...
Google Review
- May 28, 2019
I cant recommend MB off Southampton enough. Sal Cervone and Shane Chesney are fantastic. They really went out of their way to make sure my wife was happy with her new car and I got a great deal. This is the second car weve bought from them and we couldnt be happier. The service department is great...
Google Review
- May 28, 2019
Unfortunately very poor review due to confusing and misleading time for the services to be finished and car was delivered with its computer information incomplete and unfinished. Previous phones registered were erased and required to be taken to another dealership for corrective measures.
Google Review
- May 28, 2019
Thus is my 4 th SUV purchase from Mercedes Benz Southampton. After visiting other dealerships in the area, MB offered the best service and attention anywhere. I highly recommend them
Google Review
- May 27, 2019
Have been purchasing cars here for years. Team is very dependable, professional and super friendly. No pressure. Sal Cervone is my salesperson--he treats me like family. To us he is "Uncle Sal". Wouldn't dream of going anywhere else.
Google Review
- May 26, 2019
Best Service in Town. Unbeatable.
Google Review
- May 24, 2019
Bryan and the entire service team made my life so easyI can not thank them enough for helping me with my vehicle. Highly, highly recommend!!
Google Review
- May 23, 2019
Mercedes-Benz Southampton put me in a beautiful C-300 for three yearsthat absolutely flew by as I enjoyed the ultimate driving experience. Now I am about to get an E-300 and couldn't be more excited. The team of sales managers and service crew at MBS made all of this possible in the most seamless...
Google Review
- May 20, 2019
Great accommodating and friendly service. Timely turnaround and very nice facility. Professional interaction with the customer. Highly recommended.
Google Review
- May 18, 2019
My friend whom I was with is on his 3rd car from them hence the 5 star rating top notch quality and extremely personable and very helpful if you want a Mercedes this should be your next stop
Google Review
- May 17, 2019
Had a very satisfying experience with Anthony and Michael.Anthony was very interactive and informative.Highly recommend !Kind Regards-Rick Hoyt
Response from the owner Replied: Hello Rick, thank you; we appreciate your feedback! We'll be happy to pass your comments and five stars on to Anthony and Michael! Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- May 15, 2019
Google Review
- May 14, 2019
Beautiful Dealership, Top Notch Service experience without pressure .Genuinely Nice people who care about their Customers. Shane & Jim Made at the buying process easy and seamless
Response from the owner Replied: Hi Chris, thank you for your positive review. We are happy Shane could meet your expectations and made the process easy for you!
Google Review
- May 13, 2019
Response from the owner Replied: Hi Stephen, thank you for taking the time to give us five star review!
Google Review
- May 13, 2019
Response from the owner Replied: We noticed that you left us a one-star review, but did not detail why your experience with us was a negative one. Any additional feedback you could provide regarding your time with us would be appreciated. Please contact our General Manager, Gary Gentile at 631-204-2500. Thank you.
Google Review
- May 12, 2019
Beautiful Dealership, Top Notch Service experience without pressure .Genuinely Nice people who care about their Customers. Shane & Jim Made at the buying process easy and seamless
Google Review
- May 09, 2019
Super helpful and accommodating ! Michael helped me get a c300 and got me the best price he could. His expertise and advice was super helpful in picking out the best car for me. Highly recommend going to Mercedes Benz Southampton !
Response from the owner Replied: Hi Julia, we're pleased you had a great purchasing experience with Michael. Thank you for taking the time to leave such a nice review. See you at your next visit!
Google Review
- May 06, 2019
Wonderful experience. Completely satisfied with the entire process. I would recommend to all.
Response from the owner Replied: Hello James, thank you we appreciate your feedback! We'll be happy to pass your comments and five stars on to Shane! Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- May 06, 2019
Andy Byers at Mercedes Benz Southampton helped me with a flat tire on a Saturday near the close of the service station. I had no way to get the car without a tow and he helped me get the spare tire on and bring over car. Great help and willingness to help a customer in an emergency
Response from the owner Replied: Hi Diego, thank you for your feedback. We're glad to hear Andy was able to provide great service with your tire. Have a fantastic day!
Google Review
- May 05, 2019
Response from the owner Replied: Hi Lynn, thank you for taking the time to give us five star review!
Google Review
- May 05, 2019
Response from the owner Replied: Thank you for the 5-star ratting!
Cars.com Review
- May 05, 2019
Amazing experience! Candece and Shane were exceptional, had a car sooner than expected. After an awful experience (or two) at Smithtown Mercedes, Southampton completely rectified the issue.
Google Review
- May 03, 2019
Best Service in Town. Unbeatable.
Response from the owner Replied: We appreciate the feedback. Thank you, and have a fantastic day!
Google Review
- May 02, 2019
Response from the owner Replied: Thank you for the five-star rating, Logan! It is much appreciated.
Google Review
- April 25, 2019
Response from the owner Replied: Thank you for the 5-star rating, Yolanda! We love having you as a customer!
Google Review
- April 23, 2019
Response from the owner Replied: Hi Dawei, thank you for taking the time to give us five star review!
Google Review
- April 18, 2019
Mercedes-Benz Southampton is truly a first class car buying experience. Anthony Cuscino Sales Manager & Gary Gentile General Manager run a true 5 star dealership along with the entire staff, suiting for it's clientele. If your looking for a great car buying experience in every aspect with continued...
Response from the owner Replied: Thank you for a wonderful review! We strive for excellence everyday and we are happy that Gary and Anthony provided you with an outstanding experience! We are very happy that you took the drive here to Mercedes-Benz of Southampton. Thank you for the recommendation!
Cars.com Review
- April 16, 2019
Always a painless repair experience. Andy consistently provides top-notch customer service. Repairs /general vehicle service are completed in a short time frame. Highly recommend this dealership!
Google Review
- April 16, 2019
Response from the owner Replied: Thank you Rich, for taking the time to give us five star review!
Google Review
- April 15, 2019
Andy my service coordinator is the best!
Response from the owner Replied: Hi Gene, we're so glad that you enjoyed your visit with Andy. We are very happy to have provided you with such a positive experience!
Google Review
- April 11, 2019
What a fantastic experience my boyfriend and I had buying this beautiful CPO Mercedes! I found this car online and called the dealership, Sal helped me out with the detailed description, price, and credit application. The whole process was smooth and pleasant. I strongly recommend this dealership...
Response from the owner Replied: Thank you Ekaterina, for this wonderful feedback and strong recommendation! We are delighted Sal has provided such amazing service for you. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!
Yelp Review
- April 11, 2019
What a fantastic experience my boyfriend and I had buying this beautiful CPO Mercedes! I found this car online and called the dealership, Sal helped me out with the detailed description, price, and credit application. The whole process was smooth and pleasant. I strongly recommend this dealership...
Google Review
- April 10, 2019
Google Review
- April 09, 2019
Response from the owner Replied: We were sorry to see your review, and would like to speak with you about the specifics of your situation. Please call our General Manager, Gary Gentile at 631-204-2500. Thank you.