The worst Mercedes Benz service department I’ve ever dealt with. Had our car towed in for a blown tire. I get in the car after they charged me an outrageous price for the tires and they didn’t even fill the tires fully with air. I had to stop at a gas station immediately after leaving. I’ve also had...

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Response from the owner Replied: Thank you for the 5-star rating Steven!

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John the manager is Amazing!!!He always goes out of his way to be accommodating!!His customer service is far superior from any other Mercedes dealership!!He should be recognized for his courteous,friendly,mannerisms!!Thanks so much!! Very satisfied customer

Response from the owner Replied: Thank you for recognizing John's exceptional customer service! We truly appreciate your kind words and are thrilled to hear about your satisfaction!

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Candece D’Avino was a gem to work with, Hand and hand every step of the way. Never any pressure to sign extra documents for more money or purchase the unnecessary from the finance manager Shane. Do yourself a favor and work with this lady, and dealership. Oh and No, I’m not local, I’m from Michigan...

Response from the owner Replied: Thank you for choosing to work with us all the way from Michigan, Jamarr! We appreciate your kind words and are glad to hear about your positive experience with Candece and our dealership.

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Response from the owner Replied: Thank you for the 5-star rating, Andy! We appreciate your support.

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Jessica has been amazing and so attentive. She has sold me my 3 Mercedes and never dissapoints.

Response from the owner Replied: Thank you for your loyalty, Rosa! It's been a pleasure assisting you with your Mercedes-Benz purchases.

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Dina and Jessica are the best!! ☺️

Response from the owner Replied: Thank you for recognizing Dina and Jessica's exceptional service! ☺️

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Response from the owner Replied: Thank you for the 5-star rating, Irina! We truly appreciate the support.

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Frank and Jessica are the best. I will always come back to them to buy a car

Response from the owner Replied: We appreciate your kind words, Owen! Look forward to welcoming you back for your next car purchase!

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The service department is always amazing! Shannon is always so efficient and helpful with resolving any issues or concerns! Highly recommend them! 5 star all the way!

Response from the owner Replied: Thank you for your kind words about our service department and Shannon! We appreciate your recommendation and are glad to hear about your positive experience!

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Response from the owner Replied: Thank you for the 5-star rating, Douglas! We appreciate your support.

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I’d like to highly recommend Shannon for her caring and making sure everything worked out perfectly. And it did.

Response from the owner Replied: Thank you for your recommendation Ed! We appreciate your kind words and are delighted that everything worked out perfectly.

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Response from the owner Replied: Thank you for the 5-star rating, Rosalind! We appreciate your support!

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ANDRE SMITHEXCEPTIONAL SERVICE. GETS THE WORK DONE BEST OF BEST

Response from the owner Replied: Thank you for your kind words! It was a pleasure working with you.

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Candece was lovely to work with. Professional and knowledgeable. I look forward to future transactions with her. Thank you Candece.

Response from the owner Replied: Thank you for your kind words, MaryAnne! It was a pleasure assisting you. Looking forward to our future transactions together!

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Mercedes in Southampton- Ken Jones, Rob, Frank, Shannon, Eric and Oscar are a PHENOMENAL team. Would go no where else !!!!!!

Response from the owner Replied: We're delighted to hear that you had such a great experience with our team Mary! Thank you for your kind words and for choosing Mercedes-Benz of Southampton as your go-to.

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Candece is the best!

Response from the owner Replied: Thanks Fred, your kind words mean a lot to us!

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Shannon Vargas,Andy Byers and everyone in service in Mercedes Benz in Southampton are simply wonderful!They are always very friendly and helpful,Everyone!.We go there very often because of the cars we get.AMG’s and cars with performance tires etc,that need service more than usual.I can say that...

Response from the owner Replied: Thank you so much, Milena! We're overjoyed to hear about your positive experiences with Shannon, Andy, and our service team at Mercedes-Benz of Southampton. Your commendation means the world to us. We look forward to continuing to meet your AMG and performance tire needs with exceptional, timely service.

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Response from the owner Replied: Ilsa, your 5-star rating means the world to us. Thank you for your support!

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Response from the owner Replied: Thank you, David Barnard, for your 5-star rating! We appreciate your support.

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Ken was great!!

Response from the owner Replied: Thank you, Tom! We're so glad to hear you had a great experience with Ken. Your kind words are much appreciated!

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Ken was very helpful, and Christian was so knowledgeable of the car. Both are assets to Mercedes Benz!

Response from the owner Replied: Thank you for your kind words, JJ! We're so glad to hear you found Ken and Christian helpful and knowledgeable. They'll be delighted to know they made your Mercedes-Benz experience a positive one.

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Andre is the best in the business. Thank you!

Response from the owner Replied: We're so glad you had a positive experience with Andre! We appreciate your kind words and support!

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WE LOVE CANDECE! Super professional, always a pleasure to work with. This is my sixth car thru her!

Response from the owner Replied: Thank you for your continued trust and support, Frank! We appreciate your loyalty and are here for you whenever you need us!

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I recently had the pleasure of visiting Mercedes Benz of Southampton, I must say it was an outstanding experience. From the moment I arrived I was greeted with warmth and professionalism. The staff at this dealership go truly above and beyond customer satisfaction. Shannon provided top notch...

Response from the owner Replied: Thank you so much for recognizing our team's dedication to providing exceptional service! We truly appreciate your kind words and recommendation.

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Response from the owner Replied: Thank you for the 5-star rating, Lisa! Your support means a lot to us!

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Candece is a wonderful sales woman! Love her straight and forward. Please visit her, you will not be disappointed! Xo

Response from the owner Replied: Thank you for your kind words, Edie! So glad to hear you had a 5-star experience with Candece. We look forward to seeing you again soon!

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Where do I start? This is probably the easiest car purchase I have ever made. From start to finish Bentley made this process so effortlessly simple. He had answers to all my questions, so professional and just an all around true gentleman. Thank you Bentley you have a forever customer!!

Response from the owner Replied: Thank you for sharing your experience, Falastien! We appreciate your kind words and are delighted to hear that Bentley provided exceptional service. We look forward to assisting you again in the future!

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Response from the owner Replied: Thank you for the 5-star rating, Catherine! We appreciate your support!

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Awesome service! Shannon Vargas is my service advisor. Very professional and my vehicle was done in a timely manner.

Response from the owner Replied: Thank you for sharing your 5-star experience with Shannon! We appreciate your kind words and are glad to hear that you were satisfied with the service provided.

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Response from the owner Replied: Thank you for the 5-star rating, Perry!

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Andre Smith is the best salesman in the whole universe!!! This is the 2nd Mercedes we have purchased with his assistance and it’s only been smooth and great experience.

Response from the owner Replied: Thank you so much for your continued trust in us, Patrycja! We're delighted to hear about your positive experiences with Andre.

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Alex Fortunato gets it done. Dealership is friendly, efficient and happy for you not just themselves!

Response from the owner Replied: Thank you Melanie for taking the time to share your 5-star experience with us. We are so happy to hear that our team was able to provide you with such outstanding assistance!

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Love my service department at the dealership! They go above and beyond to make sure we are worry free when our vehicle needs to go in for service!

Response from the owner Replied: We're delighted to hear that you love our service department and that we've been able to provide such excellent assistance during your vehicle's service visits!

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Great service department who is always on top of their game! I am a long time customer that will not go anywhere else for servicing and repairs. Thank you John and Andy!

Response from the owner Replied: Thank you for your continued loyalty, Alvin! We appreciate your kind words and look forward to serving you again soon!

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Wow! Couldn’t have had a better experience. I worked with Bentley who was a joy to interact with. He was warm, funny and made the process easy! Extremely trustworthy and I felt in very good hands. I love my new car! Thank you!

Response from the owner Replied: Thank you for your kind words, Lucia! It was a pleasure assisting you and I'm glad to hear you're enjoying your new Mercedes-Benz!

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Candece is the best

Response from the owner Replied: Thank you so much for your kind words and 5-star review, Victor, they are truly appreciated!

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Response from the owner Replied: Thank you so much for the 5-star rating, Giacomo!

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Response from the owner Replied: Thank you so much for the 5-star rating, Gaia!

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Response from the owner Replied: Thank you for the 5-star rating Boris!

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Response from the owner Replied: Thank you very much for the 5-star review Eric, it is greatly appreciated!

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Fabulous ! I knew that I was given a very good deal but more than that I knew my salesperson Candece was on my side all the way! Her pleasant manner and knowledge and her sincerity helped me decide that I wanted to do business with Mercedes Benz of Southampton. She is great and I have dealt with...

Response from the owner Replied: Thank you for recognizing Candace's exceptional service and expertise! We appreciate your kind words and look forward to serving you again at Mercedes-Benz of Southampton!

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Christian was a phenomenal salesman. He guided me through every step of the process and was able to get me into the exact C 300 I wanted for a great price. He’s extremely knowledgeable and responsive. I definitely plan to do business with him again.

Response from the owner Replied: Thank you so much for your kind words, Mohammad! I'm glad to hear that Christian could assist you in finding the perfect C 300 for you and that he delivered such excellent assistance while doing so.

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Amazing experience at Mercedes Benz of Southampton! Christian was a pleasure to work with and helped me find my dream car. Highly recommended!

Response from the owner Replied: Thank you for choosing Mercedes-Benz of Southampton, Allison! It was a pleasure assisting you in finding your dream car with Christian. We appreciate your recommendation!

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Leah at the service desk was so helpful and professionalAndy is always a pleasure and Shannon in service is the most amazing best!! Such an asset to the Mercedes team -Candace in sales is priceless !!Thank you so much for everything going on 22 years with this dealership!- A true treasured family gem!

Response from the owner Replied: Thank you for your kind words and loyalty over the past 22 years! We truly appreciate your support and are grateful to have you as a long-time Mercedes-Benz of Southampton guest.

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I had a great experience with Candace she made the process go very smooth and efficientI would use her again

Response from the owner Replied: Thank you for sharing your 5-star experience with Candace! We appreciate your feedback and look forward to assisting you again in the future.

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We bought a CPO vehicle that smelled like cigarette smoke. Today we picked up our smoke odor-free car and are very happy with the ultimate result.As soon as Frank, the GM, and Andy, Service Manager, smelled the car themselves, they realized we were right and something had to be done and treated us...

Response from the owner Replied: We're delighted we could address the smoke odor issue for you promptly and effectively Pablo. Thank you for sharing your experience!

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Response from the owner Replied: Thank you Michael for the 5-star review, it truly is appreciated!

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Response from the owner Replied: Thank you for the 5-star rating, James!

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Response from the owner Replied: Thank you Camryn for the 5-star review, we truly appreciate your support!

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Response from the owner Replied: Thank you for the 5-star rating John, it is greatly appreciated!

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Response from the owner Replied: Thank you for the 5-star rating, Jon!

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Response from the owner Replied: Thank you for the 5-star rating, Jose! We appreciate your feedback.

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If you are looking for top notch service and professionalism , call Candeece!She made everything so easy and went above and beyond to make buying my truck a 5 star experience ! She has now gained a customer for life !!

Response from the owner Replied: Thank you for your kind words, Nicholas! It was a pleasure assisting you with your truck purchase. We look forward to serving you again in the future!

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Anthony, Shane and Bently will go beyond excellent customer service to make your experience at Mercedes-Benz of Southampton a excellent one. I highly recommend......

Response from the owner Replied: Thank you for recognizing Anthony, Shane, and Bently's dedication to exceptional customer service at Mercedes-Benz of Southampton! We appreciate your recommendation.

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Christian was very helpful and had great integrity.

Response from the owner Replied: Thank you very much Lawrence for the kind words about Christian and for the 5-star review, we truly appreciate it!

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It was a smooth and beautiful experience. Candece and Shane were both excellent. I honestly have no complaints. 10/10.

Response from the owner Replied: Thank you for your kind words, Shantall! We're delighted to hear that you had a smooth and beautiful experience with Candece and Shane. Appreciate your feedback!

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We had a great car buying experience with Bentley. We greatly appreciated his flexibility to accommodate our schedule and questions.

Response from the owner Replied: Thank you for sharing your positive experience with us, James! We're glad to hear that Bentley was able to provide you with excellent service tailored to your needs. Your satisfaction is our priority!

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Mercedes Southhampton was by far the smoothest transaction I’ve had leasing a car. Big thank you to Anthony and Candece. Everyone there was amazing as well as Shane the finance manager. I would recommend using this dealership to my closest friends and family anytime.

Response from the owner Replied: We're delighted to hear about your positive experience at Mercedes-Benz of Southampton! Thank you for recommending us to your loved ones!

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So easy to work with excellent customer service low pressure. Made me feel extremely comfortable

Response from the owner Replied: Thank you for your kind words! We're glad to hear that you had a comfortable experience with us.

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Excellent service!!! ❤️

Response from the owner Replied: Thank you so much for your kind words, Sandra! ❤️

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Bentley is the man! Knowledge, informative, and extremely pleasant to work with.

Response from the owner Replied: Thank you for recognizing Bentley's expertise and positive attitude! We appreciate your feedback.

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Had an awesome experience! Candece is awesome.. great communication and pleasant to deal with ..

Response from the owner Replied: Thank you for your kind words, Catalina! It was a pleasure assisting you!

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Transparent and accurate assessments. Service provider focused. Considerate and welcoming.

Response from the owner Replied: Thank you, Jan! We appreciate your kind words and are glad to hear that our assessments were transparent and accurate. Our team is committed to providing excellent service and creating a welcoming environment for our customers and we're happy to hear that you received just that!

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Frank and Candece are the absolute best! Couldn’t be happier with the experience.

Response from the owner Replied: Thank you, Joseph! We're so grateful for your kind words and for choosing our team.

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Andre is the best. Happy with new car!

Response from the owner Replied: Thank you, Arnon! We're so glad you had a great experience working with Andre and that you are loving your new Mercedes-Benz!

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Andy is amazing! They are always very helpful and on point with all my concern.I’m always at ease after taking my car for service there.

Response from the owner Replied: Thank you, Sean! We appreciate your kind words and are glad to hear that we've been able to provide you and your Mercedes-Benz with excellent service.

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Always a pleasure working with Candece and the staff at Mercedes of Southampton. We just began our 5th lease thanks to Candece doing the on line “shopping” for us and finding our dream vehicle. She was patient and extremely helpful. Highly recommend them and look forward to visiting there again.

Response from the owner Replied: Thank you so much, Bob! We're delighted you had a great experience with Candece and our team at Mercedes of Southampton. We appreciate your recommendation and can't wait to welcome you back!

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Purchased my 2024 Maybach S680 with complete ease. Christian Demarco in sales was the utmost of help, 100% customer focused. I can’t recommend them enough.

Response from the owner Replied: Thank you, Monica! We appreciate your kind words and are so glad Christian provided exceptional service. We truly value your recommendation.

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Response from the owner Replied: Thank you, David, for your 5-star rating! We appreciate your support.

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Response from the owner Replied: Thank you for the 5-star rating, Larry! We appreciate your support.

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Have tried to solve this issue privately and been ignored. So here is our experience with this place:We had an expiring lease, and came to look at options. We were shown two cars (both certified pre owned). We said we would take either one (and agreed on all the terms, they were almost identical...

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Vince was very professional and personable. I am thrilled with my entire experience with him.

Response from the owner Replied: Thank you, Judi! We're so glad you had a great experience with Vince.

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Very bad experience, no one contacted us over a week since we signed lease last Saturday. My husband called a lot times over the week to check the status of delivery since sales Jennifer permitted the car will be delivery in coming either Tuesday or Wednesday. We are very upset the car had been sold...

Response from the owner Replied: Thank you Lili for taking the time to provide a review. Your feedback is taken very seriously and I am disappointed to hear that you did not receive a 5-star experience while working with us. We apologize for the delay in contacting you and the miscommunication regarding the desired 2023 GLB 35 you were shopping for. We understand your frustration and invite you to reach out and speak with our General Manager should you like to discuss your experience further.

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2 cars purchased in that dealership. Each time I had an horrific experience, this time with Ken Jones. I spend two hours discussing the purchase of a third car, I can back to confirm that I would be coming the next morning for the paperwork and I even offer to make a deposit. Next morning, the...

Abbas R. Replied: Thank you for taking the time to provide a review. Your feedback is taken very seriously and I am disappointed to hear that you did not receive a 5-star experience while working with us. I do hope that you will provide us with another opportunity to assist you and provide you with the 5-star service we strive to provide every guest.

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Since I walked in, to being helped with over the phone, till the day I went to go pick up my car, Oscar M. was the best! Very patient & kind & helped me with everything little thing my car needed. I wouldn't change or go to any other Mercedes. thank you

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they attempted to defraud me out of $1,000,00, claiming mercedes benz usa would not cover and authorize a repair when actually the did(the car was still under warranty) and the attempted to charge me for the repair, a greater amount then they would have received from mbusa.go elsewhere.a 40 year mb...

Abbas R. Replied: Thank you for taking the time to provide a review. Your feedback is taken very seriously and I am disappointed to hear that you did not receive a 5-star experience while working with us. Unfortunately, there are certain items that are not covered under the manufacturer warranty which could lead to guest's needing to pay for necessary repairs. Without more details, I would not be able to provide any additional information as to why the work wasn't covered. Please reach out to us at your earliest convenience and ask to speak with our Service Manager so he may better assist you on this matter. Thank you.

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Andy was a pleasure to deal with and clear with resolving my service needs. Professional service dept. I come all the way from Nassau county to this dealership

Response from the owner Replied: Thank you, Anthony! We're delighted to have provided you with a pleasurable and professional service experience. We appreciate your continued loyalty and the effort you make to come to our dealership.

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The car shopping experience Mercedes Southampton NY was disappointing. We submitted a test drive appointment on the website for the GLC and GLA models. The manager replied with an appointment confirmation email. We arrvied at the dealership, asked for the manager who sent us the email confirmation,...

Abbas R. Replied: Thank you for taking the time to provide a review. Your feedback is taken very seriously and I am disappointed to hear that you did not receive a 5-star experience while working with us. I do hope that you will give us another opportunity to restore your confidence in us and allow us to provide you with a 5-Star Mercedes-Benz of Southampton experience

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After years of driving an old Ford Explorer, we decided to upgrade to a new but smaller SUV, with more of sedan feel than a truck feel. We reserarched both the Mercedes GLA and GLC and made a test drive appointment at Mercedes Southampton, Long Island NY. The manager sent an email with the date of...

Dealer Replied: Thank you for taking the time to provide a review. Your feedback is taken very seriously and I am disappointed to hear that you did not receive a 5-star experience while working with us. I do hope that you will give us another opportunity to restore your confidence in us.

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I dont think you can find a worse place to bring your sprinter van for service . Andy is burned out and to him you are just a another van to be fixed. I would not let Oscar change the battery on my watch. He had me wait 3 weeks to get my van in and when I came in he had no one to work on it. said i...

Response from the owner Replied: Thank you for taking the time to provide a review. Your feedback is taken very seriously and I am disappointed to hear that you did not receive a 5-star experience while working with us. I do hope that you will give us another opportunity to restore your confidence in us and allow us to provide you with a 5-Star Mercedes-Benz of Southampton experience.

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I had amazing experience in MB South Hampton. Service was excellent and staff very friendly. I will definitely come back.

Response from the owner Replied: Thank you for your kind words, Varunee! We're so glad to hear that you had an amazing experience while working with our team and we look forward to welcoming you back!

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They claim that they service all makes and models but I had to have my truck towed to the Smithtown dealership because they wouldn't take it. Sad truck is 2 yrs old and just died, a computer issue that is apparently common for the manufacturer. Last time I spend 100k on a P.O.S.

Response from the owner Replied: Thank you for taking the time to provide a review. Your feedback is taken very seriously and I am disappointed to hear that you did not receive a 5-star experience while working with us. I do hope that you will give us another opportunity to restore your confidence in us and allow us to provide you with a 5-Star Mercedes-Benz of Southampton experience.

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I could not be happier with the sales force at MB Southampton. I didn't plan on coming to the dealer nor buy a MB that day but since we wee in the area we went in to see the inventory. I was hoping for a Mojave Silver E class but they didn't have one, however they said not only could they get one...

Response from the owner Replied: Thank you so much for your kind words, Glenn! We're thrilled to hear that you had a great experience with our sales force at and that we could accommodate your preferences and provide you with a great deal. It was a pleasure working with you, and we appreciate your recommendation.

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I have been a customer of Mercedes Southampton since 2016. I tried to purchase my 3rd car from them but no one could be bothered with helping me identify a certified pre- owned Mercedes that would meet my needs. Instead, I was ignored and told to “check the website”. I even reached out to the GM...

Response from the owner Replied: Thank you, Stacey, for taking the time to provide a review. Your feedback is taken very seriously and I am disappointed to hear that you did not receive a 5-star experience while working with us. In speaking with our GM, I understand we were trying to find a Pre-Owned GLE with specific color combinations, equipment and mileage and were unable to locate one with everything you needed in the time frame you were looking for. I do apologize for that and do hope that you’ll provide us with another opportunity to restore your confidence in us and allow us to provide you with a 5-Star Mercedes-Benz of Southampton experience.

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Having owned numerous Mercedes since 1985, and living in several states during that period, we can unequivocally say that Andy Beyers, is the BEST, most effective, cooperative, and knowledgable and concerned service person in the USA!! We've owned numerous other foreign cars as well, Andy shines...

Response from the owner Replied: Thank you so much, Richard! Your kind words mean the world to us. We truly appreciate your loyalty and are grateful for the opportunity to serve you.

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Andy Byers who runs the service department is by far the most courteous, helpful, knowledgeable, person I've ever had the pleasure to deal with. Andy truly cares about his customers, and provides second to none service. I highly recommend anyone who owns a Mercedes Benz that needs service to go to...

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The service team is always so helpful & looks to attempt to accommodate us regardless how busy they are. Andy routinely goes the extra yard & this time around Oscar made a point of getting a trunk issue rectified despite a full maintenance schedule. You’re in good hands with the team over at MB of SH👍

Response from the owner Replied: Thank you for your kind words, John! We truly appreciate your feedback and are glad to hear that our service team, especially Andy and Oscar, were able to go above and beyond to accommodate you. Your satisfaction is our top priority. We look forward to serving you again in the future!

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I had a good service experience here last October.   This year my AC was totally broke in my 2016 Mercedes, and the soonest appointment I could get was one month away.      I tried to come up with other options such as waiting there  for it or being on a waiting list, but the person said there was...

Abbas R. Replied: Thank you for taking the time to provide a review.  Your feedback is taken very seriously and I am disappointed to hear that you did not receive a 5-star experience while working with us.  I do hope that you will give us another opportunity to restore your confidence in us and wish you all the best.

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I had a good service experience here last October. This year my AC was totally broke in my 2016 Mercedes, and the soonest appointment I could get was one month away. I tried to come up with other options such as waiting there for it or being on a waiting list, but the person said there was...

Abbas R. Replied: Thank you for taking the time to provide a review. Your feedback is taken very seriously and I am disappointed to hear that you did not receive a 5-star experience while working with us. I do hope that you will give us another opportunity to restore your confidence in us and wish you all the best.

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While on vacation my car had to be flat bedded to this dealer to replace my low profile run flat tire on my CLS 450. When I was informed the tire had been replaced I asked if the rim was checked and was told it was and was ok. On the way to the dealer I just happened to check the status of my car...

Dealer Replied: Thank you Marvin for taking the time to provide a review. Your feedback is taken very seriously and I am disappointed to hear that you did not receive a 5-star experience while working with us. I do hope that you will give us another opportunity to restore your confidence in us and allow us to provide you, your friends, and family with a 5-Star experience. As always, please feel free to contact us at your convenience and ask to speak with our Service Manager for any additional questions/concerns.

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Fourth of July weekend was spending some time in the Hamptons when I ended up with a flat tire on my C300. The service department had the tire and got me back on the road in a timely manner! Everyone was super helpful and courteous!

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Best dealership I've been to out East. I brought my C300 here for some service here worrying I would be waiting around for hours but the people in the Service Department communicated well with me from the start. Everyone was very nice and I was out of there in 30 mins. If you got a Mercedes and live...

Abbas R. Replied: Thank you Diego for taking the time to share your 5-star service experience with us. I am very happy to hear that our team was able to complete the necessary services on your C 300 in such a timely fashion and that they provided such excellent assistance while doing so.

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My wife brought our Mercedes 350 GLE in for service. At that time the car had 20,000,- miles on the odometer.I was on a business  trip and returned 2 weeks later. When I checked the car the 2 front tires were completelybold and had no tread left. That is an impossibility with 20 k miles. Stay away...

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My wife brought our Mercedes 350 GLE in for service. At that time the car had 20,000,- miles on the odometer.I was on a business trip and returned 2 weeks later. When I checked the car the 2 front tires were completelybold and had no tread left. That is an impossibility with 20 k miles. Stay away...

Abbas R. Replied: I sincerely appreciate your feedback in regards to your most recent visit and I am disappointed to hear that you did not receive a 5-star experience while working with us. At Mercedes-Benz of Southampton, it is our mission to make every guest feel welcome and provide them with a 5-star experience. I do hope that you will give us another opportunity to restore your confidence in us and I wish you all of the best.

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Thanks for the cpo on the e63s Vincent , frank , Anthony all very kind and helpful

Response from the owner Replied: Thank you David for the kind words and 5-star review, they truly are appreciated!

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I will Give this Mercedes Benz 5 stars thanks very much wade Turnbull and Chris walker good service keep up the good work many thanks Andy b cheers

Dealer Replied: Thank you Andy for the 5-star review, we truly appreciate it!

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Shannon Vargas in service is amazing. I popped a tire and cracked the rim on our SL and she was able to seamlessly assist us. She got us a loaner and handled all the insurance information with Mercedes. Her follow-up skills were impeccable and we now plan to service and buy our future Mercedes from...

Response from the owner Replied: Thank you Joshua for taking the time to share your 5-star service experience with us. I am very happy to hear that Shannon was able to provide you with such excellent assistance while our team worked on your SL.

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A total waste of my time. Called for service. Attempted to provide recall info on my 2021 G550. They didn’t want that info and only asked me to bring my car in and did not offer a loan vehicle. When I did bring it in, they couldn’t tell me how long they would have the car for and couldn’t provide a...

Response from the owner Replied: Thank you Lachlan for taking the time to provide feedback on your most recent service visit. It is taken very seriously and I am disappointed to hear that you did not receive a 5-star experience. In speaking with our Service Director, it appears your vehicle has 2 open recalls which require an inspection before parts can be ordered. In regards to no wanting the info in regards to these recalls, it isn't that we didn't want it rather our system automatically generates all the recall information with your VIN. You also requested a water leak to be diagnosed which, unfortunately, could take longer than one day. I do hope that this clears up your concerns and, as always, you are free to contact us at your convenience for any further questions you may have. Please contact the Service Director John Barbieri at 631-907-2304 as he would be happy to assist in any way we can. Have a great day.

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