Leah at the service desk was so helpful and professionalAndy is always a pleasure and Shannon in service is the most amazing best!! Such an asset to the Mercedes team -Candace in sales is priceless !!Thank you so much for everything going on 22 years with this dealership!- A true treasured family gem!

Response from the owner Replied: Thank you for your kind words and loyalty over the past 22 years! We truly appreciate your support and are grateful to have you as a long-time Mercedes-Benz of Southampton guest.

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A Wonderful Experience with a Fantastic SalespersonI recently had the pleasure of working with Candece at Mercedes of Southampton , and I cannot recommend them enough! From the moment I walked into the showroom, they made me feel valued and welcomed.Candece was incredibly knowledgeable about the...

Response from the owner Replied: Thank you for sharing your thoughtful feedback, Kay. We’re happy to hear that Candece provided such a welcoming, professional, and knowledgeable experience. It’s great to know that their dedication to understanding your needs and ensuring a pressure-free process made your car-buying journey enjoyable and satisfying.We’re thrilled that you love your new Mercedes and appreciate your kind recommendation. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for choosing us!

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This was my 2nd time working with Candece D'Avino and she was great! Will definitely be back in 3 years when my lease is up.

Response from the owner Replied: Thank you for your feedback, Adrian. We’re glad to hear that Candece provided a great experience for the second time. We appreciate your continued trust and look forward to assisting you again when your lease is up. Thank you for choosing us!

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Response from the owner Replied: Thank you for the five-star rating, Nicholas. We appreciate your feedback and look forward to assisting you again in the future!

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Got a new beautiful Mercedes GLC amg 43 from Jessica D. In Southampton- great service, pleasant to work with, this is our 4th car from here- we will be back in couple years ( as we lease our cars)!!!!!

Response from the owner Replied: Thank you for your feedback and for choosing us again for your 4th car! We’re glad to hear that Jessica provided great service and made the process enjoyable. Congratulations on your new Mercedes GLC AMG 43! We look forward to assisting you with your next lease in the future. Enjoy your new car!

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Response from the owner Replied: Thank you for the five-star rating, Michael! We appreciate your feedback and look forward to assisting you again in the future.

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Good luck trying to get someone from service to pick up the phone. Feels like the service here is run by a 5 year old.

Response from the owner Replied: Thank you Matt for taking the time to provide feedback, it is taken very seriously and I am disappointed to hear that you did not receive a 5-star experience while working with us. If you'd like to further discuss your experience, please do not hesitate to reach out to us at (631)204-2500 and ask to speak with our Service Manager. I do hope that you will give us another opportunity to restore your confidence in us and I wish you all of the best.

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Leasing my second Mercedes from Candece. Sincerely a pleasure to work with; responsive, direct and informative. Found the exact vehicle I was looking for in short time and turned around my new lease efficiently.

Response from the owner Replied: Thank you for your feedback and for choosing us for your second Mercedes lease. We’re glad to hear that Candece provided responsive, direct, and informative service, making the process smooth and efficient. We appreciate your continued trust and look forward to assisting you again in the future. Enjoy your new Mercedes!

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We had the absolute best experience working with Bentley. He was so helpful and patient in helping us build our very first Mercedes. We never felt pressured or rushed, and he always took the time to answer any questions we had along the way. Would definitely recommend Bentley and his team at...

Response from the owner Replied: Thank you for sharing your experience. We’re thrilled to hear that Bentley provided such helpful and patient assistance while guiding you through building your first Mercedes. It’s great to know you felt comfortable and supported throughout the process. We appreciate your kind recommendation and look forward to assisting you again!

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Fabulous experience!!! Frank and Jessica were amazing and the process could not have gone smoother!!

Response from the owner Replied: Thank you for your feedback. We’re delighted to hear that Frank and Jessica provided such a seamless and positive experience. We appreciate your kind words and look forward to assisting you again in the future!

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Ken and Robert were amazing!!! My 3rd lease here, the best dealership!

Response from the owner Replied: Thank you for your feedback! We’re glad to hear that Ken and Robert provided excellent service during your third lease with us. We appreciate your loyalty and look forward to assisting you again in the future.

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Bentley helped us pick the perfect car, he was honest , friendly and a pleasure to work with. Frank the manager was also so nice they made the process of buying a new car and trading in our old car smooth and easy . We will only buy our Mercedes Benz cars from here from now on.

Response from the owner Replied: Thank you for sharing your experience. We’re pleased to hear that Bentley and Frank provided honest, friendly, and efficient service, making your car-buying and trade-in process smooth. We’re honored to be your dealership of choice for Mercedes-Benz vehicles and look forward to assisting you again in the future. Enjoy your new car!

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My 2015 S-550 Coupe was showing a battery icon intermittently on the dash screen so I dropped it off to be checked. That battery was replaced a few years earlier by M B Manhattan for about $300. I was told they would check it out and call me if a new battery was needed. No call but I got a bill for...

Response from the owner Replied: Thank you for sharing your experience, Martin. We apologize for any lack of communication regarding your service and for any frustration caused by the unexpected charge. Transparency and customer satisfaction are very important to us.We take your feedback seriously and would like the opportunity to address your concerns and provide clarification about the charges. Please feel free to reach out to us directly so we can review the situation and work toward a resolution.

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Response from the owner Replied: Thank you for the five-star rating, John. We’re pleased to know you had a positive experience. We appreciate your feedback and look forward to serving you again in the future!

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Terrific dealer

Response from the owner Replied: Thank you for your feedback. We’re glad to hear you had a great experience with us. We appreciate your support and look forward to assisting you again in the future.

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Candece was so very helpful and pleasant to work with.

Response from the owner Replied: Thank you for your review, Glenn. We’re pleased to hear that Candece provided helpful and pleasant assistance. We appreciate your feedback and look forward to serving you again.

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Jessica was SO lovely to work with!! She helped me and my husband find our dream car and explained everything to us with such patience & clarity throughout the whole process!! She was a true pleasure to work with and we are so grateful for the experience!! We will definitely be back to work with her...

Response from the owner Replied: Thank you for sharing your experience. We’re glad to hear that Jessica provided such patient and clear guidance throughout the process of finding your dream car. Your kind words mean a lot, and we’re pleased that the experience was a positive one for you and your husband. We look forward to assisting you again in the future!

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Jessica was great during the process of purchasing my g550

Response from the owner Replied: Thank you for your feedback, Christopher. We’re glad to hear that Jessica provided excellent assistance during your G550 purchase. We appreciate your business and look forward to serving you again!

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Jessica was great with my second Mercedes purchase.

Response from the owner Replied: Thank you for your feedback. We’re pleased to hear that Jessica made your second Mercedes purchase a positive experience. We appreciate your continued trust and look forward to assisting you again in the future!

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We are so happy with Mercedes Benz of Southampton!Our salesman Ken Jones is the best there is!

Response from the owner Replied: Thank you for your review, Carol. We're pleased to hear you had a great experience with us and that Ken provided exceptional service. We appreciate your kind words and look forward to assisting you again in the future!

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What an unbelievable experience, if I knew buying a car was this easy, I would came here earlier. Thank you

Response from the owner Replied: Thank you for your feedback, Edward. We're glad to hear your car-buying experience was straightforward and positive. We appreciate you choosing us and are here to help whenever you need!

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It was a pleasure working with Robert and Candece, who were courteous, respectful, helpful and professional.

Response from the owner Replied: Thank you for sharing your kind words! We're thrilled to hear that they provided such a positive and professional experience. Your feedback means a lot to us, and we're glad we could assist you. If there's anything else we can do for you in the future, please don't hesitate to reach out!

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