Cars.com Review
- December 08, 2025
Justin was so helpful and communicative. He goes above and beyond for service issues. I highly recommend him as a service advisor.
Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- November 28, 2025
They were very friendly, knowledgeable and easy to work with throughout each phase of the process. I could not have had a better experience!
Dealer Replied: Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Cars.com Review
- November 28, 2025
We had a great experience at MB of Bellevue; all the staff who helped us (Johnny, Richard and Jason) were really helpful. Would definitely recommend this place to anyone looking for a new car.
Dealer Replied: Hi James, thank you so much for your kind words! We are thrilled to hear that our team at MB of Bellevue provided you with a great car buying experience. We appreciate your recommendation and look forward to serving you again in the future.
Cars.com Review
- November 23, 2025
I was assigned to Jesus who managed my case beautifully. He is incredible and is the reason why I will keep going back. He treats you like family.
Dealer Replied: Hi Catherine, thank you for your kind review; we are happy to pass along your comments to Jesus here at Mercedes-Benz of Bellevue! We can't wait to see you again, have a great day.
Cars.com Review
- November 19, 2025
Excellent customer service, very friendly and knowledgeable. No complaints here! Thank you Lorenzo and Scott/David!!!
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- November 06, 2025
Thanks for Henry?s help, I found such a good car. The driving experience of Audi is much better than that of the Japanese cars I have driven before, and it is smart and luxurious enough.
Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Cars.com Review
- November 01, 2025
I have a good friend with a disability and she dropped her car off to have service. I picked her up to have it worked on and they informed us for a 9b service would be $4500. I found out later that day and went in with her when she was to pick up her car. I called Seattle Mercedes and they stated it...
Dealer Replied: Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (425) 249-7391 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Cars.com Review
- November 01, 2025
I have a good friend with a disability and she dropped her car off to have service. I picked her up to have it worked on and they informed us for a 9b service would be $4500. I found out later that day and went in with her when she was to pick up her car. I called Seattle Mercedes and they stated it...
Dealer Replied: Hi Denise, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (425) 249-7391. We would appreciate the chance to turn your experience around.
Cars.com Review
- October 25, 2025
It was a good experience, beautiful and smart place, with helpful and wonderful stuff. I got the help that I needed. It was nice doing business with them
Dealer Replied: Hi Sungani, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- October 23, 2025
Riley was so kind and caring his customers. We purchased our car because of Riley's help and his commitment. Thank you again, Riley!šŸ™
Dealer Replied: Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- October 15, 2025
Justin the service advisor Did an excellent job , much better than my previous experience at Mercedes Of Spokane, professional , understanding, I will definitely recommend this dealerships .
Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Cars.com Review
- October 15, 2025
Transaction was fast with no wasted time, they arranged transportation to the dealership which was a Great option. Car was ready for review and when very smooth from there.
Dealer Replied: Hello, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Cars.com Review
- October 13, 2025
We bought a used 2023 vehicle from this dealer, thinking they were a reputable dealership. We drove off the lot only to notice one of our keys didnā€™t work. We returned and waited for them to replace the non working battery they did not have the diligence to fix prior to the sale. That was only the...
Dealer Replied: Hello Montana, we are deeply disappointed by your experience at Mercedes-Benz of Bellevue. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 249-7391. We hope to hear from you.
Cars.com Review
- October 10, 2025
I appreciate the professional support from this team especially Heru was very kind and supportive.
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- October 10, 2025
I don't really think you want my review of my experience. The sales guy Sa'Ad was fine. But when I came to pick up the car the salesman came out with a Key Fob for the Jeep that was painted white with bedazzled jewels on it. I first asked if it was a joke, but it turned out to not be a joke. You...
Dealer Replied: Hello Kent, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (425) 249-7391. We'd appreciate the chance to make your experience a positive one.
Cars.com Review
- October 08, 2025
Ms .Reynolds was very polite, professional and made the buying experience very pleasant. I?m not even a Mercedes Benz fan but the experience was above and beyond what I expected. No pressure and upfront price and fees.
Dealer Replied: Hello Kevin, we set high expectations for ourselves so itā€™s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- September 13, 2025
The whole team at Mercedes Benz of Believe was amazing, true professionals. They made the entire process as smooth, simple and quick. They respected our time. I look forward to working with them in the future.
Dealer Replied: We appreciate you taking the time to leave us a response, Nicholas! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Bellevue!
Cars.com Review
- September 01, 2025
We wanted to thank Mercedes Benz for our recent purchase of our 2017 Acura MDX, specially Lorenzo Johnson, he was our sales man, he did great!!! He was there for us in all the process, he explain us all the details, he was kind, patient and answer all my concerns, We really love our suv!! I highly...
Dealer Replied: Hi Isaias, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future.
Cars.com Review
- August 29, 2025
Friendly, non aggressive, VERY knowledgeable about the Mercedes vehicles. Smooth transaction.
Dealer Replied: Hi Stanley, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Cars.com Review
- August 25, 2025
Very pleasant experience. The dealership and its employees are very attentive to its customers. Have bought several cars here and will continue to buy Mercedes Benz here.
Dealer Replied: Hello Brenda, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- August 11, 2025
Smooth from start to finish. David Romanyuk helped me always with a smile in his face. Although I live 3 hour away but I love coming to this dealership because of their customer service.
Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Cars.com Review
- August 07, 2025
I worked with Joni Reynolds. Had called her about the lease special and said the cars they had were sold. However, she said that she could make a similar deal with a different car. She was able to create a great deal, similar to the lease special. I purchased a color that I would not have thought...
Dealer Replied: Hi Regan, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- August 05, 2025
The staff at the Bellevue location are attentive and knowledgeable. The financial transaction was smooth and efficient
Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- August 05, 2025
The purchase of our 2025 GLE was a good experience. Fair and responsive. Price was reasonable. Andrew was great in walking us through the setup process and explaining all functions. We needed to take care of a few minor items after the sale and it was handled well.
Dealer Replied: Hi Hunter, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- July 31, 2025
Great service from everyone. Everyone had very positive attitudes and were very professional. Great shopping experience!! I will certainly recommend this dealership to anyone I know looking for a ceryicle
Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Cars.com Review
- July 31, 2025
Pretty darn smooth. First car for one of our daughters. Paid cash so it was a quick purchase. Nissan Sentra sr 57,500 miles and looks brand new.
Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Cars.com Review
- July 30, 2025
We had a wonderful car buying experience with Mercedes-Benz of Bellevue. Riley was our guy and he was fantastic! We communicated all week and he was quick with information and was on top of everything. Very easy transaction, great people involved, it was overall a great experience and we will...
Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- July 24, 2025
Typical used car sales experience. Lip service the minute you walk in. Trying to build rapport then talk you down off your trade in. The rep you speak with can?t answer direct questions and has to run off and ask someone else for answers. The back and forth game with the rep and other offices to get...
Dealer Replied: Hi Shaun, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 249-7391 to discuss what we can do to help.
Cars.com Review
- July 20, 2025
Great service. Cost was explained upfront and the car was back same day -- super quick and easy
Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- June 01, 2025
nice car and nice dealer I like it too much. Thanks for your help and advice
Dealer Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- May 30, 2025
The dealership is great but Lorenzo is even better. No pressure from him as we took over a year to purchase our new vehicle. Super happy with the process and the car!
Dealer Replied: Hi Shaun, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Cars.com Review
- May 29, 2025
This dealership is very clean and professional. Nick, our salesman had everything ready to sign when we arrived. I love the Genesis G80 that I bought. I'm very happy with the car.
Cars.com Review
- May 24, 2025
I most recently bought a new 2025 AMG GLE 53. The entire staff were terrific through the entire process. Special shout out to Saad the salesman, Jeff the SGM, Nick GM. Looking to purchase my sports car Next. Terrific work, keep going! Naill A
Dealer Replied: Hi Naill, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
Cars.com Review
- May 22, 2025
very rude, very arrogant and they treat you bad. not what it used to be before AutoNation took over. wont ever go there again
Dealer Replied: Hi John, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (425) 249-7391 to discuss what we can do to help.
Cars.com Review
- May 22, 2025
no one every called back about the car I was interested. They are not interested in replying back any message.
Dealer Replied: Hi William, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Cars.com Review
- May 08, 2025
It was a easy process to purchase our car. Our sales person was wonderful. Thank you Henry. The only issue: the car was still dirty after it was detailed.
Dealer Replied: Hello Frankie, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- May 06, 2025
Mercedes Bellevue is at centeal of Bellevue. The lication is very convenient. The sales person is kind, patient, also professional. My purchase experience is very pleasent.
Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Cars.com Review
- April 30, 2025
It was a pleasure dealing with the sales team from test drive to agreeing on the deal to doing all the paperwork. Fast and efficient. And friendly!
Dealer Replied: Hi Russel, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bellevue! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- April 16, 2025
I had a fantastic experience here. The service was quick and efficient. I was so lucky to have a nice sales assistant. He explained car functions through test drives very well, and was also transparent to key information about pros and cons for different models.
Dealer Replied: Hi Kenichi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- April 05, 2025
Worked with Nick and he was fantastic. They sent me a video of the car and noted any nicks. Easy and straightforward experience, which I greatly appreciated.
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- March 20, 2025
I purchased a slightly used F350 off the lot. They were quick to satisfy any concerns or questions. Dealing with them was easy and they were accommodating. Overall, a good experience being that I really don't like buying cars.
Dealer Replied: Hello, we are pleased to hear you had such a positive experience with us, Darren! Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- March 05, 2025
Lorenzo Johnson was very helpful all the way of the process. He took the initiative to make everything right. Very glad to have him as an associate.
Dealer Replied: Hi Olivia, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
Cars.com Review
- February 18, 2025
The dealership was very easy to work with. Nicole, our sales consultant was very helpful. No pressure and they had the vehicle we were looking for. It made the buying process very smooth and hassle free. We were given a week to think about their offer and a chance for us to counteroffer which they...
Dealer Replied: Hello Donald, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Cars.com Review
- February 02, 2025
I had service done on my Mercedes Benz in Bellevue and always ask for Scott to take care of me. He goes out of his way to help me and always responds quickly to all my questions.
Dealer Replied: Hello Davene, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. Feel free to stop by if you ever need any more help.
Cars.com Review
- January 17, 2025
We wanted to trade our 2018 MB GLC300 SUV for a new 2025 MB C model in one day. The dealer had a model in the color and features that we wanted - so we drove off in our new SUV.
Dealer Replied: Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Cars.com Review
- January 17, 2025
I got a really good car service here. I bought two cars from Mercedes of Bellevue, every stage of buying is perfect, including the sales manager, service center speicalists like Wayne, Justin. They help me to fix the auto start/stop function, repalced the braking pads and rotors very fast! It's...
Dealer Replied: Hi Zack, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future.
Google Review
- January 14, 2025
Saā€™ad Hussein was a Champion through the whole process. Would absolutely buy another car from him. If you want a good experience go and see him.
Google Review
- January 14, 2025
I had a very disappointing experience with Mercedes Benz in Bellevue when purchasing one of their Ev vehicles in 2022. I was assured by a sales representative that this vehicle qualified for a $7,500 tax credit. This was a significant factor in my decision to purchase this model. However, I recently...
Response from the owner Replied: Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Google Review
- January 13, 2025
Saā€™ad Hussein showed us the 2025 GLC hybrid and electric vehicles, and we had a great experience working with him. In the end, we decided to purchase the GLC Hybrid and traded in our previous Mercedes. We're thrilled with the decision!
Response from the owner Replied: Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 12, 2025
Saā€™ad Hussein helped us buying a brand new car! Very helpful and friendly staff. Highly recommend.
Response from the owner Replied: Hello Madhu, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future.
Google Review
- January 12, 2025
If you are looking for a stellar customer experience you found the right place. I have leased many vehicles before, but never had such a pleasant experience such as this one. First of all Junyi is the best sales person I have ever had and met. He not only found a ā€œhiddenā€ car for me but also got me...
Response from the owner Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Google Review
- January 12, 2025
Iā€™ve been a loyal customer of Bellevue Mercedes for years, purchasing five cars here, and every experience has been great. My sales consultant, Heru, consistently exceeds expectations. Heā€™s attentive, listens carefully to what I need, and goes above and beyond to ensure I get a fair deal and leave...
Response from the owner Replied: Hello Simon, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Bellevue. If there is anything more we can do for you, please donā€™t hesitate to reach out. Come back and see us any time! Take care!
Google Review
- January 12, 2025
The dealership experience was just like their cars: a luxury experience. Very nice and knowledgeable sales staff. No pressure or lies. The purchasing process is also a breeze. They prepare everything for you. And the cars are a joy to drive...
Response from the owner Replied: Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Bellevue!
Google Review
- January 12, 2025
This is my third time working with the amazing and professional team in Mercedes Bellevue. Anthony the sales person was very helpful and positive about my business and helped me to get what I need in my trade and payments. Greatly appreciate the team.
Response from the owner Replied: Hello Bobby, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Bellevue. If there is anything more we can do for you, please donā€™t hesitate to reach out. Come back and see us any time! Take care!
Google Review
- January 12, 2025
The purchasing experience was long and annoying. Feels like they intentionally stalk this process to get you to sign paperwork quickly. This process shouldnā€™t take four hours. I have been trying to get into contact with the finance department for over a month. No one will return my calls or...
Response from the owner Replied: Hello Kathryn, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Google Review
- January 12, 2025
TL;DR: easy to work with, nice vehicles, clear communication, no pricing BS. This dealership is owned by AutoNation, so all the paperwork and sales process is straightforward. I had a great experience pursuing a gently used certified pre-owned (CPO) vehicle, with less pressure and followup...
Response from the owner Replied: Hi, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!
Google Review
- January 11, 2025
If youā€™re looking to sell your car in the Seattle/Bellevue area, I canā€™t recommend Andrew at Mercedes-Benz Bellevue enough! He made the entire process so seamless and stress-free. After comparing multiple appraisals, he got me the best deal by far. Andrew truly went above and beyond, offering an...
Response from the owner Replied: Hi Claire, we appreciate you taking the time to leave us a response. We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future.
Google Review
- January 10, 2025
We recently purchased our AMG GLS 63 at Mercedes-Benz of Bellevue, and the experience was amazing thanks to Heru. He was incredibly professional and patient, answered all of our questions, and helped us secure a great deal. We truly appreciate his excellent service and couldnā€™t be happier with our...
Response from the owner Replied: Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- January 09, 2025
Had a great experience with this dealership! I scheduled a test drive with Lorenzo through Auto Nation and he was amazing! He made the experience smooth and worry-free, no hassle or pressure to buy! Auto Nation had a set price for the car and no prices changed once I was ready to buy.
Response from the owner Replied: Hi Sonya, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- January 08, 2025
This review is for Saul Betancourt who made the process of selling our car effortless! He was extremely courteous, efficient, and kept us in the loop the entire time we were there. We will definitely be back when weā€™re ready for another car. Thank you Saul!
Response from the owner Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 08, 2025
My sister and I bought a car from Tommy. He was a great sales agent and was very knowledgeable about everything. We had a great and easy time picking and buying our car. Overall, had a great time with him and at the bellevue location.
Response from the owner Replied: Julie, we set high expectations for ourselves so itā€™s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- January 08, 2025
I leased GLB from mercedens benz bellevue and my sales representative Mauro was so great to arrange the details, i would like to say thanks to him for everything that he has done thru lease process.
Response from the owner Replied: Hi Osman, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- January 07, 2025
Saā€™ad Hussein of Mercedes Benz of Bellevue was a low pressure very knowledgeable salesman. I appreciated how easy the entire buying process was. Anthony and David as well in finance continued to keep it sweet and easy. Thanks for such a great experience!!
Response from the owner Replied: Hi Jim, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. If you need more help, our team is available to talk -- safe travels!
Google Review
- January 07, 2025
Saā€™ad Hussein was an excellent salesman and very thorough in how the car operated and explaining how it all worked. The even did such a good job between Saā€™ad, Anthony and David that we traded our other car in too!! We couldnā€™t be happier with them and Mercedes of Bellevue but especially Saā€™ad !!
Response from the owner Replied: Hi Kelly, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Google Review
- January 07, 2025
Thai review isnā€™t so much about the dealership but more the associate. Richard Truong was so helpful! I was not looking but looking. He accommodated my wild realtor schedule and made the process easy. He never pushed me to make a decision and was available in between first look and...
Response from the owner Replied: Hi Aaron, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bellevue! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- January 07, 2025
Response from the owner Replied: All those stars! Thank you for rating Mercedes-Benz of Bellevue so highly!
Google Review
- January 07, 2025
My recent experience working with Johnny Xu at Mercedes-Benz of Bellevue on my car purchase was exceptional. From the moment Johnny answered my inquiry over the phone to meeting him in person, test-driving the car, and learning all about its features and financing options, he demonstrated a high...
Response from the owner Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- January 07, 2025
We are thrilled to have received our first-ever Mercedes GLC350e! The driving experience has been exceptional, and we couldnā€™t be happier with our choice. A huge thank you to Sales Executive Shalin Peter, whose professionalism and dedication made the entire process seamless and enjoyable. Your hard...
Response from the owner Replied: Hi Ramya, thank you for your kind review; we are happy to pass along your comments to the team! Feel free to stop by if you ever need any more help.
Google Review
- January 07, 2025
I had an absolutely fantastic experience working with and highly recommend Peter Shalin!From the moment I walked into the dealership, he was friendly, professional, and attentive. He took the time to really understand my needs and helped me find the perfect car without any pressure.I also...
Response from the owner Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. Drive safe, and we'll see you on the road.
Google Review
- January 07, 2025
I recently purchased a car from Peter, and I couldn't be happier with the experience! From the moment I walked in, he was friendly, knowledgeable, and attentive to my needs. If you're in the market for a new car, I highly recommend reaching out to Peter. Thank you for making this experience so...
Response from the owner Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 07, 2025
I had a fantastic experience at Mercedes-Benz of Bellevue (MBB) today. Richard, the sales representative, was incredibly knowledgeable and experienced. He quickly understood my specific requirements and suggested cars that fit me perfectly. Richard also took the time to explain the differences...
Response from the owner Replied: Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bellevue! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- January 04, 2025
Good experience in this dealership. They are a busy place, so wait times are higher than others, but our sales rep and finance touchpoints were very good, and pleasant to deal with. Especially Sa'ad Hussein was very helpful and understanding.
Response from the owner Replied: Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Google Review
- January 04, 2025
Johnny Xu was friendly, Helpful, a clear communicator, went extra mile to make sure our questions and concern were addressed. The sales manager Trent dropped in when we took delivery to ensure we were satisfied with our experience! If you looking to buy a car go look for Johnny Xu
Response from the owner Replied: Hello Heidi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. If you need more help, our team is available to talk -- safe travels!
Yelp Review
- January 04, 2025
We traded in my wife's Mercedes last November and our experience was awful, the sales person (Mauro) was horrible he just treated us like he was a god and he kept saying he was "helping" us get the best deal treating us like we were completely ignorant at negotiating, kept rolling his eyes and was...
Google Review
- January 02, 2025
If youā€™re in the market for a luxury vehicle, I highly recommend visiting Mercedes-Benz of Bellevue and asking for Scott Davis. His expertise, professionalism, and customer-focused approach set him apart, and I couldnā€™t be happier with my new car!
Response from the owner Replied: Steve, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 01, 2025
My experience with Mercedes was excellent, thanks to Anthony. His professionalism, expertise, and friendly approach made the process seamless and enjoyable.
Response from the owner Replied: Hi Sonal, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- January 01, 2025
Anthony was super helpful in getting us a great deal on a new Mercedes GLC! Professional, courteous and respectful with a great eye for detail. Highly recommend him!
Response from the owner Replied: Hi Roshini, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- January 01, 2025
Got my very first Mercedes here with the professional young man Johnny Xu! He was patient and very good with the product knowledge. He also made sure that I get to know all the features before I go. Will definitely come back when my c300 retires
Response from the owner Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- December 31, 2024
I had a great experience with Khai Pham, he fulfilled all of my needs and was patient with my indecisiveness. Due to his role in assisting me with purchasing a vehicle here, It was an amazing experience.
Response from the owner Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- December 31, 2024
Just purchased a used car at this dealership and I cannot say anything but great things. Our salesman Khai was so accomodati g and super great. He went above and beyond to make our purchase so easy. He even made sure our children were entertained and happy during the waiting. Would recommend...
Response from the owner Replied: Hi Alexis, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. Your recommendation means so much to us and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- December 31, 2024
I had an exceptional experience at Mercedes-Benz of Bellevue, thanks to Khai. From start to finish, he made the car-buying process smooth and enjoyable. Khai was incredibly nice, patient, and informative, answering all my questions and ensuring I felt confident in my decision. He took the time to...
Response from the owner Replied: Hi Alex, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. Your recommendation means so much to us and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- December 31, 2024
I worked with Anthony Tipton last weekend to purchase my 2025 C300. A really great guy and was a pleasure to work with!!
Response from the owner Replied: Hi Ken, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 31, 2024
David Romanyuk made the entire car-buying process an absolute breeze! He communicated quickly and honestly throughout, which I truly appreciated. From helping me purchase my new GLC to handling the trade-in of my old car, David ensured everything was seamless and efficient.If youā€™re looking for...
Response from the owner Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 31, 2024
Had a great experience here . Anthony Tipton helped finding right car for us and deal. He was very helpful and the entire team the moment we walked in
Response from the owner Replied: Hi Akshay, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 31, 2024
It's a seamless experience for buying a car with a very reasonable price order and superb service before and after owning the car! I'd shop again there.
Response from the owner Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is anything else we can do for you; we are more than happy to help!
Yelp Review
- December 31, 2024
I had the best experience in 50 years of car buying yesterday at Mercedes of Bellevue. Lorenzo Johnson listened patiently to our questions and understood the features we were looking for in a new vehicle. When we found a vehicle that fit our needs and it came time to negotiate the sales price,...
Google Review
- December 31, 2024
I visited the dealership at 6:30 PM and drove my new car home by 9 PM. Johnny Xu my salesperson, he was patient and cheerful throughout the process. Despite the rain, he stood outside to answer all my questions and great with his product knowledge.We finalized the deal in 30 minutes, and the rest...
Response from the owner Replied: Hi Andy, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 30, 2024
Since AutoNation bought Barrier Mercedes, the customer focus/family feel has diminished to that of a big box dealership. For the "Barrier Experience" only see Gregg Prokop - Sales for superior and unmatched service. For all maintenance/service issues, only see Josh Mcdowell (AMG certified). These...
Response from the owner Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Google Review
- December 29, 2024
Response from the owner Replied: Hi Jamil, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future.
Google Review
- December 29, 2024
I recently purchased a car fromMercedes-Benz of Bellevue and had a smooth experience throughout the process!Lorenzo helped answer all my questions patiently, took the time to show me various features, discuss options and is very knowledgeable in general about cars too!He made everything easy and I...
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Shampa! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 29, 2024
It was great to have Henry's help purchasing AMG GLC 43. It is recommended to ask Henry Lau to help buy a car.
Response from the owner Replied: Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future.
Google Review
- December 29, 2024
Great experience with MB Bellevue! I went for trade in my car. Henry deal with my case and provide exceptional service experience, he is precise and great at fellow up service after purchase.Henry can speak Chinese, and he has a clear and professional understanding of the car's condition. The...
Response from the owner Replied: Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 29, 2024
Gregg Prokop did a fantastic job during my car buying process. He had the car of interest pulled up for my appointment, showed me some features, took me on a test drive, and when we returned, showed me the cost breakdown. He was no pressure and since I enjoyed my experience I referred my sister, who...
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Google Review
- December 29, 2024
I recently had the pleasure of working with Nick at Mercedes-Benz, and I cannot express enough how exceptional the experience was. Nick went above and beyond to help me secure not just one, but two EQE Mercedes-Benz vehicles, ensuring every detail was handled with precision and care.From the moment...
Response from the owner Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 28, 2024
If you are in the market looking for a car, go see Johnny Xu at Mercedes Benz of Bellevue. He is knowledgeable and professional!!!ä¹°č½¦ čÆ·ę‰¾Johnny Xu ä»–čƒ½ęä¾›ä½ å¾ˆå„½ēš„ęœåŠ”å’Œä»·ę ¼ļ¼Œ If you in the market looking for a car, go see Johnny xu at Mercedes Benz of Bellevue. He is knowledgeable and professional!!!
Response from the owner Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 28, 2024
On 12/12/2024, I was interested in a vehicle advertised by Auto Nation and located at Mercedes-Benz of Bellevue (MBB). I requested an appointment to test drive the vehicle and requested an on-line offer for my vehicle as trade in. The amount I was offered by Auto Nation was $25,000.This surprised...
Response from the owner Replied: Hi Carl, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (425) 249-7391. We look forward to hearing from you.
Google Review
- December 28, 2024
I recently had the pleasure working with Richard for a second time, while purchasing my new EQE SUV, I couldnā€™t be more satisfied with the experience. From the moment we met Richard 4 years ago and bought our first Mercedes, he has made sure to take of us and has shown a high level of...
Response from the owner Replied: Hi Sina, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 28, 2024
Had a great experience purchasing my used Volvo from Saā€™ad today. He was kind, knowledgeable and attentive. Would absolute recommend him if youā€™re looking to get a car here!
Response from the owner Replied: Hi Jillian, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 28, 2024
I had a pleasant car buying experience at Mercedes Benz of Bellevue, our sales person Johnny Xu Sales manager Nick and Trent they were very patiently explaining each steps of the process. His approach was not aggressive at all. Will definitely buying the second car from Johnny Xu:)
Response from the owner Replied: Hi Kate, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bellevue! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 27, 2024
We had the pleasure of working with Jeff on our purchase. We highly recommend Jeff! He is knowledgeable, made us comfortable, and created an overall fantastic experience. The entire team was busy but everyone was kind. Special thanks to Jeff, Jason and Tae for sending us home with a new car! Thank...
Response from the owner Replied: Hi Deborah, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bellevue! Feel free to stop by if you ever need any more help.
Google Review
- December 26, 2024
We had a wonderful experience buying our 2025 G-Wagon here. Scott was the real MVP and helped to get the car to me by Christmas Eve. It was a very tight window as we purchased the car Friday night the 13th and it was still in LA. Scott took personal responsibility to monitor the progress of getting...
Response from the owner Replied: Hi Ramandeep, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- December 26, 2024
Excellent service and care by all your folks. Could not ask for anything more. Appreciate it and will return again.
Response from the owner Replied: Hello Rosa, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Yelp Review
- December 25, 2024
Typical "let me talk to my manager" stuff. Sold my vehicle to them after submitting the car's info online. They will make a high offer via email then will attempt to nickel and dime you at the dealership - you'll go at least a couple of rounds of back and forth. That's their game - be prepared...
Google Review
- December 24, 2024
Lorenzo was fantastic. He made the car-buying process smooth and stress-free for me and my wife. He was knowledgeable, patient, and truly went the extra mile. We couldnā€™t be happier with the experience. Highly recommend working with Lorenzo!
Response from the owner Replied: Hi, thank you for your kind words and this wonderful review! If you need more help, our team is available to talk -- safe travels!
Google Review
- December 24, 2024
Riley was a great sales person, charismatic on the test drive, on the table with numbers, unfortunately we couldnā€™t make a deal but would recommend the dealership for a good experience.
Response from the owner Replied: Hello, we appreciate you taking the time to leave us this feedback. We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future.
Google Review
- December 24, 2024
What if your car which was recently service and inspected had an unexpected engine light just several hours before a long trip the day before Christmas Eve?Chad and Jeffrey at the service center went above and beyond to help out a stressful client this afternoon and turned a scare into a delight....
Response from the owner Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bellevue! Drive safe, and we'll see you on the road.
Google Review
- December 23, 2024
I had the pleasure of working with Henry Lau when purchasing my EQE AMG Sedan this year, and I couldnā€™t be happier with the experience. From start to finish, Henry was incredibly friendly, professional, and knowledgeable. What stood out the most was his ability to make what is often a stressful...
Response from the owner Replied: Hi Nancy, we set high expectations for ourselves so itā€™s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 23, 2024
I just leased a E350 with Scott Davis and it was a good experience.
Response from the owner Replied: Hi Kard, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bellevue! Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- December 22, 2024
I recently had the pleasure working with Johnny Xu and Trent and David,while purchasing my new car, I couldnā€™t be more satisfied with the experience. From the moment we met Johnny ,he displayed a high level of professionalism and expertise that made the entire process smooth and enjoyable! He was so...
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 22, 2024
I recently ordered and received a 2025 GLC 350e. My experience with Lorenzo Johnson could not have better. He led me thru the entire process and was very helpful. He is extremely knowledgeable, patient and above all, professional! Your dealership is lucky to have him. If any of my friends are...
Response from the owner Replied: Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 22, 2024
Great service and excellent rep. Always kept me updated on my car status along the way.
Response from the owner Replied: Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 20, 2024
I purchased my very first Mercedes at Mercedes of Bellevue with Johnny Xu. I absolutely love my Mercedes CLA it is so luxurious and the tech is so advanced. This vehicle has also made me feel safe when driving, all the parking sensors and cameras for me to drive and park. Jhonny is very kind and...
Response from the owner Replied: Hi Ana, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
Google Review
- December 19, 2024
From the moment I walked into the dealership, the team made me feel welcomed and valued.Riley, my sales representative, was incredibly knowledgeable and patient throughout the entire process. They took the time to understand my needs and preferences, ensuring I got the perfect configuration of the...
Response from the owner Replied: Hi Mahtab, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Bellevue. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- December 19, 2024
We worked with Henry Lau to land a new GLE. Definitely the best experience I have ever had. I would highly recommend Henry if you are thinking getting a new Merc.
Response from the owner Replied: Hi Mengchen, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future.
Google Review
- December 18, 2024
Jeff Lewis was great to work with on the purchase of our GLE 350!He helped with a fair price and made sure everything went smoothly.He even came out to our house to program our garage door opener!Excellent customer service!!!We'll definitely reach out to Jeff again for future purchases!
Response from the owner Replied: Hi Jeannie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 18, 2024
Best experience buying a car yet. Ask for ( Jeffrey )he was great very nice professional very knowledgeable about the cars and the whole process was very stress free. All prices on the cars I looked at were at or below the average market value and all came with a very good car fax report. I highly...
Response from the owner Replied: Hi Schadrach, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Google Review
- December 17, 2024
The sales manager Anthony Staley is extremely rude, condescending, and lacks soft skills. Will continuously speak over you if you are negotiating. His calculations were all over the place - he gave me 4 different print outs, and the numbers were not adding up. Looked to me that he had generated them...
Response from the owner Replied: Hi Rahul, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 249-7391 to discuss what we can do to help.
Google Review
- December 16, 2024
Lorenzo helped us find the best car with great deal. Thanks Lorenzo for the help.
Response from the owner Replied: Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- December 15, 2024
Big shout out to Gregg Prokop for walking me and my wife through the purchase of our new EQE 350. He patiently worked with me as I weighed multiple vehicles and purchase options for months. It's our first EV, so when we finally closed, he walked us through all the features of the vehicle in detail....
Response from the owner Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 15, 2024
Saā€™ad Hussein was the best sales person! He even offered to change the tires on my trade-in himself. Definitely above and beyond!
Response from the owner Replied: Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.