Great experience overall. Johnny and Henry went above and beyond throughout my vehicle-buying process. They were patient, responsive, and gave me the time and information I needed to make an informed decision without ever feeling pressured. Tae, the sales manager, made a point to welcome me...

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us, Kalani! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Very friendly staff Very clean environment Very talented staff and service area I am very happy to meet this dealer.

Dealer Replied: Hello, it means so much to us that you chose our dealership! If you have any further questions, please don't hesitate to reach out!

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Exceptional sales support from start to finish!I had an excellent experience working with my sales representative, for getting my GLC300. She was incredibly helpful in explaining the car's features and comparing different packages options to ensure I found the best fit for my needs. The finance...

Dealer Replied: Hello Shailesh, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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Fantastic service department from arrival to departure! Professional, polite and extremely knowledgeable!! My choice always!

Dealer Replied: Hi Reggie, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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The services was awesome, had a reminder about service due, appt was easy to schedule, receive reminder. On the day, the car drop off for service process was easy and great, Lift was arranged for round trip to and back from work by Shawn who is very friendly and professional. The services was...

Dealer Replied: Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

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Alan the sales rep was very positive and helpful. He kept in touch and updated on status of availability of the car we were looking at. Everything went well thru the purchase. The sales manager came and spoke to us and clarified any questions we had. We are pleased with our purchase!

Dealer Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Alan Keith was our sale executive when we bought our Mercedes-Benz EQS 450 SUV. No pressure selling at all! He was very friendly and professional. And David Nguyen did our financial documents effortlessly quick! GREAT JOB, GUYS!!!!

Dealer Replied: Randolph, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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I really prefer working with this service station. I have built a great rapport with Chad, who has been my point of contact for all servicing and maintenance matters. He is very prompt, responsive, and truly takes care of customers and is always accessible

Dealer Replied: Hi Hemraj, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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I recently had a lot of work done on my vehicle including dealing with some tricky aftermarket parts that MB doesn't own that I needed to replace. Lola was extremely helpful throughout the entire process whether it was general communication, relaying important info to/from the techs, or getting a...

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Lorenzo took care of everything I needed. Direct, efficient, and pleasant to work with. Very happy with my new car!

Dealer Replied: Hello, we appreciate you taking the time to leave us this feedback. Drive safe, and we'll see you on the road.

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Leasing my new 2025 C-Class at Mercedes-Benz of Bellevue was an absolutely flawless experience. I was in and out in under two hours, which is practically unheard of when getting a new vehicle. The entire process was smooth, efficient, and genuinely enjoyable. A huge shoutout to Richard Truong ? his...

Dealer Replied: Hi Paul, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. Thanks for the recommendation, and have an amazing day!

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Justin was so helpful and communicative. He goes above and beyond for service issues. I highly recommend him as a service advisor.

Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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They were very friendly, knowledgeable and easy to work with throughout each phase of the process. I could not have had a better experience!

Dealer Replied: Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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We had a great experience at MB of Bellevue; all the staff who helped us (Johnny, Richard and Jason) were really helpful. Would definitely recommend this place to anyone looking for a new car.

Dealer Replied: Hi James, thank you so much for your kind words! We are thrilled to hear that our team at MB of Bellevue provided you with a great car buying experience. We appreciate your recommendation and look forward to serving you again in the future.

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I was assigned to Jesus who managed my case beautifully. He is incredible and is the reason why I will keep going back. He treats you like family.

Dealer Replied: Hi Catherine, thank you for your kind review; we are happy to pass along your comments to Jesus here at Mercedes-Benz of Bellevue! We can't wait to see you again, have a great day.

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Excellent customer service, very friendly and knowledgeable. No complaints here! Thank you Lorenzo and Scott/David!!!

Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Thanks for Henry?s help, I found such a good car. The driving experience of Audi is much better than that of the Japanese cars I have driven before, and it is smart and luxurious enough.

Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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I have a good friend with a disability and she dropped her car off to have service. I picked her up to have it worked on and they informed us for a 9b service would be $4500. I found out later that day and went in with her when she was to pick up her car. I called Seattle Mercedes and they stated it...

Dealer Replied: Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (425) 249-7391 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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I have a good friend with a disability and she dropped her car off to have service. I picked her up to have it worked on and they informed us for a 9b service would be $4500. I found out later that day and went in with her when she was to pick up her car. I called Seattle Mercedes and they stated it...

Dealer Replied: Hi Denise, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (425) 249-7391. We would appreciate the chance to turn your experience around.

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It was a good experience, beautiful and smart place, with helpful and wonderful stuff. I got the help that I needed. It was nice doing business with them

Dealer Replied: Hi Sungani, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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Riley was so kind and caring his customers. We purchased our car because of Riley's help and his commitment. Thank you again, Riley!🙏

Dealer Replied: Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

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Justin the service advisor Did an excellent job , much better than my previous experience at Mercedes Of Spokane, professional , understanding, I will definitely recommend this dealerships .

Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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Transaction was fast with no wasted time, they arranged transportation to the dealership which was a Great option. Car was ready for review and when very smooth from there.

Dealer Replied: Hello, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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We bought a used 2023 vehicle from this dealer, thinking they were a reputable dealership. We drove off the lot only to notice one of our keys didn’t work. We returned and waited for them to replace the non working battery they did not have the diligence to fix prior to the sale. That was only the...

Dealer Replied: Hello Montana, we are deeply disappointed by your experience at Mercedes-Benz of Bellevue. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 249-7391. We hope to hear from you.

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I appreciate the professional support from this team especially Heru was very kind and supportive.

Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. If you ever need help, just give us a call. Happy motoring!

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I don't really think you want my review of my experience. The sales guy Sa'Ad was fine. But when I came to pick up the car the salesman came out with a Key Fob for the Jeep that was painted white with bedazzled jewels on it. I first asked if it was a joke, but it turned out to not be a joke. You...

Dealer Replied: Hello Kent, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (425) 249-7391. We'd appreciate the chance to make your experience a positive one.

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Ms .Reynolds was very polite, professional and made the buying experience very pleasant. I?m not even a Mercedes Benz fan but the experience was above and beyond what I expected. No pressure and upfront price and fees.

Dealer Replied: Hello Kevin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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The whole team at Mercedes Benz of Believe was amazing, true professionals. They made the entire process as smooth, simple and quick. They respected our time. I look forward to working with them in the future.

Dealer Replied: We appreciate you taking the time to leave us a response, Nicholas! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Bellevue!

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We wanted to thank Mercedes Benz for our recent purchase of our 2017 Acura MDX, specially Lorenzo Johnson, he was our sales man, he did great!!! He was there for us in all the process, he explain us all the details, he was kind, patient and answer all my concerns, We really love our suv!! I highly...

Dealer Replied: Hi Isaias, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future.

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Friendly, non aggressive, VERY knowledgeable about the Mercedes vehicles. Smooth transaction.

Dealer Replied: Hi Stanley, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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Very pleasant experience. The dealership and its employees are very attentive to its customers. Have bought several cars here and will continue to buy Mercedes Benz here.

Dealer Replied: Hello Brenda, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

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Smooth from start to finish. David Romanyuk helped me always with a smile in his face. Although I live 3 hour away but I love coming to this dealership because of their customer service.

Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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I worked with Joni Reynolds. Had called her about the lease special and said the cars they had were sold. However, she said that she could make a similar deal with a different car. She was able to create a great deal, similar to the lease special. I purchased a color that I would not have thought...

Dealer Replied: Hi Regan, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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The staff at the Bellevue location are attentive and knowledgeable. The financial transaction was smooth and efficient

Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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The purchase of our 2025 GLE was a good experience. Fair and responsive. Price was reasonable. Andrew was great in walking us through the setup process and explaining all functions. We needed to take care of a few minor items after the sale and it was handled well.

Dealer Replied: Hi Hunter, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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Great service from everyone. Everyone had very positive attitudes and were very professional. Great shopping experience!! I will certainly recommend this dealership to anyone I know looking for a ceryicle

Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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Pretty darn smooth. First car for one of our daughters. Paid cash so it was a quick purchase. Nissan Sentra sr 57,500 miles and looks brand new.

Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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We had a wonderful car buying experience with Mercedes-Benz of Bellevue. Riley was our guy and he was fantastic! We communicated all week and he was quick with information and was on top of everything. Very easy transaction, great people involved, it was overall a great experience and we will...

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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Typical used car sales experience. Lip service the minute you walk in. Trying to build rapport then talk you down off your trade in. The rep you speak with can?t answer direct questions and has to run off and ask someone else for answers. The back and forth game with the rep and other offices to get...

Dealer Replied: Hi Shaun, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 249-7391 to discuss what we can do to help.

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Great service. Cost was explained upfront and the car was back same day -- super quick and easy

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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