Great Service Center.

Response from the owner Replied: Hi Rickey, thank you for sharing your Great service experience with us at Mercedes-Benz of Greensboro!

View on Google

Response from the owner Replied: Thanks for the great review of Mercedes-Benz of Greensboro, Colleen!

View on Google

Response from the owner Replied: Barbara - Your feedback is much appreciated! Thank you for supporting Mercedes-Benz of Greensboro.

View on Google

Quick fast and efficient

Response from the owner Replied: Marvin, we are grateful for your review. Thank you from all of us at Mercedes-Benz of Greensboro!

View on Google

In short, I had expected more from a Mercedes dealer, especially one that I had been a customer of.I had seen a 911 on my way out one day after picking up some coolant for my other car from their parts counter. A few days later I went for a test drive, and made my offer. It was too low for the sales...

Response from the owner Replied: Thank you for sharing your experience with us. It's disappointing to hear about the miscommunication and lack of follow-up regarding the vehicle sale, especially as a returning customer. We strive to maintain high standards in our service, and it's clear we fell short here. If you're open to discussing this further or have any other concerns, please reach out at your convenience so we can try to make things right moving forward. Thank you, Doug Dohner - General Sales Manager - 336-856-1552

Read more

Mr. Gary Hundley has to be one of Mercedes Benz to Sales Managers in the US. Attention to detail, listening to the customers needs, responding in a time fashion, going above and beyond to satisfy to customer. Mr. Hundley does it all. As a veteran in the software sales industry i have learned that...

Response from the owner Replied: Spencer, thank you for sharing your experience with Hundley at Mercedes-Benz of Greensboro! We're delighted to hear that his exceptional service and attention to detail have made such a positive impact on your relationship with our brand. We look forward to serving you again in the future! Safe travels!

Read more

Response from the owner Replied: Thank you for your confidence in Mercedes-Benz of Greensboro! We appreciate your business.

View on Google

Got to love getting flipped off by the 16/17 year old who's texting while driving, one of the company cars I must add, and sitting at green lights while he decides his social life is more important then the rest of what society has going on. Must be the errand boy who drives the vehicles across the...

Response from the owner Replied: Thank you for the feedback...we will look into this matter and have them learn from it.

Read more

Salesman was very professional and very kind. If you're ever need pre owned or brand new mercedes, ask for Sebastian. He knows his cars. It was very fair and straight to the point. He answered all our questions regarding the new vehicle which was 2024 Mercedes-Benz GLE 350 4Matic.

Response from the owner Replied: Amir, we're delighted to hear that Sebastian provided you with a professional and straightforward experience at Mercedes-Benz of Greensboro. Enjoy your new 2024 Mercedes-Benz GLE 350 4Matic!

View on Google

Ez pick up and drop off. Professional staff that know there way around a Benz.

Response from the owner Replied: We really appreciate you taking the time to leave Mercedes-Benz of Greensboro this awesome review, thank you!

View on Google

It's Mercedes! of course you're going to get first class service

Response from the owner Replied: Hi Wanda! We appreciate your shoutout to our service team at Mercedes-Benz of Greensboro! We'll see you next time!

View on Google

Brandon in service was great to work with and solved some big problems for us very quickly. Thank you!

Response from the owner Replied: Austin, we're delighted to hear that Brandon provided you with excellent service at Mercedes-Benz of Greensboro. Thanks for sharing your experience! We're here if you need anything else in the future. Safe travels!

View on Google

Friendly and prompt staff.

Response from the owner Replied: Hussien, we’re delighted we could deliver an excellent experience! - Mercedes-Benz of Greensboro Team

View on Google

Response from the owner Replied: Thank you for stopping by to leave Mercedes-Benz of Greensboro a wonderful review!

View on Google

I always been treated very nice every time I take my car there for service.

Response from the owner Replied: Hi Teressa, we're pleased to hear that you've always been treated very nicely every time you bring your car in for service at Mercedes-Benz of Greensboro!

View on Google

Justin made this buying experience memorable! Ask for him when visiting this dealership.

Response from the owner Replied: Hi William, we're happy to hear that Justin made your buying experience memorable. We appreciate your support and recommendation at Mercedes-Benz of Greensboro! Safe travels!

View on Google

Everyone at this location is extremely pleasant to deal with.

Response from the owner Replied: Thank you for the positive review of Mercedes-Benz of Greensboro, Nick!

View on Google

Response from the owner Replied: We are so happy that our Mercedes-Benz of Greensboro team earned your five stars. Thanks, John!

View on Google

Friendly and efficient service department. The service advisor worked quickly to gather my information so that they could get started on my vehicle and it was completed ahead of schedule. The parts dept also took good care of me in ordering a cover for my vehicle. Will certainly be using this...

Response from the owner Replied: Thank you for the positive feedback, Vtvette! We appreciate you trusting the Mercedes-Benz of Greensboro team with your service needs and look forward to seeing you again next time!

Read more

Bought an AMG GLC43 here several years ago, and have had it serviced here ever since.The sales experience was incredible - no run-around, very fair price, direct and professional.The service department is stellar - efficient, courteous, great facilities, and have immediately addressed the couple of...

Response from the owner Replied: William, thank you for your continued trust in Mercedes-Benz of Greensboro! We're delighted to hear that both our sales and service teams have consistently met your expectations. Enjoy driving your AMG GLC43!

Read more

Always the best service. Quality staff.

Response from the owner Replied: Hi D.Clark! Thanks a bunch, from the Mercedes-Benz of Greensboro Team! We'll see you next time!

View on Google

Response from the owner Replied: Thank you, Felicia, for stopping by to leave Mercedes-Benz of Greensboro a wonderful review!

View on Google

On a road trip in a new MB EQE AMG to run it through the paces and understand charging issues on longer trips. After charging a warning light came on for a suspension issue and to not drive over 50. Luckily we were in Greensboro and they have the MB dealership so went straight there. The service...

Response from the owner Replied: Hi Carl! We're delighted to hear that Mark and the team at Mercedes-Benz of Greensboro provided such prompt and thorough service during your road trip. Thanks for sharing your experience! Safe travels in your Mercedes-Benz EQE AMG!

Read more

Excellent service!Deborah Nelson is awesome with scheduling & updating on progress of service, additional needs & future maintenance schedule.Will only take my Mercedes here for professional service.

Response from the owner Replied: Hi Sharon! We're delighted to hear that Deborah and the team at Mercedes-Benz of Greensboro provided excellent service. Thanks for your trust in us!

View on Google

It was an absolute pleasure to bring my (much treasured) Mercedes Benz, C Class 300 sedan, into the service center at Mercedes of Greensboro. I was met with welcoming elegance and helpful intellect...at every turn; beginning with the knowledgeable young woman at the desk, to the friendly and helpful...

Response from the owner Replied: Deborah, we're delighted to hear about your exceptional experience at Mercedes-Benz of Greensboro! Our team is dedicated to providing top-notch service and it's wonderful knowing we met your expectations. Enjoy driving your C Class 300 sedan!

Read more

Response from the owner Replied: Thank you for your confidence in Mercedes-Benz of Greensboro, and for your business. We are grateful to have you as a customer!

View on Google

Mercedes-Benz has a long way to come with your electric vehicles. The vehicle we test drove was trash. I could run faster to 60, Their salesman tried to tell me that their electric car was nicer than Tesla’s Model S hahahaha The slowest model S does 0 to 60 in 3.5 seconds mine does it in 1.9. Maybe...

Read more

I would like you to close your eyes and imagine we’re searching the web for a M4 competition. We discover that they have an M4 competition at Mercedes of Greensboro mind you we live in indian trail North Carolina we called, They said it was available. We drove an hour and a half to go see this car...

Read more

Review long overdue but much deserved. I purchased a 2013 Lexus from your dealership in the later part of 2023. From the salesman Gary Hundley to the rest of your staff they were professional yet friendly.Much thanks,Tyron A. Gravely

Response from the owner Replied: Tom, we're glad to know you had a positive buying experience with Gary and our team at Mercedes-Benz of Greensboro. Thank you for trusting us with your business! Enjoy the ride in your 2013 Lexus!

View on Google

Response from the owner Replied: Jillian, we appreciate the stellar review here at Mercedes-Benz of Greensboro!

View on Google

Shout out to Gary. Great dealership for both sales and service.

Response from the owner Replied: We are honored to receive your support, Ben. Thank you! - The Mercedes-Benz of Greensboro Team

View on Google

They do not work on 2010 & older models, I’ll never buy another Mercedes, I liked the older models because they seemed to be built better. Stick with a Volvo or an Audi,

Response from the owner Replied: Charley, we're sorry to hear about your disappointment with our service. We understand the value of older models and apologize if this has caused any inconvenience for you. If there's anything more you'd like to discuss or clarify, please don't hesitate to reach out directly. Thank you, Paul Franse - Service Manager - 336-8561552

View on Google

Took our Mercedes Sprinter in for service. So professional and kind! Definitely impressed!

Response from the owner Replied: Rita, we're delighted we could deliver an excellent experience! - Mercedes-Benz of Greensboro Team

View on Google

Response from the owner Replied: Thank you for choosing Mercedes-Benz of Greensboro, we appreciate your positive feedback!

View on Google

Response from the owner Replied: Hassan, thank you for supporting Mercedes-Benz at Greensboro!

View on Google

Maybe jts my expectations but every Mercedes-Benz place I've been in made you feel like they have been waiting on you. All employees approach with smiles and a gratitude for serving. This one was terrible. Not friendly, no one spoke, no one to greet you. Everyone looked angry. Just terrible.

Response from the owner Replied: Alece, I'm really sorry to read about your experience. We aim for a friendly and welcoming atmosphere, so it's disappointing to know we didn't meet that expectation during your visit. Your feedback is important in helping us improve our service quality. If you're open to discussing this further, please reach out at any time convenient for you. Thank you, Doug Dohner - General Sales Manager - 336-856-1552

View on Google

Response from the owner Replied: We are so grateful for your business at Mercedes-Benz at Greensboro, thank you very much!

View on Google

Great place for service. Not only did they work with me, everyone was so very nice and helpful! Wash with every service too! Don’t hesitate to visit for service!

Response from the owner Replied: Hi Johnny! We're glad to know that you had a great experience at Mercedes-Benz of Greensboro. Our team always aims to provide top-notch service and it's wonderful that they hit the mark for you! Drive safely!

View on Google

Response from the owner Replied: We really appreciate you taking the time to leave Mercedes-Benz at Greensboro this awesome review, thank you!

View on Google

View on Google

Not Friendly staff , didn’t even bother to greet , we were still at showroom , checking out different model of Mercedes suv & one of staff member shut door on our face without apologising.never expect this kind of service from top class car show room.

View on Google

BUYER BE AWARE! We purchased a supposedly fully serviced and inspected used GLE63 AMG SUV . 3 days later we found a sizable oil puddle in our driveway and the odor of antifreeze vapor. We immediately took it back to the dealership. The General manager response “we’ll fix it you pay for it”. We had...

Read more

View on Google