Response from the owner Replied: Hassan, thank you for supporting Mercedes-Benz at Greensboro!

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Response from the owner Replied: We are so grateful for your business at Mercedes-Benz at Greensboro, thank you very much!

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Great place for service. Not only did they work with me, everyone was so very nice and helpful! Wash with every service too! Don’t hesitate to visit for service!

Response from the owner Replied: Hi Johnny! We're glad to know that you had a great experience at Mercedes-Benz of Greensboro. Our team always aims to provide top-notch service and it's wonderful that they hit the mark for you! Drive safely!

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Maybe jts my expectations but every Mercedes-Benz place I've been in made you feel like they have been waiting on you. All employees approach with smiles and a gratitude for serving. This one was terrible. Not friendly, no one spoke, no one to greet you. Everyone looked angry. Just terrible.

Response from the owner Replied: Alece, I'm really sorry to read about your experience. We aim for a friendly and welcoming atmosphere, so it's disappointing to know we didn't meet that expectation during your visit. Your feedback is important in helping us improve our service quality. If you're open to discussing this further, please reach out at any time convenient for you. Thank you, Doug Dohner - General Sales Manager - 336-856-1552

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Response from the owner Replied: We really appreciate you taking the time to leave Mercedes-Benz at Greensboro this awesome review, thank you!

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Not Friendly staff , didn’t even bother to greet , we were still at showroom , checking out different model of Mercedes suv & one of staff member shut door on our face without apologising.never expect this kind of service from top class car show room.

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BUYER BE AWARE! We purchased a supposedly fully serviced and inspected used GLE63 AMG SUV . 3 days later we found a sizable oil puddle in our driveway and the odor of antifreeze vapor. We immediately took it back to the dealership. The General manager response “we’ll fix it you pay for it”. We had...

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Worked with Carlton and Brant both went above and beyond. The best experience I have ever had purchasing a vehicle. I would highly recommend!

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Very rude speech from female advisor, decided to take my vehicle to another dealership in Durham. 😥

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Super great experience! Matt was the salesman that was helping me, he was incredibly friendly and really was going the extra mile to ensure the pre owned car I was picking up was in pristine condition. Matt has also been checking in making sure everything is all good. If you’re in need of a new...

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The staff here is outstanding and the cars... they sell themselves. But truly an outstanding staff.

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I had a tire blowout 40 miles south of Greensboro. On a little country Rd. Mercedes Road side service was great. They arranged the tow service and an uber if needed. The dealership in Greensboro did a great job getting the tire replaced. Everyone was very pleasant.

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Went in for service, overall went fine and staff seemed welcoming and knowledgable but was dissapointed when my service advisor, Mark Graves, went out of office before handing me back the keys to my car which had been seemingly sitting in the driveway for 30+ minutes. I had to go retrieve the keys...

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Paul and Mark from service are extremely helpful and professional. They were like lifesavers

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Went in Monday and looked at a car and instantly fell in love with it . Matt was there to help us along the way & answered all of our questions. We had a few bumps in the road at no fault to the dealership. Matt constantly stayed in touched and made sure we had everything we needed at all times....

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As expected, top notch service by professionals.

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Always a great experience .

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Have a car that is half out of warranty with a transmission issue (under warranty on time out on mileage). They want $750 to flush the rear diff (the service tech said it was a common problem). If that doesn't work they want $4000 to replace the rear diff. Took it to another shop and they said there...

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Service is excellent, customer service as well! However, it is bit expensive:-) .

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The service department is absolutely the best, and I have owned several different car brands. I enjoy great peace-of-mind driving Mercedes cars serviced by this department.

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Do not by a car there they are nasty people

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John Lempp Has been awesome, very helpful, answered every question I had, helped even when it was out of his scope.

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Great service, as always. However, always make sure you call ahead for an appointment if you need a loaner car. They are usually really busy when it comes to the service department, so best call early. Be patient.

Response from the owner Replied: We're delighted to know that our team, especially Deborah, have consistently provided excellent service for your fleet of Mercedes S-Class vehicles. We appreciate the trust you've placed in us at Mercedes-Benz of Greensboro over the years!

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7 months to get the build done. Was 100% worth it. Tony was our sales guy and kept us up to date the entire time and was in and out within an hour with a trade in! Can’t thank the Mercedes team and Tony enough.

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If I could give ZERO stars I would😡 The lack of professionalism and customer service is unacceptable. I have a 2023 EQS 580 that needed servicing and is covered by Mercedes but because I purchased a Mercedes at another dealership I was told they WOULD not provide me a loaner vehicle. Let be clear...

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Best place to get a new car!!!!

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Best place to get a new car on the planet!!!!

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