Google Review
- September 22, 2023
Paul and Mark from service are extremely helpful and professional. They were like lifesavers
Google Review
- September 21, 2023
Went in Monday and looked at a car and instantly fell in love with it . Matt was there to help us along the way & answered all of our questions. We had a few bumps in the road at no fault to the dealership. Matt constantly stayed in touched and made sure we had everything we needed at all times....
Google Review
- September 09, 2023
As expected, top notch service by professionals.
Google Review
- September 08, 2023
Always a great experience .
Google Review
- August 24, 2023
Have a car that is half out of warranty with a transmission issue (under warranty on time out on mileage). They want $750 to flush the rear diff (the service tech said it was a common problem). If that doesn't work they want $4000 to replace the rear diff. Took it to another shop and they said there...
Google Review
- August 24, 2023
Service is excellent, customer service as well! However, it is bit expensive:-) .
Google Review
- August 01, 2023
The service department is absolutely the best, and I have owned several different car brands. I enjoy great peace-of-mind driving Mercedes cars serviced by this department.
Google Review
- July 26, 2023
Do not by a car there they are nasty people
Google Review
- July 11, 2023
John Lempp Has been awesome, very helpful, answered every question I had, helped even when it was out of his scope.
Google Review
- June 30, 2023
Great service, as always. However, always make sure you call ahead for an appointment if you need a loaner car. They are usually really busy when it comes to the service department, so best call early. Be patient.
Google Review
- June 27, 2023
7 months to get the build done. Was 100% worth it. Tony was our sales guy and kept us up to date the entire time and was in and out within an hour with a trade in! Can’t thank the Mercedes team and Tony enough.
Google Review
- June 24, 2023
Google Review
- June 12, 2023
If I could give ZERO stars I would😡 The lack of professionalism and customer service is unacceptable. I have a 2023 EQS 580 that needed servicing and is covered by Mercedes but because I purchased a Mercedes at another dealership I was told they WOULD not provide me a loaner vehicle. Let be clear...
Google Review
- May 19, 2023
Google Review
- May 16, 2023
Best place to get a new car!!!!
Google Review
- May 04, 2023
Best place to get a new car on the planet!!!!
Google Review
- April 11, 2023
Great experience working with George in the Sprinter department to get my van serviced! We plan to use the dealership in future for service and sales. Thanks!
Response from the owner Replied: Thank you for the positive remarks. We strive for excellence with everything we do for our customers. Thanks the Greensboro Team
Google Review
- April 11, 2023
Google Review
- April 11, 2023
Friendly staff
Google Review
- April 10, 2023
Service department was very helpful with my window not working.Josh in parts did an outstanding job helping me with my window and wipers.
Google Review
- April 10, 2023
Horrible experience. I don’t usually rate companies, but if you are planning to purchase a car from these people, you need to to hear this… After choosing a car, I was told the car had not been in an accident and that it also had a clean car fax. I purchased the car at full sticker price. But before...
Google Review
- April 10, 2023
DON’T DO IT!!!! VERY BAD SERVICE!!! DO NOT PAY UNTIL YOU SEE YOUR CAR!!!! Had my car towed from Va. on 6/10/22 arrived at dealership at 2:30pm. Received a call from Jonathan/Service Rep that car had been diagnosed. Agreed to price & repair over the phone. Emailed all necessary docs. Picked up car...
Google Review
- April 10, 2023
DON’T DO IT!!! RACIST & HORRIBLE PEOPLE including MANAGEMENT!!!I had my car towed from Virginia to this dealership for repair on 6/10/22, arrived @ 2:30pm. Received call from Jonathan told me diagnosis. Agreed to have service done. Cost $1346.00!!!! I Picked up car 6/17/22, car Vandalized ripped off...
Google Review
- March 22, 2023
We won’t buy a car anywhere else; Gary and the whole team is AWESOME!
Google Review
- March 21, 2023
Excellent customer service and excellent time frame for service.
Google Review
- March 17, 2023
Save yourself the trouble and go to the Charlotte location. Charlotte will open your door, greet you, offer you anything you need, provide you accurate times for vehicle pick up and everything. Deborah is great is very considerate, John will not give you attention at all.
Google Review
- March 14, 2023
We called for service on our MB motorhome. George called us right back, got us in, had the sensor and all was covered under warranty. Outstanding service! Our road trip could continue. We are so grateful for reputable diesel garage! Thank you!
Google Review
- March 14, 2023
Friendly and welcoming. After my visit, I went home to build my car.
Google Review
- February 28, 2023
No salesperson in sight. No one came out the bldg to assist, I took my 90,000.00 approved bank loan to BMW.
Response from the owner Replied: We are very sorry for your inconvenience, That is not how we do business. We want to earn everyone's business.
Google Review
- February 25, 2023
We drove from Virginia to purchase a new GLE 53 from Mercedes Benz of Greensboro and Calvin C. The experience was seamless with no gimmicks. Calvin was excellent to work with and made the long distance purchase easy. Calvin, Mark, and the whole Greensboro team were great. We would definitely buy...
Google Review
- February 24, 2023
Google Review
- February 17, 2023
Terrible customer service. My husband and I have been trying since December to get the car serviced. Everytime we go there is an excuse of why we aren’t able to receive a rental and this time they told us they can’t even provide us with a shuttle service to our house. Totally unacceptable for the...
Google Review
- February 16, 2023
Google Review
- February 05, 2023
Google Review
- January 28, 2023
Is unbelievable how friendly they are until they get your car to fix it they say one week is done ( reset the DEF )after that is 3 weeks the car staying there like they one my car they don’t understand we know how long take it to fix is unbelievable but is okay I’m done with Mercedes Benz company...
Google Review
- January 25, 2023
Google Review
- January 09, 2023
Google Review
- January 02, 2023
Google Review
- December 28, 2022
Went in for service, overall went fine and staff seemed welcoming and knowledgable but was dissapointed when my service advisor, Mark Graves, went out of office before handing me back the keys to my car which had been seemingly sitting in the driveway for 30+ minutes. I had to go retrieve the keys...
Google Review
- December 01, 2022
Very kind and courteous staff very receptive and making the delivery smooth
Google Review
- October 21, 2022
Google Review
- October 11, 2022
Google Review
- October 08, 2022
Response from the owner Replied: Thanks for the great rating, John! We're glad everything went well for you!Regards,Mercedes-Benz of Greensboro Team
Google Review
- October 06, 2022
Had the part I needed in stock!