Google Review
- May 22, 2020
very bad service ,I called service center ,the lady that answered her name is Vicky is very rude and impolite, she answered with the biggest attitude and she didn't even give me a chance to talk or ask a question
Cars.com Review
- May 20, 2020
I visited the dealership (Feb/March) prior to the pandemic leaning towards the GLA 250. However, after speaking with Eric Wheeler I decided that the GLE 350 was the better fit for me. In May my husband and I returned after I researched the vehicles and consulted with Eric and he explained that there...
Google Review
- May 14, 2020
Left by Kenny A.
The car was fixed less time than expected. Good job.
Google Review
- May 09, 2020
Friendly service, comfortable waiting area, prompt repair time. (My service advisor did not have a mask on, which I thought was unusual and I missed the snacks.)
Cars.com Review
- May 05, 2020
This purchase was one of the best car buying experiences weve ever had! Just before the shutdown, we stopped in, took a test drive, salesman demonstrated all of the options. We ordered a car with what we had decided on, our salesperson searched and found one that was on its way from Germany. Then...
Google Review
- May 03, 2020
Left by Jeffrey G.
My service was quick.
Google Review
- May 01, 2020
Google Review
- May 01, 2020
Left by Esha P.
Great service from Angus at Mercedes in Novi.
Google Review
- May 01, 2020
Cars.com Review
- April 18, 2020
Dealing with my sales lady Noor was a pleasure. She was very conscious of what I was looking for as customer in the market for a new vehicle. Very informative and knowledgeable of all aspects. A
Google Review
- April 15, 2020
Ill never coming back to this place again they are liars they said your car will ready tomorrow and they keep it 2 days only for inspection
Google Review
- April 13, 2020
I've honestly been nothing but inconvenienced by this dealership Service department
Google Review
- April 10, 2020
Left by Desh B.
I took my van in for some recall work and was given an appointment. The work was done on time and at $0 charge All the nice and courteous people work here. Thanks for the quick service
Cars.com Review
- March 27, 2020
In spite of the current COVID-19 situation, our 2020 GLE350 4matic ordering and purchase experience at Mercedes-Benz of Novi was truly exceptional. The sales team (Dean and Eric) were very professional, thorough and patient thorough the 4 month wait period of custom order. Once the vehicle arrived...
Cars.com Review
- March 26, 2020
Angus was very courteous, informed me status often.
Cars.com Review
- March 20, 2020
Left by Andrea F.
Dean Brown was great he kept in contact with me during the entire process. This is my first Mercedes purchase but it will not be my last! Thank you
Cars.com Review
- March 17, 2020
Left by Andrea J.
We worked with Eric at Mercedes of Novi. I hate car shopping and always dread the entire process. Eric went above and beyond to ensure that not only was the car buying experience was "turnkey" but also made it fun and for the first time ever, I was actually excited to pick out my new car. I love...
Google Review
- March 08, 2020
I did a lot of research before purchasing my car but was still not 100% before I committed to a purchase. When I wanted to look at the car in person, I went to this Mercedes Benz location. Sales associate Faye really made me feel comfortable and excited about purchasing my GLB SUV--she made the...
Google Review
- March 08, 2020
Google Review
- March 06, 2020
Good people
Google Review
- March 05, 2020
The service dpt was horrendous
Google Review
- March 05, 2020
Make sure you inspect you car before and after for scratches brought my car in for a simple oil change waited over 2 hours got my car back with a giant scratch was told they are going to buff it out currently waiting in the waiting room for them to come back its been another hour so far and Im about...
Google Review
- March 03, 2020
Great service
Google Review
- February 19, 2020
Left by Vivek T.
On time
Google Review
- February 18, 2020
Saleswoman Faye provided excellent customer service! She was helpful, knowledgeable, and accommodating. Thank you, again, for the wonderful experience.
Yelp Review
- February 18, 2020
Saleswomen Faye helped me with all my questions and provided excellent customer service! She was welcoming and accommodating. Thank you for your time, Faye.
Cars.com Review
- February 15, 2020
The service advisor Agnus was very patient and detailed. Also the center is very conducive for working. One thing I thought you guys should improve is to extend your loaner program. It is so confusing when I should book.
Google Review
- February 10, 2020
Mercedes-Benz of Novi is an excellent dealer in which I would recommend consumers to. The facility is very clean, inventory is diverse and plentiful, and the employees are very professional.
Google Review
- February 07, 2020
Left by Robert P.
Top notch customer service
Google Review
- February 07, 2020
Went here to look at cars was very helpful from a awesome young girl named Faye once my lease is up on the Audi I will be back here for sure! Great service from Faye ask for her
Google Review
- February 06, 2020
Went here to look at cars was very helpful from a beautiful young girl named Faye once my lease is up on the Audi I will be back here for sure! Great service from Faye ask for her
Google Review
- February 06, 2020
Great staff, friendly Environment, Outstanding inventory, Faye was super friendly & helpful & so were her colleagues. They all treated me like family, highly recommend spending your money at Mercedes-Benz of Novi.
Google Review
- February 05, 2020
Lost my car a couple weeks ago in an accident, and with a busy schedule I was looking for a vehicle asap. Not being quite sure if Mercedes was the way I should go, I didn't go in with much intentions other than browsing around. After being shown around the inventory by one of the associates named...
Google Review
- February 04, 2020
Total dissapointment with Faye and Eric at this dealership, very unprofessional. We came with interest in two 2020 vehicles and indicated we wanted to talk numbers before a test drive. We provided the lease terms we were interested in and she came back with numbers handwritten on a pink tiny sticky...
Google Review
- January 31, 2020
I had a fantastic experience buying my vehicle from Mercedes-Benz of Novi. NOOR KALASHO is great / easy to work with. It was a one-stop shop for all of my questions and she made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer...
Google Review
- January 30, 2020
Friendly service, comfortable waiting area, prompt repair time, service staff kept me informed of estimated completion time.
Cars.com Review
- January 29, 2020
Went in to get some parts and servicing, everyone was very friendly and helpful. Will always come back for any and every thing!!
Google Review
- January 28, 2020
Google Review
- January 28, 2020
Nice place to have ur car service at, if u owner a benz....and the people r super polite in this dealship...really cool
Google Review
- January 27, 2020
Left by Afsoon B.
Great service, very friendly staff!!!
Google Review
- January 24, 2020
Came in inquiring about the new Mercedes G class for my daughter and Faye was pleasant to work with she answered all of my questions and concerns. I had such a great experience her work is exceptional. When my husband and i are ready were definitely coming here and only working with her.
Google Review
- January 24, 2020
Left by Narciso R.
Excellent service as always. Janie assisted me and was great. She was very pleasant and detailed. She kept me apprised of the progress being made. I also appreciated the loaner during the time my vehicle was being repaired. The work performed on my vehicle was completed satisfactorily and as...
Google Review
- January 23, 2020
Left by Christine L.
Google Review
- January 21, 2020
Google Review
- January 20, 2020
So Im not one for bad reviews unless the place absolutely needs it; in saying this I cannot speak of the entire Novi location, thusly I would be honored to discourage anyone from shopping here with the saleswoman by the name of Faye, her last name to me is unknown because she indecently was so...
Yelp Review
- January 20, 2020
So I'm not one for bad reviews unless the place absolutely needs it; in saying this I cannot speak of the entire Novi location, thusly I would be honored to discourage anyone from shopping here with the saleswoman by the name of Faye, her last name to me is unknown because she indecently was so...
Google Review
- January 17, 2020
I got a excellent care form all the staff.
Google Review
- January 16, 2020
Left by Ganka S.
Great service, very helpful staff
Google Review
- January 15, 2020
Kassidie Hansen,Express Service Advisor,is a pleasure to deal with.She is an asset for the dealership! Her performance reflects the image of the dealership!Keep up the good work!
Cars.com Review
- January 14, 2020
Left by Jay B.
Lee and his staff r AAA . Been a loyal customer since Novi opened and for very good reason.
Google Review
- January 13, 2020
Google Review
- January 13, 2020
My sales person Eric is wonderful . As far as the team that works in service they are horrible . No one knows what they are doing . Showed videos to them of my car acting up and still didnt care !! I wouldnt recommend going to this location . Manager was right there when I asked the questions and...
Cars.com Review
- January 12, 2020
Between the service manager John and the sales rep Eric Wheeler. You cant find a better team. All good.
Google Review
- January 11, 2020
Left by Saivivek V.
Google Review
- January 11, 2020
Google Review
- January 10, 2020
Pete the manager was awful when I came to this location. He made my experience unpleasant. I needed a quick issue to be resolved on my car and told me that I would need to leave my car there for 3-4 days until they could even start. That doesnt even make sense. I have kids I cant give you my only...
Google Review
- January 09, 2020
Left by Abhishek B.
Eric Wheeler is very patient and exceptional. I am very pleased with his service to me as a customer and i feel so proud to drive a Mercedes.Kudos to Eric and 5 stars!
Cars.com Review
- January 09, 2020
Left by Asaad I.
Excellent service , wonderful experience and a job very well done. Thank you Mercedes Benz
Google Review
- January 07, 2020
Google Review
- January 02, 2020
Left by Avonte R.
Google Review
- December 31, 2019
Google Review
- December 30, 2019
Left by Gary F.
Cars.com Review
- December 28, 2019
Left by Frank S.
The experience was great! I was a little surprised the service area is not up with the same standards at Lexus for customer comfort
Cars.com Review
- December 24, 2019
Brought my 2016 MB Sprinter-based RV in for an airbag recall and left with significant back-end body damage caused by the service department. Apparently the porter/technician backed my RV into another vehicle/object when they moved it in/out of the service bay and they claim NO RESPONSIBILITY. ...
Google Review
- December 23, 2019
Left by Stella S.
Had an excellent experience with Noor Kalasho at Mercedes Benz of Novi... shes knowledgeable, professional and gave us top notch service from beginning to end. Love my new 2020 CLA 4 Matic... thanks Noor for your guidance and making our experience fun, exciting and easy! Youre the best!!
Yelp Review
- December 20, 2019
All I can say is business must be very very good for them to be so arrogantly indifferent to potential customers.Friday afternoon walk into the showroom. Wander the showroom back and forth for ten minutes and not a single salesperson approaches me. Two are tied up with customers but ~4 other come...
Google Review
- December 19, 2019
Left by Todd B.
Google Review
- December 18, 2019
Got a car from them a week ago and Little things keep going wrong with it But the people here dont seem to know how to fix anything that In the infotainment system but they dont seem to be able to figure it out how to turn off the annoying voice assist just giving me the runaround
Google Review
- December 17, 2019
Left by Robert M.
Mercedes-Benz of Novi - Great Sales & Service!!!
Google Review
- December 13, 2019
This is me second Mercedes. Noor Kalasho was superb. Went above and beyond her call of duty when I bought my C300 for my wife. She made it possible and helped me out with the surprise I was planning. Highly recommend. If your planning on a new or used Mercedes, see Noor Kalasho at the Novi dealer....
Google Review
- December 12, 2019
Left by Ali H.
Google Review
- December 09, 2019
One of the best dealers in Novi, MI area. Very customer friendly.
Google Review
- December 08, 2019
Customer service is the worst. Also they tried to con my wife telling her things were wrong with her car that were not. The service department manager was supposed to call my wife back on the issue and never called her back, this was a blessing because we ended up finding a new mechanic that we love...
Google Review
- December 08, 2019
No negotiationson price
Google Review
- December 05, 2019
Left by Ping H.
Google Review
- December 05, 2019
Left by Suresh T.
Google Review
- December 04, 2019
Google Review
- December 02, 2019
Google Review
- November 30, 2019
Google Review
- November 15, 2019
Google Review
- November 12, 2019
This was my first service experience and I thought it'd be intimidating and scary not knowing a ton about my newly purchased used Benz, but my service advisor Janie instantly put me at ease. She was GREAT to work with and super friendly. I had a couple of complicated questions so I also had the...
Google Review
- November 07, 2019
Well where should i start i had my car taken to this dealership for repairs a 4 hour repair to my surprise they had my car for nearly 8 weeks worth of lies as to what was being done to other things that was that was the reason for the hold up to not returning calls Rob was my service person an a...
Google Review
- November 06, 2019
Always great and prompt service. Also, they are very customer friendly.
Google Review
- November 01, 2019
Would never come here again. Absolutely worst service imaginable. Take your money elsewhere. Was quoted a time for my service and it took TWICE as long. No one was helpful. Dont come here.
Google Review
- October 27, 2019
I had an issue with work performed when i brought my car in for my prepaid service plan. John helped me out and corrected the issue. Thank you John!
Google Review
- October 22, 2019
Went in for my prepaid yearly service . I was told all my tire pressure levels were good and were at 32. Upon driving home, my car issued me a warning saying they were between 42 to 44 except my front right tire, which was at 32. I called and they said there was nothing they could do for me...
Google Review
- October 22, 2019
Left by Oreese C.
I have an E350. Right low beam headlight went out. Went to MB Novi and was told it would cost $38 plus price of bulb to replace. MB Bloomfield replaces Right bulb as a courtesy (takes a few minutes). Like the old expression penny wise and pound foolish, I will never go to MB Novi again and...
Google Review
- October 21, 2019
Went in for my prepaid yearly service . I was told all my tire pressure levels were good and were at 32. Upon driving home, my car issued me a warning saying they were between 42 to 44 except my front right tire, which was at 32. It says on the door that they need to be 42. I called and they...
Google Review
- October 18, 2019
Cars.com Review
- October 17, 2019
Left by Nabil H.
Excellent service from the staff. Excellent service from the mechanic. Thank you very much.
Google Review
- October 17, 2019
Google Review
- October 16, 2019
Always great and prompt service. Also, they are very customer friendly.
Google Review
- October 11, 2019
Maximilian was wonderful. Thank you for the pleasant experience. Thanks for listening. Im excited
Google Review
- October 09, 2019
Left by Shoba M.
Service was completed on time as promised
Google Review
- October 09, 2019
Service was completed on time as promised
Cars.com Review
- October 09, 2019
My salesperson was Kimberly at the Mercedes-Benz of Novi location. We have had 7 Mercedes over the years and have always leased them through this dealership. We always had Kimberly accept for when she was on leave from the dealership. She works hard to give us the best deal possible, always provides...
Yelp Review
- October 07, 2019
Eager to sell with no back end support. Eric in sales told me all about how "tough" the fake leather seats were on an E350, even though I shared with him, my seat split after only 50K miles, as well as two of my friends' cars. He said he "never" has heard of such a thing even though Google tells me...
Google Review
- October 02, 2019
The Product Specialist that I worked with, JeanLuc was A.M.A.Z.I.N.G! From the second I walked in the door I knew I would be buying a car from him! Before I even came to the dealership I spoke to him on the phone and I liked his energy from our first conversation! He was so honest and didnt take...
Google Review
- October 02, 2019
Exceptional service!
Cars.com Review
- October 01, 2019
Pete, the used car manager has been amazingly helpful!
Google Review
- October 01, 2019
Left by Shantel R.
I had an alright experience. I will say that my sales consultant was AMAZING. He was so honest and didnt take himself too seriously like some of the other guys in the dealership. I am giving this dealership a one star review as EXTREMELY turned-off by a SNIDE comment made by the MANAGER of the...
Yelp Review
- October 01, 2019
The Product Specialist that I worked with, JeanLuc was A.M.A.Z.I.N.G! From the second I walked in the door I knew I would be buying a car from him! Before I even came to the dealership I spoke to him on the phone and I liked his energy from our first conversation! He was so honest and didn't take...
Google Review
- September 30, 2019
Google Review
- September 29, 2019
Google Review
- September 28, 2019
Cars.com Review
- September 27, 2019
Sales man helpful accommodating polite and patient answered my questions to my satisfaction
Cars.com Review
- September 26, 2019
Left by Randy O.
Overall, a great experience! Eric Wheeler made the process pleasant, easy and expedient. Eric is very, very knowledgeable about the products he sells. He was very willing and able to address my initial concerns and put me at ease. Additionally, the service department personnel I spoke to...
Google Review
- September 25, 2019
I'm from out of town, but stopped in to replace my key fob battery after the light came on during my trip, which they did in about 5 seconds. Then my phone froze up, and not only did they fix that, but while it was frozen, the staff gave me directions to the restaurant I was heading to (just in...
Google Review
- September 25, 2019
Jean-Luc was amazing!
Google Review
- September 25, 2019
I'm from out of town, but stopped in to replace my key fob battery after the light came on during my trip, which they did in about 5 seconds. Then my phone froze up, and not only did they fix that, but while it was frozen, the staff gave me directions to the restaurant I was heading to (just in...
Google Review
- September 24, 2019
Jean-Luc was amazing!
Cars.com Review
- September 17, 2019
Left by Renee F.
In and out. Didn't "over-sell" - (didn't fix things that weren't broken) The entire process was easy. I even had a friendly shuttle ride back to my office.
Cars.com Review
- September 16, 2019
Service timing and information was good... I was not real satisfied with the cleanliness of the car when returned to me.
Google Review
- September 15, 2019
Left by Hussein S.
Google Review
- September 13, 2019
Left by Richard H.
Google Review
- September 09, 2019
I recently leased a 2019 E300 and had an outstanding experience! The sales consultant who helped me throughout the entire process was Noor Kalasho. Noor was very friendly, and extremely knowledgeable about the E300 and all of its specifications. Noor articulated all of the financing options for me...
Google Review
- September 09, 2019
When youre 25 YEARS OLD and an entrepreneur and you listen to Noor Kalasho and Mike Dega, about your 2014 Mercedes an you put down $3,500+ you expect good service. GO TO BMW or AUDI! :) -CEO of TruLaunch Marketing
Google Review
- September 09, 2019
Pete Conyers was great !!! Definitely the guy to see
Google Review
- September 09, 2019
Great experience everytime i go there. Serica and Kassidy are awesome service agents.
Google Review
- September 09, 2019
Craig Astrein is an exceptional person, your lucking to have him in your organization. My experience with the whole Mercedes team was fantastic. From the greeting to the delivery everyone was knowledgeable on all the products you have in you inventory. So far after delivery Craig has followed up to...
Google Review
- September 07, 2019
Left by Stephen S.
Google Review
- September 02, 2019
Left by Cody A.
I recently leased a 2019 E300 and had an outstanding experience! The sales consultant who helped me throughout the entire process was Noor Kalasho. Noor was very friendly, and extremely knowledgeable about the E300 and all of its specifications. Noor articulated all of the financing options for me...
Google Review
- August 31, 2019
When youre 25 YEARS OLD and an entrepreneur and you listen to Noor Kalasho and Mike Dega, about your 2014 Mercedes an you put down $3,500+ you expect good service. GO TO BMW or AUDI! :) -CEO of TruLaunch Marketing
Google Review
- August 30, 2019
Left by Akash G.
Great experience everytime i go there. Serica and Kassidy are awesome service agents.
Google Review
- August 27, 2019
Left by Jeffrey A.
Craig Astrein is an exceptional person, your lucking to have him in your organization. My experience with the whole Mercedes team was fantastic. From the greeting to the delivery everyone was knowledgeable on all the products you have in you inventory. So far after delivery Craig has followed up to...
Google Review
- August 26, 2019
Google Review
- August 24, 2019
Cars.com Review
- August 21, 2019
Left by Joyce W.
My service was excellent as usual even though my windshield got cracked. They have me a rental. It was a smooth process.
Google Review
- August 17, 2019
Pete Conyers was great !!! Definitely the guy to see
Google Review
- August 15, 2019
Left by Fauzan D.
Google Review
- August 15, 2019
Google Review
- August 09, 2019
great staff if you need help with anything I would go see Maggie Ward. She is super cool and easy to work with. we didn't end up buying the car but she treated us awesome.
Google Review
- August 09, 2019
Wednesday morning I came into MB Novi for service, but walked away very frustrated. The last time I needed service I was told there was no need to make an appointment, I could just use the express service. This was great and eliminated a ton of hassle. I assumed that for my next service the same...
Google Review
- August 09, 2019
Excellent experience and Noor was wonderful to work with. I will definately be returning for my future vehicle purchases.
Google Review
- August 09, 2019
Easy to set appointment and done in estimated time as expected
Google Review
- August 09, 2019
Great dealer perfect staff and very helpful.
Google Review
- August 09, 2019
Great service not like Mercedes of Bloomfield
Google Review
- August 09, 2019
You will need 17-day in advance appointment to get a service, does't matter it is maintenance, repair or you car broke down.
Google Review
- August 09, 2019
Great Customer Service....Quick and Efficient Service in Vehicle
Google Review
- August 09, 2019
the service in this location isn't good. lady in the front desk especially.
Google Review
- August 09, 2019
My sales person Len Smith was amazing!!!! He answered all my questions and was very friendly!! I had a very good experience and I love my car!! :))
Google Review
- August 08, 2019
Cars.com Review
- August 07, 2019
I was greeted promptly by a friendly staff. Service was completed quickly and I was on my way. I would not hesitate to recommend Rob Page to anyone with service issues.
Google Review
- August 03, 2019
the service in this location isn't good. lady in the front desk especially.
Google Review
- August 02, 2019
Great dealer perfect staff and very helpful.
Google Review
- August 02, 2019
Left by Maximilian M.
Google Review
- July 30, 2019
You will need 17-day in advance appointment to get a service, does't matter it is maintenance, repair or you car broke down.
Google Review
- July 29, 2019
Left by Shahid S.
Easy to set appointment and done in estimated time as expected
Google Review
- July 23, 2019
Google Review
- July 20, 2019
Great service not like Mercedes of Bloomfield
Google Review
- July 19, 2019
Left by Bradley B.
Excellent experience and Noor was wonderful to work with. I will definately be returning for my future vehicle purchases.
Google Review
- July 19, 2019
Wednesday morning I came into MB Novi for service, but walked away very frustrated. The last time I needed service I was told there was no need to make an appointment, I could just use the express service. This was great and eliminated a ton of hassle. I assumed that for my next service the same...
Cars.com Review
- July 16, 2019
Left by Victoria M.
Pete Conyers is the best representative. He always works with us and goes beyond the call of duty. Whether we buy used (have bought a few) or new (also bought a few), Pete is there to help us. It is also a tribute to the dealership that such a fabulous employee has been with them for several years....
Google Review
- July 15, 2019
Great Customer Service....Quick and Efficient Service in Vehicle
Google Review
- July 14, 2019
Left by David D.
great staff if you need help with anything I would go see Maggie Ward. She is super cool and easy to work with. we didn't end up buying the car but she treated us awesome.
Cars.com Review
- July 13, 2019
Shawn Manzke technician was helpful and accommodating me at Novi Mercedes. I can't have better treatment at immediate schedule an appointment
Google Review
- July 10, 2019
Google Review
- July 10, 2019
Left by Mona A.
Google Review
- July 09, 2019
Could not be any better. Salesman Craig Astrein. Exceptional patience etc .
Google Review
- July 09, 2019
Kimberly our Salesperson made this an easy sale. Never had such "over the top" service buying a car. She is obviously supported by an outstanding company!
Google Review
- July 06, 2019
Cars.com Review
- July 01, 2019
Left by Portia C.
My service experience at Mercedes Benz of Novi with Noor Kalasho, as my sales associate, was once again a great experience.
Google Review
- June 26, 2019
I was satisfied with the service, however I thought that the car should have been returned clean.
Google Review
- June 25, 2019
Left by Greg B.
Google Review
- June 23, 2019
Google Review
- June 20, 2019
Left by David C.
Kimberly our Salesperson made this an easy sale. Never had such "over the top" service buying a car. She is obviously supported by an outstanding company!
Cars.com Review
- June 20, 2019
Bought two new tires due to our great roads here in MI. Total time my vehicle was there appox. an hour which was a quick turn around time with no appointment scheduled.
Google Review
- June 15, 2019
Cars.com Review
- June 15, 2019
From the time I first met Serica D. at Mercedes Benz of Novi, my experience with the company has been great. I brought in my Dad's old 1986 Mercedes for must needed repairs, and the service department staff did an outstanding job in repairing. I'm very pleased with repairs, service and my customer...
Google Review
- June 11, 2019
Google Review
- June 10, 2019
Google Review
- June 09, 2019
My wife had another good service from Mercedes of Novi
Google Review
- June 09, 2019
I searched literally the entire country for the vehicle I wanted and luckily found it many states away in Novi. From the beginning phone call with Max to the end delivery of my vehicle in CO, Max was the easiest person to work with. He was very helpful, responsive and patient. We spoke on the phone...
Google Review
- June 09, 2019
Great people! They were willing to wait a few mins for me to get my part. Thank you Santiago
Google Review
- June 09, 2019
Digital sign in made car pick up easier. however, I wish they improved their customer service.
Google Review
- June 09, 2019
Horrible experience at lease turn in. Greeted by salesman, Craig Asstrain who was very friendly and willing to help until he found out that we were turning in our leased vehicle in favor of a Lexus. After that we saw a complete attitude shift. He nit picked everything he could and made us pay for a...
Google Review
- June 09, 2019
Worst service ever. I had oil change done there and they left coolant cap off. Couple days after coolant was all over the engine and on the ground. Service is very slow and not professional.
Google Review
- June 09, 2019
I have purchased a few cars here and they are always accommodating>
Google Review
- June 09, 2019
The service provided by this location is so bad. They charge you for no reason. Customer service is horrible!
Google Review
- June 06, 2019
Google Review
- June 05, 2019
I have purchased a few cars here and they are always accommodating>
Google Review
- June 01, 2019
Left by Alicia M.
Google Review
- May 31, 2019
Left by Richard F.
Google Review
- May 27, 2019
I searched literally the entire country for the vehicle I wanted and luckily found it many states away in Novi. From the beginning phone call with Max to the end delivery of my vehicle in CO, Max was the easiest person to work with. He was very helpful, responsive and patient. We spoke on the phone...