Google Review
- October 20, 2020
Left by Nita B.
Cars.com Review
- October 19, 2020
Got a recall notice and it took weeks to get it scheduled, they won't give a time estimate for the svc, yet they have a policy against loaners - I live 40 minutes away.
Cars.com Review
- October 16, 2020
Cassandra was the best service advisor ever. She is better then jon Atwell.
Google Review
- October 13, 2020
Google Review
- October 09, 2020
Manager Mike goes an extra mile to help out! Excited to use my new High Tech car! I love it.
Google Review
- October 08, 2020
They forgot to ground my vehicle and I found out by surprise after a month that my old account was still active and no one wants to talk about how the payment will be adjusted!
Yelp Review
- October 07, 2020
I usually don't give reviews but I had to for the service I received here. I broke my key to my Mercedes truck Friday afternoon and called this location to get it replaced. I spoke with Santiago and he went above and beyond to make sure my key was replaced by Monday (service parts not open on...
Google Review
- October 04, 2020
Might be better of having Monty Hall working here
Cars.com Review
- October 04, 2020
Left by Cathy M.
If you are looking for luxury vehicles and top-notch customer service, I highly recommend that you check out Mercedes-Benz Novi. Our Sales Manager, Eric Wheeler helped us through the whole process, from custom designing the perfect vehicle to coordinating an effortless purchase. Great experience!! I...
Google Review
- October 02, 2020
Left by Joan S.
Google Review
- September 29, 2020
Left by Joan S.
I would like to share my recent experience at this dealership with future MB buyers. The best thing about this dealership is the friendly and welcoming staff. I have to say that my car buying experience was nice, fast, and I barely had to do any leg work. Thank you all for the pleasant experience!!...
Cars.com Review
- September 29, 2020
Left by Lawrence J.
Scott was an amazing sells person. He was very friendly and knowledgeable about the vehicle. My overall experience was great and my service and paperwork was fast. I will be a returning customer. Thanks again Scott!!
Google Review
- September 26, 2020
Left by Hope H.
Google Review
- September 24, 2020
Left by Alp O.
Google Review
- September 19, 2020
Left by Mark M.
Google Review
- September 18, 2020
Google Review
- September 17, 2020
Google Review
- September 16, 2020
Google Review
- September 16, 2020
Google Review
- September 16, 2020
Left by Jeffrey A.
Google Review
- September 16, 2020
Left by Jeffrey A.
Craig Astrein is an exceptional person, your lucking to have him in your organization. My experience with the whole Mercedes team was fantastic. From the greeting to the delivery everyone was knowledgeableon all the products you have in you inventory. So far after delivery Craig has followed up to...
Google Review
- September 16, 2020
Google Review
- September 16, 2020
Great service
Google Review
- September 09, 2020
Google Review
- September 08, 2020
I was in the dealership 2 weeks ago to enquire about used C class. I was helped by a lady sales associate who was not knowledgeable on the inventory and havent offered us the keys to see inside the car. I was initially thinking because of covid they are not allowing people to see interior however...
Google Review
- September 07, 2020
Left by Uma P.
Overall the service was Satisfactory!
Google Review
- September 07, 2020
I was in the dealership 2 weeks ago to enquire about used C class. I was helped by a lady sales associate who was not knowledgeable on the inventory and havent offered us the keys to see inside the car. I was initially thinking because of covid they are not allowing people to see interior however...
Cars.com Review
- September 07, 2020
I had a great service experience!! My service advisor, Robert , is very thoughtful and my car was completed on time.
Google Review
- September 03, 2020
Left by Uma P.
Google Review
- August 31, 2020
Just checking my options
Google Review
- August 29, 2020
Google Review
- August 27, 2020
Left by Michael L.
Google Review
- August 24, 2020
From start to finish, Seth and his team were great
Google Review
- August 24, 2020
Left by Amber M.
The service was truly exceptional. Scott was amazing.! I absolutely LOVE my Cla-250
Google Review
- August 24, 2020
The worst service department service I have ever received!!!!Not recommending this place to anyone. I tried reaching out to the service manager John twice and my calls were never returned.
Google Review
- August 24, 2020
... Kathy was very rude too me.
Google Review
- August 24, 2020
Good service.
Google Review
- August 24, 2020
Google Review
- August 24, 2020
Google Review
- August 23, 2020
Google Review
- August 22, 2020
Left by Randa A.
Google Review
- August 21, 2020
Very Very Bad Service for one specific person Eric came in to get a car with my family and we were discussing prices and we compared with another worker and we compared the papers and he took the papers and ripped the papers right in half and I needed that paper to compare with other dealerships...
Cars.com Review
- August 20, 2020
Seth Arnold at Mercedes of Novi was outstanding to work with. He quickly helped me analyze the cost of multiple leasing scenarios on multiple vehicles. He got me excited about leasing my first Mercedes vehicle by sharing some of the inherent performance and safety systems in all Mercedes vehicles....
Yelp Review
- August 19, 2020
Got there in time and had some concerns regarding my sprinter. Went in to speak with a service member and they literally are rude and just don't care about anything that is going on. Then many hours later another woman comes out to tel me the van is done and literally the only thing they fixed was...
Google Review
- August 18, 2020
Left by Amber M.
Google Review
- August 18, 2020
Google Review
- August 16, 2020
Cars.com Review
- August 11, 2020
Left by Zach L.
Of all the Mercedes dealerships Ive been to in Michigan (3). This is the only one that didnt try to scam me or get over on me one way or another. Granted it took longer (good service takes longer than no service) I was happy to wait every minute. I will continue to come back here for everything I...
Google Review
- July 28, 2020
Google Review
- July 24, 2020
Left by Deborah B.
Google Review
- July 21, 2020
Google Review
- July 18, 2020
Google Review
- July 18, 2020
Left by Laith A.
Google Review
- July 16, 2020
Left by David T.
Google Review
- July 16, 2020
Google Review
- July 16, 2020
Left by Margus K.
Google Review
- July 14, 2020
Had a wonderful experience at Benz of Novi. I had the pleasure of working with Seth, who went above and beyond to make sure I got in exactly what I was looking for. Good vibes, good people, all around terrific experience. Thank you!!!
Google Review
- July 14, 2020
Wait time was long but exceptional service !!!
Google Review
- July 14, 2020
Horrible experience, i bought a CLA 250 2014 car 2 weeks ago and the check engine light turned on the same day I bought it, I went back the next business day and all what they did is trying to sell me the warranty for $2700 then they dropped the price to $1700, when I told them how come I bought a...
Google Review
- July 14, 2020
Yelp Review
- July 10, 2020
Not a single person working there was wearing a mask. Many were sitting next to each other, absolutely no social distancing measures. It was outrageous and if I hadn't driven 40 minutes to get there I would have turned around immediately. I came to test drive a van I'd done lots of research on. The...
Cars.com Review
- July 09, 2020
Fantastic experience with Jean-Luc at Mercedes Benz of Novi. Highly recommend. Absolutely loved this dealership, staff really went above and beyond. This is our first Mercedes but plan to return here for future purchases....hope those reading this do too!
Google Review
- July 09, 2020
Google Review
- July 08, 2020
Left by Chiqueta B.
Cars.com Review
- July 06, 2020
Left by Dale H.
My first flat tire in June and I purchased this new Mercedes in May! I was devastated. I had the car towed and the tire was patched in about 2 hours. Not a bad wait as they were quite busy. I do have a suggestion for Sales however. Triple AAA towing gentleman could not remove the flat tire because,...
Google Review
- July 06, 2020
Horrible customer service! Put in a credit app. Didnt hear from them so 3 days later called and talked to Allen, he said hed call me back the next day being it was 430, nothing. Who would spend 60k with people like this in this day and age?! You better have excellent customer service in todays day...
Google Review
- July 03, 2020
Cars.com Review
- July 02, 2020
The service was excellent as usual. I actually came in with the expectation of being there from 9 until about 2 and I actually got out about 12:30. Very excellent service.
Google Review
- July 01, 2020
Cars.com Review
- June 30, 2020
Left by Janice E.
I was very impressed with my sales manager, Seth. When I was interested in the Mercedes-Benz on Facebook I was immediately emailed by Seth, which was very impressive to me.
Cars.com Review
- June 30, 2020
Janie Super she went out her way and talk to the car lot in Ohio that I bought the metris from and tried to get them to pay for some of the repairs, she also kept me aware of everything Thank you Janie
Google Review
- June 26, 2020
Left by Margus K.
While the staff in the front (Service area) is nice, I most likely will choose a different dealer for my next service... When I received my vehicle back from service, it was not vacuumed inside (Assuming that Covid-19 has something to do with it) and the person who was responsible for cleaning it,...
Google Review
- June 26, 2020
Left by David T.
Went in to look at an SUV. I had a pretty specific wishlist in terms of features and color option.I worked with Eric Wheeler and he was fantastic. He listened to what I needed, was to the point and frank (which I really appreciate), and found the right fit for me. I feel incredibly confident in my...
Cars.com Review
- June 23, 2020
The deanship had the car I wanted and made the buying process easy.
Google Review
- June 18, 2020
Left by Geoff L.
Google Review
- June 16, 2020
Cars.com Review
- June 16, 2020
I feel at ease at this dealership, the staff are very respectful and helpful. I do recommend this Dealership to any person interested in purchasing a Mercedes car. Actually we have bought 3 cars in total from this dealership
Google Review
- June 12, 2020
Left by Joy L.
Google Review
- June 10, 2020
Google Review
- June 10, 2020
Left by Tiffany K.
Google Review
- June 09, 2020
Left by Gang Y.
Google Review
- June 09, 2020
Left by Gang Y.
Quickly service without any touch.
Yelp Review
- June 08, 2020
Hiding in a corner, waiting for my tire to get fixed and trying not to touch anything. Why is no one in here wearing a mask or social distancing?!!! The only people wearing masks are the customers. A service person came right up to my open window when I pulled in to talk to me - no mask. A service...
Google Review
- June 07, 2020
Google Review
- June 06, 2020
Google Review
- June 05, 2020
Left by Frederic B.
Google Review
- June 05, 2020
Left by Frederic B.
Very professional, great service and honest.
Google Review
- June 01, 2020
I came to this dealer today and left with a very unpleasant experience. There were a variety of models open to view the inside of them. Instead of asking if I needed assistance once I got out the car and the Caucasian salesman immediately locked the car and looked me in the face and walked away.I...
Google Review
- May 29, 2020
Friendly service, comfortable waiting area, prompt repair time.(My service advisor did not have a mask on, which I thought was unusual and I missed the snacks.)
Yelp Review
- May 29, 2020
my 2011 mercedes 550 s was in for service for a interface electrical complications the car was not accerlating and other problems arise so they had my car in the service for about 2.5 months they couldn't figure it out and gave it back to me with same problems.the most frustrating part is they...
Google Review
- May 22, 2020
Google Review
- May 22, 2020
very bad service ,I called service center ,the lady that answered her name is Vicky is very rude and impolite, she answered with the biggest attitude and she didn't even give me a chance to talk or ask a question
Cars.com Review
- May 20, 2020
I visited the dealership (Feb/March) prior to the pandemic leaning towards the GLA 250. However, after speaking with Eric Wheeler I decided that the GLE 350 was the better fit for me. In May my husband and I returned after I researched the vehicles and consulted with Eric and he explained that there...
Google Review
- May 15, 2020
Left by Kenny A.
Google Review
- May 14, 2020
Left by Kenny A.
The car was fixed less time than expected. Good job.
Google Review
- May 12, 2020
Google Review
- May 12, 2020
Google Review
- May 12, 2020
Google Review
- May 12, 2020
Left by Jeffrey G.
Google Review
- May 12, 2020
Left by Esha P.
Google Review
- May 12, 2020
Google Review
- May 09, 2020
Friendly service, comfortable waiting area, prompt repair time. (My service advisor did not have a mask on, which I thought was unusual and I missed the snacks.)
Cars.com Review
- May 05, 2020
This purchase was one of the best car buying experiences weve ever had! Just before the shutdown, we stopped in, took a test drive, salesman demonstrated all of the options. We ordered a car with what we had decided on, our salesperson searched and found one that was on its way from Germany. Then...
Google Review
- May 03, 2020
Left by Jeffrey G.
My service was quick.
Google Review
- May 01, 2020
Google Review
- May 01, 2020
Left by Esha P.
Great service from Angus at Mercedes in Novi.
Google Review
- May 01, 2020
Google Review
- April 29, 2020
Ill never coming back to this place again they are liarsthey said your car will ready tomorrow and they keep it 2 days only for inspection
Cars.com Review
- April 18, 2020
Dealing with my sales lady Noor was a pleasure. She was very conscious of what I was looking for as customer in the market for a new vehicle. Very informative and knowledgeable of all aspects. A
Google Review
- April 15, 2020
Ill never coming back to this place again they are liars they said your car will ready tomorrow and they keep it 2 days only for inspection
Google Review
- April 13, 2020
I've honestly been nothing but inconvenienced by this dealership Service department
Google Review
- April 12, 2020
Left by Desh B.
Google Review
- April 10, 2020
Left by Desh B.
I took my van in for some recall work and was given an appointment. The work was done on time and at $0 charge All the nice and courteous people work here. Thanks for the quick service
Cars.com Review
- March 27, 2020
In spite of the current COVID-19 situation, our 2020 GLE350 4matic ordering and purchase experience at Mercedes-Benz of Novi was truly exceptional. The sales team (Dean and Eric) were very professional, thorough and patient thorough the 4 month wait period of custom order. Once the vehicle arrived...
Cars.com Review
- March 26, 2020
Angus was very courteous, informed me status often.
Cars.com Review
- March 20, 2020
Left by Andrea F.
Dean Brown was great he kept in contact with me during the entire process. This is my first Mercedes purchase but it will not be my last! Thank you
Cars.com Review
- March 17, 2020
Left by Andrea J.
We worked with Eric at Mercedes of Novi. I hate car shopping and always dread the entire process. Eric went above and beyond to ensure that not only was the car buying experience was "turnkey" but also made it fun and for the first time ever, I was actually excited to pick out my new car. I love...
Google Review
- March 16, 2020
Google Review
- March 12, 2020
Left by Vivek T.
Google Review
- March 12, 2020
Google Review
- March 12, 2020
Google Review
- March 12, 2020
Google Review
- March 12, 2020
Google Review
- March 08, 2020
I did a lot of research before purchasing my car but was still not 100% before I committed to a purchase. When I wanted to look at the car in person, I went to this Mercedes Benz location. Sales associate Faye really made me feel comfortable and excited about purchasing my GLB SUV--she made the...
Google Review
- March 08, 2020
Left by Fatmir H.
Google Review
- March 06, 2020
Good people
Google Review
- March 05, 2020
The service dpt was horrendous
Google Review
- March 05, 2020
Make sure you inspect you car before and after for scratches brought my car in for a simple oil change waited over 2 hours got my car back with a giant scratch was told they are going to buff it out currently waiting in the waiting room for them to come back its been another hour so far and Im about...
Google Review
- March 03, 2020
Great service
Google Review
- February 19, 2020
Left by Vivek T.
On time
Google Review
- February 18, 2020
Saleswoman Faye provided excellent customer service! She was helpful, knowledgeable, and accommodating. Thank you, again, for the wonderful experience.
Yelp Review
- February 18, 2020
Saleswomen Faye helped me with all my questions and provided excellent customer service! She was welcoming and accommodating. Thank you for your time, Faye.
Google Review
- February 16, 2020
Google Review
- February 16, 2020
Google Review
- February 16, 2020
Google Review
- February 16, 2020
Cars.com Review
- February 15, 2020
The service advisor Agnus was very patient and detailed. Also the center is very conducive for working. One thing I thought you guys should improve is to extend your loaner program. It is so confusing when I should book.
Google Review
- February 12, 2020
Left by Robert P.
Google Review
- February 12, 2020
Google Review
- February 12, 2020
Google Review
- February 12, 2020
Google Review
- February 12, 2020
Google Review
- February 12, 2020
Left by Narciso R.
Google Review
- February 12, 2020
Left by Afsoon B.
Google Review
- February 12, 2020
Google Review
- February 10, 2020
Mercedes-Benz of Novi is an excellent dealer in which I would recommend consumers to. The facility is very clean, inventory is diverse and plentiful, and the employees are very professional.
Google Review
- February 07, 2020
Left by Robert P.
Top notch customer service
Google Review
- February 07, 2020
Went here to look at cars was very helpful from a awesome young girl named Faye once my lease is up on the Audi I will be back here for sure! Great service from Faye ask for her
Google Review
- February 06, 2020
Went here to look at cars was very helpful from a beautiful young girl named Faye once my lease is up on the Audi I will be back here for sure! Great service from Faye ask for her
Google Review
- February 06, 2020
Great staff, friendly Environment, Outstanding inventory, Faye was super friendly & helpful & so were her colleagues. They all treated me like family, highly recommend spending your money at Mercedes-Benz of Novi.
Google Review
- February 05, 2020
Lost my car a couple weeks ago in an accident, and with a busy schedule I was looking for a vehicle asap. Not being quite sure if Mercedes was the way I should go, I didn't go in with much intentions other than browsing around. After being shown around the inventory by one of the associates named...
Google Review
- February 04, 2020
Total dissapointment with Faye and Eric at this dealership, very unprofessional. We came with interest in two 2020 vehicles and indicated we wanted to talk numbers before a test drive. We provided the lease terms we were interested in and she came back with numbers handwritten on a pink tiny sticky...
Google Review
- January 31, 2020
I had a fantastic experience buying my vehicle from Mercedes-Benz of Novi. NOOR KALASHO is great / easy to work with. It was a one-stop shop for all of my questions and she made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer...
Google Review
- January 30, 2020
Friendly service, comfortable waiting area, prompt repair time, service staff kept me informed of estimated completion time.
Cars.com Review
- January 29, 2020
Went in to get some parts and servicing, everyone was very friendly and helpful. Will always come back for any and every thing!!
Google Review
- January 28, 2020
Google Review
- January 28, 2020
Nice place to have ur car service at, if u owner a benz....and the people r super polite in this dealship...really cool
Google Review
- January 27, 2020
Left by Afsoon B.
Great service, very friendly staff!!!
Google Review
- January 24, 2020
Came in inquiring about the new Mercedes G class for my daughter and Faye was pleasant to work with she answered all of my questions and concerns. I had such a great experience her work is exceptional. When my husband and i are ready were definitely coming here and only working with her.
Google Review
- January 24, 2020
Left by Narciso R.
Excellent service as always. Janie assisted me and was great. She was very pleasant and detailed. She kept me apprised of the progress being made. I also appreciated the loaner during the time my vehicle was being repaired. The work performed on my vehicle was completed satisfactorily and as...
Google Review
- January 23, 2020
Left by Christine L.
Google Review
- January 21, 2020
Google Review
- January 20, 2020
So Im not one for bad reviews unless the place absolutely needs it; in saying this I cannot speak of the entire Novi location, thusly I would be honored to discourage anyone from shopping here with the saleswoman by the name of Faye, her last name to me is unknown because she indecently was so...
Yelp Review
- January 20, 2020
So I'm not one for bad reviews unless the place absolutely needs it; in saying this I cannot speak of the entire Novi location, thusly I would be honored to discourage anyone from shopping here with the saleswoman by the name of Faye, her last name to me is unknown because she indecently was so...
Google Review
- January 17, 2020
I got a excellent care form all the staff.
Google Review
- January 16, 2020
Google Review
- January 16, 2020
Left by Ganka S.
Great service, very helpful staff
Google Review
- January 15, 2020
Kassidie Hansen,Express Service Advisor,is a pleasure to deal with.She is an asset for the dealership! Her performance reflects the image of the dealership!Keep up the good work!
Cars.com Review
- January 14, 2020
Left by Jay B.
Lee and his staff r AAA . Been a loyal customer since Novi opened and for very good reason.
Google Review
- January 13, 2020
Google Review
- January 13, 2020
My sales person Eric is wonderful . As far as the team that works in service they are horrible . No one knows what they are doing . Showed videos to them of my car acting up and still didnt care !! I wouldnt recommend going to this location . Manager was right there when I asked the questions and...
Google Review
- January 12, 2020
Left by Abhishek B.
Google Review
- January 12, 2020
Left by Stella S.
Google Review
- January 12, 2020
Cars.com Review
- January 12, 2020
Between the service manager John and the sales rep Eric Wheeler. You cant find a better team. All good.
Google Review
- January 11, 2020
Left by Saivivek V.
Google Review
- January 11, 2020
Google Review
- January 10, 2020
Pete the manager was awful when I came to this location. He made my experience unpleasant. I needed a quick issue to be resolved on my car and told me that I would need to leave my car there for 3-4 days until they could even start. That doesnt even make sense. I have kids I cant give you my only...
Google Review
- January 09, 2020
Left by Abhishek B.
Eric Wheeler is very patient and exceptional. I am very pleased with his service to me as a customer and i feel so proud to drive a Mercedes.Kudos to Eric and 5 stars!
Cars.com Review
- January 09, 2020
Left by Asaad I.
Excellent service , wonderful experience and a job very well done. Thank you Mercedes Benz
Google Review
- January 07, 2020
Google Review
- January 02, 2020
Left by Avonte R.
Google Review
- December 31, 2019
Google Review
- December 30, 2019
Left by Gary F.
Cars.com Review
- December 28, 2019
Left by Frank S.
The experience was great! I was a little surprised the service area is not up with the same standards at Lexus for customer comfort
Cars.com Review
- December 24, 2019
Brought my 2016 MB Sprinter-based RV in for an airbag recall and left with significant back-end body damage caused by the service department. Apparently the porter/technician backed my RV into another vehicle/object when they moved it in/out of the service bay and they claim NO RESPONSIBILITY. ...
Google Review
- December 23, 2019
Left by Stella S.
Had an excellent experience with Noor Kalasho at Mercedes Benz of Novi... shes knowledgeable, professional and gave us top notch service from beginning to end. Love my new 2020 CLA 4 Matic... thanks Noor for your guidance and making our experience fun, exciting and easy! Youre the best!!
Yelp Review
- December 20, 2019
All I can say is business must be very very good for them to be so arrogantly indifferent to potential customers.Friday afternoon walk into the showroom. Wander the showroom back and forth for ten minutes and not a single salesperson approaches me. Two are tied up with customers but ~4 other come...
Google Review
- December 19, 2019
Left by Todd B.
Google Review
- December 18, 2019
Got a car from them a week ago and Little things keep going wrong with it But the people here dont seem to know how to fix anything that In the infotainment system but they dont seem to be able to figure it out how to turn off the annoying voice assist just giving me the runaround
Google Review
- December 17, 2019
Left by Robert M.
Mercedes-Benz of Novi - Great Sales & Service!!!
Google Review
- December 16, 2019
Google Review
- December 16, 2019
Google Review
- December 13, 2019
This is me second Mercedes. Noor Kalasho was superb. Went above and beyond her call of duty when I bought my C300 for my wife. She made it possible and helped me out with the surprise I was planning. Highly recommend. If your planning on a new or used Mercedes, see Noor Kalasho at the Novi dealer....
Google Review
- December 12, 2019
Google Review
- December 12, 2019
Google Review
- December 12, 2019
Left by Ali H.
Google Review
- December 09, 2019
One of the best dealers in Novi, MI area. Very customer friendly.
Google Review
- December 08, 2019
Customer service is the worst. Also they tried to con my wife telling her things were wrong with her car that were not. The service department manager was supposed to call my wife back on the issue and never called her back, this was a blessing because we ended up finding a new mechanic that we love...
Google Review
- December 08, 2019
No negotiationson price
Google Review
- December 05, 2019
Left by Ping H.
Google Review
- December 05, 2019
Left by Suresh T.
Google Review
- December 04, 2019
Google Review
- December 02, 2019
Google Review
- November 30, 2019
Google Review
- November 16, 2019
Google Review
- November 16, 2019
Google Review
- November 16, 2019
Left by Oreese C.
Google Review
- November 15, 2019
Google Review
- November 12, 2019
Google Review
- November 12, 2019
Google Review
- November 12, 2019
Google Review
- November 12, 2019
This was my first service experience and I thought it'd be intimidating and scary not knowing a ton about my newly purchased used Benz, but my service advisor Janie instantly put me at ease. She was GREAT to work with and super friendly. I had a couple of complicated questions so I also had the...
Google Review
- November 07, 2019
Well where should i start i had my car taken to this dealership for repairs a 4 hour repair to my surprise they had my car for nearly 8 weeks worth of lies as to what was being done to other things that was that was the reason for the hold up to not returning calls Rob was my service person an a...
Google Review
- November 06, 2019
Always great and prompt service. Also, they are very customer friendly.
Google Review
- November 01, 2019
Would never come here again. Absolutely worst service imaginable. Take your money elsewhere. Was quoted a time for my service and it took TWICE as long. No one was helpful. Dont come here.
Google Review
- October 27, 2019
I had an issue with work performed when i brought my car in for my prepaid service plan. John helped me out and corrected the issue. Thank you John!