Google Review
- July 10, 2020
Service department is outstanding!! Ive been there for maintenance and they are amazing. Jose Artiles is the best service manager Ive ever had the pleasure to meet . Great follow up and best customer service Ive ever had.I dont ever write reviews but I felt compelled because I always leave that...
Response from the owner Replied: Thank you for sharing your experience with us! We're happy to hear that Jose took such good care of you. We truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 08, 2020
Response from the owner Replied: Hi,Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message so we can learn more about your visit?Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 06, 2020
Response from the owner Replied: Ana, thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 06, 2020
Response from the owner Replied: Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 05, 2020
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 05, 2020
Response from the owner Replied: Thank you for the great rating, Tom! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 04, 2020
Left by Ximena D.
Response from the owner Replied: Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 03, 2020
Response from the owner Replied: We are very happy to hear that Marcos provided you with such a positive experience! We sincerely value your business and look forward to your next visit.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- July 03, 2020
Everyone was very professional and courteous. Repairs were completed on time and my vehicle was also cleaned and disinfected. Val was very helpful, as usual, and afford me several options on what services would be beneficial. Overall excellent service!
Dealer response from DealerRater Replied: Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- July 02, 2020
(Translated by Google) Excellent service from the staff, they helped me in every possible way and treated me like a gentleman, thank you, I will definitely buy my cars again.(Original)Exelente servicio del.personal me alludaron en todos los aspectos posibles y me trataron como un caballero gracias...
Response from the owner Replied: Thank you so much for choosing Mercedes-Benz of Coral Gables! Congrats on your new purchase, and let us know if we can be of any more assistance!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 01, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 01, 2020
Response from the owner Replied: Thank you so much for choosing Mercedes-Benz of Coral Gables! Congrats on your new purchase, and let us know if we can be of any more assistance!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 01, 2020
Left by Jennifer F.
Response from the owner Replied: It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Yelp Review
- June 29, 2020
Great experience here today and left with a new car within 2 hours. Painless, knowledgeable, and pleasant to deal with. So glad we ended up here to purchase our car! Ask for Flo (Florian).
Google Review
- June 28, 2020
Response from the owner Replied: We appreciate you taking the time to leave us a 5 star review, Marcos. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 28, 2020
Left by Jeffrey F.
Response from the owner Replied: Thank you, Jeffrey. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- June 27, 2020
Left by Gabriel M.
Fast, Good, Effective and Courteous is the service received from Byron Soler at the Mercedes of Coral Gables.
Dealer response from DealerRater Replied: Hi Gabriel, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad Byron was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- June 27, 2020
Response from the owner Replied: Thank you for your business and this review. We're happy to hear Frankie was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 27, 2020
Left by Mariela S.
Response from the owner Replied: Thank you for taking the time to share your thoughts on working with our team, Mariela. We're glad to hear we delivered such a great experience! We appreciate your business.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 27, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, Karen. Your rating mean a lot to us. We're glad we were able to help and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 27, 2020
Response from the owner Replied: Thank you, Isabel! We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 26, 2020
Left by Mariela S.
(Translated by Google) Very kind since I arrived, super attentive attention they fixed my car super fast ... the super clean place .....And they even wanted to pay for my Uber if they didn't have someone to take me home after leaving my vehicle there .... without saying more obviously 5 stars .......
Response from the owner Replied: Thank you for taking the time to share your thoughts on working with our team, Mariela. We're glad to hear we delivered such a great experience! We appreciate your business.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 25, 2020
Response from the owner Replied: Thank you for the 5 star review of Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Yelp Review
- June 23, 2020
I brought my car in for my first maintenance; not only is maintenance overpriced ( I purchased a maintenance program with the lease which was supposed to include everything, and all of a sudden I need a tire rotation which is added to the cost of maintenance?) but during a time of pandemic , I would...
Google Review
- June 22, 2020
Response from the owner Replied: Hello Jennifer,Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 21, 2020
Response from the owner Replied: Jorge, We appreciate you taking the time to leave us this 5-star rating. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 21, 2020
Response from the owner Replied: Santiago, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 21, 2020
Left by Tangilar D.
Response from the owner Replied: Tangilar, Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 21, 2020
Left by Richard R.
Response from the owner Replied: Richard, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- June 20, 2020
Left by Antonio M.
Valentin Sanchez, the service advisor, kept me informed of the progress of the repairs.
Dealer response from DealerRater Replied: Hello Antonio, Thank you for the great review of Valentin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- June 19, 2020
Response from the owner Replied: Thank you so much for your excellent review, Samir! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 18, 2020
Left by Michael S.
Response from the owner Replied: Thank you, Michael! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 18, 2020
Response from the owner Replied: Thanks, Julian, for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 18, 2020
Left by Anthony C.
Response from the owner Replied: Thank you, Anthony, for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 18, 2020
Left by Roxana S.
Response from the owner Replied: Roxana,We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 18, 2020
Left by Lisa M.
Response from the owner Replied: Thank you, Lisa, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 18, 2020
Left by Raul G.
Response from the owner Replied: Thanks, Raul, for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 17, 2020
Response from the owner Replied: Thank you, Kathia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 17, 2020
Response from the owner Replied: Hello Ron,Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 16, 2020
Left by Robert D.
Response from the owner Replied: Hello Robert,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 16, 2020
Left by Mark T.
Response from the owner Replied: Hello Mark,Thank you for taking the time to write this review and let us know how we are doing! Our customers are our top priority and your feedback is greatly appreciated. All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 14, 2020
Response from the owner Replied: Thank you, Carmen, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 13, 2020
Response from the owner Replied: We appreciate, Pia, you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 13, 2020
Left by Barbara S.
Response from the owner Replied: Thank you, Barbara, so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 13, 2020
Left by Gabriel F.
Response from the owner Replied: Thank you, Gabriel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 13, 2020
Alex Morales was professional, prompt and accurate. He listened to my concerns and did not hesitate to look into it and come back expeditiously with the answers. The only suggestion for improvement is the Loaner Department. If Iam scheuled to go in for service days in advance. Then there is no...
Google Review
- June 12, 2020
Response from the owner Replied: Thanks, Gus, for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 12, 2020
Response from the owner Replied: Thank you for the great review, Yan! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 12, 2020
Response from the owner Replied: We appreciate your business, Ino, and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- June 11, 2020
Very please with the way my problem was handled, specially by my service manager. Very pleasant experience.
Dealer response from DealerRater Replied: Hi Juan, Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- June 11, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, Ashley! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 11, 2020
Response from the owner Replied: Thank you, Pablo! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 11, 2020
Response from the owner Replied: Thanks for the 5-star rating, Lucy. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 11, 2020
Response from the owner Replied: Thank you, Federico, it's great to hear that Nadir provided such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Yelp Review
- June 11, 2020
Mercedes Benz at coral gables were amazing! From the moment you walk in you are greeted with a smile from the receptionist to the sales guy. All of the cars are beautiful so it was hard to choose however i did wanted a sporty car. I went with my hubby since it was a surprise from him to me however...
Google Review
- June 10, 2020
Left by Digna C.
Response from the owner Replied: Hello Digna,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 10, 2020
Response from the owner Replied: Hello Maria,Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 10, 2020
Left by Bernard B.
Response from the owner Replied: Hello Bernard,Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 10, 2020
Response from the owner Replied: Hello Marco,Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 10, 2020
Called this dealership over a year ago about pending Takata airbag recall and still no parts available to replace it. Now i have my airbag service light on, i dont feel safe driving my vehicle until it is replaced. When i called to tell them this they simply responded that it was not their issue and...
Response from the owner Replied: Hello Lissa,We're sorry to hear of your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- June 10, 2020
Left by Abanoub M.
the ONLY place in FL that got SMART technicians still was there for a recall .. 4 hours away and they get me in priority .. done same day and got back Thanks David so much for your assistance .. make it a great day!
Dealer response from DealerRater Replied: Thank you for the kind words for our service department! We look forward to sharing your compliments with David and the team, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- June 09, 2020
Left by Alejandro S.
Response from the owner Replied: Hello Alejandro,We appreciate you taking the time to leave us the 5-star rating! We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 08, 2020
Response from the owner Replied: Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 07, 2020
Response from the owner Replied: Oscar, thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 07, 2020
Response from the owner Replied: Thanks, Mark, we appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 07, 2020
Response from the owner Replied: Thank you for the 5-star rating, Susana! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 07, 2020
Response from the owner Replied: Hi Claudia, thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 07, 2020
Response from the owner Replied: We appreciate you taking the time to share your feedback! We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Left by Yudy M.
Response from the owner Replied: Yudy, thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Response from the owner Replied: Thanks for the 5-star rating, Michael. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Left by Angel A.
Response from the owner Replied: Thank you, Angel! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Left by Linda B.
Response from the owner Replied: Thank you, Linda, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Left by Shaun S.
Response from the owner Replied: Thanks, Shaun, we appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Response from the owner Replied: Thanks, Enoc, for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Response from the owner Replied: Thank you for the great rating! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Response from the owner Replied: Thank you, Jorge! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Left by Ela D.
Response from the owner Replied: Hello Ela,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
This is my first Mercedes Benz and so far so good. I took my car in for service, for the first time, and everything went smooth. I needed 2 new tires and to my surprise the prices was not high. My service advisor, Fernando, even found me a rebate. Always try to make an appointment and also try...
Google Review
- June 04, 2020
Left by Marjorie B.
Google Review
- June 04, 2020
Left by Gigi B.
Google Review
- June 04, 2020
Response from the owner Replied: Hello Omar,Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 04, 2020
Response from the owner Replied: THello Mohamed,hank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 04, 2020
Response from the owner Replied: Thank you for the 5-star rating, Edwardo! We appreciate your business and hope to see you again soon here at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 03, 2020
I had a little issue with my car, but Fernando Rengifo and Mike (Manager) assisted me and the issue was resolve satisfactorily. Thank you guys for your help.
Response from the owner Replied: Hello Omar,Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 03, 2020
The tremendous staff and leadership at Mercedes Benz Coral Gables exceeds all expectations a customer would want from a dealership. Stephanie Segovia - one of the best service writers in the business. Handles customers with professionalism and kindness. Matias - Master Technician - Took the time to...
Response from the owner Replied: Thank you, Eric, for taking the time to share your thoughts on working with Nick, Matias, Stephanie, and the rest of our team. We're glad to hear we delivered such a great experience!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 02, 2020
Response from the owner Replied: We appreciate your business, Jose, and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 02, 2020
Exceptional service from Damien and Francisco when buying my GLE this past week. It was the absolute best car buying experience I have ever had. Thank you.
Response from the owner Replied: THello Mohamed,hank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 01, 2020
Response from the owner Replied: Carlos,We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 01, 2020
Left by Steven A.
Response from the owner Replied: We appreciate you taking the time to leave us a 5 star review, Steven. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 01, 2020
Left by Claudia C.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, Claudia! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 31, 2020
Response from the owner Replied: Thank you for the 5 star review, Sandy! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 31, 2020
Left by Martha N.
Response from the owner Replied: Thank you,, Martha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 31, 2020
Left by Katherine V.
If your trying to decide which MB location to visit, focus your attention to the Coral Gables store. From the moment you step in the doors your greeted with friendly smiles and the sales staff is very professional. The entire process from start to finish is an absolute pleasure. In the last 8 years...
Google Review
- May 29, 2020
Response from the owner Replied: Hi Grisell, thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 29, 2020
Left by Myriela T.
Response from the owner Replied: Thank you for the great review, Myriela! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 29, 2020
Response from the owner Replied: Thanks, Pedro, we appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 29, 2020
Response from the owner Replied: Hi Othman, thank you for choosing Mercedes-Benz of Coral Gables, we truly appreciate the 5-star rating. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 28, 2020
Response from the owner Replied: Thank you, Julian! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 28, 2020
Google Review
- May 28, 2020
Google Review
- May 28, 2020
Response from the owner Replied: Eddie,We're sorry to hear of your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly at your convenience.Regards, Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 28, 2020
Response from the owner Replied: Thank you for your very kind review, Olivier. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 28, 2020
Response from the owner Replied: Thank you so much for your wonderful review! We are thrilled that Aldo and the team provided such excellent customer service, and we thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 28, 2020
Left by James K.
Response from the owner Replied: Thank you so much for your excellent review, James! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 28, 2020
Response from the owner Replied: Thanks, Arthur, for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 27, 2020
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 27, 2020
They showed up when they said.....Did the service and brought the car back when they said. Very satisfied.
Response from the owner Replied: Thanks, Arthur, for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- May 27, 2020
Stephanie was amazing as usual, taking care of everything and keeping me informed every step of the way. I have already recommended her to my friends who are all very happy with the service she provides, just like Lorena before her.
Dealer response from DealerRater Replied: Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- May 26, 2020
Left by Marina R.
Response from the owner Replied: Hi Marina, thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 26, 2020
Response from the owner Replied: Maria, thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 25, 2020
I had the worst service ever in my life.
Response from the owner Replied: Eddie,We're sorry to hear of your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly at your convenience.Regards, Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 25, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, Paulo! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 24, 2020
Left by Mayda C.
Response from the owner Replied: Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 24, 2020
Left by Jeniffer M.
Response from the owner Replied: Thank you, Jeniffer, we appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 24, 2020
(Translated by Google) The service and attention have always been very good, everything has been resolved as soon as possible and corresponding services have lent me a car while they have mine ready.The car has turned out very good.(Original)El servicio y la atencin siempre han sido muy buenos, todo...
Response from the owner Replied: Regina, thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- May 24, 2020
excellent customer service! Very pleased with everything!
Dealer response from DealerRater Replied: Mayda, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 24, 2020
This is my 3rd car with this dealership, unbelievable service.
Response from the owner Replied: Thank you for your very kind review, Olivier. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 24, 2020
Aldo my service advisor was excellent. Gave me my vehicle when he promised and service was great. Very happy.
Response from the owner Replied: Thank you so much for your wonderful review! We are thrilled that Aldo and the team provided such excellent customer service, and we thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 24, 2020
Left by James K.
I was pleased to get my work done with no prior appointment on the same day.
Response from the owner Replied: Thank you so much for your excellent review, James! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 23, 2020
Response from the owner Replied: Elise, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 23, 2020
Left by Nicolaas V.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, Nicolaas! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 23, 2020
Response from the owner Replied: Thank you, Jacqueline! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 22, 2020
Response from the owner Replied: Thank you for the great review, Camila! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 22, 2020
Response from the owner Replied: Sheila, thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 22, 2020
Response from the owner Replied: We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 22, 2020
(Translated by Google) They have no comparison.(Original)No tienen comparacin.
Response from the owner Replied: Thank you, Julian! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 22, 2020
Left by Louis G.
Response from the owner Replied: Louis, thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 22, 2020
Always happy
Response from the owner Replied: Thank you, Eddie. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- May 21, 2020
Response from the owner Replied: Hello Jen,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 21, 2020
Left by Karen M.
Response from the owner Replied: Hi Karen,Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 21, 2020
Left by Margarita B.
Response from the owner Replied: Hi Margarita, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 21, 2020
As always servicing my cars at the dealers is always a breeze. From the initial email to Lorena Renteria requesting a service advisor to being contacted that the car is ready. Dealing with the professionals at Meecedes Benz of Coral Gables is top notch and I wouldnt go anywhere else. Thank you
Response from the owner Replied: Hi Frank,Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 21, 2020
Left by Mario Q.
Google Review
- May 21, 2020
Google Review
- May 21, 2020
Google Review
- May 21, 2020
Response from the owner Replied: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 21, 2020
Left by Claudia M.
Response from the owner Replied: Thank you, Claudia! Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 21, 2020
Response from the owner Replied: Hi Frank,Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 21, 2020
Left by Osman S.
Response from the owner Replied: Thank you, Osman, for your business and this review. We're happy to hear Valentin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- May 21, 2020
Guillermo Requena is very professional and thorough in taking care of my car's maintenance and issues. He is knowledgeable and courteous and doesn't talk down to me with regards to my lack of car knowledge. The two young men who helped me with the loaner were very polite and professional. The...
Dealer response from DealerRater Replied: Hi, Thank you for your business and for this review. We're happy to hear Guillermo and the rest of our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- May 21, 2020
Marcos Gonzales is a "Primo" Service Agent! Would recommend without reservation!
Response from the owner Replied: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 20, 2020
Response from the owner Replied: We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 20, 2020
Left by Guido L.
Response from the owner Replied: We appreciate you taking the time to leave us the Five Star rating. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 20, 2020
Left by Jaidee S.
Response from the owner Replied: Thank you for the Five Star rating of Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 20, 2020
Left by Chris C.
Response from the owner Replied: Thank you for the great rating! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 20, 2020
Left by Cristina R.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, your rating means a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Yelp Review
- May 20, 2020
Rick was fantastic! We were looking for a GLC and ended up with a beautiful GLE!We are very happy with our experience with MB of Coral Gables. I called to get information on a potential purchase. Jessica was very pleasant and arrange immediately for an appointment next day. Rick Vega took care of...
Google Review
- May 20, 2020
Left by Claudia M.
they are super fast and solved all!
Response from the owner Replied: Thank you, Claudia! Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 19, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, Juan! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 18, 2020
Response from the owner Replied: Thank you, Janette! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 16, 2020
Left by Osman S.
The experience was excellent, Valentin was exceptional, definitely will come back.
Response from the owner Replied: Thank you, Osman, for your business and this review. We're happy to hear Valentin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 15, 2020
Response from the owner Replied: Hi Allison,Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 14, 2020
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 14, 2020
Left by Nivaldo V.
Nadir was extremely professional in presenting me options and providing me a good deal. George also very professional in the lease agreement.
Response from the owner Replied: Thanks for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 14, 2020
Thank you for your effort, car pickup and delivered in prefect condition and service done as scheduled.
Response from the owner Replied: Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 14, 2020
Great experience with Aldo in service. We are in the collision field and it is imperative to find associates to work with accordingly. Met with customer and Aldo, we were able to get everything squared away quickly and effectively.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 14, 2020
Left by Paolo A.
Google Review
- May 14, 2020
Response from the owner Replied: Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 14, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 14, 2020
Left by Nivaldo V.
Response from the owner Replied: Thanks for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 12, 2020
Left by Rona S.
Response from the owner Replied: Thank you, Rona, for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 12, 2020
Great service and communication. Not sure why they charge an additional $179 for tire alignment, while I get my first scheduled A maintenance included in my lease payments. I feel alignment should be part of the scheduled maintenance...
Cars.com Review
- May 12, 2020
Left by Hellen M.
Took my car in for service and was very quick and easy. Customer service was great and communication was very clear.
Dealer response from DealerRater Replied: Hi Hellen, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- May 12, 2020
Frankie Cao, my advisor was immediately responsive and handled my problem. I called and came in at the last minute and my problem was solved within 2 hours. I miss the coffee and water but otherwise the service was great. the car was delivered clean and with all kinds of coverings inside, ie the...
Response from the owner Replied: Thank you so much for your wonderful review, Art! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Stephanie resolve the issue quickly and efficiently. Very satisfied.
Google Review
- May 11, 2020
Left by Rene A.
Google Review
- May 11, 2020
Google Review
- May 11, 2020
Left by David R.
Google Review
- May 11, 2020
Left by Kristin P.
Google Review
- May 11, 2020
Left by Jeffrey B.
Response from the owner Replied: Thanks, Jeffrey; we're glad you had a great experience!
Google Review
- May 11, 2020
Response from the owner Replied: Scott,Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Guillermo was able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Google Review
- May 11, 2020
Response from the owner Replied: It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Google Review
- May 11, 2020
Response from the owner Replied: Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Left by Joao R.
Response from the owner Replied: Thank you, Joao! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Response from the owner Replied: Hi Henry,Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Left by Nicole G.
Response from the owner Replied: Thank you for taking the time to share your thoughts on working with our team, Nicole. We're glad to hear that Jose and the team were able to help out with your service needs!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Left by Hortensia W.
Response from the owner Replied: Hello Hortensia,We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Response from the owner Replied: Thank you, Oscar, so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Frankie! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Left by Marco P.
Response from the owner Replied: Thank you, Marco, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Freddy here at Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Left by Michele W.
Response from the owner Replied: Michele,Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Response from the owner Replied: Lisa,It's great to hear that Ariel was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new G550! Thanks again for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Left by Michael A.
Response from the owner Replied: Michael, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Left by Pablo T.
Response from the owner Replied: Pablo,Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Rosie and all of us at Mercedes-Benz of Coral Gables are glad to have you as a customer.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 10, 2020
Left by Rene R.
Response from the owner Replied: Rene,Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 10, 2020
Left by Pablo T.
Always first class service. Rosie is a exceptional service advisor.
Response from the owner Replied: Pablo,Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Rosie and all of us at Mercedes-Benz of Coral Gables are glad to have you as a customer.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 10, 2020
Response from the owner Replied: Sajid,We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 10, 2020
Response from the owner Replied: We appreciate you taking the time to leave us this Five Star rating. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 09, 2020
Left by Octavio C.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 09, 2020
Great customer service...
Response from the owner Replied: Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- May 08, 2020
Very good maintenance.The advisor Tony Fuentes was very nice and took care of everything. They did everything on time.
Dealer response from DealerRater Replied: Raul, Thank you for taking the time to tell everyone about your experience. We are glad you had a great experience working with Tony. We hope to see you again for all your vehicle service and purchase needs. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- May 07, 2020
Left by Daisy V.
Response from the owner Replied: Thank you, Daisy, for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 07, 2020
Left by Gary U.
Response from the owner Replied: Thanks, Gary, for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 07, 2020
Left by Hortensia W.
Amazing attention to customers and very detailed explanation of repair work. Excellent service and very professional. The Service Department is very nice and comfortable. I recieved exceptional service from my service representative, Frankie Cao. I highly recommend this Mercedes Benz dealership.
Response from the owner Replied: Hello Hortensia,We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 07, 2020
Response from the owner Replied: Thank you, Chris, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 07, 2020
Left by Jose Z.
Response from the owner Replied: Hello Jose,We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 05, 2020
Left by Kim K.
Response from the owner Replied: Kim,Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 05, 2020
We had an excellent experience purchasing a new G550 from Ariel Manso at Mercedes-Benz of Coral Gables. Professional, courteous and efficient.
Response from the owner Replied: Lisa,It's great to hear that Ariel was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new G550! Thanks again for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 05, 2020
Left by Leyda H.
Response from the owner Replied: Leyda,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 04, 2020
Left by Nicole G.
My advisor, Jose Artiles, was amazing. He explained all the issues my car had and guided me towards the best decision to make with such pricey invoice. He even followed up with me after my repairs were done to make sure the car was working fine and I was happy. Had to take the car back in but Jose...
Response from the owner Replied: Thank you for taking the time to share your thoughts on working with our team, Nicole. We're glad to hear that Jose and the team were able to help out with your service needs!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 02, 2020
Left by Michele W.
Outstanding job and calming effect during this chaos. Thank you for implementing COVID-19 protocol.
Response from the owner Replied: Michele,Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 02, 2020
Response from the owner Replied: Labid,Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 02, 2020
Left by Diana M.
Response from the owner Replied: Thanks, Diana, for sharing your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 02, 2020
Left by Roberto M.
Response from the owner Replied: Hello Roberto,Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 02, 2020
Response from the owner Replied: Thank you, Lionel! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 01, 2020
I had several items to take care of, and they've all got done right. Thanks for the free sanitizer
Response from the owner Replied: Hi Henry,Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 01, 2020
Left by David R.
Can't say enough of MB of Coral Gables and my service provider ,Jose Artiles. Always very welcoming and gets my vehicle's needs taken care of quickly and with MB quality you would expect. Thank you!
Cars.com Review
- May 01, 2020
Unbelievable always from Mercedes Benz of Coral Gables. Carlos Escobar, Juan Gonzales and Leo Guidi are the best in the business. My family and I have been customers of MB of Coral Gables for many years. The buying experiences are alwasy first class, but this last time was icing on the...
Dealer response from DealerRater Replied: Heidi, It's fantastic to hear Carlos, Juan, and Leo provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 30, 2020
Left by Julieta T.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Cars.com Review
- April 30, 2020
Left by Rogelio Z.
Byron Soler my advisor outstanding gentleman courteous excellent service on time. A true asset to your company
Dealer response from DealerRater Replied: Hi Rogelio, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad Byron was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Cars.com Review
- April 30, 2020
Left by Lissette A.
It appears that the dealership in Coral Gables is a busy one. Although I had an appointment, I did have to wait some time to be seen. However, It is understandable that there would be a wait if if the dealership is extremely busy. Perhaps opening up another center at a different location, perhaps a...
Dealer response from DealerRater Replied: Hi LIssette, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- April 30, 2020
Response from the owner Replied: Gerard,We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 30, 2020
Left by Gabriel L.
Response from the owner Replied: Gabriel,Thanks for the 5-star review. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 29, 2020
(Translated by Google) Very good attention. Very fast service(Original)Muy buena atencion. Muy rapido el servicio
Response from the owner Replied: (Translated by Google) EduardoGood to know we were able to get exactly what you needed. Our goal is to make sure that everyone who walks through the door leaves happy. Thanks again for choosing Coral Gables Mercedes-Benz!Hector Brito, Sales Manager786-413-1309 or Hector.brito@mbcoralgables.com(Original)EduardoEs bueno saber que pudimos obtener exactamente lo que necesitabas. Nuestro objetivo es asegurarnos de que todos los que cruzan la puerta se vayan felices. Gracias nuevamente por elegir Mercedes-Benz de Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 28, 2020
Response from the owner Replied: Thank you, Javier, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 27, 2020
Left by Marco P.
Excellent Service!Freddy Espinoza went beyond expectations: Top-Notch!I do recommend the service department at Mercedes-Benz of Coral Gables.
Response from the owner Replied: Thank you, Marco, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Freddy here at Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 26, 2020
Response from the owner Replied: Sandra,Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 26, 2020
I brought my 2019 C300 for service over this past weekend and I was assisted by Frankie Cao, whom was extremely helpful. His professionalism, knowledge, and advice on technology related to my vehicle were very impressive.The experience was extremely pleasant, from scheduling the appointment, being...
Response from the owner Replied: Emilia, thank you for taking the time to write this review! Our customers are our top priority and your feedback and kind words for Frankie are greatly appreciated. All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- April 26, 2020
Freddy was amazing. He took my car in tight away and made sure it was sanitized when I got the car back
Dealer response from DealerRater Replied: Hi Susie, Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- April 24, 2020
Response from the owner Replied: Thank you, Carolina, for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 23, 2020
Response from the owner Replied: Arturo, We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 23, 2020
Left by Bruce S.
Even in the midst of the pandemic and social distancing, Fernando and the entire staff (intake, cashier, etc.) made everything easy and seamless for servicing our MB.
Google Review
- April 23, 2020
Great experience. Aldo is the man! Great service...
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 22, 2020
Left by Joao R.
Rosi and her group provides extremely high level services. A+++
Response from the owner Replied: Thank you, Joao! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 22, 2020
Left by Rene A.
Outstanding service as usual!
Google Review
- April 21, 2020
Left by Janelle G.
Response from the owner Replied: Hello Janelle,We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 21, 2020
Great service from a great staff. Frankie is a amazing service provider he makes sure everything gets done professionally and kind.
Response from the owner Replied: Thank you, Oscar, so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Frankie! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 20, 2020
Left by Constanza B.
Response from the owner Replied: Thanks, Connie, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 19, 2020
Outstanding, professional, efficient. Well done.
Google Review
- April 19, 2020
Left by Andre S.
Response from the owner Replied: Andre,Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 18, 2020
Response from the owner Replied: Thank you, Jamil! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 18, 2020
(Translated by Google) Excellent atention. Very fast service(Original)Muy buena atencion. Muy rapido el servicio
Response from the owner Replied: (Translated by Google) EduardoGood to know we were able to get exactly what you needed. Our goal is to make sure that everyone who walks through the door leaves happy. Thanks again for choosing Coral Gables Mercedes-Benz!Hector Brito, Sales Manager786-413-1309 or Hector.brito@mbcoralgables.com(Original)EduardoEs bueno saber que pudimos obtener exactamente lo que necesitabas. Nuestro objetivo es asegurarnos de que todos los que cruzan la puerta se vayan felices. Gracias nuevamente por elegir Mercedes-Benz de Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 18, 2020
Left by Jeffrey B.
Great experience with Valentin!
Response from the owner Replied: Thanks, Jeffrey; we're glad you had a great experience!
Google Review
- April 18, 2020
Efficient and very professional Thank you all and prayers in this difficult time. Many blessings
Response from the owner Replied: It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 17, 2020
Response from the owner Replied: Thanks, Connie, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 17, 2020
Response from the owner Replied: Hi Alex, thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 17, 2020
Left by Michael A.
up to par with your competitors. the pick-up/delivery for service should be the norm. quick and efficient service
Response from the owner Replied: Michael, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 15, 2020
Guillermo was great!
Response from the owner Replied: Scott,Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Guillermo was able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 14, 2020
Response from the owner Replied: Hi,Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 13, 2020
Left by Cesar G.
Response from the owner Replied: Cesar,Thank you for choosing Mercedes-Benz of Coral Gables, your rating means a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 12, 2020
Left by Darshon V.
Donovan Woodbine at Mercedes Benz Coral Gables makes my experience exceptional every time I come there. He is very personable and professional. Thanks sir it is ALWAYS a pleasure.I would like to add that Bryan Lara(product concierge) explained everything about the car so well until I was just blown...
Response from the owner Replied: Thank you, Darshon, so much for your excellent review! We are so glad that Donovan and Bryan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 12, 2020
Left by Bruce B.
Response from the owner Replied: Bruce, Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 11, 2020
Response from the owner Replied: Thank you, Javier, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 11, 2020
Response from the owner Replied: Thank you so much, Marcelo, for your wonderful review! We are thrilled that we had the opportunity to provide you with the timely service, and we thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- April 11, 2020
Left by Addy V.
Response from the owner Replied: Thanks, Addy, for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 11, 2020
Response from the owner Replied: Thank you for taking the time, Irene, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 11, 2020
Google Review
- April 11, 2020
Response from the owner Replied: Hi Stacy,We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 11, 2020
Left by Dilianys O.
Response from the owner Replied: Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- April 10, 2020
I been going to Mercedes Benz of Coral Gables for years and they have gotten a five stars all the time . Byron Soler makes it happen on all the needs hes great. Thank you Yoe Lopez
Dealer response from DealerRater Replied: Yoe, thank you so much for your wonderful review! We are thrilled that Byron had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 08, 2020
Response from the owner Replied: Thank you, Beatriz, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 08, 2020
Left by Michael V.
Response from the owner Replied: Hi Michael,We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 08, 2020
Response from the owner Replied: Thank you, Mondee, for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 08, 2020
Left by Jennifer R.
Response from the owner Replied: Thank you, Jennifer! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 08, 2020
Left by Ricardo R.
Response from the owner Replied: Hello Ricardo,Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 08, 2020
very good
Response from the owner Replied: Thank you, Javier, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- April 04, 2020
Left by Orlando P.
I am happy with the service and my agent was frankie was informative and helpful. Thanks
Dealer response from DealerRater Replied: Hi Orlando, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Frankie here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- April 04, 2020
Left by Natalie M.
Response from the owner Replied: Thank you, Natalie, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 04, 2020
Response from the owner Replied: We appreciate you taking the time, Ani, to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 04, 2020
Left by Albert G.
Response from the owner Replied: We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 04, 2020
Response from the owner Replied: Thanks, Frank, for sharing your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 04, 2020
Response from the owner Replied: Hello Norma,We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 04, 2020
Response from the owner Replied: We appreciate you, Ray, taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 04, 2020
Response from the owner Replied: Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 04, 2020
Response from the owner Replied: Thank you, Jarrad, for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 01, 2020
Left by Addy V.
Dave and his crew were amazing. I was in and out in no time. Thanks all!!!
Response from the owner Replied: Thanks, Addy, for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Yelp Review
- April 01, 2020
Worked with Angela (sales) and Tyler (management). Ended up being a good experience and a nice car.
Google Review
- March 29, 2020
Left by Derick W.
Response from the owner Replied: Thank you for the great review, Derick! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- March 29, 2020
Left by Dale G.
Response from the owner Replied: Thank you, Dale, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- March 29, 2020
Response from the owner Replied: Thank you, Erduis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- March 29, 2020
Got my used Ml500 here, they have serviced it faithfully for 6 years
Response from the owner Replied: Thank you for taking the time, Irene, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- March 19, 2020
Its always a pleasant experience when having to leave vehicle for service or warranty work..... Had some issues with a recent warranty repair and service advisor Mr. Marcos Gonzalez was not only courteous and professional, he made sure everything was resolved to my satisfaction. An A-1 team and...
Google Review
- March 18, 2020
Excellent service! The best!
Google Review
- March 16, 2020
(Translated by Google) Excellent service, very punctual and coordinating. They informed me about the status of the service. I highly recommend them.(Original)Excelete servicio, muy puntuales y coordiales. Me informaron sobre el status del servicio. Los recomiendo ampliamente.
Google Review
- March 16, 2020
Left by Michael A.
The front airmatic shock absorbers failed on my S550 in Key West about 150 miles from Coral Gables, the front end dropped. My service advisor; Marcos Gonzalez, was on the phone with his suspension expert and they were speaking with me through my journey home. My top speed was 30mph and right hand...
Response from the owner Replied: Hi Michael, Thank you for your business and for this review. We're happy to hear Marcos and the rest of our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Richard Santalla, Service Director786-413-1423Richard.santalla@mbcoralgables.com
Google Review
- March 15, 2020
Left by Loretta T.
Great service experience , thank you!
Google Review
- March 14, 2020
Very good service, friendly, on time.
Response from the owner Replied: Thank you so much, Marcelo, for your wonderful review! We are thrilled that we had the opportunity to provide you with the timely service, and we thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Cars.com Review
- March 14, 2020
I would recommend Mercedes Benz of Coral Gables to anyone looking to have their Mercedes Benz serviced by professional and best quality techs , top notch dealership with excellent customer service.
Dealer response from DealerRater Replied: Hi, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- March 14, 2020
Left by Dean T.
Having experienced several car purchases in my lifetime - Infinitis, Lexus, BMWs (plural for all) I can say that Mercedes of Coral Gables (pre-owned) was my best buying experience. Reggie Gonzales (sales) stayed engaged from my first inquiry about the car through the purchase. Not pushy, very...
Response from the owner Replied: Thank you, Dean! It's great to hear that Reggie and the rest of our team provided you with such a great experience. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager786-413-1309Hector.brito@mbcoralgables.com
Google Review
- March 12, 2020
Parts department wos great.. I wos greeted and I found what I wos looking for, very fast and the persons were very cordial and helpful.
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Left by Gianfranco P.
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Left by Cheryl K.
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Left by Roberto R.
Google Review
- March 11, 2020
Response from the owner Replied: Thank you for bringing this issue to our attention Yakelin. We apologize for any inconvenience this has caused you. It is always our goal for all of our customers to leave our dealership 100% satisfied. Please reach out to us at (855) 893-3296 so that we can address your concerns immediately. Thank you, Richard Santalla.
Google Review
- March 11, 2020
Left by Roxana R.
Google Review
- March 11, 2020
Response from the owner Replied: Hello Erica,Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Richard Santalla, Service Director 786-413-1423
Google Review
- March 11, 2020
Response from the owner Replied: We are so glad to hear that Paul. We agree that Marcos is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- March 11, 2020
Left by Harold B.
Response from the owner Replied: Thank you, Harold! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.
Google Review
- March 11, 2020
Left by Arturo A.
Response from the owner Replied: Hi Mr. Arevalo,Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 11, 2020
Left by Andrey L.
Response from the owner Replied: Thank you, Andrey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- March 11, 2020
Response from the owner Replied: Hello Miriam, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.Richard Santalla, Service Director 786-413-1423
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Response from the owner Replied: Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 11, 2020
Response from the owner Replied: Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 11, 2020
Response from the owner Replied: Thank you, Ms Jones! We appreciate your business and are happy to hear that Guillermo delivered such a great experience. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- March 11, 2020
Left by Jose C.
Response from the owner Replied: Hi Mr. Cedeno,Thank you so much for your excellent review! We are so glad that Jos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- March 11, 2020
Left by Martha F.
Google Review
- March 11, 2020
Left by Robin H.
Response from the owner Replied: Hi,Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 11, 2020
Response from the owner Replied: Hello, Ms Young, We are so glad that Jose had the opportunity to work with you and was such a big help! We look forward to continuing to serve you in the future! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- March 11, 2020
Response from the owner Replied: Hello Mr. Feist,Thank you for sharing your feedback! Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority and we are glad to hear you enjoyed your experience. It was a pleasure having you at the dealership and we look forward to seeing you again.Richard Santalla, Service Director786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- March 11, 2020
Response from the owner Replied: Hi Ms Hantash,Thank you so much for your excellent review! We are so glad that Valentin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and dont hesitate to reach out if you need anything else.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 11, 2020
Response from the owner Replied: Mr. Luis,Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- March 11, 2020
Left by Tamara B.
Response from the owner Replied: Hello Ms Bolivar,Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- March 11, 2020
Response from the owner Replied: Thank you so much for taking the time to share your feedback with us, Chip. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager at 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- March 11, 2020
Cars.com Review
- March 11, 2020
The best. Not the first time we buy from them n they always find a solution. from the GM to the person the cleans the windows, everyone is great.
Google Review
- March 10, 2020
Left by Leonardo E.
Google Review
- March 10, 2020
Left by Maribel R.
Google Review
- March 10, 2020
Google Review
- March 10, 2020
Great customer service
Response from the owner Replied: Thank you for bringing this issue to our attention Yakelin. We apologize for any inconvenience this has caused you. It is always our goal for all of our customers to leave our dealership 100% satisfied. Please reach out to us at (855) 893-3296 so that we can address your concerns immediately. Thank you, Richard Santalla.
Google Review
- March 09, 2020
Left by Martha F.
The service the staff amazing. Very courteous and extremely professional. Jesus Romero is most definitely the best he goes out of his way to make sure you are satisfied and is very knowledgeable.
Google Review
- March 09, 2020
Jose Artiles is amazing! He always takes care of any car needs I have and provides the best service.
Response from the owner Replied: Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 09, 2020
Left by Jordana P.
Response from the owner Replied: Thank you, Ms Pomeroy, for sharing your experience with us! We're happy to hear our staff was able to take great care of you and listen to all of your needs. We truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 08, 2020
Tony is awesome! He always take care of my service appointments. I am happy to be part of the Mercedes family!
Response from the owner Replied: Mr. Luis,Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- March 08, 2020
Very happy to be a Mercedes benz customer. They always go above and beyond to make you feel satisfied with the service.
Response from the owner Replied: Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 08, 2020
Left by Ruben G.
Response from the owner Replied: Thank you Mr. Gonzalez-Camero! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 08, 2020
Left by Arturo A.
From the beginning to the end, the service was excepcional!!!
Response from the owner Replied: Hi Mr. Arevalo,Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 08, 2020
I highly recommend this place for new Mercedes Benz. I am very pleased the way we where treated and they explained everything in detailed. Our sales person Mr.Robert Corsio was a very professional down to earth person that made you feel at ease and didn't hesitate in answering all of our questions...
Response from the owner Replied: Hi,Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mr. Corsio to be a positive one. We hope you enjoy your new Mercedes and don't hesitate to reach out if you need anything else.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 07, 2020
Great service
Response from the owner Replied: Hello Erica,Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Richard Santalla, Service Director 786-413-1423
Google Review
- March 07, 2020
Left by Francesco P.
One word .....always outstanding !!! Each step of the service is always impeccable!!!! I love it when they send to you videos and pictures of the job!! This is the true meaning of the best or nothing!! I would like to spend a couple of words regarding Dave Gossett: He is the best!!! Very well...
Response from the owner Replied: Thank you for your kind words! Dave is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!Richard Santalla, Service Director 786-413-1423Richard.santalla@mbcoralgables.com
Google Review
- March 07, 2020
Response from the owner Replied: Thank you, Mr. Silva, for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 07, 2020
Response from the owner Replied: Hello Mr. DeMaria,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with! Hector Brito, Sales Manager at 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- March 07, 2020
Response from the owner Replied: Hi Eva N. Ravelo, We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 07, 2020
Response from the owner Replied: Thank you for the 5-star rating, we look forward to seeing you again!
Google Review
- March 07, 2020
Left by Zoila N.
Response from the owner Replied: Ms. Navarro-Pachon,Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 07, 2020
Left by Bivieti B.
Response from the owner Replied: Hello,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 06, 2020
Left by Yessenia R.
Response from the owner Replied: Thank you Ms Raudales! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.
Google Review
- March 06, 2020
Response from the owner Replied: Thank you for the great review, Chris! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!
Google Review
- March 06, 2020
I took my car to Mercedes Benz of Coral Gable after I had a bad experience in another car shop. The car was leaking oil . The problem was fixed. I was treated with courtesy. Thank you Frankie!
Response from the owner Replied: Hello Miriam, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.Richard Santalla, Service Director 786-413-1423
Google Review
- March 05, 2020
Great service. Nadir Khan for us was the best sales consultant at the dealership. Honest, straightforward great experience all around.
Google Review
- March 05, 2020
Left by Robin H.
My first experience at the MB dealer since moving to Miami. Very pleased. Excellent service from appointment setting to pick up. They have earned my repeat business!
Response from the owner Replied: Hi,Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 05, 2020
Just wow. I brought my car in for a new battery, an oil change, new tires, wipers, and a few other miscellaneous things. Not only did this dealership "forget to clamp down my battery" (my car-savvy friend noticed it was rattling around in the box, unsecured), but they did not remove the oil pan when...
Response from the owner Replied: Hello Mr. Urama, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 04, 2020
Left by Andrey L.
Best service ever.
Response from the owner Replied: Thank you, Andrey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- March 04, 2020
Left by Harold B.
Jesus is a gem for your company .... hold on tight to him !!
Response from the owner Replied: Thank you, Harold! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.
Google Review
- March 04, 2020
Response from the owner Replied: Hey JEAN FRANCOIS,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- March 03, 2020
Amazing experience! Great customer service - they treated me amazing and were extremely helpful. Valentin was helping me out and he offered me a 10/10 experience!
Response from the owner Replied: Hi Ms Hantash,Thank you so much for your excellent review! We are so glad that Valentin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and dont hesitate to reach out if you need anything else.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 02, 2020
Left by Roxana R.
Marcos is an incredibly-efficient service adviser; he's a true professional with wonderful people skills.
Google Review
- March 02, 2020
I recently serviced my Mercedes with Jose Artiles and he was such a big help. Real 5 star service. He makes an already great experience at Mercedes, excellent. Ill be looking for him every time.
Response from the owner Replied: Hello, Ms Young, We are so glad that Jose had the opportunity to work with you and was such a big help! We look forward to continuing to serve you in the future! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- March 01, 2020
Horrible service
Google Review
- February 29, 2020
Left by Jose C.
We have 2 Mercedes and I always go to the coral gables service department they have the best customer service. Jos Artiles is very Courteous and very knowledgeable. I live near Aventura and I rather drive to Coral Gables or there service.
Response from the owner Replied: Hi Mr. Cedeno,Thank you so much for your excellent review! We are so glad that Jos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- February 29, 2020
Response from the owner Replied: Hey Alex,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- February 29, 2020
Left by Jacobo G.
Response from the owner Replied: Thank you, Jacobo! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.
Google Review
- February 29, 2020
Response from the owner Replied: Hi Mr. Arisso, We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!
Google Review
- February 29, 2020
Response from the owner Replied: Hi Albert, we appreciate your feedback and look forward to your next visit with us at Mercedes-Benz of Coral Gables!
Google Review
- February 29, 2020
Response from the owner Replied: Hello Mr. Fernandez,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- February 29, 2020
Left by Soraya R.
Response from the owner Replied: Thank you, Soraya! We hope to see you again here at Mercedes-Benz of Coral Gables!
Google Review
- February 28, 2020
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- February 28, 2020
Response from the owner Replied: Thank you for the great review, Adriana! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!
Google Review
- February 28, 2020
Response from the owner Replied: Hey Vasco,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager at 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- February 28, 2020
My service rep Byron Soler is amazing. He goes above and beyond when I contact him. He knows that this is my busy time of year and he always has my paperwork written up and ready for me, so all I have to do is walk in give him my keys, sign the paperwork, get my loaner and leave. The loaner rep...
Response from the owner Replied: Lynda, thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. It's wonderful to hear that Byron and Shamir provided such a good experience. We look forward to seeing you next time at Mercedes-Benz of Coral Gables!Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Cars.com Review
- February 28, 2020
Marcos Gonzales is an outstanding Rep! a true pleasure to work with.
Dealer response from DealerRater Replied: Hi Alfredo, thank you for the wonderful feedback and kind words for Marcos! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- February 27, 2020
Unbelievable service from Jose Artiles. I had to board an international flight and asked Jose if he could retrieve my car from hotel parking and get it done. He did so, performed a couple of recalls, repaired everything, and had my car washed and delivered to me upon return from Costa Rica. Perfect!
Response from the owner Replied: Thank you so much for taking the time to share your feedback with us, Chip. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager at 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- February 25, 2020
Guillermo Requena is my service provider and he was so professional and at the same time very kind. My overall experience was the BEST!!Thank you for the staff and management of your service department.
Response from the owner Replied: Thank you, Ms Jones! We appreciate your business and are happy to hear that Guillermo delivered such a great experience. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Yelp Review
- February 24, 2020
I had to write a review because of the great service I've received not only today but every time I've come to this location. I'm from California and being new to South Florida the level of quality hospitality and service is very hard to come by. I've encountered Marc & Luis at the service station...
Google Review
- February 23, 2020
Left by Enrique C.
Response from the owner Replied: Thank you for the great review, Enrique! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!
Google Review
- February 22, 2020
Left by Ivory C.
Response from the owner Replied: Hi Ivory Cooks, Thanks so much for your review!We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!
Google Review
- February 22, 2020
Response from the owner Replied: Thank you, Mr. Falcon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- February 22, 2020
Left by Erlin S.
Response from the owner Replied: Hey Erlin Sanchez,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- February 22, 2020
Response from the owner Replied: Hi Oliver, thank you for the 5-star rating! We look forward to assisting you with any future automotive needs at Mercedes-Benz of Coral Gables!
Google Review
- February 22, 2020
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- February 22, 2020
Left by Tamara B.
Great experience. Staff is very professional and polite. Particularly service manager Marcos Gonzlez. The service was done on time and efficient. The dealer facilities were clean and comfortable.
Response from the owner Replied: Hello Ms Bolivar,Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- February 21, 2020
Response from the owner Replied: Thank you for the great review, Orlirio! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!
Google Review
- February 21, 2020
My advisor, Frankie Cao, provided excellent customer service. My appointment was for 8:30a. No wait. Courtesy car provided. No wait. Frankie provided updates. Service completed as promised. My car was delivered by Reyneir who configured a few things for me. He was delightful. Car returned...
Response from the owner Replied: Hi Enid, We are very happy to hear that Frankie and the service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- February 21, 2020
Left by Alvaro S.
Response from the owner Replied: Hi Alvaro, We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!
Google Review
- February 21, 2020
Left by Jackelyn M.
Response from the owner Replied: Thank you, Jackelyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.
Google Review
- February 21, 2020
Response from the owner Replied: Hi Ramon, thank you for the 5-star rating, we look forward to seeing you again!
Google Review
- February 20, 2020
Response from the owner Replied: Thank you, Orestes! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.
Google Review
- February 20, 2020
Response from the owner Replied: Jody, thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- February 20, 2020
Left by Jeanette F.
Response from the owner Replied: Thank you for the great rating, Jeanette! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!
Google Review
- February 19, 2020
$700.00 for fluid changes, lolSo now when the car gets home my husband is going to check everything to see if it was actually done. That is a lot of money for 1hr worth of work and simple fluid changes when the car doesnt even have 20k on it. Again, $700.00 for fluid changes! Hahahhahahha, that is...
Response from the owner Replied: Hi JenniferWe thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to discuss further, please feel free to reach out to me so that I can assist.Sincerely,Richard Santalla, Service Director at 786-413-1423 or Richard.santalla@mbcoralgables.com.
Cars.com Review
- February 18, 2020
Brough my car in for repairs. Stephanie, Matias and Richard are the best. Mechanics Shop and Customer Service is FANTASTIC. They have made me a customer for Life. No other place compares to MERCEDES BENZ OF CORAL GABLES. I RECOMMEND THIS DEALERSHIP IF YOU WANT YOUR MERCEDES FIXED RIGHT THE FIRST TIME.
Dealer response from DealerRater Replied: Hello Mr. Garcia, Thank you for your business and this review. We're happy to hear Stephanie, Matias, Richard, and the rest of our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- February 18, 2020
Response from the owner Replied: We appreciate you taking the time to leave a 5-star review. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- February 17, 2020
Left by Mary C.
Response from the owner Replied: Hi Mary, We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- February 16, 2020
Left by Bryan W.
I had a great experience at MB in the Gables! They took my car first thing in the morning, and had it ready the same day. My loaner was amazing, and it was ready to go when I arrived! Easy process! Marcos did a great job of explaining everything. Seamless process!
Response from the owner Replied: Thank you, Bryan Wisotsky! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com.
Google Review
- February 15, 2020
Excellent service and customer friendly. Beyond expectations. Only recommendation is to improve snacks in the break room, but I wasn't there for snacks anyways. Location also excellent to walk over to Miracle Mile and enjoy a good meal/shopping while car is serviced.
Google Review
- February 15, 2020
Left by Gilda P.
Response from the owner Replied: Hello Ms Pastor-Hernandez,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- February 14, 2020
Left by Hedieh S.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- February 13, 2020
Jose has consistently provided exceptional service for my C300 throughout my time here in Miami. Very responsive, skilled, and professional. I highly recommend Jose as a service professional and I know I can count on him to provide the highest quality of service for my car.
Response from the owner Replied: Hello Mr. Feist,Thank you for sharing your feedback! Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority and we are glad to hear you enjoyed your experience. It was a pleasure having you at the dealership and we look forward to seeing you again.Richard Santalla, Service Director786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- February 13, 2020
Left by Samantha N.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, Samantha! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- February 13, 2020
Response from the owner Replied: Hi,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- February 13, 2020
Left by Michael B.
Response from the owner Replied: Thank you Mr. Borell! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.
Google Review
- February 13, 2020
Response from the owner Replied: Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!
Google Review
- February 12, 2020
Left by Gianfranco P.
(Translated by Google) Optimal service, thanks!(Original)Optimo servicio, gracias!
Google Review
- February 12, 2020
Response from the owner Replied: Hi Cristina, thank you for the 5-star rating! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!
Google Review
- February 12, 2020
Left by Nubia G.
Response from the owner Replied: Thank you for the great review, Nubia! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!
Cars.com Review
- February 12, 2020
Excellent B1 service at MB of coral gables , thanks to Jose Artiles my service advisor for all the help and follow up . Well continue to do all of our service work at MB of Coral Gables. Thanks for all the help .
Dealer response from DealerRater Replied: Hi! Thank you for your business and this review. We're happy to hear that Jose and the rest of our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Google Review
- February 12, 2020
Left by Gianfranco P.
Optimo servicio, gracias!
Cars.com Review
- February 12, 2020
Frankie Cao in the service department is THE guy to go to. Always exceptional.
Dealer response from DealerRater Replied: Mr. Sierra, thank you so much for sharing your feedback, it's great to hear that Frankie has provided you with such wonderful customer service! Best, Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com.
Cars.com Review
- February 12, 2020
The 4 center caps for my tires for my GLE 350 were scratched during the service. I have sent email with pictures , text with pictures and several calls to my service advisor and so far no answer. This is not acceptable .
Dealer response from DealerRater Replied: Hello, I am sorry to hear that you did not have a satisfactory visit at Mercedes-Benz of Coral Gables and I apologize for the lack of communication. Please feel free to reach out to me directly, I would like to see if I can turn this around for you. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com.
Google Review
- February 11, 2020
Had a wonderful experience at my first visit. Thank you.
Response from the owner Replied: Hi Marlene,Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Left by Luisa S.
Google Review
- February 11, 2020
Left by Susanne S.
Response from the owner Replied: We are so glad to hear that! We agree that Rosie is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Response from the owner Replied: Thank you, Mileydi. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- February 11, 2020
Left by William P.
Google Review
- February 11, 2020
Left by Sam G.
Response from the owner Replied: Thank you, Sam. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- February 11, 2020
Response from the owner Replied: Thank you, Jorge,It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come!
Google Review
- February 11, 2020
Left by Devin B.
Response from the owner Replied: Hi Devin,Thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer.Richard SantallaService Director 786-413-1423 or Richard.santalla@mbcoralgables.com.
Google Review
- February 11, 2020
Left by Jaime C.
Response from the owner Replied: Thank you, Jaime. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- February 11, 2020
Response from the owner Replied: Hi Marlene,Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- February 11, 2020
Response from the owner Replied: We are so glad to hear that Susan. We agree that Freddy is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- February 11, 2020
Response from the owner Replied: Hi Steve-Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with!Sincerely,Richard Santalla, Service Director at 786-413-1423 or Richard.santalla@mbcoralgables.com.
Google Review
- February 11, 2020
Left by Constance K.
Google Review
- February 11, 2020
Left by Eberhard L.
Google Review
- February 11, 2020
Response from the owner Replied: We are so glad to hear that, Besty. We agree that Jose is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- February 11, 2020
Left by Alberto T.
Google Review
- February 11, 2020
Response from the owner Replied: Thank you, Richard. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- February 11, 2020
Response from the owner Replied: Hi Mauricio , We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Google Review
- February 11, 2020
Left by Joshua G.
Response from the owner Replied: Thank you, Joshua. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- February 11, 2020
Google Review
- February 09, 2020
Response from the owner Replied: Thank you, Katherine. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- February 09, 2020
Left by David S.
Response from the owner Replied: Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector BritoSales Manager786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- February 09, 2020
Left by Devin B.
This location was not the closest service center to me, but it's worth the drive.
Response from the owner Replied: Hi Devin,Thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer.Richard SantallaService Director 786-413-1423 or Richard.santalla@mbcoralgables.com.
Google Review
- February 09, 2020
Response from the owner Replied: Juan,Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.
Google Review
- February 08, 2020
Response from the owner Replied: Hey JEAN FRANCOIS,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- February 08, 2020
Response from the owner Replied: Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!
Google Review
- February 08, 2020
Response from the owner Replied: Hey Deborah Malca,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- February 08, 2020
Response from the owner Replied: Thank you, Carlos, for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!
Google Review
- February 08, 2020
Left by Rene M.
Nuestra completa experiencias con todo el personal de Mercedes-Benz en Feb. 6 y 7 de Coral Gables, principalmente con el Sr. Freddy Espinoza, Assistant Service Manager, fue excelente.
Response from the owner Replied: Gracias Rene , Nosotros estamos siempre contentos de ayudar y apreciamos cuando nuestros clientes nos dejan saber que han tenido una experiencia excepcional. Es un honor para nosotros haber contado con su presencia y apoyo.
Google Review
- February 08, 2020
Left by Rene M.
(Translated by Google) Our complete experiences with all Mercedes-Benz staff on Feb. 6 and 7 of Coral Gables, primarily with Mr. Freddy Espinoza, Assistant Service Manager, was excellent.(Original)Nuestra completa experiencias con todo el personal de Mercedes-Benz en Feb. 6 y 7 de Coral Gables,...
Response from the owner Replied: (Translated by Google) Thanks Rene,We are always happy to help and appreciate when our clients let us know that they have had an exceptional experience.It is an honor for us to have had your presence and support.(Original) Gracias Rene , Nosotros estamos siempre contentos de ayudar y apreciamos cuando nuestros clientes nos dejan saber que han tenido una experiencia excepcional. Es un honor para nosotros haber contado con su presencia y apoyo.
Google Review
- February 08, 2020
Always a very good experience. Marcos Gonzalez is an excellent Service Advisor.
Response from the owner Replied: Hi Steve-Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with!Sincerely,Richard Santalla, Service Director at 786-413-1423 or Richard.santalla@mbcoralgables.com.
Google Review
- February 07, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- February 07, 2020
Response from the owner Replied: Hi Ana Elena , We appreciate you taking the time to leave us the five star rating!. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!
Google Review
- February 07, 2020
Left by Jeanna K.
Response from the owner Replied: Hey Jeanna ,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- February 07, 2020
We want to thank Mrs Estephanie Segovia fot her first class customer service, it was fast, clear and complete. We received the results of visual car inspection and the car washed and clean inside. Thank you very much. We will recommend Mercedes Benz Coral Gables to others. Yours Martha and Mauricio
Response from the owner Replied: Hi Mauricio , We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Google Review
- February 07, 2020
Response from the owner Replied: Hi Marta Ferrer, We appreciate you taking the time to leave us the great feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!
Google Review
- February 07, 2020
Response from the owner Replied: Hi stephanie munoz, We appreciate you taking the time to leave us the five star rating. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!
Google Review
- February 07, 2020
Response from the owner Replied: Thank you for the five star review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!
Google Review
- February 06, 2020
Response from the owner Replied: Hey Adele,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- February 06, 2020
Response from the owner Replied: Hey Adele,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- February 06, 2020
Following the campaign of Mercedes Benz ( Bolt replacement) We took our car to the dealer of Coral Gables, when picking up it had two stains on the driver's seat when we saw then we claimed the delivery service and they showed us a photo where they looked something blurry the stains, curiosly that...
Response from the owner Replied: Thank you Natacha for letting us know about this issue. We apologize for any problem this has caused. Our goal is always that our customers leave our dealership 100% satisfied. We would appreciate if you can contact us.Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com.
Google Review
- February 05, 2020
Great sales team and great service
Response from the owner Replied: Thank you, Jorge,It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come!
Yelp Review
- February 05, 2020
The worst Mercedes car dealer of all time! Do NOT go there if you are looking for professional and great service. Brought my G63 AMG (under warranty) down there to get fixed and they told me to go to a local body shop to my issue (car was tilting on one side) fixed because they didn't want to deal...
Google Review
- February 05, 2020
Left by Luisa S.
Excellent service and courtesy from all personnel involved.
Google Review
- February 05, 2020
Left by Edward H.
Great service as always! Jesus made sure all my needs were met.
Response from the owner Replied: We are so glad to hear that Edward. We agree that Jesus is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- February 05, 2020
Left by William A.
Response from the owner Replied: Hey William,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- February 05, 2020
My service representative was a man named Valentine. He was exceptional in all aspects.Professional, informative and knowledgable. He did his utmost best in a warm and personal way to make sure I was in and out of there as fast and as comfortably as possible. Mercedes Benz in Coral Gables does...
Google Review
- February 04, 2020
Left by Scarlette T.
Response from the owner Replied: Hi Scarlette, We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!
Google Review
- February 04, 2020
Had a wonderful experience at my first visit. Thank you.
Response from the owner Replied: Hi Marlene,Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- February 04, 2020
Response from the owner Replied: Sobre,Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com.
Google Review
- February 02, 2020
(Translated by Google) very good service, the car was very good and Jos Artiles served us very well and with a lot of professionalism(Original)muy buen servicio, el carro qued muy bien y Jos Artiles nos atendi muy bien y con mucho profesionalismo
Google Review
- February 02, 2020
Left by Armando R.
Excellent service and customer friendly. Beyond expectations. Only recommendation is to improve snacks in the break room, but I wasn't there for snacks anyways. Location also excellent to walk over to Miracle Mile and enjoy a good meal/shopping while car is serviced.
Google Review
- February 01, 2020
Google Review
- February 01, 2020
Google Review
- February 01, 2020
Left by William P.
Great service.
Google Review
- January 31, 2020
Left by Kerry D.
The time had come to replace the tires on my 2014 E350. The timing was good because Mercedes-Benz of Coral Gables had a special for the month of January. Aldo Guerra explained how it would be best to change all four tires, get the alignment, and receive the best discount available. Good advice....
Google Review
- January 31, 2020
Jose Artiles goes beyond the call of his duty to satisfy his client! I highly recommend him and he should be recognize for his true dedication to others.
Response from the owner Replied: We are so glad to hear that, Besty. We agree that Jose is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- January 30, 2020
Left by Muriel M.
Google Review
- January 30, 2020
Google Review
- January 30, 2020
Left by Kristin P.
I recently dropped my car off for two new tires and service. The staff at the dealership is so helpful and welcoming. They kept me informed every step of the way and offered me and amazing loaner so I was not inconvenienced. Mercedes Benz of Coral Gables is the best car dealership to have a...
Google Review
- January 29, 2020
muy buen servicio, el carro qued muy bien y Jos Artiles nos atendi muy bien y con mucho profesionalismo
Google Review
- January 29, 2020
Left by Constance K.
From out of town. My car had an issue, which your service department handled promptly and courteously.
Yelp Review
- January 29, 2020
I just have one word - WOW! We had a very negative experience at this dealership about 9 years ago, and when an engine light on my brand new GLE lit up, I dreaded the idea of going there this week. We spend winters in FL so we've been lucky that our MBs never has any issues and we didn't have to...
Google Review
- January 29, 2020
Left by Eberhard L.
Great German-American service at all times.
Cars.com Review
- January 29, 2020
Left by Raul L.
Service experience was seamless and quick , Loaner was ready and the work took less time than expected . Real quality from dealer
Google Review
- January 28, 2020
Google Review
- January 28, 2020
Left by Anne B.
Google Review
- January 28, 2020
Left by Alberto T.
Outstanding !! Mr. Bob Anderson is the Best, Highly Recommended !!
Google Review
- January 27, 2020
Left by Odalys T.
Google Review
- January 26, 2020
Sales Representative Jorge Quevedo delivered a great buying experience! During the lease negotiations, he was extremely honest about the price of the vehicle (cap cost), price of financing (money factor) and the mileage limit. I would definitely recommend both Jorge and Mercedes-Benz of Coral Gables...
Response from the owner Replied: Thank you, Richard. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 26, 2020
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business.
Google Review
- January 26, 2020
Left by Lourdes Z.
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business.
Google Review
- January 26, 2020
Left by Saul C.
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business.
Google Review
- January 25, 2020
Google Review
- January 25, 2020
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business.
Google Review
- January 24, 2020
Left by Susanne S.
Again, Another great service department visit. Courteous personnel and my service advisor "Rosie Ruiz" as always outstanding
Response from the owner Replied: We are so glad to hear that! We agree that Rosie is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- January 23, 2020
Left by Edilberto N.
Id like to express my gratitude to your dealer. Every time I get a service in there, Im very satisfied. You have very qualified personal on service department, Ive been assisted by David and Stephanie , theyre both great. Im looking forward to keep in service my new C-300 in there for years to come....
Google Review
- January 23, 2020
Left by Andrea T.
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business.
Google Review
- January 23, 2020
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business.
Google Review
- January 23, 2020
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business.
Google Review
- January 23, 2020
Val Sanchez is amazing!! Best service experience ever. Thank you so much!
Cars.com Review
- January 22, 2020
My vehicle required a roadside assistance. Theres guys handled everything. From the person answering the phone to the service coordinator to the roadside assistance people and the technician working on the vehicle was nothing but a pleasure could not ask for a better dealership. Love the experience...
Dealer response from DealerRater Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business.
Yelp Review
- January 22, 2020
Great service and location. Ralph Perez was very courteous and professional in helping me choose the right vehicle. Very impressed by service department as well.
Google Review
- January 21, 2020
Google Review
- January 21, 2020
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business.
Google Review
- January 21, 2020
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business.
Google Review
- January 21, 2020
Left by Magaly D.
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business.
Google Review
- January 20, 2020
Left by Maximiliano C.
Response from the owner Replied: Thank you, Maximiliano. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 19, 2020
Going on my second purchase if you're looking for a honest and fair price. Don't bother looking any where else but Mercedes-Benz of Coral where they definitely treat you like family.
Google Review
- January 19, 2020
Left by Enrique A.
Response from the owner Replied: Thank you, Enrique. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 19, 2020
Response from the owner Replied: Thank you, Trini. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 19, 2020
Left by Mirta M.
The agent was great and the service also.The only thing was cheap was charging $5 for the fuel on the loaner car.I was used to a higher standard of courtesy from M Benz. Thanks.
Google Review
- January 19, 2020
Left by Donna H.
Response from the owner Replied: Thank you, Donna. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 19, 2020
Left by Ximena R.
Response from the owner Replied: Thank you, Ximena. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 18, 2020
Left by Sam G.
service was wonderful .
Response from the owner Replied: Thank you, Sam. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 18, 2020
Left by Joshua G.
Our service rep was very professional and thorough!Will definitely return for our oil changes.
Response from the owner Replied: Thank you, Joshua. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 17, 2020
Response from the owner Replied: Thank you, Maria. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 17, 2020
Response from the owner Replied: Thank you, Sylvia. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 17, 2020
Response from the owner Replied: Thank you, Eddie. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Cars.com Review
- January 17, 2020
Fernando Rengifo - superb customer service, as always.
Dealer response from DealerRater Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 14, 2020
Freddy was a true gentleman! Service was on time and my car was washed and vacuumed! Love the service!
Response from the owner Replied: We are so glad to hear that Susan. We agree that Freddy is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- January 14, 2020
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 13, 2020
Left by Anjali C.
Response from the owner Replied: Thank you, Anjali. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 13, 2020
Great service
Response from the owner Replied: Thank you, Mileydi. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 13, 2020
Left by Aida S.
Great service, as always!
Google Review
- January 12, 2020
Left by Joachim H.
Response from the owner Replied: Thank you, Joachim. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 12, 2020
Left by Susan G.
Response from the owner Replied: Thank you, Susan. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 12, 2020
Response from the owner Replied: Thank you, Budd. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Cars.com Review
- January 12, 2020
Left by Claudio A.
I was switching brand and Jorge was patience and Kind all the time. Its hard today a Good consultant such as him. The whole experience at the dealership was amazing.
Google Review
- January 12, 2020
Left by Jaime C.
I've been coming here for years, Aldo Guerra the service advisor is exceptional.
Response from the owner Replied: Thank you, Jaime. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Google Review
- January 11, 2020
Left by Frank D.
Google Review
- January 11, 2020
Google Review
- January 11, 2020
Left by Giancarlo R.
Google Review
- January 11, 2020
Left by Gary D.
Google Review
- January 11, 2020
Left by Terry P.
Google Review
- January 11, 2020
Left by Michael H.
Google Review
- January 11, 2020
Left by Danette P.
Google Review
- January 11, 2020
Google Review
- January 11, 2020
Google Review
- January 11, 2020
Left by Faustino R.
Google Review
- January 11, 2020
Google Review
- January 11, 2020
Left by James M.
Response from the owner Replied: We are so glad to hear that. We agree that Val is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- January 11, 2020
Google Review
- January 11, 2020
Left by Jeffrey E.
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Response from the owner Replied: Thank you, Jennifer. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Response from the owner Replied: Thank you, Irasema. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Left by George A.
Response from the owner Replied: Thank you, George. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Response from the owner Replied: Thank you, Miguel. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Response from the owner Replied: We are so glad to hear that! We agree that Freddy is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- January 11, 2020
Left by Camilo C.
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Left by Katherine F.
Response from the owner Replied: Thank you, Katherine. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Left by Mayra M.
Response from the owner Replied: Thank you, Mayra. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Left by Aliaksei V.
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
A totally wonderful experience!
Response from the owner Replied: Thank you, Irasema. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Very good service by Marcos Gonzalez; a little problem with getting my loaner
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Left by George A.
This Dealership actually cares about you an your car. I would like to mention 2 people that made my experience exceptional: Matias Scolnik and Frankie Cao. Thank you guys for your help with my car.
Response from the owner Replied: Thank you, George. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Left by Mayra M.
Excellent service. Jesus Romero took my car quickly, despite not having an appointment and not being my service advisor. He is now!!! Very professional and friendly. Thank you!!
Response from the owner Replied: Thank you, Mayra. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 11, 2020
Left by Katherine F.
They were quick, efficient & professional.
Response from the owner Replied: Thank you, Katherine. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 10, 2020
Left by James M.
The MBCG service team is top notch. My service adviser, Val, always provides detailed explanations of the maintenance recommended, and each time I use their services for maintenance or repairs, I know my car is in good hands. Val also helps me understand what is needed to keep my car running great.
Response from the owner Replied: We are so glad to hear that. We agree that Val is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- January 09, 2020
Response from the owner Replied: Thank you, Andres. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 09, 2020
Byron Soler is the man!!! He truly understands what top level customer service is that I know Mercedes is trying to live up to!!!
Google Review
- January 09, 2020
Left by Jacinto F.
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 09, 2020
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Cars.com Review
- January 08, 2020
Left by Ismael M.
A good experience, good service and solved the vehicle problems, I recommend it to anyone
Dealer response from DealerRater Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 08, 2020
great service
Response from the owner Replied: Thank you, Jennifer. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 07, 2020
Left by Saralee L.
Response from the owner Replied: Thank you, Saralee. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 07, 2020
Response from the owner Replied: Thank you, Enrique. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 07, 2020
Left by Ivett D.
Response from the owner Replied: Thank you, Hector. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 06, 2020
Great service! It is easy and convenient and the customer service is excellent! Frankie Cao is amazing, updates you constantly regarding your car during service!
Google Review
- January 05, 2020
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 04, 2020
Google Review
- January 04, 2020
Left by Mark G.
Response from the owner Replied: We are very sorry to hear about your experience. An excellent customer experience is our number one priority. Please reach out to us at (855) 893-0092 so that we can work to provide a positive outcome. Thank you, Richard Santalla
Google Review
- January 03, 2020
Left by David S.
Response from the owner Replied: Thank you, David. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- January 03, 2020
Matias Best AMG technician ever, knows how to take care of my SLS AMG. Never going again to another dealer!! Coral gables service is N1 in Miami.
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience.