Cars.com Review
- September 16, 2020
everything was spectacular and above all my service supervisor Tony. Feuntes is truly professional and has excellent manners and Knowledge and expertise of this car. One of the mean reasons I keep buying this Brand Mercedes benz from Coral. Gables Bill Ussery dealrship because of him.
Google Review
- September 16, 2020
Left by Carlos B.
Jose , was very profesional and friendly .Everything works like he explained to me and the car was back on time as he promised .I really appreciate it !
Google Review
- September 16, 2020
Great service.Great response time.
Response from the owner Replied: Gilberto, Thank you so much for choosing Mercedes-Benz of Coral Gables! Congrats on your new purchase, and let us know if we can be of any more assistance!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 15, 2020
Left by Esther D.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 15, 2020
Left by John D.
Response from the owner Replied: John, We appreciate you taking the time to leave us this 5-star rating. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 15, 2020
Left by Luis B.
Excellent service
Google Review
- September 15, 2020
Left by Lorenz P.
Response from the owner Replied: Lorenz, Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 15, 2020
Stephanie Segovia is the best of the best. She makes service a breeze and pleasurable.
Response from the owner Replied: Jerry, Thank you for taking the time to share your thoughts on working with Stephanie and our team. We're glad to hear we delivered such a great experience!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 14, 2020
Left by Mayda H.
My service experiences have always been good ones. Very professional and most of all efficient. Thank you.
Response from the owner Replied: Thank you, Mayda, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 14, 2020
Extremely professional staff and competent. I would recommend Mercedes of Coral Gables.My service advisor Tony Fuentes, is extremely knowledgeable and always keeps you advised on needed service.
Cars.com Review
- September 14, 2020
Excellent services and facilities. Nothing you shouldnt expect from a grade A brand .
Dealer response from DealerRater Replied: Carlo, Thank you for taking the time to tell everyone about your experience. We are glad you had a positive one. We hope to see you again for all your vehicle service and purchase needs. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- September 13, 2020
Google Review
- September 13, 2020
Top quality service.
Response from the owner Replied: Giselle, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 13, 2020
Response from the owner Replied: Nicole, We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 11, 2020
Left by Emily S.
Response from the owner Replied: Thank you for the 5-star review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 10, 2020
Left by Joe A.
AS ALWAYS FIRST CLASS SERVICE ALL PEOPLE ARE SUPER FRIENDLY AND EFFECTIVE
Response from the owner Replied: Thank you, Joe, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- September 10, 2020
Stephanie Segovia is super helpful and does her job exceptionally
Dealer response from DealerRater Replied: Thank you for your very kind review, Michelle. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Stephanie here at our dealership. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Cars.com Review
- September 10, 2020
Came late on a Saturday with a blown tire. Called from the Highway and the operator pick up the call and I explained that I had a blown tire. She call me by my name (use the caller ID) and asked me to drive carefully that she had reserve a loaner for me or if I prefer to stop and she will send...
Dealer response from DealerRater Replied: Carlos, thank you so much for your kind words for our service department. I'm glad to hear that our team provided such an outstanding experience. Thank you for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- September 10, 2020
Left by Joe A.
Response from the owner Replied: Thank you, Joe, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 09, 2020
A pesar de tener problemas con la marca referente a la disponibilidad de repuestos para mi GLB 250. Hemos sido atendidos por el Sr. Jose Artiles en el dealer MB Coral Gables y ha sido una persona altamente profesional, atenta y con una alta disposicin por ayudarnos a resolver la situacin. Recomiendo...
Response from the owner Replied: Thank you for your very kind review, Eduardo! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 08, 2020
Thank you!!!
Response from the owner Replied: Eddie,We're sorry to hear of your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly at your convenience.Regards, Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 08, 2020
I came in to this dealer today with my 3 children. I went inside and sat them down to read while I looked for the SUV that I wanted. I spent about 25 minutes in the store and NO ONE approached me to ask if I needed help buying this car. NO ONE greeted me, they looked at me as if I could not afford a...
Response from the owner Replied: Jacinto, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 08, 2020
Response from the owner Replied: Eddie,We're sorry to hear of your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly at your convenience.Regards, Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 07, 2020
Left by Daniela K.
Best dealership and outstanding service department with excellent and profession service always !!!
Google Review
- September 07, 2020
Excellent customer service. Great Service Rep, always deliver what they promise!!
Response from the owner Replied: Thank you, Candy! We are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 06, 2020
Left by David C.
Response from the owner Replied: Thank you, David! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 04, 2020
Response from the owner Replied: Thank you, Candy! We are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 04, 2020
Left by Roheim M.
Response from the owner Replied: We appreciate you taking the time to leave us a 5 star review, Roheim. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 04, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, Beatriz! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- September 04, 2020
Left by Michael S.
Google Review
- September 04, 2020
I leased a 2020 GLB and the only thing I requested was navigation, only to find out too late that it isnt even available on the model and what they meant when the salesman said it had navigation was I could use Apple Car Play. That was blatant deception! Then I went to have the car fixed for...
Response from the owner Replied: We're sorry to hear of your experience, Lisa. We would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- September 01, 2020
Had to come for the same issue twice in a month and had barely used the car.
Dealer response from DealerRater Replied: Thank you for your feedback, Sebastian! Please dont hesitate to reach out to me directly if you would like to discuss this issue. Thank you for choosing Mercedes-Benz of Coral Gables, we hope you will give us another opportunity to serve you. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- August 31, 2020
Stephanie my service representative was amazing! She made sure to explain everything and was patient the entire time. I would definitely work with her again.
Google Review
- August 31, 2020
thank you Fernando
Google Review
- August 31, 2020
Their facility was spotless with multiple hand sanitizer stations and everyone with masks. I felt very comfortable and safe. The staff that attended to me were very polite as well as helpful with providing answers to my questions. I dropped my car off for scheduled service and got it back the next...
Response from the owner Replied: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you again for your kind review.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 31, 2020
Left by Leonardo E.
A exceptional experience as always, service done on time as promised, facility is great and customer service fantastic.
Google Review
- August 31, 2020
Left by Celcia A.
VERY GOOD EXPERIENCE, NICE SERVICE AND ESPECIAL ATTENTION...!
Response from the owner Replied: Hi Celcia, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 30, 2020
Response from the owner Replied: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you again for your kind review.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 29, 2020
Left by Tony S.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, your rating means a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 29, 2020
Response from the owner Replied: Thank you, Claudia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 29, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 29, 2020
Left by Alvaro B.
Response from the owner Replied: We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 28, 2020
The service was amazing... the staff helped me with the loaner and my car was ready the same day.From the greeter at the entrance all the way to the waiting area which has a nice store that made me buy some cool mercedez items for my office..... was phenomenal
Google Review
- August 28, 2020
Response from the owner Replied: Thank you for the Five Star rating of Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- August 27, 2020
When I first called the dealership to make an appt the young lady that answered the phone was very abrupt, I felt like I called any dealership not a Mercedes dealership. I was told my service rep was Byron after sitting with Byron they had moved me to Valentin and I was moved. Valentin was...
Dealer response from DealerRater Replied: Thank you, Audrey, for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- August 27, 2020
Left by Janel F.
Response from the owner Replied: Thank you for the 5 star review, Janel! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 27, 2020
Left by Natalie S.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 24, 2020
Left by Dipesh H.
Stephanie in the service department looked after me while my car was being serviced exceptionally well. I was able to make the most of the time while I was waiting and get my work done in comfort. Everything with the car was taken care of without exception.
Response from the owner Replied: Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 22, 2020
Response from the owner Replied: We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 22, 2020
Left by Dipesh H.
Response from the owner Replied: Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- August 20, 2020
Left by Scott I.
The part I needed had to be ordered from Germany. I will be returning when that part is available and will complete the repair at that time..
Dealer response from DealerRater Replied: Hi Scott, We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- August 18, 2020
Response from the owner Replied: Thank you, Juan, for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 18, 2020
Left by Galina I.
Guillermo is always great :). Everyone is polite and happy! Thank you!I keep on coming back to service my car and Guillermo is outstanding. Unfortunately google doesnt allow me to review every time. In customer service positions consistency is the key and I cant show that I have been coming for the...
Google Review
- August 17, 2020
Like always, very efficient and friendly service. Best dealer. Thank you Aldo for your help, always very profesional and friendly.
Response from the owner Replied: Thank you, Miguel. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- August 16, 2020
Left by Michelle M.
Response from the owner Replied: Thank you, Michelle, for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
Response from the owner Replied: Thank you for sharing your experience with us, Sebastian! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
(Translated by Google) The worst are a liar(Original)Lo peor son uno mentiroso
Response from the owner Replied: Hello,We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
(Translated by Google) Excellent work (Original)Excelente trabajo
Response from the owner Replied: Thank you for your review and for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
Smooth, fast and very corteous. THe only negative point was the concierge service, where they show you how the car works. That was rushed and extremely superficial. But overall very good experience
Google Review
- August 14, 2020
Excellent Service
Response from the owner Replied: Thank you, Maria! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
I had Excellent Service
Google Review
- August 14, 2020
Always excellent, efficient, and courteous service every time!
Google Review
- August 14, 2020
Great service. Exceeded expectations.
Response from the owner Replied: Thank you so much, Angie, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
Ask for Tony. He has helped me with my AMG phenomenally.
Response from the owner Replied: Hi Jess,Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please contact me at your earliest convenience. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
excellent service, very friendly agent congratulations, good job
Response from the owner Replied: Ana, thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
Always a pleasant experience. An exceptional staff all around.
Response from the owner Replied: Thank you, Nelson, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
Very profesional and fast service . My account assigned representative Byron Soler was awesome!!!! Thank you
Response from the owner Replied: AnaLuisa, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
Left by Edson P.
Truly the best or nothing! Great service, fast and on point. Thanks for everything!!!
Response from the owner Replied: Hello Edson,Thanks for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
Frankie Cao is an outstanding service adviser ! Thanks
Response from the owner Replied: Marcos, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Frankie here at Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
Left by Sasha K.
Great experience at the service department as usual. Byron S. is my adviser and he always takes great care of me. I recommend that you ask for him if possible. He always keeps me informed throughout the process. He had my car dropped off at my house when it was complete. Thanks!
Response from the owner Replied: Thank you so much, Sasha, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Byron and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
For leasing, don't go here. The service is really not worth the price tag unfortunately. The brand should really exemplify the service but you just end up paying premium for the name.
Response from the owner Replied: Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? Thanks!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
Great customer service! My sales representative, Carlos Pereda found me exactly what I was looking for. Very Happy with my new car.
Response from the owner Replied: Ana, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
Left by Scott O.
David G was awesome...I was in and out with the rental within 15 minutes and contacted me promptly when the vehicle was ready. Great. easy experience.
Response from the owner Replied: Thank you for sharing your experience with us, Scott! We're happy to hear it went well and we truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
Dave my service advisor kept me up-to-date on what was being done which made me feel at ease, and being as difficult as I amI appreciate it very much.First class experience all the way.
Response from the owner Replied: Thank you for sharing your experience with us, Sebastian! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
Service is consistently great. Pleasant, efficient, courteous. Other dealerships should come and take notes on how customers should be treated
Response from the owner Replied: Thanks, Jonathan, for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 14, 2020
Excellent experience. My service advisor, Dave Gossett is a gentlemen andan extremely courteous, professional and a very knowledgable person. He makes your visit to the agency a pleasure. You should make an effort tohave more people as service advisors like Mr. Gossett. Thank You
Google Review
- August 14, 2020
Left by Safiya S.
After having such a bad experience at MB Miami Autonation, I left and went to Coral Gables where Jorge & George went up and beyond to accommodate me & fix the issue MB Miami Autonation iniated. Im so appreciative of their service and recommend them & this location to everyone. Thank you.
Response from the owner Replied: Thanks, Safiya, it's great to hear that our service team was able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 13, 2020
Response from the owner Replied: AnaLuisa, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 13, 2020
Response from the owner Replied: Ana, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 12, 2020
Response from the owner Replied: Raimundo, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 12, 2020
Response from the owner Replied: Luis, Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 12, 2020
Response from the owner Replied: Marcos, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Frankie here at Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 12, 2020
(Translated by Google) Excellent service and attention, Mr. Carlos is the best(Original)Excelente servcio y atencion, el Sr. Carlos es el mejor
Response from the owner Replied: We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 11, 2020
Just purchased my first Mercedes-Benz 8 days ago; I am glad I chose the right dealership!Carlos Escobar was our sales representative and provided OUTSTANDING no hassle service, he was professional, patient and was able to answer all our questions during the test drive.In addition he made us feel...
Response from the owner Replied: Fabio, Thanks for sharing your thoughts about your experience working with Carlos, Hector, and Rosa here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 10, 2020
Response from the owner Replied: Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 10, 2020
Left by Olga B.
Response from the owner Replied: Thank you, Olga! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 10, 2020
Left by Mari C.
Response from the owner Replied: Thank you, Mari, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 10, 2020
Response from the owner Replied: We appreciate you taking the time to leave us the good feedback, Cesar. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 07, 2020
Response from the owner Replied: Hi Jose,We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 07, 2020
Response from the owner Replied: Thank you so much, Angie, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 06, 2020
Response from the owner Replied: We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 05, 2020
Response from the owner Replied: Hello,We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 05, 2020
Left by Samantha G.
Response from the owner Replied: Thank you, Samantha, for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- August 05, 2020
Also helped me and he was awesome. Like usual you guys really provide a great service that I don't mind paying extra for.
Dealer response from DealerRater Replied: Hello Heidi, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- August 05, 2020
Response from the owner Replied: Thank you for the great rating, Chema! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 03, 2020
Response from the owner Replied: Thank you, Brandon, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 03, 2020
Response from the owner Replied: Hi James,We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 03, 2020
(Translated by Google) Since 2001 I have been a client of Bill Ussery motors, Coral Gables and I have never had a complaint about the attention, service, kindness and good treatment of the staff of this Mercedes Benz dealership. Special mention deserves Mr. Frank Portillo, who has been my sales...
Response from the owner Replied: Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 03, 2020
Desde el ao 2001 soy cliente de Bill Ussery motors, Coral Gables y nunca he tenido una queja de la atencin, del servicio, de la amabilidad y buen trato del personal de este concesionario Mercedes Benz. Mencin especial merecen el Sr. Frank Portillo, quien ha sido mi representante de ventas por todos...
Response from the owner Replied: Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 03, 2020
Response from the owner Replied: We are very happy to have provided you with such a positive experience, Rosany! We sincerely value your business and look forward to your next visit.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 03, 2020
Left by Sasha K.
Response from the owner Replied: Thank you so much, Sasha, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Byron and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 03, 2020
(Translated by Google) Spectacular, we were attended by Mr. Jose Artiles, super polite, responsible, friendly and efficient, the most important thing he helped us to solve the problem very quickly, he deserves the 5 stars(Original)Espectacular, nos atendi el Sr. Jose Artiles, sper educado,...
Response from the owner Replied: We are very happy to have provided you with such a positive experience, Rosany! We sincerely value your business and look forward to your next visit.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Yelp Review
- August 03, 2020
Great experience at the service department as usual. My adviser Byron S. is awesome. Always takes great care of me and keeps me informed throughout the process. They dropped the car off at my house when finished too. Thanks!
Google Review
- August 01, 2020
Response from the owner Replied: Thanks, Raquel, we appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 01, 2020
Response from the owner Replied: Thank you for your review and for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- August 01, 2020
Left by Safiya S.
Response from the owner Replied: Thanks, Safiya, it's great to hear that our service team was able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 31, 2020
Left by Jorge B.
(Translated by Google) Excellent attention as always. Speed and efficiency. Undoubtedly Mercedes Benz class service !!(Original)Excelente atencin como siempre. Velocidad y eficiencia. Sin dudas servicio clase Mercedes Benz !!
Cars.com Review
- July 31, 2020
Excellent service, Rosi is very good service adviser
Dealer response from DealerRater Replied: Hi Yara, Thank you for sharing your experience with us! We're happy to hear our staff was able to take great care of you and listen to all of your needs. We truly appreciate your feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- July 30, 2020
Response from the owner Replied: Thank you, Mitchell! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 30, 2020
Left by Gabriela B.
Response from the owner Replied: Thank you for the 5-star rating, Gabriela! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 30, 2020
Response from the owner Replied: Ana, thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 30, 2020
Response from the owner Replied: Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? Thanks!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 30, 2020
Left by Scott O.
Response from the owner Replied: Thank you for sharing your experience with us, Scott! We're happy to hear it went well and we truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 30, 2020
They were all great. I went there for the first time for the recall on my car and everything was smooth. But they didn't properly wash my car, neither inside nor outside.Update 7/29/2020: It was very crowded even tho the increasing covid numbers in Miami. However, they were quite fast to do my...
Google Review
- July 29, 2020
Left by Jose M.
Response from the owner Replied: Hi Jose, thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 29, 2020
Response from the owner Replied: Thank you, Nelson, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- July 27, 2020
Taking my car in for service is always a pleasure thanks to Frankie Cao. He always is on top of everything and never makes me wait to be helped. Highly recommend Frankie and MB of Coral Gables to anyone that wants top notch service. Keep up the great work.
Dealer response from DealerRater Replied: Hello Javier, We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- July 26, 2020
Left by Edson P.
Response from the owner Replied: Hello Edson,Thanks for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 25, 2020
Response from the owner Replied: Thanks, Jonathan, for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 25, 2020
Response from the owner Replied: Thank you, Ivete, for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 24, 2020
Left by Giorgio P.
Response from the owner Replied: Thank you, Giorgio, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 24, 2020
Response from the owner Replied: We appreciate you taking the time to leave us the good feedback, Luis. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- July 24, 2020
I'VE BEEN COMING HERE FOR MANY YEARS AND NEVER HAD A BAD EXPERIENCE OR PROBLEM WITH THE SERVICE AT YOUR DEALERSHIP ! TONY FUENTES HAS BEEN MY SERVICE ADVISOR FOR MANY YEARS . THE STAFF IS ALWAYS COURTEOUS AND POLITE WHENEVER I'VE COME INTO THE DEALERSHIP AND NOW WITH THE PANDEMIC OCCURRING THEY'RE...
Dealer response from DealerRater Replied: Hello, Stuart, Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- July 23, 2020
Left by Liliana C.
Response from the owner Replied: Liliana, thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 23, 2020
Response from the owner Replied: Thank you, Maria! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- July 21, 2020
Left by Helmar H.
good friendly quick efficient ( but expensive) service at a moment's need without appointment
Dealer response from DealerRater Replied: Helmar, thank you for sharing your feedback. It's great to hear that our team was able to help and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- July 20, 2020
Very pleased with the attentiveness Mr.Tony Fuentes provided me with being my first time @ this Dealer. Although I must say everyone in the Customer Service Counter were very nice and professional. The only thing that did not meet my expectations was the Car Wash. * Needs Improvement*
Response from the owner Replied: Thank you, Niki, so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 20, 2020
Left by Lourdes F.
Response from the owner Replied: We appreciate you taking the time to leave us the good feedback, Lourdes. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- July 20, 2020
Amazing customer service and I felt very safe during the Covid situation.
Dealer response from DealerRater Replied: Hi, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- July 20, 2020
Response from the owner Replied: Thank you, Steven, for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 17, 2020
Left by Vania H.
I am very happy and grateful for the excellent customer service we received at the dealer, specially Carlos Escobar. He treated us AMAZING! He was also very knowledgeable about the car and was able to give us great recommendations that helped us to make our decision for the 2020 AMG C63 Coupe! I...
Response from the owner Replied: Hi Vania,We are very happy to have provided you with such a positive experience with Carlos! We sincerely value your business and look forward to your next visit.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 17, 2020
My ML 350 have had over 10 years, and taken very good care of. MB CG shows the same level of care and attention when servicing the car. Additionally, David Gossett who I worked with was understanding, and knowing that I had a meeting to get to got me a loaner and on my way quickly. Top notch, and...
Response from the owner Replied: Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 17, 2020
Left by Marko L.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 15, 2020
Response from the owner Replied: Hi Jess,Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please contact me at your earliest convenience. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 14, 2020
I went to fix the AC of my car and TONY the guy who helped me. Charged me a crazy amount to get it fixed. I asked for the estimate he sent me a page that didnt specify nothing. Just showed labor cost and parts cost. I asked him for the parts numbers and when I looked up the parts online he was...
Google Review
- July 14, 2020
Left by Francesco P.
THE BEST OR NOTHING!!
Response from the owner Replied: Thank you so much, Francesco, for choosing Mercedes-Benz of Coral Gables! Congrats on your new purchase, and let us know if we can be of any more assistance!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 14, 2020
Service is on point, Frankie Cao is the best advisor ever!!
Response from the owner Replied: Thank you for your business and this review. We're happy to hear Frankie was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 14, 2020
It's all about the Coral Gables, Fl. team, they are attentive, responsive and professional.
Response from the owner Replied: Thank you so much for your excellent review, Samir! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 14, 2020
Service Department and loaner department had great customer service skills, they reminded me why i lease Mercedes Benz above the rest
Google Review
- July 14, 2020
Left by Raul G.
Best service of and of the MB dealers and I have used several.
Response from the owner Replied: Thanks, Raul, for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 14, 2020
As always, Mercedes-Benz of Coral Gables provides excellent service, along with professional and friendly staff as you arrive and depart location.
Response from the owner Replied: It's great to hear, Barbara, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 14, 2020
Byron Soler is a fabulous representative of Mercedes of Coral Gables! His level of customer service stands out, not only within his industry, but among providers of customer service worldwide!
Response from the owner Replied: Hello Ron,Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 14, 2020
Left by Jennifer F.
David is exceptional!! He is professional, efficient and meets my expectation of the Mercedes culture.
Response from the owner Replied: It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 14, 2020
Dave Goset is my service person. I have had nothing but easy, efficient experiences orchestrated by Dave. My most recent experience was stress free, contact free, sanitary and a total pleasure. Thank you, Dave!!
Google Review
- July 14, 2020
Left by Lisa M.
very patient employees. very polite and helpful. great experience despite Covid!
Response from the owner Replied: Thank you, Lisa, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 14, 2020
Left by Mark T.
Great experience, as always, at Mercedes-Benz Coral Gables. Thank you to Jose Artiles, my service advisor, for all the great help with my pre-road trip inspection. I always love the TLC you give my GL450...and to me too!
Response from the owner Replied: Hello Mark,Thank you for taking the time to write this review and let us know how we are doing! Our customers are our top priority and your feedback is greatly appreciated. All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 14, 2020
Left by Ximena D.
Great service overall. Marcos Gonzlez was awesome!
Response from the owner Replied: Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 14, 2020
Second time I had my tires rotated there at almost $70.00 and only realized after I was almost home that they did not reset/adjust the pressure. This same thing happened the last time as well. Not happy. The small details count the most.
Response from the owner Replied: Hi,Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message so we can learn more about your visit?Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 14, 2020
Marcos Gonzalez in the service department, truly makes you one of the family at MB of Coral Gables!
Response from the owner Replied: We are very happy to hear that Marcos provided you with such a positive experience! We sincerely value your business and look forward to your next visit.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 14, 2020
Left by Jeffrey F.
Coral Gables Mercedes is all about customer service. The best car dealership I have dealt with. First rate in all respects. David Gossett has been my service advisor for several years. Highly recommend David. He is professional, honest and responsive.
Response from the owner Replied: Thank you, Jeffrey. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 14, 2020
Left by Ileana E.
The best care someone can ask for. Marcos Gonzalez has been my service advisor for many years and one of the many reasons I keep buying from MB of Coral Gables.
Response from the owner Replied: Ileana, thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 14, 2020
Tony Fuentes in the service department is exemplary! This dealership is attentive to your needs and provides excellent service.
Response from the owner Replied: Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 14, 2020
Response from the owner Replied: It's great to hear, Barbara, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 13, 2020
Left by Francesco P.
Response from the owner Replied: Thank you so much, Francesco, for choosing Mercedes-Benz of Coral Gables! Congrats on your new purchase, and let us know if we can be of any more assistance!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- July 13, 2020
Left by Emilio F.
Great service. Service Rep, Alex Morales, was very knowledgeable and informed me of my options. The car was ready on-time, as always.
Dealer response from DealerRater Replied: Emilio, thank you for your review, it's wonderful to hear that Alex delivered such a great experience. We look forward to seeing you next time! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Cars.com Review
- July 12, 2020
Vehicle developed issues over the weekend and had to be dropped off after hours. Key drop process was easy. Service was fast, friendly and efficient.
Dealer response from DealerRater Replied: Thanks for your review, Ivy! It's great to hear that you had such a positive service experience. We look forward to seeing you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- July 11, 2020
Left by Ileana E.
Response from the owner Replied: Ileana, thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- July 11, 2020
Every time I visit the service department I always leave delighted with the customer service I receive specially from the Service Manager Lorena she is always committed to making sure the customer is well taking care of and satisfy with the service from the service department Thank you
Dealer response from DealerRater Replied: Thank you for your review and kind words for Lorena! We appreciate your business and look forward to seeing you again here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- July 10, 2020
Service department is outstanding!! Ive been there for maintenance and they are amazing. Jose Artiles is the best service manager Ive ever had the pleasure to meet . Great follow up and best customer service Ive ever had.I dont ever write reviews but I felt compelled because I always leave that...
Response from the owner Replied: Thank you for sharing your experience with us! We're happy to hear that Jose took such good care of you. We truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 08, 2020
Response from the owner Replied: Hi,Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message so we can learn more about your visit?Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 06, 2020
Response from the owner Replied: Ana, thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 06, 2020
Response from the owner Replied: Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 05, 2020
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 05, 2020
Response from the owner Replied: Thank you for the great rating, Tom! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 04, 2020
Left by Ximena D.
Response from the owner Replied: Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 03, 2020
Response from the owner Replied: We are very happy to hear that Marcos provided you with such a positive experience! We sincerely value your business and look forward to your next visit.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- July 03, 2020
Everyone was very professional and courteous. Repairs were completed on time and my vehicle was also cleaned and disinfected. Val was very helpful, as usual, and afford me several options on what services would be beneficial. Overall excellent service!
Dealer response from DealerRater Replied: Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- July 02, 2020
(Translated by Google) Excellent service from the staff, they helped me in every possible way and treated me like a gentleman, thank you, I will definitely buy my cars again.(Original)Exelente servicio del.personal me alludaron en todos los aspectos posibles y me trataron como un caballero gracias...
Response from the owner Replied: Thank you so much for choosing Mercedes-Benz of Coral Gables! Congrats on your new purchase, and let us know if we can be of any more assistance!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 01, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 01, 2020
Response from the owner Replied: Thank you so much for choosing Mercedes-Benz of Coral Gables! Congrats on your new purchase, and let us know if we can be of any more assistance!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- July 01, 2020
Left by Jennifer F.
Response from the owner Replied: It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Yelp Review
- June 29, 2020
Great experience here today and left with a new car within 2 hours. Painless, knowledgeable, and pleasant to deal with. So glad we ended up here to purchase our car! Ask for Flo (Florian).
Google Review
- June 28, 2020
Response from the owner Replied: We appreciate you taking the time to leave us a 5 star review, Marcos. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 28, 2020
Left by Jeffrey F.
Response from the owner Replied: Thank you, Jeffrey. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- June 27, 2020
Left by Gabriel M.
Fast, Good, Effective and Courteous is the service received from Byron Soler at the Mercedes of Coral Gables.
Dealer response from DealerRater Replied: Hi Gabriel, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad Byron was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- June 27, 2020
Response from the owner Replied: Thank you for your business and this review. We're happy to hear Frankie was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 27, 2020
Left by Mariela S.
Response from the owner Replied: Thank you for taking the time to share your thoughts on working with our team, Mariela. We're glad to hear we delivered such a great experience! We appreciate your business.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 27, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, Karen. Your rating mean a lot to us. We're glad we were able to help and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 27, 2020
Response from the owner Replied: Thank you, Isabel! We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 26, 2020
Left by Mariela S.
(Translated by Google) Very kind since I arrived, super attentive attention they fixed my car super fast ... the super clean place .....And they even wanted to pay for my Uber if they didn't have someone to take me home after leaving my vehicle there .... without saying more obviously 5 stars .......
Response from the owner Replied: Thank you for taking the time to share your thoughts on working with our team, Mariela. We're glad to hear we delivered such a great experience! We appreciate your business.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 25, 2020
Response from the owner Replied: Thank you for the 5 star review of Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Yelp Review
- June 23, 2020
I brought my car in for my first maintenance; not only is maintenance overpriced ( I purchased a maintenance program with the lease which was supposed to include everything, and all of a sudden I need a tire rotation which is added to the cost of maintenance?) but during a time of pandemic , I would...
Google Review
- June 22, 2020
Response from the owner Replied: Hello Jennifer,Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 21, 2020
Response from the owner Replied: Jorge, We appreciate you taking the time to leave us this 5-star rating. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 21, 2020
Response from the owner Replied: Santiago, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 21, 2020
Left by Tangilar D.
Response from the owner Replied: Tangilar, Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 21, 2020
Left by Richard R.
Response from the owner Replied: Richard, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- June 20, 2020
Left by Antonio M.
Valentin Sanchez, the service advisor, kept me informed of the progress of the repairs.
Dealer response from DealerRater Replied: Hello Antonio, Thank you for the great review of Valentin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- June 19, 2020
Response from the owner Replied: Thank you so much for your excellent review, Samir! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 18, 2020
Left by Michael S.
Response from the owner Replied: Thank you, Michael! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 18, 2020
Response from the owner Replied: Thanks, Julian, for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 18, 2020
Left by Anthony C.
Response from the owner Replied: Thank you, Anthony, for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 18, 2020
Left by Roxana S.
Response from the owner Replied: Roxana,We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 18, 2020
Left by Lisa M.
Response from the owner Replied: Thank you, Lisa, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 18, 2020
Left by Raul G.
Response from the owner Replied: Thanks, Raul, for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 17, 2020
Response from the owner Replied: Thank you, Kathia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 17, 2020
Response from the owner Replied: Hello Ron,Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 16, 2020
Left by Robert D.
Response from the owner Replied: Hello Robert,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 16, 2020
Left by Mark T.
Response from the owner Replied: Hello Mark,Thank you for taking the time to write this review and let us know how we are doing! Our customers are our top priority and your feedback is greatly appreciated. All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 14, 2020
Left by Gabriel F.
Phenomenal all the way through!
Response from the owner Replied: Thank you, Gabriel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 14, 2020
Busy but FAST service!
Response from the owner Replied: Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 14, 2020
Left by Barbara S.
Brad was so well informed. I was truly amazed. Thank you!!!!!
Response from the owner Replied: Thank you, Barbara, so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 14, 2020
Left by Bernard B.
I have been a client of this dealership for over 15 years, have bought and owned a few MB cars. The service department is outstanding and Marcos is on top of everything, strongly recommended for any Merceded Benz owner.
Response from the owner Replied: Hello Bernard,Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 14, 2020
Nadir did an excellent job showcasing the cars we wanted to see as well as the great service MB of Coral Gables provides. Would definitely recommend to friends and family.
Response from the owner Replied: Thank you, Federico, it's great to hear that Nadir provided such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 14, 2020
Stephanie was an amazing service advisor who went far out of her way to make this a great experience shes the best
Google Review
- June 14, 2020
Exceptional service, cleanliness and timeliness. Great at communicating every step of the way.
Response from the owner Replied: Hello Marco,Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 14, 2020
Left by Grace M.
World Class Customer Service dealership. Stephanie Segovia at the Service Department is professional, knowledgeable, has excellent customer service! Love doing business with Mercedes Benz of Coral Gables!
Google Review
- June 14, 2020
Response from the owner Replied: Thank you, Carmen, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 13, 2020
Response from the owner Replied: We appreciate, Pia, you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 13, 2020
Left by Barbara S.
Response from the owner Replied: Thank you, Barbara, so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 13, 2020
Left by Gabriel F.
Response from the owner Replied: Thank you, Gabriel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 13, 2020
Alex Morales was professional, prompt and accurate. He listened to my concerns and did not hesitate to look into it and come back expeditiously with the answers. The only suggestion for improvement is the Loaner Department. If Iam scheuled to go in for service days in advance. Then there is no...
Google Review
- June 12, 2020
Response from the owner Replied: Thanks, Gus, for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 12, 2020
Response from the owner Replied: Thank you for the great review, Yan! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 12, 2020
Response from the owner Replied: We appreciate your business, Ino, and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- June 11, 2020
Very please with the way my problem was handled, specially by my service manager. Very pleasant experience.
Dealer response from DealerRater Replied: Hi Juan, Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- June 11, 2020
Left by Ashley K.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, Ashley! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 11, 2020
Response from the owner Replied: Thank you, Pablo! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 11, 2020
Response from the owner Replied: Thanks for the 5-star rating, Lucy. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 11, 2020
Response from the owner Replied: Thank you, Federico, it's great to hear that Nadir provided such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Yelp Review
- June 11, 2020
Mercedes Benz at coral gables were amazing! From the moment you walk in you are greeted with a smile from the receptionist to the sales guy. All of the cars are beautiful so it was hard to choose however i did wanted a sporty car. I went with my hubby since it was a surprise from him to me however...
Google Review
- June 10, 2020
Left by Digna C.
Response from the owner Replied: Hello Digna,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 10, 2020
Response from the owner Replied: Hello Maria,Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 10, 2020
Left by Bernard B.
Response from the owner Replied: Hello Bernard,Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 10, 2020
Response from the owner Replied: Hello Marco,Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 10, 2020
Called this dealership over a year ago about pending Takata airbag recall and still no parts available to replace it. Now i have my airbag service light on, i dont feel safe driving my vehicle until it is replaced. When i called to tell them this they simply responded that it was not their issue and...
Response from the owner Replied: Hello Lissa,We're sorry to hear of your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- June 10, 2020
Left by Abanoub M.
the ONLY place in FL that got SMART technicians still was there for a recall .. 4 hours away and they get me in priority .. done same day and got back Thanks David so much for your assistance .. make it a great day!
Dealer response from DealerRater Replied: Thank you for the kind words for our service department! We look forward to sharing your compliments with David and the team, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- June 09, 2020
Left by Alejandro S.
Response from the owner Replied: Hello Alejandro,We appreciate you taking the time to leave us the 5-star rating! We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 08, 2020
Response from the owner Replied: Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 07, 2020
Response from the owner Replied: Oscar, thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 07, 2020
Response from the owner Replied: Thanks, Mark, we appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 07, 2020
Response from the owner Replied: Thank you for the 5-star rating, Susana! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 07, 2020
Response from the owner Replied: Hi Claudia, thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 07, 2020
Response from the owner Replied: We appreciate you taking the time to share your feedback! We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Left by Yudy M.
Response from the owner Replied: Yudy, thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Response from the owner Replied: Thanks for the 5-star rating, Michael. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Left by Angel A.
Response from the owner Replied: Thank you, Angel! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Left by Linda B.
Response from the owner Replied: Thank you, Linda, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Left by Shaun S.
Response from the owner Replied: Thanks, Shaun, we appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Response from the owner Replied: Thanks, Enoc, for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Response from the owner Replied: Thank you for the great rating! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Response from the owner Replied: Thank you, Jorge! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
Left by Ela D.
Response from the owner Replied: Hello Ela,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 06, 2020
This is my first Mercedes Benz and so far so good. I took my car in for service, for the first time, and everything went smooth. I needed 2 new tires and to my surprise the prices was not high. My service advisor, Fernando, even found me a rebate. Always try to make an appointment and also try...
Google Review
- June 04, 2020
Left by Marjorie B.
Google Review
- June 04, 2020
Left by Gigi B.
Google Review
- June 04, 2020
Response from the owner Replied: Hello Omar,Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 04, 2020
Response from the owner Replied: THello Mohamed,hank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 04, 2020
Response from the owner Replied: Thank you for the 5-star rating, Edwardo! We appreciate your business and hope to see you again soon here at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 03, 2020
I had a little issue with my car, but Fernando Rengifo and Mike (Manager) assisted me and the issue was resolve satisfactorily. Thank you guys for your help.
Response from the owner Replied: Hello Omar,Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 03, 2020
The tremendous staff and leadership at Mercedes Benz Coral Gables exceeds all expectations a customer would want from a dealership. Stephanie Segovia - one of the best service writers in the business. Handles customers with professionalism and kindness. Matias - Master Technician - Took the time to...
Response from the owner Replied: Thank you, Eric, for taking the time to share your thoughts on working with Nick, Matias, Stephanie, and the rest of our team. We're glad to hear we delivered such a great experience!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 02, 2020
Response from the owner Replied: We appreciate your business, Jose, and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 02, 2020
Exceptional service from Damien and Francisco when buying my GLE this past week. It was the absolute best car buying experience I have ever had. Thank you.
Response from the owner Replied: THello Mohamed,hank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 02, 2020
Response from the owner Replied: Hello Hortensia,We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 01, 2020
Response from the owner Replied: Carlos,We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 01, 2020
Left by Steven A.
Response from the owner Replied: We appreciate you taking the time to leave us a 5 star review, Steven. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- June 01, 2020
Left by Claudia C.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, Claudia! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 31, 2020
Response from the owner Replied: Thank you for the 5 star review, Sandy! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 31, 2020
Left by Martha N.
Response from the owner Replied: Thank you,, Martha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 31, 2020
Left by Katherine V.
If your trying to decide which MB location to visit, focus your attention to the Coral Gables store. From the moment you step in the doors your greeted with friendly smiles and the sales staff is very professional. The entire process from start to finish is an absolute pleasure. In the last 8 years...
Google Review
- May 29, 2020
Response from the owner Replied: Hi Grisell, thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 29, 2020
Left by Myriela T.
Response from the owner Replied: Thank you for the great review, Myriela! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 29, 2020
Response from the owner Replied: Thanks, Pedro, we appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 29, 2020
Response from the owner Replied: Hi Othman, thank you for choosing Mercedes-Benz of Coral Gables, we truly appreciate the 5-star rating. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 28, 2020
Response from the owner Replied: Thank you, Julian! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 28, 2020
Google Review
- May 28, 2020
Google Review
- May 28, 2020
Response from the owner Replied: Eddie,We're sorry to hear of your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly at your convenience.Regards, Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 28, 2020
Response from the owner Replied: Thank you for your very kind review, Olivier. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 28, 2020
Response from the owner Replied: Thank you so much for your wonderful review! We are thrilled that Aldo and the team provided such excellent customer service, and we thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 28, 2020
Left by James K.
Response from the owner Replied: Thank you so much for your excellent review, James! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 28, 2020
Response from the owner Replied: Thanks, Arthur, for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 27, 2020
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 27, 2020
They showed up when they said.....Did the service and brought the car back when they said. Very satisfied.
Response from the owner Replied: Thanks, Arthur, for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- May 27, 2020
Stephanie was amazing as usual, taking care of everything and keeping me informed every step of the way. I have already recommended her to my friends who are all very happy with the service she provides, just like Lorena before her.
Dealer response from DealerRater Replied: Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- May 26, 2020
Left by Marina R.
Response from the owner Replied: Hi Marina, thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 26, 2020
Response from the owner Replied: Maria, thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 25, 2020
I had the worst service ever in my life.
Response from the owner Replied: Eddie,We're sorry to hear of your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly at your convenience.Regards, Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 25, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, Paulo! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 24, 2020
Left by Jennifer V.
Response from the owner Replied: Hello Jen,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 24, 2020
Left by Mayda C.
Response from the owner Replied: Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 24, 2020
Left by Jeniffer M.
Response from the owner Replied: Thank you, Jeniffer, we appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 24, 2020
(Translated by Google) The service and attention have always been very good, everything has been resolved as soon as possible and corresponding services have lent me a car while they have mine ready.The car has turned out very good.(Original)El servicio y la atencin siempre han sido muy buenos, todo...
Response from the owner Replied: Regina, thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- May 24, 2020
excellent customer service! Very pleased with everything!
Dealer response from DealerRater Replied: Mayda, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 24, 2020
This is my 3rd car with this dealership, unbelievable service.
Response from the owner Replied: Thank you for your very kind review, Olivier. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 24, 2020
Aldo my service advisor was excellent. Gave me my vehicle when he promised and service was great. Very happy.
Response from the owner Replied: Thank you so much for your wonderful review! We are thrilled that Aldo and the team provided such excellent customer service, and we thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 24, 2020
Left by James K.
I was pleased to get my work done with no prior appointment on the same day.
Response from the owner Replied: Thank you so much for your excellent review, James! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 23, 2020
Response from the owner Replied: Elise, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 23, 2020
Left by Nicolaas V.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, Nicolaas! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 23, 2020
Response from the owner Replied: Thank you, Jacqueline! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 22, 2020
Response from the owner Replied: Thank you for the great review, Camila! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 22, 2020
Response from the owner Replied: Sheila, thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 22, 2020
Response from the owner Replied: We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 22, 2020
(Translated by Google) They have no comparison.(Original)No tienen comparacin.
Response from the owner Replied: Thank you, Julian! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 22, 2020
Left by Louis G.
Response from the owner Replied: Louis, thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 22, 2020
Always happy
Response from the owner Replied: Thank you, Eddie. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- May 21, 2020
Response from the owner Replied: Hello Jen,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 21, 2020
Left by Karen M.
Response from the owner Replied: Hi Karen,Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 21, 2020
Left by Margarita B.
Response from the owner Replied: Hi Margarita, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 21, 2020
As always servicing my cars at the dealers is always a breeze. From the initial email to Lorena Renteria requesting a service advisor to being contacted that the car is ready. Dealing with the professionals at Meecedes Benz of Coral Gables is top notch and I wouldnt go anywhere else. Thank you
Response from the owner Replied: Hi Frank,Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 21, 2020
Left by Mario Q.
Google Review
- May 21, 2020
Google Review
- May 21, 2020
Google Review
- May 21, 2020
Response from the owner Replied: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 21, 2020
Left by Claudia M.
Response from the owner Replied: Thank you, Claudia! Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 21, 2020
Response from the owner Replied: Hi Frank,Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 21, 2020
Left by Osman S.
Response from the owner Replied: Thank you, Osman, for your business and this review. We're happy to hear Valentin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- May 21, 2020
Guillermo Requena is very professional and thorough in taking care of my car's maintenance and issues. He is knowledgeable and courteous and doesn't talk down to me with regards to my lack of car knowledge. The two young men who helped me with the loaner were very polite and professional. The...
Dealer response from DealerRater Replied: Hi, Thank you for your business and for this review. We're happy to hear Guillermo and the rest of our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- May 21, 2020
Marcos Gonzales is a "Primo" Service Agent! Would recommend without reservation!
Response from the owner Replied: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 20, 2020
Response from the owner Replied: We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 20, 2020
Left by Guido L.
Response from the owner Replied: We appreciate you taking the time to leave us the Five Star rating. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 20, 2020
Left by Jaidee S.
Response from the owner Replied: Thank you for the Five Star rating of Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 20, 2020
Left by Chris C.
Response from the owner Replied: Thank you for the great rating! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 20, 2020
Left by Cristina R.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, your rating means a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Yelp Review
- May 20, 2020
Rick was fantastic! We were looking for a GLC and ended up with a beautiful GLE!We are very happy with our experience with MB of Coral Gables. I called to get information on a potential purchase. Jessica was very pleasant and arrange immediately for an appointment next day. Rick Vega took care of...
Google Review
- May 20, 2020
Left by Claudia M.
they are super fast and solved all!
Response from the owner Replied: Thank you, Claudia! Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 19, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, Juan! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 18, 2020
Response from the owner Replied: Thank you, Janette! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 16, 2020
Left by Osman S.
The experience was excellent, Valentin was exceptional, definitely will come back.
Response from the owner Replied: Thank you, Osman, for your business and this review. We're happy to hear Valentin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 15, 2020
Response from the owner Replied: Hi Allison,Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 14, 2020
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 14, 2020
Left by Nivaldo V.
Nadir was extremely professional in presenting me options and providing me a good deal. George also very professional in the lease agreement.
Response from the owner Replied: Thanks for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 14, 2020
Thank you for your effort, car pickup and delivered in prefect condition and service done as scheduled.
Response from the owner Replied: Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 14, 2020
Great experience with Aldo in service. We are in the collision field and it is imperative to find associates to work with accordingly. Met with customer and Aldo, we were able to get everything squared away quickly and effectively.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 14, 2020
Left by Paolo A.
Google Review
- May 14, 2020
Response from the owner Replied: Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 14, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 14, 2020
Left by Nivaldo V.
Response from the owner Replied: Thanks for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 14, 2020
Amazing attention to customers and very detailed explanation of repair work. Excellent service and very professional. The Service Department is very nice and comfortable. I recieved exceptional service from my service representative, Frankie Cao. I highly recommend this Mercedes Benz dealership.
Response from the owner Replied: Hello Hortensia,We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 12, 2020
Left by Rona S.
Response from the owner Replied: Thank you, Rona, for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 12, 2020
Great service and communication. Not sure why they charge an additional $179 for tire alignment, while I get my first scheduled A maintenance included in my lease payments. I feel alignment should be part of the scheduled maintenance...
Cars.com Review
- May 12, 2020
Left by Hellen M.
Took my car in for service and was very quick and easy. Customer service was great and communication was very clear.
Dealer response from DealerRater Replied: Hi Hellen, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- May 12, 2020
Frankie Cao, my advisor was immediately responsive and handled my problem. I called and came in at the last minute and my problem was solved within 2 hours. I miss the coffee and water but otherwise the service was great. the car was delivered clean and with all kinds of coverings inside, ie the...
Response from the owner Replied: Thank you so much for your wonderful review, Art! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Stephanie resolve the issue quickly and efficiently. Very satisfied.
Google Review
- May 11, 2020
Left by Rene A.
Google Review
- May 11, 2020
Google Review
- May 11, 2020
Left by David R.
Google Review
- May 11, 2020
Left by Kristin P.
Google Review
- May 11, 2020
Left by Jeffrey B.
Response from the owner Replied: Thanks, Jeffrey; we're glad you had a great experience!
Google Review
- May 11, 2020
Response from the owner Replied: Scott,Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Guillermo was able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Google Review
- May 11, 2020
Response from the owner Replied: It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Google Review
- May 11, 2020
Response from the owner Replied: Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Left by Joao R.
Response from the owner Replied: Thank you, Joao! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Response from the owner Replied: Hi Henry,Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Left by Nicole G.
Response from the owner Replied: Thank you for taking the time to share your thoughts on working with our team, Nicole. We're glad to hear that Jose and the team were able to help out with your service needs!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Left by Hortensia W.
Response from the owner Replied: Hello Hortensia,We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Response from the owner Replied: Thank you, Oscar, so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Frankie! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Left by Marco P.
Response from the owner Replied: Thank you, Marco, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Freddy here at Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Left by Michele W.
Response from the owner Replied: Michele,Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Response from the owner Replied: Lisa,It's great to hear that Ariel was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new G550! Thanks again for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Left by Michael A.
Response from the owner Replied: Michael, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 11, 2020
Left by Pablo T.
Response from the owner Replied: Pablo,Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Rosie and all of us at Mercedes-Benz of Coral Gables are glad to have you as a customer.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 10, 2020
Left by Rene R.
Response from the owner Replied: Rene,Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 10, 2020
Left by Pablo T.
Always first class service. Rosie is a exceptional service advisor.
Response from the owner Replied: Pablo,Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Rosie and all of us at Mercedes-Benz of Coral Gables are glad to have you as a customer.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 10, 2020
Response from the owner Replied: Sajid,We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 10, 2020
Response from the owner Replied: We appreciate you taking the time to leave us this Five Star rating. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- May 09, 2020
Left by Octavio C.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 09, 2020
Great customer service...
Response from the owner Replied: Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- May 08, 2020
Very good maintenance.The advisor Tony Fuentes was very nice and took care of everything. They did everything on time.
Dealer response from DealerRater Replied: Raul, Thank you for taking the time to tell everyone about your experience. We are glad you had a great experience working with Tony. We hope to see you again for all your vehicle service and purchase needs. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- May 07, 2020
Left by Daisy V.
Response from the owner Replied: Thank you, Daisy, for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 07, 2020
Left by Gary U.
Response from the owner Replied: Thanks, Gary, for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 07, 2020
Left by Hortensia W.
Amazing attention to customers and very detailed explanation of repair work. Excellent service and very professional. The Service Department is very nice and comfortable. I recieved exceptional service from my service representative, Frankie Cao. I highly recommend this Mercedes Benz dealership.
Response from the owner Replied: Hello Hortensia,We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 07, 2020
Response from the owner Replied: Thank you, Chris, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 07, 2020
Left by Jose Z.
Response from the owner Replied: Hello Jose,We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 05, 2020
Left by Kim K.
Response from the owner Replied: Kim,Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 05, 2020
We had an excellent experience purchasing a new G550 from Ariel Manso at Mercedes-Benz of Coral Gables. Professional, courteous and efficient.
Response from the owner Replied: Lisa,It's great to hear that Ariel was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new G550! Thanks again for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 05, 2020
Left by Leyda H.
Response from the owner Replied: Leyda,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 04, 2020
Left by Nicole G.
My advisor, Jose Artiles, was amazing. He explained all the issues my car had and guided me towards the best decision to make with such pricey invoice. He even followed up with me after my repairs were done to make sure the car was working fine and I was happy. Had to take the car back in but Jose...
Response from the owner Replied: Thank you for taking the time to share your thoughts on working with our team, Nicole. We're glad to hear that Jose and the team were able to help out with your service needs!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 02, 2020
Left by Michele W.
Outstanding job and calming effect during this chaos. Thank you for implementing COVID-19 protocol.
Response from the owner Replied: Michele,Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 02, 2020
Response from the owner Replied: Labid,Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 02, 2020
Left by Diana M.
Response from the owner Replied: Thanks, Diana, for sharing your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 02, 2020
Left by Roberto M.
Response from the owner Replied: Hello Roberto,Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 02, 2020
Response from the owner Replied: Thank you, Lionel! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 01, 2020
I had several items to take care of, and they've all got done right. Thanks for the free sanitizer
Response from the owner Replied: Hi Henry,Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- May 01, 2020
Left by David R.
Can't say enough of MB of Coral Gables and my service provider ,Jose Artiles. Always very welcoming and gets my vehicle's needs taken care of quickly and with MB quality you would expect. Thank you!
Cars.com Review
- May 01, 2020
Unbelievable always from Mercedes Benz of Coral Gables. Carlos Escobar, Juan Gonzales and Leo Guidi are the best in the business. My family and I have been customers of MB of Coral Gables for many years. The buying experiences are alwasy first class, but this last time was icing on the...
Dealer response from DealerRater Replied: Heidi, It's fantastic to hear Carlos, Juan, and Leo provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 30, 2020
Left by Julieta T.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Cars.com Review
- April 30, 2020
Left by Rogelio Z.
Byron Soler my advisor outstanding gentleman courteous excellent service on time. A true asset to your company
Dealer response from DealerRater Replied: Hi Rogelio, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad Byron was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Cars.com Review
- April 30, 2020
Left by Lissette A.
It appears that the dealership in Coral Gables is a busy one. Although I had an appointment, I did have to wait some time to be seen. However, It is understandable that there would be a wait if if the dealership is extremely busy. Perhaps opening up another center at a different location, perhaps a...
Dealer response from DealerRater Replied: Hi LIssette, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- April 30, 2020
Response from the owner Replied: Gerard,We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 30, 2020
Left by Gabriel L.
Response from the owner Replied: Gabriel,Thanks for the 5-star review. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 29, 2020
(Translated by Google) Very good attention. Very fast service(Original)Muy buena atencion. Muy rapido el servicio
Response from the owner Replied: (Translated by Google) EduardoGood to know we were able to get exactly what you needed. Our goal is to make sure that everyone who walks through the door leaves happy. Thanks again for choosing Coral Gables Mercedes-Benz!Hector Brito, Sales Manager786-413-1309 or Hector.brito@mbcoralgables.com(Original)EduardoEs bueno saber que pudimos obtener exactamente lo que necesitabas. Nuestro objetivo es asegurarnos de que todos los que cruzan la puerta se vayan felices. Gracias nuevamente por elegir Mercedes-Benz de Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 28, 2020
Response from the owner Replied: Thank you, Javier, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 27, 2020
Response from the owner Replied: Thank you, Javier, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 27, 2020
Left by Marco P.
Excellent Service!Freddy Espinoza went beyond expectations: Top-Notch!I do recommend the service department at Mercedes-Benz of Coral Gables.
Response from the owner Replied: Thank you, Marco, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Freddy here at Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 26, 2020
Response from the owner Replied: Sandra,Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 26, 2020
I brought my 2019 C300 for service over this past weekend and I was assisted by Frankie Cao, whom was extremely helpful. His professionalism, knowledge, and advice on technology related to my vehicle were very impressive.The experience was extremely pleasant, from scheduling the appointment, being...
Response from the owner Replied: Emilia, thank you for taking the time to write this review! Our customers are our top priority and your feedback and kind words for Frankie are greatly appreciated. All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- April 26, 2020
Freddy was amazing. He took my car in tight away and made sure it was sanitized when I got the car back
Dealer response from DealerRater Replied: Hi Susie, Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- April 25, 2020
Response from the owner Replied: Thank you, Javier, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 24, 2020
Response from the owner Replied: Thank you, Carolina, for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 23, 2020
Response from the owner Replied: Arturo, We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 23, 2020
Left by Bruce S.
Even in the midst of the pandemic and social distancing, Fernando and the entire staff (intake, cashier, etc.) made everything easy and seamless for servicing our MB.
Google Review
- April 23, 2020
Great experience. Aldo is the man! Great service...
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 22, 2020
Left by Joao R.
Rosi and her group provides extremely high level services. A+++
Response from the owner Replied: Thank you, Joao! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 22, 2020
Left by Rene A.
Outstanding service as usual!
Google Review
- April 21, 2020
Left by Janelle G.
Response from the owner Replied: Hello Janelle,We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 21, 2020
Great service from a great staff. Frankie is a amazing service provider he makes sure everything gets done professionally and kind.
Response from the owner Replied: Thank you, Oscar, so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Frankie! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 20, 2020
Left by Constanza B.
Response from the owner Replied: Thanks, Connie, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 19, 2020
Outstanding, professional, efficient. Well done.
Google Review
- April 19, 2020
Left by Andre S.
Response from the owner Replied: Andre,Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 18, 2020
Response from the owner Replied: Thank you, Jamil! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 18, 2020
(Translated by Google) Excellent atention. Very fast service(Original)Muy buena atencion. Muy rapido el servicio
Response from the owner Replied: (Translated by Google) EduardoGood to know we were able to get exactly what you needed. Our goal is to make sure that everyone who walks through the door leaves happy. Thanks again for choosing Coral Gables Mercedes-Benz!Hector Brito, Sales Manager786-413-1309 or Hector.brito@mbcoralgables.com(Original)EduardoEs bueno saber que pudimos obtener exactamente lo que necesitabas. Nuestro objetivo es asegurarnos de que todos los que cruzan la puerta se vayan felices. Gracias nuevamente por elegir Mercedes-Benz de Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 18, 2020
Left by Jeffrey B.
Great experience with Valentin!
Response from the owner Replied: Thanks, Jeffrey; we're glad you had a great experience!
Google Review
- April 18, 2020
Efficient and very professional Thank you all and prayers in this difficult time. Many blessings
Response from the owner Replied: It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 17, 2020
Response from the owner Replied: Thanks, Connie, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 17, 2020
Response from the owner Replied: Hi Alex, thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 17, 2020
Left by Michael A.
up to par with your competitors. the pick-up/delivery for service should be the norm. quick and efficient service
Response from the owner Replied: Michael, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 15, 2020
Guillermo was great!
Response from the owner Replied: Scott,Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Guillermo was able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 14, 2020
very good
Response from the owner Replied: Thank you, Javier, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 14, 2020
Response from the owner Replied: Hi,Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 13, 2020
Left by Cesar G.
Response from the owner Replied: Cesar,Thank you for choosing Mercedes-Benz of Coral Gables, your rating means a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 12, 2020
Left by Darshon V.
Donovan Woodbine at Mercedes Benz Coral Gables makes my experience exceptional every time I come there. He is very personable and professional. Thanks sir it is ALWAYS a pleasure.I would like to add that Bryan Lara(product concierge) explained everything about the car so well until I was just blown...
Response from the owner Replied: Thank you, Darshon, so much for your excellent review! We are so glad that Donovan and Bryan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 12, 2020
Left by Bruce B.
Response from the owner Replied: Bruce, Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 11, 2020
Response from the owner Replied: Thank you, Javier, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 11, 2020
Response from the owner Replied: Thank you so much, Marcelo, for your wonderful review! We are thrilled that we had the opportunity to provide you with the timely service, and we thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- April 11, 2020
Left by Addy V.
Response from the owner Replied: Thanks, Addy, for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 11, 2020
Response from the owner Replied: Thank you for taking the time, Irene, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 11, 2020
Google Review
- April 11, 2020
Response from the owner Replied: Hi Stacy,We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 11, 2020
Left by Dilianys O.
Response from the owner Replied: Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- April 10, 2020
I been going to Mercedes Benz of Coral Gables for years and they have gotten a five stars all the time . Byron Soler makes it happen on all the needs hes great. Thank you Yoe Lopez
Dealer response from DealerRater Replied: Yoe, thank you so much for your wonderful review! We are thrilled that Byron had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 08, 2020
Response from the owner Replied: Thank you, Beatriz, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 08, 2020
Left by Michael V.
Response from the owner Replied: Hi Michael,We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 08, 2020
Response from the owner Replied: Thank you, Mondee, for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 08, 2020
Left by Jennifer R.
Response from the owner Replied: Thank you, Jennifer! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 08, 2020
Left by Ricardo R.
Response from the owner Replied: Hello Ricardo,Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 08, 2020
very good
Response from the owner Replied: Thank you, Javier, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Cars.com Review
- April 04, 2020
Left by Orlando P.
I am happy with the service and my agent was frankie was informative and helpful. Thanks
Dealer response from DealerRater Replied: Hi Orlando, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Frankie here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- April 04, 2020
Left by Natalie M.
Response from the owner Replied: Thank you, Natalie, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 04, 2020
Response from the owner Replied: We appreciate you taking the time, Ani, to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 04, 2020
Left by Albert G.
Response from the owner Replied: We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 04, 2020
Response from the owner Replied: Thanks, Frank, for sharing your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 04, 2020
Response from the owner Replied: Hello Norma,We appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 04, 2020
Response from the owner Replied: We appreciate you, Ray, taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 04, 2020
Response from the owner Replied: Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 04, 2020
Response from the owner Replied: Thank you, Jarrad, for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- April 01, 2020
Left by Addy V.
Dave and his crew were amazing. I was in and out in no time. Thanks all!!!
Response from the owner Replied: Thanks, Addy, for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Yelp Review
- April 01, 2020
Worked with Angela (sales) and Tyler (management). Ended up being a good experience and a nice car.
Google Review
- March 29, 2020
Left by Derick W.
Response from the owner Replied: Thank you for the great review, Derick! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- March 29, 2020
Left by Dale G.
Response from the owner Replied: Thank you, Dale, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- March 29, 2020
Response from the owner Replied: Thank you, Erduis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- March 29, 2020
Got my used Ml500 here, they have serviced it faithfully for 6 years
Response from the owner Replied: Thank you for taking the time, Irene, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- March 19, 2020
Its always a pleasant experience when having to leave vehicle for service or warranty work..... Had some issues with a recent warranty repair and service advisor Mr. Marcos Gonzalez was not only courteous and professional, he made sure everything was resolved to my satisfaction. An A-1 team and...
Google Review
- March 18, 2020
Excellent service! The best!
Google Review
- March 16, 2020
(Translated by Google) Excellent service, very punctual and coordinating. They informed me about the status of the service. I highly recommend them.(Original)Excelete servicio, muy puntuales y coordiales. Me informaron sobre el status del servicio. Los recomiendo ampliamente.
Google Review
- March 16, 2020
Left by Michael A.
The front airmatic shock absorbers failed on my S550 in Key West about 150 miles from Coral Gables, the front end dropped. My service advisor; Marcos Gonzalez, was on the phone with his suspension expert and they were speaking with me through my journey home. My top speed was 30mph and right hand...
Response from the owner Replied: Hi Michael, Thank you for your business and for this review. We're happy to hear Marcos and the rest of our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Richard Santalla, Service Director786-413-1423Richard.santalla@mbcoralgables.com
Google Review
- March 15, 2020
Left by Loretta T.
Great service experience , thank you!
Google Review
- March 14, 2020
Very good service, friendly, on time.
Response from the owner Replied: Thank you so much, Marcelo, for your wonderful review! We are thrilled that we had the opportunity to provide you with the timely service, and we thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Cars.com Review
- March 14, 2020
I would recommend Mercedes Benz of Coral Gables to anyone looking to have their Mercedes Benz serviced by professional and best quality techs , top notch dealership with excellent customer service.
Dealer response from DealerRater Replied: Hi, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- March 14, 2020
Left by Dean T.
Having experienced several car purchases in my lifetime - Infinitis, Lexus, BMWs (plural for all) I can say that Mercedes of Coral Gables (pre-owned) was my best buying experience. Reggie Gonzales (sales) stayed engaged from my first inquiry about the car through the purchase. Not pushy, very...
Response from the owner Replied: Thank you, Dean! It's great to hear that Reggie and the rest of our team provided you with such a great experience. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager786-413-1309Hector.brito@mbcoralgables.com
Google Review
- March 12, 2020
Parts department wos great.. I wos greeted and I found what I wos looking for, very fast and the persons were very cordial and helpful.
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Left by Gianfranco P.
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Left by Cheryl K.
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Left by Roberto R.
Google Review
- March 11, 2020
Response from the owner Replied: Thank you for bringing this issue to our attention Yakelin. We apologize for any inconvenience this has caused you. It is always our goal for all of our customers to leave our dealership 100% satisfied. Please reach out to us at (855) 893-3296 so that we can address your concerns immediately. Thank you, Richard Santalla.
Google Review
- March 11, 2020
Left by Roxana R.
Google Review
- March 11, 2020
Response from the owner Replied: Hello Erica,Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Richard Santalla, Service Director 786-413-1423
Google Review
- March 11, 2020
Response from the owner Replied: We are so glad to hear that Paul. We agree that Marcos is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- March 11, 2020
Left by Harold B.
Response from the owner Replied: Thank you, Harold! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.
Google Review
- March 11, 2020
Left by Arturo A.
Response from the owner Replied: Hi Mr. Arevalo,Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 11, 2020
Left by Andrey L.
Response from the owner Replied: Thank you, Andrey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- March 11, 2020
Response from the owner Replied: Hello Miriam, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.Richard Santalla, Service Director 786-413-1423
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Response from the owner Replied: Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 11, 2020
Response from the owner Replied: Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 11, 2020
Response from the owner Replied: Thank you, Ms Jones! We appreciate your business and are happy to hear that Guillermo delivered such a great experience. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- March 11, 2020
Left by Jose C.
Response from the owner Replied: Hi Mr. Cedeno,Thank you so much for your excellent review! We are so glad that Jos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- March 11, 2020
Left by Martha F.
Google Review
- March 11, 2020
Left by Robin H.
Response from the owner Replied: Hi,Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 11, 2020
Response from the owner Replied: Hello, Ms Young, We are so glad that Jose had the opportunity to work with you and was such a big help! We look forward to continuing to serve you in the future! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- March 11, 2020
Response from the owner Replied: Hello Mr. Feist,Thank you for sharing your feedback! Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority and we are glad to hear you enjoyed your experience. It was a pleasure having you at the dealership and we look forward to seeing you again.Richard Santalla, Service Director786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- March 11, 2020
Response from the owner Replied: Hi Ms Hantash,Thank you so much for your excellent review! We are so glad that Valentin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and dont hesitate to reach out if you need anything else.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 11, 2020
Response from the owner Replied: Mr. Luis,Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- March 11, 2020
Left by Tamara B.
Response from the owner Replied: Hello Ms Bolivar,Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- March 11, 2020
Response from the owner Replied: Thank you so much for taking the time to share your feedback with us, Chip. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager at 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- March 11, 2020
Cars.com Review
- March 11, 2020
The best. Not the first time we buy from them n they always find a solution. from the GM to the person the cleans the windows, everyone is great.
Google Review
- March 10, 2020
Left by Leonardo E.
Google Review
- March 10, 2020
Left by Maribel R.
Google Review
- March 10, 2020
Google Review
- March 10, 2020
Great customer service
Response from the owner Replied: Thank you for bringing this issue to our attention Yakelin. We apologize for any inconvenience this has caused you. It is always our goal for all of our customers to leave our dealership 100% satisfied. Please reach out to us at (855) 893-3296 so that we can address your concerns immediately. Thank you, Richard Santalla.
Google Review
- March 09, 2020
Left by Martha F.
The service the staff amazing. Very courteous and extremely professional. Jesus Romero is most definitely the best he goes out of his way to make sure you are satisfied and is very knowledgeable.
Google Review
- March 09, 2020
Jose Artiles is amazing! He always takes care of any car needs I have and provides the best service.
Response from the owner Replied: Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 09, 2020
Left by Jordana P.
Response from the owner Replied: Thank you, Ms Pomeroy, for sharing your experience with us! We're happy to hear our staff was able to take great care of you and listen to all of your needs. We truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 08, 2020
Tony is awesome! He always take care of my service appointments. I am happy to be part of the Mercedes family!
Response from the owner Replied: Mr. Luis,Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- March 08, 2020
Very happy to be a Mercedes benz customer. They always go above and beyond to make you feel satisfied with the service.
Response from the owner Replied: Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 08, 2020
Left by Ruben G.
Response from the owner Replied: Thank you Mr. Gonzalez-Camero! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 08, 2020
Left by Arturo A.
From the beginning to the end, the service was excepcional!!!
Response from the owner Replied: Hi Mr. Arevalo,Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 08, 2020
I highly recommend this place for new Mercedes Benz. I am very pleased the way we where treated and they explained everything in detailed. Our sales person Mr.Robert Corsio was a very professional down to earth person that made you feel at ease and didn't hesitate in answering all of our questions...
Response from the owner Replied: Hi,Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mr. Corsio to be a positive one. We hope you enjoy your new Mercedes and don't hesitate to reach out if you need anything else.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 07, 2020
Great service
Response from the owner Replied: Hello Erica,Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Richard Santalla, Service Director 786-413-1423
Google Review
- March 07, 2020
Left by Francesco P.
One word .....always outstanding !!! Each step of the service is always impeccable!!!! I love it when they send to you videos and pictures of the job!! This is the true meaning of the best or nothing!! I would like to spend a couple of words regarding Dave Gossett: He is the best!!! Very well...
Response from the owner Replied: Thank you for your kind words! Dave is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!Richard Santalla, Service Director 786-413-1423Richard.santalla@mbcoralgables.com
Google Review
- March 07, 2020
Response from the owner Replied: Thank you, Mr. Silva, for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 07, 2020
Response from the owner Replied: Hello Mr. DeMaria,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with! Hector Brito, Sales Manager at 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- March 07, 2020
Response from the owner Replied: Hi Eva N. Ravelo, We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 07, 2020
Response from the owner Replied: Thank you for the 5-star rating, we look forward to seeing you again!
Google Review
- March 07, 2020
Left by Zoila N.
Response from the owner Replied: Ms. Navarro-Pachon,Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 07, 2020
Left by Bivieti B.
Response from the owner Replied: Hello,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 06, 2020
Left by Yessenia R.
Response from the owner Replied: Thank you Ms Raudales! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.
Google Review
- March 06, 2020
Response from the owner Replied: Thank you for the great review, Chris! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!
Google Review
- March 06, 2020
I took my car to Mercedes Benz of Coral Gable after I had a bad experience in another car shop. The car was leaking oil . The problem was fixed. I was treated with courtesy. Thank you Frankie!
Response from the owner Replied: Hello Miriam, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.Richard Santalla, Service Director 786-413-1423
Google Review
- March 05, 2020
Great service. Nadir Khan for us was the best sales consultant at the dealership. Honest, straightforward great experience all around.
Google Review
- March 05, 2020
Left by Robin H.
My first experience at the MB dealer since moving to Miami. Very pleased. Excellent service from appointment setting to pick up. They have earned my repeat business!
Response from the owner Replied: Hi,Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 05, 2020
Just wow. I brought my car in for a new battery, an oil change, new tires, wipers, and a few other miscellaneous things. Not only did this dealership "forget to clamp down my battery" (my car-savvy friend noticed it was rattling around in the box, unsecured), but they did not remove the oil pan when...
Response from the owner Replied: Hello Mr. Urama, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 05, 2020
Response from the owner Replied: Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!
Google Review
- March 04, 2020
Left by Andrey L.
Best service ever.
Response from the owner Replied: Thank you, Andrey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- March 04, 2020
Left by Harold B.
Jesus is a gem for your company .... hold on tight to him !!
Response from the owner Replied: Thank you, Harold! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.
Google Review
- March 04, 2020
Response from the owner Replied: Hey JEAN FRANCOIS,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- March 03, 2020
Amazing experience! Great customer service - they treated me amazing and were extremely helpful. Valentin was helping me out and he offered me a 10/10 experience!
Response from the owner Replied: Hi Ms Hantash,Thank you so much for your excellent review! We are so glad that Valentin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and dont hesitate to reach out if you need anything else.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- March 02, 2020
Left by Roxana R.
Marcos is an incredibly-efficient service adviser; he's a true professional with wonderful people skills.
Google Review
- March 02, 2020
I recently serviced my Mercedes with Jose Artiles and he was such a big help. Real 5 star service. He makes an already great experience at Mercedes, excellent. Ill be looking for him every time.
Response from the owner Replied: Hello, Ms Young, We are so glad that Jose had the opportunity to work with you and was such a big help! We look forward to continuing to serve you in the future! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- March 01, 2020
Horrible service
Google Review
- February 29, 2020
Left by Jose C.
We have 2 Mercedes and I always go to the coral gables service department they have the best customer service. Jos Artiles is very Courteous and very knowledgeable. I live near Aventura and I rather drive to Coral Gables or there service.
Response from the owner Replied: Hi Mr. Cedeno,Thank you so much for your excellent review! We are so glad that Jos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Google Review
- February 29, 2020
Response from the owner Replied: Hey Alex,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- February 29, 2020
Left by Jacobo G.
Response from the owner Replied: Thank you, Jacobo! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.
Google Review
- February 29, 2020
Response from the owner Replied: Hi Mr. Arisso, We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!
Google Review
- February 29, 2020
Response from the owner Replied: Hi Albert, we appreciate your feedback and look forward to your next visit with us at Mercedes-Benz of Coral Gables!
Google Review
- February 29, 2020
Response from the owner Replied: Hello Mr. Fernandez,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- February 29, 2020
Left by Soraya R.
Response from the owner Replied: Thank you, Soraya! We hope to see you again here at Mercedes-Benz of Coral Gables!
Google Review
- February 28, 2020
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- February 28, 2020
Response from the owner Replied: Thank you for the great review, Adriana! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!
Google Review
- February 28, 2020
Response from the owner Replied: Hey Vasco,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager at 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- February 28, 2020
My service rep Byron Soler is amazing. He goes above and beyond when I contact him. He knows that this is my busy time of year and he always has my paperwork written up and ready for me, so all I have to do is walk in give him my keys, sign the paperwork, get my loaner and leave. The loaner rep...
Response from the owner Replied: Lynda, thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. It's wonderful to hear that Byron and Shamir provided such a good experience. We look forward to seeing you next time at Mercedes-Benz of Coral Gables!Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Cars.com Review
- February 28, 2020
Marcos Gonzales is an outstanding Rep! a true pleasure to work with.
Dealer response from DealerRater Replied: Hi Alfredo, thank you for the wonderful feedback and kind words for Marcos! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com
Google Review
- February 27, 2020
Unbelievable service from Jose Artiles. I had to board an international flight and asked Jose if he could retrieve my car from hotel parking and get it done. He did so, performed a couple of recalls, repaired everything, and had my car washed and delivered to me upon return from Costa Rica. Perfect!
Response from the owner Replied: Thank you so much for taking the time to share your feedback with us, Chip. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Hector Brito, Sales Manager at 786-413-1309 or Hector.brito@mbcoralgables.com
Google Review
- February 25, 2020
Guillermo Requena is my service provider and he was so professional and at the same time very kind. My overall experience was the BEST!!Thank you for the staff and management of your service department.
Response from the owner Replied: Thank you, Ms Jones! We appreciate your business and are happy to hear that Guillermo delivered such a great experience. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com
Yelp Review
- February 24, 2020
I had to write a review because of the great service I've received not only today but every time I've come to this location. I'm from California and being new to South Florida the level of quality hospitality and service is very hard to come by. I've encountered Marc & Luis at the service station...
Google Review
- February 23, 2020
Left by Enrique C.
Response from the owner Replied: Thank you for the great review, Enrique! We sincerely appreciate your business at Mercedes-Benz of Coral Gables!
Google Review
- February 22, 2020
Left by Ivory C.
Response from the owner Replied: Hi Ivory Cooks, Thanks so much for your review!We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!
Google Review
- February 22, 2020
Response from the owner Replied: Thank you, Mr. Falcon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com
Google Review
- February 22, 2020
Left by Erlin S.
Response from the owner Replied: Hey Erlin Sanchez,Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
Google Review
- February 22, 2020
Response from the owner Replied: Hi Oliver, thank you for the 5-star rating! We look forward to assisting you with any future automotive needs at Mercedes-Benz of Coral Gables!