Google Review
- October 19, 2019
Google Review
- October 18, 2019
My Service was Excellent
Response from the owner Replied: Thank you, Diego. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 18, 2019
Great service
Google Review
- October 18, 2019
Left by Henri J.
Google Review
- October 18, 2019
Dave is the best... so accommodating and helpful. No matter what he goes above and beyond to make things as simple as possible (paying, dropping off the car, flexible timing, etc.) His upbeat personally and solution based attitude is the epitome of Mercedes excellence. They are lucky to have him.
Response from the owner Replied: We are so glad to hear that Bailey. We agree that Dave is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- October 18, 2019
Left by Gary F.
my service adviser, alex morales, was just great. made the whole experience.. and getting out in 2 1/2 hours cant be beat
Google Review
- October 16, 2019
Response from the owner Replied: Thank you for the rating, Veronica!
Cars.com Review
- October 14, 2019
My service professional, Marcos Gonzalez, is the real reason I continue to buy cars from this agency 7 or 8 by now - it's all about the service. Marcos always takes care of my issues - he is terrific - efficient, knowledgeable, courteous and patient. I only wish the cars were as good as the service!
Dealer response from DealerRater Replied: Thank you, William. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 14, 2019
I normally never leave a review unless the customer service is exceptional and this is one of those times. I had the pleasure of having Jorge Quevedo who took care of me as if I was family. I would highly recommend him and his coworkers any time! Thank you Mercedes Benz of Coral Gables!
Response from the owner Replied: Thanks, Victor; we appreciate your recommendation!
Cars.com Review
- October 14, 2019
Excellent service. My Service Consultant, Marcos Gonzalez is always outstanding!!
Dealer response from DealerRater Replied: Thank you, Sheldon. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 14, 2019
Left by Jose F.
They will sell you a car and then make their money on service. Lies after lies, they will tell you its not covered and provide you with documents of the policies dated to 2009. STAY AWAY! The first time I had a serious issue with service, the service manager admitted that they were at fault for...
Response from the owner Replied: We are very sorry to hear about your experience. An excellent customer experience is our number one priority. Please reach out to us at (855) 893-0092 so that we can work to provide a positive outcome. Thank you, Richard Santalla
Google Review
- October 14, 2019
Left by Claudia P.
Everyone was, as always, courteous, professional and a pleasure. Dave Gosset makes a customer feel lreally taken care of. He is excellent to work with.
Response from the owner Replied: Thanks, Claudia! We're always happy to help!
Google Review
- October 13, 2019
Left by Steve C.
great purchase experience we thank Robert for helping acquire a new GLE $%)
Response from the owner Replied: Thank you, Steve. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 13, 2019
Left by Victor L.
excellent service
Google Review
- October 13, 2019
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Cars.com Review
- October 13, 2019
Great service! Dave Gossett was on top of having car ready when I arrived to pick it up. No complaints!
Dealer response from DealerRater Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 12, 2019
Left by William L.
Every detail of the service was handled in an exceptional manner.The reason I bought a Mercedes was the fact that it would be serviced at Mercedes-Benz of Coral Gables I've been a customer for over 30 years. Frankie Cao was terrific and arranged for my car to be returned at my condo rather than...
Response from the owner Replied: We are so glad to hear that, William. We agree that Frankie is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- October 12, 2019
Service writer Tony Fuentes at Mercedes Benz of Coral Gables is the absolute best. He made my experience at Mercedes Benz a pleasure.
Google Review
- October 11, 2019
SERVICE MANAGER BYRON SOLER IS THE BEST SERVICE MANAGER I HAVE EVER MET IN 55 YEARS ! NEVER BEEN TAKEN CARE OF AT ANY BUSINESS BY ANY STAFF MEMBER BETTER, MORE EFFICIENT OR MORE PROFESSIONAL THAN WE ARE ALWAYS TREATED BY BYRON SOLER ! ! ! GOD BLESS BYRON SOLER AND MERCEDES BENZ ! ! ! ! !
Response from the owner Replied: We are so glad to hear that. We agree that Byron is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- October 10, 2019
Left by Luis M.
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 10, 2019
Left by Roberto H.
(Translated by Google) Very good service and exceptional speed(Original)Muy buen servicio y una rapidez excepcional
Response from the owner Replied: (Translated by Google) Thanks Roberto. We are always happy to help and appreciate when our clients let us know that they have had an exceptional experience. It is an honor for us to have had your presence and support.(Original)Gracias Roberto. Nosotros estamos siempre contentos de ayudar y apreciamos cuando nuestros clientes nos dejan saber que han tenido una experiencia excepcional. Es un honor para nosotros haber contado con tu presencia y apoyo.
Google Review
- October 10, 2019
Left by Roberto H.
Muy buen servicio y una rapidez excepcional
Google Review
- October 10, 2019
I travel 30 miles to this location for the GREAT customer service from Freddy Espinosa and the friendly staff. Best location in South Florida!
Google Review
- October 09, 2019
I highly recommend Robert Corso, as a sales representative he gave an excellent service. The language wasn't a barrier for him. Thank you Mr. Corso
Response from the owner Replied: We are so glad to hear that. We agree that Robert is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- October 09, 2019
Left by Gabriella B.
Response from the owner Replied: Thank you, Gabriella. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 08, 2019
Response from the owner Replied: Thank you, Roney. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Cars.com Review
- October 08, 2019
MB Coral Gables is a world class dealership and an asset to the Mercedes-Benz brand. From sales to service, they are top notch.
Dealer response from DealerRater Replied: Thank you, Rich. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 06, 2019
Left by Erica G.
Response from the owner Replied: Thank you, Erica! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 05, 2019
Couldn't be better....Tip my hat.
Response from the owner Replied: Thank you, Charbel! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 04, 2019
Response from the owner Replied: Thank you, Mark! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 04, 2019
Left by Joel S.
Dear Jose Artiles,I want to share with you that your service was spectacular!! I am truly impressed with the customer satisfaction effort, the professionalism and the followup that I received. To say that I am truly satisfied is an understatement. Not only do I have a great car but the service...
Response from the owner Replied: We are so glad to hear that Joel. We agree that Jorge is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out
Google Review
- October 04, 2019
One of the reasons we chose Mercedes is because of their amazing service. Always happy to visit this location.
Response from the owner Replied: Thank you, Catherine! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 04, 2019
After dealing with auto nation Mercedes (Miami and Ft Lauderdale as previous satisfied client) i have changed my dealer to Mercedes Coral Gables and my recent customer service experience purchase today of 2020 GLC was outstanding. My sales rep Carlos Pereda was thorough, and focused on ensuring i...
Response from the owner Replied: We are so glad to hear that! We agree that Carlos is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out
Cars.com Review
- October 03, 2019
My service advisor, Mr. Gossett, was awesome! He made everything right and perfect. As a result of his efforts, my day proceeded as planned.
Dealer response from DealerRater Replied: Thank you, Albert. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 03, 2019
Left by Luis M.
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 02, 2019
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 02, 2019
Left by Julian S.
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 02, 2019
awful service
Response from the owner Replied: We are very sorry to hear about your experience. An excellent customer experience is our number one priority. Please reach out to us at (855) 893-0092 so that we can work to provide a positive outcome. Thank you, Richard Santalla
Google Review
- October 01, 2019
Left by Kari M.
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 01, 2019
Left by Ana B.
Prompt courteous service. Marcos Gonzalez is a pleasure to work with.
Response from the owner Replied: We are so glad to hear that! We agree that Marcos is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- October 01, 2019
Prompt courteous service. Marcos Gonzalez is a pleasure to work with.
Google Review
- September 30, 2019
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 30, 2019
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Cars.com Review
- September 30, 2019
Great costumer services, clean and well organized facility, friendly staff
Dealer response from DealerRater Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 29, 2019
Smooth Transaction
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 29, 2019
Great service !! Jesus was definitely the man.
Response from the owner Replied: We are so glad to hear that Edward. We agree that Jesus is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- September 29, 2019
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 29, 2019
Left by Edward H.
Great service !! Jesus was definitely the man.
Response from the owner Replied: We are so glad to hear that Edward. We agree that Jesus is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- September 29, 2019
Smooth Transaction
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 28, 2019
Reggie was amazing and was so easy to deal with. He made a painful process simple and I was in and out quickly. I highly recommend!
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 28, 2019
Jose Artiles did a terrific job w/ my C300 benz
Response from the owner Replied: We are so glad to hear that. We agree that Jose is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Cars.com Review
- September 28, 2019
I am always happy with the service and personal attention I receive whenever I have to use MBCG.
Dealer response from DealerRater Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 27, 2019
Left by Cori S.
Reggie was amazing and was so easy to deal with. He made a painful process simple and I was in and out quickly. I highly recommend!
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 27, 2019
El mejor servicio! Excelente! Gracias
Response from the owner Replied: Gracias, Maria. Nosotros estamos siempre contentos de ayudar y apreciamos cuando nuestros clientes nos dejan saber que han tenido una experiencia excepcional. Es un honor para nosotros haber contado con tu presencia y apoyo.
Google Review
- September 27, 2019
Through the entire process of diagnosing my car's issues Guillermo kept me calm and informed. The process of getting a Courtesy Car was seamless and easy as well. I Love this dealership!
Response from the owner Replied: We are so glad to hear that Jill. We agree that Guillermo is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- September 27, 2019
The service department here is amazing. They actually fix things properly, keep you updated and have loaners available. Very happy here. They have restored my faith (somewhat) in mercedes.Benz ft lauderdale and the autonation benz dealers are the worst!I have had great luck with my gls amg and...
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 27, 2019
Left by Maria M.
El mejor servicio! Excelente! Gracias
Google Review
- September 27, 2019
The service department here is amazing. They actually fix things properly, keep you updated and have loaners available. Very happy here. They have restored my faith (somewhat) in mercedes.Benz ft lauderdale and the autonation benz dealers are the worst!I have had great luck with my gls amg and...
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 27, 2019
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 27, 2019
Left by Jill O.
Through the entire process of diagnosing my car's issues Guillermo kept me calm and informed. The process of getting a Courtesy Car was seamless and easy as well. I Love this dealership!
Response from the owner Replied: We are so glad to hear that Jill. We agree that Guillermo is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- September 26, 2019
The service department here is amazing. They actually fix things properly, keep you updated and have loaners available. Very happy here. They have restored my faith (somewhat) in mercedes.Benz ft lauderdale and the autonation benz dealers are the worst!I have had great luck with my gls amg and...
Google Review
- September 26, 2019
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 26, 2019
Left by Fernando V.
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 26, 2019
Always excellent service and on time delivery. Great communication between service department and client.
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 25, 2019
Service on my vehicle, with Tony Fuentes was great, professional quality appointment as always!
Response from the owner Replied: We are so glad to hear that! We agree that Tony is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- September 25, 2019
Amazing experience today just like 19 years ago. I have bought 17 vehicles from Bill Ussury Motors and everytime the experience is expectional from the buying process to service is one of a kind. My service advisor of 19 years is Mr Marcos Gonzalez he is simply the best and someone I consider like...
Response from the owner Replied: Thank you, Ephraim! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 25, 2019
Left by Michael R.
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 25, 2019
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 25, 2019
Service on my vehicle, with Tony Fuentes was great, professional quality appointment as always!
Response from the owner Replied: We are so glad to hear that! We agree that Tony is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- September 25, 2019
Amazing experience today just like 19 years ago. I have bought 17 vehicles from Bill Ussury Motors and everytime the experience is expectional from the buying process to service is one of a kind. My service advisor of 19 years is Mr Marcos Gonzalez he is simply the best and someone I consider like...
Response from the owner Replied: Thank you, Ephraim! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 24, 2019
(Translated by Google) Excellent attention, people like Stephany show that they love what they do every day. Professionalism and dedication mark the great deference in people. Thank you.(Original)Excelente atencin, personas como Stephany demuestran que aman lo que hacen da a da. Profesionalismo y...
Response from the owner Replied: (Translated by Google) Mr. Vitale. We are very happy to hear this. We agree that Stephany is very good at her job. We will make sure to let you know about your good comments.(Original)Mr. Vitale. Estamos muy felices de escuchar esto. Nosotros estamos de acuerdo con que Stephany es muy bueno en su trabajo. Nos aseguraremos de dejarle saber sobre tus buenos comentarios.
Google Review
- September 24, 2019
(Translated by Google) An excellent trap(Original)Un trap exelente
Response from the owner Replied: (Translated by Google) Thanks, Giraldo. We are always happy to help and appreciate when our clients let us know that they have had an exceptional experience. It is an honor for us to have had your presence and support.(Original)Gracias, Giraldo. Nosotros estamos siempre contentos de ayudar y apreciamos cuando nuestros clientes nos dejan saber que han tenido una experiencia excepcional. Es un honor para nosotros haber contado con tu presencia y apoyo.
Google Review
- September 24, 2019
The MBCG service team is great. My service adviser, Val, and the MBCG team provide detailed explanations of the maintenance recommended, and each time I use their services for maintenance or repairs, I know my car is in good hands.
Response from the owner Replied: We are so glad to hear that. We agree that Val is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- September 24, 2019
Always great to visit service department.. Courteous personnel and my service advisor "Rosie Ruiz" truly outstanding
Response from the owner Replied: We are so glad to hear that! We agree that Rosie is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- September 24, 2019
Jose Artiles did a terrific job w/ my C300 benz
Response from the owner Replied: We are so glad to hear that. We agree that Jose is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- September 24, 2019
Very efficient and cordial people to work with.
Response from the owner Replied: Thank you, Kirsti. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 24, 2019
Mercedes Benz of Coral Gables always delivers. There diagnostic check up is key to maintain or Mercedes.....Software updates and occasional recalls. Employees are professional and punctual with repair time. They even have express service for the hard working folk with out much time to kill.Many many...
Response from the owner Replied: We are so glad to hear that! We agree that Jose is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- September 24, 2019
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 24, 2019
(Translated by Google) Excellent attention, people like Stephany show that they love what they do every day. Professionalism and dedication mark the great deference in people. Thank you.(Original)Excelente atencin, personas como Stephany demuestran que aman lo que hacen da a da. Profesionalismo y...
Response from the owner Replied: (Translated by Google) Mr. Vitale. We are very happy to hear this. We agree that Stephany is very good at her job. We will make sure to let you know about your good comments.(Original)Mr. Vitale. Estamos muy felices de escuchar esto. Nosotros estamos de acuerdo con que Stephany es muy bueno en su trabajo. Nos aseguraremos de dejarle saber sobre tus buenos comentarios.
Google Review
- September 24, 2019
Left by Cori S.
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 24, 2019
Left by Susanne S.
Always great to visit service department.. Courteous personnel and my service advisor "Rosie Ruiz" truly outstanding
Response from the owner Replied: We are so glad to hear that! We agree that Rosie is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- September 24, 2019
Excelente atencin, personas como Stephany demuestran que aman lo que hacen da a da. Profesionalismo y dedicacin marcan la gran deferencia en las personas. Gracias.
Response from the owner Replied: Mr. Vitale. Estamos muy felices de escuchar esto. Nosotros estamos de acuerdo con que Stephany es muy bueno en su trabajo. Nos aseguraremos de dejarle saber sobre tus buenos comentarios.
Google Review
- September 24, 2019
Mercedes Benz of Coral Gables always delivers. There diagnostic check up is key to maintain or Mercedes.....Software updates and occasional recalls. Employees are professional and punctual with repair time. They even have express service for the hard working folk with out much time to kill.Many many...
Response from the owner Replied: We are so glad to hear that! We agree that Jose is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- September 24, 2019
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 24, 2019
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 23, 2019
Response from the owner Replied: Thank you, Luis. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 23, 2019
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 23, 2019
Left by Claudio M.
Response from the owner Replied: Thank you, Claudio. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 23, 2019
Response from the owner Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 22, 2019
Left by Giraldo V.
(Translated by Google) An excellent trap(Original)Un trap exelente
Response from the owner Replied: (Translated by Google) Thanks, Giraldo. We are always happy to help and appreciate when our clients let us know that they have had an exceptional experience. It is an honor for us to have had your presence and support.(Original)Gracias, Giraldo. Nosotros estamos siempre contentos de ayudar y apreciamos cuando nuestros clientes nos dejan saber que han tenido una experiencia excepcional. Es un honor para nosotros haber contado con tu presencia y apoyo.
Cars.com Review
- September 22, 2019
A very long wait to get a loaner. About 45 minutes. And loaner was all Scratch on the outside with less than 6,000 miles
Google Review
- September 22, 2019
Left by Kirsti M.
Very efficient and cordial people to work with.
Response from the owner Replied: Thank you, Kirsti. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 22, 2019
Left by Hilda H.
Response from the owner Replied: Thank you, Hilda. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 22, 2019
Response from the owner Replied: Thank you, Luis. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 21, 2019
Response from the owner Replied: Thank you, Paula. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 21, 2019
Left by Carlos M.
Great service!
Response from the owner Replied: Thank you, Carlos. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 19, 2019
Response from the owner Replied: Thank you, Zimri! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 19, 2019
Left by Ricardo B.
Response from the owner Replied: Thank you, Ricardo! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 19, 2019
Left by Camilo A.
Response from the owner Replied: Thank you, Camilo! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 18, 2019
Left by Marc K.
Response from the owner Replied: Thank you, Marc! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 18, 2019
Response from the owner Replied: Thank you, Linnett! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 18, 2019
Response from the owner Replied: Thank you, Zoraya! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 18, 2019
Left by Milton G.
Response from the owner Replied: Thank you, Milton! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 18, 2019
Amazing experience today just like 19 years ago, I have bought 17 vehicles from Bill Ussury Motors and everytime the experience is expectional from the buying process to service is one of a kind. my service advisor of 19 years is Marcos Gonzalez he is simply the best and someone I consider like a...
Response from the owner Replied: Thank you, Ephraim! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Cars.com Review
- September 18, 2019
Excellent service fast rapid response everyone friendly and helpful
Dealer response from DealerRater Replied: Thank you, William. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Cars.com Review
- September 18, 2019
Walked in with no prior relationship with the dealer and completed the entire transaction in about 2 hours (including trade).
Dealer response from DealerRater Replied: Thank you, David. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 17, 2019
Great Service..!
Response from the owner Replied: Thank you, Othman. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business
Google Review
- September 17, 2019
The service to my car was even faster than i expected, You Can't Replace a UniqueCustomerServiceExperience...Guillermo was amazing ...thanks.
Response from the owner Replied: We are so glad to hear that Milly. We agree that Guillermo is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- September 17, 2019
Response from the owner Replied: Thank you, Linda! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Cars.com Review
- September 17, 2019
Excelente atencin from the person in charge of our repair. Time period was short and very easy going. Thank you
Dealer response from DealerRater Replied: Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 16, 2019
Response from the owner Replied: Thank you, Juan! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 13, 2019
Response from the owner Replied: Thank you, Jeannie. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business
Google Review
- September 13, 2019
Response from the owner Replied: Thank you, Christine. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business
Google Review
- September 13, 2019
Response from the owner Replied: Thank you, Gregory. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business
Google Review
- September 13, 2019
Response from the owner Replied: Thank you, Jose. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business
Google Review
- September 13, 2019
Left by Adolfo O.
Response from the owner Replied: Thank you, Adolfo. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business
Google Review
- September 13, 2019
Aldo and Marcos always resolve the problems with my car quickly and are very friendly. Great customer service! The Coral Gables dealer is the best. I blew a tire and the MB Roadside assistance towed my car to Coral Gables Dealership as a courtesy. Thank you!
Response from the owner Replied: Thank you, Gonzalo! We're glad you found our team to be so supportive.
Google Review
- September 13, 2019
Great Service..!
Response from the owner Replied: Thank you, Othman. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business
Google Review
- September 13, 2019
The service to my car was even faster than i expected, You Can't Replace a UniqueCustomerServiceExperience...Guillermo was amazing ...thanks.
Response from the owner Replied: We are so glad to hear that Milly. We agree that Guillermo is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- September 10, 2019
Aldo and Marcos always resolve the problems with my car quickly and are very friendly. Great customer service! The Coral Gables dealer is the best. I blew a tire and the MB Roadside assistance towed my car to Coral Gables Dealership as a courtesy. Thank you!
Response from the owner Replied: Thank you, Gonzalo! We're glad you found our team to be so supportive.
Google Review
- September 10, 2019
The AC IN my MB stopped working suddenly. I didn't have an appointment, just showed up in hopes that it will be checked at least. Not only my car was checked but taken to service right away. In addition, I got a loaner MB even though I had no appointment. Alex Morales and other staff members...
Response from the owner Replied: Thank you, Maria! We're glad we could exceed your expectations!
Google Review
- September 10, 2019
great experience with rosie, really reactive and really professional. rest of the staff such as valet or desk people not really friendly... I don't think working for Mercedes is good for them...
Response from the owner Replied: Thanks, Pierre; we're glad you had a great experience!
Google Review
- September 10, 2019
Response from the owner Replied: Thank you, Andrea. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 09, 2019
Left by Celina A.
Response from the owner Replied: Thank you, Celina. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 07, 2019
Left by Maria W.
The AC IN my MB stopped working suddenly. I didn't have an appointment, just showed up in hopes that it will be checked at least. Not only my car was checked but taken to service right away. In addition, I got a loaner MB even though I had no appointment. Alex Morales and other staff members...
Response from the owner Replied: Thank you, Maria! We're glad we could exceed your expectations!
Google Review
- September 06, 2019
Left by Lech G.
Response from the owner Replied: Thanks for the rating, Lech!
Google Review
- September 05, 2019
Left by Joaquin G.
Response from the owner Replied: Thank you for the rating, Joaquin!
Google Review
- September 05, 2019
great experience with rosie, really reactive and really professional. rest of the staff such as valet or desk people not really friendly... I don't think working for Mercedes is good for them...
Response from the owner Replied: Thanks, Pierre; we're glad you had a great experience!
Google Review
- September 04, 2019
Left by Jean C.
Response from the owner Replied: Thank you, Jean.
Google Review
- September 04, 2019
Response from the owner Replied: Thank you for the rating, Eduardo!
Google Review
- September 03, 2019
(Translated by Google) The best(Original)Lo mejor
Response from the owner Replied: (Translated by Google) Thanks, Franco!(Original)Gracias, Franco!
Google Review
- September 03, 2019
(Translated by Google) The best(Original)Lo mejor
Response from the owner Replied: (Translated by Google) Thanks, Franco!(Original)Gracias, Franco!
Google Review
- September 01, 2019
(Translated by Google) They have many good things, but they still lack some details of services, sales and customer service so that we ask to say it is 5 stars.(Original)Tienen muchas cosas buenas,pero todava le falta algunos detalles de servicios,ventas y atencin al cliente para que pidamos decir...
Response from the owner Replied: Thank you, Mr. Diaz. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 01, 2019
Fast friendly service.
Google Review
- September 01, 2019
Staff responded graciously and efficiently to my concerns.
Google Review
- September 01, 2019
It was truly a pleasure to negotiate my new SUV with these guys.I have bought and service several cars and trucks from Bill Ussery in CG and I will definitely continue to in the future.Thanks...
Google Review
- September 01, 2019
Excellent, all the staff!! Thank you...
Google Review
- September 01, 2019
My experience with the service department at Mercedes Benz of Coral Gables was excellent. My service advisor Guillermo Requena was very efficient and I would recommend him to any and all of my freinds that own a Mercedes Benz.
Google Review
- September 01, 2019
bad service here.
Response from the owner Replied: We are very sorry to hear about your experience, Samantha. An excellent customer experience is our number one priority. Please reach out to us at (855) 893-3296 so that we can work to provide a positive outcome. Thank you, Richard Santalla
Google Review
- September 01, 2019
The work was done promptly even though I had not made an appointment.
Response from the owner Replied: Thank you for the feedback, Leon.
Google Review
- September 01, 2019
Service rep was on time and everything went well . No complaints. Just another car service. Actually no bfd
Response from the owner Replied: Thank you, Mr. Schrier. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 01, 2019
Stephanie Segovia was truly a professional and super pleasant , she is the assistant Service manager ... I recommend her to anyone that does or chooses to do service there
Google Review
- September 01, 2019
A place where you are a client, they are professionals especially Stephanie Segovia, she is very professional and very nice person.congratulations to everyone!!!
Response from the owner Replied: Thank you, Reynier! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 01, 2019
Excellent service. Dave Gossett is the best.
Response from the owner Replied: We are so glad to hear that, Lilian! We agree that Dave is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- September 01, 2019
quick, easy and friendly !! This is the best customer service dealership!
Google Review
- September 01, 2019
First issue having with my smart car and glad I took it to this dealership. Very effective and efficient staff from start to finish. They even send updates through text message and you can ask any questions through the same feature I was even given a loner vehicle while my vehice was repaired at no...
Google Review
- September 01, 2019
After trying to deal with getting a new key from Mercedes of Miami which was a nightmare I went to Mercedes of Coral Gables. Albert from parts was incredible, friendly and helpful. I sent in and dealt with Devin Regalado. He was professional and efficient. I was in and out in about 15 minutes. ...
Google Review
- September 01, 2019
I normally take my care to cutler bay, but last two times decided to try coral gables. The first visit I was impressed since the guy who helped me Getting a loaner gave me back $1200 in cash there were in the glove compartment. Car engine broke again and that time I wasnt that lucky, they stole my...
Response from the owner Replied: Thank you for bringing this issue to our attention Yakelin. We apologize for any inconvenience this has caused you. It is always our goal for all of our customers to leave our dealership 100% satisfied. Please reach out to us at (855) 893-3296 so that we can address your concerns immediately. Thank you, Richard Santalla.
Google Review
- September 01, 2019
My husband is very ill. Stephanie took the time to give me a hug and expedited my service so I could quickly get home to him. A car is a car is a car but to have kindness in today's world is a gift. Thank you Stephanie!
Google Review
- September 01, 2019
This is a great place! I have been a Mercedes Benz customer since 1983.I have used this particular Dealer for my last 3-4 cars. My experience has been really exceptional, in sales, as well as service department. I highly recommend Mercedes-Benz of Coral Gables as a one of a kind place!
Google Review
- September 01, 2019
Dave Gosset is remarkable. He is professional and kind. He definitely puts serve in service. He serves to please and make your experience exceptional. Thank you , Dave!
Google Review
- September 01, 2019
Hello ! I will begin by saying that my experience with Mercedes Benz and especially with. the maintenance department was EXCELLENT and I want to recognized Mr Aldo Guerra for his EXCELLENT attention,very dedicated,professional and kind doing everything possible to help the client and leave him...
Google Review
- August 28, 2019
I normally take my care to cutler bay, but last two times decided to try coral gables. The first visit I was impressed since the guy who helped me Getting a loaner gave me back $1200 in cash there were in the glove compartment. Car engine broke again and that time I wasnt that lucky, they stole my...
Response from the owner Replied: Thank you for bringing this issue to our attention Yakelin. We apologize for any inconvenience this has caused you. It is always our goal for all of our customers to leave our dealership 100% satisfied. Please reach out to us at (855) 893-3296 so that we can address your concerns immediately. Thank you, Richard Santalla.
Google Review
- August 28, 2019
bad service here.
Response from the owner Replied: We are very sorry to hear about your experience, Samantha. An excellent customer experience is our number one priority. Please reach out to us at (855) 893-3296 so that we can work to provide a positive outcome. Thank you, Richard Santalla
Google Review
- August 28, 2019
Response from the owner Replied: Thank you, Mr. Ramirez. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- August 27, 2019
Response from the owner Replied: Thank you, Yvette. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- August 27, 2019
Left by Monica C.
Response from the owner Replied: Thank you, Monica. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- August 27, 2019
Response from the owner Replied: Thank you, Rasa. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- August 27, 2019
Excellent service. Dave Gossett is the best.
Response from the owner Replied: We are so glad to hear that, Lilian! We agree that Dave is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.
Google Review
- August 27, 2019
Response from the owner Replied: Thank you, Amneris! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- August 27, 2019
Response from the owner Replied: Thank you, Mr. Serrano. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- August 26, 2019
Service rep was on time and everything went well . No complaints. Just another car service. Actually no bfd
Response from the owner Replied: Thank you, Mr. Schrier. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- August 26, 2019
The work was done promptly even though I had not made an appointment.
Response from the owner Replied: Thank you for the feedback, Leon.
Google Review
- August 24, 2019
Left by Claudia P.
Response from the owner Replied: Thanks, Claudia!
Google Review
- August 24, 2019
Response from the owner Replied: Thank you, Mirelys!
Google Review
- August 23, 2019
Response from the owner Replied: Thanks, Eduardo!
Google Review
- August 23, 2019
Response from the owner Replied: Thank you for the 5 stars, Adrian!
Google Review
- August 21, 2019
Left by Vicente D.
(Translated by Google) They have many good things, but they still lack some details of services, sales and customer service so that we ask to say it is 5 stars.(Original)Tienen muchas cosas buenas,pero todava le falta algunos detalles de servicios,ventas y atencin al cliente para que pidamos decir...
Response from the owner Replied: Thank you, Mr. Diaz. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Cars.com Review
- August 21, 2019
At the end everything was great they solve all my issues.
Dealer response from DealerRater Replied: Thank you, Mr. Lameh. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- August 21, 2019
A place where you are a client, they are professionals especially Stephanie Segovia, she is very professional and very nice person.congratulations to everyone!!!
Response from the owner Replied: Thank you, Reynier! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Cars.com Review
- August 21, 2019
My husband and I are extremely pleased with the service we received at Mercedes Benz of Coral Gables. Our sales representative, Mr. Peter Munoz was very knowledgeable, patient and kind! We definitely recommend Mercedes Benz, as well as Mr. Munoz! Thank you very much, Leslie Brophy
Dealer response from DealerRater Replied: Thank you, Mrs. Brophy. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- August 21, 2019
Left by Vicente D.
Tienen muchas cosas buenas,pero todava le falta algunos detalles de servicios,ventas y atencin al cliente para que pidamos decir es 5 estrellas.
Google Review
- August 19, 2019
Left by Alberto M.
Google Review
- August 18, 2019
Left by Deborah T.
Google Review
- August 17, 2019
Left by Jaime C.
Google Review
- August 17, 2019
Frankie kept me informed of the progress of the repair at all times, was courteous and has excellent customer service skills.
Google Review
- August 14, 2019
Left by Patricia H.
Cars.com Review
- August 13, 2019
Left by Jerome L.
Very efficient in meeting my needs. Detailed orientation.
Google Review
- August 12, 2019
Google Review
- August 12, 2019
Google Review
- August 11, 2019
Google Review
- August 11, 2019
Google Review
- August 10, 2019
Left by Laura G.
Hello ! I will begin by saying that my experience with Mercedes Benz and especially with. the maintenance department was EXCELLENT and I want to recognized Mr Aldo Guerra for his EXCELLENT attention,very dedicated,professional and kind doing everything possible to help the client and leave him...
Google Review
- August 10, 2019
Cars.com Review
- August 09, 2019
Left by Michael F.
I have not been in dealership in 2 years , the receptionist and the service advisor Valentin welcomed me as an old friend, I have been a client over 40 years) and he got problem diagnosed the same day, informed me of it and had the car ready by 10:30 the next morning. the srevice was...
Cars.com Review
- August 08, 2019
Left by Jesus C.
Extremely satisfied with all services provided by MB of CG.
Google Review
- August 08, 2019
Stephanie Segovia was truly a professional and super pleasant , she is the assistant Service manager ... I recommend her to anyone that does or chooses to do service there
Google Review
- August 08, 2019
Dave Gosset is remarkable. He is professional and kind. He definitely puts serve in service. He serves to please and make your experience exceptional. Thank you , Dave!
Google Review
- August 07, 2019
Left by Heide D.
Google Review
- August 07, 2019
Google Review
- August 06, 2019
Left by Kendrick C.
I recently had my E-Class repaired by Mercedes Coral Gables. The initial estimate was $5k-$6k. The final total was over $10k. Regardless, I have Geico who have been excellent. I only have to pay $1k deductible. Ive had experience with multiple dealerships BMW S. Motors (excellent)for my M3 and Land...
Google Review
- August 06, 2019
Left by Pablo K.
Google Review
- August 05, 2019
Great dealer and outstanding advisor.
Google Review
- August 05, 2019
After trying to deal with getting a new key from Mercedes of Miami which was a nightmare I went to Mercedes of Coral Gables. Albert from parts was incredible, friendly and helpful. I sent in and dealt with Devin Regalado. He was professional and efficient. I was in and out in about 15 minutes. ...
Google Review
- August 04, 2019
Google Review
- August 04, 2019
Left by Joyce H.
My husband is very ill. Stephanie took the time to give me a hug and expedited my service so I could quickly get home to him. A car is a car is a car but to have kindness in today's world is a gift. Thank you Stephanie!
Google Review
- August 03, 2019
Google Review
- August 03, 2019
Left by Zachary C.
First issue having with my smart car and glad I took it to this dealership. Very effective and efficient staff from start to finish. They even send updates through text message and you can ask any questions through the same feature I was even given a loner vehicle while my vehice was repaired at no...
Google Review
- August 03, 2019
Left by Daniela F.
Google Review
- August 03, 2019
Google Review
- August 02, 2019
Left by Gloria L.
This is a great place! I have been a Mercedes Benz customer since 1983.I have used this particular Dealer for my last 3-4 cars. My experience has been really exceptional, in sales, as well as service department. I highly recommend Mercedes-Benz of Coral Gables as a one of a kind place!
Google Review
- August 02, 2019
quick, easy and friendly !! This is the best customer service dealership!
Google Review
- August 02, 2019
Google Review
- August 01, 2019
(Translated by Google) Excellent service and service from Lorena and Mike, congratulations.(Original)Excelente atencin y servicio de Lorena y Mike,los felicito.
Google Review
- August 01, 2019
AWESOME!
Google Review
- August 01, 2019
Tony, my service advisor was cordial and efficient. It was a very pleasant experience.
Google Review
- August 01, 2019
This is the service department anytime, anything, yes Sir. Always listening, and promptly delivering, courteous and personalized attention, just GREAT, specially credit to Jesus Romero, he is The Service Man!
Google Review
- August 01, 2019
Great attention to customer service. I travel 30 miles out my way for the best service around.
Google Review
- August 01, 2019
Welcome to Mercedes-Benz of Coral Gables.
Google Review
- August 01, 2019
The best Mercedes dealer and the services are excelent
Google Review
- August 01, 2019
Wonderful Servicenter experience. Dave Gossett was very professional very pleasant to work with, coffee excellent, very clean. I see why Mercedes of Coral Gables is number one dealership for the year. Thank you Dave!!!
Google Review
- August 01, 2019
I had the 60,000 maintenance for my CPO 2014 E350. After paying for the previous maintenance out of pocket because the prepaid maintenance that came with the car had expired, Service Associate Byron Soler recommended that I look into purchasing prepaid maintenance because I had two maintenance...
Google Review
- August 01, 2019
From the very building itself, the ambiance and, of course, the vehicles receiving their TLC...it was comprehensive! Very nice and warm, elegant. I told my advisor, the one factor I chose Mercedes Benz was TRUST. If you give it all of you, it gives you all of it, and I love E350's curves and all its...
Google Review
- August 01, 2019
Although my prior visits to this dealership have been pleasurable experiences I have to admit that I'm truly disappointed in the way we were treated by the service department in this previous visit. After waiting two months for a headliner from Germany I was informed that the installation was a two...
Google Review
- August 01, 2019
Aldo is very professional
Google Review
- August 01, 2019
advisor like always polite, knowleadgeable, and courteous.
Google Review
- August 01, 2019
Nothing but the best.
Google Review
- August 01, 2019
Best South Florida MB dealer.Excellent customer service.Highly recommended!!
Google Review
- August 01, 2019
Stephanie was amazing!!!! Great customer service and truly went above and beyond. If you ever need to get you mercedes serviced make sure to ask for steph.
Google Review
- August 01, 2019
Excellent service. My sales consultant Jorge gave me the price I wanted to pay and the entire process of buying was extremely easy
Google Review
- August 01, 2019
Frankie kept me informed of the progress of the repair at all times, was courteous and has excellent customer service skills.
Google Review
- August 01, 2019
Excelent sales team, nice exhibition , very professional financial staff and overall the best place to purchase a Mercedes Benz
Google Review
- August 01, 2019
Very good service, quick and my service person Frankie Cao was exceptional and very professional
Google Review
- August 01, 2019
I recently had my E-Class repaired by Mercedes Coral Gables. The initial estimate was $5k-$6k. The final total was over $10k. Regardless, I have Geico who have been excellent. I only have to pay $1k deductible. Ive had experience with multiple dealerships BMW S. Motors (excellent)for my M3 and Land...
Google Review
- August 01, 2019
As always very courteous very professional we got the car and deal we where looking for Ariel Manzo and his assistant where the best would highly recommend their services
Google Review
- August 01, 2019
Always, incredible! Especially, when working with Stephanie! Thanks
Google Review
- August 01, 2019
I got an amazing deal at Mercedes-Benz of Coral Gables, Carlos Pereda was exceptional, everyone provided me with expected service from a Mercedes-Benz dealership. Thank you guys!
Google Review
- August 01, 2019
Great experience..Ask for Byron Soler he will go above and beyond great service...
Google Review
- August 01, 2019
Richard And his staff are a class act !! Always a great experience !!Highly recommend!!
Google Review
- August 01, 2019
keep away. the ones in cutler bay are better
Google Review
- August 01, 2019
Dave at the Service Parts counter and Byron Soler, were exceptional. Thank you both!
Google Review
- August 01, 2019
Best salesman award goes to bob anderson!I recomend bob , he clearly takes his time and carefully goes over the vehicles you have in mind.Great customer service.
Google Review
- August 01, 2019
Great dealer and outstanding advisor.
Google Review
- August 01, 2019
My aunt's lease was finished and she gave me the opportunity of buying her car. She's a top commercial real estate broker and there had been plenty of prominent leaders which rode as passengers in her car, making it extra special vibes to purchase this one in particular besides owning a beautiful...
Google Review
- August 01, 2019
Frankie Cao is a world-class service manager. He coordinated a very seamless experience for me at Mercedes-Benz of Coral Gables.I came to buy 4 tires, but he insisted that only 2 were necessary given the tread life of my front 2 tires. He also applied a promotional discount to my tires without me...
Google Review
- August 01, 2019
Ivan Gonzalez, the assistant service manager, was very professional and accommodating to me, a first timer at this dealership. Loaner process and vehicle was outstanding. Only issue was my car was not cleaned as well as Im accustomed to, even for the usually rapid superficial cleaning that is...
Google Review
- August 01, 2019
Excellent experience overall! Staff was helpful and efficient with quick turn-a-round for service. Appreciate the amenities (coffee machine and pastries).
Google Review
- August 01, 2019
Mercedes in Coral Gable offers unparalleled customer service, way beyond expectations.It was a great experience during the purchase with Donovan, and it keeps maintaining standard of excellence even during the service with Jesus.The experience so far has been wonderful. Thanks
Google Review
- August 01, 2019
Google Review
- August 01, 2019
Left by Michael S.
Google Review
- August 01, 2019
This is the service department anytime, anything, yes Sir. Always listening, and promptly delivering, courteous and personalized attention, just GREAT, specially credit to Jesus Romero, he is The Service Man!
Cars.com Review
- July 31, 2019
Great service! Everyone was helpful. Rosie was the service advisor!
Google Review
- July 31, 2019
Best salesman award goes to bob anderson!I recomend bob , he clearly takes his time and carefully goes over the vehicles you have in mind.Great customer service.
Google Review
- July 31, 2019
Great dealer and outstanding advisor.
Cars.com Review
- July 30, 2019
Thanks Jesus Romero for your excellent outstanding service. Much appreciated. You are an asset to Mercedes Benz......Thank YOU........
Google Review
- July 29, 2019
Left by Massimiliano C.
Mercedes in Coral Gable offers unparalleled customer service, way beyond expectations.It was a great experience during the purchase with Donovan, and it keeps maintaining standard of excellence even during the service with Jesus.The experience so far has been wonderful. Thanks
Cars.com Review
- July 29, 2019
As always, my service advisor Dave Gosset, made my service call simple, and insured that everything was perfect when I picked my car up.
Google Review
- July 28, 2019
Google Review
- July 28, 2019
Left by Kerry D.
I had the 60,000 maintenance for my CPO 2014 E350. After paying for the previous maintenance out of pocket because the prepaid maintenance that came with the car had expired, Service Associate Byron Soler recommended that I look into purchasing prepaid maintenance because I had two maintenance...
Cars.com Review
- July 28, 2019
In and out in less than two hours! Excellent service! Thank you MB of Coral Gables
Google Review
- July 28, 2019
Left by Rafael A.
Excelent sales team, nice exhibition , very professional financial staff and overall the best place to purchase a Mercedes Benz
Google Review
- July 27, 2019
Stephanie was amazing!!!! Great customer service and truly went above and beyond. If you ever need to get you mercedes serviced make sure to ask for steph.
Google Review
- July 27, 2019
Left by Mel A.
Ivan Gonzalez, the assistant service manager, was very professional and accommodating to me, a first timer at this dealership. Loaner process and vehicle was outstanding. Only issue was my car was not cleaned as well as Im accustomed to, even for the usually rapid superficial cleaning that is...
Google Review
- July 27, 2019
Left by Gretel M.
Google Review
- July 27, 2019
Left by Gustavo G.
Cars.com Review
- July 25, 2019
Thumbs up - good service and convenience for a good price.
Google Review
- July 24, 2019
Very good service, quick and my service person Frankie Cao was exceptional and very professional
Google Review
- July 24, 2019
Left by Ernesto H.
Frankie kept me informed of the progress of the repair at all times, was courteous and has excellent customer service skills.
Google Review
- July 23, 2019
Amazing dealership! Amazing people! I bought a Mercedes Benz CLA 250 and the attention was incredible, before I bought it, they day I picked it up and after calling for service! Mercedes Benz of Coral Gables is the epitomy of "Remarkable" Customer service!
Google Review
- July 23, 2019
Left by Jonathan P.
Always, incredible! Especially, when working with Stephanie! Thanks
Cars.com Review
- July 22, 2019
Guillermo Requena was extremely professional and efficient. Since I walked in the door everything was being done on their end make sure I dropped of my car quickly to ensure I could head to the office without unneeded delays. Same with pick up, very smooth and efficient team! Thanks to your great...
Google Review
- July 21, 2019
Frankie Cao is a world-class service manager. He coordinated a very seamless experience for me at Mercedes-Benz of Coral Gables.I came to buy 4 tires, but he insisted that only 2 were necessary given the tread life of my front 2 tires. He also applied a promotional discount to my tires without me...
Cars.com Review
- July 21, 2019
Everything was excellent. Fernando Rengifo has delivered great service to me every time for over 5 years. The best Ive ever received , every time.
Google Review
- July 20, 2019
Left by Pedro B.
Google Review
- July 19, 2019
(Translated by Google) I have a friend who bought a car there and was very satisfied with all the attention received. He recommended this place to buy a car and / or do service.(Original)Tengo un amigo que compr un carro all y qued muy satisfecho con toda la atencin recibida. Me recomend este lugar...
Google Review
- July 19, 2019
(Translated by Google) Excellent service and service from Lorena and Mike, congratulations.(Original)Excelente atencin y servicio de Lorena y Mike,los felicito.
Google Review
- July 19, 2019
Left by George B.
Frankie Cao is a world-class service manager. He coordinated a very seamless experience for me at Mercedes-Benz of Coral Gables.I came to buy 4 tires, but he insisted that only 2 were necessary given the tread life of my front 2 tires. He also applied a promotional discount to my tires without me...
Google Review
- July 19, 2019
Google Review
- July 19, 2019
Left by Bianca S.
Excellent experience overall! Staff was helpful and efficient with quick turn-a-round for service. Appreciate the amenities (coffee machine and pastries).
Cars.com Review
- July 19, 2019
Marcos Gonzalez is excellent. A true delight to deal with and makes the experience very simple and handles everything quickly.
Google Review
- July 19, 2019
Left by Orlando L.
Although my prior visits to this dealership have been pleasurable experiences I have to admit that I'm truly disappointed in the way we were treated by the service department in this previous visit. After waiting two months for a headliner from Germany I was informed that the installation was a two...
Google Review
- July 18, 2019
Left by Jorge B.
Google Review
- July 18, 2019
Left by Lazaro T.
Google Review
- July 18, 2019
Left by Domingo P.
I got an amazing deal at Mercedes-Benz of Coral Gables, Carlos Pereda was exceptional, everyone provided me with expected service from a Mercedes-Benz dealership. Thank you guys!
Google Review
- July 17, 2019
Left by Pamela P.
Google Review
- July 17, 2019
My aunt's lease was finished and she gave me the opportunity of buying her car. She's a top commercial real estate broker and there had been plenty of prominent leaders which rode as passengers in her car, making it extra special vibes to purchase this one in particular besides owning a beautiful...
Google Review
- July 17, 2019
Best South Florida MB dealer.Excellent customer service.Highly recommended!!
Google Review
- July 17, 2019
Left by Kendrick C.
I recently had my E-Class repaired by Mercedes Coral Gables. The initial estimate was $5k-$6k. The final total was over $10k. Regardless, I have Geico who have been excellent. I only have to pay $1k deductible. Ive had experience with multiple dealerships BMW S. Motors (excellent)for my M3 and Land...
Cars.com Review
- July 17, 2019
David was very professional and helpful. The car was ready quick. Thank you.
Cars.com Review
- July 17, 2019
Left by Claudio M.
This is my third car purchase in Bill Ussery. The three time I have been helped by Bob Anderson and I am very pleased with his skills and quality of service.
Google Review
- July 17, 2019
Google Review
- July 17, 2019
Google Review
- July 16, 2019
Left by Octavia G.
Google Review
- July 16, 2019
Left by Ceferino M.
Aldo is very professional
Google Review
- July 14, 2019
Google Review
- July 13, 2019
Google Review
- July 13, 2019
Cars.com Review
- July 12, 2019
I dealt with service underwriter Ivan Gonzalez. He could not have done more to make my service experience any easier. He knew his job, my car, what had to be done and when I could pick it up .... the car was ready on time and I could not ask for More.
Google Review
- July 12, 2019
Google Review
- July 12, 2019
Google Review
- July 11, 2019
Nothing but the best.
Google Review
- July 11, 2019
Excelente atencin y servicio de Lorena y Mike,los felicito.
Google Review
- July 11, 2019
As always very courteous very professional we got the car and deal we where looking for Ariel Manzo and his assistant where the best would highly recommend their services
Google Review
- July 10, 2019
Straight up LIARS and THIEVES!!! vehicle went in for a lane assiste problem in steering wheel and left with mechanic doing a pressure check on radiator and blew up all 6 hoses and radiator with no permission from owner to even open hood!!! Stay away from this dealer. Car goes in for one problem and...
Google Review
- July 10, 2019
Left by Alexia P.
Google Review
- July 10, 2019
Richard And his staff are a class act !! Always a great experience !!Highly recommend!!
Google Review
- July 10, 2019
Google Review
- July 09, 2019
keep away. the ones in cutler bay are better
Google Review
- July 06, 2019
Welcome to Mercedes-Benz of Coral Gables.
Google Review
- July 05, 2019
Great experience..Ask for Byron Soler he will go above and beyond great service...
Google Review
- July 04, 2019
Dave at the Service Parts counter and Byron Soler, were exceptional. Thank you both!
Google Review
- July 03, 2019
Left by Fernando G.
Google Review
- July 03, 2019
Google Review
- July 03, 2019
Google Review
- July 03, 2019
Google Review
- July 03, 2019
Google Review
- July 03, 2019
Left by Fermin A.
Excellent service. My sales consultant Jorge gave me the price I wanted to pay and the entire process of buying was extremely easy
Google Review
- July 01, 2019
(Translated by Google) I have a friend who bought a car there and was very satisfied with all the attention received. He recommended this place to buy a car and / or do service.(Original)Tengo un amigo que compr un carro all y qued muy satisfecho con toda la atencin recibida. Me recomend este lugar...
Google Review
- July 01, 2019
Great service. Scheduling was easy, everything was ready when I dropped of the car, and when the service was done the car was delivered to my office. It could not have been better! Thanks to Dave Gossett, Tommy Juan, and Richard Santalla.
Google Review
- July 01, 2019
Love the team at Mercedes Benz of Coral Gables! Very professional, keep me informed of progress on service or repairs, attentive to my comfort, and everyone is very friendly! No one says "I'm not your adviser." If you ask a question or if you seem to be waiting for a while whoever is available...
Google Review
- July 01, 2019
My experience was excellent. Ariel M. is always a pleasure. He definitely goes the extra mile for you. The process never takes long. Ariel M. always knows what he is doing. He gets everything ready and prepared so there is no hassle. I would definitely recommend him to anyone.
Google Review
- July 01, 2019
Excellent as always. Aldo always takes care of my automobile maintenance needs. Thank you!
Google Review
- July 01, 2019
Rosie Ruiz is an outstanding service person.
Google Review
- July 01, 2019
Amazing staff Thanks Mr. Manso
Google Review
- July 01, 2019
I have been a Mercedes Benz customer for over 16 years with the same salesman Homie S, at MB of Coral Gables. He is the best! Painless process, IN&OUT with the best customer service you can ever experience.
Google Review
- July 01, 2019
The attention and service at Mercedes-Benz of Coral Gables was exceptional! From the amazing service, treatment and professionalism we experienced. Thank you Mercedes-Benz of Coral Gables . We hope to do business with you for many more years to come.
Google Review
- July 01, 2019
Excellent location. Great Customer Service, hosted the Doral chamber of commerce networking event. Browsing around to pick my next Car
Google Review
- July 01, 2019
Like always Stephanie goes out of her way to make everything go smoothand prompt, excellent service. It's a pleasure bringing the car for service,Thank you, Stephanie. The guys at the counter very professional as well.
Google Review
- July 01, 2019
Once again, the value and service expected is what I got this time. My service adviser, Donnie goes out of his way to give me the comfort and information needed to know my vehicle is going to be fixed and the best value will be provided.
Google Review
- July 01, 2019
The process was clear and very fast. I walk out in a couple hour with the car I had on mind.Thank you.
Google Review
- July 01, 2019
EVERYONE WAS EXTREMELY HELPFUL AND ONE OF THE GUYS WAS ESPECIALLY NICE.AN EMPLOYEE NAMED SHAMIR ALI.THANKS AGAIN.
Google Review
- July 01, 2019
This was my first time at Mercedes-benz of Coral Gables, excellent service.
Google Review
- July 01, 2019
Rosie Ruiz( Service Advisor) is the reason that I own a Mercedes Benz . I assume that I'm a picky guy and when it comes to my car and every single detail I bring my car to the dealership because I know that I can count on her. She always over exceeds my expectations and surprises me with her...
Google Review
- July 01, 2019
Great service ! Very Efficient and the staff is friendly helpful and super receptive. The service was great. Everyone was super helpful. Rosie Ruiz my advisor is by far the best!! Been with her for years with multiple cars and she continues to amaze me with her honesty, efficiency, hard work, and...
Google Review
- July 01, 2019
It was an excellent experience! I was received by Byron Soler punctually and treated very well. The car was delivered perfectly clean and all the services required were properly done. The estimated time of the service requested was fulfilled. Thank you very much!
Yelp Review
- June 30, 2019
I visited the Mercedes Benz of coral gables dealership recently to explore options for my new vehicle. The service was pretty good, Nadir took care of me and the process was smooth & hassle free. They have an indoor car garage which makes checking out cars comfortable (it's June, and we're facing...
Google Review
- June 26, 2019
Tengo un amigo que compr un carro all y qued muy satisfecho con toda la atencin recibida. Me recomend este lugar para comprar un carro y/o hacer servicio.
Google Review
- June 26, 2019
Google Review
- June 23, 2019
Amazing staff Thanks Mr. Manso
Cars.com Review
- June 23, 2019
Outstanding customer service and attention by Byron, Service Specialist
Google Review
- June 23, 2019
Google Review
- June 23, 2019
The process was clear and very fast. I walk out in a couple hour with the car I had on mind.Thank you.
Google Review
- June 22, 2019
Left by Ivan D.
Google Review
- June 22, 2019
Google Review
- June 21, 2019
My experience was excellent. Ariel M. is always a pleasure. He definitely goes the extra mile for you. The process never takes long. Ariel M. always knows what he is doing. He gets everything ready and prepared so there is no hassle. I would definitely recommend him to anyone.
Google Review
- June 21, 2019
EVERYONE WAS EXTREMELY HELPFUL AND ONE OF THE GUYS WAS ESPECIALLY NICE.AN EMPLOYEE NAMED SHAMIR ALI.THANKS AGAIN.
Cars.com Review
- June 21, 2019
This Mercedes dealership provides exceptional customer service. We trust their expertise in car repairs . We have purchased 10 cars from this dealership over 30 years. Same salesman ( Robert Corso), same service advisers (Tony Fuentes and Frankie Cao ). This facility is elegant, upscale and...
Google Review
- June 21, 2019
Google Review
- June 21, 2019
Rosie Ruiz( Service Advisor) is the reason that I own a Mercedes Benz . I assume that I'm a picky guy and when it comes to my car and every single detail I bring my car to the dealership because I know that I can count on her. She always over exceeds my expectations and surprises me with her...
Google Review
- June 21, 2019
Great service. Scheduling was easy, everything was ready when I dropped of the car, and when the service was done the car was delivered to my office. It could not have been better! Thanks to Dave Gossett, Tommy Juan, and Richard Santalla.
Google Review
- June 21, 2019
Left by Alfonso G.
Google Review
- June 21, 2019
Left by Monica J.
Google Review
- June 20, 2019
Google Review
- June 19, 2019
Left by Maria V.
Cars.com Review
- June 19, 2019
Left by Peter B.
Byron in service is great at his job he has a way of getting everything dealt with that is very satisfying to the customer . His attitude is always customer satisfaction , It would be fair to say in 50 years of owning a car he is the best I have dealt with Please say thank you to him peter...
Google Review
- June 18, 2019
It was an excellent experience! I was received by Byron Soler punctually and treated very well. The car was delivered perfectly clean and all the services required were properly done. The estimated time of the service requested was fulfilled. Thank you very much!
Google Review
- June 17, 2019
Left by Melissa O.
Great service ! Very Efficient and the staff is friendly helpful and super receptive. The service was great. Everyone was super helpful. Rosie Ruiz my advisor is by far the best!! Been with her for years with multiple cars and she continues to amaze me with her honesty, efficiency, hard work, and...
Google Review
- June 17, 2019
Excellent as always. Aldo always takes care of my automobile maintenance needs. Thank you!
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Left by Elizabeth D.
I have been a Mercedes Benz customer for over 16 years with the same salesman Homie S, at MB of Coral Gables. He is the best! Painless process, IN&OUT with the best customer service you can ever experience.
Google Review
- June 16, 2019
This was my first time at Mercedes-benz of Coral Gables, excellent service.
Google Review
- June 16, 2019
Google Review
- June 15, 2019
Google Review
- June 14, 2019
Google Review
- June 14, 2019
Google Review
- June 14, 2019
Google Review
- June 14, 2019
Google Review
- June 14, 2019
Left by Oscar R.
Google Review
- June 13, 2019
Google Review
- June 13, 2019
Left by Nicole R.
Cars.com Review
- June 13, 2019
Left by Ethan E.
I have been doing business for over 30 years with MB of Coral Gables. Originally it was called Bill Ussery Motors. Their service department and new car showroom are state of the art. It is easy to make an appointment that fits your schedule. If required, they offer loaners to their customers. ...
Google Review
- June 13, 2019
Left by Srinivasan K.
Cars.com Review
- June 11, 2019
Left by Edilberto M.
Professional, Easy and fast service. Amicable customer service. Overall great experience. All the time
Google Review
- June 11, 2019
Google Review
- June 11, 2019
Google Review
- June 10, 2019
Google Review
- June 10, 2019
Once again, the value and service expected is what I got this time. My service adviser, Donnie goes out of his way to give me the comfort and information needed to know my vehicle is going to be fixed and the best value will be provided.
Google Review
- June 08, 2019
Welcome to Mercedes-Benz of Coral Gables.
Google Review
- June 08, 2019
Google Review
- June 07, 2019
Excellent location. Great Customer Service, hosted the Doral chamber of commerce networking event. Browsing around to pick my next Car
Google Review
- June 07, 2019
Left by Jose M.
Google Review
- June 07, 2019
Left by Swamy Y.
Google Review
- June 07, 2019
This place is amazing! The customer service is the best Ive ever seen. Just left a networking event with the Doral Chamber and had a blast. My next car will definitely be from this dealer.
Google Review
- June 06, 2019
Like always Stephanie goes out of her way to make everything go smoothand prompt, excellent service. It's a pleasure bringing the car for service,Thank you, Stephanie. The guys at the counter very professional as well.
Google Review
- June 05, 2019
Left by Martine K.
Google Review
- June 05, 2019
Left by Ruth S.
Rosie Ruiz is an outstanding service person.
Google Review
- June 05, 2019
Google Review
- June 05, 2019
Left by Linda N.
Google Review
- June 04, 2019
Cars.com Review
- June 04, 2019
Mr. Frankie Cao did an exceptional work with my service, Thank you very much Rene Gomez
Google Review
- June 04, 2019
Cars.com Review
- June 04, 2019
Marcos Gonzales is extremely knowledgeable and very supportive to provide us with the necessary repair and service to my vehicle. The follow up after dropping my car until it was ready for pickup was much appreciated.
Google Review
- June 03, 2019
Left by Peggy S.
The attention and service at Mercedes-Benz of Coral Gables was exceptional! From the amazing service, treatment and professionalism we experienced. Thank you Mercedes-Benz of Coral Gables . We hope to do business with you for many more years to come.
Google Review
- June 03, 2019
Yelp Review
- June 02, 2019
Went in for what was a simple engine light. They had my car for 20 days , charged me 1200$ and fixed nothing. You would think the dealership would have a clue. They refuse to acknowledge any of the DTC codes and chose their own path . Wasted my time and money and accomplished nothing. I'm sure my...
Google Review
- June 02, 2019
Google Review
- June 01, 2019
(Translated by Google) Going to Mercedes Coral Gables is a pleasure, a cozy place, good service, a place where you can sit quietly and wait with the best attentions and the best service. I live in Pembroke Pines and I prefer to go there. A wide variety of snacks and drinks. recommended.(Original)Ir...
Google Review
- June 01, 2019
(Translated by Google) The service was faster than expected and excellent. quality(Original)El servicio fue ms rpido de lo esperado y de excelente. calidad
Google Review
- June 01, 2019
(Translated by Google) Attention in reference to other dealers is unsurpassable, the best so far(Original)La Atencin en referencia a otros Dealers es Insuperable, la mejor hasta ahora
Google Review
- June 01, 2019
Rosie Ruiz is the best!!! Thanks for your helpful advise.
Google Review
- June 01, 2019
Everything was terrific.
Google Review
- June 01, 2019
Excellent experience, from beginning to end, very good communication, unlike other places.
Google Review
- June 01, 2019
First class service. Thank you Frankie. I appreciate the fast response.
Google Review
- June 01, 2019
My experience with Jose Artiles was exceptional. It's the first time I work with him and I knew he was going to be awesome from just talking to him on the phone. I didn't have to wait, he did my paper work quick and efficient and had my loaner car ready for me to go to work. The pick up was just...
Google Review
- June 01, 2019
Thank you again for my previous service visit. Rosie and staff involved were able to take care of my tire incident. I happened to get a flat tire after 5pm and was lucky enough to be given a loaner. Very appreciated for being so courteous. With a team of attentive advisors, our visits are fast and...
Google Review
- June 01, 2019
Great service, Valentin Sanchez was very professional, no delay in the service as promised. 5*
Google Review
- June 01, 2019
Once again Marcos Gonzales exceeded my expectations, top customer service, thank you Marcos.
Google Review
- June 01, 2019
Excellent service from all the personnel, including Rosie.
Google Review
- June 01, 2019
Tony , my advisor is a very professional gentleman. Pleasure to deal with him. Congratulations.
Google Review
- June 01, 2019
Not good at all. Charged for a diagnostic to one of my MB they were wrong. Took the car for a recall, never called me back. Did the service and they left the oil cap open!
Google Review
- June 01, 2019
very efficient accurate and courteous
Google Review
- June 01, 2019
Mercedes Benz of Coral Gables, never fails to please me with customer service to vehicle service. Thanks team!
Google Review
- June 01, 2019
Aldo Guerra is terrific!
Google Review
- June 01, 2019
The quality of the service needs to be improved. The repair labor performed did not resolved the problem the first visit. I experienced Over two visits per problem until the issue gets resolved. The expected quality from the brand does not get truly vested in this Mercedes Benz dealer.
Google Review
- June 01, 2019
Exceptional service. They found the vehicle my wife wanted. We left the store in less than three hours with a brand new car. That is an all-time record for us. Thanks to Joe Baracaldo our Salesman for all his effort.
Google Review
- June 01, 2019
Love the professional yet personal approach to service. Great overall experience. Makes ownership of a MB that much better.
Google Review
- June 01, 2019
MERCEDES BENZ WILL CHARGE $500 FOR LEAVING THEM!!!!! My father recently turned in his leased car and they charged him $500 for not renewing!!! A penalty!!!! This is not disclosed at all. Yes its in the fine print (where they get you) and very thoughtfully disguised. For this reason, we will not be...
Google Review
- June 01, 2019
My service advisor, Tony Fuentes, always takes care of things!Shop is very comfortable. Everyone is so polite.
Google Review
- June 01, 2019
Excellent customer service , I felt like at home. Service agent was really polite and answered all my questions.
Google Review
- June 01, 2019
Great prompt service, with final price, albeit exaggerated, was as quoted.
Google Review
- June 01, 2019
AMAZING service! I will be loyal to Mercedes because of this experience with Marcus at Coral Gables.
Google Review
- June 01, 2019
Could not have asked for a better experience when purchasing my 2016 GLC300 ! Wilton made sure every detail was taken care of with first class. Will definitely buy my next car from this dealership.
Google Review
- June 01, 2019
I've owned 20+ MB's in my life and have dealt with 1 dealership in VA, 2 in the SF Bay Area and my last 3 from MBCG. Always dealt with the same salesman (Ariel Manso) and the same service advisor (Aldo Guerra) and my experiences with MBCG have all been outstanding. MBCG is "the best"
Google Review
- June 01, 2019
Excellent service by Carlos Pereda and his team. This is my 4th vehicle with them and they always meet my expectations.
Google Review
- June 01, 2019
Marcos was excellent all around.Thank you Marcos
Google Review
- June 01, 2019
A great place to purchase a vehicle.. they treat you very professionally and have a wonderful sales and management staff .. I highly recommend MB of Coral Gables to anyone .. you can buy with confidence.. as they are the real deal.. A highly Trustworthy Dealership that actually cares about the...
Google Review
- June 01, 2019
Left by Gerardo P.
Google Review
- June 01, 2019
Tony , my advisor is a very professional gentleman. Pleasure to deal with him. Congratulations.
Google Review
- June 01, 2019
Google Review
- May 31, 2019
Excellent service by Carlos Pereda and his team. This is my 4th vehicle with them and they always meet my expectations.
Google Review
- May 31, 2019
Left by Antonio B.
Excellent service from all the personnel, including Rosie.
Google Review
- May 31, 2019
Cars.com Review
- May 31, 2019
Great service by everyone involved. Especially David Gossett And Peter Warwar
Google Review
- May 30, 2019
Left by Daniel L.
Google Review
- May 30, 2019
Cars.com Review
- May 30, 2019
I only needed to replace the battery of my key FOB. The greeter of the dealership told me that he could replace it right there, without my even having to park or get out of my car. I was done in 3 minutes!
Google Review
- May 29, 2019
Left by Mabel G.
Google Review
- May 29, 2019
Left by Robert C.
Marcos was excellent all around.Thank you Marcos
Google Review
- May 29, 2019
Google Review
- May 28, 2019
Exceptional service. They found the vehicle my wife wanted. We left the store in less than three hours with a brand new car. That is an all-time record for us. Thanks to Joe Baracaldo our Salesman for all his effort.
Google Review
- May 28, 2019
Cars.com Review
- May 26, 2019
Jose Artiles has an excellent customer Service. A real asset for the Co.
Google Review
- May 25, 2019
Left by Frank D.
First class service. Thank you Frankie. I appreciate the fast response.
Google Review
- May 24, 2019
Left by Orlando L.
Although my prior visits to this dealership have been pleasurable experiences I have to admit that I'm truly disappointed in the way we were treated by the service department in this previous visit. After waiting two months for a headliner from Germany I was informed that the installation was a two...
Google Review
- May 24, 2019
Left by Armando M.
Excellent customer service , I felt like at home. Service agent was really polite and answered all my questions.
Google Review
- May 24, 2019
Left by Annabelle T.
AMAZING service! I will be loyal to Mercedes because of this experience with Marcus at Coral Gables.
Google Review
- May 24, 2019
Google Review
- May 23, 2019
Google Review
- May 23, 2019
Left by Marta F.
Google Review
- May 23, 2019
Google Review
- May 23, 2019
Left by Peter Q.
Google Review
- May 22, 2019
Left by Nanette B.
Could not have asked for a better experience when purchasing my 2016 GLC300 ! Wilton made sure every detail was taken care of with first class. Will definitely buy my next car from this dealership.
Cars.com Review
- May 22, 2019
As always good service and an excellent advisor Jesus Romero
Google Review
- May 22, 2019
Mercedes Benz of Coral Gables, never fails to please me with customer service to vehicle service. Thanks team!
Cars.com Review
- May 22, 2019
Left by Sue M.
My contact David Gossett was great, polite, informative and very helpful. He is always a pleasure to work with.
Google Review
- May 22, 2019
Aldo and Marcos always resolve the problems with my car quickly and are very friendly. Great customer service! The Coral Gables dealer is the best. I blew a tire and the MB Roadside assistance towed my car to Coral Gables Dealership as a courtesy. Thank you!
Response from the owner Replied: Thank you, Gonzalo! We're glad you found our team to be so supportive.
Cars.com Review
- May 22, 2019
The service was exceptional and fast. It was a great experience.
Google Review
- May 21, 2019
Google Review
- May 21, 2019
MERCEDES BENZ WILL CHARGE $500 FOR LEAVING THEM!!!!! My father recently turned in his leased car and they charged him $500 for not renewing!!! A penalty!!!! This is not disclosed at all. Yes its in the fine print (where they get you) and very thoughtfully disguised. For this reason, we will not be...
Google Review
- May 21, 2019
Great prompt service, with final price, albeit exaggerated, was as quoted.
Google Review
- May 21, 2019
Google Review
- May 21, 2019
Left by Ana C.
Cars.com Review
- May 21, 2019
Very good i was having my car to repair and everything is okay thank .
Google Review
- May 20, 2019
A great place to purchase a vehicle.. they treat you very professionally and have a wonderful sales and management staff .. I highly recommend MB of Coral Gables to anyone .. you can buy with confidence.. as they are the real deal.. A highly Trustworthy Dealership that actually cares about the...
Google Review
- May 20, 2019
Google Review
- May 19, 2019
(Translated by Google) Going to Mercedes Coral Gables is a pleasure, a cozy place, good service, a place where you can sit quietly and wait with the best attentions and the best service. I live in Pembroke Pines and I prefer to go there. A wide variety of snacks and drinks. recommended.(Original)Ir...
Google Review
- May 19, 2019
(Translated by Google) The service was faster than expected and excellent. quality(Original)El servicio fue ms rpido de lo esperado y de excelente. calidad
Google Review
- May 19, 2019
(Translated by Google) Attention in reference to other dealers is unsurpassable, the best so far(Original)La Atencin en referencia a otros Dealers es Insuperable, la mejor hasta ahora
Google Review
- May 19, 2019
(Translated by Google) My best purchase as always Mercedes Benz from Coral Gables the best(Original)Mi mejor compra como siempre mercedes Benz de Coral Gables el mejor
Google Review
- May 19, 2019
Left by Ricky T.
Google Review
- May 18, 2019
Cars.com Review
- May 18, 2019
A sign appeared on the front that said "stop the engine." There was the picture of the battery in red. Called un Mercedes road service and they say thet it was necessary to tow the car in. They did that and 2 days later Tony Fuentes (always takes good care os us) called and told us to pick up the...
Google Review
- May 18, 2019
Google Review
- May 17, 2019
A Bad experience.. I recently Attempted to purchase a high end car and the salesperson was not willing to put in the work to make the sale happen .. Just blew me off and never got back to me.. Not what I expected .. especially when I had the cash to purchase whatever they had there for sale 10X...
Google Review
- May 17, 2019
very efficient accurate and courteous
Google Review
- May 17, 2019
Google Review
- May 16, 2019
Google Review
- May 16, 2019
Left by Tina A.
Google Review
- May 16, 2019
Google Review
- May 16, 2019
Google Review
- May 15, 2019
Left by Armand F.
I've owned 20+ MB's in my life and have dealt with 1 dealership in VA, 2 in the SF Bay Area and my last 3 from MBCG. Always dealt with the same salesman (Ariel Manso) and the same service advisor (Aldo Guerra) and my experiences with MBCG have all been outstanding. MBCG is "the best"
Google Review
- May 15, 2019
Left by Delmo M.
Once again Marcos Gonzales exceeded my expectations, top customer service, thank you Marcos.
Google Review
- May 15, 2019
Google Review
- May 15, 2019
Google Review
- May 14, 2019
Google Review
- May 14, 2019
My service advisor, Tony Fuentes, always takes care of things!Shop is very comfortable. Everyone is so polite.
Cars.com Review
- May 14, 2019
Left by Diana S.
My service advisor, Byron, is very professional and knowledgeable.
Cars.com Review
- May 14, 2019
Tony Fuentes always makes the experience easier and efficient.
Google Review
- May 13, 2019
Left by Alex O.
Love the professional yet personal approach to service. Great overall experience. Makes ownership of a MB that much better.
Cars.com Review
- May 11, 2019
My tire pressure kept dropping overnight. Without an appointment, I was able to walk in and address my problem. Through the inspection process, my service agent (Frankie) informed me of an additional tire having issues and a few recalls. Within 30 minutes I had checked in, signed all paperwork, and...
Google Review
- May 10, 2019
Ir a Mercedes Coral Gables es un placer, un lugar acogedor, buen servicio, un lugar donde puedes sentarte tranquilamente a esperar con las mejores atenciones y el mejor servicio. Vivo en Pembroke Pines y prefiero ir hasta alla. Una gran variedad de snack y bebidas. recomendado.
Google Review
- May 10, 2019
Left by Enrique G.
Cars.com Review
- May 10, 2019
This time it was great. But I have to point that I was asked to take the car about two months before and my car was kept at the dealer for almost a week. I had to ask them to please pay for a rent a car but I had to pay for the insurance. I think the air bags should be ordered and not forced the...
Google Review
- May 10, 2019
Google Review
- May 10, 2019
Left by Andrea S.
Everything was terrific.
Google Review
- May 10, 2019
Left by Edward H.
Google Review
- May 09, 2019
Google Review
- May 09, 2019
Aldo Guerra is terrific!
Google Review
- May 09, 2019
Google Review
- May 09, 2019
Google Review
- May 09, 2019
Left by Jorge A.
Google Review
- May 08, 2019
Left by Susie S.
Thank you again for my previous service visit. Rosie and staff involved were able to take care of my tire incident. I happened to get a flat tire after 5pm and was lucky enough to be given a loaner. Very appreciated for being so courteous. With a team of attentive advisors, our visits are fast and...
Google Review
- May 08, 2019
The quality of the service needs to be improved. The repair labor performed did not resolved the problem the first visit. I experienced Over two visits per problem until the issue gets resolved. The expected quality from the brand does not get truly vested in this Mercedes Benz dealer.
Google Review
- May 06, 2019
Left by Orlando L.
Although my prior visits to this dealership have been pleasurable experiences I have to admit that I'm truly disappointed in the way we were treated by the service department in this previous visit. After waiting two months for a headliner from Germany I was informed that the installation was a two...
Google Review
- May 04, 2019
Google Review
- May 04, 2019
Google Review
- May 04, 2019
Not good at all. Charged for a diagnostic to one of my MB they were wrong. Took the car for a recall, never called me back. Did the service and they left the oil cap open!
Yelp Review
- May 03, 2019
Listen, the reality is that this place is not terrible. Its juuuust okay ...for miami, (anywhere else, this would be horrible service), but you pay outrageous money for routine repairs, and average service. It's that simple. If you can live with that ... have at it. Nothing disastrous will happen to...
Google Review
- May 03, 2019
Cars.com Review
- May 03, 2019
The service was exceptional. I wish to have been informed the cost of tire alignment prior to the service.
Google Review
- May 03, 2019
La Atencin en referencia a otros Dealers es Insuperable, la mejor hasta ahora
Google Review
- May 02, 2019
Left by Ana W.
Google Review
- May 01, 2019
El servicio fue ms rpido de lo esperado y de excelente. calidad
Google Review
- May 01, 2019
(Translated by Google) I'm disappointed in this full with Rafael Prez a lousy worker of Mercedes was me and my husband to buy a car and treated us very badly does not deserve to work there(Original)Estoy decepcionada de este full con Rafael Prez un psimo trabajador de la Mercedes fuimos yo y mi...
Google Review
- May 01, 2019
(Translated by Google) My best purchase as always Mercedes Benz from Coral Gables the best(Original)Mi mejor compra como siempre mercedes Benz de Coral Gables el mejor
Google Review
- May 01, 2019
(Translated by Google) Excelete service, very punctual and coordiales. I was informed about the status of the service. I recommend it widely.(Original)Excelete servicio, muy puntuales y coordiales. Me informaron sobre el status del servicio. Los recomiendo ampliamente.
Google Review
- May 01, 2019
A wonderful car buying experience, everyone who works there are customer satisfaction focused.
Google Review
- May 01, 2019
Satisfying! every time I go to Mercedes-Benz Coral Gables I experience exceptional service... they always make sure all is taken care for me and detail oriented. Jose is my specialist and he always provide A+ attention...Very Happy customer :)
Google Review
- May 01, 2019
great service
Google Review
- May 01, 2019
My service representative was a man named Donny. He was exceptional in all aspects.Professional, informative and knowledgable. He did his utmost best in a warm and personal way to make sure I was in and out of there as fast and as comfortably as possible. Mercedes Benz in Coral Gables does...
Google Review
- May 01, 2019
Great service!! Fast and efficient! Thank you guys!
Google Review
- May 01, 2019
Excellent service. Great coffee!
Google Review
- May 01, 2019
I had no appointment, but got a flat tire. Rosie Ruiz worked me in and also arranged a loaner while everything was checked.
Google Review
- May 01, 2019
I have been buying cars from Bob Anderson for 25 years, he is always straight forward and very conscious of my time- always a great experience!
Google Review
- May 01, 2019
David Gossett in the service department and his team were extremely helpful, highly professional, and courteous.
Google Review
- May 01, 2019
Google Review
- May 01, 2019
Google Review
- May 01, 2019
Google Review
- May 01, 2019
Left by Gipsy A.
Google Review
- May 01, 2019
Left by Rosario K.
David Gossett in the service department and his team were extremely helpful, highly professional, and courteous.
Google Review
- May 01, 2019
Left by John D.
I had no appointment, but got a flat tire. Rosie Ruiz worked me in and also arranged a loaner while everything was checked.
Google Review
- April 30, 2019
great service
Google Review
- April 30, 2019
Google Review
- April 30, 2019
All work was done promptly and correctly. Loaner was excellent and obtained without hassle. Doesn't really get much better. MBCG never lets me down despite competing obligations. Always feel as if my car is the most important. Great service advisor with sincere interest in making things right,...
Cars.com Review
- April 30, 2019
Great customer service from all and specially Fernando Rengifo
Google Review
- April 30, 2019
All work was done promptly and correctly. Loaner was excellent and obtained without hassle. Doesn't really get much better. MBCG never lets me down despite competing obligations. Always feel as if my car is the most important. Great service advisor with sincere interest in making things right,...
Google Review
- April 30, 2019
Cars.com Review
- April 30, 2019
Left by Monica P.
I'm very happy with Stephani Segovia, she was amazing, great service, I will come back to her!!! The service was fast, i get back my car in few hours!!!!
Google Review
- April 29, 2019
Fantastic service every time
Google Review
- April 29, 2019
Fantastic service every time
Google Review
- April 29, 2019
Google Review
- April 27, 2019
Google Review
- April 27, 2019
Excelent customer service and guidance as always.
Cars.com Review
- April 27, 2019
I have always had a great experience with the service department at Coral Gables Mercedes Benz but Mr Valentin Sanchez always goes beyond my expectations due to his great dedication and commitment to solve any problems that you could experience with the car. Mr Franz Watt from the sales department...
Google Review
- April 27, 2019
Google Review
- April 27, 2019
Great service!! Fast and efficient! Thank you guys!
Google Review
- April 27, 2019
Google Review
- April 27, 2019
Google Review
- April 27, 2019
Left by Luis R.
Google Review
- April 26, 2019
Stephanie is the Best in service , Super profesional and knowledgeable and goes the x tra mile.She is the best . I commend her to get a promotion.. I have been going in for service since 2017 and Stephanie always exceeds my expectations.
Google Review
- April 26, 2019
Stephanie is the Best in service , Super profesional and knowledgeable and goes the x tra mile.She is the best . I commend her to get a promotion.. I have been going in for service since 2017 and Stephanie always exceeds my expectations.
Cars.com Review
- April 26, 2019
Jose is always wonderful to work with and our service was truly exceptional!
Google Review
- April 26, 2019
Cars.com Review
- April 26, 2019
Left by Harald N.
The only point I would improve is the pick up off the car. It took a long time after I paid to get the car...probably 15-20 minutes from the roof to the waiting area.
Google Review
- April 25, 2019
Mi mejor compra como siempre mercedes Benz de Coral Gables el mejor
Google Review
- April 25, 2019
After a bad experience with Mercedes Benz of Miami in 2016. I started going to Mercedes Benz of Coaral Gables and I was very pleased with the service there. My service advisor Dave Gosset is always very knowlegable and a great person to deal with when it comes to servicing Mercedes Benz vehicles.
Google Review
- April 25, 2019
Customer service was excellent. My vehicle need an emergency repair and it was returned to me in 24 hrs.
Google Review
- April 25, 2019
The Sales and Service Staff - along with the Management - is exceptional at Mercedes-Benz of Coral Gables. Robert Corso, our Sales Consultant, Billa in the finance department, Hector the Manager and everyone else that assisted us in our purchase has been a pleasure to work with. We have already...
Google Review
- April 25, 2019
The adviser & the service were excellent.But, I did not like the loaner car that was given to me.When I request a loaner I expect a similar car that I drive.
Google Review
- April 25, 2019
Mi mejor compra como siempre mercedes Benz de Coral Gables el mejor
Google Review
- April 25, 2019
The adviser & the service were excellent.But, I did not like the loaner car that was given to me.When I request a loaner I expect a similar car that I drive.
Google Review
- April 25, 2019
After a bad experience with Mercedes Benz of Miami in 2016. I started going to Mercedes Benz of Coaral Gables and I was very pleased with the service there. My service advisor Dave Gosset is always very knowlegable and a great person to deal with when it comes to servicing Mercedes Benz vehicles.
Google Review
- April 25, 2019
Google Review
- April 25, 2019
Google Review
- April 25, 2019
The Sales and Service Staff - along with the Management - is exceptional at Mercedes-Benz of Coral Gables. Robert Corso, our Sales Consultant, Billa in the finance department, Hector the Manager and everyone else that assisted us in our purchase has been a pleasure to work with. We have already...
Google Review
- April 25, 2019
Left by Christian L.
Customer service was excellent. My vehicle need an emergency repair and it was returned to me in 24 hrs.
Google Review
- April 25, 2019
Left by Janet M.
Google Review
- April 24, 2019
Google Review
- April 24, 2019
Left by Kerry D.
My Service Adviser, Aldo Guerra, greeted me for my appointment, processed the coupon that I had received via e-mail towards my service, cost, and kept me informed of the status while the work was being done. MB of Coral Gables is a very accommodating dealer and I highly recommend them.
Google Review
- April 23, 2019
Stephanie was new to me from the service department. She was taking Tony's workload, since he was on vacation. Stephanie was exceptional in her professionalism and in her caring manner. She wanted to make sure my experience was easy and comfortable. She achieved both seamlessly. Thank...
Google Review
- April 23, 2019
Best car buying experiance ever! My sales advisor Lisset Silva made the whole process an easy and pleasant one. The finacial manager Billa was very professional. He took the time to answer all questions in detail.
Google Review
- April 23, 2019
Exceptional service. I was in and out in no time with a loaner. The experience was seamless and the staff was professional. I didnt even purchase my vehicle there but I will make this my service location.
Google Review
- April 23, 2019
People in my family have been getting their cars from this dealership for the past 20+ years. This was my first experience getting a new car for myself and it truly was exceptional from start to finish. Donovan is A+++ and truly provided exceptional service and assisted start to finish with securing...
Google Review
- April 23, 2019
Google Review
- April 23, 2019
Cars.com Review
- April 23, 2019
Great Service Very professional Guillermo Requena is my service advisor And he is an asset to the Bill Ussery family
Google Review
- April 23, 2019
Best car buying experiance ever! My sales advisor Lisset Silva made the whole process an easy and pleasant one. The finacial manager Billa was very professional. He took the time to answer all questions in detail.
Google Review
- April 23, 2019
Left by Jaime C.
Excellent service. Great coffee!
Google Review
- April 23, 2019
Google Review
- April 22, 2019
Cars.com Review
- April 22, 2019
Great. Got my battery replaced in a few hours and they cleaned my interior for free!
Denie Harris Replied: Thank you!
Google Review
- April 21, 2019
Excellent service.. all my warranty claims were handled professionally and in a timely manner with great communication. Thank you to Matias, and Marcos for always taking great care of me. My family has always purchased Mercedes-Benzs from this dealership and will continue to return as happy...
Google Review
- April 21, 2019
Google Review
- April 21, 2019
Google Review
- April 20, 2019
Left by Tania R.
Exceptional service. I was in and out in no time with a loaner. The experience was seamless and the staff was professional. I didnt even purchase my vehicle there but I will make this my service location.
Cars.com Review
- April 20, 2019
Left by Mark P.
Being the first appointment of the day went perfectly.
Denie Harris Replied: Thank you!
Google Review
- April 19, 2019
Left by Rachel C.
Google Review
- April 19, 2019
(Translated by Google) Excelete service, very punctual and coordiales. I was informed about the status of the service. I recommend it widely.(Original)Excelete servicio, muy puntuales y coordiales. Me informaron sobre el status del servicio. Los recomiendo ampliamente.
Google Review
- April 19, 2019
(Translated by Google) I'm disappointed in this full with Rafael Prez a lousy worker of Mercedes was me and my husband to buy a car and treated us very badly does not deserve to work there(Original)Estoy decepcionada de este full con Rafael Prez un psimo trabajador de la Mercedes fuimos yo y mi...
Google Review
- April 19, 2019
Google Review
- April 19, 2019
Left by Edward T.
Google Review
- April 19, 2019
Google Review
- April 19, 2019
Left by Mohit A.
Google Review
- April 19, 2019
Google Review
- April 19, 2019
Google Review
- April 16, 2019
Great staff. Very organized and they do everything they can to make sure you are a happy and satisfied customer!
Google Review
- April 16, 2019
Best salesman award goes to bob anderson!I reccomend bob , he clearly takes his time and carefully goes over the vehicles you have in mind.Great customer service.