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Response from the owner Replied: Thank you, Armando, we appreciate your business and our team looks forward to serving you again soon!Hector Brito, Sales Manager786-413-1309Hector.brito@mbcoralgables.com

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Stephanie was absolutely AMAZING with every detail on servicing my EQE. She was courteous and professional, informing me of the process and timeline the dealership would need the car. I wouldn't go anywhere else!

Response from the owner Replied: Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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Great customer service! Customer Service Reps attentive and polite.

Response from the owner Replied: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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Marcos Gonzalez is the best service advisor. MB Coral Gables performed an excellent yearly maintenance.

Response from the owner Replied: It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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Very competent service advisor.Car was ready when promised

Response from the owner Replied: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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This dealership has the most incompetent staff. If you have any issues, be prepared for no one to call you back.

Response from the owner Replied: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.Lorena Hernandez, Service Director 786-413-1431

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Aldo is truly wonderful and exceedingly professional. In general, the customer service he provides is of the highest quality, deserving of a first-rate rating.”. In general, the customer service he provides is of the highest quality, deserving of a first-rate rating.

Response from the owner Replied: Thank you so much for your wonderful review! Aldo and our team are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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GRAET!!!!!!!!!!!!!!

Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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Polite, professional, and respectful. Rick Vega was exceptionally courteous and an example of the attention a customer expects of Mercedes-Benz.

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Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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Response from the owner Replied: Ms. Bernal, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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Superb experience!

Response from the owner Replied: Sade, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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Response from the owner Replied: Mike, We appreciate you taking the time to leave us this rating. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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This review is for my service consultant Holli Salazar! Since my first service visit, Holli has been so awesome! I don't know much about car stuff, but she has been so welcoming. She is upfront and direct about the plan with your car and i love that : ) Always willing to answer any questions you...

Response from the owner Replied: Thank you, Ms. Castrichini, for sharing your experience with us! We're happy to hear it went well with Holli and truly appreciate your feedback!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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Response from the owner Replied: Mr. Hernandez, providing a positive experience is our top priority, so we're disappointed your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us more details, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to get in touch with you and address your concerns once we've been able to get the whole story.Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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Response from the owner Replied: We appreciate you taking the time to leave us this rating. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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Response from the owner Replied: Hello Ms. Arbolay:Thank you for choosing Mercedes-Benz of Coral Gables! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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Response from the owner Replied: We appreciate you taking the time to leave us this great rating. We're looking forward to your next visit with us here at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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Absolutely the greatest service experienced. Alex listened, documented, and brought everything to quality execution.

Response from the owner Replied: Thanks for your feedback on your recent visit to Mercedes-Benz of Coral Gables. It's great to hear that Alex was able to assist you and that you had such a positive experience. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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It's a great place with nice people

Response from the owner Replied: Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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Response from the owner Replied: Thank you, Martha. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

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Best Service in town!!!. Marcos, the service manager is amazing. Thank you for always taking care of us and making sure we get the service we need with minimal wait time. We can count on you to always be honest and fair.

Response from the owner Replied: Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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Frankie and the rest of the staff made sure I had a smooth experience, he took care of me right away. Great service as usual!

Response from the owner Replied: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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Response from the owner Replied: Thank you for the great rating. We sincerely appreciate your business at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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