Amazed with the attention and service provided by Edwardo Calderon and all the staff there , impressed! If you need a car this is my recommendation, you welcome !

Response from the owner Replied: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer.Gabriel CampsGeneral Sales Managergabriel.camps@mbcoralgables.com(786)413.1346

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Bought my first Mercedes with the help of the amazing Antonio J. Toro. Not only was he kind and courteous but he also helped me get the best deal on my new car. He provided me with excellent customer service and made sure I left the dealership with a thorough understanding of my new vehicle. I...

Response from the owner Replied: Thank you, Ms. Panduro, for taking the time to share your thoughts on working with Antonio and our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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Response from the owner Replied: Mr. Cano, we appreciate you taking the time to leave us this rating. We're looking forward to your next visit with us at Mercedes-Benz of Coral Gables!Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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This is my third lease and always happy to work with this location and their staff. Special Thanks this time to my sales rep Daniel Michelena that was very patient and took the time to find the best option on my new vehicle.

Response from the owner Replied: Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables.Gabriel CampsGeneral Sales Managergabriel.camps@mbcoralgables.com(786)413.1346

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I just leased a new, 2025 GLC300 at MB of Coral Gables and Luis Alvarez was very helpful and instrumental in sorting out all our questions, finally finding and delivering the exact car that we needed. Now we hope to shortly sort out a small detail in order to lease a 2025 GLA250 and we look forward...

Response from the owner Replied: Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Gabriel CampsGeneral Sales Managergabriel.camps@mbcoralgables.com(786)413.1346

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I recently purchased a 2024 Mercedes-Benz C300 from Mercedes-Benz of Coral Gables and the experience was exceptional! This is my first luxury vehicle purchase and a huge upgrade from my previous vehicle, so I had high expectations, and they were thankfully all met!I would like to give a huge thank...

Response from the owner Replied: Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Gabriel CampsGeneral Sales Managergabriel.camps@mbcoralgables.com(786)413.1346

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I’m so incredibly grateful to Winston and Jorge in finance. They made my car buying experience so amazing. Winston took the time to really understand my driving needs and we landed on an EQB. Jorge in finance ran the numbers and worked to get me an amazing deal. The professionals at this dealer take...

Response from the owner Replied: Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Gabriel CampsGeneral Sales Managergabriel.camps@mbcoralgables.com(786)413.1346

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I recently purchased a 2024 Mercedes-Benz EQE 350+ from Mercedes-Benz of Coral Gables, and I couldn’t be happier with the experience. This is my first electric vehicle purchase, so I was a bit apprehensive at first, but the team at Coral Gables made the entire process seamless and enjoyable.A huge...

Response from the owner Replied: Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables.Gabriel CampsGeneral Sales Managergabriel.camps@mbcoralgables.com(786)413.1346

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Bought a car on Christmas Eve. My salesman, Ray Figueroa, was super helpful and not pushy at all. I highly recommend both Ray and this dealership.

Response from the owner Replied: Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables. We look forward to having you as one of our valued customers for many more years to come!Gabriel CampsGeneral Sales Managergabriel.camps@mbcoralgables.com(786)413.1346

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Very Proud of everyone service is 5 starsBest RegardsChristian Joel Lorenzo Varela

Response from the owner Replied: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mercedes-Benz of Coral Gables!Gabriel CampsGeneral Sales Managergabriel.camps@mbcoralgables.com(786)413.1346

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Terrible peopleLiers and lazyBe careful

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This car dealership is poorly managed and completely overwhelmed with the work they have. I took my S-Class there two weeks ago for a simple service with a fluid change and paid $1600 for it. Just a few hours after dropping off the vehicle, I received a message that it was ready for collection. I...

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Wow, I had a great buying experience at Mercedes Benz of Coral Gables. My sales Representative, Mr. Frank Portillo did a wonderful job. We ended up with a good deal for both, Seller and Buyer, and not once did they push me into a negotiation. The Sales Manager is another great gentleman. It was...

Response from the owner Replied: Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Gabriel CampsGeneral Sales Managergabriel.camps@mbcoralgables.com(786)413.1346

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Great service. Antonio Toro the sales rep. was very professional, friendly, and got us thru the process efficiently. Thnx.

Response from the owner Replied: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!Gabriel CampsGeneral Sales Managergabriel.camps@mbcoralgables.com(786)413.1346

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I am extremely pleased with the deal I got with the kindness of Kenneth Vallejo. He replied to my online inquiry and everything was negotiated using their secure online messaging system, saving me time and sparing me the stress of in-person negotiation. He made the numbers work in our favor....

Response from the owner Replied: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer.Gabriel CampsGeneral Sales Managergabriel.camps@mbcoralgables.com(786)413.1346

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I recently visited Mercedes Benz Coral Gables and had a very disappointing experience. After making an appointment and spending hours on the road to get there, I was left feeling frustrated and misled. The staff seemed unorganized and unprepared. Despite confirming details over the phone, they had...

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Excellent pre-owned vehicle purchase experience with Eliseo

Response from the owner Replied: It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables!Gabriel CampsGeneral Sales Managergabriel.camps@mbcoralgables.com(786)413.1346

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Mediocre service

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Nestor helped me get a great deal on an EV I had been eyeing to replace my Tesla. When the car we’d signed on was delivered to someone else, he went out of his way to make me whole on the transaction and I got a better car, with no change in the contract. Excellent customer service! The delivery was...

Response from the owner Replied: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.Gabriel CampsGeneral Sales Managergabriel.camps@mbcoralgables.com(786)413.1346

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I've been in Auto Industry Many Years in the End as an Adjuster,When a Mercedes Benz Dealership Up Sells a Repaint of 4 Body Panels instead of a simple retouch plus When I see Dust Specs on the Side Panels,and Rht front door lower skin rough from not proper sanding (Laziness) and The Rear Deck lid...

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Best dealership you’ll ever go to also go for Ralph

Response from the owner Replied: We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!Gabriel CampsGeneral Sales Managergabriel.camps@mbcoralgables.com(786)413.1346

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I had amazing service from the sales rep at MB Coral Gables. Maykell went out of his way to accomodate me. When the car I wanted was made not available on the day of delivery due to a recall, Maykell quickly found another one with a lot less mileage and more expensive and sold it at the same price...

Response from the owner Replied: It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables!Gabriel CampsGeneral Sales Managergabriel.camps@mbcoralgables.com(786)413.1346

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Contacted them to buy a car and got treated like a dog. Never going to this dealer again and will never recommend them.

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Be very careful when buying or leasing a car here, the salespeople are very manipulative, they'll try to cheat you any way they can

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The service at this place is consistently sub standard. Picking up your car usually takes about 25 to 35 minutes. I had hoped that Mercedes was going to be a positive service experience since I live close to their location in the gables. I have had many cars, and this service is no different than...

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AVOID AT ALL COSTS! Very DISHONEST! If Jose Santiago said it was raining outside, I’d have to see for myself. Every word that came out of his mouth was a lie. He just wants to get you in the dealership. Buying elsewhere (and a 4x Mercedes owner). Do yourself a favor and buy at a more reputable...

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BEWARE!!! BEWARE!!! BEWARE!!!Very shady business practices in the service department here.They obligated me to a $350 diagnostic fee (which would be applied towards work) - however, they returned with a bogus diagnostic result and tried to cheat me for a $1,500 repair that was unnecessary.I had a...

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BEWARE!!! BEWARE!!! BEWARE!!!Very shady business practices in the service department here.They obligated me to a $350 diagnostic fee (which would be applied towards work) - however, they returned with a bogus diagnostic result and tried to cheat me for a $1,500 repair that was unnecessary.I had a...

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AVOID AT ALL COSTS! Very DISHONEST! If Jose Santiago said it was raining outside, I'd have to see for myself. Every word that came out of his mouth was a lie. He just wants to get you in the dealership. Buying elsewhere (and a 4x Mercedes owner). Do yourself a favor and buy at a more reputable...

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Been taking my car twice for a traction problem sensor and both times they couldn't resolve the issue. I took brought my car to an independent well known car shop for European cars and they immediately found out the problem. Clearly there has been some kind of negligence, specially that my car is...

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