Cars.com Review
- August 21, 2019
At the end everything was great they solve all my issues.
Google Review
- August 21, 2019
A place where you are a client, they are professionals especially Stephanie Segovia, she is very professional and very nice person.congratulations to everyone!!!
Cars.com Review
- August 21, 2019
My husband and I are extremely pleased with the service we received at Mercedes Benz of Coral Gables. Our sales representative, Mr. Peter Munoz was very knowledgeable, patient and kind! We definitely recommend Mercedes Benz, as well as Mr. Munoz! Thank you very much, Leslie Brophy
Google Review
- August 21, 2019
Left by Vicente D.
Tienen muchas cosas buenas,pero todava le falta algunos detalles de servicios,ventas y atencin al cliente para que pidamos decir es 5 estrellas.
Google Review
- August 19, 2019
Left by Alberto M.
Google Review
- August 18, 2019
Left by Deborah T.
Google Review
- August 17, 2019
Left by Jaime C.
Google Review
- August 14, 2019
Left by Patricia H.
Cars.com Review
- August 13, 2019
Left by Jerome L.
Very efficient in meeting my needs. Detailed orientation.
Google Review
- August 12, 2019
Google Review
- August 12, 2019
Google Review
- August 11, 2019
Google Review
- August 11, 2019
Google Review
- August 10, 2019
Left by Laura G.
Hello ! I will begin by saying that my experience with Mercedes Benz and especially with. the maintenance department was EXCELLENT and I want to recognized Mr Aldo Guerra for his EXCELLENT attention,very dedicated,professional and kind doing everything possible to help the client and leave him...
Google Review
- August 10, 2019
Cars.com Review
- August 09, 2019
Left by Michael F.
I have not been in dealership in 2 years , the receptionist and the service advisor Valentin welcomed me as an old friend, I have been a client over 40 years) and he got problem diagnosed the same day, informed me of it and had the car ready by 10:30 the next morning. the srevice was...
Cars.com Review
- August 08, 2019
Left by Jesus C.
Extremely satisfied with all services provided by MB of CG.
Google Review
- August 08, 2019
Stephanie Segovia was truly a professional and super pleasant , she is the assistant Service manager ... I recommend her to anyone that does or chooses to do service there
Google Review
- August 08, 2019
Dave Gosset is remarkable. He is professional and kind. He definitely puts serve in service. He serves to please and make your experience exceptional. Thank you , Dave!
Google Review
- August 07, 2019
Left by Heide D.
Google Review
- August 07, 2019
Google Review
- August 06, 2019
Left by Pablo K.
Google Review
- August 05, 2019
After trying to deal with getting a new key from Mercedes of Miami which was a nightmare I went to Mercedes of Coral Gables. Albert from parts was incredible, friendly and helpful. I sent in and dealt with Devin Regalado. He was professional and efficient. I was in and out in about 15 minutes. ...
Google Review
- August 04, 2019
Google Review
- August 04, 2019
My husband is very ill. Stephanie took the time to give me a hug and expedited my service so I could quickly get home to him. A car is a car is a car but to have kindness in today's world is a gift. Thank you Stephanie!
Google Review
- August 03, 2019
Google Review
- August 03, 2019
Left by Zachary C.
First issue having with my smart car and glad I took it to this dealership. Very effective and efficient staff from start to finish. They even send updates through text message and you can ask any questions through the same feature I was even given a loner vehicle while my vehice was repaired at no...
Google Review
- August 03, 2019
Left by Daniela F.
Google Review
- August 03, 2019
Google Review
- August 02, 2019
Left by Gloria L.
This is a great place! I have been a Mercedes Benz customer since 1983.I have used this particular Dealer for my last 3-4 cars. My experience has been really exceptional, in sales, as well as service department. I highly recommend Mercedes-Benz of Coral Gables as a one of a kind place!
Google Review
- August 02, 2019
quick, easy and friendly !! This is the best customer service dealership!
Google Review
- August 02, 2019
Google Review
- August 01, 2019
Google Review
- August 01, 2019
Left by Michael S.
Google Review
- August 01, 2019
This is the service department anytime, anything, yes Sir. Always listening, and promptly delivering, courteous and personalized attention, just GREAT, specially credit to Jesus Romero, he is The Service Man!
Cars.com Review
- July 31, 2019
Great service! Everyone was helpful. Rosie was the service advisor!
Google Review
- July 31, 2019
Best salesman award goes to bob anderson!I recomend bob , he clearly takes his time and carefully goes over the vehicles you have in mind.Great customer service.
Google Review
- July 31, 2019
Great dealer and outstanding advisor.
Cars.com Review
- July 30, 2019
Thanks Jesus Romero for your excellent outstanding service. Much appreciated. You are an asset to Mercedes Benz......Thank YOU........
Google Review
- July 29, 2019
Left by Massimiliano C.
Mercedes in Coral Gable offers unparalleled customer service, way beyond expectations.It was a great experience during the purchase with Donovan, and it keeps maintaining standard of excellence even during the service with Jesus.The experience so far has been wonderful. Thanks
Cars.com Review
- July 29, 2019
As always, my service advisor Dave Gosset, made my service call simple, and insured that everything was perfect when I picked my car up.
Google Review
- July 28, 2019
Google Review
- July 28, 2019
Left by Kerry D.
I had the 60,000 maintenance for my CPO 2014 E350. After paying for the previous maintenance out of pocket because the prepaid maintenance that came with the car had expired, Service Associate Byron Soler recommended that I look into purchasing prepaid maintenance because I had two maintenance...
Cars.com Review
- July 28, 2019
In and out in less than two hours! Excellent service! Thank you MB of Coral Gables
Google Review
- July 28, 2019
Excelent sales team, nice exhibition , very professional financial staff and overall the best place to purchase a Mercedes Benz
Google Review
- July 27, 2019
Stephanie was amazing!!!! Great customer service and truly went above and beyond. If you ever need to get you mercedes serviced make sure to ask for steph.
Google Review
- July 27, 2019
Left by Mel A.
Ivan Gonzalez, the assistant service manager, was very professional and accommodating to me, a first timer at this dealership. Loaner process and vehicle was outstanding. Only issue was my car was not cleaned as well as Im accustomed to, even for the usually rapid superficial cleaning that is...
Google Review
- July 27, 2019
Left by Gretel M.
Google Review
- July 27, 2019
Left by Gustavo G.
Cars.com Review
- July 25, 2019
Thumbs up - good service and convenience for a good price.
Google Review
- July 24, 2019
Very good service, quick and my service person Frankie Cao was exceptional and very professional
Google Review
- July 24, 2019
Left by Ernesto H.
Frankie kept me informed of the progress of the repair at all times, was courteous and has excellent customer service skills.
Google Review
- July 23, 2019
Amazing dealership! Amazing people! I bought a Mercedes Benz CLA 250 and the attention was incredible, before I bought it, they day I picked it up and after calling for service! Mercedes Benz of Coral Gables is the epitomy of "Remarkable" Customer service!
Google Review
- July 23, 2019
Left by Jonathan P.
Always, incredible! Especially, when working with Stephanie! Thanks
Cars.com Review
- July 22, 2019
Guillermo Requena was extremely professional and efficient. Since I walked in the door everything was being done on their end make sure I dropped of my car quickly to ensure I could head to the office without unneeded delays. Same with pick up, very smooth and efficient team! Thanks to your great...
Google Review
- July 21, 2019
Frankie Cao is a world-class service manager. He coordinated a very seamless experience for me at Mercedes-Benz of Coral Gables.I came to buy 4 tires, but he insisted that only 2 were necessary given the tread life of my front 2 tires. He also applied a promotional discount to my tires without me...
Cars.com Review
- July 21, 2019
Everything was excellent. Fernando Rengifo has delivered great service to me every time for over 5 years. The best Ive ever received , every time.
Google Review
- July 20, 2019
Left by Pedro B.
Google Review
- July 19, 2019
(Translated by Google) I have a friend who bought a car there and was very satisfied with all the attention received. He recommended this place to buy a car and / or do service.(Original)Tengo un amigo que compr un carro all y qued muy satisfecho con toda la atencin recibida. Me recomend este lugar...
Google Review
- July 19, 2019
(Translated by Google) Excellent service and service from Lorena and Mike, congratulations.(Original)Excelente atencin y servicio de Lorena y Mike,los felicito.
Google Review
- July 19, 2019
Left by George B.
Frankie Cao is a world-class service manager. He coordinated a very seamless experience for me at Mercedes-Benz of Coral Gables.I came to buy 4 tires, but he insisted that only 2 were necessary given the tread life of my front 2 tires. He also applied a promotional discount to my tires without me...
Google Review
- July 19, 2019
Google Review
- July 19, 2019
Excellent experience overall! Staff was helpful and efficient with quick turn-a-round for service. Appreciate the amenities (coffee machine and pastries).
Cars.com Review
- July 19, 2019
Marcos Gonzalez is excellent. A true delight to deal with and makes the experience very simple and handles everything quickly.
Google Review
- July 19, 2019
Left by Orlando L.
Although my prior visits to this dealership have been pleasurable experiences I have to admit that I'm truly disappointed in the way we were treated by the service department in this previous visit. After waiting two months for a headliner from Germany I was informed that the installation was a two...
Google Review
- July 18, 2019
Left by Jorge B.
Google Review
- July 18, 2019
Left by Lazaro T.
Google Review
- July 18, 2019
Left by Domingo P.
I got an amazing deal at Mercedes-Benz of Coral Gables, Carlos Pereda was exceptional, everyone provided me with expected service from a Mercedes-Benz dealership. Thank you guys!
Google Review
- July 17, 2019
Left by Pamela P.
Google Review
- July 17, 2019
My aunt's lease was finished and she gave me the opportunity of buying her car. She's a top commercial real estate broker and there had been plenty of prominent leaders which rode as passengers in her car, making it extra special vibes to purchase this one in particular besides owning a beautiful...
Google Review
- July 17, 2019
Best South Florida MB dealer.Excellent customer service.Highly recommended!!
Google Review
- July 17, 2019
Left by Kendrick C.
I recently had my E-Class repaired by Mercedes Coral Gables. The initial estimate was $5k-$6k. The final total was over $10k. Regardless, I have Geico who have been excellent. I only have to pay $1k deductible. Ive had experience with multiple dealerships BMW S. Motors (excellent)for my M3 and Land...
Cars.com Review
- July 17, 2019
David was very professional and helpful. The car was ready quick. Thank you.
Cars.com Review
- July 17, 2019
Left by Claudio M.
This is my third car purchase in Bill Ussery. The three time I have been helped by Bob Anderson and I am very pleased with his skills and quality of service.
Google Review
- July 17, 2019
Google Review
- July 17, 2019
Google Review
- July 16, 2019
Left by Octavia G.
Google Review
- July 16, 2019
Left by Ceferino M.
Aldo is very professional
Google Review
- July 14, 2019
Google Review
- July 13, 2019
Google Review
- July 13, 2019
Cars.com Review
- July 12, 2019
I dealt with service underwriter Ivan Gonzalez. He could not have done more to make my service experience any easier. He knew his job, my car, what had to be done and when I could pick it up .... the car was ready on time and I could not ask for More.
Google Review
- July 12, 2019
Google Review
- July 12, 2019
Google Review
- July 11, 2019
Nothing but the best.
Google Review
- July 11, 2019
Excelente atencin y servicio de Lorena y Mike,los felicito.
Google Review
- July 11, 2019
As always very courteous very professional we got the car and deal we where looking for Ariel Manzo and his assistant where the best would highly recommend their services
Google Review
- July 10, 2019
Straight up LIARS and THIEVES!!! vehicle went in for a lane assiste problem in steering wheel and left with mechanic doing a pressure check on radiator and blew up all 6 hoses and radiator with no permission from owner to even open hood!!! Stay away from this dealer. Car goes in for one problem and...
Google Review
- July 10, 2019
Left by Alexia P.
Google Review
- July 10, 2019
Richard And his staff are a class act !! Always a great experience !!Highly recommend!!
Google Review
- July 10, 2019
Google Review
- July 09, 2019
keep away. the ones in cutler bay are better
Google Review
- July 06, 2019
Welcome to Mercedes-Benz of Coral Gables.
Google Review
- July 05, 2019
Great experience..Ask for Byron Soler he will go above and beyond great service...
Google Review
- July 04, 2019
Dave at the Service Parts counter and Byron Soler, were exceptional. Thank you both!
Google Review
- July 03, 2019
Left by Fernando G.
Google Review
- July 03, 2019
Google Review
- July 03, 2019
Google Review
- July 03, 2019
Google Review
- July 03, 2019
Google Review
- July 03, 2019
Left by Fermin A.
Excellent service. My sales consultant Jorge gave me the price I wanted to pay and the entire process of buying was extremely easy
Yelp Review
- June 30, 2019
I visited the Mercedes Benz of coral gables dealership recently to explore options for my new vehicle. The service was pretty good, Nadir took care of me and the process was smooth & hassle free. They have an indoor car garage which makes checking out cars comfortable (it's June, and we're facing...
Google Review
- June 26, 2019
Tengo un amigo que compr un carro all y qued muy satisfecho con toda la atencin recibida. Me recomend este lugar para comprar un carro y/o hacer servicio.
Google Review
- June 26, 2019
Google Review
- June 23, 2019
Amazing staff Thanks Mr. Manso
Cars.com Review
- June 23, 2019
Outstanding customer service and attention by Byron, Service Specialist
Google Review
- June 23, 2019
Google Review
- June 23, 2019
The process was clear and very fast. I walk out in a couple hour with the car I had on mind.Thank you.
Google Review
- June 22, 2019
Left by Ivan D.
Google Review
- June 22, 2019
Google Review
- June 21, 2019
My experience was excellent. Ariel M. is always a pleasure. He definitely goes the extra mile for you. The process never takes long. Ariel M. always knows what he is doing. He gets everything ready and prepared so there is no hassle. I would definitely recommend him to anyone.
Google Review
- June 21, 2019
EVERYONE WAS EXTREMELY HELPFUL AND ONE OF THE GUYS WAS ESPECIALLY NICE.AN EMPLOYEE NAMED SHAMIR ALI.THANKS AGAIN.
Cars.com Review
- June 21, 2019
This Mercedes dealership provides exceptional customer service. We trust their expertise in car repairs . We have purchased 10 cars from this dealership over 30 years. Same salesman ( Robert Corso), same service advisers (Tony Fuentes and Frankie Cao ). This facility is elegant, upscale and...
Google Review
- June 21, 2019
Google Review
- June 21, 2019
Rosie Ruiz( Service Advisor) is the reason that I own a Mercedes Benz . I assume that I'm a picky guy and when it comes to my car and every single detail I bring my car to the dealership because I know that I can count on her. She always over exceeds my expectations and surprises me with her...
Google Review
- June 21, 2019
Great service. Scheduling was easy, everything was ready when I dropped of the car, and when the service was done the car was delivered to my office. It could not have been better! Thanks to Dave Gossett, Tommy Juan, and Richard Santalla.
Google Review
- June 21, 2019
Left by Alfonso G.
Google Review
- June 21, 2019
Left by Monica J.
Google Review
- June 19, 2019
Left by Maria V.
Cars.com Review
- June 19, 2019
Left by Peter B.
Byron in service is great at his job he has a way of getting everything dealt with that is very satisfying to the customer . His attitude is always customer satisfaction , It would be fair to say in 50 years of owning a car he is the best I have dealt with Please say thank you to him peter...
Google Review
- June 18, 2019
It was an excellent experience! I was received by Byron Soler punctually and treated very well. The car was delivered perfectly clean and all the services required were properly done. The estimated time of the service requested was fulfilled. Thank you very much!
Google Review
- June 17, 2019
Left by Melissa O.
Great service ! Very Efficient and the staff is friendly helpful and super receptive. The service was great. Everyone was super helpful. Rosie Ruiz my advisor is by far the best!! Been with her for years with multiple cars and she continues to amaze me with her honesty, efficiency, hard work, and...
Google Review
- June 17, 2019
Excellent as always. Aldo always takes care of my automobile maintenance needs. Thank you!
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Left by Elizabeth D.
I have been a Mercedes Benz customer for over 16 years with the same salesman Homie S, at MB of Coral Gables. He is the best! Painless process, IN&OUT with the best customer service you can ever experience.
Google Review
- June 16, 2019
This was my first time at Mercedes-benz of Coral Gables, excellent service.
Google Review
- June 16, 2019
Google Review
- June 15, 2019
Google Review
- June 14, 2019
Google Review
- June 14, 2019
Google Review
- June 14, 2019
Google Review
- June 14, 2019
Google Review
- June 14, 2019
Left by Oscar R.
Google Review
- June 13, 2019
Google Review
- June 13, 2019
Left by Nicole R.
Cars.com Review
- June 13, 2019
Left by Ethan E.
I have been doing business for over 30 years with MB of Coral Gables. Originally it was called Bill Ussery Motors. Their service department and new car showroom are state of the art. It is easy to make an appointment that fits your schedule. If required, they offer loaners to their customers. ...
Google Review
- June 13, 2019
Left by Srinivasan K.
Cars.com Review
- June 11, 2019
Left by Eddie M.
Professional, Easy and fast service. Amicable customer service. Overall great experience. All the time
Google Review
- June 11, 2019
Google Review
- June 11, 2019
Google Review
- June 10, 2019
Google Review
- June 10, 2019
Once again, the value and service expected is what I got this time. My service adviser, Donnie goes out of his way to give me the comfort and information needed to know my vehicle is going to be fixed and the best value will be provided.
Google Review
- June 08, 2019
Welcome to Mercedes-Benz of Coral Gables.
Google Review
- June 08, 2019
Google Review
- June 07, 2019
Excellent location. Great Customer Service, hosted the Doral chamber of commerce networking event. Browsing around to pick my next Car
Google Review
- June 07, 2019
Left by Jose M.
Google Review
- June 07, 2019
Left by Swamy Y.
Google Review
- June 07, 2019
This place is amazing! The customer service is the best Ive ever seen. Just left a networking event with the Doral Chamber and had a blast. My next car will definitely be from this dealer.
Google Review
- June 06, 2019
Like always Stephanie goes out of her way to make everything go smoothand prompt, excellent service. It's a pleasure bringing the car for service,Thank you, Stephanie. The guys at the counter very professional as well.
Google Review
- June 05, 2019
Left by Martine K.
Google Review
- June 05, 2019
Left by Ruth S.
Rosie Ruiz is an outstanding service person.
Google Review
- June 05, 2019
Google Review
- June 05, 2019
Left by Linda N.
Google Review
- June 04, 2019
Cars.com Review
- June 04, 2019
Mr. Frankie Cao did an exceptional work with my service, Thank you very much Rene Gomez
Google Review
- June 04, 2019
Cars.com Review
- June 04, 2019
Marcos Gonzales is extremely knowledgeable and very supportive to provide us with the necessary repair and service to my vehicle. The follow up after dropping my car until it was ready for pickup was much appreciated.
Google Review
- June 03, 2019
Left by Peggy S.
The attention and service at Mercedes-Benz of Coral Gables was exceptional! From the amazing service, treatment and professionalism we experienced. Thank you Mercedes-Benz of Coral Gables . We hope to do business with you for many more years to come.
Google Review
- June 03, 2019
Google Review
- June 02, 2019
Google Review
- June 01, 2019
Left by Gerardo P.
Google Review
- June 01, 2019
Tony , my advisor is a very professional gentleman. Pleasure to deal with him. Congratulations.
Google Review
- June 01, 2019
Google Review
- May 31, 2019
Excellent service by Carlos Pereda and his team. This is my 4th vehicle with them and they always meet my expectations.
Google Review
- May 31, 2019
Left by Antonio B.
Excellent service from all the personnel, including Rosie.
Google Review
- May 31, 2019
Cars.com Review
- May 31, 2019
Great service by everyone involved. Especially David Gossett And Peter Warwar
Google Review
- May 30, 2019
Left by Daniel L.
Google Review
- May 30, 2019
Cars.com Review
- May 30, 2019
I only needed to replace the battery of my key FOB. The greeter of the dealership told me that he could replace it right there, without my even having to park or get out of my car. I was done in 3 minutes!
Google Review
- May 29, 2019
Left by Mabel G.
Google Review
- May 29, 2019
Left by Robert C.
Marcos was excellent all around.Thank you Marcos
Google Review
- May 29, 2019
Google Review
- May 28, 2019
Exceptional service. They found the vehicle my wife wanted. We left the store in less than three hours with a brand new car. That is an all-time record for us. Thanks to Joe Baracaldo our Salesman for all his effort.
Google Review
- May 28, 2019
Cars.com Review
- May 26, 2019
Jose Artiles has an excellent customer Service. A real asset for the Co.
Google Review
- May 25, 2019
Left by Frank D.
First class service. Thank you Frankie. I appreciate the fast response.
Google Review
- May 24, 2019
Left by Orlando L.
Although my prior visits to this dealership have been pleasurable experiences I have to admit that I'm truly disappointed in the way we were treated by the service department in this previous visit. After waiting two months for a headliner from Germany I was informed that the installation was a two...
Google Review
- May 24, 2019
Left by Armando M.
Excellent customer service , I felt like at home. Service agent was really polite and answered all my questions.
Google Review
- May 24, 2019
Left by Annabelle T.
AMAZING service! I will be loyal to Mercedes because of this experience with Marcus at Coral Gables.
Google Review
- May 24, 2019
Google Review
- May 23, 2019
Google Review
- May 23, 2019
Left by Marta F.
Google Review
- May 23, 2019
Google Review
- May 23, 2019
Left by Peter Q.
Google Review
- May 22, 2019
Left by Nanette B.
Could not have asked for a better experience when purchasing my 2016 GLC300 ! Wilton made sure every detail was taken care of with first class. Will definitely buy my next car from this dealership.
Cars.com Review
- May 22, 2019
As always good service and an excellent advisor Jesus Romero
Google Review
- May 22, 2019
Mercedes Benz of Coral Gables, never fails to please me with customer service to vehicle service. Thanks team!
Cars.com Review
- May 22, 2019
Left by Sue M.
My contact David Gossett was great, polite, informative and very helpful. He is always a pleasure to work with.
Google Review
- May 22, 2019
Aldo and Marcos always resolve the problems with my car quickly and are very friendly. Great customer service! The Coral Gables dealer is the best. I blew a tire and the MB Roadside assistance towed my car to Coral Gables Dealership as a courtesy. Thank you!
Cars.com Review
- May 22, 2019
The service was exceptional and fast. It was a great experience.
Google Review
- May 21, 2019
Google Review
- May 21, 2019
MERCEDES BENZ WILL CHARGE $500 FOR LEAVING THEM!!!!! My father recently turned in his leased car and they charged him $500 for not renewing!!! A penalty!!!! This is not disclosed at all. Yes its in the fine print (where they get you) and very thoughtfully disguised. For this reason, we will not be...
Google Review
- May 21, 2019
Great prompt service, with final price, albeit exaggerated, was as quoted.
Google Review
- May 21, 2019
Google Review
- May 21, 2019
Left by Ana C.
Cars.com Review
- May 21, 2019
Very good i was having my car to repair and everything is okay thank .
Google Review
- May 20, 2019
A great place to purchase a vehicle.. they treat you very professionally and have a wonderful sales and management staff .. I highly recommend MB of Coral Gables to anyone .. you can buy with confidence.. as they are the real deal.. A highly Trustworthy Dealership that actually cares about the...
Google Review
- May 20, 2019
Google Review
- May 19, 2019
(Translated by Google) Going to Mercedes Coral Gables is a pleasure, a cozy place, good service, a place where you can sit quietly and wait with the best attentions and the best service. I live in Pembroke Pines and I prefer to go there. A wide variety of snacks and drinks. recommended.(Original)Ir...
Google Review
- May 19, 2019
(Translated by Google) The service was faster than expected and excellent. quality(Original)El servicio fue ms rpido de lo esperado y de excelente. calidad
Google Review
- May 19, 2019
(Translated by Google) Attention in reference to other dealers is unsurpassable, the best so far(Original)La Atencin en referencia a otros Dealers es Insuperable, la mejor hasta ahora
Google Review
- May 19, 2019
(Translated by Google) My best purchase as always Mercedes Benz from Coral Gables the best(Original)Mi mejor compra como siempre mercedes Benz de Coral Gables el mejor
Google Review
- May 19, 2019
Left by Ricky T.
Google Review
- May 18, 2019
Cars.com Review
- May 18, 2019
A sign appeared on the front that said "stop the engine." There was the picture of the battery in red. Called un Mercedes road service and they say thet it was necessary to tow the car in. They did that and 2 days later Tony Fuentes (always takes good care os us) called and told us to pick up the...
Google Review
- May 18, 2019
Google Review
- May 17, 2019
A Bad experience.. I recently Attempted to purchase a high end car and the salesperson was not willing to put in the work to make the sale happen .. Just blew me off and never got back to me.. Not what I expected .. especially when I had the cash to purchase whatever they had there for sale 10X...
Google Review
- May 17, 2019
very efficient accurate and courteous
Google Review
- May 17, 2019
Google Review
- May 16, 2019
Google Review
- May 16, 2019
Left by Tina A.
Google Review
- May 16, 2019
Google Review
- May 16, 2019
Google Review
- May 15, 2019
Left by Armand F.
I've owned 20+ MB's in my life and have dealt with 1 dealership in VA, 2 in the SF Bay Area and my last 3 from MBCG. Always dealt with the same salesman (Ariel Manso) and the same service advisor (Aldo Guerra) and my experiences with MBCG have all been outstanding. MBCG is "the best"
Google Review
- May 15, 2019
Left by Delmo M.
Once again Marcos Gonzales exceeded my expectations, top customer service, thank you Marcos.
Google Review
- May 15, 2019
Google Review
- May 15, 2019
Google Review
- May 14, 2019
Google Review
- May 14, 2019
My service advisor, Tony Fuentes, always takes care of things!Shop is very comfortable. Everyone is so polite.
Cars.com Review
- May 14, 2019
Left by Diana S.
My service advisor, Byron, is very professional and knowledgeable.
Cars.com Review
- May 14, 2019
Tony Fuentes always makes the experience easier and efficient.
Google Review
- May 13, 2019
Left by Alex O.
Love the professional yet personal approach to service. Great overall experience. Makes ownership of a MB that much better.
Cars.com Review
- May 11, 2019
My tire pressure kept dropping overnight. Without an appointment, I was able to walk in and address my problem. Through the inspection process, my service agent (Frankie) informed me of an additional tire having issues and a few recalls. Within 30 minutes I had checked in, signed all paperwork, and...
Google Review
- May 10, 2019
Ir a Mercedes Coral Gables es un placer, un lugar acogedor, buen servicio, un lugar donde puedes sentarte tranquilamente a esperar con las mejores atenciones y el mejor servicio. Vivo en Pembroke Pines y prefiero ir hasta alla. Una gran variedad de snack y bebidas. recomendado.
Google Review
- May 10, 2019
Left by Enrique G.
Cars.com Review
- May 10, 2019
This time it was great. But I have to point that I was asked to take the car about two months before and my car was kept at the dealer for almost a week. I had to ask them to please pay for a rent a car but I had to pay for the insurance. I think the air bags should be ordered and not forced the...
Google Review
- May 10, 2019
Google Review
- May 10, 2019
Left by Andrea S.
Everything was terrific.
Google Review
- May 10, 2019
Left by Edward H.
Google Review
- May 09, 2019
Google Review
- May 09, 2019
Aldo Guerra is terrific!
Google Review
- May 09, 2019
Google Review
- May 09, 2019
Google Review
- May 09, 2019
Left by Jorge A.
Google Review
- May 08, 2019
Left by Susie S.
Thank you again for my previous service visit. Rosie and staff involved were able to take care of my tire incident. I happened to get a flat tire after 5pm and was lucky enough to be given a loaner. Very appreciated for being so courteous. With a team of attentive advisors, our visits are fast and...
Google Review
- May 08, 2019
The quality of the service needs to be improved. The repair labor performed did not resolved the problem the first visit. I experienced Over two visits per problem until the issue gets resolved. The expected quality from the brand does not get truly vested in this Mercedes Benz dealer.
Google Review
- May 06, 2019
Left by Orlando L.
Although my prior visits to this dealership have been pleasurable experiences I have to admit that I'm truly disappointed in the way we were treated by the service department in this previous visit. After waiting two months for a headliner from Germany I was informed that the installation was a two...
Google Review
- May 04, 2019
Google Review
- May 04, 2019
Google Review
- May 04, 2019
Not good at all. Charged for a diagnostic to one of my MB they were wrong. Took the car for a recall, never called me back. Did the service and they left the oil cap open!
Yelp Review
- May 03, 2019
Listen, the reality is that this place is not terrible. Its juuuust okay ...for miami, (anywhere else, this would be horrible service), but you pay outrageous money for routine repairs, and average service. It's that simple. If you can live with that ... have at it. Nothing disastrous will happen to...
Google Review
- May 03, 2019
Cars.com Review
- May 03, 2019
The service was exceptional. I wish to have been informed the cost of tire alignment prior to the service.
Google Review
- May 03, 2019
La Atencin en referencia a otros Dealers es Insuperable, la mejor hasta ahora
Google Review
- May 02, 2019
Left by Ana W.
Google Review
- May 01, 2019
El servicio fue ms rpido de lo esperado y de excelente. calidad
Google Review
- May 01, 2019
Google Review
- May 01, 2019
Google Review
- May 01, 2019
Google Review
- May 01, 2019
Left by Gipsy A.
Google Review
- May 01, 2019
Left by Rosario K.
David Gossett in the service department and his team were extremely helpful, highly professional, and courteous.
Google Review
- May 01, 2019
Left by John D.
I had no appointment, but got a flat tire. Rosie Ruiz worked me in and also arranged a loaner while everything was checked.
Google Review
- April 30, 2019
great service
Google Review
- April 30, 2019
Google Review
- April 30, 2019
All work was done promptly and correctly. Loaner was excellent and obtained without hassle. Doesn't really get much better. MBCG never lets me down despite competing obligations. Always feel as if my car is the most important. Great service advisor with sincere interest in making things right,...
Cars.com Review
- April 30, 2019
Great customer service from all and specially Fernando Rengifo
Google Review
- April 30, 2019
All work was done promptly and correctly. Loaner was excellent and obtained without hassle. Doesn't really get much better. MBCG never lets me down despite competing obligations. Always feel as if my car is the most important. Great service advisor with sincere interest in making things right,...
Google Review
- April 30, 2019
Cars.com Review
- April 30, 2019
Left by Monica P.
I'm very happy with Stephani Segovia, she was amazing, great service, I will come back to her!!! The service was fast, i get back my car in few hours!!!!
Google Review
- April 29, 2019
Fantastic service every time
Google Review
- April 29, 2019
Fantastic service every time
Google Review
- April 29, 2019
Google Review
- April 27, 2019
Google Review
- April 27, 2019
Excelent customer service and guidance as always.
Cars.com Review
- April 27, 2019
I have always had a great experience with the service department at Coral Gables Mercedes Benz but Mr Valentin Sanchez always goes beyond my expectations due to his great dedication and commitment to solve any problems that you could experience with the car. Mr Franz Watt from the sales department...
Google Review
- April 27, 2019
Google Review
- April 27, 2019
Great service!! Fast and efficient! Thank you guys!
Google Review
- April 27, 2019
Google Review
- April 27, 2019
Google Review
- April 27, 2019
Left by Luis R.
Google Review
- April 26, 2019
Stephanie is the Best in service , Super profesional and knowledgeable and goes the x tra mile.She is the best . I commend her to get a promotion.. I have been going in for service since 2017 and Stephanie always exceeds my expectations.
Google Review
- April 26, 2019
Stephanie is the Best in service , Super profesional and knowledgeable and goes the x tra mile.She is the best . I commend her to get a promotion.. I have been going in for service since 2017 and Stephanie always exceeds my expectations.
Cars.com Review
- April 26, 2019
Jose is always wonderful to work with and our service was truly exceptional!
Google Review
- April 26, 2019
Cars.com Review
- April 26, 2019
Left by Harald N.
The only point I would improve is the pick up off the car. It took a long time after I paid to get the car...probably 15-20 minutes from the roof to the waiting area.
Google Review
- April 25, 2019
Mi mejor compra como siempre mercedes Benz de Coral Gables el mejor
Google Review
- April 25, 2019
After a bad experience with Mercedes Benz of Miami in 2016. I started going to Mercedes Benz of Coaral Gables and I was very pleased with the service there. My service advisor Dave Gosset is always very knowlegable and a great person to deal with when it comes to servicing Mercedes Benz vehicles.
Google Review
- April 25, 2019
Customer service was excellent. My vehicle need an emergency repair and it was returned to me in 24 hrs.
Google Review
- April 25, 2019
The Sales and Service Staff - along with the Management - is exceptional at Mercedes-Benz of Coral Gables. Robert Corso, our Sales Consultant, Billa in the finance department, Hector the Manager and everyone else that assisted us in our purchase has been a pleasure to work with. We have already...
Google Review
- April 25, 2019
The adviser & the service were excellent.But, I did not like the loaner car that was given to me.When I request a loaner I expect a similar car that I drive.
Google Review
- April 25, 2019
Mi mejor compra como siempre mercedes Benz de Coral Gables el mejor
Google Review
- April 25, 2019
The adviser & the service were excellent.But, I did not like the loaner car that was given to me.When I request a loaner I expect a similar car that I drive.
Google Review
- April 25, 2019
After a bad experience with Mercedes Benz of Miami in 2016. I started going to Mercedes Benz of Coaral Gables and I was very pleased with the service there. My service advisor Dave Gosset is always very knowlegable and a great person to deal with when it comes to servicing Mercedes Benz vehicles.
Google Review
- April 25, 2019
Google Review
- April 25, 2019
Google Review
- April 25, 2019
The Sales and Service Staff - along with the Management - is exceptional at Mercedes-Benz of Coral Gables. Robert Corso, our Sales Consultant, Billa in the finance department, Hector the Manager and everyone else that assisted us in our purchase has been a pleasure to work with. We have already...
Google Review
- April 25, 2019
Left by Christian L.
Customer service was excellent. My vehicle need an emergency repair and it was returned to me in 24 hrs.
Google Review
- April 25, 2019
Left by Janet M.
Google Review
- April 24, 2019
Google Review
- April 24, 2019
Left by Kerry D.
My Service Adviser, Aldo Guerra, greeted me for my appointment, processed the coupon that I had received via e-mail towards my service, cost, and kept me informed of the status while the work was being done. MB of Coral Gables is a very accommodating dealer and I highly recommend them.
Google Review
- April 23, 2019
Stephanie was new to me from the service department. She was taking Tony's workload, since he was on vacation. Stephanie was exceptional in her professionalism and in her caring manner. She wanted to make sure my experience was easy and comfortable. She achieved both seamlessly. Thank...
Google Review
- April 23, 2019
Best car buying experiance ever! My sales advisor Lisset Silva made the whole process an easy and pleasant one. The finacial manager Billa was very professional. He took the time to answer all questions in detail.
Google Review
- April 23, 2019
Exceptional service. I was in and out in no time with a loaner. The experience was seamless and the staff was professional. I didnt even purchase my vehicle there but I will make this my service location.
Google Review
- April 23, 2019
People in my family have been getting their cars from this dealership for the past 20+ years. This was my first experience getting a new car for myself and it truly was exceptional from start to finish. Donovan is A+++ and truly provided exceptional service and assisted start to finish with securing...
Google Review
- April 23, 2019
Google Review
- April 23, 2019
Cars.com Review
- April 23, 2019
Great Service Very professional Guillermo Requena is my service advisor And he is an asset to the Bill Ussery family
Google Review
- April 23, 2019
Best car buying experiance ever! My sales advisor Lisset Silva made the whole process an easy and pleasant one. The finacial manager Billa was very professional. He took the time to answer all questions in detail.
Google Review
- April 23, 2019
Left by Jaime C.
Excellent service. Great coffee!
Google Review
- April 23, 2019
Google Review
- April 22, 2019
Cars.com Review
- April 22, 2019
Great. Got my battery replaced in a few hours and they cleaned my interior for free!
Denie Harris Replied: Thank you!
Google Review
- April 21, 2019
Excellent service.. all my warranty claims were handled professionally and in a timely manner with great communication. Thank you to Matias, and Marcos for always taking great care of me. My family has always purchased Mercedes-Benzs from this dealership and will continue to return as happy...
Google Review
- April 21, 2019
Google Review
- April 21, 2019
Google Review
- April 20, 2019
Left by Tania R.
Exceptional service. I was in and out in no time with a loaner. The experience was seamless and the staff was professional. I didnt even purchase my vehicle there but I will make this my service location.
Cars.com Review
- April 20, 2019
Left by Mark P.
Being the first appointment of the day went perfectly.
Denie Harris Replied: Thank you!
Google Review
- April 19, 2019
Left by Rachel C.
Google Review
- April 19, 2019
(Translated by Google) Excelete service, very punctual and coordiales. I was informed about the status of the service. I recommend it widely.(Original)Excelete servicio, muy puntuales y coordiales. Me informaron sobre el status del servicio. Los recomiendo ampliamente.
Google Review
- April 19, 2019
(Translated by Google) I'm disappointed in this full with Rafael Prez a lousy worker of Mercedes was me and my husband to buy a car and treated us very badly does not deserve to work there(Original)Estoy decepcionada de este full con Rafael Prez un psimo trabajador de la Mercedes fuimos yo y mi...
Google Review
- April 19, 2019
Google Review
- April 19, 2019
Left by Edward T.
Google Review
- April 19, 2019
Google Review
- April 19, 2019
Left by Mohit A.
Google Review
- April 19, 2019
Google Review
- April 19, 2019
Google Review
- April 16, 2019
Great staff. Very organized and they do everything they can to make sure you are a happy and satisfied customer!
Google Review
- April 16, 2019
Best salesman award goes to bob anderson!I reccomend bob , he clearly takes his time and carefully goes over the vehicles you have in mind.Great customer service.
Google Review
- April 14, 2019
Left by Elizabeth M.
Google Review
- April 14, 2019
Left by Noha S.
Google Review
- April 14, 2019
Left by Maaiane A.
Cars.com Review
- April 12, 2019
I met with Ralph Perez of MB Coral Gables, and he was the best salesman I have dealt with bar none. Knowledgeable and kind are a few words to describe him. I highly recommend this dealership as well as this sales person.
Denie Harris Replied: Thank you for this great review!
Google Review
- April 12, 2019
Google Review
- April 12, 2019
Left by Jerry S.
Google Review
- April 11, 2019
Google Review
- April 11, 2019
Best salesman award goes to bob anderson!I reccomend bob , he clearly takes his time and carefully goes over the vehicles you have in mind.Great customer service.
Google Review
- April 11, 2019
Estoy decepcionada de este full con Rafael Prez un psimo trabajador de la Mercedes fuimos yo y mi esposo a comprar un carro y nos trato muy mal no se merece trabajar ahi
Yelp Review
- April 11, 2019
Desapointed!!!!!!! 100%.......When I buy my car I have the papers and it says that I had a line-up which I do not believe because look how my tires are .... This place is the worst I have visited ..... The service advicers do not answer the telephone call more than 10 times a day to talk to Marcos...
Google Review
- April 11, 2019
Google Review
- April 10, 2019
Left by Jorge V.
Google Review
- April 10, 2019
Google Review
- April 10, 2019
Left by Erica T.
Great staff. Very organized and they do everything they can to make sure you are a happy and satisfied customer!
Google Review
- April 09, 2019
Aldo Guerra is always beyond professional and exceptional with his service and dedication to his customers. No matter the time of the day, the day of the week Aldo is always there to help, serve and always manage to service us beyond our expectations, for that I am grateful to have joined the Coral...
Google Review
- April 09, 2019
Best place to buy and service your car. Staff is truly exceptional..
Google Review
- April 09, 2019
I left my car under repair at this dealership. I had my phone in my cars center console. Little did I know, my phone disappeared.
Google Review
- April 09, 2019
My service advisor Jesus Romero was exceptional and provided great customer service
Google Review
- April 09, 2019
People in my family have been getting their cars from this dealership for the past 20+ years. This was my first experience getting a new car for myself and it truly was exceptional from start to finish. Donovan is A+++ and truly provided exceptional service and assisted start to finish with securing...
Google Review
- April 09, 2019
Google Review
- April 09, 2019
My service representative was a man named Donny. He was exceptional in all aspects.Professional, informative and knowledgable. He did his utmost best in a warm and personal way to make sure I was in and out of there as fast and as comfortably as possible. Mercedes Benz in Coral Gables does...
Google Review
- April 09, 2019
Left by Amit P.
Google Review
- April 09, 2019
Left by Hugo C.
Google Review
- April 09, 2019
Left by Arturo A.
My service advisor Jesus Romero was exceptional and provided great customer service
Google Review
- April 08, 2019
Google Review
- April 08, 2019
Left by Deborah A.
Google Review
- April 08, 2019
Left by Domenico C.
Google Review
- April 06, 2019
Left by Michael G.
Google Review
- April 06, 2019
Best place to buy and service your car. Staff is truly exceptional..
Google Review
- April 05, 2019
Google Review
- April 05, 2019
Left by Juan carlos F.
Google Review
- April 04, 2019
Left by Lorraine H.
Google Review
- April 04, 2019
I left my car under repair at this dealership. I had my phone in my cars center console. Little did I know, my phone disappeared.
Cars.com Review
- April 04, 2019
Great experience in all areas of service, drop / Loaner / pick up
Denie Harris Replied: Thank you for this great review!
Google Review
- April 04, 2019
Left by Sloane S.
People in my family have been getting their cars from this dealership for the past 20+ years. This was my first experience getting a new car for myself and it truly was exceptional from start to finish. Donovan is A+++ and truly provided exceptional service and assisted start to finish with securing...
Cars.com Review
- April 04, 2019
Left by Lonnie K.
David was exceptional. He was prompt, communicative and informed me every step of the way as to the progress of my repairs. I feel like I am driving a new ML thanks
Denie Harris Replied: Thank you so much!
Google Review
- April 04, 2019
Left by Elsy P.
Satisfying! every time I go to Mercedes-Benz Coral Gables I experience exceptional service... they always make sure all is taken care for me and detail oriented. Jose is my specialist and he always provide A+ attention...Very Happy customer :)
Google Review
- April 03, 2019
Left by Hans H.
Google Review
- April 03, 2019
Left by Maribel R.
Google Review
- April 02, 2019
BYRON SOLER, DO NOT LEAVE CAR FOR THIS MANAGER!
Google Review
- April 02, 2019
Left by Isabella C.
Google Review
- April 02, 2019
Google Review
- April 02, 2019
Cars.com Review
- April 02, 2019
MB-CG remains the best auto service facility I have ever encountered. The personnel are neat, efficient and most importantly, friendly at all times. I don't believe I've ever been to ANY business with so many polite, respectful and happy employees. Car service is no longer a dreaded experience. My...
Denie Harris Replied: Thank you! Thank you!
Google Review
- April 02, 2019
Google Review
- April 01, 2019
Left by Mirta M.
Cars.com Review
- April 01, 2019
Had unexpected malfunction while driving, called the service department and was able to drop my car that morning.
Denie Harris Replied: Thank you so much!
Google Review
- March 31, 2019
Left by Gloria R.
Google Review
- March 30, 2019
Marcos Gonzalez is the man!!! Best service guy at Mercedes CG!!!
Google Review
- March 30, 2019
The superior service and attention to detail is the main reason I have purchased or leased 10 autos at this dealer over the years. My service advisor, Tony Fuentes and Stephanie Segovia are in a class of their own.They are the reason we are on our 12th lease of a MB.
Google Review
- March 30, 2019
Easy drop off process, service advisor very friendly and knowledgeable, quick process for loaner, all service performed as expected, easy pick up process. Excellent overall service.
Google Review
- March 30, 2019
Excelente , professional and specatcular service
Google Review
- March 30, 2019
Guillermo, my Adviser always goes over and above to meet my needs. Very enthusiastic and dedicated. He makes the entire experience of having my car serviced, seamless. Of note, today the car was exceptionally cleaner than any previous pick up.
Google Review
- March 30, 2019
Always great service
Google Review
- March 30, 2019
Ivan Gonzalez is genuine, courteous, attentive, knowledgeable, and very helpful. He's attended me twice and I have no complaints; it's hard not to he wary of salesmen who want to add extra fees to your bill or bully you into making bad decisions for their benefit. Ivan has a wealth of experience in...
Google Review
- March 30, 2019
Professional service and customer service sue tino from the moment you drive in to the wonderful Stephanie Segovia that took care of all the details of my service visit. Kudos! Thank you, Josefina
Google Review
- March 30, 2019
Everything about my recent service was the usual five star rating. Congratulations for being consistently outstanding. Special thanks to Valentin Sanchez for his coordination of the service and the loaner, and Linda Manfred for her support in the warranty renewal. Everyone else who may not...
Google Review
- March 30, 2019
The service was exceptional and Byron Soler went out of his way to make sure I had a wonderful experience. It's thanks to people like him that I take my car to the dealship.
Google Review
- March 30, 2019
I have known Peter for many years outside of his professional arena (Peter is the Brand Ambassador for Mercedes Benz of Coral Gables) Several years ago when I was ready to step up into the Mercedes Benz family, I had some financial issues, while at that time I was not able to purchase an MB.......
Google Review
- March 30, 2019
Quick response, politeness and excellent customer service...
Google Review
- March 30, 2019
Thank you Fernando for always making our experience with Mercedes so pleasant!! You are the best!!
Google Review
- March 30, 2019
Excellent service.. all my warranty claims were handled professionally and in a timely manner with great communication. Thank you to Matias, and Marcos for always taking great care of me. My family has always purchased Mercedes-Benzs from this dealership and will continue to return as happy...
Google Review
- March 30, 2019
Honestly other dealers were better equipped and had a friendlier staff. Car buying sucks but that make it a bit insufferable and extended the process! This time we went with another dealer and are happy as can be!
Google Review
- March 30, 2019
I had major back surgery and need special accommodations if I am to use a loaner. I only take my vehicle to this location even though it is not the closest Mercedes dealer! The service manager Lorena always takes care of me and her staff is exceptional!
Google Review
- March 30, 2019
So professional, friendly and quick. Great communication and advises. Got a great replacement car for the full maintenance period.
Google Review
- March 30, 2019
Great service team! Always treating their customers as family. Big thanks to Dave Gossett for making the drop-off/pick up process quick and painless. He answered all my questions with fact-based knowledge, which is always a plus. Thanks, again!!
Google Review
- March 30, 2019
Excellent service.. all my warranty claims were handled professionally and in a timely manner with great communication. Thank you to Matias, and Marcos for always taking great care of me. My family has always purchased Mercedes-Benzs from this dealership and will continue to return as happy...
Google Review
- March 30, 2019
The superior service and attention to detail is the main reason I have purchased or leased 10 autos at this dealer over the years. My service advisor, Tony Fuentes and Stephanie Segovia are in a class of their own.They are the reason we are on our 12th lease of a MB.
Google Review
- March 29, 2019
Left by Norma A.
Google Review
- March 28, 2019
Left by Sandra R.
Excelente , professional and specatcular service
Google Review
- March 28, 2019
Left by David R.
Dave Gossett provided exceptional service in every possible aspect: he diagnosed a subtle, yet complex problem immediately at check-in, explained all the details of the A maintenance, interacted effectively with my extended warranty insurer, and advised me of every cost and the necessity of various...
Google Review
- March 28, 2019
Google Review
- March 28, 2019
Google Review
- March 27, 2019
Amazing! Tony in parts and Dio at outside service desk YOURE THE BEST! Listen up Mama IBISs. Came in to visit my UMiami student and of course tail light bulbs are out in the car. Whats a Mama to do. The kids dont notice because its all about the U. Right? Came to Mercedes Benz in Coral Gables....
Cars.com Review
- March 27, 2019
Excellent and prompt service from the team at Mercedes-Benz of Coral Gables!
Denie Harris Replied: Thank you for this review!
Google Review
- March 27, 2019
Left by Roberto B.
Google Review
- March 27, 2019
Left by Ingrid D.
Google Review
- March 27, 2019
Left by Sabrina N.
Google Review
- March 26, 2019
Cars.com Review
- March 26, 2019
Professional service from the get go. Repaired and delivered in timely manner.
Denie Harris Replied: Thank you so much!
Google Review
- March 24, 2019
I had major back surgery and need special accommodations if I am to use a loaner. I only take my vehicle to this location even though it is not the closest Mercedes dealer! The service manager Lorena always takes care of me and her staff is exceptional!
Google Review
- March 24, 2019
Google Review
- March 24, 2019
Left by Charles F.
Google Review
- March 24, 2019
Left by Dilhum B.
excellet!!!
Google Review
- March 23, 2019
Yelp Review
- March 23, 2019
Don't go to their service department. Destroyed my back leather seats when I left the car there last time and they had to replace them. Tire went flat 3k miles later, which they failed to notice and advice me off. Now they disclaim all responsibility and acuse me of not knowing if I changed the...
Google Review
- March 22, 2019
Google Review
- March 22, 2019
Quick response, politeness and excellent customer service...
Cars.com Review
- March 22, 2019
Valentin is an excellent service advisor. I always ask for him anytime my vehicles need service.
Denie Harris Replied: Thank you for the 5 stars!
Google Review
- March 22, 2019
Left by Raymond W.
Cars.com Review
- March 21, 2019
Left by Emily G.
Express service is great as this dealership makes the wait as comfortable as possible. My service was for the air bag recall. My only negative is that it would have been nice if they reset my clock and radio setting when the service was complete.
Denie Harris Replied: Thank you!!
Google Review
- March 20, 2019
Left by Eduardo C.
Google Review
- March 20, 2019
Google Review
- March 19, 2019
(Translated by Google) excellent attention(Original)excelente atencion
Google Review
- March 19, 2019
(Translated by Google) Excellent service, friendliness and availability of employees(Original)Excelente servicio,amabilidad y disponibilidad de los empleados
Google Review
- March 19, 2019
(Translated by Google) A PLACE WHERE I WAS WELL SERVED BY THE CHIEF OF THE SALES OF CAR R OS OF USE AND BY THE SELLER DUGLAS LORA IS A VERY PROFETIONAL AND PASSING LORD WHO INSPIRES TRUST(Original)UN LUGAR DONDE FUI BIEN ATENDIDO POR EL JEFE DE.VENTAS DE CAR R OS DE USO Y POR EL VENDEDOR DUGLAS ...
Google Review
- March 19, 2019
(Translated by Google) Expensive but good service.(Original)Caro, pero buen servicio.
Google Review
- March 19, 2019
Google Review
- March 18, 2019
Google Review
- March 17, 2019
Google Review
- March 16, 2019
Google Review
- March 16, 2019
Google Review
- March 16, 2019
Cars.com Review
- March 14, 2019
my service adviser was very helpful, professional and friendly.
Denie Harris Replied: Thank you!!
Google Review
- March 14, 2019
So professional, friendly and quick. Great communication and advises. Got a great replacement car for the full maintenance period.
Cars.com Review
- March 13, 2019
Service mgr Stephanie was excellent in all respects
Denie Harris Replied: Thank you!
Cars.com Review
- March 13, 2019
Dave Gossit is the best very friendly , makes you feel like family
Denie Harris Replied: Thank you!
Cars.com Review
- March 13, 2019
Left by Carlos S.
They dont have the piece in stock We have to wait too much time
Denie Harris Replied: Thank you!
Google Review
- March 13, 2019
Left by Yesenia G.
Google Review
- March 13, 2019
Google Review
- March 13, 2019
Google Review
- March 12, 2019
Google Review
- March 12, 2019
Left by Yesenia R.
Ivan Gonzalez is genuine, courteous, attentive, knowledgeable, and very helpful. He's attended me twice and I have no complaints; it's hard not to he wary of salesmen who want to add extra fees to your bill or bully you into making bad decisions for their benefit. Ivan has a wealth of experience in...
Google Review
- March 11, 2019
Yelp Review
- March 11, 2019
Got a great deal on a car I wanted for a while. They were sincere about the pricing from the start, never tried to up-sell me and very clear about what was included in the car. All of my requests were met by the team, which was very willing to work with me.
Google Review
- March 11, 2019
Google Review
- March 10, 2019
Left by Cristina M.
Google Review
- March 10, 2019
Google Review
- March 10, 2019
Left by Juan D.
Yelp Review
- March 10, 2019
Dropped off my Mercedes because the lease was expiring soon. It was super easy to return it and Fernando made the process smooth. Nice small Mercedes dealership in Coral Gables. They have valet for parking purposes.
Google Review
- March 10, 2019
Left by Yoe L.
The service was exceptional and Byron Soler went out of his way to make sure I had a wonderful experience. It's thanks to people like him that I take my car to the dealship.
Google Review
- March 09, 2019
Left by Elizabeth P.
Google Review
- March 09, 2019
I had major back surgery and need special accommodations if I am to use a loaner. I only take my vehicle to this location even though it is not the closest Mercedes dealer! The service manager Lorena always takes care of me and her staff is exceptional!
Google Review
- March 09, 2019
Google Review
- March 09, 2019
Google Review
- March 09, 2019
Great service each and every time
Google Review
- March 08, 2019
Always great service
Cars.com Review
- March 08, 2019
Mr. Tony Fuentes went the extra mile to make my visit a very pleasant one. He took care of all the details I discussed with him. My car was ready on time. It was washed and cleaned, properly. Thank you for your great service.
Denie Harris Replied: Thank you!
Google Review
- March 08, 2019
Google Review
- March 08, 2019
Google Review
- March 07, 2019
Google Review
- March 06, 2019
Google Review
- March 06, 2019
Honestly other dealers were better equipped and had a friendlier staff. Car buying sucks but that make it a bit insufferable and extended the process! This time we went with another dealer and are happy as can be!
Google Review
- March 04, 2019
Cars.com Review
- March 04, 2019
Excellent service experience. Donny Rizzo is great.
Denie Harris Replied: Thank you!
Google Review
- March 04, 2019
I have known Peter for many years outside of his professional arena (Peter is the Brand Ambassador for Mercedes Benz of Coral Gables) Several years ago when I was ready to step up into the Mercedes Benz family, I had some financial issues, while at that time I was not able to purchase an MB.......
Google Review
- March 03, 2019
Google Review
- March 03, 2019
Left by Josefina C.
Professional service and customer service sue tino from the moment you drive in to the wonderful Stephanie Segovia that took care of all the details of my service visit. Kudos! Thank you, Josefina
Google Review
- March 02, 2019
Left by Rodolfo C.
Another exceptional experience at MB of Coral Gables. Thanks to Jose Artiles for the professional and courteous service.
Google Review
- March 02, 2019
Left by Luis T.
Google Review
- March 02, 2019
Left by Edilberto N.
Google Review
- March 02, 2019
Google Review
- March 02, 2019
Left by Beatriz A.
Fuentes is the best!!!!
Cars.com Review
- March 01, 2019
I am grateful for all Mr. Toni Fuentes help when I needed to service my car. The personnel is Cordial, professional. Thank You,
Denie Harris Replied: Thank you!
Google Review
- March 01, 2019
Google Review
- March 01, 2019
Guillermo, my Adviser always goes over and above to meet my needs. Very enthusiastic and dedicated. He makes the entire experience of having my car serviced, seamless. Of note, today the car was exceptionally cleaner than any previous pick up.
Google Review
- March 01, 2019
Great service team! Always treating their customers as family. Big thanks to Dave Gossett for making the drop-off/pick up process quick and painless. He answered all my questions with fact-based knowledge, which is always a plus. Thanks, again!!
Google Review
- March 01, 2019
Google Review
- February 28, 2019
EXCELLENT SERVICE
Google Review
- February 28, 2019
I had bought a car from this dealer previously and was not terribly pleased but they assured me that would not be the case if I gave them a second chance.They were right! It was without doubt the easiest, friendliest, most courteous and quickest automobile purchase I have ever made. They located the...
Google Review
- February 28, 2019
I had a battery problem, the service provided by the Mercedez Benz of Coral Gables was excellent.
Google Review
- February 28, 2019
Excelent customer service
Google Review
- February 28, 2019
Great service
Google Review
- February 28, 2019
Great experience no wait time. Great clem loaner. Cant get any better
Google Review
- February 28, 2019
The staff was extremely friendly and professional and they took care of my problem in an efficient manner. I would highly recommend the service department at MB of Coral Gables!
Google Review
- February 28, 2019
Service advisor Stephanie is the best I've ever dealt with. Overall a great experience.
Google Review
- February 28, 2019
Replacing engine mounts made my car feel like brand new.
Google Review
- February 28, 2019
Amazing customer service. Ask for JOE and you will not regret it
Google Review
- February 28, 2019
Lease from a car of use with 6000 miles the car was already used glc300 2018. the first days of the use of the car. It sounded strange I did not pay attention to it. People asked me if the car was disel, because of the sound I had .. I called the seller and asked him the question. Why does the car...
Google Review
- February 28, 2019
Tony is the best! He always take care of whatever issues I have.
Google Review
- February 28, 2019
always helpful and utmost attention to detail
Google Review
- February 28, 2019
VERY EFFICIENT AND PROFESSIONAL
Google Review
- February 28, 2019
The Service Department at Mercedes Benz of Coral Gables is truly exceptional. I have been taking my car there for service for over a decade and have always had a wonderful experience. The service advisors are always extremely efficient and professional as are the persons who staff the loaner...
Google Review
- February 28, 2019
Tony Fuentes is the best. Although he is not a salesman, he is one of the reasons why I keep coming back year after year and buying from your dealership. Tony is definitely an asset to your Company.
Google Review
- February 28, 2019
It was my first time at the Coral Gables service center, and although I first thought I would be there a lot longer, I was in and out in less than 1 hour. Byron was a true professional and gave. me great advice as well. I'll surely return!
Google Review
- February 28, 2019
Google Review
- February 28, 2019
Cars.com Review
- February 28, 2019
Service was great.... very accommodating I got a loaner even though I did not have an appointment. Ms. Tony Gonzalez also pitched in even though she was not working.... Mr. Jose Artiles was very helpful
Denie Harris Replied: Thank you!
Cars.com Review
- February 28, 2019
No matter the issue I may be experiencing with my vehicle once I arrive to Mercedes of Coral Gables everything seems to be so much better because of their exceptional customer service.
Denie Harris Replied: Thank you!
Google Review
- February 27, 2019
Google Review
- February 27, 2019
Google Review
- February 27, 2019
Excelente servicio,amabilidad y disponibilidad de los empleados
Google Review
- February 27, 2019
Cars.com Review
- February 27, 2019
Left by Terry C.
First time at Coral Gables location. My service manager was fantastic and the facility personnel was very attentive
Denie Harris Replied: Thank you!
Google Review
- February 27, 2019
Cars.com Review
- February 26, 2019
Left by Erin V.
We have been dealing with Bill Ussery Motors for almost 30 years. I just got another new car three days ago. My sales person, Franz, is a consummate professional and a true asset to the Bill Ussery Motors organization. Previous dealings with the Service and Parts Departments have also been...
Denie Harris Replied: Thank you!
Google Review
- February 26, 2019
Left by Rafael V.
Google Review
- February 26, 2019
Tony Fuentes is the best. Although he is not a salesman, he is one of the reasons why I keep coming back year after year and buying from your dealership. Tony is definitely an asset to your Company.
Google Review
- February 26, 2019
Left by Bradford Y.
Google Review
- February 25, 2019
Google Review
- February 25, 2019
UN LUGAR DONDE FUI BIEN ATENDIDO POR EL JEFE DE.VENTAS DE CAR R OS DE USO Y POR EL VENDEDOR DUGLAS LORA ES.UN SEOR MUY PROFECIONAL Y PASIENTE QUE INSPIRA CONFIANZA
Cars.com Review
- February 24, 2019
Service at this dealer is the best I've seen so far in Florida. The service advisor is truly well trained and motivated.
Denie Harris Replied: Thank you so much!
Google Review
- February 24, 2019
Google Review
- February 24, 2019
always helpful and utmost attention to detail
Google Review
- February 23, 2019
Google Review
- February 23, 2019
Google Review
- February 23, 2019
Google Review
- February 23, 2019
Great experience no wait time. Great clem loaner. Cant get any better
Google Review
- February 22, 2019
Google Review
- February 22, 2019
Google Review
- February 22, 2019
Left by Patrick B.
Great customer service, very professional
Google Review
- February 22, 2019
Left by Kurt W.
Cars.com Review
- February 21, 2019
Valentin Sanchez, did a great job, he help a lot, like always
Denie Harris Replied: Thank you!
Google Review
- February 21, 2019
Left by Paul G.
Google Review
- February 21, 2019
Google Review
- February 20, 2019
Left by Samantha P.
Tony is the best! He always take care of whatever issues I have.
Google Review
- February 20, 2019
Google Review
- February 20, 2019
As always, Dave Gosset make the experience a pleasure and as easy as possible.
Google Review
- February 20, 2019
Google Review
- February 20, 2019
Dealer treatment is Ok. Wait till you buy your car, is all they care about. I am very disappointed with Mercedes, should be a luxury car, but a simple car like Hyundai has more features for a better price, car is very slow, no torque, no power at all. The biggest mistake I've done in my life was...
Google Review
- February 19, 2019
(Translated by Google) Good attention(Original)Buena atencin
Google Review
- February 19, 2019
Left by Oscar P.
(Translated by Google) Excellent place to buy cars(Original)Excelente lugar para comprar autos
Google Review
- February 19, 2019
(Translated by Google) Excellent(Original)Excelente
Google Review
- February 19, 2019
Google Review
- February 19, 2019
Left by Frank F.
Google Review
- February 18, 2019
Mercedez benz have allways been there for us, specially this dealer becuase they are like family now and they allways have ways to make us feel like home when we go there, they always help us, my boyfriend is been with mercedez benz for over 5 years now and we love it thank you for allways make us...
Cars.com Review
- February 18, 2019
Great Attention to detail and overall great service
Denie Harris Replied: Thank you, Juan!
Google Review
- February 18, 2019
Google Review
- February 17, 2019
Great service
Google Review
- February 17, 2019
Left by Maria G.
Cars.com Review
- February 16, 2019
Our first maintenance visit. We had the incredible luck of having Mr. Tony Fuentes as our service rep. Again, Tnk u Mr Fuentes!
Denie Harris Replied: Thank you!
Google Review
- February 15, 2019
Left by Paul P.
Replacing engine mounts made my car feel like brand new.
Google Review
- February 15, 2019
Left by Monique C.
It was my first time at the Coral Gables service center, and although I first thought I would be there a lot longer, I was in and out in less than 1 hour. Byron was a true professional and gave. me great advice as well. I'll surely return!
Google Review
- February 15, 2019
Google Review
- February 15, 2019
Left by Riccardo T.
Excellent service
Cars.com Review
- February 15, 2019
Rosy Ruiz was extremely helpful at the dealer I always go to her
Denie Harris Replied: Thank you!
Cars.com Review
- February 14, 2019
Aldo Guerra is #1 . On a one to ten he is a 15!!!!
Denie Harris Replied: Thank you!
Google Review
- February 14, 2019
Google Review
- February 14, 2019
Left by Ana P.
Google Review
- February 14, 2019
Service advisor Stephanie is the best I've ever dealt with. Overall a great experience.
Google Review
- February 13, 2019
Google Review
- February 13, 2019
Left by Karina U.
Google Review
- February 13, 2019
Left by Antuan S.
I travel 30 miles to this location for the GREAT customer service from Guillermo Requena and the friendly staff. Best location in South Florida!
Google Review
- February 13, 2019
Google Review
- February 13, 2019
As always, service was first class! Thank you Mercedes Benz of Coral Gables
Google Review
- February 13, 2019
I guess most of the reviews that are here are many based on the first experience, without waiting for the results. Well this was my experience with Mercedes of Coral Gables, many of the dealers in Miami that promise things that do not deliver. I bought my car about 3 years ago from the date, the car...
Google Review
- February 12, 2019
The Service Department at Mercedes Benz of Coral Gables is truly exceptional. I have been taking my car there for service for over a decade and have always had a wonderful experience. The service advisors are always extremely efficient and professional as are the persons who staff the loaner...
Google Review
- February 12, 2019
Lease from a car of use with 6000 miles the car was already used glc300 2018. the first days of the use of the car. It sounded strange I did not pay attention to it. People asked me if the car was disel, because of the sound I had .. I called the seller and asked him the question. Why does the car...
Google Review
- February 12, 2019
Google Review
- February 11, 2019
Left by German C.
Google Review
- February 11, 2019
Google Review
- February 10, 2019
Left by Mauricio D.
Google Review
- February 10, 2019
Google Review
- February 09, 2019
Amazing customer service. Ask for JOE and you will not regret it
Google Review
- February 09, 2019
Cars.com Review
- February 09, 2019
Left by Maria M.
Aldo my service associate always does a great job for me.
Denie Harris Replied: Thank you!
Google Review
- February 09, 2019
Left by Mercedes U.
Google Review
- February 08, 2019
Left by Pamela J.
Google Review
- February 08, 2019
Google Review
- February 08, 2019
Google Review
- February 08, 2019
Left by Alvaro T.
Google Review
- February 08, 2019
Left by Tomas S.
Google Review
- February 08, 2019
Google Review
- February 07, 2019
Google Review
- February 07, 2019
Google Review
- February 07, 2019
Muy buena atencion..excelente servicio..
Google Review
- February 07, 2019
Left by Roozbeh O.
Cars.com Review
- February 07, 2019
Left by Gianluca T.
Excellent facilities, impeccable customer service.
Denie Harris Replied: Gianluca, thank you for this great review!
Google Review
- February 06, 2019
Cars.com Review
- February 06, 2019
Valentin Sanchez always goes the extra mile to help with my car sercive needs....
Denie Harris Replied: Thank you for your business and for this review!
Google Review
- February 06, 2019
Cars.com Review
- February 06, 2019
Left by Gina D.
Fernando was very forth coming and kept me well informed.. also, noted future work that is needed on my vehicle.
Denie Harris Replied: Gina, thank you for this great review!
Google Review
- February 06, 2019
Left by Arkadiy P.
Google Review
- February 05, 2019
Google Review
- February 05, 2019
Google Review
- February 05, 2019
Left by Frank P.
Google Review
- February 05, 2019
Fernando es un excelente profesional y su atencion al cliente es superior.
Google Review
- February 02, 2019
The service advisor had everything to do with the rating. She was professional, knowledgeable and very efficient!
Google Review
- February 02, 2019
Left by Leximay O.
Google Review
- February 02, 2019
Google Review
- February 02, 2019
Google Review
- February 01, 2019
Google Review
- February 01, 2019
Left by Boris N.
Google Review
- February 01, 2019
Left by Carol A.
Cars.com Review
- February 01, 2019
Left by Mireya A.
I went in for the annual pre-paid maintenance. My rep, Tony Fuentes makes it very simple and easy. The loaner car I received had a scratch but other than that, the vehicle was great while my car was being serviced.
Denie Harris Replied: Thank you, Mireya, for this great review!
Google Review
- February 01, 2019
Left by Pamela P.
The staff was extremely friendly and professional and they took care of my problem in an efficient manner. I would highly recommend the service department at MB of Coral Gables!
Google Review
- January 31, 2019
Google Review
- January 31, 2019
I had a battery problem, the service provided by the Mercedez Benz of Coral Gables was excellent.
Google Review
- January 31, 2019
VERY EFFICIENT AND PROFESSIONAL
Google Review
- January 31, 2019
Left by Eric P.
Excelent customer service
Google Review
- January 30, 2019
excellent, friendly, efficient. Thank you Dave Gossett
Google Review
- January 30, 2019
Tony Fuentes is a true professional. Thank you, Tony!
Google Review
- January 30, 2019
Jose is excellent. He always is on top of things.
Google Review
- January 30, 2019
Aldo guerra ! Best service advisor ever !!
Google Review
- January 30, 2019
love this place
Google Review
- January 30, 2019
Again, Marcos Gonzalez treated us like his most important customer. Always professional, always straightforward and always humble and kind. Bravo. He makes me return to Mercedes-Benz of Coral Gables because he outperforms the competition. Many thanks
Google Review
- January 30, 2019
Ivan, my service representative was amazing! He made sure to explain everything and was patient the entire time. I would definitely work with him again.
Google Review
- January 30, 2019
Great service and extremely knowledgeable people. I received help from Marcos Gonzalez who gave me the best possible service. This is a very special place to buy a car, I would say the best in town.
Google Review
- January 30, 2019
Loaner delivery process was slow due to system issues. Staff, however, was professional, courteous, and with a great sense of humor. Wok completed three days in advance of worst car scenario (replacement windshield)
Google Review
- January 30, 2019
Excellent service throughout!!!
Google Review
- January 30, 2019
Everyone is extremely polite and courteous. I was helped right away with minimal wait time while my car was being taken care of. Highly recommend this Mercedes location for servicing and purchase of vehicles.
Google Review
- January 30, 2019
great care and great service.despite the quantity of people in the shop (especially the service area) the staff is incredibly fast and accurate. thumbs up for Guillermo!
Google Review
- January 30, 2019
Dealing with Tommy Juan and Lorena & their team is a pleasure. I have dealt with Tommy for over 18 yrs with my vintage 2001 CLK. They are exceptional in meeting and exceeding customers needs & expectations. They truly make a difference !
Google Review
- January 30, 2019
Excellent Customer Service - even issued me a loaner and had my car delivered to my location once it was ready!! This Delearship is excellent across the board!!! Thank you for such great service!!!!
Google Review
- January 30, 2019
Amazing experience from start to finish!!!! A true pleasure!!! Thank you to the team bc everyone works so cohesively to make sure that your needs are taken care of.
Google Review
- January 30, 2019
Guillermo Requena at Mercedes-Benz of Coral Gables was a pleasure to work with. He got everything done fast and was extremely helpful with getting me everything I needed. Thank you!!
Google Review
- January 30, 2019
Great staff, except for a Service Representative who said The front brake pads needed to be replaced in a car with only 8000 something miles. Just the suggestion is really offensive to me.
Google Review
- January 30, 2019
Great experience at the coral Gables Mercedes Benz. My service advisor Ivan provided exceptional service.
Google Review
- January 30, 2019
From exploring purchase to closing sale...excellent full circle experience!
Google Review
- January 30, 2019
Great service! Professional staff and seamless maintenance process.
Google Review
- January 30, 2019
Great service always provided! Gabriel, the Pre-owned Manager is the best!
Google Review
- January 30, 2019
Very efficient, very effective. An excellent experience!
Google Review
- January 30, 2019
The security guard is working with the town truck guy in order to win some cash i walk away from my car just 2 minuts and this person procede to steal my car for no reason because i was a publix costumer wich was about to spend money in there but the security guard that you guys have not think the...
Google Review
- January 30, 2019
Best car buying experience I've ever had.
Google Review
- January 30, 2019
Absolutely the best purchase experience ive had in my past 10 years of Mercedes Benz Leasing. I was about to close a deal with Autonation on GLC 2019 and sent an inquiry (just out of curiosity) about a white GLC suv i saw on Coral Gables website thst had more options snd led light...
Google Review
- January 30, 2019
Love my advisor, Donny. Always very professional and I barely have to wait for anything.
Google Review
- January 30, 2019
Twice my car was misdiagnosed. First with a windshield fluid hose that had to be replaced for $550. When I went to use the wiper washers less than a week after they repaired it no fluid came out. I took the car back and they told me it was the pump which was repaired under the extended warranty, but...
Google Review
- January 30, 2019
As Mercedes Benz products: excellency!
Google Review
- January 30, 2019
This was the first service for my car. I must say that I am truly impressed. I was expecting good service but this was beyond my expectations. From the moment I arrived, I was greeted outside by a valet, who reminded me to get my remote (very helpful) and he was very patient while I gathered the...
Google Review
- January 30, 2019
The sales team, sales manager and General Manager at Mercedes Benz of Coral Gables are at the top of their class! Without doubt the level of services they provide is unsurpassed. The care, patience in assisting me to find the right vehicle with the right options package and formulating the best...
Google Review
- January 30, 2019
I am always glad to have a wonderful service thanks to my Agent Jose Artiles. My husband and I are very grateful with Jose for the exceptional service he provides to both of our cars. He doesn't have 5 stars, he has 10!
Google Review
- January 30, 2019