Google Review
- September 16, 2024
Wonderful experience with Tarrah. She was so great and only 19. We were so impressed!
Google Review
- September 15, 2024
Very professional and easy to do business with.
Google Review
- September 05, 2024
Google Review
- September 02, 2024
We walked in unexpectedly at Lubbock Mercedes wanting to look at the next size up from a 2024 GLC300. We purchased the GLC300 in April, but it was much later that I tried to get in the back seat and discovered there was no legroom. The back area does not have much room either. We wanted to look at...
Google Review
- September 02, 2024
I have been so pleasantly surprised by the quality and personal care I have received at this dealership. I brought my car in because the ac wasn’t working properly. Johnathan is the service advisor that is helping me out and his professionalism is very impressive. Johnathan and his team are making ...
Google Review
- September 02, 2024
Very nice experience! Victoria was the best! I'll be back!
Google Review
- September 02, 2024
Luis was professional and personable and took so much time to help us get everything set up on our new car. GM Aaron Valdez was also very personable as well as Jerry who completed our title paperwork.
Google Review
- September 02, 2024
I gotta hand it to Micah Villarreal, he was persistent in all ways being helpful to making my wishes and need come true. You are truly the best in all ways as a salesman and in a personal level. Financial mgr. Thumbs up to you for your patience and friendly personality. You guys are the best👏🏻👏🏻👏🏻👏🏻
Google Review
- August 26, 2024
Google Review
- August 26, 2024
Google Review
- August 12, 2024
Team was great, very responsive whet above and beyond, communication was consistent and did everything possible to make sure that the transaction went smooth! thank you!!!
Google Review
- August 09, 2024
Courteous and professional staff. They made the purchase experience as smooth and as quick as possible.
Google Review
- August 09, 2024
Horrible experience with the service department. Had a car that would not start after setting for 12 hours. After jump starting the car several codes came up, in my experience thats not abnormal with newer cars. After quick Google search all comments lead to one of the batteries needing replaced....
Google Review
- July 09, 2024
Luis was great to work with. Very attentive to details and delivered on all his promises. Will continue to come back for our business' needs.
Response from the owner Replied: Thank you for your 5-star review, Jordan!
Google Review
- July 09, 2024
Josh in the service department is always so nice and accommading. We have a Sprinter Van. They have the best service department of any dealership that I have ever gone to. We live out of town and they treat us like we are their favorite customers. We really appreciate their service and hospitality....
Response from the owner Replied: Thank you for the 5-star review! We appreciate your business.
Google Review
- June 09, 2024
Did what needed to be done
Response from the owner Replied: Thank you for the 4-Star Review, Kyle! We appreciate your business and are proud to serve you!
Google Review
- June 09, 2024
Hi, my wife had a wonderful time with the sales people and the service department everyone there everyone’s smiling and having a great time
Response from the owner Replied: Thank you for the 5-star review! We appreciate your business.
Google Review
- June 09, 2024
I felt so at ease with Luis. He personally delivered my car. Now a days it’s hard to find good people like him. He never pressured me just let me decide. He is such a nice man and will be a great father 😉 Mercedes Benz of Lubbock is lucky to have him. Thanks Luis!
Response from the owner Replied: Thank you for the 5-star review! We appreciate your business.
Google Review
- June 09, 2024
Mitch was great to work with. He went that extra mile. Jerry was great at explaining the warranties I could purchase. I thank him for explaining everything and not pushing. Thank you Mitch for going out of your way to bring the car to me. I really appreciate all of you.
Response from the owner Replied: Thank you for the 5-star review! We appreciate your business.
Google Review
- June 09, 2024
Wanted to take some time out to say a week overdue thanks to Cavender Mercedes-Benz of Lubbock. Best little hidden gem in the panhandle. Marcus Sierra and Hakeem White are some of the best faces of the dealership. I would recommend this dealership to anyone not only because the nearest MBZ...
Response from the owner Replied: Thank you for the 5-star review! We appreciate your business.
Google Review
- June 09, 2024
Very bad service. The worst one I had in car industry. Especially for a mercedes brand.
Google Review
- June 09, 2024
Response from the owner Replied: Thank you for the 5-star review! We appreciate your business.
Google Review
- June 09, 2024
Hakeem took care of us, great experience for repairing our Mercedes Sprinter. Tire and sensor repair was quick and thorough. Appreciate this service team keeping my RV trip on schedule and especially thanks to Hakeem!!
Response from the owner Replied: Thank you for the 5-star review! We appreciate your business.
Google Review
- June 09, 2024
Luis is super friendly and very helpful!!
Response from the owner Replied: Thank you for the 5-star review! We appreciate your business.