Google Review
- February 14, 2021
They were very helpful and very respected to the customer
Response from the owner Replied: It's awesome to be here for you, Charles! We're really happy we could help you find exactly what you wanted. If there is anything else we can assist you with, please reach out. -The Mercedes Benz of Winston Salem Team
Google Review
- February 08, 2021
Response from the owner Replied: Junior, thanks so much for your support! Whenever we can lend a hand, feel free to reach out. -The Mercedes Benz of Winston Salem Team
Yelp Review
- January 29, 2021
****** PLEASE DO NOT TAKE YOUR CAR HERE******This was my first experience with this Mercedes Benz Dealership and I can not say it was a good one at all. I feel that the technician that worked on my car did something to it. I am presently getting my information together to further verify that I am a...
Google Review
- January 15, 2021
Response from the owner Replied: Frederick, we appreciate your support! Please let us know if we can ever assist you with anything in the future. -The Mercedes Benz of Winston Salem Team
Google Review
- January 13, 2021
Friendly customer service and quality used cars.
Response from the owner Replied: Jeff, we appreciate your support! If there's ever anything else that we can help you with, don't hesitate to reach out. -The Mercedes Benz of Winston Salem Team
Google Review
- December 23, 2020
Response from the owner Replied: Josh, thanks for all your support! If we can lend a hand in the future, please don't hesitate to reach out. -The Mercedes Benz of Winston Salem Team
Google Review
- December 23, 2020
Response from the owner Replied: Thomas, thank you for taking time to leave your review! If we can ever assist you with anything, just get in touch. -The Mercedes Benz of Winston Salem Team
Google Review
- December 16, 2020
Even though it was a weekend we were politely greeted and shone around.Very knowledgeable and nice staff.
Response from the owner Replied: Jim, no matter when you visit our dealership, we're always happy to show you around! We're proud to have such friendly and knowledgeable staff on our team who goes above and beyond to provide our customers with a great experience. If there's anything that we can do for you in the future, please don't hesitate to reach out! -The Mercedes Benz of Winston Salem Team
Yelp Review
- November 24, 2020
Beware of overpricing here. Dealt with a salesperson named Mark Kendall. Epitome of sleazy. Called to try to negotiate a deal on vehicle. (Car had just been reduced by 2k and was still listed as above market value by about 850 dollars.) I did exorbitant amount of research. Kendall and I ended up...
Google Review
- November 18, 2020
Great costumer service
Response from the owner Replied: Were happy we could help, Aldo, and we appreciate your support. We're here for you anytime you want another hand. -The Mercedes Benz of Winston Salem Team
Google Review
- November 09, 2020
Here to brag on the hard-working, diligent and friendly sales staff member, Mark Kendall. He made purchasing our new vehicle one of the best experiences we have ever had getting a car. He was a pleasure to work with, fair, and always had Here to brag on the hard-working, diligent and friendly sales...
Response from the owner Replied: Calissa, helping our customers find the perfect vehicle always puts a smile on our face! We feel lucky to have such friendly and helpful staff, like Mark, on our team who will always go above and beyond to make your purchase with us seamless. We appreciate your recommendation and hope you enjoy your new ride! -The Mercedes Benz of Winston Salem Team
Google Review
- November 09, 2020
Response from the owner Replied: Sheldon, we appreciate you showing your support! Feel free to let us know if you need anything. -The Mercedes Benz of Winston Salem Team
Google Review
- November 05, 2020
Response from the owner Replied: Calissa, helping our customers find the perfect vehicle always puts a smile on our face! We feel lucky to have such friendly and helpful staff, like Mark, on our team who will always go above and beyond to make your purchase with us seamless. We appreciate your recommendation and hope you enjoy your new ride! -The Mercedes Benz of Winston Salem Team
Google Review
- November 02, 2020
Response from the owner Replied: Juan, thanks for taking time to leave your review! If you ever need anything else, please feel free to contact us. -The Mercedes Benz of Winston Salem Team
Google Review
- October 16, 2020
Response from the owner Replied: Jimmy, thanks for the excellent review! Don't hesitate to let us know if we can be of assistance in the future. -The Mercedes Benz of Winston Salem Team
Google Review
- October 15, 2020
Response from the owner Replied: We're grateful for all your support! If we can be of assistance in the future, please reach out. -The Mercedes Benz of Winston Salem Team
Google Review
- October 06, 2020
Superior service!
Response from the owner Replied: Doug, we're grateful for the support! If we can assist you with anything in the future, feel free to let us know. -The Mercedes Benz of Winston Salem Team
Google Review
- September 21, 2020
Always helpful and courteous. Their Service Advisors are the Best.
Response from the owner Replied: Arthur, you can always count on our team for helpful and friendly service! We're proud to have such amazing service advisors on our team who will always go above and beyond for our customers. We appreciate your support, and we'll be here for you if you need anything in the future! -The Mercedes Benz of Winston Salem Team
Google Review
- September 08, 2020
Response from the owner Replied: We're very sorry to see that we missed the mark. Customer feedback is really important to us, so feel free to reach out directly and let us know what we could have done better. -The Mercedes Benz of Winston Salem Team
Google Review
- August 29, 2020
Tommy is So Knowledge & Accommodating, Can answer your questions in "Automobile Speak"with Very Clear & Needed Information,"A Gentleman", Represents Mercedes Benz with Style,A Pleasure!! Quite Personable & Down to Earth, I've purchased Two Tommy is So Knowledge & Accommodating, Can answer your...
Response from the owner Replied: Whether it's your first purchase or your fifth, you can always expect exceptional service from our team! We want you to feel confident about the car you're buying -- that's why our team is always happy explain each feature in easy-to-understand terms. We appreciate your support, and we'll be here for you if you need anything in the future! -The Mercedes Benz of Winston Salem Team
Google Review
- August 24, 2020
Awesome salesman, Matt. Closing the door but said he'd still help us. SOLD!
Response from the owner Replied: Kristina, no matter the time of day, you can always count on our team for top-notch service! We're happy to hear that Matt was able to help you out. If you need anything in the future, we'll be here to help! -The Mercedes Benz of Winston Salem Team
Google Review
- August 22, 2020
Response from the owner Replied: Kristina, no matter the time of day, you can always count on our team for top-notch service! We're happy to hear that Matt was able to help you out. If you need anything in the future, we'll be here to help! -The Mercedes Benz of Winston Salem Team
Google Review
- August 19, 2020
Response from the owner Replied: Dominique, it's disappointing that we could've done more to leave you with a great impression. Please don't hesitate to let us know what we can do to improve. If we can be of assistance in the future, be sure to give us a call. -The Mercedes Benz of Winston Salem Team
Google Review
- August 17, 2020
Google Review
- August 16, 2020
Response from the owner Replied: Jonathan, we agree -- we believe that buying a car should be fun and stress-free! From trade-in to purchase, our team will always go above and beyond to walk you through the entire process and answer any questions you may have. We'll be sure to pass along your kind words to Kim, and we hope you enjoy your "new" Mercedes! -The Mercedes Benz of Winston Salem Team
Google Review
- August 16, 2020
Response from the owner Replied: Thank you for your 5-star review Brent! We are delighted to hear about your great experience with Kris and we appreciate your feedback!
Google Review
- August 16, 2020
Response from the owner Replied: Whether it's your first purchase or your fifth, you can always expect exceptional service from our team! We want you to feel confident about the car you're buying -- that's why our team is always happy explain each feature in easy-to-understand terms. We appreciate your support, and we'll be here for you if you need anything in the future! -The Mercedes Benz of Winston Salem Team
Google Review
- August 14, 2020
Great place to shop. Ask for John. He will take very good care of you.
Response from the owner Replied: Thank you for your 5-star review Anthony!
Google Review
- August 09, 2020
What a great experience it was purchasing a CPO Mercedes from Mercedes-Benz of Winston-Salem. From the very beginning, the sales team was up front and honest. They were there to help through every process along the way. From finding the What a great experience it was purchasing a CPO Mercedes...
Response from the owner Replied: Jonathan, we agree -- we believe that buying a car should be fun and stress-free! From trade-in to purchase, our team will always go above and beyond to walk you through the entire process and answer any questions you may have. We'll be sure to pass along your kind words to Kim, and we hope you enjoy your "new" Mercedes! -The Mercedes Benz of Winston Salem Team
Google Review
- August 09, 2020
Unbelievable customer service. Long term Mercedes owner recently stranded in NC with AC problem. Kris Buckles was beyond helpful in securing the part, keeping us informed and completing the repair,. The 9 hour drive home was comfortable. Unbelievable customer service. Long term Mercedes owner...
Response from the owner Replied: Thank you for your 5-star review Brent! We are delighted to hear about your great experience with Kris and we appreciate your feedback!
Google Review
- August 09, 2020
Tommy is So Knowledge & Accommodating, Can answer your questions in "Automobile Speak"with Very Clear & Needed Information,"A Gentleman", Represents Mercedes Benz with Style,A Pleasure!! Quite Personable & Down to Earth, I've purchased Two Tommy is So Knowledge & Accommodating, Can answer your...
Response from the owner Replied: Whether it's your first purchase or your fifth, you can always expect exceptional service from our team! We want you to feel confident about the car you're buying -- that's why our team is always happy explain each feature in easy-to-understand terms. We appreciate your support, and we'll be here for you if you need anything in the future! -The Mercedes Benz of Winston Salem Team
Google Review
- August 06, 2020
Response from the owner Replied: Jonathan, we agree -- we believe that buying a car should be fun and stress-free! From trade-in to purchase, our team will always go above and beyond to walk you through the entire process and answer any questions you may have. We'll be sure to pass along your kind words to Kim, and we hope you enjoy your "new" Mercedes! -The Mercedes Benz of Winston Salem Team
Google Review
- July 31, 2020
What a great experience it was purchasing a CPO Mercedes from Mercedes-Benz of Winston-Salem. From the very beginning, the sales team was up front and honest. They were there to help through every process along the way. From finding the What a great experience it was purchasing a CPO Mercedes...
Response from the owner Replied: Jonathan, we agree -- we believe that buying a car should be fun and stress-free! From trade-in to purchase, our team will always go above and beyond to walk you through the entire process and answer any questions you may have. We'll be sure to pass along your kind words to Kim, and we hope you enjoy your "new" Mercedes! -The Mercedes Benz of Winston Salem Team
Google Review
- July 30, 2020
Tommy is So Knowledge & Accommodating, Can answer your questions in "Automobile Speak"with Very Clear & Needed Information,"A Gentleman", Represents Mercedes Benz with Style,A Pleasure!! Quite Personable & Down to Earth, I've purchased Two Automobiles,My Late Mother, more than 6 Vehicles there,...
Response from the owner Replied: Whether it's your first purchase or your fifth, you can always expect exceptional service from our team! We want you to feel confident about the car you're buying -- that's why our team is always happy explain each feature in easy-to-understand terms. We appreciate your support, and we'll be here for you if you need anything in the future! -The Mercedes Benz of Winston Salem Team
Google Review
- July 30, 2020
What a great experience it was purchasing a CPO Mercedes from Mercedes-Benz of Winston-Salem. From the very beginning, the sales team was up front and honest. They were there to help through every process along the way. From finding the right Mercedes for my wife, to getting me the best bang for...
Response from the owner Replied: Jonathan, we agree -- we believe that buying a car should be fun and stress-free! From trade-in to purchase, our team will always go above and beyond to walk you through the entire process and answer any questions you may have. We'll be sure to pass along your kind words to Kim, and we hope you enjoy your "new" Mercedes! -The Mercedes Benz of Winston Salem Team
Google Review
- July 21, 2020
Unbelievable customer service. Long term Mercedes owner recently stranded in NC with AC problem. Kris Buckles was beyond helpful in securing the part, keeping us informed and completing the repair,. The 9 hour drive home was comfortable. We've had service at multiple different MB dealers but this...
Response from the owner Replied: Thank you for your 5-star review Brent! We are delighted to hear about your great experience with Kris and we appreciate your feedback!
Google Review
- July 16, 2020
Response from the owner Replied: Thank you for your 5-star review Anthony!
Google Review
- July 16, 2020
Response from the owner Replied: Bill, around here, we believe that your car buying experience should be stress-free! When you work with our team, you can always expect professional and friendly service. We hope you've been enjoying your new set of wheels! -The Mercedes Benz of Winston Salem Team
Google Review
- July 14, 2020
Outstanding
Response from the owner Replied: Thank you for your 5-star review Joseph!
Google Review
- July 14, 2020
Great
Response from the owner Replied: Thank you for your 5-star review Allen!
Google Review
- July 14, 2020
I went too go and get my drop top fix at the Mercedes dealership, i have a 1999 Mercedes CLK 320
Response from the owner Replied: Thank you for your 5-star review Pamela! We appreciate your feedback!
Google Review
- July 09, 2020
We got a recommendation from a good friend who had a great experience using John Worney as a sales rep. He was fantastic, extremely professional and friendly. I have worked with numerous other sales reps at other dealerships over the We got a recommendation from a good friend who had a great...
Response from the owner Replied: Bill, around here, we believe that your car buying experience should be stress-free! When you work with our team, you can always expect professional and friendly service. We hope you've been enjoying your new set of wheels! -The Mercedes Benz of Winston Salem Team
Google Review
- July 01, 2020
Response from the owner Replied: Thank you for your 5-star review Allen!
Google Review
- June 30, 2020
We got a recommendation from a good friend who had a great experience using John Worney as a sales rep. He was fantastic, extremely professional and friendly. I have worked with numerous other sales reps at other dealerships over the years, and John doesnt pressure you at all like they did. It...
Response from the owner Replied: Bill, around here, we believe that your car buying experience should be stress-free! When you work with our team, you can always expect professional and friendly service. We hope you've been enjoying your new set of wheels! -The Mercedes Benz of Winston Salem Team
Google Review
- June 20, 2020
Response from the owner Replied: Thank you for your 5-star review Joseph!
Google Review
- June 17, 2020
Response from the owner Replied: Thank you for your 5-star review Pamela! We appreciate your feedback!
Google Review
- June 13, 2020
Response from the owner Replied: Thank you for your 5-star review Randy!
Google Review
- June 07, 2020
Response from the owner Replied: Thank you for your 5-star review!
Google Review
- May 14, 2020
The staff is very helpful, courteous, outstanding service: keep up the good work..
Response from the owner Replied: It's nice we could help out, Ron -- were grateful for your review. Don't hesitate to reach out if you need anything. -The Mercedes Benz of Winston Salem Team
Google Review
- April 11, 2020
Response from the owner Replied: Thank you for your 5-star review Lora! We are happy you had a great experience working with Matt and we appreciate your recommendation!
Google Review
- April 01, 2020
Response from the owner Replied: Ross, we're sorry that you weren't entirely satisfied with your experience with us. If there's anything we can do to make your next visit better, please feel free to let us know. Hope we'll get a chance to impress you more soon. -The Mercedes Benz of Winston Salem Team
Google Review
- March 17, 2020
Would recommend. Our sales rep Matt Burchette was very helpful and patient with us. The whole process was smooth and fairly quick.
Response from the owner Replied: Thank you for your 5-star review Lora! We are happy you had a great experience working with Matt and we appreciate your recommendation!
Google Review
- March 16, 2020
Google Review
- March 13, 2020
Response from the owner Replied: Thank you for your 5-star review! We appreciate your feedback!
Google Review
- March 08, 2020
Response from the owner Replied: Thank you for your 5-star review! We appreciate your feedback!
Google Review
- March 06, 2020
Response from the owner Replied: Thank you for your 5-star review! We appreciate your feedback!