MB of Lynnwood is the best dealership, of any brand, we have ever found. And my wife and I have purchased many cars in 50+ years. MB of Lynnwood ownership promotes teamwork, courtesy and satisfaction at every level. And it's working! The sales staff is respectful, resourceful and professional. No...
MB of Lynnwood is the best dealership, of any brand, we have ever found. And my wife and I have purchased many cars in 50+ years. MB of Lynnwood ownership promotes teamwork, courtesy and satisfaction at every level. And it's working! The sales staff is respectful, resourceful and professional. No...
The best car dealership bar-none! We have purchased our 2020 S63 coupe and our 2016 GLE460 from Mercedes of Lynwood--and every time they exceed our expectations! In fact, we started working with Mercedes of Lynnwood after Mercedes of Bellevue damaged our 2017 S63 coupe during a repair. We forged so...
Our family has bought 5 cars from this dealer in the past few years. It's been a great experience. The service department does a great job. Loaners are always available, whether it's during repairs or regular maintenance. I had a small issue with the door, Josh in service took care of it...
Accommodating, professional, prompt, communicative, kind, friendly and the vehicle is purring. Not an inexpensive experience but I’d rather pay top dollar and experience this level of service than go somewhere cheap, dubious and weird. Would recommend for sure.
Logan is a wonderful human being!He took care of all the things I showed him which was all covered under warranty and he did in such timely manner that was terrific!He took care of me the moment I walking in and overall this dealership is just outstanding and very professional!I’ll definitely use...
Brandon is easy to work with. It is however important that the work and reasons for it are explained. I know a bit about mechanical things and appreciate having reasons for work spelled out a bit more clearly
The entire team organized a seamless purchase and delivery of the vehicle with less than a 24 hour turnaround. This is the kind of service you expect, and are pleasantly surprised to find is still available in the industry.
Andrew is the man, best service rep I could have asked for. Mercedes on the other hand needs to stand behind their product and replace the crank case breather valve under a recall rather than charge their customers $2k for some tubes and ducts due their faulty parts...
Kat Kingsley was one of a kind. She made things happen for us via her effort listening and serving. She drove to our house to show us the car, drove us to lynwood, a round trip journey of 80 miles. Without her the deal would have never happened.
Colin my service advisor was attentive and got our van done properly and timely. Communication was great and another positive experience from Mercedes-Benz of Lynnwood.
Intake process was quick and professional. Nice lounge for waiting with coffee and some energy bars. Work done in less time than estimated and overall experience was excellent. Will be my Sprinter service location going forward.
Andrew was my service advisor at Porsche for over 10 years and I came to trust that he’d see to it that things were done right. When I found out he was at Mercedes of Lynnwood, I immediately switched to it being my preferred dealership for service - despite the 45 minutes drive (each direction) from...
I went to Mercedes of Lynnwood to do service. Josh was very nice to me and he gave me a loan car very fast because I had a brand new baby.The car is working great and I am very happy with Lynnwood branch.
Casey assisted me with my car service from the moment he saw me pull up. He showed professionalism and was very kind in explaining what needed to be done. Casey is a good communicator and I would highly recommend his customer service to anyone.
Service Manager Gary Lang at Lynnwood WA dealership + his mechanics were off-the-charts with their services, responsiveness and promptness. They deserve 10 stars!
In the almost 10 years that I’ve been doing business with Mercedes Of Lynnwood, there’s only been one bad experience. It was not enough to turn me off from how awesome you guys are. I love the check-in process how easy it is and I appreciate a hot cup of coffee and a granola bar when I drop my car...
Strongly recommend Mercedes-Benz of Lynnwood and Dmitry! I've been to a few Mercedes dealership in different cities and this is the best one without a doubt. Dmitry is super reliable and he wrote down every little details I need to know on a piece of paper. Even if he knew I wasn't planning to trade...
Service is top notch. Josh and Tyrone have always been great and treated customers with respect. This is the best Mercedes service in western Washington.
The Lynnwood Mercedes Sprinter and Commercial Van center has always been highly respectful and considerate of our time, and has completed all work professionally and on schedule. The waiting area is comfortable and clean. Complementary Wi-Fi, coffee, soda and snacks are appreciated.
Outstanding, if not entirely successful visit. In addition to warranty work, the team worked to discover the source of a rattle in the undercarriage. They discovered one issue and expertly replaced a part. However, there are apparently two sources. They immediately offered to take the van back...
Always treated kindly at the service counter as a long time customer of MB of Lynnwood. Shout out to Logan Q for always explaining the details of the service. Excellent care by technicians too!
I really appreciate Garret taking great care of me and my car during my annual maintenance. They have a great and professional team at Lynnwood Mercedes Benz.
I have had 2 recalls on my 2009 ML 320 Bluetec and had absolutely stellar service, customer service and attention to detail could not have been better, Andrew Staffelt set everything up perfectly. The service Dept did all the repairs and left the car running like new.Very satisfied 5 star...
Garrett was amazing - he worked with my insurance company to resolve this issue and he was accommodating to my schedule. I would absolutely recommend Mercedes Benz of Lynwood
Great service experience at MB Lynnwood. My service advisor Tyrone Lawrence was very knowledgeable and quick to respond. He really made sure the customer service experience I receive as a Mercedes customer is outstanding. Will be definitely taking my S500 for service there in future.
i got my infotainment system fixed here. casey, my service agent, walked me through each step, and was even able to make it seem like it wasn't a chore. definite coming back next time i have a mercedes issue.
The service department is top notch and Garrett is the absolute best! He anticipates my needs, provides excellent customer service, and his humorous interaction always makes the appt a bonus. I wouldn’t want any other service advisor. #teammercedes
Josh & the Tech team completed work on time and communicated every step of the way as issues were identified to make sure that I understood the need to do further work but always given the option to delay when possible. Even the new Techs understood the quirks of my 2006 model. A shout out to the...
Vastly different from the experience at Tacoma Mercedes, Lynnwood provided true customer service and professional service!! Restored my confidence in the Mercedes brand would recommend this store to anyone who has a Mercedes!!! Thank you!!
Casey in front desk Lynnwood Services was so helpful and polite. It is such a pleasure to work with him. I recommend him to all my friends for sure.., and their price for keys is significant less than the others dealers.
Booked an appointment for spark plugs and brake inspection. Work was on time, agreed price, no surprises. Received a written summary of general inspection at no additional charge. I will be back again in another 15,000 miles.
Just completed service on my GLE and my Service Advisor, Casey Smith was amazing to work with. As I pulled in, Casey was there to great me and went over all aspects of the service as well as the final cost out the door. He even had a loaner car ready for me. This kind of service will keep coming...
Minimum wait to get my car in, fast and efficient car service at an excellent price that included above expectations customer care. My issues addressed quickly and few freebees thrown in too. Thanks guys.
Service advisor Scott Sauer is very knowledgeable and spent much time answering my questions and explaining details about my van. Mercedes Benz of Lynnwood has a separate facility servicing sprinter vans. I am impressed with Scott, the service performed and the facility. I am driving well out of my...
We were quoted 4-5 hrs for our service which ended up only taking 2 hrs.As always the front staff was more then friendly and flexible for us. Being dog friendly is always a plus.We have shared our experiences with all the social media Van groups.
I had an emergency/panic event happen on my way to work, smoke barreling inside my older R-class. I called MB of Lynnwood and they got my car looked at ASAP, Josh did a great job of handling my service for repair. It was a heater motor malfunction and they replaced it in a timely manner, and had me...
Long lines for service this morning but Garrett, our friendly helpful advisor, got us in and out quickly. We always appreciate the welcoming admosphere at Lynnwood and are happy with the scheduled maintenance they perform.
Great service. They actually care about you. I'm glad I switched from BMW couple years ago. The service is day and night. Garrett at Lynnwood location is awesome. It's a pleasure to own a Mercedes.
Service Advisor Andrew Staffeld always goes over and beyond to ensure we are treated just right and that everything on the car is done properly. He always takes his time to explain everything and always advocates for a Loaner when he feels things might take longer than usual. Thanks Andrew!
I am always nervous about bringing my car into a dealership or any mechanic after haven’t bad experiences in the past.I can tell you that all the employees are hard working and very knowledgeable about what they are doing and explain it to those who don’t know car lingo.Thank youStephen Patrick
I’ve been going to Mercedes-Benz of Lynnwood since 2006 & they are the best! Garrett Graham, my Service Advisor from the beginning has always been great. He has been clear about what needs to be done & the expert mechanical work makes me happy. My car purrs like a kitten! Love those guys, won’t...
I showed up at 11:30 and I was greeted by Casey and he knew my name, car and, service I needed. Once after a two minute check in, I waited for 90 minutes and my vehicle was done, clean and ready to drive off. The paper work was less than 5 minutes. Logan checked me out. Casey told me about the...
I’ve always had a great experience getting my car serviced at the Lynnwood Mercedes Benz location. They offer flexible transportation options while my car is being worked on, and finish their service on time. The employees are friendly, respectful, helpful, and good at communicating with me about...
(Translated by Google) Good job and good maintenance service.Mercedes-Benz of LinwoodMake my Sprinter Van happy in good condition for a long journey work.Thank you!!(Original)Buen trabajo y buen servicio de mantenimiento.Mercedes-Benz of LinwoodMake my Sprinter Van happy in good condition for a long...
I highly recommend Mercedes of Lynnwood! Also ask for John Bang with the sales team... He's awesome. He looked hard for the car I wanted, communicated the options and we got the deal done. Great process and the best experience Ive had buying a car!
Terrific service eriters. Courteous and helpful. I come from Whidbey Island so the Courtesy Vehicle allowed me to run errands. No sales pitches or attempts to upsell. Couldn’t be happier.
I highly recommend Mercedes of Lynnwood! Also ask for John Bang with the sales team... hes awesome. He looked hard for the car I wanted, communicated the options and we got the deal done. Great process and the best experience Ive had buying a car!
Excellent service. I was offered a car to use but i chose to wait. The waiting room was comfortable and pleasant. I had my laptop so was able to get my work done. It was a smooth and superb service day for my roadster!
A special shout-out to Colin Judnich who has always done an outstanding job overlooking the maintenance of my wife's car and answering any questions I had. He is a pleasure to work with and will go the extra mile to ensure the job is done right. Thanks!
I have a great appreciation for the way my situation was handled. A manufacture replacement was needed in my car and Garret was able to work me in despite the hectic schedule at the dealership. A million thanks to Garret, the technician who was able to work on my car and to Mercedes Benz of Lynnwood...
Kat helped me today when I came in. She was so patient and got me a great deal. I would definitely recommend Kat and the dealership to anyone looking for a car.
Great experience on buying the GLE 350 from Jonathan in August. My wife absolutely loves this car :). The order process and delivery is smooth. Only problem is the car's right headlight has moisture in after just 3 months and one car wash. Pictures attached as the left headlight is crystal clear...
I had an excellent maintenance service at Mercedes Benz of Lynnwood. Casey Smith was very helpful and communicated with me the whole way!The maintenance Only took about 1hour, and he says my car has great condition.Thank you againDi zhou
Took my car for a service yesterday. The whole process was smooth and comforting. Worked with Tyrone who was honest, transparent and reassuring. I asked them to take a second look at a problem without doing a full on diagnostics and they did without hesitation and extra charge - that's what you call...
Easy van drop-off and shuttle/Uber to home. Completed work in timeframe estimated. Undertook a series of additional tests to drill down on engine fault problem. Will switch all future service work from MB Seattle to MB Lynnwood.
Always prompt and thorough with my service visits. Garrett Graham is the best Service Advisor ever. We just bought our 2019 MB off lease and the dealer made that a painless process. Would recommend this dealership to anyone. Never disappoints.
Always appreciate the fabulous service we get from Garrett in Service. He ALWAYS goes above and beyond, car always gets repaired or serviced and he has the best personality! He is one of the reasons we will always own a Mercedes!
Came in on 12/31 for a battery for my vehicle, after prompt service from the parts team a service adviser was kind enough to install it personally as there were no tech’s available at that time. Great service all around even for those of us with 50 year old vehicles
I’ve always had excellent customer service in person and by phone. Sometimes it is difficult getting through to Customer Service but it all works out. Thank you.
The service at MB sprinter in Lynnwood was worth every star of my 5 star rating. Great communication and professionalism and a feeling that this service center is here for you and not just here for Mercedes Benz.
This is the second Mercedes I have bought from Mercedes of Lynnwood. Great friendly helpful staff. I worked with Steve Tacke both times. He provided the kind of knowledgeable professional service you would hope for from a Mercedes dealership. He went above and beyond in numerous ways through the...
The service department here is one of the best around. Josh in particular, is always on top of any issues and is in constant communication with status updates on where and how things are going. In an environment that is rare these days to see efficiency, this group pulls it off with great results...
Best service yet. Logan is great. Spot onVery professionalThe guys servicing my car even hooked up my phone with blue tooth.Can't express my pleasure enough.Joanne
Over my lifetime I have worked with many Mercedes- Benz service advisors. Josh McDowell of Mercedes of Lynnwood is the best I've ever worked with. He is easy to work with and gets work out correctly the first time. Josh has outstanding mechanical and electrical knowledge about the vehicles he supports.
I purchased my GLC Class in October, 2022. My sales consultant, Yaroslavl Romanyuk, was wonderful to work with — knowledgeable, professional — going above and beyond to ensure I got the vehicle I wanted at a fair price. He’s trustworthy; and when I’m ready to pick up a new vehicle, I’ll reach out to...
I’ve had great purchase and service experiences at MB of Lynnwood. Found a car on their web site I was interested in, contacted them and made an appointment to drive it. When I came in, John Bang and Steve Tacke showed me the car, Steve described its key features and let me take a test drive with...
Had a scary experience on 405 north I hit a very large pothole going 60 miles an hour. Needless to say the damage was predictable, crushed the tire and the rim. Mercedes of Lynnwood to the rescue. After the flatbed tow truck, dropped the car off service person Josh and parts manager Nick Wilson...
Wide range selection of mercedes and amg cars. The customer service is great! The service advisor Garrett answered all my questions concerning my car. He is very helpful and knowledgeable!
John was a wonderful sales person. He assisted us from beginning to end with strong product knowledge and expertise. Very attentive to detail, knowledgeable and great to work with. While we won't need another vehicle for quite some time, we'll be sure to head to this location the next time we are in...
Wanted to give a big thanks to Josh in Service. He always goes out of his way to help us when we stop by. We had a tail light out on our GLK350 the other day, so we decided to stop by. No appointment. As soon as I walked inside he asked what I needed help with. Told him what happened. He...
Had an amazing experience. Had me in and out in no time. Took care of all my concerns and explained everything throughly. They go over and beyond for their customers. Highly recommend
Overall a great experience at MB Lynnwood! My family and I have worked with Josh (from the service department) for years (for car maintenance or any problems we've had with our cars over the years), and we have been thoroughly satisfied working with him every time.He is extremely thorough, helpful,...
Cindy was terrific! We’re newbies in the EV world, chose Mercedes since previous vehicles were MB. Mercedes could be more savvy in educating newbies like us in navigating in the EV environment. Much frustration initially due to miscommunication on Mercedes part, missing ME card, etc. Overall, very...
My only go-to dealership around Seattle area for service and maintenance. Garrett Graham is very helpful and I highly recommend him for all of your car needs. He has assisted me in opening a few TIPS cases to reach the headquarter (Germany) for special requests & problems! Now he still answers all...
The service advisor Tyrone L provided an amazing five-star service during my car appointment! I appreciate that I did not wait too long. The shuttle driver Lori was very pleasant as well! She kept me updated on the time she was on her way to pick me up and dropped me off to the dealership. Thank...
Brandon was exceptional!.. great attention to detail, thorough explanation of potential service fees, and timely follow up with all of my phone inquiries.
Service was great! Appointment process was easy! Only negative is the cost for what I had to have done has gotten even more expensive, enough to start looking at different makers in the future!
I have always been treated very very well by Garret Graham. I could not ask for any better service. I would highly recommend him to friends any time.He's the very best.
ANDREW was able to put new tires on. Wash car in 90 minutes without any notice. He new I was in a crunch. Mercedes is worth every penny with service and genuine nice follow through like this !!!!
Awesome experience fixing/maintaining my GLC300 with Tyrone. I had an issue with fuel line, bad smell while car just started but got better after driving for a while. We were thinking it was a minor issue, and we decided not to fix it because a simply diagnostic would take more than $500. We simply...
I had amazing service at Mercedes Benz of Lynnwood. Josh was very helpful and communicated with me the whole way!Casey at pick up, went over all the service done and aam answered all my questions.They have earned my business!Thank you for being Customer driven!It’s nice to be treated like they are...
Brandon took the time to go through past scheduled maintenance as well as my current maintenance due. After complete he addressed next scheduled 10k out. Great team !
Sale representative was very helpful, humane and cordial. Really showed us the bells and whistles of the car, and showed great patience walking us through the process.
I've been extremely happy with the MB Lynnwood dealership. Josh in the service dept has helped us time and time again with our old E320. We'd dealt with some tricky issues that took a few tries to resolve and he continually went above and beyond troubleshooting the problems- thank you to Josh for...
I recently went into the MB of Lynnwood in search of a car that would be gifted to my mother. The day I went in, I was dressed in yoga pants, sneakers, my hair in a bun, and a sweater. When I entered the showroom, no one acknowledged me, despite direct eye contact with 3 separate people. There was...
We had a great purchase experience with Yaro and Cindy. Both of them are really nice, fully knowledgeable and passionate. Really recommend this dealer for a good deal.
I recently went into the MB of Lynnwood in search of a car that would be gifted to my mother. The day I went in, I was dressed in yoga pants, sneakers, my hair in a bun, and a sweater. When I entered the showroom, no one acknowledged me, despite direct eye contact with 3 separate people. There was...
Service advisor Garrett Graham is a great people to help me. My life usually is busy and missed two big maintenance 50K/60K, when I have time to do it, the appointment need to be one month later. When Garrett heard my situation, he helped me find a spot to do the auto maintenance immediately, so the...
I came here for service A and was accepted by Garrett Graham. He's a very nice guy in every aspect. I'll come again for everything else Mercedes related.
The persons name was Scott and technicians name was David, they were so friendly and kind. My dad went there twice but the first experience was not good. When my father was trying to explain about the problem to them, but they did not listen. Today when my Dad explained to Scott and David they’ve...
I've always found the dealership to have very good service people. Josh has been my service representative and is professional and very personable. Highly recommend this service department.
John Bang has been amazing with everything. I purchased a car in another state and he made sure everything was correct with titling and registration. Very responsive and responsible!
We bought a beautiful Tesla Model S at a very good price with Kat Kingsley, the process was really tangle-free. We are happy about the experience we had here.
Scott, my service agent was great. Advised clearly what needed to be done for this service and what could wait. Gave clear details of services performed when I picked up my car. Very pleased.
Price is good but service takes the whole day. I like that they have a loaner system so that I’m not stuck waiting for the car in the dealership the whole day.
Jourdain is excellent and friendly guy. He’s the primary reason why I take my car all the way to Lynnwood from Bellevue. Bellevue dealership is practically next door (1.3 miles) from my home.
James was very friendly, informative and provided clear answers to my question. We had a nice conversation as well. As always, MBoL is fantastic. I feel as if I'm part of your family. Genuine customer service. Thank you for making my Benz run well.
Timely service and loaner provided without any delay. They listened to the concerns that I had and offered suggestions on how I can avoid costly repairs in the future (extended and CPO warranty).
Got my new 2023 Sprinter van from this dealership . Marius helped me with everything . Very professional . I would definitely come again for more bussines.
I just picked up a 2023 Sprinter cargo and had a small issue when the check engine light came on. Lynnwood Sprinter Service Dept is amazing. They figured out the issue while I waited and had me on the road in no time at all. It’s worth the drive.David Leu
Although you are paying MB rates, MB Lynnwood is always a good experience for me. Easy check in and pleasant folks to deal with. Communicate well and do good work.
My Winnebago revel 4x4 love Scott and Brandon way too much to ever leave them!! These guys are top notch, the best, and then all the sprinter technicians, I could not ask for a better team, to take care of my baby…
Brought in the vehicle for a warranty repair on a washer fluid sensor. Brandon acquired the part on time for the appointment. Good service and communication.
When I arrived they were quick to help, they took the time to explain everything. Upon picking up they went out of their way to assist me in making sure I was happy satisfied and ready to go. Very happy, would highly recommend.
I have just relocated to Seattle from Portland, Maine , where I had experienced excellent Mercedes dealer service. I chose Mercedes-Benz of Lynwood for my continued Sprinter service and was not disappointed. I was treated as a loyal customer and communication was excellent. I was very impressed...
Zippy excellent friendly service by knowledgeable and experienced staff. Brandon was very helpful and responsive and kept me informed of status. He and tech offered good advice with patience and good humor and professionalism. Very happy customer!
Very pleased with the service advisor, and the service performed. My only nit is that they did not vacuum the floor in the back thoroughly, or maybe not at all. I’ve had multiple service experiences there and they all have been fine.
My first time purchasing a Mercedes. Eric (salesman) couldn’t have been better. The whole experience went very comfortably. The car is perfect and I’m already thinking about what to trade up too next.
Jourdain was my service advisor. He was so professional, so organized, and skillful in his field. Overall very friendly and sharp staff at Mercedes Benz of Lynnwood. They know what you need and follow all the papers. Highly highly recommend and thank you Mr. Jourdain Henao.
I had an amazing experience with Cindy Tran, she answered all my questions. It took me over a week she gave me her cell phone number I could txt and call anytime. Very happy with my final buy.
We had such a great experience with our purchase of the EQS580. Kat was extremely helpful in answering all our questions and was also very patient and kept in touch with us over a period of a few months while we discerned whether it was the right car for us. Our experience working with Kat was the...
Most car salesmen...are well..car salesmen but then there is Alan "built in Maui" Keith. Alan brings aloha vibes, no pressure, friendly dude and works reasonably with people. He is the dude you want to work with to find your new ride. This family-owned location is also clean, has a nice fireplace...
I haven't purchased a vehicle front this dealership, but working with there parts department has been an amazing experience. One of the other dealers on the east side doubles the price of parts. These guys are fair and knowledgeable and a breath of fresh air compared to the competition.
Had a wonderful car buying experience w/ Kat Kingsley. She is incredibly knowledgable and has a welcoming, low pressure demeanor. When it came to finalizing our trade-in, she worked hard to get the best price she could. We look forward to working with Kat again for our next car needs!
Kat Kingsley of Mercedes in Lynnwood is my gal. I just loved working with her and she is real, fun and a total pleasure to be helped by her. She is a rare find in this world of car salespeople. I would highly recommend Kat to anyone looking for a car, you will not be sorry. I will always buy...
Thanks to Kat Kingsley who helped us out get a nice GLC-300, especially we recently moved back to the US. We definitely will still choose Ms. Kat Kingsley and MB Lynnwood for trade-in or additional Mercedes next time. Fully recommended.Gary Yang
I was originally in contact with Christopher the sales manager and he got me connected with John Bang. I couldn't believe the level of service they provided me. They were patient, understanding, and all around exceptionally great help with buying a car. I had been to many dealerships before coming...
We had the pleasure working with Yaroslav for purchasing our car. Yaro was extremely patient and helped us get a specific model and trim that we wanted. He recommended some really good options that I had not considered while purchasing our car. He followed up and made sure that our sales process was...
We had the pleasure working with Yaroslav for purchasing our car. Yaro was extremely patient and helped us get a specific model and trim that we wanted. He recommended some really good options that I had not considered while purchasing our car. He followed up and made sure that our sales process was...
He was kind polite willing to listen and did everything in one would expect from a good sales person he look things up and got back with me with it with the answers
We had been shopping for months before I met Yaroslav Romanyuk at Mercedes of Lynnwood. He was supoer easy to work with and took the time to work thru all our questions and maximize the value with our budget, and got what I needed same day. Did a trade-in and bought a new vehicle and they were the...
Kat Kingsley and the whole team at Mercedes was a pleasure to work with and made the car buying process seamless. She was very quick and responsive with communication, made it for an enjoyable time. Thanks for everything Kat!
On Tuesday, October 23rd, I met with Kat Kingsley and had the pleasure of meeting with her for almost 2 hours to discuss the 2023 GLC 300. I was very transparent and honest with her, letting her know I was in the beginning stages of looking for a new vehicle and wanted to see a 2022 model, (since...
I have purchased a number of cars in my life and have never felt the need to share the experience. Normally I do not look forward to buying a car but working with Mercedes Benz of Lynnwood was a great experience. I was given every courtesy from the time I walked into the showroom and met Yarosl...
There are multiple dealers for Mercedes in the Seattle area. But for me, the lynnwood branch has been the best shopping experience all around. I worked with Kevin Lee on ordering a new car, he has been very kind and patient, detail oriented and trust worthy, and also very knowledgeble about the...
If you are looking to buy a car, please look for Cindy Tran, CINDY sold me my car and was so helpful and kind. I honestly had a lot of fun with her during the whole experience. Cindy was on top of communication the entire time. The process was seamless and stress free which was great considering...
Best experience working with Kat and Yaro! Here’s why: Kat is so gracious and kind and really listened to my feedback on the first car I test drove and also took my little kids opinions as well. She suggested a larger model with more legroom for the kids. Took that one for a test drive and instantly...
I had the opportunity to work with the best Sales Manager, Cindy Tran. Go see her if you’re in the market for a Mercedes. Immediately she welcomed me in with open arms and made the daunting transaction of purchasing a car so easy, seamless and stress-free. Additionally, Cindy patiently answered all...
We had a great buying experience with Alan Keith. I typically dread car shopping, as it can be overwhelming and quite a long process. My husband dragged me in as we were passing by because I've needed a new car for a while now, but refuse to look myself. Alan greeted us and we explained that we...
This is the place to go if your looking for a car! I have purchased Fords, Chevys, Hondas and Dodge's and by far this was my best experience buying a new car. No high pressure sales even when your doing the final paperwork (no dark closing room trying to sell a $1000.00 wax job). They gave me all...
Traded in a vehicle for a pre-owned Smart Fortwo. Cindy Tran made sure to answer all my questions before I came in to test drive and worked with me through the trade-in process. Buying a car can be a trying process, but Cindy and everyone else at Mercedes-Benz of Lynnwood made the process simple and...
Traded in a vehicle for a pre-owned Smart Fortwo. Cindy Tran made sure to answer all my questions before I came in to test drive and worked with me through the trade-in process. Buying a car can be a trying process, but Cindy and everyone else at Mercedes-Benz of Lynnwood made the process simple and...
Kat Kingsley was the key to making our car buying experience as painless as possible. She was a delight to work with, quick to respond to all my questions, and kept us in the loop on status throughout. Thank you Kat!
My husband and I have been looking for EVs and decided to check out Mercedes. We were met by Yaro who was so delightful and kind and he took us on a test drive of the beautiful EQB 300. He was thorough, informative, patient, and funny! This was our first experience at a Mercedes dealership and we...
Given this was my first time purchasing a car, I was very nervous to begin this process but I’m beyond grateful that I had such an AMAZING person with me throughout this process like Jonathan. He truly went above and beyond for me and made feel really comfortable buying my first car. He was...
We had a very good experience with our recent purchase. Dmitri is an exceptional salesperson, after visiting so many dealership in Bellevue, we were hesitant to go , he made our experience very deligthful with respect. Highly recommend him , as well as Benz@lynnwood :)
I recently bought a GLC 300 from Kat at Mercedes Lynnwood. Kat is the 5 star sales consultant I have ever met. I got a 5 star experience at Mercedes Lynnwood with her best service and of course, the best price for me :)
I worked with Kat Kingsley to trade-in my existing car and purchase a pre-owned Audi etron. I live in southwest Washington and was hesitant to work with a dealership or person remotely, but she took the worry out of my experience immediately. She was very responsive, clear in her communication,...
Respectful salesperson, straightforward process, painless delivery. Car buying can be pretty demoralizing even in a typical year; in 2022, it's such a seller's market that I had to walk out of several dealerships before I found this one. John Bang got me a great deal on a great new vehicle, with...
I would like to thank Alan Keith for making buying a car experience an extremely pleasant one. This was the fastest and smoothest transaction we’ve ever had at a dealership. This is our second MB we’ve purchased from MB of Lynnwood and we will definitely go back with no hesitation. Thank you, Alan!
Respectful salesperson, straightforward process, painless delivery. Car buying can be pretty demoralizing even in a typical year; in 2022, it's such a seller's market that I had to walk out of several dealerships before I found this one. John Bang got me a great deal on a great new vehicle, with...
Where do I start..I had THEE BEST EXPERIENCE EVER at this dealership, from the moment I walked in all through to purchasing our first SUV for our soon to be baby.Stefan and Allan are straight up legends! They worked with us so much and had so much patients with us to help find the most perfect car...
Kat Kingsley is a First-Class Salesperson who has vast knowledge and experience in the car business.I was searching for a very specific car online and had narrowed the list nationwide to three potential cars. Kat’s car was by far, the furthest away at 2667 miles from my home in Georgia.From the time...
We had a very positive experience working with Kat to buy our 2022 GLC 300. Kat was knowledgeable, patient, and genuine. It was clear that she wanted the best for us and even went above and beyond to come in on her day off to help us finish the transaction. The service we received at Mercedes-Benz...
I had a wonderful experience with this dealership, both the manager and Kat in particular did their best to work with me on my needs for the car and were very swift at making things happen. Highly recommend Mercedes of Lynwood!
Our experience with Eric Anderson was simply amazing! From the moment we met him, we were treated with professionalism and care. We were looking for specific exterior and interior vehicle color when we first came in. We didn't find what we were looking for at first and left to look at a different...
Kat Kingsley helped us with our purchase of a GLC300. We made an appointment online beforehand and she showed up on time with our information and prepared the two cars we requested to test drive. She is polite, professional and most importantly very efficient! Because she prepared everything, we...
This is my second review for Yaro! We have bought 3 Mercedes at Lynnwood over the years. They have the best team and and the best selection. Yaro is your guy for sales! He is patient and knows his cars really well. He will do his best to get you the car you desire. Thank you, Yaro! Loving my new...
I had an absolute disaster coming home from a gathering Saturday night. A bowl of salad dressing spilled in my back seat of my brand new AMG GLC 43 and I needed to remove the rear seat cushion to clean it properly. I drove to Your dealership to ask for advice. There is an employee there named...
I recently started to bring my car to Mercedes Lynwood and had the pleasure of working with Casey. I had a problem with my brake assist becoming inoperable almost everytime I drove my car. Appointments were a month out and Casey was thankfully able to squeeze me in since it was a safety issue!...
Working with Kat was such a delightful experience. I purchased an AMG E53 and she was very professional and showed a level of consideration and thoughtfulness that i had not experienced in a long time. She patiently answered all my questions and was very straightforward in our negotiations and...
It's definitely a great experience at Mercedes-Benz of Lynnwood. We bought a GLE 350 there and we worked with Yaroslav Romanyuk in picking up this awesome new car. Yaro is one of the best sales representatives we've worked with - He is passionate about Mercedes-Benz. He shared with us his own...
I absolutely love Mercedes of Lynnwood! I have been a loyal customer since 2016, and I wouldn't buy a Mercedes from anywhere else! I always (and I mean always) get perfect customer service no matter if I am buying or having my car serviced. Today, I had the pleasure of working with Alan Keith. Once...
We had a pleasure working with Kevin for purchasing a car. He was extremely helpful throughout the purchasing process and made great recommendations so we could make best decisions in making the purchase. We felt very comfortable the whole time we were at the dealership and we really thank Kevin for...
MB Lynnwood is an amazing dealership with amazing sales people. Yaroslav Romanyuk assisted us picking out our brand new E53, and he is definitely one of the nicest sales people we've ever met! He is so passionate and responsible, knows everything about Mercedes-Benz, and not pushing at all. We...
We bought an E53 at Mercedes-Benz Lynnwood and it was a great experience! Yaroslav Romanyuk assisted us picking out this beautiful new car. Yaro is definitely one of the best sales representatives we've worked with -- he himself is a huge fun of Mercedes-Benz, and he told us about anything and...
We purchased a new car from Yaroslav Romanyuk. Yaro is one of the best sales people we have ever met -- he is very passionate, knows everything about Mercedes-Benz, and not pushing at all. The market is very crazy right now due to covid, but Yaro got us a very good deal -- he really strived to save...
A big thank you to Andrew Staffeld for assisting me with my annual maintenance check up last week. My 1994 E300 though extremely low in miles needed some attention and Andrew was thorough in providing guidance and recommendations. His gold standard of customer service is in line with what I expect...
A big thank you to Andrew Staffeld for assisting me with my annual maintenance check up last week. My 1994 E300 though extremely low in miles needed some attention and Andrew was thorough in providing guidance and recommendations. His gold standard of customer service is in line with what I expect...
Josh McDowell assisted me with my vehicle recall and my ordering a new electronic key for another Mercedes vehicle I own. He and the service department were very busy. He handled everything efficiently with knowledge and honesty. Thank you.
Best vehicle purchase experience! Kat is responsive, friendly, and very knowledgeable, yet not one bit pushy! Definitely recommend Kat and this dealership!!!
I initially had a very long wait to get the car that I ordered. John was very helpful in finding an alternate. The alternate choice arrived within the week. John prepped all the paperwork and everything went very quickly when I came in to pick up my car. John Bang is very friendly, knowledgeable...
My mercedes sprinter had an issue that interrupted our vacation to Seattle in July, 2022. After calling to other Mercedes dealers in the area, I was not successful in getting a timely appointment. Lynnwood Mercedes accommodated me right away, and was able to fix my van by the next day. They have...
All I can say is Andrew is a national treasure and needs to be protected at all costs. Such a hassle free and top notch service department. 10/10 recommend
Excellent customer service, fair pricing, and our knowledgeable service advisor Casey Smith are the reasons we chose Mercedes of Lynwood to service our family’s cars.
The benchmark of any business is service after the sale. We brought our Mercedes in for service and after bringing the car home I discovered an issue. Our service advisor Casey could not have been more attentive. He got our car back in the shop and had the issue taken care of. Both times providing a...
We came to the dealer to have them check our brakes, 2 days later we leased and drove out a 2021 C300. This time, we worked with Jonathan Pena Loa. He was calm, professional, and worked with me to find a solution that would meet my needs. Mercedes not only has a great product, but great people who...
I have been doing business with the Sprinter/Commercial shop of Mercedes-Benz of Lynnwood for four years now and have had excellent results! My Service Advisor Colin Judnich is absolutely wonderful! Very professional, keeps me informed and shows good judgement. I can heartily recommend MBL for...
We live five minutes from another Mercedes dealership, but I happily drove an extra thirty minutes (each way) to Mercedes-Benz of Lynnwood for their stellar customer service! They are honest, friendly, and efficient. Thank you to Casey Smith for an excellent experience - we will be back for future...
I bought a 2019 C300 about a month ago. I was helped by Nick. He was extremely professional and personable at the same time. I financed through my bank and although I was offered to refinance with Mercedes, I didn't feel pressured to do so. I had to go to work later that day so I needed to be in and...
I bought a 2019 C300 about a month ago. I was helped by Nick. He was extremely professional and personable at the same time. I financed through my bank and although I was offered to refinance with Mercedes, I didn't feel pressured to do so. I had to go to work later that day so I needed to be in and...
Kat Kingsley was our dealer, upfront, great personality,relax, enjoyed her company. Honest, approachable, felt she had our interest in mind, will buy from her again thanks Kat. Nick C
We recently bought a Certified Pre-Owned Mercedes with Alan. He was incredible, super patient, human, not your typical sales person. He worked with us to get to a deal where both parties were happy. In addition to that, he promised the service department would fix a few scratches on the wheels and...
Hi Everyone, this is Aniruddha here. I'm sharing my experience with MB Lynnwood. I have found products are cheaper to order myself in MB site rather than ordering it through the service department of any MB Service Center. I ordered one tail lamp assembly for my GLS 450 & went to pick up on the...
I started my experience with MBusa by calling multiple dealers. I had only 2 sales people treat me with kindness on the phone. I felt I connected well with Alan Keith at Mercedes-Benz of Lynnwood. My husband and I drove from Tacoma and met with him and ordered our GLS 450. Life being what it is...
Kat Kingsley was our sales person and we couldn't be happier. She followed up promptly, but with no pressure whatsoever. We have an unusually steep driveway, but live about 15 minutes away. Kat suggested we test drive our driveway and initially, there was a brake holding issue and we came back...
We were searching for a new GLE to replace an expiring lease with no luck until we went to Mercedes of Lynnwood and met Kevin Lee! They had a vehicle and he worked with us and negotiated a fair deal! Later, there was a problem with the end of lease on our old GLE. Kevin and his sales manager worked...
I am grateful Kevin Lee helped us with finding the right family car in a seamless and timely manner. Purchasing your dream car is getting exceedingly difficult especially in this unprecedented pandemonium period when a major semiconductor shortage prevalently hit the auto industry. This means, for...
Andrew Staffeld went out of his way to help me. This seems to be the norm at the Lynnwood Mercedes Dealership. Many thanks. Not often I need assistance but when I do they have been there for me. I love my mercedes and I consider this to be my home dealership. My next Mercedes 4matic will be...
We had an amazing experience here. We drove quite the distance to make a purchase. Alan Keith Jr was very helpful, kind and efficient. He had everything ready for us to finish filling out and sign when we got there. The finance gentleman we worked with was also very kind. Another plus was both of...
Visit several times and Alan Keith always gives me well detailed and kind help. First couples of times I was just shopping around not really made my mind for my purchasing, Alan didn't push me at all. Eventually last day of 2021, we ordered the GLE 350 and got it after 3 months. Enjoy the car and...
I always get great customer service at Mercedes Benz of Lynnwood. Garrett Graham has been my service advisor for 7 years and he's just the best: friendly, efficient (will get you in and on with your day ASAP), and trustworthy. I know some people complain that getting serviced at the dealer is...
Very pleasant and welcoming experience, Josh in the service department was both humorous and a pleasure to speak to, he was knowledgeable and professional. and was open to answer all of our questions, Very honest with the work they do, and they show you exactly the things they did. I cant say the...
What a great experience!! Admittedly the bar was set very low due to my recent experience at Mercedes of Seattle. We worked with internet sales manager John Bang who was super helpful, kind, informed and genuine. Very honest and up front transaction and couldn't be happier with my SUV. Do...
Service Department of MB of Lynnwood scheduled my appointment and told me to plan on dropping it off for at least 2hrs, which I was a little put out by, but okay if necessary. Imagine my delight when Garrett Graham, my Service advisor, a very knowledgeable man addressed my vehicle issues in under 45...
I always get great customer service at Mercedes Benz of Lynnwood. Garrett Graham has been my service advisor for 7 years and he's just the best: friendly, efficient (will get you in and on with your day ASAP), and trustworthy. I know some people complain that getting serviced at the dealer is...
Consistent Excellence. I live in Bellingham where there is a Mercedes-Benz dealership (if you can call it that), but I make the 73 mile drive for service/maintenance to Mercedes-Benz of Lynnwood because they've been consistently great over the years. They offer Saturday appointments and a loaner...
I like and love everything about Lynnwood mercedes Benz service.
Josh is very supportive. Very friendly and he knows what he is doing. I always look forward to going there and have my car checked. He makes me feel comfortable and assured of a very good service.
Josh you are a wonderful person.
I...
Just completed service on my GLE and my Service Advisor, Casey Smith was amazing to work with. As I pulled in, Casey was there to great me and went over all aspects of the service as well as the final cost out the door. He even had a loaner car ready for me. This kind of service will keep coming...
I love my car and would buy another from Lynnwood Mercedes Benz. But I misunderstood the glass protection I purchased for $1000. Thinking it would be covered. The fine print is for 5 years spending that amount seams expensive at the time. And silly for 5 years. My bad.
I have been a client of MBLynnwood for over 20+ years (and two cars...yes I keep them a long time!) Specifically Garrett Graham is a large part of why I continue to take my car to MBLynnwood. He is honest, kind, caring and he knows his stuff, even on the 'older' vehicles. He always greets me by...
We were surprised and delighted at the stellar service! Having visited multiple dealerships up and down the west coast this one is the best! Garrett our service advisor kept us informed of the major repairs to our vintage Mercedes and made sure all our questions were answered swiftly. We now drive...
Garrett in Service is one of the best! We drive far for this kind of excellent personal care and attention to detail. Sometimes closer is not always better. Highly recommend
Josh McDowell was my hero today. He helped identify and replace the light bulbs in my old Mercedes and I couldnt have been happier. He was very kind and knew exactly what was needed to repair the issues. I couldnt be more tickled today. Signed the old gray haired woman in the old Mercedes.
I own a 2018 Winnebago View on a 2017 Sprinter frame. I had the occasion to have the rear Speed Sensors changed per recall. Choose to use the Sprinter facility for Lynnwood Mercedes Benz to do the warranty work. I would like to shout out to everyone if you live in Western Washington and need work...
Alan Keith assisted me with my purchase today at Mercedes-Benz of Lynnwood. I must say I have never liked going to purchase a vehicle because the sales person was always very pushy and made me feel like it was just about them making a sale. Today was the first time I experience feeling valued,...
Awesome experience with this dealership. Called every MB dealer in the tri-state area looking for a particular vehicle with no luck. Got a call back from Alan in sales letting me know they had one coming in a couple weeks. He was very helpful making sure I would be able to secure it.When the vehicle...
I hate buying a car even when I love the car, usually. Dmitry and John made the process quick and painless at Lynnwood Mercedes Benz. I appreciate their time and effort to make the process painless and fast.
I just leased another vehicle and Alan Keith and Andrew Plata were both experienced with the process. Mindy Cannon was friendly and prompt with the financing process. Thank you MBL for putting me at ease and look forward to your business when my lease is up again.
-MP
Josh reviewed the previous service we received at Bellevue Mercedes Benz in 7/2019 and he discovered that we were charged almost $3,000.00 in services that were still covered by our warranty. He notified the Bellevue Mercedes Benz and we were refunded the whole amount. We greatly appreciated...
What a great car buying experience! Ordered our new Mercedes a few months ago, actually came in early. Stefan and his staff were awesome to deal with. From the business department to Demitry going over the new car, extremely knowledgeable, everything went super smoothunlike most car buying...
I would like to call out todays service: Prompt, expedient, and efficient.
Above all I wish to focus my praise on your Service Tech:
Garrett Graham; He was polite,efficient and knowledgable... He did not rush the customer and was very willing to be helpful and very willing to answer questions.
Well...
Bought our first car at mercedes Lynnwood with Alan Keith. Alan helped us navigate through a very tough market with very low inventory and got us our dream car, he came in on his day off to help us get the car and was responsive to texts and phone calls whenever needed. my wife and I have busy...
I took my S 550 in for regular service. Garrett Graham made the experience smooth and convenient. He always goes out of his way to make this a great customer experience.
I am in the market for another Mercedes and I will undoubtedly buy it from MB of Lynnwood, entirely because of the great...
Overall great experience! Bought my second Merc from here and I am happy about the purchase. I like the way they treat their customer with respect and value their business. Please contact John bang, he is an excellent gentlemen, super helpful sales person I ever met!
We had the best experience with this dealership! We bought a certified pre-owned car but there was something in the car that we didnt like. We went back to the dealership to address our issue and was super impressed with the treatment we had received. Kevin Lee was super helpful (he helped us twice...
Hello, my review is geared towards SERVICE more accurately towards Casey Smith, the advisor/our advisor. I have been informed every step of the way about the status of my/my mom's vehicle, which I purchased for her as a gift and wanted the absolute best for her, as she is disabled in a few ways more...
During this pandemic, we all know it is so HARD to get the car we want; even have to wait for few months plus paying premium! I've been to so many other dealerships, and here in Lynnwood MB everything was so smooth&quick, and all the staffs are VERY nice and welcoming! We had the BEST experience...
The best car buying experience I've had, and I've purchased a lot of cars over the years. Unfortunately, my 2021 E Class had an annoying rattle, there service department found and totally fixed the problem. I'm impressed with this dealership!
Thanks Casey and Alan:)
I brought my 2020 GLB250 in for routine service and new tires. Andrew asssited via telephone with the tire selection and answered all of my questions before the appointment. I felt heard about other concerns I had, and appreciated Andrew's kind demeanor. I had contemplated taking my vehicle to...
Our sales agent Steve was so detailed in explaining all the features of our Benz. He is so thorough and helpful, the best sales person I have met so far. The Sales manager, Andrew made the negotiation stress free. He welcomed us so warmly. The Finance Manager John is helpful, light hearted and...
Thanks to all service advisors in Lynnwood for comprehensive and professional service to my Sprinter Class B Navion. While on vaca had a couple concerns with my vehicle. Every MB service from WA to SLC was booked 6 weeks out except Seattle and Lynnwood. Lynwood was booked yet advisor Scott called me...
Thanks to all service advisors in Lynnwood for comprehensive and professional service to my Sprinter Class B Navion. While on vaca had a couple concerns with my vehicle. Every MB service from WA to SLC was booked 6 weeks out except Seattle and Lynnwood. Lynwood was booked yet advisor Scott called...
PAYMENT WAS 40% LOWER THAN MERC OF SEATTLE--- I was initially dealing with M****a Nguyen at Mercedes of Seattle which felt pretty unprofessional and felt like dealing with "Billy Bob's Used Cars" rather than a Mercedes dealer. They attempted to rip me off and lie to me at multiple stages. I have a...
I bought a 2021 Mercedes-Benz GLA250 4matic back in late August. This was an out of state purchase and Mr. Kevin Lee helped me extremely well in this two weeks process because of the out of state situation.Mr. Lee explained very well the pros and cons of an out of state transaction and he guided me...
Bought my new 2022 GLE350 from this dealership. John Bang helped with the whole process and was super helpful giving us the test drive, introducing all the differences between models, availabilities etc. He is very responsive whenever extra information is needed. The whole purchase process is like a...
Bought my new 2022 GLE350 from this dealership. John Bang helped with the whole process and was super helpful giving us the test drive, introducing all the differences between models, availabilities etc. He is very responsive whenever extra information is needed. The whole purchase process is like a...
We had just left another dealership in disbelief and utter frustration after waiting hours for them to find keys and figure out which way was up. Fortunately for us, we found MB of Lynwood and experienced one of if not the greatest car buying experiences of our lives. Being our third generation of...
We had our Mercedes serviced at the Lynnwood dealership, Garrett Graham has been our service technician since we bought our 2012 Mercedes. He has been the best service rep we have ever had. He pays attention to detail, car is always ready when he promises and he goes out of his way to make sure we...
As part of my vehicle search, I have been to many different dealers. Mercedes-Benz Lynwood dealer was the best dealer that I found finally. Everyone here are so caring and knowledgeable and helped me a lot. Customer Service is excellent here.Especially, I want to appreciate and sincerely thank Kevin...
I cannot express how great this dealership is. It is one of the last, privately owned, honest dealerships around. I have done business with them for over 10 years, their service team honest and fair, a rare find these days. I live in Bellevue and I can tell you, its worth the drive to get your...
I just would like say that Allan (sp?), the salesman at MB at Lynnwood was so unassuming and chill, I would like to acknowledge my experience with him. He was totally no-pressure and wonderfully professional. As I narrow down my search for an automobile, I would definitely contact him in the future....
I just would like say that Allan (sp?), the salesman at MB at Lynnwood was so unassuming and chill, I would like to acknowledge my experience with him. He was totally no-pressure and wonderfully professional. As I narrow down my search for an automobile, I would definitely contact him in the...
Being new to the area I was having a hard time finding a car dealership that was helpful! It was then I came across this Lynnwood car dealership starting with Alan he was super helpful and attentive to all my questions. Then Kevin, Andrew and Tami helped as well to get the process on buying my car...
Marius was my sales rep.He was everything you would hope for, straight forward, honest, pleasant and met every need I had.I highly recommend him and this dealership.
I have recently bought C300 from this store. Go meet Kevin from sells department, he is awesome to work with. Kevin understood my requirements, suggested the best vehicle for me with the best price which no other dealer in Seattle area could offer(Trust me). Anytime you are calling or visiting this...
I recently purchased a C63s AMG from MB of Lynnwood and I couldn't have been happier with the service I received. Stefan Halata and his team took great care of me helping narrow down my model selection, attempting to source a built car that met my requirements, to then finally ordering a custom...
If you are looking to buy a car or to have service done look no further!I had the pleasure of getting service done here and was absolutely thrilled with the outstanding customer service I received. Specifically , Andrew was incredible to work with. He updated me with status every step of the way. He...
If you are looking to buy a car or to have service done look no further!I had the pleasure of getting service done here and was absolutely thrilled with the outstanding customer service I received. Specifically , Andrew was incredible to work with. He updated me with status every step of the way. He...
Thank you, Mercedes-Benz of Lynnwood! This is my 4th Mercedes and the service here is the best compared to any of the other dealerships. The staff is awesome from beginning to end. The owner is such a gentlemen and even gave up his S 580 order for me. Kevin is a great sales consultant. No markup and...
My husband and I bought a Pre-Owned 2018 GLA250 from the Lynnwood Dealership. Alan Keith was the Sales Professional who we worked with to find the car and the deal that we wanted. Alan was very enjoyable to deal with, he was professional, and put us very much at ease when looking at our options. ...
This is my second purchase this year with Mercedes of Lynnwood and I have to say Stefan from the start has been absolutely amazing, professional and truly the best to work with on my vehicle needs. Not only did I purchase 2 vehicles this year with Mercedes of Lynnwood but I also referred a few of my...
Andrew was amazing !!!! I have been going to AutoNation Mercedes in Bellevue for over 25 years... It was actually amazing when it was barrier but the minute AutoNation took over it went from amazing see you sub par.... I had been hesitant to leave Bellevue for whatever reason but I am so glad I did....
Andrew was amazing !!!! I have been going to AutoNation Mercedes in Bellevue for over 25 years... It was actually amazing when it was barrier but the minute AutoNation took over it went from amazing see you sub par.... I had been hesitant to leave Bellevue for whatever reason but I am so glad I did....
We recently purchased a car from MB Lynnwood and we had a great experience. Ruben was the salesperson that we worked with. Throughout the process, Ruben was patient, calm and not pushy at all. In fact, he was very knowledgeable and was assisting us as if he was buying a car for he himself. John from...
I went in to get my cars 60k miles service - the big one.I was fortunate to be greeted by Casey Smith, a certified Service Adviser. Casey is a stellar example the service I would expect from Mercedes-Benz. He represents the brand well and is someone that makes me want to return to this dealership.To...
Service department goes above and beyond. My car runs better than it has in years! From Stephany at the desk, to the technician and foreman in the shop, five star customer service!! I couldn't even get a call through to Mercedes of Bellevue (closer to my work) - always "10th in queue" when I tried....
These folks care about providing a high level of customer service. When you buy a vehicle the cost is the cost, so the value comes from the buying experience. These guys deliver - I will be a repeat customer for sure.
We purchased a new GLE580 from Mercedes-Benz Lynnwood and Alan Keith could not have been more helpful in our selection and transaction. This was possibly my 12th Mercedes purchased over the past several years and unquestionably the service provided by Alan and his colleagues was exceptional -- in...
From day 1 I felt 100% taken care of. I ordered my car and had to wait for it which was expected and communicated. MB of Lynnwood was there along the way for every question and helped get to the finish line when i got my brand new beautiful car. Financing department was excellent and easy. Quick &...
From day 1 I felt 100% taken care of. I ordered my car and had to wait for it which was expected and communicated. MB of Lynnwood was there along the way for every question and helped get to the finish line when i got my brand new beautiful car. Financing department was excellent and easy. Quick &...
Go see Lance, Kevin, Marius, Don, Eric, Simon, Dennis, Steve, Alan or Michael. Theyre all so good you wont even realize you bought a new car. So if you want a taste of the Merc life come on in. The water is fine.
John was great,had to fly to Seattle to buy a hard to find Mercedes, John was waiting for us when we arrived. Vehicle was on the showroom floor informed us about the car we test drove and purchased, it was easy and professional, entire process took less than two hours and drove it home.If you are...
The best car buying experience I've had, and I've purchased a lot of cars over the years. I shopped all three dealers in town, and Lynnwood offered me the best deal. Ask for Alan in sales.
I would say that we had a good deal purchasing our C300 4matic Benz along with excellent customer service.Kevin Lee is our sales person and he was amazing. He made sure that we are satisfied and happy by doing his best meeting our expectations during the process.He did extra mile by accommodating...
Great experience with the help from John Bang at Mercedes Lynwood! John was very patient and flexible to walk us through different options for each car. He finally helped us find the car we wanted and expedited the overall process for us to get the car. Very impressive!
Mr. John Bang is a true professional. He went above and beyond the call to make my purchasing experience as easy and pleasant as possible. He even (personally) delivered my car and I live about 100 miles away from the dealership. Further, I had a deep discount off the MSRP! I would definitely buy my...
Alan Keith was amazing. We completed everything online before making the trip to Lynnwood. Alan ensured we got a fair value for our trade-in and made the whole process seamless. From the time we arrived at the dealership to the time we left was about an hour. Alan will be my first call when...
Highly recommend MB of Lynnwood. Kevin Lee is the guy you want to see if your looking for a new car! Kevin was really professional and knowledgeable about the 2021 G63 we ordered. Kevin made the process fast and easy we love our car!
After being out of town for several months, due to Covid-19, we returned and found our Benz's battery dead. We called the Lynnwood dealership and they sent out service, we thought a new battery or tow, but rather it was jumped and started right up and we drove it to the dealership. The battery was...
Lynnwood MBZ was great to work with and very responsive and professional. This dealership and sale was probably the most relaxed experience I've had buying a...
Another perfect service transaction: the B7 service on my CLS 400 was timely and perfectly done, thanks to Josh and MB of Lynnwood. These folks consistently get things right, over, and over, and over.... Mercedes USA really should send folks here to learn customer service and customers relations so...
Alan Keith - He was a fantastic sales rep. We bought our vehicle "COVID-Style", so only using picture and relying on Alan's detailed descriptions of the used vehicle. Very pleased with our purchase from the Sales rep, to Mindy in finance, making everything much easier than most dealerships do.I...
Came in wanting to upgrade my car, little did I know that I was going to end up with one! Kevin Lee approached my family and I and the entire process very easy. He was attentive and made sure that all of our questions were answered fully. If you're ever i