Cars.com Review
- February 19, 2020
Left by Ahmed Rashid
I made an appointment to come look at a CPO car a few weeks ago. Alexander helped us and was very nice to us. He never pressured us to buy a car that day and answered all of our questions. My wife and I both got a chance to drive the car. After we learned more about the cars, we decided we wanted...
DealerRater Review
- February 12, 2020
Left by tignorrs
Left my 2016 XC70 for 50K mile service on 2-2-20; Processing was fast and efficient. Service Advisor Sean Kelty was well informed and very professional. Servicing was thorough and seemed reasonably priced.
Cars.com Review
- January 28, 2020
Left by Bernie_Rosslyn
I bought an S60 a year ago. That experience was excellent. The two times I have it in for service have been great experiences. Booking was easy, the staff was universally courteous, and they kept me informed every step. I love this dealership.
CarGurus Review
- January 28, 2020
Left by GuruCY1B2
Went for a test drive and had a great conversation with the Salesman
Cars.com Review
- January 19, 2020
Left by Richard from Reston
I knew exactly the car I wanted from online searches, and Don Beyer's website looked good, so that's the first place I tried. The showroom is easy to reach in an attractive neighborhood. The salespeople couldn't have been nicer and the sales pressure was not onerous. They found the car of my choice...
Cars.com Review
- January 14, 2020
Left by volvo 1985 745, 1998 v70xc, 2011 v50, xc40. v70xc and xc40 were purchased through factory delivery program.
This was a routine followup to 6,000 mile suggested service which is not an item on the volvo clock. hence at 10,000 miles the needs service light came on. just a quick unscheduled drop in got the reset done immediately and the car was returned clean after a trip through the car wash and vacuumed.
Cars.com Review
- January 14, 2020
Left by RLB
The team is friendly, professional, reliable service team at Beyer Volvo Service. They provide a thorough assessment and discuss options and ensure services are delivered on time.
Cars.com Review
- January 11, 2020
Left by Beyer Kia
Wasn't sure if it was serious or not but David Chang took all my fears away he was excellent and even cleaned my car
Cars.com Review
- January 07, 2020
Left by Sami
Excellent,fast and helpful assistance from sales consultant in purchasing. aSales staff Shwan Haider made the buying process stress free and very easy. great buying experience at beyer kia
Cars.com Review
- January 04, 2020
Left by Chris C
My appointment was on time. Fast dedicated staff , clean facilities, honest and thoughtful staff. I recommend having your car serviced here and even to purchase a new KIA.
Cars.com Review
- January 03, 2020
Left by Rob S
Excellent, courteous and helpful assistance from sales consultant in purchasing a certified preowned Volvo S60 T5 after my Acura was totaled in an accident. Sales staff made the buying process stress free and very easy. An employee from their service department picked me up at Metro station on...
Cars.com Review
- December 31, 2019
Left by JayP
Good service and facilities. Great communication about the status and repair updates. I would recommend this place to friends and keep coming back for future service.
Cars.com Review
- December 29, 2019
Left by Lizaida
I had an exelent experience. The service is great and on point. The sales representative was very profesional . I am very happy with everything they did.
Cars.com Review
- December 28, 2019
Left by William Gerkens
We have bought two Sorentos from Beyer Kia. Since Chris Prevatt has returned to lead the service team, the service has been outstanding. I highly recommend Beyer Kia especially the service.
Cars.com Review
- December 24, 2019
Left by Debra Henry
I bought my Kia Optima at Kia Byers in Fall Church and I've been coming here for all my services. But the best part of bringing my car to Kia Byers, is Shawn Haider. He's has to be one of the best representatives at Kia. He knows my car and always provide me with the best service. I live in...
Cars.com Review
- December 23, 2019
Left by KEN HF
Service writer and repair tech were quite persistent, drove the car three times and then checked to find an alignment problem. Front and opposing diagonal rear tires were misaligned, so cupping sound, but no pulling. Alignment will prevent further tire damage, tires at 12500 miles, imperceptible...
Cars.com Review
- December 21, 2019
Left by Don Carmichael
Thanks again, Daijza, this time with my S80. The correct work was accomplished timely, with inspections and a list for next trip. Thanks also for going the extra step in contacting the warranty folks. See you in the Spring.
Cars.com Review
- December 18, 2019
Left by NiroOwner
Brought our Kia Niro in for its 30K service - we had an appointment and it went perfectly smooth - they were working on the car quickly and kept to their estimated time while I stayed in the very comfortable lounge area and did emails. Perfectly happy and will return!
Yelp Review
- December 16, 2019
Left by Aaron A.
This 5-star rating is directly attributable to Mike Moore, my Sales Consultant. He was straightforward, professional, patient, and followed through on every thing he promised. He was very responsive and even worked with me on a Sunday (when the dealership was closed) to make sure I got the car I...
Cars.com Review
- December 16, 2019
Left by Seltz
My service representative, Daijva was by far the finest service professional at a car dealership I have ever dealt with. I have owned Porsche, Audi, Lexus, BMW, Land Rover and others. This woman was trained, intelligent, caring, responsive. I am not easy to plead, and she was dynamite!!!
Cars.com Review
- December 10, 2019
Left by KyleDC
I was looking for a used Acura MDX, found a great car at Don Beyer. A lot of it was handled over e-mail. The whole team at Don Beyer made it easy
Cars.com Review
- December 08, 2019
Left by Totally Satisfied
Just a great staff. The service advisor was knowledgeable and professional, and the mechanic took less time to repair than was quoted. Overall a great experience
Cars.com Review
- December 04, 2019
Left by GaryB
After a 7000 mile cross country trip I was in for my 15000 mile service @ Beyer Kia. As per my previous service, it was excellent. Easy to schedule online, good reminders, went as planned. Professional and friendly service from David. Very good waiting area - different sections, one with a big...
Cars.com Review
- December 04, 2019
Left by sminar
Friendly staff. Bought used Volvo XC90. Good guidance
Cars.com Review
- November 29, 2019
Left by MML15
Friendly and helpful customer service! They noticed I had a ride waiting for me. They then let me know next time they could drop me off at work! Then when I came back to get my car, they let me know my ride had a tail-light out. Such a great experience!
Cars.com Review
- November 27, 2019
Left by Joe
Friendly service. They are concerned about providing quality service. Chris an exceptional service manager. I will be purchasing my next vehicle here for sure. Thanks
Cars.com Review
- November 25, 2019
Left by Ms D
Rachel was extremly pleasant and helpful. Love here kindness and her beautiful spirit. Keep up the outstanding job and thanks for taking such good care of me and my vehicle. Keep up the outstanding job!!!!
Cars.com Review
- November 21, 2019
Left by Rosy Garza
This was my second time here. It was my cars 10,000 miles maintenance. I love Kias customer service. The facilities are nice. Shwan is very professional. I came without an appointment, and Shwan helped me to got it. While they were working in my car, they gave me a car, so I went to buy my...
Cars.com Review
- November 21, 2019
Left by ArlingtonGG
The entire Don Beyer dealership has been a great ambassador for my first Volvo experience. I love my car and will never drive another Lexus/BMW/Audi again...as long as the next 4-5 years gives me the same driving pleasure as the last 2 years. My call to make an appointment was pleasant and quick. I...
Cars.com Review
- November 20, 2019
Left by Scout
Thank you for the care you provide; my heat was not working on a very cold day. My car was fixed within a few hours and we were happily on our way again.
Cars.com Review
- November 19, 2019
Left by JC n MOCO
I brought my vehicle in for warranty work. Received a loaner and they took a lot of time trying diagnose the problem. Appears some of the problems were not related to warranty but no charge and treated me just as though I was their most important customer! Wow just wow! I can't remember the last...
Cars.com Review
- November 18, 2019
Left by Borrego
I have a ten-year old Borrego; it has always run well and is dependable, so I was alarmed when I could not get the transmission into "drive" one morning. I feared that it would be the end of my faithful Kia. As it was loaded onto the flat-bed truck for its trip to Kia service, I hated the...
Cars.com Review
- November 18, 2019
Left by Volvo Owner
I received good service on my Volvo XC90. The employees were courteous, knowledgeable and helpful. Clean waiting area. Good coffee and snacks. Happy with the experience.
Cars.com Review
- November 17, 2019
Left by Fatima
Great service , offered an Uber to the dealership and received a great deal on a new KIA Sorento. I love that it didn't take long to purchase my new car.
Cars.com Review
- November 16, 2019
Left by Kiasoullll
Amazing experience. Cannot recommend working with Heidi enough. She goes above and beyond to make her chappy and works within their budget. Straight forward pricing - no hidden fees or unsettling sales practices. Quick buying process. Beyer kia has earned a life long customer.
Cars.com Review
- November 16, 2019
Left by JJR
I was in and out as quickly as possible. Appreciated the drop off and pick up at West Falls Church Metro from Volvo shop. Much smoother than my prior experiences with other BMW and Audi services.
Cars.com Review
- November 15, 2019
Left by Mike bought a Kia Soul
Purchased a 2020 Kia Soul EX this month and it was a great experience. I had visited another Kia dealership and the deal they offered didnt seem like a good deal to. I visited Don Beyer Kia next and wished I had come here first. They test drove my trade-in and then showed me the importance...
Cars.com Review
- November 14, 2019
Left by Mauro
I truly enjoyed the experience of buying our Volvo at Don Beyer, and having had it serviced recently i can confirm their professionalism and courtesy at the highest level.
Cars.com Review
- November 09, 2019
Left by Steven Budabin
Will provided excellent service. Would recommend him for service and advice. The area is clean and comfortable. I bought my care from them as well.
Cars.com Review
- November 08, 2019
Left by Shannon
Will provided great service! I had my Volvo towed when experiencing a flat tire and Will called in a timely manner and had all 4 tires replaced and car inspected for safety.
Cars.com Review
- November 07, 2019
Left by 1 Happy Customer
Mike was excellent in letting me know what my car needed and the cost was very reasonable for the work that was needed. There wasnt a long wait time on getting my car back.
Cars.com Review
- November 07, 2019
Left by Carol S
Mike was extremely knowledgeable on Volvo and special features/ functions. I would highly recommend this dealership. They also offered valuable follow up information on learning the new features of my 2020 XC60
Cars.com Review
- November 06, 2019
Left by Roberto Guasch
where do need to go to have service done, KIA at Falls church the man to talk to would have to be Shaun Excellent Service give the man a bonus.
Cars.com Review
- November 02, 2019
Left by Volvo loyalist!
Bought my fifth Volvo Finally traded in my 2006 XC-90 with 187,000 and purchased a used certified 2017 XC90! Volvo has come a long way and the dealership was very helpful in making the transition painless!
Cars.com Review
- November 01, 2019
Left by Nic D.
We've leased 2 vehicles from the Don Beyer dealership and their team has been nothing but helpful, professional, and friendly. Great management, great staff, and great cars.
Cars.com Review
- October 27, 2019
Left by Love my Kia Ivette
Wonderful helpful staff. I always try to see the same consultant when I have to take the vehicle for service because he is so familiarized with my car and always gives me the BEST of services. Explains/reviews all work with me in a simple /easy to understand way. He goes out of his way to make my...
Cars.com Review
- October 22, 2019
Left by Maria C
They took the time to explain the work my car needed and provided me updates on my vehicle. Love that they washed my car too.
Cars.com Review
- October 22, 2019
Left by Veronica Leynes
I like the free car wash and use of their car if yours is being repaired. Everyone is friendly and my oil change only takes an hour. The facilities are clean. My husband loves the free coffee. We are also entertained by the TV and magazines while waiting.
Cars.com Review
- October 21, 2019
Left by Philip
On a recent Saturday, my wife and I drove from Philadelphia for a wedding in Vienna. We had a problem (bent wiper arm) and called Don Beyer Volvo. Though the parts department was closed, Jeffery Washington went out of his way to get our car repaired and get us to the wedding on time. We have owned...
Cars.com Review
- October 17, 2019
Left by Dcoh
Everything went well with two leases. In and out and very professional all around from salesperson to manager to financing Highly recommend and definitively come back for more here
Cars.com Review
- October 17, 2019
Left by Big Frank
After doing my price research and then some negotiations we were able to make a deal. Staff was great at all levels. Do your research, shop around, and have some documentation of what you want to pay and how you arrived at that $$ amount and they will work to make the sale. Enjoy the process.
Cars.com Review
- October 15, 2019
Left by Volvo for Life
I enjoyed the relaxed and organized feel of Don Beyer in Falls Church. This is the second car I have purchased from them! Thank you!
Cars.com Review
- October 13, 2019
Left by Jonathan P
Extremely grateful to Mike M in service for squeezing me in when I got a flat and for doing everything quickly, professionally and with care. Very excited to work with him in the future and grateful for his time and effort.
Cars.com Review
- October 11, 2019
Left by Shawn
The entire staff did an outstanding job on my 2012 Kia Sorento. They went above and beyond, and because of this they will always have my business! Fair prices, and great communication. Thanks so much especially to Rachel!
Cars.com Review
- October 11, 2019
Left by GregB
Easy to set an appointment on-line. When I arrived the work was done properly, in the amount of time they said it would take, and at a fair price. Will absolutely use them again.
Facebook - Web Review
- October 08, 2019
Left by Ashlee Arredondo
We bought an SUV today from Nam Cho! It was the easiest, best transaction weve ever had when purchasing a vehicle! He was very helpful, very friendly, and SO kind to our kids. Even offering them his own snacks from his lunch! Treated us like family instead of a customer!
Cars.com Review
- October 03, 2019
Left by Ms Faune
Was previously taking my Kia to a dealership in MD. I wasnt satisfied with the level of accommodations for when you are waiting for your car. From the time I walked in I was treated with respect and kindness. First thing after I checked in I was offered a cup of coffee. Then was directed to the...
CarGurus Review
- September 30, 2019
Left by GuruC7X8W
Dealer made contact. Most likely sold vehicle because I was told that they would call when the vehicle was ready to be seen.
Cars.com Review
- September 27, 2019
Left by Brandon C.
This is where I purchased my car from. I went for repairs and the service team handled my issues in a quick and efficient manner. I am grateful that they were able to walk me through what to expect, and to keep me updated throughout the course of my waiting on the process and next steps. The team...
Cars.com Review
- September 22, 2019
Left by Debra H.
I will take my car no where else and only Shawn is the only one who takes care of my car. I bought my car from Beyer Kia and drive all the way from Woodbridge just to get it serviced. Thank for always taking care of my car!
Cars.com Review
- September 21, 2019
Left by Karina
Outstanding service, my car is always up to date with maintenance. Never had any issue with my car. Maintenance service here at Beyer Kia is dependable.
Cars.com Review
- September 18, 2019
Left by David Simpson
I always have a timely and positive experience at Don Beyer Volvo. Their staff are well trained professionals who have superior social skills. I have never had to return a serviced vehicle to correct a repair. I have purchased five Volvos from them.
Cars.com Review
- September 15, 2019
Left by Joe Boyd
I would go here any day of the year to purchase a vehicle. Great team, no nonsense approach, work with you to make the best deal.
Cars.com Review
- September 14, 2019
Left by Patrick
I had a great experience with Beyer KIA service department - something I thought Id never say about a dealership service department. I live in DC and own a 2014 KIA Sorento. My check engine light came on recently and the car lost most of its acceleration - unsafe to drive. I first contacted...
Cars.com Review
- September 12, 2019
Left by kh40
Great experience. Car was return shiny and clean with new safety inspection, software updated, tires balanced and rotated, and 10k mile service performed. This is my third purchase from Don Beyer Falls Church and my second with overseas delivery. Maintenance here has always been a five star...
Cars.com Review
- September 10, 2019
Left by FJP C70
Brought in my 2010 C70. The Tech found a few things that were covered as part of a service contract I have through my credit union. Will took the initiative and contracted them directly and got the work covered.
Yelp Review
- September 09, 2019
Left by Paul N.
Sean Felty was the absolute best advisor and my first impression of Don Beyer Volvo in Falls Church after switching from another Volvo dealership that I was not impressed with. I had several concerns and issues with our 2016 Volvo XC90 (expected from a first model year car) but he had all of them...
Cars.com Review
- September 09, 2019
Left by Kia Fan
Customers appreciate clean waiting rooms, comfortable and quiet. Thank you. Mike gave me frequent updates so I could plan my time, very helpful. He gave an accurate estimate of time and cost. Outstanding!
Cars.com Review
- September 08, 2019
Left by Mary Anne
Towed by Volvo on call for a dead battery after work. Very nice tow person. John Snead got us on the road by midday the next day. Very personable and attentive as always.
Cars.com Review
- September 07, 2019
Left by Marian
This is a small, well-run dealership that is always a pleasure to visit. The staff is friendly and responsive, and the facility is clean and comfortable.
Cars.com Review
- September 07, 2019
Left by RC
Came in for a warning light issue. They listed every single thing needing repair or attention on my car and essentially gave me a book on what was wrong, its impact, and how much it would cost to fix it. Probably best inspection ever.
Cars.com Review
- September 06, 2019
Left by Kelly
Purchasing our leased car and getting fixes done was the easiest car experience weve ever had. Top to bottom, this car dealer is like no other. No gimmicks, no pressure, no put-ons... great people and wonderful service!
Cars.com Review
- September 06, 2019
Left by Edgar
We had an honest, friendly, professional, and straight forward business deal to get a Kia Niro PHEV for lease. Our sales representative was Mr. Omar Pinto, and the necessary closing paperwork was handled by Mrs. Emily, who like Omar explained and responded to every single question asked to the...
Cars.com Review
- September 05, 2019
Left by KV
I can't say enough about how great these guys are to work with. I have had a couple of leases in a row with them, and just turned in my latest one. Their service department is professional and super helpful, their sales guys are not pushy and easy to work with. Love them!
Cars.com Review
- September 04, 2019
Left by Sportagefan
Don Beyer Kia provided an easy buying process. I got the exact car I wanted at a reasonable price. I would recommend them to all my friends.
Cars.com Review
- August 30, 2019
Left by KathyP
My service agent was very nice and informative about what could be wrong and what in fact was wrong. They did a thorough check and just needed to reset the gauge. The battery and alternator were fine. They also found that my alignment was off and they fixed that.
Cars.com Review
- August 30, 2019
Left by Bob G
From start to finish the service provided by Nam at Don Beyer Volvo was excellent. I live outside of the local area in Philadelphia and was a bit nervous about buying a car long distance. But the communication was great and they even arranged for someone to deliver the car to me! Finance team was...
Cars.com Review
- August 29, 2019
Left by Gil F
Very friendly and helpful service advisor . She was personable and kept me informed throughout process. No pressure to follow through with maintenance suggestions. Provided a complete, itemized estimate.
Cars.com Review
- August 27, 2019
Left by Richard Sponseller
I provided feedback on 8/22/2019 to cars.com and to Beyer Kia Service Manager Chris Prevatt on my 8/14/2019 service for my 2009 Kia Borrego (scheduled for oil change, 75K service, and A/C charging) about the cost of the charges and the additional charges for the A/C service which had been done by...
Cars.com Review
- August 22, 2019
Left by ambo car
Came in to look at an XC40, was not sold on any car at that point. Mike Moore was terrific - low key, informative, had loads of observations I had not thought to ask. Went to a few other dealerships to look at other cars, and realized the XC40 was what I wanted. The whole team at Don Beyer has...
Cars.com Review
- August 21, 2019
Left by Dr-jay
John Schmeidt was super professional, knowledgeable and proactive. His customer service is off the chain! His assurances about the length of services hardly disappoint. Fantastic
Cars.com Review
- August 19, 2019
Left by MarkDC
Mike did everything he promised and more. I was willing to drive all over to get the best price but Beyer, through Mike came pretty close without the hassle.
Cars.com Review
- August 19, 2019
Left by John
I was very specific in the specs and colors I wanted since I had researched my car with many other local Volvo dealers. The sales team at Don Beyer Falls Church went the extra mile to find my exact car and had it delivered from another dealership. The other dealers just wanted to make sure I got a...
Cars.com Review
- August 14, 2019
Left by Bryant
They were awesome. We needed our muffler checked and they got us in same day. Really appreciate Stacey who helped us immediately. She was very professional and responsive.
Google Review
- August 09, 2019
Left by Emmie Stokes
Google Review
- August 09, 2019
Left by F Hubb
My experience at DB could not have been better. John Schmeid was my service consultant and a more professional articulate and honest rep could not be found. Having your Volvo serviced by a dealer proved contrary to popular myth not to be a horror story of endless expensive and fruitless diagnostic...
Facebook - Web Review
- August 07, 2019
Left by Monica Lawson
Great customer service! Clean comfortable waiting area.
Google Review
- August 06, 2019
Left by S. A. Smith
Great customer service from Nam, Hamed and the rest of the sales staff. Extremely pleased with my car buying experience and have had an excellent track record with the service center over the last 8 years. It's been my experience that this dealership really takes care of their customers.
Google Review
- August 05, 2019
Left by Tim McCarthy
Brought my 2016 XC70 in for service at Don Beyer Volvo Falls Church for the 1st time. The A/C stopped functioning which, during NoVa summer, is pretty inconvenient. The check-in/drop-off process was very quick. Diagnosed a faulty temp sensor and repaired this the same day. Picked up the car that...
Cars.com Review
- August 05, 2019
Left by brian
Mike, the Service Manager was great. He provided timely service and he made certain it was a perfect job before a long trip. He also discovered a few extra items that were necessary to address to insure reliability.
Cars.com Review
- August 02, 2019
Left by R Toliver
This was 6th car purchase and was by far the best experience that I have had at a new car dealer. My sale's consultant, Kamiran, responded to my internet inquirers quickly. On the day of scheduled appointment, he had my chosen vehicle prominently displayed at the entrance of their dealership. ...
Cars.com Review
- August 02, 2019
Left by Sherry
As always, Don Beyer Kia made my car service experience a breeze and so pleasant. I wouldnt go anywhere else!!! Their honesty, reliability and efforts to ensure a fulfilling visit make it worth going to them.
Cars.com Review
- August 02, 2019
Left by A fan of the Kia Niro plug-in hybrid
Very helpful salesman, sales manager and finance manager, and the whole process was low-pressure, a nice change from how car dealers can be. Very fair pricing, and lots of other reasons to deal with Don Beyer (like free annual state inspections and free car washes). Highly recommended.
Google Review
- July 31, 2019
Left by Ray Starkes
Cars.com Review
- July 30, 2019
Left by RT in Waldorf
I've been coming to the Don Beyer Falls Church location for a few years now to get my car serviced after getting fed up with the deteriorating service at the Don Beyer Alexandria location. I only wish there were a location closer to where I live in Waldorf, MD but I don't mind the longer drive...
Google Review
- July 29, 2019
Left by Rasheed Townsell
Google Review
- July 28, 2019
Left by Hamze Kassem
Google Review
- July 25, 2019
Left by Marcy Rehberger
Service was excellent and on schedule. I am going to make Don Beyer my goto service provider even though I purchased the vehicle at another dealer.
CarGurus Review
- July 24, 2019
Left by GuruHWDS3
Dealership contacted me right away.
Google Review
- July 24, 2019
Left by Rachel atherbest
Cars.com Review
- July 23, 2019
Left by VW
We were extremely happy and pleased with the customer service and the service provided. Chris was very professional, courteous, as well as personable. He even suggested a tavern nearby to have breakfast while the car was being serviced. The prices were reasonable and the food was great! Shortly...
Google Review
- July 23, 2019
Left by Ken Elder
Took our Volvo in for 10000 service. My wife, Judie. and I went for a nice lunch in old Falls Church then returned to Don Beyer Volvo. Our XC90 was ready and looked brand new (inside and out) after a truly professional Beyer car wash! Thanks Don Beyer Volvo.
Cars.com Review
- July 22, 2019
Left by Happy
Great team here. Very conscientious at the desk and great mechanics. I appreciated the diligence put into the repair. I would recommend this team. They are straight shooters.
Cars.com Review
- July 22, 2019
Left by KT
We bought our Kia in 2011 and its the best car we have ever had. In addition, first class service from Beyer Kia has made us lifetime customers. I love how they return my car cleaned! Ive used their shuttle service to get to work while my car gets checkups. Inspection and county stickers are...
Cars.com Review
- July 19, 2019
Left by TSev
Went in for the 30,000 mile service. Everything was terrific, as usual, but when I arrived I stumbled up the stairs. It was completely my fault but I bashed my knee and was hurting a bit. Mike and I made all the arrangements to start the service job and asked if I needed anything. I needed some ice...
Google Review
- July 19, 2019
Left by Wardell Jefferson
Google Review
- July 19, 2019
Left by Rick Walsh
Google Review
- July 18, 2019
Left by Charles Wagner
75,000 mile service. Loaner arranged for the night before. Dropped off car.all issues discussed and the extensiveness of the work to be done.Picked up car the next day with all work completed for the service plus three additional items. Final Bill within the quoted amount.
Google Review
- July 18, 2019
Left by Michael Rogers
Great customer service second to none
Cars.com Review
- July 18, 2019
Left by WorkingMom
I drove 100 miles to bring my volvo in for service after a horrible experience at a Richmond Volvo dealership. It was totally worth the drive and time! My experience with the service department at Don Beyer was the best I have ever had. My rep was professional, kind, respectful, prompt and...
Google Review
- July 16, 2019
Left by William Stoppel
Highly recommend Don Beyer Service. Another fantastic job by Will Hurdle my most excellent service advisor. He goes above and beyond to ensure your vehicle is in top notch shape. He is the consummate professional
Cars.com Review
- July 16, 2019
Left by William Stoppek
Just picked up my car from Don Beyer Volvo in Falls Church. Another excellent service experience with my service advisor Will Hurdle. Will is always spot on with what I need; from providing a loaner car to just enough text/email updates on the progress of the work. I can always rely on Will and...
Cars.com Review
- July 15, 2019
Left by little city resident
Bought a used car here and quality of service was as a long tenured and reputable automobile dealership in Falls Church should be: SUPERB! Mr. Cho was quick to respond to my initial inquiry and had the car ready for me to test drive. Car was as specified on the website. The negotiation and overall...
Cars.com Review
- July 12, 2019
Left by SusanNoVA
I originally went to the dealership to complete the transaction of selling them my husbands 2008 Volvo because hes no longer driving. Meanwhile, I had been looking at three brands of small SUVs, as my own car is 10 years old. Not only did Don Beyer send a service person to my home to jump start...
Cars.com Review
- July 10, 2019
Left by Carol
Good news! I havent had the best customer support in past months with Kia Falls Church, but Shane Foster changed the game. Great service staffer!
Facebook - Web Review
- July 10, 2019
Left by Phil Byrd
the car I wanted to drive was ready for me when I arrived. used car prep does a very nice job.
Cars.com Review
- July 05, 2019
Left by Joe
Glen and Pete were AMAZING! We toured many different dealerships on our hunt for our next vehicle. As we narrowed in on Volvo, we visited and called many dealerships. BY FAR our experience at Don Beyer was the best. As everyone we came in to contact felt proud of the Volvo brand and their...
Google Review
- July 05, 2019
Left by Aldo Raffo
Cars.com Review
- July 04, 2019
Left by Fred Lane
I test drove around six different makes of cars. Mike at Don Beyer was the most knowledgeable about the brand he sells, and had the perfect sales approach. A genuine guy who likes what he does and likes the product he represents. Not at all pushy. Overall, this was the smoothest car buying...
Google Review
- July 03, 2019
Left by Fred Lane
Knowledgeable and friendly staff. Nothing pushy about the deal in any way. I felt as if I got a fair deal all around.
Google Review
- July 03, 2019
Left by Rich Sobonya
Facebook - Web Review
- July 03, 2019
Left by Bart Snell
Sales team was efficient, worked to ge the car we wanted rather than up-selling. Very smooth and easy paperwork process.
Facebook - Web Review
- June 29, 2019
Left by Giancarlo Alcover
Service was great at Don Beyer Falls Church. I highly recommend this location. The process was quick and easy once everything was decided on. If you use this location to purchase your Volvo, I highly recommend that you ask for Glen Carter as your sales representative.
Facebook - Web Review
- June 29, 2019
Left by Rick Holgate
Great, efficient, courteous service.
Google Review
- June 28, 2019
Left by Giancarlo Alcover
I highly recommend Don Beyer Volvo at their Falls Church location. As most folks know, purchasing or leasing a car can be very frustrating. I had a few concerns and demands and feel that Don Beyer Volvo was able to adequately meet my needs as a customer. The entire process was easy and did not...
Cars.com Review
- June 28, 2019
Left by Giancarlo Alcover
I had an amazing experience at Don Beyer Volvo while purchasing my S60 T6 Momentum. I highly recommend using this dealer. Ask for Glen Carter. Glen made everything as easy as possible without being a slimy sales person. If you go to this store, talk to Glen.
Google Review
- June 26, 2019
Left by Robert Melchior
A special thanks to Will Hurdle who continues to be an outstanding service manager and representative of the Volvo name and dealership.
Cars.com Review
- June 22, 2019
Left by Margaret Hurtt
Beyer Kia in Falls Church performed routine maintenance on my 2013 Kia. In addition, I asked them to run tests looking for any carbon monoxide, or other fumes, leaking into the car. The advisor, Shane Foster, was concerned, attentive, and anxious to do their best for me.
Cars.com Review
- June 21, 2019
Left by Beverly DC
The salesperson Nam K. Cho was very personable and did not pressure me into buying the vehicle, which I like. He informed me about the Costco Buying Program, which helped me to make my decision about purchasing the vehicle.
Cars.com Review
- June 20, 2019
Left by TOM
It is worth traveling from DC to Kia Falls Church as this is where I purchased my vehicle. The efficiency and family atmosphere can be compared to no other dealership that I have encountered. The customer service is superior!
Cars.com Review
- June 17, 2019
Left by Ed
Excellent service, quick in and out for a routine maintenance. Michael was very helpful and efficient. Free coffee, free ride to Metro, call when pick up was ready.
Google Review
- June 14, 2019
Left by David Regan
Google Review
- June 10, 2019
Left by Paul Reed
Very helpful and professional staff!!
Cars.com Review
- June 09, 2019
Left by Jim M
I have been a Beyer Kia customer for a number of years. The level of customer service is consistently excellent whether purchasing a vehicle or having a vehicle serviced.
Cars.com Review
- June 08, 2019
Left by Brian
Very friendly, great service. Provided Uber rides to and from Tysons Mall while car was being worked on. Definately using them again, they were great!
Cars.com Review
- June 07, 2019
Left by KarinaZ
Recently went for service maintenance. Did not wait that long in the lobby area. This location always make sure your car is safe to operate and let's you know any issue that will need resolving. Special thanks to the service department team.
Google Review
- June 07, 2019
Left by John T
CarGurus Review
- June 06, 2019
Left by Chicago
The second salesperson was great ( Dora), unfortunately the price didn't fit my budget.
Google Review
- June 05, 2019
Left by Wayne Spangler
My service manager was very helpful.
Google Review
- June 04, 2019
Left by Elizabeth Kauffman
Our purchase of a pre-owned vehicle was the easiest car buying experience of our lives. Professional, cordial, and speedy. Thanks, Don Beyer Volvo Falls Church!
Facebook - Web Review
- June 02, 2019
Left by Virgilio Ortiz Gonzalez
Una buena experiencia en atencin al cliente
Google Review
- June 02, 2019
Left by Meg Whelan
What a fantastic experience, Mike Moore was so patient with me and my many, many questions! No high pressure sales at Don Beyer Volvo, every person I came in contact with was absolutely delightful. Thank you, I love my car!
Google Review
- May 31, 2019
Left by Colleen Downey
Wonderful service! The are very professional and knowledgeable. Nice waiting room and great location to walk around while you wait for your car to be serviced. We love our Volvo! So, glad we purchased our car from Don Beyer. From purchasing to servicing our car, I highly recommend them.
Cars.com Review
- May 31, 2019
Left by MAG
I always receive excellent service, beyond expectations. Shwan is exceptional at his job with customers. The waiting area is clean and well appointed and my wait time is at or less than estimated - every time. Thank you so much Shwan and the whole crew.
Cars.com Review
- May 29, 2019
Left by GJ
Great service. Their professional and knowledgeable staff made the buying processes easy and painless. I would recommend their service and will go back in the future.
Yelp Review
- May 29, 2019
Left by Kristina S.
Confidence in their knowledge: 5Work service: 5Service: 5+Follow-up: 5+Purchased Polestar engineered software upgrade as well as load bars and bicycle fork mount. The load bars were not in stock in their location but they literally went the extra mile to another dealership and got me the part,...
Yelp Review
- May 29, 2019
Left by Amanda S.
Confidence in their knowledge: 5Work service: 5Service: 5+Follow-up: 5+Purchased Polestar engineered software upgrade as well as load bars and bicycle fork mount. The load bars were not in stock in their location but they literally went the extra mile to another dealership and got me the part,...
Google Review
- May 28, 2019
Left by ragave thiagarajan
Google Review
- May 26, 2019
Left by Robert Mahini
Cars.com Review
- May 24, 2019
Left by F. Pinto
Have bought 3 Volvo s over the last 6 years. Will only shop there because of their service and loaner cars. Will has been my service rep since my first purchase. He and the repair staff have always provided great customer service and make the repairs correctly and timely on the first try.
Google Review
- May 23, 2019
Left by tianjue wang
The sales representatives and the managers (for both sales and finance departments) are very polite and professional. Everything went through smoothly in a friendly and enjoyable way.
Cars.com Review
- May 23, 2019
Left by Bakki
Everyone was very helpful and service was excellent. Special thanks to Shwain Haydar
Google Review
- May 23, 2019
Left by Veronica Jones
Fast prompt service and loved the free car wash! I recently moved to the area and was happy that the Volvo dealership recognized that I had been maintaining my car.
Cars.com Review
- May 23, 2019
Left by Sheryl
Excellent Salesmanship- Glen Carter Excellent Finance Support - Nimet I was at the Dealership less than 30 minutes- signing documents and on my way to work. Great customer service!!
Google Review
- May 22, 2019
Left by Jeff Ellis
Like many times before Don Beyer Volvo did a super job. And my technician, Will, was great again. Highly recommend Don Beyer Volvo.
CarGurus Review
- May 20, 2019
Left by David
Good Shop
Google Review
- May 20, 2019
Left by Robin Benatti
Great dealership. Very friendly, easy-going experience. Helpful and understood our needs as a family with a special needs member. Understood the challenges and made sure our car worked for us.
Cars.com Review
- May 19, 2019
Left by Honda Lover
From the minute we decided on the car till driving away - all done in about an hour. Super helpful - totally transparent. Very satisfied.
Yelp Review
- May 17, 2019
Left by John S.
So I'm updating this review ONLY because I like the service guys, who have always been exceptional. My original frustrations still stand, so I caution everyone who goes to buy from here. However, I've always had great service on my Volvo.
Facebook - Web Review
- May 17, 2019
Left by Elle O Elle
Recently took my car in for service and met my new service advisor Daijza. She was incredibly helpful and made the experience a pleasure. Daijza and Adeel definitely take service with a smile to a whole other level. Thanks Guys!
Google Review
- May 15, 2019
Left by ragav thiagarajan
Cars.com Review
- May 14, 2019
Left by Mike K
Unexpected problem led to my car being towed in right before closing. The next morning I had a call with the diagnosis and estimate. I was given options for additional recommended work, but no high pressure sales pitch. it was all done by that afternoon and I am very happy with the entire...
Cars.com Review
- May 12, 2019
Left by Borrego owner.
Shwan is the best. He was friendly, courteous, professional, knowledgeable, smart, and trustworthy. My car was serviced in good time and with no problems. Id like going to Beyer because of him.
Google Review
- May 11, 2019
Left by Jakano Chronicles
Google Review
- May 11, 2019
Left by Jan Auman
Cars.com Review
- May 09, 2019
Left by Sandy
Rachael in service was perfect. She handled everything as a professional. Her estimate of repair was accurate. The repair was perfect. She kept me appraised of the progress with text messages.
Google Review
- May 08, 2019
Left by Jeff Freeman
Cars.com Review
- May 08, 2019
Left by Sgerndt
Excellent customer service given by James my service advisor! Will be bringing my Volvo back to Don Beyer and requesting James for future service visits.
Cars.com Review
- May 07, 2019
Left by JeanFromDC
I took my car in for a 6-month checkup/oil change/tire rotation. They said it would take about an hour and a half, and it did, including the car wash, which I really appreciate. The waiting room is comfortable. The whole experience was great. Many thanks. I'll be back in another 6 months.
Cars.com Review
- May 04, 2019
Left by Dean
Spent all day looking around town at busted used cars. The two best cars were both at Don Beyer Volvo. Had my choice and would have been happy with either. They were priced competitively, especially given how clean they were. Nom was great, and nobody tried to force upsales on me.
Cars.com Review
- May 04, 2019
Left by Lea
Have been dealing with them in Falls Church for years and always get great service! My service rep Will is fabulous and always keeps me informed. If you have a Volvo, I highly recommend Will and his team in Falls Church
Google Review
- May 03, 2019
Left by JayaV Eubanks
Google Review
- May 02, 2019
Left by Ilona Ilona
Will was fabulous! I needed a last minute check-up and alignment, before a trip. Will managed to get me an appointment. Performed the work as promised and deliver the car at the agreed time.I could not be happier with my service.
Cars.com Review
- May 02, 2019
Left by PATRICIA
i went there for a recall. their service was efficient and helpful, and they have the best waiting room i've ever been in..... a computer, a tv, comfortable chairs, drinks, snacks!
Cars.com Review
- May 02, 2019
Left by SirVolvo
Timely updates, friendly staff, educated on service, comfortable waiting area, above and beyond service. Additionally, the coffee and amenities provided in the waiting area were exceptional
Google Review
- May 02, 2019
Left by John Seo
Always had a pleasant experience and top-notch customer service, especially from James Mcdowell.
Cars.com Review
- May 02, 2019
Left by DrJ
James in the service department was excellent! He was able to fix all the issues I was having with my 2007 Volvo. He was very easy to talk to and very accommodating of my time.
Google Review
- May 01, 2019
Left by Mary Meldrum
The service advisor was outstanding. He kept me informed at every stage.
Cars.com Review
- May 01, 2019
Left by Cathy
Had my car in for routine service. Customer service was great and everything with my car seems to be running well. I waited for my car and car was finished in the time my service rep had predicted
Cars.com Review
- May 01, 2019
Left by F Chavarria
Mr Shwan Haider is a qualify Advisor for beyer serv dept that I will strongly recommend, a bright individual with strong skills, expert and specialist in Kia vehicles
Facebook - Web Review
- April 30, 2019
Left by Brenda Rowe
Great service and knowledgeable service representatives. Have purchased cars there too.
Cars.com Review
- April 30, 2019
Left by Ian Wright
Great experience. Service performed and we were happy with the experience. Will continue to do our services their as they have treated us well since we bought our KIA Soul at the dealership
Google Review
- April 30, 2019
Left by PT Dasher
Service Rep. (Will Hurdle) provided his usual excellent service on 4/27/19.
Cars.com Review
- April 29, 2019
Left by happycustomerko
I had a very pleasant experience at the Kia of Falls Church location. The service was fast and efficient, and the waiting area was clean and comfortable. I usually go to the express auto shops, but I will be back here for my next oil change!
Google Review
- April 29, 2019
Left by Robert Ingle
Google Review
- April 27, 2019
James McDowell has gained my trust. He explained work, scheduling, and costs thoroughly. He even let me know that he owed me a car wash due to the wash rack being down temporarily.
Google Review
- April 27, 2019
Left by Fred
James McDowell has gained my trust. He explained work, scheduling, and costs thoroughly. He even let me know that he owed me a car wash due to the wash rack being down temporarily.
Cars.com Review
- April 26, 2019
Left by Nani
My service manager Jeff was outstanding as usual. Went above and beyond to ensure repairs to my car were done as promised and ahead of schedule. He ensured that repairs covered by the extended warranty were taken care of and explained everything to me. Very professional.
Google Review
- April 24, 2019
Left by Linda Berlinghof
Fantastic service. Love love Will. His expertise and professionalism rocks.
Cars.com Review
- April 24, 2019
Left by Ben
Kamiran was very helpful and responsive to my many emails and visits. No pressure to buy something I didnt need. Helped pick the exact car I wanted. Would definitely recommend.
Cars.com Review
- April 24, 2019
Left by Steve
I dropped my new KIA Niro for its 7500 mile service. Michael was very professional and directed me to an excellent restaurant right up the street where I relished a wonderful old-school pastrami sandwich and did some work. He texted me ahead of schedule that the car was ready. Their in-house...
Facebook - Web Review
- April 24, 2019
Left by Norma Gandolfo
Great customer service, efficient and fast.
Cars.com Review
- April 24, 2019
Left by AKS
Great service all around. Mike Moore in sales listened to what we were looking for from type of Volvo to price. Went through available vehicles that met our requirements. Everyone on the team was courteous and efficient making the buying process very easy.
Google Review
- April 23, 2019
Will was great...as usual.
Google Review
- April 23, 2019
Left by Summer K. Rankin
We had a great experience buying a car here. Karen have us all the info, no BS, no hard sell. Everyone we interacted with was effecient and competent. Highly recommend this dealership.
Cars.com Review
- April 23, 2019
Left by JasonW
We were very happy working with Nam. He exuded a no-pressure style and was willing to go out of his way to help us find the year old vehicle that we wanted.
Google Review
- April 22, 2019
Left by dasmith68 .
Cars.com Review
- April 22, 2019
Left by Tysons Resident
Superior service, as always. Have been going to DBV for service for years. Quality customer care; quality workmanship; pleasant staff; prompt service; helpful information and great at getting authorization to do additional work.
Google Review
- April 21, 2019
Left by jamie mcdonnell
Will was great...as usual.
Cars.com Review
- April 20, 2019
Left by Ric
As usual, cant say enough of the service department. They keep outdoing themselves. Thanks for a 5 star service for each Volvo appointment at Don Beyer Falls Church.
Cars.com Review
- April 20, 2019
Left by New2VA
Everything you would expect from a great service experience. Welcoming environment and quick personal interaction enhanced with efficient technology. The Service Writer was helpful, answered all my questions, provided a fair estimate, and then delivered on his promise.
Google Review
- April 19, 2019
Left by tri mom
Excellent service, awesome service rep (James). Couldn't have had more pleasant experience.
Google Review
- April 19, 2019
Left by Anand Mishra
Cars.com Review
- April 18, 2019
Left by Pilar
I took the car in for scheduled service and a warning light. Service Adviser, Jeffery Washington, was very courteous, accommodating, knowledgeable and professional. He advised which issues should be addressed now and which could be scheduled at a later date. A loaner car was provided when realized...
Cars.com Review
- April 17, 2019
Left by JMonroe
I am so impressed with the level of integrity and customer service. They are the most honest and transparent dealership I have ever experienced. Heidi was very patient and knowledgeable, making my experience an ease. The Finance Manager at Volvo ( I cannot recall his name unfortunately) worked with...
Cars.com Review
- April 16, 2019
Left by Kristy D
Thank you, Karen and Russ, for a wonderful buying experience! Great car, competitive price, and above average service. Five stars all around, and we will be back for our next car purchase.
Cars.com Review
- April 15, 2019
Left by LCereghino
The sales team was friendly and responsive to our needs. They made the whole process of buying a car a pleasure. I would definitely buy from them again.
Cars.com Review
- April 14, 2019
Left by Victoria
Karen Weinberg made me feel so comfortable with the entire process, truly exceptional. She really went out of her way for me and I have felt comfortable calling her whenever I have a question as I get used to the new technology in the car. Karen, Russ, and the rest of the team were just great!
Cars.com Review
- April 14, 2019
Left by David
Chris, Richard and Allen, are the quintessential combination excellent teamwork, professionalism, and customer focus auto service...Not only do they have expertise but they approach the work w/ the highest of intentions to do the best job possible, sincere efforts to make things right and...
Google Review
- April 13, 2019
Left by SUSANA ZEVALLOS
Cars.com Review
- April 13, 2019
Left by Greg and Kelsey
The dealership bent over backwards to assist us with the purchase. After test driving the car and placing the car on our mechanic's lift for an in depth inspection, we returned the car to the showroom late. The sales and financial staff stayed late to complete the the purchase and tags. They even...
Cars.com Review
- April 13, 2019
Left by Linda D.
I always have a top notch experience when taking my car to Don Beyer Kia service. The service advisors ... mine was Shawn.. can be counted on to steward my repairs with efficiency and customer courtesy.
Cars.com Review
- April 13, 2019
Left by New Soul owner
Very pleasant buying experience. No haggling. Bought a 2019 model so lots a rebates. Omar , salesman, was very professional and knowledgeable. He took extra time with me when I picked the car up to show me all the features. Would recommend this dealership to anyone.
Cars.com Review
- April 12, 2019
Left by Volvo driver
James -my service advisor-made my visit painless and stress free. I was even given a loaner car for a day. What more could you ask for?!
Google Review
- April 12, 2019
Left by Rob Berger
UPDATE #1: Today the service manager called me in response to this review. We had a good conversation about the issues, and I'm taking the car back in a few days for the repair. It doesn't change the countless hours I've had to spend getting leather repaired that should never have discolored in the...
Google Review
- April 09, 2019
Left by David DiGiovanna
I brought my S40 in for a 70,500 mi tuneup and brakes service. Service was excellent. Friendly efficient and knowledgeable. My service consultant mr James McDowell kept me informed every step of the way. Thank you Don Beyer Volvo!
Cars.com Review
- April 09, 2019
Left by Dr Ed
I have been bringing my Volvos here since 1995 and the service is always outstanding. This time was no different. I am particularly picky about the placement of my Virginia inspection decal and the technicians honored my specifications perfectly.
Google Review
- April 09, 2019
Left by Alfredo Acin
Cars.com Review
- April 09, 2019
Left by Eugene Vahlkamp
This was my first time with maintenance of my XC40. It was easy to make an appointment. I had excellent interactions with Rachel while waiting for the maintenance to be done. I was surprised at how long it took (2 1/2 hours) for what I thought was just to be a routine check up, oil change, etc. ...
Google Review
- April 08, 2019
Left by Patrick McGreevy
Cars.com Review
- April 08, 2019
Left by csdc
Shwan was very helpful - he kept me well informed of what was happening with my car during the maintenance and repair, and gave me clear options when discussing potential fixes. I appreciated his candor and recommendations.
Cars.com Review
- April 08, 2019
Left by Mn
I always have a pleasant experience at Beyer KIA Falls church.My rep was Shawn, he was knowledgeable and explains the details of my service. Im very content with waiting time and service.Thank you
Google Review
- April 07, 2019
Left by Yardena Mansoor
Great service. MUCH APPRECIATED!Michael PhillipsGreat Falls, VA
Facebook - Web Review
- April 06, 2019
Left by Jane Fehlow Beddoe
Have been going to Will for years. Love the timely service and great professional treatment. Always a positive experience.
Google Review
- April 06, 2019
Left by Eric Sprankle
Always have had great experience with Don Beyer Volvo. John specifically is so great to work with. I typically dont recommend dealership pricing for service but it is so worth it to get your service done there.
Cars.com Review
- April 05, 2019
Left by SwimFamDC
James McDowell and his team at Don Beyer Volvo did an outstanding job from start to finish. It was the most stress free experience that I have ever had servicing any of my vehicles. Keep up the good work!
Cars.com Review
- April 05, 2019
Left by Sports Fan
My customer service rep was Jeffery and he did an exceptional job dealing with a number of very difficult repair issues. My major issue was with my extended warranty (third party) in which my service rep and I had problems with the extended warranty company not living up to the contract. I spent a...
Google Review
- April 05, 2019
Left by Mary Holder
Great service!
Facebook - Web Review
- April 04, 2019
Left by Easton Somers
Outstanding service friendly workers clean office and waiting room
Facebook - Web Review
- April 03, 2019
Left by Sergio A. Ramirez
After the engine light warning came on Thursday morning, I called and an appointment was scheduled for Friday afternoon I got there, checked in and reported another minor issue A couple of hours later, the fuel filler pipe was replaced, the minor issue resolved and I was on my way home! The service...
Cars.com Review
- April 03, 2019
Left by Young
John Schmidt at service department is a courteous professional wed love to see for help always. Very friendly and efficient to tackle the issues we run into.
Cars.com Review
- April 03, 2019
Left by Carolyn KB
I went in to Beyer Kia to test drive several models. Omar (the sales rep) helped me. I drove two different models -- the second one, an Optima, was the one that hooked. I loved it. I got a good dean on my trade in. Omar was really helpful in setting up my new car and connecting my cell phone to...
Google Review
- April 02, 2019
Left by Sergio A Ramirez
After the engine light warning came on Thursday morning, I called and an appointment was scheduled for Friday afternoon I got there, checked in and reported another minor issue A couple of hours later, the fuel filler pipe was replaced, the minor issue resolved and I was on my way home! The service...
Google Review
- March 30, 2019
Left by Soong Sup Lee
Google Review
- March 30, 2019
HIGHLY recommend Nam Cho. Knowledgeable, professional and respectful of the fact that I wanted to spend as little time with him as possible - despite the fact that Nam is good company, I don't like hanging out in a car dealership.If you're a busy person, or just don't want to deal with the...
Google Review
- March 30, 2019
Very professional and courteous service as expected . The service manager was very helpful in explaining the procedures and provided a very good example of why I miss Byer Volvo in Alexandria VA. Went first the the new local dealer and was frustrated by the lack of the availability of...
Cars.com Review
- March 29, 2019
Left by Spartanfan
Went in for my annual state inspection and had to get required repairs to pass. They completed the work and I am.very satis6woth the service. John S. Was my service rep.
Google Review
- March 29, 2019
Left by Timothy Ortiz
Cars.com Review
- March 28, 2019
Left by Mike Moore
They are very respectful, not pushy and all, but sometimes very busy for good reason. Could inconvenience buyers but recommend you take an appointment not walk ins.
Cars.com Review
- March 28, 2019
Left by Russ DC
James McDowell gives excellent service and I have used this dealership for over 4 years. Every time I have been in for repair or service has been efficient, personable, and Timely.
Google Review
- March 28, 2019
Left by Si-un Yi
Google Review
- March 27, 2019
Left by Amelia Robinette
HIGHLY recommend Nam Cho. Knowledgeable, professional and respectful of the fact that I wanted to spend as little time with him as possible - despite the fact that Nam is good company, I don't like hanging out in a car dealership.If you're a busy person, or just don't want to deal with the...
Facebook - Web Review
- March 27, 2019
Left by Frank McPherson
Traded in my 2016 CX60 and just picked up my new 2019 CX60 and as always, Nam found the perfect SUV for me. Always enjoy working with Nam and the team at Don Beyer Volvo. Everyone there is great and always super helpful. Thanks to everyone!
Facebook - Web Review
- March 26, 2019
Left by Terry Dorsey
My buying experience went very well, Heidi was nice and it went flawlessly. Thanks
Cars.com Review
- March 26, 2019
Left by Antoinette Mason
Good-morning Mr. Hurdle was a great service representative. I would like to thank Don Beyer Volvo service department for their professionalism, courtesy, and communication that was displayed while my vehicle was being serviced. I also appreciate that I was provided detail service paperwork/record...
Cars.com Review
- March 26, 2019
Left by Trusty Traveler
Taken aback when the windshield wipers started unexpectedly a few days ago on my aging, but beautiful C70 convertible, I was further flustered when I couldn't turn them off, turn signals didn't work and it seemed to lose power in traffic. I got to a safe spot, called Beyer Volvo, and soon found...
Cars.com Review
- March 26, 2019
Left by Kate
Jeffery, my Customer Service Rep was professional, compassionate, and accommodating to my needs. I recommend this service center to my family and friends. Thank you, Jeffery!
Google Review
- March 25, 2019
Left by Cynthia Bartley
Google Review
- March 25, 2019
Left by Thomas King
Great experience with the Service department who was realistic with the time it would take for my navigation updates. They were professional and timely with everything .
Google Review
- March 25, 2019
Left by Laura Hanna
We had to bring our new-used car in for some service that was still under the warranty. I was assigned to James and he was just great. He provided me with a description of the work to be done, gave me an accurate estimate of when I could pick up my car again and provided a loaner for us. When one...
Facebook - Web Review
- March 25, 2019
Left by Roberta Steinberg
Service smooth with Will Hurdle. Have kept Volvos because service is so easy to work with. Clear, understandable explanations and timely service.
Cars.com Review
- March 25, 2019
Left by Win
James, my customer care specialist, was extremely helpful and accommodating throughout the entire service process. From follow-up phone calls, to setting up a loaner car, James showed me that he cared about my particular situation. While my car problem was not a major issue, James worked hard to...
Google Review
- March 24, 2019
Left by dasmith68
Google Review
- March 24, 2019
Left by Anne Simmons-Benton
Always great service!
Google Review
- March 24, 2019
Left by Cathryn Jones
Issue with my vehicle was minor and handled efficiently. Wait time was limited. Just had a concern because I had an eight o'clock a.m. appointment, but had to wait on my assigned representative because someone was placed ahead of time. Just feel if one has an appointment, they should be waited on...
Facebook - Web Review
- March 24, 2019
Left by Maurice W. Dorsey
The purchase and service is the very best I have ever had anywhere and I am 71 years young.
Cars.com Review
- March 22, 2019
Left by PaulR
Was provided a loaner during the service. The estimated 3 hour service was completed in 2 hours and 15 minutes. During the service I was able to do my shopping thank to the loaner.
Cars.com Review
- March 22, 2019
Left by David
This is the 3rd time Ive been to Falls Church Beyer Kia for regular service and, once again, the personnel and service were top notch. I had an appointment and the staff got me in and out in just over an hour. Like most people Im just looking for honest technicians and fair prices when it comes to...
Google Review
- March 22, 2019
Left by Jonathan Hurwitz
Google Review
- March 21, 2019
Left by Tara Kesteloot
Extremely friendly, knowledgeable and easy to work with. I was expecting a typical car buying experience but was pleasantly surprised at how painless and pleasant the process was. The entire team of Hamed, Rob and their colleagues were kind, well-informed and efficient.
Cars.com Review
- March 21, 2019
Left by Sudhir
Prompt and courteous service. Was able to cater to our needs. Explained everything in detail. There was no hurry. We took our time discussing the terms.
Cars.com Review
- March 20, 2019
Left by Jim from DC
Very smooth and satisfying experience. They were fair and responsive. I especially appreciated Mike and Richard. True professionals. I have purchased numerous vehicles from Don Beyer over the years, both new and used, and I have always been satisfied with the experience.
Cars.com Review
- March 20, 2019
Left by Alien Kia
The service was exceptional! Chris P is always on the mark. He and the staff displayed excellent customer service skills. I was in and out in less than an hour!
Facebook - Web Review
- March 18, 2019
Left by Frank Graves
We have owned our V40 for 20 years and Beyer has maintained it the whole time.
Cars.com Review
- March 18, 2019
Left by Wayfarer
I could not have asked for better. Service adviser arranged rides for drop off and pick up. 30K mile service was performed with no problems and car was returned washed and dried, ready for the road in style.
Cars.com Review
- March 18, 2019
Left by Robert S.
Service staff did an outstanding job of coordinating/scheduling a minor repair and service call on very short notice. Car was ready exactly on time promised and has never run better .
Facebook - Web Review
- March 18, 2019
Left by John Peyton Swain
Excellent service, great vehicles.
Google Review
- March 15, 2019
Left by Samuel M Trujillo
Google Review
- March 14, 2019
Left by Adriel Pond
Google Review
- March 14, 2019
Left by Suki Woodward
I went strictly for a sales person Nam Cho I always knew I was buying from not the dealership itself. There was a doubt whether it was an honest & trustworthy place for purchasing a car.Experience was not pleasant when Nam was absent.
Facebook - Web Review
- March 14, 2019
Left by Ann Abbott
They are courteous and efficient.
Google Review
- March 13, 2019
Left by Mario Vecchi
Professional attention and quick resolution of all items for same-day decision and purchase of the XC-40. And I love the car :)
Cars.com Review
- March 13, 2019
Left by Virginia Snowbird
After 30 months and a winter in Florida we dropped off our Kia Sorento at Don Beyer Kia for servicing and a detail. Shawn checked us in and looked after our servicing, including some upgrades on this major servicing. What we get back looks and runs (even smells inside) like the brand new car we...
Facebook - Web Review
- March 12, 2019
Left by Lisa Sotir Ozkan
Ive owned a Volvo since 2005; I bought a new one in 2015 both for the quality and the service. Will Hurdle, my service liaison, is amazing, and is a primary reason I bought my volvo from Don Beyer. He asks the service guys if the work really needs to be done; he finds coupons to apply, calls me...
Google Review
- March 12, 2019
Left by carolyh steinberg
Very professional and courteous service as expected . The service manager was very helpful in explaining the procedures and provided a very good example of why I miss Byer Volvo in Alexandria VA. Went first the the new local dealer and was frustrated by the lack of the availability of...
Google Review
- March 10, 2019
Left by Coral Harris
Google Review
- March 09, 2019
Left by Terry Balven
Cars.com Review
- March 08, 2019
Left by Judy
Have had my Volvo S80 serviced at Beyer for 9 years and have received excellent service each and every time. I would never have service elsewhere
Cars.com Review
- March 08, 2019
Left by Karina Z
My experience here at Beyer Kia is a VIP service in every visit for maintenance. Service Manager Chris, will make sure any inquiries of yours are well taken care of.
Google Review
- March 06, 2019
Left by Joy Anna
Nice salesmen, kid friendly environment, easy to stop in and talk to an associate
Cars.com Review
- March 06, 2019
Left by Rich
The entire team communicated effectively throughout the ordering process which raised our level of confidence. At no point were we concerned that we would fail to get the car we wanted. Warm, professional staff, each personally/genuinely concerned that our experience was the best possible....
Cars.com Review
- March 04, 2019
Left by Sherry
Everything about acquiring a new car from this dealership was a delight. They always go overboard to make my interactions pleasant and seamless. The staff is courteous, efficient and knowledgeable. I will only do business with the people at Don Beyer Motors.
Google Review
- March 03, 2019
Left by Neel Patel
Google Review
- March 03, 2019
Left by T Kuan
Google Review
- March 03, 2019
Left by Valencia Harvey
Google Review
- February 28, 2019
Always helpful, complete satisfaction with all the Don Beyer service staff, the receptionists, Metro driver, and especially Will Hurdle
Google Review
- February 28, 2019
excellent customer service
Google Review
- February 28, 2019
Had a good experience at the Don Beyer Volvo in Falls Church. Staff was courteous and very knowledgeable. The waiting area has been updated was was a very comfortable space to get some work done while I waited for the service to be completed. Highly recommend.
Google Review
- February 28, 2019
Hamed, Karla, Namit and the rest of the team at Beyer Volvo were friendly, professional and efficient. They made me a great deal and got me in and out of the dealer fast!
Google Review
- February 27, 2019
Left by Joanne Mok
Cars.com Review
- February 27, 2019
Left by JHerr
The entire team was friendly and promoted a positive buying experience. The amount of time to complete the purchase was reasonable. The staff effectively explained extras and the car features.
Cars.com Review
- February 27, 2019
Left by Rahim Sharmin
Excellent service. Very content with waiting time and service they provided from start to finish. Thank you for your service. I really appreciate it. Happy.
Facebook - Web Review
- February 26, 2019
Left by David Agar
Friendly atmosphere, knowledgeable, honest, efficient in meeting promised completion, and I seem to always have easy to work with service representatives. Well done and James M is superb. David Agar [https://www.facebook.com/david.agar.52?fref=mentions]
Google Review
- February 26, 2019
Left by Tharin Bland
I felt like a valued customer the moment I walked in the door. My technician was named John. John was very patient and explained in detail everything that would take place to service my car for it's 20,000 mile maintenance. Once the service was completed, he again explained in detail everything...
Google Review
- February 26, 2019
Left by David Raich
Spent time with me explaining service needed and I felt good about my decision to have the work done there.
Cars.com Review
- February 26, 2019
Left by RLO
Jeff is a great service department rep who got me in and out on time as promised. Service was well done as always. I was pleased with the experience.
Cars.com Review
- February 24, 2019
Left by Keith Ford
I made an unscheduled visit for an oil change and slow leak in tire...Prompt and courteous service provided, great facilities, in and out in no time!!!
Cars.com Review
- February 24, 2019
Left by SM
Service Representative Ronald Martin was superb. He went beyond our expectations in helping us resolve a flawed Volvo manufacturing issue. The service was quick, thorough, complete and high quality.
Google Review
- February 24, 2019
Left by Whitney Mason
Google Review
- February 24, 2019
Left by Adam Wildenstein
Hamed, Karla, Namit and the rest of the team at Beyer Volvo were friendly, professional and efficient. They made me a great deal and got me in and out of the dealer fast!
Cars.com Review
- February 24, 2019
Left by Adam
Hamed, Karla, Namit and the rest of the team at Beyer Volvo were friendly, professional and efficient. They made me a great deal and got me in and out of the dealer fast!
Google Review
- February 24, 2019
Left by Keith Ford
Excellent service!
Cars.com Review
- February 22, 2019
Left by Jenny Mouton
Took the car in for a pre-purchase inspection. Service Adviser, Jeffery Washington, was very knowledgeable and professional. Enjoyed working with him. An overall, pleasant experience!
Google Review
- February 21, 2019
Left by Josh Firebaugh
Great customer service
Google Review
- February 21, 2019
Left by Paul Matthews
My wife was in a one-car accident with our 2015 Volvo that totaled the car.Mike and Matik helped me to find a 2019 Volvo XC40. We are both very happy with it. She can see out of the car easily and says it drives wonderfully. i haven't even been able to try it yet!Thanks, Guys!
Cars.com Review
- February 21, 2019
Left by Ms A. Green
I called to make a service appt and Daizja answered the phone. She was extremely polite and professional and went beyond the call to get me a loaner and addressed my needs so I knew I wanted her as my advisor once I got to the dealership. After meeting her, I found her to be pleasant,...
Cars.com Review
- February 20, 2019
Left by David
We always experience premium customer service since Chris returned and was appointed Service Manager. He is known for ensuring attention to detail. We were taken promptly and our problem was resolved in a reasonable period of time
Cars.com Review
- February 19, 2019
Left by KCS
As usual my experience with Don Beyer Volvo Service Department was excellent. They were thorough in their assessment of my XV70, addressed my concerns and completed the work on time.
Cars.com Review
- February 18, 2019
Left by EmmetJD
The staff was courteous and efficient. The service was done is a reasonable amount of time and the waiting area was well appointed and comfortable.
Google Review
- February 18, 2019
Left by Terry Lee
Impressive service all around. Thank you.
Cars.com Review
- February 17, 2019
Left by Wanda L Waller
chris and shawn are the best! period. these guys are the reason I bring my kias to be serviced at don beyer. always lookin out for me.
Facebook - Web Review
- February 16, 2019
Left by Tammy Bush LaMantia
James, our service manager was friendly, honest and efficient!
Cars.com Review
- February 15, 2019
Left by Joanne G.
I'm so happy with my KIA soul that I purchased from Beyer KIA Falls Church Kamiran Mirza was my salesman, listened and was so professional and not pushy at all.They were straight forward and gave me the best car for the lowest price He made everything so easy for me and the manager did all the...
Google Review
- February 15, 2019
Left by Julie Wampler
excellent customer service
Google Review
- February 13, 2019
Left by W Latt
Cars.com Review
- February 13, 2019
Left by Feng
My old XC90 (2008 model) was running but looked like an aged car with scratches everywhere. Thus we drove around Fairfax County inNov. 2018 for another Volvo. This dealership had the car we wanted within the price range we had in mind. No one could beat their price. I also bought a service contact...
Cars.com Review
- February 13, 2019
Left by Feng
I brought my 2018 XC90 to this dealership for repairs. Due to the software upgrades, my city safety was down. So was the back-up camera. James did a good job of taking care of everything. I stayed in the lounge working on my laptop and consumed one cup of coffee. Overall I enjoyed my time there and...
Google Review
- February 10, 2019
Left by Eileen Snakard
The Volvo service representative, Will Hurdle, was wonderful. When my check engine light turned on one Friday morning, he worked my car into the schedule. The technician identified a problem with my fuel sensor and It was repaired while I waited in their comfortable lounge.
Cars.com Review
- February 09, 2019
Left by Roseanne McAlear
Will Hurdle is an excellent service consultant . He alway does everything he can to get my repairs done on time and professionally. Plus, he has fit me in as quickly as possible whenever I've had an emergency issue. All the while, he's always nice and pleasant. He keeps me coming back.
Google Review
- February 09, 2019
Left by Lenore Mullin
I have been servicing my two Volvos (Vintage 240 DL) and an S60 at Beyer for over 12 years. Their attention to detail both from my service adviser, presently John, to service and follow up on that service is excellent. With both of my Volvos, I have always wanted not only excellent service but I...
Google Review
- February 07, 2019
Left by Mary Harmison
Always helpful, complete satisfaction with all the Don Beyer service staff, the receptionists, Metro driver, and especially Will Hurdle
Google Review
- February 06, 2019
Left by Raymond Chappell
I have been bringing my 2004 xc70 in for over 12 years, make sure you ask for John. He is the best service rep I have had in all those years.
Google Review
- February 06, 2019
Left by Meg Thompson
Cars.com Review
- February 05, 2019
Left by Watsons
The service consultant, James McDowell, made our first visit a good experience. He was personable and knowledgeable and did all in his power to ensure that we were totally satisfied. This included keeping us updated on the status of the repair and helping to keep the cost as low as possible.
Google Review
- February 05, 2019
Left by Shyam Rayaprolu
CarGurus Review
- February 03, 2019
Left by juber
Well communion with customer
Google Review
- February 02, 2019
Left by Marcia Cohn
Cars.com Review
- February 02, 2019
Left by Tuesday
Chris made my first service for my kia easy.. he was funny and knowledgeable. Kept me posted on what's going on and attentive to my needs. Thanks Chris
Cars.com Review
- February 01, 2019
Left by Peter D
Went to get my 2007 Volvo convertible repaired. Everything about the experience was just wonderful. Every person was polite, spoke in clear and understandable complete sentences. I told them my budget and they stuck to it. The repairs were done by the end of the day. They gave me a ride to and from...
Cars.com Review
- February 01, 2019
Left by DA
I've been a customer of Don Beyer for over 20 years. Throughout they have provided thoughtful, professional, and personal customer service. I highly recommend them.
Facebook - Web Review
- February 01, 2019
Left by Matt Hoffert
Service staff is very helpful and responsive. Great experience.
Facebook - Web Review
- February 01, 2019
Left by Robert Trempe
First rate, concierge-style service!!
CarGurus Review
- February 01, 2019
Left by Jonathan
Nam Cho was very helpful and professional. I would definitely work with him again.
Google Review
- January 31, 2019
Left by Jessica Porras
Had a good experience at the Don Beyer Volvo in Falls Church. Staff was courteous and very knowledgeable. The waiting area has been updated was was a very comfortable space to get some work done while I waited for the service to be completed. Highly recommend.
Cars.com Review
- January 31, 2019
Left by LoyalCustomer
I have had my cars serviced at Don Beyer Volvo in Falls Church for 30 years. They are a first-rate operation, very professional and trustworthy.
Cars.com Review
- January 31, 2019
Left by stlee
USAA referred us to them. I thought it would be a long, painful process, but they took a lot off the sticker price and made the process fast and pleasant. We purchased a 2019 Kia Soul. It was perfect! I'd picked it for the crash test ratings and price, but it was just what I would've picked if...
Google Review
- January 30, 2019
James McDowell is super at communication and courtesy.
Google Review
- January 30, 2019
The service department was very accommodating in doing the recall software update on my vehicle because I am temporarily working in Virginia. Will Hurdle was great to work with and they shuttled me to and from work while they had my vehicle. I will continue to use the service department while I am...
Google Review
- January 30, 2019
Attentive and great customer service. Comfortable waiting room. Hopefully the fix is permanent
Google Review
- January 30, 2019
Worked with Jeff. He was informative and followed up. Nice area to wait.
Google Review
- January 30, 2019
Great service always and left the car really clean. My favorite Volvo dealer in the DC area
Google Review
- January 30, 2019
Excellent experience with sales person Glen Carter.
Google Review
- January 30, 2019
Outstanding service. Compared to another dealer I used to visit these guys run a very efficient operation centered on helping customers. My service contact James was outstanding and they seem to have fixed a recurring problem with my car although only time will tell.
Google Review
- January 30, 2019
Got my yearly maintenance and check up done last week and they did a great job, they were speedy but thorough! This was my first time using them and Robert did a great job getting me processed in the system, helping me, explaining everything well! Do wish it was a little more affordable to get your...
Google Review
- January 30, 2019
Brought my 2005 S40 in for service and James in that department made sure that all my concerns were handled in a professional and friendly manner. He kept me up to date with the mechanical findings and ensured that he answered all of my questions Car is running great!Thanks Don Beyer! My family...
Google Review
- January 30, 2019
I was impressed with the professionalism and friendliness of the service department. The oil change and minor repairs was thorough and reasonably priced. I appreciated the included detailing of my car, too!
Google Review
- January 30, 2019
Left by jingjing wu
Google Review
- January 30, 2019
Left by Diane cole
Google Review
- January 30, 2019
Left by Marie Miller
Google Review
- January 30, 2019
Left by Christina Gabriele
Worked with Jeff. He was informative and followed up. Nice area to wait.
Google Review
- January 29, 2019
Left by Halifax Rescue
Google Review
- January 29, 2019
Left by John Mongan
Excellent service, a staff that never talks down to you if they perceive you don't know a lot about cars.
Google Review
- January 29, 2019
Left by Kate Chapman
Got my yearly maintenance and check up done last week and they did a great job, they were speedy but thorough! This was my first time using them and Robert did a great job getting me processed in the system, helping me, explaining everything well! Do wish it was a little more affordable to get your...
Google Review
- January 29, 2019
Left by Duncan Cameron
I have had my XC90 serviced at this dealership since we moved to DC a few years ago. The service is very well done, the staff are professional and courteous, and all work is explained before it is done. I plan to continue having our vehicle serviced here going forward. Keep up the good work.
Google Review
- January 29, 2019
Left by Dial J Keju
Great experience at Don Beyer Volvo. Excellent service. Friendly staff and knowledgeable mechanics. Very accommodating place - complimentary coffee, water, and snacks while you wait. Such Class.
Cars.com Review
- January 29, 2019
Left by Alan W
This was the first time I brought my car to Beyer Kia for service. The work, which was routine, was done very quickly. Altogether a pleasant experience.
Cars.com Review
- January 29, 2019
Left by Jay
Wonderful service, always prompt and courteous. Highest of recommendations and could not recommend more highly. Have gone here for recalls and service, even though I didnt purchase my car from them; they will continue to be more dealer of choice.
Facebook - Web Review
- January 29, 2019
Left by Steven Budabin
Trunk repair was grossly overpriced. All it needed was to reconnect a cable and they charged me $226.00.
Facebook - Web Review
- January 29, 2019
Left by Francis Pinto
I have gone to Don Beyer at their Falls Church location 3 times. Each time I walked away buying a car. I felt like I received a good deal while getting excellent service. Our sales person Rob, sales manager Hamed and finance manager Nimat were all great and answered all of my questions. My...
Facebook - Web Review
- January 29, 2019
Left by Anne Wolek
I recently had service at Don Beyer Falls Church and worked with James. He was very professional and kept me apprised of my vehicle issues,as well as any associated costs. I am very happy with my experiences with Don Beyer!
Google Review
- January 28, 2019
Left by Ashley Welburn
Great customer service
Facebook - Web Review
- January 28, 2019
Left by Misha MacDowell
Ronald Martin is a very helpful service rep. After years of problems with battery drainage, I finally discovered what needed to be done (RDAR). Ronald managed the process, including my demand that they keep the car all week...without restarting it for days...to prove theyd actually fixed it. Now if...
Cars.com Review
- January 28, 2019
Left by Fazeleh
The entire experience from scheduling to driving out of facility was pleasant. Kind, courteous, and efficient service advisor made a tedious event agreeable and nice!
Cars.com Review
- January 27, 2019
Left by Erik
Our recent experience with the Volvo service department was as courteous, professional, and efficient as always. We opted not to have all the repairs done, except one, because their cost far exceeded the book value of the 18-year-old car but that is no reflection on the quality of their work, which...
Cars.com Review
- January 26, 2019
Left by TKHill
Our first visit with our new Kia Soul was a resounding success. The scheduled maintenance was completed in time and without a snack while we enjoyed lunch at a very fine restaurant an easy walk away.
Google Review
- January 25, 2019
Left by Steve Fox
Cars.com Review
- January 25, 2019
Left by Carrie
Never a worry about being fleeced; all repairs discussed with knowing which could be put off. Very polite and respectful. Will never go anyplace else.
Google Review
- January 25, 2019
Left by Carlos A. MacHado
Outstanding service. Compared to another dealer I used to visit these guys run a very efficient operation centered on helping customers. My service contact James was outstanding and they seem to have fixed a recurring problem with my car although only time will tell.
Cars.com Review
- January 24, 2019
Left by Rosy
Beyer Kia Falls Church’s service is the best. Employees were professional and provided me an amazing service. My car received its maintenance, sticker inspection, and car washing service and I paid $0.00. While they were checking my car, their limousine service took me to my gym and returned me when...
Google Review
- January 23, 2019
Left by David McWhorter
Facebook - Web Review
- January 23, 2019
Left by Eva Lopez
The advisor, Brian, was very good and competent. Good service.
Yelp Review
- January 22, 2019
Left by Steve Y.
I have been to the falls church location for a number of time for various services. I was always happy with the staff and the services I received. What prompted me to write a review is my most recent experience after the a large snowstorm in DC area. I had my maintenance overdue, and I was not sure...
Google Review
- January 22, 2019
Left by Mary Wong
Google Review
- January 21, 2019
Left by Alex Kuroch
Google Review
- January 21, 2019
Left by Janelle Peters
Every time I contact Don Beyer Volvo I feel very confident that I will be provided with Excellent customer service. In past years I had worked with Phi, who is amazing, however, I just started with Brian and he was awesome too. Pick this location. You won't be disappointed.
Google Review
- January 21, 2019
Left by Mona Sagen
Brought my 2005 S40 in for service and James in that department made sure that all my concerns were handled in a professional and friendly manner. He kept me up to date with the mechanical findings and ensured that he answered all of my questions Car is running great!Thanks Don Beyer! My family...
Cars.com Review
- January 21, 2019
Left by Todd in Falls Church
James at Don Beyer in Fqlls Church was awesome. He kept me well informed during the whole process, provided me with a loaner, and stood behind the promises made during the CPO buying process. I would highly recommend James and Don Beyer in Falls Church, Va.
Cars.com Review
- January 21, 2019
Left by claude
I bought the car from this dealership. It's the 2nd time I was servicing my car there. They had all my information on file and booking for the service was quick. The following day, I found a nice team and was served by Shwan. I could wait in a comfortable place. The service was quick, I did not...
Google Review
- January 20, 2019
Left by ME Tellis
My experience with your service is always great. I am extremely happy that Mr. Washington is my service advisor. He is extremely knowledgeable of all concerns that I have relating to my vehicle. I appreciate the service, ThanksMs. Tellis
Google Review
- January 20, 2019
Left by William Stoppel
Highly recommend Don Beyer Service. Will Hurdle is an excellent service advisor. He goes above and beyond to ensure your vehicle is in top notch shape. Had unexpected issues with my vehicle and Will got us in, with loaner car, and out super quick. He is the consummate professional
Google Review
- January 19, 2019
Left by douglas slocum
Google Review
- January 18, 2019
Left by Pamela McKinley
Google Review
- January 18, 2019
Left by Dominique Laura Freire
Very professional and efficient. Everything was carried out and promptly and I was kept informed at all stages. I only took me a day to get an appointment and the shuttle took me home and back very quickly. My service representative Ronald was very well informed and excellent.
Google Review
- January 18, 2019
Left by Sherry Gernhofer
Cars.com Review
- January 18, 2019
Left by AliciaZ
Staff is always kind and courteous. Work provided is top notch. The facilities are clean and pleasant. The work is done as promised in a timely manner.
Google Review
- January 16, 2019
Left by Todd Faulk
I was impressed with the professionalism and friendliness of the service department. The oil change and minor repairs was thorough and reasonably priced. I appreciated the included detailing of my car, too!
Google Review
- January 16, 2019
Left by Kyle Gatewood
Google Review
- January 16, 2019
Left by Larry Milask
Google Review
- January 16, 2019
Left by Fred Cassiday
James McDowell is super at communication and courtesy.
Cars.com Review
- January 16, 2019
Left by Jo
My Kia Optima is new. The six month checkup and one software update was handled quickly and professionally by Shwan Haider. Don Beyer Kia employees are always friendly, very nice, and helpful. This is a great local neighborhood dealership!
Cars.com Review
- January 16, 2019
Left by William Gerkens
Thank goodness that Cris Prevatt is back. He has the service department running very smoothly. Beyer Kia is lucky to have him back. The service reps have learned quickly from Cris.
Facebook - Web Review
- January 14, 2019
Left by Diana Sweeney
Every one is very professional !
Cars.com Review
- January 14, 2019
Left by Happy Kia owner
Friendly, professional, and responsive service; they take ownership of projects and work hard to provide a good customer experience; earlier sales process was friendly and low key with good follow up on owner training, etc.
Google Review
- January 12, 2019
Left by Eduardo Figueroa
Great service always and left the car really clean. My favorite Volvo dealer in the DC area
Google Review
- January 12, 2019
Left by Deb Carpenter
The service department was very accommodating in doing the recall software update on my vehicle because I am temporarily working in Virginia. Will Hurdle was great to work with and they shuttled me to and from work while they had my vehicle. I will continue to use the service department while I am...
Google Review
- January 12, 2019
Left by Jennifer Weiss
Attentive and great customer service. Comfortable waiting room. Hopefully the fix is permanent
Google Review
- January 12, 2019
Left by Sarah Levy
Cars.com Review
- January 12, 2019
Left by TimM
I'm still satisfied after 14 years of Don Beyer service for my Volvo. I particularly appreciate the convenient access to Metro, and Will is always great.
Google Review
- January 12, 2019
Left by Sylvia Stevens
Google Review
- January 11, 2019
Left by David Hurst
Cars.com Review
- January 11, 2019
Left by JJCapsFan
My Volvo is over ten years old, but Don Beyer treats me like a king. I still get great maintenance service and feel confident that my car received quality workmanship in addition to smelling good. Brian Kennedy, my recent service representative, is a prince and did a great job of explaining the...
Google Review
- January 10, 2019
Left by Christian Man
Cars.com Review
- January 10, 2019
Left by PaulS
Always responsive, always correct. Have taken care of 6-7 of my Volvos over the years. I don't go anywhere else! Will is my service manager and is great.
Cars.com Review
- January 10, 2019
Left by Pamela
Daija is so pleasant and professional when checking you in and out of the service area. They have serviced my car since the one on Richmond Hey closed. I have been very pleased with the service I have received.
Google Review
- January 09, 2019
Left by Moe l Winternett Group Design
Facebook - Web Review
- January 09, 2019
Left by Ray Clay
The customer service is outstanding! Ronald was professional and explained everything from top to bottom. I was very pleased with my experience and will use them again.
Facebook - Web Review
- January 08, 2019
Left by Jeff Ellis
Don Beyer Volvo, which I've been going to for a number of years continues to do an excellent job. My recent experience echoed what I've gotten in the past. My service adviser, Will, continued to provide service "above and beyond the call of duty." Highly recommend Don Beyer Volvo.
Google Review
- January 07, 2019
Left by Michael Palmer
Google Review
- January 05, 2019
Left by 1 2
Cars.com Review
- January 05, 2019
Left by Alison
Our service rep Will is great. He explains everything that is needed and keeps me updated on the progress. He does a great job. I would highly recommend Will at Don Beyer Volvo.
Cars.com Review
- January 05, 2019
Left by Andy
Great service. Professional staff. Worked quickly to repair our Volvo. No issues with the repair. Great dealership overall, just a little dated in appearance (a minor thing). Don Beyer has a good reputation and I think the space should reflect it.
CarGurus Review
- January 05, 2019
Left by MJM Bethesda
I got an immediate call from Glen Carter, a salesperson at Don Beyer. We arranged to test drive the car and later to take it to mu mechanic for a check up....
Google Review
- January 04, 2019
Left by Maxwell Brown
Cars.com Review
- January 04, 2019
Left by Suzanne Martinez
Needed a quick turnaround repair. Daijza, Ishmael and Jeff did a great job. Jeff ordered the part and helped get it to the service team. Daijza coordinated, and Ishmael helped expedite the service as I had to travel several hours out of town that same morning in the rain. They always give top...
Facebook - Web Review
- January 03, 2019
Left by Janis Lakin
Cars.com Review
- January 03, 2019
Left by ChrisJ
Great car buying experience, particularly relative to other dealerships. I knew what I wanted re specific model and color of Kia Sorento. They did not have in stock, but said they could get it. We negotiated on price, and they gave what I thought was a fair and competitive one, better than 2...
Google Review
- January 03, 2019
Left by Daniela Lazcano
Cars.com Review
- January 03, 2019
Left by Tim
The Sales Rep was very helpful, gave good advice on what features to buy, and didn’t apply any pressure. We ended up buying two new cars.
Facebook - Web Review
- January 02, 2019
Left by Jonathan Gadbois
James my service rep was the bomb. Excellent customer service. Friendly fast efficient service.
Facebook - Web Review
- January 02, 2019
Left by Olive Edwards
We purchased both our Volvos at Don Beyer as they are our local dealer. Likewise we use their Service Department for any work that needs to be done because we trust them and want to be sure that genuine VOLVO parts are used in any repair. In addition they have a lovely waiting area with hot and cold...
Google Review
- January 02, 2019
Left by Kirk Roller
very professional and thorough; not the cheapest but very reliable
Cars.com Review
- January 02, 2019
Left by William Goss
As usual great service. Will always looks after our vehicles and provides us with the best options for price and necessary services. A wonderful place to buy a car.
Google Review
- January 01, 2019
Left by Jean Komendera
Google Review
- January 01, 2019
Left by MCBA Staff
Excellent experience with sales person Glen Carter.
Google Review
- January 01, 2019
Left by Ryan F
Cars.com Review
- January 01, 2019
Left by Delores C Rogers
Was able to make an appointment in the spare of the moment. Came in for oil change specifically, was informed of other necessary repairs which were explained thoroughly. Services were performed that same day. Jeff informed me of the nature of what still needed to be done once part needed...
Cars.com Review
- January 01, 2019
Left by Barbara Harrison Farris
I have only bought Volvos since the 70's, all from Don Beyer, always impeccable service and great service personnel. Love this dealership! I feel like family, as they treat me very special!!❤
Google Review
- December 30, 2018
Have had a good experience here over the last decade plus.
Google Review
- December 30, 2018
great service for my car
Google Review
- December 30, 2018
James was very clear and up front about how long (it was long) the whole service appointment would be. I don't like surprise so I was forewarned.
Google Review
- December 30, 2018
Purchased S60 T5 in 2011 and have it maintained at Don Beyer Falls Church. Great experience and William Hurdle is a fantastic, customer-focused service lead. Happy customer!Update: Purchased a V60 Cross Country in Aug 2018. Had it in for oil change yesterday. Great service provided by Brian Kennedy...
Google Review
- December 30, 2018
It is always a pleasure having my car serviced at a Don Beyer Volvo in Falls Church. My service advisor, Will Hurdle, is professional and treats me with courtesy and respect. His explanations of any issues with my car are very thorough and he never rushes. Ive never once felt that he was looking for...
Google Review
- December 30, 2018
Beyer customer service is second to none. From take in to delivery of serviced vehicle Phi kept us informed and involved in the process. I am very confident in the quality of the work as well, and highly recommend Don Beyer Volvo.
Google Review
- December 30, 2018
Absolutely outstanding visit! I really appreciated the professionalism displayed by James and because of his excellent recommendations I will come back to Don Beyer Falls Church even though I live in Alexandria!
Google Review
- December 30, 2018
Friendly, helpful sales staff.....these are some of the reasons I am a repeat customer
Google Review
- December 30, 2018
Great people. outstanding service!
Google Review
- December 30, 2018
Very responsive staff . Kudos to James for pinch hitting and doing a flawless job..
Google Review
- December 30, 2018
I have been bringing my car here for years and have had multiple positive experiences. The drop-off is easy, and all while all of the Service Advisers are good to work with, Will Hurdle is great. He checks in with the customer consistently and explains the needed work in detail. Pick-up and check...
Cars.com Review
- December 30, 2018
Left by Adwoa
Great customer service at and repair service .Will strongly recommend them to everyone. I forgot to mention that I needed my wipers changed after my car was done. Went back in and they immediately fix it for me. The time I spent there was less than I expected. Thanks guys.
Google Review
- December 29, 2018
Left by Ashley Poyer
Google Review
- December 29, 2018
Left by Ta Van Nguyen
Google Review
- December 28, 2018
Left by Brad Atkinson
Purchased S60 T5 in 2011 and have it maintained at Don Beyer Falls Church. Great experience and William Hurdle is a fantastic, customer-focused service lead. Happy customer!Update: Purchased a V60 Cross Country in Aug 2018. Had it in for oil change yesterday. Great service provided by Brian Kennedy...
Cars.com Review
- December 28, 2018
Left by Thomas Epperson
Efficient, Experienced, Professional. Bobby and Heidi were exceptional and made the purchase seemless. If you are in the market for a new vehicle, I highly recommend checking out this dealership.
Google Review
- December 26, 2018
Left by Eric Sprankle
Google Review
- December 26, 2018
Left by Roberto Colon
Google Review
- December 26, 2018
Left by Jennie Tai
Google Review
- December 26, 2018
Left by Taylor Overos
Every time I've come here, they've been extremely professional, helpful, and honest. It's not extra cheap but for a Volvo dealership they are reasonable and very trustworthy. They've made my rough season with car problems much easier for me!
Google Review
- December 25, 2018
Left by Jennifer Gagnon
Google Review
- December 24, 2018
Left by Thomas Koay
Had a very good experience buying my car from this dealership. Follow up visits for service since then have gone very well. The people have been very good to deal with. The car has been excellent. Everything has exceeded my expectations.
Cars.com Review
- December 24, 2018
Left by KAFazelyar
They really work with you here and don’t just care about making a sale. I had an overall great experience and left with what I wanted.
Google Review
- December 24, 2018
Left by Antonio Cube
Great people. outstanding service!
Google Review
- December 23, 2018
Left by Bob Bulmer
Google Review
- December 22, 2018
Left by Autumn Clayton
Google Review
- December 21, 2018
Left by bao vu
James was very clear and up front about how long (it was long) the whole service appointment would be. I don't like surprise so I was forewarned.
Google Review
- December 21, 2018
Left by Ted Bristol
Google Review
- December 21, 2018
Left by Derek O'Neal
Absolutely outstanding visit! I really appreciated the professionalism displayed by James and because of his excellent recommendations I will come back to Don Beyer Falls Church even though I live in Alexandria!
Google Review
- December 20, 2018
Left by daniel seltzer
Google Review
- December 19, 2018
Left by Tomek F
I am 25 years customer always perfect service and plesent people, Thank you again.
Cars.com Review
- December 18, 2018
Left by Mark
Very pleased with how helpful the service department was. Timely service and very friendly. They had me out and on my way in less time than they originally predicted. Highly recommend them.
Cars.com Review
- December 18, 2018
Left by Realtor Ed in DC
I called ahead, so my check in was super-fast. They diagnosed 2 somewhat mysterious problems, and communicated to me what needed to be done. As soon as the work was completed, I heard from them and picked up the car. Yes, car repair can be just as simple and uncomplicated as that -- and that's...
Google Review
- December 18, 2018
Left by Sarah Wilch-Spamer
I have been bringing my car here for years and have had multiple positive experiences. The drop-off is easy, and all while all of the Service Advisers are good to work with, Will Hurdle is great. He checks in with the customer consistently and explains the needed work in detail. Pick-up and check...
Google Review
- December 17, 2018
Left by Cari Thomas
Google Review
- December 16, 2018
Left by Jeffrey Bowles
Have had a good experience here over the last decade plus.
Facebook - Web Review
- December 16, 2018
Left by Bo Yan
Friendly, efficient and professional customer service. They repaired a faulty seat belt buckle and non-working 12v outlet, and because I am under warranty, they let me have a loaner. Wish the loaner had been an SUV for easier kid loading/unloading but several days with a sedan is nothing to...
Cars.com Review
- December 16, 2018
Left by Uber Soul
Needed a car for Rideshare. No drama and done. First KIA dealership I went to was ok. But this dealer was easy in and out.
Cars.com Review
- December 16, 2018
Left by Super Trouper
Friendly, efficient and professional customer service. James made sure of it, even though I had purchased from a dealer down state in Richmond. The mechanics repaired a faulty driver's seat belt buckle and non-working 12v outlet under warranty. They let me have a loaner - wish the loaner had been an...
Google Review
- December 14, 2018
Left by mike marron
Cars.com Review
- December 14, 2018
Left by CGMerri
Checks and service couldn’t have been better! Made same-day reservation; customer intak was swift and courteous. I have recorded Beyer Kia to family and friends
Google Review
- December 13, 2018
Left by Ferrell Videos
Friendly, helpful sales staff.....these are some of the reasons I am a repeat customer
Google Review
- December 12, 2018
Left by Victor Rodriguez
Very responsive staff . Kudos to James for pinch hitting and doing a flawless job..
Google Review
- December 12, 2018
Left by Amanda Bartelme
Google Review
- December 10, 2018
Left by Matthew Hewitt
Google Review
- December 10, 2018
Left by Peter Dennis
I used to take my car to DARCARS Volvo, but after 6 failed repairs of the same problem I decided to try Don Beyer. They fixed the problem in one day, and now I trust them completely. Volvo repairs can be expensive regardless of who you go to, but the guys at Don Beyer actually know what they're...
Facebook - Web Review
- December 10, 2018
Left by Peter Dennis
I used to take my car to DARCARS Volvo, but after 6 failed repairs of the same problem I decided to try Don Beyer. They fixed the problem in one day, and now I trust them completely. Volvo repairs can be expensive regardless of who you go to, but the guys at Don Beyer actually know what they're...
Cars.com Review
- December 10, 2018
Left by Peter D.
I used to take my car to DARCARS Volvo, but after 6 failed repairs of the same problem I decided to try Don Beyer. They fixed the problem in one day, and now I trust them completely. Volvo repairs can be expensive regardless of who you go to, but the guys at Don Beyer actually know what they're...
Google Review
- December 09, 2018
Left by Jeanie Thomas
It is always a pleasure having my car serviced at a Don Beyer Volvo in Falls Church. My service advisor, Will Hurdle, is professional and treats me with courtesy and respect. His explanations of any issues with my car are very thorough and he never rushes. Ive never once felt that he was looking for...
Google Review
- December 07, 2018
Left by Dolores Boda
Cars.com Review
- December 07, 2018
Left by VAHPfan
Dealership was nice. Customer service was key to me and this staff is fantastic. Attendants were great and listen to you. After a diagnostic, we urged the techs to also check out a fix bullitin we found. They did and gave it a shot - it worked! Very rare will staff investigate with you so...
Google Review
- December 06, 2018
Left by Charles Maguire
Cheerful attitude professional in every way
Cars.com Review
- December 06, 2018
Left by M.Y.
Everyone I dealt with for this repair was very helpful, courteous and honest. I would definitely recommend this particular KIA dealership out of the several in the DMV.
Cars.com Review
- December 05, 2018
Left by Judy
Fantastic, friendly service as always - John Schmeid gives excellent service and explains fully what needs to be done and why. Also very accommodating when I need to delay my pickup time.
Cars.com Review
- December 04, 2018
Left by Parce
Excellent service! Easy to drop off vehicle, outstanding customer service. Car was fixed and immaculate upon return to me. Dealer gets five star rating!!! Will never use another dealer
Google Review
- December 04, 2018
Left by Heather Schrader
Google Review
- December 04, 2018
Left by Anthony Brown
Cars.com Review
- December 03, 2018
Left by Richard
I dreaded taking my V50 in for servicing -- I've had terrible luck getting honest analysis on what needed doing and how much it should cost -- but finally needed to address some issues. Ronald could not have been more professional, pleasant or straight to deal with. He laid out what needed to be...
Google Review
- December 03, 2018
Left by Gary Tobin
Beyer customer service is second to none. From take in to delivery of serviced vehicle Phi kept us informed and involved in the process. I am very confident in the quality of the work as well, and highly recommend Don Beyer Volvo.
Facebook - Web Review
- December 02, 2018
Left by Cydney Kasenetz
Great service / been buying volvos for 35 years- from Beyer mostly because service dept is superior- loaners available for your convenience
Cars.com Review
- December 02, 2018
Left by va car owner
Fanatic service. Phi my service rep is the best! I would not take my car anywhere else. This is what ever car experience should be!
Cars.com Review
- December 01, 2018
Left by Longtime Volvo Owner
On my second Volvo and very satisfied with the buying and servicing experience. Even if I’m having a rough day, I can consistently look forward to working with the people at Don Beyer Volvo in Falls Church.
Cars.com Review
- December 01, 2018
Left by Highly Satified Customer
Professional and courteous staff. Lengthy routine maintenance was completed exactly at the time predicted and very well done. Waiting room facilities were very well appointed and quiet.
Google Review
- November 30, 2018
Google Review
- November 30, 2018
Very satisfied
Google Review
- November 30, 2018
Great customer service!
Google Review
- November 30, 2018
After arriving and explaining the issue to my tech, she explained what could be the problem. After the vehicle was examined. My technician informed me of the finding, how much it would cost and how long it would take to resolve. She (Huor) is always pleasant and professional and knowledgeable....
Google Review
- November 30, 2018
Service Advisor Will was pleasant and upfront. Also, Service Advisor Manager Debbie also very nice to work with. Was able to get a factory defect outside warranty addressed appropriately through a goodwill repair.
Google Review
- November 30, 2018
The front desk lady was warm and helpful. Phi and Jeff both were great -- professional, courteous and efficient. Comparing to the pain at Dulles DB I would definitely come here again.
Google Review
- November 30, 2018
We have been taking our XC60 to Don Beyer for service since we bought the car from them. It's a 2010 and still running very well. John Schmied is our Service Rep and he has been great. Very responsive and flexible. We always get a loaner car which is really helpful. We absolutely recommend Don...
Google Review
- November 30, 2018
Excellent Service and very friendly. John and Jeff were understanding and helpful. Loaner car and waiting room are top notch
Google Review
- November 30, 2018
Ive worked with Will Hurdle at Don Byer Volvo for years. Always goes the extra mile in advice and scheduling while ensuring super quality care fir that and this visit. Thanks again, Will !
Google Review
- November 30, 2018
Always a pleasure to deal with my service rep Will who is courteous, thorough and efficient and who listens carefully to my concerns. Love the same day service and attention to customers. Thanks #DonBeyerVolvo
Google Review
- November 30, 2018
Excellent services provided by Advisor and service department! Appreciate for the thorough inspections and repair services.
Google Review
- November 30, 2018
The service was mostly very good but when the car was returned to us the drivers seat was soaking wet. I mentioned it to someone and they dried off most of the water but the seat was still damp when I sat down.
Google Review
- November 30, 2018
I had an exceptional experience with all the personnel I interacted with on 10/31/18.
Google Review
- November 30, 2018
Left by Joseph Na
Google Review
- November 30, 2018
Left by Roger Von Elm
Service is always impeccable. Team is responsive and flexible. Love being able to drop in for small stuff. Please explain what unusual parts requiring service are for and what the risk is of not fixing them to make customers comfortable with decisions.
Cars.com Review
- November 30, 2018
Left by A happy Volvo owner
I had a horrible experience at another Volvo dealership so I went to Don Beyer. This dealership is professional and understand they don't need to waste 3 hours of your time to sell you a car. Can't recommend the whole staff enough.
Facebook - Web Review
- November 30, 2018
Left by Debbie McFarland
I purchased my car from Don Beyer Volvo 4 years ago. Since that time, I have taken it back several times for servicing. The service department is one of the best. They explain everything in detail to you. I would highly recommend buying a car from Don Beyer Volvo.
Facebook - Web Review
- November 30, 2018
Left by Ron Hankey
Friendly hassle-free local dealer.
Google Review
- November 30, 2018
Left by Kristin Bidstrup
We have been taking our XC60 to Don Beyer for service since we bought the car from them. It's a 2010 and still running very well. John Schmied is our Service Rep and he has been great. Very responsive and flexible. We always get a loaner car which is really helpful. We absolutely recommend Don...
Google Review
- November 30, 2018
Left by Joseph Na
Excellent services provided by Advisor and service department! Appreciate for the thorough inspections and repair services.
Google Review
- November 29, 2018
Left by Jon Jag
Great Service section personnel with fanatasic Customer service. Extremely professional.
Cars.com Review
- November 29, 2018
Left by marko
Great service at Beyer Kia. Prompt, courteous and fast. I would be happy to recommend buyer Kia falls Church to all my friends, family, and acquaintances.
Cars.com Review
- November 29, 2018
Left by Natalie Q
They did an amazing job fixing my tire that had a flat. I can’t thank them enough for the amazing job and speedy service they gave me.
Google Review
- November 29, 2018
Left by Christopher Gomes
Service Advisor Will was pleasant and upfront. Also, Service Advisor Manager Debbie also very nice to work with. Was able to get a factory defect outside warranty addressed appropriately through a goodwill repair.
Google Review
- November 28, 2018
Left by casey catron
Facebook - Web Review
- November 28, 2018
Left by Mitchell Harris
Great experience as always. Help me start my day on a good note
Facebook - Web Review
- November 28, 2018
Left by Anastasia Williams
We always love seeing everyone there. They are so nice
Cars.com Review
- November 27, 2018
Left by Tom W.
Free service rides via UBER. Snacks on the wait. Detailed explanation of service and costs. The cost is not inexpensive, but it is acceptable. Great place to be serviced!
Google Review
- November 27, 2018
Left by David Mirejovsky
Google Review
- November 27, 2018
Left by Jill Kelly
Google Review
- November 26, 2018
Left by chrisfamiletti
Mike Moore was a pleasure to deal with throughout the buying process. We never felt pressured to make a decision, and we were treated fairly throughout the process.
Cars.com Review
- November 26, 2018
Left by MM
Outstanding courtesy and professionalism. DB Volvo’ people went out off their way to ensure my full satisfaction in the purchase of my first Volvo, and I was very impressed by their honest, staightforward and respectful attitude. Well done!
Cars.com Review
- November 26, 2018
Left by Don Beyer Volvo
I noticed that the low tire pressure message appeared. I contacted the dealership the next morning. The repair to my tires was done quickly and correctly.
Facebook - Web Review
- November 26, 2018
Left by Milton Ruiz
They are very kind. Great task
Google Review
- November 25, 2018
Left by Damian Leader
Google Review
- November 24, 2018
Left by Mitchell Harris
Very satisfied
Cars.com Review
- November 23, 2018
Left by KS
I have been taking my car to the Falls Church Service Center for the past several years. The staff is always very professional and courteous. They are clear about what will be done to your car and the cost. They never pressure you to buy anything. Their waiting room has ample seating, a tv, phone...
Google Review
- November 23, 2018
Left by Kimberli Henderson
Always honest and professional. Love that they do an inspection on everything.
Google Review
- November 22, 2018
Left by Glen Gangl
Google Review
- November 21, 2018
Left by Shami Walia
Cars.com Review
- November 21, 2018
Left by SueSH
Super service by a professional and friendly team. On time appointment. Nice waiting area with good coffee and snacks. And good WiFi too. And a clean car at the end of the process. Priceless!
Cars.com Review
- November 21, 2018
Left by AB
Mr. Ronald, in service department was very excellent, respectful and cordial, he took his time to listen, and explained to me when item wasn't available.
Facebook - Web Review
- November 21, 2018
Left by Shami Walia
Service ,Knowledge & Professionalism.
Google Review
- November 20, 2018
Left by Cynthia Anthony
Google Review
- November 19, 2018
Left by Ronald Owens
Great customer service!
Google Review
- November 18, 2018
Left by Carter Mitchell
Excellent Service and very friendly. John and Jeff were understanding and helpful. Loaner car and waiting room are top notch
Cars.com Review
- November 18, 2018
Left by Dee Dee Rogers
My appointment was for 9:30am, John was prompt in checking my vehicle and informing me on what was to be done and other issues that would be necessary in the future. Overall experience was great. John's customer care was exemplary.
Google Review
- November 17, 2018
Left by Glenn Powell
Google Review
- November 17, 2018
Left by Lidian Shark
The service was mostly very good but when the car was returned to us the drivers seat was soaking wet. I mentioned it to someone and they dried off most of the water but the seat was still damp when I sat down.
Cars.com Review
- November 17, 2018
Left by Julie King
I was so pleased with Russ at the Don Beyer Falls Church location for his willingness and skill in walking me through a process I was unaware of until I was on the receiving end of a distracted driver. Thank you! I’d also like to give a thanks to my new service tech Ronald for his helpful...
Facebook - Web Review
- November 17, 2018
Left by Sam Davidson
good service, but tel them not to wash the car. takes for ever.
Cars.com Review
- November 17, 2018
Left by Bob E
They did a great job with the used S60 we bought from another used car dealer. They assessed what repairs were needed and what was optional with no pressure to do anything unnecessary. Excellent quality of work, excellent customer experience.
Google Review
- November 16, 2018
Left by Jiang Huang
The front desk lady was warm and helpful. Phi and Jeff both were great -- professional, courteous and efficient. Comparing to the pain at Dulles DB I would definitely come here again.
Google Review
- November 15, 2018
Left by Deborah Jones
Always a pleasure to deal with my service rep Will who is courteous, thorough and efficient and who listens carefully to my concerns. Love the same day service and attention to customers. Thanks #DonBeyerVolvo
Google Review
- November 14, 2018
Left by Natalie Volkova
Google Review
- November 14, 2018
Left by Don Carmichael
Ive worked with Will Hurdle at Don Byer Volvo for years. Always goes the extra mile in advice and scheduling while ensuring super quality care fir that and this visit. Thanks again, Will !
Cars.com Review
- November 14, 2018
Left by A Marine
Chris the service manager and Shwan the service advisor supervisor at Beyer Kia these guys exceeded my expectations. They get the job done. They're reliable, and they keep their promises. If circumstances arise that prevent them from delivering on their promises, they manage expectations up front,...
Cars.com Review
- November 14, 2018
Left by JDoe
I decided to check pricing on a new Sorento and asked for pricing from 3 local dealers. Through my process Beyer Kia was very responsive and easy to work with. In the end, I got a great deal from the dealership closest to me. I will not hesitate to recommend them to my family and friends. ...
Google Review
- November 13, 2018
Left by Christopher Coughlan
Google Review
- November 13, 2018
Left by Clarence Dukes
Google Review
- November 13, 2018
Left by Tim Johnson
Google Review
- November 13, 2018
Left by John Ruffino
Google Review
- November 13, 2018
Left by Janis Lakin
CarGurus Review
- November 10, 2018
Left by Chevellewtf
Very responsive, Karen was great at communicating with me. I switched gears and went for different type of vehicle that was much closer to where I live.
Cars.com Review
- November 06, 2018
Left by AJD
Always polite, always friendly and helpful. They go above and beyond what you would expect. Nice waiting room or free loaner cars. Even wash your vehicle before giving it back!
Cars.com Review
- November 06, 2018
Left by VolvoVA
I waited at the service center while my car wa being serviced. The waiting room is comfortable with a large TV, water, coffee, and snacks available. My car was ready when they stated. My service manager was very polite and may sure that I knew and understood what they were going to do. When the...
Google Review
- November 06, 2018
Left by Karl Soller
I feel I can trust the Service Department at Don Beyer Volvo. My most recent service was fairly extensive and when a new problem was discovered over the initial work they completed that in a timely manner and at a fair price. Staff are courteous and professional.
Cars.com Review
- November 05, 2018
Left by BRYANDT ROSE DICKERSON
I have been a customer for over 21 years. The customer service and maintenance/Repair have been exceptional. My current customer service representative, Will has been timely in providing status updates.
Cars.com Review
- November 05, 2018
Left by Yuri V
I went in for repairs to my car and received outstanding service from Kia division. I would definitely recommend them to friends. Love the car wash service there.
Facebook - Web Review
- November 04, 2018
Left by Karen Hawbecker
I am the happy owner of a beautiful new Volvo XC-40 that I purchased from Don Beyer Volvo in Falls Church. When one of the sensors for the passenger airbag was malfunctioning, we found out that, because the vehicle model is so new, there was only one replacement part to be found in the entire...
Google Review
- November 03, 2018
Left by Allyson Ashley
Google Review
- November 03, 2018
Left by portoroc77 .
I have been getting our vehicle serviced here for over 20 years. Will and Phi took very good care of me, and I would highly recommend their service to anyone with a Volvo, regardless of the vehicles age.
Google Review
- November 02, 2018
Left by Dorothea Lyas
I had an exceptional experience with all the personnel I interacted with on 10/31/18.
Google Review
- November 01, 2018
Left by portoroc77
I have been getting our vehicle serviced here for over 20 years. Will and Phi took very good care of me, and I would highly recommend their service to anyone with a Volvo, regardless of the vehicles age.
Google Review
- October 31, 2018
Left by guiding baxiang
Cars.com Review
- October 31, 2018
Left by Kent M.
I'm so glad I found Don Beyer Volvo of Falls Church! I'm a fairly new customer there and each time I visit the Service Department, I experience top notch customer service. My Service Advisor, Phi, is remarkable. He is super thorough and makes sure I'm pleased with the work performed on my car. Even...
Cars.com Review
- October 31, 2018
Left by Christina D.
Had an awesome experience at Beyer Kia Falls Church! So glad I chose them for my first visit; I will definitely be a loyal customer! Chris was super kind and helpful when I arrived and all of the professionals there are willing to go above and beyond to ensure a great experience! Thanks again!
Cars.com Review
- October 31, 2018
Left by Kim
Will and Chris are AWESOME service advisors! If it was not for them, I would not have been going to this location for over ten years. They are always willing to answer my questions.
Google Review
- October 30, 2018
Excellent customer service and overall experience
Google Review
- October 30, 2018
My service adviser, Jeff Washington, was excellent. The car needed much more service than I anticipated.he explained carefully, gave me options and a fair price.Don Beyer provided a loaner which made the day easier. He is the best service person I have had a Don Beyer
Google Review
- October 30, 2018
Best car buying experience to date. Theyre committed to a fair and honest process with little pressure. Mike Moore was my sales rep and he was thorough, responsive and cognizant of our goals. His professionalism won us over and it certainly helped that we loved the car that we brought home.
Google Review
- October 30, 2018
I bought an XC60 from Don Beyer in Falls Church and I am more than happy with the treatment and service I get there. I used to have an Audi and dreaded any interaction with the Audi dealer. But Don Beyer really seems to prioritize customer service. Im always welcomed when I come in and my service...
Google Review
- October 30, 2018
We had to buy a car under unfortunate circumstances but received great service and support from Don Beyer Volvo. We are first time Volvo owners and Mike was excellent at helping us. Never pushy for a sale and very responsive and listened to our needs.
Google Review
- October 30, 2018
We had a wonderful experience. They were very helpful especially Nam Cho. Even though we couldnt get financed, they were so professional and helpful. We got the car anyway. I would definitely recommend Don Breyer Volvo in Falls Church, VA to everyone. We will return one day for our next vehicle. ...
Cars.com Review
- October 30, 2018
Left by CCSRacer
Don Beyer Volvo has serviced our S60 since it was new and still running strong after 190,000 miles all because they care about doing a good job on our car service. Quality in their workmanship means something to them and it shows.
Google Review
- October 29, 2018
Left by Philip J. Power
Excellent customer service and overall experience
Google Review
- October 29, 2018
Left by Jay Lucey
Every time I've had my XC90 serviced at Don Beyer, every aspect of the experience has been professional. Courteous and clear communications is the standard at Don Beyer
Cars.com Review
- October 29, 2018
Left by WC
Great service experience coming in without an appointment! The service staff kept me informed of the repairs and they were performed on time at the listed price. They fit me into the schedule somehow and went out of her way to find that a part of my repair was under warranty. The staff got a me a...
Google Review
- October 28, 2018
Left by Jeri Epstein
My service adviser, Jeff Washington, was excellent. The car needed much more service than I anticipated.he explained carefully, gave me options and a fair price.Don Beyer provided a loaner which made the day easier. He is the best service person I have had a Don Beyer
Google Review
- October 26, 2018
Left by Luke Burtnett
Cars.com Review
- October 26, 2018
Left by KP
Six years this week since we bought our Kia here and every single experience has been great. We took the car in for a recall check last week - turned out we were fine - and meanwhile got the car inspected, free oil change, free inspection, wipers changed and wash and vacuum. The charge was $20. I...
Facebook - Web Review
- October 25, 2018
Left by Gerry Oosterholt
The Sales person, Mike Moore, was wonderful. I ordered a new model and he kept me up to date on delivery. So far so good - love the new car, and to date working with Don Beyer Volvo has been really good!
Google Review
- October 23, 2018
Left by Kim Kemp
We had a wonderful experience. They were very helpful especially Nam Cho. Even though we couldnt get financed, they were so professional and helpful. We got the car anyway. I would definitely recommend Don Breyer Volvo in Falls Church, VA to everyone. We will return one day for our next vehicle. ...
Google Review
- October 20, 2018
Left by Madeleine Field
John Schmied is an outstandingservice advisor!!! He's courteous, professional and informative. John kept me appraised on the status of my car (2005 XC 70 Volvo) repair.Once the repairs were completed John thoroughly explained every detail of the repair. I love Beyer Motors for everything it offers!!!!