Google Review
- November 19, 2019
Mike I. was great, took a test drive, liked the Metris, working on the deal
DealerRater Review
- November 19, 2019
My experience from begging to end was exceptional both Eli Kalajian and Chris Huling offered top notch service and exceptional communication. It was a pleasure interacting with them.
DealerRater Review
- November 19, 2019
Great purchase as always at that dealer, quick honest, on time, brought second new car from this dealer, and will be buying another one soon.
DealerRater Review
- November 19, 2019
am a repeat buyer, love the service and people fast, efficient, yet know art of the deal excellent, brilliant, folks highly recommend them will buy again
Google Review
- November 19, 2019
Left by Sara C.
Google Review
- November 19, 2019
Left by John P.
Great service all across
Google Review
- November 19, 2019
Left by Anuj S.
Joseph was extremely helpful and made the experience of purchasing a new car seamless!! His personal touch and guidance throughout was wonderful
Google Review
- November 18, 2019
Left by Chamille T.
Truly professional. A refreshing experience!
Google Review
- November 17, 2019
Left by Tiffani S.
I had a wonderful experience getting my leased vehicle serviced with Benzel-Busch. The staff was efficient and a pleasure to work with.
Response from the owner Replied: Hello Tiffani Scott, we are so glad to hear that you had a wonderful experience at Benzel-Busch! We hope to see you again in the future!
Google Review
- November 17, 2019
Google Review
- November 15, 2019
Left by Dilek K.
Google Review
- November 15, 2019
Left by Jill M.
Google Review
- November 15, 2019
Cars.com Review
- November 15, 2019
Steve David is fantastic. He is a great credit to the company. He is knowledgeable, kind, patient, honest and reliable. He is now our go-to for all our car buying needs.
DealerRater Review
- November 15, 2019
Lou is always available! He goes above and beyond to get the information needed. He truly is a professional, and makes you feel comfortable through the whole transaction. He is the reason I keep going back to Benzel Busch.
Google Review
- November 14, 2019
Great place and good attention.
DealerRater Review
- November 14, 2019
Everyone involved in the purchase was exceptional I was shown and drove different models before I made my decision post purchase instruction on the car was thorough
DealerRater Review
- November 14, 2019
Left by Wayne P.
I've worked with Chris Eisman for years. He's extremely professional in every sense of the word. I would highly recommend to anyone who is servicing their Mercedes.
Google Review
- November 14, 2019
Google Review
- November 13, 2019
Left by June R.
Super excellent as always....for the last 16 years!!
DealerRater Review
- November 13, 2019
John Meyer was great, as was Stacey, and the man who explained all the technology of my new car. Everything was explained very well. Thank you.
Google Review
- November 11, 2019
David Tangen is the BEST
Yelp Review
- November 10, 2019
This is probably my worst car dealer . My husband and me went to lease a car . By some manager we had been introduced to some sales guy, with a name Peter . With his remarks and talk, he made it sound like we have no money and he is not not sure if we can afford it. He kept talking on monthly...
DealerRater Review
- November 09, 2019
Scheduled the service visit for 8am via the App-received confirmation number, however when I got service center-appt was not listed on your end.
DealerRater Review
- November 09, 2019
Wouldnt go anywhere else. Ive bought 3 cars this year from them. !!!! The best there is. Wouldnt go anywhere else, ever! Thank you!!!!
Cars.com Review
- November 09, 2019
This is the third time we are buying a car from the dealership. John our sales person is professional, accommodating . He always follows through and makes for a great overall experience.
Google Review
- November 08, 2019
DealerRater Review
- November 08, 2019
I am always treated professionally and courteously. My car is always taken care of to my satisfaction and I leave feeling very good about the service
Cars.com Review
- November 08, 2019
Left by Elizabeth N.
This was my first time purchasing a Mercedes my experience was over the Top thanks to Doug Ryan and Jason Burgoyne Thank you so much for a amazing experience Elizabeth Nardi
Google Review
- November 07, 2019
Chris was awesome~
DealerRater Review
- November 07, 2019
Was in and out on time, and the loaner car was already prepared to be picked up. I made it to work on time in the morning and before 9am.
Cars.com Review
- November 07, 2019
As I have been accustomed to receiving great service from each member of the service team; it is no surprise that they continue to achieve, once again, top ratings in this survey. Frank Armando is a pleasure to deal with and keeps me informed with the progress of the vehicle's service; a true...
Google Review
- November 06, 2019
Left by Maria D.
DealerRater Review
- November 06, 2019
Awesome service. They went above and beyond by mounting by plates in the way I requested. Thank you for an amazing first service experience at Benzel
Cars.com Review
- November 06, 2019
Left by Maryann S.
The service was worry free and fast. easy in and easy out.
Google Review
- November 05, 2019
Left by Pamela D.
Google Review
- November 05, 2019
Left by Sean M.
DealerRater Review
- November 05, 2019
I don't put very many miles on my cars, however when I have them serviced, Chris Iseman is the best! Been working with Chris in service since the 90's
Google Review
- November 05, 2019
Peter Poliandro is the worst sales I have ever met. PERIOD.
Google Review
- November 04, 2019
Cars.com Review
- November 04, 2019
Left by Taehum J.
2018 GLC 63 SUV Kept having wiper issue (this is a known issue, it's all over the place if you Google it). Got serviced for 3 times for the same thing. Benzel was willing to help and I appreciate that but I just find it very weird that MB cannot make basic of the basic work normal?? They said...
Google Review
- November 02, 2019
Put a deposit of $1000 to hold a car back in Aug 24. Found a car with better options at other dealership and ended up buying it. Requested a refund of the deposit and haven't received it yet as of 11/2.
Cars.com Review
- November 02, 2019
Left by Jamie G.
The experience of buying my car was because of my salesman, Louis Gallo. He made it so easy with no drawn out process.
DealerRater Review
- November 02, 2019
This is my second lease through Lou Gallo. He is a very nice and professional member of the MB sales force. He was always available, worked with me on our timeline and really did his best to get me the car I wanted in a timely fashion. I have recommended him to others. He will be the first person I...
Benzel-Busch Motor Car Replied: Hello prd123, we appreciate your kind words and review!
DealerRater Review
- November 02, 2019
I am a very demanding customer and my service provided by Dave Tangen was exceptional. My car had a unexpected issue rendering the car undrivable but Dave got back in touch with me within a very short time and worked me in. I was provided a loaner car immediately and was able to get back to work...
Benzel-Busch Motor Car Replied: Hello CLS550, we appreciate your kind words and review!
Cars.com Review
- November 02, 2019
Regular service visit. From the time I arrived the staff was amazing. Very considerate, accommodating and extremely nice group of people. I can only assume the mechanics who worked on the car were just as efficient and good.
Google Review
- November 01, 2019
Left by Shijie C.
Google Review
- November 01, 2019
Google Review
- November 01, 2019
Left by Marjorie G.
Google Review
- November 01, 2019
Amazing staff and services
Google Review
- November 01, 2019
Left by Amy Q.
service is the best .
Cars.com Review
- November 01, 2019
Left by Orshum L.
As soon as I drove in someone greeted me and took me inside to see an adviser. Everyone was nice an friendly.
Google Review
- October 31, 2019
Left by Cheick K.
DealerRater Review
- October 31, 2019
Doug answered all my questions, made my selection process a breeze! Very knowledgeable and made me feel comfortable. He was patient and didnt pressure me as most salespeople do at other dealerships. Would definitely do business again,and highly recommend benzel bausch.
Benzel-Busch Motor Car Replied: Hello Princess1223, we appreciate your kind words and review!
Google Review
- October 30, 2019
Google Review
- October 30, 2019
I was greeted promptly and personally. With in minutes my adviser (Frank) had all my paper work ready. Turns out my vehicle needed more work than I thought, but the staff at Benzel-Busch worked quickly to get my car back to me. I'm very happy with the service I received at the dealership, and...
DealerRater Review
- October 30, 2019
I should have just come here first. The service at this dealership is far superior to other dealerships I went to while looking for a car. Lamont Sauders was great to work with.
Benzel-Busch Motor Car Replied: Hello Anthony, we are so glad to hear that you had a great experience! We will pass on your kind words to Lamont.
DealerRater Review
- October 30, 2019
Went there with a bubble in my tire, I gave them my car on Friday morning and Chris said he was going to call me Friday night, never got a call and I had to reach out to him to hear an answer. He then said to me that the tire warranty that I purchased when I got the car wasnt compatible with their...
Benzel-Busch Motor Car Replied: Hi Brian, We apologize the warranty company didn't fully cover the repairs. Since we do not have a relationship with this warranty company they will not honor $0.00 cost. In order to try to satisfy you, we waived the charge. We also did not have the tire in stock on Friday and had we ordered it, would have taken longer for the repairs to be completed. We sent one of our driver's to physically get the tire to get you back on the road as soon as possible. We apologize your visit did not go as planned, and wish you better luck elsewhere. Kind Regards,
Google Review
- October 29, 2019
Left by Alex K.
Google Review
- October 29, 2019
DealerRater Review
- October 29, 2019
Sandro was great!!! He met all my needs and was truly a great help in purchasing my new car. He even we above and beyond to make sure I secured a extended warranty. I couldn't have done it without him.
Benzel-Busch Motor Car Replied: Hello Nai1218, we appreciate your kind words and review!
DealerRater Review
- October 28, 2019
Recent purchase of Mercedes glc300 at this dealership with Doug - very pleasurable and successful service, amongst my experience of a very patchy industry of used car sales people
DealerRater Review
- October 28, 2019
Our Service Advisor, Scott Bateman, was very knowledgeable and professional. He took time to understand what our concerns were and explained what their course of action would be to remediate our issue. He provided timely status updates which was very helpful.
DealerRater Review
- October 28, 2019
This is our 4th Mercedes-Benz 2019 CLS 8000 miles shock service done well, Chris was knowledgeable. Happy to drive without noisy from the back. Thank you.
DealerRater Review
- October 28, 2019
Updated Review from a month ago: So I get a call a week after writing the review below & the service advisor promises to reimburse me for the additional expense that was incurred. Only condition is I remove my review. Even though nothing was going to reimburse me for my aggravation, I agreed &...
Cars.com Review
- October 28, 2019
Everything here was phenomenal. I dealt with Lamont Sauders who was great to work with. Just a great, pleasant experience from the moment I walked in to the moment I left. Awesome.
Willy Aramayo Replied: Hello Anthony D, we are so glad to hear that you had an outstading experience! We appreciate your review and we hope to see you again in the future!
Google Review
- October 27, 2019
Left by Corey B.
DealerRater Review
- October 27, 2019
Great service as always. Everything was perfect as usual. Thank you. The valet service, Carcierge Valet, was also a very big help. Theyre an Excellent company.
Google Review
- October 26, 2019
The moment you walk in the staff makes you feel very welcomed. They do a great job working out deals.
Google Review
- October 25, 2019
Left by Kiran D.
most dependable and friendly dealer servicesThank you
DealerRater Review
- October 25, 2019
John Powell is always excellent in scheduling and making sure everything is perfect. Our visits to the service department are always excellent. The waiting area is always impecably clean and all the staff members are always gracious and accomodating
DealerRater Review
- October 25, 2019
Sandro and Mathew were extremely professional and courteous. I never felt pressured and was comfortable exchanging ideas. I would recommend them to my friends and family and will keep coming back to you guys- this was my second vehicle with you guys and am very happy so far. Chirag
Yelp Review
- October 25, 2019
I just left this dealership and can't tell you how helpful all the folks in the service area were. Especially Chris Huling. Keep doing what your doing and I will be back to lease/buy/service with Benzel-Busch going forward. Thank you again!
Cars.com Review
- October 25, 2019
Left by Jonathan B.
Michael made my car buying experience seamless and very easy! He was very attentive and accommodated all my needs and requests. It is safe to say I will be a returning customer and referring all my friends and family to this dealership.
Willy Aramayo Replied: Hello Jonathan Babia, we appreciate your kind words and review!
Google Review
- October 24, 2019
Google Review
- October 23, 2019
Great experience shopping for a car here. Ben has been an excellent sales person who is very helpful and honest. Highly recommended.
Google Review
- October 23, 2019
Left by Hanna G.
DealerRater Review
- October 22, 2019
I live in CT and have been doing business with Benzel for quite a few years now. I am always impressed by their professionalism, courtesy and willingness to put the customer first. They always make things easy, getting to the bottom line quickly on the deal and getting me in & out without hassle....
Google Review
- October 21, 2019
Bought a car recently from Benzel-Busch and, while I live down in Florida and conducted the deal almost 100% remote, it was quick and painless. Negotiations were straightforward and I feel like I got a good deal on a great car. Doug helped make it all very seamless so when I showed up at the...
DealerRater Review
- October 21, 2019
Very pleased with the Service. Happy to view my car as it was being worked on. Service advisor, Harold was very knowledgeable & answered all my questions. He was transparent about the cost upfront & there were no surprises at the end with the bill. Will service my other car here as well. Thank you.
Google Review
- October 20, 2019
Left by Kenneth T.
I did not have an appointment. I picked up my registration for my new car the day before and there was a problem with the back plate that holds the license. I brought the car in to have it fixed, they fixed it immediately and also assisted me to link mbrace. They were extremely helpful, diligent,...
Google Review
- October 19, 2019
Google Review
- October 19, 2019
Google Review
- October 19, 2019
Google Review
- October 18, 2019
Lino Cascardi has been my salesperson for many years and has always been an absolute gentleman and friend. He goes out of his way to see that everything is in order and properly taken care of in selecting a new vehicle and making sure that all the specifications are good for my particular needs. My...
DealerRater Review
- October 18, 2019
I arrived an hour earlier than my service appointment time but was still welcomed. My service representative was efficient and courteous and I completed the necessary paperwork for a loaner car. Mr Torrill suggested I include a tire rotation for $185 which I agreed to only to call and cancel when I...
DealerRater Review
- October 18, 2019
Whether it's the sales team, the service dept. staff, or the auto technicians, all are superior in their interactions with customers. I've been buying cars from this dealership since 1966, and will continue to do so in the future.
Google Review
- October 17, 2019
Google Review
- October 17, 2019
Wonderful service, I did not have an appointment, but they quickly took me in and checked my tires and reset the tire gauge. All in only 10 minutes. Thank goodness...
Response from the owner Replied: Hello Alice W, we appreciate your review!
Google Review
- October 17, 2019
Left by Eugene S.
ALWAYS EASY WORKING WITH CHRIS ISEMAN
Google Review
- October 16, 2019
Left by Susan P.
My name is Susan Polles and I purchased the GLA 250 from John Meyer and this overall experience was exceptional. He was professional, understood my needs and budget. It was a simple seamless process with a stress free experience...going forward I would recommend anyone interested in the Mercedes to...
Cars.com Review
- October 16, 2019
Left by Keith B.
Chris Iseman was very informative. The work was done promptly and neatly. The car was very clean when I got it back and the loaner car was very nice.
DealerRater Review
- October 16, 2019
Benzel-Busch is the third MB dealer I have used and they will be the only dealer I will use in the future. Giovanni and the entire team, including Joe and Stacy were excellent to work with. I couldn't be happier with my experience at Benzel and will recommend them without reservation. I also got...
Google Review
- October 15, 2019
Left by Pinakin P.
Google Review
- October 15, 2019
Left by Jenny R.
Google Review
- October 15, 2019
Left by Tamer N.
Google Review
- October 15, 2019
Over the years I have owned several MB's and have enjoyed them all. My wife was having a problem with her ML 350 and our local dealership was unable to find the cause after several months. I was speaking with a friend who knows Mercedes very well and Benzel - Busch came up in the conversation. I was...
Google Review
- October 15, 2019
Financed C300 4MATIC.Awesome service. Went in on Saturday, deal closed, got the car following week.Frank Lauro - great guy. Fast responses on text messages rather than waiting for emails to come back. Quick follow-ups with any issues. Highly recommend. Handling and processing documents was also...
Response from the owner Replied: Good Morning, Thank you for taking the time out to review our dealership! Here at Benzel Busch we strive to make every experience a great one so we are very glad to hear our efforts have paid off. We agree, Frank Lauro is pretty great at what he does. We are happy he made this experience a hassle-free one! Hope you are enjoying your vehicle!Sincerely,Willy AramayoClient Care Manager
Google Review
- October 15, 2019
Our sales person, Eli, was outstanding.
Response from the owner Replied: Hello John Alberto, we appreciate your review!
Google Review
- October 15, 2019
It was a wonderful experience. I felt special and was treated with the utmost respect. All the associates were very kind and professional. Special thanks to Sandro Martinez he was great. I would definitely shop here again, definitely!
Google Review
- October 14, 2019
Left by Jordan C.
Cars.com Review
- October 14, 2019
Left by Amador G.
the service its always exceptional, if decide to lease a new Mercedes will continue to use this dealer for service.
Cars.com Review
- October 14, 2019
Left by Thomas M.
Exceptional purchase experience as well as the service provided on my vehicle by the Service Dept.
Willy Aramayo Replied: Hello Thomas Milanak, we appreciate your kind words and review!
Google Review
- October 13, 2019
Left by Robert D.
Google Review
- October 12, 2019
Google Review
- October 12, 2019
Left by Mary E.
Very efficient exceptional service Thank you
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 10, 2019
Cars.com Review
- October 10, 2019
Sales person Doug was exceptional - very pleasing experience with him - friendly and accessible without being pushy
Willy Aramayo Replied: Hello Tim. Milton, we appreciate your kind words and review!
DealerRater Review
- October 10, 2019
Bough a pre-owned there. The environment is very nice, and service is great too. Got myself a very good deal on the car also.
DealerRater Review
- October 10, 2019
I was in the market for a used E Class with low mileage. Benzel-Busch had an excellent selection and the purchasing process was very professional and customer service friendly. Mike, the sales representative, was extremely knowledgeable about the product line and we negotiated a very fair deal. ...
Google Review
- October 09, 2019
Left by Steve H.
Google Review
- October 09, 2019
Google Review
- October 09, 2019
Google Review
- October 09, 2019
Google Review
- October 09, 2019
Love the people in service and sales but the people in financial services have failed me so many times that I can no longer justify using this company in the future. It should not be so hard to send in an odometer meter reading and get my title proving that I own the vehicle. I have talked to seven...
Cars.com Review
- October 09, 2019
Frank Armando was very kind and professional. The little concern was not just let slip, but they did their best to fix it.
Willy Aramayo Replied: Hello Yoonsoo Kim, we appreciate your kind words and review!
Cars.com Review
- October 09, 2019
An exceptional experience. Every step of the way--- the services were seamless. Talia is perhaps the best salesperson I have had during my 35 years buying Mercedes products; I won't go anyone else but Benzel-Busch in Englewood NJ.
DealerRater Review
- October 09, 2019
Great it was a pleasant experience courteous fast very professional.the waiting room very comfortable with brewages so I am very happy of my visit.
DealerRater Review
- October 09, 2019
Service appointment was easy to get. Arrival at the dealership was well organized. Our advisor, Tim Torell, was courteous and knowledgeable and kept us informed about the progress of the service through emails and texts. A loaner car was provided. Our car was repaired in a timely fashion and was...
DealerRater Review
- October 09, 2019
1 call to my salesman and my service, loaner, and insurance ( cracked rim) were taken car of. Thank you Giovani and Chris! Great job, much appreciated.
DealerRater Review
- October 09, 2019
Thanks Benzel-Busch service for repairing my vehicle ahead of schedule. The service experience is always above and beyond what I have ever experienced with other dealers.
Cars.com Review
- October 08, 2019
Chris Huyling took care of my car and he was thoroughly professional. He worked with my schedule and was flexible. I will bring my Car for service to them anytine.
Google Review
- October 07, 2019
Left by Alfonso P.
Google Review
- October 07, 2019
Response from the owner Replied: Hello Vlad NY, we appreciate your kind review!
Google Review
- October 07, 2019
Google Review
- October 07, 2019
Cars.com Review
- October 07, 2019
Frank Armando and the entire crew who served me were professionals and knowledgeable in their work
DealerRater Review
- October 07, 2019
It is because of the professionalism and courtesy that was shown to me by Chris Iseman that I remain a continued customer of Mercedes Benz
Google Review
- October 05, 2019
Left by Stuart K.
Excellent + + + + +
Google Review
- October 05, 2019
Left by Evelyn M.
yes it was exceptional service as usual thank you
Response from the owner Replied: Hello Evelyn Miranda, we appreciate your kind words and review!
Google Review
- October 05, 2019
Brought in my car for tire problems.I have purchased the tire insurance when I purchased the car, so I brought it in thinking theyd replace it and I go on my way.However, the service advisor Chris Iseman from the beginning, was very unprofessional and treated me like I was below him.However, since I...
DealerRater Review
- October 04, 2019
Left by Edna D.
I'm a return customer to this Mercedes dealer.I received an offer via email that was an actual offer, not just a teaser. Worked out for me. Excellent service. Courteous staff. I not own a 2019.
DealerRater Review
- October 03, 2019
it was great,k Digiovani had all the documents ready and Joanna was exceptional in introducing me to all the new features, and it was done in less time that I had expected.
DealerRater Review
- October 03, 2019
Extremely efficient and attentive to the customer. From the check-in throughout the servicing the staff was keeping the customer updated on the progress and estimate of the completion time.
DealerRater Review
- October 03, 2019
The scheduling and entire process was easy and quick. I was brought a loaner as requested and kept up dated throughout the process. Everyone is very friendly and helpful.
DealerRater Review
- October 03, 2019
They did a great job servicing my car, first time going to this dealer, referred by a service technician that works at this dealership. Ask for Tim Torell, he's the best, hooked me up with a brand new 2020 GLE Loaner as well as a discount on my service on my 2018 E Class. Will def be going back with...
Yelp Review
- October 03, 2019
They did a great job servicing my car, first time going to this dealer, referred by a service technician that works at this dealership. Ask for Tim Torell, he's the best, hooked me up with a brand new 2020 GLE Loaner as well as a discount on my service on my 2018 E Class. Will def be going back with...
Google Review
- October 02, 2019
Google Review
- October 02, 2019
Google Review
- October 02, 2019
Google Review
- October 02, 2019
Google Review
- October 02, 2019
Google Review
- October 02, 2019
Left by Andrew R.
Google Review
- October 02, 2019
Response from the owner Replied: Hello Dennis Frohnapfel, we appreciate your kind review!
Google Review
- October 02, 2019
Left by Moshe B.
This is now the second vehicle I leases from them. Rich handled all of my problems and has made me happy with both vehicles. Rich is quick, efficient and good at what he does. I thank Rich for yet again exceeding my expectations!!!!
Google Review
- October 02, 2019
Left by Catherine M.
Stephen David was our sales rep and he truly did all he could to help me find the right for me. Jason and Scott also added to the outstanding experience.
Google Review
- October 02, 2019
At this time, my wife had been there. I was told it was great and there's no uncomfortable things at all.
Google Review
- October 02, 2019
so wonderful ! your service staff is exceptional in helping an elderly person with her tire pressure. in and out in just a few minutes....
DealerRater Review
- October 01, 2019
Left by Mark Z.
The best experience I ever had at a car dealership! Giovanni is very professional as a salesperson and as a car expert. He gave us the best service that we ever have. He and Jason are very honest, they didn't promise me anything that they can't provide. I strongly recommend doing business with them.
DealerRater Review
- October 01, 2019
Left by Andrea A.
I loved dealing with Benzel Busch. They were extremely professional and helpful. My salesman Frank and finance were great. I would recommend this dealership to anyone wanting to purchase a Mercedes.
Google Review
- September 30, 2019
DealerRater Review
- September 29, 2019
John Meyer was everything you would want in a car salesman. He was patient, informed, professional and caring. I didn't know what to expect but I was pleasantly surprised by my experience with the Benzel Busch dealership. John spent the better part of a day with me saw the process through from...
DealerRater Review
- September 28, 2019
While driving my daughter to school got signal that had a flat tire. I called the dealership and they said come right in. The service associate was amazing.
DealerRater Review
- September 27, 2019
Drop off, getting loaner car, and pick up all very efficient and smooth. Work on malfunctioning traffic reporting in GPS navigation solved the problem. Very professionally run service department.
DealerRater Review
- September 27, 2019
Scott Bateman was efficient and kept me up to date on service appreciated loaner provided Car was delivered clean and in superb condition despite the rain
Cars.com Review
- September 27, 2019
I always ask for Andrew Gomez when I go for service at Benzel Busch, he always goes the extra mile!
DealerRater Review
- September 26, 2019
Michael was exceptionally knowledgeable and accommodating. He not only matched our budgetary needs, he also insured the car matched our expectations. The delivery process was meticulously performed, making sure all aspects of the car were explained. Everyone from upper management, sales, and...
Google Review
- September 25, 2019
Google Review
- September 25, 2019
Google Review
- September 25, 2019
Google Review
- September 25, 2019
Left by Giana D.
Google Review
- September 25, 2019
Google Review
- September 25, 2019
Left by Jeffrey K.
Service at Benzel Busch always exceeds my expectation,. Highly recommend to anyone.
Response from the owner Replied: Hello Jeffrey Kim, we appreciate your review!
Google Review
- September 25, 2019
My last visit was good, very efficient..
Google Review
- September 25, 2019
Peter Poliandro is the worst sales I have ever met.
Cars.com Review
- September 25, 2019
Left by Joy C.
sir Yusuf is the best! i love my new GLA250 2019 denim blue!
DealerRater Review
- September 25, 2019
Customer service is always excellent. Very courteous and professional and fast! I am always kept up to date on the status of my cars service and wait time. Also the lounge area is amazing! Coffee, bagels, yogurt, sandwiches!!
DealerRater Review
- September 25, 2019
From Start to finish I received everything I needed and wanted. The price was negotiated in a mater of hours. Jason was so easy to deal with. The trade I was giving in was a price that was fair. Matt was on top of all the paperwork and delivery. Scott in financing was very helpful and I even...
Cars.com Review
- September 24, 2019
Left by Keith B.
Doug Ryan and Scott Raymond were great and made the process quick and convenient. Stacey, Scott's colleague in finance walked over to check on me and said hi. So did Michael Erlich. The guys who prepped the car for delivery made it look like it had just come off the showroom floor, I will be...
Cars.com Review
- September 24, 2019
I just leased my 9th Mercedes since 1999. There is a reason why we come back. The quality of the cars along with the service of the cars cannot be topped. The staff knows how to treat customers. You walk into the showroom and right from the start you know it's different. I feel like family ...
Willy Aramayo Replied: Hello Fred and Patti, we appreciate your kind words and review!
DealerRater Review
- September 24, 2019
Left by Andrea A.
This was my first experience with Benzel Busch and I was very very impressed. My salesman Frank was professional and went out of his way to make sure my purchase went fast and smooth. Everyone I dealt with the day of my purchase went perfect. I cannot say enough about the employees at Benzel Busch.
Cars.com Review
- September 23, 2019
The entire purchasing process was painless. Doug Ryan was the salesman I dealt with. He was professional, courteous, knowledgeable and never in a second pressured me to purchase anything. Great dealership; great salesman. Highly recommend it!
Willy Aramayo Replied: Hello Alberto, we are so glad to hear you had an fantastic purchase experience at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!
DealerRater Review
- September 23, 2019
This is one classy dealership with no pressure, no hassle, no stress. Doug Ryan, whom I dealt with during my entire purchasing process, was totally professional, courteous, friendly and knowledgeable. No bait and switch nonsense. Everything was disclosed upfront. Doug is simply the best salesman I...
Benzel-Busch Motor Car Replied: Hello Alberto C, we appreciate your very kind words and review! We hope to see you again in the future!
DealerRater Review
- September 22, 2019
Left by Ann C.
This was by far the easiest car purchase Ive ever made. Joe was amazing from start to finish. I will send all my friends and family to this dealership. 5 star service!!
Benzel-Busch Motor Car Replied: Hello Ann Cannon, we appreciate your kind words and review!
Cars.com Review
- September 22, 2019
Very professional. Everything was handled just right by my service tech, Marko. They all make it much easier to have your car serviced.
Willy Aramayo Replied: Hello Jeffrey T. Delinko, we appreciate your kind words and review!
DealerRater Review
- September 21, 2019
Left by Ronald G.
Benzel bush is a professional dealership. The whole process was simple. Who ever I dealt with from the salesmen Mike and Steve. The manager Jason. They all made it easy. No pressure. The car was ready when promised. They answered all my questions. Feel free to call or stop by anytime if we can help...
Benzel-Busch Motor Car Replied: Hello Rrg451@aol.com, we appreciate your kind words and review!
DealerRater Review
- September 21, 2019
All the personnel at B-B are courteous, knowledgeable, and have the customer in mind. The Service Dept. is top-notch, as are the service advisers.
Benzel-Busch Motor Car Replied: Hello Mac B., we appreciate your kind words and review!
Google Review
- September 18, 2019
Left by Gokce D.
Google Review
- September 18, 2019
Left by Soraya H.
Google Review
- September 18, 2019
Left by Samuel B.
Google Review
- September 18, 2019
Google Review
- September 18, 2019
Left by Claudia C.
Very happy with this place! I recommend it to everyone.
Google Review
- September 18, 2019
Left by Karine K.
We had an excellent experience working with Abe. Not only was he very detailed with the vehicle options but he most importantly met the price we were trying to work with. The manager was extremely pleasant and made us feel like the customer truly mattered. My only comment would be towards the front...
DealerRater Review
- September 18, 2019
Once again my experience with BB exceeded my expectations. I took advantage of the valet service and loaner car option for my inspection. Chris Iseman contacted me and went over what service would be performed. After the work was completed, my car was returned serviced and cleaned. Sincere...
Benzel-Busch Motor Car Replied: Hello Herbert L, we appreciate your kind words and review!
DealerRater Review
- September 18, 2019
Tim Torell was great to work with. Explained everything in detail, broke down the estimate ahead of time and then followed up explaining all the charges based on what was covered and what wasn't, Also having a brand new loaner was convenient too. I would definitely go back for service and will book...
Benzel-Busch Motor Car Replied: Hello SJS, we appreciate your kind words and review!
Cars.com Review
- September 17, 2019
The whole buying process was truly exceptional . I would recommend Jay Lee to anyone.
Willy Aramayo Replied: Hello Joan, we appreciate your review and we hope to see you again in the future!
Google Review
- September 16, 2019
Left by Balazs F.
Response from the owner Replied: (Translated by Google) Hello Balazs Black, we appreciate your review!(Original)Hello Balazs Fekete, we appreciate your review!
Google Review
- September 16, 2019
Response from the owner Replied: Hello Crista Governara, we appreciate your review!
Google Review
- September 16, 2019
Left by Zheng X.
Google Review
- September 16, 2019
Google Review
- September 16, 2019
Left by Mi D.
Google Review
- September 16, 2019
Google Review
- September 16, 2019
Google Review
- September 16, 2019
Left by Grace Y.
Google Review
- September 16, 2019
Google Review
- September 16, 2019
Left by Patricia V.
Response from the owner Replied: Hello Patricia Verdejo, we appreciate your review and we hope to see you again in the future!
Google Review
- September 16, 2019
Left by Latisha W.
Google Review
- September 16, 2019
Google Review
- September 16, 2019
Left by Carllene R.
Google Review
- September 16, 2019
Google Review
- September 16, 2019
Left by Bernard K.
Google Review
- September 16, 2019
Google Review
- September 16, 2019
Google Review
- September 16, 2019
Google Review
- September 16, 2019
Response from the owner Replied: Hello Ling Wu, we appreciate the review and we hope to see you again in the future!
Google Review
- September 16, 2019
Could not be more pleased...again
Response from the owner Replied: Hello Paul Koch, we appreciate your kind words and review!
Google Review
- September 16, 2019
Left by Lola S.
The best dealership in NJ! Excellent customer service!
Google Review
- September 16, 2019
Excellent
Response from the owner Replied: Hello Emigdio Gabriel Olivares, we appreciate your review and we hope to see you again in the future!
Google Review
- September 16, 2019
Left by Daniel B.
Ask for Mike Ehrlich
Google Review
- September 16, 2019
Michael Vinci- Sales and Joe Herman-Manger of Benzel Busch, the BEST!!!
Google Review
- September 16, 2019
nice SERVICE
Google Review
- September 16, 2019
Had two vehicles in for service at the same time. Picking of first vehicle was a 15 mins process - to be expected. For the second vehicle, I texted service ahead with anticipated pick up time so the vehicle could be prepared. The valet recognized me and walked me to service reception. They...
Response from the owner Replied: Hello K S Yun, we appreciate your kind words and review! We will pass on your words to Jay.
Google Review
- September 16, 2019
Marko was great.
Google Review
- September 16, 2019
Left by Krista W.
Michael Ehrlich was my salesman and he was open and honest about everything. He spent all day with me trying to get me the car I want and deserve. I left the dealership driving the car of my dreams. He called many times after the sales and asked if I was ok and if I had any questions. I highly...
Google Review
- September 16, 2019
I just bought a vehicle from Frank and he was Super nice and Mike also assisted me and he was very nice. Frank worked out a great deal and the sales manager was so accommodating. If you want a great price and excellent service please see Frank at Benzel Busch.
Google Review
- September 16, 2019
Left by Bryan A.
Courteous and professional staff. Smooth used car purchase experience.
Google Review
- September 16, 2019
Left by Catherine K.
Drove into service department without an appointment as my low tire pressure signal came on. It was shortly before 5 pm, a very busy time. I was cordially greeted and when I explained my problem the response was No Problem.....just what you hope to here.. Problem solved with a smile!
Google Review
- September 16, 2019
Atef is wonderful to deal with. He is always so helpful and knows what to do!!
Google Review
- September 16, 2019
Left by Keun soo K.
very impressed w service once I explained the situation .
Google Review
- September 16, 2019
This dealership treats everyone with respect , the staff makes you feel comfortable from the time you walk in the showroom. No other company can compare ....
Google Review
- September 16, 2019
Left by Michelle G.
Always a great experience a Benzel Busch, Our Sales Rep Lou Gallo is the best!!!
Google Review
- September 16, 2019
Left by Edna D.
Excellent car dealer. Bought another Mercedes there yesterday
Google Review
- September 16, 2019
Great buying experience, service was good as well.
Google Review
- September 16, 2019
Giovanni Barbaro best in the business all class
Google Review
- September 16, 2019
Left by Cristian I.
Great experience beats every other Mercedes dealer and by far the other brands
Google Review
- September 16, 2019
Worked with Steve and had a great experience. This was my first entry into luxury autos and I decided on an Audi A4. Was given a lot of attention and had a great time. He was professional, kind, and funny all at the same time. Really quick transaction including my trade in from another state, which...
DealerRater Review
- September 14, 2019
Left by Jame S.
Excellent reception, service, time of care and quality of inspection and care. It was impressive that as I pulled up they immediately registered the car and said I could have it within an hour or so. Help yourself to coffee during the interim.
Benzel-Busch Motor Car Replied: Hello James, we appreciate your kind words and review!
DealerRater Review
- September 13, 2019
Left by Dan F.
Quick drop off, Chris Iseman was great to work with on the service and the loaner car. I received a text message when it was ready, and was able (if needed) to return the loaner car a day later. I was also able to have the car (18 months old) undergo a (long standing) complimentary detailing.
Benzel-Busch Motor Car Replied: Hello danf, we appreciate your kind words and review!
DealerRater Review
- September 12, 2019
I was in the market for a used luxury vehicle and was treated amazingly by Steven and the other staff at Benzel Busch in Englewood. Not only was Steven kind, he was also very funny and made me feel good about my purchase. Even though I ended up going with an Audi A4 they had in inventory, and not...
DealerRater Review
- September 12, 2019
excellent customer service via Niko. doesn't get any better than this. very happy with the entire experience from start to finish. I definitely recommend. Bravo!
Cars.com Review
- September 11, 2019
Left by Andre P.
Dave Tangen is an excellent representative of the brand and always provides exceptional service
Willy Aramayo Replied: Hello Andre Passero, we appreciate your kind words and review!
Cars.com Review
- September 11, 2019
Left by Howard S.
Entire service staff is truly outstanding. Outstanding experience.
Willy Aramayo Replied: Hello Howard Sheikowitz, we appreciate your kind words and we hope to see you again in the future!
Cars.com Review
- September 11, 2019
Left by Mauro A.
I have been leasing my car through your dealership, and your sales associate Lino has been great!
Willy Aramayo Replied: Hello Mauro Annese, we appreciate your kind words and review!
DealerRater Review
- September 10, 2019
Joseph is exceptional employee - you should make sure to keep him fully engaged. This was my 5th purchase from the dealership - one of the big reasons is exceptional service by Joseph.
Benzel-Busch Motor Car Replied: Hello RS, we appreciate your kind words and review!
DealerRater Review
- September 10, 2019
I was introduced to Lou Gallo by a former customer. Lou walked with me through the whole process and was responsive, honest and extremely enlightening and helpful.
Benzel-Busch Motor Car Replied: Hello Lock, we appreciate your review and we hope to see you again in the future!
DealerRater Review
- September 10, 2019
I have been bringing my car for service for years! I refuse to go anywhere. They are always courteous and they always go above and beyond!!!! LOVE the service team! Chris I is truly exceptional.
Benzel-Busch Motor Car Replied: Hello Reecie01, we appreciate your kind words and review!
Cars.com Review
- September 08, 2019
In and out with a loaner as they promised. Service by Frank was perfect and exactly as he said it would be.
Willy Aramayo Replied: Hello fred, we appreciate your kind words and review!
Cars.com Review
- September 07, 2019
Gio is always a pleasure to work with. He makes the process easy and pleasant.
Willy Aramayo Replied: Hello Leo, we are so glad to hear that you had a great experience at Benzel-Busch! We will pass on your kind words to Gio.
DealerRater Review
- September 07, 2019
I have no words to describe Jim for his dedication, patience & helpfulness when striking this deal! I am convinced that no other car is better then MB! I am hooked on to this marvelous car! I hope I continue to drive this car as long as I am able. Thanks.
Benzel-Busch Motor Car Replied: Hello Asha, we appreciate your kind words and review!
Cars.com Review
- September 07, 2019
Left by Maria A.
Lino was the dealership is great I been going there for over 30 years and recommended many friends
Willy Aramayo Replied: Hello MARIA AIELLO, we appreciate your kind words and review!
DealerRater Review
- September 06, 2019
Giovanni, was my previous salesperson and was aware of what type of car I was looking for. He was In regular contact with me when my lease was coming up and we spoke about options. Based on our conversations. he was able to provide me with a good deal on a car matching my previously stated...
Benzel-Busch Motor Car Replied: Hello Ralph T. , we appreciate your kind words and review!
DealerRater Review
- September 06, 2019
This is my 3rd car purchase from the same sale rep Frank Lauro who gives exceptional customer services before & after my purchase. Thank you Frank
Benzel-Busch Motor Car Replied: Hello Garth, we appreciate your kind words and review!
Yelp Review
- September 06, 2019
Waited over 2 hours for them to change a tire. The best or nothing? Nothing would have been better. No information was given to us and there was no reason for it to take this long. Very disappointed.
Willy A. Replied: Hi Paige M.I do apologize for the amount of time it took to repair/replace the tire. I would like to look into the situation however do not have any information. Would you please call me directly at 201-567-1400 x11214. You can also email me at Kind Regards,Willy AramayoClient Relations Manager
Cars.com Review
- September 06, 2019
Left by Denice C.
Great fast service and always accommodated with a loaner car.
Willy Aramayo Replied: Hello Denice Coles, we appreciate your kind words and review!
DealerRater Review
- September 05, 2019
Gio and the staff at Benzel-Busch were committed ensuring that I found a vehicle that I was happy with. Overall, I am very happy with the vehicle and the purchasing experience.
Benzel-Busch Motor Car Replied: Hello R.Ross, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- September 05, 2019
Pat went out of his way to make sure that I was happy with my new car. He explained enough about the features to make me comfortable & especially because he returned a few days later to put my license plates on my car after switching my vanity plate registration to the new car. Be very good to...
Benzel-Busch Motor Car Replied: Hello, we appreciate your kind words and review!
Cars.com Review
- September 04, 2019
Left by Robert L.
good timely service well handled by Chris my service rep
Willy Aramayo Replied: Hello robert lombardo, we appreciate your kind words and review!
DealerRater Review
- August 28, 2019
I didnt expect a lot but Orlando was very patient, friendly and tried to give the best deal as I requested. Definitely Ill recommend him to my friends who need new cars.Tnx, Orlando!
Benzel-Busch Motor Car Replied: Hello Hyoeun Kim, we appreciate your kind words and review!
Yelp Review
- August 27, 2019
This by far is the best dealership I've ever been to from California to Texas to Florida to NYC I've never experienced a dealership honest upfront and caters to your needs. A very comfortable buying experience. Sandro D. Martinez I thank you and the entire team. This is what customer service and...
Cars.com Review
- August 27, 2019
Marko delivered exceptional Service. I very much liked the valet service as it is very convenient especially with working saves a ton of time. Marko was always keeping me up on what was occurring. The payment process on live was seamless. Thank you to the service team!
Willy Aramayo Replied: Hello carolyn guglielmo, we appreciate your kind words and review!
DealerRater Review
- August 26, 2019
Everyone I worked with at Benzel-Busch was professional knowledgeable honest and friendly. They were all extremely helpful with everything from sales and service to the explanation of the features to my financial inquires.
Benzel-Busch Motor Car Replied: Hello Gerardiello33, we appreciate your kind words and review!
DealerRater Review
- August 23, 2019
Left by Tommy L.
Chris Hulings did a great job. He went out of his way to make sure I was satisfied and made sure of it by following up more than once with me. I really appreciate his efforts. Thanks again for a job well done. Sincerely, Tom Liccardo
Benzel-Busch Motor Car Replied: Hello TommyL, we appreciate your review and we will pass on your kind words to Chris!
Cars.com Review
- August 21, 2019
Benzel-Busch is the best car dealership we have ever experienced in more than 50 years of buying, trading and having our cars serviced. With Benzel-Busch it is not just the quality of cars they promote and sell, it is the quality of the entire organization from the "so-called least" to the owners. ...
Willy Aramayo Replied: Hello Wes Ragsdale, we appreciate your very kind words and review! We can't wait to see you again in the future!
Cars.com Review
- August 21, 2019
Left by Daren M.
Benzel Busch is superior when it comes to customer service, quality and price. Truly a remarkable buying experience! Ben Walsh and Jason are the best.
Willy Aramayo Replied: Hello Daren McNally, we appreciate your kind words and review!
DealerRater Review
- August 19, 2019
I could not have leased this GLA250 without the incredible expertise of Mr. Jay Lee. His knowledge and kindness made me feel at home and gained my trust on him. I trusted him 100000% at every step of the process. Thanks so much !! You are the best.
Benzel-Busch Motor Car Replied: Hello Ayoon1004, we appreciate your kind words and review!
DealerRater Review
- August 17, 2019
Frank went above and beyond and made my experience flawless at Benzel - Busch. He thoroughly explained all the options to my husband and me. The best car buying experience I ever had! I am enjoying my GLC 300. A huge thank you to the entire team who helped. I will definitely recommend this...
Benzel-Busch Motor Car Replied: Hello Lulu, we appreciate your kind words and review!
Google Review
- August 16, 2019
Left by Monique A.
Google Review
- August 16, 2019
Google Review
- August 16, 2019
Google Review
- August 16, 2019
Google Review
- August 16, 2019
Left by Calin M.
Google Review
- August 16, 2019
Response from the owner Replied: Hello Jason Robinson, thank you for the kind review! We hope to see you again in the future!
Google Review
- August 16, 2019
Google Review
- August 16, 2019
Left by Meredith W.
Google Review
- August 16, 2019
Left by Artesa L.
Response from the owner Replied: Hello Artesa Lleshi, we appreciate your review!
Google Review
- August 16, 2019
Response from the owner Replied: Hello Debbie Sena, we hope to see you again in the future!
Google Review
- August 16, 2019
Left by Rodney P.
Google Review
- August 16, 2019
Left by Leonardo U.
Google Review
- August 16, 2019
Left by Kristin S.
Google Review
- August 16, 2019
Left by Erblin J.
Google Review
- August 16, 2019
Left by Yongmei Z.
Google Review
- August 16, 2019
Google Review
- August 16, 2019
Google Review
- August 16, 2019
Left by Roxanne A.
Response from the owner Replied: Hello Roxanne Ally, we hope to see you again in the future!
Google Review
- August 16, 2019
Google Review
- August 16, 2019
Response from the owner Replied: Hello Susan Ekisian, we hope to see you again in the future!
Google Review
- August 16, 2019
Left by Nicholas H.
Google Review
- August 16, 2019
Left by Dara C.
Response from the owner Replied: Hello Dara Choi, we appreciate your review and we hope to see you again in the future!
Google Review
- August 16, 2019
Left by Rose L.
Google Review
- August 16, 2019
Left by Joseph S.
Google Review
- August 16, 2019
Left by Jorge A.
Google Review
- August 16, 2019
Good afternoon the service was very good and he was very polite.
Google Review
- August 16, 2019
Left by Joel S.
Excellent and courteous service advisor
Response from the owner Replied: Hello Joel, we appreciate your kind words about the service you received during your visit here! Hope to have you back soon!
Google Review
- August 16, 2019
PROFESSIONAL
Google Review
- August 16, 2019
Left by Doris D.
Really a great experience involving wonderful people...Pat Capasso cares....thank you!!!
Response from the owner Replied: Hello Doris Dinallo, we appreciate your kind words and review!
Google Review
- August 16, 2019
Left by Howard R.
Never again
Google Review
- August 16, 2019
Left by John C.
A great experience but the wait time was rather long
Google Review
- August 16, 2019
Great service!
Response from the owner Replied: Hello Vincent Xuan, we appreciate your kind words and review!
Google Review
- August 16, 2019
Always the best
Google Review
- August 16, 2019
Left by Aiyan J.
I had a very good experience with Michale.
Response from the owner Replied: Hello Aiyan Jiang, we are so glad to hear that you had a very good experience at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
Google Review
- August 16, 2019
Service was great as always.
Response from the owner Replied: Hello Jose Hidalgo, we hope to see you again in the future!
Google Review
- August 16, 2019
Great car buying experience. My salesman Matt and manager Victor were exceptional. I went in with a pre-approved loan in hand but they found me a better interest rate and saved me 0.5%. I will be back in a few years.
Google Review
- August 16, 2019
Giovanni went above and beyond & made sure my experience was seamless at Benzel Busch. He was prompt in responding to all my inquiries. By far the best car buying experience Ive had at Benzel Busch!
Response from the owner Replied: Hello Iris Castro, we appreciate your kind words and review!
Google Review
- August 16, 2019
Personnel were extremely easy to work with in purchasing my vehicle. Great deal.
Google Review
- August 16, 2019
A flat tire issue could only be fixed with this much of courtesy and ease.Real fast service, cozy lobby with free refreshments ( even fresh apples and bananas) hassle free process, courteous stuff( Chris Huling if i spell his name correct? was my rep. for that specific visit) and you are on your way...
Response from the owner Replied: Hello levent ali yildiz, we appreciate your kind words and review!
Google Review
- August 16, 2019
We were very pleased with the prompt service and thorough explanations of the needs of our vehicle.
Response from the owner Replied: Hello Winston Sukhnanand, we appreciate your kind words and we hope to see you again in the future!
Google Review
- August 16, 2019
It was a wonderful experience. Chris was so professional and attentive. It was perfect!!
Response from the owner Replied: Hello Rita Woltin, we are so glad to hear that you had a wonderful experience at Benzel-Busch! We will pass on your kind words to Chris.
Google Review
- August 16, 2019
The guy helped me. He is very helpful. He explained and answered all my questions.
Google Review
- August 16, 2019
Nice place to do business with.. people are very polite and the building is beautiful!
Response from the owner Replied: Hello Ruben B Remigio, we appreciate your kind words and review!
Google Review
- August 16, 2019
Always a pleasure dealing with Orlando. Transaction couldn't be any smoother. He is a real professional.
Google Review
- August 16, 2019
Left by Prakash K.
Surprised the service representative could not give us a date when we can drop the car in the morning and pick it up in the evening for a minor battery problem. His excuse was he did not have access for the service queue. Had pleasant experience in the past. Called paramus benz they gave a next day...
Google Review
- August 16, 2019
John Meyer was extremely helpful with my decision on my new GLC300.
Google Review
- August 16, 2019
Left by Eva A.
The best service, Marco thank you for taking care of 350SLK and I truly enjoyed driving the loaner.. Seriously think I need to upgrade..
Response from the owner Replied: Hello Eva Agerbrink, we appreciate your kind review and we hope to see you again in the future!
Google Review
- August 16, 2019
Left by Al P.
APPOINTMENT WAS FOR AN 8 AM PICKUP. CAR WAS FINALLY PICKED UP AT 11 AM. OTHER THAN THAT, THIS SIMPLE SERVICE WAS FINE.
Google Review
- August 16, 2019
Left by Kim B.
Everyone is very helpful and they do not rush you out.
Response from the owner Replied: Hello Kim Bancroft, we appreciate your kind review and we hope to see you again in the future!
Google Review
- August 16, 2019
Left by Shuaiyi L.
Very nice experience and excited to get my new car.
Google Review
- August 16, 2019
Their even don't fixed tanaka air bag issues.only luxury service no good!
Google Review
- August 16, 2019
So far so.. normal. I may buy a vehicle from there in a few months. We'll see..
Google Review
- August 16, 2019
It's okay. Service department is run well. Some of the people could use a Dale Carnegie course, or a course in human relations.
Google Review
- August 16, 2019
Left by Irma D.
Great management and excellent personalised customer service.
Response from the owner Replied: Hello Irma Daniels, we appreciate your kind words and review!
Cars.com Review
- August 15, 2019
Benzel Busch always provides excellent service in a timely manner. The service providers are profession and follow up with progress reports.
Willy Aramayo Replied: Hello Karena, we appreciate your kind words and review!
DealerRater Review
- August 15, 2019
Service completed successfully and on time. John Powell was very helpful. Everyone I encountered was friendly and helpful. I appreciate the use of the loaner car which was spotless.
Benzel-Busch Motor Car Replied: Hello mbg75, we appreciate your kind words and review!
DealerRater Review
- August 15, 2019
I have been dealing with Benzel Busch since 2001. Most of the Time with David Tengen who is an invaluable resource for your organization. Always extremely, immensely helpful, never flusterred, will never rush your clients and do his best. After buying four cars from you , i had to, unfortunately,...
Yelp Review
- August 14, 2019
I just leased a vehicle from Benzel-Busch and had a terrific experience! I worked with Michael Hill and Kathy Zagula and could not be happier with their professionalism and great service. I spoke with Michael shortly after a deal fell through at another Mercedes dealership and together we built my...
DealerRater Review
- August 13, 2019
Lino Cascardi is the best. Extremely accommodating and made car buying experience easy and enjoyable. Mercedes is a luxury brand and Lino certainly made us feel special and offered up a first class experience.
Benzel-Busch Motor Car Replied: Hello joestucazz, we appreciate your kind words and review!
Cars.com Review
- August 13, 2019
Left by Thomas M.
This is my second vehicle from Benzel And will continue to buy from them.
Willy Aramayo Replied: Hello Thomas Milanak, we appreciate your kind words and review!
DealerRater Review
- August 12, 2019
Lino was outstanding to work with as I usually avoid car dealerships; would recommend him to anyone. He made the experience very pleasurable and even delivered the car to my home.
Benzel-Busch Motor Car Replied: Hello DJD 1966, we appreciate your kind words and review!
DealerRater Review
- August 10, 2019
Excellent and superb service. joseph Herman, the manager , and Giovanni Barbaro, the sales associate, will make sure of your full satisfaction experience at benzel Bouch.
Benzel-Busch Motor Car Replied: Hello Sofia 101, we appreciate your very kind words and review!
DealerRater Review
- August 10, 2019
Great dealer nice salesman great deal excellent service clean smooth transaction very nice detail explanation how to used new car , very happy and good recommended ,
Benzel-Busch Motor Car Replied: Hello Mariusz, we appreciate your kind words and review!
Cars.com Review
- August 10, 2019
My experience with Chris was exceptional. He handled all my questions about my service and made my day. When I was not happy with a SUV loaner Chris got me a sedan.
Willy Aramayo Replied: Hello Gail, we appreciate your kind words and review!
Cars.com Review
- August 09, 2019
Left by Edith M.
I had just purchased my car from Benzel Bush in Englewood on 7/31 I had felt a little vibration when driving. I contact my service advisor Mr Chris Iseman and he got me in immediately with a loaner car. The minor issue was repaired in a prompt and timely manner. Thank you for all that you did. ...
Willy Aramayo Replied: Hello Edith Mikell, we appreciate your kind review and we hope to see you again in the future!
Google Review
- August 07, 2019
DealerRater Review
- August 07, 2019
Everything was okay. They answer all questions. Explain about the car how is technology. What is different than my older mercedes. Sales person was very helpful and respectful..
Benzel-Busch Motor Car Replied: Hello Tekinhalis, we appreciate your kind words and review!
DealerRater Review
- August 07, 2019
Peter helped me find exactly what I was looking for expeditiously, very pleasant experience! No nonsense, and was straight forward and got the deal done.
Benzel-Busch Motor Car Replied: Hello Mrsosoo, we appreciate your kind words and review!
Cars.com Review
- August 07, 2019
Marco was amazing! He was very responsive and made the whole process so easy!
Willy Aramayo Replied: Hello Debbie, we appreciate your kind words and review!
DealerRater Review
- August 06, 2019
Lou and staff are always polite, knowledgeable and accommodating. Its always a pleasure working with them. My wife and I love our new car!
Benzel-Busch Motor Car Replied: Hello PCnasti, we appreciate your kind words and review!
Cars.com Review
- August 04, 2019
Great experience. Worked with Mike E and he was exceptional. Patient and worked with me during the whole process.
Willy Aramayo Replied: Hello Scott G., we appreciate your kind words and review!
DealerRater Review
- August 02, 2019
Left by J R.
Handled any issues comfortably. Addressed all of my service needs and any questions with easy explanation. Frank Armando was the great service man. Ill return to him to get the car service
Benzel-Busch Motor Car Replied: Hello JR, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your kind words and we can't wait to see you again in the future!
DealerRater Review
- August 02, 2019
My car was totaled and Niel in your collision dept was fantastic. He was always able to help us in this very difficult time .He was always pleasant and very knowable.
Benzel-Busch Motor Car Replied: Hello Brenny, we appreciate your kind words and review!
Cars.com Review
- August 01, 2019
Left by Douglas R.
Excellent service, better price, good condition, you cant even tell is from CPO.
Willy Aramayo Replied: Hello, we appreciate your kind words and review!
Cars.com Review
- August 01, 2019
Just leased my fifth car from Lou Gallo. Awesome guy and great salesman. Easy going and personable. I recommend him highly.
Willy Aramayo Replied: Hello Eli Lugo, we appreciate your kind words and review!
Cars.com Review
- July 31, 2019
This is my 3rd car and all of them were from Benzel Busch! I always have the best experience with them. This time I would commend Matthew, Victor and Scott for all the great help they extended and making it happen. I got the car I wanted!, its an awesome car but the whole buying process was...
Willy Aramayo Replied: Hello Maria Ruth Badajos, we appreciate your kind words and review!
DealerRater Review
- July 31, 2019
Left by Kathleen M.
I had the pleasure of working with John Meyer as the lead salesperson. In an effort for me not to wait long John requested Talia to assist me in my selection of vehicle. John was extremely patience with me in this process. After several emails and phone conversations I finally made my decision. ...
Benzel-Busch Motor Car Replied: Hello kmungo, we are so glad to hear that you had an excellent experience at Benzel-Busch! We appreciate your kind words and we hope to see you again in the future!
DealerRater Review
- July 31, 2019
We were recommended to Benzel and James Scott to buy a car. We are loyal Benz people. James did a great job at providing us with the right car at the right price. He listened and understood what was important to us. There was no car sales selling pressure tactics. My wife and I would highly...
Benzel-Busch Motor Car Replied: Hello Stevie D, we appreciate your review and we will pass on your kind words to James!
Cars.com Review
- July 30, 2019
Left by Peter H.
First time buyer at this location, but a prior Mercedes owner bought elsewhere. These guys were the best yet.
Willy Aramayo Replied: Hello Peter Hutchings, we appreciate your kind words and review!
DealerRater Review
- July 29, 2019
I'm immensely happy to have bought my car in a fabulous dealer because I't's seller Michael Ippolito and It's staff are excellent, I recommend to all my friends and anyone who wants to buy your car, do not think about it anymore and go and buy it, at the dealer Benzel-Busch Motor Car, will be happy...
Benzel-Busch Motor Car Replied: Hello Fortwo7777, we appreciate your kind words and review!
Cars.com Review
- July 29, 2019
My service advisor, David Tangent, was wonderful, but repair after repair was expensive break down after break down dangerous making change of car a sad necessity. I loved my G Class miss do the feeling of safety I felt driving it its unique beauty. The experience I had trying to purchase...
DealerRater Review
- July 28, 2019
We brought our 2016 smart ForTwo for service after great disappointment with our old dealer. Was greeted promptly and courteously by our service writer. He explained all that would be done and the cost up front. Car was ready on time and cleaner than I'd ever seen it.
Benzel-Busch Motor Car Replied: Hello jeff42, we appreciate your kind words and review!
Cars.com Review
- July 28, 2019
Left by Mark K.
Eli was excellent n sales from start to finish. Benzel Busch is only lace I would buy a car because of Eli and Sossio.
Willy Aramayo Replied: Hello Mark Kirschenbaum, we appreciate your kind words and review!
DealerRater Review
- July 27, 2019
Benzel Busch Mercedes in Englewood has a very professional dealership. Matthew Beyer was very knowledgeable and helpful throughout the entire process from the sale through the delivery.
Benzel-Busch Motor Car Replied: Hello Lakeshow, we appreciate your kind words and review!
Cars.com Review
- July 27, 2019
One of the best overall service experiences I've had. Would definitely recommend to a friend or client and would consider next purchase from Benzel. Service rep was great! Steve La Mont
Willy Aramayo Replied: Hello Steve La Mont, we appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- July 26, 2019
Great people to work with. Creative and knowledgeable. Made the buying experience transparent.
Willy Aramayo Replied: Hello JC, we appreciate your kind words and review!
DealerRater Review
- July 24, 2019
Tim Torell is the man. Everyone at this dealership is first class in regards to excellent and professional service. Will come back the next time I need service.
Benzel-Busch Motor Car Replied: Hello fuzzybear42, we appreciate your kind words and review!
DealerRater Review
- July 23, 2019
Ben Walsh was amazing. I work in the city so he made sure that everything was completed for me electronically so that I did not need to make multiple visits etc. Everything went so smooth and seamless.
Benzel-Busch Motor Car Replied: Hello Rose, we appreciate your kind words and review!
Cars.com Review
- July 23, 2019
Left by Christopher R.
Overall experience was great. Eli has been assisting me at Benzl Busch for the past 10 years.
Willy Aramayo Replied: Hello Christopher Romano, we are so glad to hear that your experience at Benzel-Busch was great! We appreciate your kind review and we can't wait to see you again in the future!
DealerRater Review
- July 22, 2019
Wanted to work out the price a little more but then the car itself is a Rare kind, so I just went with it. Overall, they were reasonable and willing to work with me. Thank you!
Benzel-Busch Motor Car Replied: Hello tam2crew, we appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- July 22, 2019
Peter Poliandro is the utmost professional -- top notch in all respects
Willy Aramayo Replied: Hello Michael Argenziano, we appreciate your kind words and review!
Cars.com Review
- July 21, 2019
Scott Bateman was exceptionally helpful, he listened to me, test drove my car, and worked closely with technicians to diagnose and fix the problems in my car. He also explained in details what and why was don. It was great service.
Willy Aramayo Replied: Hello Manana, we appreciate your kind words and review!
Cars.com Review
- July 20, 2019
Collision Center Representative Tyler Stephanik gave us 5 Star Service from start to finish!
Willy Aramayo Replied: Hello Linda L Baker, we appreciate your kind words and review!
DealerRater Review
- July 20, 2019
Exceptional customer service. They were extremely efficient and friendly in completing my service. They made things easy and convenient and I felt they were very honest in their work.
Benzel-Busch Motor Car Replied: Hello Englewood, we appreciate your kind words and review!
DealerRater Review
- July 20, 2019
Very pleased with the service dept. efficient drop off of my car; attentive to the items I wanted them to look at - and they fixed them all; readily provided a loaner car.
Benzel-Busch Motor Car Replied: Hello MDL, we appreciate your kind words and review!
Cars.com Review
- July 19, 2019
This is the second car weve purchased from Benzel Bush and Doug Ryan a salesman at Benzel Bush. We first met Doug when purchasing our 2014 Mercedes GLK. We came back 3 weeks ago and purchased a 2018 GLE. Doug Takes the time to make his customers feel great and listens to what the customer...
Willy Aramayo Replied: Hello Maria D, we appreciate your kind words and review!
DealerRater Review
- July 19, 2019
We dealt with Ben Walsh, who was a pleasure to interact with. This was our first experience buying a Mercedes and he guided through the whole process in a very seamlessly manner. I would absolutely recommend Bill and Benzel Busch to anyone.
Benzel-Busch Motor Car Replied: Hello yamilka, we are so glad to hear that you had an superior buying experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- July 18, 2019
Left by Frank L.
Stopped in for an emergency repair (damaged low profile tire from one of NJs many deep potholes) Without an appointment service was quick and up to your usual high standards. Thanks!
Willy Aramayo Replied: Hello Frank Leanza, we appreciate your kind words and review!
Cars.com Review
- July 17, 2019
Service department is very efficient. Easy in and out procedure with loaner car.
Willy Aramayo Replied: Hello Edward Kania, we appreciate your kind words and review!
DealerRater Review
- July 17, 2019
Great customer service and fast turnaround. Thankful for loaner car and free car wash each and every time we come in. Recommend dealer to other people.
Benzel-Busch Motor Car Replied: Hello Carfun, we appreciate your kind words and review!
DealerRater Review
- July 17, 2019
Starting from roadside assistance for a flat tire until i was out of there i have no complaints at all.The only problem was when Chris came to me and said the car was ready we both waited curbside for 25 mins which was annoying.
Yelp Review
- July 17, 2019
Went to this dealer for an airbag recall on my wife's R350, very nice looking dealership and everyone seemed quite professional. Besides the airbag they also did a multi point-safety inspection and washed the car. Out the door I was initially pleased and the next day I started a conversation with a...
Google Review
- July 16, 2019
Left by Maria A.
Google Review
- July 16, 2019
Response from the owner Replied: Hello Roberto Perdomo, we appreciate your kind review and we hope to see you again in the future!
Google Review
- July 16, 2019
Google Review
- July 16, 2019
Response from the owner Replied: Hello Debra Schneider, we appreciate your review and we hope to see you again in the future!
Google Review
- July 16, 2019
Response from the owner Replied: Hello Ehab Mersal, we appreciate your review!
Google Review
- July 16, 2019
Left by Richard B.
Google Review
- July 16, 2019
Left by Justin L.
Google Review
- July 16, 2019
Left by Somak H.
Google Review
- July 16, 2019
Google Review
- July 16, 2019
Google Review
- July 16, 2019
Google Review
- July 16, 2019
Google Review
- July 16, 2019
Google Review
- July 16, 2019
Google Review
- July 16, 2019
Google Review
- July 16, 2019
Google Review
- July 16, 2019
Left by Steve A.
Response from the owner Replied: Hello Steve Arikian, we appreciate your review and we hope to see you again in the future!
Google Review
- July 16, 2019
Left by Stanley F.
Google Review
- July 16, 2019
Left by Harsh S.
Google Review
- July 16, 2019
Google Review
- July 16, 2019
Left by Versha S.
Response from the owner Replied: Hello Versha Sareen, we hope to see you again in the future!
Google Review
- July 16, 2019
Google Review
- July 16, 2019
Google Review
- July 16, 2019
Response from the owner Replied: Hello Natalia Afanasieva, we appreciate your kind review!
Google Review
- July 16, 2019
Google Review
- July 16, 2019
As always, the purchase of my new Mercedes was exceptional!Orlando Dranguet , Sossio Sole and the entire team are the reason why I keep coming back to Benzel-Busch for 24 years.Orlando is the most knowledgeable and personable sales person on staff and Sossio always ensures that the maintenance...
Google Review
- July 16, 2019
Left by Patricia R.
Benzel-Busch Motor Car offers exceptional service from start to finish. I have to say that everyone (a tall order to fill) is courteous and friendly. This is the place to purchase, lease, and have a car serviced.My Service Manager, Chris Iseman, is excellent. I have been working with Chris for...
Google Review
- July 16, 2019
Amazing!!!
Google Review
- July 16, 2019
Great service
Google Review
- July 16, 2019
Left by Beth B.
From beginning to end the experience was exceptional! Luving my car!
Response from the owner Replied: Hello Beth Beyer, we appreciate your kind words and review!
Google Review
- July 16, 2019
Left by Troy G.
I had an excellent experience. My sales person, Mike Ippolito, was thorough, responsive, and listened to what I wanted. He kept me informed throughout the process, got back to me quickly whether by phone or email, and I appreciated that he was always very polite and genuine. The overall process was...
Response from the owner Replied: Hello Troy Galloway, we appreciate your kind words and review!
Google Review
- July 16, 2019
Left by Kyung S.
I had flat tire under rainy day and towed to this dealer. The receptionist and the service manager, all are so kind and ease my stress.I can relax at cozy waiting room while they replace mt tire.When I pick up my car, I was surprised they cleaned my car inside & outside!Thank you a lot!I appreciated...
Google Review
- July 16, 2019
Left by Gina G.
I had the very satisfying opportunity to work with Kathy Z. I knew once we met and discussed my options, I was not going anywhere else to complete my purchase. The process was very easy and I am thoroughly enjoying the ride in my GLA 250.
Google Review
- July 16, 2019
Congratulations Benzel Busch. You upped your game. We brought our E-400 convertible in for its 2 year service and your team, especially "Harold Reyes", responded beautifully. Nice job.
Response from the owner Replied: Hello Lou Piombino, we appreciate your kind review and we hope to see you again in the future!
Google Review
- July 16, 2019
Very pleased with my GLC300..James Scott was my salesperson at Englewood NJ dealer, he was amazing.. Very patient and understanding of my needs and he made the deal happen along with the GM, Joseph Herman, who was awesome too..They stayed late to get me the car that day. Stacey in the finance...
Response from the owner Replied: Hello kathy derrico, we appreciate your kind review and we hope to see you again in the future!
Google Review
- July 16, 2019
Left by John P.
Excellent Experience. Professional, with great communication. I will be returning.
Google Review
- July 16, 2019
I wanted to thank Sossio for the professional service, what an amazing guy helps in anyway possible definitely suggesting when visiting ask for Sossio to be treated like a family. Great service!!!
Google Review
- July 16, 2019
Left by Philip K.
It's my luck to find Mr.Frank Armando at Benzel - Busch.He is so much professional to know every details of my GL450.Before I mention anything about my car maintenance, he knows already what kind of care & treatments my car should be received. I'm always satisfied with Frank's sincere support &...
Response from the owner Replied: Hello Philip Kim, we appreciate your kind words and review!
Google Review
- July 16, 2019
Make sure to see Sossio or Craig, they'll make sure you're one happy customer!
Google Review
- July 16, 2019
Left by Grace R.
Its always a pleasure taking my car for service
Response from the owner Replied: Hello Grace Robinson, we appreciate your review!
DealerRater Review
- July 12, 2019
Have been dealing with Benzel Busch for many years and it always goes seamlessly. Salvino the manager is by far the best in customer service. Hes always personable and willing to help work on whatever situation youre looking for ,and John Meyer at sales always makes time and stays in touch to give...
Benzel-Busch Motor Car Replied: Hello Mitch L, we appreciate your kind words and review!
Cars.com Review
- July 11, 2019
As usual the service at Benzel Busch was exceptional by all the staff !!
Willy Aramayo Replied: Hello Sue Oliver, we appreciate your kind words and review!
DealerRater Review
- July 11, 2019
I always appreciate the efficiency and comfortable atmosphere. Thats why Ive been a customer for so long. Not only for the service but John Meyer is the best Salesman. He has been there for us from the beginning and I hope we continue.
Benzel-Busch Motor Car Replied: Hello Ttgordon, we appreciate your kind words and review!
Cars.com Review
- July 11, 2019
When you go to buy a Mercedes you tend to expect truly great service throughout the process. Well, Benzel Busch not only met those expectations but far exceeded them. From the moment you walk in, everyone is smiling and ready to attend to your matters. A great overall dealership with no pressure.
Willy Aramayo Replied: Hello Harry S, we appreciate your kind words and review!
Cars.com Review
- July 10, 2019
Left by Patrick D.
I had a truly exceptional experience when I brought my auto in for a repair. The dealer took the car in on short notice and satisfactory resolved my issues timely. The dealer drop off and pick up service was extremely quick. The service advisor Scott Bateman went out of his way.
Willy Aramayo Replied: Hello Patrick Dentato, we appreciate your kind words and review!
Cars.com Review
- July 10, 2019
Left by Charles B.
Service was efficient and prompt. Very easy. Always courteous.
Willy Aramayo Replied: Hello Charles Barron, we appreciate your kind words and review!
DealerRater Review
- July 08, 2019
Was accomodating with signage of papers and delivery of car. Doug Ryan was consistently available during purchase and during final negotiations and settlement of payment and delivery
Benzel-Busch Motor Car Replied: Hello Without, we appreciate your kind words and review!
DealerRater Review
- July 04, 2019
Out salesperson is the best. He worked tirelessly to give us the best deal possible for a number of vehicles, then delivered it to our house in person. He is a big reason we stay with BBMC.
Cars.com Review
- July 03, 2019
Left by George C.
Worst place to buy a car .first you cant park anywhere ..no valet for Sales Customers . Showroom (inconvenienced) when first saw the car parked on the roof (black car) it was loaded with bird droppings the whole a black car and it could damage the cars clear coat Pete my salesman says what are...
DealerRater Review
- July 03, 2019
Sale went smooth, I have no complains about any part of transaction. Unfortunately car is back at the dealership for CEL diagnosis and misc repairs that were overlooked during the certification process. Also noticed car have many paint imperfections that I was simply not able to inspect before the...
DealerRater Review
- July 03, 2019
i live in manhattan and previously got my cars from manhattan Mercedes. on a lark, i called this dealership. they were fast and efficient. i did not have to look any further. Michael and Kathy were great.
Benzel-Busch Motor Car Replied: Hello barry80!, we appreciate your kind words and review!
DealerRater Review
- July 03, 2019
Efficient quick and helpful. No hassles. Terrific dealership, friendly and pleasant Had a flat tire and dropped the car off overnight for service in the am
Benzel-Busch Motor Car Replied: Hello Mercedes owner, we appreciate your kind words and review!
DealerRater Review
- July 03, 2019
very good they take care everting I request.!! excellent attention for the service advisor very Professional and excellent attention, very high recommend.. thank you Frank for your curtesy..
Benzel-Busch Motor Car Replied: Hello CarlosD, we appreciate your kind review!
DealerRater Review
- July 03, 2019
I had an great experience at Benzel Busch. Jay Lee has been the best salesman I ever met since I bought my first car in 1986.
Benzel-Busch Motor Car Replied: Hello TW, we appreciate your kind words and review!
Cars.com Review
- July 03, 2019
I had the pleasure of working with James Scott on leasing vehicles. He was very professional and knowledgeable. He went out of his way to make sure my requirements are met. On the finance side, Scott Raymond was very helpful and accommodating. Thank you!
Willy Aramayo Replied: Hello Daniel, we appreciate your kind words and review!
Cars.com Review
- July 03, 2019
Everybody in the shop was very nice. I am satisfied with the car I leased from them.
Willy Aramayo Replied: Hello Ki Park, we appreciate your kind words and review!
DealerRater Review
- July 02, 2019
I had an amazing experience at Benzel Busch. Giovanni Barbaro and Chris Hurling couldn't have been more accommodating to me. Yours is the only Mercedes dealership I would consider going to in the future. Thanks again for making things so easy for me. Sincerely, Nikki Asseo
Benzel-Busch Motor Car Replied: Hello Nikki, we appreciate your kind words and review!
DealerRater Review
- July 01, 2019
I've never written a review here before, but I feel compelled to point out how far above and beyond James and the team at Benzel-Busch went for me. As current MB owners, and having purchased from MB of Manhattan, we have a good frame of reference with respect to attentiveness, competitiveness of...
Benzel-Busch Motor Car Replied: Hello bpfinkel, we appreicate your very kind words and review!
Cars.com Review
- June 27, 2019
Expert service along with no wait. Extremely satisfied with my senior advisor Marko Jovanovic.
Willy Aramayo Replied: Hello Mr. Robert Anderson, we appreciate your kind words and review!
Cars.com Review
- June 23, 2019
Left by Edwin R.
Looking at cell phone before arriving to desk. Did not feel very welcomed to the service dept. Just retrieved my name and info from computer and said I can wait in lounge that's it.
Cars.com Review
- June 23, 2019
Good service ... communication via txt messaging was simple
Willy Aramayo Replied: Hello TP, we appreciate your review!
Cars.com Review
- June 22, 2019
As soon as we arrived, some one came to help us and directed us to have some coffee or snack while we waited for the flat to be fixed and a service rep. came shortly to tell us how long it would take.It took exactly as long as he said and we were- my wife and I- very satisfied as usual.
Willy Aramayo Replied: Hello Eddy, we appreciate your kind words and review!
Cars.com Review
- June 21, 2019
Left by Danielle C.
Frank Armando provided exceptional customer service with assisting me with getting my car repaired and providing me with a clean rental vehicle. If I ever have any issues in the future, I'm confident that he will provide the same exceptional service.
Willy Aramayo Replied: Hello Danielle Chappell, we appreciate your kind words and review!
DealerRater Review
- June 21, 2019
I've bought 19 cars in my life. Ford, Chevy, Chrysler, Buick, Olds, Honda, Subaru, BMW, Mercedes, Maserati and Ferrari. Lots of dealer experiences. Benzel-Busch is by far the best.
Benzel-Busch Motor Car Replied: Hello snowman, we appreciate your very kind review and we hope to see you again in the future!
Cars.com Review
- June 21, 2019
Always superb. friendly, courteous best in the area.
Willy Aramayo Replied: Hello Scott Bateman, we appreciate your kind words and review!
DealerRater Review
- June 20, 2019
Exceptional dealership starting with Service. Chris eisman. He made sure I was taken care of and kept me updated on the care of my car. Pat capusso handled the sale of my car and made sure we were happy with the selection of the car
Benzel-Busch Motor Car Replied: Hello Cigarman#1, we appreciate your kind words and review!
DealerRater Review
- June 19, 2019
I enjoy my salesperson, Peter, who always treats me with the respect of someone who is on their 6th or 7th Mercedes lease.. I chose to go back to Benzel Busch NJ even though I moved to NYC specifically due to Peter's assistance and the care he delivers to customers!
Benzel-Busch Motor Car Replied: Hello Darryl, we appreciate your review and we will pass on your kind words to Peter.
Cars.com Review
- June 19, 2019
Excellent, just as a Mercedes dealership should be.
Willy Aramayo Replied: Hello Joseph L Cuomo, we appreciate your kind words and review!
Cars.com Review
- June 17, 2019
Frank Armando the reason i go to Benzel Busch for service. ON TOP OF HIS GAME
Willy Aramayo Replied: Hello joseph guerrini, we appreciate your review and we will pass on your kind words to Frank.
Cars.com Review
- June 17, 2019
very good dealership and very happy with salesman Jay Lee
Willy Aramayo Replied: Hello TOMAY KALABALIK, we appreciate your kind words and review!
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Left by Ignacio M.
Google Review
- June 16, 2019
Response from the owner Replied: Hello Megan Reese, we hope to see you again in the future!
Google Review
- June 16, 2019
Left by Joseph C.
Google Review
- June 16, 2019
Left by John L.
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Left by Nico F.
Response from the owner Replied: Hello Nico Festejo, we appreciate your kind review!
Google Review
- June 16, 2019
Left by Ahti P.
Response from the owner Replied: Hello Ahti Pursiainen, we thank you for your kind review!
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Left by Gwendolyn B.
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Left by Vicki F.
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Left by Dennis P.
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Left by Mark G.
Response from the owner Replied: Hello Mark Gray, we appreciate your kind review!
Google Review
- June 16, 2019
Response from the owner Replied: Hello Raj C, we appreciate your kind review!
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Left by Robin R.
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Left by Kamran M.
Google Review
- June 16, 2019
Left by Alexandra B.
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Left by Mehdi T.
Google Review
- June 16, 2019
Left by Romina G.
Google Review
- June 16, 2019
Google Review
- June 16, 2019
Left by Sanjay V.
Exceptional customer service!!
Google Review
- June 16, 2019
Everything went Smoothly.
Google Review
- June 16, 2019
Left by Dharmendra V.
Excellent
Google Review
- June 16, 2019
Left by Henry H.
My sale men Frank was great and the best part he listen to my needs and what I was looking for and he got me a great deal.My last visit to Benzel Busch was great they fixed the issue I had with my GLs450 I like the they kept the car till they fix my issue they did such a great job that my 2017GLs...
Response from the owner Replied: Hello Henry Hernandez, we appreciate the kind words and review! We will pass on your words to Frank. We hope to see you again in the future!
Google Review
- June 16, 2019
Great service
Google Review
- June 16, 2019
Mr Jay service was excellent and car was very satisfaction I gave #10 for Mr Jay
Response from the owner Replied: Hello MARY CHUN, we will pass on your kind words to Jay. We hope to see you again in the future!
Google Review
- June 16, 2019
Left by Joel H.
Wonderful experience.
Google Review
- June 16, 2019
If you have the money to buy a Benz good place to shop
Response from the owner Replied: Hello Isaac Dacosta, we hope to see you again in the future!
Google Review
- June 16, 2019
Left by Jason U.
Hands down the best car buying experience!
Google Review
- June 16, 2019
Left by Priscilla C.
First time ar Service Dept at Benzel-Busch, Englewood. Treated very well, professional staff, good communication, and prompt service. Good experience.
Google Review
- June 16, 2019
Very good service and treat a customer
Google Review
- June 16, 2019
Excellent service!! Frank Armando over the years better and better! I just want to congratulate the entire time! I did miss Mr. Armando once coming for service and I could see the difference! Mr. Armando makes the difference! Bravo Benzel-Bush! Bravo Mr. Armando! Thank you very much for your...
Response from the owner Replied: Hello Constantin Enescu, we appreciate your very kind words and review! We will pass on your words to Frank.
Google Review
- June 16, 2019
Left by Hemraj G.
Great Customer Service and salesperson!
Response from the owner Replied: Hello Hemraj Gurung, we appreciate your kind words and review!
Google Review
- June 16, 2019
Absolutely amazing customer service and Kathy Zagula made the whole buying experience seamless. From test drives to financing to coordinating the pick up. Paperwork couldnt have gone smoother. Very fast and efficient. Will be recommending this dealer to all my friends.
Google Review
- June 16, 2019
Steven David was an excellent sales person. Very knowledgeable and professional. I would definitely recommend him to other people. One of the best experiences i have at a dealership.
Google Review
- June 16, 2019
I am extremely satisfied with the details of the purchase.Will come back again.Will recommend this dealership to others.Very close to New York City.
Google Review
- June 16, 2019
Left by Matthew C.
My experience at Benzel Busch was very positive. Working with Talia Colananni was a very pleasurable experience, as she was direct and thoroughly explained all options available to me in getting out of a lease with some mileage overage, showing me all the different avenues we could take to get me...
Google Review
- June 16, 2019
I love my cabriolet Smart car. Very smooth process. Thank you
Google Review
- June 16, 2019
Left by Denise L.
All the service associates are super friendly and accommodating. I love the convenience of having a loaner car. Makes life easy.
Google Review
- June 16, 2019
Left by Hanna K.
Jim at Benzel Busch was very professional, responsive, and unpretentious. He walked us through the entire leasing process and answered all of our questions thoroughly and patiently. Thank you!
Google Review
- June 16, 2019
Switched BACK to this dealership based on recommendations from a corporate employee. Great buying experience with Lou Gallo. Now let's see if they have their service department at a honest level. Dealing with Marko Jovanovic. First experience with him was very good.
Google Review
- June 16, 2019
Frank (my Sales Rep) as well as Sal, Mike and the rest of the BENZEL BUSCH team provided an exceptional customer experience. Top notch from selection to drive-off.
Response from the owner Replied: Hello Darrell Tucker, we appreciate your kind words and review!
Google Review
- June 16, 2019
I received a recall notification, regarding the replacement of the Takata Airbag on my 2010 E350. I had initially contacted another MB dealer to schedule an appointment, however after waiting over 3 weeks for a return call, I decided to go in another direction. I contact Benzel Busch and scheduled...
Google Review
- June 16, 2019
Nice staff nice rounge I always used this service center for my wifes car.
Google Review
- June 16, 2019
Left by Altagracia M.
Im a Mercedez Benz car owner since 1987. But doing business with this dealer in Englewood for almost 4 years and I love the service and my salesman. Thanks
Response from the owner Replied: Altagracia Morel, we appreciate your kind words and review!
Google Review
- June 16, 2019
great service from Dave Tangen....always a pleasure...thorough ...keeps you informed during the day as service is completed...has auto waiting as you return to the service center...I've been a Benzel Busch customer for more than 29 years....most satisfied...!!
Response from the owner Replied: Hello frank alecci, we hope to see you again in the future!
Google Review
- June 16, 2019
Lou Gallo was great to deal with, as were the rest of his team! Great experience.
Google Review
- June 16, 2019
My sales person, Giovanni Barbaro, did wonderful job on my new car. Thanks Gio.
Google Review
- June 16, 2019
Left by Andre D.
Thumps up always great service and professional people, its worth to pay little more and have peace of mind and trust worthy service comperes to other manufacturers service agents, Mike Kim his the Best.
Google Review
- June 16, 2019
Left by Michael R.
Been getting cars at Benzel-Busch for the last 20 years and each time the experience is better!
Google Review
- June 16, 2019
Courteous, reasonable prices and well maintained dealership. Would not go anywhere else for my Mercedes.
Cars.com Review
- June 16, 2019
I brought my car in for regular scheduled service. dropping it off was easy and efficient. Very friendly and helpful staff. Comfortable and attractive facilities. Same for my service advisor - excellent. They took good care of my car, provided a good loaner and got my car back to me quickly. ...
Willy Aramayo Replied: Hello NYC Resident, we appreciate your kind words and review!
DealerRater Review
- June 15, 2019
Steven David was an excellent sales person. Very knowledgeable and professional. I would definitely recommend him to other people. One of the best experiences i have at a dealership.
DealerRater Review
- June 15, 2019
My experience was excellent. Jay Lee, Salvino Architto & a gentleman who explained my car features (forgot name) was very professional, caring & knowledgeable. Questions were answered patiently & clearly. I will definitely recommend to family and friends.
DealerRater Review
- June 14, 2019
All attendees are very professionals the mechanics superb! Their waiting room is excellent because I can work while I wait. Coffee and tea is appreciated.
DealerRater Review
- June 14, 2019
I was very satisfied with the treatment I received from Benzel Busch. David Tangen, Service Advisor was most helpful and provided fast and efficient service. I was very pleased that I chose Benzel Busch and look forward to becoming a regular customer. Will be sure to recommend to friends and...
Cars.com Review
- June 13, 2019
We have been a customer of Benzel Busch since 2006 when we brought our 2004 Mercedes CLK 320 to them for regular service. We always received great service and our service representative Frank Armando took great care of us through the years. We recently decided to buy a new to us Mercedes 2018 C...
Willy Aramayo Replied: Hello Hope P, we appreciate your kind words and review!
DealerRater Review
- June 13, 2019
Ive used this dealership for over 3 years and have never had a problem that wasnt resolved promptly. Both the sales and service departments are truly professional
DealerRater Review
- June 13, 2019
Its been awhile since I have owned a Mercedes and the only reason had nothing to with Orlando or Benzel- Busch, both treated me like queen for a day. Everyone was very patient and made sure I understood some of the new technology in the car. Orlando is the greatest and I am glad to be back and he...
Cars.com Review
- June 11, 2019
Its always a pleasure to do business with Benzel Busch!
Willy Aramayo Replied: Hello Barry, we appreciate your kind words and review!
DealerRater Review
- June 11, 2019
Both Gio and Joe were fantastic in helping us lease a new car for my wife. They both were professional, courteous and didn't push us into anything that we didn't want, while still explaining all of our options. We would highly recommend them to our friends who are looking for cars and we will be...
Cars.com Review
- June 11, 2019
Excellent experience at Benzel-Busch, Englewood! Great service from Doug, the man who sold me the car. Exactly what I was looking for, for a fair price! I will definitely recommend this dealership to my friends and family!
Willy Aramayo Replied: Hello Alyssa M, we appreciate your kind words and review!
DealerRater Review
- June 08, 2019
outstanding best best best best best bestest outstanding best best best best best bestest outstanding best best best best best bestest outstanding best best best best best bestest
Cars.com Review
- June 08, 2019
Left by Henry C.
Andrew was informative and professional. Thank you.
Willy Aramayo Replied: Hello Henry Chung, we appreciate your kind words and review!
Cars.com Review
- June 07, 2019
Can't give them zero starts otherwise I'd do! I took my 2016 GLE in for a leak on May 28th, they didn't find it but tried to sell me a brakes job, I said will think about it so they gave me the vehicle back, WITH NO OIL CAP under the hood, drove home straight to the garage. Took it out Saturday June...
DealerRater Review
- June 07, 2019
Handled any issues comfortably. Seen quickly by service Advisor David Tangen. Addressed all of our service needs and any questions with easy explanations. Overall a good experience.
DealerRater Review
- June 05, 2019
Left by Tom I.
I purchased my MBENZ at your dealers ship.........and it has always been perfectly serviced. I feel safe driving....and will always service my car at our dealership, in Englewood NJ
DealerRater Review
- June 05, 2019
Left by Hamlet R.
Great costumers service Im very happy with the service. Im happy with the work done in my car. Ill recommend this dealer to my friends
DealerRater Review
- June 04, 2019
Giovanni is very professional, clearly understand needs, budget and works tirelessly to find the right vehicle, overall process was very smooth. Not first time buying at this dealership, the overall experience made me a loyal customer.
DealerRater Review
- Jun