Yelp Review
- March 21, 2019
The dealership reached out to me and made things right. I appreciate the effort they made and their assistance. Thanks.
Willy A. Replied: Hello Alex M.Let me begin by apologizing with your most recent experience, someone should've called you back in a timely manner. Looks like you were misinformed by someone in our staff, because we do adhere to the express guarantee. The minor service is 45 minutes and the major service is 1.5 hours or it's free. Please reach out to me at your earliest convenience at 201-567-1400 x11214, so I can get further details. Thank you for taking the time to share your feedback with us. Sincerely,Willy AramayoClient Relations Manager
Cars.com Review
- March 20, 2019
Left by Marianne M.
From the beginning I was treated with respect. Felt very comfortable with Michael. I knew what I wanted and left with the car I had intended on buying. Very smooth transaction.
Willy Aramayo Replied: Hello Marianne Martell, we appreciate your kind words and review!
DealerRater Review
- March 20, 2019
Matthew Paparazzo and team were phenomenal! They went above and beyond to assist as I was stuffed by Luxury Haus dealership in Leonia. Great teamwork
Benzel-Busch Motor Car Replied: Hello Shawlene M, we appreciate your kind words and review!
DealerRater Review
- March 20, 2019
I had an effortless experience purchasing my used car. Sales person, Matthew Paparazzo and Manager, Jason, were responsible. I will definitely recommend them to friends and family, even though we do not live in NJ.
Benzel-Busch Motor Car Replied: Hello tba,ny, we appreciate your kind words and review!
DealerRater Review
- March 16, 2019
I was truly impressed mainly with your manager Jason, he was the key for me sealing the deal. He is so professional and comes across like a caring person and provides with with the best deal possible so that you dont walk away. If it was not for him I think I would of walked,,,
Benzel-Busch Motor Car Replied: Hello teri, we will pass on your kind words to Jason. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- March 15, 2019
Another great experience at Benzel-Bush!! I love working with Dave Tangen, he is the best and really cares about his customers - it's like taking my car to a friend and not a dealership. I am very happy as I always am with the level of service here.
Benzel-Busch Motor Car Replied: Hello noona662, we appreciate your kind words and review!
Cars.com Review
- March 15, 2019
Matt Paparaazo is the best car salesperson we have ever dealt with. Extremely knowledgeable, patient and honest. Made the whole process pleasant and easy. We will come back, again and again, to buy cars from him.
Willy Aramayo Replied: Hello alanrudnick, we appreciate your review and we will pass on your kind words to Matt!
Yelp Review
- March 14, 2019
I've been coming here for a while - driving further vs. local dealerships because of previous positive experiences. However, the recent experience has left something to be desired. I called the dealership a few times before coming to ask some question - I was promised a returned call, that never...
Willy A. Replied: Hello Alex M.Let me begin by apologizing with your most recent experience, someone should've called you back in a timely manner. Looks like you were misinformed by someone in our staff, because we do adhere to the express guarantee. The minor service is 45 minutes and the major service is 1.5 hours or it's free. Please reach out to me at your earliest convenience at 201-567-1400 x11214, so I can get further details. Thank you for taking the time to share your feedback with us. Sincerely,Willy AramayoClient Relations Manager
DealerRater Review
- March 14, 2019
My advisor Dave Tangen is attentive to what I ask and lets me know the best service for my car. Keeps me informed at all time and has my vehicle ready for when I pick up. Great service and I would recommend Benzel Busch to anyone looking for their car needs.
Benzel-Busch Motor Car Replied: Hello Ivan87, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- March 12, 2019
Lamont Saunders made my experience with Benzel Busch Mercedes a great experience once again. I look forward in doing business with him again and would definitely refer my family and friends to him.
Benzel-Busch Motor Car Replied: Hello LP dass, we appreciate your kind words and review!
DealerRater Review
- March 10, 2019
patrick is the best, dealing with him it is always a pleasure.the energy that he invest to make sure you`re satisfied and leave happy it is impossible to describe, thnks pat
Benzel-Busch Motor Car Replied: Hello s72187, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- March 08, 2019
Douglas Ryan was great! My husband and I came in to get more information about the GLC 300. Doug was very knowledgeable and shared an extensive amount information about the vehicle. Doug answered all of our questions and took us out for an amazing test drive. The experience was so great and smooth....
Benzel-Busch Motor Car Replied: Hello TCRB, we are so glad to hear that you had a wonderful experience with Doug. We will pass on your kind words to him!
DealerRater Review
- March 08, 2019
I would recommend both Orlando Dranguet, who was great and very responsive to all my calls throughout the leasing process as well as Joe Herman to anyone looking to purchase or lease a Mercedes or any vehicle, for that matter. They coddled me and I felt like a "family member" of Benzel- Busch....
Benzel-Busch Motor Car Replied: Hello Joe Fig, we appreciate your kind words and review!
DealerRater Review
- March 07, 2019
Frank Armando pays attention to every detail Always keeps me updated regarding details of service and in an timely manner, regarding cost , time and exact needs of the service
Benzel-Busch Motor Car Replied: Hello Jack, we appreciate your kind words and review!
Cars.com Review
- March 07, 2019
Left by Luis F.
Thank you Scott. Amazing service always impressed.
Willy Aramayo Replied: Hello Luis Felipe, we appreciate your kind words and review!
Cars.com Review
- March 07, 2019
Eli was professional and courteous. All the paperwork was ready by the time I arrived. He took time to go over all the vehicle features and helped me set up all the connectivity. I couldn't be happier.
Willy Aramayo Replied: Hello Eric, we appreciate your review and we will pass on your kind words to Eli!
Cars.com Review
- March 06, 2019
The Sales person, Mr. Frank Lauro was beyond professional. He took the time to listen to me with all my questions; he explained everything very well. He took for a nice drive test and was very patient. He was always very prompt with communication on both: phone and email. I'd have to say: I had the...
Willy Aramayo Replied: Hello Adiamar "ADdy" Da Silva, we appreciate your kind words and review!
DealerRater Review
- March 06, 2019
fast and responsive. Great job. Lots of communication and easy to p/u.Dave was constantly updating me and when i had a question , he went out of his way to get the answer.
Benzel-Busch Motor Car Replied: Hello fightinirish14, we appreicate your kind words and review!
Cars.com Review
- March 06, 2019
The car buying experience was excellent, salesperson, and the Benzel-Busch staff was very courteous, helpful and attentive.The Sales Lady Ms. Colanani was very much informed and knowledgeable about the car, its features and attributes.
Willy Aramayo Replied: Hello Christopher Haschek, we appreciate your kind words and review!
Cars.com Review
- March 05, 2019
Left by Bonnie W.
Matthew is an excellent salesperson. Patient, friendly, and professional.
Willy Aramayo Replied: Hello Bonnie White-Jones, we appreciate your review and we will pass on your kind words to Matthew!
DealerRater Review
- March 04, 2019
Dave was assigned service rep. From the moment I arrived he greeted me and made sure to verify the service and recall I was dropping my car off for. He got me a loaner quickly as I had to go to work. Throughout the day, he texted and called with updates and other recommended services. He also made...
Benzel-Busch Motor Car Replied: Hello YuriARomero, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- March 04, 2019
Excellent customer service. Brianna was extreme knowledgeable and friendly towards all the car features. Larry is always very attentive and professional . Frank Armando from service is really professional.
Benzel-Busch Motor Car Replied: Hello Gellert, we appreciate your very kind review and we hope to see you again in the future!
Cars.com Review
- March 03, 2019
Left by Janice D.
Beautiful dealership and Doug Ryan was the best car salesman I have ever encountered! Doug is personable, has great follow through and truly delivers an exceptional car-buying experience!
Willy Aramayo Replied: Hello Janice Dellay, we appreciate your kind words and review!
DealerRater Review
- March 03, 2019
Left by Ceyda O.
I walked into this dealership to get a specific car and Sandro made it so quick and easy! Everything went so smooth (including my new car) and I was so happy with the experience. Thank you to everyone at Benzel-Busch
DealerRater Review
- March 02, 2019
Good service excellent and professional people very nice and clean places good communication before and after service,go to recommend to everyone , thank u to next time
Benzel-Busch Motor Car Replied: Hello Mariusz, we appreciate your kind review and we can't wait to see you again in the future!
DealerRater Review
- March 02, 2019
Left by Mary P.
I have been getting cars from here for several years and Im very happy with their service. Ask for George Gousias he will help meet all your needs. I highly recommend him!
Benzel-Busch Motor Car Replied: Hello Mperry, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!
Cars.com Review
- March 01, 2019
Left by Todd H.
The service advisor was very personable and polite. Everyone there is very friendly and they do at good job at servicing my vehicle. Their waiting area is very nice and the complimentary snacks and coffee are very tasty.
Willy Aramayo Replied: Hello Todd Heckman, we appreciate your kind words and review!
DealerRater Review
- March 01, 2019
Lou is very friendly, attentive to our needs . Always does a follow up call . He is the reason we go to Benzel Bush. The best salesman
Benzel-Busch Motor Car Replied: Hello Lb, we appreciate your kind words and review!
Cars.com Review
- February 26, 2019
The best in the Tri State area!!! They do things the right way. Five Star service from the workmanship to the service to the product!! Thank You Lou Gallo got the utmost of care !!!!
Willy Aramayo Replied: Hello John Nicholas, we appreciate your kind words and review!
Cars.com Review
- February 26, 2019
Left by Patrick D.
Our salesman Frank Lauro did an excellent job with the sales process. Frank was extremely knowledgeable about the cars, he responded timely addressing all of my questions and issues. Frank provided some great recommendations and ensured that the process went smoothly. I will buy my next car from...
Willy Aramayo Replied: Hello Patrick Dentato, we will pass on your kind words to Frank. We appreciate your review and we cant wait to see you again in the future!
Cars.com Review
- February 26, 2019
Excellent customer service and the saler person and finance staff was excellent .
Willy Aramayo Replied: Hello Emmanuel alcantara, we appreciate your kind words and review!
Cars.com Review
- February 23, 2019
Good sales Dept. The manager Joe Hermann is great David Tange is Excellent always accommodate me for my service on my vehicles and the mechanics know what theyre doing always prompt clean and accurate I live 55 miles away there is a Mercedes dealer a mile and a half from my home Id like and...
Willy Aramayo Replied: Hello Len Wesling Jetco inc., we appreciate your kind words and review!
Cars.com Review
- February 21, 2019
Routine major service appointment was performed professionally and efficiently. Service advisor was excellent in keeping me informed on progress and results.
Willy Aramayo Replied: Hello Fitz Read, we appreciate your kind words and review!
Cars.com Review
- February 20, 2019
Left by Daniel M.
Excellent service. Joh Powell was courteus, ever ready to be of service and knowledgeable. He was professional, gave a good estimate of when the work was to be done given the skeleton repair crew given that day was a holiday, quickly processed the loaner. Surprisingly, the work was completed...
Willy Aramayo Replied: Hello Daniel Miranda, we appreciate your kind words and review!
DealerRater Review
- February 20, 2019
Despite being very busy, the service department is very efficient in receiving customers, processing the vehicle drop-off and escorting the customer to the service waiting area to be met by the service advisor. The waiting area is very spacious, clean, well stocked with coffee, espresso drinks,...
Benzel-Busch Motor Car Replied: Hello Benz-Bahn, we appreciate your kind words and review!
Cars.com Review
- February 20, 2019
Excellent, smooth customer service, starting from when i pulled into the driveway. Great service.
Willy Aramayo Replied: Hello Nina Griffin, we appreciate your kind words and review!
DealerRater Review
- February 18, 2019
Accommodated my schedule change and were very courteous upon arrival, met with me quickly, and described the process well. On the return to pickup my car I received the same great treatment.
Benzel-Busch Motor Car Replied: Hello Mnmaarons, we appreciate your kind words and review!
DealerRater Review
- February 18, 2019
Chris and his team were amazing and getting everything I asked for. Also the loaner car was great ! Benzel Bush is exceptional ! I would recommend them to everyone !
Benzel-Busch Motor Car Replied: Hello PJSONG25, we appreciate your kind review!
DealerRater Review
- February 18, 2019
Benzel-Busch, I feel, is the best dealership around. Tim, the service writer is knowledgeable, courteous and professional. When I pull up with my car, I am greeted immediately with kindness and professionalism. Thank you, Benzel-Busch.
Benzel-Busch Motor Car Replied: Hello RC, Ridgefield Park, we appreciate your kind words and review!
DealerRater Review
- February 17, 2019
Great service provided to my car, the drivers and customer service were very professional,also fast repair and the fact that I did not have to go to the dealer for this was great
Benzel-Busch Motor Car Replied: Hello Amalia5c, we are so glad to hear that you received great customer service at Benzel-Busch. We appreciate your kind words and review!
Cars.com Review
- February 16, 2019
Convenient pick up and drop off of my vehicle at my home and office.
Willy Aramayo Replied: Hello Ken L, we appreciate your kind words and review!
DealerRater Review
- February 16, 2019
The regular maintenance service was excellent this time. Fully satisfied with Mike Kim. He took care of problems in detailI. I really appreciate it for his service. I recently had horrible experience to repair my car in Englewood, NJ service center and decided not to come back to Mercedes-Benz...
Benzel-Busch Motor Car Replied: Hello Lee709123, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- February 16, 2019
From my arrival until my exit everything was incredibly easy and very professional. My service advisor was polite and extremely imformative. He was a pleasure to work with.
Benzel-Busch Motor Car Replied: Hello Sharon123, we appreciate your kind words and review!
DealerRater Review
- February 16, 2019
Extraordinarily experience at the dealership and service provided , l was immediately attended to as soon as I pulled in, a service member was called in to handle all paperwork and my car was brought to me in no time. The facility is clean . Lou Gallo was excellent, checking in with me and...
Benzel-Busch Motor Car Replied: Hello rnagbe55, we are so glad to hear that you received great service at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
Cars.com Review
- February 15, 2019
Excellent as usual, Chris Iseman and Orlando Dranguet great and very helpful.
Willy Aramayo Replied: Hello Marty Zaikov, we appreciate your kind words and review!
Cars.com Review
- February 15, 2019
The service here as well as the staff is always excellent. Chris Iseman is the best, always goes the extra mile to accommodate me!
Willy Aramayo Replied: Hello Onofrio, we appreciate your kind words and review!
Cars.com Review
- February 15, 2019
Very pleasant experience comfortable waiting area with food and beverages Quick service and very polite friendly service
Willy Aramayo Replied: Hello Joy, we appreciate your review and we hope to see you again in the future!
Cars.com Review
- February 14, 2019
My wife's GLE 350 had a flat tire when she arrived home from shopping. I called my service adviser at BB, and he had the Roadside Assistant mechanic at my house in 20 minutes. 15 minutes later the donut tire was installed and my wife drove to the dealership, where it installed a new tire and...
Willy Aramayo Replied: Hello Malcolm A. Borg, we appreciate your kind review!
DealerRater Review
- February 14, 2019
from the time the welcome staff , to the time I pick my car , all was friendly and helpful it was fast than I expected and I experienced with other dealer in the past your car is save there , and you get good service
Benzel-Busch Motor Car Replied: Hello m . hamdan, we appreciate your kind words and review!
DealerRater Review
- February 14, 2019
Everything went smoothly from the time I arrived till I picked up my car. Mr. Iseman was very professional and friendly. My car was clean and ready for pick up upon arrival.
Benzel-Busch Motor Car Replied: Hello jude, we appreciate your kind words and review!
DealerRater Review
- February 14, 2019
Besr ealerahip. My 4th car. Best customer service. Nice environment. All the employees became friends over the years. Will be back again soon. Sending also lotsmof referrals.
Benzel-Busch Motor Car Replied: Hello Servet, we appreciate your kind words and review!
DealerRater Review
- February 13, 2019
My wife and I returned to Benzel-Busch Mercedes-Benz after three years of leasing our 2016 E400. Needless to say we were as happy with their services as we were the first time. From the moment you walk in the door, you are greeted with the utmost professionalism and true sense of appreciation,...
Benzel-Busch Motor Car Replied: Hello Jv51914, we appreciate your very kind words and review!
DealerRater Review
- February 13, 2019
We bought our car here at Benzel Busch and had the best experience with our salesman Douglas Ryan. His service was first class from the knowledge of the vehicle, financing options, all the way down to helping us with our own insurance issues with our insurance company. He was extremely patient with...
Benzel-Busch Motor Car Replied: Hello AS, We appreciate your review. We will pass on your kind words to Doug Ryan!
DealerRater Review
- February 13, 2019
Got great service, did what I asked and got my wheels repaired per my warranty. Delivered and dropped off my car to my place of residence when I was called out of town. Very appreciated.
Benzel-Busch Motor Car Replied: Hello CLS550, we appreciate your kind words and review!
DealerRater Review
- February 13, 2019
Left by Nathan S.
It was a pleasure to lease my vehicle from Lino. Stacy was very impressive too! Of course, Sal oversees the whole experience very expertly. I will be back again next time.
Benzel-Busch Motor Car Replied: Hello nshoykhet, We appreciate your kind review and we cant wait to see you again in the future!
DealerRater Review
- February 09, 2019
Left by M S.
I got my car serviced. The dealership is vey professional and Scott is very good in what he does. Always very responsive and got my car serviced quickly.
Benzel-Busch Motor Car Replied: Hello MS, we appreciate your kind words and review!
DealerRater Review
- February 09, 2019
Customer service was excellent as always. Service was faster than I was told. When I picked up the vehicle, it was washed and nicely vacuumed
Benzel-Busch Motor Car Replied: Hello Cspooner167, we appreciate your kind words and review!
DealerRater Review
- February 07, 2019
I came in for a part recall and Chris Iseman was waiting for me, he had a loaner car all ready and had my car finished when he said it would be. Everything was perfect.
Benzel-Busch Motor Car Replied: Hello cstaff, we appreciate your kind words and review!
DealerRater Review
- February 06, 2019
Only 4 stars because the price could've been alot better and with more options,at least bluetooth for what i paid but its in good condition.
DealerRater Review
- February 06, 2019
Love the ease of taking the car in for service at BB. Loaner was ready to go. No hassle.Would recommend the dealership any time.
Benzel-Busch Motor Car Replied: Hello Heidrun04, we appreciate your kind words and review!
DealerRater Review
- February 06, 2019
Harold Reyes, the gentleman, who was assigned to me was very accurate in his projected time frame for the work being done. He checked in periodically to make sure I was doing fine and and give me whatever updates he had. He was professional and courteous. I was very pleased with the service...
Benzel-Busch Motor Car Replied: Hello MMI, we appreciate your review! We will pass on your kind words to Harold.
DealerRater Review
- February 05, 2019
I found the staff to be pleasant, congenial and professional. As a salesman Lou Gallo was exceptional and Jan Aquas was very thorough in demonstrating all the features of my new car. Best place to purchase a Mercedes!
Benzel-Busch Motor Car Replied: Hello marsal1018, we appreciate your very kind words and review!
DealerRater Review
- February 04, 2019
Left by Egda V.
David was very helpful and pleasant to work with! He kept me updated on the service status of my vehicle and was very accommodating to my work schedule.
Benzel-Busch Motor Car Replied: Hello EGDA VELOZ, we appreciate your kind words and review!
DealerRater Review
- February 01, 2019
John taken great care of us. My dad always dealt with John. He passed away. Now my mom needed a new car and John did a great job all in a 4 hour period.
Benzel-Busch Motor Car Replied: Hello geraldjr, we appreciate your kind words and review!
DealerRater Review
- February 01, 2019
doug was great. he is a real gentleman. He really knows his business and was a great help to decide on the best car for me
Benzel-Busch Motor Car Replied: Hello john morra, we will pass on your kind words to Doug. We appreciate your kind review!
Cars.com Review
- January 31, 2019
Worked with Lino Cascardi on the acquisition of what for me has been one of my bucket list cars. Lino is a very patient, personable and highly informed professional. He understood what I wanted and he seamlessly delivered.
Willy Aramayo Replied: Hello Jeff Flaster, we will pass on your kind words to Lino. We appreciate your review and we hope to see you again soon in the future!
DealerRater Review
- January 31, 2019
Very professional & easy to work with. Really knows how to structure a deal and very knowledgeable about the brand. Can't say enough good things. Easy transaction. No typical dealer BS.
Benzel-Busch Motor Car Replied: Hello Arista128, we appreciate your kind words and review!
DealerRater Review
- January 31, 2019
I have been a Mercedes customer for 9 years but this past January was my first experience with Benzel-Busch. From the first contact via email to the delivery of my new GLC300, I have been so impressed with the professionalism and personal service provided by Sal Architto and his staff at...
Benzel-Busch Motor Car Replied: Hello J. Li, we appreciate your very kind words and review. We hope to see you again soon!
DealerRater Review
- January 31, 2019
The dealership provides excellent service from making appointments to drop off, getting a loaner and knowing pertinent information (problems found, cost, etc) to pick up once serviced.
Benzel-Busch Motor Car Replied: Hello JerseyJohn, we appreciate your very kind words and review!
DealerRater Review
- January 31, 2019
Found that when replacing a tire purchased here it comes with a warranty. I'm confused exactly why but if the tire fails within the first year, it's replaced free. Apparently in the second year it's half price plus labor. Still, if you need a replacement, it's good to get the discount. And I know I...
DealerRater Review
- January 31, 2019
Frank the sales rep was amazing made me feel like a valued customer I look forward to many more years of shopping at Benzel Busch
Benzel-Busch Motor Car Replied: Hello Joe vacca, we appreciate your kind words and review!
Cars.com Review
- January 30, 2019
Excellent service for fixing warning message on coolant level.
Willy Aramayo Replied: Hello Cal, we appreciate your kind words and review!
DealerRater Review
- January 30, 2019
went in for service and taking care of from the moment I pulled up till i left. i was offered a rental with no issues and was in and out thanks to me service rep david nieves. vehicle was done promptly and there clean and ready when was called to pick it up. thanks again to all the staff behind the...
Benzel-Busch Motor Car Replied: Hello joeyE400, we appreciate your kind words and review!
Cars.com Review
- January 30, 2019
Left by Maureen Y.
Excellent - Everyone was exceptionally helpful. Thank you so very much. Maureen York
Willy Aramayo Replied: Hello Maureen York, we appreciate your kind words and review!
DealerRater Review
- January 28, 2019
John Powell was my service representative. He is intelligent, caring, and a pleasure to work with. Mercedes Benz is fortunate to have John as an employee.
Benzel-Busch Motor Car Replied: Hello Jane, we appreciate your kind words and review!
DealerRater Review
- January 28, 2019
I highly recommend Lino Cascardi and his team at Benzel Busch. I have purchased many cars there. The service department is excellent. Lino and his team are very professional. Overall, a fine experience.
Benzel-Busch Motor Car Replied: Hello Nyrangers711, we will pass on your kind words to Lino. We appreciate your review and we hope to see you again soon!
DealerRater Review
- January 28, 2019
Just had a Service B. It always amazes me how quickly and efficiently the staff accomplishes this. From the time that I pull in till the time that I leave, i was taken care of. Kudos to all!
Benzel-Busch Motor Car Replied: Hello Chris925, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- January 28, 2019
Showroom is clean and inviting, employees courteous as soon as you walk in door! Salesperson very helpful , knew his products with options (NO. BS) well run business!
Benzel-Busch Motor Car Replied: Hello PC-AMG, we appreciate your kind words and review!
DealerRater Review
- January 28, 2019
thank you for making my life so easy to get my car fixed..... from the appointment to the loaner to expediting the repair, amazing ..... thanks again
Benzel-Busch Motor Car Replied: Hello Jack1024, we appreciate your kind words and we hope to see you again in the future!
Cars.com Review
- January 27, 2019
Left by Michael F.
Excellent service. Friendly reception, work was quick. Overall, very pleased.
Willy Aramayo Replied: Hello Michael Fu, we appreciate your kind words and review!
Cars.com Review
- January 27, 2019
My experience with this dealer was excellent in all areas.
Willy Aramayo Replied: Hello B, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- January 26, 2019
I Ordered some small repair on the Maybach with Frank over the phone. The car was picked up and fixed perfectly in due time. Excellent service as usual for the pas 24 years at BB.
Benzel-Busch Motor Car Replied: Hello PierreDiane, we appreciate your kind words and review!
Cars.com Review
- January 26, 2019
Very responsive service. Chris was very professional, upfront and a big picture person. Thank you.
Willy Aramayo Replied: Hello Aileen, we appreciate your kind words and review!
DealerRater Review
- January 25, 2019
Great service,, car was done correctly, David Tangen makes you feel like family and goes over the top to make it work! One of the main reasons I still go because David
Benzel-Busch Motor Car Replied: Hello mike, we appreciate your kind words and review!
Cars.com Review
- January 25, 2019
Shopping for my GLA 250 was a great experience! Doug Ryan, the salesman, was such a pleasure to work with... It was a rainy day and he took me out to test drive different models and was so helpful in explaining the different models to me. I came with a certain budget and he worked with me for...
Willy Aramayo Replied: Hello Marisol Lee Colon, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind review and we can't wait to see you again in the future!
DealerRater Review
- January 24, 2019
Left by Lynn H.
This was my first-time experience with Benzel-Busch. From making the appointment to pulling my freshly washed car out of their lot I was thrilled. Chris was my contact and he is very pleasant and professional. Explained everything in detail to me and never once tried to push me into addition...
Benzel-Busch Motor Car Replied: Hello Lynn Harland, we appreciate your very kind words and review. We hope to see you again in the future!
DealerRater Review
- January 24, 2019
David was exceptionally helpful and professional. Being a customer of B&B since 2007 - service was rendered very well. Juan (service man assistent) always friendly and helpful, would recommend him as well. Overall everyone was very helpful and consciousness.
Benzel-Busch Motor Car Replied: Hello Keshka12, we appreciate your very kind words and review!
DealerRater Review
- January 24, 2019
Ben went above and beyond an ordinary salesman to help me get a good car for my wife. He entertained all my questions about the details of the car and made sure I got the best for my wife. He is the best.
Benzel-Busch Motor Car Replied: Hello GLA 250, we are so glad to hear that you had a wonderful experience at Benzel-Busch. We appreciate your kind words and review!
Cars.com Review
- January 23, 2019
Left by Kareem B.
Ben went beyond and above the sale representative to make sure i got the best car for my wife. He accommodated all my questions and made my experience worthwhile.
Willy Aramayo Replied: Hello Kareem Bosede, we appreciate your kind words and review!
DealerRater Review
- January 23, 2019
Bought my car in to be serviced and as usual Dave Tangen my service advisor took care of everything so efficiently and professionally. I wouldnt take it anywhere else!!
Benzel-Busch Motor Car Replied: Hello Lorna123, we appreciate your kind words and review!
Cars.com Review
- January 22, 2019
Salesperson Steven David was amazing very knowledgeable
Willy Aramayo Replied: Hello Cindy Reid, we appreciate your kind words and review!
DealerRater Review
- January 21, 2019
I have been coming here since 1990 great service for the most part. I like this dealership very much. I also would recommend getting a used car from Benzel the cars are in great...
Benzel-Busch Motor Car Replied: Hello LoveMercedes1, we appreciate your kind review and we can't wait to see you again in the future!
DealerRater Review
- January 18, 2019
Matthew was very curtious and straight forward. There was no pressure and gave me great numbers from the beginning so there was no back and forth like a typical dealership. I would recommend Benzel Busch to everyone.
Benzel-Busch Motor Car Replied: Hello Nickloh1, we appreciate your kind words and review!
DealerRater Review
- January 18, 2019
Drove an hour to Englewood to view and test drive a GLE400. Wound up purchasing it that day with easy pressure less negations. John our sale rep was very helpful and professional thru out the transaction.
DealerRater Review
- January 18, 2019
The process was smooth from identifying a car online, scheduling appointment, straight forward finance info and checkout. In and out with car in 2 hours Great job
Yelp Review
- January 18, 2019
I dealt with Doug in the pre-owned department. Seemed like a great guy, had good conversations and he wasn't overly pushy. He was aware I was still exploring other options and I left on good terms saying I would be back if there was the right opportunity. He was then extremely rude over text message...
Cars.com Review
- January 18, 2019
I have been dealing with Chris Iseman, who is and has been an outstanding service representative for your company. It is because of him and his professionalism that I would not have my car serviced anywhere else, or purchase a new Mercedes anywhere else.
Willy Aramayo Replied: Hello Gary Esoldi, we appreciate your kind words and review!
Cars.com Review
- January 18, 2019
I have always had a great experience at Benzel Busch but this time it was truly exceptional. After totaling my 2017 C class, I called my sales person and he had me in a car in 2 days. That's amazing!
Willy Aramayo Replied: Hello Linda M., we are so glad to hear that you had the best experience at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!
Cars.com Review
- January 17, 2019
the sales and service staff make your experience nice and easy. don't hesitate buying you next car here... excellent!
Willy Aramayo Replied: Hello diane dalessandro, we appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- January 17, 2019
Left by Robert R.
Excellent service....convenient and reliable. My advisor is Sosio Sole....I can always rely on his help and good advice!
Willy Aramayo Replied: Hello robert rigolosi, we appreciate your kind words and review!
DealerRater Review
- January 17, 2019
Our salesperson was very professional and knew every detail of the car we were looking for. Most importantly, you get the feeling that you can trust him. The person who helped us during delivery was also very knowledable. We were very satisfied with the whole experience.
DealerRater Review
- January 17, 2019
Thank you to all the staff at the Englewood center for your friendly, courteous experience. All issues were addressed quickly and we were in and out in no time.
Benzel-Busch Motor Car Replied: Hello Linny, we appreciate your kind words and review!
Cars.com Review
- January 17, 2019
The level of customer service was above and beyond the norm.
Willy Aramayo Replied: Hello Roger, we appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- January 16, 2019
Everything went quite well as always I can truly say that after almost forty years , I have no complaints about doing business with this Dealership and will refer friend and family.
Willy Aramayo Replied: Hello Dr.Calvin Browne, we appreciate your kind words and review!
DealerRater Review
- January 14, 2019
I will recommend this dealership . Douglas has time to explained everything to us . Gave us more options to choose from. Im happy with my purchase
Benzel-Busch Motor Car Replied: Hello Stely, we appreciate your review and we will pass on your words to Douglas.
DealerRater Review
- January 14, 2019
One of the biggest pleasure when you choose your car, you have the chance to derive them and you like them all Thank you so much
Benzel-Busch Motor Car Replied: Hello Valentino, we appreciate your kind words and review!
DealerRater Review
- January 12, 2019
Brought my vehicle in due to the check engine light being on. Dropped it off, loaner was waiting, in and out in under an hour!
Benzel-Busch Motor Car Replied: Hello stktstr, we appreciate your kind words and review!
DealerRater Review
- January 10, 2019
From the ease of making my service appointment to the time when I picked up my Smart car, the experience was first-rate. Scott Bateman kept me up-to-date re the status of the servicing of my car and is professional, knowledgeable (we discussed the future of the Smart Car) and courteous. Scott even...
Benzel-Busch Motor Car Replied: Hello johnny tremendous, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- January 10, 2019
Benzel Busch was excellent during my last service. They were able to complete the service within a short time frame and provided great customer service. Chris Iseman and Sossio Sole were excellent throughout the entire process. They continually followed up with me and were always available to answer...
Benzel-Busch Motor Car Replied: Hello metsrchamps0001, we appreciate your very kind words and review!
DealerRater Review
- January 08, 2019
Frank Armando has been assisting me with top notch service for many years. He listens and recommends, he knows my expectations and ALWAYS delivers what I need on time. The service department at Benzel-Busch is the best I have experienced in many years of luxury car ownership. It is because of their...
Benzel-Busch Motor Car Replied: Hello Daniela8, we appreciate your kind words and review!
Cars.com Review
- January 08, 2019
Left by Lee L.
One issue - all personal settings were erased during system upgrade. I had to re-do all the radio stations, favorites, seat settings.
DealerRater Review
- January 07, 2019
I had a flat tire and they replaced it . This was an unscheduled visit and they still helped me while I was waiting in the lobby.
Benzel-Busch Motor Car Replied: Hello schwarzer Mercedes, we appreciate your kind words and review!
DealerRater Review
- January 07, 2019
Lou, is an excellent sales rep that doesnt pressure you and provides all the information necessary to make a decision. The dealership is very organized and the quality service keeps us coming back. The Eatons
Benzel-Busch Motor Car Replied: Hello Greg, we appreciate your kind review and we can't wait to see you again in the future!
Cars.com Review
- January 07, 2019
Benzel Busch knows their business and delivers excellent service to their customers. Everyone is very knowledgeable and proficient at what they do. Service area is comfortable and attractive if you are waiting for your car.
Willy Aramayo Replied: Hello Rita OHare, we appreciate your kind words and review!
DealerRater Review
- January 06, 2019
1st the service representative was very friendly,knowledgeable,and explained the services i needed in a very clear and understandable way.;he helped me to focus on the services and also laid out and explained the other services the technicians recommended i needed;which is one of the things i...
Benzel-Busch Motor Car Replied: Hello happy customer, we appreciate your kind words and review!
DealerRater Review
- January 06, 2019
My experience with Benzel Busch has always been so positive and outstanding that, when after many years I had to finally retire my 2001 Designo SLK 320 (aka Peaches), I selected a Designo E400 S Coupe from this dealership so that I could continue to enjoy David Nieves as my service rep. Mike...
Benzel-Busch Motor Car Replied: Hello Nutty4golf, we appreciate your kind words and review!
DealerRater Review
- January 06, 2019
Service was excellent, Mr. Mike Ippolito was courteous, professional, very informative and patient. Could not wish for a better customer service. Definitely will recommend dealership and that particular service gentleman! Tatiana I. Feynberg
Benzel-Busch Motor Car Replied: Hello Tatiana, we appreciate your kind words and review! We will pass on your words to Mike.
DealerRater Review
- January 06, 2019
Left by Anthony D.
From the day I bought my car, until its first service service and sales has been exceptional. Everyone makes you feel welcome and important
Benzel-Busch Motor Car Replied: Hello Adetrolio, we appreciate your kind words and review!
DealerRater Review
- January 06, 2019
David Nieves and the Benzel Family never let me or my wife down. David truly goes above and beyond to accommodate us at all times. Wish every dealership was like Benzel. See you guys soon. Happy New Years
Benzel-Busch Motor Car Replied: Hello Wendy&Richy15, we appreciate your kind words and review!
Cars.com Review
- January 06, 2019
Left by Ronnie W.
Everything, went great for the third time , I purchase a vehicle At Benzel Bush , Ben Walsh was great for the third time .....
Willy Aramayo Replied: Hello Ronnie Williams, we appreciate your kind words and review!
DealerRater Review
- January 05, 2019
Been a customer for 25 yrs. wont shop anywhere else!!!! Best there is. Over 10 cars. Live in Maryland. Your customer service is without equal
Benzel-Busch Motor Car Replied: Hello WayneO, we appreciate your kind words and review!
Cars.com Review
- January 05, 2019
From start to finish my experience was exceptional! My sales person could not have been any more knowledgeable and accommodating than he was! I would definitely highly recommend this dealership!
Willy Aramayo Replied: Hello Dyan Barbato, we appreciate your kind words and we hope to see you again in the future!
Cars.com Review
- January 04, 2019
If you must have need of an emergency repair - go with Benzel Busch. From the moment you arrive to retrieving your vehicle upon completion.---a full and complete and through servicing.with detail information provided in all aspects.
Willy Aramayo Replied: Hello Riley, we appreciate your kind words and review!
DealerRater Review
- January 04, 2019
with every visit, Benzel-Busch exceeds expectations - best dealership all around with Ace Service !!!! Unequivically i highly recommend Benzel-Busch to all my friends and relatives
Benzel-Busch Motor Car Replied: Hello rhodes22, we appreciate your kind words and we hope to see you again in the future!
DealerRater Review
- January 04, 2019
Staff is very professional, they help us in every step of the way, it was very fast, i got my car before the new year. Yusuf is very helpful and professional.
Benzel-Busch Motor Car Replied: Hello Nidia P., we appreciate your kind words and review!
Cars.com Review
- January 04, 2019
Very professional with no pressure. They go out of their way to let you decide which car and price you are comfortable with.
Willy Aramayo Replied: Hello Ken M, we appreciate your kind words and review!
Cars.com Review
- January 04, 2019
Had a great experience!! Yusuf is very helpful and i got my car promptly. He answered all my questions before the purchase. Staff is very professional!
Willy Aramayo Replied: Hello Nidia Pena, we are so glad to hear that you had an excellent experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- January 03, 2019
My experience with the service Dept. was exceptional. The staff was very professional. I was in and out quickly. I enjoyed looking out at the service floor.
Benzel-Busch Motor Car Replied: Hello johnljr, we appreciate your kind words and review!
DealerRater Review
- January 03, 2019
The service was efficiently scheduled, loaner car was reserved in a timely manner. Air bulbs were replaced as requested, but cost 70$ for 4 air bulbs which was expensive.
Cars.com Review
- January 02, 2019
Excellent service and still by far the best in the Tri-state area
Willy Aramayo Replied: Hello Julio Peguero, we appreciate your kind words and review!
Cars.com Review
- January 02, 2019
Left by Rita N.
All areas outstanding, from customer service, sales, and repairs - Attention to detail is impeccable and greatly appreciated. The facility is beautiful and each and every experience is amazing
Willy Aramayo Replied: Hello Rita Neilan, we appreciate your kind words and review!
DealerRater Review
- January 01, 2019
Pick up of my car for service at my place of business was on time, and the loaner vehicle was clean and comfortable. Maintenance of my car was completed in a timely manner, and pick up was seamless. The professionalism of Chris Eisman has been consistent and welcoming over the many years Ive been...
Benzel-Busch Motor Car Replied: Hello Vvpparkman, we appreciate your kind words and review!
DealerRater Review
- January 01, 2019
This was my first service of a new vehicle. Everything was professional and efficient - the drop off and paperwork, the loaner, the actual service (including software updates and taking care of a recall) and the pickup later in the day. No issues whatsoever, was in and out very quickly both times.
Benzel-Busch Motor Car Replied: Hello Big guy James, we appreciate your kind words and review!
DealerRater Review
- January 01, 2019
I made a appointment to dropped off my s65, they seem to be busy when I pull up? But one of there employees came right up to me asked me a few question, then He walked me in to the dealership to meet my service advisor which was gathering information to get me ready for my loaner and I was off with...
Benzel-Busch Motor Car Replied: Hello, we appreciate your kind words and review!
DealerRater Review
- January 01, 2019
Benzel Busch is an exceptional place. The service center team is top notch and make the experience seamless. I feel well taken care of at this dealership.
Benzel-Busch Motor Car Replied: Hello Juane27, we appreciate your kind words and review!
DealerRater Review
- January 01, 2019
Great team at Benzel Busch. Exceptional service and attention to detail. Lamont and Sal were great to deal with - they answered all my questions and provided exceptional service.
DealerRater Review
- December 31, 2018
Benzel is just the best in every way. From the moment you walk in to the moment you drive out to the service that follows. Just tip top and perfect. Complete satisfaction!
Benzel-Busch Motor Car Replied: Hello Boys2822, we appreciate your kind words and review!
DealerRater Review
- December 31, 2018
Excellent as usual.car picked up in the Bronx fixed in Englewood NJ and exchanged in the Bronx.My service representative went above and beyond.Cudos Chris Iceman
Benzel-Busch Motor Car Replied: Hello Perrymd, we appreciate your kind words and review!
DealerRater Review
- December 31, 2018
Exceptionally, great service, top quality of customer service from sales to service, parts even a receptionist. More than 100% satisfaction as always. Thank you, as always. Best regards.
Cars.com Review
- December 31, 2018
Frank Armando is truly a professional with a personal touch that is unbeatable. One of the main reasons I continue to purchase my cars from Benzel-Busch Motor Car Corp. Don't Cheat Yourself. If you haven't tried them YOU are missing out
Willy Aramayo Replied: Hello Vincent J. Caramico, we appreciate your kind words and review!
Cars.com Review
- December 31, 2018
Excellent dealership. And sales staff was amazing and helped with every need.
Willy Aramayo Replied: Hello J, we appreciate your kind review!
Cars.com Review
- December 30, 2018
First class dealership! Great experience both at sales and service. Quality above none other!
Willy Aramayo Replied: Hello Lucibello, we appreciate your kind words and review!
Cars.com Review
- December 30, 2018
David Tangen was great and extremely helpful the entire team from in n out ! Great work
Willy Aramayo Replied: Hello Betsy, we appreciate your kind words and review!
DealerRater Review
- December 30, 2018
always a good experience, usually because of Min Kim,Andrew Gomez and Cris Almanzar. Their service is always top notch! I always ask for them when I am there
DealerRater Review
- December 30, 2018
James Scott is an great asset, he made the process seamless. I have already recommended him twice. Overall A+ experience and look forward to doing business with him in the future
DealerRater Review
- December 30, 2018
From the first time I took my car for service and repair to Benzel-Bush Motor Car I was treated with excellent even though I had not purchased my vehicle here. The pick up and drop off service that is offered makes it convenient to get my car serviced. The pick up and drop off employees are always...
DealerRater Review
- December 30, 2018
My car broke down and God blessed me with a new one through Benzel-Busch Mercedes Benz Car Dealership. Sandro Martinez, Salvino Architto and Paterno Cabrera were spectacular! Thank you gentlemen, I appreciate you all!
DealerRater Review
- December 30, 2018
From the time we chose our vehicle , from test driving to delivery all services were exceptional. The salesman was very professional. He answered all my questions in full detail
Cars.com Review
- December 30, 2018
Left by Kelvin C.
The service is over all as promised before; therefore I was very impressed the service they rendered they are good!
Willy Aramayo Replied: Hello Kelvin Chu, we appreciate your review and we hope to see you again in the future!
Cars.com Review
- December 30, 2018
exceptional service as always, people are very courteous and honest.
Willy Aramayo Replied: Hello SAILAJA D VALIVETI, we appreciate your kind words and review!
Cars.com Review
- December 30, 2018
i had a awesome surprise that the tire was covered
Willy Aramayo Replied: Hello gary g, we appreciate your kind review!
Cars.com Review
- December 30, 2018
Left by Sophia K.
Chris Iseman provided excellent service. We appreciated it so much.
Willy Aramayo Replied: Hello Sophia Kuo, we are so glad to hear that Chris Iseman provided excellent service to you at Benzel-Busch. We appreciate your kind words and review!
Cars.com Review
- December 29, 2018
Left by Donna E.
I dealt with Chris Huling. He was professional and informative ensuring to consistently stay in contact with me with updates on my repairs. He was also very personable, which adds to the overall quality experience Excellent customer service. Thank you
Willy Aramayo Replied: Hello Donna Ellerson, we appreciate your kind review! We will pass on your words to Chris.
DealerRater Review
- December 29, 2018
Everyone would agree that going to a dealer is a pain in the neck and going to get ones car service is even more stressful. Well none of that has happened to me at Benzel Busch Mercedes Benz. I got my car last December and my experience couldnt have been better. A year later I go to get my car...
DealerRater Review
- December 29, 2018
Mr. Joseph Simsek is the reason why we go to dealer each time. He provides exceptional costumer service. Not only him, all the staff at Benzel Busch amazing. They are very helpful.
DealerRater Review
- December 29, 2018
Chris Eiseen is simply the best. Very professional and friendly. Excellent service. I was able to drop off my vehicle and get a loaner in less than 15 minutes. My car was ready the very next morning.
DealerRater Review
- December 29, 2018
My salesperson, Peter Poliandro, was very good at listening to what I was looking for in a new car. This is my third Mercedes that I own. Each time I buy a different model based on my changing needs. My salesperson was patient and took me out on various rides so that I could see what options...
DealerRater Review
- December 29, 2018
Sixth car my family has purchased from Benzel Busch and Giovanni Barbaro. He goes out of his way to satisfy the customer and find the right deal for you. Financial paperwork and DMV follow up were easy and painless. No reason to buy a car anywhere else.
DealerRater Review
- December 29, 2018
I would just like to say that this dealership is all about customer service. I really appreciate the care and time they put into taking care of their customers. I won't go to any other dealership.
DealerRater Review
- December 29, 2018
Right from the time I was contacted by the sales agent to the point where I drove away with the new vehicle, the process was exceptionally smooth and the service outstanding in every way. Thanks !
Cars.com Review
- December 29, 2018
James Scott was exceptional. I recommended Jim to one of my friends and they walked out with nothing but great things to say about Jim. I sent my uncle to Jim as well and he intends on buying a 2020 GLE from Jim when the car is released.
Willy Aramayo Replied: Hello Peter, we appreciate your kind words and review!
Cars.com Review
- December 29, 2018
I have always been pleased with service at BB. Exceptional!!
Willy Aramayo Replied: Hello CmGreen, we appreciate your kind words and review!
Cars.com Review
- December 29, 2018
My 5th car from BB and I've had 100% satisfaction with my Mercedes experiences with this dealership-no kidding! Always attentive, friendly, efficient, and enthusiastic about their products and jobs, from sales to service. From the moment you walk in you know that you're in a well-run, clean,...
Willy Aramayo Replied: Hello Steve T, we appreciate your very kind words and we hope to see you again in the future!
Cars.com Review
- December 29, 2018
The customer service at this dealership is by far the best I've ever encountered. I can't imagine shopping for a car anywhere else.
Willy Aramayo Replied: Hello Michael Roosevelt, we are so glad to hear that you received great customer service at Benzel-Busch. We appreciate your kind words and review!
Cars.com Review
- December 29, 2018
Excellent service and good personal as employee they did everything so quick. Thank you!
Willy Aramayo Replied: Hello Ivelisse, we appreciate your kind words and review!
Cars.com Review
- December 29, 2018
Giovanni Barbaro made the process of choosing the right vehicle painless and efficient. Finance and DMV paperwork were completed easily and quickly. 6th car we have purchased here. Very satisfied.
Willy Aramayo Replied: Hello Kenneth L, we appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- December 29, 2018
Overall good and quick efficient service call experience with constant follow-up with the service advisor.
Willy Aramayo Replied: Hello James Shrager, we appreciate your kind words and review!
Cars.com Review
- December 29, 2018
Excellent service from the time we began the leasing process to the driving out in my vehicle.
Willy Aramayo Replied: Hello Bruce S, we appreciate your kind words and review!
Cars.com Review
- December 29, 2018
Excellent! Frank Armando and Juan they are the best!
Willy Aramayo Replied: Hello Dr. Ricardo Lazala, we will pass on your kind words to Frank and Juan. We appreciate your review!
DealerRater Review
- December 28, 2018
THE BEST DEALERship I have ever experienced It was a pleasure at any time to walk in and feel My car would be in good hands
DealerRater Review
- December 28, 2018
Left by Juan T.
this is my 3rd new vehicle purchased at benzel-busch.. from the moment i walked into the dealership i felt peace of mind, i was greeted as a member of the family, no pushy sales person but, i was also not ignored. when i made up my mind on the vehicle purchase, the transaction went smooth and i...
Benzel-Busch Motor Car Replied: Hello juant, we appreciate your kind words and review
DealerRater Review
- December 28, 2018
Courtesy thorough expedite talia is an exceptional sales associate she was very pleasant made me feel comfortable and I was extremely satisfied she took her time to make sure I was satisfied and I was
Benzel-Busch Motor Car Replied: Hello Smitty, we appreciate your kind words and review!
DealerRater Review
- December 28, 2018
Dave Tangen was exceptional. He took great care of us. The appointment was prompt, with the loaner car.We had a great experience with you.
Benzel-Busch Motor Car Replied: Hello thomas29, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- December 28, 2018
We have been taking our Mercedes E350 to Benzel for a few years and have been impressed and amazed at the impeccable service we receive on every visit. Other dealerships should model their behavior and attention to creating such a wonderful customer experience. Chris Iseman is an outstanding...
Benzel-Busch Motor Car Replied: Hello JOHN, we are so glad to hear that you had an outstanding service experience at Benzel-Busch. We appreciate your kind words and review!
DealerRater Review
- December 28, 2018
Excellent service and polite and professional staff especially Steven David. I enjoy the way he took time in showing the vehicle and time in showing us how things work in the vehicle.
Benzel-Busch Motor Car Replied: Hello Highlander, we appreciate your kind words and review!
DealerRater Review
- December 28, 2018
My service advisor Chris was amazing he got my car in and did the maintenance and also gave me a new tire was very efficient. Mike Hill Was able to answer the questions I had.
Benzel-Busch Motor Car Replied: Hello Hessiehes, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- December 28, 2018
I dealt with David. Excellent person and service. Happy with Service and hospitality. I will strongly recommend. I was there for airbag recall. Whole team was great.
Benzel-Busch Motor Car Replied: Hello skydriving, we appreciate your kind words and review!
DealerRater Review
- December 28, 2018
Left by Juan T.
this is my 3rd new vehicle purchased at benzel-busch.. from the moment i walked into the dealership i felt peace of mind, i was greeted as a member of the family, no pushy sales person but, i was also not ignored. when i made up my mind on the vehicle purchase, the transaction went smooth and i...
Benzel-Busch Motor Car Replied: Hello juant, we appreciate your kind words and review
Cars.com Review
- December 28, 2018
Great dealer. Got me a loaner for service of my car.
Willy Aramayo Replied: Hello Vlad, we appreciate your review!
Cars.com Review
- December 28, 2018
Nice facility, clean, modern and and well managed. Nice staff. The vehicle I was looking at and interested in was available and the sales process was pretty smooth. I look forward to seeing how they are when I go back for service.
Willy Aramayo Replied: Hello New MBOwner, we appreciate your review and we can't wait to see you again in the future!
Cars.com Review
- December 28, 2018
The full experience was professional and easy. I was satisfied with the various teams that helped to complete the turn-in lease process and the new lease...
Willy Aramayo Replied: Hello CP, we appreciate your kind words and review!
Cars.com Review
- December 28, 2018
The car dealership provided a vehicle for purchase that was not available at other Mercedes Benz dealershipsl
Willy Aramayo Replied: Hello PTB, we appreciate your kind words and review!
Cars.com Review
- December 28, 2018
everything was handled perfectly and quickly.The waiting area was clean and comfortable and the snacks were on spot good.
Cars.com Review
- December 28, 2018
Excellent experience The sales staff was polite and patient I was not rushed or ignored Took my time to make my decision
Cars.com Review
- December 28, 2018
Frank Armando is the best understands the concept of customer service and extremely knowledgeable about thevproduct, but, can explain the process to layman. Juan DelGado is a gem-in and out of the lot in a flash!
Cars.com Review
- December 28, 2018
The service department repaired a tire that I thought might be needed to be replaced . They did so efficiently and timely. They consistently kept me updated on the work they were doing.
Willy Aramayo Replied: Hello Frank Donohue, we appreciate your kind words and review!
Cars.com Review
- December 28, 2018
The best dealer around, Thank you to my good friend who always takes care of me Frank Lauro!
Willy Aramayo Replied: Hello Eric, we appreciate your kind words and review!
Cars.com Review
- December 27, 2018
I have been to another dealership when I was traveling where I had such a bad experience that I will never forget. This dealership by far the best dealership among many others in major cities. Professional, nice facilities, and quick + reliable services.
Willy Aramayo Replied: Hello Jun, we appreciate your kind words and review!
Cars.com Review
- December 27, 2018
Left by Joseph K.
Excellent, seller manager Michel hill,he is a professional on his job, plus Kathy Zagula. i like to say thank you to Stacey Fowler Finance Director also all they did magnificent work to me. Happy holidays and happy new years to everybody in BENZEL BUSCH MOTOR CAR CORP.
Willy Aramayo Replied: Hello joseph kazemi, we appreciate your very kind words and review! Happy holidays and a Happy new years to you too !
Yelp Review
- December 27, 2018
I wanted to make sure that i have substantial and enough service experience with this dealer before it deserves my time to write a review. So this feedback is after buying my E350 to a guy that used to bring my car now here and i am just continuing doing the same. My four (4) service experiences so...
Yelp Review
- December 27, 2018
Liars and crooks! I noticed on google they have 4.7 star rating and I wonder how that's possible because they do act polite and "ready" to do everything they can to fix any problems with your car. It's just amazes me everytime I went for something simple like a service my car would end up having a...
DealerRater Review
- December 27, 2018
Thanks so much for your help in designing my purchase (gift). Ive enjoyed working for this salesperson in the past and will continue to do so in the future
DealerRater Review
- December 27, 2018
The service was good. everyone was friendly and accommodating . Would reccomend to others. Thank you. Chris huling was the best. Very considerate and kind. Truly a asset to the company.
Benzel-Busch Motor Car Replied: Hello Penny456, we appreciate your kind words and review!
DealerRater Review
- December 27, 2018
Benzel-Busch is a truly exceptional dealer where staff welcomes you the moment you walk in. We are repeat customers and our agent (Jay Lee) took time to carefully explain all options in detail without pressure despite multiple visits we made. We had a smooth transaction and appreciated our agents...
Benzel-Busch Motor Car Replied: Hello KL, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- December 27, 2018
It was my first time to take Mercedes Ben and Jay Lee accommodated me everything I needed. I like to say to Jay Lee thank you so much for a professional and very high experiences job he is doing there. I will most definitely be coming back again and again.
Benzel-Busch Motor Car Replied: Hello Yh060663, we appreciate your kind words and review!
DealerRater Review
- December 27, 2018
I wanted to buy a 2019 Mercedes GLC 300 4matic, and I had visited several other dealerships in New Jersey, but was disappointed with those other dealerships' pushy and impersonal service. However, when I visited Benzel-Busch's Mercedes dealership in Englewood, NJ, Joseph Simsek greeted us at the...
Benzel-Busch Motor Car Replied: Hello JW, we appreciate your very kind words and review! We will pass on your words to Sal and Joseph. We hope to see you again in the future!
DealerRater Review
- December 27, 2018
The gave great service and information , had us in and out quickly . They also made us very comfortable during our wait. Overall was a great experience and will be a long time customer
Benzel-Busch Motor Car Replied: Hello AMG EDDIE, we appreciate your kind words and review!
Cars.com Review
- December 27, 2018
Excellent service,even though I live and work in NYC ,still use my car dealer in NJ after 20 years
Willy Aramayo Replied: Hello Dr Russell Perry, we appreciate your kind words and review!
Cars.com Review
- December 27, 2018
Left by Kathleen M.
In the past I had Range Rovers and never had the quality of care as I have at your facility. John Meyer and Dave Tangen kept me updated and answered specific questions I had about the service.
Willy Aramayo Replied: Hello Kathleen Melli, we appreciate your kind words and review!
Cars.com Review
- December 27, 2018
Scott Bateman did a great job organizing parts and everything in advance. Plus he kept in good contact with updates that allowed me to plan my schedule much better
Willy Aramayo Replied: Hello Charlie Williams, we appreciate your kind words and review!
Cars.com Review
- December 27, 2018
Left by Andre P.
Dave Tangen is a true professional and represents MBUSA very well. We had an unfortunate situation with the car that Dave quickly helped remediate. Though costly, Daves attention to this matter made things go smoothly.
Willy Aramayo Replied: Hello Andre Passero, we appreciate your review and we will pass on your kind words to Dave Tangen.
Cars.com Review
- December 27, 2018
Best overall automobile acquisition and follow up service experience ever.
Willy Aramayo Replied: Hello Jeff, we appreciate your kind words and review!
Cars.com Review
- December 27, 2018
Left by Eiji M.
Great service, extremely kind and supportive. It was such a pleasant experience. In a past, I had an experience with 10 or so different auto dealership. I think Benzel-Busch Motor Car Corp., is by far the best auto dealership I have ever worked with. My relationship with every department, starting...
Willy Aramayo Replied: Hello Eiji Murakami, we are so glad to hear that you had a pleasant experience at Benzel-Busch. We will pass on your kind words to the whole staff!
DealerRater Review
- December 25, 2018
i like to say to Mr, Michel Hill sells manager thank you so much for a professional and very high experiences job he is doing there also and selling 2019 GLE 400 to me, plus Ms,Kathy Zagula she also did magnificent accounting processing to this sell, happy holidays and happy new year to all of you...
Benzel-Busch Motor Car Replied: Hello josephkazemi, we appreciate your very kind words and review!
DealerRater Review
- December 25, 2018
My wife and I just switched over to this dealership and had the best experience with Jay Lee. He was accommodating, friendly, and gave us the best deal possible. Overall, he made the whole process an enjoyable, positive experience- I will most definitely be coming back again and again. We highly...
Benzel-Busch Motor Car Replied: Hello Christine & S., we are so glad to hear that you had a excellent experience at Benzel-Busch! We appreciate your kind words and review!
DealerRater Review
- December 24, 2018
Lino,Was extremely knowledgeable with the features of the car doing the test drive his calmness doing the test drive made it very easy to Operate the vehicle doing this time.
Benzel-Busch Motor Car Replied: Hello Carmotor, we appreciate your kind words and review!
DealerRater Review
- December 24, 2018
Juan Rojas and his team always do an amazing job every time I am in for service.. they perform the required maintenance and always point out the recommended service and items that need to be done and provide you a timeframe in which they should be done. I absolutely recommend Mersedez Benz Express...
Benzel-Busch Motor Car Replied: Hello, we appreciate your kind words and review!
DealerRater Review
- December 23, 2018
My service representative Chris Iceman was exceptional.My car was picked up as promised.I was kept informed of needed work.As a practicing physician,my schedule was not effected.I have bought all my Mercedes from Benzel-Busch.Even after moving to Manhattan,I continue to use Benzel-Busch for all my...
Benzel-Busch Motor Car Replied: Hello Perrymd, we appreciate your kind words and review!
Cars.com Review
- December 23, 2018
The sales rep Yusuf, aka "Joe" is truly the best!! He will work with you with what is right for you.
Willy Aramayo Replied: Hello MP, we appreciate your kind words and review!
DealerRater Review
- December 22, 2018
Chris Iseman always provides truly exceptional service. Its always a great experience. Its nice dealing with the same service consultant each time Im there.
Benzel-Busch Motor Car Replied: Hello Lynne325, we appreciate your kind words and review!
DealerRater Review
- December 22, 2018
The service was excellent, the staff were so kind and helpfull .Service time was as on time.I felt comfort while I was there.Thank you.
Benzel-Busch Motor Car Replied: Hello Didem, we appreciate your kind words and review!
Cars.com Review
- December 22, 2018
Frank is the best, I had a great experience with him, he stayed with to help us to find the best option till late at night and he is so caring. It was one of the best customer experiencess that I ever had.
Willy Aramayo Replied: Hello Maddie, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- December 21, 2018
Service was exceptional as well as customer service. Kept me updated periodically.
Willy Aramayo Replied: Hello G-man, we appreciate your kind words and review!
Cars.com Review
- December 21, 2018
Salesman Lou Gallo is very helpful an knows a lot about all vehicles, very easy to buy from him.
Willy Aramayo Replied: Hello Eddy Varela, we appreciate your kind words and review!
Cars.com Review
- December 20, 2018
Very pleasant transaction. Professional courteous staff. Couldn't be happier
Willy Aramayo Replied: Hello Paul Karas, we appreciate your kind words and review!
Cars.com Review
- December 20, 2018
Amazing customer service, they are so helpful and have great deals, 10/10 would recommend this dealer.
Willy Aramayo Replied: Hello Farah S, we are so glad to hear that you received amazing customer service at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
Cars.com Review
- December 20, 2018
My advisor at Benzel-Busch has always been attentive, courteous and friendly. I drive 2 hours just to use this dealership. The staff is always a pleasure to deal with. I wouldn't bring my car anywhere else.
Willy Aramayo Replied: Hello Anne Davoren, we appreciate your kind words and review!
DealerRater Review
- December 18, 2018
The sales and service at Benzel-Bush was excellent. This is my first car from Benzel-Busch and I will strongly recommend to my friend.
Benzel-Busch Motor Car Replied: Hello Yh060663, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- December 18, 2018
Jim was very aware of my needs and preferences as I have been a client at the dealership for many years. Jim worked with me to conclude the sale in one afternoon and the return of my leased vehicle. Despite it being a Saturday afternoon, he was able to change the insurance to the new vehicle by...
Benzel-Busch Motor Car Replied: Hello jpederjr, we appreciate your kind review! We will pass on your words to James Scott.
Cars.com Review
- December 18, 2018
Returned lease and purchased new , very easy Process
Cars.com Review
- December 17, 2018
I have purchased and serviced my cars at Benzel Busch for more than 10 years. My purchasing experience has been consistently exceptional, a factor that has contributed to my loyalty to the dealership and indeed broadened my knowledge about the Mercedes Benz brand. I have learnt quite a bit from John...
Willy Aramayo Replied: Hello CFN, we appreciate your kind words and review!
DealerRater Review
- December 17, 2018
As usual, the sales and service at Benzel Bush was excellent. This was the 10th car that I've leased from Benzel Bush. I highly recommend leasing or purchasing a vehicle from them.
Benzel-Busch Motor Car Replied: Hello sas, we appreciate your kind words and review!
DealerRater Review
- December 16, 2018
Blew out a tire on the NJ Turnpike on a Saturday afternoon. Called ahead to let them know i was coming in for repair, told them i didnt have a lot of time, and they turned me around with a new tire in under an hour - on a Saturday. Remarkable. Thank you!!!
Benzel-Busch Motor Car Replied: Hello UES couple, we appreciate your kind words and review!
DealerRater Review
- December 16, 2018
Great service great Communication, Great patience representing the Benzel Bush Corporation with showing the new features of the C3 hundred Mercedes Benz .Thank you very much
Benzel-Busch Motor Car Replied: Hello Carmotor, we appreciate your kind words and review!
DealerRater Review
- December 15, 2018
I can give nothing short of 5 stars to Jim Scott of Benzel-Busch Motor Car in Englewood, NJ. This was my first Mercedes I have had the privilege of driving and Jim Scott made the entire experience exceptional. Thanks Jim! Peter C. Marron, Jr. 201-819-6579 pcmarronjr@aol.com
Benzel-Busch Motor Car Replied: Hello PCMJr, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your review and we will pass on your kind words to James Scott.
DealerRater Review
- December 14, 2018
Exactly as expected. Entire team turned what could have been a negative experience into a memorable one. Service adviser really knew how to make my wife & I feel welcomed!
Benzel-Busch Motor Car Replied: Hello Natalie01, we appreciate your kind words and review!
Cars.com Review
- December 14, 2018
Chris Iseman is always courteous, competent and thorough.
Willy Aramayo Replied: Hello Customer, we appreciate your kind words and review!
Cars.com Review
- December 13, 2018
Left by Javier C.
everybody was very friendly , they were trying always to help you , never pushy ,neither bossy ,only explaining differences in the cars and programs to purchase
Willy Aramayo Replied: Hello JAVIER CASTRO, we appreciate your kind words and review!
DealerRater Review
- December 13, 2018
Left by Steven G.
very attentive salesman, knowledgeable, and easy to deal with Steven and staff made the car buying purchase effortless and he was on point with everything he promised
Benzel-Busch Motor Car Replied: Hello sgaitman, we appreciate your kind words and review!
DealerRater Review
- December 13, 2018
Service experience also 5 stars all excellent assistance and pleasant David T was much helpfull overall with my Entire experience from beginning with Peter & Joseph phenomenal definitely will recommend!!
Benzel-Busch Motor Car Replied: Hello Betsyrc, we appreciate your kind words and review!
Cars.com Review
- December 13, 2018
Left by Maryann S.
It's always a pleasure to go to this dealership for service.
Willy Aramayo Replied: Hello Maryann Smith, we appreciate your kind words and review!
DealerRater Review
- December 12, 2018
From drop to pick all attendants greeted me warmly and explained the process in a courteous, respectful and professional.I was kept informed with progress and ultimately service was completed in the time promised.
Benzel-Busch Motor Car Replied: Hello vicannel10, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!
DealerRater Review
- December 12, 2018
Two cars in for service this week- crazy at work because of year end deadlines. Frank Armando took charge and made it easy. Pleasant, professional and extremely knowledgable---resolved an outstanding issue with ease. Juan Delgado worked his magic in the lot. I am extremely appreciative of their...
Benzel-Busch Motor Car Replied: Hello Gracie, we appreciate your kind words and review!
DealerRater Review
- December 11, 2018
I have had very good service by Mr.Ming and his team in Englewood, NJ. SO, I REALLY appreciate it. But I also have had a bad experience with sales department 3 years ago. That's why I went to Long Island City to buy the car.
Cars.com Review
- December 11, 2018
I was given a lovely loaner although there was a misunderstanding. I was told when I made the appointment that the service and recall repair would take two hours. Upon arrival, I was told I would have to return the following day. I was able to do that without a problem, but there should be a...
Yelp Review
- December 08, 2018
Went there many years ago to buy my first MB. One of their crusty sales guys told me to "come back with my father or husband"...??!!! Had I not been with a friend who heard him -- I don't think I would have believed my own ears. Would never, ever, EVER go back there. Manhattan or Nanuet for me!
Willy A. Replied: Hello Kathy F.,I am so sorry to hear about your experience. I would like to get more information about the sales representative that assisted you. Our goal is to make this the easiest buying experience for you. At your convenience please reach out to me at 201-567-1400 x11214 or you can email me at . Once again, I apologize for way you were treated. Sincerely,Willy AramayoClient Relations Manager
Cars.com Review
- December 06, 2018
Benzel-Busch is a exceptional dealership. They are very professional, very knowledgeable, very helpful.
Willy Aramayo Replied: Hello Catherine, we appreciate your kind words and review!
DealerRater Review
- December 06, 2018
Kathy is so knowledgeable and helpful. Because of her and Victor the process was so smooth and perfect. Any question I had she knew the answer. I was really impressed. Thank you!!!!
Benzel-Busch Motor Car Replied: Hello truman123, we appreciate your kind words and review!
DealerRater Review
- December 06, 2018
Salesman Louis Gallo helped my wife and I choose the best car for our family. He walked us through the process like a true gentleman and master of his craft. You have gained a customer and friend for life. Thank you Lou!
Benzel-Busch Motor Car Replied: Hello Tkeller517, we appreciate your kind words and review!
Cars.com Review
- December 06, 2018
We are repeat customers at Benzel Busch in Englewood NJ and leased GLC after GLK. Awesome dealer and agent (Jay Lee). Hope to return after lease ends.
Willy Aramayo Replied: Hello KL, we appreciate your kind words and review!
Cars.com Review
- December 06, 2018
Exceptional all the way - right form the time I made contact with the sales agent about the vehicle to driving away with the new vehicle. Thank you !!
Willy Aramayo Replied: Hello nk20, we appreciate your kind words and review!
Cars.com Review
- December 05, 2018
Change my summer tires to winter tires. Always have the best services & always take my car to this dealer because they seem to know who I am.
Willy Aramayo Replied: Hello Garth Brown, we appreciate your kind words and review!
DealerRater Review
- December 04, 2018
My experience at Benzel Busch especially with my salesperson Lino Cascardi has always been wonderful. Our family has been purchasing cars from Lino for many years and will continue to do so. Can't say enough good things about Lino! Everyone at the dealership is friendly, professional.
Benzel-Busch Motor Car Replied: Hello PatJuillet, we will pass on your kind words to Lino. We appreciate your review!
Cars.com Review
- December 03, 2018
Service Advisor David and Service Staff was exceptional.
Willy Aramayo Replied: Hello William Flemm, we appreciate your kind words and review!
Cars.com Review
- December 02, 2018
Left by Ann A.
I was confident with the servicing experience here. Timely, efficient, quality work, dependable and trustworthy. Quality parts. I am confident that my car will continue to run smoothly on my long commute on difficult roads during the winter because of this quality servicing
Willy Aramayo Replied: Hello Anna, we are so glad to hear that you received great service at Benzel-Busch. We appreciate your kind words and review!
Cars.com Review
- December 02, 2018
Fantastic service experience! Scott Bateman was excellent in providing updates and progress of my service.
Willy Aramayo Replied: Hello Buddy, we are so glad to hear that you had a fantastic service experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- November 30, 2018
Service Rep was told that I was in hurry. Totally responded to this info and expedited. Had loaner car in my hands within f5 min. with all paperwork completed. Service rep was Min Kim. A+
Willy Aramayo Replied: Hello Howard L Pear, we appreciate your kind words and review!
DealerRater Review
- November 30, 2018
Lou Gallo went beyond what one might expect a salesman would do to find the auto we wanted. He was so dedicated to customer satisfaction and we greatly appreciate his interest in achieving such a high level. Thank you Lou! You are a rare commodity and a great asset to Benzyl Busch Mercedes Benz..
Benzel-Busch Motor Car Replied: Hello Vjpope, we appreciate your kind words and review!
DealerRater Review
- November 30, 2018
Benzel-Busch's excellence is mainly thanks to the great people that work there. We've been buying cars from Larry Nash there, and having them serviced through our advisor Chris Iseman, for DECADES. They always make everything super easy and treat us like gold.
Benzel-Busch Motor Car Replied: Hello sswnewyork, we appreciate your kind words and review!
DealerRater Review
- November 30, 2018
My service advisor Scott Bateman reviewed my GLEs service history with me and asked if there was anything else he should know. Based on our conversation Scott got my car immediately in for service and I had it back and washed in under two hours. Scotts professional demeanor and friendly attitude is...
Benzel-Busch Motor Car Replied: Hello AgentEd, we will pass on your kind words to Scott. We appreciate your review and we hope to see you again in the future!
Cars.com Review
- November 29, 2018
This is a great dealership. All the people there are nice and friendly and they make you feel comfortable.
Willy Aramayo Replied: Hello Dee, we appreciate your kind words and review!
Cars.com Review
- November 29, 2018
Left by Althea S.
My sales person was exceptional, professional, and knowledgeable of vehicles
Willy Aramayo Replied: Hello Althea salmon, we appreciate your kind words and review!
DealerRater Review
- November 29, 2018
I brought my car as per a safety recall. Replacement of driver-side airbag and front passenger airbag was done on time. I've got my car after the service in a clean condition along with recommendations based on a complementary multipoint inspection. Thank you for the service.
Benzel-Busch Motor Car Replied: Hello vladimir, we appreciate your kind words and review!
DealerRater Review
- November 29, 2018
I highly recommend. Michael Hill, Katherine Zagula and Joanne were exceptional in their professionalism and courtesy. I am very happy with my new vehicle from M
Benzel-Busch Motor Car Replied: Hello Auntann04, we appreciate your kind words and review!
DealerRater Review
- November 28, 2018
I been visiting this dealer for almost 4 years and I love it, the staff is very friendly and attentive and the most important thing FAST , highly recommend ........
Benzel-Busch Motor Car Replied: Hello Jennifer21, we appreciate your kind review and we can't wait to see you again in the future!
Cars.com Review
- November 28, 2018
Left by Seth G.
Overall it was a very pleasurable experience. Giovanni was wonderful!
Willy Aramayo Replied: Hello Seth Gross, we are so glad to hear that you had a pleasurable experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- November 27, 2018
Left by Rufus N.
Return process superb Customer care service awesome Waiting area excellent Receptionist great Refreshments while waiting is endless Sales person, Lou Gallo was extremely perfect for the job
Willy Aramayo Replied: Hello Rufus Nagbe, we appreciate your kind words and review!
DealerRater Review
- November 27, 2018
I had to bring my Smart EQ in for service when a maintenance light went on unexpectedly. The team at Benzel-Busch could not have been more accommodating. They brought me right in, gave me a ride home, and kept my car long enough to fully investigate the issue. Super fantastic team.
Benzel-Busch Motor Car Replied: Hello Mike R, we appreciate your kind words and review!
Yelp Review
- November 27, 2018
The service I received was efficient and very professional. I arrived and my loaner was ready as I dropped off my vehicle. The lounge is very nice and clean. The staff was amazing they attended me very well. Thank you to Frank Armando for providing me with exceptional service. I will definitely...
DealerRater Review
- November 26, 2018
Thankfully I have the wheel insurance with these terrible roads in the North East. After losing air pressure in my front left tire, I brought the car in for what seemed to be a bad tire, it turned out I cracked the wheel. Not sure how it happened, but the guys at Benzel Busch, identified the issue...
Benzel-Busch Motor Car Replied: Hello spencer12, we appreciate your review!
DealerRater Review
- November 25, 2018
I had the most amazing experience at Benzel Bush Mercedes in Englewood NJ. Joseph Herman and Joseph Simsek are The best. Thank you so much for all your hard work. I appreciate everything what You have done for me. Thank You.
Benzel-Busch Motor Car Replied: Hello Lukas, we appreciate your kind words and review!
Cars.com Review
- November 22, 2018
The service was quick and easy practically no waiting and a loaner car was provided as well.
Willy Aramayo Replied: Hello Howard M, we appreciate your kind words and we hope to see you again in the future!
Cars.com Review
- November 21, 2018
Left by Dora N.
Great Experience! Lamont made the buying process very easy and seem less. I would recommend anyone thats buying anew Benz to Lamont at Benzel Busch
Willy Aramayo Replied: Hello Dora Nixon, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!
Cars.com Review
- November 21, 2018
Left by Antonio L.
Dealer was ready for my vehicle first this as I scheduled. They prepared work order as indicated in appointment schedule and priced service exactly as discussed on phone along with discount service coupon. Benzel Busch has always been forthright and honest when it comes to service and price. The...
Willy Aramayo Replied: Hello Antonio Lechich, we appreciate your kind words and review!
Cars.com Review
- November 21, 2018
I had the best experience in this dealership. Shout out to Jim Scott for all the assistance.
Willy Aramayo Replied: Hello Allan Renier Mendez, we are so glad to hear that you had the best experience at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!
DealerRater Review
- November 21, 2018
I had a mechanical problem and showed up without an appointment. I had to leave the car for at least a day, had several appointments and had no practical travel alternatives. Although all loaner cars had been allocated they managed to find a vehicle for me.
Benzel-Busch Motor Car Replied: Hello Drive Happy, we appreciate your review!
DealerRater Review
- November 21, 2018
Always willing to do anything possible for the best experience each visit. This was a service appointment with a loaner car. Text message notification let me know the car was done the same day!
Benzel-Busch Motor Car Replied: Hello Jefferson725, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- November 21, 2018
From start to finish, Lou made sure that I was well-informed of my options and was very patient as I weighed my purchase decision between Mercedes and other brands. He did not pressure us, which showed his confidence in the product. He has raised our standards for all future purchases - although I...
Benzel-Busch Motor Car Replied: Hello CynO, we are so glad to hear that you had the best car buying experience with Lou Gallo. We appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- November 20, 2018
I have been servicing my '99 C280 sport here since I purchased it from you about 20 years ago. My service advisor since the beginning has been Chris Iseman. He is a gem - knowledgeable, professional, smart, organized, a good communicator and an excellent representative of the company. You should be...
Benzel-Busch Motor Car Replied: Hello Kate nyc, we appreciate your kind words and review!
DealerRater Review
- November 20, 2018
The dealership takes care of clients needs. They attended and verified the services needed. respectful. I can recommend the people and the dealership to friends and family.
Benzel-Busch Motor Car Replied: Hello rico, we appreciate your kind words and review!
DealerRater Review
- November 20, 2018
Quick and courteous service. Doug was extremely knowledgeable and helped me pick out the best vehicle for me. Im a little surprised that Smart would only sell electric vehicles with such a limited range. This is why I bought a gas model. Smart needs to get their electric range up to 300 miles if...
Benzel-Busch Motor Car Replied: Hello rcazwell, we appreciate your kind words and review!
DealerRater Review
- November 18, 2018
The best part of my experience is that I walked in the dealership on Monday 2pm and picked up my car the next day by 2 pm , that was excellent service , thank you to my sales advisor Richard Palm
Benzel-Busch Motor Car Replied: Hello Mellitto, we will pass on your kind words to Rich. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- November 17, 2018
Good timely and personal service. Routine service work was performed and need for additional work needed was well explained. Unfortunately, due to lack of available parts, replacing the two airbags which were subject to the massive multi-manufacturer recall took about two years. I realize this...
Benzel-Busch Motor Car Replied: Hello Jack Murphy, we appreciate your kind review !
DealerRater Review
- November 16, 2018
Best Visit of my life, I highly recommend this dealership to anyone!! The experience was phenomenal. I had absolutely the easiest and best car buying experience out of any place Ive been too.
Benzel-Busch Motor Car Replied: Hello Tom Fernandez m60, we are so glad to hear that you had an amazing experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- November 15, 2018
Bought a used truck from this dealer. They wanted make a deal and the process was amooth
Willy Aramayo Replied: Hello Rob, we are so glad to hear that you are very happy with your purchase. We appreciate your kind words and we hope to see you again in the future!
Cars.com Review
- November 15, 2018
Customer service tech rep excellent. Work completed on time.
Willy Aramayo Replied: Hello Max van der Linden, we appreciate your review!
DealerRater Review
- November 15, 2018
I was greeted warmly within 2 minutes afterI arrived late for my appointment. I waited in a pristine lounge with quality refreshments. I was able to see my car being worked on and I was updated with the progress. The maintenance and wash was completed in less than hour! Exceptional experience!
Benzel-Busch Motor Car Replied: Hello Wisdom, we appreciate your kind words and review!
DealerRater Review
- November 15, 2018
The entire staff at Benzel Busch is exceptional in every aspects of exceeding customers' expectations. The Service Department is the best I've ever used.
Benzel-Busch Motor Car Replied: Hello Mac B., we appreciate your review and we hope to see you again in the future!
DealerRater Review
- November 15, 2018
Left by Dan F.
I brought my GLA250 in for the first service. The service was great, all questions were answered. The reason I chose Benzel-Busch was its service reputation, and they came through nicely.
Benzel-Busch Motor Car Replied: Hello danf, we appreciate your kind words and review!
DealerRater Review
- November 15, 2018
This was my first experience dealing with Tim in the service department and he did an excellent job taking care of my service needs. I was however sorry to learn that Jonathan Fleishman had left your employ. I had a long relationship with him and hope to establish a similar rapport with Tim.
Benzel-Busch Motor Car Replied: Hello password, we appreciate your kind words and review!
Cars.com Review
- November 15, 2018
Left by Howard S.
Benzel Busch is the Best! Whether it is for service or purchasing a new car, my experiences have always been first rate. I recently purchased a 2019 C-300. Everyone on the sales team were very professional, knowledgeable and receptive to my concerns. My sales person (Lino Cascardi) and his...
Willy Aramayo Replied: Hello Howard Sheikowitz, we appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- November 14, 2018
Tim, my service writer is excellent. Everyone at the dealership was excellent.
Willy Aramayo Replied: Hello Mrs. Rosemary Casagrande, we appreciate your kind words and review!
DealerRater Review
- November 14, 2018
Left by Frankie C.
Amazing Expirience From beginning to end the service and attention was truly amazing. The best Experience ever for buying the car. I would recommend anybody to buy a car here.
Benzel-Busch Motor Car Replied: Hello bigbo260@me.com, we appreciate your kind words and review!
DealerRater Review
- November 14, 2018
For those who find the purchasing or leasing of a car to be a euphoric experience - your DNA warrants inspection. Mere mortals such as myself, find car acquisition to be as stressful as waiting for one's accountant to determine overdue tax payments. Well, at Benzel-Busch, my leasing of a Mercedes...
Benzel-Busch Motor Car Replied: Hello martinweinstein18, we appreciate your kind words and review!
Cars.com Review
- November 14, 2018
Attentive and responsive to details Pleasant and clean waiting area Service agent very helpful in getting a loaner
Willy Aramayo Replied: Hello David, we appreciate your kind words and review!
DealerRater Review
- November 13, 2018
the process is very convenient and simple and the valet is great and very convenient for me. The follow up for this survey is way too much however. I was on vacation and felt bombarded with requests to fill out the survey.
DealerRater Review
- November 13, 2018
There was great service from the car sales man and the product specialist. Very informative good communication and very friendly service. Every effort was made to be flexible and take his time by Orlando and the product specialist.
Benzel-Busch Motor Car Replied: Hello Cargal, we appreciate your kind words and review!
Yelp Review
- November 13, 2018
For those who find the purchasing or leasing of a car to be a euphoric experience - your DNA warrants inspection. Mere mortals such as myself, find car acquisition to be as stressful as waiting for one's accountant to determine overdue tax payments. Well, at Benzel-Busch, my leasing of a Mercedes...
Cars.com Review
- November 12, 2018
Left by Louis D.
As always a pleasure to do business with Benzel team
Willy Aramayo Replied: Hello Louis DeMarino, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- November 12, 2018
The service and wait-time was what I had expected. My dealing with Benzel - Busch has always been very positive. The customer service staff provide good service and kept me updated during the entire process.
Benzel-Busch Motor Car Replied: Hello Fred C, we appreciate your kind words and review!
DealerRater Review
- November 11, 2018
Scott Bateman was amazing. That was the smoothest and fastest I have even been in and out for service. He was polite and efficient. Made it such a pleasure!
Benzel-Busch Motor Car Replied: Hello AnnaP, we appreciate your kind words and review!
Cars.com Review
- November 10, 2018
Very clean and helpful facility beyond over the moon and excited to deal with thank you so much
Willy Aramayo Replied: Hello Conkling, we appreciate your kind words and review!
DealerRater Review
- November 10, 2018
David Nieves, our service manager was excellent. He was professional, prompt and thoughtful! His service was stellar! My car was in the shop for three days and he kept me up to date via text messaging and had my car ready in less than 30 minutes the morning of pick up!
DealerRater Review
- November 10, 2018
Great service team with clear communication throughout the process. All work was neat and I watched as service progressed from comfortable lounge area. A wonderful experience!
Benzel-Busch Motor Car Replied: Hello Ll, we appreciate your kind words and review!
Cars.com Review
- November 10, 2018
Left by Maria M.
Our experience with Lamont Saunders was exceptional!! He is both courteous and knowledgeable.
Willy Aramayo Replied: Hello Maria Maceri, we appreciate your kind words and review!
DealerRater Review
- November 09, 2018
David Nieves was our Service Manager at our last service visit. David was not only professional and prompt, his attention to detail and white glove service was exceptional. He used text messaging to keep me posted on my service which took a few days. He had my car washed and ready for pick up when I...
Benzel-Busch Motor Car Replied: Hello Grace, we will pass on your kind words to David. We appreciate your kind words and review!
DealerRater Review
- November 09, 2018
Salesmen were very friendly and made the car buying experience stress free. Corresponded to questions via text or email promptly. Made purchase very comfortable and smooth, not pushy at all. Would recommend to a friend or family member.
Benzel-Busch Motor Car Replied: Hello Clrswts, we appreciate your kind words and review!
DealerRater Review
- November 09, 2018
The attendants were very courteous when I arrived at the service center. Then David Tangen was very helpful and friendly and explained the service very clearly. When I came to pick up my car, he was again very helpful.
Benzel-Busch Motor Car Replied: Hello DSA1, we appreciate your kind words and review!
DealerRater Review
- November 09, 2018
I was taken care of immediately upon my arrival. Dave was as courteous, efficient and helpful as he has always been to my husband and me.
Benzel-Busch Motor Car Replied: Hello Barbara C, we appreciate your kind words and review!
Cars.com Review
- November 07, 2018
The quality of the service is always exceptional. Every one is friendly, knowledgeable and professional. Its a delight to do business with you!
Willy Aramayo Replied: Hello Raul Ruiz, we appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- November 07, 2018
I called and made an appointment to drop off my vehicle for maintenance and I asked for a loaner. I was told on the phone that my request and appointment were scheduled. Once I arrived the attendant could not see my appointment or my request for a loaner. It took several people to finally see my...
Cars.com Review
- November 07, 2018
Excellent Customer Service and Excellent Service and Repair! Very Professional and Friendly Atmosphere.
Willy Aramayo Replied: Hello Lawrence Saia, we appreciate your kind words and review!
DealerRater Review
- November 07, 2018
The sales staff were very professional, friendly, & patient. Rafael was welcoming and offered a no pressures sales environment. He is absolutely knowledgeable of the MB Brand product, vehicles, technology & equipment packages available. He took his time , showed us many vehicles & individual...
Benzel-Busch Motor Car Replied: Hello David C, we will pass on your very kind words to Rafael and to the whole staff. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- November 07, 2018
The staff was very professional and friendly. They made It very easy to make a decision and to buy something within my means , the whole process was very easy fast and efficient
Benzel-Busch Motor Car Replied: Hello Carlos03, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- November 07, 2018
This dealership has an excellent service department. They always go above and beyond, and most importantly, they fix the issue in a timely manner. My service manager Dave Tangen was excellent. He even helped me transfer my personal items from my loaner car into my car when the service was...
Benzel-Busch Motor Car Replied: Hello kenbruno, we appreciate your kind words and review!
DealerRater Review
- November 07, 2018
Soccio. Was very good at customer service He understood our concerns and a very favorable outcome...................He was great at customer service would deal with him anytime
Benzel-Busch Motor Car Replied: Hello Brenny, we appreciate your kind words and review!
Cars.com Review
- November 06, 2018
Left by Maria N.
Able to get an appointment same day! Appreciated great customer service.
Willy Aramayo Replied: Hello Maria Nolan, we appreciate your review and we hope to see you again in the future!
Cars.com Review
- November 06, 2018
An excellent service. We just went to look at the car with my husband and we ended up buying the car.
Willy Aramayo Replied: Hello From Queens, NY, we appreciate your kind words and review!
Cars.com Review
- November 06, 2018
David Tangent did a great job of making the experience easy. I truly appreciate his effort Thanks
Willy Aramayo Replied: Hello Jim Adler, we appreciate your kind words and review!
Cars.com Review
- November 04, 2018
great service, however, I think because I have an older model (2008, which I purchased in 2012 there as a pre-owned) they don;t deliver back as clean as they would another newer model.. but otherwise service is great..
Willy Aramayo Replied: Hello Judie Sico, we appreciate your review!
DealerRater Review
- November 04, 2018
We are very satisfied with the service we received at Benzel Busch. Giovanni Barbaro was exceptionally good at walking us through the options and tailoring our selection to what mattered most to us. The experience was not pushy, pressured or rushed to a conclusion. I would recommend Giovanni...
Benzel-Busch Motor Car Replied: Hello UES couple, we appreciate your kind words and review!
Cars.com Review
- November 02, 2018
Like for my 20 past years the service department is top notch. Even if I dont get my car from that dealer ship I always take it there because of staff And Sossio.
Willy Aramayo Replied: Hello Joe, we appreciate your kind words and review!
Cars.com Review
- November 02, 2018
Mr. Bateman was very professional and did a great job of getting me in and out.
Willy Aramayo Replied: Hello Frank Rizzo, we appreciate your kind words and review!
DealerRater Review
- November 02, 2018
Peter Poliandro was a great seller man and the general manager same, thanks for all. I hope that in the future we will maintain the same spirit.
Benzel-Busch Motor Car Replied: Hello pguillermora, we appreciate your kind words and review!
Cars.com Review
- November 01, 2018
Chris Iseman was patient thorough and very kind! He made my service very easy
Willy Aramayo Replied: Hello Irene FischlDeak, we appreciate your kind words and review!
Cars.com Review
- November 01, 2018
Best experience ever!!! Best dealership and best sales person ever !!! Truly experienced in what they are doing and excellent customer service . Very profesional! Five stars. I have never had this kind of car buying experience before and I have purchased 7 already from different dealerships which it...
Willy Aramayo Replied: Hello Evaldo, we are so glad to hear that you had the best experience at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!
DealerRater Review
- November 01, 2018
The service appointment was easy to make; the advisor knew why the car was brought in and I was out quickly in the loaner. The bill was sent and I could checkout on my phone before I returned for pick up which was convenient.
Benzel-Busch Motor Car Replied: Hello JerseyJohn, we appreciate your kind words and review!
DealerRater Review
- November 01, 2018
They pick my car up and returned it to me which was a great help. Tim advised me every step of the way what needed tobe done a d the cost, so there were no surprises. Couldnt have been more helpful. Much appreciated.
Benzel-Busch Motor Car Replied: Hello Glinda93, we appreciate your kind words and review!
DealerRater Review
- November 01, 2018
Very smooth transaction including the trad-in process. Very knowledgable rep. Joseph showed me all the options I had with the trade in. There was no need to second guess and guided me to the right direction.
Benzel-Busch Motor Car Replied: Hello Serdarburak, we appreciate your kind words and review!
DealerRater Review
- November 01, 2018
Most of people say this DEALER branch is excellent service, very nice, very clean, and care for every customers! That's why I bought truck here and always coming back here for any kind of reason, issues or just stop by say HELLO! I LOVE IT! 200% excellent!!!! Thank you!
Benzel-Busch Motor Car Replied: Hello Katiejung, we appreciate your kind review and we can't wait to see you again in the future!
DealerRater Review
- November 01, 2018
I had a great experience from start to finish! Couldnt have asked for a better client experience. I would recommend anyone to Benzel Busch.
Benzel-Busch Motor Car Replied: Hello Lcorrales79, we appreciate your kind words and review!
Cars.com Review
- October 31, 2018
Great service . Purchased the car here and always get service here. Friendly and helpful
Willy Aramayo Replied: Hello Mr. Liu, we appreciate your kind words and review!
Cars.com Review
- October 31, 2018
Jay Lee is excellent sales person when ever we need it He is always try to his best.
Willy Aramayo Replied: Hello Hyuk K. Kwon, we appreciate your kind words and review!
DealerRater Review
- October 31, 2018
A very satisfying experience with service technician explaining every detail in a polite and courteous manner. Wait time was less than 45 minutes, spent in comfortable waiting room, with area away from tv for reading undisturbed. Great cappachino machine-really good coffee! Only dealer I know of...
Benzel-Busch Motor Car Replied: Hello Nydrummer18, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- October 31, 2018
This is the 4th Smart Car for me and my family's 8th Smart Car that we get from Benzel-Busch in Englewood. That should say everything!
Benzel-Busch Motor Car Replied: Hello Smart4Me, we appreciate your kind words and review!
Cars.com Review
- October 30, 2018
Have been visiting this specific for quite a while already and have always had an amazing experience. Theyre very punctual and responsible. Glad to have benzel Busch near my home.
Willy Aramayo Replied: Hello Gian guidos, we appreciate your kind words and review!
Cars.com Review
- October 28, 2018
Left by Rosanna A.
Everything was excellent. All the attendants are very polite and the agents are most helpful and knowledgeable.
Willy Aramayo Replied: Hello Rosanna Arcieri, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- October 28, 2018
My experience was great! My car was in for body work and now looks brand new again. Thankful to Neil, Elizabeth and the whole team. The work was fast and I was able to be back in my car in less time than I thought. So nice working with this team!
Benzel-Busch Motor Car Replied: Hello Reecie01, we appreciate your kind words and review!
DealerRater Review
- October 28, 2018
Excellent dealership, facility clean service advisor very professional, car given back to me in excellent condition, Ill recommend this facility to my friends and family
Benzel-Busch Motor Car Replied: Hello Happycustomer, we appreciate your kind words and review!
Cars.com Review
- October 27, 2018
Left by Angelo C.
I have my car serviced and I was told all that had been checked, periodic I was informed the time that it need to do so, and they also specified how it's important to keep the car in good running order that prolong the life of the, I really appreciated all the information and the update they...
Willy Aramayo Replied: Hello Angelo Coppola, we appreciate your kind words and review!
DealerRater Review
- October 27, 2018
Always very helpfull and courtious. Every one is friendly and spare no time to help out of their way besides I lv u r coffee machine
Benzel-Busch Motor Car Replied: Hello Rum70, we appreciate your kind words and review!
Cars.com Review
- October 26, 2018
Left by Anthony L.
The service and team at Benzel-Busch are top notch. We were already Mercedes Benz leasers and were considering looking around. We went to several other makers and ultimately came back to Benzel-Busch because their service and offers are not like any other. They have a lifetime member out of us.
Willy Aramayo Replied: Hello Anthony Lopez, we appreciate your kind words and review!
DealerRater Review
- October 26, 2018
Wonderful Experience from beginnig to end! Our family has 4 Mercedes and been with this dealership for 25+ years. Would highly recommend to everyone. Thank you.
Benzel-Busch Motor Car Replied: Hello Barbara M., we appreciate your kind words and review!
DealerRater Review
- October 26, 2018
Car needed a fairly extensive maintenance ? service . Mr Kim was great about getting the car in and out in one day. to accommodate my boss's schedule.
Benzel-Busch Motor Car Replied: Hello aporemba, we appreciate your kind words and review!
DealerRater Review
- October 26, 2018
I am very pleased with my interaction with Talia. This was my 2nd time I have worked with her and she has worked diligently to make my experience exceptional. I would not exaggerate by saying that she is truly an asset for the dealership.
Benzel-Busch Motor Car Replied: Hello Mb9999, we are so glad to hear that you had the best experience at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- October 26, 2018
We traded in our 2015 ML 350 and upgraded to the GLC 350. Benzel Busch in Englewood and Larry Nash made our experience wonderful throughout this whole process.
Benzel-Busch Motor Car Replied: Hello Lcroft, we appreciate your kind words and review!
Cars.com Review
- October 26, 2018
Brought the car in for an emergency tire repair and was treated with expedited excellent care. Thank you.
Willy Aramayo Replied: Hello DR Carlos, we appreciate your kind words and review!
DealerRater Review
- October 25, 2018
We knew exactly what we wanted and what we wanted to pay. We didn't want to waste time. So we asked the dealer rep (Kathy Zagula) to let us know when she found what we were looking for. We just leased a new GLE 350 - precisely the model, features and exterior and interior colors we had in mind. It...
Benzel-Busch Motor Car Replied: Hello Happy Customer, we appreciate your very kind words and review!
Cars.com Review
- October 25, 2018
Left by Ella D.
Exceptional service, quick, professional, very nice facility
Willy Aramayo Replied: Hello Ella dachenko, we appreciate your kind words and review!
DealerRater Review
- October 24, 2018
Fun experience for daughter. Given good instruction on use of car. All the folks who helped us with this sale were there to cheer her on
Benzel-Busch Motor Car Replied: Hello xxx, we appreciate your kind words and review!
DealerRater Review
- October 24, 2018
David Tangen is exceptional! He is a pleasure to deal with and always accommodating. His goal is simply to please and address every concern.This being the fifth year that I have been dealing with him and his service is exceptional,replete with calls and texts to apprise me of service progress and...
Benzel-Busch Motor Car Replied: Hello Daybahsoo, we appreciate your kind words and review!
Cars.com Review
- October 24, 2018
Love the salespeople here. Love the new car. Love the facilities.
Willy Aramayo Replied: Hello Kelly, we appreciate your kind words and we hope to see you again in the future!
Cars.com Review
- October 24, 2018
Great dealer with good service the always do wherever you ask them to do
Willy Aramayo Replied: Hello Marian, we appreciate your kind words and review!
Cars.com Review
- October 22, 2018
We enjoy working with Larry Nash and the dealership. We have always had a great experience and will continue to use the dealership. No reason to go elsewhere
Willy Aramayo Replied: Hello Kenneth R. Rosenstein, we appreciate your kind words and review! We will pass on your words to Larry.
DealerRater Review
- October 22, 2018
Everyone at the dealership is very friendly and sees to your every needs. The surroundings are extremely comfortable and there is coffee snacks fresh fruit and TV. I
Benzel-Busch Motor Car Replied: Hello jamesrusso, we appreciate your kind words and review!
Cars.com Review
- October 21, 2018
Left by Ann E.
Always so nice. Always honest. They make the whole process easy.
Willy Aramayo Replied: Hello Anne, we appreciate your kind words and review!
Cars.com Review
- October 21, 2018
Left by Peter D.
SERVICE WAS COMPLETED IN A TIMELY WAY I WANTED TO BUY A CAR WHILE I WAITED, HOWEVER, SALESPERSON WAS NOT AVAILABLE.
Willy Aramayo Replied: Hello Peter Dunsay, we appreciate your kind words and review!
Cars.com Review
- October 21, 2018
My salesman Sandros along with the sales manager the finance manager and the associate that showed me the vehicle were all very efficient Santos was very good at communicating any and all of my concerns and negotiations we came to a fair deal although I drove two hours there was no shenanigans and...
Willy Aramayo Replied: Hello Frank A., we appreciate your kind words and review!
Cars.com Review
- October 21, 2018
Left by Heidi R.
Tim did an excellent job start to finish. My only issue was that the dealership never told me that I was reassigned to a new service person and I am not even sure I am reassigned to a new service person. My prior service person Jonathan Fleischman was truly exceptional.
DealerRater Review
- October 21, 2018
I was very impressed with how smoothly your service department worked. I felt that the few people I saw were happy to help and very respectful. I was impressed with the valet service and how the person who checked me in was so friendly and helpful. Even the person who helped me with the loan car was...
Benzel-Busch Motor Car Replied: Hello E350, we appreciate your kind words and review!
Cars.com Review
- October 20, 2018
Excellent service all ways, especially service writer mike kim is great guy help me out problems
Willy Aramayo Replied: Hello Charlire, we appreciate your kind words and review!
DealerRater Review
- October 20, 2018
Benzel Busch might not be the cheapest dealer - but they dont sell cheap cars. I paid a very competitive price for my car, was not pressured or rushed and drove off happy. Aftersale options were offered, and again there was no pressure to buy. Would definitely recommend this dealer.
Benzel-Busch Motor Car Replied: Hello Eilat59, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!
Cars.com Review
- October 20, 2018
Left by Stavro S.
Excellent service and paid too much attention to detail. Service advisor was knowledgeable and extremely helpful, professional and polite
Willy Aramayo Replied: Hello Stavro Soussou, we are so glad to hear you received excellent service at Benzel-Busch. We appreciate your kind words and review!
DealerRater Review
- October 18, 2018
I scheduled an appt with Benzel Busch Service to add the illuminated start to my new Mercedes C43 AMG coupe. Unbeknownst to me, my tire had a split in it after only 2 weeeks on the road. John in Service advised that is was no problem to fix while the car was already in for service. In addition...
Benzel-Busch Motor Car Replied: Hello Jbf135050@, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your kind words and review!
DealerRater Review
- October 16, 2018
Very convenient and friendly service. A loaner is always available and they will pick up and drop off your vehicle without hesitation. I truly appreciate their accommodations and friendliness.
Benzel-Busch Motor Car Replied: Hello Stretchdpt, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- October 16, 2018
The entire service team is excellent. From the moment I arrive to the moment I leave, everyone is truly great. They are pleasant, helpful, and accommodating.
Benzel-Busch Motor Car Replied: Hello sas, we appreciate your kind words and review!
DealerRater Review
- October 15, 2018
The overall process and experience was excellent. Joe Simsek was a pleasure to deal with and extremely attentive. The delivery of the vehicle was timely and I was provided with an excellent overview to operate.
Benzel-Busch Motor Car Replied: Hello bc fort lee, we are so glad to hear that you had an excellent experience at Benzel-Busch. We will pass on your kind words to Joseph.
DealerRater Review
- October 15, 2018
Always the best service, however, this time I did express service for the first time. Next time I will get a loaner and leave car.
Benzel-Busch Motor Car Replied: Hello lmarcus343, we appreciate your review and we hope to see you again in the future!
Cars.com Review
- October 15, 2018
I thank Andrew and the team for a timely and professional service.
Willy Aramayo Replied: Hello Naz, we appreciate your kind words and review!
DealerRater Review
- October 13, 2018
Jay Lee is always a pleasure and knowledgeable. Never tries to push you into making a decision that isn't right. This is my fourth lease with him and I hope to continue doing business with him in years to come.
Benzel-Busch Motor Car Replied: Hello Benz 123, we appreciate your kind words and review! We will pass on your words to Jay lee.
Cars.com Review
- October 12, 2018
Left by Andy R.
lino is very professional and courteous as is all the staff a real pleasure
Willy Aramayo Replied: Hello andy raap, we appreciate your review. We will pass on your kind words to Lino.
Cars.com Review
- October 12, 2018
Left by Jeffrey D.
My service was performed in the most professional way. My Service Advisor - David Tangen was exceptional and handled everything for the Service to ensure a good feeling on my part. It was a truly rewarding experience and I will make sure I tell family and Friends who are in the market for a new car...
Willy Aramayo Replied: Hello Jeffrey Delinko, we appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- October 12, 2018
Very easy to work with this dealer and the employees. They run a fantastic operation and I would recommend the dealership to anyone looking for a Mercedes Benz. Overall a great experience.
Willy Aramayo Replied: Hello Bart, we appreciate your kind words and review!
Cars.com Review
- October 12, 2018
Great experience overall. Plenty of inventory to choose from. Sales people made the process as smooth as possible. Have bought many cars from the them in the past and will continue to use them.
Willy Aramayo Replied: Hello Chuck, we appreciate your kind words and review!
DealerRater Review
- October 12, 2018
Left by Daniel G.
A very welcoming crew of people and their more then willing to assist in anyway to improve the shopping experience. I would diffidently recommend this dealership.
Benzel-Busch Motor Car Replied: Hello Daniel Gonsalves, we appreciate your kind words and we hope to see you again in the future!
DealerRater Review
- October 12, 2018
Very nice vehicle. Peter, my sales person was great and easy to work with. Car was prepped perfectly. I highly recommend this dealership. Great experience.
Benzel-Busch Motor Car Replied: Hello suzymollee, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind review and we we hope to see you again in the future!
DealerRater Review
- October 12, 2018
Never disappointed as I expect to have the truly Outstanding Service provided at every visit to Benzel -Busch. Highly recommend this dealership as it it one of the best in the USA!
Benzel-Busch Motor Car Replied: Hello JLC NJ, we appreciate your kind words and review!
DealerRater Review
- October 11, 2018
We have been a repetative customer for years & now our kids are also wanting their Benz from Benzel Busch 👍 its very friendly and comfort Dealership
Benzel-Busch Motor Car Replied: Hello Jigar Shah, we appreciate your kind words and review!
Cars.com Review
- October 11, 2018
Left by Ari S.
Overall very good it is a big dealership and everything is clicking especially Mike Kim
Willy Aramayo Replied: Hello Ari Sandman, we will pass on your kind words to Min Kim. We appreciate your review and we hope to see you again in the future!
Cars.com Review
- October 10, 2018
Left by Isaac B.
Very professional and customer friendly. The service rep was very professional and friendly. The waiting room was very comfortable and clean.
Willy Aramayo Replied: Hello Isaac Brown, we appreciate your kind review!
Cars.com Review
- October 09, 2018
Great buying experience. Truly exceptional. Great service
Willy Aramayo Replied: Hello Mike, we appreciate your kind words and review!
DealerRater Review
- October 06, 2018
Frank Lauro made a real effort to find the model that made my wife and I happy, witch was not easy I wanted big my wife wanted small, Frank found the perfect model and color we both love. Thank you Frank. We will be coming back.
Benzel-Busch Motor Car Replied: Hello Durango3, we appreciate your kind words and review! We will pass on your words to Frank.
Cars.com Review
- October 06, 2018
I had an emergency situation with a message in my car that scared me. They accommodated all the schedule for me drop off the car immediately and have it repaired. They even accommodated a loaner for my needs. The service was done faster than what I expected. And the staff exceeds the excellence...
Willy Aramayo Replied: Hello Mrs. Choi, we appreciate your kind words and review!
Cars.com Review
- October 05, 2018
friendly staff, process of getting through the service is good
Willy Aramayo Replied: Hello glc300 leasee, we appreciate your kind words and review!
Cars.com Review
- October 05, 2018
repair lasted a bit more than expected but outcome was above expectations in terms of extended warranty covering most of the cost.
Willy Aramayo Replied: Hello MB owner, we appreciate your review!
DealerRater Review
- October 04, 2018
They did an exceptional job with my car I cant be any happier. I wish I can give it more stars to show how happy I am with the service. Definitely going back for any service done on my car!
Benzel-Busch Motor Car Replied: Hello Santimau, we appreciate your kind words and review!
DealerRater Review
- October 04, 2018
Lino took care of us in a professional way and was a really nice guy. Pleased with the overall transaction and customer service experience provided.
Benzel-Busch Motor Car Replied: Hello Customer, we appreciate your kind words and review!
Cars.com Review
- October 04, 2018
Top notch in every single way!!! I would recommend them to everyone looking for a car.
Willy Aramayo Replied: Hello John, we appreciate your kind words and review!
Cars.com Review
- October 03, 2018
Left by Paul F.
great professional service. AS USUAL was greeted respectfully, the service was completed within the frame time I was told, I was offered a loaner car but didn't have a need for it. the person who handled my paper work was great.
Willy Aramayo Replied: Hello Paul Falcon, we appreciate your kind words and review!
Cars.com Review
- October 03, 2018
Left by Mitchell M.
J meyer was excellent Informed and helpful as always. I have dealt with John for 15 years and he is always helpful
Willy Aramayo Replied: Hello Mitchell myrin, we appreciate your review! We will pass on your kind words to John.
DealerRater Review
- October 03, 2018
car was taken care of while I waited. was even sent for a wash. efficient, friendly and thorough - excellent as always. Thank you Jonathan Fleischman.
Benzel-Busch Motor Car Replied: Hello Chandra-Patel, we are so glad to hear that you had an exceptional experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- October 02, 2018
I made an appointment to have an issue I was having with my vehicle examined. They arranged for me to get a loaner car since they werent sure how long they would need to repair my car. However, my car was fixed & ready the next day. The car needed new brakes & roters which was completed. I was very...
Willy Aramayo Replied: Hello Carol, we appreciate your kind words and review!
Cars.com Review
- October 02, 2018
Excellent service from Benzel-Busch Englewood. The service agent, Jonathan Fleischman, was a pleasure to work with and provided updates on status of my vehicle throughout the service and repairs. All of my issues were addressed and at no time did I feel inconvenienced by the process. A great...
Willy Aramayo Replied: Hello R. Ross, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- October 02, 2018
When I arrived at the dealership I was greeted by Andrew. He explained the process and kept me posted as the inspection progressed. My Car was ready in about 3 hours. As I walked through the showroom I was always asked by staff if I was being helped. The facility is always well maintained and the...
Benzel-Busch Motor Car Replied: Hello Herbert L, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- October 02, 2018
Jonathan Fleischman offered a degree a friendliness and service that we don't see much of these days. That kind of service and attention to detail sets Benzel Bush apart from other dealerships and makes return visits less of a chore and more of a pleasure.
Benzel-Busch Motor Car Replied: Hello C634me, we appreciate your kind words and review!
DealerRater Review
- October 02, 2018
I have been using the same service representative, Dave Damgen, for many years. He is efficient and helpful and my service experience is always smooth.
Benzel-Busch Motor Car Replied: Hello orabry23, we will pass on your kind words to Dave. We appreciate your review!
DealerRater Review
- September 30, 2018
Min Kim is very detailed and followed up status of services by messages and over phone calls. His explain was very professional for me to make good decision for repairs and services. Overall is outstanding.
Benzel-Busch Motor Car Replied: Hello jay92, we appreciate your kind words and review! We will pass on your words to Min.
Cars.com Review
- September 29, 2018
I had my car repaired a week ago. They did a great job, very efficient, and always keep me updating the stats. They definitely deserve a five star.
Willy Aramayo Replied: Hello Christine, we appreciate your kind words and review!
Cars.com Review
- September 28, 2018
Great experience leasing a new car from Michael Vinci and Michael Hill. They answered all questions and were quick to respond to all queries via email and phone. They are very professional and courteous. I would definitely recommend Benzel Busch and Team
Willy Aramayo Replied: Hello Palak, we are so glad to hear that you had a great experience at Benzel-Busch! We will pass on your kind words to both Michael's.
Cars.com Review
- September 26, 2018
Getting service at Benzel Busch is always a pleasure. Wonderful customer service and care from Jonathan Fleischman. Thank you Jonathan!
Willy Aramayo Replied: Hello S Chandra, we appreciate your kind words and review!
Cars.com Review
- September 25, 2018
Chris Iseman was my service adviser. He was professional, informative and great to work with.
Willy Aramayo Replied: Hello Raymond J Fiore, we appreciate your kind words and review!
DealerRater Review
- September 25, 2018
Lou Gallo was a pleasure to work with and I will strongly recommend him to all my friends and relatives when considering their next vehicle purchase.
Benzel-Busch Motor Car Replied: Hello runner, we are so glad to hear that you had a wonderful experience at Benzel-Busch! We will pass on your kind words to Lou.
DealerRater Review
- September 24, 2018
Min was very helpful throughout the process. He was courteous and made time to explain the all the detail to make sure I understand the service and issues with the car. We were very happy with the quality of service we received.
Benzel-Busch Motor Car Replied: Hello Joe, we appreciate your words and review! We will pass on your kind words to Min.
Cars.com Review
- September 24, 2018
Very professional service. Will come back for future services.
Willy Aramayo Replied: Hello Leslie Gracias, we appreciate your kind review and we can't wait to see you again in the future!
Cars.com Review
- September 23, 2018
the service dep't is great and Chris offers prompt excellence
Willy Aramayo Replied: Hello Howard, we appreciate your kind words and review!
Cars.com Review
- September 23, 2018
Frank was my service advisor. He was thorough, professional and a big help. Thanks Frank !
Willy Aramayo Replied: Hello Jeff R, we appreciate your kind review and we will pass on your words to Frank.
Cars.com Review
- September 22, 2018
Brought car in for scheduled maintenance. A problem with lights was discovered. I was given a loaner and the work was completed the next day. I was satisfied with all.
Willy Aramayo Replied: Hello Lavelle Jones, we appreciate your kind words and review!
Cars.com Review
- September 22, 2018
Excellent customer service. Frank Armando excellent service advisor
Willy Aramayo Replied: Hello Ramon Perez, we are so glad to hear that you received excellent customer service at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- September 22, 2018
Andrew Gomez always makes a visit to Benzel-Busch service a Positive experience I always ask for him when we bring any of cars there
Benzel-Busch Motor Car Replied: Hello brandy, we will pass on your kind words to Andrew. We appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- September 22, 2018
Fast recall service, comfortable atmosphere, and kind service man. Went there without appointment and got the recall service without delay. Without advance appointment, we were treated as having appointment. Also low battery of the key and immediately battery was replaced with new battery. Also got...
Benzel-Busch Motor Car Replied: Hello Bella Vista, we appreciate your kind words and review!
Cars.com Review
- September 21, 2018
Best car purchase experience ever. I have bought 11 cars in my lifetime. Some new, some preowned. This time I was looking for a CPO mercedes E class. Although there were a number of cars available that fit my parameters near where I live, I took a 45 minute drive to Benzel Busch in Engelwood at the...
Willy Aramayo Replied: Hello HamiltonP1, we appreciate your kind words and review!
DealerRater Review
- September 21, 2018
My third vehicle at Benzel Busch. Ben Walsh was our salesman extraordinaire every time. Great cars , flawless delivery, great personal attention to our specific needs each time.
Benzel-Busch Motor Car Replied: Hello njason, we appreciate your kind words and review!
Cars.com Review
- September 20, 2018
I was informed at all times about what was going on, at what time the car should be expected, the problem they found and Andrew arranged for me to get an appointment to bring the car back for a leak they found in the engine . . . The car was leased from this dealership, not purchased.
Willy Aramayo Replied: Hello Marie J. Fakhry, we appreciate your kind words and review!
DealerRater Review
- September 20, 2018
Coming to Benzel Busch for service is equivalent to service at a 5 star hotel. Everyone is attentive to your needs. The waiting area is very comfortable. So much so that I actually dont mind waiting while my car is being serviced. There is a nice offering of complimentary coffee, tea, and...
Benzel-Busch Motor Car Replied: Hello SmartEnthusiast, we appreciate your kind words and review!
DealerRater Review
- September 20, 2018
Frank help me by getting me back on the road fast and making sure I was able to make my sons soccer game. Excellent service and lots of help for stressful mom. Thank you!!!
Benzel-Busch Motor Car Replied: Hello ina616, we appreciate your kind words and review.
Cars.com Review
- September 19, 2018
Great service, outstanding employees who picked and dropped the car. Thank You
Willy Aramayo Replied: Hello Mohammad M Attallah, we appreciate your kind words and review!
DealerRater Review
- September 19, 2018
My MB was in for a recall. My scheduled appointment was on time and when they were going to run overtime they gave me a loaner car and then delivered the car to my office and picked up the loaner car. Very professional.
Benzel-Busch Motor Car Replied: Hello Mike227, we appreciate your kind words and review!
DealerRater Review
- September 19, 2018
Steven David , my sales rep got right down to business. He listened patiently to what I was looking for and then was able to finalize an unique deal. I traded a classic car and my E350 convertible for an SL400. No muss, no fuss. Ha and his manager Jason did a great job. I would highly recommend...
Benzel-Busch Motor Car Replied: Hello frankieriz, we appreciate your kind words and review! We will pass on your kind words to Steve and to Jason.
DealerRater Review
- September 19, 2018
Frank Armando is my client care rep and he is honest, kind and knowledgeable. I am having a wonderful relationship with him over a decade, and not only him but the entire service department is outstanding. Keep up the good work guys !!
Benzel-Busch Motor Car Replied: Hello lvmy991, we appreciate your kind words and review! We will pass on your words to Frank.
Cars.com Review
- September 18, 2018
My customer experience at Benzel-Busch was truly exceptional, my representative help me understand the situation of why my issue happened to my vehicle and they repaired it and how to avoid it from happen again. I truly appreciate the courtesy pick up and drop off service of car and loaner...
Willy Aramayo Replied: Hello anonymously, we are so glad to hear that your customer experience was truly exceptional at Benzel-Busch. We appreciate your kind words and review!
Cars.com Review
- September 18, 2018
Frank offers the best there is in car dealings, buy or lease. Everything about Frank is good. Main reason we go back to Mercedes is because we like Frank, the way he deals with people is outstanding. Service is good, There is professionalism all around the place.
Willy Aramayo Replied: Hello US, we appreciate your kind words and review! We will pass on your words to Frank.
Cars.com Review
- September 17, 2018
Been buying cars for 30 yrs from Benzel Busch in Englewood NJ Excellent dealership!
Willy Aramayo Replied: Hello Anonymous, we appreciate your kind review and we cant wait to see you again in the future!
DealerRater Review
- September 17, 2018
Benzel-Bush is the most professional Mercedes dealership we have ever worked with! We travel approximately 85 miles each way to deal with Benzel- Bush and will gladly travel for the exceptional service received by all the departments located there!
Benzel-Busch Motor Car Replied: Hello LJB, we appreciate your kind words and review!
DealerRater Review
- September 16, 2018
Been going to this dealership for service the past 6 years. Always satisfied and meet my expectations. Everyone is friendly and helpful esp service advisor Frank. I highly recommend this place.
Benzel-Busch Motor Car Replied: Hello myedmund32, we are so glad to hear that you received excellent service at Benzel-Busch! We appreciate your kind words and review,
Cars.com Review
- September 15, 2018
Left by Marc S.
Chris Iseman is professional, knowledgable and personal. Because of him the experience is always excellent.
Willy Aramayo Replied: Hello Marc Snowman, we appreciate your kind words and review! We will pass on your words to Chris.
Cars.com Review
- September 14, 2018
Left by Felice C.
Chris Eisman is a wonderful service manager. Always takes good care of us. Know him for 25 years
Willy Aramayo Replied: Hello Felice Cooper, we will pass on your kind words to Chris. We appreciate your review and we can't wait to see you again in the future!
Cars.com Review
- September 14, 2018
Car was in for a routine service. Pricey, but very well taken care of. I wouldnt trust my car with anyone else.
Willy Aramayo Replied: Hello Gina, we appreciate your kind words and review!
DealerRater Review
- September 14, 2018
They are expert during all the service processing. Abscess service center service and quick entering , fast service for my car with don't miss small things for chest up. Very satisfied driving my so far. Thanks!
Benzel-Busch Motor Car Replied: Hello Toby*0128, we appreciate your kind words and review!
DealerRater Review
- September 14, 2018
Wonderful experience with the best team in the industry!! They are consistent with friendliness, professionalism and time management. Great group. Always respectful and solution driven.
Benzel-Busch Motor Car Replied: Hello Paula, we are so glad to hear that you had a wonderful experience at Benzel-Busch. We appreciate your kind words and review!
DealerRater Review
- September 14, 2018
This is the best place to shop for a solid car. People there are all amazingly nice, knowledgeable and helpful. We enjoyed very much of our car.
Benzel-Busch Motor Car Replied: Hello Joan, pl, we are so glad to hear that you had a good experience at Benzel-Busch! We appreciate your kind words and review.
Cars.com Review
- September 12, 2018
I go to this dealer for maintenance probably once year. My service adviser is Min Kim, and he is 10 out of 10 every time. He has pretty good relationship with technicians and know about cars. Because of his knowledge about cars and cars' mechanics, his service is more in depth. He is good and worth...
Willy Aramayo Replied: Hello Jason, we appreciate your kind words and review! We will pass on your words to Min Kim.
DealerRater Review
- September 12, 2018
dealership staff is exceptional. everyone is friendly, cooperative and helpful. the place is clean and customer friendly. it was a busy day but the staff was pleasant
Benzel-Busch Motor Car Replied: Hello mercedes, we appreciate your kind words and review!
DealerRater Review
- September 12, 2018
David Tangen is caring and always take great care of our car, Its a pleasure going to this dealership with him there, He calls or texts letting us know what is the best for us
Benzel-Busch Motor Car Replied: Hello mike, we appreciate your kind words and review!
DealerRater Review
- September 12, 2018
Very honest and helpful. Also want to add friendly. We have no problem in going back for another purchase. Scott from Maintenance was VERY helpful on going over the car. Ben was also great in that he worked with us on picking out the right car for our needs.
Benzel-Busch Motor Car Replied: Hello Wayne@1234, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
Yelp Review
- September 12, 2018
Sales department is great very professional and knowledgeable. Repair and collision center are the opposite. They will take a long time to fix one thing and tell you later there's more things to fix and it will take longer (months). Instead of mentioning everything at once they postpone everything....
Cars.com Review
- September 11, 2018
Left by Jean C.
Mr.Kim is an excellent communicator. Another issue has been occurred right after my routine maintenance service- he tried to solve the problem efficiently to minimize my inconvenience.
Willy Aramayo Replied: Hello Jean cho, we appreciate your kind words and review! We will pass on your words to Min.
DealerRater Review
- September 10, 2018
I was able to get an appointment quickly and the service was done in a timely manner. My service rep was courteous but seemed a bit busy to handle all of my questions.
Benzel-Busch Motor Car Replied: Hello Klee, we appreciate your kind words and review. We hope to see you again in the future!
Cars.com Review
- September 09, 2018
Left by Rudolph P.
Needed to be at work on time. John Powell my Service Adviser was ready to update my info. This was my first service for my new 2018 E 300 (what a wonderful car to drive). The loaner car for me was ready and waiting, so i would get to work for my early morning meeting on time.
Willy Aramayo Replied: Hello Rudolph Porte, we are so glad to hear that you had a great service experience at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
Cars.com Review
- September 09, 2018
Left by Alice Y.
Josef is the best sales rep ever always on point . This is our 4th MB and we are very happy
Willy Aramayo Replied: Hello Alice Yoon, we appreciate your kind words and review!
DealerRater Review
- September 08, 2018
The personnel is highly professional, the quality of parts is superb, the atmosphere is pleasant. Everything is great. If you want to improve customer satisfaction - please install some phone charging stations in the lounge.
Benzel-Busch Motor Car Replied: Hello Pogosian, we appreciate your kind words and review. We hope to see you again in the future!
Cars.com Review
- September 07, 2018
David Nieves is an exceptional service advisor, He made it pleasurable experience. He went out of his way to do a complete analysis of repaired as needed. David is a major asset to the service department. Thank you David
Willy Aramayo Replied: Hello Sam S, we are so glad to hear that you had a pleasurable experience at Benzel-Busch! We will pass on your kind words to David.
Cars.com Review
- September 07, 2018
Left by Edward R.
David Is the best, explain and help me like no other. Will always ask for him as a rep, keep up the good work. Your service is the best !!
Willy Aramayo Replied: Hello Edward Rivera, we appreciate your kind words and review!
DealerRater Review
- September 07, 2018
My wife and I were treated superbly by Tim Torell and the entire Benzel Busch team ! Everyone was courteous, helpful and accommodating ! Best Dealership I have EVER been affiliated with !!
Benzel-Busch Motor Car Replied: Hello Arthur Barone, we appreciate your kind words and review!
Cars.com Review
- September 06, 2018
Never had a bad word for Benzel Busch. Great facility l, nice competent people, beautiful products.
Willy Aramayo Replied: Hello Marty z, we appreciate your kind words and review!
DealerRater Review
- September 05, 2018
Above and beyond my expectations at any time. Always willing to help and advice. Maximum courtesies. Always friendly. In simple words "Above and Beyond Expectations.
Benzel-Busch Motor Car Replied: Hello tony55, we are so glad to hear that you received great service at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- September 04, 2018
the whole experience is very professional. both the sales and service department's personnel will always try to satisfy you. it's nice to find a local downtown dealership still exists.
Willy Aramayo Replied: Hello steven s., we appreciate your kind words and review!
DealerRater Review
- September 03, 2018
We found our overall experience at Benzel Busch Dealership in Englewood, NJ to helpful and worthwhile. Our dealer, Lou Gallo was very knowledgeable, accommodating, friendly and patient. His overall demeanor would allow me to recommend him to my relatives and/or friends.
Benzel-Busch Motor Car Replied: Hello j & j together361, we appreciate your kind words and review! We will pass on your kind words to Lou Gallo.
Yelp Review
- September 03, 2018
I've been taking my dads car to BB for 3 yrs but It's going to be one year since I leased my car from Benzel Busch (Joseph Simsek). I can only say that they have been nothing short than exceptional. I am not sure why there are so many negative reviews...? It's confusing. The staff and establishment...
Cars.com Review
- September 02, 2018
The service is exceptional! I wish the pricing was better.
Willy Aramayo Replied: Hello JCLock, we are so glad to hear that you received exceptional service at Benzel-Busch! We appreciate your kind words and review.
Cars.com Review
- September 02, 2018
My experience with Benzel-Busch Motor Car Corporation has always been outstanding. The sales and service departments are exceptional, both in professionalism and expertise. The facility is beautiful and I will continue to have them as "the place to go" as I have done in the past.
Willy Aramayo Replied: Hello Anonymous, we appreciate your kind words and review!
DealerRater Review
- September 02, 2018
My salesperson and the used car manager were tremendous help in having me decide to purchase my car from your dealership.Everything went fine and was completed in a very short time.
Benzel-Busch Motor Car Replied: Hello fullerdurda, we appreciate your kind words and review!
DealerRater Review
- September 02, 2018
Great service . Took his time to check and show how to do things for future incidents . He also took time to make sure everything is working fine
Benzel-Busch Motor Car Replied: Hello Chichi, we are so glad to hear that you received great service at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
Cars.com Review
- September 01, 2018
Left by Loida V.
Every time I visit this dealership It feel like a family to me. Very friendly people and knowledgble on what they do
Willy Aramayo Replied: Hello Loida Vargas, we appreciate your kind words and we hope to see you again in the future!
Cars.com Review
- August 31, 2018
Left by Howard M.
RICH THE SALES ASSOCIATE,WAS A TRUE PLEASURE TO DEAL WITH. HE WAS EXTREMELY KNOWLEDGEABLE ABOUT THE VECHILE.
Willy Aramayo Replied: Hello Howard Mais, we appreciate your kind words and review!
DealerRater Review
- August 31, 2018
I was treated with consideration and respect All my questions were answered patiently and with knowledge Orlando went out of his way to find the exact GLE in my preferred color and with the options I wanted Scott took me through the paperwork carefully and explained it all Tai patiently helped me...
Benzel-Busch Motor Car Replied: Hello Judith123, we appreciate your kind words and review! We will pass on your words to Orlando.
DealerRater Review
- August 31, 2018
Overall great experience for over 20 years! Have worked with the same people and cant say enough about the level of professionalism - great staff all around.
Benzel-Busch Motor Car Replied: Hello MBfan, we appreciate your kind words and review!
DealerRater Review
- August 31, 2018
Ever since buying my Mercedes at Benzel Bush, I have remained loyal, always taking it back for regular routine servicing. They care deeply about their customers and spend the time necessary to listen to all of my concerns. I highly recommend them for sales and service.
Benzel-Busch Motor Car Replied: Hello Lol, we appreciate your kind words and review! We will pass on your words to the whole staff.
Cars.com Review
- August 30, 2018
Regularly scheduled maintenance and customer service was amazing!
Willy Aramayo Replied: Hello Kathi D, we appreciate your kind words and we hope to see you again in the future!
Cars.com Review
- August 30, 2018
From the moment of impact until I got my car back, everyone involved with my repair was awesome.
Willy Aramayo Replied: Hello Anthony, we appreciate your kind words and review!
DealerRater Review
- August 30, 2018
thy were vry nice and did a great and quick job. This means a lot to me, and this is why I came back to this dealership..
Benzel-Busch Motor Car Replied: Hello mersilv, we appreciate your kind words and review!
DealerRater Review
- August 29, 2018
When the Sales rep is honest and has the backing of his manager, that is the difference between trying to sell a car and selling it. Special thanks to Douglas Ryan and the used cars CPO you earned my appreciation, Thank You
Benzel-Busch Motor Car Replied: Hello jemmmed, we appreciate your kind words and review!
DealerRater Review
- August 29, 2018
We had a great experience at Benzel Busch, we have been buying/leasing our cars from your dealership since 2006, always a pleasant experience, betweeen sales to service, just great! I had been in to service our ML350 and while I was there, decided to trade in our older C300 and lease a new one,...
Benzel-Busch Motor Car Replied: Hello Bentley123!, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind words and we cant wait to see you again in the future!
DealerRater Review
- August 29, 2018
I have gotten my previous car from Benzel Bush and have been very happy with how my car as well as myself have been treated. I have found everyone, from service people to salesmen to be very courteous and helpful. Therefore when I was looking for a newer car I decided to go right back where...
Benzel-Busch Motor Car Replied: Hello jane728, we appreciate your kind words and review!
Cars.com Review
- August 28, 2018
Very professional, courteous and knowledgeable. It is always a pleasure to visit the dealership for both purchasing a vehicle and service.
Willy Aramayo Replied: Hello Howard Sheikowtiz, we appreciate your kind words and review!
DealerRater Review
- August 28, 2018
I just recently purchased a GLE from Benzel-Busch and was pleased with every step of the process. From my sales person Jim Scott to the Finance person Stacey, I was treated with respect, provided friendly and professional treatment and was very happy with both Jim and Stacey. I was not pressured...
Benzel-Busch Motor Car Replied: Hello Bobby, we appreciate your review and we hope to see you again in the future!
Cars.com Review
- August 26, 2018
Another problem due to a failed low profile tire, I drive a lovely 2016 E400 sedan. No problems except for the vulnerability of low profile tires and somewhat delicate rims. Even though I have tire and wheel insurance, it is still a rather disruptive experience each time I have to go in for a tire...
DealerRater Review
- August 24, 2018
I was frustrated to have to bring my car in again within 2 weeks of bringing it in previously, but Jonathan made the experience comfortable and explained everything extremely well. The entire process was painless and all the issues were fixed. The service department is one of the big reasons I...
Benzel-Busch Motor Car Replied: Hello spencer12, we appreciate your kind words and review!
DealerRater Review
- August 24, 2018
I was looking for a Smart car with manual transmission. I got in touch with Douglas, who helped me throughout the whole process. In just a few days i had the car i wanted ready. Douglas took great care of everything for me. Very friendly, super professional and fast. Thank you!
Benzel-Busch Motor Car Replied: Hello Francesco, we appreciate your kind words and review!
DealerRater Review
- August 24, 2018
Chris Eisman was coutstanding as usual. Quality,professional.prompt,knowledgeble,kind and communicated throughout process. The service dept is why I keep buying cars at bezel Busch. Sossio and Chris are huge asset and the best I've ever seen.
Benzel-Busch Motor Car Replied: Hello moishe2, we appreciate your very kind words and review!
Cars.com Review
- August 24, 2018
Outstanding customer service! Ben Walsh was our salesperson and we couldnt be happier with the customer service we received! Would highly recommend this car dealership!
Willy Aramayo Replied: Hello Sharen, we are so glad to hear that you had a great car buying experience at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- August 23, 2018
Id like to particularly thank Chris Huling for all his assistance and help. Everyone was knowledgeable, friendly and helpful. Chris went out of his way to accommodate my needs.
Benzel-Busch Motor Car Replied: Hello Dreea, we appreciate your kind words and review and we hope to see you again in the future!
DealerRater Review
- August 23, 2018
I had a flat tire- benzel bush made the entire repair process easy and fast. My tire insurance was used and every person ibvolyin the process was exemplary.
Benzel-Busch Motor Car Replied: Hello Ellengail, we appreciate your kind words and review!
DealerRater Review
- August 23, 2018
I leased my car from Chris Taccetta and was impressed by his knowledge, professionalism, and knowledge. I received excellent service. It has also been a pleasure working with Michael Hill and others in this dealership and I highly recommend Benzel-Busch to others.
Benzel-Busch Motor Car Replied: Hello danhaber, we will pass on your kind words to Chris. We appreciate your review and we hope to see you again in the future!
Cars.com Review
- August 22, 2018
Left by Peta-gay A.
Efficient service. Good customer service. Representative was pleasant and welcoming. Had to wait for a while before being acknowledged upon arrival. Clean and pleasant facility.
Willy Aramayo Replied: Hello PETA-GAY ANDERSON, we appreciate your kind words and review!
Cars.com Review
- August 22, 2018
Peter Poliandro is a true professional (this is not our first purchase with him!) and a joy to do business with !
Willy Aramayo Replied: Hello J.F., we are so glad to hear that you had a great experience at Benzel-Busch. We will pass on your kind words to Peter.
Cars.com Review
- August 22, 2018
Orlando is always a pleaseure to deal with. He is always very helpful and very courteous. We would highly recommend him to anyone!
Willy Aramayo Replied: Hello Doug Samberg, we appreciate your review and we will pass on your kind words to Orlando.
Cars.com Review
- August 22, 2018
Left by Roy N.
Excellent work, knowledgeable and friendly staff and efficient operation.
Willy Aramayo Replied: Hello Roy Nicolosi, we appreciate your kind words and review!
DealerRater Review
- August 22, 2018
Mr. Kim of service department was very kinds and very much kowlegable of my car history. Price was very expensive but he gave me a better price with a little discount.
Benzel-Busch Motor Car Replied: Hello Young123, we will pass on your very kind words to Min. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- August 22, 2018
wowww we are really happy for the purchase of the car with you .. but what pleased us most, was the quality of the service provided by Ronald E Rodriguez, he was at all times very kind, attentive and helpful to us, so much so that he seemed that we knew each other from a lifetime ... in terms of...
Benzel-Busch Motor Car Replied: Hello Magregor, we are so glad to hear that you received excellent service at Benzel-Busch. We will pass on your kind words to Ronald.
DealerRater Review
- August 22, 2018
Doug Ryan was my sales consultant. He and everyone I dealt with were fantastic. The dealership delivered on everything they promised. Will happily take my business to them in the future.
Benzel-Busch Motor Car Replied: Hello B2nyc, we thank you for your very kind words and review!
DealerRater Review
- August 22, 2018
I was taken care of quickly. The greeter was very helpful and courteous. The service to be done was fully explained. I would highly recommend this dealership.
Benzel-Busch Motor Car Replied: Hello fancy, we appreciate your kind words and review!
DealerRater Review
- August 22, 2018
Dave our service advisor was efficient, professional and very customer oriented- exceptional service. The process was smooth and he guided the experience from start to finish.
Benzel-Busch Motor Car Replied: Hello JT, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- August 22, 2018
thanks for your fast service. Very happy customer. Mr.Simsek and Mr. Powell did a marvelous job by responding on time and follow up. thanks again.
Benzel-Busch Motor Car Replied: Hello Vint, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- August 22, 2018
Eli my sales representative always goes over and beyond!!!!!! He truly is exceptional!!! I would recommend him to everyone I know!!! I absolutely cannot day enough about him!!!!
Benzel-Busch Motor Car Replied: Hello Lisa, we appreciate your kind words and review! We will pass on your kind words to Eli.
DealerRater Review
- August 22, 2018
Jay lee is the best he made the transfer very easy and quick. Everyone at this dealership is great I recommend them to all my family and friends thank you 😊
Benzel-Busch Motor Car Replied: Hello Janine, we appreciate your kind words and review! We will pass on your words to Jay and to the whole staff.
DealerRater Review
- August 22, 2018
This is the third car I bought through Benzel Busch. As always everything was super clear, no surprises and excellent service! It's always a pleasure dealing with Benzel Busch.
Benzel-Busch Motor Car Replied: Hello Sewainer01, we are so glad to hear that you received great service at Benzel-Busch. We appreciate the review and we hope to see you again in the future!
DealerRater Review
- August 22, 2018
Lou Gallo is tremendous sales associate. He was so professional and helpful in every aspect of my leasing process - from turning in my previous leased vehicle to setting up the auto-pay on my new car. He was very accommodating with my schedule. This is the 3rd consecutive car I have leased from...
Benzel-Busch Motor Car Replied: Hello kr, we appreciate your kind words and review!
Yelp Review
- August 21, 2018
Benzel Busch is the best dealership hands down. They are honest, nice and very accommodating to different situations. I have nothing bad to say at all. I have purchased three cars from them, and always it was a pleasant and great experience!
Cars.com Review
- August 20, 2018
Friendly approach to customers are ok. Discussed about different models and prizes. The soles Salesman Mr. Lino Cascardi is very helpful with promoting conclusion.The sales manager Mr. Timothy Reilly is also assisting me for the buying. Benzel Busch is in a good locality is privides with good...
Willy Aramayo Replied: Hello benzel busch, we appreciate your kind words and review!
Cars.com Review
- August 16, 2018
My 2002 Mercedes needed extended work on dry rot hoses from being garaged outside for 16 years. I was very pleased with the service. John Powell kept me informed. Vivian in the paint shop called me frequently to give me an update on 2 new fenders ordered from Germany. I appreciated the pick...
Willy Aramayo Replied: Hello Mary Irene Richardson, we appreciate your very kind words and review!
Cars.com Review
- August 16, 2018
I cannot imagine not owning a car that wasn't purchased through Benzel Busch.
Willy Aramayo Replied: Hello Malcolm A. Borg, we appreciate your kind words and review!
DealerRater Review
- August 16, 2018
Very pleased with entire experience. James Scott is a most professional sales representative in everyway. He handled all aspects of this process in an excellent manner. From showing us the autos to explaining all about them to the financial aspects of the transaction. We spent much time on this...
Benzel-Busch Motor Car Replied: Hello newowner!!, we are so glad to hear that you had pleased experience at Benzel-Busch! We will pass on your kind words to James.
DealerRater Review
- August 13, 2018
Everyone takes the job seriously and treats patrons with respect.Wonderful service across the board! A series of workers all know what their responsibility is and they execute their mission!
Benzel-Busch Motor Car Replied: Hello RerRe, we appreciate your kind words and review!
DealerRater Review
- August 12, 2018
I recently had an accident and had my truck repaired. Vanessa was great. My truck came back shiny and new. Thank you for the great job. My truck was finished a week Earlier than expected.
Benzel-Busch Motor Car Replied: Hello roger999999, we appreciate your kind words and review! We will pass on your words to Vanessa.
DealerRater Review
- August 12, 2018
John Meyer is professional, knowledgeable and genuinely concerned with providing exceptional service to customers. I can truly understand why he has such a great following - I look forward to working with him in the future.
Benzel-Busch Motor Car Replied: Hello Kcecere, we appreciate your kind words and review! We will pass on your words to John.
DealerRater Review
- August 11, 2018
I like everything about this dealership, fast, and welcoming, especially David Nieves. He's exceptionally wonderful man. My car was serviced in very short time and best results. Definitely I recommend this dealership. Ed Momani
Benzel-Busch Motor Car Replied: Hello Ed momani, we are so glad to hear that you had an outstanding experience at Benzel-Busch. We will pass on your kind words to David.
DealerRater Review
- August 11, 2018
The people I dealt with were extremely kind an courteous. They went out of their way to make things convenient so that I could get the work done in an easy and expedited fashion.
Benzel-Busch Motor Car Replied: Hello Englewood, we appreciate your kind words and review!
Cars.com Review
- August 10, 2018
Excellent service and facility. Very professional.
Willy Aramayo Replied: Hello Debbie Regis, we appreciate your kind words and review!
Cars.com Review
- August 09, 2018
Excellent service and facilities. Andrew Gomez, Service advisor kept me informed every 15 minutes about the progress of my service. At the end my car was run through the wash and came out sparkling like new.
Willy Aramayo Replied: Hello Edward Kania, we appreciate your kind words and review! We will pass on your words to Andrew.
DealerRater Review
- August 09, 2018
The dealership is reputable. Sales people (Doug and Ben) were all knowledgeable and personable. I wouldve given 5 stars except the final young lady that presented the features seemed not to know enuf of what I was inquiring. Someone a bit more effective wouldve been needed. I knew certain things...
DealerRater Review
- August 09, 2018
Kathy was very friendly and knew everything that we wanted to know about the truck. She got right back to me via email before the visit, so we both knew what to expect when we found time to come down and look at the truck. This day in age it is not easy to find time and we all want info asap. ...
Benzel-Busch Motor Car Replied: Hello eric21, we are so glad to hear that you had a great experience at Benzel-Busch! We will pass on your kind words to Kathy.
DealerRater Review
- August 09, 2018
Advisor Chris Iseman went overboard to help my emergency needs. He is to be commended for understanding my problem and helped solve the issue enabling me to make my surgical appointment.
Benzel-Busch Motor Car Replied: Hello BHDPHD, we appreciate your review. We will pass on your kind words to Chris.
Cars.com Review
- August 08, 2018
Left by Mar L.
Excellent comprehensive service. The service managers were extremely friendly and helpful. The service on the car was completed ahead of schedule and a loaner was provided without difficulty.
Willy Aramayo Replied: Hello Joseph DeGregorio, we appreciate your kind words and review!
DealerRater Review
- August 08, 2018
The service was efficient and even included unrequested (but necessary) repairs, as I had brought my car in unscheduled because of a persistent warning light.
Benzel-Busch Motor Car Replied: Hello Anon, we appreciate your review!
DealerRater Review
- August 08, 2018
Easy, fast and efficient. Loved my e class loaner. Text messaging with my service advisor was an added bonus when I wasnt able to talk.
Benzel-Busch Motor Car Replied: Hello Benzgirl, we are so glad to hear that you received great service at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- August 08, 2018
Left by Richard D.
FRANK ARMANDO TOOK CARE OF EVERYTHING,. COULDN'T BE HAPPIER. HE KEPT ME INFORMED AND GOT ME BACK ON THE ROAD QUICKLY. I'LL BE A BENZEL CUSTOMER AGAIN SOON.
Benzel-Busch Motor Car Replied: Hello RDECOSMIS, we appreciate your kind words and review! We will pass on your words to Frank.
Cars.com Review
- August 07, 2018
I am extremely satisfied with Benzel Bush. Got the second car from them. Great dealership, nice people, pleasure to do business. Will be back again.
Willy Aramayo Replied: Hello Paul, we appreciate your kind words and review!
Cars.com Review
- August 05, 2018
Always great service. We have 2 cars from benzel Busch
Willy Aramayo Replied: Hello Greg, we appreciate your kind words and review!
Cars.com Review
- August 05, 2018
Very professional service and workmanship. Communication was very good and accurate.
Willy Aramayo Replied: Hello Kai, we appreciate your words and review!
Cars.com Review
- August 05, 2018
Excellent service and very very up front about costs, which were actually fair compared to a local garage.
Willy Aramayo Replied: Hello AZ Paquin, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
Cars.com Review
- August 05, 2018
Left by Daniel M.
Great! Our salesman explained our options clearly and advised us accordingly. He was a professional and knew his trade and took care of his customers very well.
Willy Aramayo Replied: Hello Daniel Miranda, we appreciate your kind words and review!
DealerRater Review
- August 04, 2018
Amazing service! Giovanni was willing to please our needs and front desk very profesional too. Waiting area very clean and confortable, bathrooms very clean also.
Benzel-Busch Motor Car Replied: Hello Jocelyn2018, we appreciate your kind words and review!
DealerRater Review
- August 04, 2018
Excellent service and ultra friendly and competent people! Excellent service and ultra friendly and competent people! Excellent service and ultra friendly and competent people! Excellent service and ultra friendly and competent people! Think that says it all!!!
Benzel-Busch Motor Car Replied: Hello MikeyM, we thank you for your very kind words and review. We hope to see you again in the future!
DealerRater Review
- August 03, 2018
Lou Gallo goes out of his way to make sure the the whole process goes smoothly--from the deal itself, to the transition of the new vehicle. This was my second lease transaction with him. He's a great asset to the company, and I very much enjoy dealing with him.
Benzel-Busch Motor Car Replied: Hello DR56, we appreciate your kind words and review! We will pass on your words to Lou.
DealerRater Review
- August 02, 2018
At that time I didnt decide buy or lease. But salesman(Mr. Jay Lee) was explaining to us what we dont know everything so kindly thats why we decided right a way. Im so happy and I think will be happy too. Thank you.
Benzel-Busch Motor Car Replied: Hello Ann Lim, we appreciate your kind words and review! We will pass on your words to Jay.
DealerRater Review
- August 02, 2018
Other than the big production Mercedes has in dropping off your car for service, my Service experience was very pleasurable. My Service Rep David Nieves was very attentive and understanding of the needs for my concerns, and more importantly my time. He has great sense of humor, he knew in my my...
Benzel-Busch Motor Car Replied: Hello Thaley, we will pass on your kind words to David. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- August 02, 2018
We had good experience buying car at this deanship. No pressure to buy. Salesperson was very knowledgeable and explained all feathers. After we finalize another person went over all the feathers of the car and explained everything in detail. Finance official person also did excellent job providing...
Benzel-Busch Motor Car Replied: Hello Kavasagi, we appreciate your kind words and review. We hope to see you again in the future!
DealerRater Review
- August 02, 2018
Very serious staff that delivers what they say with good service! dedicated to please the customer and will go the extra mile for it. Thank you.
Benzel-Busch Motor Car Replied: Hello Regis, we appreciate your review and we hope to see you again in the future!
DealerRater Review
- August 01, 2018
Professional ..attentive and great team work to provide a good customer experience. Service center team are great to work with. Good follow up and communication.
Benzel-Busch Motor Car Replied: Hello MB300, we appreciate your kind words and review. We hope to see you again in the future!
Cars.com Review
- July 31, 2018
The people were really nice, negotiable. Made the experience very personable
Willy Aramayo Replied: Hello Dorcas, we are so glad to hear that you received great customer service at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- July 31, 2018
Neil Newman who attended to my car had the work done ahead of the estimated time. I received excellent service. I have no hesitation recommending this dealer ship.
Benzel-Busch Motor Car Replied: Hello ML350, we are so glad to hear that you received excellent service at Benzel-Busch! We will pass on your words to Neil.
DealerRater Review
- July 31, 2018
Been working with Mercedes for more than a decade. Scott Bateman, one of the Service Advisors, made the experience a very positive one. His service positively enhanced the already great reputation of the entire dealership.
Benzel-Busch Motor Car Replied: Hello Steven Bergen County, we appreciate your kind words and review! We will pass on your words to Scott.
Cars.com Review
- July 30, 2018
Left by Sammy L.
Thank you for your expert service. Customer Service was exceptional. Thank you again and see you at the next service apptionment.
Willy Aramayo Replied: Hello Sammy Lui, we appreciate your kind review and we can't wait to see you again in the future!
DealerRater Review
- July 30, 2018
Dave Tangen was excellent! Making sure everything went smoothly when car was in for service! Very professional and friendly! Thank you for your help! The service dept is terrific! We just purchased our third Mercedes from Englewood and we will not go anywhere else !
Benzel-Busch Motor Car Replied: Hello Kalua, we are so glad to hear that you received excellent service at Benzel-Busch! We will pass on your kind words to David.
DealerRater Review
- July 30, 2018
The service team is always accommodating. My regular service advisor was on vacation Soccio introduces me to Chris, who stepped right in and helped me.
Benzel-Busch Motor Car Replied: Hello Cjack125, we appreciate your kind words and review!
Yelp Review
- July 30, 2018
Those guys are great. My wife bought her ML there a few years ago and they did not do awful 'your just a woman, so I'll keep talking to your husband' that other dealerships did when we were looking back then. Then for service, I work with Chris For all of our cars and he is great as are all the...
DealerRater Review
- July 28, 2018
This is our fourth Mercedes purchased at this dealership! We are going to purchase another one within a couple of months! I wont go to any other dealer because I do not think they could compare to the terrific people that work in Englewood. Scott in finance always makes sure we get the best deal!
Benzel-Busch Motor Car Replied: Hello Kalua, we appreciate your kind words and review. We will pass on your words to Scott.
Cars.com Review
- July 28, 2018
Left by Joanna L.
Service advisor John P. went above and beyond to help us out with the repairs.
Willy Aramayo Replied: Hello Joanna Lekan, thank you for your kind words and review! We will pass on your words to John P.
Cars.com Review
- July 28, 2018
Left by Annette B.
Excellent as always. David Nieves and Lou Gallo are two of the most awesome helpful and acvomfating employees you have
Willy Aramayo Replied: Hello Annette Beale, we appreciate your kind words and review! We will pass on your words to Lou and David.
Cars.com Review
- July 27, 2018
I was overwhelmed by the new renovations since I haven't been to Benzel-Busch for years. You did an amazing job on the dealership. The service went like clock work. All I had to do was have coffee and read my book! Thanks!
Willy Aramayo Replied: Hello Henry J. Kaden, we appreciate your review and we hope to see you again in the future!
DealerRater Review
- July 27, 2018
Will definitely be coming here for my next Mercedes. Frank A. was great and a pleasure to work with. Thanks and look forward to my next experience there.
Benzel-Busch Motor Car Replied: Hello Ani Ramen, we are so glad to hear that you received great service at Benzel-Busch. We will pass on your kind words to Frank. We cant wait to see you again in the future!
Cars.com Review
- July 26, 2018
After many attempts to secure my GLE 43 Coupe from other dealerships I was un successful. An out of state dealership in Illinois accepted our downpayment then abruptly declined to sell us the car. This was also after obtaining the financing. This same dealership reasoned that these types of...
Willy Aramayo Replied: Hello Corienthia, we are so glad to hear that you had an excellent experience. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- July 26, 2018
As soon as you walk in the dealership you can just feel the difference.Michael Ippolito when above and beyond to please me.They didn't have the car I was looking for and Michael got me the car I wanted.I would tell anyone looking to buy or lease a Mercedes to go to Englewood.You will feel special.
Benzel-Busch Motor Car Replied: Hello Ljjetfan, we appreciate your kind words and review. We hope to see you again in the future!
DealerRater Review
- July 26, 2018
My experience with my sales person Michael Ehrlich was absolutely the best! Michael was very patient and informative and answered all of my questions. At Benzel Busch, gone are the days of spending hours at a dealership. Did a credit app pre-approval online; I came in, knew what I wanted; Test...
Benzel-Busch Motor Car Replied: Hello Mzjacquie, we are so glad to hear that you had a great experience with Michael Ehrlich ! We will pass on your kind words to Michael.
Cars.com Review
- July 25, 2018
Great work & people at Benzel Busch. Car came back repaired property &perfectly clean
Willy Aramayo Replied: Hello Michael, we appreciate your kind words and review!
DealerRater Review
- July 24, 2018
Orlando and Sal helped me both in the sale phase and when the first service of my car was due. Thanks. Good job. Would recommend!
Benzel-Busch Motor Car Replied: Hello Francesco, we are so glad to hear that you received excellent service at Benzel-Busch! We will pass on your words to Orlando and Sal.