DealerRater Review
- May 23, 2018
all employees were extremely efficient and responsive to any of my questions .sal architto is a very personable and efficient manager. he tried his best to comfort me as i had to wait 8 months for my coupe.
Benzel-Busch Motor Car Replied: Hello mele400, we appreciate your kind words and review! We will pass on your words to Sal and to the staff. We hope to see you again in the future.
DealerRater Review
- May 20, 2018
This dealership gave me the price I wanted on the car I wanted and Kathy Zagula made the purchasing process very easy. I would highly recommend this dealership.
Benzel-Busch Motor Car Replied: Hello bandit29, we appreciate your kind words and review! We will pass on your words to Kathy.
DealerRater Review
- May 18, 2018
They were very nice people and helpful. They explained everything to me. My adviser was Frank Armando. He is a very nice person and faster one. He explained to me everything and he called me when my car was done right away.
Benzel-Busch Motor Car Replied: Hello Gourgius, we appreciate your kind words and review!
DealerRater Review
- May 18, 2018
If you go here work with "Joseph" he's awesome. This is my 4 lease with him and Benzel Busch. The service is exceptional and the staff is great to work with.
Benzel-Busch Motor Car Replied: Hello MBLeaser, we will pass on your very kind words to Joseph. We appreciate your review and we cant wait to see you again in the future!
Cars.com Review
- May 17, 2018
every good service car was picked from my home on the truck & flat tyre was fixed asap & got a call from dealer that it is ready to get picked & invoice was sent by phone had to sign on phone .Exceptional service from David & Chris are rest of the team.
Willy Aramayo Replied: Hello Timmy Cheedala, we appreciate the kind words and review!
DealerRater Review
- May 17, 2018
Everyone and everything about Benzel-Busch is exceptional. That's why I've been buying cars from this dealership since 1958. It all starts with the owners and filters down. Bravo, Agresta Family.
Benzel-Busch Motor Car Replied: Hello Mac B., we appreciate your kind words and review!
DealerRater Review
- May 16, 2018
Left by Linda M.
Exceptionally skilled and polite staff. I truly enjoyed coming in to the Englewood office location for my service. Thank you all for for your courtesy and quick service.
Benzel-Busch Motor Car Replied: Hello lmorrero, we appreciate your kind words and review! We will pass on your kind words to the whole staff.
Cars.com Review
- May 15, 2018
Left by John L.
Fantastic experience in leasing my GLC 300. MY salesperson was outstanding. Would highly recommend to family and friends.
Willy Aramayo Replied: Hello John LaRaia, we appreciate your kind words and review. We hope to see you again in the future!
DealerRater Review
- May 15, 2018
Mike and Tim were easy to work with. Only complaint is tire and Tim package was pricy but that was not their fault. Otherwise a simple process
Benzel-Busch Motor Car Replied: Hello Mets, we appreciate your kind words and review!
DealerRater Review
- May 15, 2018
Friendly, systematic, fast and worry free. Wow, c need I say more... it was also honest because I left something in my loaner and it was returned promptly, that means a lot like thorough.
Benzel-Busch Motor Car Replied: Hello September girl, we appreciate your kind words and review. We hope to see you again in the future!
Cars.com Review
- May 14, 2018
Scott took really good care of me and my car. He kept me updated and on progress. I really like working with Scott.
Willy Aramayo Replied: Hello C Miller, we appreciate your kind words and review! We will pass on your words to Scott.
DealerRater Review
- May 14, 2018
Chris Iseman is the best. He is very attentive to my needs and makes excellent recommendations. I also like the fact that I receive a brand new loaner car each time I come in for maintenance.
Benzel-Busch Motor Car Replied: Hello Victor G., we appreciate your kind words and review! We will pass on your kind words to Chris. We cant wait to see you again in the future.
DealerRater Review
- May 14, 2018
Benzel Busch is an amazing dealership. From the receptionist to the product specialist everyone is warm, helpful, and knowledgeable. I would recommend this dealership to everyone
Benzel-Busch Motor Car Replied: Hello Hesma, we appreciate your kind words and review. We will pass on your words the whole staff. We hope to see you again in the future!
Cars.com Review
- May 13, 2018
Left by Nicholas A.
excellent service loaner car provided at no charge
Willy Aramayo Replied: Hello nicholas acquavella, we are so glad to hear that you received excellent service at Benzel-Busch! We appreciate your kind words and review.
Cars.com Review
- May 13, 2018
It was a very professional and expeditious process and we were very happy with the who experience
Willy Aramayo Replied: Hello Sonia Gidwani, we appreciate your kind words and review! We hope to see you again in the future!
Cars.com Review
- May 13, 2018
Chris hurling was so kind and professional. He couldnt have been nicer. Thank you chris!!
Willy Aramayo Replied: Hello Ann marie lisa, we appreciate your kind words and review! We will pass on your words to Chris.
DealerRater Review
- May 13, 2018
Frank Armando our service representative did an outstanding job meeting and exceeding all of our service and repair needs. I will return again in the future.
Benzel-Busch Motor Car Replied: Hello Nortonat, we are so glad to hear that you had an outstanding service experience at Benzel-Busch. We will pass on your kind words to Frank.
Cars.com Review
- May 12, 2018
Came out with a shiny,Service with many smiles brand-new car. What a pleasure to be so warmly and expertly treated. Thanks.
Willy Aramayo Replied: Hello LorettaKaufman, we appreciate your kind words and review. We will pass on your kind words to the whole staff.
Cars.com Review
- May 12, 2018
One of the best car buying experience I have ever had they make it so easy and you are in an out
Willy Aramayo Replied: Hello Edwin, we are so glad to hear that you had one of the best car buying experience ever! We appreciate your review and we hope to see you again in the future.
DealerRater Review
- May 12, 2018
Purchasing a Mercedes from Benzel-Bush is an easy, friendly, and rewarding experience. The salespeople could not be friendlier and any more helpful. Would recommend this dealership to anyone looking for a Mercedes.
Benzel-Busch Motor Car Replied: Hello DStar, we are so glad to hear that you had an outstanding experience at Benzel-Busch! We appreciate your kind words and we hope to see you again in the future.
DealerRater Review
- May 12, 2018
The fact that I just purchased my second certified pre owned Mercedes from Benzel should speak for itself. From service to sales experts in their fields.
Benzel-Busch Motor Car Replied: Hello Sugar II, we appreciate your kind words and review!
DealerRater Review
- May 12, 2018
Great service and friendly staff. Recomend this dealership to anyone. Another plus is the comunicatio. They are always calling and keeping yo update and making sure everything is good.
Benzel-Busch Motor Car Replied: Hello Franklin68, we are so glad to hear that you had an excellent experience at Benzel-Busch! We will pass on your kind words to the whole staff.
DealerRater Review
- May 12, 2018
Id easily buy from Benzel-Busch again. Was our first Mercedes-Benz experience, and we hope all future ones will be as smooth. Beautiful car, boutique walkthrough, transparent financing, smooth transaction without pressure for add-ons. Even recommended a wonderful place for dinner afterwards. Bravo!
Benzel-Busch Motor Car Replied: Hello Benzer, we appreciate your kind words and review!
Cars.com Review
- May 11, 2018
The absolute best car leasing experience I've ever had.
Willy Aramayo Replied: Hello Robert Merritt, we are so glad to hear that you had the best car buying experience at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- May 11, 2018
From start to finish- everything was GREAT We've always been treated with the best service whether in be from the Sales team members or the service department- a find tuned machine!
Benzel-Busch Motor Car Replied: Hello TJS, we appreciate your review and words. We will pass on your kind words Chris.
DealerRater Review
- May 10, 2018
My service adviser was very helpful. Even helped me with repairs as soon as possible. Extremely helpful John was very pleasant and helpful. He gave me an estimate of future repairs. Which I was pleased to know what my auto needs are.
Benzel-Busch Motor Car Replied: Hello Rs-wharton123, we appreciate your kind words and review! We will pass on your words to John.
DealerRater Review
- May 10, 2018
No surprise to find the high level of customer service consistently delivered at Benzel-Busch Motor Car Company. The Service staff is truly exceptional with the friendly, professional and courteous demeanor. The workmanship is top-notch and performed without delays or any surprises. Will continue...
Benzel-Busch Motor Car Replied: Hello JLC NJ, we appreciate your very kind words and review. We will pass on your kind words to the whole staff. We cant wait to see you again in the future!
Cars.com Review
- May 09, 2018
I had the greatest experience at Benzel Busch! Michael Ehrlich went above and beyond to accommodate me and to get me what I wanted. Victor Hernandez was also very helpful and great at helping me finance my new MB. Michael was amazing and if you are looking to get into a new MB he is the guy that...
Willy Aramayo Replied: Hello Heidy S, we are so glad to hear that you had a great experience at Benzel-Busch. We will pass on your kind words to Michael. We appreciate the review and we hope to see you again in the future!
Cars.com Review
- May 09, 2018
Left by Ann A.
A friendly, reliable, trustworthy dealer for a person who is a car driver in need of a good quality reliable vehicle. You don't have to worry if you don't know a lot about cars or car buying - Benzel Busch ensures you get quality in terms of the vehicle and service
Willy Aramayo Replied: Hello Anna, we appreciate your kind words and review!
DealerRater Review
- May 09, 2018
Perfect, it got done. Frank was great, loaner made it easy. All isdues rrsolved. Replacement tire was very pricey. Care was beautifully cleaned and looked very good.
Benzel-Busch Motor Car Replied: Hello Asf42, we appreciate your kind words and review! We will pass on your words to Frank.
DealerRater Review
- May 09, 2018
This dealership and staff treat us like VIP every time we visit. Thanks for the excellent service and treatment, it made the experience a very pleasant one.
Benzel-Busch Motor Car Replied: Hello Sherri car, we appreciate your kind words and review! We will pass on your words to the whole staff.
Yelp Review
- May 09, 2018
Bought a used car from this place and I have nothing but positive things to say. Fast and friendly service and the deal it self took like 20 min, I have been stuck for hours at other Mercedes dealerships.. this is how a car buying experience should be!
Cars.com Review
- May 08, 2018
Everything was perfect,--from the moment I dropped off my car to the time I received a call from my service rep- David that my car was ready. Everything was as it was supposed to be - Perfect! Well done - Benzel Busch well done indeed.
Willy Aramayo Replied: Hello James S., we appreciate your kind words and review. We will pass on your kind words to the whole staff!
Cars.com Review
- May 07, 2018
Love Chris Iseman!!! He was great even though I didnt buy it there. He offered warranty options was honest a out what I had available and didnt over sell. Glad he was my repair guy.
Willy Aramayo Replied: Hello Michelle Jean Louis, we appreciate your kind words and review. We will pass on your words to Chris. We hope to see you again in the future!
DealerRater Review
- May 07, 2018
Its always a great experience when working with Benzel Busch. Lamont is a great sales person. I would recommend him any day. This is my 2nd purchase from him.
Benzel-Busch Motor Car Replied: Hello Hessiehes, we appreciate your very kind words and review. We cant wait to see you again in the future!
DealerRater Review
- May 05, 2018
Service was performed sooner than I expected. I was very pleased with the quality of the work performed. Chris Huling was very friendly and explained all the work performed on my car and also other service that is recommended to be done on my next visit.
Benzel-Busch Motor Car Replied: Hello jfern, we are so glad to hear that you had a great service experience at Benzel-Busch! We will pass on your words to Chris.
Yelp Review
- May 05, 2018
I've been a customer with Benzel Busch for 3yrs, I can't say enough about this dealership between the sales man Giovanni to the service department, the service is outstanding, I'll definitely continue doing business with Benzel Busch!
Cars.com Review
- May 04, 2018
Service Adviser Christopher Iseman -- Very friendly and professional. The service process including paperwork was smooth and easy. Greatly appreciate.
Willy Aramayo Replied: Hello Matt Kavall, we appreciate your kind words and review!
DealerRater Review
- May 04, 2018
I came to them in a panic as my Audi was caught in a Hoboken flood. Chris T made this experience so easy and painless. My first Mercedes and I love it! The dealership was professional and very responsive to my needs. Highly recommend. PS: Audi, never even called to see if I wanted a new car, lost sale
Benzel-Busch Motor Car Replied: Hello pamelap520, we are so glad to hear that you had an excellent experience at Benzel-Busch. We will pass on your kind words to Chris. Congratulations on your first Mercedes and we cant wait to see you again in the future!
Cars.com Review
- May 03, 2018
My sales experience was truly outstanding. Ben Walsh is a true professional, providing my wife and I with his many years of expertise and guidance as well as fair pricing and was able to act on our behalf as an honest sounding board in reaching our purchase decision. We couldnt have found a...
Willy Aramayo Replied: Hello William H Frank, we are so glad to hear that your sales experience was outstanding at Benzel-Busch. We will pass on your kind words to Ben. We appreciate the review and we hope to see you again in the future!
Cars.com Review
- May 03, 2018
I buy many cars every year from Benzel....can't imagine buying anywhere else. Jason Burgoyne, Jose and Mark and my main to go guys. Let me not forget Scott Raymond who makes the process easy.
Willy Aramayo Replied: Hello John Lahoud, we appreicate your very kind words and review!
Cars.com Review
- May 03, 2018
Service is always top notch, although we are not sure as of yet whether the computer software replacement has solved the problem.
Willy Aramayo Replied: Hello Michael Reiner, we appreciate your words and review!
DealerRater Review
- May 03, 2018
This is my 3rd experience dealing w Eli Kalajian and as usual, it was seamless and painless. The staff is very helpful and attentive to my needs and I will continue to use B.B. for all my MB needs. Thanks Again.
Benzel-Busch Motor Car Replied: Hello Dmuzio634, we will pass on your kind words to Eli. We appreciate your review and we can't wait to see you again in the future!
DealerRater Review
- May 02, 2018
The entire process was smooth and efficient. I didn't have to wait long for any of the procedures at the dealership. The staff members were very helpful. They were able to complete the job before closing and notified me to pick up the vehicle. If someone could give me a status update a little...
Benzel-Busch Motor Car Replied: Hello joyan, we are so glad to hear that you had a nice service experience at Benzel-Busch. We will pass on your kind words to the staff. We appreciate your kind words and review!
Cars.com Review
- May 02, 2018
The Service Department was exceptional from the moment I arrived and the time I was able to pick up my vehicle.
Willy Aramayo Replied: Hello Thomas Polito, we are so glad to hear that the service department was exceptional. We appreciate your kind words and review!
Cars.com Review
- May 02, 2018
Extremely quick to fix and replace new tire Also helped process insurance for the tire. Car was returned clean.
Willy Aramayo Replied: Hello Lawrence J Saia, we appreciate your kind words and review!
Cars.com Review
- May 02, 2018
Mercedes is in a class by itself and I know that now because Im an owner. Service is always A+
Willy Aramayo Replied: Hello Arlene, we appreciate your kind words and review!
Cars.com Review
- May 01, 2018
Left by John M.
Everything great.Our service rep,Frank Armando is always very helpful.
Willy Aramayo Replied: Hello John Mcguire, we appreciate your review! We will pass on your kind words to Frank.
Cars.com Review
- May 01, 2018
Car was finished in a timely manner.your telling me how to write the review.
Willy Aramayo Replied: Hello Chevy,we appreciate your kind words and review!
DealerRater Review
- May 01, 2018
Frank Armando was terrific as always - I had an appointment to come in since the battery light was on - but then my car died in Paramus and I had to get a flat bed truck from AAA - Frank called me when the car arrived at your office - he called me after it was investigated and he told me what was...
Benzel-Busch Motor Car Replied: Hello Mary, we appreciate your kind words and review! We will pass on your words to Frank.
DealerRater Review
- May 01, 2018
The entire dealership--from service to sales is truly spectacular. Our salesman--Mr. Lou Gallo is truly a superstar. Customers are dealt with fairly and with respect. 5 star service both before you purchase a vehicle and subsequently.
Benzel-Busch Motor Car Replied: Hello mrjones85, we appreciate your very kind words and review! We will pass on your words to the whole staff.
DealerRater Review
- May 01, 2018
Benzel Busch sales and service are always the epitome of class....it is worth the drive.....Having dealt with Chris Eiseman previously for service on my sl was always a satisfactory experience....I popped in for the answer to a question on my new amg gt roadster and he quickly called a service tech...
Benzel-Busch Motor Car Replied: Hello brnqlc, we are so glad to hear that you had a pleasant experience at Benzel-Busch. We will pass on your words to Chris and to the staff. We appreciate your review and we hope to see you again in the future!
Cars.com Review
- April 24, 2018
The initial sales person (Dave Tangen) who I met with extended me excellent customer service throughout the process. The person who I paid was polite, but not too friendly(cold). I appreciate the fact that it was the end of the day. Moreover, it is possible that the sales associate had a long...
Cars.com Review
- April 24, 2018
Salesman Doug Ryan provided exceptional service. He was very accomadating and i was able to purchase the exact car I was looking for. Benzene- Busch comes highly recommended!
Willy Aramayo Replied: Hello Robert Anderson, we appreciate your kind words and review. We will pass on your kind words to Doug. We hope to see you again in the future!
Cars.com Review
- April 24, 2018
As always great experience 3 or 4th car from them and top to bottom always happy w experience
Willy Aramayo Replied: Hello M.E., we appreciate your kind words and review!
DealerRater Review
- April 24, 2018
John Meyer, Jan Augwas and the rest of the Mercedes team were great and helpful helping me pick a wonderful pristine E300. Thank you guys for everything! God bless you guys.
Benzel-Busch Motor Car Replied: Hello Bbustos1124, we are so glad to hear that you had an awesome experience at Benzel-Busch. We will pass on your kind words to John and Jan. We hope to see you again in the future!
DealerRater Review
- April 23, 2018
It was easy to schedule our service. From that point on, the service team communicated with us regularly managing our expectations & keeping us informed at every stage. We were thrilled with the professionalism and responsiveness of the entire staff.
Benzel-Busch Motor Car Replied: Hello Rapidest, we appreciate your kind words and review. We will pass on your kind words to the whole staff. We hope to see you again in the future!
Cars.com Review
- April 23, 2018
Everything was exceptional. I purchased a vehicle from Benzel-Busch and their representatives were professional and treated people very nice. Especially, Min Kim who is representative of Service Center, try to solve the my cars problem perfectly. I highly recommend you and other friends to see...
Willy Aramayo Replied: Hello Jun, we are so glad to hear that everything was exceptional. We will pass on your kind words to Min.
Cars.com Review
- April 22, 2018
Left by Susan B.
Third vehicle I have bought at Benzel Busch. They are the best!
Willy Aramayo Replied: Hello Susan Bast, we appreciate your very kind words and review!
Cars.com Review
- April 22, 2018
Jonathan Fleischman is an all-star. As servicing my MB is usually just an okay event, Jonathan made it painless. He was efficient, smart, friendly and professional.
Willy Aramayo Replied: Hello Edward Nasiatka, we appreciate your kind words and review! We will pass on your words to Jonathan.
DealerRater Review
- April 22, 2018
My service advisor Scott met me when I dropped the Car off. He took complete care of my problem . I Was taken care of, served a hot drink. Blinked my Eyes and the car was washed and ready to go.
Benzel-Busch Motor Car Replied: Hello Nancy1, we appreciate your very kind words and review! We will pass on your kind words to Scott.
DealerRater Review
- April 22, 2018
Frank Armando is the best service manager. The process is always seamless he is extremely helpful and very informative. I would highly recommend asking for Frank Armando.
Benzel-Busch Motor Car Replied: Hello Nathan1267, we will pass on your very kind words to Frank. We appreciate your review!
Cars.com Review
- April 21, 2018
My experiences at Benzel-Busch are always pleasant. On this visit my service advisor, Chris Iseman, arranged for the service to be completed within a few hours although I was scheduled for a loaner car which would have required returning on the next day. Thanks Chris.
Willy Aramayo Replied: Hello Gloria B., we appreciate your very kind words and review. We will pass on your kind words to Chris.
DealerRater Review
- April 21, 2018
Brought in my car for a flat tire and they left my car like new. Also I was running a little late to pick up my car and they were nice enough to wait for me a couple mins after closing time. Overall amazing service!
Benzel-Busch Motor Car Replied: Hello Kat9620, we are so glad to hear that you had an overall amazing service experience. We appreciate your kind words and review!
Cars.com Review
- April 20, 2018
Great car, great experience. Chriss Taccetta was excellent.
Willy Aramayo Replied: Hello Tony, we are so glad to hear that you had a great experience at Benzel-Busch. We will pass on your words to Chris. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- April 20, 2018
I do really highly recommend jay lee .he is the one who the most kind person that I have ever met before. thank you jay
Benzel-Busch Motor Car Replied: Hello Dr.kim, we are so glad to hear that you had an excellent experience with Jay Lee. We will pass on your kind words to him. We appreciate the review and we hope to see you again in the future!
Cars.com Review
- April 17, 2018
I like the service and the got me what I want Test driver was good everything was perfect
Willy Aramayo Replied: Hello Benzel Busch Mercedes-Benz, we appreciate your kind words and review!
DealerRater Review
- April 17, 2018
We were greeted with exceptional customer service when leasing our first Mercedes Benz. No questions remained unanswered. Thank you for making it easy and enjoyable.
Benzel-Busch Motor Car Replied: Hello radekw13, we appreciate your kind words and review. Congratulations on your first Mercedes Benz lease! We hope to see you again in the future.
DealerRater Review
- April 17, 2018
Excellent experience with Benzel. Orlando was great. Price was good and no hidden cost. Smooth transition throughout the entire process. Highly recommend Orlando and Benzel.
Benzel-Busch Motor Car Replied: Hello Calaeon, We are so glad to hear that you had an excellent experience at Benzel-Busch. We will pass on your kind words to Orlando.
DealerRater Review
- April 17, 2018
Rich Palm has been my super salesman since 1987 when I bought my 1st 600S and after all these years and 12 cars in between I am now enjoying my Maybach. Rich always found the right package for our cars and we are very grateful to him. The maintenance service has been flawless which makes for a happy...
Benzel-Busch Motor Car Replied: Hello PierreDiane, we appreciate your kind words and review. We will pass on your words to Rich. We cant wait to see you again in the future!
Cars.com Review
- April 17, 2018
Excellent service overall. Dave, my representative, was excellent and detail in explaining what options I had and what what was recommended. He also furnished me with diagnostic report which indicated what problems the vehicle had. I have never been given this report ever since I started servicing...
Willy Aramayo Replied: Hello Baba Sulemana, we are so glad to hear that you had an excellent service experience overall. We will pass on your kind words to Dave. We appreciate your review and we hope to see you again in the future!
Cars.com Review
- April 16, 2018
Left by Ricardo D.
we are very satified in buying our new gls 450, thanks to all the one who help us in this process.
Willy Aramayo Replied: Hello ricardo done, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- April 15, 2018
I highly recommend Chris Izeman and benzel Busch. I've been a customer for decades. Chris is always helpful and I have access to his cell number to make it easier
Benzel-Busch Motor Car Replied: Hello Rb, we appreciate your kind words and review! We will pass on your words to Chris.
DealerRater Review
- April 14, 2018
Left by Deanna K.
Chris in the service department was exceptional. So efficient. Ive been a Benzel Busch customer for 35 years and would highly recommend this dealership.
Benzel-Busch Motor Car Replied: Hello Deannak, we appreciate your kind review and words. We will pass on your words to Chris. We cant wait to see you again in the future!
DealerRater Review
- April 14, 2018
The service was exceptional and David Nieves was very professional, polite and courteous . Everything was done as scheduled. The car was washed and returned to me in mint condition
Benzel-Busch Motor Car Replied: Hello Tere Mercedes, we are so glad to hear that you received exceptional service. We will pass on your kind words to David. We appreciate the review and we hope to see you again in the future!
DealerRater Review
- April 14, 2018
Benzel Busch consistently provides exceptional service. The staff is courteous and professional, I am a very satisfied customer and I hope Benzel Busch continues to maintain the high standards it has set for itself. Thanks John Ukegbu, Esq.
Benzel-Busch Motor Car Replied: Hello JU, we appreciate your kind review and words! We will pass on your words to the staff.
DealerRater Review
- April 13, 2018
We had The best salesman, Giovanni Barbaro. He is very understanding and helpful. We are very happy with our new car and will definitely come back every time we need services or we want to buy a new car!
Benzel-Busch Motor Car Replied: Hello Horse, we appreciate your kind words and review! We will pass on your words to Giovanni.
Cars.com Review
- April 13, 2018
Frank Lauro was our salesperson. We have bought several cars from Frank and Benzel-Busch and always have a great experience. We wouldn't go anywhere else!
Willy Aramayo Replied: Hello Richard, we are so glad to hear that you had a great experience with Frank. We will pass on your words to Frank.
DealerRater Review
- April 11, 2018
EVERY ONE AT BENZEL-BUSH MAKE YOU FEEL WELCOME AND ACT VERY PROFESSIONAL IN THERE JOB.NEVER HAD A PROBLEM WITH SERVICE VISIT. KEEP UP THE GOOD WORK.
Benzel-Busch Motor Car Replied: Hello CRBUDDY, we appreciate your kind words and review! We will pass on your kind words to the staff.
Cars.com Review
- April 10, 2018
Left by Joy S.
The entire process was a pleasure. Giovanni was wonderful and thorough. I will recommend this dealership to everyone!
Willy Aramayo Replied: Hello Joy Shorr, we appreicate your words and review! We will pass on your kind words to Giovanni.
Cars.com Review
- April 10, 2018
Overall experience was great. Smooth car buying process.
Willy Aramayo Replied: Hello Ellis, we are so glad to hear that you had a great experience at Benzel-Busch! We appreciate your kind words and we hope to see you again in the future.
Cars.com Review
- April 10, 2018
Left by Karyl S.
We leased our car, and Lino made it effortless. Very easy pick up of the new car & return of the old. We have worked with Lino for over 10 years, now and would highly recommend him.
Willy Aramayo Replied: Hello Karyl Sicuranza, we appreciate your kind words and review. We will pass on your words to Lino.
DealerRater Review
- April 10, 2018
everyone in this dealership is friendly and courteous as well as professional . I went in without a schedule and I was happily receipted and work was done in timely fashion
Benzel-Busch Motor Car Replied: Hello ali, we appreciate your kind words and review. We hope to see you again in the future!
DealerRater Review
- April 10, 2018
Left by Jon J.
The service advisor provided options, prompt service and a reasonable price. We don't use the car too much and his offerings were quite reasonable. I will return when I am ready to purchase my next Mercedes-Benz.
Benzel-Busch Motor Car Replied: Hello jonj, we appreciate your kind words and review!
Cars.com Review
- April 09, 2018
Really like this dealer and their all around excellent service. They truly represent what Mercedes stands for when it comes to client experience and high quality service. Absolutley recommend this dealership.
Willy Aramayo Replied: Hello J. Beltran, we appreciate your kind words and review! We will pass on your words to the staff.
Cars.com Review
- April 09, 2018
as always my service advisor, Chris Iseman, was exceptional.
Willy Aramayo Replied: Hello julie, we are so glad to hear that Chris was exceptional. We will pass on your kind words to him. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- April 09, 2018
Dealership continues to provide exceptional service and professionalism: Car needed routine maintenance and few items requiring attention. Chris Iseman, Salvino Architto and Lino Cascardi - all instrumental in providing me with an outstanding efficient experience.
Benzel-Busch Motor Car Replied: Hello PeterL, we are so glad to hear that you had an outstanding experience at Benzel-Busch.We will pass on your kind words to Chris, Sal and Lino. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- April 08, 2018
Courteous/Efficient/Professional Service. Time of wait was within approximate time frame. Complimentary coffee and bagels available. Waiting area very comfortable with tv and reading material.
Benzel-Busch Motor Car Replied: Hello Joe, we appreciate your very kind review and we hope to see you again in the future!
DealerRater Review
- April 06, 2018
Kudos to David Tangen and the Benzel Busch Team!!! Wouldn't go anyplace else...service, quality of work and friendliness all up to expectations...BEST!
Benzel-Busch Motor Car Replied: Hello Jeannette A Seijas-Gisonna, we appreciate your kind words and review! We will pass on your words to David and to the staff.
DealerRater Review
- April 06, 2018
The experience of benzyl bush motors is always a pleasure. Eli is very knowledgeable and responsive. He puts himself in the shoes of his customer and helps make the buying process pleasurable. I am sure that all others claim this but here it really occurs
Benzel-Busch Motor Car Replied: Hello Gwagon, we are so glad to hear that you had a pleasurable experience at Benzel-Busch! We will pass on your kind words to Eli.
Cars.com Review
- April 04, 2018
My salesman Scott Bateman was so curtious and knowledgeable.
Willy Aramayo Replied: Hello Maria Bringas, we appreciate your kind words and review! We will pass on your words to Scott.
Cars.com Review
- April 04, 2018
Super professional. Every attempt is made to speed you through their facility and get you on your way, which is most appreciated. Detailed explanations provided at every step, and regarding the work done.
Willy Aramayo Replied: Hello Craig, we appreciate your very kind words and review!
Cars.com Review
- April 04, 2018
Everytime Min is my advisor it is exceptional. Thanks Min
Willy Aramayo Replied: Hello Jomer, we will pass on your very kind words to Min. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- April 04, 2018
I am very satisfied the service I got from my dealer.. Having Mercedes was the best decision I have ever made . Joseph Simsek was extremely helpful sales person. I am so greatful for dealing with him. I have already recomended him two dear friend of mine.
Benzel-Busch Motor Car Replied: Hello omerbayrak, we are so glad to hear everything was perfect and on time. We will pass on your kind words to Joseph. We appreciate the kind review and we hope to see you again in the future!
DealerRater Review
- April 04, 2018
excellent all around experience. Courtesy and communicating details. explain the diagnostic of work need be completed and suggesting and recommending manufacturer maintenance program. very knowledgeable and friendly.
Benzel-Busch Motor Car Replied: Hello mercedesbenz, we are so glad to hear that you had an excellent experience at Benzel-Busch. We appreciate your review!
DealerRater Review
- April 04, 2018
Never anything wrong with the car, but nice to have a service department you can trust in case there is. car always left spotless. thank you
Benzel-Busch Motor Car Replied: Hello JB, we appreciate your very kind words and review!
DealerRater Review
- April 04, 2018
Everyone was friendly, they serviced my car and treated it like it was their own. My advisor was quick to let me know anything that was necessary for my vihecle and even made it easy for me to pay. When I went to pick up my car I was greeted at the door and got my car ready immediately. Great place...
Benzel-Busch Motor Car Replied: Hello Ivan87, we appreciate your very kind words and review! We will pass on your words to the staff.
DealerRater Review
- April 04, 2018
Excellent to work with Rich Palm as always. Treats me like family.....I ordered my car to my specifications and Rich nailed the delivery date on the nose.
Benzel-Busch Motor Car Replied: Hello pfelsen, we are so glad that you had an excellent experience with Rich. We will pass on your kind words to him. We appreciate your review!
DealerRater Review
- April 04, 2018
Brought the Smart car in for service. Very attentive staff, car was taken care of. Period. David Tangen was great, made the process seamless. The loaner was electric. Interesting g experience.
Benzel-Busch Motor Car Replied: Hello Steve S, we appreciate your very kind words and review! We will pass on your words to David.
DealerRater Review
- April 03, 2018
Mike Kim in Service is exceptional. This was second time to work with him to solve the issues of my car. I think I've got THE best service ever since I drove car. He is very much knowledgeable, he knows the RIGHT answer to my question. He knows what I'm looking for before even asking question. ...
Benzel-Busch Motor Car Replied: Hello Sylvan, we appreciate your very kind words and review. We will pass on your words to Min. We hope to see you again in the future!
DealerRater Review
- April 03, 2018
Everything about this dealership is first class I would definitely recommend tha dealership to anyone that would like to purchase a new or used Mercedes
Benzel-Busch Motor Car Replied: Hello Karencol, we appreciate your kind words and review!
DealerRater Review
- April 02, 2018
Best Mercedes dealership in the area where we live. Over the years we have leased from dealers in northern NJ and NY state. We found Benzel Busch to be the best. Our sales account exec Peter Poliandro is fantastic. Made our experience enjoyable and easy.
Benzel-Busch Motor Car Replied: Hello wineman, we are so glad to hear that you had an enjoyable experience at Benzel-Busch! We will pass on your kind words to Peter. We appreciate your review!
DealerRater Review
- April 02, 2018
Chris is always great! He found and issue with the car and was able to get it resolved in an efficient manner and get my car back to me on time.
Benzel-Busch Motor Car Replied: Hello Reecie01, we appreciate your kind words and review. We will pass on your words to Chris.
Cars.com Review
- April 01, 2018
Left by Richard W.
Talia made my leasing experience very easy and pleasant. She was very forthcoming and her guidance and candor added to an excellent experience. I will certainly return.
Willy Aramayo Replied: Hello Richard Weissman, we appreciate your kind words and review. We will pass on your words to Talia. We cant wait to see you again in the future!
Yelp Review
- March 31, 2018
Fascinating. I've never before had the experience of trying to buy a car for $100k and being yelled at and demeaned by the salesperson , saying that I was wasting his time. They try to position themselves as a small family business- then they turn into typical car salespeople. Benzel Busch...
Willy A. Replied: Hello Ken M.,Let me begin by apologizing for the behavior you've experienced. I would like to look into the matter and see whom you dealt with. We pride ourselves in customer service, the Benzel-Busch experience begins the minute you walk into our building. I hope you give us the opportunity to show you who we really are. At your earliest convenience please reach out to me at 201-567-1400 x11214 or . I look forward to hearing from you.Sincerely,Willy AramayoClient Relations Manager
Cars.com Review
- March 30, 2018
Chris contacted another dealer to find out the insurance info personally and handled the repair process smoothly. He saved the trouble of having to wait for ins.info on my own. Quite satisfied with his promptness.
Willy Aramayo Replied: Hello K., we appreciate your kind words and review. We hope to see you again in the future!
Cars.com Review
- March 30, 2018
Chris knows my car better than I do, on top of everything.
Willy Aramayo Replied: Hello J Kapaln, we appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- March 30, 2018
Everything is exceptional and they are even animal friendly!!
Willy Aramayo Replied: Hello Young Park, we appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- March 30, 2018
Left by James C.
Exceptional customer service from service to sales
Willy Aramayo Replied: Hello James Christof, we appreciate your kind review and words!
Cars.com Review
- March 30, 2018
Left by Ruth D.
Purchased a 2013 Mercedes GLK in red from Benzel-Busch in 2015. Just at the end of the warranty I saw that there was a defect in the paint (white haze all over the car). Mercedes agreed to repaint the car and Benzel Busch loaned me a car while they did a full repaint. They even fixed a couple of...
Willy Aramayo Replied: Hello Ruth Duffy, we appreciate your very kind words and review. We hope to see you again in the future!
DealerRater Review
- March 30, 2018
Left by Mukund J.
1. New Battery replacement half hour labor cost of $74.98 was reasonable, however, an additional one hour labor cost of $149.95 for cleaning was too much. 2. When I called Benzel that I have a $50 coupon for Battery Replacement from Paramus Mercedes, one of your associates agreed to honor, but...
DealerRater Review
- March 30, 2018
There were no issues and the service was performed in the time indicated by the service team. I was also given a few suggestions for dealing with problems that could arise in the near future.
Benzel-Busch Motor Car Replied: Hello BHM, we appreciate your kind words and review. We hope to see you again in the future!
DealerRater Review
- March 30, 2018
I've dealt with many dealerships in the past and was never 100% satisfied, but buying a car and having it serviced with Benzel Bush I was 100% satisfied. Benzel Bush Mercedes dealership and service department is second to none. Big FIVE STARS all the way. Thank you!
Benzel-Busch Motor Car Replied: Hello Alhamyari, we appreciate your kind review and we hope to see you again in the future!
DealerRater Review
- March 30, 2018
They do not address the problem it was no communication very disappointed after doing business 30 years with this dealership . Never had a problem before brought the car to a different dealership
Benzel-Busch Motor Car Replied: Dear Jody, Im very sorry to learn that your expectations were not met during your last service visit here at Benzel-Busch. If you have a few minutes I would like to discuss your concerns with you so that we may learn and very hopefully improve our future performance. Craig Fusco Service Director 201-567-1400 (ext11231)
DealerRater Review
- March 29, 2018
I went to the dealership to purchase a new vehicle for our company under the MB fleet program. We were instantly greeted by a manager who escorted us to a salesman who worked with us through the entire process. We were able to purchase the car within an hour, and did the pickup the next morning...
Benzel-Busch Motor Car Replied: Hello kenbruno, we appreciate your very kind words and review. We will pass on your words to the staff. We hope to see you again in the future!
Cars.com Review
- March 28, 2018
Very easy deal, very helpful sales and management at this dealership.
Willy Aramayo Replied: Hello Jon, we appreciate your kind words and review!
Cars.com Review
- March 28, 2018
Ben at Benzel-Busch Motor Car Company was exceptional. He was genuine and we felt zero pressure. He worked with us to get us to a comfortable payment and he was honest and kind throughout. We were under a time constraint which Ben and the staff respected. When we signed the paperwork the financing...
Willy Aramayo Replied: Hello Erin Clark, we are so glad to hear that you had an excellent car buying experience. We appreciate your kind words and review.
Cars.com Review
- March 28, 2018
Left by Erin D.
I could not have asked for a better experience. Giovanni is an amazing salesperson, the entire staff is so accommodating. Looking forward to a long-term relationship with all of them!
Willy Aramayo Replied: Hello Erin Dillon, we appreciate your kind words and review. We will pass on your words to Giovanni and to the staff.
DealerRater Review
- March 28, 2018
Always have a great experience from calling to set up the appointment and then working with Chris Iseman! He is great! So happy that Mercedes offers a loaner car.
Benzel-Busch Motor Car Replied: Hello Court123, we are so glad to hear that you received excellent service at Benzel-Busch! We will pass on your kind words to Chris and to the staff.
DealerRater Review
- March 28, 2018
Fabulous dealership - bought or leased many vehicles here. Love Lino Cascardi, and all the service guys - Chris Iseman, Dave Tangen and Jonathan Fleischman and all the support staff from dropping off to picking up and the car wash is wonderful!
Benzel-Busch Motor Car Replied: Hello very happy owner, we appreciate your very kind words and review. We will pass on your words to the whole staff. We hope to see you again in the future!
Cars.com Review
- March 27, 2018
Very easy On time clean good wash breakfast and coffeee
Willy Aramayo Replied: Hello Steve, we appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- March 27, 2018
This time I had a good service experience. Unfortunately I had terrible service experiences before.
Willy Aramayo Replied: Hello Ally, we are so glad to hear that you had a good service experience. We appreciate your kind words and review!
DealerRater Review
- March 27, 2018
I came from New York City to have my first service on my Smart car, which I bought one year ago from Arnold Priddy. I arrived and was paired with Andrew from service. He was exceptional in every way from start to finish. I will go out of my way, which this dealership in New Jersey is for me(!), to...
Benzel-Busch Motor Car Replied: Hello Coco, we are so glad to hear that you had an excellent experience with Andrew. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- March 27, 2018
before a business can become successful and professional ,they must first act like it , such is the case with this dealership from my fifth car from Giovanni and all the other managers , there acts reflect the success of the dealership , the dealer principal's are very lucky to have a team like this...
Benzel-Busch Motor Car Replied: Hello brian mutchler, we appreciate your very kind words and review. We will pass on your words to Giovanni and to the staff. We hope to see you again in the future!
Cars.com Review
- March 27, 2018
Left by Stavro S.
Exceptional service. The service representative Mr.Kim, was humble, respectful, knowledgeable and an extremely nice individual. He took care of all the needs of the car.. A very good representation of the dealership. Mr. Min Kim is truly exceptional. Very caring and ensures that the job gets done...
Cars.com Review
- March 25, 2018
It was a good experience, wish I had more time to come in for a few test drives to be really comfortable with the car. I am sure then I would have made a purchase
Willy Aramayo Replied: Hello Maxine, we are so glad to hear that you had a good experience at Benzel-Busch! We appreciate the kind review.
DealerRater Review
- March 25, 2018
Left by Ella F.
Service at Benzel is always excellent. Efficient, attentive and welcoming. All of the extras for breakfast and lunch with great cappuccino make the experience even better. Thank you to all!
Benzel-Busch Motor Car Replied: Hello EFeldman, we appreciate your kind words and review. We hope to see you again in the future!
DealerRater Review
- March 25, 2018
Kind and perfetional service. Our service rep Chris Iseman is amazing! Chris and Joseph Simsek are why we continue to do repeat business with this dealership.
Benzel-Busch Motor Car Replied: Hello Love, we appreciate your very kind words and review! We will pass on your words to Chris and Joesph.
DealerRater Review
- March 24, 2018
as always, the people in the service department are true professionals. the prompt attention is appreciated. the waiting area is very comfortable, and they even offer snacks.
Benzel-Busch Motor Car Replied: Hello stevens, we appreciate the kind review and words. We hope to see you again in the future!
Cars.com Review
- March 22, 2018
Left by Yenia V.
I was so impressed with the service here! From the person who greeted me at the door and escorted me to the lounge, to the length staff were willing to go to make sure I was being taken care of and pleased. Chris Tacetta sat with me and went through every possible scenario with me, was really...
DealerRater Review
- March 22, 2018
We had a an exceptionally polite and very knowledgable Sales professional named Lamont Saunders. He is great at what he does and makes getting a new car enjoyable.
Benzel-Busch Motor Car Replied: Hello Rachel Pantoja, we appreciate the kind words and review. We will pass on your words to Lamont. We hope to see you again in the future!
Cars.com Review
- March 20, 2018
Excellent sales staff made to buying one of the easiest Vehicles we've ever purchased
DealerRater Review
- March 20, 2018
The attention to detail is amazing at Benzl Busch. They pamper there customers. Your cars always come out completely down and amazingly clean. Once you drop off car they take care of everything. One less thing i have to worry about . Big Thanks to the Benzl Busch Team.
Benzel-Busch Motor Car Replied: Hello Biss1234, we are so glad to hear that you received great service at Benzel-Busch. We appreciate your very kind words and we cant wait to see you again in the future!
DealerRater Review
- March 20, 2018
the people who work there are very friendly and helpful, the waiting area was clean and the complimentary coffee, bagels were great! The only downside would be the wait time, we expected a maximum of 1hr but we ended up waiting 1hr 30. other than that it was a great experience and we will definitely...
Benzel-Busch Motor Car Replied: Hello angellakim, we are so glad to hear that you received very good service at Benzel-Busch. We appreciate your kind words and we cant wait to see you again in the future!
DealerRater Review
- March 19, 2018
Just got a new MB E-300 and I would like to give credit to Jay Lee, who was very patient and very courteous with me for past 3 month. Many of my friends bought their MB through him and they highly recommended that he is the one I should go to talk. With this car, I took my time before I made the...
Benzel-Busch Motor Car Replied: Hello Mia, we are so glad to hear that you received excellent service from Jay Lee. We will pass on your kind words to him. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- March 18, 2018
The service and staff are excellent at Benzel-Busch. From the time of my appointment until the time I leave, everything is run smoothly and efficiently.
Benzel-Busch Motor Car Replied: Hello johnny tremendous, we are so glad to hear that you received exceptional service at Benzel-Busch. We appreciate the kind review and we hope to see you again in the future!
Cars.com Review
- March 16, 2018
All the service from my original Road Service phone call continuing by flatbed towing thru call from Chris at Benzel-Busch service in Englewood was A+ number One !!! The tire repair was done quickly and the car was "showroom clean" at pick-up !!
Willy Aramayo Replied: Hello Mrs Barbara Angioletti, we appreciate your kind words and review. We will pass on your words to Chris. We hope to see you again in the future!
Cars.com Review
- March 16, 2018
Min was excellent! He brings great human quality to the job. He is kind, patient and friendly. He takes the time to explain everything thoroughly and doesnt lie. He is the best by far! Thank you.
Willy Aramayo Replied: Hello F, we are so glad to hear that you had an excellent experience with Min. We appreciate your review and we hope to see you again in the future!
Cars.com Review
- March 16, 2018
Orlando I have been working with since I am 19 years old. Only 30 years and going strong. He is A gentleman and patient. He keeps his eye out for the best car for me. I am a creature of habit. S 550 4 heats in a row. It took awhile to get me to change my class of car but I did and I am very happy...
Willy Aramayo Replied: Hello Gina Curko, we appreciate your very kind words and review! We will pass on your words to Orlando. We cant wait to see you again in the future!
DealerRater Review
- March 16, 2018
I didn't have a maintenance appointment. I came in because I had warning signals for my tires and my key battery. As soon as I drove up, a technician came to me. When I told him the problem, he pressed a button on my wheel, looked at the info and confirmed I had a flat tire. He immediately gave me...
Benzel-Busch Motor Car Replied: Hello Lavelle Jones, we are so glad to hear that you received great customer service! We will pass on your kind words to the staff.
Cars.com Review
- March 13, 2018
Left by Zulay S.
My experience was overall very pleasant. All of the employees were very professional and courteous.
Willy Aramayo Replied: Hello Zulay Shinn, we are so glad to hear that you had an overall very pleasant experience at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
Cars.com Review
- March 13, 2018
My CSR Frank Armando was helpful in guiding me make decision about the current service needs and to plan for future major services. still not sure if the tire pressures were checked by the technician as I see one tire pressure showing 32 and another one showing 41
Cars.com Review
- March 13, 2018
Left by Gary G.
As usual David Tanden takes care of everything. No hassle, no problems. Everything done quickly and correctly.
Willy Aramayo Replied: Hello Gary Guarnaccia, we appreciate your kind words and review! We will pass on your words to David.
Cars.com Review
- March 13, 2018
Amazing experience , thanks guys for the great service !
Willy Aramayo Replied: Hello Francheska, we are so glad to hear that you had an amazing experience at Benzel-Busch!
DealerRater Review
- March 13, 2018
Service manager and service team were great. Prompt on car pick up and drop off. Communicated about repairs needed, addressed every issue and returned a nicely cleaned vehicle.
Benzel-Busch Motor Car Replied: Hello Bob L., we appreciate your kind review and we hope to see you again in the future!
Cars.com Review
- March 11, 2018
Very Satisfied with the service. The Service attendant understood the repairs required and arranged for the needful. I was given a Loaner car which makes things easier.
Willy Aramayo Replied: Hello Frederick Coutinho, we are so glad to hear that you had a good service experience at Benzel-Busch Motor Car! We appreicate your very kind review and we hope to see you again in the future!
Cars.com Review
- March 11, 2018
Great dealer. Service advisors are very knowledgeable.
Willy Aramayo Replied: Hello Mike Hill, we appreciate your kind words and review. We hope to see you again in the future!
Cars.com Review
- March 11, 2018
Left by Karim G.
Scott was great, and went out of his way to help me. Thanks Scott, I appreciate your work.
Willy Aramayo Replied: Hello Karim Gharib, we are so glad to hear that you received great service from Scott! We will pass on your kind words to him.
DealerRater Review
- March 11, 2018
Not our first car, far from it but this was overall the best buying experience. We were looking for specific car features that were hard to come by and your dealership was able to accommodate. Not only were you able to find the kind of vehicle we needed but was more than fair on the negotiations. ...
Benzel-Busch Motor Car Replied: Hello Tnaj, we appreciate your kind words and review. We hope to see you again in the future!
Cars.com Review
- March 07, 2018
Left by Fred F.
I had my A service done on my 2017 E-300. From the moment of calling and making the appointment to the actual service was on the money. I was told it would take about 45 minutes and sure enough 45 minutes I was driving home. I was greeted by a very polite employee who escorted me into the service...
Willy Aramayo Replied: Hello fred ferrante, we appreciate your kind words and review. We cant wait to see you again in the future!
DealerRater Review
- March 07, 2018
Great experience to go this dealership, the salesman is nice and knowledge. the rest area is nice and clean, good coffee too. the new car test drive is smooth and the vehicle is nice and clean when we picked up the car. thanks
Benzel-Busch Motor Car Replied: Hello Jianping, we are so glad to hear that you had a great experience at Benzel-Busch. We hope to see you again in the future!
DealerRater Review
- March 07, 2018
As is always the case, Benzel Busch Service is the main reason I continue to only get cars from them. Always first class, professional, courteous, and pleasure to work with. Must say, Sossio is the best supervisor and Benzel should know what what he does for their reputation.
Benzel-Busch Motor Car Replied: Hello moishe2, we are so glad to hear that you received excellent service at Benzel-Busch! We will pass on your kind words to Sossio and to the staff.
DealerRater Review
- March 07, 2018
Doug and Mark were a pleasure to work with and I would recomend them to anyone. I appreciate the great customer service that they provided
Benzel-Busch Motor Car Replied: Hello phil russo, we are so glad to hear that you received great customer service from Doug and Mark. We will pass on your kind words to them. We appreciate the review and we hope to see you again in the future!
DealerRater Review
- March 06, 2018
Left by Arnold H.
First class experience. My salesman, Matthew Paparazzo spent a great deal of time with me on the phone and through emails even before I made an actual appointment. He was professional and very friendly. He made the buying experience a pleasure, from the test drive to the negociations, to the...
Benzel-Busch Motor Car Replied: Hello arnoldh, we are so glad to hear that you received very friendly professional service at Benzel-Busch.We will pass on your words to Matt. We appreciate the kind review and we hope to see you again in the future!
DealerRater Review
- March 06, 2018
Great super treatment from John Meyer in sales to auto instructions/delivery to finance/closing, a pleasure to deal with all around. Looking forward to next transaction.
Benzel-Busch Motor Car Replied: Hello Patek, we are so glad to hear that you received great treatment from John. We will pass on your kind words John. We appreciate your review and we hope to see you again in the future!
Cars.com Review
- March 06, 2018
Left by Veronica S.
I was traveling from out of town and hit a moon crater of a pothole on the NJ turnpike, I knew immediately that I had damaged something. My tire malfunction warning indicator light came on and as I traveled looking for a safe place to pull over I watched the psi drop to 1. I was worried I had...
Willy Aramayo Replied: Hello Veronica Semiraro, we are so glad to hear that you had a smooth process at Benzel-Busch! We will pass on your very kind words to Scott and to the staff!
Cars.com Review
- March 05, 2018
We have the best Service Advisor, David Tangen, hes very helpful, caring, always looking out for his clients which is very important, at least to us. Thank you David!
Willy Aramayo Replied: Hello Eileen Valente, we appreicate your kind words and review! We will pass on your words to David. We hope to see you again in the future!
Cars.com Review
- March 05, 2018
Jay Lee did an excellent job. I will strongly recommend him to my friends and family when they buy cars.
Willy Aramayo Replied: Hello Chris Han, we appreciate your kind words and review! We will pass on your words to Jay. We hope to see you again in the future!
Cars.com Review
- March 04, 2018
The professionalism that is always displayed at the facility is extremely gratifying. The service advisors and employees demonstrate confidence and consideration!
Willy Aramayo Replied: Hello Kevin M Hudson, we appreciate your kind words and review. We hope to see you again at Benzel-Busch in the future!
Cars.com Review
- March 04, 2018
Customer service and facilities are exceptional for the experience.
Willy Aramayo Replied: Hello Helen, we appreciate your kind words and review! We hope to see you again in the future!
Cars.com Review
- March 04, 2018
Left by Dong A.
Steven David was exceptional. Professional, didn't over-promise. Gave great service. Thank you
Willy Aramayo Replied: Hello Dan, we appreciate your kind review! We will pass on your words to Steven.
Cars.com Review
- March 03, 2018
Left by Concetta C.
Michael Hill went above and beyond throughout my experience at Benzel Busch. Michael, unlike other dearlerships, was completely transparent and accessible. I was treated at the utmost level of service and professionalism. I will always be a loyal customer to Benzel Busch.
Willy Aramayo Replied: Hello Concetta Centamore, we will pass on your kind words to Michael. We appreciate your review and we hope to see you again in the future!
Cars.com Review
- March 03, 2018
No pressure sales. Had the car I was looking for.
Willy Aramayo Replied: Hello Anil, we appreciate your review and we hope to see you again in the future!
DealerRater Review
- March 03, 2018
Benzel Busch sales and service is exceptional. I have purchased multiple vehicles from other high end dealerships, Audi & BMW. Benzel is by far the best. The service is always, courteous, on time and quick. The sales department is not overbearing, they always are trying to match you up with the car...
Benzel-Busch Motor Car Replied: Hello frankc, we appreciate your very kind words and review. We will pass on your words to the whole staff. We cant wait to see you again in the future!
DealerRater Review
- March 03, 2018
Our salesman Leno and everyone we have dealt with has been an excellent experience. Also Chris Iseman in service has been wonderful! Also the people that have explained the car to me have been great.
Benzel-Busch Motor Car Replied: Hello Cargram, we are so glad to hear that you had an excellent experience at Benzel-Busch! We will pass on your kind words to Lino and Chris.
DealerRater Review
- March 02, 2018
Because of the professionalism and caring staff, i have had my car service at this dealership. Keep up the good work and I will certainly continue to make referral to you in the future.
Benzel-Busch Motor Car Replied: Hello AlexK1998, we are so glad to hear that you received great service at Benzel-Busch. We will pass on your kind words to the staff. We cant wait to see you again in the future!
Cars.com Review
- March 01, 2018
Ben Walsh is the best / went over board to make the deal work.
Willy Aramayo Replied: Hello Vin locurcio, we appreciate your words and review! We will pass on your words to Ben.
DealerRater Review
- March 01, 2018
Joe Simsak, Salvino, Tim Reilly and Stacey answered all my questions without hesitation and got the car ready for me to take home 2 days earlier than scheduled! I purchased a beautiful C300 Coupe with everything I wanted for the price I wanted. I would recommend this dealer to anyone any day....
Benzel-Busch Motor Car Replied: Hello jreilly94, we are so glad to hear that you had an exceptional experience at Benzel-Busch! We hope to see you again in the future!
DealerRater Review
- February 28, 2018
Brought my vehicle in for a B Service. The appointment time was honored, I did NOT have to wait. Loaner was ready to go! B Service was performed and Dave T kept me up to date on the progress. Vehicle was washed and cleaned upon pick up. (Dave knows his product!) FYI => B Service is a bit...
Benzel-Busch Motor Car Replied: Hello HowardKSimon, we appreciate your kind words and review! We will pass on your words to Dave. We hope to see you again in the future!
Cars.com Review
- February 27, 2018
Service visit was scheduled for 9AM. The service adviser, Min, was ready, polite and helpful. I had requested a "nice" loaner car. He made a point to make me happy. He called when my car was done, before scheduled time. All good. Happy with my experience.
Willy Aramayo Replied: Hello SUSAN, we are so glad to hear that you had a good experience with Min! We will pass on your kind words to him. We appreciate the review and we hope to see you again in the future!
DealerRater Review
- February 27, 2018
All the service staff were respectful and acted professionally. My service person explained to me the details of the work that will be done on my truck.
Benzel-Busch Motor Car Replied: Hello LadyC989, we appreciate your kind words and review! We hope to see you again in the future!
DealerRater Review
- February 27, 2018
While recently purchasing our vehicle from Benzel-Busch we were indeed treated to top notch service. Our every concern was alleviated. The staff was attentive and our salesman (Steven David) was particularly engaged. He covered every detail; no matter how minor and was a one man tour de force of...
Benzel-Busch Motor Car Replied: Hello cwilliams, we are so glad to hear that you had a pleasurable experience at Benzel-Busch! We will pass on your kind words to Steven. We appreciate the review and we hope to see you again in the future!
DealerRater Review
- February 27, 2018
Left by Joseph S.
Great steamlined experience. Really enjoyed working with my salesman Giovanni. The service was exceptional made me feel like I was getting a nice car and then I did
Benzel-Busch Motor Car Replied: Hello Jspoleti, we appreciate your kind words and review! We hope to see you again at Benzel-Busch in the future!
DealerRater Review
- February 26, 2018
Very happy with service and friendly staff all the problem with the car was explain in detail. Did not have to wait long . Very efficient and great adviser , mr. David Tangen
Benzel-Busch Motor Car Replied: Hello Ada, we are so glad to hear that you had a great experience at Benzel-Busch! We will pass on your kind words to David. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- February 26, 2018
My first service experience was as smooth as it could have been, from the greeter to the service writer! Pickup of vehicle was just as smooth and I was kept updated via text which was very convenient.
Benzel-Busch Motor Car Replied: Hello mfabb, we are so glad to hear that you had a great first service experience at Benzel-Busch! We appreciate the kind review and we hope to see you again in the future!
DealerRater Review
- February 26, 2018
This was my first interaction with the Service department David Nieves was the service adviser. Everyone was very courteous, helpful and friendly I'm very satisfied with David Nieves and the service department.
Benzel-Busch Motor Car Replied: Hello RJFD, we appreciate your kind words and review. We will pass on your words to David. We hope to see you again in the future!
Yelp Review
- February 26, 2018
I tried to get a pre-owned certified mercedes benz at this location. The gentleman in the pre-owned division was such a snob that I left the store. He treated me like I was beneath him. So I bought a new one at the Rt 17 Prestige Mercedes Benz dealership. Prestige is fantastic!! Much better service...
Willy A. Replied: Hello Elliot R.,I apologize for your experience and would like to discuss what happened. I would like the opportunity to personally apologize and get more details about the transaction. I was unable to pull up any of your information. At your convenience please reach out to me at 201-567-1400. Sincerely,Willy Aramayo
Cars.com Review
- February 25, 2018
Great dealership. Bought my GLC 43 from this dealership and went in for service A. As with the buying experience, everything about this dealership is 5 stars plus! Outstanding service from Min Kim. Look forward to service B.
Willy Aramayo Replied: Hello Michael, we are so glad to hear that you received outstanding service at Benzel-Busch! We will pass on your kind words to Min. We hope to see you again in the future!
DealerRater Review
- February 24, 2018
Brought my car in 1 hour early but took my car in right away. Returned car fixed half an hour earlier than estimated. No questions regarding application of tire insurance
Benzel-Busch Motor Car Replied: Hello David, we appreciate your kind words and review! We hope to see you again in the future!
DealerRater Review
- February 24, 2018
This was my first interaction with the Service department. M. Kim was the service adviser. Everyone was very courteous and I felt Mr. Kim was very attentive and helpful. I will be happy to return for regular maintenance.
Benzel-Busch Motor Car Replied: Hello FuninaMINI, we appreciate the kind words and review! We will pass on your kind words to Min.
DealerRater Review
- February 24, 2018
Left by Beatrice W.
I have been dealing with John Meyer for last 10 years. He is always very helpful & friendly. I am very satisfied with his excellent services.
Benzel-Busch Motor Car Replied: Hello Beatrice Wang, we are so glad to hear that you had an excellent experience with John! We will pass on your kind words to him. We cant wait to see you again in the future!
DealerRater Review
- February 24, 2018
Professionalism and very courteous from start to finish . Very prompt service as well . I would most definitely highly recommend this dealership as I came all the way from New York to buy this vehicle due to the positive vibe I felt here !
Benzel-Busch Motor Car Replied: Hello toddeum, we appreciate the kind words and review! We hope to see you again in the future!
Cars.com Review
- February 23, 2018
Left by William S.
Chris, my service advisor, was professional and courteous and quickly guided me through the service process and into my loaner car. The service was excellent and was completed in one day....had my car by 6 pm the.same day! Extremely happy with this dealership!
Willy Aramayo Replied: Hello William Steidle, we appreciate the kind words and review! We will pass on your words to Chris.
Cars.com Review
- February 23, 2018
Your tech was very comforting and knowledgeable. my car was there for a safety recall and inspection of the brakes. Every time I went in reverse the brakes squealed, at a very high pitch! At first the Tech told me that it was a problem with the GLC and nothing could be done at this time. I guess...
Willy Aramayo Replied: Hello Jane Carlotti, Thank you for taking the time to provide us your feedback. We will have David Tangen, your service advisor follow up with you and see what the best resolution for your vehicle is. If you need further assistance please reach out to me at waramayo@benzelbusch.com or you can call me at 201-567-1400 x1124. Sincerely, Willy Aramayo Client Relations Manager
Cars.com Review
- February 23, 2018
Left by Anthony P.
My experience at Benzel Busch in Englewood, NJ was above the rest! You walk in and already feel welcomed from the receptionist all the way up to the managers. The facility is extremely clean and well kept. They really know how to sell you a car, spend money, and feel great about it! During my...
Willy Aramayo Replied: Hello Anthony Porreca , we are so glad to hear that you had an amazing experience at Benzel-Busch! We cant wait to see you again in the future!
Cars.com Review
- February 23, 2018
Left by Jame S.
I have had great and frendiy service. They were very quick to help with any problems.
Willy Aramayo Replied: Hello James, we are so glad to hear that you received great and friendly service! We hope to see you again in the future!
DealerRater Review
- February 23, 2018
Our sales rep John Meyer is a total pleasure to work with. He makes the process of getting service on my car effortless on my part. He manages the entire experience to ensure that I am not inconvenienced and have no worries. He checks to ensure that the others involved are communicating which they...
Benzel-Busch Motor Car Replied: Hello Diesel, we appreciate your kind words and review! We will pass on your words to John. We hope to see you again in the future!
DealerRater Review
- February 23, 2018
Excellent service. Comfortable waiting area. Watched my car being serviced. Chris gave me an estimate of the time I would be waiting and kept me posted of the progress. Delivered my car clean and escorted me to it. Very courteous and efficient all around. Great coffee too. Thank you
Benzel-Busch Motor Car Replied: Hello JudyF, we are so glad to hear that you received excellent service at Benzel-Busch! We will pass on your kind words to Chris. We hope to see you again in the future!
Cars.com Review
- February 22, 2018
Mr. Frank Armando is always No.1 He is always nice & friendly to customers. Also very able man with all the best knowledge about Benz car. It's pleasant for me to visit your Benzel-Bush dealer shop as Franky is there..
Willy Aramayo Replied: Hello Sion Philip Kim, we appreciate your kind words and review! We will pass on your words to Frank. We hope to see you again in the future at Benzel-Busch!
Cars.com Review
- February 22, 2018
Left by Brian C.
Frank was excellent. Addressed all issues and kept me informed.
Willy Aramayo Replied: Hello Brian Chewcaskie, we will pass on your kind words to Frank. We appreciate the review and we hope to see you again in the future!
DealerRater Review
- February 21, 2018
The sales team worked very hard ,to meet my purchase requirements . I was not disappointed in the vehicle or the deal. Thank you for making this a pleasant experience.
Benzel-Busch Motor Car Replied: Hello Rubberducky46, we are so glad to hear that you had a pleasant experience at Benzel-Busch! We will pass on your kind words to the sales team.
Yelp Review
- February 21, 2018
GREAT EXPERIENCE. Michael Vinci was a pleasure to deal with. Michael knew I was traveling over an hour to get to the dealership, so he gave me a low price to start with, no haggling, no wasted time. After that he answered a million questions right away and with a smile. When we arrived at the...
Cars.com Review
- February 21, 2018
Left by Sarah Y.
I was pleasantly surprised when I brought my car in for Service A and was informed that it would be ready within an hour. As I watched the service being performed, I also was watching the time. In less than a hour my car disappeared from the service area. Shortly after its disappearance, Andrew...
Willy Aramayo Replied: Hello Sarah Yasin, we appreciate the kind words and review!
Cars.com Review
- February 20, 2018
Left by Karen G.
I felt welcomed as soon as I walked in the door. Everyone was very nice. I test drove 2 cars. I didn't feel rushed to make a decision. I would definitely recommend this location to my friends. My Sales agent was Lamont. He was wonderful. He called me the next day to see how i was doing and if was...
Willy Aramayo Replied: Hello Karen Giles, we appreciate the kind words and review! We will pass on your words to Lamont. We hope to see you again in the future!
Cars.com Review
- February 20, 2018
As per usual, the service experience was beyond first rate. From the guys at the curb ( Ven and others) when the tow truck got me and my car to the service driveway to the driver of the flat-bed tow truck and to all the people inside the welcoming service area, it could not have been better. The...
Willy Aramayo Replied: Hello Jeff Flaster, we appreciate your very kind words and review! We will pass on your words to Frank and to the staff.
Cars.com Review
- February 20, 2018
Left by Michael H.
Awesome service, was not expected mg to buy but Steve and crew made me feel very at ease and it was an awesome example experience. Look forward t buying again from Bezel Busch in the near future. Thanks Steve!!
Willy Aramayo Replied: Hello Michael Holgado, we appreciate the kind words and review! We cant wait to see you again in the future!
Yelp Review
- February 20, 2018
Turned in my 2015 C300 for a 2017 E300. My salesman Lamant was great. However, the service department didn't ground the C300 and I was billed for months for a car that had been turned in and was sitting in their parking lot. Their management is horrible. They overpromise and underdeliver. They...
Willy A. Replied: Hi Jason T. I apologize that you had to go through that experience. We did make the mistake of not grounding the vehicle right away. It was an oversight on our part that we had rectified. Due to the oversight, Benzel Busch Motor Car Corp. took care of the damages that you would've incurred via MBFS. We hope you enjoy your new vehicle and give us an opportunity to show you the true Benzel Busch experience. If there is anything else that I can do for you please feel free to contact me directly at .Sincerely,Willy Aramayo
Cars.com Review
- February 19, 2018
Left by Anthony L.
Excellent service. Great facility. Excellent staff. Done in a timely manner
Willy Aramayo Replied: Hello Anthony Losardo, we are so glad to hear that you received excellent service at Benzel-Busch! We appreciate the kind words and review!
DealerRater Review
- February 19, 2018
Ive always had a great experience. Professional, courteous and on time every time with the expevyed duration of service. All the staff are great!
Benzel-Busch Motor Car Replied: Hello Lantzta, we are so glad to hear that you had a great experience at Benzel-Busch! We will pass on your words to the staff. We appreciate the kind review and we hope to see you again in the future!
DealerRater Review
- February 18, 2018
It took entirely too long to get an appointment date. I wound up waiting nearly two weeks. When mentioned I to the rep i may have to go to Prestige to have car serviced, he could care less. I am somewhat surprised, especially after 12 cars and 19 years, all with Benzel.
Benzel-Busch Motor Car Replied: Good Morning Coolglide, I am sorry to hear about your recent service experience. We certainly do value you as a customer and hope you give us an opportunity to review your situation. At your convenience would you please give me a call at 201-567-1400 x11214 or you can email me at waramayo@benzelbusch.com. Thank you, Willy Aramayo Client Relations Manager
DealerRater Review
- February 18, 2018
Everyone was very friendly. A very welcomed athsmosferia. Michael E. Went above and beyond to help me with all my needs. Im very happy and thankful for all his help. Even his boss was super friendly. I will be back in 3 years for sure!
Benzel-Busch Motor Car Replied: Hello YesselG, we are so glad to hear that you had an excellent experience at Benzel-Busch! We will pass on your kind words to Michael E. We cant wait to see you again in the future!
DealerRater Review
- February 17, 2018
Great service! I would service my vehicle here every time. Also, managers very helpful and knowledgeable. I'm going to purchase a new benz at this dealer and will always service hete.
Benzel-Busch Motor Car Replied: Hello Mursielago, we are so glad to hear that you received great service at Benzel-Busch! We appreciate your very kind review and we cant wait to see you again in the future!
DealerRater Review
- February 17, 2018
From the very start of this car buying experience you start with an expresso! Then you see all the beautiful cars they have and they find your perfect match! Elizabeth K. was our sales representative and boy were we lucky! Elizabeth is not only a Professional at her job but very kind and sweet. ...
Benzel-Busch Motor Car Replied: Hello Mursielago, we are so glad to hear that you had an unbelievable experience with Elizabeth! We will pass on your kind words to Her. We appreciate the review and we cant wait to see you again in the future!
DealerRater Review
- February 17, 2018
David is always helpful. And the best service representative. He tries very hard to please the customer by accommodating our needs and following up and providing constant updates of the repair.
Benzel-Busch Motor Car Replied: Hello ro9493610, we appreciate the kind words and review! We will pass on your words to David.
Cars.com Review
- February 15, 2018
Left by James V.
Great dealer! They were very helpful and understanding to my issues the only reason I didnt give them 5 stars is because they took along time to respond to some of my emails and didnt respond at all to other emails in reference to my car that was in service. Would definitely recommend this dealer to...
Willy Aramayo Replied: Hello James Vazquez, we appreciate the kind words and review!
DealerRater Review
- February 15, 2018
The young woman named Nancy that handled my purchase was attentive to my specific need's. You do not have to be sceptical with this organization Benzel and Busch. The gentleman in financing was very supportive as well. They got me exactly what I wanted. They are not out to just make a quick buck....
DealerRater Review
- February 15, 2018
Steven David is an outstanding Account Representative. His attention to detail; his genuine interest in his customer; and his approachable yet professional manner made the purchase transaction process smooth and stress free. After doing business for 19 years with a Mercedes Sales Representative...
Benzel-Busch Motor Car Replied: Hello Nicholas550, we are so glad to hear that you had an outstanding experience with Steven! We will pass on your very kind words to him. We appreciate the review and we hope to see you again in the future!
DealerRater Review
- February 15, 2018
The young woman named Elizabeth that handled my purchase was attentive to my specific need's. You do not have to be sceptical with this organization Benzel and Busch. The gentleman in financing was very supportive as well. They got me exactly what I wanted. They are not out to just make a quick...
Benzel-Busch Motor Car Replied: Hello Lewthe1 23, we appreciate your kind words and review! We will pass on your words to Elizabeth. We hope to see you again in the future!
DealerRater Review
- February 14, 2018
Salesman walked me through the features of the car and there was never any high pressure. It was an incredibly relax and enjoyable experience. I would highly recommend this dealer as well as my salesperson Chris Taccetta. Jeff in finance did a great job as well!
Benzel-Busch Motor Car Replied: Hello JPtheCarguy, we are so glad that you had an enjoyable experience at Benzel-Busch! We appreciate the kind words and review!
Cars.com Review
- February 12, 2018
John Meyer is good sails guy, knows his stuff about Mercedes, I will buy again from that dealer
Willy Aramayo Replied: Hello Jp Pazdro, we appreciate your kind words and review! We will pass on your words to John. We cant wait to see you again in the future!
Cars.com Review
- February 12, 2018
Left by Carrie M.
Scott did a great job handling the service of my vehicle.
Willy Aramayo Replied: Hello Carrie Miller, we are so glad to hear that you had a great experience at Benzel-Busch! We will pass on your kind words to Scott.
Cars.com Review
- February 11, 2018
Left by Lu M.
Benzel Busch to me is the best Dealership in America. I have been servicing my car there for three years. Every person is polite and helpful. Their service quality is top notch. I have not had one unpleasant experience. No matter whats wrong with my car, I took my car to there and they fixed it...
Willy Aramayo Replied: Hello Lu Meng, we appreciate your very kind words and review! We will pass on your words to the whole staff. We cant wait to see you again in the future!
DealerRater Review
- February 11, 2018
Service employee's were very friendly, understood my concerns. I have dealt with the service dept before and never had any issues. Always willing to help
Benzel-Busch Motor Car Replied: Hello Chloe, we are so glad to hear that you received friendly service at Benzel-Busch! We appreciate the kind words and we hope to see you again in the future!
DealerRater Review
- February 10, 2018
4 appointments and about 4 weeks in the repair shops of two other MB dealers was not enough for either of dealer to diagnose and fix a noise in the front end of my 2014 - E250. One day at Benzel and the problem was found and repaired. Nice people too.
Benzel-Busch Motor Car Replied: Hello frank0712, we appreciate the kind words and review!
Cars.com Review
- February 09, 2018
I recently went to the dealership in Englewood to look at some used Mercedes. I decided to go with a lease on a C class vehicle. The sales rep, Chris Taccetta, was amazingly helpful from start to finish. He made the process a simple, fair and enjoyable experience. The entire staff at Benzel-Busch...
Willy Aramayo Replied: Hello M B, we are so glad to hear that you had a truly exceptional experience at Benzel-Busch! We will pass on you words to Chris. We appreciate the review and we hope to see you again in the future!
DealerRater Review
- February 09, 2018
Services guys very friendly and efficient Have used Benzel Busch numerous times Very happy 25 words too much to write Short and sweet is better
Benzel-Busch Motor Car Replied: Hello Connie, we appreciate the kind words and review!
DealerRater Review
- February 08, 2018
To whom it may concern: I wanted to make you aware of an excellent experience I had at your dealership with Min Kim. My car was due for an oil change and some recalls, and my service advisor walked me through the issues with my car. Through his calm demeanor and professionalism, I felt assured &...
Benzel-Busch Motor Car Replied: Hello sonkmin, we are so glad to hear that you had an excellent experience with Min Kim at Benzel-Busch! We will pass on your kind words to Min. We hope to see you again in the future!
DealerRater Review
- February 07, 2018
Excellent service from start to finish. Doug was very helpful in finding the CPO E class we were looking for. At the time of pick up, Jan was very patient and professional in showing us all the features of the automobile. Would certainly return to this dealership.
Benzel-Busch Motor Car Replied: Hello Morristown, we are so glad that you received excellent service from start to finish at Benzel-Busch! We will pass on your kind words to Doug and Jan. We appreciate your review and we hope to see you again in the future!
DealerRater Review
- February 04, 2018
Home delivery of car and pickup of loaner- exceeded my expectations. Professional, efficient, quality service on my car. Best car dealership and service center by far.
Benzel-Busch Motor Car Replied: Hello Zoes mom, we appreciate the kind review and words! We hope to see you again in the future!
DealerRater Review
- February 04, 2018
Prompt, Polite, Friendly & Professional Service each & every time I stop by. Whether for a scheduled service, a flat tire or just to ask a question; everyone at Benzel-Busch is ready with prompt professional and friendly service. Kudos to the management and staff!
Benzel-Busch Motor Car Replied: Hello JLC NJ, we appreciate your very kind words and review! We will pass on your words to the management and to the staff. We hope to see you again in the future!
Cars.com Review
- February 03, 2018
Mike was a great advisor on what car fit my needs and gave me an incredible deal. Couldnt be happier with my choice .
Willy Aramayo Replied: Hello Cynthia, we appreciate the kind words and review!
DealerRater Review
- February 03, 2018
The sales person , the sales manager the technician that showed me the functions of my new car were extremely helpful. They were easily available to answer all my questions and guide me through the purchase of my new car.
Benzel-Busch Motor Car Replied: Hello Doctor Bob, we appreciate the kind words and review!
DealerRater Review
- February 02, 2018
They know us, knew what we were looking for and our price point. They delivered amazing service. We are extremely pleased with our new car!
Benzel-Busch Motor Car Replied: Hello Summer2016, congratulations on your new car! We appreciate the kind words and review. We hope to see you again at Benzel-Busch in the future!
DealerRater Review
- February 02, 2018
Left by Carl A.
I was interested in a good CPO vehicle. Mark and Jason were very accomodating. The test drives and purchase experience was so much better than other luxury brands that we had visited. The support staff has also been very nice.
Benzel-Busch Motor Car Replied: Hello Carla, we appreciate the kind words and review! We will pass on your words to Mark and Jason. We hope to see you again at Benzel-Busch in the future!
Cars.com Review
- February 01, 2018
My wife and I recently leased a car from Benzel-Busch, and we had a great experience working with Jay Lee and his team. The process was very relaxed and didn't involve any of the pressure tactics that other dealers often employ. Jay was extremely knowledgeable about the vehicles we looked at,...
Willy Aramayo Replied: Hello Andrew R, we are so glad that you had a satisfying experience at Benzel-Busch! We will pass on your words to Jay. We appreciate the kind words and review!
Cars.com Review
- January 31, 2018
Left by Daniel M.
Service was great. No time wasted as a loaner was quickly provided. It was explained that waiting on the same day was not advisable as the diagnosis, repairs and service will take longer.
Willy Aramayo Replied: Hello Daniel miranda, we are so glad that the service was great at Benzel-Busch! We appreciate the kind words and review!
DealerRater Review
- January 31, 2018
Everyone that we dealt with at the dealership was very professional and courteous. Our sales person stepped in because the original one who took my call was not available. Mark was very responsive to all the questions that we had and was not trying to up-sell us on any vehicles, something many...
Benzel-Busch Motor Car Replied: Hello Alla Wexler, we are so glad to hear that you had a perfect experience at Benzel-Busch! We appreciate the kind words and review.
Cars.com Review
- January 30, 2018
Left by Asavari K.
It was a good experience. The overall process was smooth. The Sales guy over there was really nice.
Willy Aramayo Replied: Hello Asavari Karandikar, we are so glad to hear that you had a good experience at Benzel-Busch! We appreciate the kind words and we hope to see you again in the future!
DealerRater Review
- January 29, 2018
The service was professional, courteous and efficient. I left my car and returned the next day with two new tires. This is the 5th tire I have had replaced in a year.
Benzel-Busch Motor Car Replied: Hello dcoops, we are so glad that you received courteous service at Benzel-Busch! We appreciate the kind words and review!
Cars.com Review
- January 29, 2018
Lou Gallo is the BEST salesman. I will only go to him as I have for years!!!! He is always there for me with any questions or concerns I have and makes the entire experience a walk in the park. Everyone there is welcoming and treats you very special.
Willy Aramayo Replied: Hello Geraldine Tecchio, we appreciate your kind words and review! We will pass on your words to Lou. We cant wait to see you again at Benzel-Busch in the future!
Cars.com Review
- January 28, 2018
Just got my new E300 and love it!!! My process with quick and I was able to drive my new in about 40 mins. Love the expedited process. Thanks to the team and my sales rep, Jay!!!
Willy Aramayo Replied: Hello Eunice, congratulations on your new E300! We will pass on your kind words to Jay and to the team. We appreciate the review and we hope to see you again in the future!
DealerRater Review
- January 28, 2018
Jonathan Fleischman did an excellent job taking care of my problem. Hatif was also very helpful and accommodating in assessing the problem and getting my vehicle to your service department.
Benzel-Busch Motor Car Replied: Hello password, we are so glad that Jonathan was able to help you with your problem! We will pass on your kind words to Jonathan and Attif. We appreciate the review and we hope to see you again in the future!
DealerRater Review
- January 28, 2018
He is very good saleman. He is helping us when we understand about new car. I was asked finance issue that he solved clearly. Thank you
Benzel-Busch Motor Car Replied: Hello Hong, we appreciate your kind words and review! We hope to see you again at Benzel-Busch in the future!
DealerRater Review
- January 27, 2018
Excellent service,communication.always willing to accommodate appointment change,I have been using this dealer for 20 years,from residency to practicing physician.Even when I moved to Manhattan NY,I continue to purchase my car here and continue to service my car there.
Benzel-Busch Motor Car Replied: Hello Perrymd, we appreciate the kind review and words! We cant wait to see you again in the future!
DealerRater Review
- January 26, 2018
From beginning to end ..everyone was Extremely efficient and quick. Mr Min was great. . We also got a discount on the overall total price . Great service
Benzel-Busch Motor Car Replied: Hello Bijal, we appreciate the kind words and review! We hope to see you again in the future!
DealerRater Review
- January 26, 2018
This most recent purchase is my 7th from Benzel-Busch, and the service is always tops. Joe Herman and Orlando Dranguet are consummate gentlemen and can be counted on to deliver a superior customer experience. Thanks again!
Benzel-Busch Motor Car Replied: Hello kbreit120, we appreciate the kind words and review! We will pass on your words to Joe and Orlando.
Cars.com Review
- January 24, 2018
Left by Jame S.
Great job. Car buying is not always easy or pleasant but Chris Taccetta made it effortless. I will definitely be back.
Willy Aramayo Replied: Hello JAMES , we appreciate your kind words and review! We will pass on your words to Chris. We cant wait to see you again in the future!
DealerRater Review
- January 24, 2018
Service advisor and other staff were just kind and perfect..thanks to everyone.. It was quick and on time. And atmosphere at the dealer was so clean
Benzel-Busch Motor Car Replied: Hello Chang Han, we appreciate the kind words and review!
DealerRater Review
- January 24, 2018
Douglas Ryan helped me out so much when buying a smart car. I had so many questions but knew that I wanted one and he help me to get the right one. I would highly recommend seeking out this dealership for your smart car needs.
Benzel-Busch Motor Car Replied: Hello Sheary, congratulations on your smart car purchase! We will pass on your kind words to Douglas for you. We appreciate the review and we hope to see you again in the future!
DealerRater Review
- January 24, 2018
Giovanni and all staff were excellent. Giovanni and all staff were excellent. Giovanni and all staff were excellent. Giovanni and all staff were excellent. Giovanni and all staff were excellent
Benzel-Busch Motor Car Replied: Hello insuk, we are so glad to hear that Giovanni and all the staff were excellent! We appreciate the kind words and review!
DealerRater Review
- January 24, 2018
Because without an appoitment my car was serviced and the service wasn't to long time to be ready. I Will keep coming back the next time
Benzel-Busch Motor Car Replied: Hello broane, we appreciate the kind words and review!
Cars.com Review
- January 23, 2018
My experience couldnt be better. I hope a lot of business has the same level of great costumer service than Benzel Bush of Englewood , the same responsibility and the same level of professionalism than This dealer. I have Special thanks to Peter Poliandro, he made feel like a family. Good Job guys.
Willy Aramayo Replied: Hello Rob, we are so glad that you had a great experience at Benzel-Busch! We will pass on your kind words to Peter. We appreciate the review and we hope to see you again in the future!
DealerRater Review
- January 23, 2018
Excellent and courteous customer service... updates and follow-up were punctual. All work requested to be performed was taken care of... including some additional things that were found during service check.
Benzel-Busch Motor Car Replied: Hello demo44, we are so glad to hear that you received excellent and courteous customer service at Benzel-Busch! We appreciate the kind review and we hope to see you again in the future!
Cars.com Review
- January 22, 2018
Excellent efficient service waiting area is well furnished magazines, coffee,food tv . Sand Rrepair specialist kept me updated by phone as to when the service was completed. Fast pick up. when latticed.
Willy Aramayo Replied: Hello E Berenbroick, we appreciate the kind words and review!
DealerRater Review
- January 21, 2018
John Powell in service is amazing!!! He should be recognized for his patience & understanding of the concerns as consumers we have with our vehicles. He is thorough and explains everything. He should be recognized for his excellence at Benzel.
Benzel-Busch Motor Car Replied: Hello Randideminno, we appreciate the kind words and review! We will pass on your words to John. We hope to see you again in the future!
Cars.com Review
- January 21, 2018
Benzel-Busch Benz is located at 28 Grand Ave, Englewood, NJ 07631. The process of buying a car is complicated, but there is no such stress. I was especially amazed at the expertise and courtesy of the staff. It is no doubt Mercedes-Benz is lucky to have such a dealer. Greatly Appreciated it!
Willy Aramayo Replied: Hello Martin, we appreciate your kind words and review! We hope to see you again in the future!
DealerRater Review
- January 20, 2018
My sales rep Giovanni Barbaro could not have been more helpful with my new lease. I purchased my last car from him as well. I'm sure he will handle any questions or concerns I have althought I do not anticipate any.
Benzel-Busch Motor Car Replied: Hello A.L, congratulations on your new lease! We will pass on your kind words to Giovanni. We appreciate the kind review and we hope to see you again in the future!
Cars.com Review
- January 19, 2018
It was a great pleasure dealing with him and always available for any questions or appointments.
Willy Aramayo Replied: Hello Mr, Belarmino Rico, we appreicate the kind words and review! We will pass on your words to Joseph Simsek.
Cars.com Review
- January 19, 2018
A very pleasant experience. Customer service excellent and you feel everything was expertly taken care of for you.
Willy Aramayo Replied: Hello Valerie, we are so glad to hear that you had a very pleasant experience at Benzel-Busch! Thank you for the kind review and we hope to see you again in the future!
Cars.com Review
- January 19, 2018
Everything went very smooth and fast ..... ....... ........... ................ ........
Willy Aramayo Replied: Hello Costa, we are so glad to hear that you had a great experience at Benzel-Busch! We appreciate the kind words and we hope to see you again in the future!
DealerRater Review
- January 19, 2018
Left by Vijay V.
I have purchased/leased a few vehicles from this dealership now. Talia, Sal and everyone involved always go the extra mile to make sure the process is exceptional.
Benzel-Busch Motor Car Replied: Hello vijay vasireddy, we will pass on your kind words to Talia , Sal and to the rest of the staff. We appreciate the review and we hope to see you again in the future!
DealerRater Review
- January 18, 2018
We recently purchased our 4th Mercedes and this is the second time that we got one from Benzel Busch. Our salesman Chris T. was very respectful, straightforward, and patient. The other personnel who got involved and assisted on the purchase were very friendly and helpful as well. I also feel...
Benzel-Busch Motor Car Replied: Hello Denggoy, we appreciate the kind words and review! We will pass on your words to Chris and the staff.
Cars.com Review
- January 17, 2018
Showing up at the dealership was surprisingly interesting. Being greeted by Sal and not a salesperson was the best thing that happened to Benzel-Bush. I felt that, if there was a problem, there was someone that I could rely on for help. I have to say that he encouraged us to purchase at this...
Willy Aramayo Replied: Hello Marie J. Fakhry, we appreciate your very kind words and review! We will pass on your words to Sal and James.
Cars.com Review
- January 17, 2018
Focus on customer satisfaction and very professional. What I liked was that they keep me posted on the progress of the repair.
Willy Aramayo Replied: Hello Dr. ruth, we appreciate the kind words and review!
Yelp Review
- January 17, 2018
I'm honestly baffled by the low scores of Benzel-Busch, so felt even more motivated to write my review sooner than later.My husband and I came in to Benzel-Busch on a Monday afternoon, after having an extremely disappointing experience at a Mercedes dealership in Paramus. The dealership itself is...
Cars.com Review
- January 17, 2018
I went to get a service done on my cla 250 and right after i got there there eas someone welcoming me and promptly making sure i was taking care of, they have fruits and snack on the waiting are and after i sit down with the specialist they even gave me a looner for the weekend since it was a major...
Willy Aramayo Replied: Hello Luis almanzar, we are so glad that you received amazing service at Benzel-Busch! We will pass on your kind words to the staff. We hope to see you again in the future!
Cars.com Review
- January 17, 2018
The customer service of Benzel Bush Mercedes has always been exceptional and would not consider buying a car anywhere else. My car salesman has always been Joe Simsek. He is sincere and really tries to help and give you exactly what you want.
Willy Aramayo Replied: Hello Cesar, we appreciate the kind review and words! We will pass on your words to Joe Simsek. We cant wait to see you again in the future!
DealerRater Review
- January 16, 2018
I was treated with great courtesy and professionalism in leasing my new car. Eli Kalajian was there with me from the time of selection to the time of delivery. Extremely helpful! I would also like to thank Jay and Arthur Agresta for their assistance. Great Dealership!
Benzel-Busch Motor Car Replied: Hello Larry Cheese, we are so glad to hear that you received courteous and professional treatment at Benzel-Busch! We will pass on your words to Eli, Jay and Arthur. We appreciate the kind review and we hope to see you again in the future!
DealerRater Review
- January 16, 2018
It is the level of service that one would expect from a high end dealership. They do not disappoint. The process was quick and I walked away knowing I had made the right choice.
Benzel-Busch Motor Car Replied: Hello Alfio, we appreciate the kind words and review! We hope to see you again at Benzel-Busch in the future!
DealerRater Review
- January 15, 2018
Dealt throughout the process with knowledgeable, helpful professionals which made the experience smooth, quick, and crystal clear from start to finish. I felt part of a team, rather than just another customer. Very personalized service.
Benzel-Busch Motor Car Replied: Hello tom07605, we are so glad that you had a very positive experience at Benzel-Busch! We appreciate the kind review and we hope to see you again in the future!
DealerRater Review
- January 15, 2018
It was exceptional experience of my vehicle service. Min Kim who was representative of Benzel-Busch Service gave me an exceptional service with kindness. I highly recommend him to my friend to have service. Moreover, Benzel-Busch need more service representative as Min Kim.
Benzel-Busch Motor Car Replied: Hello Jun, we are so glad to hear that you received exceptional service at Benzel-Busch! We will pass on your kind words to Min. We appreciate the review and we hope to see you again in the future!
Cars.com Review
- January 14, 2018
The MB team is top notch. I drove from CT to pick up a new car. The service team greeted me and led me to a waiting area while he contacted my sales person. I was starving and noticed they had food! I helped myself to delicious turkey sandwich. I met my sales person who Ive worked with for many...
Willy Aramayo Replied: Hello Susan Paul, we appreciate your very kind words and review! Congratulations on your new car and we hope to see you again in the future!
DealerRater Review
- January 14, 2018
The loaner car is always ready for me. My service rep (Socio) is friendly, pleasant and very accommodating. My car was clean and well serviced!
Benzel-Busch Motor Car Replied: Hello Rigolosi Robert S., we appreciate the kind review and words!
DealerRater Review
- January 14, 2018
Left by Marie F.
We purchased a slighty used GLC 300 SUV. It was time to pick it up since we had to return while it was being serviced to look brand new. We met with Jan who taught us every part and everything that had to be done to drive and keep the vehicle in good working order. He offered his help even in the...
Benzel-Busch Motor Car Replied: Hello Marie Fakhry, we appreciate the very kind words and review! We will pass on your words to Jan, Sal, James and Matthew.
Cars.com Review
- January 13, 2018
Everyone here was a pleasure to work with. The facility is beautiful.
Willy Aramayo Replied: Hello PD, we appreciate the kind words and review!
Cars.com Review
- January 13, 2018
They accommodate my schedule, took care of the issue properly and washed my car too. Overall the process is very convenient
Willy Aramayo Replied: Hello Author of the review, we appreciate the kind words and review!
DealerRater Review
- January 12, 2018
Whenever I visit Benzel-Busch I am treated very professionally and courteously. I am never disappointed in the manner by which I am treated. Great in all respects.
Benzel-Busch Motor Car Replied: Hello hsheik, thank you for the kind words and review! We hope to see you again in the future!
DealerRater Review
- January 12, 2018
Left by Roger M.
I have been a customer of Benzel Busch since 1986 when I just did not feel like Prestige Motors was properly taking care of me. After switching I have bought about 35 trucks and cars up until my purchase recently of a 2018 AMG Mercedes Truck. Whenever I have a service need I call Min Kim at Benzel...
Benzel-Busch Motor Car Replied: Hello Roger Muller, we are so glad to hear that you had a wonderful experience at Benzel-Busch! We appreciate the kind review and we cant wait to see you again in the future!
DealerRater Review
- January 12, 2018
The people are by far the best reason to buy or lease a new vehicle at Benzel Busch Mercedes Benz. Everyone is friendly and helpful. The environment is relaxed and fun witch makes it easier to do a deal without feeling unnecessary pressure, they were honest and upfront, no back and forward. It made...
Benzel-Busch Motor Car Replied: Hello Alexis8586, we are so glad to hear that you had an amazing experience at Benzel-Busch! We appreciate the kind review and we hope to see you again in the future!
DealerRater Review
- January 11, 2018
We use this dealership because of pat capasso.he is wonderful We used to use prestige and dealt with fred minitolo when he moved to benzel busch so did we.
Benzel-Busch Motor Car Replied: Hello Cindyxxx, we thank you for the very kind words and review! We will pass on your words to Pat. We hope to see you again in the future!
Cars.com Review
- January 10, 2018
We like the sales person He is very proffessional He did his best to make us happy this time!
Willy Aramayo Replied: Hello Sitkiye, we appreciate the kind words and review!
Cars.com Review
- January 10, 2018
Left by Edward R.
Great Service from Dave and great Repair from your tech team !!
Willy Aramayo Replied: Hello Edward Rivera, we appreciate the kind words and review! We will pass on your words to Dave and to the technicians.
DealerRater Review
- January 10, 2018
This is he sixth MB I have either purchased or leased and the third from Benzel Busch. The last three times I have dealt with Lou Gallo and the experience has been friendly and professional. Lou ensures that I find the MB I am looking for and he is there for me after purchase to answer any questions...
Benzel-Busch Motor Car Replied: Hello EJN, we are so glad that you had a great experience at Benzel-Busch! We cant wait to see you again in the future!
DealerRater Review
- January 10, 2018
Everyone was friendly, knowledgeable, worked together.... answered my questions before I even got a chance to ask. Was so quick not got a chance to finish reading magazine. Thank you, Jerry
Benzel-Busch Motor Car Replied: Hello Brooklyn guy, we appreciate the kind words and review!
Cars.com Review
- January 10, 2018
Left by Shahe K.
thank you for all the help, at this point i can travel and feel safe in case of a flat tire.
Willy Aramayo Replied: Hello shahe kupelian, we appreciate the kind review and we are so glad you feel safe in your vehicle now.
Cars.com Review
- January 09, 2018
Dealer was very experienced and nice. Fast processing and good deal.
Willy Aramayo Replied: Hello Soozy0203, we appreciate the kind words and review! We hope to see you again in the future!
DealerRater Review
- January 09, 2018
It differs from the other dealers and shows Mercedes Benz quality exactly.. Customer waiting area was clean, coffee and tea , snack services are nice and the staff is so kind , professional.. I didn t wait much, the staff kept me informed while I was waiting..
Benzel-Busch Motor Car Replied: Hello Didem, we appreciate the kind words and review! We hope to see you again in the future!
DealerRater Review
- January 09, 2018
Very pleasant experience dealing with Sallee, Doug and Scott. No pressure. Considered my wants and desires in a vehicle. Worked quickly and efficiently to get me driving the vehicle I wanted.
Benzel-Busch Motor Car Replied: Hello Andellisesq, we are so thrilled to hear that you had a pleasant experience at Benzel-Busch! We will pass on your words to Sallee, Doug and Scott. We appreciate the review and we hope to see you again in the future!
DealerRater Review
- January 09, 2018
Left by Mapy M.
Everyone very nice and friendly. Great costumer service and knowledge about everything. They took great care about every single detail marking sure I had a great experience.
Benzel-Busch Motor Car Replied: Hello Mapy morel, we appreciate the kind words and review!
Cars.com Review
- January 08, 2018
Left by Marcia M.
Benzel Busch makes buying or leading a car a most pleasurable Experience. Everything is done ahead of time. All one has to do is sign on the dotted line. They do the insurance and plates. One never has to step inside the DMV which could be time consuming as well as frustrating. I am ...
Willy Aramayo Replied: Hello Marcia Mauro , we appreciate your very kind words and review.Thank you for being a loyal customer at Benzel-Busch for 31 years! We cant wait to see you again!
Cars.com Review
- January 08, 2018
Excellent service and amenities in facility were great.
Willy Aramayo Replied: Hello Manuel Borja, we are so glad that you received excellent service at Benzel-Busch! We appreciate the kind words and we hope to see you again in the future!
DealerRater Review
- January 08, 2018
I had a B service on my Mercedes. Everything went so quick and easy because of Service Adviser Andrew Gomez. Im definitely coming back.
Benzel-Busch Motor Car Replied: Hello Elena, we appreciate the kind words and review! We will pass on your words to Andrew.
DealerRater Review
- January 07, 2018
Had to bring my car in just before the holidays for a service issue. Min was incredibly knowledgeable and proactive! He coordinated a service plan and secured a loaner vehicle immediately (at a very busy time). He kept me on the progress of the repair and made my experience seamless. Benzel-Busch...
Benzel-Busch Motor Car Replied: Hello Sean K, we are so glad to hear that Min provided you with great service! We will pass on your kind words to Min. We appreciate the review and we hope to see you again in the future!
Cars.com Review
- January 06, 2018
This dealership is fabulous. The team who worked with us to find and lease our new car are great. Matthew, Salvino, and Stacey are very professional, accommodating and really want their customers to be completely satisfied. We have leased cars in the past from this dealership and have always had...
Willy Aramayo Replied: Hello N. & E. Blum, we appreciate the kind words and review! We will pass on your words to Matthew, Salvino and Stacey. We cant wait to see you again in the future!
DealerRater Review
- January 06, 2018
I am a true fan of Benzel-Busch Service Department and Mercedes! Mercedes towed my ML-350 to Englewood. That went very well. Min was on the phone with me minutes after the car arrived and gave me a good overview of the next steps. Min also followed up the next morning with a full review. ...
Benzel-Busch Motor Car Replied: Hello Camairinc, we appreciate the kind words and review! We will pass on your words to Min. We hope to see you again in the future!
DealerRater Review
- January 06, 2018
My initial tutorial, conducted by Zuleika Soler, was very poor. An inordinate number of features were overlooked leaving me more than frustrated. Sal arranged for a follow-up tutorial which was conducted by Scott Reilly-Davis. He was superb! In addition to walking me through every single feature of...
DealerRater Review
- January 06, 2018
Jay Lee was very knowledgeable about the models and was able to demonstrate the features. Despite the fact that he was off the day I picked up the car, he was there to ensure everything was in order
Benzel-Busch Motor Car Replied: Hello New owner, we appreciate the kind words and review! We will pass on your words to Jay Lee. We hope to see you again in the future!
Yelp Review
- January 06, 2018
Just wanted to say their service extends beyond their shop. One of their service cars stopped randomly to help start a car that broke down.
Cars.com Review
- January 05, 2018
FIRST CLASS SERVICE- ONE OF THE MAJOR REASONS TO PURCHASE A CAR FROM THIS DEALER IS THEIR SERVICE DEPARTMENT
Willy Aramayo Replied: Hello SP, we appreciate the kind words and review!
Cars.com Review
- January 05, 2018
I am a long time customer of Benzel-Busch. The whole experience is always stress free and special.
Willy Aramayo Replied: Hello Carol M., thank you for being a long time customer at Benzel-Busch! We are so glad that you had a special and stress free experience. We cant wait to see you again in the future!
DealerRater Review
- January 05, 2018
Very professinal and timely . Listen well and provide expert advice and guidance. In addition, they ensure that you understand and are comfortable with the options.
Benzel-Busch Motor Car Replied: Hello Naz, we appreciate the kind words and review!
Cars.com Review
- January 03, 2018
Many thanks to Sosio who handled our repair in a timely manner.
Willy Aramayo Replied: Hello Tony, we appreciate the kind words and review! We will pass on your words to Sossio.
Cars.com Review
- January 02, 2018
Left by Lane K.
EXCELLENT IN EVERY WAY BEST EXPERIENCE I HAVE EVER HAD PURCHASING A CAR
Willy Aramayo Replied: Hello Lane Krevitt, we are so glad to hear that you had an excellent experience at Benzel-Busch! We appreciate the review and we hope to see you again in the future!
DealerRater Review
- January 01, 2018
Our GLK350 was no longer safe to drive unless we did major repairs. We were able to replace it with the new GLC 300 without a lot of inconvenience or time.
Benzel-Busch Motor Car Replied: Hello C.clarke66, we appreciate the kind words and review!
Cars.com Review
- December 31, 2017
It is always a pleasure leasing a Mercedes from Benzel-Busch. I have gone back time after time and my individual needs are always addressed in a truly professional manner. The leasing process is always made easy and upon pick-up of my car all the features of the car are fully explained and all...
Willy Aramayo Replied: Hello Louis C., we appreciate your very kind words and review! We cant wait to see you again in the future!
DealerRater Review
- December 31, 2017
I went to the dealership knowing exactly the car I wanted to purchase. I sat down with the sales representative and the sales manager, told them what I wanted and cut a deal quickly at a fair price. They didn't play the usual back and forth car buying games I've experienced at other dealerships. ...
Benzel-Busch Motor Car Replied: Hello Robert DeSteno, we are so glad to know that you had a pleasurable buying experience at Benzel-Busch! We appreciate the kind review and we hope to see you again in the future!
Cars.com Review
- December 31, 2017
Left by Gary c H.
Dave Nieves took excellent car of us while servicing our SL550. Very prompt about keeping us updated and always accommodates our needs. Continue to receive excellent service from David in service and the rest of the team there. Highly recommend David when going in for service!
Willy Aramayo Replied: Hello gary c hopf, we appreciate the kind words and review! We will pass on your words to David. We hope to see you again in the future!
Cars.com Review
- December 30, 2017
Left by Andreas S.
overall good used preowned vehicle experience, would have been nice if I didn't have to stand out in the snow to take delivery
Willy Aramayo Replied: Hello Andreas Swoboda, we appreciate the kind words and review!
DealerRater Review
- December 30, 2017
The moment I walk in the dealer never felt pressured to hurry up and buy or leave the manager was very friendly and Joseph our salesman was very nice and warm if only I got morr$$ trade in money for my car it would have been perfect! But we always love this dealership
Benzel-Busch Motor Car Replied: Hello Me2018, we are so glad to hear that you received excellent customer service at Benzel-Busch! We will pass on your kind words to Joseph.
Cars.com Review
- December 29, 2017
Left by Barbara B.
As usual sales and training were wonderful and extremely helpful.
Willy Aramayo Replied: Hello Barbara Bravman, we appreciate the kind words and review!
Cars.com Review
- December 29, 2017
I have always liked the sales & service at BenzelBusch MB. Now with express service it is even better! I had a bonus at this appointment by getting my remote access working.
Willy Aramayo Replied: Hello Pat Elia, we appreciate the kind words and the review!
DealerRater Review
- December 29, 2017
I love this dealership. Everyone is always polite & helpful. It is a convenient location. My only disappointment is that my favorite sales person is no longer there. Very sad as he helped me with my 4 cars over the last 20 years and he watched go!
Benzel-Busch Motor Car Replied: Hello Luvmystandardtrans, we appreciate the kind review and words! We hope to see you again in the future!
Cars.com Review
- December 28, 2017
The service is excellent and the wait time is reasonable.
Willy Aramayo Replied: Hello Jack Li, we appreciate the kind review and we hope to see you again in the future!
Cars.com Review
- December 28, 2017
I thought the process was professional and easy. I think the Mercedes and Me app. leaves a lot to be desired. Half the the time I cannot log on. Very surprised Mercedes would allow that. Even reviews on the Net are terrible.
DealerRater Review
- December 28, 2017
Left by Shruti D.
The Mercedes Benz Dealership in Englewood is great! My family and I absolutely love it. Would recommend it to everyone. Thank you, it's great working with you.
Benzel-Busch Motor Car Replied: Hello Sdhorajia, we appreciate the kind review and words! We hope to see you again at Benzel-Busch in the future!
DealerRater Review
- December 28, 2017
As usual, Orlando made my experience seamless. He continues to be an exceptional employee - professional, courteous and very knowledgeable. Kudos to Scott for his patience in explaining the new features.
Benzel-Busch Motor Car Replied: Hello CAD , we appreciate the kind words and review! We will pass on your kind words to Orlando.
DealerRater Review
- December 28, 2017
These guys are the best. I pass at least a half dozen dealers, but no matter what I keep buying my cars from Benzel Busch. Always fair and honest and I look forward to buying my next Mercedes from them.
Benzel-Busch Motor Car Replied: Hello Lewis L, we are so glad to hear that you had an fantastic experience at Benzel-Busch! We appreciate the kind review and we cant wait to see you again in the future!
Cars.com Review
- December 27, 2017
Benzel-Busch Mercedes is a truly exceptional place. My personal experience is beyond any previously encountered. Yusuf-Joseph Simsek is a fine gentlemen who takes every measure to please his clients. His level of politeness and professionalism is absolutely astounding. Then, there is Salvino...
Willy Aramayo Replied: Hello Kristof O., we appreciate the very kind words and review! We will pass on your kind words to Yusuf and Sal. We hope to see you again at Benzel-Busch in the future!
DealerRater Review
- December 27, 2017
Jonathan is a fantastic service advisor and an asset to the company. He is extremely knowledgable. He explains everything clearly and takes great care of my vehicle.
Benzel-Busch Motor Car Replied: Hello Chandra-Patel, we are so glad to hear that Jonathan provided you with excellent servicve! We appreciate the kind review and we hope to see you again in the future!
Cars.com Review
- December 27, 2017
Delighted, as usual, with your high quality service
Willy Aramayo Replied: Hello Van, we appreciate the kind words and review!
Cars.com Review
- December 26, 2017
Left by Horst K.
Excellent Facilities No sense of pressure from sales associate Would recommend to anyone interested in a MB
Willy Aramayo Replied: Hello Horst Kuczynski, we appreciate the kind words and review!
DealerRater Review
- December 26, 2017
Excellent service. Everyone at this dealership is professional. Wait time was fantastic. Everyone was great. Kept me informed on the status. Was done sooner than expected. B
Benzel-Busch Motor Car Replied: Hello Darboop1, we are so glad to hear that you received excellent service at Benzel-Busch! We appreciate the kind words and we hope to see you again in the future!
DealerRater Review
- December 26, 2017
Jim made the process easy, comfortable and transparent. He shakes all the notorious cliches of car salesmen, He will keep me coming back to Benzel Busch.
Benzel-Busch Motor Car Replied: Hello YoungJ1010, we appreciate the kind words and review! We will pass on your words to Jim. We hope to see you again at Benzel-Busch in the future!
Cars.com Review
- December 24, 2017
Great facility, salesman and overall experience.If you want a great deal on a automobile this is the place.
Willy Aramayo Replied: Hello James Nicholas II, we appreciate the kind words and review! We hope to see you again at Benzel-Busch in the future!
Cars.com Review
- December 24, 2017
One of the easiest buying experiences. My wife and I were in and out in about an hour - test drove two cars and chose one to buy. Doug was a great salesman and Scott in finance was easy to work with. Id definitely recommend and will return in the future.
Willy Aramayo Replied: Hello Kevin, we are so thrilled to hear that you had a great experience at Benzel-Busch! We will pass on your kind words to Doug and Scott. We cant wait to see you again in the future!
Cars.com Review
- December 24, 2017
Left by Jamie B.
Perfect experience. Matt and everyone was gracious. Manager wears acc
Willy Aramayo Replied: Hello Jamie Boudin, we are so glad to hear that you had a perfect experience at Benzel-Busch! We appreciate the kind review and we hope to see you again in the future!
DealerRater Review
- December 24, 2017
Left by Sophia K.
He is very professional and explain the features well which help me to choose the right car in one visit. It saved me a lot of time and effort. I am happy with the car.
Benzel-Busch Motor Car Replied: Hello Sophia Kuo, we are so glad to hear that Joseph Simsek provided you with excellent service! We appreciate the kind words and we hope to see you again in the future!
Cars.com Review
- December 23, 2017
Pleasant experience without any pressure. Kind, helpful, knowledgeable sales rep. Would return to make another purchase. Have not had the opportunity to experience the service dept yet. Cars running great
Willy Aramayo Replied: Hello Scott M, we appreciate the kind words and review!
Cars.com Review
- December 22, 2017
Left by Christopher M.
My experience for Benzel Busch Motor Cars Corp was excellent. Also the dealer, Mr. Lee Jae-Ho, provided excellent services to us. Thanks.
Willy Aramayo Replied: Hello Christopher Moon, we are so glad to hear that you had an excellent experience at Benzel-Busch! We will pass on your kind words to Jay Lee. We appreciate the review and we hope to see you again in the future!
Cars.com Review
- December 22, 2017
Everything went wonderful, even the follow up process after the purchase.
Willy Aramayo Replied: Hello Rick Meises, thank you for the kind words and review! We hope to see you again in the future at Benzel-Busch!
DealerRater Review
- December 21, 2017
The service team including Dave is exceptional and always willing to help and provide us the client the best overall experience. Dave presented me with options and most importantly got me in and out quickly. Time matters most and he always delivers a professional experience for busy people. Thank you.
Benzel-Busch Motor Car Replied: Hello AP, we appreciate the kind words and review! We will pass on your words to Dave and to the team.
DealerRater Review
- December 21, 2017
Thx u Chris for your help , took great care of all issues and made the process very easy to get me in and out as quickly as possible.
Benzel-Busch Motor Car Replied: Hello Nestor, we appreciate the kind words and review! We will pass on your words to Chris. We hope to see you again at Benzel-Busch in the future!
Cars.com Review
- December 20, 2017
Left by Jaewon L.
I regularly visit your dealership for service right after I purchased the car. I am very happy and satisfy to work with your staff and workmanship.
Willy Aramayo Replied: Hello Jaewon Lee, we appreciate your kind words and review! We hope to see you again in the future!
DealerRater Review
- December 19, 2017
I bought a used GLS and I had a great experience with their used car sales team. They where fast and knew what they were selling. It took awhile for me to decide but there was no pressure from my sales guy. When I finally made up my mind everything was smooth and fast.
Benzel-Busch Motor Car Replied: Hello Jokko, we are so glad that you had a great experience with the Prew Owned sales team! We will pass on your kind words to the staff. We appreciate the review and we hope to see you again in the future!
DealerRater Review
- December 18, 2017
Everything was done efficiently and on time. My service representative was on top of everything and made sure everything was serviced and fixed properly. Car was returned to me nice and clean.
Benzel-Busch Motor Car Replied: Hello SPK1966, we appreciate the kind words and review! We hope to see you again in the future!
DealerRater Review
- December 17, 2017
Very friendly staff knowledgeable people and great customer service a lest they try to get what are you looking for love the services that they provide
Benzel-Busch Motor Car Replied: Hello Lanegra01, we appreciate the kind words and review! We hope to see you again at Benzel-Busch in the future!
Cars.com Review
- December 15, 2017
Benzel Busch and Chris Iseman from Customer Service team have been a great pleasure to work with...my wife and I couldnt be happier with the dealership and the service team. You are always treated, courteously and professionally at the dealership by everyone. Other dealerships need to model this...
Willy Aramayo Replied: Hello John J., we appreciate the kind words and review! We will pass on your words to Chris and the staff.
Cars.com Review
- December 15, 2017
Left by Xiomara D.
I am very pleased with my over all experience at Benzel Bush, I can honestly tell you that there has been much of an improvement. Frank and Tim Torell were exceptional. Orlando has been wonderful in helping me select a vehicle which fits my needs and desires. He is an exceptional sales person,...
Willy Aramayo Replied: Hello Alexander Duran , thank you for being a loyal customer at Benzel-Busch for over 20 years! We will pass on your very kind words to Orlando, Tim and Frank. Thank you for the review and we cant wait to see you again in the future!
Cars.com Review
- December 15, 2017
Left by Shawn A.
Frank Armando makes the service experience so easy and professional. Im a loyal fan of Mercedes and going forward will only service and buy my vehicles from Benzel because of Frank!
Willy Aramayo Replied: Hello Shawn Arnone, we appreciate the kind words and review! We will pass on your kind words to Frank.
DealerRater Review
- December 15, 2017
Jay Lee was helpful and thoughtful during our decision to lease the GLE 43C. He was knowledgeable about the vehicle while being attentive to detail in the most caring way. We truly appreciate his time and we thank him fully for all of his help.
Benzel-Busch Motor Car Replied: Hello Troh, we are so glad to hear that you had a great experience with Jay Lee! We will pass on your kind words to Jay. We appreciate the review and we hope to see you again in the future!
DealerRater Review
- December 15, 2017
We have been to Benzel Busch several times for scheduled maintenance since we purchased our car and every experience at this dealership has been exceptional! Chris Iseman and Frank Armando are a pleasure to work with and the service staff has done an exceptional job maintaining my wife's car. ...
Benzel-Busch Motor Car Replied: Hello JOHN, we appreciate the kind words and review! We will pass on your words to Chris and Frank.
DealerRater Review
- December 13, 2017
Very friendly and understood what I was looking for in a car. Extremely knowledgeable and patient. I would recommend them to anyone in the market for a luxury vehicle.
Benzel-Busch Motor Car Replied: Hello Stretchdpt, we appreciate the kind words and we hope to see you again in the future!
DealerRater Review
- December 13, 2017
The best placed to buy new Mercedez. Very supportive staff and the staff always smiles. The placed is super nice,clean and beautiful. I received an excellent customer service especially by Mr. Joseph Simsek.
Benzel-Busch Motor Car Replied: Hello Lowelsky, we are so glad to hear that you received excellent customer service at Benzel-Busch! We will pass on your kind words to Joseph. We appreciate the review and we hope to see you again in the future!
DealerRater Review
- December 13, 2017
Thank u for everything great experience with sal and mark love my car will never go back to any other car you have a customer for life
Benzel-Busch Motor Car Replied: Hello Labbella01, we are so thrilled to know that you had a great experience at Benzel-Busch! We appreciate the kind words and we cant wait to see you again in the future!
Cars.com Review
- December 12, 2017
Left by Lowell A.
Joseph Simsek,account rep has an excellent customer service. Always smiles and answer all questions accurately and very professional.
Willy Aramayo Replied: Hello Lowell Anolin, we appreciate the kind words and review! We will pass on your words to Joseph. We hope to see you again at Benzel-Busch in the future!
DealerRater Review
- December 12, 2017
The entire team was very helpful throughout the process. John Meyer was particularly helpful and responsive in helping me find the car the features I wanted.
Benzel-Busch Motor Car Replied: Hello Roberto, we are so glad to know that you received great service at Benzel-Busch! We will pass on your kind words to John. Thank you for the review and we hope to see you again in the future!
DealerRater Review
- December 12, 2017
Michael Ippolito did an excellent job on explaining the functionality of the vehicle and also the advantages of purchasing BBMC Corp. i.e. after-sales service especially since I am located in Piscataway, NJ. This was the 2nd MB dealer that I visited for the lease of the car. The Finance Director...
Benzel-Busch Motor Car Replied: Hello Fred C, we appreciate the kind words and review! We are so glad to know that you had an excellent service and sales experience.
DealerRater Review
- December 12, 2017
My service manager Min Kim is the best service manager I have dealt with ever. He is the most dedicated and professional service manager in Englewood dealership. I highly recommend Min Kim for the service manager if youre looking for hassle free service experience.
Benzel-Busch Motor Car Replied: Hello jongs57, we appreciate the kind words and review! We will pass on your kind words to Min. We hope to see you again at Benzel-Busch in the future!
Cars.com Review
- December 12, 2017
Excellent customer service, excellent service advice, phenomenal location, the entire team works like a Swiss watch.. right on point.. a bit pricey but it's a Mercedes Benz, the best or nothing.. i have a Mercedes Benz Dealership near my home.. but I choose to travel 25 miles to Benzel Busch...
Willy Aramayo Replied: Hello Ulises, we are so glad that you recieved excellent customer service at Benzel-Busch! We appreicate the kind words and we hope to see you again in the future!
DealerRater Review
- December 11, 2017
Usual great service experience. Id prefer not to fill these out for every service i have with my familys THREE mercedes though. Thank you.
Benzel-Busch Motor Car Replied: Hello Frucifratt621, thank you for the kind review and we hope to see you again in the future!
DealerRater Review
- December 11, 2017
Excellent. Very professional. Overall a very good experience.Larry Nash, Our sales person, met all our needs. My wife and I had an excellent experience . We highly recommend Benzel Busch and they are very competent staff.
Benzel-Busch Motor Car Replied: Hello Mdwrubel1, we are so glad that you had a very good experience at Benzel-Busch! We appreciate the kind review and we hope to see you again in the future!
DealerRater Review
- December 11, 2017
I love this dealer I will recommend to my friends and family Everyone is extremely nice and product knowledgeable . This make my chopping experience very easy and I was able to chose the right car for me
Benzel-Busch Motor Car Replied: Hello Sbetancur, we are so glad to know that you had an excellent experience at Benzel-Busch! We appreciate the kind review and we hope to see you again in the future!
Cars.com Review
- December 11, 2017
I do appreciate Frank for his dedication to serve me with best advice for repairing my Mercedes Benz. He stood by me to pursue the best and consevative approach for repairs. He is gentleman and wonderful person to talk to, and always committed to putting the customers first. He does provide ...
Willy Aramayo Replied: Hello Sam S., we appreciate the kind words and review! We will pass on your words to Frank. We hope to see you again in the future!
DealerRater Review
- December 10, 2017
Benzel Busch has always provided an incredible service experience. From the moment I pull up to the moment I leave Benzel Busch is an oasis away from home. Thank you guys!
Benzel-Busch Motor Car Replied: Hello peterson869, we are so glad that you received incredible service at Benzel-Busch! Thank you for the kind words and review!
DealerRater Review
- December 10, 2017
JAY LEE is the best Sales I EVER MET!!! Amazing Experience for Mercedes Benz again at Benzel and Busch. Highly recommended JAY LEE. First Car purchase from him. Again Second car!!! Lovely manner and advice for customer. Really enjoyed !! Thanks again, JAY!!!
Benzel-Busch Motor Car Replied: Hello E43AMG, we are thrilled to know that you had an amazing experience at Benzel-Busch! We will pass on your words to Jay Lee. Thank you for the review and we hope to see you again in the future!
Cars.com Review
- December 09, 2017
Really easy to deal with. Met my price range spent hours helping me get familiar with the car .
Willy Aramayo Replied: Hello William, we appreciate the kind words and review!
DealerRater Review
- December 09, 2017
From the driver who picked up my car (James) to the time he returned it and everything in between was most satisfactory. Courteous, polite and efficient can describe this experience! Thank you BB....
Benzel-Busch Motor Car Replied: Hello CMG, we appricate the kind words and review!
Yelp Review
- December 09, 2017
I needed new batteries for my remote. All I had to do was pull up to service and hand them my keys. They replaced the batteries free of charge . I didn't even have to get out of my car. All done in three minutes. This was wonderful on this horrible snowy day. I love you Mercedes Benzel Bush of Bush...
Cars.com Review
- December 09, 2017
Left by Donna M.
Thank you! All of you in Englewood are terrific! Joe Herman is so knowledgeable and nice! James, our salesman, was great too! For service this time, Jonathan Fleischman was really helpful.
Willy Aramayo Replied: Hello Donna Macaluso, we appreciate the kind words and review! We will pass on your kind words to the staff. We hope to see you again at Benzel-Busch in the future!
DealerRater Review
- December 08, 2017
I have been buying Mercedes from Benzel Bush and their level of service and professionalism never disappoints. It does not matter if I'm coming for a routine inspection or something more complex. They always make it simple and fast.
Benzel-Busch Motor Car Replied: Hello Cesar, we appreciate the kind words and review!
Yelp Review
- December 08, 2017
Don't bring your car to their service center if it has issues. They only seem to want to put work on cars that are mint condition? Confusing right? I took my car in to get an oil change and they denied to give me any type of service because of its condition. I asked if I can get it's issues repaired...
Willy A. Replied: Dear Daniel Z.,I am sorry not to meet your expectations. Our service technicians noticed there was an oil leak and the vehicle was missing the dipstick as well. We felt we could not go any further as it would be a waste of your money. The vehicle had 220,000 miles and would suggest replacing as it is a hazardous vehicle to be driving around. I apologize they way you felt, we are always looking in what is the best interest for our customers. Kind Regards,Willy AramayoClient Relations Manager
Cars.com Review
- December 07, 2017
Excellent and quick experiwnce. Very friendly staff. Able to give me a loaner even though it was a last minute appointment. I was in a rush to leave upon pick up of car and they were able to get everything ready for me in minutes. I was very happy overall with the service and attention I received.
Willy Aramayo Replied: Hello Marina, we are so glad that you received excellent and quick service! We appreciate the kind words and we hope to see you again in the future!
DealerRater Review
- December 07, 2017
Good attention to detail and quality of service experienced from Service Advisor. Dealership presents itself as a clean and comfortable environment adequately to by professional and well trained personnel.
Benzel-Busch Motor Car Replied: Hello Park Plus Inc., thank you for the kind review and we hope to see you again in the future!
Cars.com Review
- December 06, 2017
I HAVE FULL CONFIDENCE IN BENZEL BUSCH MOTOR CAR CORP AND IT IS THE ONLY DEALERSHIP WHERE I SERVICE MY CAR. IT IS ALSO MY FIRST POINT OF CALL WHEN I SHOP FOR A NEW CAR.
Willy Aramayo Replied: Hello COLLINET, we are so thrilled to know that you received excellent and exceptional service at Benzel-Busch! Thank you for the kind review and we hope to see you again in the future!
Cars.com Review
- December 06, 2017
I want to thank Mr. Min Kim for providing exceptional service and for being so helpful with my repair options. First I thought it was the coolant as fluid was low and then we found a boot issue. I was walked through my options and Min was very clear to explain the damage and potentials...
Willy Aramayo Replied: Hello Daisy B, we appreciate the kind words and review! We will pass on your words to Min. We hope to see you again in the future!
Cars.com Review
- December 06, 2017
Benzel-Busch is conveniently located, and has become a destination we look forward to with our service. Staff are friendly and dedicated, they take note of personal details and cared for us with genuine interest for our positive Mercedes-Benz experience. Service visits are quick and efficient...
Willy Aramayo Replied: Hello Jesse Lee, we appreciate the kind words and review! We will pass on your words to the whole staff. We hope to see you again in the future !
DealerRater Review
- December 06, 2017
Efficient, friendly and attentive. Mr Taccetta had everything ready for me so that when I got there the paperwork went as smooth as possible. This is my second car from this dealership.
Benzel-Busch Motor Car Replied: Hello THOMAS TYLER, thank you for the kind review! We will pass on your words to Chris. We hope to see you at Benzel-Busch again in the future!
DealerRater Review
- December 06, 2017
With each step of the process they kept me informed. With complementary food/drink and A very nice lounge making time spent more comfortable while you are able to get your own work done. Service is always top notch ....
Benzel-Busch Motor Car Replied: Hello Satisfied customer, we appreciate the kind words and review!
DealerRater Review
- December 05, 2017
Our sales rep, James Scott, was eager to do a good job and he didn't disappoint. He was very fair and the level of service we received was by far the best I've ever received at a car dealership. I would highly recommend Jim and his staff to anyone who thought about purchasing a Mercedes.
Benzel-Busch Motor Car Replied: Hello akimaudi123, we appreciate the kind review! We will pass on your kind words to James. We hope to see you again at Benzel-Busch in the future!
DealerRater Review
- December 05, 2017
Left by Laurie D.
I barely had time for a cup of coffee. Mr Bateman had me in & out so quick. Very professional & efficient. My loaner car was ready within 15 minutes from start to finish.
Benzel-Busch Motor Car Replied: Hello laurie ditommaso, we are so glad that you had an efficient and quick service experience at Benzel-Busch! We will pass on your kind words to Scott. Thank you for the kind review!
Cars.com Review
- December 04, 2017
I totally recommend this dealership sal and mark helped me by getting my 2018 Mercedes reliable and they worked with me with prices paper work until the end thank you Mercedes-Benz i will never go back to anyone
Willy Aramayo Replied: Hello Denise, congratulations on your new GLA 250! We will pass on your kind words to Sal and Mark. Thank you for the review and we hope to see you in the future!
DealerRater Review
- December 04, 2017
I visited the dealer to lease a Mercedes E 300. The sales representative, Joseph Simsek was very helpfull and worked hard to ease my process. Within couple hours, everything was ready and I was happy to have my Mercedes.
Benzel-Busch Motor Car Replied: Hello fatih 77, we appreciate the kind words and review! We will pass on your words to Joesph.
DealerRater Review
- December 04, 2017
My service advisor was terrific. Kept me informed and explained the service needed. Answered my questions with professionalism. I was very satisfied with my experience
Benzel-Busch Motor Car Replied: Hello Kevin M Hudson z, we are so glad that you were satisfied with your experience at Benzel-Busch! Thank you for the kind review and we hope to see you again in the future!
Cars.com Review
- December 04, 2017
Had a service visit - was able to save 10% by waiting for my car which was very helpful. Service was done in the time they said, waiting area was comfortable and had drinks and sandwiches and cookies while I waited. Service people are very friendly and make sure you are comfortable and informed of...
Willy Aramayo Replied: Hello Melissa Gonzalez, we are so glad that your service visit at Benzel-Busch was quick and accurate. We appreciate the kind review and we hope to see you again in the future!
Cars.com Review
- December 03, 2017
The service was excellent. I did however miss my original sales person, Nancy Atardo.
Willy Aramayo Replied: Hello Maryanne Fike, we are so glad that you received excellent service at Benzel-Busch! Thank you for the kind words and we hope to see you again in the future!
Cars.com Review
- December 03, 2017
Salesman was fantastic and was able to get me a great deal.
Willy Aramayo Replied: Hello M.Rubin, thank you for the kind words and review! We hope to see you at Benzel-Busch again in the future!
DealerRater Review
- December 03, 2017
My experience at this dealership was excellent from the minute I walked through the door. From the reception, to the waiting area with coffee whileI waited for my salesman, Giovanni Barbaro!! Giovanni is a true professional and a gentleman. Made us comfortable and Patiently spent a couple hours...
Benzel-Busch Motor Car Replied: Hello Giuseppe, we are so thrilled that you had an excellent experience at Benzel-Busch! We will pass on your kind words to Giovanni. Thank you for the review and we hope to see you again in the future!
DealerRater Review
- December 03, 2017
Flawless execution from scheduling to pick up, Chris Iseman organize the visit including loaner car. Everyone was very helpful. I would highly recommend Benzel Bush service regardless of whether you purchased the car from them.
Benzel-Busch Motor Car Replied: Hello GLE Owner, we appricate the kind words and review! We will pass on your kind words to Chris Iseman.
DealerRater Review
- December 03, 2017
amazing people service and overall experience I will never go anywhere else for my cars Thank You Pat for being so helpful, The people that work there are all so very helpful, cant say enough for the feeling I have when I bring my car in
Benzel-Busch Motor Car Replied: Hello Denise LoFaro, we are so glad that you had an amazing overall experience at Benzel-Busch! Thank you for the kind review and we hope to see you again in the future!
Cars.com Review
- December 03, 2017
Overall the process was quick and easy promo service
Willy Aramayo Replied: Hello D king, we appricate the kind words and review!
DealerRater Review
- December 02, 2017
I have bought many cars from Benzel Bush and always have a good experience. The sales and services are both excellent. I highly recommend it to friends
Benzel-Busch Motor Car Replied: Hello Docatz, we appreciate the kind words and review!
DealerRater Review
- December 01, 2017
Pat Capasso is an excellent salesman and very instrumental in my doing business with Benzel Busch. He was very informative, considerate and very professional, I would recommend him highly to anyone interested in doing business with your dealership.
Benzel-Busch Motor Car Replied: Hello Joe7, we appreciate the kind words and review! We will pass on your kind words to Pat.
DealerRater Review
- December 01, 2017
I have gotten a number of cars from Benzel Busch. Each time, they are prepared, and the car is ready. The introduction and walk through is thorough. This car is terrific.
Benzel-Busch Motor Car Replied: Hello fpbgolfer, we are so glad that you had a great experience at Benzel-Busch! Thank you for the kind review and we hope to see you again in the future!
DealerRater Review
- December 01, 2017
Im very happy with my car service and their hosbility was very good , They did excellent jop. Alsa their timing was very good too
Benzel-Busch Motor Car Replied: Hello sevil69, thank you for the review and kind words! We hope to see you again in the future!
DealerRater Review
- December 01, 2017
This is an update on my original review. After leasing my C300 I found out that I was lied to by the sales person Mike and the dealership as to the future availability of the car I was actually looking for. I guess it truly is buyer beware and shame on me for thinking there was a trust factor...
Benzel-Busch Motor Car Replied: Hello TonyM, we are so glad that you had an excellent experience at Benzel-Busch! We will pass on your kind words to Michael. Thank you for the review and we hope to see you again in the future.
Cars.com Review
- December 01, 2017
Left by Ann E.
My advisor is the reason I keep using Benzel Busch for my maintenance and repairs. Exceptional service by all.
Willy Aramayo Replied: Hello Anne, we appricate the kind words and review!
Cars.com Review
- December 01, 2017
When I went into Mercedes I was not sure about making a purchase. I wanted to go see some options that were available within my price range. I had many experiences with certain dealerships that were pushy an not at tentative. As I entered the show room I met Mr. Benjamin Walsh who was available to...
Willy Aramayo Replied: Hello Jose, we appricate the very kind words and review! We will pass on your kind words to Ben. We hope to see you again in the future at Benzel Busch!
Cars.com Review
- November 30, 2017
Left by Michael D.
LOU Gallo made the car leasing experience flawless. He has a great demeanor, he showed me different options I had and was able to put a fantastic deal together in an extremely short amount of time; I drove he car home the same night. I would highly recommend to see Lou at Benzel-Busch.
Willy Aramayo Replied: Hello Michael DelGiodice, we are so glad that you had a flawless car leasing experience! We will pass on your kind words to Lou. Thank you for the review and we hope to see you again in the future!
Cars.com Review
- November 30, 2017
Left by Rahmat S.
You should do your homework before to go any dealership and things will be smooth.
Willy Aramayo Replied: Hello Rahmat Shukurov, we appricate the review!
DealerRater Review
- November 30, 2017
I have always a great experiences with Min Kim! I truly appreciate the excellent customer service, help and support. Min Kim are very helpful, friendly, professional . He is always great to deal with, when I need help. Than you very much! Tatiana A.
Benzel-Busch Motor Car Replied: Hello tatiana2017, we are so glad that you had a great experience with Min Kim at Benzel-Busch! We will pass on your kind words to Min. Thank you for the review and we can't wait to see you again in the future!
DealerRater Review
- November 30, 2017
There is no other dealership we're as comfortable working with as we are with Benzel-Busch; and specifically, with Larry Nash in Sales, and Chris Iseman in Service. Those two are unparalleled at what they do, in both their knowledge and their attentiveness, and are the reasons why we've remained...
Benzel-Busch Motor Car Replied: Hello sswnewyork, we appreciate the kind words and review! We will pass on your kind words to Larry and Chris. Thank you for being a loyal customer at Benzel-Busch. We cant wait to see you again in the future!
DealerRater Review
- November 30, 2017
Jay is a great salesperson with whom to work. Great experience from beginning to end. Very friendly , patient and accessible. He was very knowledgeable and super responsive. He worked very hard to get the deal done. I would definitely go back and work with Jay Lee on my next car :)
Benzel-Busch Motor Car Replied: Hello Yeji, we are so glad that you had a great experience at Benzel-Busch! We will pass on your kind words to Jay. Thank you for the kind words and we hope to see you again in the future!
DealerRater Review
- November 30, 2017
While shopping for my first Mercedes Benz E 350, I was received with open hands, and a very professional and caring salesperson. she made me confrontable as well as my wife. She took her time explaining to me and my wife the application process as well as, how to operate the vehicle ., She...
Benzel-Busch Motor Car Replied: Hello Charlie O, we appricate the kind words and review! We hope to see you again in the future!
Cars.com Review
- November 29, 2017
Mike Kim is amazing! Great personality and understands your needs.
Willy Aramayo Replied: Hello Mbala, thank you for the kind words and review! We will pass on your words to Mike. We hope to see you again in the future.
DealerRater Review
- November 29, 2017
BOTH SALLEE AND JASON ARE VERY HELPFUL, FRIENDLY, PROFESSIONAL AND JUST VERY GENUINE PEOPLE TO DEAL WITH. THEY BOTH WENT OUT OF THEIR WAY TO HELP ME FIND A CAR. BOTH ARE VERY KNOWLEGABLE IN THE MERCEDES CARS. JASON ONLY GETS THE BEST CARS THAT ARE IN THE VERY BEST CONDITION FOR CPO CARS AND WILL...
Benzel-Busch Motor Car Replied: Hello LoveMercedes1, thank you so much for the kind words and review! We will pass on your kind words to the whole staff. We cant wait to see you again in the future!
DealerRater Review
- November 29, 2017
Everyone is very nice and accomodating esp sosio and mr eisman pro owned great people esp sally and jason Both were Professional and made me feel Comfortable
Benzel-Busch Motor Car Replied: Hello LoveMercedes1, we appricate the kind words and review!
Cars.com Review
- November 28, 2017
Left by James D.
Very pleasant and courteous. Had great conversations with them.
Willy Aramayo Replied: Hello James Darrow, we appricate the kind words and review!
DealerRater Review
- November 27, 2017
They took the time to help me find the best car for me, as well as the best deal! Mark Kochaniec was great during the process, from the first call to the day I left driving my own car!
Benzel-Busch Motor Car Replied: Hello fernandagrc, we are so glad that you had a great experience at Benzel-Busch! We will pass on your kind words to Mark. Thank you for the review and we hope to see you again in the future!
Cars.com Review
- November 27, 2017
Terrific service The best in town. Very friendly. Very helpful. Very thorough
Willy Aramayo Replied: Hello Dipasquale Catherine, we appreciate the kind words and review! We hope to see you again in the future!
Cars.com Review
- November 24, 2017
Peter, he was so helpful. I will buy my next car from him. Also I recommended him to my relatives and friends.
Willy Aramayo Replied: Hello Doruk , we are so glad that you had an excellent experience at Benzel-Busch! We will pass on your kind words to Peter. Thank you for the review and we hope to see you again in the future.
Cars.com Review
- November 24, 2017
Jason B and Jose will make your experience easy and memorable. We are avid car buyers and by far they have been the best. Wonderful selection and strong pricing helps you easily make the decision. Addictive. First rate, knowledgeable. Was a pleasure to work with them.
Willy Aramayo Replied: Hello DBK, we appreciate the kind words and review! We will pass on your words to Jason and Jose. We hope to see you again in the future!
DealerRater Review
- November 24, 2017
I have been a client of Benzel Busch for more than 12 years. Truly an exceptional dealership. They provide first class service and exceed my expectations with every visit. If you are in the market for a Mercedes, there is no where else to go. WF Englewood, NJ
Benzel-Busch Motor Car Replied: Hello WF, thank you for the kind review and words! We cant wait to see you again in the future!
DealerRater Review
- November 24, 2017
I had an appointment 11AM i get there on time they got my car in within about 45 minute service A was completed , my car was washed and few questions answered. Five star service. Thank You.
Benzel-Busch Motor Car Replied: Hello mike, we appreciate the kind words and review!
DealerRater Review
- November 24, 2017
Sales Rep. Chris Tacetta and Mike Hill, Supervisor worked diligently to accommodate. I have been a client of Benzel Busch for many years. They worked with me to give a fair deal on the vehicle of my choice.
Benzel-Busch Motor Car Replied: Hello Coach777, thank you for the kind words and review. We hope to see you again in the future!
Cars.com Review
- November 23, 2017
Left by Brad Z.
Everything was perfect. My service provider knew what needed to be done before I arrived therefore I was in and out very quickly. He provided updates throughout the day and called when my car was finished.
Willy Aramayo Replied: Hello Brad Zaikov, we appreciate the kind words and review! We are so glad that you received quick service. We hope to see you again in the future!
DealerRater Review
- November 23, 2017
I came into Benzel-Busch Mercedes not knowing what to expect since I never owned a Mercedes before. Their customer service was amazing, especially my salesman Lou Gallo.. I needed a new car quick and Lou was so understanding of my situation and worked with me to give me a deal I was comfortable...
Benzel-Busch Motor Car Replied: Hello Dani218, we are so glad that you had an amazing experience at Benzel-Busch! We will pass on your kind words to Lou. Thank you for the review and we hope to see you again in the future!
DealerRater Review
- November 23, 2017
Warm atmosphere friendly treatment, knowledgeable and professional personnel, great and fast service, huge inventory to chose your future car from. I would definitely highly recommend this dealership. Excellent, job well done.
Benzel-Busch Motor Car Replied: Hello Oksana, we appreciate the kind words and review! We hope to see you again at Benzel-Busch in the future.
Cars.com Review
- November 22, 2017
I was very pleased. Service was prompt and courteous. I was told up front the approximate time this would take and they made it so. The waiting area was comfortable and offered a number of amenities. This was my third experience at this dealer and they've all been positive. I'm sold on this.
Willy Aramayo Replied: Hello ron leibler, we appreciate the kind words and review!
DealerRater Review
- November 22, 2017
John Meyers is a pleasure to work with. He explains and walks you thru the entire process. He is always available via e mail or Phone to answer all questions. This is 4 or 5 Benz and every transaction has ran smoothly due to johns personal touch.
Benzel-Busch Motor Car Replied: Hello Joe l, we appreciate the kind words and review! We will pass on your words to John.
DealerRater Review
- November 22, 2017
Jay who helps me. I visited from NY. He is very nice and kindly .Also price is perfect. If I ask him he answered quickly. I would recommend Benzel Bush motor .
Benzel-Busch Motor Car Replied: Hello Kongs4874, thank you very much for the kind words and review! We will pass on your kind words to Jay.
DealerRater Review
- November 22, 2017
We were very happy with our selection after test driving 3 cars and then finding exactly what we wanted with the preferred color and options.
Benzel-Busch Motor Car Replied: Hello RB, we are so glad that you were very happy with your selected car. Thank you for the kind review and we hope to see you again in the future!
DealerRater Review
- November 20, 2017
Change my summer tires to winter performance & it was done exceptionally well even including Nitro instead of oxygen, now ready for winter. Will do the same for summer expecting the same type of friendly service I usually gets.
Benzel-Busch Motor Car Replied: Hello Bluebirf, thank you for the review and we hope to see you again in the future!
DealerRater Review
- November 19, 2017
It was a smooth and seamless experience. Very satisfied with the process and outcome. We would consider buying our next Mercedes this dealership when we are ready to trade
Benzel-Busch Motor Car Replied: Hello Jarhoads@syr, we appreciate the kind words and review!
Cars.com Review
- November 18, 2017
Good customer service. Easy check in and check out process
Willy Aramayo Replied: Hello Usha, we appreciate the kind words and review! We hope to see you again at Benzel-Busch in the future!
DealerRater Review
- November 18, 2017
Great experience in getting my next mercedes - and the 4th one in 3 years for our family. We love Giovanni and he always finds the perfect vehicle for us!! Great service, reasonable pricing, beautiful and luxurious showroom and wonderful and helpful staff.
Benzel-Busch Motor Car Replied: Hello Frucifratt621, congratulations on your new car! We will pass on your kind words to Giovanni. We hope to see you again in the future!
DealerRater Review
- November 18, 2017
If you own a Mercedes Benz no need to take your vehicle elsewhere. They were able to diagnose an issue that 2 other Mercedes Dealers were not able to diagnose.
Benzel-Busch Motor Car Replied: Hello oteoman, we are so glad that you received superior service at Benzel-Busch! We appreciate the kind words and review.
DealerRater Review
- November 18, 2017
From the time I arrived, I was treated like a king. I also noticed that all customers were treated equally. It was white glove treatment. Min was very knowledgeable and accommodating. Had the paperwork done in the shortest period of time and the loaner was ready once the paperwork was completed....
Benzel-Busch Motor Car Replied: Hello Stavro1, we appreciate the kind words and review!
Yelp Review
- November 18, 2017
Sale staff here is courteous and professional. Do not forget to check in via yelp. Yelp check in entitles you to 15% discount on accessories and parts. Rest dealing with sales staff is pretty much like any car dealership. They are there to get your money and give you the least value. It is like a...
Cars.com Review
- November 17, 2017
Left by Josephine F.
Service is always excellent!!! Is there really a dealership to open up here in Harriman NY? If so, when and specifically where? Thanks
Cars.com Review
- November 17, 2017
Left by Andrew L.
From when you drive in until you drive out, the entire Service experience is what you want it to be. People are respectful, polite, and they know their stuff. There was not a hassle at all.
Willy Aramayo Replied: Hello Andrew Langfelder, we appreciate the kind words and review! We will pass on your words to David.
Cars.com Review
- November 17, 2017
Left by Marcia M.
Benzel Busch always gives outstanding service. I have been their customer since 1987....30 years. I can go to Mercedes dealers closet to home, but I wont because no one in the tri-state gives the stellar service Benzel Busch gives!
Willy Aramayo Replied: Hello Marcia Mauro, thank you so much for being an loyal customer for 30 years! We appreciate the kind words and review. We cant wait to see you again at Benzel-Busch in the future!
DealerRater Review
- November 17, 2017
I'm leasing the car from the other side of the country so a lot could go wrong. Not with Benzel-Busch. This is the second car I've leased from them while living in California and they make the process smooth and painless every time. They walked me through every bit of the process and take care of...
Benzel-Busch Motor Car Replied: Hello tyebird, we appreciate the kind words and review! We will pass on your kind words to Joe and Orlando.
Cars.com Review
- November 17, 2017
As usual thanks for you very much for providing good quality service on timely manner.
Willy Aramayo Replied: Hello Alpa, we are so glad that you received good quality service at Benzel-Busch! Thank you for your review and we hope to see you again in the future.
DealerRater Review
- November 16, 2017
Left by Yvonne C.
Very organized by department I was waiting for my sales person for long time. But he always asked me permission and tried to xxxx with other coworkers whenever if he was busy. Most employees are very friendly.. they showed me efforts to make me satisfied. I really like the manager of the...
Benzel-Busch Motor Car Replied: Hello YVONNE CHUNG, We appreciate your kind words and review! We will pass on your kind words to the staff. We hope to see you again at Benzel-Busch in the future!
Cars.com Review
- November 15, 2017
Left by Amina A.
First class service Highly recommended 100% Returning customer Very Professional Accommodating Friendly staff Clean environment
Willy Aramayo Replied: Hello Amina Allrozamo, we appreciate the kind words and review! We hope to see you again at Benzel-Busch in the future!
DealerRater Review
- November 15, 2017
Chris is great we are very pleased with his handling any problems we have had in a very timely manner. He has helped us even when he is not physically at work and makes sure we are satisfied that a problem is resolved .
Benzel-Busch Motor Car Replied: Hello Laz, we appreciate the kind words and review! We will pass on your words to Chris. We hope to see you at Benzel-Busch again in the future!
Cars.com Review
- November 14, 2017
Benzel-Busch takes customer service a new level. My sales team was beyond professional and it was the best experience purchasing a vehicle I have had - and I have been buying/leasing vehicles for a very long time. I highly recommend this dealer to anyone looking for a wonderful buying experience...
Willy Aramayo Replied: Hello Bonnie Carter, we appreciate the kind words and review! We are so glad that you had the best car purchasing expereince! We hope to see you again in the future.
DealerRater Review
- November 14, 2017
Sallee Pietri was very professional, honest and gave us good advice. She was very good with the entire process to purchase the vehicle. Good Job Sallee.
Benzel-Busch Motor Car Replied: Hello Mercedes Benz C300, we appreciate the kind words and review. We will pass on your words to Sallee. We hope to see you again in the future!
DealerRater Review
- November 14, 2017
Left by Egda V.
Very good service. Our sales rep, Rafael Figuereo, was very nice and it was a pleasure working with him. The entire process was very long but we had a great experience. We would highly recommend this dealer and the sales person to anyone.
Benzel-Busch Motor Car Replied: Hello EGDA VELOZ, we are so glad that you had a great experience at Benzel-Busch! We appreciate the kind words and review. We hope to see you again in the future.
Cars.com Review
- November 13, 2017
Excellent. The best service. I stopped by as a walk in for a flat tire and they took care of me immediately. I have leased several cars from this dealership and have had awesome service and customer care every time. From the sales personnel to the service providers this dealership is top notch.
Willy Aramayo Replied: Hello Joseph DeGregorio, we are so glad that you received excellent service at Benzel-Busch! We appreciate the kind words and we hope to see you again in the future!
Cars.com Review
- November 13, 2017
I had a truly enjoyable, informative, caring buying experience.
Willy Aramayo Replied: Hello Stephen Weiner, we are so glad that you had an enjoyable and informative buying experience at Benzel-Busch! We appreciate the kind review and we hope to see you again in the future.
Cars.com Review
- November 12, 2017
Left by David B.
Service experience always good. Our service representative Chris Eiseman is the best, a true professional and a credit to the organizatio
Willy Aramayo Replied: Hello david Bram, we are very glad that you had a good service experience! We will pass on your kind words to Chris. Thank you for the kind review and we hope to see you again in the future!
DealerRater Review
- November 12, 2017
Appointment was scheduled easily. Reception and customer attention was perfect. Loaner was available on time. Service completed as expected. These are my last four words.
Benzel-Busch Motor Car Replied: Hello urikn, we are so glad that you received excellent communication and service at Benzel-Busch! Thank you for the kind review and we hope to see you again in the future.
Cars.com Review
- November 11, 2017
Left by Jacqueline B.
Great experience and I'm very happy with my vehicle. Thank you to Michael Ehrlich
Willy Aramayo Replied: Hello Jacqueline Bachmann, congratulations on your new car! We are so glad that you had a great experience at Benzel-Busch. Thank you for the review and we hope to see you again in the future!
DealerRater Review
- November 10, 2017
It is fast and easy to drop your car off even for an unscheduled visit. Service advisors knowledgeable and accommodating. Service is thorough and fair.
Benzel-Busch Motor Car Replied: Hello Bear1118, we are so glad that you received great service at Benzel-Busch! Thank you for the kind words and review. We hope to see you again in the future!
DealerRater Review
- November 10, 2017
Very good service. Lots of help and quickly done. Car came back very clean and drives like new. Great dealership great service. Loaner car available.
Benzel-Busch Motor Car Replied: Hello Rudygogo, we are so glad that you received very good service! Thank you for the kind words and we hope to see you again in the future!
DealerRater Review
- November 10, 2017
The service department is exceptional. Would recommend this dealership. I have leased and bought largely due to the professionalism and experience of Peter Poliandro. He is the reason I use this dealership.
Benzel-Busch Motor Car Replied: Hello MDB1954, we appreciate the kind words and review! We will pass on the kind words to the staff. We hope to see you again in the future!
DealerRater Review
- November 09, 2017
This is the fifth MB I have leased from BBMCC. I have worked with Frank Lauro each time, and is because of him that I keep returning. He is knowledgeable, courteous, and fair. He will do whatever he can to help me with the leasing process. I recommend him without qualification.
Benzel-Busch Motor Car Replied: Hello Wjhesq, we appreciate your kind words and review! We will pass on your kind words to Frank. We hope to see you again in the future!
Cars.com Review
- November 08, 2017
Left by Mariano A.
Great customer service. Salesperson, Orlando very knowledable and helpful.
Willy Aramayo Replied: Hello Mariano Almanza, we are so glad that you had a great experience at Benzel-Busch! We will pass on the kind words to Orlando. Thank you for the review and we hope to see you again in the future!
DealerRater Review
- November 08, 2017
Had an excellent experience getting my car serviced for a warranty issue. Had communications regarding same with David Nieves, Lino Cascardi and Sal Architto at Benzel Busch Motors; all efficient, professional and cordial.
Benzel-Busch Motor Car Replied: Hello PeterL, we are so glad you had an excellent experience at Benzel-Busch! Thank you for the kind words and we hope to see you again in the future.
DealerRater Review
- November 07, 2017
Handled my problem immediately, very responsive staff in service department David Nieves assisted and took care of my problem and took care of loaner car immediately
Benzel-Busch Motor Car Replied: Hello nonier, we appreciate the kind words and review! We hope to see you again in the future at Benzel-Busch!
DealerRater Review
- November 07, 2017
Left by Bob M.
Customer service representative was very courteous and detail oriented. Provided a timely service and Car was cleaned and washed. This was over and above what I expected.
Benzel-Busch Motor Car Replied: Hello BobM, thank you for the kind review and words ! We hope to see you again in the future at Benzel-Busch!
DealerRater Review
- November 07, 2017
Left by Bruce J.
Larry Nash is an excellent salesperson, the best I've ever met. Highly recommend using him to anyone who wants a fair and straightforward experience.
Benzel-Busch Motor Car Replied: Hello Bruce Jacobson, thank you for the kind words and review! We will pass on the kind words to Larry. We hope to see you again in the future!
Yelp Review
- November 07, 2017
David Nietes was very helpful from explaining pricing to switching loaner cars, to the checkout process. Very professional and polite.
DealerRater Review
- November 06, 2017
I located an AMG GT-S at Benzel-Busch via an internet search. M internet conatct was Matthew Paparazzo who was excellent. He got me the hard numbers very quickly, sent me some awesome photos (studio quality) of the actual car, an his continued follow up and attention to detail has been awesome,...
Benzel-Busch Motor Car Replied: Hello AMG-GTS, we are so glad that Matthew was able to help you get the vehicle you wanted! We will pass on the kind words to matthew. Thank you for the review and we hope to see you again in the future!
Cars.com Review
- November 06, 2017
Giovanni, was an excellent salesperson. Answered all questions and helped me out in every way that he could. When I left messages, he always called us back. I would highly recommend him. Thank you. Maureen York
Willy Aramayo Replied: Hello Recommendation, we appreciate the kind words and review! We will pass on your words to Giovanni. We hope to see you again in the future!
Cars.com Review
- November 05, 2017
My Benzel-Busch does a good job !! I have been with them for years.
Willy Aramayo Replied: Hello John Paradiso, congratulations on your new car! Thank you for the review and we hope to see you again in the future!
DealerRater Review
- November 04, 2017
Great Lamont Saunders took care of us above and beyond making it an excellent client experience He was always taking care of us He is the best sales person Ive worked with Ever and Ive been at this a long time...
Benzel-Busch Motor Car Replied: Hello Frankmb, We are so glad that Lamont took good care of you and that you had an excellent client experience! We will pass on the kind words to Lamont. Thank you for the review and we hope to see you again in the future!
Cars.com Review
- November 04, 2017
John Meyer is a pleasure to deal with , he made the process smooth
Willy Aramayo Replied: Hello Amrita Bhasin, we appreciate the kind words and review! We will pass on your kind words to John. We hope to see you again in the future!
Cars.com Review
- November 03, 2017
Always quick and professional. No other dealer can compare to Benzel-Busch.
Willy Aramayo Replied: Hello Kelly Broderick, we appreciate the kind words and review!
DealerRater Review
- November 03, 2017
We were fortunate to have Sal Architto and Peter Poliandro as our salesmen. Pete explained several options and the whole experience was very pleasant and not rushed. Would highly recommend Benzel-Busch to anyone who's looking for a vehicle.
Benzel-Busch Motor Car Replied: Hello Bob F, we are so glad to know that you had a pleasant experience at Benzel-Busch! We will pass on your kind words to Sal and Peter. Thank you for the review and we hope to see you again in the future!
Yelp Review
- November 03, 2017
Good afternoon Angela, shop is still a bit backed up. . Could you stop in today between 6;00 & 6:30 with a drivers license and credit card and I will provide you a loaner car ? Let me know. thank you--Dave Tangen Benzel-Busch Motor Car Corporation I found this to be very unprofessional . He should...
Willy A. Replied: Hi Angela W.Thank you for your feedback and sorry to hear that your experience was not good. We have spoken to David and he failed to offer a ride when he text you. We wish you the best of luck with your vehicle and use this as a learning experience.Kind Regards,Willy AramayoClient Relations Manager
Cars.com Review
- November 02, 2017
This was a great exsperiance, pricing fare the manager provided me all the information i requested.
Willy Aramayo Replied: Hello Daryll Ford, we are so glad that you had a great experience at Benzel-Busch! We hope to see you again in the future.
Cars.com Review
- November 02, 2017
It was time to replace a family vehicle & was recommended by a close friend to visit Benzel Bush in Englewood, NJ ... in particular salesman Ben Walsh ... that Ben was a professional and would work hard to find us the right vehicle at the right price. Ben reviewed a number of vehicles with us and...
Willy Aramayo Replied: Hello Ed S, thank you for the kind words and review! We hope to see you again in the future!
Cars.com Review
- November 02, 2017
Salesman Peter Poliandro is excellent. Easy to work with, nice to speak to and upfront about the entire process. Great experience with him and the entire group at Benzel-Busch in Englewood. The dealership is second to none. I'm a repeat customer and will remain a customer for future vehicles.
Willy Aramayo Replied: Hello Spencer, we are so glad that you had a great experience with Peter and the staff! We will pass on your kind words to them. Thank you for the review and we cant wait see you again in the future!
DealerRater Review
- November 02, 2017
I was looking for an E-300. I went to Benzel-Busch and met Michael Ehrlich. Michael was extremely patient and extremely knowledgeable about the car. There was no "game playing". We got the number and there was no pressure to buy now. A major difference from other competitor dealerships I went...
Benzel-Busch Motor Car Replied: Hello Brian, we appreciate your kind words and review! We are so glad that you received great service from Michael and Stacy. We hope to see you again in the future!
Cars.com Review
- November 02, 2017
Always The Best Service and Customer Service!!! Love Benzel Busch and the Team!!!
Willy Aramayo Replied: Hello Jeannette A. Seijas Gisonna, we appreciate your kind words and review! We hope to see you at Benzel-Busch again in the future!
DealerRater Review
- November 01, 2017
My only criticism is that I placed my order in June, and I didnt get the car until close to November. The wait was far longer than I expected. It would be good if the order could be completed sooner, such as August or September. But I love the car. Its everything I wanted in a car and more. I...
Benzel-Busch Motor Car Replied: Hello Helene, we are so glad to know that you had a good experience at Benzel-Busch! Thank you for the kind words and we hope to see you again in the future.
Yelp Review
- November 01, 2017
Dealing with Benzel-Busch dealership has always been great and their reps in the svc dept is no exception. Thx to the most recent rep I worked with Bob...super nice, professional, integrity! Thanks again for a pleasant customer service experience, loaner vehicle, and overall setting/environment....
Cars.com Review
- October 31, 2017
Left by Peter D.
I was in at 7:00 AM and out ahead of schedule by 8:45 AM! I was provided progress reports as well.
Willy Aramayo Replied: Hello Peter Dunsay, thank you for the kind words and review! We are so glad that you were able to get out quickly! We hope to see you again in the future!
Cars.com Review
- October 31, 2017
Left by Edward C.
Great. Was treated with the up most respect & my car was serviced in a timely manner.
Willy Aramayo Replied: Hello Edward colon, we appreciate the kind words and review! We hope to see you again in the future.
DealerRater Review
- October 31, 2017
Sallie was really helpful, and arranged everything perfectly. The care was in good shape, and we were impressed with the tutorial about how to work the various systems on the care.
Benzel-Busch Motor Car Replied: Hello GeneDream, we appreciate your kind words and review. We are so glad that Sallie was very helpful and that everything was arranged perfect. We hope to see you again in the future!
DealerRater Review
- October 31, 2017
he was very helpful and responsive was a positive experience that was seamless from first showing to purchase was only a few days and enjoying the car
Benzel-Busch Motor Car Replied: Hello Jeffrey B Davis, we are very glad that you had an great sales experience at Benzel-Busch! Thank you for the review and we hope to see you again in the future.
DealerRater Review
- October 30, 2017
Lino and Joe, Thank you so much for all the extra that was done For My wife and I.It is a great to be back. George Nista
Benzel-Busch Motor Car Replied: Hello GN, thank you for the kind words and review! We will pass on your words to Lino. We hope to see you again at Benzel-Busch in the future!
Cars.com Review
- October 30, 2017
All I can say that Frank Armando is the main reason I come back with all our cars to be service. Mr. Armando gets the job done in a professional and friendly matter and the service repairs are done right. thank you
Willy Aramayo Replied: Hello joe, we are so glad that Frank was able to take care of you and get the job done. We appreciate your kind words and review!
Cars.com Review
- October 29, 2017
The best service. Very professional. Excellent facilities
Willy Aramayo Replied: Hello Bill, thank you very much for the kind words and review! We hope to see you at Benzel-Busch again in the future.
Cars.com Review
- October 29, 2017
There was a recall on my C-300. While they were correcting the problem, they did a complete check on my car...and lo and behold, there was a leak in my transmission. They immediately set me up with a loaner car, told me that they would repair all in about three or four days depending on parts...
Willy Aramayo Replied: Hello Fredda Kray, we are so glad that you received great service at Benzel-Busch! Thank you for the kind words and review. We hope to see you again in the future!
DealerRater Review
- October 28, 2017
Honestly, hands-down THE best dealership. They are extremely friendly, welcoming & knowledgeable! The entire staff is wonderful! I recently leased a vehicle from Joe Simsek. He made the process extremely convienent, blissfull & stress free. Joe is exquisitely professional, knows what he is doing &...
Benzel-Busch Motor Car Replied: Hello Serratgy, we appreciate your very kind words and review! We are so glad that you had a wonderful experience at Benzel-Busch. We will pass on your kind words to Joe Simsek and the staff. We cant wait to see you again in the future.
Cars.com Review
- October 28, 2017
Left by Carol S.
Elegant experience From the sales person to the manager we were always in good hands in choosin a new car! Everyone was very professional and caring that I got the car I wanted! The business person, person who took us for a test drive as well as the person who explained the technology were...
Willy Aramayo Replied: Hello Carol schaefer, we are so glad that you had an excellent experience at Benzel-Busch! We will pass on your kind words to the staff. We hope to see you again in the future!
Cars.com Review
- October 27, 2017
Left by Jose S.
Super friendly, they engaged us as soon as we walked into the show room!
Willy Aramayo Replied: Hello Jose Salas, we are so glad that you had a great experience at Benzel-Busch! Thank you for the kind words and review. We hope to see you again in the future!
DealerRater Review
- October 26, 2017
Left by Vincent T.
Thanks David Nieves and the Team for servicing my vehicle. I appreciate how you accommodated me as a walk-in (as somehow my appointment was not registered).
Benzel-Busch Motor Car Replied: Hello Vincent Ty, we are so glad that you received excellent service at Benzel-Busch! Thank you for the kind words and review.
Cars.com Review
- October 25, 2017
Left by Margo S.
Received recall letter and they attended to it quickly and efficiently. My wait was pleasant and comfortable. Chris from Customer Service kept me posted along the way which I appreciated.
Willy Aramayo Replied: Hello Margo Sokol, we are so glad that you had a good expereince at Benzel-Busch! We hope to see you again in the future.
DealerRater Review
- October 25, 2017
This dealership is truly exceptional. Our salesperson, John Meyer, was a real professional who worked with us tirelessly as we considered a number of models before finalizing our decision. And Sal Architto helped as we got to the end. I would highly recommend them.
Benzel-Busch Motor Car Replied: Hello Jlong23, we are so glad that you had an fantastic experience at Benzel-Busch! We will pass on your kind words to John. Thank you for the kind words and we hope to see you again in the future!
DealerRater Review
- October 25, 2017
Very helpful ! He helped me a lot ! Amazing experience with benz team ! Love his service and love my new car too . He makes me benz even more ! Thank you so much
Benzel-Busch Motor Car Replied: Hello yj11261126, congratulations on your new car! We are so thrilled that you had an amazing experience at Benzel-Busch. Thank you for the kind review and words. We hope to see you again in the future!
Cars.com Review
- October 25, 2017
Another great smooth transaction. After having my car totalled in a car accident, it was great that I didn't have to spend a ton of time getting a new one.
Willy Aramayo Replied: Hello Craig G., thank you for the kind review and we hope to see you again in the future!
Cars.com Review
- October 24, 2017
Was a good experience been served by Englewood dealer
Willy Aramayo Replied: Hello Sonia l moran-david moran , we are so glad to know that you had a good experience at Benzel-Busch! Thank you for the review and we hope to see you again in the future!
Cars.com Review
- October 24, 2017
Consistent excellent service. John Powell was my provider. It was a pleasure working with him. He was very professional.
Willy Aramayo Replied: Hello J. Favaro, we are so glad that you received excellent service at Benzel-Busch! We will pass on your kind words to John. Thank you for the review and kind words.
Cars.com Review
- October 24, 2017
Left by John E.
Amazing experience. My Account Rep, Orlando Dranguet was super helpful and knew the car inside and out. Completing the sales process was efficient, quick and easy. The staff, and the facility were terrific - really could not have asked for more!
Willy Aramayo Replied: Hello John Egan, we are thrilled that you had an amazing experience at Benzel-Busch! We will pass on your kind words to Orlando. Thank you for the review and we hope to see you again in the future!
DealerRater Review
- October 24, 2017
Our salesperson, Michael, notified us of an attractive incentive to turn in our leased C300 a few months early for a new 2017 version at essentially the same price. Easy choice.
Benzel-Busch Motor Car Replied: Hello 50tennis, congratulations on your new car! Thank you for the review and we hope to see you again in the future!
DealerRater Review
- October 24, 2017
I am now on my second leased car at Benzel-Busch and all the staff I've interacted with there have always been professional, informative and very friendly and helpful.I always feel I have gotten a good deal in those circumstances and attentive service when I bring my car in for maintenance
Benzel-Busch Motor Car Replied: Hello Nikkia, thank you for the kind words and review! We hope to see you again at Benzel-Busch in the future!
DealerRater Review
- October 24, 2017
As a long time customer of Benzel Busch, service is at the highest level ever! Throughout the years, 27 years to be exact, Sossio Sole has provided me with exceptional, professional, consistent service. After each service visit, I always walked away feeling that I had received outstanding service...
Benzel-Busch Motor Car Replied: Hello Tommys Place, we are so glad that you had an outstanding experience at Benzel-Busch! We will pass on your very kind words to Sossio and to the staff. Thank you for being a loyal customer! We cant wait to see you again in the future!
Yelp Review
- October 24, 2017
Don't deal with this guys. They keep you on hold for long time. They never call you back. The parts department deserve 0 stars, Dave the manger is very rude. He hung up the phone on me for few time. Again stay away
Willy A. Replied: Hello Abe P.We are sorry that we kept you on hold and that you feel we hung up on you. Dave strives to provide exceptional service to all our customers. We are surprised to hear that he was rude to you. If you would like I would be more than happy to hear your concerns. You can reach me at 201-567-1400 x11214 or .Kind Regards,Willy AramayoClient Relations Manager
Cars.com Review
- October 22, 2017
Excellent customer service I recommend this dealership to my friends and family
Willy Aramayo Replied: Hello A.sierra, we are so glad that you received excellent service at Benzel-Busch! Thank you for the review and we hope to see you again in the future.
Cars.com Review
- October 21, 2017
Left by Steven N.
Good service department. This is my review. If you don't like it, do not ask me again. Thanks.
Willy Aramayo Replied: Hello Steven Negri, thank you for the kind review. We hope to see you again in the future!
Cars.com Review
- October 21, 2017
Left by Daniel M.
Great. Very helpful, very informative. Excellent service.
Willy Aramayo Replied: Hello Daniel Miranda, we are so glad that you received excellent service at Benzel-Busch! Thank you for the kind words and review. We hope to see you again in the future!
Cars.com Review
- October 21, 2017
Left by Wilson C.
This is an excellent dealership. I have bought over ten cars here and have established a friendly and professional relationships with sales and management. This is a must stop shop when looking for a Mercedes. Ask for Sally or Scott. excellent
Willy Aramayo Replied: Hello Wilson Castrillon, thank you for the kind words and thank you for being a loyal customer at Benzel-Busch!
DealerRater Review
- October 21, 2017
Appreciate the accurate evaluation and detail for turnaround for time of work. As well as the quoted price for parts & labor--beforehand. The text messages keeping me in the loop are very helpful. Thank you
Benzel-Busch Motor Car Replied: Hello TheRev, thank you for your review and words! We hope to see you again at Benzel-Busch in the future!
Cars.com Review
- October 21, 2017
I recently took my smart car for service to Bezel-Bush in Englewood, New Jersey and the experience was great. They offered a professional and excellent service. The service advisor was always in contact proving updates and took well care Of my car needs. In addition, they provided me with a...
Willy Aramayo Replied: Hello Oriana, we are so glad that you received excellent customer service! Thank you for the kind words and review.
Cars.com Review
- October 20, 2017
Left by Kevin L.
They promised me an allocation of a limited model and delivered.
Willy Aramayo Replied: Hello kevin Lam, thank you for the kind review and words! We hope to see you again at Benzel-Busch in the future.
Cars.com Review
- October 20, 2017
By far the most pleasurable purchase experience with regards to cars. The entire team were sincere, insightful and a pleasure to be with. There intuition towards our ideal requirements was literally perfect.
Willy Aramayo Replied: Hello Craig J. Pogson Esq, we are so glad that you had a pleasurable purchase experience at Benzel-Busch! Thank you for the kind words and we hope to see you again in the future!
Cars.com Review
- October 18, 2017
The entire staff we delt with were very polite, professional and pleasing . Great dealership!
Willy Aramayo Replied: Hello Coloman de Hegedus, we are so glad that you had a great car buying experience at Benzel-Busch! Thank you for the kind words and review.
Cars.com Review
- October 18, 2017
Left by Amador G.
service gentleman Dave was exceptional and was always communicating with me of the progress of my car. I was in and out with no issues. I might consider purchasing from this dealer again.
Willy Aramayo Replied: Hello Amador Gomez, thank you for the kind words and review. We will pass on your kind words to Dave! We hope to see you again in the future at Benzel-Busch.
DealerRater Review
- October 18, 2017
Very professional and accommodating staff. This was our third Benz with our sales representative, John Meyer. He has always come through for us with our special requests, especially this time when our request was for a very specific limited edition vehicle. All the support we received was...
Benzel-Busch Motor Car Replied: Hello JKM, we are very glad to know that John was able to help you with your special request! We will pass on your kind words to John. Thank you for the kind words and review! We hope to see you again at Benzel-Busch in the future.
Cars.com Review
- October 17, 2017
Left by Vicente S.
Very much satisfied with services and persons, everything was excellent
Willy Aramayo Replied: Hello Vicente Sunga, we are so glad that you had an excellent experience at Benzel-Busch! Thank you for the kind review and words.
Cars.com Review
- October 15, 2017
The personnel at B-B are all top-notch. Polite, courteous, and knowledgeable. I've purchased 20 cars from this dealership over the years, and I wouldn't even think about a different dealer or make of car.
Willy Aramayo Replied: Hello Malcolm A. Borg, thank you for being a loyal customer at Benzel-Busch! We cant wait to see you again in the future!
Cars.com Review
- October 15, 2017
Left by Lynn B.
Service department is exceptional. Very informative and friendly.
Willy Aramayo Replied: Hello Lynn Bergin, thank you for the kind review and words! We hope to see you again at Beznel-Busch in the future.
Cars.com Review
- October 15, 2017
I have been a Benzel Busch customer for many years ands have always been extremely and happily impressed with the quality of the cars and with the thoroughness and professionalism of their personnel. It really is a pleasurable experience.
Willy Aramayo Replied: Hello Jeff Flaster, we are so glad to know that you had a pleasurable experience at Benzel-Busch! Thank you for the kind words and thank you for being a loyal customer!
Cars.com Review
- October 14, 2017
Excelent experience overall, everyone helps us a lot and RAFAEL our sales person very proffesional help us with all our questions.
Willy Aramayo Replied: Hello Gabriel zapata, we are so glad that you had an excellent experience at Benzel-Busch! We will pass on your kind words to Rafael. Thank you for the kind review and we hope to see you again in the future.
Cars.com Review
- October 12, 2017
Left by Rosanna A.
I had my car serviced and the experience was very cordial and efficient.
Willy Aramayo Replied: Hello Rosanna Arcieri, we are so glad that you received cordial and efficient service at Benzel-Busch! Thank you for the review and we hope to see you again in the future.
Cars.com Review
- October 12, 2017
Left by Loretta K.
Quick, courteous service from people who knew who I was and got me in and out with a smile. Thank you.
Willy Aramayo Replied: Hello Loretta Kaufman, we are so glad that you received courteous service at Benzel-Busch! Thank you for the review and we hope to see you again in the future.
DealerRater Review
- October 12, 2017
Everyone is so nice from the person the welcome you till the last person you see when you walk out I do all my services there always have nice clean loner cars. Robert Berg is the best Service person ever he go out of his way to make sure your car get fix on time. Always explain whats going on. Now...
Benzel-Busch Motor Car Replied: Hello Joelr1212, we are so glad that you had a nice experience at Benzel-Busch! Thank you so much for the kind words and review. We hope to see you again in the future.
DealerRater Review
- October 12, 2017
Service advisor went above and beyond to make sure the issue was resolved. My key battery keeps dying every 5 days even after replacing it with a brand new battery 4 times. David was very patience to have the key diagnosed, tested and resolved right in time before the warranty expires.
Benzel-Busch Motor Car Replied: Hello Bandavision, we are so glad that David was able to help you with your key! We will pass on your kind words to David. Thank you for the review and we hope to see you again in the future.
Cars.com Review
- October 11, 2017
Timely which is most important, automobile servicing was complete on schedule. Car was clean and ready to go.
Willy Aramayo Replied: Hello Howard L. Pearl, thank you for the kind review! We hope to see you again in the future at Benzel-Busch.
DealerRater Review
- October 10, 2017
I am satisfied with the services and process when I bought my new vehicle at Benzel-Busch. It is my 2nd Mercedes from this dealer and I appreciate all services and expertise here at Benzel-Busch.
Benzel-Busch Motor Car Replied: Hello EY, we are so glad that you received excellent service at Benzel-Busch! Thank you for the kind review and we hope to see you again in the future.
Cars.com Review
- October 10, 2017
SUPERIOR SERVICE AND QUALITY WORKMANSHIP. VERY PROFESSIONAL AND ACCOMMODATING by providing a loaner in a flash due to my personal situation. Process was update buy messages so I could make plans until the time to pick up my vehicle.
Willy Aramayo Replied: Hello Mr Ty, we are so glad that you received superior service and quality workmanship at Benzel-Busch! Thank you for the kind words and review.
Cars.com Review
- October 09, 2017
Exceptional sales and support service provided during our new car acquisition process from Benzel-Busch Motor Car Corp. We had requested the 25th Anniversary special edition E400 Cab through our sales agent, John Meyer. He is to be commended for all his efforts to secure the car for us. We are...
Willy Aramayo Replied: Hello Joe Mikulik, congratulations on your new car! We are so glad that John Meyer was able to secure the car for you. We appreciate your kind words and review.
Cars.com Review
- October 08, 2017
Excellent service I have been with this dealership for 26 years. I recommend this dealership to my friends who actually go to other dealerships. And I explain to them why they seat switch. I have had 26 great years. The relationship is solid. The service is excellent.
Willy Aramayo Replied: Hello Karen, thank you for being a loyal customer for 26 years at Benzel-Busch! We are so glad that you receive excellent service every time. Thank you for the kind words and review. We cant wait to see you again in the future.
Cars.com Review
- October 08, 2017
Great service. David Tangan is supper nice and helpful
Willy Aramayo Replied: Hello Avi oz, we are so thrilled to know that you received great service at Benzel-Busch! We will pass on your kind words to David. Thank you for the kind words and review.
Cars.com Review
- October 07, 2017
Left by Marylou B.
Louis Gallo is exceptional! He brings a new positive refreshing meaning to car salesman. I came from Manhattan to deal with him.
Willy Aramayo Replied: Hello Marylou Berk, thank you for your kind review and words! We will pass on your words to Louis Gallo. We hope to see you again at Benzel-Busch in the future.
Cars.com Review
- October 07, 2017
Always great. Courteous and informative staff that keep you posted as to how long your repair will take
Willy Aramayo Replied: Hello Judy Foldes, we are so glad that you had a great experience at Benzel-Busch! Thank you for the kind review!
DealerRater Review
- October 07, 2017
This was my first Mercedes benz and i can say I was pleased from the welcome entrance all the to the car definetily a very nice experience and Rafael was a great experience.. I will tell my friends about.benzel Busch as a great dealer and Rafael as a great salesman.. deff helped me accomadate me wit...
Benzel-Busch Motor Car Replied: Hello Rodney1626, we are so glad that you had a nice experience at Benzel-Busch! We will pass on your kind words to Rafael. Thank you for the kind review and we hope to see you again in the future.
Cars.com Review
- October 06, 2017
I came to have the coolant level checked. I noticed that the car was not really vacuumed inside and I know it was washed outside which I appreciated very much. In my other car dealership, my experience was different and wondering if there is a policy of not allowing the service staff to do the...
DealerRater Review
- October 06, 2017
We had an substantial accident with our 2012 E350 in Mid September 2017. All I can stay about the professionalism of your staff is wow! Our car had been towed after the accident to Rockaway, NJ. After contacting my insurance company and putting them in touch with Benzel Busch, the Benzel Busch team...
Benzel-Busch Motor Car Replied: Hello Ray CAD-Guru, we are so glad that you had an excellent experience at Benzel-Busch and that your vehicle is perfect! Thank you so much for the kind words and we hope to see you again in the future.
DealerRater Review
- October 06, 2017
Being a customer at Benzel Busch is truly the best! I've purchased 3 cars from Sallee Pietri and she's more and more wonderful, helpful, supportive and accommodating each time. The service experience is also wonderful (and I know this because I had a very negative experience at another local...
Benzel-Busch Motor Car Replied: Hello JustJTJ, we are so glad that you had an awesome experience at Benzel-Busch! We will pass on your kind words to Sallee. Thank you for the review and we hope to see you again in the future!