Google+ Review
- January 16, 2019
Left by Frank Reinbold
Jeremiah our sales rep couldnt be better. Ask for him, very down to to earth and made us feel very welcome.
DealerRater Review
- January 16, 2019
Left by Craig
I first contacted Mr. Agin about a vehicle listed for sale online. Unfortunately, the vehicle was no longer at the dealership and had been shipped off the lot to be sold. After hearing about my interest in the car and speaking with him only twice, Mr. Agin called me the next day to let me know he...
DealerRater Review
- January 15, 2019
Left by Cynthia RR
Since moving to Naples 2.5 years ago, Michael Cabrera has been an exceptional service manager. Recently added to the sales team and as valuable is Jeremiah Slusher. I met Jeremiah while waiting to pick up my 2013 RR Evoque from service. I expressed an interest in the convertible model to which...
Google+ Review
- January 10, 2019
Left by james untig
DealerRater Review
- January 10, 2019
Left by G
Rasti goes above and beyond in his work to make sure all of my needs are met.I would highly recommend naples import because of their service and representatives like Rasti
DealerRater Review
- January 09, 2019
Left by Lisa61
Wanted to make the leap to a Range Rover and when I met Torrey Shoplack, I was thrilled. Torrey helped me with test drives (several overnight), determining the right vehicle (full size or sport), leasing versus purchase and any question I threw at her. Available any time for any question. ...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hi Lisa, Thank you so much for this great review! We are so lucky to have Torrey on our team, and we agree that she is very helpful. We are so glad that you got to experience top notch customer service at Land Rover Naples. We hope you enjoy your new Range Rover, and we will always be here to help should you ever need anything! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- January 08, 2019
Left by Happyislandguy
The entire experience at Land Rover Naples was great. The service was outstanding, selection was more than enough and actual buying process went very smoothly. Austin Bending was a joy to work with and is an overall fun person to be around. Will definitely be back in the future!
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! Thank you for this kind review! We are thrilled that you had such a pleasant experience with us here at Land Rover Naples. We agree that Austin is a joy to work with, and we are glad you enjoyed working with him. Please enjoy your beautiful new Land Rover and please do not hesitate to reach out if you ever need anything! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- January 08, 2019
Left by JPZ
Outstanding in all aspects; Sergio is exceptional. I greatly appreciate the consistency that I encounter each time I interact with this dealership. Very personal attention received.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! Thank you so much for this pleasant review. We agree with you that Sergio is an exceptional employee. We are thrilled that you had such a great experience with Sergio and with our dealership. We welcome you back in the future for anything you may need! Respectfully, Jaguar Land Rover Naples
Google+ Review
- January 02, 2019
Left by Rick Keller
DealerRater Review
- January 01, 2019
Left by Bill and Jane
Sales person Marco, was very knowledgable about the vehicle we purchased. Austin, who prepared sales paperwork and delivered the car to us was very friendly and helpful. His knowledge about the electronic system is impressive. Jaime kept us informed by e mails and was very helpful. I know the...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Bill and Jane, we would like to thank you for taking the time to post this kind review. We are absolutely thrilled that you had great experiences with Marco, Austin, and Jaime. We appreciate your feedback on having an inside vehicle delivery area and will definitely share with the management team and take it into consideration. Please do not hesitate to reach out to us if you ever need anything in the future! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- January 01, 2019
Left by Sassy
Our salesman, Dean Dubbin was excellent and made my entire experience quite seamless. He zeroed in on my needs, provided me with a superb F Pace and made me very happy! Lynn Henkel was also terrific on closing the lease with the paper work. Tyler Mastaglio just came to our home to explain all of...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! We are thrilled that you had such a pleasant experience with Dean, Lynn, and Tyler. They truly are great employees that provide top-notch customer service. We want to thank you for this review, and we hope you love your new Jag for many years to come! Please do not hesitate to reach out to any of our associates if you ever need anything in the future, we will always welcome you back in! Respectfully, Jaguar Land Rover Naples
Google+ Review
- January 01, 2019
Left by Victor Caroli
Torrey is not only personable and relates on a friendly level with her clients, but she is tremendously knowledgeable about the cars. I can't imagine dealing with anyone else but her.
DealerRater Review
- December 31, 2018
Left by jaguarxe
Excellent customer service. Clean facilities. Met projected cycle time for service. Friendly staff. Car returned cleaner than it was when submitted for service. Thank you.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! We are excited that you got to enjoy our top-notch customer service. Thank you for this pleasant review! If you ever need anything in the future, we always welcome our loyal customers with open arms! Respectfully, Jaguar Land Rover Naples
Google+ Review
- December 29, 2018
Left by Matt Heppler
CarGurus Review
- December 27, 2018
Left by Sicilianpie
The salesman was extremely knowledgeable and accommodating. I would buy from this place
DealerRater Review
- December 25, 2018
Left by MyJag
We came to Naples Luxury Imports to look st a Range Rover, however , our eyes were captured by a beautiful Jaguar E Pace. Jeremiah Slusher saw our enthusiasm and gave us as much time as we needed to fall in love.we learned about the vehicle and took a ride. We were quite impressed. We came back a...
Google+ Review
- December 16, 2018
Left by Anthony Pezzulo
DealerRater Review
- December 14, 2018
Left by Elizabeta0205
I was very happy buying my new Jaguar XJ a couple weeks ago, but after my meeting with Mr Tyler Mastaglio and the great conversation with him I feel much more happier now. He is an amazing, kind, positive and very prepared young man who explained to me all great possibilities of my car. I feel as a...
DealerRater Review
- December 12, 2018
Left by JetSet19
I had an amazing purchase experience at this dealership. All of the staff were so friendly and knowledgeable. Torrey was so helpful and patient. She took a lot of time showing me various vehicles and helping me to decide which one would work best for our family.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! Thank you so much for this kind review. Torrey is definitely an amazing asset to our team and she really knows her stuff. We are really pleased to hear that she was so helpful and that you had an overall great experience, as this is what we strive for. We invite you to come back in anytime you may need any assistance for anything in the future. Respectfully, Jaguar Land Rover Naples
DealerRater Review
- December 10, 2018
Left by rob123
I purchased an I-Pace from Austin without having to visit the dealership beforehand. Austin has excellent follow up and is very knowledgeable about this vehicle. Highly recommend.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! We greatly appreciate your thoughtful review. We agree that Austin is super knowledgeable and a great asset! We hope you enjoy your new I-PACE for several years to come! Please do not hesitate to reach out to us should you ever need anything in the future, Respectfully, Jaguar Land Rover Naples
DealerRater Review
- December 01, 2018
Left by LISA G
Austin was incredibly knowledgable of the vehicles. He was professional, considerate and personable. We came in looking to build a new Rover, but fell in love with a barely used one. Impressed by the attention to detail to prepare this vehicle for us, in such as short time.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hi Lisa! We are so glad that Austin was so professional and personable! We agree that he is a great guy, and it seems as if he was able to exemplify our goal of 100% customer satisfaction to you guys. We hope you enjoy your new Rover for many years to come! If you find yourself ever needing anything, please do not hesitate to reach out to us! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- December 01, 2018
Left by Baggins1
My son and I visited this dealership as my lease on a Mercedes 300 was up. We were very impressed with Jeremiah,s professional, mannerly and low key approach to our needs.. My first visit with Eric Rodes was very helpful. I plan to return at a later date.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! We thank you for this kind review. We agree that Jeremiah is great and very professional! We are so glad that you had a positive experience with him and Eric. We invite you back in at any time and look forward to seeing you at a later date! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- November 29, 2018
Left by Ringog
Both Tyler and Dean were very helpful. I would recommend to anyone to visit the Jaguar. And Land Rover dealership in Naples. Very good experience Ron Granato
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hi Ron, Thank you so much for this amazing review! We definitely agree with you that Tyler and Dean are excellent, and we are so glad that you got to have such a great experience with them! We appreciate that you will recommend anyone to visit our dealership, as that is what we strive for! We hope you enjoy your new vehicle for many years to come. Respectfully, Jaguar Land Rover Naples
Google+ Review
- November 29, 2018
Left by Jon Ribs
Google+ Review
- November 28, 2018
Left by M Dot
Great and professional service. Thanks Sergio and staff
DealerRater Review
- November 28, 2018
Left by oldjagguy
My Jaguar XL's problem was quickly diagnosed and the repair for same was performed in a timely and highly professional manner. No reoccurrence since that time.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! We thank you for this great service review. We strive for 100% customer satisfaction and want to diagnose your problem right the first time, every time! Should you ever need anything in the future, please do not hesitate to reach out. Enjoy your Jaguar! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- November 20, 2018
Left by NaplesBuckeye
Dean Dubbin is the consummate professional. He is there to assist you not sell you a vehicle. I have purchased many vehicles and working with Dean and Jaguar Naples was by far my most pleasurable experience. I was unsure of buying a vehicle but between the website, the reception and most...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! Thank you so much for this amazing review! We agree that Dean certainly is great and very professional. We are absolutely pleased to hear that this was by far your most pleasurable experience- this is what we strive for! We welcome you back anytime you may ever need anything at all! Go Bucks! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- November 18, 2018
Left by satifiedcustomer
Buying my new Range Rover Sport was one of my best experiences of buying a new car. Austin was very helpful and made my decision easy. Tyler was also very helpful and knowledgeable and helping me to understand all the features of my Range Rover, this extra concierge service was a very helpful to...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! Thank you for this pleasant review. We are definitely pleased to hear that buying your new Sport was one of your best car buying experiences! We agree with you that Austin and Tyler both are extremely knowledgeable, and we are so glad they could help you and exemplify our goal of 100% customer satisfaction. We hope you enjoy your Range Rover Sport for many years to come, and invite you back to the dealership to visit us anytime! Respectfully, Jaguar Land Rover Naples
Google+ Review
- November 14, 2018
Left by Betty Sue Robertson
DealerRater Review
- November 12, 2018
Left by PatPattyAna
The salesman was knowledgeable & friendly; the financier was quick and painless. We drove our first Land Rover home that night! Weeks later their Encore specialist followed up to make sure we were making the ultimate use of the vehickes amazing features.
DealerRater Review
- November 08, 2018
Left by MarcS
I came to the dealership knowing what I wanted and how I wanted the deal to be made. Jacob ensured that everything was smooth and easy.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this kind review, Marc! We are pleased that you had a great experience with Jacob and that everything went smooth and easy! We hope that you enjoy your new Land Rover for many years to come. We also welcome you to come back and see us for any and all needs you may have in the future! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- November 07, 2018
Left by JenniferD
From my very first phone call inquiring about when the dealership expected to have an I-Pace to see in person, Jacob was great. He kept me updated and informed every step of the way. He called me immediately when they were scheduling the first round of test drives and having attended the training...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Wow Jennifer, thank you so much for this excellent review! We are beyond pleased that Jacob was able to meet and exceed your expectations when it came to inquiring about the new Jaguar I-Pace. We would like to congratulate you on being the first I-Pace on the road in Naples! The car truly is amazing, and you are very lucky to be driving the first one! If you ever need anything in the future, please do not hesitate to reach out to us. We are always here to serve our customers! Respectfully, Jaguar Land Rover Naples
Google+ Review
- November 06, 2018
Left by Rick Fish
Love my new Jag
DealerRater Review
- November 04, 2018
Left by Saminflorida
Easy, quick and painless transaction while feeling comfortable and important. The beginning to the end was a good experience. I would highly recommend this salesman and dealership.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you so much for this kind review. We are overjoyed that Jason and Jacob were able to help meet your needs and make you feel comfortable and important, as that is what we strive to do with every customer! Thank you for the recommendation, and we hope to see you back in the future with any and all needs you may have. Respectfully, Jaguar Land Rover Naples
DealerRater Review
- November 04, 2018
Left by Joe
At no point did I ever feel pressured to buy this car. Jacob's excitement, passion, and knowledge of the Jaguar brand made it easy. I'm excited about driving, I take the long way home, and I volunteer to run errands. Any excuse to get behind the wheel. Jacob put me in the right car, and I can't...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello Joe! We thank you so much for your kind review. We are extremely pleased that Jacob was able to put you in the right vehicle and did not pressure you into buying this car. We strive for 100% customer satisfaction, and it seems as if Jacob and Jonathan exemplified that for you! We hope you enjoy your new Jaguar for many years to come, and we welcome you back to see us anytime you may need something! Respectfully, Jaguar Land Rover Naples
Cars.com Review
- November 03, 2018
Left by Jerry Oreluk
I was shopping for a Bentley GTC in Tiffany Blue as a gift for my daughter. Seeing two vehicles meeting my specs on line at the same time and at the same dealer was fortuitous. Filling out a request for additional information, Tom at Naples Bently promptly contacted me the next day. After dropping...
DealerRater Review
- November 03, 2018
Left by Saradeleo
This is a 5 Plus Star Dealership. My experience was Exceptional, from their customer service, expertise and overall attention to every detail. They went above and beyond to attend to my every need. They took the time to listen to what I was after and deliver it with perfection, including a Big Red...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Sara, we are so pleased you had such a great experience and thank you for this kind review! We agree that Austin is fantastic, and we are overjoyed that he paid great attention to detail and satisfied all of your needs. We hope you enjoy your new Rover for many years to come! We also welcome you back to the dealership should you ever need anything else. Respectfully, Jaguar Land Rover Naples
CarGurus Review
- October 28, 2018
Left by Aronoffchiro
Excellent...nice salespeople. Excellent experience
DealerRater Review
- October 25, 2018
Left by Dean92018
Because mr Mastaglio was a perfect gentleman and very knowable. It was excellent the way he explain everything. He is an asset to the company
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for your review! We agree that Tyler is very knowledgeable and is a great asset to the company. We are glad he was able to explain everything to you in detail! Please do not hesitate to contact us should you ever need anything in the future. Respectfully, Jaguar Land Rover Naples
DealerRater Review
- October 25, 2018
Left by Jag&roverowner
Torrey Shoplack is professional and knowledgeable! Torrey goes the extra miles (plural) for her customers! Tyler provided an excellent overview of my new Discovery/Land Rover. He is a car aficionado and loves to teach and share the unique features of the vehicle!! This is the second car purchased...
DealerRater Review
- October 19, 2018
Left by LR2016
When I first brought my Land Rover in for service I was assigned to Michael. I found him to be very personable and helpful. He made sure I was taken care of and he made the experience very pleasant one. He gave me his business card and he was available for any questions should I have any. When I...
Google+ Review
- October 18, 2018
Left by Divine Naples
Excellent customer service!
DealerRater Review
- October 16, 2018
Left by Lcancel
A beautiful dealership with a warm inviting ambience. We felt very welcomed.... From the time we made 1st contact on the website, Marcus made this buying experience an absolute joy. His personality was very pleasant and upbeat. He is very knowledgeable and eagerly answered all of our...
DealerRater Review
- October 16, 2018
Left by SherryYu
We started shopping for a new Discovery ten days ago and visited the Sarasota Land Rover first. Unfortuantely, their cars were packaged with too many packages that are not suitable for our needs. For example, why would we need a cold climate package in Florida? Some of the packages were too...
DealerRater Review
- October 13, 2018
Left by Dispatch28
Before I found this dealership I tried two other dealership and was not treated well but these guys get A+ great customer service. They really do Care about you. Will be buying many more cars from them. Austin first class salesman great personality.