Google+ Review
- July 16, 2018
Left by David Allen
Outstanding attention to detail. At the same time, we are always made to feel special.
Facebook - Web Review
- July 16, 2018
Left by Diane Brzezinski
Ive purchased 4 vehicles from this dealership and it has been amazing. They do a great job in training each and every employee about the wow factor of customer service. Ive never come across an individual there who hasnt been fantastic. From Jason Riedel to the sales team to the service team, they...
DealerRater Review
- July 06, 2018
Left by jelly
Adrian was very helpful in explaining the differences between the various models to me. I have no hesitation recommending him to other prospective customers who are interested in purchasing a Jaguar.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: We would like to thank you for this kind review. We hold our employees to very high standards, so we are thrilled that Adrian has met your standards and was so helpful! We hope you love your new Jaguar! Sincerely, Jaguar Land Rover Naples
Google+ Review
- July 04, 2018
Left by Andrea Alexander
DealerRater Review
- June 29, 2018
Left by FTL Buyer
Adrian made car buying a pleasant and convenient experience. He got us the car we wanted at a fair price, and managed the whole process efficiently while being patient and attentive. We drove from FTL and he had the vehicle ready for pick-up . No hassle. Great guy. Thanks Adrian They should have...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this kind review! Adrian is certainly a great guy, and we are so glad he was able to make it a seamless process for you, especially coming from FTL. We would like to thank you for choosing to do business here, and we hope you enjoy your new car! Sincerely, Jaguar Land Rover Naples
DealerRater Review
- June 28, 2018
Left by SLTurner
Following my great sales/purchase experience with Austin, I worked with Tyler Mastaglio yesterday to get better acquainted with my new Range Rover. He was very knowledgeable and able to pass along a lot of information and explanations in an efficient and timely fashion. We spend a lot of time on...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this kind review! We love hearing that our employees have met the expectations of our great customers. Tyler and Austin are both very knowledgeable, and we are pleased that you were able to see this first-hand during your experience with them. We hope you love your new Rover! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- June 26, 2018
Left by Tireless
I was very impressed with Adrian Carrasco. Best was that he was willing to listen first. He was extremely knowledgeable about his and other vehicle brands. He was willing to develop a real relationship.... classy guy.... Actually bought a Land Rover.... Same for Tyler....very knowledgeable and...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello, We would like to thank you for this kind 5-star review! We are pleased that you were impressed with the knowledge that Adrian and Tyler posses. We always encourage our salespeople to listen first, and it seems as if Adrian has done just that and met your expectations. We hope you enjoy your new Land Rover, come see us again in the future! Respectfully, Jaguar Land Rover Naples
Google+ Review
- June 23, 2018
Left by Lanny Myska
CarGurus Review
- June 23, 2018
Left by Richard
Responsive, friendly and accommodating.
DealerRater Review
- June 23, 2018
Left by bruharv
everything went as planned. As it was a recall on the air bag there was no charge, a very nice loaner was provided while car was being serviced.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hi! We are pleased that you had a great experience with the service department. We always hope that your experience is pleasant and seamless. We look forward to keeping in contact with you in the future! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- June 21, 2018
Left by cad2018
Frank was a great salesman, good experience, very efficient and successful. We had shopped all the competition and decided on a purchase when I decided to look at the E-Pace. Dealership is open till 7:00 pm, very convenient. Very satisfied with the transaction, the dealership and the vehicle.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello, thank you for the 5-star review! We are so glad that Frank was able to provide you with the first-class service that we strive for. We look forward to seeing keeping in touch with you, and hope you enjoy your new E-Pace! Respectfully, Jaguar Naples
Google+ Review
- June 20, 2018
Left by maribel castellanos
Google+ Review
- June 20, 2018
Left by maribel castellanos
Son espectaculares los caswash ellos son prcticamente la cara del diler
Google+ Review
- June 20, 2018
Left by Bob Stewart
Google+ Review
- June 18, 2018
Left by Mary Yon
CarGurus Review
- June 18, 2018
Left by porschue007
They were very professional and very helpful, via email and texting.
Response from current dealership: Replied: Thank you for the kind review! We are glad we were able to provide you with the excellent customer service that we strive for. We hope to see you again in the future!Respectfully,Naples Luxury Imports
Google+ Review
- June 15, 2018
Left by Ann Coons
DealerRater Review
- June 15, 2018
Left by Turbo-Ed
My salesman at Naples Luxury Imports Jaguar was Adrian Carrasco. My purchase was a used Porsche 911 Turbo. Adrian was very efficient, professional, and personable. His customer service during and after the purchase has been phenomenal! Certainly the sales person you would want to work with.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for the 5-star review, Ed! Adrian is certainly a great asset to the team, and I'm glad he was able to show you the amazing customer service that we pride ourselves on here at Naples Luxury Imports. We look forward to keeping in contact with you in the future! Respectfully, Naples Luxury Imports
Google+ Review
- June 13, 2018
Left by Thomas Rzepski
Excellent, courteous service.
Response from the owner Replied: Mr. Rzepski,Thank you for the kind and thoughtful review. We are so glad we were able to please you with our service. We wish you well and hope you have an amazing summer!Respectfully,Jaguar Naples
DealerRater Review
- June 08, 2018
Left by Iggy68
I could not have been more impressed with Tyler. He was thorough, thoughtful and did a fantastic job reviewing the features of the car. This was our first experience with Jaguar Naples and it could not have been better. Thanks, Tyler!
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello, We are thrilled to hear about your exceptional experience! Tyler is amazing, and we are glad you got to see first-hand what kind of service that we provide here at Jaguar Naples. We hope to see you again in the future! Sincerely, Jaguar Naples
DealerRater Review
- June 02, 2018
Left by Jaguar XJR
Every person encountered that works at this dealership has been professional, courteous and efficient. Tyler who toured the features of my new XJ R Sport was informative and helpful explaining the many features of this car.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello, We are so glad that you had a great experience. Tyler sure is good at what he does! Thank you for the kind review and we hope you enjoy your new XJR Sport! Respectfully, Jaguar Naples
DealerRater Review
- June 02, 2018
Left by Jacob
Austin is very knowledgeable about all of the vechicles new and used. He is a genuine nice person that makes buying a car the an excellent experience.
DealerRater Review
- May 27, 2018
Left by steve1234
I have dealt with this dealership for over 4 years. I have ALWAYS found Frank Orsini to be professional, courteous and committed to honoring his word. I would recommend FRANK to anyone, including my immediate family members. Your dealership is lucky to have Frank as part of your team. Frank...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Mr. Mercurio, Thank you so much for this great review! We agree that we are very lucky to have Frank, and are so glad you have had great experiences with him and would recommend him to your family and friends. We thank you for being such a loyal customer, and hope to see you back in the future sometime! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- May 26, 2018
Left by SLTurner
Austin is a thorough and wonderful professional sales person to work with when making a major purchase. He is knowledgeable about many of the luxury vehicles in the dealership and is patient to explain the differences in features, size etc. I had several choices to explore and he never seemed to...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this kind review on Austin! We are so glad he was able to provide you with the amazing personal service that we strive for. We hope you enjoy your new Jaguar! Respectfully, Jaguar Naples
Google+ Review
- May 21, 2018
Left by Sharon Redpath
Truly professional on all levels. Adrian was amazing to work --love my new Jaguar SUV!!!
Response from the owner Replied: Thank you for the kind review, Vickie! We are so glad that Adrian was able to help you find exactly what you were looking for. We hope you enjoy your new Jaguar SUV!Respectfully,Jaguar Naples
Google+ Review
- May 19, 2018
Left by Vickie Larscheid
Truly professional on all levels. Adrian was amazing to work --love my new Jaguar SUV!!!
Response from the owner Replied: Thank you for the kind review, Vickie! We are so glad that Adrian was able to help you find exactly what you were looking for. We hope you enjoy your new Jaguar SUV!Respectfully,Jaguar Naples
DealerRater Review
- May 16, 2018
Left by Ken1911
Austin went above and beyond and is the best sales guys I ever worked with, he is very knowledgeable and makes sure your experience is top Notch
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for the great review on Austin! We are very lucky to have him, and he is a tremendous asset to the team. We appreciate your business and hope to see you back here in the future! Sincerely, Naples Luxury Imports
Facebook - Web Review
- May 15, 2018
Left by Lizabeth Cuenya
DealerRater Review
- May 15, 2018
Left by Mciferni
Austin was extremely helpful and made the transition to my new car very easy. I was lucky to have one so experienced in the computer aspects of the car.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you so much for the kind review! Here at Naples Luxury Imports, we strive to provide the most amazing customer service. I am so glad that Austin was able to make your experience that much better. Come back and see us again soon! Sincerely, Naples Luxury Imports
DealerRater Review
- May 09, 2018
Left by Joe Skrip
Well I have to say I was treated with the upmost respect as I tried to decide 1. Did I want to buy another new car 2 Which car did I actually want and 3. Did I want to lease or buy. My sales representative Austin Bending was very patient and responsive to me and answered all my questions. He was...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Mr. Skirp, We would like to thank you for being a loyal customer and for leaving us five stars. We are so glad that Austin was able to provide exceptional customer service for you. We look forward to seeing you again in the future! Sincerely, Naples Luxury Imports
DealerRater Review
- May 03, 2018
Left by Sally
Over the course of the past 25 years I have in succession owned one discovery and then four range rovers. Throughout the past 10 years or so David Ross has been the person I contact when needing service. His knowledge, attention to detail and friendly manner are exceptional.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Sally, We thank you for your many years of business and for being such a loyal customer. We are grateful to have David, and we are very pleased that he always provides you with such amazing service. Sincerely, Naples Luxury Imports
Google+ Review
- May 02, 2018
Left by Mindy Apfel
Adrian Carrasco was wonderful! I will recommend Jaguar of Naples to friends and family regardless of distance!Thank you for finding me the vehicle that had EVERY feature I was looking for! I have never considered myself a car person, but I LOVE it!!~Mindy
Response from the owner Replied: Thank you, Mindy! I am so glad that you are enjoying your new car. Adrian is a great asset to the team, and I'm glad he could find exactly what you were looking for. We look forward to seeing you again in the future!Sincerely,Jaguar Naples
CarGurus Review
- May 02, 2018
Left by Keith
Very good experience.
DealerRater Review
- May 01, 2018
Left by LJSPEH
Naples Luxury Imports/Land Rover: Great people, and great service department. I just purchased a Range Rover which is the second car I have purchased from this dealership. I could not be happier. From the service department to the sales management, to the wonderful sales rep Torrey Shoplack all...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for the kind words, and for being a loyal customer. We are so glad that Torrey was able to find you the right car, and that you were provided exceptional service. We hope to see you back in the future! Sincerely, Naples Luxury Imports
DealerRater Review
- May 01, 2018
Left by 5jag
Tyler couldn't have been better! He has incredible patience, knowledge, and was a pleasure to work with. Thank you Tyler, I love my car even more now!
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for the kind review. We are pleased that Tyler was able to provide you with the great personal service that we strive for. Sincerely, Naples Luxury Imports
DealerRater Review
- April 25, 2018
Left by Jagy
We were interested in the new E Pacer Jag. Adrian our sales rep was very patient and Johnathan his supervisor kept everything on track. They were very professional and made our new car experience very comfortable for us. Lynn Henkel was extremely pleasant and explained in more detail what Adrian...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for your business and for the great review! We are pleased to hear that your experience with our employees was pleasant and professional. We hope that you enjoy your new purchase! Sincerely, Naples Luxury Imports
DealerRater Review
- April 25, 2018
Left by rondi,jones789
We had a great experience shopping for a vehicle at this dealership. Our salesman, Austin Bending, was very helpful and we didn't feel pressured into buying something before we were ready. He took his time showing us all the models of the Land Rover until we were sure about which one we truly would...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you so much for your kind review and especially for being a loyal customer! Austin is great, and we are pleased that he provided such great customer service. We look forward to seeing you again in the future! Sincerely, Naples Luxury Imports
DealerRater Review
- April 24, 2018
Left by Rob
David Ross goes out of his way to make everything easier for the customer. It is a pleasure to visit Naples Luxury Imports, every time we need service.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Rob, Thank you for the great review. We are so glad David was able to provide you with a seamless experience. We look forward to seeing you again in the future! Sincerely, Naples Luxury Imports
Google+ Review
- April 18, 2018
Left by scarfaceluis1989
HI MY NAME IS LUIS I JUST TO WORK FOR THIS DEALERSHIP ............THE BEST PEOPLE EVER THE OWNER MR JASON RAIDEL IS A REAL MAN ...THANK YOU J FOR LET ME BE PART OF YOUR TEAM FOR 3 YEARS .....THANK YOU TO MY BOSS AND FRIEND AND ALMOST FATHER CRAIG LUMIA YOU ALWAYS GOING TO BE THE BEST BOSS EVER NO...
Google+ Review
- April 18, 2018
Left by Joan Young
DealerRater Review
- April 18, 2018
Left by rbtyler
Just purchased my second new Jaguar in the last 3 weeks from Adrian Carrasco.I got a great deal, and definitely would buy from this Dealer and Salesman.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for your business, and for the kind review! We are pleased that Adrian was able to provide you with great service. We look forward to working with you again! Sincerely, Naples Luxury Imports
Google+ Review
- April 16, 2018
Left by Rejuvenations Total Health & COOL Cryo Spa
I had just purchased a new Jaguar F-Pace 1st addition and had to come in for service. Jonathan Russo was great to work with and I have been very pleased. I just completed my 1st service in Naples and they provided me with a Land Rover Discovery loaner car and had me all taken care of in a timely...
Google+ Review
- April 16, 2018
Left by Jeff Clark
Google+ Review
- April 14, 2018
Left by Daniel Norberg
DealerRater Review
- April 12, 2018
Left by Yesitsorange
We enjoyed purchasing our new car through Frank at Land Rover Naples. He took care of all the details and was hands-on throughout the entire process. When Frank tells you something, it is the truth and he always follows through. Thanks to Frank for making our purchase so easy.