DealerRater Review
- September 18, 2018
Left by Naples Resident
The Land Rover dealership is top notch, and so are the employees. Tyler M. came out to give us our encore demonstration and he was very knowledgeable and polite. He really knows his stuff and was very helpful in teaching us how to operate all the fun features of our new Range Rover Sport!
DealerRater Review
- September 15, 2018
Left by Mccandbr
This is the second car we have purchased from Land Rover in Naples. We have been very happy with the dealership. Austin was very accommodating and made the experience as easy as possible.
DealerRater Review
- September 15, 2018
Left by Filutek76
I came to look for an specific car, Marcus (sales) was extremely helpful. He listened to what I wanted, asked the right questions and provided excellent service. Overall experience was great, and will come back gor my future car needs.
DealerRater Review
- September 15, 2018
Left by Ecostone 1
Good woork and good experice , i well recomende to my frends and family , marcus is frenly and make the experice easiest way for business tks
DealerRater Review
- September 14, 2018
Left by chauffeur
Tyler came out to our home and patiently explained a lot of things we did not understand about our Land Rover Sport. He was very patient and very helpful.
DealerRater Review
- September 11, 2018
Left by Bcmorris3
We dealt with Frank when purchasing our new car and his professionalism and attention to detail was amazing. He was patient and definitely not pushy. Just gave us all the information we needed and then some....would definitely recommend both Frank Orsini and Jaguar of Naples.
DealerRater Review
- September 11, 2018
Left by Crani123
Great dealership. Quick response. Austin our sales agent was fantastic. Paperwork was quick. The entire process was hassle free, relaxing. Would definitely recommend Austin and your dealership to family and friends.
DealerRater Review
- September 10, 2018
Left by ryculopti
Very helpful and friendly service. Want their customers to be happy. Love my new Discovery--lots of storage. Let me try car for more than just a spin around the block.
DealerRater Review
- September 09, 2018
Left by JanetsJag
Take the time to meet with the sales team at Naples Luxury Imports - I'm glad we took the drive from Fort Myers! Kathy Jello went out of her way to help me get into the Jag I wanted - she was courteous and professional - from the first hand shake to closing the deal.
Google+ Review
- September 07, 2018
Left by Knut Shoplack
Google+ Review
- September 06, 2018
Left by Maria Finazzo
Google+ Review
- September 06, 2018
Left by Mark Mitchell
DealerRater Review
- September 06, 2018
Left by bekimr
well, we were extremely satisfied with the team at the dealership, salesperson, Frank Orsini went beyond of being great, honest and took excellent care, the service Rasty, great guy, and in the end the admin tech guy Tyler did a fantastic job, whenever u had a question he was right there. I would...
CarGurus Review
- September 03, 2018
Left by Ken
I had questions regardiing cost of ownership of a Maserati and the salesman was a great help.
DealerRater Review
- September 01, 2018
Left by Business
Our salesperson was highly professional; That is the service we as customers expect. He took care of our questions and he was extremely kind. Very good service!
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you so much for this review! We are so pleased that Marcus was able to provide you such great customer service and was so professional. Customer service is our main priority here, and it seems as if Marcus exemplified that for you! Please enjoy your new vehicle- we invite you back in for any and all future sales or service needs! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- September 01, 2018
Left by Alfredo
Outstanding customer Service and quality. Pricing was also competitive. Markus went out of his way to make sure we had the best experience at this dealership
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Alfredo, We thank you so much for this excellent review. Marcus has definitely been an excellent addition to our team! We are pleased that you mentioned our competitive pricing and outstanding customer service, as this is what we strive to do for each and every customer that walks in the door! Please enjoy your new vehicle and do not hesitate to stop by the dealership if you ever need anything at all!
Google+ Review
- August 30, 2018
Left by Bekim Rexhepi
Google+ Review
- August 30, 2018
Left by Steve Sims
David Ross has once again gone the extra mile providing outstanding service.
DealerRater Review
- August 30, 2018
Left by KDA
Austin and Tyler were very knowledgeable and informative. Austin sold us the perfect vehicle in the Evoque and Tyler came out to show us how all the incar systems worked! Both of them were very professional, polite and considerate! A credit to Jaguar - Land Rover Naples.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you so much for this great review! We would have to agree with you, Tyler and Austin definitely know their stuff! We are thrilled that you had such a good experience and that Austin was able to find you your perfect vehicle. Please enjoy your Evoque and we invite you back in for and and all future needs! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- August 29, 2018
Left by Joan Cameron
Awesome experience on leasing a new SUV. Could not be happier. I highly recommend this dealership as a must stop when anyone is looking to buy or lease a new vehicle.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hi Joan, Thank you so much for this kind review and recommendation! We are thrilled that you had such a great experience with us. Please enjoy your awesome new SUV, and we invite you back in to see us for any and all future sales or service needs! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- August 29, 2018
Left by ranger rover sport
Our knowledgeable Sales Rep., Kathy Jello was excellent!!! We would highly recommend Kathy and the dealership to everyone. They definitely went the extra mile for us! Thank you for the pleasurable experience! Frank & Terri
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello Frank and Terri, thank you so much for your pleasant review! We would have to agree that Kathy is excellent- so glad you had such a great experience with her! Please enjoy your new Range Rover Sport and feel free to stop back and see us whenever you may need! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- August 29, 2018
Left by Suzyq275
Been a ford owner for ever and have never been treated with the care and service from this dealership that I have received Tyler Mastaglio came to my house and went over everything with me. I would buy from this dealership again
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Wow, thank you so much for this kind review! We are absolutely thrilled that you mentioned this was the best service you have ever received from a car dealer. Customer service is our number one priority, and it seems as if Tyler and Austin did a great job of exemplifying that for you! We hope you love your new vehicle, and we invite you back in for any and all future sales or service needs! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- August 29, 2018
Left by silviaabood
Super helpful in learning about the tech features of my new Range Rover! Thank you, Tyler, my car is now so much more fun to drive.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this kind review, Silvia! We agree that Tyler is excellent and definitely knows his stuff! We are so glad your car is now so much more fun to drive- please enjoy for many years to come! Come back and see us for any and all future needs :) Sincerely, Jaguar Land Rover Naples
DealerRater Review
- August 28, 2018
Left by Barb & Barry Martino
We made our first visit to Naples Jaguar and fell in love with the SUV. The dealer employees made the leasing process easy and pleasurable. We highly recommend this dealership. Marcus was outstanding.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this kind review! We are thrilled that your first experience at our dealership was such a good one, and we agree that Marcus is outstanding! Please enjoy your new Jaguar SUV for many years to come, and come back and see us for any future needs you may have! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- August 24, 2018
Left by Cathy M.
In Naples, FL, there is construction everywhere I drive, and inevitably I get a carpenter's long screw or nail in a tire. Naples Luxury Imports was able to save my tire this time, so I didn't have to get a new one. Thank you!
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this kind service review! We are so glad we were able to save your tire, and hope that you do not get anymore screws or nails in your tires! We look forward to doing business with you again in the future. Sincerely, Jaguar Land Rover Naples
DealerRater Review
- August 22, 2018
Left by Cdh34119
This is the 2nd vehicle that I have purchased here in the last 6 weeks. Kiah was wonderful in both instances. He was very familiar with the vehicles, explaining the options in a clear way. He made the process smooth and easy. I can't imagine buying a vehicle anywhere else.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Wow, thank you so much for this kind review! We agree that Kiah is wonderful, and are so glad that he was able to make the process smooth and easy. We always want the process to be like this, as we know when you are shopping for cars that is not always the case! We hope to see you again in the future for any and all sales or service needs! Respectfully, Jaguar Land Rover Naples
Google+ Review
- August 14, 2018
Left by Les Sparks
We can not say enough about the wonderful buying experience that we had purchasing our new Jaguar. From the moment we walked in through the door we were greeted by Tyler who helped us find our salesperson Kathy Jello. She made everything so quick and easy. She has been a complete joy to work...
DealerRater Review
- August 14, 2018
Left by Lessparks
We can not say enough about the wonderful buying experience that we had purchasing our new Jaguar. From the moment we walked in through the door we were greeted by Tyler who helped us find our salesperson Kathy Jello. She made everything so quick and easy. She has been a complete joy to work...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Les, we thank you for this thoughtful review! We are so glad Kathy exemplified our number one goal of excellent customer service and made your experience so seamless. We are also thrilled that you had a great overall experience with Tyler and Eric as well. Thank you for purchasing from Jaguar Land Rover Naples and we hope you enjoy your new Jaguar! We invite you to come back for any and all future sales and service needs. Respectfully, Jaguar Land Rover Naples
Google+ Review
- August 10, 2018
Left by Rejuvenations Total Health & COOL Cryo Spa
Very pleased with the professionalism and follow up. Great Customer service overall!
DealerRater Review
- August 10, 2018
Left by Melsjag
I have been looking for a car for about 4 months. I have been to every new car dealership in the area. This Jaguar dealership had everything I wanted. Beautiful cars, priced much lower than I thought, and the service was excellent. I have bought cars before and have had the miserable all day...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: We truly appreciate this kind review! We are thrilled that we were able to earn your business through our excellent customer service and unique vehicle choices. We are so glad that you are enjoying your new Jaguar XJL - please come back and see us should you ever need anything in the future! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- August 05, 2018
Left by Tom
Just wanted to let everyone know that Adrian is just one the best salesman I have had the pleasure of dealing with. From the start to the finish he was there answering my questions. Drove from Riverview Fl down to Naples to finish the deal, what a wonderful experience
Facebook - Web Review
- August 03, 2018
Left by Igor Maas
Rasti did an awesome job ! Under promise & over deliver ! He did just that ! Well done !
Naples Luxury Imports Replied: Igor, thank you for this thoughtful review! We always tell our associates to under-promise and over-deliver, so I am so glad that Rasti was able to do just that and help another satisfied customer! We thank you for your business and are thrilled you had a positive experience.
Facebook - Web Review
- July 30, 2018
Left by Bill Cole
I purchased my new Jaguar F type R on line on a Saturday and the car was delivered to my house on the following Wednesday 1500 miles away. My sales associate Jacob Agin could not have made this transaction easier. Great Job and thank you very much. I love my new Jag.
Naples Luxury Imports Replied: Thank you for this kind response, Bill! We are so thrilled that Jacob was able to make your transaction so seamless and convenient! We strive to provide the best customer satisfaction, and work to be a step above all other dealers. Thank you for purchasing from us and we hope you continue to enjoy your new F-Type!
Google+ Review
- July 28, 2018
Left by Kyle Henkel
DealerRater Review
- July 27, 2018
Left by Kathy123
We did everything via phone and email. We arrived at the dealer, car was ready and is what I wanted with all the options I was looking for. We spent 15 minutes with the finance manager to review and sign the contact and we were done.
DealerRater Review
- July 20, 2018
Left by Rover123
ASK for Austin!! He is awesome! Even on his day off he was willing to work on our deal. We drove from Fort Myers to Naples and upon our arrival Austin had all our paper work ready and our New car extra clean. Austin was very professional and was great to work with. Best service ever!
Google+ Review
- July 18, 2018
Left by Michele D
Google+ Review
- July 16, 2018
Left by David Allen
Outstanding attention to detail. At the same time, we are always made to feel special.
Facebook - Web Review
- July 16, 2018
Left by Diane Brzezinski
Ive purchased 4 vehicles from this dealership and it has been amazing. They do a great job in training each and every employee about the wow factor of customer service. Ive never come across an individual there who hasnt been fantastic. From Jason Riedel to the sales team to the service team, they...
DealerRater Review
- July 06, 2018
Left by jelly
Adrian was very helpful in explaining the differences between the various models to me. I have no hesitation recommending him to other prospective customers who are interested in purchasing a Jaguar.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: We would like to thank you for this kind review. We hold our employees to very high standards, so we are thrilled that Adrian has met your standards and was so helpful! We hope you love your new Jaguar! Sincerely, Jaguar Land Rover Naples
Google+ Review
- July 04, 2018
Left by Andrea Alexander
DealerRater Review
- June 29, 2018
Left by FTL Buyer
Adrian made car buying a pleasant and convenient experience. He got us the car we wanted at a fair price, and managed the whole process efficiently while being patient and attentive. We drove from FTL and he had the vehicle ready for pick-up . No hassle. Great guy. Thanks Adrian They should have...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this kind review! Adrian is certainly a great guy, and we are so glad he was able to make it a seamless process for you, especially coming from FTL. We would like to thank you for choosing to do business here, and we hope you enjoy your new car! Sincerely, Jaguar Land Rover Naples
DealerRater Review
- June 28, 2018
Left by SLTurner
Following my great sales/purchase experience with Austin, I worked with Tyler Mastaglio yesterday to get better acquainted with my new Range Rover. He was very knowledgeable and able to pass along a lot of information and explanations in an efficient and timely fashion. We spend a lot of time on...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this kind review! We love hearing that our employees have met the expectations of our great customers. Tyler and Austin are both very knowledgeable, and we are pleased that you were able to see this first-hand during your experience with them. We hope you love your new Rover! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- June 26, 2018
Left by Tireless
I was very impressed with Adrian Carrasco. Best was that he was willing to listen first. He was extremely knowledgeable about his and other vehicle brands. He was willing to develop a real relationship.... classy guy.... Actually bought a Land Rover.... Same for Tyler....very knowledgeable and...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello, We would like to thank you for this kind 5-star review! We are pleased that you were impressed with the knowledge that Adrian and Tyler posses. We always encourage our salespeople to listen first, and it seems as if Adrian has done just that and met your expectations. We hope you enjoy your new Land Rover, come see us again in the future! Respectfully, Jaguar Land Rover Naples
Google+ Review
- June 23, 2018
Left by Lanny Myska