DealerRater Review
- March 21, 2019
Left by KWRRfans
I just purchased a Range Rover Velar at this dealership, Richard Perry made it so easy for us! He is very professional and willing to help, he made sure to make us feel like royalty. He was always on top of things, never hesitated to answer any questions I had. Thanks for making me feel special, I...
DealerRater Review
- March 14, 2019
Left by sproma
Jacob not only got me the best price, but in order to earn my business he drove the Range Rover to my home so my wife could see it and experience it right outside our front door. Then when it came time to take delivery, I could not make it to the dealership, so Jacob did the obvious (at least to...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! Thank you so much for taking the time to write this wonderful review. We certainly agree that Jacob is an amazing employee, and we are so glad he was able to exemplify our goal of number one customer satisfaction! We want to make things as easy and convenient as possible for our customers! Please enjoy your new Range Rover and feel free to stop by and see us for any and all future needs or wants you may have! We look forward to seeing you again! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- March 13, 2019
Left by Philn
Torrey connected with us immediately. It was apparent from the start that she was a knowledgeable professional, that she cared about helping us get exactly what we wanted and she did it in an efficient manner. She was well organized, and just a pleasure to work with. When our delivery was...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello Phil, Thank you so much for this kind review! We totally agree that Torrey is extremely knowledgeable and professional. She is a true example of great customer service! We are pleased that you were able to experience such great service with Torrey. We hope you enjoy your new car for many years to come. Please know that you are welcome back any time you may need anything at all! We look forward to seeing you again in the future! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- March 09, 2019
Left by Laurie D.
Richard Perry was very professional and helpful in my search for the Land Rover Range Rover Velar. He was very knowledgeable and went above and beyond to be sure my needs were met. No pressure or haggling. A really great salesperson. And what a pleasant surprise to receive flowers at my home from...
Google Review
- March 04, 2019
Left by Marco Bohm
Erin, Giullia, Stephanie, Manuel, and David are all incredibly helpful when I need to get work done.
Google Review
- March 01, 2019
Left by Joe Winner
Perfect. Just absolutely perfect. Thanks.
DealerRater Review
- February 28, 2019
Left by Jdp99
Shopping for a car there was so easy. No pressure, no haggling, no annoying salesperson. Once I decided what I wanted, I told Jacob, my sales person, give me you best deal, no bantering back and forth. If I dont like it, I walk. Jacob went to bat for me and hit a home run. They have a great team...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! Thank you so much for this kind review. We would have to agree that Jacob is a true professional and goes to bat for his clients daily! We are pleased that you were able to experience this and that he exemplified our goal of 100% customer satisfaction! We also agree that the manager is great too and are pleased you had a good experience with him. Please enjoy your new Land Rover as it is truly a great car! If you ever have any questions or need anything in the future, we welcome you back any time! We look forward to seeing you again in the future. Respectfully, Jaguar Land Rover Naples
CarGurus Review
- February 28, 2019
Left by Joe
Very responsive. I ended up with another car but they were more than willing to work with me.
DealerRater Review
- February 27, 2019
Left by Jerry N.
Torrey Shoplack could not have been more helpful and professional. She went out of her way to get us exactly the Land Rover we wanted. She made the process easy- from demonstration drives to follow up after delivery to amswer all our questions. One of the best sales experiences weve ever had. Thank...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hi Jerry! Thank you so much for taking the time to write this kind review. We totally agree that Torrey is a true professional and a great asset to the team. We are pleased you had such a great experience with her and that she was able to meet all your needs. We truly hope you enjoy your new car and welcome you back anytime you may need anything at all in the future! Respectfully, Jaguar Land Rover Naples
Google Review
- February 26, 2019
Left by Luis Cancel
DealerRater Review
- February 21, 2019
Left by HarrisS.
I am usually not a fan of car shopping but once I found this dealership I have never looked anywhere else . This was the 5th lease of a range rover sport from this dealership. Torrey Shoplack is an incredible salesperson. Always is available for questions. Is extremely reliable to follow up...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Mr. Sachs, Thank you so much for this great review on Torrey! We thank you for your loyalty to our dealership, it means a lot to us! We are pleased that you have always had such a great experience and that she has exemplified our goal of 100% customer satisfaction. Please enjoy your new Range Rover Sport and do not hesitate to stop by if you ever need anything at all in the future! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- February 21, 2019
Left by Linda and Michael
Our first contact with Jacob Agin was outside the front door of this dealership. My thought was, Here we go. Another salesperson preying on us. We were truly in looking mode, followed by information gathering, and it was late Saturday afternoon. Jacob was a true professional and within a few...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Linda and Michael, Thank you so much for taking the time to write this kind review. We would like to agree with you that Jacob and Jaime are both truly assets to the team and we are so pleased that Jacob was able to listen to your needs and find the right vehicle for you. It sounds like he exemplified our goal of 100% customer satisfaction. We are so glad you were able to find the vehicle that had the "wow" factor for you guys, and we truly hope you enjoy the vehicle for many years to come! We would like to welcome you back to the dealership any time you may have any questions or need anything at all. Respectfully, Jaguar Land Rover Naples
CarGurus Review
- February 19, 2019
Left by Larry
Quick return contact
DealerRater Review
- February 19, 2019
Left by john abresch
Chris Haun did a great job. Very professional. He went out of his way to find me the owners manual and second key. He emailed me the carfax history report. He followed up on the insurance binder.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Mr. Abresch, Thank you for taking the time to write this kind review. We are pleased that you had a great experience with Chris Haun and that he was able to provide you with exceptional customer service. If you ever have any questions or need anything at all in the future, we welcome you to stop in at any time as we are always here to help! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- February 18, 2019
Left by Marie
We wanted a specific car and the team was able to locate what we were looking for at a fair price. They were very professional and had the car available to us in a very timely manner.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hi Marie! We want to thank you for taking the time to write this review. We are so pleased that Jacob and Jonathan were able to locate the perfect car for you in a timely manner! They are true professionals and we thank you for the compliments on our employees. Please know, Marie, that you are welcome back to our dealership at any time if you have any questions or need anything at all! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- February 13, 2019
Left by JSYoung
We just bought a new vehicle from Jacob. He was amazing to work with! Everyone we came in contact with at this dealership was super friendly and helpful and went above and beyond our expectations. We will definitely be back.
DealerRater Review
- February 12, 2019
Left by Hampson Design
Was one of the best experiences buying a new car. Our Salesman, Jacob Agin, went the extra mile to make sure we found the Range Rover we were looking for. Looking forward to a long and lasting relationship with Land Rover Naples!
DealerRater Review
- February 10, 2019
Left by Larredondo
I had a great experience getting my car at Naples Land Rover, they went above and beyond to give me the car I wanted at my price range,
DealerRater Review
- February 09, 2019
Left by NaplesJag
Michael took great care of us. In addition to the regular service, he discovered a problem that required a software update. He got us a wonderful loaner to use until the vehicle was perfect. We appreciated his attention to detail. We look forward to working with Michael in the future and...
CarGurus Review
- February 01, 2019
Left by GuruBRGL3
Nick the Saleman was a real asset very helpful
Google Review
- January 29, 2019
Left by Donna Ferriere
DealerRater Review
- January 27, 2019
Left by Tina T
Dean our salesperson and Tyler our Encore Specialist were wonderful! We were very happy from the beginning of our experience. We especially thrilled to have Tyler Mastaglio come to our house and show us the many features of our Range Rover. Its an extra perk to have our car washed every Saturday!...
DealerRater Review
- January 27, 2019
Left by Jesabel
I PURCHASED A NEW 2019 JAGUAR XJ50. AT THE FIRST CONTACT, BEFORE THE 2018 HOLIDAYS THE EXPERIENCE WAS NOT SATISFACTION AS WE GOT THE IMPRESSION THAT "THIS IS OUR OFFER "LEAVE OR TAKE IT."HOWEVER AT THE SECOND CONTACT AFTER NEW YEAR, THINGS HAD CHANGED A LOT AND WE ARE VERY SATISFIED.
Google Review
- January 26, 2019
Left by Michael Klein
We have been customers for several years and are ALWAYS treated promptly with respect and courtesy. We will never buy a vehicle anywhere else!
DealerRater Review
- January 21, 2019
Left by pfeldman
I leased a new 2019 Range Rover this weekend from Land Rover Naples. My product specialist was Torrey Shoplack. Not only did she have a very extensive knowledge of the vehicle, she stayed several hours after the dealership closed on Saturday night in order to accommodate my purchase and acquaint...
DealerRater Review
- January 20, 2019
Left by HappyRangeRover
Very polite and helpful!!! We were very pleased with Tylers knowledge and his promptness in scheduling our meeting to go over our newly purchased Range Rover Sport.
DealerRater Review
- January 20, 2019
Left by PennyZooms
Response to all questions, excellent, friendliness, show room inviting. Frank and Tyler were a great team, could not have done for us. Keep up the good work. Penny Kramer
Google Review
- January 18, 2019
Left by George Schmidt
Google Review
- January 16, 2019
Left by Frank Reinbold
Jeremiah our sales rep couldnt be better. Ask for him, very down to to earth and made us feel very welcome.
DealerRater Review
- January 16, 2019
Left by Craig
I first contacted Mr. Agin about a vehicle listed for sale online. Unfortunately, the vehicle was no longer at the dealership and had been shipped off the lot to be sold. After hearing about my interest in the car and speaking with him only twice, Mr. Agin called me the next day to let me know he...
DealerRater Review
- January 15, 2019
Left by Cynthia RR
Since moving to Naples 2.5 years ago, Michael Cabrera has been an exceptional service manager. Recently added to the sales team and as valuable is Jeremiah Slusher. I met Jeremiah while waiting to pick up my 2013 RR Evoque from service. I expressed an interest in the convertible model to which...
Google Review
- January 10, 2019
Left by james untig
DealerRater Review
- January 10, 2019
Left by G
Rasti goes above and beyond in his work to make sure all of my needs are met.I would highly recommend naples import because of their service and representatives like Rasti
DealerRater Review
- January 09, 2019
Left by Lisa61
Wanted to make the leap to a Range Rover and when I met Torrey Shoplack, I was thrilled. Torrey helped me with test drives (several overnight), determining the right vehicle (full size or sport), leasing versus purchase and any question I threw at her. Available any time for any question. ...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hi Lisa, Thank you so much for this great review! We are so lucky to have Torrey on our team, and we agree that she is very helpful. We are so glad that you got to experience top notch customer service at Land Rover Naples. We hope you enjoy your new Range Rover, and we will always be here to help should you ever need anything! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- January 08, 2019
Left by Happyislandguy
The entire experience at Land Rover Naples was great. The service was outstanding, selection was more than enough and actual buying process went very smoothly. Austin Bending was a joy to work with and is an overall fun person to be around. Will definitely be back in the future!
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! Thank you for this kind review! We are thrilled that you had such a pleasant experience with us here at Land Rover Naples. We agree that Austin is a joy to work with, and we are glad you enjoyed working with him. Please enjoy your beautiful new Land Rover and please do not hesitate to reach out if you ever need anything! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- January 08, 2019
Left by JPZ
Outstanding in all aspects; Sergio is exceptional. I greatly appreciate the consistency that I encounter each time I interact with this dealership. Very personal attention received.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! Thank you so much for this pleasant review. We agree with you that Sergio is an exceptional employee. We are thrilled that you had such a great experience with Sergio and with our dealership. We welcome you back in the future for anything you may need! Respectfully, Jaguar Land Rover Naples
Google Review
- January 02, 2019
Left by Rick Keller
DealerRater Review
- January 01, 2019
Left by Bill and Jane
Sales person Marco, was very knowledgable about the vehicle we purchased. Austin, who prepared sales paperwork and delivered the car to us was very friendly and helpful. His knowledge about the electronic system is impressive. Jaime kept us informed by e mails and was very helpful. I know the...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Bill and Jane, we would like to thank you for taking the time to post this kind review. We are absolutely thrilled that you had great experiences with Marco, Austin, and Jaime. We appreciate your feedback on having an inside vehicle delivery area and will definitely share with the management team and take it into consideration. Please do not hesitate to reach out to us if you ever need anything in the future! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- January 01, 2019
Left by Sassy
Our salesman, Dean Dubbin was excellent and made my entire experience quite seamless. He zeroed in on my needs, provided me with a superb F Pace and made me very happy! Lynn Henkel was also terrific on closing the lease with the paper work. Tyler Mastaglio just came to our home to explain all of...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! We are thrilled that you had such a pleasant experience with Dean, Lynn, and Tyler. They truly are great employees that provide top-notch customer service. We want to thank you for this review, and we hope you love your new Jag for many years to come! Please do not hesitate to reach out to any of our associates if you ever need anything in the future, we will always welcome you back in! Respectfully, Jaguar Land Rover Naples
Google Review
- January 01, 2019
Left by Victor Caroli
Torrey is not only personable and relates on a friendly level with her clients, but she is tremendously knowledgeable about the cars. I can't imagine dealing with anyone else but her.
DealerRater Review
- December 31, 2018
Left by jaguarxe
Excellent customer service. Clean facilities. Met projected cycle time for service. Friendly staff. Car returned cleaner than it was when submitted for service. Thank you.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! We are excited that you got to enjoy our top-notch customer service. Thank you for this pleasant review! If you ever need anything in the future, we always welcome our loyal customers with open arms! Respectfully, Jaguar Land Rover Naples
Google Review
- December 29, 2018
Left by Matt Heppler
CarGurus Review
- December 27, 2018
Left by Sicilianpie
The salesman was extremely knowledgeable and accommodating. I would buy from this place
DealerRater Review
- December 25, 2018
Left by MyJag
We came to Naples Luxury Imports to look st a Range Rover, however , our eyes were captured by a beautiful Jaguar E Pace. Jeremiah Slusher saw our enthusiasm and gave us as much time as we needed to fall in love.we learned about the vehicle and took a ride. We were quite impressed. We came back a...
Google Review
- December 16, 2018
Left by Anthony Pezzulo