Mercedes Benz of Elmbrook created a wonderful atmosphere to shop & buy our vehicle. Larry, Nick,Raj and the team were professional & informative. With my next auto purchase, I will look first with this team.
Sunny was amazing!! This was our first Mercedes purchase and it won’t be our last. Sunny was very knowledgeable and he went above and beyond for us. He took the time on delivery day to go through everything and made sure we were comfortable before leaving in our new car!! He was exceptional!
We’ve purchased numerous cars in our lives and have never had a better experience than this one. The entire team at Mercedes of Elmbrook was great but no one better than Jim Vanides. Not only was he incredibly knowledgeable, but he worked for an entire week, trying to find us the right car. He has...
The sales representative, Sunny Handa, was very knowledgeable about the BMW M2 and about BMWs generally. The dealership was clean and welcoming, as were the staff.
A truly professional group of people from our salesman Sunny to the finance manager and how welcoming everyone was makes me very comfortable with my purchase
Excellent technical knowledge, sales skills, trustworthy, very patience, and presents logical available financial options and comparative price calculations without pressuring customers, which helped me take the decision. Good sales resource to have in the organization.
Knowledgeable, friendly, with vehicle suggestions that paired well with consumer interest - overall enjoyable experience throughout the end to end sales process.
Aaron, Larry, Nick all did a great job. A very pleasant experience that is often the opposite at other dealerships. Not my first purchase from here and it won't be the last. 5 star is well deserved.
I recently bought my first Mercedes from Mercedes-Benz of Elmbrook. Sunny was my sales guy and I cannot say enough good things about him. Going forward, if my interactions with the rest of the staff (service) are even half as good as my interactions were with Sunny, I’d say I’ll be in good shape....
I had a wonderful experience working with Ms. Ivory Dabney. She made the whole process seamless and went above and beyond to meet my needs. I truly appreciate her professionalism and support! Thank you, Larry Mackowski, for answering all of my questions and concerns. I absolutely love my new GLB!
Every one of the 14 vehicles I’ve leased or purchased at this dealership since 2006 has been an easy, low stress, pleasant transaction. That alone speaks to Ivory Dabney’s character and commitment to clients and her ability to configure or locate the exact right vehicle for my needs at the moment. ...
Ivory is amazing!! She has taken care of us for years and over a number of cars!! The dealership did a very good job. Ivory set-up the car with all the digital needs and wants. It would have taken me months to figure it all out myself!!
Very professional staff, and sales persons. Was a pleasure to deal with them all.
Jim was exceptionally good at what he does. From our initial telephone conversation, to our hand shake at the closing of our deal, he was cordial and polite.
I was very grateful to purchase my vehicle through Porsche Waukesha. Jeff was extremely knowledgeable, professional, and fair. She was able to turn the stress of buying a new car into a positive experience.
I had a wonderful experience purchasing my first Mercedes here! Sunny and Carmen were so helpful and were able to provide me with all the information I needed to feel confident about my decision!
Sunny Handa was so prepared and kept me informed and expedited thru the process. He is an excellent asset to this company and very knowledgeable. His efforts made the purchase seamless.
Raj was absolutely amazing. Communication throughout, his patience and personality were perfect for us. The overall experience and service were phenomenal on all ends of our purchase.
Great experience. Low pressure. I do not like to be repeatedly sold on things I do not want - that did not happen. Sunny was great to work with - very knowledgeable.
Great deals, great cars, even used cars are in super great condition and grwat people. Not trying to scam you, they answer all your questions, they have big patience and really great people overall.
Manager was extremely helpful and knowledgeablei, as was the finance manager who made everything smooth as possible. The assistant salesman was very thorough in explaining the details of the car's operation and options.. explained that we could come back anytime if we needed further assistance. Just...
Good experience - both on the trade and the buy! Worked w Raja - he was well informed about the product & features, and patient with all our questions. The buying experience was low pressure and comfortable. We have been service customers of Porsche Waukesha (very satisfied) and enjoyed the...
This is the only dealership you will go to where you will know that they are there for you the entire time. They are not greedy and they will not lose a sale over a couple dollars or even more than a couple. Everyone I encountered was so friendly, helpful and authentically genuine. Finance manager...
Mercedes-Benz of Elmbrook is an extremely well run operation. Their customer service and attention to detail is first-rate. "Under promise, and overdeliver" perfectly describes the entire car buying experience. My sales professional, Jeff Friess knows his product, and represents it very well.
Highly...
The dealership was in great shape. All very professional people. Raj was very personable, knew when to explain the vehicle and how to do so, and was very efficient in ensuring our business was done in a reasonable timeframe.
Very accommodating to answer questions. It takes me 6 hours to get to the dealership and Ivory is easy to work with by e-mail, text and telephone. She came in on her day off to make sure that I was being taken care of.
Sunny was extremely knowledgeable and personable. I was not planning on buying a car when I stopped in, but hands down this was the best car buying experience I’ve had.
Sunny was a tremendous help to my situation. I highly recommend him. I was showed the ins and outs of my new vehicle. The transition was smooth and professional.
Were one to look up the definition of a gentleman in a dictionary, one would surely find a picture of
Raj. I was most impressed as he explained the features that would be beneficial for my handicapped wife.
I came in and knew what I wanted. The salesman did not try to upsell or try to convince me of anything but what I wanted. They made what I had researched as a fair deal for my trade-in and we shook hands. Very painless.
The dealer is very accommodating, the staff is willing to help, and they take good care of the vehicles.
My sales rep was Sunny. He was very friendly, promptly answered all of my questions, and there was no pressure. I would definitely purchase another vehicle with his help.
From start to finish, Sunny was awesome to work with! He got us into the right vehicle that fit us perfectly. He listened to us and was not pushy at all. Sunny is professional and is a true class act at a dealership that has always treated us well. Exceptional experience once again! Thanks MB of...
Sunny was great to work with. Extremely helpful and knowledgeable. He made the entire purchase experience positive I felt no sales pressure he was very patient I would definitely recommend sunny and the dealership Elmbrook Mercedes-Benz.
Sunny is great to work with. Friendly, and knowledgeable about different options and car types. Easy to work with and always looks out for the best interest of the customers’ needs.
I would highly recommend Sunny to anyone.
Thank you to Sunny Handa. I appreciate the professionalism and simple process. Sunny was very knowledgeable and up to date with the Sprinter Van line. He also helped us understand the vehicle capabilities.
I worked with Philip and it was a great experience. He was so helpful and attentive, he helped me find the car of my dreams. Everyone there was so nice and make the buying process smooth and stress free. Highly recommend them.
Sunny is friendly and very professional. He made our car buying experience a positive one. Very technically savvy. He knows the vehicles well and was great at explaining all the features. We'll definitely see Sunny for future purchases.
Dave Eickhoff
Philip was an excellent sakes person. He was very knowledgeable about all aspects of the vehicle. He patiently went through the selections for the vehicle without over selling and found one in que to be built and customized. He communicated status throughout the build. One of the best car...
Excellent customer service. Friendly, helpful and committed to making sure the customer is satisfied. We had visited other dealerships and Mercedes-Benz of Elmbrook was far superior to the others. This is our second car from them and we will return. We highly recommend this dealership and our...
Car purchase completion went very smooth and my sales rep Phil was excellent and professional thru the whole process. Second car purchased here. Thank you.
Raj Singh was very professional but friendly.
Didn't try to intimate us, as happened in the past with other dealerships.
Raj answered all our questions, never talking down to us.
The other people we met at this dealership from the receptionist to other sales people, to the person we signed all the...
My wife and I came in not knowing what we were looking for. Sunny was very thorough and a pleasure to work with. We would recommend this dealership to anyone, we will definitely be back
Larry, Raja, and Shawn were wonderful to work with. They were knowledgeable about the car, very patient, transparent with the pricing, and made the buying process very smooth. They truly care about their clients and their experience. I recommend this company.
We had a great experience at Elmbrook. Sunny made it happen fairly effortlessly and we firmed up the deal prior to me having to drag my family in the door, which was a huge plus with busy schedules! Refreshingly honest and knowledgeable.
Walked in and asked the front desk lady to get me a sale person because i was interested in buying a van. She called someone but it took him over 15min to get to the front. Prices are way higher that at other mercedes-Benz dealers. Had to take my money to a different location. I wouldnt return. They...
Once we got a deal sealed all went well, took a bit of time to get to that point. Overall a good experience with an out of state dealer. Flew in to look at car and staff very helpful. Car arrived with battery drained, but Jeff was very helpful over phone and we got started and unloaded. Beautiful...
Nice dealership. Solid inventory and very professional staff. We walked in knowing we wanted an SUV and Sunny did a great job putting us in the right vehicle.
Everyone was courteous and professional, and understood my needs for a new car
My field guy went out of his way to deliver the car and explain everything to me
I found the car I was looking for at MB Elmbrook and they made the entire process quick and easy. Raj was easy to work with, informative and helpful. The transaction went through just as we agreed, as I expected.
Working with Jim Vanides was an absolute pleasure! He was professional, honest, kind, and dedicated to helping me find the perfect vehicle. His extensive knowledge of Mercedes vehicles truly stood out. I'm grateful for Jim's expertise and support, and I couldn't be happier with my C 300!
I had a fantastic experience buying my Porsche from Maria. I have never bought a car from across the country but she made it a seem less process. Maria was respectful of my time and was not pushy. She was quick to respond to all my questions. I would highly recommend Maria and this dealership.
Working with Sunny was amazing! His knowledge of Mercedes as well as his kind demeanor made my car buying experience pure joy. What really has impressed me is the follow up after my purchase, he was prompt in answering my questions and checking in to make sure I was happy with my new car…which I...
Working with Jim Vanides was an absolute pleasure! He was professional, honest, kind, and dedicated to helping me find the perfect vehicle. His extensive knowledge of Mercedes vehicles truly stood out. I'm grateful for Jim's expertise and support, and I couldn't be happier with my C 300!
Raj, The Sprinter guy. Found a unit for me in Washington and made it happen getting it back to Wisconsin. Remained patient while we worked through some issues on our end before taking delivery. Had some issues after taking delivery and Raj remained responsive and helpful. I don't think you'll find...
Sunny was the best ! He went out of his way to get me exactly what I wanted, always kept me updated and was so friendly and professional. I highly recommend him if you want the best🤩 Also everyone at the dealership was great too!