I took my 2017 Mercedes sprinter van for poor acceleration, rust and multiple holes in the exhaust and rainwater getting into the front console on Oct 21, 2026. They kept my van for 1 month with terrible communication. Admin did not respond to complain. The van was not given to a technician for 3...

Dealer Replied: Emmanuel, Please know that your feedback is very important to us. I would appreciate the chance to speak with you about your experience with our Service Team when bringing in your 2017 Mercedes-Benz Sprinter. At your earliest convenience, would you reach out to me directly so we may discuss this? I look forward to hearing from you. Mitch Sherwood, General Manager (317) 580-6820, msherwood@mbindy.net

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I took my 2017 Mercedes sprinter van for poor acceleration, rust and multiple holes in the exhaust and rainwater getting into the front console on Oct 21, 2026. They kept my van for 1 month with terrible communication. Admin did not respond to complain. The van was not given to a technician for 3...

Dealer Replied: Emmanuel, Please know that your feedback is very important to us. I would appreciate the chance to speak with you about your experience with our Service Team when bringing in your 2017 Mercedes-Benz Sprinter. At your earliest convenience, would you reach out to me directly so we may discuss this? I look forward to hearing from you. Mitch Sherwood, General Manager (317) 580-6820, msherwood@mbindy.net

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**SPRINTER VAN OWNERS BEWARE** I am extremely disappointed with my experience at this dealership, and based on what happened, I strongly encourage other Sprinter owners to carefully consider their options before bringing a work van here for service\. My experience began Monday, September 1, at...

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SPRINTER VAN OWNERS BEWARE I am extremely disappointed with my experience at this dealership, and I strongly encourage other Sprinter owners to carefully consider their options before bringing a work van here for service. My experience began Monday, September 1, at approximately 7:00 a.m. My...

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I wanted to thank Mr. Mitchell Sherwood at the service department for his help and assistance in Mercedes Benz of Indianapolis at 96th street for his care and prompt response to my requests. Mr. Shewood I appreciate you! Dr. Roya Farzaneh-Laghaie

Dealer Replied: Thank you for recognizing the service you received at Mercedes-Benz of Indianapolis. We appreciate your feedback and the opportunity to assist you.

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I wanted to thank Mr. Mitchell Sherwood at the service department for his help and assistance in Mercedes Benz of Indianapolis at 96th street for his care and prompt response to my requests. Mr. Shewood I appreciate you! Dr. Roya Farzaneh-Laghaie

Dealer Replied: Thank you for recognizing the service you received at Mercedes-Benz of Indianapolis. We appreciate your feedback and the opportunity to assist you.

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