Service was very professional and welcoming. Kimberly took the time to listen to what we were looking for and very attentive to our needs.

Dealer Replied: Hello, thank you; we appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

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From the sales team to the service department, our experience at MB of Westmont has been exceptional.

Dealer Replied: Nicholas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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From the sales team to the service department, we’ve consistently had an exceptional experience.

Dealer Replied: Hello, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Harry knows me as a loyal customer. I came back to MBWestmont for annual oil and check up. I think the prices you charge for engine, trans, and diff oil is outrageous. Even with a 10% coupon, $4,300 is going to make me look at other brands to replace two autos in my garage with one new one.

Dealer Replied: Hi William, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (630) 537-0313 so we can discuss your experience further. We look forward to hearing from you.

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As always very pleasant atmosphere.My service manager Brian Reed exceptional,polite,honest and keeps his promises.Quality of service excellent.Thanks to all who were involved in my car service.

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us, Michael! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Bought a used 2013 nissan Altima in late December. Not even 2 months later and the transmissionh is busted. The cost of a transmission replacement is close to what they were selling the car for.

Dealer Replied: Hi Nicholas, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (630) 537-0313 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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Brian was great to work with.He communicated often throughout the process. Will reach out to him directly in the future for any service needs. Thanks Brian!

Dealer Replied: Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Always great to be at a dealership that gets things done the 1st time the correct way and the service advisor listens and get the job done

Dealer Replied: Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Earl and Chris are awesome. All staff are very courteous. My 4th MB from this dealership.

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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We had an excellent experience because of Chris Roberts. We were "assigned" to him but I would prefer to use him for every future car shopping experience. He was incredibly knowledgeable on the brand and gave us his honest advice/opinions when we were between two cars. He was not pushy with us and i...

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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I had a service appointment and after waiting for 15 minutes Shannon did not honor a coupon I had and I asked if they had another she said no. When I came back I found they had many offers in thier app and she could have shared but she did not care and she told me I can go to the other dealer who...

Dealer Replied: Hello, we regret to hear that you had this experience with us. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (630) 537-0313 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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Valerie the service advisor has been wonderful to work with very helpful and honest, and the technician who worked on my Amg Joe Sarna is very proficient and knowledgeable in Amg's and very honest. (Which I appreciate very much)! Thanks staff for making my experience smooth and straightforward...

Dealer Replied: Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Enjoyed working with Kimberley Cager. She seemed both genuine and very helpful. My negotiations with the sales manager was pleasant and after some effort things flowed nicely. I am pleased with my acquisition and look forward to our continued relationship.

Dealer Replied: Hi Richard, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Enjoyable buying experience. My initial encounter with Kimberley Cager was good and improved thereafter. She was very helpful and genuine in her approach. Her sales manager was a pleasure to work with. We did not see eye to eye initially, but worked to find common ground. I look forward to an...

Dealer Replied: Hi Richard, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westmont. Feel free to reach out to us if you need anything. Have a wonderful day.

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I had a tremendous buying experience. Going in I thought the GLE was my 3rd choice of the vehicles I researched. Earl was knowledgeable and thoughtful as a sales person. The sales manager and finance manager were also easy to work with. I would recommend buying from the Westmont team.

Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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I have purchased new Mercedes and I had fantastic experience at Mercedes-Benz of Westmont.Very kind and friendly people.Especially thank you to my sales agent Mr.Earl Sklar.Nicest person I have ever had to work with.He was very professional,respectful and knowledge.Made purchasing process very...

Dealer Replied: Hello, thank you for your kind review; we are happy to pass along your comments to Earl Sklar here at Mercedes-Benz of Westmont! Thanks again for the recommendation, and have an amazing day!

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I have purchased new Mercedes and I had fantastic experience at Mercedes-Benz of Westmont.Very kind and friendly people Especially thank you to my sales agent Mr.Earl Sklar!Nicest person I have ever had to work with. He was very professional,respectful and knowledge.Made purchasing process very...

Consumer Replied: Hello,my pleasure!

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I was very impressed with the customer service, and also that all efforts were exercised for both parties to come to an agreement.

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!

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The Salesman, Dave Legner was superb! I was looking for a used Mercedes and he convinced me that a new car was better. My wife and I love our new car. We couldn't be more pleased with the advise Dave gave us.

Dealer Replied: Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

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Everyone at this dealership is helpful and friendly. My wait time is always shorter than expected and I'm very satisfied with the service.

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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Good guys to do business with.. they helped with the selection & finding the car we were looking for. Especially Christopher Roberts & Joe worked hard to make our experience enjoyable

Dealer Replied: Hi Kamlesh, we are pleased to hear you had such a positive experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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E v e r y t h i n g i s g r e a t

Dealer Replied: Hi, thank you for the high star rating! We hope you have a great day!

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Had a great experience. Didn?t try to oversell me. Find a perfect fit, for me. Easy purchase process, I wasn?t there all day. Great job teaching me everything I need to know about the cat.

Dealer Replied: Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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I had a phenomenal experience. i dread car shopping. My salesman was fantastic, didn’t try to oversell me. He found a perfect fit for me

Dealer Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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I had a great purchasing experience thanks to salesperson Ardit. Please see him for your next Mercedes-Benz purchase or new purchase. Again wonderful experience.

Dealer Replied: Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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We ordered our G63 as an out of state buyer. Very thorough, supportive and professional dealership to work with. Great experience the entire time.

Dealer Replied: Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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For over 10 years and three Mercedes, I always go back and I am never disappointed! I highly recommend this dealer for both Sales and Service.

Dealer Replied: Hello Dennis, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

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Picking up a very dirty car and this is second time pick up due to incomplete job. Sales person was great though.

Dealer Replied: Hi, we regret to hear that you had this experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (630) 537-0313. We hope to hear from you.

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Excellent service by sales person-Hassan A. and his staff. I was looking for to lease a vehicle and Hassan A. was kind enough to show me the deal of the month and of the dealership which I grabbed it! Very good sales person. I highly reccomed to go see Hassan Arouri for your next vehicle. Vithal...

Dealer Replied: Hi Vithal, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

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Best Mercedes I have owned out of 12 previous models. I would buy this car again.

Dealer Replied: Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

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Earl was outstanding, he and the rest of the team found a solution for us an we are very happy with our decision to buy our GLE.

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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Valerie is a pleasure to work with. she?s very helpful and very attentive to our needs. She takes a complete look at our auto needs and never oversells services that we don?t need.

Dealer Replied: Hi Juana, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road!

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I was looking for an upgrade from my old 2010 GLK350 to a 2025 GLE350. As particular as I was with options, color, etc., I was struggling to find the one I was happy with until I came across a vehicle at the Westmont dealership. David Legner called me to walk through the process for out-of-state...

Dealer Replied: Hello Duwonchoi, thank you; we appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Very professional and worked to get the deal made. Staff made the purchase easier. Thank you

Dealer Replied: Hello Jimmy, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

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This is the third S-class Mercedes I have purchased from Mercedes-Benz of Westmont and I could not be happier. Going through the purchasing process was a delight because Kimberely Cager, my Sales Rep, and the sales management team made me feel better than just a valued customer. The real test,...

Dealer Replied: Hi Ronald, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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Kimberly was kind and patient with my parents and made the entire experience easy without pressure. Couldn't have been happier with our sales transaction.

Dealer Replied: We are pleased to hear you had such a positive experience with us, Dbougas! We always strive to provide personable and excellent customer service. Thank you again for the review!

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Mercedes of Westmont is the best dealership!! Everyone from the top down are fantastic. They have the best selection of cars and the service is great.

Dealer Replied: Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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I brought a 2020 Mercedes Benz GLE 450 in November 2024 and recently started to experience an issue with the cooling engine and my car overheating back in February. My car was in and out of the shop for three months for this issue. After the second time we talk to Chris the general manager, he was...

Dealer Replied: Hello, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (630) 537-0313 at your earliest convenience to discuss how we can turn your experience into a positive one.

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my experience was great this time Shannon was great only problem was they didn't let me see the part they replaced and as i was driving home my message center said my engine oil needed checking and they was suppose to have checked everything. I've had a bad experience before at this dealership and...

Dealer Replied: Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 537-0313 when you have a chance. Thank you, and we look forward to hearing from you.

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I went in to the dealership to buy a used Tesla Model Y. The staff was extremely courteous and attentive. My experience buying with Jim was fantastic and stress free. After I purchased the car Earl was extremely attentive while I waited for the car to be ready for pick up. It was an awesome...

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

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We stopped into Mercedes of Westmont as a second stop in our search for a new car. I am not really a fan of buying new cars, we typically buy a car and drive it until it’s dead, just so we don’t have to go thru the whole purchasing process of getting a new car. Chris at Mercedes of Westmont has...

Dealer Replied: Hello Caruso, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

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Great sales experience, friendly salesman and quick transaction. Overall good value provided by the dealership.

Dealer Replied: Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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Great service as always. Really liked Francisco. He was very personable and extremely helpful. Very easy to work with. And that's all I have to say.

Dealer Replied: Hi Patricia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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Wonderful experience from first contact through sale. Albert Tulo was knowledgeable, friendly, and efficient with processing my used car sale! Highly recommend!

Dealer Replied: Hi Andrea, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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While I have had some decent experiences in the past years - for the most part - this Dealership is Terrible. I had issues right from the get go at Sales.. and mind you - this is not my only car. I do work with other dealerships and automotive brands for my other vehicles and I have 'NEVER'...

Dealer Replied: Hi, we are deeply disappointed by your experience at Mercedes-Benz of Westmont. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (630) 537-0313 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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