Google+ Review
- August 12, 2017
From start to finish Larry at New Country did whatever he could to make the buying process seamless and non stressful.He worked around my hours and knew I had kids so he did whatever he could to limit my required time at the actually dealership to close the deal.I even told them I had to leave within 45 min to get my kids and Dan and Larry made that happen ! I'm beyond happy with the customer service and just general intergeity of this dealership.I give a 5 star to Larry and Dan !
Yelp Review
- August 12, 2017
Went to New Country in Saratoga and ordered a new 4Runner. The salesman we worked with was new ( no longer works there ) and had made an error in the order. When the car arrived 3 months later it turned out to be not what we had ordered. Dan Miller took up our account and went above and beyond in correcting the problem. He was able to locate and secure another 4Runner that was exactly what we had wanted. He took what could easily have been a really bad situation and turned it around. We couldn't be happier the service...
Facebook - Web Review
- August 05, 2017
Purchased a pre-owned Tundra Rock Warrior today, and the process couldn't have gone smoother! HUGE thank you to the team that made it happen. It looks great in the driveway!
Cars.com Review
- August 04, 2017
So this is my first ever review although I read 1,000 reviews before I purchase anything. I started with going through truecar.com, which was my first experience with that. Few hours after I submitted my inquire I got a call from Kurt Conroy. He was very up beat and helpful. A day later I stopped in and he looked at my trade and I was there for about 8 minutes and then on my way. We worked out a deal through email and phone and it all was very positive. Kurt was retired law enforcement and was very trustworthy and...
Google+ Review
- August 03, 2017
Google+ Review
- August 01, 2017
Excellent level of service and the waiting area is spotless and always has an open workspace. I highly recommend New Country in Saratoga Springs to any Toyota (or other brand of theirs) for service needs.
Google+ Review
- August 01, 2017
Very helpful. Not pushy
Cars.com Review
- August 01, 2017
We bought a used car and they treated us like we were buying the most expensive car on the lot. Everyone made sure we didn't need anything.
Google+ Review
- July 19, 2017
I called the service center. They told me bring in the truck right away, the manager was awesome, the clerk was a sweetheart. Never had such good customer service for such a messy issue of a recall.
DealerRater Review
- July 17, 2017
I have been looking to purchase a new Toyota Camry for over a year. The online price for the 2017 Camry SE that I had been interested in was greatly reduced so I e-mailed for a test drive the next day. I met with Cary who was delightful to work with...absolutely no pressure. The vehicle handled beautifully. Because I was not trading in another vehicle they gave me a further discount on the online price. I have purchased 5 Toyota's going back to 2001 and New Country Toyota of Saratoga has always been great to work...
Yelp Review
- July 17, 2017
Great first experience in buying a new(ish) car! Thank you to Mahle and Dan! They both were great to work with!
Facebook - Web Review
- July 12, 2017
We are so pleased with our recent experience at New Country Toyota. We just traded in our RAV4 for a new Highlander and the service could not have been better from start to finish. From test drive to sale to finance, we drove off the lot in a stylish and safe car! We love our new Highlander and will recommend the dealership to everyone we know!
Facebook - Web Review
- July 12, 2017
Google+ Review
- July 11, 2017
Adam yourdealsership runs flawlessly we had a fantastic experience there Jeff lion was our salesman and Jeff your went above and beyond to make our used car buying experience amazing. Thank you Adam for getting us our new to us 2011 rav4 at a competitive price and for all the work you and your team did to get us financed at a good rate. My wife and family thank you and couldn't be happier with this well cared for rav 4. You guys at new country are the best.Don't hesitate to give new country a chance to make your car...
Cars.com Review
- July 11, 2017
Adam and staff went above and beyond to make my car buying experience special and we couldn't be happier with our rav 4 they exceeded my expectations and will buy my next car from them. Go see new country toyota. Again thank you for your hard work Adam and Jeff lion.
DealerRater Review
- July 11, 2017
Adam and staff did a great job at getting me a greAt used car at a great price Jeff lion was fantastic and made my experience there awesome don't hesitate to give new country toyota a shot at your next vehicle purchase. Thanks again guys your the best!
Cars.com Review
- July 08, 2017
This facility is unbelievable!! From the GM to the sales staff to the finance staff, everyone went above and beyond to make this a great car buying experience! Our salesman Jeff Lion was beyond great, starting with the test drive right on through the purchase, taking over an hour to go over our new Highlander the night we picked it up! I would recommend New Country Toyota to anyone looking to buy a car, you will not be disappointed.
Google+ Review
- July 06, 2017
Service is quick. I usually wait while my car is being serviced. There's a coffeemaker and a vending machine and usually something to read.
Google+ Review
- July 06, 2017
Google+ Review
- July 04, 2017
CarGurus Review
- July 03, 2017
Everyone very kind and seemed very genuine which in my opinion is rare .service great would highly recommend
CarGurus Review
- July 02, 2017
Salesman Ross M. and Sales Mgr Michael L. we're absolutely the most polished, informal (no pressure) and willing to help meet my price! There was no deception or discomfort as they quickly took care of me! Best transaction in my 35 years of buying vehicles!!!!
Cars.com Review
- June 23, 2017
This is the second car be purchase from Dan Miller at New Country Toyota. Dan is great to work with - honest, looked out for our interests, got us a good deal on the car we wanted, no pressure - a good guy to work with.
Edmunds.com - Sales Review
- June 19, 2017
We bought a car at this dealer and dealt with Larry Moore, who was extremely helpful and professional. We drove three hours from NH, as we had such a good experience making a deal on the phone, we thought the drive was worth it. Very impressed with the service and professionalism!
Google+ Review
- June 11, 2017
Service was scheduled at a convenient time and I received reminders via text and email. Service staff was prompt and friendly. Work was completed quickly and I was very pleased with the whole experience.
Google+ Review
- June 06, 2017
Facebook - Web Review
- June 04, 2017
Best new car buying experience ever! Great teamwork, I got exactly the car I wanted and was treated fairly every step of the way. Not once did anyone ask me how to earn my business - they just did it. Special thanks to my salesperson Dan Miller for being an expert on the Prius Prime. Highest recommendation!
CarGurus Review
- June 04, 2017
Salesman was nice but didn't hold car for us as we called earlier in day, but someone walked in 1/2 before us and bought the car. We had to drive 2 hours to get to dealer.
Google+ Review
- June 03, 2017
We bought a car here a while back. They went above and beyond when we were looking for a particular car with the features we wanted. They found it. The sales guy who we bought it from I believe left. But the experience was descent.
Facebook - Web Review
- June 03, 2017
I had a great experience at New Country Toyota and am happy that I purchased the 2007 Toyota Solara Convertible in Red. I was well taken care of by your sales manager Gary Miller yesterday. He walked me through the entire car. The staff there is very friendly and they are very efficient. I feel like I am driving a brand new car! Everything runs beautifully and having the convertible top down is an added bonus! I would highly recommend this dealership! Thanks again for making this vehicle a positive experience for me!
Edmunds.com - Sales Review
- June 02, 2017
At no point did anyone ask me what they could do to earn my business, they just did it. Dan Miller greeted me at the door on my first visit to learn about Prius Prime. He really knows this car! I had a thorough demonstration, a test drive, and all my questions answered. I visited a couple of other dealers who offered to get me the car I wanted, but I went back to New Country to purchase because the experience there was so informative, laid back, and fun. Nobody came close to knowing as much about the Prime as Dan. It...
Cars.com Review
- May 24, 2017
After visiting other dealerships, I traveled to Saratoga to New Country. Dan Miller, Jason Collins and David Russell are the epitome of salesmanship and service. Warm greetings, punctuality, professionalism and detailed explanations are just what I needed. I bought the EXACT vehicle that I wanted. To Adam Michelucci: your abilities as a General Manager are evident. What a fabulous dealership ! I am so happy. CLS
Cars.com Review
- May 15, 2017
Excellent customer service . Very courteous and helpful staff . My all queries answered very clearly and professional way.
Google+ Review
- May 08, 2017
There is a Toyota service center five minutes from where I live, but in the one visit I had I did not leave with confidence that my car had been properly serviced, so I choose to drive a half hour every 6 months back to New Country Toyota for maintenance.My bill is itemized so I know exactly what work was performed and I am treated with courtesy and respect.I feel the trip is work it to have peace of mind that my car is being properly maintained.
Google+ Review
- May 08, 2017
Joshua Haase was very helpful and informative. I would recommend anyone to go see him if your interested in a new vehicle. I love my Toyota that I purchased from them and will make another purchase with them.
Google+ Review
- May 08, 2017
Joshua Haase was totally excellent with us!! Best experience EVER!!!
DealerRater Review
- May 03, 2017
My purchase & trade experience overall was great, primarily because of the salesperson. After visiting multiple dealers I was thankful to have Josh Haase greet me to check out the car I eventually took home! I test-drove one week and was not pressured to come back in until I was ready/available. I can't speak for service, but was offered a year of free maintenance (Oil changes, Tire rotation). They don't deal in the brand of car I purchased, so I got a great deal and they offered a fair (the same as other dealers) price...
Cars.com Review
- May 02, 2017
You wrote a review for New Country Toyota of Saratoga Springs 3 minutes ago 5.0 star rating 5/2/2017 My purchase & trade experience overall was great, primarily because of the salesperson. After visiting multiple dealers I was thankful to have Josh Haase greet me to check out the car I eventually took home! I test-drove one week and was not pressured to come back in until I was ready/available. I can't speak for service, but was offered a year of free maintenance (Oil changes, Tire rotation). They don't deal...
Yelp Review
- May 02, 2017
My purchase & trade experience overall was great! I was thankful to have Josh H. as a salesperson and this is my second purchase at this dealer. Test-drove one week and was not pressured to come back in until I was ready/available. I can't speak for service, but was offered a year of free maintenance (Oil changes, Tire rotation). They don't deal in the brand of car I purchased, so I got a great deal and they offered a fair (the same as other dealers) price for my trade. If they have another car that I want.. I wouldn't...
Google+ Review
- April 28, 2017
Good value/good service from Josh Haase
Google+ Review
- April 28, 2017
Top of the line service department. Friendly and courteous, always putting you first.
Google+ Review
- April 28, 2017
Google+ Review
- April 28, 2017
Cars.com Review
- April 26, 2017
We were looking to Lease a new vehicle first time visiting New Country Toyota of Saratoga.. had nothing but a positive experience at this dealership! Our salesman Jeff Lion was wonderful,went above and beyond to get exactly what we wanted can't say enough positive things about him and his ability to make his customers happy we truly appreciate his honesty.
Facebook - Web Review
- April 26, 2017
Thank you for a great buying experience!! Everyone was so helpful and made buying a new car so easy!! I love my new Toyota Hylander!! If you are looking for a car this is the place to go!
Google+ Review
- April 24, 2017
Cars.com Review
- April 23, 2017
Stopped to look at a new Corolla one Saturday. I met Joshua Haase at New Country Toyota at Exit 15. I told him what I was interested in. I took the 2017 Corolla for a test drive, decided that was the car for me. Josh was so helpful in helping me get the best financial deal. By Thursday I was sitting with Josh firming up the deal. Josh took his time to explain everything to me fully. He was kind and caring. A great asset to New Country Toyota! Thank you Josh Haase for your undivided attention. Love my car! ...
Google+ Review
- April 18, 2017
I want to thank new country toyota for a great job done on my truck.Its not very often these days the job is done perfectly the first time.New country hit the ball out of the park.thankyou new country.
Google+ Review
- April 12, 2017
Thanks to Larry for a pleasant, honest, and efficient leasing experience. Probably the finest new car experience I have had. New Country is in the business of getting folks into the car they want without the typical hassles. Great experience!
Google+ Review
- April 11, 2017
Yelp Review
- April 11, 2017
talked to a young man Justin G.while waiting for my truck to be serviced,my wife is almost done with a prior lease. she is starting to look at cars. Justin showed us the cars we were interested in.Justin will be a great salesman.when were ready to buy we'll be back to see Justin.thankyou for a great experience.
Google+ Review
- April 10, 2017
It was very busy, but once I was helped everything went smoothly. Larry Moore was knowledgeable, friendly and patient. He put me at ease to make my decision to go with the Camry Hybrid. I love my new car!
Google+ Review
- April 09, 2017
Larry Moore helped me understand the whole process and answered all my questions. He was a huge help because this was my first experience with a dealership and it was excellent.
Google+ Review
- April 07, 2017
Joshua was great, made my experience quick and easy. He was very informative. Love my Toyota Highlander!
Google+ Review
- April 07, 2017
I have worked with and purchased vehicles from many Capital Region dealerships. I leased my last car from New Country Toyota in Saratoga. To say that my experience was great is an understatement. From the moment I contacted Adam Michelucci to the point of purchase I was treated as a valuable customer. Not once did I feel that my wants and needs for the particular vehicle I was seeking were compromised. Adam got me exactly what I wanted. The sales person I worked with was amazing and she helped me through the...
Google+ Review
- April 07, 2017
Have purchased 2 cars from them in the past year. Get them both serviced here. Service is really looking up from the past! Love the cars!!!
Google+ Review
- April 07, 2017
Larry was knowledgable about the cars we were considering which helped us make the choice. When we arrived to sign the papers, everything was done - registration, temporary insurance card, etc. Saved a lot of time for me.
Google+ Review
- April 07, 2017
Hi everybody! This winter I had a chance to buy my first car in US and I'm glad that I did it with New Country Toyota! Staff is friendly and always tries to help you to made a right choice. Joshua was my sales consultant, and he did his job perfect, without any troubles! He helped me to choose the right loan plan, explained about all cool things that you can get at his dealership.I'm definitely satisfied of your service, thank you so much!
Cars.com Review
- April 07, 2017
It was a Great experience to work with New Country Toyota! Highly recommend them!!
DealerRater Review
- April 07, 2017
Joshua Haase made my buying experience , out of five new vehicle purchases, the best one to date. I highly recommend him . when I stopped in at a later date Josh, in sales, walked me through feature that I did not understand ( I am not a technical guy, takes me longer to learn).
DealerRater Review
- April 07, 2017
It was a great buying and service experience!! I worked with Adam Michelucci and also Joe the service Mgr.. It's nice to work with a team that knows what they are doing and all work together!!!
Cars.com Review
- April 07, 2017
I purchased a used 2015 Toyota 4Runner Limited and the entire process was smooth. The customer service was excellent, everything was done as promised and the deal went off without a hitch. I will be going back for any future purchase of a vehicle!
Google+ Review
- April 06, 2017
My wife loves using NC Saratoga for service. They are quick and make her time at the dealership comfortable. Adam has a great team in sales and in service.
Google+ Review
- April 06, 2017
New Country Toyota provided the best sales support that I have ever experienced. They were very concerned about my needs and providing the best vehicle at the best price. Hands down best car dealership in the Albany area.
Cars.com Review
- April 06, 2017
My wife and I purchased our new Rav 4 from New Country Saratoga and we could not be happier. The team at New Country took great care of us and walked us through every aspect of our vehicle purchase in a professional and courteous manor. Their sales department were honest people of integrity who genuinely care about their customers. They helped us get great financing and they continue to serve us well through their service department. I will be happy to purchase my next car from New Country Saratoga.
Facebook - Web Review
- April 06, 2017
My wife and I purchased our new Rav 4 from New Country Toyota Saratoga and we could not be happier. The team at New Country took great care of us and walked us through every aspect of our vehicle purchase in a professional and courteous manor. Their sales people we dealt with were patient, honest, and people of integrity who genuinely care about their customers. They helped us get great financing and they continue to serve us well through their service department. I will be happy to purchase my next car from New Country...
Facebook - Web Review
- April 06, 2017
Excellent dealership to do business with. Courteous and professional. They go the extra mile with customer service. We have both purchased vehicles and utilized their service department
DealerRater Review
- April 06, 2017
I just wanted to say a BIG THANK YOU to Adam Michelucci and his team at New Country. I love my new Tacoma and they made the buying experience a great one. I will highly recommend him and his dealership to anyone looking for a new vehicle. They are very professional and knowledgeable when it come to their products. I couldn't be happier with the whole process and the Tacoma is great. Thanks again for making it a great experience, Ed
Facebook - Web Review
- April 06, 2017
I purchased a New Toyota Tundra from New Country Toyota and my experience was excellent. My salesperson was knowledgeable as well as very professional. As far as service goes I wouldn't take my vehicle anywhere else. They even service my wife's Lexus.
Facebook - Web Review
- April 05, 2017
I had the best and easiest experience with the sales manager and staff at new country toyota. I recommend them to all I know. Top notch service.
Edmunds.com - Service Review
- April 05, 2017
Your service manager, Joe Thorne, is an extraordinary asset to your company. If it were up to me, I would give him a raise. Conscientious, knowledgeable, organized and insightful. Found a way to deal with a broken back, that wouldn't have been possible by anyone else. An asset beyond compare. Thank you, Woody! ( A nickname given to him by friends. A personal story he shared with me as I too am a motorcycle enthusiast)
Facebook - Web Review
- April 05, 2017
I had a great experience at New Country Toyota and would highly recommend! I traded my previous vehicle for a new 4Runner and they made the process seamless! The customer service was great, all the necessary paperwork was completed for me ahead of time, they happily answered my 1000 questions in the decision making process, and all of staff were friendly and knowledgeable.
Google+ Review
- April 04, 2017
I had an oddball repair. Rodents had nested and destroyed my main wire harness. It was a very extensive repair that took almost a month in tracing the problems and rewiring the truck. So as not to be without a vehicle they provide me a loaner.
Facebook - Web Review
- April 04, 2017
I have been dealing with the sales and service department at New Country for 3 years. Two cars latter I could not be more pleased. The service department is excellent! We always get an appointment at the a time that a convenient for us and the work is done in a timely fashion. The sales department is extremely knowledgeable and friendly. I highly recommend you go to North Country for all of your auto needs. Mike Smith
Facebook - Web Review
- April 04, 2017
I have had thee best experience at New Country Toyota trading and buying my vehicles. I bought a pre-owned 4Runner that was in pristine condition, runs like it is brand new and I couldn't be happier with the vehicle. That aside, as far as lifetime major purchases go, New Country Toyota makes the process as efficient, streamlined and painless as you can get. Paperwork was ready, no long waits, no haggling, friendly staff, little perks and surprises (good ones!) such as freshly detailed, great service packages and...
DealerRater Review
- March 23, 2017
I entered the showroom with my guard up because after all, this was a car dealership. My actual experience was just the opposite to what I expected. Dan Miller was very knowledgeable, patient and professional. Dave Russell stepped me through every document, carefully explaining each and ensuring that all of my concerns were fully satisfied. My overall experience was a perfect ten.
Yelp Review
- February 16, 2017
Recently moved to the area with an almost two year old Corolla that was due for maintenance. The day of my appointment, the car wouldn't turn on (had been outside and not turned on for a few days). They were able to reschedule my appointment for maintenance, inspection, and replaced the battery via Toyota care.
Google+ Review
- January 18, 2017
I just bought my second car from new country toyota. Excellent place to buy a vehicle! From service, to sales, to financial they are the best. I dealt with Jeff and Rob, they were both kind, easy going, and professional. I wouldnt go anywhere else to buy a toyota.
Yelp Review
- January 11, 2017
One of my tires had a slow leak and I was sick of putting air in it everyday, so I showed up at the Toyota service desk yesterday afternoon with no appointment. They were great - after a short wait they had the car inside, tire replaced, and I was on my way. During the wait, I got to have a nice cup of complimentary coffee in their spacious waiting room. I'll be back in a month for my 50k checkup and annual inspection- so yes, I am a loyal customer!
Google+ Review
- December 25, 2016
Nice place to purchase a car an have your vehicle serviced.
Edmunds.com - Sales Review
- November 03, 2016
Very easy sales process. Completed my price promise online. A consultant got a hold of me right away and we schedule a time for me to come in. When I arrived the vehicle was waiting for me! Highly recommend their services.
Google+ Review
- October 14, 2016
Yelp Review
- September 01, 2016
We just had the best experience ever buying a Toyota Tacoma from Jeff Lion. He spent quality time with us going over a variety of options, all without any pressure. He clearly listened and understood our needs. We are an older couple and had lots of questions and Jeff took it all in stride. How fun can it be to buy a car/truck? Very fun obviously at New Country Toyota. They were short-staffed but worked so we could get the truck that evening. Hats off to Jeff, Darren and Tim. Coming back for a Toyota Corolla and looking...
Edmunds.com - Sales Review
- August 28, 2016
Thrilled we have a go to Toyota dealership now for all our needs. We had the best experience ever buying a vehicle from Jeff Lion. Plan to go back for our next car. We found everyone we encountered friendly and courtious and accepting of diversity. If your not sure exactly what you want, if the latest options and technologies are a little foreign to you, don't worry. Jeff will walk you through it all without judgement and it will be fun.
Google+ Review
- August 21, 2016
Friendly service department; fast and courteous.