DealerRater Review
- February 13, 2025
Overall experience was great. Kyle was courteous, professional and cater to all of our needs, he made the whole process enjoyable! I will highly recommend him in the future.
Cars.com Review
- February 13, 2025
Overall experience was great. Kyle was courteous, professional and cater to all of our needs, he made the whole process enjoyable! I will highly recommend him in the future.
DealerRater Review
- February 12, 2025
very personable and very professional throughout the whole process. These guys were awesome!. it was a pleasure to do business with them
Cars.com Review
- February 12, 2025
very personable and very professional throughout the whole process. These guys were awesome!. it was a pleasure to do business with them
DealerRater Review
- February 12, 2025
I came in very unexpectedly from out of town and was thrilled with the experience. They ended up keeping my car overnight but since they had a loaner for me it did not ruin my trip. Thanks for a great experience!!
Cars.com Review
- February 12, 2025
I came in very unexpectedly from out of town and was thrilled with the experience. They ended up keeping my car overnight but since they had a loaner for me it did not ruin my trip. Thanks for a great experience!!
DealerRater Review
- February 11, 2025
I have found that this Mercedes dealership has always given prompt and reliable service and friendly help
Cars.com Review
- February 11, 2025
I have found that this Mercedes dealership has always given prompt and reliable service and friendly help
DealerRater Review
- February 11, 2025
Team was great to work with and as always very responsive and helpful with all questions
Cars.com Review
- February 11, 2025
Team was great to work with and as always very responsive and helpful with all questions
DealerRater Review
- February 11, 2025
They were very helpful. Answered all my questions and made the service very simple to drop off and pick up
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- February 11, 2025
They were very helpful. Answered all my questions and made the service very simple to drop off and pick up
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- February 09, 2025
I had a great experience. Vivian helped me and was absolutely wonderful. She was quick to provide updates and she let me know exactly what was going on with my car. I would highly recommend this dealership because they were very professional and they did a wonderful job fixing my car.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- February 09, 2025
I had a great experience. Vivian helped me and was absolutely wonderful. She was quick to provide updates and she let me know exactly what was going on with my car. I would highly recommend this dealership because they were very professional and they did a wonderful job fixing my car.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- February 09, 2025
The dealership was very helpful and made the process speedy. They were very knowledgeable and
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- February 09, 2025
The dealership was very helpful and made the process speedy. They were very knowledgeable and
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- February 09, 2025
Alan and Rossi provided exceptional service and worked to get me into the car of my dreams. I got the opinion that the entire dealership is working on behalf of the customer.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- February 09, 2025
Alan and Rossi provided exceptional service and worked to get me into the car of my dreams. I got the opinion that the entire dealership is working on behalf of the customer.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- February 08, 2025
So professional and reliant. No xx and gets straight to the point. Goes out of their way everytime to make purchasing a car as easy as possible!
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- February 08, 2025
So professional and reliant. No xx and gets straight to the point. Goes out of their way everytime to make purchasing a car as easy as possible!
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- February 07, 2025
Checking was easy and well done. In this case I needed to leave the car until Monday. I was set up with a a loaner vehicle and was on my way. On Monday the service was completed to my satisfaction. A great overall experience
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- February 07, 2025
Checking was easy and well done. In this case I needed to leave the car until Monday. I was set up with a a loaner vehicle and was on my way. On Monday the service was completed to my satisfaction. A great overall experience
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- February 05, 2025
Master Tech Daren is the best, always professional and fair with his labor charges. Denice in Warranty is always very helpful
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- February 05, 2025
Master Tech Daren is the best, always professional and fair with his labor charges. Denice in Warranty is always very helpful
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- February 04, 2025
Courteous,knowledgeable and on time! Appreciate comfortable surroundings. Everyone seemed to care about providing good service
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- February 04, 2025
Courteous,knowledgeable and on time! Appreciate comfortable surroundings. Everyone seemed to care about providing good service
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- February 04, 2025
Excellent service and quality, and good communication and enjoyable that is all of it good bye
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- February 04, 2025
Excellent service and quality, and good communication and enjoyable that is all of it good bye
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- February 04, 2025
Everyone is always so professional and pleasant to work with. The facilities are clean and enjoyable.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- February 04, 2025
Everyone is always so professional and pleasant to work with. The facilities are clean and enjoyable.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- February 01, 2025
Dillon stayed with it...there would not have been a transaction if it were not for Dillon's persistence and follow-up. I've always been in sales. Dillon has got what it takes to keep the clients engaged, even after the client was sure the deal was never going to happen.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- February 01, 2025
Dillon stayed with it...there would not have been a transaction if it were not for Dillon's persistence and follow-up. I've always been in sales. Dillon has got what it takes to keep the clients engaged, even after the client was sure the deal was never going to happen.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- January 31, 2025
Jacob was great Keep me informed, explained the recall and notified me when the car was ready
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- January 31, 2025
Jacob was great Keep me informed, explained the recall and notified me when the car was ready
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- January 30, 2025
Very professional! I deal with many dealerships, this one is 5 stars! They go beyond your expectations!
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- January 30, 2025
Very professional! I deal with many dealerships, this one is 5 stars! They go beyond your expectations!
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- January 29, 2025
They care about their customers and they listen. This is the best dealership I've ever dealt with.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- January 29, 2025
They care about their customers and they listen. This is the best dealership I've ever dealt with.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- January 29, 2025
Kyle Blanchard was awesome. helpful through the entire process. kept me informed and made the purchase of the new and trade of my existing car seamless.
Dealer Replied: Thanks for your review! It is wonderful to hear that Kyle provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
Cars.com Review
- January 29, 2025
Kyle Blanchard was awesome. helpful through the entire process. kept me informed and made the purchase of the new and trade of my existing car seamless.
Dealer Replied: Thanks for your review! It is wonderful to hear that Kyle provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
DealerRater Review
- January 26, 2025
Vivian was so helpful all through my process of my car and very kind and and kept me updated on the progress
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- January 26, 2025
Vivian was so helpful all through my process of my car and very kind and and kept me updated on the progress
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- January 17, 2025
Excellent and professional sales and customer assistance people. This is the third car we have purchased from this dealership.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- January 17, 2025
Excellent and professional sales and customer assistance people. This is the third car we have purchased from this dealership.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- January 09, 2025
We have come to expect prompt and reliable service with friendly and helpful staff at the Ken Garff dealership.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- January 09, 2025
We have come to expect prompt and reliable service with friendly and helpful staff at the Ken Garff dealership.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- January 09, 2025
Garrett did an awesome job keeping me informed about my service and getting it done asap. He arranged transportation for me both ways. Would ask for him as a service provider on next service.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- January 09, 2025
Garrett did an awesome job keeping me informed about my service and getting it done asap. He arranged transportation for me both ways. Would ask for him as a service provider on next service.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Google Review
- January 08, 2025
DealerRater Review
- January 02, 2025
Cameron and his employer have always been there when my car & I needed help. They’re the BEST!
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- January 02, 2025
Cameron and his employer have always been there when my car & I needed help. They’re the BEST!
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- January 02, 2025
Dillion was awesome. He took great care of me and got me a great deal. True down to earth person and is amazing to work with. Got me the car I wanted and everything taken care of within a few hours. The entire team from Dillion to financing were sincere and excellent to work with. Thank you Dillion!
Dealer Replied: Thanks for your review! It is wonderful to hear that Dillon provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
Cars.com Review
- January 02, 2025
Dillion was awesome. He took great care of me and got me a great deal. True down to earth person and is amazing to work with. Got me the car I wanted and everything taken care of within a few hours. The entire team from Dillion to financing were sincere and excellent to work with. Thank you Dillion!
Dealer Replied: Thanks for your review! It is wonderful to hear that Dillon provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
Google Review
- January 02, 2025
Awesome experience. Dillion Jones got me through the process and got me the car I was looking for. No pressure just great service and great team.
Response from the owner Replied: Thank you, Martin! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- January 01, 2025
Kyle was awesome. Knowledgeable and helped facilitate our transaction with great aplomb. We value this dealership and have been a repeat customer for over 14 years. Keep up the outstanding service.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- January 01, 2025
Kyle was awesome. Knowledgeable and helped facilitate our transaction with great aplomb. We value this dealership and have been a repeat customer for over 14 years. Keep up the outstanding service.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Google Review
- December 30, 2024
DealerRater Review
- December 28, 2024
Eric was great! Best car salesman I’ve ever worked with. I will definitely refer anyone I know looking for a car to him.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- December 28, 2024
Eric was great! Best car salesman I’ve ever worked with. I will definitely refer anyone I know looking for a car to him.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- December 28, 2024
Vivian and Garff Mercedes are great. They are honest and always follow up when service is needed. They are very knowledgeable and friendly.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- December 28, 2024
Vivian and Garff Mercedes are great. They are honest and always follow up when service is needed. They are very knowledgeable and friendly.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Google Review
- December 27, 2024
Easy experience. Employees were fast and efficient.
Response from the owner Replied: Thank you for your feedback, Josh! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Google Review
- December 27, 2024
Everything went smooth. There was an element of trust with the salesman and we are pleased with the purchase.
Response from the owner Replied: Thank you for sharing your experience, Troy! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- December 26, 2024
Did good job identifying the issue and fixed the problem under warranty repair. I would recommend Ken garff.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- December 26, 2024
Did good job identifying the issue and fixed the problem under warranty repair. I would recommend Ken garff.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- December 26, 2024
I have had a Great relationship with This Company for many years….and many cars.! I Like the family feel!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- December 26, 2024
I have had a Great relationship with This Company for many years….and many cars.! I Like the family feel!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Google Review
- December 23, 2024
Response from the owner Replied: Thank you for the 5-star review, Karen!
Google Review
- December 23, 2024
Fantastic people to work with. Wouldn't buy a car anywhere else.
Response from the owner Replied: Thank you for your feedback, Brett! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- December 23, 2024
Transparent & friendly team, Crawford Lindsay made my buying experience from them very smooth and enjoyable.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- December 23, 2024
Transparent & friendly team, Crawford Lindsay made my buying experience from them very smooth and enjoyable.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- December 22, 2024
Salesmen were so knowledgeable of the cars and features. It was easy to get a hold of them and they were so helpful! We loved our experience at Ken Garff Mercedes!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- December 22, 2024
Salesmen were so knowledgeable of the cars and features. It was easy to get a hold of them and they were so helpful! We loved our experience at Ken Garff Mercedes!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Google Review
- December 21, 2024
Gardner Cook and Carson Kraatz recently helped us purchase a new vehicle. The order was perfectly executed, delivered on time, paperwork handled ahead of our arrival. From landing in SLC to driving off the lot we were done in an hour. Impeccable service and accuracy from start to finish. Thank...
Response from the owner Replied: Thank you, Saul! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- December 21, 2024
My recent service experience was excellent. My service advisor, Vivian, was particularly helpful. I was very pleased with everything.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- December 21, 2024
My recent service experience was excellent. My service advisor, Vivian, was particularly helpful. I was very pleased with everything.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- December 21, 2024
We worked with Kyle and he helped me drive 3 cars I was comparing. I bought a 2024 S Class. No pressure. Just finding what was best for my family. Great experience. See Kyle.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- December 21, 2024
We worked with Kyle and he helped me drive 3 cars I was comparing. I bought a 2024 S Class. No pressure. Just finding what was best for my family. Great experience. See Kyle.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- December 19, 2024
The process of an oil change and tire rotation was done properly. They found a tire that needed replacing and it was completed quickly.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- December 19, 2024
The process of an oil change and tire rotation was done properly. They found a tire that needed replacing and it was completed quickly.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- December 19, 2024
Great service Cameron was very helpful and responsive. He followed up and made sure everything was done well
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- December 19, 2024
Great service Cameron was very helpful and responsive. He followed up and made sure everything was done well
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- December 19, 2024
Fast, knowledgeable, & courteous staff. Always helpful and accommodating. Staff works to make every visit friendly and satisfying . Work is high quality. Keep up the good work 👍
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- December 19, 2024
Fast, knowledgeable, & courteous staff. Always helpful and accommodating. Staff works to make every visit friendly and satisfying . Work is high quality. Keep up the good work 👍
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- December 18, 2024
Garrett was our service advisor and he was always keeping me updated on the repair. He is very knowledgeable and very accommodating. From now on whenever I need my vehicle repaired I will request Garrett. Garrett makes my life a lot more pleasurable when I have to take my car in for repairs. ...
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- December 18, 2024
Garrett was our service advisor and he was always keeping me updated on the repair. He is very knowledgeable and very accommodating. From now on whenever I need my vehicle repaired I will request Garrett. Garrett makes my life a lot more pleasurable when I have to take my car in for repairs. ...
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- December 18, 2024
Garret is the best always takes care of the units I send in. And the facility is amazing
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- December 18, 2024
Garret is the best always takes care of the units I send in. And the facility is amazing
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- December 18, 2024
1. The service was excellent and incredibly quick. I truly appreciate the efficiency and attention to detail provided. It made the entire experience seamless and enjoyable. Thank you for delivering such outstanding support. 2. I was impressed by the prompt and high-quality service. Everything was...
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- December 18, 2024
1. The service was excellent and incredibly quick. I truly appreciate the efficiency and attention to detail provided. It made the entire experience seamless and enjoyable. Thank you for delivering such outstanding support. 2. I was impressed by the prompt and high-quality service. Everything was...
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Google Review
- December 18, 2024
I can’t say enough good things about my experience at this dealership, thanks to Kyle and Rossi. After visiting another dealership the week prior and leaving feeling frustrated and undervalued, I had lost all excitement about buying a new car. That completely changed when I met Kyle and Rossi.From...
Response from the owner Replied: Thank you for sharing your wonderful experience, Chelsea! We're thrilled to hear that Kyle, Rossi, and our team made your car-buying journey enjoyable and stress-free. We appreciate your recommendation and look forward to serving you again in the future!
Google Review
- December 18, 2024
Kyle was very helpful in getting my new vehicle! It was quick and easy!
Response from the owner Replied: Thank you for your feedback, Megan! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Google Review
- December 18, 2024
A great place for delivery! Excellent communication with the sales manager. Thank you for the cooperation! 🤝CRC Transport Team😎
Response from the owner Replied: Thank you for your 5-star review, Denis! We value your feedback and your business, and we hope to see you again in the future!
Google Review
- December 16, 2024
Great dealership. Typically dealers are a pain to work with when dealer trading, but the sales manager Crawford Lindsay made our transaction go smooth, along with being honest & expeditious. Got a quality vehicle from these guys🤝🏼
Response from the owner Replied: Thank you for sharing your experience, David! We value your feedback and your business. We hope to see you again in the future! Take care!
Google Review
- December 15, 2024
Excellent experience working with them. Dillon, in particular, was extremely professional and supportive. I’d just had a bad experience at another dealership and this was a total contrast.
Response from the owner Replied: Thank you for your feedback, Peter! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- December 14, 2024
Great customer service Detailed training was excellent Good follow up & preparation Dillon is a good listener
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- December 14, 2024
Great customer service Detailed training was excellent Good follow up & preparation Dillon is a good listener
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- December 14, 2024
Top-notch dealer that makes customer satisfaction a priority. I love my cars (2) and I love the way I've been treated by the dealer.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- December 14, 2024
Top-notch dealer that makes customer satisfaction a priority. I love my cars (2) and I love the way I've been treated by the dealer.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- December 13, 2024
Service did a wonderful job with our C300 and parts came through beautifully with coordinating directly with us regarding the winter mats.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- December 13, 2024
Service did a wonderful job with our C300 and parts came through beautifully with coordinating directly with us regarding the winter mats.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Google Review
- December 12, 2024
Wonderful to work with Dillon and the others in Salt Lake City. Thank you!
Response from the owner Replied: Thank you for your feedback, Ingrid! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- December 11, 2024
Lisa was very knowledgeable and through and helped me find the perfect car for me. She did her very best!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- December 11, 2024
Lisa was very knowledgeable and through and helped me find the perfect car for me. She did her very best!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Google Review
- December 10, 2024
I loved my experience at Mercedes-Benz of Salt Lake and I love my new car!! Every interaction I had was positive. So great!
Response from the owner Replied: Thank you for your 5-star review, Steffani! We value your feedback and your business, and we hope to see you again in the future!
Google Review
- December 10, 2024
Response from the owner Replied: Thank you for the 5-star review, Angie!
Google Review
- December 06, 2024
I just wanna share the professionalism and overall quality experience I had with their service. Garrett was my service advisor. I’d highly recommend any repairs to be done with him. Very transparent and straightforward.
Response from the owner Replied: Thank you for sharing your experience! We're happy to hear Garrett provided you with a quality service experience. We appreciate your recommendation and hope to see you again!
DealerRater Review
- December 06, 2024
The communication was excellent. Even on his day off he was able to keep me posted that’s a 100/10
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- December 06, 2024
The communication was excellent. Even on his day off he was able to keep me posted that’s a 100/10
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- December 06, 2024
Eric was very helpful and knew his product extremely well. He helped us set up the vehicle and our Mercedes me apps. I was very pleased with our experience.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- December 06, 2024
Eric was very helpful and knew his product extremely well. He helped us set up the vehicle and our Mercedes me apps. I was very pleased with our experience.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- December 05, 2024
THANK YOU FOR ALL YOUR HELP PARTS DEPARTMENT YOU GUYS' ROCK AT GETTING ME MY PARTS
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- December 05, 2024
THANK YOU FOR ALL YOUR HELP PARTS DEPARTMENT YOU GUYS' ROCK AT GETTING ME MY PARTS
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- December 05, 2024
Excellent and Professional interactions during the entire transaction. The facility was easy to navigate and comfortable.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- December 05, 2024
Excellent and Professional interactions during the entire transaction. The facility was easy to navigate and comfortable.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- December 03, 2024
Every time I go there, I’m treated exceptionally. The staff is always very friendly, very customer service oriented!
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- December 03, 2024
Every time I go there, I’m treated exceptionally. The staff is always very friendly, very customer service oriented!
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- December 03, 2024
Overall we had a good experience at the dealership. I wish things weren't so rushed at the end when we were signing papers. Nothing was printed for review and we just got told to sign on the electronic computer in the finance office and didn't really get to thoroughly review the breakdown of...
Cars.com Review
- December 03, 2024
Overall we had a good experience at the dealership. I wish things weren't so rushed at the end when we were signing papers. Nothing was printed for review and we just got told to sign on the electronic computer in the finance office and didn't really get to thoroughly review the breakdown of...
Google Review
- December 01, 2024
It was a great experience working with Eric. He went above and beyond to ensure my car-buying experience was enjoyable and thorough. He was patient with the time frame I needed to make a decision and gave me the autonomy to ultimately choose the perfect vehicle for my needs.
Response from the owner Replied: Thank you for sharing your experience, Lenny! We value your feedback and your business. We hope to see you again in the future! Take care!
Google Review
- November 30, 2024
Had an amazingly great experience at this dealership. We were on the fence about moving up to a Mercedes, but Kyle made it a joy. We are so excited about our new vehicle. Thank you!
Response from the owner Replied: Thank you for your 5-star review, Jeremy! We value your feedback and your business, and we hope to see you again in the future!
DealerRater Review
- November 30, 2024
Everything was perfect. Anytime I need servicing the team delivers a positive experience. Garrett is always amazing!
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- November 30, 2024
Everything was perfect. Anytime I need servicing the team delivers a positive experience. Garrett is always amazing!
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- November 27, 2024
My experience here was great, from the phone call to see if the vehicle is was wanting was available, to making the deal. Gardner was great to work with.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- November 27, 2024
My experience here was great, from the phone call to see if the vehicle is was wanting was available, to making the deal. Gardner was great to work with.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- November 25, 2024
Vivian has been great to work with and has continued to provide follow up and solutions for additional work we need to have completed.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- November 25, 2024
Vivian has been great to work with and has continued to provide follow up and solutions for additional work we need to have completed.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- November 23, 2024
Enjoyed working with Dave who was very knowledgeable and professional , we will continue to work with him in the future and will recommend our family to reach for any future business
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- November 23, 2024
Enjoyed working with Dave who was very knowledgeable and professional , we will continue to work with him in the future and will recommend our family to reach for any future business
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- November 23, 2024
Fantastic service, keeping the customer first and delivering a great buying experience. Alan went above and beyond to make sure we were satisfied and the transaction went smoothly. Definitely recommend this dealership.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- November 23, 2024
Fantastic service, keeping the customer first and delivering a great buying experience. Alan went above and beyond to make sure we were satisfied and the transaction went smoothly. Definitely recommend this dealership.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Google Review
- November 20, 2024
Alan is awesome
Response from the owner Replied: Thank you for sharing your experience, Matt! We value your feedback and your business. We hope to see you again in the future! Take care!
Google Review
- November 20, 2024
Fantastic service from start to finish, we are extremely happy!!
Response from the owner Replied: Thank you for your 5-star review, Todd! We value your feedback and your business, and we hope to see you again in the future!
DealerRater Review
- November 19, 2024
My appointment on this visit went very smoothly. The time quoted to get the work done was on point. Communications with my advisor resulted in a positive outcome
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- November 19, 2024
My appointment on this visit went very smoothly. The time quoted to get the work done was on point. Communications with my advisor resulted in a positive outcome
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Google Review
- November 18, 2024
DealerRater Review
- November 17, 2024
They are great, they keep you updated on every step of the way. They make sure you are taken care of if the repairs will take a while. Always willing to provide a loaner car.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- November 17, 2024
They are great, they keep you updated on every step of the way. They make sure you are taken care of if the repairs will take a while. Always willing to provide a loaner car.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- November 17, 2024
Lisa and the staff I met were great and helpful. The two people in service were helpful but don’t know their names
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- November 17, 2024
Lisa and the staff I met were great and helpful. The two people in service were helpful but don’t know their names
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- November 15, 2024
Really good customer service and friendly, they answer all the questions that I need help.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- November 15, 2024
Really good customer service and friendly, they answer all the questions that I need help.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Google Review
- November 14, 2024
Great service! Quick in and out. Great explanation of new car settings!
Response from the owner Replied: Thank you for sharing your experience, Alysha! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- November 14, 2024
They have always treated me extremely well and looked after every aspect of my service visit. When something seemed off, they did their best to make it right! Great customer service and attentive to the issues around the vehicle.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- November 14, 2024
They have always treated me extremely well and looked after every aspect of my service visit. When something seemed off, they did their best to make it right! Great customer service and attentive to the issues around the vehicle.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- November 10, 2024
Dave and Rossi were amazing to work with! The experience was incredible! Thank you! We will definitely be back!
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- November 10, 2024
Dave and Rossi were amazing to work with! The experience was incredible! Thank you! We will definitely be back!
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Google Review
- November 09, 2024
Response from the owner Replied: Thank you for the 5-star review, Adam!
Google Review
- November 09, 2024
Response from the owner Replied: Thank you for the 5-star review, Dylan!
Google Review
- November 04, 2024
Crawford and his team was and is so amazing to work with. He is honest, friendly and will go out of his way to help you. I highly recommend Benz of SLC.
Response from the owner Replied: Thank you for your feedback, Kolter! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- November 04, 2024
Vivan was very proactive in ensuring that my car was well taken care of and that it was a positive experience for me as well.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- November 04, 2024
Vivan was very proactive in ensuring that my car was well taken care of and that it was a positive experience for me as well.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- November 04, 2024
Vivian is the best!! Always goes above and beyond to help. 20 out of 10!!!
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- November 04, 2024
Vivian is the best!! Always goes above and beyond to help. 20 out of 10!!!
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- November 03, 2024
Everything went as expected, I waited for my car in their nice waiting area, the amount of time it took was as expected.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- November 03, 2024
Everything went as expected, I waited for my car in their nice waiting area, the amount of time it took was as expected.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- November 03, 2024
Your price for repairs is always more than I expect - Wow! This is all I want to say so if you don't like what I say tough Shefsky! ssss.vv,vmmxxxxxxx xxxxx xxxx xxxxx ssx xx xxx x x xxxx x xxxxx xxxx
Cars.com Review
- November 03, 2024
Your price for repairs is always more than I expect - Wow! This is all I want to say so if you don't like what I say tough Shefsky! ssss.vv,vmmxxxxxxx xxxxx xxxx xxxxx ssx xx xxx x x xxxx x xxxxx xxxx
DealerRater Review
- November 03, 2024
The service staff were attentive and very kind. They actually did find a loaner vehicle for me to drive. The manager Dave Bennion cid always most welcoming as is all his team. They kept me updated on the progress of the recall repair, the best service team !
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- November 03, 2024
The service staff were attentive and very kind. They actually did find a loaner vehicle for me to drive. The manager Dave Bennion cid always most welcoming as is all his team. They kept me updated on the progress of the recall repair, the best service team !
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Google Review
- November 02, 2024
Alan and the Mercedes Benz team ins SLC were so amazing with every part of the purchase. From the trade in to the reveal! The G580 is absolutely amazing and beautiful! I recommend them over any Benz dealership around. They truly care about their customers and go far beyond the norm.
Response from the owner Replied: Thank you for your feedback, Osmond! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Google Review
- October 29, 2024
My experience at Mercedes of Salt Lake was extraordinary. We went to look at a Tesla model Y listed on their website. The price was better for the year, mileage and features than anything we had seen elsewhere. Alan Satterfield made us very comfortable. We never felt any pressure at any time...
Response from the owner Replied: Thank you for sharing your experience, Laurence! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- October 28, 2024
Very professional and courteous service. General maintenance issues handled and solved within a day. Garret the rep was on top of things and kept me informed every step.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- October 28, 2024
Very professional and courteous service. General maintenance issues handled and solved within a day. Garret the rep was on top of things and kept me informed every step.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- October 27, 2024
Amazing and communicated well. Felt they had my best interest, and were very open and honest.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- October 27, 2024
Amazing and communicated well. Felt they had my best interest, and were very open and honest.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- October 26, 2024
Vivian is the best and now the only service advisor I will work with at any Mercedes dealership. Her attentiveness and service skills far surpass any of the other service advisors I have dealt with. She communicates clearly, keeps me updated on progress and makes sure all of my needs are met. She...
Cars.com Review
- October 26, 2024
Vivian is the best and now the only service advisor I will work with at any Mercedes dealership. Her attentiveness and service skills far surpass any of the other service advisors I have dealt with. She communicates clearly, keeps me updated on progress and makes sure all of my needs are met. She...
DealerRater Review
- October 26, 2024
Prompt, pleasant experience. Dealer waiting area amenities are great. Service support was great as well as the parts department.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- October 26, 2024
Prompt, pleasant experience. Dealer waiting area amenities are great. Service support was great as well as the parts department.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- October 25, 2024
Your dealership has been responsive and effective in towards the completion of my needs. Cameron in service, has been extremely cooperative in assting me st all times.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- October 25, 2024
Your dealership has been responsive and effective in towards the completion of my needs. Cameron in service, has been extremely cooperative in assting me st all times.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- October 24, 2024
Excellent service department. The best! Angela was wonderful in setting everything up for us and Jacob communicated well and was got the job done in amazing time! Well done!
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- October 24, 2024
Excellent service department. The best! Angela was wonderful in setting everything up for us and Jacob communicated well and was got the job done in amazing time! Well done!
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Google Review
- October 22, 2024
I have never had a more stress free car buying experience than at this dealership. I had the honor of working with Spence Smith. He and his team made buying my DREAM car a wonderful experience, if I could give more than 5 stars I would!
Response from the owner Replied: Thank you for your 5-star review, Sage! We value your feedback and your business, and we hope to see you again in the future!
DealerRater Review
- October 21, 2024
Very knowledgeable, friendly and happy to spend time with test drive and discussion. Low pressure except when buying extras (undercoats, paint seals and window protection).
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- October 21, 2024
Very knowledgeable, friendly and happy to spend time with test drive and discussion. Low pressure except when buying extras (undercoats, paint seals and window protection).
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Google Review
- October 21, 2024
Response from the owner Replied: Thank you for the 5-star review, Jake!
DealerRater Review
- October 21, 2024
Alan was great to work with! Very knowledgeable about the vehicle we were looking for. The dealership did not have the exact car my wife was wanting, but Alan found it within 48 hrs and had it on the lot. Would definitely contact Alan again when we look for another Mercedes.
Dealer Replied: Thanks for your review! It is wonderful to hear that Alan provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
Cars.com Review
- October 21, 2024
Alan was great to work with! Very knowledgeable about the vehicle we were looking for. The dealership did not have the exact car my wife was wanting, but Alan found it within 48 hrs and had it on the lot. Would definitely contact Alan again when we look for another Mercedes.
Dealer Replied: Thanks for your review! It is wonderful to hear that Alan provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
DealerRater Review
- October 20, 2024
Vivian is terrific! Making me write fifteen words is stupid, demeaning, offensive, a waste of time. This is the last Ken Garff survey I’ll ever fill out.
Cars.com Review
- October 20, 2024
Vivian is terrific! Making me write fifteen words is stupid, demeaning, offensive, a waste of time. This is the last Ken Garff survey I’ll ever fill out.
DealerRater Review
- October 19, 2024
Dave was very professional and great to work with. The dealership made my vehicle purchase a good experience.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- October 19, 2024
Dave was very professional and great to work with. The dealership made my vehicle purchase a good experience.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- October 17, 2024
I purchased my CLS 450 while on vacation in Utah. My home is in Grand Junction, Co. There is no Mercedes dealer there. The star on the rear of my CLS became stuck in the open position and trying to have that remedied at home was not an option. I made an appointment with Garff in SLC And made the...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- October 17, 2024
I purchased my CLS 450 while on vacation in Utah. My home is in Grand Junction, Co. There is no Mercedes dealer there. The star on the rear of my CLS became stuck in the open position and trying to have that remedied at home was not an option. I made an appointment with Garff in SLC And made the...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- October 16, 2024
My Advisor Garrett was awesome! Had a loaner ready to go for me. Called and updated me on the the vehicle status. Even had a chance to wash and clean my car. Excellent customer service. Also needed a few parts and Dave was awesome. Gave me a few quotes on parts I needed, was very knowledgeable and...
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- October 16, 2024
My Advisor Garrett was awesome! Had a loaner ready to go for me. Called and updated me on the the vehicle status. Even had a chance to wash and clean my car. Excellent customer service. Also needed a few parts and Dave was awesome. Gave me a few quotes on parts I needed, was very knowledgeable and...
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Google Review
- October 15, 2024
Response from the owner Replied: Thank you for the 5-star review!
DealerRater Review
- October 15, 2024
Spence Smith made buying my DREAM car easy and so much fun! I don't know why you would go to any other dealership!
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- October 15, 2024
Spence Smith made buying my DREAM car easy and so much fun! I don't know why you would go to any other dealership!
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- October 15, 2024
Honest and caring. Really listen to the features you want and finds the car that meets your needs.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- October 15, 2024
Honest and caring. Really listen to the features you want and finds the car that meets your needs.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- October 15, 2024
This is our sixth Mercedes-Benz purchase but our first experience at Ken Garff Mercedes-Benz of Salt Lake City. Suffice it say, it won't be our last time to purchase from this dealership! Our buying experience was first rate. Miles McCabe, our Certified Sales Consultant, was professional, engaging...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- October 15, 2024
This is our sixth Mercedes-Benz purchase but our first experience at Ken Garff Mercedes-Benz of Salt Lake City. Suffice it say, it won't be our last time to purchase from this dealership! Our buying experience was first rate. Miles McCabe, our Certified Sales Consultant, was professional, engaging...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- October 14, 2024
Vivian set up the service and completed everything I needed. I was very pleased with the quality of work
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- October 14, 2024
Vivian set up the service and completed everything I needed. I was very pleased with the quality of work
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- October 14, 2024
Easy to set up service. Great communication. Timely delivery of car. Just a bit expensive!
Cars.com Review
- October 14, 2024
Easy to set up service. Great communication. Timely delivery of car. Just a bit expensive!
Google Review
- October 13, 2024
Couldn’t have been a better experience!
Response from the owner Replied: Thank you for sharing your experience, Jeffrey! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- October 13, 2024
Communication and service were the best. Why do you need fifteen words when short and pithy are better
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- October 13, 2024
Communication and service were the best. Why do you need fifteen words when short and pithy are better
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- October 12, 2024
The dealership is only as good as its people, and Cameron is a great ambassador.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- October 12, 2024
The dealership is only as good as its people, and Cameron is a great ambassador.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Google Review
- October 12, 2024
I recently purchased a car from David, and the experience was fantastic from start to finish. David provided exceptional service, making the entire process quick, easy, and stress-free. He was knowledgeable, attentive, and made sure all of my questions were answered. If you’re looking for a smooth...
Response from the owner Replied: Thank you, Parth! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- October 09, 2024
Vivian was so nice and helpful and made the whole process of my visit easy. Thank you Vivian.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- October 09, 2024
Vivian was so nice and helpful and made the whole process of my visit easy. Thank you Vivian.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- October 09, 2024
Ken Garff has always provided me with prompt and polite service within appropriate limits and have often exceeded my expectations.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- October 09, 2024
Ken Garff has always provided me with prompt and polite service within appropriate limits and have often exceeded my expectations.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- October 08, 2024
Eric Amaral was a wonderful sales person--professional and worked with whatever we needed. It was a pleasure to buy a car from him. Rossi Yerage made the financial aspect of the purchase clear and concise. She was ready for us and clearly answered our questions. We so appreciated how quickly...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- October 08, 2024
Eric Amaral was a wonderful sales person--professional and worked with whatever we needed. It was a pleasure to buy a car from him. Rossi Yerage made the financial aspect of the purchase clear and concise. She was ready for us and clearly answered our questions. We so appreciated how quickly...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- October 08, 2024
SLC Mercedes is always great. Professional and kind. Really nice waiting room with coffee and fruit and snacks. I like the location...easy to get to and out of. Tony in service, is always more than helpful...goes over and above.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- October 08, 2024
SLC Mercedes is always great. Professional and kind. Really nice waiting room with coffee and fruit and snacks. I like the location...easy to get to and out of. Tony in service, is always more than helpful...goes over and above.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- October 08, 2024
The dealership was really nice and the people were extremely helpful and not pushy. I definitely would recommend to someone to come back to this dealership. They did feel like they were there to listen just like Ken Garff professes.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- October 08, 2024
The dealership was really nice and the people were extremely helpful and not pushy. I definitely would recommend to someone to come back to this dealership. They did feel like they were there to listen just like Ken Garff professes.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- October 07, 2024
did what they said they would do in a timely manner. bought the a&b package together to save $
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- October 07, 2024
did what they said they would do in a timely manner. bought the a&b package together to save $
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- October 05, 2024
Jacob was very professional I told him I have to get out by 9:30 he made sure I leave on time
Consumer Replied: I have one problem with service Is very hard to get appointments
Cars.com Review
- October 05, 2024
Jacob was very professional I told him I have to get out by 9:30 he made sure I leave on time
Consumer Replied: I have one problem with service Is very hard to get appointments
Cars.com Review
- October 04, 2024
Very professional and quality work. Completely satisfied with the repairs. Will always recommend them for sales and service.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- October 04, 2024
Very professional and quality work. Completely satisfied with the repairs. Will always recommend them for sales and service.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- October 04, 2024
Vivian and her team at Ken Garff Mercedes are great. Took excellent care of me and my 20+ year old CLK. Would highly recommend.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- October 04, 2024
Vivian and her team at Ken Garff Mercedes are great. Took excellent care of me and my 20+ year old CLK. Would highly recommend.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- October 04, 2024
Timely follow-up and coordination. Very Professional. I will definitely be back in the future.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- October 04, 2024
Timely follow-up and coordination. Very Professional. I will definitely be back in the future.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- October 02, 2024
dealer, tech., and everyone were responsive, knowledgable, and prompt with regards to addressing the problem with my vehicle
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- October 02, 2024
dealer, tech., and everyone were responsive, knowledgable, and prompt with regards to addressing the problem with my vehicle
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- October 02, 2024
Everyone was nice and friendly and took great care of my car. It was more than I expected.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- October 02, 2024
Everyone was nice and friendly and took great care of my car. It was more than I expected.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- October 01, 2024
Cameron does a great job. Service is having a hard time finding problems with my vehicle. Could improve on washing cars. It’s ok but could could be better. Service has always been very good over the last 20+yeers. Thanks
Cars.com Review
- October 01, 2024
Cameron does a great job. Service is having a hard time finding problems with my vehicle. Could improve on washing cars. It’s ok but could could be better. Service has always been very good over the last 20+yeers. Thanks
DealerRater Review
- October 01, 2024
Cameron provides us top notch service without being pushy. He gets me in&out quickly.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- October 01, 2024
Cameron provides us top notch service without being pushy. He gets me in&out quickly.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- September 29, 2024
My adviser Garrett was cordial and helpful.. I do all my car services at the Mercedes dealer so to me is important to have good customer service.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 29, 2024
My adviser Garrett was cordial and helpful.. I do all my car services at the Mercedes dealer so to me is important to have good customer service.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- September 28, 2024
Garrett was great he kept me posted had my car clean . great service would definitely come back again
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 28, 2024
Garrett was great he kept me posted had my car clean . great service would definitely come back again
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Google Review
- September 27, 2024
Outstanding Service! Highly Recommend Lisa Galarza!I recently worked with Lisa Galarza to get my car shipped all the way to California, and the process couldn’t have been smoother! She answered all my questions promptly and kept me informed every step of the way, making what could have been a...
Response from the owner Replied: Thank you, Georgina! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- September 26, 2024
Lisa was amazing, very friendly, very professional, very knowledgable. Dealer setting is great. Very satisfied overall
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 26, 2024
Lisa was amazing, very friendly, very professional, very knowledgable. Dealer setting is great. Very satisfied overall
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- September 25, 2024
I own both a Mercedes and a Land Rover Defender, both acquired from Ken Garff. So have experienced Ken Garff at several levels on two brands. Having bought many cars in the past 40+ years, I can state that KG is the best dealer with which I have worked - whether talking about sales or service
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- September 25, 2024
I own both a Mercedes and a Land Rover Defender, both acquired from Ken Garff. So have experienced Ken Garff at several levels on two brands. Having bought many cars in the past 40+ years, I can state that KG is the best dealer with which I have worked - whether talking about sales or service
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- September 25, 2024
The entire team was phenomenal. A Big Kudos to Lisa who exemplified what a Salesperson should be. She was kind, aggressively thoughtful, went above and beyond my requests and ensured the integrity of the sale the entire way through. She is the reason for My Purchase. Ken definitely got the deal...
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- September 25, 2024
The entire team was phenomenal. A Big Kudos to Lisa who exemplified what a Salesperson should be. She was kind, aggressively thoughtful, went above and beyond my requests and ensured the integrity of the sale the entire way through. She is the reason for My Purchase. Ken definitely got the deal...
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- September 24, 2024
Great dealership with great people. Only drawback was that they did not wash my car.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 24, 2024
Great dealership with great people. Only drawback was that they did not wash my car.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- September 24, 2024
Typically, obtaining automotive services can be a costly and unpleasant experience. However, this dealership stands out as an exception. I had the pleasure of working with Garrett and Vivian, two exceptional service representatives who transformed the process into a seamless and enjoyable one. Their...
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- September 24, 2024
Typically, obtaining automotive services can be a costly and unpleasant experience. However, this dealership stands out as an exception. I had the pleasure of working with Garrett and Vivian, two exceptional service representatives who transformed the process into a seamless and enjoyable one. Their...
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- September 24, 2024
Great experience working with Spence and the Mercedes team. As always, I appreciate there proffessionalism.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- September 24, 2024
Great experience working with Spence and the Mercedes team. As always, I appreciate there proffessionalism.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- September 22, 2024
Vivian is warm and friendly and always updates me with my car when it has changes
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- September 22, 2024
Vivian is warm and friendly and always updates me with my car when it has changes
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Google Review
- September 19, 2024
Such a great experience!! No pressure! Very informative on questions we had. They took such great care care of us!! Went out the door with a beautiful used car, warranty and everything needed to give us peace of mind!
Response from the owner Replied: Thank you for sharing your experience, Tina! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- September 19, 2024
I appreciate their willingness to get you scheduled for service as quickly as they can and it doesn’t feel like you’re being taken advantage of. Vivian and Braden were most helpful. Welcoming atmosphere and feels a bit more personal when the staff remembers your name .
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- September 19, 2024
I appreciate their willingness to get you scheduled for service as quickly as they can and it doesn’t feel like you’re being taken advantage of. Vivian and Braden were most helpful. Welcoming atmosphere and feels a bit more personal when the staff remembers your name .
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- September 18, 2024
Always have excellent service and enjoyed service working with Vivian. The car always comes back cleM
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- September 18, 2024
Always have excellent service and enjoyed service working with Vivian. The car always comes back cleM
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- September 18, 2024
Staff, specially Garret very communicative during the process. We liked the option to have a loner and we are planning to buy an electric one
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 18, 2024
Staff, specially Garret very communicative during the process. We liked the option to have a loner and we are planning to buy an electric one
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- September 18, 2024
Great service and very responsive to questions regarding the car, financing, and transportation of the vehicle.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 18, 2024
Great service and very responsive to questions regarding the car, financing, and transportation of the vehicle.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Google Review
- September 17, 2024
thank you Lisa for helping me find the perfect vehicle for my needs! I highly recommend this dealership
Response from the owner Replied: Thank you for your feedback! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Google Review
- September 17, 2024
I had a fantastic experience purchasing my car with Dave Laccoarce at Mercedes Benz of Salt Lake City. From start to finish, Dave made the entire transaction process smooth and hassle-free. Having bought my car remotely, Dave always answered my many questions and sent detailed pics and videos. His...
Response from the owner Replied: Thank you for your feedback, Ed! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Google Review
- September 16, 2024
Response from the owner Replied: Thank you for the 5-star review, Jennifer!
DealerRater Review
- September 16, 2024
This dealership is exceptional in every way -- honesty, efficiency, customer service and amenities. And the friendliness and compassion each of the employees demonstrates makes it such a great place to be. Additionally, their communication while cars are being serviced is wonderful.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- September 16, 2024
This dealership is exceptional in every way -- honesty, efficiency, customer service and amenities. And the friendliness and compassion each of the employees demonstrates makes it such a great place to be. Additionally, their communication while cars are being serviced is wonderful.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- September 15, 2024
Buying our certified used car was the most very best experience we had. Upfront Honesty very easy and Smooth Process. Thanks to the mercedes-Benz team at the Salt Lake dealership. A special shoutout to Gardner C. He was very Professional Respectful and very hard to get us the best deal. Thank you...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- September 15, 2024
Buying our certified used car was the most very best experience we had. Upfront Honesty very easy and Smooth Process. Thanks to the mercedes-Benz team at the Salt Lake dealership. A special shoutout to Gardner C. He was very Professional Respectful and very hard to get us the best deal. Thank you...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Google Review
- September 15, 2024
Last week, I purchased a Mercedes-Benz EQB from Mercedes-Benz of Salt Lake City and had an exceptional experience, largely due to Dillon Jones, the representative who assisted me. From the moment I walked into the dealership, Dillon's professionalism and thorough knowledge of the EQB stood out. He...
Response from the owner Replied: Thank you for your feedback, Alan! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 15, 2024
Last week, I purchased a Mercedes-Benz EQB from Mercedes-Benz of Salt Lake City and had an exceptional experience, largely due to Dillon Jones, the representative who assisted me. From the moment I walked into the dealership, Dillon's professionalism and thorough knowledge of the EQB stood out. He...
Dealer Replied: Thanks for your review! It is wonderful to hear that Dillon provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
Cars.com Review
- September 15, 2024
Last week, I purchased a Mercedes-Benz EQB from Mercedes-Benz of Salt Lake City and had an exceptional experience, largely due to Dillon Jones, the representative who assisted me. From the moment I walked into the dealership, Dillon's professionalism and thorough knowledge of the EQB stood out. He...
Dealer Replied: Thanks for your review! It is wonderful to hear that Dillon provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
DealerRater Review
- September 14, 2024
This service team is always so thoughtful! Had a few wrinkles last visit and they were terrific in managing the situation.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 14, 2024
This service team is always so thoughtful! Had a few wrinkles last visit and they were terrific in managing the situation.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- September 14, 2024
Excellent customer service and care! I am never disappointed by the support and care I receive.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- September 14, 2024
Excellent customer service and care! I am never disappointed by the support and care I receive.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Google Review
- September 14, 2024
Response from the owner Replied: Thank you for the 5-star review!
DealerRater Review
- September 13, 2024
Service was great. Got my car done in a timely manner. The service people were very polite.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- September 13, 2024
Service was great. Got my car done in a timely manner. The service people were very polite.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- September 13, 2024
lisa g and his tesm is amazing... i b in others dealers and this one is amazing love people don't pushing you .. and haven alot respect for the others..., i really appreciate to lisa for make Everything to help me
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 13, 2024
lisa g and his tesm is amazing... i b in others dealers and this one is amazing love people don't pushing you .. and haven alot respect for the others..., i really appreciate to lisa for make Everything to help me
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- September 12, 2024
Vivian was very responsive and helpful while the techs tried to understand why I have “indicator messages” constantly going off. However I am still having messages popping up. This issue needs to be resolved. When you pay for, and choose to drive a Mercedes, you shouldn’t have to deal with...
Cars.com Review
- September 12, 2024
Vivian was very responsive and helpful while the techs tried to understand why I have “indicator messages” constantly going off. However I am still having messages popping up. This issue needs to be resolved. When you pay for, and choose to drive a Mercedes, you shouldn’t have to deal with...
DealerRater Review
- September 12, 2024
Super nice staff! I had an amazing experience as they were patient with our situation and we were able to get into an awesome Mercedes that fit our situation perfectly.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- September 12, 2024
Super nice staff! I had an amazing experience as they were patient with our situation and we were able to get into an awesome Mercedes that fit our situation perfectly.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- September 12, 2024
It is a nice location. I like the amenities provided for guests. Professional service given.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- September 12, 2024
It is a nice location. I like the amenities provided for guests. Professional service given.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- September 08, 2024
Erick was amazing very knowledgeable He was very patient and very helpful answered all questions
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 08, 2024
Erick was amazing very knowledgeable He was very patient and very helpful answered all questions
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- September 08, 2024
very informative and helpful, good service and explanation for the warning message that shown in my car.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- September 08, 2024
very informative and helpful, good service and explanation for the warning message that shown in my car.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- September 07, 2024
Friendly and efficient work was done on time and car was clean when i picked it up
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 07, 2024
Friendly and efficient work was done on time and car was clean when i picked it up
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- September 06, 2024
Always the most wonderful dealership to work with!!. Mercedes of Salt Lake City is the quickest and smoothest purchase!!
Consumer Replied: I go through vehicles quickly. MB Salt Lake City is always so great to purchase a new or used vehicle there!!
Cars.com Review
- September 06, 2024
Always the most wonderful dealership to work with!!. Mercedes of Salt Lake City is the quickest and smoothest purchase!!
Consumer Replied: I go through vehicles quickly. MB Salt Lake City is always so great to purchase a new or used vehicle there!!
DealerRater Review
- September 06, 2024
The best place to buy a car They help me a lot Rossi is the best
Cars.com Review
- September 06, 2024
The best place to buy a car They help me a lot Rossi is the best
DealerRater Review
- September 04, 2024
I came on Saturday so there were no crowds. Garret met me at the door. He helped me before. Garret listened to me well and took notes of what my needs are for service. He also kept me updated on the progress and explained that it could take a little longer. By the time I got the car it was cleaned...
Cars.com Review
- September 04, 2024
I came on Saturday so there were no crowds. Garret met me at the door. He helped me before. Garret listened to me well and took notes of what my needs are for service. He also kept me updated on the progress and explained that it could take a little longer. By the time I got the car it was cleaned...
DealerRater Review
- September 03, 2024
The best car buying experience ever! Miles was phenomenal and I will be back in the future!
Cars.com Review
- September 03, 2024
The best car buying experience ever! Miles was phenomenal and I will be back in the future!
DealerRater Review
- September 01, 2024
Service always a good experiance. Management and Sales are great to work with. I recommend them all the time.
Cars.com Review
- September 01, 2024
Service always a good experiance. Management and Sales are great to work with. I recommend them all the time.
DealerRater Review
- September 01, 2024
Totally satisfied with service. Vivian was spectacular She made the drop off effortless and had car ready as planned
Cars.com Review
- September 01, 2024
Totally satisfied with service. Vivian was spectacular She made the drop off effortless and had car ready as planned
DealerRater Review
- September 01, 2024
Great service: Got a loaner. Spence is a great salesman and follow through with services and repairs . Service manager is very accessible
Cars.com Review
- September 01, 2024
Great service: Got a loaner. Spence is a great salesman and follow through with services and repairs . Service manager is very accessible
DealerRater Review
- August 30, 2024
Cameron was great, very helpful and cordial; not like that woman from my previous visit that was very rude and disrespectful. I appreciate Cameron’s great service.
Cars.com Review
- August 30, 2024
Cameron was great, very helpful and cordial; not like that woman from my previous visit that was very rude and disrespectful. I appreciate Cameron’s great service.
DealerRater Review
- August 30, 2024
Alan was terrific! Endlessly patient as we tried to decide what we wanted to do amidst back and forth visits to our eye doctor. Finally made a very good deal that satisfied our needs. We will be back soon for a second car!
Cars.com Review
- August 30, 2024
Alan was terrific! Endlessly patient as we tried to decide what we wanted to do amidst back and forth visits to our eye doctor. Finally made a very good deal that satisfied our needs. We will be back soon for a second car!
DealerRater Review
- August 29, 2024
Braiden was super communicative and professional in setting my expectations. He constantly kept me up to date with the service done to my car and provided a loaner when the service extended beyond the proposed timeframe of completion.
Cars.com Review
- August 29, 2024
Braiden was super communicative and professional in setting my expectations. He constantly kept me up to date with the service done to my car and provided a loaner when the service extended beyond the proposed timeframe of completion.
DealerRater Review
- August 29, 2024
I was giving good communication during the service and I appreciated that. I was a little surprised the car wasn't put through the car wash however I'm not sure how that works these days. Other than that the service was great and the car runs wonderful! I had a good experience.
Cars.com Review
- August 29, 2024
I was giving good communication during the service and I appreciated that. I was a little surprised the car wasn't put through the car wash however I'm not sure how that works these days. Other than that the service was great and the car runs wonderful! I had a good experience.
DealerRater Review
- August 28, 2024
Great service and nice lounge. I always come back to this location, extremely friendly, helpful, and convenient.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- August 28, 2024
Great service and nice lounge. I always come back to this location, extremely friendly, helpful, and convenient.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Google Review
- August 28, 2024
We needed to make some last minute year end vehicle purchases, and had specific vehicles we were interested in. We searched most of the Western United States for a particular vehicle and found it on the last day of the year in Salt Lake City. We arrived after closing time (we'd been text messaging...
DealerRater Review
- August 27, 2024
If Braiden was the person I worked with when I was recently in, then he was great! The video of the review of my car was also very good. Though, I’m not sure they checked the air pressure on the spare tire. Also, the car cleaning was very good!!! Thanks!
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- August 27, 2024
If Braiden was the person I worked with when I was recently in, then he was great! The video of the review of my car was also very good. Though, I’m not sure they checked the air pressure on the spare tire. Also, the car cleaning was very good!!! Thanks!
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- August 27, 2024
Fast easy scheduling and service. Quality jobasfgsdfgrtgfghegdffgefg fghtgh dggtrhtrth efgergrgb dfgergrg fevers dfgvfe fev fgeg
Cars.com Review
- August 27, 2024
Fast easy scheduling and service. Quality jobasfgsdfgrtgfghegdffgefg fghtgh dggtrhtrth efgergrgb dfgergrg fevers dfgvfe fev fgeg
DealerRater Review
- August 27, 2024
Great experience as usual. Everyone is helpful and the service was quick and efficient. Thank you!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- August 27, 2024
Great experience as usual. Everyone is helpful and the service was quick and efficient. Thank you!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- August 27, 2024
Excellent service! Never been happier with a service department. My visit was seamless and efficient. Will definitely be a return customer!
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- August 27, 2024
Excellent service! Never been happier with a service department. My visit was seamless and efficient. Will definitely be a return customer!
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Google Review
- August 26, 2024
DealerRater Review
- August 25, 2024
Cameron was very helpful and made the visit very pleasurable. The work was excellent and had good value.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- August 25, 2024
Cameron was very helpful and made the visit very pleasurable. The work was excellent and had good value.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- August 25, 2024
I appreciate their attentiveness and efforts to have the work on my vehicle done in a timely manner.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- August 25, 2024
I appreciate their attentiveness and efforts to have the work on my vehicle done in a timely manner.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Google Review
- August 23, 2024
Bought remote, first time ever. Great experience, transaction went smooth and delivery exceeded expectations.
DealerRater Review
- August 23, 2024
Alan Satterfield was helpful throughout the sale and servicing process. He went out of his way from beginning to end.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- August 23, 2024
Alan Satterfield was helpful throughout the sale and servicing process. He went out of his way from beginning to end.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- August 23, 2024
very easy to communicate and had a great experience, would respond fast and let me knew everything if i had and questions
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- August 23, 2024
very easy to communicate and had a great experience, would respond fast and let me knew everything if i had and questions
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- August 22, 2024
They’ve always been very good to me, and my entire family! My daughter now has a Mercedes as well! We appreciate the kindness and professionalism we’ve experienced with Ken Garff Mercedes!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- August 22, 2024
They’ve always been very good to me, and my entire family! My daughter now has a Mercedes as well! We appreciate the kindness and professionalism we’ve experienced with Ken Garff Mercedes!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- August 22, 2024
I have been looking to buy a car online for awhile now. I had dealerships responding but when I told them I will not come to the dealership ( 4 hr. drive) they ignored me. Mercedes SLC responded and answered any questions I had. It was a very good experience and Spence would reply as soon as...
Cars.com Review
- August 22, 2024
I have been looking to buy a car online for awhile now. I had dealerships responding but when I told them I will not come to the dealership ( 4 hr. drive) they ignored me. Mercedes SLC responded and answered any questions I had. It was a very good experience and Spence would reply as soon as...
Google Review
- August 22, 2024
Response from the owner Replied: Thank you, Clayton!
DealerRater Review
- August 21, 2024
Service is always prompt, polite, and fast. Braiden is very knowledgeable and accommodating, and gives reliable and easily understandable information
Dealer Replied: Thanks for your review! It is wonderful to hear that Braiden provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
Cars.com Review
- August 21, 2024
Service is always prompt, polite, and fast. Braiden is very knowledgeable and accommodating, and gives reliable and easily understandable information
Dealer Replied: Thanks for your review! It is wonderful to hear that Braiden provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
DealerRater Review
- August 21, 2024
Timely reliable service. First time customer. All the work completed as promised and on time.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- August 21, 2024
Timely reliable service. First time customer. All the work completed as promised and on time.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- August 21, 2024
They gave me a loan car so I didn’t have to wait or left stranded and was really good
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- August 21, 2024
They gave me a loan car so I didn’t have to wait or left stranded and was really good
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- August 21, 2024
Vivian was very nice and knowledgeable regarding the car. The service at Ken Garff Mercedes is always excellent.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- August 21, 2024
Vivian was very nice and knowledgeable regarding the car. The service at Ken Garff Mercedes is always excellent.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- August 21, 2024
Cameron and the team at Ken Garff Mercedes went above and beyond to find the best solution for my car. They were attentive, kind, understanding, and efficient about getting me back in my car quickly and keeping my maintenance costs low. Returning to Ken Garff is an easy choice for all of my...
Dealer Replied: Thanks for your review! It is wonderful to hear that Cameron provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
Cars.com Review
- August 21, 2024
Cameron and the team at Ken Garff Mercedes went above and beyond to find the best solution for my car. They were attentive, kind, understanding, and efficient about getting me back in my car quickly and keeping my maintenance costs low. Returning to Ken Garff is an easy choice for all of my...
Dealer Replied: Thanks for your review! It is wonderful to hear that Cameron provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
DealerRater Review
- August 21, 2024
Vivian gave us peace of mind that the issue with our Mercedes was being taken care of efficiently and effectively. Always a great experience
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- August 21, 2024
Vivian gave us peace of mind that the issue with our Mercedes was being taken care of efficiently and effectively. Always a great experience
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Google Review
- August 20, 2024
Absolutely amazed with their customer service. I needed a skid plate replaced and Chris was able to not only locate a discontinued part for me he had it shipped over night!!! Highly recommend! 10 out of 10. Thanks Chris and the team at Ken Garff Mercedes Benz.
Response from the owner Replied: Thank you for sharing your experience, Dillon! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- August 17, 2024
The staff was great to work with and kept me updated on of the repairs.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- August 17, 2024
The staff was great to work with and kept me updated on of the repairs.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- August 16, 2024
SLC dealership is the best & have gone there for years. Always attentive and personable, Toni and Cameron were very helpful and caring, as always.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- August 16, 2024
SLC dealership is the best & have gone there for years. Always attentive and personable, Toni and Cameron were very helpful and caring, as always.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Google Review
- August 16, 2024
Vivian was my service advisor and took great care of my older vehicle. Gave me great suggestions to keep my car running in top condition. Great service department!
Response from the owner Replied: Thank you for sharing your experience, Harvey! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- August 15, 2024
Easy to schedule service and I was able to get a loaner. Garrett (Service Advisor) kept me updated and informed. I highly recommend them and Garrett.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- August 15, 2024
Easy to schedule service and I was able to get a loaner. Garrett (Service Advisor) kept me updated and informed. I highly recommend them and Garrett.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- August 13, 2024
This was the best car buying experience I've ever had. Dave made the process easier. Unlike another dealership, he took me seriously. The next day, i took the car back in for seat, paint and windshield protection and again, I was treated very well.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- August 13, 2024
This was the best car buying experience I've ever had. Dave made the process easier. Unlike another dealership, he took me seriously. The next day, i took the car back in for seat, paint and windshield protection and again, I was treated very well.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- August 13, 2024
Besides waiting for longer then we were expected, they did really good job on the car .👍🏻
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- August 13, 2024
Besides waiting for longer then we were expected, they did really good job on the car .👍🏻
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- August 12, 2024
Very friendly and responsive service professionals! Service was completed on time and was ready for pickup before as scheduled.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- August 12, 2024
Very friendly and responsive service professionals! Service was completed on time and was ready for pickup before as scheduled.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- August 12, 2024
Vivian Montes is responsive, caring, thorough, and prompt in all communications and making sure I am not inconvenienced. Dave Bennion is always diligent in ensuring my needs are met.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- August 12, 2024
Vivian Montes is responsive, caring, thorough, and prompt in all communications and making sure I am not inconvenienced. Dave Bennion is always diligent in ensuring my needs are met.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- August 12, 2024
Kameron routinely takes excellent care of me. He is always attentive to getting me to and from the dealership which is really important with my work. He provides me updates and is highly attentive to texting, which is additionally helpful.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- August 12, 2024
Kameron routinely takes excellent care of me. He is always attentive to getting me to and from the dealership which is really important with my work. He provides me updates and is highly attentive to texting, which is additionally helpful.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Google Review
- August 11, 2024
The service is wonderful and they are always attentive to customers! Erick is extraordinary ✅La atención es maravillosa y siempre están atentos de los clientes! Erick es extraordinario ✅
Response from the owner Replied: ¡Gracias por la revisión de 5 estrellas! Valoramos sus comentarios y su negocio. ¡Esperamos verte nuevamente en el futuro! ¡Cuidarse!
DealerRater Review
- August 11, 2024
Braiden was great to work with and went out of his way to help me. He took such good care of my car and me! I also appreciate the mechanic and the parts department that made it easy to get done what I needed thank you!😊
Dealer Replied: Thanks for your review! It is wonderful to hear that Braiden provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
Cars.com Review
- August 11, 2024
Braiden was great to work with and went out of his way to help me. He took such good care of my car and me! I also appreciate the mechanic and the parts department that made it easy to get done what I needed thank you!😊
Dealer Replied: Thanks for your review! It is wonderful to hear that Braiden provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
DealerRater Review
- August 08, 2024
It was comfortable and they worked with us so we spent little wasted time. Very efficient and friendly.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- August 08, 2024
It was comfortable and they worked with us so we spent little wasted time. Very efficient and friendly.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- August 07, 2024
(COMUNICATION)15 That is 15 words if you paid attention in your math classes my friend.
Cars.com Review
- August 07, 2024
(COMUNICATION)15 That is 15 words if you paid attention in your math classes my friend.
DealerRater Review
- August 06, 2024
Garret was very professional! The waiting area was clean and offered snacks. In summary, it was a good experience as personnel were friendly and professional.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- August 06, 2024
Garret was very professional! The waiting area was clean and offered snacks. In summary, it was a good experience as personnel were friendly and professional.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- August 04, 2024
Scheduling my service appointment was easy and my service coordinator was very responsive to my questions and concerns
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- August 04, 2024
Scheduling my service appointment was easy and my service coordinator was very responsive to my questions and concerns
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- August 03, 2024
Outstanding dealership and great staff. I have confidence in all they do for both of my Mercedes .
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- August 03, 2024
Outstanding dealership and great staff. I have confidence in all they do for both of my Mercedes .
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- August 03, 2024
Vivían and Garret were incredibly helpful and friendly. Vivian explained in detail what my car required; she is the best!!
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- August 03, 2024
Vivían and Garret were incredibly helpful and friendly. Vivian explained in detail what my car required; she is the best!!
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- August 03, 2024
Thank you to Mercedes of Salt Lake especially Spence Smith who took time to assist us in finding the car that works best for us. His patience in explaining the features of our new vehicle in detail was so appreciated. An overall great experience.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- August 03, 2024
Thank you to Mercedes of Salt Lake especially Spence Smith who took time to assist us in finding the car that works best for us. His patience in explaining the features of our new vehicle in detail was so appreciated. An overall great experience.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- August 02, 2024
Ken Garff Mercedes Benz took care of warranty item and checked out other concerns. They washed the car when done. They also provided an EV loaner car which was greatly appreciated since we live 50 miles away from the dealership.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- August 02, 2024
Ken Garff Mercedes Benz took care of warranty item and checked out other concerns. They washed the car when done. They also provided an EV loaner car which was greatly appreciated since we live 50 miles away from the dealership.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- August 01, 2024
Vivian was great! I enjoyed working with her very much. Service was completed on time and on budget.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- August 01, 2024
Vivian was great! I enjoyed working with her very much. Service was completed on time and on budget.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- July 31, 2024
Great service. Braiden provided excellent communication. Everything was handled very professionally and efficiently. Highly recommended.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- July 31, 2024
Great service. Braiden provided excellent communication. Everything was handled very professionally and efficiently. Highly recommended.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Google Review
- July 31, 2024
Everything about the dealership was fantastic: the showroom, the service, the broad inventory selection and the deal I got. Both the salesman I worked with, Spence, and the sales manager, Crawford, were extremely professional, straight-up and a pleasure to work with. I highly recommend Ken Garff...
Response from the owner Replied: Thank you for sharing your experience, Andy! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- July 28, 2024
Vivian Montes was very professional and responsive to any questions that I had as well as updating me with where my car repair was in process. Vivian is one of the better service agents that I have had the pleasure to work with over the years of bringing my car in for service. The reason I gave SLC...
Cars.com Review
- July 28, 2024
Vivian Montes was very professional and responsive to any questions that I had as well as updating me with where my car repair was in process. Vivian is one of the better service agents that I have had the pleasure to work with over the years of bringing my car in for service. The reason I gave SLC...
DealerRater Review
- July 28, 2024
Excellent customer service! Treated my 10 year old car like it was a brand new one.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- July 28, 2024
Excellent customer service! Treated my 10 year old car like it was a brand new one.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- July 27, 2024
I was very satisfied with their service and how quickly they took care of me.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- July 27, 2024
I was very satisfied with their service and how quickly they took care of me.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
CarGurus Review
- July 27, 2024
DealerRater Review
- July 27, 2024
Cameron was awesome and helped me when there were no other Service Advisors around. I really appreciate it!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- July 27, 2024
Cameron was awesome and helped me when there were no other Service Advisors around. I really appreciate it!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- July 27, 2024
Excellent customer service and very communicative with all my issues. Vivian has been outstanding. Definitely coming back to Mercedes Benz of Salt Lake City.
Cars.com Review
- July 27, 2024
Excellent customer service and very communicative with all my issues. Vivian has been outstanding. Definitely coming back to Mercedes Benz of Salt Lake City.
DealerRater Review
- July 27, 2024
Prompt, professional, informative service. Excellent showroom and lounge facilities. Always clean and relaxing. Great experience.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- July 27, 2024
Prompt, professional, informative service. Excellent showroom and lounge facilities. Always clean and relaxing. Great experience.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- July 25, 2024
If this review is for my A service on my GLC300, I did not work with Vivian. The service rep was Cameron. If this rating is for Cameron, I would give him five stars. I have worked with Vivian in the past, but feel that Cameron did a better job at discussing and listening to all of the issues that...
Cars.com Review
- July 25, 2024
If this review is for my A service on my GLC300, I did not work with Vivian. The service rep was Cameron. If this rating is for Cameron, I would give him five stars. I have worked with Vivian in the past, but feel that Cameron did a better job at discussing and listening to all of the issues that...
DealerRater Review
- July 24, 2024
Direct and transparent and super helpful, I didn’t feel as if I had to push the team for answers.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- July 24, 2024
Direct and transparent and super helpful, I didn’t feel as if I had to push the team for answers.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- July 24, 2024
Everything is going well so far. Excellent customer service and the finance department. Thank you Gardner and Rossi for making my experience positive
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- July 24, 2024
Everything is going well so far. Excellent customer service and the finance department. Thank you Gardner and Rossi for making my experience positive
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- July 24, 2024
Wonderful experience overall. Rozzi and Gardner made everything a total breeze! Will definitely buy more cars in the future.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- July 24, 2024
Wonderful experience overall. Rozzi and Gardner made everything a total breeze! Will definitely buy more cars in the future.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- July 24, 2024
Best service experience ever at a dealership. Garrett took great care of us and helped us with a tire repair…and got it done quickly. Highly recommend Ken Garff MB of SLC. They are first class!
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- July 24, 2024
Best service experience ever at a dealership. Garrett took great care of us and helped us with a tire repair…and got it done quickly. Highly recommend Ken Garff MB of SLC. They are first class!
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- July 24, 2024
They are very responsive. Braiden kept me updated on status. They are a great service department.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- July 24, 2024
They are very responsive. Braiden kept me updated on status. They are a great service department.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Google Review
- July 24, 2024
The buying experience at Mercedes of SLC for the 2024 E450 was notably efficient and pleasant. Lisa, our sales representative, ensured a smooth process from start to finish, demonstrating excellent customer service skills. However, upon receiving the new car, we noticed a few cosmetic issues....
Response from the owner Replied: Thank you for your 5-star review, Grant! We value your feedback and your business, and we hope to see you again in the future!
Google Review
- July 24, 2024
Response from the owner Replied: Thank you for the 5-star review, Kathy!
DealerRater Review
- July 24, 2024
Alan Satterwhite was amazing in meeting and exceeding our expectations with answering questions and providing information regarding our purchase. If I owned a dealership, I would want salespeople like Alan working for me. Rossi was equally enjoyable to work with as well. Many thanks to both of them...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- July 24, 2024
Alan Satterwhite was amazing in meeting and exceeding our expectations with answering questions and providing information regarding our purchase. If I owned a dealership, I would want salespeople like Alan working for me. Rossi was equally enjoyable to work with as well. Many thanks to both of them...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- July 22, 2024
Miles and Rossi created a great buying experience for me. I felt no pressure, no gimmicks, etc. and I appreciate that.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- July 22, 2024
Miles and Rossi created a great buying experience for me. I felt no pressure, no gimmicks, etc. and I appreciate that.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- July 21, 2024
Dave Laccoarce made the entire process of purchasing my Mercedes as painless and straight forward as possible. He also continued to follow up after the purchase to make sure the car is exceeding all my expectations.
Dealer Replied: Thanks for your review! It is wonderful to hear that Dave provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
Cars.com Review
- July 21, 2024
Dave Laccoarce made the entire process of purchasing my Mercedes as painless and straight forward as possible. He also continued to follow up after the purchase to make sure the car is exceeding all my expectations.
Dealer Replied: Thanks for your review! It is wonderful to hear that Dave provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
DealerRater Review
- July 20, 2024
Vivian was extremely professional and helpful. We really appreciate they were able to squeeze us in for a service. We were on a roadtrip and wanted to ensure the safety of our family during our travels. Thank you to Vivian, Ken and the whole team!
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- July 20, 2024
Vivian was extremely professional and helpful. We really appreciate they were able to squeeze us in for a service. We were on a roadtrip and wanted to ensure the safety of our family during our travels. Thank you to Vivian, Ken and the whole team!
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- July 20, 2024
The $3k down payment was not fully discussed during the sales process…so I was surprised at the closing…🤷
Dealer Replied: Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Dave Bennion, General Manager daveb@kengarff.com
Cars.com Review
- July 20, 2024
The $3k down payment was not fully discussed during the sales process…so I was surprised at the closing…🤷
Dealer Replied: Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Dave Bennion, General Manager daveb@kengarff.com
DealerRater Review
- July 20, 2024
Good Service that you can trust.Staff is polite and willing to work with you on scheduling.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- July 20, 2024
Good Service that you can trust.Staff is polite and willing to work with you on scheduling.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Google Review
- July 19, 2024
Response from the owner Replied: Thank you, Niloufar! We sincerely appreciate your business!
DealerRater Review
- July 19, 2024
Garrett my service manager was awesome and very knowledgeable, thank you Garrett. See you soon
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- July 19, 2024
Garrett my service manager was awesome and very knowledgeable, thank you Garrett. See you soon
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- July 19, 2024
The team there is awesome! They had great communication and provided updates on the status of the serivice.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- July 19, 2024
The team there is awesome! They had great communication and provided updates on the status of the serivice.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Google Review
- July 19, 2024
Had an excellent experience with servicing my Mercedes GLA! If you need your car serviced in the SLC area ask for Vivian! She did a great job taking care of my needs and communicating every detail to me throughout the process! My car needed a lot of work and is running so great now, it feels brand...
Response from the owner Replied: Thank you, Sterling! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- July 19, 2024
Jesse was great. Very informative and transparent. Went out of his way to make sure we were comfortable with all of the controls in the car. Gave us his personal number if we have any questions.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- July 19, 2024
Jesse was great. Very informative and transparent. Went out of his way to make sure we were comfortable with all of the controls in the car. Gave us his personal number if we have any questions.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- July 18, 2024
Vivian and Dave Bennion were responsive and attentive to my needs and concerns. Vivian kept me informed.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- July 18, 2024
Vivian and Dave Bennion were responsive and attentive to my needs and concerns. Vivian kept me informed.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- July 18, 2024
The service was great. I was taken care of, kept informed of the progress, and got back my car with everything taken care of.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- July 18, 2024
The service was great. I was taken care of, kept informed of the progress, and got back my car with everything taken care of.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- July 18, 2024
Vívian was very helpful the whole time, they were able to take my car and figure out the issue. Couldn’t be happier with my experience
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- July 18, 2024
Vívian was very helpful the whole time, they were able to take my car and figure out the issue. Couldn’t be happier with my experience
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- July 18, 2024
Dealership was very clean and people very friendly. We had a very seamless and wonderful experience
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- July 18, 2024
Dealership was very clean and people very friendly. We had a very seamless and wonderful experience
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- July 18, 2024
The assigned advisor usually is very helpful and kind, but the other staff seems cold sometimes.
Cars.com Review
- July 18, 2024
The assigned advisor usually is very helpful and kind, but the other staff seems cold sometimes.
DealerRater Review
- July 17, 2024
Dave Bennion is the best! I will never go to another dealer. He surpasseses all expectations.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- July 17, 2024
Dave Bennion is the best! I will never go to another dealer. He surpasseses all expectations.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- July 17, 2024
Never have I ever had such amazing service in all of my life. Dave Bennion and Eric Amaral are wizards at finding the perfect car, and they've done it twice for me. It's basically the four seasons of car dealerships and I will only buy my cars from them in the future. Perhaps the greatest thing...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- July 17, 2024
Never have I ever had such amazing service in all of my life. Dave Bennion and Eric Amaral are wizards at finding the perfect car, and they've done it twice for me. It's basically the four seasons of car dealerships and I will only buy my cars from them in the future. Perhaps the greatest thing...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- July 17, 2024
I gives this place a 5 star rating. They listened to my concerns about 2 different issues, Angela the service manager was very helpful as well knowing about an issue before I even arrived and reassured me it would get handled. A special acknowledgement goes out to Vivianne the service writer. She...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- July 17, 2024
I gives this place a 5 star rating. They listened to my concerns about 2 different issues, Angela the service manager was very helpful as well knowing about an issue before I even arrived and reassured me it would get handled. A special acknowledgement goes out to Vivianne the service writer. She...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- July 16, 2024
Great service, very knowledgeable sales advisor, and overall nice experience. Would definitely recommend MB of Salt Lake city to anyone.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- July 16, 2024
Great service, very knowledgeable sales advisor, and overall nice experience. Would definitely recommend MB of Salt Lake city to anyone.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- July 16, 2024
As usual Garrett, my service advisor was amazing! I am alway so happy with the customer service at Ken Garff Mercedes. He makes sure I am updated throughout the entire process which is so much appreciated. 10 stars!
Dealer Replied: Thanks for your review! It is wonderful to hear that Garret provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
Cars.com Review
- July 16, 2024
As usual Garrett, my service advisor was amazing! I am alway so happy with the customer service at Ken Garff Mercedes. He makes sure I am updated throughout the entire process which is so much appreciated. 10 stars!
Dealer Replied: Thanks for your review! It is wonderful to hear that Garret provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
Google Review
- July 15, 2024
Arley & Braiden of Mercedes-Benz SLC, UT performed an outstanding job conducting scheduled maintenance & exposing vehicle concerns regarding my rear breaks. I valued his observation and had the brakes replaced. Braiden renewed my vehicle service contact and the vehicle will remain in excellent...
Response from the owner Replied: Thank you for sharing your experience, Billy! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- July 14, 2024
Vivian is wonderful, her customer service is top notch and she’s always available when I have an issue. The best!!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- July 14, 2024
Vivian is wonderful, her customer service is top notch and she’s always available when I have an issue. The best!!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- July 13, 2024
I always am treated nicely and quickly. I am kept well informed of my car’s progress.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- July 13, 2024
I always am treated nicely and quickly. I am kept well informed of my car’s progress.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- July 13, 2024
Attentive and helpful. They go out of their way to make you feel well taken care of
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- July 13, 2024
Attentive and helpful. They go out of their way to make you feel well taken care of
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- July 12, 2024
Car wash was complimentary but was poorly performed and the car looked dirtier than when I dropped it off.
Cars.com Review
- July 12, 2024
Car wash was complimentary but was poorly performed and the car looked dirtier than when I dropped it off.
DealerRater Review
- July 11, 2024
I always enjoy the service I receive, I get the best loaners and the best treatment. Braiden and all the techs are the best.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- July 11, 2024
I always enjoy the service I receive, I get the best loaners and the best treatment. Braiden and all the techs are the best.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- July 11, 2024
Vivian went out of her way to take good care of me. It made the experience that much better. I recommend MB of SLC highly.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- July 11, 2024
Vivian went out of her way to take good care of me. It made the experience that much better. I recommend MB of SLC highly.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- July 11, 2024
Great people and service. I will be back for sure. Thank you for everything and great service. Thank you.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- July 11, 2024
Great people and service. I will be back for sure. Thank you for everything and great service. Thank you.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- July 10, 2024
Everyone is so kind and personable. They all know their stuff as all of my questions were answered and the purchasing experience was very pleasant.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- July 10, 2024
Everyone is so kind and personable. They all know their stuff as all of my questions were answered and the purchasing experience was very pleasant.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- July 10, 2024
Ken Garff Mercedes Was quick in getting my coupe fixed. They went over and above to find and fix additional problems. Good job!
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- July 10, 2024
Ken Garff Mercedes Was quick in getting my coupe fixed. They went over and above to find and fix additional problems. Good job!
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- July 10, 2024
Very knowledgeable friendly and courteous. Listened to my wants and desires and delivered in a timeless and customer first manner.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- July 10, 2024
Very knowledgeable friendly and courteous. Listened to my wants and desires and delivered in a timeless and customer first manner.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- July 09, 2024
The process was easy, Spence and Rossi are the best! They both made us feel like we want to come back.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- July 09, 2024
The process was easy, Spence and Rossi are the best! They both made us feel like we want to come back.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- July 07, 2024
It was a great experience. Their refreshments were clutch while waiting for them to accomplish superior work. Chuck Norris once won a game of connect 4 in 3 moves. Braiden did it in 2.
Cars.com Review
- July 07, 2024
It was a great experience. Their refreshments were clutch while waiting for them to accomplish superior work. Chuck Norris once won a game of connect 4 in 3 moves. Braiden did it in 2.
DealerRater Review
- July 06, 2024
JUSTIN and BRAIDEN were both professional and EXTREMELY EXCEPTIONAL in everything that they were involved with!!!!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- July 06, 2024
JUSTIN and BRAIDEN were both professional and EXTREMELY EXCEPTIONAL in everything that they were involved with!!!!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- July 06, 2024
We sent a text to the dealership and were assisted by Gardner, he was knowledgeable, professional and very helpful.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- July 06, 2024
We sent a text to the dealership and were assisted by Gardner, he was knowledgeable, professional and very helpful.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- July 05, 2024
Great service at a reasonable cost on my two Mercedes’ Got me in right away.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- July 05, 2024
Great service at a reasonable cost on my two Mercedes’ Got me in right away.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- July 05, 2024
Excellent service by everyone. Dave was extremely helpful and available. I very much like the updated showroom.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- July 05, 2024
Excellent service by everyone. Dave was extremely helpful and available. I very much like the updated showroom.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- July 05, 2024
Amazing service and attention to detail. Purchased car from out of state. Miles was quick with details, options to move forward and helped the entire way. Rossi in finance was equally amazing. Go with this dealer!!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- July 05, 2024
Amazing service and attention to detail. Purchased car from out of state. Miles was quick with details, options to move forward and helped the entire way. Rossi in finance was equally amazing. Go with this dealer!!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- July 04, 2024
Once again, your service technician Braiden Draper was an outstanding representative - welcoming, professional, knowledgeable, and friendly, he saw my service through from start to finish wonderfully. I felt I was in trustworthy hands, and your excellent mechanical technicians who serviced my car...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- July 04, 2024
Once again, your service technician Braiden Draper was an outstanding representative - welcoming, professional, knowledgeable, and friendly, he saw my service through from start to finish wonderfully. I felt I was in trustworthy hands, and your excellent mechanical technicians who serviced my car...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- July 02, 2024
The Sales Manager and Sales Professional were extremely Professional, Courteous, helpful and knowledgeable regarding the E 450 4-MATIC. THE SALES MANAGER ROSSI, AND SALES PROFESSIONAL LISA GALARZA made me feel valued .
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- July 02, 2024
The Sales Manager and Sales Professional were extremely Professional, Courteous, helpful and knowledgeable regarding the E 450 4-MATIC. THE SALES MANAGER ROSSI, AND SALES PROFESSIONAL LISA GALARZA made me feel valued .
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- July 01, 2024
Garrett and the staff attitude, conduct, and knowledge, was that of a true professional. They kept me abreast on the status of my car. Facility was very clean.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- July 01, 2024
Garrett and the staff attitude, conduct, and knowledge, was that of a true professional. They kept me abreast on the status of my car. Facility was very clean.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Google Review
- June 30, 2024
Dillon & the team at Mercedes are awesome. I was a little worried about what I would be able to get into but they went to bat to get me the best option and I love my new GLC AMG! <3
Response from the owner Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- June 29, 2024
Alan was wonderful to work with and very helpful with everything for us. He kept us informed of everything consistently
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- June 29, 2024
Alan was wonderful to work with and very helpful with everything for us. He kept us informed of everything consistently
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- June 29, 2024
Great customer service..The Service department team, especially, Star and Cameron. I would recommend them.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- June 29, 2024
Great customer service..The Service department team, especially, Star and Cameron. I would recommend them.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- June 29, 2024
Garrett was great to work with. Took care of my issues in a timely and professional manner. Great communication through the entire process.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- June 29, 2024
Garrett was great to work with. Took care of my issues in a timely and professional manner. Great communication through the entire process.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- June 29, 2024
Excellent serive provided by Mercedes Benz SLC. Attentive and quick turn around on my windshield repair and service.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- June 29, 2024
Excellent serive provided by Mercedes Benz SLC. Attentive and quick turn around on my windshield repair and service.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- June 28, 2024
EXCELLENT customer service and Mercedes SUV repair and servicing. I cannot say enough about the dedicated care and attention by your team to get my vehicle in great condition for a very long roadtrip - thank you!
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- June 28, 2024
EXCELLENT customer service and Mercedes SUV repair and servicing. I cannot say enough about the dedicated care and attention by your team to get my vehicle in great condition for a very long roadtrip - thank you!
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Google Review
- June 28, 2024
Allen and Brett is far the best 2 salesman that Mercedes has, they were so helpful and knowledgeable on my new car! Also took the time to explain all of the vehicles features! They need a raise. Bo and Charlene Sherman
Response from the owner Replied: Thank you, Charlene! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- June 27, 2024
This was a nice clean well laid out service department which made quick in and quick out.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- June 27, 2024
This was a nice clean well laid out service department which made quick in and quick out.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- June 27, 2024
Moved service of our car here after repeated issues with the selling dealer. They have been responsive and great to work with
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- June 27, 2024
Moved service of our car here after repeated issues with the selling dealer. They have been responsive and great to work with
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- June 26, 2024
Ken Garff did its usual great job, the service manager keep us informed and checked us out quickly when we were done.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- June 26, 2024
Ken Garff did its usual great job, the service manager keep us informed and checked us out quickly when we were done.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- June 25, 2024
Excellent service provided by Cameron Telford is one of the many reasons why I will choose Mercedes Benz SLC, but more importantly why I will remain loyal to the brand. Mercedes Benz is always committed to professional and superb customer service and that was absolutely reflected in Cameron's...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- June 25, 2024
Excellent service provided by Cameron Telford is one of the many reasons why I will choose Mercedes Benz SLC, but more importantly why I will remain loyal to the brand. Mercedes Benz is always committed to professional and superb customer service and that was absolutely reflected in Cameron's...
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Google Review
- June 25, 2024
Response from the owner Replied: Thank you for the 5-star review, Jennifer!
DealerRater Review
- June 24, 2024
The welcoming professionalism and the excellent service is outstandingly commendable. My service technician, Braiden, is especially appreciated as he assisted me wonderfully and intelligently by clearly describing and explaining every step needed to keep my treasured Mercedes in tip-top shape. I...
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- June 24, 2024
The welcoming professionalism and the excellent service is outstandingly commendable. My service technician, Braiden, is especially appreciated as he assisted me wonderfully and intelligently by clearly describing and explaining every step needed to keep my treasured Mercedes in tip-top shape. I...
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- June 24, 2024
The facility was clean, the staff I worked with very friendly and I had an overall very pleasant experience.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- June 24, 2024
The facility was clean, the staff I worked with very friendly and I had an overall very pleasant experience.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- June 24, 2024
Dave's personalized attention provided details to individualize my buying experience. He was transparent about cost and has a great depth of knowledge. Follow-up care and personalized contact for at-home questions about my new car invited a trusted relationship for future purchases. Another...
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- June 24, 2024
Dave's personalized attention provided details to individualize my buying experience. He was transparent about cost and has a great depth of knowledge. Follow-up care and personalized contact for at-home questions about my new car invited a trusted relationship for future purchases. Another...
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- June 22, 2024
Eric was amazing . My husband and I were very happy and impressed with his knowledge and great customer service.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- June 22, 2024
Eric was amazing . My husband and I were very happy and impressed with his knowledge and great customer service.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- June 22, 2024
EXCELLENT customer service!! Best car buying experience I've ever had! Would recommend this dealership to everyone I know! Thank you Dave and Miles!
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- June 22, 2024
EXCELLENT customer service!! Best car buying experience I've ever had! Would recommend this dealership to everyone I know! Thank you Dave and Miles!
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Google Review
- June 21, 2024
The most important thing is the attention and service of Mr. Salesman Alan⭐️⭐️⭐️⭐️⭐️, what a kind person!!! Happy with my purchase and the price.
Response from the owner Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- June 21, 2024
I was so well cared for. I arrived expecting to get an UBER ride home; then after the list of service items was compiled Vivian decided I would need a loaner. It took them almost 2 days to make sure all of the service was complete and correct. I did honestly believe that my satisfaction was...
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- June 21, 2024
I was so well cared for. I arrived expecting to get an UBER ride home; then after the list of service items was compiled Vivian decided I would need a loaner. It took them almost 2 days to make sure all of the service was complete and correct. I did honestly believe that my satisfaction was...
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- June 21, 2024
Above and Beyond Professional Service regarding Purchase, cost Explanation, through review of pricing and discovery of pricing errors with adjustments.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- June 21, 2024
Above and Beyond Professional Service regarding Purchase, cost Explanation, through review of pricing and discovery of pricing errors with adjustments.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- June 21, 2024
Able to accommodate changing schedule to get me in and out earlier than appt. Shows top level customer care.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- June 21, 2024
Able to accommodate changing schedule to get me in and out earlier than appt. Shows top level customer care.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- June 20, 2024
Garrett was great getting my car in and diagnosing issues. Very good customer service and communication.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- June 20, 2024
Garrett was great getting my car in and diagnosing issues. Very good customer service and communication.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- June 20, 2024
Very Professional, Excellent Customer Service. Above and Beyond. Very knowledgeable and through in explaining the purchasing process.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- June 20, 2024
Very Professional, Excellent Customer Service. Above and Beyond. Very knowledgeable and through in explaining the purchasing process.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- June 19, 2024
The Customer Service was exceptional and Professional. The Management and professional Sales Staff were very helpful, clear and precise.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- June 19, 2024
The Customer Service was exceptional and Professional. The Management and professional Sales Staff were very helpful, clear and precise.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- June 19, 2024
Cameron has Great communication and his team does timely work. Thank you to the great team at Garff!
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!