CarGurus Review
- May 20, 2026
Best dealership experience I've had in my life. Fairly fast, but both the sales person Gardner and the finance person Sebastian where genuinely helpful...
DealerRater Review
- April 30, 2026
Excellent customer service with genuine care for customers. Mercedes Benz has a great service department. Vivian Montes provided excellent customer service by providing a smooth and easy trip to the dealership!
Cars.com Review
- April 30, 2026
Excellent customer service with genuine care for customers. Mercedes Benz has a great service department. Vivian Montes provided excellent customer service by providing a smooth and easy trip to the dealership!
DealerRater Review
- April 29, 2026
Best experience I’ve had with service Chris eddington was fantastic to work with he went above and beyond
Cars.com Review
- April 29, 2026
Best experience I’ve had with service Chris eddington was fantastic to work with he went above and beyond
DealerRater Review
- April 25, 2026
Garrett was great! Welcoming and efficient, would recommend him to anyone! Thank you very much
Cars.com Review
- April 25, 2026
Garrett was great! Welcoming and efficient, would recommend him to anyone! Thank you very much
DealerRater Review
- April 23, 2026
Mercedes-Benz of Salt Lake City is exceptional. I've purchased 2 vehicles here, and both times the experience was superb. They go above and beyond. After hours deal close and vehicle pickup for one, and full fair market trade in values on both cars. One car was brand new, and the other was a four...
Cars.com Review
- April 23, 2026
Mercedes-Benz of Salt Lake City is exceptional. I've purchased 2 vehicles here, and both times the experience was superb. They go above and beyond. After hours deal close and vehicle pickup for one, and full fair market trade in values on both cars. One car was brand new, and the other was a four...
DealerRater Review
- April 19, 2026
Our first time buying a car online. Eric was super patient with our questions. He sent us some videos to answer our specific questions, and to do a virtual walk through of the car - being very thorough and candid with this used car. Great service all around.
Cars.com Review
- April 19, 2026
Our first time buying a car online. Eric was super patient with our questions. He sent us some videos to answer our specific questions, and to do a virtual walk through of the car - being very thorough and candid with this used car. Great service all around.
DealerRater Review
- April 17, 2026
They kept me updated and provided good information The communication was great regarding my vehicle
Cars.com Review
- April 17, 2026
They kept me updated and provided good information The communication was great regarding my vehicle
DealerRater Review
- April 15, 2026
Everything went smoothly. Communication was abundant and clear. Quite was provided promptly. Braiden made sure I had a loaner vehicle while mine was being serviced.
Cars.com Review
- April 15, 2026
Everything went smoothly. Communication was abundant and clear. Quite was provided promptly. Braiden made sure I had a loaner vehicle while mine was being serviced.
DealerRater Review
- April 15, 2026
I received good service and my car was ready to be picked up when I returned.
Cars.com Review
- April 15, 2026
I received good service and my car was ready to be picked up when I returned.
DealerRater Review
- April 15, 2026
Vivian has to be one of the best in the entire Mercedes organization. I’ve dealt with several Mercedes dealers in my lifetime and nobody has ever been better or equal to Vivian.
Cars.com Review
- April 15, 2026
Vivian has to be one of the best in the entire Mercedes organization. I’ve dealt with several Mercedes dealers in my lifetime and nobody has ever been better or equal to Vivian.
DealerRater Review
- April 09, 2026
I received respectful care and advice and my car was well cared for, too. Excellent.
Cars.com Review
- April 09, 2026
I received respectful care and advice and my car was well cared for, too. Excellent.
DealerRater Review
- April 08, 2026
Amazing service Nice environment, nice snacks, friendly service, easy to communicate I will recommend to others Mercedes owners
Cars.com Review
- April 08, 2026
Amazing service Nice environment, nice snacks, friendly service, easy to communicate I will recommend to others Mercedes owners
DealerRater Review
- April 08, 2026
The team made it easy to purchase a new car, and all of the personalized features were explained. Help with initial setup was excellent!
Cars.com Review
- April 08, 2026
The team made it easy to purchase a new car, and all of the personalized features were explained. Help with initial setup was excellent!
DealerRater Review
- April 08, 2026
He is reliable. Chris knows your systems, & is detail oriented. He renewed my faith in Garff - where I'd found the service experience had dropped off.
Cars.com Review
- April 08, 2026
He is reliable. Chris knows your systems, & is detail oriented. He renewed my faith in Garff - where I'd found the service experience had dropped off.
DealerRater Review
- April 07, 2026
The Ken Garff dealership and service department are easy to work with. They have very professional, knowledgeable, and friendly staff. They took very good care of my car and I.
Cars.com Review
- April 07, 2026
The Ken Garff dealership and service department are easy to work with. They have very professional, knowledgeable, and friendly staff. They took very good care of my car and I.
DealerRater Review
- April 02, 2026
Super fast and great to work with I would recommend anyone who has a Mercedes should come here
Cars.com Review
- April 02, 2026
Super fast and great to work with I would recommend anyone who has a Mercedes should come here
DealerRater Review
- March 31, 2026
All personnel were friendly and competent. Very pleasant experience and good work was done on m y car.
Cars.com Review
- March 31, 2026
All personnel were friendly and competent. Very pleasant experience and good work was done on m y car.
Cars.com Review
- March 30, 2026
Thank you Dillon for your excellent service and getting our license plates to us in a timely manner - even when we were out of town.
DealerRater Review
- March 30, 2026
Thank you Dillon for your excellent service and getting our license plates to us in a timely manner - even when we were out of town.
DealerRater Review
- March 30, 2026
Braiden consistently exceeds my expectations. he communicates, professionally and accurately. braiden is among your most valuable assets and one of the main reasons I choose to return with my automotive business to Ken Garff Mercedes-Benz of Salt Lake City. Please thank Braiden appropriately..
Cars.com Review
- March 30, 2026
Braiden consistently exceeds my expectations. he communicates, professionally and accurately. braiden is among your most valuable assets and one of the main reasons I choose to return with my automotive business to Ken Garff Mercedes-Benz of Salt Lake City. Please thank Braiden appropriately..
DealerRater Review
- March 30, 2026
You were very kind and respectful. Dominic was willing to answer all questions and share his experiences, Your environment was great.
Cars.com Review
- March 30, 2026
You were very kind and respectful. Dominic was willing to answer all questions and share his experiences, Your environment was great.
DealerRater Review
- March 25, 2026
Final bill was 50 dollars over estimate Initial service quote was 50 dollars below final cost
Cars.com Review
- March 25, 2026
Final bill was 50 dollars over estimate Initial service quote was 50 dollars below final cost
CarGurus Review
- March 25, 2026
I can't say enough great things about Dave L. He is the most patient salesperson I have ever worked with. I am from out of state, and Dave made me feel like...
DealerRater Review
- March 24, 2026
Your service team is a pleasure to deal with. Always easy and quick with no hidden agenda.
Cars.com Review
- March 24, 2026
Your service team is a pleasure to deal with. Always easy and quick with no hidden agenda.
DealerRater Review
- March 24, 2026
Everything was great a very good experience thanks to all for taking the time and effort to make it so.
Cars.com Review
- March 24, 2026
Everything was great a very good experience thanks to all for taking the time and effort to make it so.
Cars.com Review
- March 24, 2026
I had an excellent experience. Vivian and the technician paid great attention to detail. Communication was outstanding! My concerns were fully addressed and solved.
DealerRater Review
- March 24, 2026
I had an excellent experience. Vivian and the technician paid great attention to detail. Communication was outstanding! My concerns were fully addressed and solved.
Cars.com Review
- March 24, 2026
Braiden Draper exceeded my expectations throughout the service & repair process for my vehicle. Braiden communicated consistently, accurately and professionally during each interaction. Braiden went above and beyond to ensure that my questions were answered factually and returned my vehicle washed...
DealerRater Review
- March 24, 2026
Braiden Draper exceeded my expectations throughout the service & repair process for my vehicle. Braiden communicated consistently, accurately and professionally during each interaction. Braiden went above and beyond to ensure that my questions were answered factually and returned my vehicle washed...
DealerRater Review
- March 23, 2026
Like always the team there is great to make sure my wife's car is taken care Of perfectly
Cars.com Review
- March 23, 2026
Like always the team there is great to make sure my wife's car is taken care Of perfectly
DealerRater Review
- March 21, 2026
Knowledgeable, pleasant, very straightforward with the information. Snow hidden agenda. Harness regarding pricing. I mean no hidden agenda
Cars.com Review
- March 21, 2026
Knowledgeable, pleasant, very straightforward with the information. Snow hidden agenda. Harness regarding pricing. I mean no hidden agenda
DealerRater Review
- March 20, 2026
Vivian was very thoughtful, professional, and pleasant to work with. She was very friendly and helpful. Clearly an asset for your company.
Cars.com Review
- March 20, 2026
Vivian was very thoughtful, professional, and pleasant to work with. She was very friendly and helpful. Clearly an asset for your company.
DealerRater Review
- March 19, 2026
Great service from a very helpful service advisor Vivian Montes. I will always use Ken Garff Mercedes.
Cars.com Review
- March 19, 2026
Great service from a very helpful service advisor Vivian Montes. I will always use Ken Garff Mercedes.
DealerRater Review
- March 18, 2026
Everything was handled professionally with no issues and handled on time. The appointment and car loaner was easily done.
Cars.com Review
- March 18, 2026
Everything was handled professionally with no issues and handled on time. The appointment and car loaner was easily done.
DealerRater Review
- March 17, 2026
Vivian is always professional and helpful!!! She is always willing to help find the best solution for you! I highly recommend her!
Cars.com Review
- March 17, 2026
Vivian is always professional and helpful!!! She is always willing to help find the best solution for you! I highly recommend her!
DealerRater Review
- March 16, 2026
Easy, enjoyable experience. Great team that personalized my purchase experience to my needs. Definitely will purchase here again!
Cars.com Review
- March 16, 2026
Easy, enjoyable experience. Great team that personalized my purchase experience to my needs. Definitely will purchase here again!
DealerRater Review
- March 16, 2026
Garrett gave me updates and kept me informed about what was going on. I appreciate him doing that and I had an excellent experience.
Cars.com Review
- March 16, 2026
Garrett gave me updates and kept me informed about what was going on. I appreciate him doing that and I had an excellent experience.
DealerRater Review
- March 07, 2026
Helpful, friendly, and flexible when I asked to pick my car up after hours Great customer service
Cars.com Review
- March 07, 2026
Helpful, friendly, and flexible when I asked to pick my car up after hours Great customer service
DealerRater Review
- March 06, 2026
Professional atmosphere. Able to get things done in a timely matter with good responsiveness. As expected.
Cars.com Review
- March 06, 2026
Professional atmosphere. Able to get things done in a timely matter with good responsiveness. As expected.
DealerRater Review
- March 04, 2026
Chris and Angela gave amazing customer service! They were very sensitive to the customer’s individual needs!
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- March 04, 2026
Chris and Angela gave amazing customer service! They were very sensitive to the customer’s individual needs!
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- March 03, 2026
THE SERVICE PROVIDED WAS PROFESSIONAL, FAST FRIENDLY WELL-INFORMED SERVICE. GARRET DID A GREAT JOB.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- March 03, 2026
THE SERVICE PROVIDED WAS PROFESSIONAL, FAST FRIENDLY WELL-INFORMED SERVICE. GARRET DID A GREAT JOB.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- February 26, 2026
Everyone at the dealership is great. I always have a very positive experience. I was happy that my car was repaired in one day.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- February 26, 2026
Everyone at the dealership is great. I always have a very positive experience. I was happy that my car was repaired in one day.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- February 24, 2026
I felt like royalty!! Braiden & Tristan (technician) really know how to make an owner & representative of the brand feel so special
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- February 24, 2026
I felt like royalty!! Braiden & Tristan (technician) really know how to make an owner & representative of the brand feel so special
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- February 23, 2026
'I have been buying new Mercedes there since 2002 and thay are all great people who work there'
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- February 23, 2026
'I have been buying new Mercedes there since 2002 and thay are all great people who work there'
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- February 23, 2026
I have been buying Mercedes from Ken Garff for years and years and years. I’ve had ups and downs with the service department. I will be honest my last experience there was probably one of the best I’ve had from the phone call, making the appointment all the way down to the service writer his name...
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- February 23, 2026
I have been buying Mercedes from Ken Garff for years and years and years. I’ve had ups and downs with the service department. I will be honest my last experience there was probably one of the best I’ve had from the phone call, making the appointment all the way down to the service writer his name...
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- February 22, 2026
I have a great experience each time I visit this dealership. Staff are friendly and helpful.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- February 22, 2026
I have a great experience each time I visit this dealership. Staff are friendly and helpful.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- February 19, 2026
Seamless, friendly, efficient professional. My experience was without a hitch. All questions Were addressed as though we were simply having a conversation. No pressure or intimidation. I’m very pleased with David Mack’s professionalism and Vivian’s follow through!
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- February 19, 2026
Seamless, friendly, efficient professional. My experience was without a hitch. All questions Were addressed as though we were simply having a conversation. No pressure or intimidation. I’m very pleased with David Mack’s professionalism and Vivian’s follow through!
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- February 15, 2026
Very communicative, very helpful and willing to go to the manager to resolve any potential issues
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- February 15, 2026
Very communicative, very helpful and willing to go to the manager to resolve any potential issues
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- February 12, 2026
Couldn’t be happier with the Service quality , customer service , pricing , timeline , overal experience , they are very professional and knowledgeable
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- February 12, 2026
Couldn’t be happier with the Service quality , customer service , pricing , timeline , overal experience , they are very professional and knowledgeable
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- February 12, 2026
They are simply the best dealers in the greater Salt Lake City, Utah metro area.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- February 12, 2026
They are simply the best dealers in the greater Salt Lake City, Utah metro area.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- February 10, 2026
I did not work with Crawford. We were told an incorrect delivery date, which got pushed out by a month. Had to call to figure out when the vehicle was arriving.
Cars.com Review
- February 10, 2026
I did not work with Crawford. We were told an incorrect delivery date, which got pushed out by a month. Had to call to figure out when the vehicle was arriving.
DealerRater Review
- February 09, 2026
Vivian was very friendly and helpful. Our car was ready the same day and the whole staff was great to work with.
Cars.com Review
- February 09, 2026
Vivian was very friendly and helpful. Our car was ready the same day and the whole staff was great to work with.
DealerRater Review
- February 07, 2026
The folks at Ken Garf are always attentive, detailed and respectful. There’s a reason I’ve bought and serviced 2 Mercedes vehicles with them!
Cars.com Review
- February 07, 2026
The folks at Ken Garf are always attentive, detailed and respectful. There’s a reason I’ve bought and serviced 2 Mercedes vehicles with them!
DealerRater Review
- February 03, 2026
It is always a pleasure to work with Vivian. One of the things I appreciate most as a customer is the communication that Vivian provides about my car.
Cars.com Review
- February 03, 2026
It is always a pleasure to work with Vivian. One of the things I appreciate most as a customer is the communication that Vivian provides about my car.
DealerRater Review
- January 31, 2026
Tooktoo long to get financing that was not the dealers fault. Everyonr tried to be coopertiveduring externded salesexperience. Sorry for how long it took.
Cars.com Review
- January 31, 2026
Tooktoo long to get financing that was not the dealers fault. Everyonr tried to be coopertiveduring externded salesexperience. Sorry for how long it took.
DealerRater Review
- January 30, 2026
The very best Customer Service, Repairs and Service, Finance Dept. In the West! We have purchased our last 5 or 6 cars at Ken Garff Mercedes and wouldn’t consider going elsewhere.
Cars.com Review
- January 30, 2026
The very best Customer Service, Repairs and Service, Finance Dept. In the West! We have purchased our last 5 or 6 cars at Ken Garff Mercedes and wouldn’t consider going elsewhere.
DealerRater Review
- January 30, 2026
Chris K. in service went out of his way and the work was excellent. Very pleased.
Cars.com Review
- January 30, 2026
Chris K. in service went out of his way and the work was excellent. Very pleased.
DealerRater Review
- January 28, 2026
I worked exclusively with Chris Keddington this time. He was absolutely professional, yet very friendly and got the work done on my GLE 450e in a timely an correct fashion. I hope that I can work with him in the future.
Cars.com Review
- January 28, 2026
I worked exclusively with Chris Keddington this time. He was absolutely professional, yet very friendly and got the work done on my GLE 450e in a timely an correct fashion. I hope that I can work with him in the future.
DealerRater Review
- January 26, 2026
The guys at the service desk on always do a great and complete job on my vehicle
Cars.com Review
- January 26, 2026
The guys at the service desk on always do a great and complete job on my vehicle
DealerRater Review
- January 22, 2026
He was a very helpful and made sure my car was fixed in a very short period of time!
Cars.com Review
- January 22, 2026
He was a very helpful and made sure my car was fixed in a very short period of time!
Cars.com Review
- January 21, 2026
Vivian was courteous and attentive. A good communicator. Pleased they were willing to deliver my car after completing repairs
DealerRater Review
- January 21, 2026
Vivian was courteous and attentive. A good communicator. Pleased they were willing to deliver my car after completing repairs
DealerRater Review
- January 19, 2026
Gods overall service. Friendly and kind. Professional, competent, knowledgeable, pleasant I liked his responsive style
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- January 19, 2026
Gods overall service. Friendly and kind. Professional, competent, knowledgeable, pleasant I liked his responsive style
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- January 16, 2026
Absolutely my favorite dealership of all time. The only service I can say I trust fully with my fleet of Mercedes. Garret Olson is my main contact and he's great to work with. Everyone there is wonderful and fully trustworthy, which is the most important trait for service people.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- January 16, 2026
Absolutely my favorite dealership of all time. The only service I can say I trust fully with my fleet of Mercedes. Garret Olson is my main contact and he's great to work with. Everyone there is wonderful and fully trustworthy, which is the most important trait for service people.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- January 15, 2026
I thought Justin did a great job I thought that the service tech video explaining my service was good
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- January 15, 2026
I thought Justin did a great job I thought that the service tech video explaining my service was good
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- January 13, 2026
... It was fine, I hate surveys............ A a a a a a a a a a a a
Cars.com Review
- January 13, 2026
... It was fine, I hate surveys............ A a a a a a a a a a a a
DealerRater Review
- January 09, 2026
They did a fast excellent job. Justin was a pleasure to work with at the shop.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- January 09, 2026
They did a fast excellent job. Justin was a pleasure to work with at the shop.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- January 07, 2026
Vivian goes out of her way to provide excellent service. She is polite, professional and responsive.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- January 07, 2026
Vivian goes out of her way to provide excellent service. She is polite, professional and responsive.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- January 07, 2026
Very friendly, great inventory, Gardner went above and beyond to make our experience as smooth as possible
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- January 07, 2026
Very friendly, great inventory, Gardner went above and beyond to make our experience as smooth as possible
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- January 06, 2026
was an outstanding experience from start to finish. the entire team was attentive, courteous and accommodating to get the deal done and was able to quickly get me on the road fro my drive back to Socal.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- January 06, 2026
was an outstanding experience from start to finish. the entire team was attentive, courteous and accommodating to get the deal done and was able to quickly get me on the road fro my drive back to Socal.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- January 03, 2026
Good service. Garrett was very accommodating and made sure I was taken care of including a loaner car
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- January 03, 2026
Good service. Garrett was very accommodating and made sure I was taken care of including a loaner car
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- January 02, 2026
Garrett was awesome! He was so easy to work with and very responsive. Kept me updated daily
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- January 02, 2026
Garrett was awesome! He was so easy to work with and very responsive. Kept me updated daily
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- January 02, 2026
Very friendly service! Eric was great to work with and Rossi made the finance step a breeze. It was a very pleasant experience.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- January 02, 2026
Very friendly service! Eric was great to work with and Rossi made the finance step a breeze. It was a very pleasant experience.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- December 30, 2025
Very customer service focused. Very approachable Employees are excellent communicators. They follow up when they say they will. Do the work promised in the timeframe promised.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- December 30, 2025
Very customer service focused. Very approachable Employees are excellent communicators. They follow up when they say they will. Do the work promised in the timeframe promised.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- December 30, 2025
Best dealership experience I have ever had. David Mack and Rossi Yerage were so pleasant and were very patient with us as we tried to juggle our dogs and get the paperwork done at the same time. We know where we are going next time we need to buy a car. Ken Garff Mercedes-Benz of SLC is the...
Cars.com Review
- December 30, 2025
Best dealership experience I have ever had. David Mack and Rossi Yerage were so pleasant and were very patient with us as we tried to juggle our dogs and get the paperwork done at the same time. We know where we are going next time we need to buy a car. Ken Garff Mercedes-Benz of SLC is the...
DealerRater Review
- December 29, 2025
Chris was so attentive and helpful. The wait wasn't long. Chris made it an enjoyable and smooth experience.
Cars.com Review
- December 29, 2025
Chris was so attentive and helpful. The wait wasn't long. Chris made it an enjoyable and smooth experience.
DealerRater Review
- December 28, 2025
The process went well and everything was explained as to the the timetable and financing
Cars.com Review
- December 28, 2025
The process went well and everything was explained as to the the timetable and financing
DealerRater Review
- December 27, 2025
Smooth as ever. Mercedes-Benz's service and feeling to me are always comfortable. Mercedes-Benz's service and feeling to me are always comfortable.I'll keep coming back
Cars.com Review
- December 27, 2025
Smooth as ever. Mercedes-Benz's service and feeling to me are always comfortable. Mercedes-Benz's service and feeling to me are always comfortable.I'll keep coming back
DealerRater Review
- December 23, 2025
Great people, great service, love the car! Thank you for delivering the car to my house.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- December 23, 2025
Great people, great service, love the car! Thank you for delivering the car to my house.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- December 22, 2025
I always have the best experience when I am there. Everyone is always super friendly and kind.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- December 22, 2025
I always have the best experience when I am there. Everyone is always super friendly and kind.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- December 21, 2025
Dillon was terrific. He helped us make the purchase efficient and a good experience. I would recommend him.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- December 21, 2025
Dillon was terrific. He helped us make the purchase efficient and a good experience. I would recommend him.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- December 19, 2025
Garrett is the best help there is there! Friendly and fast! Willing to help and go above and beyond for us when we live in Vernal!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- December 19, 2025
Garrett is the best help there is there! Friendly and fast! Willing to help and go above and beyond for us when we live in Vernal!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- December 18, 2025
The advisor is Very nice and professional. Help me whatever I need to and so patient .
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- December 18, 2025
The advisor is Very nice and professional. Help me whatever I need to and so patient .
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- December 18, 2025
Vivian did an excellent job in every respect 💯 very personable and informative. Great job all around
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- December 18, 2025
Vivian did an excellent job in every respect 💯 very personable and informative. Great job all around
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- December 18, 2025
Very nice experience purchasing a Mercedes from Dave. Gatefold has a great selection to choose from
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- December 18, 2025
Very nice experience purchasing a Mercedes from Dave. Gatefold has a great selection to choose from
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- December 15, 2025
excellent service and Vivian is amazing!! Great communication and went above and beyond to solve the issue.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- December 15, 2025
excellent service and Vivian is amazing!! Great communication and went above and beyond to solve the issue.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- December 12, 2025
I appreciated Vivian's professionalism and helpfulfulness when I brought my vehicle in for maintenance at Ken Garff Mercedes-Benz in Salt Lake City. I will continue to bring my Mercedes in to KGMB because of the professionalism of Vivian and the team in the service department.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- December 12, 2025
I appreciated Vivian's professionalism and helpfulfulness when I brought my vehicle in for maintenance at Ken Garff Mercedes-Benz in Salt Lake City. I will continue to bring my Mercedes in to KGMB because of the professionalism of Vivian and the team in the service department.
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- December 09, 2025
Great service and great at communicating with us about what's going on with our car
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- December 09, 2025
Great service and great at communicating with us about what's going on with our car
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- December 03, 2025
Garrett was incredible. He is the best you have ever had. There is nothing more to say
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- December 03, 2025
Garrett was incredible. He is the best you have ever had. There is nothing more to say
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- November 30, 2025
Chris is very helpful and knowledgeable. Pleasure to work with him He's my favorite service advisor
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- November 30, 2025
Chris is very helpful and knowledgeable. Pleasure to work with him He's my favorite service advisor
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- November 29, 2025
It is top quality service I just wish it could have been a little more affordable
Cars.com Review
- November 29, 2025
It is top quality service I just wish it could have been a little more affordable
DealerRater Review
- November 26, 2025
Friendly and helpful and good at letting us know the status of our car and what's going on with the service. Nice to have a loaner car while mine is getting worked on
Cars.com Review
- November 26, 2025
Friendly and helpful and good at letting us know the status of our car and what's going on with the service. Nice to have a loaner car while mine is getting worked on
DealerRater Review
- November 26, 2025
Vivian Montes is extremely courteous, keeps great communication about updates on your car, is exemplary at problem solving and always does it with a great attitude.
Cars.com Review
- November 26, 2025
Vivian Montes is extremely courteous, keeps great communication about updates on your car, is exemplary at problem solving and always does it with a great attitude.
DealerRater Review
- November 25, 2025
Garrett is the best service advisor out there. Wonderful customer service above and beyond expectations every time.
Cars.com Review
- November 25, 2025
Garrett is the best service advisor out there. Wonderful customer service above and beyond expectations every time.
DealerRater Review
- November 24, 2025
Ken Garff staff always are the best as they have great customer service skills. The listen carefully and document details immediately. In addition to this they made sure to keep my updated about the progress for the work being done. .
Cars.com Review
- November 24, 2025
Ken Garff staff always are the best as they have great customer service skills. The listen carefully and document details immediately. In addition to this they made sure to keep my updated about the progress for the work being done. .
DealerRater Review
- November 23, 2025
Braiden was very courteous and professional. Left my car to be serviced and got a loaner quickly. Braiden updated me every set of the service process.
Cars.com Review
- November 23, 2025
Braiden was very courteous and professional. Left my car to be serviced and got a loaner quickly. Braiden updated me every set of the service process.
DealerRater Review
- November 23, 2025
The service is great.The people are friendly.Your prices are a little too darn high I come into the dealership to have a one service done.I had a coupon hoping to buy another service package.I was told I was not able to do that.Let me know when you have service discounts.Available
Cars.com Review
- November 23, 2025
The service is great.The people are friendly.Your prices are a little too darn high I come into the dealership to have a one service done.I had a coupon hoping to buy another service package.I was told I was not able to do that.Let me know when you have service discounts.Available
DealerRater Review
- November 21, 2025
Vivian is the best. Her professionalism is 2nd to none. The car was done in a quick and professional manner. Definitely will be bringing it back!
Cars.com Review
- November 21, 2025
Vivian is the best. Her professionalism is 2nd to none. The car was done in a quick and professional manner. Definitely will be bringing it back!
DealerRater Review
- November 21, 2025
Dillon Jones did a great job as well as your service team. Thanks for getting things done on time!
Cars.com Review
- November 21, 2025
Dillon Jones did a great job as well as your service team. Thanks for getting things done on time!
DealerRater Review
- November 21, 2025
Really like the car pain and hassles free super easy to deal with. Recommmend highly.
Cars.com Review
- November 21, 2025
Really like the car pain and hassles free super easy to deal with. Recommmend highly.
DealerRater Review
- November 18, 2025
Amazing customer service, Vivian was very responsive and attentive. They were very quick and very professional.
Cars.com Review
- November 18, 2025
Amazing customer service, Vivian was very responsive and attentive. They were very quick and very professional.
DealerRater Review
- November 12, 2025
Garrett and the dealership are easy to work with, willing to help. They get the job done before or within the time promised, and at a fair price. In fact, what they charge seems far more reasonable than the Mercedes dealership in Draper, UT.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- November 12, 2025
Garrett and the dealership are easy to work with, willing to help. They get the job done before or within the time promised, and at a fair price. In fact, what they charge seems far more reasonable than the Mercedes dealership in Draper, UT.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- November 10, 2025
A first class service department and very professional staff. Vivian is a professional representative for the Ken Garff dealership. She provides great communication on the status of the vehicles that are being serviced. Keep up the great work and know you are appreciated for all of your assistance....
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- November 10, 2025
A first class service department and very professional staff. Vivian is a professional representative for the Ken Garff dealership. She provides great communication on the status of the vehicles that are being serviced. Keep up the great work and know you are appreciated for all of your assistance....
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- November 08, 2025
Excellent exceptional professional customer experience. The Finance Manager and Sales Representative were exceptional. I felt very valued as a Mercedes Benz Customer.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- November 08, 2025
Excellent exceptional professional customer experience. The Finance Manager and Sales Representative were exceptional. I felt very valued as a Mercedes Benz Customer.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- November 07, 2025
We were looking all over the country for a specific car with certain features. Other dealers were going to charge us way over asking price. Not only did they help us acquire the right car for us, we got a better price and better financing. The GM, finance and sales staff were all so helpful and easy...
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- November 07, 2025
We were looking all over the country for a specific car with certain features. Other dealers were going to charge us way over asking price. Not only did they help us acquire the right car for us, we got a better price and better financing. The GM, finance and sales staff were all so helpful and easy...
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- November 07, 2025
The service on my vehicle was handled professionally from start to finish. My wife and I were treated very well during the visit.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- November 07, 2025
The service on my vehicle was handled professionally from start to finish. My wife and I were treated very well during the visit.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- November 06, 2025
Outstanding communication and swift response to my calls. Ramona was excellent and Rosie at management was very helpful Thank you
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- November 06, 2025
Outstanding communication and swift response to my calls. Ramona was excellent and Rosie at management was very helpful Thank you
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- November 06, 2025
Garrett has been the best to work with! He’s so accommodating! We will services s the car here from now on in SLC!
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Cars.com Review
- November 06, 2025
Garrett has been the best to work with! He’s so accommodating! We will services s the car here from now on in SLC!
Dealer Replied: Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
DealerRater Review
- November 05, 2025
I'm delighted to have a 26 Mercedes on order! Signed the papers today . Many thanks!
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- November 05, 2025
I'm delighted to have a 26 Mercedes on order! Signed the papers today . Many thanks!
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- November 03, 2025
Ramona was very attentive and pleasant to work with. She followed up with any questions or concerns. I appreciated that the dealership tried to be accommodating, and wasn't pushy.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- November 03, 2025
Ramona was very attentive and pleasant to work with. She followed up with any questions or concerns. I appreciated that the dealership tried to be accommodating, and wasn't pushy.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- November 03, 2025
Took care of all my needs in a timely matter Provided good communication to me
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- November 03, 2025
Took care of all my needs in a timely matter Provided good communication to me
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- October 30, 2025
My car has more than its share of extremely expensive and frequent mechanical issues and thanks to Vivian Montes, the process has been much easier to handle. She is very responsive, courteous and her communication updates are always great.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- October 30, 2025
My car has more than its share of extremely expensive and frequent mechanical issues and thanks to Vivian Montes, the process has been much easier to handle. She is very responsive, courteous and her communication updates are always great.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- October 29, 2025
exceeded my expectations by doing extra work that I forgot needed to be done. it was helpful.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- October 29, 2025
exceeded my expectations by doing extra work that I forgot needed to be done. it was helpful.
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- October 27, 2025
We had great services from Ken Garf Mercedes Salt Lake City! Thank you very much!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Cars.com Review
- October 27, 2025
We had great services from Ken Garf Mercedes Salt Lake City! Thank you very much!
Dealer Replied: Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
DealerRater Review
- October 25, 2025
Pleasant environment. Helpful and knowledgable team strove to make the buying experience as pleasant as possible. The whole team went above and beyond to make sure we were taken care of. Low pressure sales environment.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- October 25, 2025
Pleasant environment. Helpful and knowledgable team strove to make the buying experience as pleasant as possible. The whole team went above and beyond to make sure we were taken care of. Low pressure sales environment.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- October 22, 2025
It was amazing that you had this car on the way to your inventory when I called to inquire. It was a perfect match. Eric is very professional and shows that he truly cares about the buyer experience. I would definitely buy it from him in the dealership dealership today.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- October 22, 2025
It was amazing that you had this car on the way to your inventory when I called to inquire. It was a perfect match. Eric is very professional and shows that he truly cares about the buyer experience. I would definitely buy it from him in the dealership dealership today.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- October 21, 2025
Garrett was really helpful and very responsive. He service was implacable and I will bring my S class back again.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- October 21, 2025
Garrett was really helpful and very responsive. He service was implacable and I will bring my S class back again.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- October 17, 2025
Vivian was very helpful and professional. I would hire her to do customer service for my company
Cars.com Review
- October 17, 2025
Vivian was very helpful and professional. I would hire her to do customer service for my company
Cars.com Review
- October 15, 2025
They treated me like a million dollar customer. It was fabulous. I cannot say enough good about the service.
DealerRater Review
- October 15, 2025
They treated me like a million dollar customer. It was fabulous. I cannot say enough good about the service.
DealerRater Review
- October 07, 2025
Miles, Becca, and Carson were great. I highly recommend Ken Garff Mercedes Benz of Salt Lake.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- October 07, 2025
Miles, Becca, and Carson were great. I highly recommend Ken Garff Mercedes Benz of Salt Lake.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- October 05, 2025
Thank you for always providing a timely and very thorough service! Looking forward to using you when my next service is due.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- October 05, 2025
Thank you for always providing a timely and very thorough service! Looking forward to using you when my next service is due.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- October 04, 2025
David Mack was a knowledgeable salesman and great to work with, we highly recommend him!
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- October 04, 2025
David Mack was a knowledgeable salesman and great to work with, we highly recommend him!
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- October 03, 2025
David Mack, our salesman was wonderful and took excellent care of us. We are happy with our new car.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- October 03, 2025
David Mack, our salesman was wonderful and took excellent care of us. We are happy with our new car.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- October 02, 2025
Got the car we wanted and at the right price. And people easy to work eith
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- October 02, 2025
Got the car we wanted and at the right price. And people easy to work eith
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- October 01, 2025
easy as 1-2-3 got the price and was in / out on 30 minutes
Cars.com Review
- October 01, 2025
easy as 1-2-3 got the price and was in / out on 30 minutes
DealerRater Review
- September 22, 2025
THE CLEANING OF THE VEHICLE WAS NOT GOOD AND THE DID IT TWICE AND HAD IT 8 HOURS
Cars.com Review
- September 22, 2025
THE CLEANING OF THE VEHICLE WAS NOT GOOD AND THE DID IT TWICE AND HAD IT 8 HOURS
DealerRater Review
- September 21, 2025
everything was great. How many times will I be asked to fill one of these out. This is my last.
Cars.com Review
- September 21, 2025
everything was great. How many times will I be asked to fill one of these out. This is my last.
DealerRater Review
- September 18, 2025
The service was friendly and happy with the results. Love my beautiful car. They treat the customer well.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 18, 2025
The service was friendly and happy with the results. Love my beautiful car. They treat the customer well.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 17, 2025
She went above and beyond and made me feel valued as a client. I didnt feel like she was being pushy
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- September 17, 2025
She went above and beyond and made me feel valued as a client. I didnt feel like she was being pushy
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 17, 2025
Quick response to my issue and attentive service throughout the process. Christopher was great and explained the process, cost and timing.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- September 17, 2025
Quick response to my issue and attentive service throughout the process. Christopher was great and explained the process, cost and timing.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- September 16, 2025
Braiden did a great job and kept me updated the entire day! Thank you for your service
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- September 16, 2025
Braiden did a great job and kept me updated the entire day! Thank you for your service
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- September 09, 2025
Super helpful and kept me in the loop the entire time. 10/10 will bring cars back here every time :)
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- September 09, 2025
Super helpful and kept me in the loop the entire time. 10/10 will bring cars back here every time :)
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- September 08, 2025
Dave went above and beyond to make it such a wonderful experience. We’re very happy with our car.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 08, 2025
Dave went above and beyond to make it such a wonderful experience. We’re very happy with our car.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- September 04, 2025
Chris was wonderful to work with and took great care of us! The service was done quickly and with great attention to customer service.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 04, 2025
Chris was wonderful to work with and took great care of us! The service was done quickly and with great attention to customer service.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- September 02, 2025
They were very honest and made the deal easy to understand listening to my questions
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 02, 2025
They were very honest and made the deal easy to understand listening to my questions
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- September 02, 2025
Vivian is amazing. She was most often my service coordinator for the 6 years I had this particular vehicle.
DealerRater Review
- September 02, 2025
Vivian is amazing. She was most often my service coordinator for the 6 years I had this particular vehicle.
DealerRater Review
- September 01, 2025
They accommodated my service need quickly, knowing I was just traveling through the area. Everyone in service was wonderful, going above and beyond.
Cars.com Review
- September 01, 2025
They accommodated my service need quickly, knowing I was just traveling through the area. Everyone in service was wonderful, going above and beyond.
CarGurus Review
- August 31, 2025
Great interaction, straight forward communication, spend the time to show the car, overall very good experience.
DealerRater Review
- August 28, 2025
Went in; waited 3 hours for my service. It was OK, I had stuff to do. Hopefully Mercedes won’t start sending me postcards telling me I have to get a service soon after four months. (Mercedes did this to me last time)
Cars.com Review
- August 28, 2025
Went in; waited 3 hours for my service. It was OK, I had stuff to do. Hopefully Mercedes won’t start sending me postcards telling me I have to get a service soon after four months. (Mercedes did this to me last time)
DealerRater Review
- August 28, 2025
Great service! Nice employees and such a nice dealership! Lots of great snacks and drinks while you wait is such a bonus too!
Cars.com Review
- August 28, 2025
Great service! Nice employees and such a nice dealership! Lots of great snacks and drinks while you wait is such a bonus too!
DealerRater Review
- August 26, 2025
The best car purchasing experience that I have ever had. We will definitely be back to see them when we are in the market for a new Mercedes.
Cars.com Review
- August 26, 2025
The best car purchasing experience that I have ever had. We will definitely be back to see them when we are in the market for a new Mercedes.
DealerRater Review
- August 22, 2025
The best by far Mercedes Dealership around. Employees were outstanding . Knew what they were taking about
Cars.com Review
- August 22, 2025
The best by far Mercedes Dealership around. Employees were outstanding . Knew what they were taking about
DealerRater Review
- August 14, 2025
The sales staff was very helpful and friendly they answered all my questions and the financial department was extremely helpful!
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- August 14, 2025
The sales staff was very helpful and friendly they answered all my questions and the financial department was extremely helpful!
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- August 12, 2025
Excellent service experience. This was an emergency repair issue, and they were able to get me in without an appointment and fix the problem by the next day. I was very pleased.
Cars.com Review
- August 12, 2025
Excellent service experience. This was an emergency repair issue, and they were able to get me in without an appointment and fix the problem by the next day. I was very pleased.
DealerRater Review
- August 11, 2025
They are attentive to the issues the customers raise, and do a good job of addressing them timely.
Cars.com Review
- August 11, 2025
They are attentive to the issues the customers raise, and do a good job of addressing them timely.
DealerRater Review
- August 10, 2025
Braiden made an estimate and sold me tires. He was pleasant to work with, and performed as he said he would. I would recommend him as an exemplary employee.
Cars.com Review
- August 10, 2025
Braiden made an estimate and sold me tires. He was pleasant to work with, and performed as he said he would. I would recommend him as an exemplary employee.
DealerRater Review
- August 09, 2025
Great service. Highly recommended. Very attentive to our concerns. Addressed everything. More words, more words.
Cars.com Review
- August 09, 2025
Great service. Highly recommended. Very attentive to our concerns. Addressed everything. More words, more words.
DealerRater Review
- August 07, 2025
Paid cash for a GT63 . I was not offered any MB merchandise. At MB Farmington with my E53 I was given $1K in merchandise.
Cars.com Review
- August 07, 2025
Paid cash for a GT63 . I was not offered any MB merchandise. At MB Farmington with my E53 I was given $1K in merchandise.
DealerRater Review
- August 05, 2025
They were very helpful and accommodating Very nice staff and everything went smooth I recommend this dealership to anyone
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- August 05, 2025
They were very helpful and accommodating Very nice staff and everything went smooth I recommend this dealership to anyone
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- July 31, 2025
Vivian is the best! The service was exceptional and thorough. I would highly recommend Mercedes Service to my family and friends.
Cars.com Review
- July 31, 2025
Vivian is the best! The service was exceptional and thorough. I would highly recommend Mercedes Service to my family and friends.
DealerRater Review
- July 30, 2025
We had an excellent experience. Vivian went above and beyond for us. They took great care of our car and we will continue bringing our business to them.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- July 30, 2025
We had an excellent experience. Vivian went above and beyond for us. They took great care of our car and we will continue bringing our business to them.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- July 29, 2025
Everything went off as planned. Garrett, who is my service advisor did an incredible job. I was waiting for my automobile and he kept me informed about every 30 minutes of. It’s progress. Everything was repaired and fixed to my satisfaction. After dealing with Ken Gar for several years that’s what...
Cars.com Review
- July 29, 2025
Everything went off as planned. Garrett, who is my service advisor did an incredible job. I was waiting for my automobile and he kept me informed about every 30 minutes of. It’s progress. Everything was repaired and fixed to my satisfaction. After dealing with Ken Gar for several years that’s what...
Cars.com Review
- July 24, 2025
Amazing sales staff I’ve worked with them before and I’m still impressed with my latest purchase!
DealerRater Review
- July 24, 2025
Amazing sales staff I’ve worked with them before and I’m still impressed with my latest purchase!
DealerRater Review
- July 20, 2025
It was a great experience, got us what we wanted, we really enjoyed working with Miles and will go back again.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- July 20, 2025
It was a great experience, got us what we wanted, we really enjoyed working with Miles and will go back again.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- July 18, 2025
Vivian always goes the extra mile to make me feel like im the most important customer in the world
DealerRater Review
- July 18, 2025
Vivian always goes the extra mile to make me feel like im the most important customer in the world
DealerRater Review
- July 16, 2025
Great Sales team starting with Miles. I did not have any service performed on the vehicle
Cars.com Review
- July 16, 2025
Great Sales team starting with Miles. I did not have any service performed on the vehicle
DealerRater Review
- July 16, 2025
Dillon was very professional to work with, provided me all the details I needed as an out of state buyer to feel comfortable in the purchase. transaction was smooth
Cars.com Review
- July 16, 2025
Dillon was very professional to work with, provided me all the details I needed as an out of state buyer to feel comfortable in the purchase. transaction was smooth
DealerRater Review
- July 13, 2025
Salt Lake Mercedes is the best overall dealership!! Brett is awesome and so is the service crew
Cars.com Review
- July 13, 2025
Salt Lake Mercedes is the best overall dealership!! Brett is awesome and so is the service crew
DealerRater Review
- July 11, 2025
Very straightforward and efficient service and the staff was friendly from beginning to end. Always a pleasure.
Cars.com Review
- July 11, 2025
Very straightforward and efficient service and the staff was friendly from beginning to end. Always a pleasure.
DealerRater Review
- July 09, 2025
Friendly and courteous staff and there was a no pressure feel from the salesman. He knew the car and it’s history.
Cars.com Review
- July 09, 2025
Friendly and courteous staff and there was a no pressure feel from the salesman. He knew the car and it’s history.
DealerRater Review
- July 03, 2025
Great people, great service. I can’t thank them enough for the quick repair for my gas tank lid not opening.
Cars.com Review
- July 03, 2025
Great people, great service. I can’t thank them enough for the quick repair for my gas tank lid not opening.
DealerRater Review
- July 02, 2025
Beautiful showroom with inventory on the lot that we wanted to see. Easy to find a helpful salesmen.
Cars.com Review
- July 02, 2025
Beautiful showroom with inventory on the lot that we wanted to see. Easy to find a helpful salesmen.
DealerRater Review
- July 02, 2025
I had level two service on my GLK diesel and they did not add AdBlue to my vehicle and a week later I got the check AdBlue warning. Other than that, it was great.
Cars.com Review
- July 02, 2025
I had level two service on my GLK diesel and they did not add AdBlue to my vehicle and a week later I got the check AdBlue warning. Other than that, it was great.
DealerRater Review
- June 30, 2025
David Mack was a great sales representative and he made the purchase process pleasant and seamless for me!
Cars.com Review
- June 30, 2025
David Mack was a great sales representative and he made the purchase process pleasant and seamless for me!
DealerRater Review
- June 30, 2025
The salesman was very intuitive about what car he had in mind for me. He was spot on! I love the color, the body style and all the little details! He was very kind, informative and for a Friday night his patience was remarkable!
Cars.com Review
- June 30, 2025
The salesman was very intuitive about what car he had in mind for me. He was spot on! I love the color, the body style and all the little details! He was very kind, informative and for a Friday night his patience was remarkable!
DealerRater Review
- June 29, 2025
Purchasing cars from out of state can be often times more complex, but Ken Garff Mercedes-Benz of Salt Lake, made it easy to work with him and even facilitated trade-ins from out of state they did a great job!
Cars.com Review
- June 29, 2025
Purchasing cars from out of state can be often times more complex, but Ken Garff Mercedes-Benz of Salt Lake, made it easy to work with him and even facilitated trade-ins from out of state they did a great job!
DealerRater Review
- June 26, 2025
Garret was very helpful explained the issue very well and fixed a chronic issue I have been struggling with for a month.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- June 26, 2025
Garret was very helpful explained the issue very well and fixed a chronic issue I have been struggling with for a month.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- June 25, 2025
This was a nice and easy process. Thank you to the team at Ken Garff for making this a painless process.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- June 25, 2025
This was a nice and easy process. Thank you to the team at Ken Garff for making this a painless process.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- June 24, 2025
Made trading and buying a new vehicle very easy a me d accommodated our needs.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Cars.com Review
- June 24, 2025
Made trading and buying a new vehicle very easy a me d accommodated our needs.
Dealer Replied: Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
DealerRater Review
- June 23, 2025
We had great service!! We had two cars serviced and they were ready when promised. This was particularly important because we live in Jackson Hole, WY and have to drive to Salt Lake for service.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- June 23, 2025
We had great service!! We had two cars serviced and they were ready when promised. This was particularly important because we live in Jackson Hole, WY and have to drive to Salt Lake for service.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- June 21, 2025
Was able to get next day service and two new tires after a catastrophic blow out while on a road trip from Colorado to Oregon. Service was prompt and agreeable.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Cars.com Review
- June 21, 2025
Was able to get next day service and two new tires after a catastrophic blow out while on a road trip from Colorado to Oregon. Service was prompt and agreeable.
Dealer Replied: Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
DealerRater Review
- June 19, 2025
I do not want to write a fifteen word review. I really feel you are wasting my time by requiring a written encomium.
Cars.com Review
- June 19, 2025
I do not want to write a fifteen word review. I really feel you are wasting my time by requiring a written encomium.
DealerRater Review
- June 19, 2025
Dealership is clean. Employees are polite and helpful . My car was taken care of properly
Cars.com Review
- June 19, 2025
Dealership is clean. Employees are polite and helpful . My car was taken care of properly
DealerRater Review
- June 16, 2025
Fast and friendly service with no pressure. The sales staff was great to work with and very knowledgeable on the details of the cars.
Cars.com Review
- June 16, 2025
Fast and friendly service with no pressure. The sales staff was great to work with and very knowledgeable on the details of the cars.
DealerRater Review
- June 15, 2025
Dave was easy and outstanding to work with on this purchase that was made over phone / email. Very responsive and he easily out-worked other potential dealerships that had similar vehicles I was considering
Cars.com Review
- June 15, 2025
Dave was easy and outstanding to work with on this purchase that was made over phone / email. Very responsive and he easily out-worked other potential dealerships that had similar vehicles I was considering
DealerRater Review
- June 14, 2025
Braiden was very helpful and informative. Great customer service. He made sure everything I needed to be fixed was done right. Thank you
Cars.com Review
- June 14, 2025
Braiden was very helpful and informative. Great customer service. He made sure everything I needed to be fixed was done right. Thank you