Review on Google
Google Review
- February 26, 2021
We have been dealing with Wayne for years and He always treats us great. Honest and fair. Would not go anywhere else.
Review on Google
Google Review
- February 24, 2021
Ivory is a very good service writer. She is knowledgable and kept me updated on the techs findings. I would highly recommend DeMarois service department and techs!
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Google Review
- February 11, 2021
Chris in Mercedes service is excellent. He is on time has my loaner ready and does exactly what he says he will do. He calls me in advance with the cost and greets me with a smile. I highly recommend DeMarois for your Mercedes purchase and service needs.
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Google Review
- February 10, 2021
From the first phone call everything was done to get exactly what I wanted. Lou took plenty of time to explain all of the features and responded with respect to any question. Good Job.
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Google Review
- February 04, 2021
Best car buying experience Ive ever had! They changed the oil for free before we bought it, and kept the interior super clean. They even sent me my parking pass that I left in the vehicle we traded in! Would absolutely recommend this dealership to anyone looking for a new or used car.
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Google Review
- January 22, 2021
Service tech was polite and courteous. Cost for the oil change was much higher than other MB dealers I have been to, and there was no entry made in the maintenance book or sticker put on the windshield to indicate when the next oil change is due.
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Google Review
- January 10, 2021
An unbelievably easy buying experience. Absolutely no pressure sales. Highly recommend Wayne and DeMarois Buick.
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Google Review
- January 05, 2021
Extremely easy to work with. Not pushy. Everyone from the sales team to the finance guy made the experience very smooth and enjoyable. Would highly recommend.
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Google Review
- January 02, 2021
Ridiculously difficult experience trying to get warranty work done. Jerry is difficult to work with. This was our second experience. The first one was trying to buy tires. They clearly didnt want to sell me any. Went to Roemers and had an Ridiculously difficult experience trying to get warranty work...
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Google Review
- January 01, 2021
I have used DeMarois Buick for service since 2014. The service staff are all pleasant and helpful. If the inevitable glitch happens, they are quick to explain what happened, why, and the plan for fixing it. See you in a couple of weeks I have used DeMarois Buick for service since 2014. The...
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Google Review
- December 26, 2020
Clean waiting area. On time as promised and at a fair price.
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Google Review
- December 24, 2020
Very positive experience. I was pretty well sir what I was looking for and Cole was very helpful and knowledgeable. He was efficient and did not waste any of my time in trying to steer me in other directions or to upsell anything I was Very positive experience. I was pretty well sir what I was...
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Google Review
- December 14, 2020
Even though we have not driven our LaCrosse very much, we service it at DeMarois every time. The car's history is helpful when we have traded it in. The people always give it a wash and treat me well as I wait. Thank You.
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Google Review
- December 14, 2020
DeMarois did an excellent job on my 2016 Sierra truck
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Google Review
- December 12, 2020
Our experience with DeMoris GMC could not have been better. They are professional, fair and treat people the right way. It is refreshing and a pleasure to do business with them.
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Google Review
- December 09, 2020
5 star sales team. Wayne went the extra mile to find me the exact truck I was looking for. When the truck arrived they promtly had it detailed immaculate, full of diesel and def and ready to go. Wayne was also very helpful explaining all 5 star sales team. Wayne went the extra mile to find me...
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Google Review
- December 09, 2020
They were able to schedule my service quickly on short notice. Work was top-notch as always. Staff are super friendly and professional.
Review on Cars.com
Cars.com Review
- December 09, 2020
The service Dept is very unorganized. They had paperwork work scattered all over the desk and when I went in to pick up my car they couldn't find my paperwork and a week later I still dont have my paperwork
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Google Review
- December 04, 2020
Hands down the best car buying experience I have ever had. My wife and I stopped in to look at an suv, but unfortunately it had sold the night before. Lou pointed out a couple of other options, but never once did we feel pressured into Hands down the best car buying experience I have ever had. My...
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Google Review
- December 03, 2020
I purchased my 2021 3500 Sierra Denali at DeMarois. This was after extensive research and price comparisons. DeMarois offered the best no-nonsense answers as well as price . Once the deal was made They stayed on top of the order and I purchased my 2021 3500 Sierra Denali at DeMarois. This was after...
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Google Review
- November 26, 2020
Unbelieveable that I could be treated so poorly. I found a local repair shop to fix my car. I would not trust my vehicle with you for free. Unbelieveable that I could be treated so poorly. I found a local repair shop to fix my car. I would not trust my vehicle with you for free.So sad
Review on Google
Google Review
- November 26, 2020
DeMarois is an outstanding dealership to purchase a new or used vehicle. I have purchased and sold vehicles here for nearly fifteen years. We have always been treated fairly and the staff is knowledgeable, friendly, and prompt responding to DeMarois is an outstanding dealership to purchase a new or...
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Google Review
- November 21, 2020
Had a very good experience at DoMino's Buick GMC. Everyone was very helpful from the beginning to the end. I will definitely be back and send friends.Thank you Colin and Scott
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Google Review
- November 20, 2020
Cole was great, he made the process very smooth, quick and easy. I would 100% recommend DeMarois to anyone wanting to make a purchase.
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Google Review
- November 20, 2020
First class service. Made the whole car buying process very easy. Highly recommend working with DeMarois dealership.
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Google Review
- November 19, 2020
Not entirely satisfied. A friend of mine arrived at the same time as we cane from out of town. They were very helpful and gave us a rental car, however, it is part of the Mercedes service plan and I always have to request one but my Not entirely satisfied. A friend of mine arrived at the same...
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Google Review
- November 18, 2020
Joe DeMarois is the best! Weather trying to fine the perfect car or just having work done on your car.
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Google Review
- November 17, 2020
Wayne was a pleasure to work with. He was highly responsive, detailed, and organized through the whole process. I have never had such a great car buying experience!
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Google Review
- November 04, 2020
Timely service, and my car was sparkly clean when they handed me my keys back!
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Google Review
- October 23, 2020
Quick and easy process. Very friendly and knowledgeable staff. Reviewed the vehicle thoroughly. Very pleased and would definitely recommend visiting if you are looking for a vehicle.
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Google Review
- October 22, 2020
From the time that I dropped off my car for a repair, the staff was very friendly and professional. My car was done being fixed quicker than I had anticipated.
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Google Review
- October 15, 2020
Timely service, and my car was sparkly clean when they handed me my keys back!
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Google Review
- October 15, 2020
From the time that I dropped off my car for a repair, the staff was very friendly and professional. My car was done being fixed quicker than I had anticipated.
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Google Review
- October 10, 2020
I have enjoyed working with Joe DeMarois over the past four Mercedes leased cars. He has always treated me fairly and with integrity. I value his opinion and counsel. I have enjoyed working with Joe DeMarois over the past four Mercedes leased cars. He has always treated me fairly and with integrity....
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Google Review
- October 09, 2020
Always kind and friendly service, thorough and understandable explanations of issues and reasonable prices
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Google Review
- October 07, 2020
I have enjoyed working with Joe DeMarois over the past four Mercedes leased cars. He has always treated me fairly and with integrity. I value his opinion and counsel.My only disappointment is the quality of tires that come with this vehicle. Given the quality and cost of the car I expect a better...
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Google Review
- October 06, 2020
This multi-generation dealership has been a mutli-generation car dealer for my family! They have always taken car of us through the decades! One couldn't make a better decision on who to take care of their car shopping needs.
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Review on Yelp
Yelp Review
- October 05, 2020
First review I'v ever written and it's because the service is so terrible. Had my 2020 Mercedes in for a warrenty repair and they had if for 5 weeks before I got it back. I live 120 mile from this dealership and I was home for two days and the "time for service" light comes on the home screen...
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Google Review
- October 01, 2020
Jeff was very professional and helpful. We had some special requests for our Sprinter van service that required accepting wheel covers delivered from a 3rd party vendor. Jeff cheerfully helped us complete the request and installation.
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Google Review
- October 01, 2020
They got me into Service quickly and the charges were reasonable. Very nice waiting room too I might add.
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Google Review
- September 16, 2020
Ivory kept me notified of any services needed, associated costs and length of time. I appreciated that truck was washed (outside) after service. Thank you
Review on Yelp
Yelp Review
- September 14, 2020
Let me start this off by saying I never leave yelp reviews because I don't take part in internet rambling, but at this point I wish I had a bigger platform to voice my opinions about this "so called" dealership. Victor S in the comments below said it correctly "The owner is a classic crook" and...
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Google Review
- September 10, 2020
We recently moved to Montana and searched a number of dealers for our vehicle. Upon speaking with Lew DeMarois, I was struck by his courteous and professional demeanor. He went above and beyond in finding exactly what we wanted in a We recently moved to Montana and searched a number of dealers for...
Review on Google
Google Review
- September 10, 2020
Everything went great at the Dealership and Jeffery was very professional. The only reason I didn't give 5 stars was because of the price. I had a SENSOR that went out and it cost me $1589.00 and that was after a $510.00 courtesy discount. Everything went great at the Dealership and Jeffery was...
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Google Review
- September 10, 2020
My Mercedes Sprinter RV broke down and we were 5000 miles from home. They were backed up taking appointments for 2 weeks in the future. They were able to fit us in for a diagnostic evaluation and fortunately found it was a sime fix that was My Mercedes Sprinter RV broke down and we were 5000 miles...
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Google Review
- September 10, 2020
I needed my routine service on my Mercedes Benz and I usually have it done in Loveland, CO. I figured all places are the same? Nope. They did the service well as I can tell and they did comp me a courtesy car for a full week due to me I needed my routine service on my Mercedes Benz and I usually...
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Google Review
- September 09, 2020
Whoohoo! New front brakes, oil change & a good vacuum. What can a girl ask for?
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Google Review
- September 07, 2020
Lew DeMarois was the most exceptional sales person I have ever worked with .Very courteous caring with great follow up and interested in making this a truly memorable experience. I would & have already recommended this dealership
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Google Review
- August 31, 2020
Expensive parts and labor. Regular Oil change and parts $938.
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Google Review
- August 30, 2020
Everything went great at the Dealership and Jeffery was very professional. The only reason I didn't give 5 stars was because of the price. I had a SENSOR that went out and it cost me $1589.00 and that was after a $510.00 courtesy discount. A SENSOR!That said, I guess I should have given it 5 stars...
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Google Review
- August 24, 2020
Everything went well with the purchase of a 2015 GMC truck except that we were told it would be detailed. It was cleaned but hardly detailed. I would suggest some training for the employee doing that job.
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Google Review
- August 22, 2020
We recently moved to Montana and searched a number of dealers for our vehicle. Upon speaking with Lew DeMarois, I was struck by his courteous and professional demeanor. He went above and beyond in finding exactly what we wanted in a vehicle. Throughout the process, he provided updates and answered...
Review on Google
Google Review
- August 22, 2020
I needed my routine service on my Mercedes Benz and I usually have it done in Loveland, CO. I figured all places are the same? Nope. They did the service well as I can tell and they did comp me a courtesy car for a full week due to me working so far from an MB dealership, hence the 2 stars instead...
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Google Review
- August 21, 2020
Everything went great at the Dealership and Jeffery was very professional. The only reason I didn't give 5 stars was because of the price. I had a SENSOR that went out and it cost me $1589.00 and that was after a $510.00 courtesy discount. A SENSOR!That said, I guess I should have given it 5 stars...
Review on Google
Google Review
- August 18, 2020
My Mercedes Sprinter RV broke down and we were 5000 miles from home. They were backed up taking appointments for 2 weeks in the future. They were able to fit us in for a diagnostic evaluation and fortunately found it was a sime fix that was covered by warranty! They stayed in constant contact with...
Review on Google
Google Review
- August 17, 2020
Hassle free purchase, done over the phone and via text and email from afar. Would buy from this dealer again without hesitation.
Review on Google
Google Review
- August 17, 2020
I needed my routine service on my Mercedes Benz and I usually have it done in Loveland, CO. I figured all places are the same? Nope. They did the service well as I can tell and they did comp me a courtesy car for a full week due to me working so far from an MB dealership, hence the 2 stars instead...
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Google Review
- August 14, 2020
One of the best car buying experience I have ever had. The sales men was a honest straight up kind of guy and the finance manager was great to deal with. I will highly recommend them to my friends and family.
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Google Review
- August 14, 2020
Great experience at DeMarois GMC to locate and purchase a used truck. Lou was super helpful, no pressure, just help and assurance. The purchase process was simple and quick. Thank you for a great process.
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Google Review
- August 14, 2020
The service dept. was awesome. Was traveling on vacation and they were able to get us in right away. They fixed the problem right away. About 2 hours and back on the road again. Two
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Google Review
- August 14, 2020
The service department is top caliber. Everything done was as promised and on time. Highly recommend Jade in service if you need anything done regardless of make or model.
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Google Review
- August 14, 2020
Wayne, my salesman was very knowledgeable about my new vehicle and gave me an excellent overview of all the bells and whistles.
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Google Review
- August 14, 2020
Customer service was excellent, when the car I wanted didnt fit my budget Cole found another car that was exactly what I was looking for! Highly recommend
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Google Review
- August 14, 2020
I was there for 1 hour and 25 minutes for a simple oil change, which I had scheduled in advance.
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Google Review
- August 14, 2020
I had my Mercedes serviced. It was crazy over priced and men who helped me were rude and very grouchy about my questions?
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Google Review
- August 14, 2020
Very friendly to work with. No pressure. The people at DeMarois treated me with respect. I had been to the other big name car lots in town and was jerked around and treated with no respect. Thank you Lew and everybody who made this possible!
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Google Review
- August 14, 2020
A good experience, I would buy from them again. Very friendly.
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Google Review
- August 10, 2020
Wait time for the oil change improved to the estimated time of an hour and a half. Still don't understand why it takes them 2 to 3 times as long to change the oil as most other dealers i have used in the past. It would also be nice if the Wait time for the oil change improved to the estimated time...
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Google Review
- August 10, 2020
The only reason I give four stars is due to the parts department. The team members are extremely knowledgeable, helpful, and do not make you feel you are taking up their time. Have to state probably the best parts department I have ever had The only reason I give four stars is due to the parts...
Review on Google
Google Review
- August 10, 2020
DeMarois Buick GMC Mercedes Benz performed scheduled sevice on our 2015 3500 Sprinter motorhome on 24 July 2020. As usual, the service writer was exceptionally courteous. All personnel wore Covid masks as required. Received ride from DeMarois Buick GMC Mercedes Benz performed scheduled sevice on...
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Google Review
- August 02, 2020
The only reason I give four stars is due to the parts department. The team members are extremely knowledgeable, helpful, and do not make you feel you are taking up their time. Have to state probably the best parts department I have ever had the true pleasure of doing business with. Last year I did...
Review on Google
Google Review
- August 01, 2020
While on vacation, My 2019 GMC Canyon Denali Diesel left me stranded about 15 miles northwest of Missoula Mt. Fortunately, DeMarois GMC was nearby.Service staff members Jade and Ivory were empathetic, friendly and helpful. My truck was quickly diagnosed with a faulty DPF filter, which needed to be...
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Google Review
- July 30, 2020
Wait time for the oil change improved to the estimated time of an hour and a half. Still don't understand why it takes them 2 to 3 times as long to change the oil as most other dealers i have used in the past. It would also be nice if the person putting the sticker in the window for when the next...
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Google Review
- July 28, 2020
DeMarois Buick GMC Mercedes Benz performed scheduled sevice on our 2015 3500 Sprinter motorhome on 24 July 2020. As usual, the service writer was exceptionally courteous. All personnel wore Covid masks as required. Received ride from dealership to home and back by courteous drivers. All in all, a...
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Google Review
- July 14, 2020
Demarois is a family owned dealership that makes car buying a great experience. Unlike other dealers, they didnt mess around with lowball offers on my trade and were willing to make a fair deal. I will be coming back for my next car purchase. If youre buying a Benz, ask for Cole and he will get you...
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Google Review
- July 14, 2020
Excellent service and friendly accommodating staff. I love my new Acadia!!!
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Google Review
- July 10, 2020
5 Stars falls short of the 10 star rating I would give to DeMarois Buick GMC Mercedes-Benz - specifically Jade (in Service) and Cole (in Sales). We live outside of town and every single time we have had a need, their service team, in 5 Stars falls short of the 10 star rating I would give to...
Review on Google
Google Review
- July 10, 2020
Over the last 40 years, I have owned 18 new Mercedes from multiple dealerships in many states. Mr Lewis DeMarois has been tremendous, fair and in my experience unequaled to deal with. He has been pleasant, knowledgeable, and personable. Over the last 40 years, I have owned 18 new Mercedes from...
Review on Google
Google Review
- July 10, 2020
While on vacation, My 2019 GMC Canyon Denali Diesel left me stranded about 15 miles northwest of Missoula Mt. Fortunately, DeMarois GMC was nearby. While on vacation, My 2019 GMC Canyon Denali Diesel left me stranded about 15 miles northwest of Missoula Mt. Fortunately, DeMarois GMC was...
Review on Google
Google Review
- July 10, 2020
Excellent experience. Wayne was focussed on getting me the right vehicle. Clearly has tons of experience and knowledge. Head and shoulders above the sales people at other dealerships, who simply wanted to sell me any vehicle, without Excellent experience. Wayne was focussed on getting me the...
Review on Google
Google Review
- July 04, 2020
While on vacation, My 2019 GMC Canyon Denali Diesel left me stranded about 15 miles northwest of Missoula Mt. Fortunately, DeMarois GMC was nearby. Service staff members Jade and Ivory were empathetic, friendly and helpful. My truck was quickly diagnosed with a faulty DPF filter, which needed to...
Review on Google
Google Review
- June 30, 2020
5 Stars falls short of the 10 star rating I would give to DeMarois Buick GMC Mercedes-Benz - specifically Jade (in Service) and Cole (in Sales). We live outside of town and every single time we have had a need, their service team, in conjunction with support from our sales agent (Cole), has bent...
Review on Google
Google Review
- June 30, 2020
Over the last 40 years, I have owned 18 new Mercedes from multiple dealerships in many states. Mr Lewis DeMarois has been tremendous, fair and in my experience unequaled to deal with. He has been pleasant, knowledgeable, and personable. Mercedes should be proud to have a representative such as Mr....
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Google Review
- June 23, 2020
5 Stars falls short of the 10 star rating I would give to DeMarois Buick GMC Mercedes-Benz - specifically Jade (in Service) and Cole (in Sales). We live outside of town and every single time we have had a need, their service team, in conjunction with support from our sales agent (Cole), has bent...
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Google Review
- June 17, 2020
Excellent experience. Wayne was focussed on getting me the right vehicle. Clearly has tons of experience and knowledge. Head and shoulders above the sales people at other dealerships, who simply wanted to sell me any vehicle, without first learning what I actually needed. Very very professional...
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Google Review
- June 10, 2020
I took my 550 G Wagon in for a rear brake job. On the drive home the left rear wheel came off ruining the axle. Fortunately I was given a loaner car, 4 weeks later I get the G Wagon back, I was charged over $600 for parts. Labor was not I took my 550 G Wagon in for a rear brake job. On the drive...
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Google Review
- June 04, 2020
I took my 550 G Wagon in for a rear brake job. On the drive home the left rear wheel came off ruining the axle. Fortunately I was given a loaner car, 4 weeks later I get the G Wagon back, I was charged over $600 for parts. Labor was not charged. I am still waiting on the charge for the rear axle....
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Google Review
- June 03, 2020
It was an easy experience from start to finish! Thanks to all!
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Google Review
- May 31, 2020
Salesman and Finance Manager were very professional and patient going int every detail to make sure we under stood both operation of the vehicle and finance commitments. A very pleasurable truck buying experience.
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Google Review
- May 24, 2020
Wayne Waliser made the purchase of my 20 Buick Encore very comfortably, informative and easy. No pressure sale and very helpful with decisions.
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Google Review
- May 23, 2020
They were AWESOME! Great service at a really good price. They even washed our SUV. Will definitely be back.
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Google Review
- May 10, 2020
DeMarois always takes much longer than they say. They had my motorhome for 20 days. When I picked it up they told me there was a problem with the back taillighy and running lights. But they don't work on that because that part of the DeMarois always takes much longer than they say. They had my...
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Google Review
- May 10, 2020
Service Rep could not provide status on inspection after 4 hours of waiting. 5 hours to find out what statys on why truck was pulling right when applying brakes. Service rep either did not let the techs know the customer was waiting, or Service Rep could not provide status on inspection after 4...
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Google Review
- May 10, 2020
My appointment for the oil change was at 10:00 a.m. I was told it would take about one hour for the service to be completed and they would call. I went back 2 hours later and my car wasn't ready for me to pick up. I waited another 20 or My appointment for the oil change was at 10:00 a.m. I was...
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Google Review
- May 07, 2020
My appointment for the oil change was at 10:00 a.m. I was told it would take about one hour for the service to be completed and they would call. I went back 2 hours later and my car wasn't ready for me to pick up. I waited another 20 or so minutes for the service to be completed. Also, the...
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Google Review
- April 27, 2020
DeMarois always takes much longer than they say. They had my motorhome for 20 days. When I picked it up they told me there was a problem with the back taillighy and running lights. But they don't work on that because that part of the motorhome isn't Mercedes!! Great. Pd my almost $1000.00 and drove...
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Google Review
- April 16, 2020
Of course I was giving all star treatment! Car was serviced and issues addressed. Plus a clean car in & out and ready on time.
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Google Review
- April 15, 2020
Cole Anderson was great in helping us find and selling us our new GMC Acadia! Very happy with the friendly service and quick responses. Not pushy at all like your typical cars salesman, but friendly and responsive. Would highly recommend using DeMarois and Cole!
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Google Review
- April 14, 2020
Service Rep could not provide status on inspection after 4 hours of waiting. 5 hours to find out what statys on why truck was pulling right when applying brakes. Service rep either did not let the techs know the customer was waiting, or what IDK. A basic test drive & pulling the tires to inspect...
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Google Review
- March 29, 2020
Jade in service was awesome! Process was quick and easy! THank you Jade!
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Google Review
- March 15, 2020
What a great experience!!! I was taken care of as if I was their only customer. I was contacted several days before the vehicle I was interested in was going to be available. When I decided to purchase the vehicle they helped me every step of the way and with every detail of my vehicle.
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Google Review
- March 12, 2020
My name is Ernie Ratzburg and you asked Karl Ratzburg to right a review so I don't know why his name was sent to me.
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Google Review
- March 12, 2020
I feel they the entire staff were easy to work with and explained the issues and the work to done. Thanks to the whole crew for getting us back on the road.
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Google Review
- March 10, 2020
Everything was easy-peasy! I was pleased with how smooth and fast the whole thing went.
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