Cars.com Review
- March 26, 2024
Brought in my vintage (2004 M3) to take care of some engine oil leaks and fluid change. Reed did a great job of explaining what they found and what needed repairs. Too notch Dealership
Cars.com Review
- March 16, 2024
Received excellent Mercedes-Benz service on my vehicle. Erika arranged a loaner vehicle, thoroughly communicated and delivered on time. The service technician provided additional information on other items that may need repair. My vehicle is running smoothly again. I’m a loyal Mercedes Benz...
Google Review
- March 15, 2024
Response from the owner Replied: Leslie, thank you for the high rating! We will be here whenever you need us.
Google Review
- March 13, 2024
Response from the owner Replied: Chloe, thank you for the high rating! We will be here whenever you need us.
Google Review
- March 07, 2024
Response from the owner Replied: Thank you for the positive review, Kyle!
Google Review
- January 26, 2024
This was the worst experience that I have had at a Mercedes dealership or any other car dealership. I have been fortunate enough to have three previous Mercedes and I suspect that after this experience I will switch to a different brand.The dealership made promises during the sales process they...
Response from the owner Replied: Kirit, we are incredibly grateful that you took the time to leave us a new, 4 star review. Thank you for allowing us to give you a proper experience with us. We look forward to serving you in the future. Thank you for visiting Mercedes-Benz of Sioux Falls!
Cars.com Review
- January 08, 2024
Took my BMW for oil change, they gave me a ride to hyvee for breakfast and had it ready when I got done. Friendly and great service
Cars.com Review
- December 29, 2023
Last week we purchased a 2021 BMW and we’re very pleased with the service provided by Patrick, Bri and the staff at luxury auto Mall in Sioux Falls, South Dakota. Patrick was very professional, very attentive, and exceeded my expectations to ensure I was well informed on the BMW we were purchasing....
Cars.com Review
- November 27, 2023
Brought my Cadillac in for servicing and was greeted right away. They listened to my description of my issue and got a mechanic to look at it. Since I didn’t have time to wait, they provided a ride home. Within two hours, they had the issue diagnosed and resolved. They washed my car and had it...
Google Review
- November 17, 2023
What an absolute stellar experience at this dealership (Mercedes Benz/Luxury Auto Mall)! Bri, Joe, Jared & Jacob went absolutely above and beyond. This was such pleasurable experience, and the easiest, simplest way I/we have EVER had in an Automotive purchase! I HIGHLY RECOMMEND this...
Response from the owner Replied: McGuie's, Thank you for this amazing review of your experience with our team at our dealership. Wow! We absolutely love knowing our guests are having these experiences with us. It is our goal to give you the best services possible. We look forward to seeing you in the future. Happy driving!
Cars.com Review
- November 16, 2023
Bought a used 2020 XT6. Doug Vogel was tremendous to deal with. Attended to every detail, Loaded the vehicle on a trailer and delivered it to me 300 miles away. Car is just as described.
Cars.com Review
- November 16, 2023
Only a 10 minute maybe less wait. Very smooth and easy, seem to appreciate the customers they serve. Car was washed, I have taken my car for service since it was new, no complaints for your team!
Cars.com Review
- October 23, 2023
The four stars is for the Service Department. I would give the Sales staff a three. Some of the men there like to mansplain to women.
Google Review
- October 20, 2023
Response from the owner Replied: We are so grateful for your 5-star review, Cesar. Thanks for sharing your rating with us and the community!
Google Review
- October 15, 2023
Service took a long time but waiting area was comfy, everyone was welcoming and pleasant. Service dept when above and beyond to get me what I needed. Thanks again. You guys rock!
Response from the owner Replied: Thank you so much, Jason, for taking the time to share your experience at Mercedes-Benz of Sioux Falls! We take pride in knowing our customers are happy with their experience.
Google Review
- October 07, 2023
Very competent and quick repairs on our 2023 Winnebago View. Friendly staff.
Response from the owner Replied: Thanks for the review, Robert! We wish you Happy Driving!
Cars.com Review
- August 29, 2023
I brought my Mercedes in for a transmission flush and asked about my key fob that wasn't working. They inspected it and determined it just need new batteries which they replaced as a customer courtesy. I wasn't expecting it for free but as always the service department is top notch. Thanks for all...
Cars.com Review
- August 27, 2023
We give luxury auto of Sioux Falls a 5 star because the service was excellent. Thank you Reed for your attentive care and information about our BMW. Thank you !
Google Review
- August 21, 2023
Granted we didn't purchase the salesman Jared was extremely informative on the brand and was very knowledgeable.
Response from the owner Replied: Cass, we are glad that you enjoyed your experience with our team!
Google Review
- August 19, 2023
Nice people and greats deals
Response from the owner Replied: Adolfo, we are incredibly grateful that you took the time to leave us a 5-star review. Thank you for visiting Mercedes-Benz of Sioux Falls!
Google Review
- August 12, 2023
Response from the owner Replied: Thanks for being a valued customer, Wilfried! Happy Driving!
Cars.com Review
- July 17, 2023
Spencer Imus, Carol Morken are genuinely looking out for the customers too. Good people, pleasant to work with, Im a repeat customer, every single time it was a great experience. Thanks
Cars.com Review
- July 10, 2023
Tina and the rest of the Service desk and the Techs are world-class. They take care of you promptly and do the job right; making the process easy and amiable… Thank You!!!
Google Review
- June 30, 2023
Thanks to Troy Lubbers of Mercedes-Benz of Sioux Falls, SD. He was friendly, prompt, and informative about the windshield wipers on our Coach House RV. We will definitely continue to go to Mercedes-Benz for service.
Response from the owner Replied: Susan, it is great to hear that everything was completed quickly and to your satisfaction!
Cars.com Review
- June 06, 2023
I had the struts replaced on my 2008 LR2. They ordered the parts and carried out the work perfectly. It has given my Land Rover a new lease of life! Excellent service! Friendly staff! I would highly recommend this dealership.
Cars.com Review
- May 04, 2023
I have two vehicles and the service is timely and done right; I never had an issue. Above all, the service desk is courteous, professional, and they try their best to anticipate your needs and proactively serve you. Outstanding service!!!!
Cars.com Review
- April 27, 2023
Experience was excellent. Tina stayed late so I could pick up my car and kept me informed on the replacement struts that had to be ordered for my 2009 Mercedes. The Service department is always clean and everyone has a positive attitude. I appreciate Tina explaining what work needed to done and...
Cars.com Review
- April 27, 2023
I had struts replaced on my 2009 Mercedes E350. They had to order parts because it's an older car but they did a fantastic job following up with me during the process. Tina stayed after 6pm while I picked up my car with a positive attitude about helping me with a list of upcoming maintenance so I...
Google Review
- April 27, 2023
I am OBSESSED with this dealership and everyone who works there. I have NEVER had such an incredible car buying experience. Huge huge huge THANK YOU to Andrew, Jared, Joe, & Alison. You were all so incredible to work with. Thank you for giving us such an incredible deal and making our car buying...
Response from the owner Replied: Wow, thank you for sharing, Savio! These are the stories we love to hear! Your satisfaction is important to us and we look forward to serving you for many years to come. Happy driving!