Luis Molina was an amazing, helpful sales associate. He was professional, courteous, and above all extremely pleasant with us. He was also patient and kind as we worked through our car purchase this week. I would buy from him again. We tried a couple of different dealerships and Duval Ford was far...

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A good experience and would recommend anyone to work with Warren on their next Ford purchase. He put in the time and effort to get me the right truck.

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Fast and efficient . They got me in right away and the work done was very good. Very happy with service would recommend them for services

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Sales person Susan Moore, is the reason for my 5 star review, not only was she helpfull in the selection process, she showed me how to set up the bluetooth connection, took the time to explain everything about the truck, she even took the time to help me transfer stuff from my old truck to the new...

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SUSAN WAS EXCELLENT LOVE HER TO DEATH.EVERYONE AT DUVAL FORD ARE GREAT PEOPLE.SUSAN DID EVERYTHING SHE COULD TO MAKE SUREWE GOT OUR FINANCING AND THE BEST SUV FOR OUR BUDGET..THANKS AGAIN SUSAN

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Ethan was my contact for buying out the lease of my 2016 Ford Edge. He was courteous, personable, and showed genuine interest in my situation. He always responded immediately if I had a question, even on his day off! I got a little snippy with him about something but he still treated me very kindly....

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Ethan was my contact for buying out the lease of my 2016 Ford Edge. He was courteous, personable, and showed genuine interest in my situation. He always responded immediately if I had a question, even on his day off! I got a little snippy with him about something but he still treated me very kindly....

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Great experience, thanks mainly to, Mike, the gentleman in the Service area at the high desk next to the work garage. He is a returning employee and is amazing!! Wonderful customer service, very patient, efficient, and knowledgeable; great personality. This gentleman does not have business cards...

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Thank you, for helping my sister with her car. You were very helpful, friendly and knowledgeable. Thank you for cleaning her car as well. She was able to drive back home to Orlando safely.

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Outstanding customer service. Mat, Mike, Shiela and Roger make an outstanding Team along with the Entire service department staff are Top notch. They are the best in jacksonville Fl for your automobile service needs. Thank you Duval Ford for your continued dedication and professionalism.

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Jermaine was on top of everything I asked. The rest of the sales team were all friendly and and there was a sense of team in the showroom. I hit it near the end of the month and all the incentives were laid out and explained. I am already holding another vehicle to go see to do business there...

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Gunny and Susan are you GEMS! They are the reason I pass by Paul Clark Ford (less then a mile from my house) and drive to Cassat Avenue over an hour. I ended lease, and purchase the car. Gunny made sure oil changed and car detailed like a new car. It was great spending an hour visiting...

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No complaints. Service dept was very attentive, thorough in going over work performed, and efficient.

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Each time we need vehicle service we visit Duval Ford and we are always happy with the service,friendly people and fast service.

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Solid communication from the Service Advisor. Quick diagnosis and repair from the Technician. Overall repair costs very favorable. Clean facility with comfortable waiting area. Well done.

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