⭐ 0 Star Review but it wasn’t an option! “Extremely Disappointed After Years of Loyalty” I’ve been a loyal customer of Napleton Autowerks in Schererville Infiana for nearly 10 years and have purchased two Mercedes-Benz vehicles from them — first with Victor, and later with Juan. I’ve always done my...

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⭐ 0 Star Review but it wasn’t an option! “Extremely Disappointed After Years of Loyalty” I’ve been a loyal customer of Napleton Autowerks in Schererville Infiana for nearly 10 years and have purchased two Mercedes-Benz vehicles from them — first with Victor, and later with Juan. I’ve always done my...

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The Service Manager Joe Durant is one of the most disrespectful service department managers that I have ever had the opportunity to interact with. It is very sad and unfortunate that you find a organizations to find every excuse under the son to assist you and then when you call them out out in...

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The Service Manager Joe Durant is one of the most disrespectful service department managers that I have ever had the opportunity to interact with. It is very sad and unfortunate that you find a organizations to find every excuse under the son to assist you and then when you call them out out in...

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Their manager has been extremely honest and professional and everyone there has worked with me to make this happen. I could not be more thankful.

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The sales person didn’t know anything about the car. The rear fenders were scratched up. Not worth the asking price.

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I drive about 1.5 hours to get my Volvo serviced whenever it needs done, but I always leave incredibly satisfied. A few weeks ago, I brought my car in because there was a piece of my undercarriage that was hanging low to the ground and I didn't know what type of screws were needed to put it back...

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I bought a used Kia optima from these people and a spare key as well. Every time we try to get in contact with the employee that sold us the car and the key. We get ghosted and they never call or even message us back with a response. I will never ever recommend making a purchase with this company or...

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Scheduled for a service A and to check why it took a couple attempts to start the car, Joe in service mentioned a bad battery. 2 hour job took 3 days with no loaner and $730 later i get sent home with a bad battery ( had to take it to O'reily for them to tell me that after not starting the next...

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What started off as a great experience (thanks to Mr. bill, Ms.thersea & Karen)ended up being one of the most hurtful & frustrating experiences I’ve ever had at a dealership … I will never take my Mercedes to this place again… after being called out of my name by a worker in the service department...

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WORST dealership in America. PLEASE do not take your vehicle to these xxxxxxxx. You will be sorry…

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We took our 2024 AMG GLE53 to Napleton Autowerks for the initial oil change. The service was terrible, the wait [notwithstanding having a prior scheduled appointment] was several hours in the store. The price of the oil change was astronomical (over $500US), and to add insult to injury—- we...

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We took our 2024 AMG GLE53 to Napleton Autowerks for the initial oil change. The service was terrible, the wait [notwithstanding having a prior scheduled appointment] was several hours in the store. The price of the oil change was astronomical (over $500US), and to add insult to injury—- we...

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just got done picking up my 2003 55 amg.brought it in because i didnt have any brakes whatsoever .first person i had seen was joe from the service dept.I have to tell you see him first .He was honest and upfront I was a little worried and joe put that all to rest.I Will tell you my experience with...

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Yesterday was my second visit to this shop, and it is not a dealership! This will definitely be my last time.The advisor quoted me one price when I brought the car in.In the end, the price was almost double.I requested service A7, but they performed service B instead.The supervisor had "just" left,...

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Great service

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Bad service at all.

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