Google Review
- February 16, 2020
Terrible service from the Mercedes may canics . Definitely the worst Mercedes vehicle dealer service center experience I've ever had . Sub par technical and mechanical skills . No not expect a quality repair at this location.
Google Review
- February 15, 2020
I was extremely dissatisfied with service department. They worked on my vehicle I was not pleased with the service dept.
Google Review
- February 13, 2020
Google Review
- February 12, 2020
Google Review
- February 11, 2020
Google Review
- February 05, 2020
Their service department is abysmal. They outline time frames that they never honor, do not respond to messages, and are terrible at communication. They are not trustworthy and I am buying my new Mercedes at another dealership further away because I will not deal with the service department here...
Google Review
- February 03, 2020
Terrible service from the Mercedes may canics
Google Review
- February 01, 2020
Nice place; friendly people.
Google Review
- February 01, 2020
Service department is horribly slow. Service writers lie about needing appointments. Online appointments get "lost" and not honored. Takes FOREVER, even with appointment
Google Review
- January 31, 2020
I purchased a 2019 Mercedes-Benz GLC300 small SUV from Napleton Autowerks of Indiana. My experience was exceptionally great. The customer service at this location is superb. Tony and Joey were extremely helpful, knowledgeable and patient with all of my questions and requests. Financing was also a...
Google Review
- January 29, 2020
Google Review
- January 28, 2020
I just purchased my 2nd Mercedes from Tony and the team at Napleton Mercedes Benz. Tony was great - responsive and he follow through was on point. I highly recommend seeing him.Andy
Google Review
- January 27, 2020
Google Review
- January 27, 2020
Google Review
- January 26, 2020
Google Review
- January 26, 2020
Google Review
- January 25, 2020
Salesman Robert Valle was helpful, informative and, after the sale, went above and beyond his duties to fully address my questions.
Google Review
- January 24, 2020
DO NOT BUY A CAR FROM HERE. If I could give no stars I definitely would! Horrible customer service. I would never buy another car from here or any Napleton for that matter. It took over a month to get my car windshield replaced because someone was to lazy to verify if it was the correct windshield...
Google Review
- January 22, 2020
Google Review
- January 22, 2020
Google Review
- January 22, 2020
Google Review
- January 22, 2020
Google Review
- January 21, 2020
Friendly sales staff and a huge selection of high end cars to choose from!
Google Review
- January 21, 2020
Great work and friendly staff. I would recommend them.
Google Review
- January 21, 2020
They do a good job.
Cars.com Review
- January 16, 2020
Vince and Roger did an excellent job working to provide me with a lease that I was satisfied with. The financial process of the lease was super quick and we were out of there in a reasonable time. They even put in the extra effort of cleaning the car and providing me with a full gas tank.
Google Review
- January 14, 2020
Although my experience with the service department leaves a lot to be desired. I am happy to say both the sales manager Lovell and the general manager were able make the experience better. I am still very jaded against any dealings with the service department, but their sales personnel were...
Cars.com Review
- January 09, 2020
Just purchased a car from Jim and Vince ,great guys . Roger was very welcoming , finance department was amazing . Highly recommend. Will defiantly come back .
Cars.com Review
- January 09, 2020
Avoid this place. In the 10 weeks since I purchased my car there, their service department has had it 5 of those weeks. This latest visit has been a month now. When I talk to someone, other then a manager (since they refuse to talk to me or return my calls, every week for the last 8 weeks), they...
Google Review
- January 07, 2020
Google Review
- January 07, 2020
I just bought a used Subaru from them and I love it. They gave me a great price on the car and fixed minor dents and scratches with no hassle. Everybody there was very professional and incredibly polite and Probably the best experience I've ever had at a car dealership.
Google Review
- January 07, 2020
The guys here are very nice the GM is the best this guy keep it straight with you no corners cut an he work hard to get it done an will stay all night working it for you now with a boss working like this how you think the team is thank for my 2020 GLB
Google Review
- January 07, 2020
Great experience very friendly definitely recommend this dealership goes the extra miles to make sure your Satisfied !!!
Google Review
- January 07, 2020
Google Review
- December 28, 2019
I scheduled my 2010 E class Mercedes Benz for service B. Meanwhile I decided to browse around to look at a newer model. I was greeted by Jim Dwyer who was very friendly and professional. Jim listened to my needs and understood what kind of car I was looking for. He took me on a test drive of a...
Google Review
- December 28, 2019
It was a quick and pleasant experience. Everything was explained to me beforehand and the car was ready as promised.
Google Review
- December 28, 2019
Got my 2nd vehicle from Napelton, and I love it!! All the reps were very friendly and answered all my questions.
Google Review
- December 28, 2019
Great Service. A little pricey
Cars.com Review
- December 09, 2019
This dealer has the worse customer service. The general manger does not care about his customers. He belittles women and yells at his customers. After spending over 90K on a vehicle, he has the nerve to yell at a customer because he gave me the wrong keys and told me he could care less if I ever...
Cars.com Review
- December 06, 2019
I made a few calls to various dealers asking for their best price. Roger, the sales manager gave me a good price. I came in and filled out all the paperwork and was done within an hour. The whole team answered all my questions and repeatedly let me know if I had any more questions.
Google Review
- November 28, 2019
I thought my service advisor in Los Angeles was the best but samantha Hamilton is on a par or better.
Google Review
- November 28, 2019
I went here to get a car to replace mine that was totaled in an accident. The salespeople were professional and very helpful. The time in and out with my purchase was seamless and quick. Thanks to my salesman, Brian Tom, his floor manager, and their finance director, Richard Rudzena. They made me...
Google Review
- November 28, 2019
I was impressed with the knowledge and courtesy Joey Dicesare showed. Both he and Roger were fair, honest and professional. I will recommend this dealership to my friends and family!
Google Review
- November 28, 2019
It was really terrible experience to me. I bought a used car from them with dealer warranty. But, the engine warning signal was turned on after just one day. They do not nothing for me even though they emphasize dealer warranty when they sell this car to me. They even knew about the engine problem,...
Google Review
- November 28, 2019
Quite pleased with the whole experience. Very much liked that the salesman took me on test drive on roads other than the congested ones.
Google Review
- November 28, 2019
Went In With The Amount I Wanted To Spend, Walked Out Spending Less Then Expected. Sales Was Awesome!
Yelp Review
- November 08, 2019
My wife wanted to upgrade her Lexus and Volvo was one of the car we wanted to look at. So we pulled up parked by the Volvo sign. Only to discover there were no Volvos there. So we walked around the corner passing by the Mercedes show room still no one greeted us. Finally in front of Fiat and Alpha...
Yelp Review
- October 31, 2019
One of the worse service departments I have had to deal with so far. We bought a new Volvo with the promise of great service (even was told they would pick up our car and drop off a loaner) once the sale was done they couldn't care less about the customer. I went in to get a fender fixed that they...
Google Review
- October 28, 2019
Google Review
- October 28, 2019
Google Review
- October 28, 2019
Google Review
- October 28, 2019
Google Review
- October 28, 2019
Brandon and Jeremy provided great customer Service and even stayed late to help me with my flat tire to help me get back to Chicago. These guys are the best. Thank you!
Google Review
- October 28, 2019
I personally wouldn't buy a car from anyone else! Everyone who helped me, made the experience nothing but smooth and easy. I bought a car from them 3 years ago, and just purchased another one today! Tony and Joe are the best!
Google Review
- October 28, 2019
Very displeased with this experience, all they are after is your money. I brought my Mercedes to get some things fixed and they held on to the vehicle from June til October. Thats FOUR months!!! Joe Durant from service was the one helping me with the vehicle and he was the most unprofessional person...
Response from the owner Replied: Thank you for taking the time to leave a review on your experience. We appreciate your feedback but I wanted to respond to let you know that this is the wrong location. I am passing your feedback on the the appropriate party so they are aware and can respond accordingly. The body shop is where your vehicle was being worked on, not the Mercedes store in Schererville.
Google Review
- October 28, 2019
I have a 2014 E350 that I had an issue with but it was out of warranty.I set up a meeting with Tony Turco general manager and he brought in Jon Dailey service manager. They took my concern seriously and acted on my behalf and contacted MB corporate. Within 10 days they got back to me and said they...
Google Review
- October 28, 2019
Napleton Mercedes has been my go to service department for years, all my cars have been service by Tony Ballard for years and his service advisor Joseph. They are always fair and to the point with what my vehicle needs they never recommend anything outside of the Mercedes Benz recommendation...
Google Review
- October 28, 2019
This is the second vehicle that I've purchased from Napleton Autowerks (Mercedes Benz of Schererville) and the service just keeps getting better and better. Vince Fiore and Tony Turco are 2 people that you want to stick with. Sometimes you feel overwhelmed with buying a vehicle; however, this was...
Google Review
- October 28, 2019
Great service and a professional staff! Who knew a car experience could be this good!
Google Review
- October 28, 2019
New owners, good service, was a walk-in, gave true time, completed service on time and price, refreshing to see
Google Review
- October 28, 2019
Good customer service and great employees.
Google Review
- October 28, 2019
Google Review
- October 28, 2019
Google Review
- October 28, 2019
Google Review
- October 28, 2019
Cars.com Review
- October 14, 2019
Very displeased with this experience, all they are after is your money. I brought my Mercedes to get some things fixed and they held on to the vehicle from June til October. Thats FOUR months!!! Joe Durant from service was the one helping me with the vehicle and he was the most unprofessional person...
Google Review
- September 28, 2019
Google Review
- September 28, 2019
Google Review
- September 28, 2019
Google Review
- September 28, 2019
Great staff friendly and knowledgeable.
Google Review
- September 28, 2019
Great service. And management really work hard to get serious customers the best deal out there.
Google Review
- September 28, 2019
Junior is very experienced with Mercedes if you if you want to no information about your vehicle old or new ask for him in service .
Google Review
- September 28, 2019
Great u Should try them very welcome place
Google Review
- September 28, 2019
Great experience despite the renovation/construction.
Google Review
- September 28, 2019
Google Review
- September 28, 2019
Google Review
- September 28, 2019
Cars.com Review
- August 31, 2019
Very friendly and courteous staff which helped us with the lease of our new Volvo. Jim spent over a half an hour going over the features on our new XC 90 and Roger explained all the different lease options that were available. Thank you Napleton
Google Review
- August 28, 2019
Google Review
- August 28, 2019
Response from the owner Replied: Thank you for the 5 star review!
Google Review
- August 28, 2019
Response from the owner Replied: Thank you for the 5 star review!
Google Review
- August 28, 2019
Response from the owner Replied: Hi Ashley, we apologize that your experience with us did not meet your expectations. If you could please give us a call at the dealership, we would love to discuss this further 219-865-3800.
Google Review
- August 28, 2019
Response from the owner Replied: Hi Roderick, we apologize that your experience with us did not meet your expectations. If you could please give us a call at the dealership, we would love to discuss this further 219-865-3800.
Google Review
- August 28, 2019
Google Review
- August 28, 2019
Response from the owner Replied: Thank you for the 5 star review!
Google Review
- August 28, 2019
great people people !!!!!
Response from the owner Replied: Thank you for sharing!
Google Review
- August 28, 2019
Response from the owner Replied: Thank you for the 5 star review!
Google Review
- August 28, 2019
Response from the owner Replied: Thank you for the 5 star review!
Google Review
- August 28, 2019
Micheal Quinn is awesome and the rest of the team as well......
Google Review
- August 28, 2019
Always very happy with Junior in the service department!
Response from the owner Replied: Thank you for sharing your experience!
Google Review
- August 28, 2019
A disabled Veteran that has a VA Fiduciary that manages my money, Joe in repair dept. stated they will Not accept payments from my fiduciary for repairs I need to pay and be reimbursed. Disabled Veterans with VA Fiduciary DON'T have control over their money that's why have a fiduciary to make...
Google Review
- August 28, 2019
Great place to buy a car from!
Response from the owner Replied: Thank you for sharing and for the kind words!
Google Review
- August 28, 2019
The wife's merk had sone issues
Google Review
- August 28, 2019
A drive for nothing. They couldn't work on my car so I had to make another appt.
Google Review
- August 28, 2019
From the moment we entered the dealership, we were greeted and made to feel at home. Rodger Buss and Vince Fiore created an atmosphere that was non intimidating and friendly. To say the least we felt very comfortable and at home. They were very informative and pleasant to deal with. We have...
Response from the owner Replied: Thank you for the kind words! We look forward to seeing you again soon!
Google Review
- August 28, 2019
Juan Barnes is very knowledgeable, patient, and helped me find the right vehicle. No pressure at all. I cant wait until until the construction is done... however excited about the new facility they are building!
Response from the owner Replied: Thank you for sharing your experience and we hope you are enjoying your new vehicle!
Google Review
- August 28, 2019
Vince was my salesman and he is great, he will get you the deal you want and a great car to take home and be proud of. I love my XC60 the best car I have ever owned and I am 71 so I have had a lot of car in my life.They also have a great service department that listens to YOU.
Response from the owner Replied: Thank you for your kind words and congratulations on your purchase!
Google Review
- August 28, 2019
Ive purchased a couple of the brands here at Napleton Autowerks and I must say they are the absolute best! The staff from sales, to finance and service were very knowledgeable. We will certainly be back when its time to purchase new cars.
Response from the owner Replied: Thank you for sharing your experience!
Google Review
- August 28, 2019
Salespeople were friendly and helpful. Came out with a car I absolutely love. However, the lady Tracy who does all the paperwork was not very thorough with me. On the day I bought my car, she seemed more concerned with hurrying up and leaving then going over my paperwork. Then after leaving the...
Google Review
- August 28, 2019
Tony and Jim have been nothing short of amazing! The team truly goes above and beyond to help you land the best vehicle for the best price. They keep it simple and painless. Not your regular dealership - these guys are the Alinea of the car world, we won't be going anywhere else.
Google Review
- August 28, 2019
I recently had my wiper fall off on my travels to Florida, right away we called our service Advisor Joe, he called the closest dealership to our current location to let them know we will be coming in. When we got to Mercedes Benz of South Orlando they rolled out the red carpet and said we were...
Google Review
- August 28, 2019
Dont trust their web site prices. I called and confirmed the price was correct! They asked me to come to the dealership. However, I resisted until get a written quote. Then, of course, the true price revealed and their online price increased by 33%. Dont waste your time with this dealership.
Response from the owner Replied: Hi Furkan, we apologize that your experience with us did not meet your expectations. If you could please give us a call at the dealership, we would love to discuss this further 219-865-3800.
Google Review
- August 28, 2019
Their service department is the best. Joe and Karen go the extra for Napletons customers. This is my 3rd Mercedes from Napleton and will continue to buy cars from them just because of the awesome customer service.
Response from the owner Replied: Hi Kate! Thank you for sharing and for being part of our family!
Google Review
- August 28, 2019
Great place to buy a car from! Tony the GM is very hands on!! Great cashiers very friendly and great customer service.
Response from the owner Replied: Thank you for taking the time to share your experience and congratulations on your new vehicle!
Google Review
- August 28, 2019
Excellent customer service, everyone there is very friendly and helpful, they go above and beyond to meet your needs. From the GM, salesfloor, to the service/parts dept, to the cashiers, everyone is awesome. Definitely reccomend this place if you're looking for a new vehicle.
Response from the owner Replied: Thank you for the kind words Sarah!
Google Review
- August 28, 2019
We had the oil changed. They were unable to fix my squeaky seatbelt which I do not understand. It just started about a month ago, so I know it was not there before. Wish they could have fixed it. Now getting a new front shield in our car due to a rock hitting the window. Hoping this is a...
Google Review
- August 28, 2019
I purchased a used ML350, but I was treated like I was buying a brand new top of the line vehicle. Tony Turco and Mike Quinn both gave me their undivided attention, never made me feel rushed, and answered all of my questions showing me that they genuinely valued my time. I got a great deal on a...
Google Review
- August 28, 2019
Knowledgeable sales staff and courteous managers made for an excellent experience overall.
Google Review
- August 28, 2019
I bought my first car from here and my car salesman Mike Quinn couldnt have been more helpful! He was nice, informative, and super handsome highly recommend!
Google Review
- August 28, 2019
Napleton Mercedes has never let me down, the are competitivly priced and do what they can to make sure I leave happy. I cant wait to see how the new building is going to look,
Google Review
- August 28, 2019
Excellent customer service! I definitely recommend Napleton Auto Werks if you're looking for a vehicle!
Response from the owner Replied: Thank you for sharing your experience!
Google Review
- August 28, 2019
I've had the pleasure of working with Joey D. One of if not by far the best salesmen in the car business. Can't wait to get my next car from him.....
Google Review
- August 28, 2019
Response from the owner Replied: Thank you for the 5 star review!
Google Review
- August 28, 2019
Response from the owner Replied: Hi Ashley, we apologize that your experience with us did not meet your expectations. If you could please give us a call at the dealership, we would love to discuss this further 219-865-3800.
Google Review
- August 28, 2019
Response from the owner Replied: Hi Roderick, we apologize that your experience with us did not meet your expectations. If you could please give us a call at the dealership, we would love to discuss this further 219-865-3800.
Google Review
- August 28, 2019
Google Review
- August 28, 2019
Response from the owner Replied: Thank you for the 5 star review!
Google Review
- August 28, 2019
great people people !!!!!
Response from the owner Replied: Thank you for sharing!
Google Review
- August 28, 2019
Response from the owner Replied: Thank you for the 5 star review!
Google Review
- August 28, 2019
Response from the owner Replied: Thank you for the 5 star review!
Google Review
- August 28, 2019
Google Review
- August 28, 2019
Response from the owner Replied: Thank you for the 5 star review!
Google Review
- August 28, 2019
Response from the owner Replied: Thank you for the 5 star review!
Google Review
- July 28, 2019
Google Review
- July 28, 2019
Google Review
- July 28, 2019
Google Review
- July 28, 2019
Google Review
- July 28, 2019
Very well prepared and organized people to work with. Michael Quinn was especially helpful and had no issues in finding what I was looking for.
Google Review
- July 28, 2019
Great experience, ask for Addison Almeda.
Google Review
- July 28, 2019
Oil change and brakes really quick
Google Review
- July 28, 2019
Michael Quinn is awesome!!
Google Review
- July 28, 2019
The purchase of my new Mercedes was a WONDERFUL experience! My journey to locating the best vehicle for me had become very stressful because of so many options. The Mercedes Schererville team remained patient, diligent and supportive in helping me identify the best deal. Brandon Carter, Natalie...
Google Review
- July 28, 2019
Mike Quinn is such an amazing guy to work with. He is a shining beacon of hope for the profession of car salesman. He is fun to work with, made the process painless, and made sure we were very informed about the decision we were making. I rate him a 10/10 as a salesman, and he's pretty easy on the...
Google Review
- July 28, 2019
Great place to buy a car from! Tony the GM is very sincere and hands on EVEN after you buy! Working with my salesman Vince was a breeze! If I had to do it all over again I wouldnt think twice about it!
Google Review
- July 28, 2019
I wrote a review for Volvo because that is where my friend and I originally started. She was looking for a new car and couldn't decide. Ultimately, she ended up with a Benz and couldn't be happier. I would recommend seeing Jim Dwyer if you are in the market. He was extremely helpful and very patient...
Google Review
- July 28, 2019
I recently serviced my vehicle here and it was a wonderful experience! A salesman named mike Quinn was particularly nice and very knowledgable! I would definitely buy my next car here!
Google Review
- July 28, 2019
I had an awesome experience with the purchase of my Benz! Addison was very upbeat and helpful. He made the process smooth and quick!
Google Review
- July 28, 2019
Dealership treated me like a king, great inventory and staff. Highly recommend. My salesman was Jim Dwyer and he was the best!
Google Review
- July 28, 2019
Vince went above and beyond to find me what I was looking for. He was extremely friendly and had excellent communication. The sales manager Tony was also a stand up guy and made sure I was totally happy. If you are in the market for a new or used vehicle dont overlook Napleton in Schererville.
Google Review
- July 28, 2019
Went in for a recall on my Mercedes. They dropped me off at my house while my car was getting worked on, they washed my car, and offered to give me a ride back to my car. Perfect experience.
Google Review
- July 28, 2019
I love the salesmen at this place! Michael Quinn helped with a lot of my questions! Thank you!
Google Review
- July 28, 2019
Mike Quinn is very knowledgeable about all the cars they sell. I will be purchasing a vehicle soon from him.
Google Review
- July 28, 2019
I had a great experience purchasing my first Jaguar at Napleton, Addison was very transparent during the process, he was able to truthfully answer all my questions and concerns.
Google Review
- July 28, 2019
Had a wonderful experience buying a car with our salesman Jim Dwyer!! He made the sales process a breeze and were so happy with our car!
Google Review
- July 28, 2019
Fast and Easy transaction performed by Addison! Sam loves the car!
Google Review
- July 28, 2019
Micah Pruett is the man to see. A man of his word.Thanks for helping me get my new Benz.
Google Review
- July 28, 2019
We went to Napoleon two days in row ready to purchase a vehicle and both times NO ONE came out to help us. Two days in a row at different times. Based on the other reviews, we must have looked like we didnt have enough money.
Google Review
- July 28, 2019
Purchased my '18 AMG GLE 43 from Vince about 2 years ago. The car runs great, the service here is amazing, and the staff are always friendly!
Google Review
- July 28, 2019
Google Review
- July 28, 2019
Google Review
- July 28, 2019
Google Review
- July 28, 2019
Cars.com Review
- July 09, 2019
I had my 2017 Mercedes in for a routine maintenance and they damaged my vehicle, tried giving it back multiple times still damaged. it took 8 weeks to get it back and it still is not right. xxx!! Jon Dailey service and parts director is a big D!!! never trust him, very poor behavior, rude,...
Google Review
- June 28, 2019
Google Review
- June 28, 2019
Google Review
- June 28, 2019
Google Review
- June 28, 2019
I'm so happy right now, Napleton Schererville was GREAT! Great customer service, friendly staff and WOW, they were able to give me exactly what I wanted! I'm so impressed! Thanks Jim and Roger!
Google Review
- June 28, 2019
As stated by others here, I bought a used car from Napleton two days ago and the entire staff was fantastic to deal with. Wouldn't hesitate to buy another car from Napleton - Schererville in the future, despite the fact that I live 2 hours away :^)
Google Review
- June 28, 2019
I really love some of the brands they sell, but I cant buy them because the service department is so effing bad here.Ive had to bring my Volvo in for service appointments, which took five trips because the tech wasnt in for appointments scheduled a week in advance.Just dont. Theyre all idiots.
Google Review
- June 28, 2019
Google Review
- June 28, 2019
Google Review
- June 28, 2019
Yelp Review
- June 28, 2019
Was traveling with my Mom and 2 sisters 3 hours from home when our oil warning light went on. Called Napleton Volvo and spoke with Brandon who was happy to help. He got us right in to check our problem and added oil. He was very courteous and explained what he did. Exceptional, prompt customer service!
Google Review
- May 28, 2019
Google Review
- May 28, 2019
Google Review
- May 28, 2019
Google Review
- May 28, 2019
Google Review
- May 28, 2019
I just purchased a used vehicle 4 months ago. When I first made the purchase the additional fob was broken, the gas tank insert came completely out when pumping gas, a light was out that I did not see and now 4 months later the heater core just broke with antifreeze all over the carpets and it...
Google Review
- May 28, 2019
Three months ago the engine of my E63 AMG died due to a failure of the crankshaft cap, which destroyed the timing chain and totalled the engine.My car was in Chicago and, with 54,000 miles, was 4,000 miles past its warranty.Junior, from Napleton Schererville, arranged for a tow at no cost, and...
Google Review
- May 28, 2019
Fast and courteous service..... didnt take as long as stated.!!!
Google Review
- May 28, 2019
Just bought a used car from Napleton and the staff and Salesperson I was dealing with directly were all fantastic. Addison knew the game, was very informative, and got me the best deal possible. Great work Team.
Google Review
- May 28, 2019
Google Review
- May 28, 2019
Google Review
- May 28, 2019
Google Review
- May 28, 2019
Yelp Review
- May 09, 2019
I purchased a 2019 Mercedes Gla 250 in October 2019 and I had the car in the shop 4 times for issues! Check engine light came on, radio stops working when I receive a call the radio never comes back on and its still not fixed! This car is a lemon I wish that I would have bought another Cadillac!
Google Review
- April 28, 2019
Google Review
- April 28, 2019
Google Review
- April 28, 2019
Google Review
- April 28, 2019
Terrible experience ever. Two months ago, I bought a used car here with dealer warranty. A day after it was purchased, an engine check light was turned on. Their response after that is the terrible.First of all, it is very difficult to repair your car despite the dealer warranty document. If the...
Google Review
- April 28, 2019
If your in the market for a car ...find Adisson one of the most knowledgeable sales I have seen in a long time. I hate spending any time buying a new car but they made it painless!!!! Go see Addison!!!
Google Review
- April 28, 2019
Google Review
- April 28, 2019
Google Review
- April 28, 2019
Google Review
- March 28, 2019
Google Review
- March 28, 2019
Google Review
- March 28, 2019
Addison was very responsive and accommodating during the sales process. I hope the continued relationship with Napleton stays at the same level of service as my first set of interactions.
Google Review
- March 28, 2019
Had a great experience here! Service was great and bought a beautiful car
Google Review
- March 28, 2019
I live near Napleton and over more than a decade, have purchased 4 cars from them. Customet service from both a sales and service perspective has gotten continuously worse. My current car is a Volvo XC90. Napleton sales experience was so bad I went out of my way the same day to Tinley Park and...
Google Review
- March 28, 2019
Great experience.
Google Review
- March 28, 2019
Phenomenal experience here with the staff!!! Dee Taylor, Chris Morrison and Brandon Carter were a pleasure to communicate with in my vehicle purchase. They went from far beyond expectations to help find the perfect vehicle for my family at a reasonable price. Awesome buying experience for sure!!!...
Google Review
- March 28, 2019
I recently decided to try Napleton Autowerks for my service B on my CLS 550 because of unsatisfactory past experiences with a different MB dealership that's closer to my home. I'm so happy that I made the decision to switch. The all around customer service was excellent and the gentleman who...
Google Review
- March 28, 2019
Google Review
- March 28, 2019
Yelp Review
- March 22, 2019
We responded to an advertised special price on their website for a Volvo XC90 Inscription. Although we intended to wait until next year to replace our current Volvo, this was a very good price, so we called, verified that this was indeed the price, and took a drive to the dealership. They are under...
Google Review
- February 28, 2019
Google Review
- February 28, 2019
Google Review
- February 28, 2019
Work there
Google Review
- February 28, 2019
The service was ok. But, what i wanted to point out was the waiting area. It doesnt feel like you are in a high-end dealership waiting area. I felt like i was an owner of an 8k car being serviced at a cheap dealership. Very disappointing. We buy luxury cars to feel great, but waiting for my...
Google Review
- February 28, 2019
Nice sales department and a really nice service dept
Google Review
- February 28, 2019
Go see my boys Addison and Dee. Theyll find a way to get you in that car.
Google Review
- February 28, 2019
If you are looking to buy a new or used car, go see Addison Almeda. He is friendly, down to earth and not your typical pushy salesman. He helped me with the purchase of my Jeep. He answered all of my questions and if he didnt know the answer, he would find out for you. He wouldnt just feed you a...
Google Review
- February 28, 2019
Google Review
- February 28, 2019
Google Review
- February 28, 2019
Work there