Yelp Review
- September 29, 2018
Napleton Volvo of Indiana sales and service staff did a excellent job in obtaining and delivering my new 2019 XC60 T6 Inscription. I Just love my new car.
Cars.com Review
- September 21, 2018
Amazing service. Our sales consultant Jim, was very kind and kept us up to date the entire time as we waited for our order to be processed and delivered. I very much recommend shopping at Napleton Autowerks in Schererville.
Yelp Review
- August 09, 2018
I purchased a 2000 V40 Station Wagon and thought it would be my last car. I heard they do last forever. From the very beginning I had problems with the electrical system and for the 11 years I owned the car 85% of the time the check engine light was on. This called for a diagnostic check every two...
Cars.com Review
- August 07, 2018
Great place to buy a car. Jim Dyer was great to work with. The purchase process went very smooth and he gave a great overview of the car.
Cars.com Review
- July 11, 2018
Awesome buying experience I would definitelt choose this dealership again. Everyone there were professional and understanding of my situation at home therefore offering to bring the test vehicle to my house
Cars.com Review
- July 04, 2018
I was a little hesitant of purchasing a car online but it was nicer than the pics showed. The only disappointment was not being shown how all the features operated. Overall it is the nicest used cars I've ever bought. And I've had over 25 cars. Thanks Scott
Cars.com Review
- June 30, 2018
Luv the car but very little time spent showing me the features and how they work. And no test drive? Everyone was very courteous. But not very helpful.
Yelp Review
- June 20, 2018
The very worst customer service experience I've ever had, in any industry. I had my car towed there several weeks ago after an accident. The repair took three weeks, because of a "grammatical error" that led to the insurance company rejecting Napleton's forms, as well as an incorrectly ordered...
Cars.com Review
- May 15, 2018
This would be a 0 star if it were possible. I have been waiting for just under 5 months for parts and for service to be completed. Never received a call back, however, I called them back three weeks ago and they setup an appointment. I arrived there today and was told there may be a per hour...
Cars.com Review
- March 30, 2018
Ross and Vince were awesome salesman who made my first Mercedes purchase exciting and memorable. The GM Ross and the entire staff were great too!
Cars.com Review
- March 16, 2018
I was out of town for work, while looking at cars online. I was interested in one and Jimmy followed up with me right away. The man that helped me at the dealership was very friendly as well! I could not be more satiated with my experience. They did not follow me around the dealership while I was...
Cars.com Review
- March 10, 2018
With the growing options to purchase a car from anywhere in the country, NOTHING beats great service from your local dealer. The team at Napleton really exudes this climate from the initial contact to the moment you drive off the lot. Thank you so much for taking such great care of us, finding the...
Cars.com Review
- February 20, 2018
Mike was great! Energetic, a lot. Handle the process great. We still have a lot to learn, but we can only digest so much. Dealership seems great! Hope they are as good to deal with when it comes to service. We love our Volvo! Thanks for a great experience!!! I have already recommended you.
Yelp Review
- January 23, 2018
Just avoid this place at all costs, too many reasons to mention, starting with the customer service. Take your vehicle over to International in Tinley, you will be thankful. I gave this place too many chances, because they were so close. No more. I value my car, my time and my sanity, so off I go to...
Cars.com Review
- January 20, 2018
Juan Barnes was great! I appreciated the fact that he was not aggressive. He was very polite. He offered water/soda and lunch. I felt like a valued customer. Thank you!