Google+ Review
- August 31, 2017
Left by Ellen Mayer-Splain
Facebook - Web Review
- August 25, 2017
Left by Joyce Fluelling
My experience with this dealership and its staff are great. I have been coming here for over 15 years. I was tell anybody if you want excellent come to Don Beyer Volvo.
Facebook - Web Review
- August 23, 2017
Left by Cheryl Brummell
My experience with this dealership and its staff - especially my service representative, Craig Izes, continues to be the best! Everyone demonstrates proficiency in their respective roles, and places a priority on customer service - the best I have experienced at any car dealership. Highly recommend!
Google+ Review
- August 08, 2017
Left by Ivonne Martinez
Google+ Review
- August 07, 2017
Left by Harrison Dixon
Google+ Review
- August 06, 2017
Left by William Howard
Excellent service very very professional and they keep you updated on your vehicle.
Edmunds.com - Service Review
- August 02, 2017
Left by VOLVODEVOTEE
The customer service I received at Don Beyer was exceptional and more than met my expectations. This has always been the case over several years. It is my dealership of choice for auto buying, maintenance and repairs.
Google+ Review
- July 31, 2017
Left by Elizabeth Bolden
Sam is always helpful. I know my car will be taken care of when it returns for service.
Google+ Review
- July 24, 2017
Left by Lee Ann Wadsworth
I continue to be very pleased with the everyone on the Don Beyer service team - both with the customer interfacing representatives as well as the work quality.
Edmunds.com - Service Review
- July 22, 2017
Left by shariel
Craig again, did a very effective job of managing the appointment and my expectations.
Edmunds.com - Service Review
- July 21, 2017
Left by brian_mc1
These guys are great. Consistent service provided on time.
DealerRater Review
- July 21, 2017
Left by Susella1
We purchased a used vehicle this evening at Beyer Auto and the process was smooth. The experience was pleasant and we feel confident that the car will serve us well.
CarGurus Review
- July 18, 2017
Left by deneen
It was a Great experience 5
Edmunds.com - Service Review
- July 17, 2017
Left by rwm1471
Great service on our 2008 Volvo XC-90. Professional, knowledgeable and courteous staff (thanks Mike M.!)
Google+ Review
- July 16, 2017
Left by Bernard Aguon
Great customer service and professional workmanship. The most current updates were installed into my vehicle
Edmunds.com - Service Review
- July 14, 2017
Left by eljabar
Excellent service, Craig is most helpful, as always.
Google+ Review
- July 07, 2017
Left by Cathy Lane
No pressure to buy. The salesman was very patient while I made up my mind. I was offered over blue book for my trade-in.
Google+ Review
- July 07, 2017
Left by Karen Tall
Edmunds.com - Service Review
- July 06, 2017
Left by cmeisner1
I was very satisfied with the recent service I received on the 45k service for my Volvo XC90. I only had a couple of hours and they were able to perform the servicing within that time frame.
Edmunds.com - Service Review
- June 29, 2017
Left by doglover24
My service experience was excellent and Craig does an excellent job
Google+ Review
- June 28, 2017
Left by Heather Olson
CarGurus Review
- June 27, 2017
Left by Al
Efficient and fair.
Google+ Review
- June 26, 2017
Left by Richard Heathcote
Best sales and service team around; real professionals. Good value. Great product.
CarGurus Review
- June 25, 2017
Left by nate0123
Effective communication but wasn't able to make a deal.
Google+ Review
- June 15, 2017
Left by Mary Evans
Google+ Review
- June 11, 2017
Left by Lemuel Paalam
Edmunds.com - Sales Review
- May 27, 2017
Left by Jbr0812
Omar and the rest of the team did an outstanding job. We got an amazing deal that the other dealships could even come close to matching. Omar took care of every detail making the entire process easy and efficient. I highly recommend don beyer volvo and especially Omar
Edmunds.com - Service Review
- May 25, 2017
Left by Bazey4519
Really appreciate the services and the car wash. Next time would like to vacuum trunk but enjoy my repair shop.
Edmunds.com - Service Review
- May 24, 2017
Left by OldRAM62
Hit the brakes hard because of driver in front of me. Got an Urgent warning to take car for check of airbags so drove to dealer. They checked out and also did software updates that were about to be sent to us to bring in car. As to the original problem, the solution both the service manager and...
Google+ Review
- May 23, 2017
Left by Chavonne Alford
Edmunds.com - Service Review
- May 23, 2017
Left by IHaveAVolvo
I do believe the service at Don Byers is fair price wise. I like the fact that when I come in I am not told at every visit that there is additional work. Very clean waiting room thou I wish there were pastries in the waiting room.
Edmunds.com - Service Review
- May 19, 2017
Left by VolvoLover4
I always enjoy taking my car to Don Beyer Volvo, they keep to their time commitments, give me a ride and pick me up and their prices seem fair. They do the work and do not "find" other things that need repairing.
Google+ Review
- May 16, 2017
Left by Wendy Taylor
Edmunds.com - Sales Review
- May 09, 2017
Left by StaceyJR
We had an easy, seamless experience buying a gently used certified vehicle from Don Beyer Volvo in Alexandria. We were in search of a particular model and year and Don Beyer found the perfect car for our college student!
CarGurus Review
- May 07, 2017
Left by Getachew
Very professional
Edmunds.com - Service Review
- May 05, 2017
Left by Randoms
I have always received excellent service for my car. I would highly recommend your dealership to anyone who owns a Volvo. I can always count on excellent service with pleasant and thoughtful personnel. Keep up the good work.
Edmunds.com - Service Review
- May 04, 2017
Left by Jmginty
I have no issues with the service or employees. The prices are very, very high here. I wish things were more reasonable. It would create a sense of loyalty to Volvo if I felt valued and appreciated vs just another opportunity to make money for Beyer. My next car will most likely be an Acura.
Edmunds.com - Sales Review
- May 03, 2017
Left by OldRAM62
Wanted a station wagon. Choices limited here in US. Stopped at Don Byers Volvo because it was convenient. Showed us one with no pressure. Came back to look at again and showed me the car in some detail, again no pressure. Brought my wife and the salesman, Ron Samuels, showed us the car again. ...
Edmunds.com - Service Review
- April 28, 2017
Left by sniggihe
At the time I scheduled my appointment I was given a quote of $600 for the 70k service. When I arrived Mike quoted me $850. I explained the original quote was $600 and he quickly honored the original quote. The service was awesome as I was provided a loaner car, and the service was completed...
Google+ Review
- April 25, 2017
Left by Victor Rodriguez
Edmunds.com - Service Review
- April 25, 2017
Left by PWBricker
Service Tech was outstanding. He kept me informed through the entire process and provided us with a very nice loaner during the time we were without our car.
Facebook - Web Review
- April 22, 2017
Left by Eddie Santos
Edmunds.com - Service Review
- April 21, 2017
Left by MortVolvo
much improved service from a low point several years ago. Makes you want to vice having to go back.
Google+ Review
- April 20, 2017
Left by Terry Gruny
Top notch service from start to finish! Excellent customer service, thorough explanation of maintenance, always completed on time, and all around friendly people. I highly recommend!!!
Facebook - Web Review
- April 18, 2017
Left by Roi Tristan Catanghal
Loved the experience of buying our new 17' XC60. Ron Samuels was very helpful in guiding us through the purchase process. Absolutely no hassle and they are willing to work with you. They even told us about a deal we didn't know existed and cemented our choice in vehicle.
Edmunds.com - Service Review
- April 13, 2017
Left by jkjkjkjk1
The Beyer Volvo dealership isn't terribly close to my home but I really appreciate the service and attention to detail, and this makes the drive worthwhile.
Google+ Review
- April 11, 2017
Left by Jonathan Keyserling
Had our car in for service. Got an appt. when I wanted it, got the inspection done, tires checked and the staff couldn't have been nicer. What more could I ask for?
Edmunds.com - Service Review
- April 06, 2017
Left by joseppi
I am very satisfied with the recent work I received on my Volvo. I needed an oil change and the job was done efficiently and effectively.
CarGurus Review
- April 05, 2017
Left by Jamie
Very good buying experience. Informative, helpful, and painless. Excellent job by Ed, Tom, and MO. Highly recommended
Edmunds.com - Service Review
- April 01, 2017
Left by vacarlover
My advisor, Mike Milloy, handled my annual service and a rear window replacement professionally and courteously. I even was invited to their monthly cook-out. A loaner car was provided at no charge. All in all, a very pleasant dealer experience.
Google+ Review
- March 30, 2017
Left by Barbara Sullivan
Ron Samuels is the best! The whole team was again (repeat customer) professional and skilled in navigating the whole customer experience. Thank you for a great experience.
Google+ Review
- March 30, 2017
Left by Deborah Johnson
Timely, professional, as requested
Edmunds.com - Service Review
- March 30, 2017
Left by alexandriava1
My service adviser is excellent and service is always performed as discussed. No problems whatsoever.
CarGurus Review
- March 27, 2017
Left by Ebonie
It was a great experience! Walked in showed the sales man the car I wanted. He brought around I test drive it and I was walking out the door with it 2 hours later!
Edmunds.com - Service Review
- March 22, 2017
Left by Chazmataz
On my reporting a battery caution light, Mike Malloy was super accommodating. I had days before scheduled a periodic maintenance for the following week but Mike offered to get me in to the shop the next morning to take care of both the battery emergency and the scheduled maintenance. What a life...
CarGurus Review
- March 22, 2017
Left by Jasmine
I first got the call from Tom who is the dealership manager. He called with a offer but I was already looking into another vehicle at a different dealership. I expressed a few things that I was looking for, he then contacted me the next day with a better offer. When I went into the...
Google+ Review
- March 20, 2017
Left by Alan Warshawer
Everything went as it should. The problem diagnosis was good. The service rep was helpful, the cost was even lower than first estimate.. The repair was on time. Don Beyer Volvo was been taking care of my Volvo since purchase in 2000. They have never failed to be helpful, efficient and courteous.
Google+ Review
- March 20, 2017
Left by Julie Duke
Craig always takes good care of my car and sees that I have a loaner available.
Google+ Review
- March 20, 2017
Left by Dorothy Young
As always, Craig Izes was outstanding. He truly listens to customers. He doesn't jack-up prices or suggest repairs that are not needed. Don beyer is lucky to have him as a customer service representative.Dorothy Young
Google+ Review
- March 20, 2017
Left by C Duncan
CarGurus Review
- March 17, 2017
Left by Allen
Very responsive and informative.
Google+ Review
- March 13, 2017
Left by Lemuel Paalam
Google+ Review
- March 13, 2017
Left by Ken Blue
Passenger side view mirror needed replaced . Craig Izes helped from beginning to end. From pricing quote to time it would take to repair, everything was accurate. Job well done and they cleaned and vacuumed the car as well!
Google+ Review
- March 13, 2017
Left by carol schiavo
Craig Izes is marvelous. He's so pleasant, very efficient, very professional and very knowledgeable about my Volvo. He's terrific!
Cars.com Review
- March 10, 2017
Left by Aaron T
"I strongly recommend Don Beyer Volvo of Alexandria and its employees to anyone interested in purchasing a Volvo! I was assisted by Ron Samuels, sales person, and Tom Roe, sales manager, with the purchase of a Volvo. During my initial visit to purchase the car, I even interacted with Jordy Coho,...
Google+ Review
- March 06, 2017
Left by Lee Ann Wadsworth
Google+ Review
- March 06, 2017
Left by Sonja Tritsch
Google+ Review
- March 06, 2017
Left by John Dorman
Service here was fast, amiable, and I was comfortable in the lobby. Total time was only two hours for a multiple service appointment and I saw many people taken care of in that time. These folks are almost startlingly fast.
Edmunds.com - Service Review
- March 04, 2017
Left by TechKnight
Good service. My response to the "price" question was based upon not paying for the 30K service.
Edmunds.com - Sales Review
- March 03, 2017
Left by DEhelpingMom
We initially met with Ed to test drive some new Volvos, sedan, wagon and SUV styles to see what my Mom would like best. Upon spending two plus hours with us and answering numerous questions there was absolutely no pressure to purchase a vehicle. The following week when we returned to buy, Ed did...
Edmunds.com - Service Review
- March 02, 2017
Left by Matt_Egg
I'm always confident that I will receive the most professional and timely service available -- at a fair price. Thank you, again!
Google+ Review
- February 27, 2017
Left by Conrad Moses
Google+ Review
- February 27, 2017
Left by D Cade
Dropped off car for service, got a great loaner vehicle. Car was ready sooner then promised. Good Job Mike and team.
Facebook - Web Review
- February 21, 2017
Left by Melanie Grace
Craig helped me out in a big way today with setting up an impromptu appointment to have a headlight changed. I also was offered a car wash and sweep. Thank you Craig, to the technician who stayed to fix my car's light, and the washer. I appreciate you all.
Edmunds.com - Sales Review
- February 21, 2017
Left by LindaSue8
Upon my arrival, extremely courteous service, helpful service and showed me the car and in the price range I had asked for. I love their service.
Google+ Review
- February 20, 2017
Left by Arthur Harris
Google+ Review
- February 20, 2017
Left by Melanie Roe
Google+ Review
- February 20, 2017
Left by Russell Peter
Google+ Review
- February 20, 2017
Left by Anthony Portare Sr
Google+ Review
- February 20, 2017
Left by Briana Hurley
Google+ Review
- February 20, 2017
Left by Gam Rosa
I have been a Volvo owner for over a decade and rarely have I received the similar levels of professionalism and courtesy as I encounter at Don Beyer Volvo. My assigned Service Advisor is stellar and goes above and beyond to ensure I receive the best service. Highly recommend.
Google+ Review
- February 20, 2017
Left by Jennifer Kling
Great customers service. You don't have to call to make an appoinment. Go on line and choose your availability that fits you. The waiting room is comfortable. Quiet environment to work, with free wifi. You can also watch TV or find a cubical to have mire privacy.The espresso, latte, coffee...
Google+ Review
- February 20, 2017
Left by Michael Waschull
Have trusted and enjoyed having TWO Volvos serviced at DBV for years. Comfortable, confidant, and competent! Particularly appreciate my service advisor Craig Izes who provides sound advice and follow through.
Google+ Review
- February 20, 2017
Left by Christie B
Pleasant experience ... will return again
Google+ Review
- February 20, 2017
Left by Edward Jones
Great service.!
Edmunds.com - Service Review
- February 05, 2017
Left by klmdepeche
I had a very positive customer service experience during my most recent visit to Don Beyer Volvo of Alexandria. Volvo Service Advisor Mike Milloy took excellent care of me. He even arranged for me to use a loaner vehicle while my car was being serviced. Thank you for making getting my car service...
Google+ Review
- January 20, 2017
Left by Wayne Toyne
Google+ Review
- January 20, 2017
Left by Therese Perlmutter
Excellent!
Google+ Review
- January 20, 2017
Left by jason levitt
Really great buying experience here- worked with Ed. No hard sell BS, always available for questions, and got the transaction done really quickly. Thanks, guys!
Google+ Review
- January 20, 2017
Left by Rachelle Schutt
I had a certain Kia Soul in mind, 2016 white manual. I live in South Carolina, so of course, I first looked locally. However, the dealership here made me feel as if I were being taken advantage of, being a female there by myself. They had addendums, and tried to charge me thousands over listed...
Google+ Review
- January 20, 2017
Left by Kandice Kreamer Fults
The staff was extremely helpful and listened in detail to the issue we were having. Fantastic service.
Google+ Review
- January 20, 2017
Left by Michele Bleech
Service writer kept me informed but didn't project the high quality knowledge and service I had experienced in the past. He just kept telling me the problem was a safety issue and didn't know how to explain it further.
Google+ Review
- January 20, 2017
Left by Stacia Hall
Robert and Aaron are without a question the Best I have ever encountered in any car buying experience. The two gentlemen should be acknowledged and rewarded for their genuine interest in the things that matter to the customer. I love my new Volvo guys!!!
Google+ Review
- January 10, 2017
Left by Stacia
Robert and Aaron are without a question the Best I have ever encountered in any car buying experience. The two gentlemen should be acknowledged and rewarded for their genuine interest in the things that matter to the customer. I love my new Volvo guys!!!
Edmunds.com - Service Review
- January 09, 2017
Left by Mike_Blas
Really great support and service by Jack Seavers and Mike Milloy. Worked with my extended warranty and made sure I was received my discount for the services due to the overall cost of the service and repair. Really excellent service by these two gentlemen.
Facebook - Web Review
- January 07, 2017
Left by Stuart Flinn
Bought a used car from them. My car had been totaled and I was waiting for the bank check. They normally want to deliver the same day but worked with me so I could do the purchase a couple of days later. Left a deposit and picked up the car after a very easy buying process. Would definitely buy from...
Google+ Review
- January 03, 2017
Left by bbcutestar
Robert and Aaron are without a question the Best I have ever encountered in any car buying experience. The two gentlemen should be acknowledged and rewarded for their genuine interest in the things that matter to the customer. I love my new Volvo guys!!!
Edmunds.com - Sales Review
- January 03, 2017
Left by Elsapk2010
I had a great experience purchasing an XC90 Inscription. Robert Cuffee and Christina McCurry were both really helpful. I had a great experience servicing my previous Volvo S60 for the last 9.5 years at Alexandria Don Beyer Volvo, and I look forward to servicing my new car there.
Edmunds.com - Service Review
- January 02, 2017
Left by TravelingGal
The windshield of my 2012 XC-60 started dripping, and at one point the dome light filled with water during a heavy downpour. The service rep was familiar with the problem, and arranged to have it re-sealed. It's hopefully fixed, and I was pleased that it was accomplished quickly. I also had...
Google+ Review
- December 20, 2016
Left by Charles Thomas
Google+ Review
- December 20, 2016
Left by Keinan Ashkenazi
Google+ Review
- December 20, 2016
Left by Kelvin Mccune
Google+ Review
- December 20, 2016
Left by Bill Rizzo
Google+ Review
- December 20, 2016
Left by Jeffrey Friedman
Google+ Review
- December 20, 2016
Left by teferi zewdou
Google+ Review
- December 20, 2016
Left by Fred Evans
Google+ Review
- December 20, 2016
Left by Edward Motley
Quick processing and great service.
Cars.com Review
- December 09, 2016
Left by Randy N.
Thanks much. Mike kept me advised in a very timely fashion. Car is performing well,..appreciate the heads up on needing tires.
DealerRater Review
- December 01, 2016
Left by monk2
I use dealer all times for work on my car because they are very professional and I know that the work will be completed and done in a timely manner.
Cars.com Review
- November 29, 2016
Left by teferi Zewdou
Mike Milloy was outstanding service rep. He did explain what was covered with my factory warranty and what was not covered. Overall he did a good job. Sorry we did not get the car washed.
Cars.com Review
- November 24, 2016
Left by Hustead
Best dealer in area. Care about product and service.
Google+ Review
- November 20, 2016
Left by Alan Boyer
Google+ Review
- November 20, 2016
Left by Peter Levit
Google+ Review
- November 20, 2016
Left by Jean Warnke
Google+ Review
- November 20, 2016
Left by Pete Cuviello
Another great visit to Volvo Service. Craig Izes is why I use DBV.
Google+ Review
- November 20, 2016
Left by Marc Jones
Good, professional service...high quality service expected at Volvo dealership.
Cars.com Review
- November 19, 2016
Left by Claude H. Warren
Great visit. Immediate attention from service manager, waiting area was clean, wet lit with refreshments readily available. Service completed on time and car nicely vacuumed and washed.
Cars.com Review
- November 18, 2016
Left by T. Maxwell
Good Job, Craig is attentive and makes you feel at home. Great service!
DealerRater Review
- November 13, 2016
Left by Fran123
I always have a good experience at this volvo dealer because of Craig. The service was quick and inexpensive. I got my car back the next day. Fantabulous.
DealerRater Review
- November 13, 2016
Left by Delores C Rogers
Great service and staff is always courteous. Problems solved on initial visits; never had to return due to faulty service. Always felt services performed were essential to vehicle performance.
Facebook - Web Review
- November 11, 2016
Left by Dawnita Chandler Altieri
Craig is the best. Patient and customer service is his specialty! So glad I switched from my other dealer for service.
Cars.com Review
- November 06, 2016
Left by MZ
I bought a Sorento at Beyer Kia and the experience couldn't have been more pleasant. It was much less painful than I expected and I will be recommending them to my family.
DealerRater Review
- November 04, 2016
Left by jhoppy4
I had heard a noise from the car once it was placed into reverse. This along with the brakes was my reason for visit. The Brakes are still heard.
DealerRater Review
- November 02, 2016
Left by Capt Jack
I've been with Don Beyer Volvo for all the Volvos I've owned (3 of them that span 1985 - present). Always exceptional service with knowledgeable explanations of what needs repair. The hardest thing to do is getting scheduled because they are always busy. Craig is always most helpful!
Cars.com Review
- October 31, 2016
Left by F.L. Archer
Very professional, timely service. I would go back for additional services and recommend them to friends and family. I purchased my Volvo at a different location, but I will return to this location again for service.
Cars.com Review
- October 29, 2016
Left by Steve
Great, Mike Seed, thank you, Steve (S80T6, LOF, inspection, bulb changes, Fri, 0700, 28 Oct 16)
Cars.com Review
- October 28, 2016
Left by Edwin L. Crocker
First class service as always and it was accomplished very quickly.
Cars.com Review
- October 21, 2016
Left by Thomas Surles
I appreciated the loaner and that you got all the work done on one day. Thanks for keeping my Volvo in good working order. Mike was pleasant to deal with.
DealerRater Review
- October 21, 2016
Left by SB
Craig Izes is and has always been in every dealing I have encountered with him the best!!! Always professional and shows superb customer service. Always willing to go the extra mile of explaining in detail all the services that are required and why.
Google+ Review
- October 20, 2016
Left by michael zeldin
Google+ Review
- October 20, 2016
Left by Ray Luby
Google+ Review
- October 20, 2016
Left by Nikki Clifford
Google+ Review
- October 20, 2016
Left by Simon Charette
Great service!
Google+ Review
- October 20, 2016
Left by Gary Bione
I am driving my fourth Volvo in 28 years and Don Beyer has taken good care of all of them.
Cars.com Review
- September 23, 2016
Left by Richard Meade
An excellent dealership with exceptional service. Craig our service manager is outstanding.
Google+ Review
- September 20, 2016
Left by IGotsTheJuice
Google+ Review
- September 20, 2016
Left by Dirk Plante
Took a few days, but in the end the service department did a wonderful job installing a new windshield. Did not receive the complimentary car wash that I have received in the past, even though the service write-up sheet stated that it had been done!!!
Google+ Review
- September 20, 2016
Left by Jack Graham
Thanks to Craig Izes for his continuing reliable and outstanding service to us in the thirteen years that we have owned our S60.
Google+ Review
- September 20, 2016
Left by micah d
great experience at Beyer -- Craig Izes in the service dept a real professional; service was quick and complete.
Google+ Review
- September 18, 2016
Left by Camren Coleman
DealerRater Review
- September 17, 2016
Left by done
I continue to be impressed by the customer service and Brandy in particular. They are always fast and courteous and provide quality service. Well done.
Cars.com Review
- August 28, 2016
Left by Alyssa
Both Tamara and the manager made the buying process very easy for us.
Facebook - Web Review
- August 25, 2016
Left by Stephen M Vajs
We have been buying Volvos - five of them - at this dealership since the mid-80s. That makes a long average lifespan for our cars: one, bought in 1991 is still running in West Virginia. I owe this to the care for the cars that we have received from our service team. I trust their judgement; they...
DealerRater Review
- August 24, 2016
Left by Oscard
My purchase of a pre-owned Volvo couldn't have been easier. I worked with Ed B. and Aaron. They answered my questions and followed up but there was no pressure. I got a fair price and they even fixed a couple of minor things at my request.
Google+ Review
- August 20, 2016
Left by Jessica Dalessio
DealerRater Review
- August 19, 2016
Left by milschoice
This service person has been a very easy to work with and an understanding person and explains in detail what needs to be done to get your vehicle back on the road. She listens to understand your car problem and keeps you informed as to the status of the repair. I did not purchase another vehicle...
Cars.com Review
- August 16, 2016
Left by James T.
They didn't question or second-guess the emailed price quote I had received from a Beyer online sales representative. The process of entering the dealership, performing a test drive, getting approved for financing and leaving with a new car was all pretty smooth and quick.
DealerRater Review
- August 16, 2016
Left by Craig01
Craig and the entire team that have serviced my various Volvos for twenty years are true professionals. I enjoy and trust doing business with them.
Cars.com Review
- August 13, 2016
Left by K.
Excellent service, smooth positive experience. Have already recommended the dealership to a friend.
Cars.com Review
- August 13, 2016
Left by Linda Johnson
My salesman (Kam) was patient, informative, and easy to work with. He found "my car" in Baltimore and sent someone after it. While I was waiting for it, I would call him with many, many minor questions and he graciously answered each of them. He called me a few days after I got my car just to see...
Yelp Review
- August 09, 2016
Left by Dr. Sharon B.
Throughout the years I have always had a great experience with the service department. Brandy as well as Craig always remembers your name which is quite impressive considering the number of customers they interact with on a daily basis. Always professional and answers all of your questions and...
Edmunds.com - Sales Review
- August 05, 2016
Left by MasonBavin
I could not have been happier with my recent experience purchasing my 3rd car from Don Beyer. I worked with Ron Samuels for the 2nd time and he was great! I am also very happy with my service advisor, Craig, Izes, who always goes above and beyond to take great care of me and my car. Andrew Scott...
Facebook - Web Review
- July 25, 2016
Left by JohnArlene Murdock
We have been buying our cars from Don Beyer Volvo for years. The service is excellent. We like the way they always do a good job. They go out of their way to please us. Thanks for caring and keeping our cars in good running order.
Google+ Review
- July 20, 2016
Left by Barbara Sullivan
Google+ Review
- July 20, 2016
Left by Peggy Morrison-Curtis
My husband and I were absolutely thrilled with the service we received from Don Beyer Volvo, especially Ron Samuels, our sales person. Not only did he help us select the right model for us, but he found the exact car we wanted in a short period of time and arrange a fair trade in for our old...
Google+ Review
- July 20, 2016
Left by James Parham
I had a truly professional and enjoyable experience with Ed Brown
Google+ Review
- July 20, 2016
Left by Timothy Murphy
They were great and exceeded my expectations!
Edmunds.com - Service Review
- July 15, 2016
Left by Carl_of_NoVa
A severe electrical problem arose on a Wednesday night and we were leaving town early Friday morning. So, we had no choice but to bring our car in unannounced and without an appointment on Thursday morning. Our service advisor, who we've worked with for years, let us know they were very busy but...
Cars.com Review
- July 14, 2016
Left by Joseph
Very happy with my purchase. Everything was done on a timing manner. The salesman that waited on me was very efficient handling paper work and very knowledgeable when I asked him questions about the transaction. He even took the time to show me different features in my new purchase as well setting...
Edmunds.com - Service Review
- July 14, 2016
Left by ninakrantz
Once again Craig and his team have taken best care of us and our Volvo.
Cars.com Review
- July 12, 2016
Left by Nadia
They always do a good job and your vehicle comes back "tighter".
Google+ Review
- June 20, 2016
Left by Jonathan Keyserling
Had our car in for service. Got an appt. when I wanted it, got the issue resolved, used their shuttle service to/from the Metro and the staff couldn't have been nicer. What more could I ask for?
Google+ Review
- June 20, 2016
Left by Laura Folk
Appointment scheduled, service performed, timely service. Called me with information about the battery; recommended replacement. Cost estimate for total service given, accurate. I always love the carwash!
Google+ Review
- May 20, 2016
Left by William Johnson
Google+ Review
- May 20, 2016
Left by Suzanna Kang
I always receive great service from Don Beyer Volvo. Craig is a true professional.
DealerRater Review
- May 19, 2016
Left by Volvo lover
Craig and the Volvo team are superior! This is the best Volvo dealer and service department we have encountered. We own 2 Volvos now and we have had 3 before that!
Cars.com Review
- May 15, 2016
Left by Satisfied customer
Extremely positive experience at this dealership. Friendly, helpful staff that help me fit my needs perfectly. No pressure from sales staff and wonderful service. This dealership comes highly rated!
CarGurus Review
- May 14, 2016
Left by Heather
Willing to work with me over the phone, even agreed to the price before picking it up. Great dealer!
CarGurus Review
- May 14, 2016
Left by Heather
Willing to work with me over the phone, even agreed to the price before picking it up. Great dealer!
Cars.com Review
- May 13, 2016
Left by Rochelle
I LOVE MY NEW CAR. THE STAFF WERE GREAT, PATIENT AND RESPECTFUL. I ENJOYED MY TIME AT THE KIA DEALERSHIP.
Cars.com Review
- May 11, 2016
Left by CarDrivingMom
I contacted the dealership through cars.com on a holiday weekend. I called the following Monday and they immediately identified me by the voicemail I left. They were quick to schedule an appointment. Everyone was friendly and attentive and their facility was clean.
DealerRater Review
- May 07, 2016
Left by Bob
We've purchased two Volvos from Don Beyer and have used them for servicing two others, and have always appreciated their efficiency and competence, From care of our cars to the shuttle to the Metro, they make this easy
Cars.com Review
- May 06, 2016
Left by Suzz
Once I got the appointment and arranged for the loaner car everything went as expected. I like this location better than the Broad St. location.
DealerRater Review
- May 06, 2016
Left by M.S.
The experience with Craig, my Service Advisor for many years, has been consistently great! Our 740 Volvo has required periodic repairs and regular service over this period of time, and when the situation warrants it, he has helped me think through different options if we intend to replace the car...
DealerRater Review
- May 01, 2016
Left by Christian Cali
Very good experience, from the drop off and loaner vehicle to the work performed and pick up of the vehicle, which was cleaned to standard. Brandy coordinated the service and she is good at her craft.
DealerRater Review
- May 01, 2016
Left by retired teacher
great service starting with making the appointment. Car vacuumed and windows washed which was a bonus. Comfortable area in which to wait for the work to be done.
Cars.com Review
- April 29, 2016
Left by VO
Excellent Customer Service even when I did have an appointment. I was seen and repair complete I less than an hour!!!!
Edmunds.com - Service Review
- April 29, 2016
Left by chazathomas
price paid is fair but i don't think it is appropriate because most cars nowadays have free follow-on maintenance. i'm just saying - especially for faithful customers
Cars.com Review
- April 23, 2016
Left by Manu Sharma
I was able to bring in my Volvo XC90 which required unexpected tire repair due to a flat tire. The dealership was able to complete the repairs within a short period of time and I was on my way. Since I waited the facilities were clean where I was able to connect to the with free WIFI and complete...
Cars.com Review
- April 21, 2016
Left by MH
Pleasant, no pressure experience. Steve went out of his way to make sure I had what I needed, including a pick-up at the metro station when I came to get my new car. I have already recommended Steve and Don Beyer to others.
Google+ Review
- April 20, 2016
Left by Robert Mansker
Google+ Review
- April 20, 2016
Left by Darlene Hickson
Google+ Review
- April 20, 2016
Left by Dino Panagopoulos
Google+ Review
- April 20, 2016
Left by Tony English
Google+ Review
- April 20, 2016
Left by David Umansky
I was taken immediately; the problem diagnosed and the solution found.
Google+ Review
- April 20, 2016
Left by John Sullivan
I had a flat tire and called Volvo Roadside assistance. They were very helpful - checked to see if I was in a safe location. The person taking the call confirmed that I did not have a spare tire so that he would know to send a tow truck. The tow truck came in an hour or less, which was great. I...
DealerRater Review
- April 17, 2016
Left by cowboy130
Very good job servicing my Volvo. Took care of everything. The loaner car was also a very nice touch and saved me from having to wait around.
Cars.com Review
- April 17, 2016
Left by Angela Tate
Very professional an extremely outstanding buying process.
Yelp Review
- April 16, 2016
Left by D W.
Excellent customer service from every person I intertacted with. The loaner makes the servicing convenient. The service manager saw that any outstanding recalls were taken care of, as well as the issue that I needed taken care of. Overall a professional, comprehensive, and satisfing experience...
Google+ Review
- April 13, 2016
Left by A Google User
Absolutely perfect.
DealerRater Review
- April 08, 2016
Left by resu5hq0
I waited for my car in the Customer Lounge. It was clean and comfortable. WiFi was available for use during my wait. Coffee was available as well. Everyone was friendly.
DealerRater Review
- April 05, 2016
Left by Orange Cowboy
This was my first experience at this dealership. I was kept informed on the progress of the service being performed. I felt effort was made to make sure every detail was explained before I left. Great customer service!
Yelp Review
- April 01, 2016
Left by Dee S.
Craig from Volvo service is the consummate professional! He answers all my questions and ensures my XC 90 is in top shape!
Yelp Review
- March 26, 2016
Left by Jennifer A.
Every time that Craig Izes and his team do maintenance and repairs on our 2001 V70 we have had a great experience over the years. I trust him to take good care of our car, keeping in mind our needs (Girl Scout camping trip - need quick repair! Daughter going to college next year - need to save...
DealerRater Review
- March 24, 2016
Left by Colvo66
Always good service. We did wait longer than expected for a weekday morning. Usually I get a loner car so I can't compare to other service appointments.
Google+ Review
- March 20, 2016
Left by Erica Kaster
Google+ Review
- March 20, 2016
Left by FL J
Google+ Review
- March 20, 2016
Left by Janet Hawkins
Google+ Review
- March 20, 2016
Left by ashley rodriguez
Google+ Review
- March 20, 2016
Left by Dan Gregory
Google+ Review
- March 20, 2016
Left by Jana Erickson
Google+ Review
- March 20, 2016
Left by Liz Winchell
Google+ Review
- March 20, 2016
Left by Alan Fontane
Google+ Review
- March 20, 2016
Left by Jeremy Goldstein
Google+ Review
- March 20, 2016
Left by Bjrn Kristensen
Google+ Review
- March 20, 2016
Left by Ashley Van oosten
Google+ Review
- March 20, 2016
Left by Jennifer Velasco
Google+ Review
- March 20, 2016
Left by Lena Flores
Great experience! Just want to say "Thank you" for taking care of my car on such short notice..... Great service!!!
Google+ Review
- March 20, 2016
Left by Markus Klein
Good service and nice salesperson. Did not try to hard with the upsale
Google+ Review
- March 20, 2016
Left by Scott Madar
While it took longer than I expected they did a great job and even did an inspection for me without me asking (at no charge).
Google+ Review
- March 20, 2016
Left by Leif E Christoffersen
Very friendly and professional.You are the best!
Google+ Review
- March 20, 2016
Left by Simone Portera Wilkinson
Very friendly and completed my car fast. Thank you!
Google+ Review
- March 20, 2016
Left by Kenneth Kolson
Your technicians actually diagnosed my engine problem and then proceeded to fix it. Can't ask for more than that.
Google+ Review
- March 20, 2016
Left by Holly Fussell
Great service. Picked me up from shopping nearby, offered me a loaner car.
Google+ Review
- March 20, 2016
Left by Kieran Baker
Great service and attention afforded both myself and our XC 90 Volvo. Brilliant car too!
Google+ Review
- March 20, 2016
Left by leciarenee
Loved my experience here, very satisfied with the customer service also!
Google+ Review
- March 20, 2016
Left by Nicholas K
Ron was great and made the entire experience smooth. Curtis from finance was also very accommodating and kept us informed throughout the financing process.
Google+ Review
- March 20, 2016
Left by cape dog
Great place to purchase a new or used car...
Google+ Review
- March 20, 2016
Left by Jady Handal
the staff was courteous, knowledgeable and very pleasant. .
Google+ Review
- March 20, 2016
Left by Patricia Clark-Duncan
Excellent, I appreciated the prompt service. Thank You!!!
Google+ Review
- March 20, 2016
Left by Stefanie Holmes
Great service...friendly as always!
Google+ Review
- March 20, 2016
Left by Joshua Fay
I had a flawless, no hassle experience
Google+ Review
- March 20, 2016
Left by Ken Elder
Very Smooth and Friendly
Google+ Review
- March 20, 2016
Left by Elena Uvarova
Absolutely perfect.
Google+ Review
- March 20, 2016
Left by Debbie Eliason
We have been a Volvo family since 2003, and every experience has been top notch. Ron Samuels was easy to work with and responded to our inquiry in a professional manner. Christine made the paperwork process pleasant and fast. We stay with Volvo for several reasons, primarily for safety, but great...
Google+ Review
- March 20, 2016
Left by Lenore Mullin
Excellence, and trust and the highest praise is what I have for my service advisor, Craig, your 240 Volvo mechanic and Volvo corporation as a whole. I plan to write a letter of gratitude to detail my most recent experience which enabled me to keep my antique 1988 240 Volvo in showroom condition. The...
Google+ Review
- March 20, 2016
Left by Stephanie Compain
I was considering a couple different car options and went to Don Beyer Volvo. Ed was the first one that helped me. He wasn't pushy. He showed me the different Volvos they had there and took me on a test drive. After going home and doing some research I went back the next day to purchase the...
Google+ Review
- March 20, 2016
Left by Ed Kley
Your Subaru service employees are the very best, especially Craig at the service desk. They are easy to deal with and I trust their judgment implicitly. On the latest visit for a regular service, I was told that the sway bars required replacement and it wasn't an easy job, mostly labor costs. I gave...
Google+ Review
- March 20, 2016
Left by Alonzo Cartagena
I was packing for my family trip and my car started acting up on me. I called in and luckily was about to get a last minute appointment. Upon arriving I was greeted by my service advisor and was taken care of immediately. I went in first thing in the morning and was told that I'd be on my way within...
Google+ Review
- March 20, 2016
Left by James Kirk
My Volvo S70 was having a couple mechanical issues that I needed to address. Craig coordinated with me for when worked best for me. He listened to my concerns and was straight up with what could be done. I am happy with the service received and I am confident in the work that was performed.
Google+ Review
- March 20, 2016
Left by Jonathan M. Aquino
Great overall experience! From start to finish I received nothing but exceptional customer service. My service advisor was Brandy. She was a joy to work with. I went in for a specific service and left only having that one specific service completed. A couple of preventative maintenance services were...
Google+ Review
- March 20, 2016
Left by Wael Zakout
We just bought our new Forester. They are all very nice. If you go there, ask for Jeffry Le, he is great. Very helpful and the same time not pushy at all. The car is great. And we are very happy customers.
Google+ Review
- March 20, 2016
Left by Daniel Gvertz
This is an exceptional dealership. I went to two different Subaru dealerships and Don Beyer surpassed the other in every conceivable way. Better selection, nicer sales staff, better finance staff, and better prices. If you're in the market for a Subaru, you need to go to Don Beyer now. Ask for Steve...
Google+ Review
- March 20, 2016
Left by Max Mohr
I got a Kia Soul here and take it back for service regularly. Everyone is nice and professional and I've never felt like I was being fleeced, which is usually a big problem with dealerships and auto repair places.
Google+ Review
- March 20, 2016
Left by Emma S.
Brandy in service was great! She was very caring and listened to all of my needs. I think you have a great asset to your team. Keep up the good work Beyer Team!!
Google+ Review
- March 20, 2016
Left by Eagle Automotives
Always so very helpful in both the service dept when dealing with Craig Izes or the parts dept dealing with David. Thank you
Google+ Review
- March 20, 2016
Left by Tawnya Haddock
Such a great experience. I loved the kids' corner of the waiting area (& more importantly so did my son). I was pleasantly surprised with the activity packs they gave him, the snacks, & the free hot beverages. I also was surprised that they vacuumed & cleaned the car! I really appreciated that they...
Google+ Review
- March 20, 2016
Left by Gary Phillips
All personnel were extremely friendly. Omar was first class. I was surprised to learn he had been employed less than a year. He was knowledgeable and proficient, and very customer oriented. I would highly recommend Don Beyer's dealership, and particularly Omar, to potential customers. Omar turned...
Google+ Review
- March 20, 2016
Left by Michelle Gress
It's clear that the professionals at Don Beyer are committed to complete customer satisfaction. We are long time customers, and every time we have a service appointment with Don Beyer, we are impressed with the effort to make every facet of the experience superior. They succeed. Well done, Don...
Yelp Review
- March 13, 2016
Left by Verdar A.
I have nothing but "Kudos" for Don Byer Volvo-Alexandria! They have been servicing my cars since I moved to the area in 2007. My Service Advisor (Craig) is awesome! Thank you for your elite and professional service!
Yelp Review
- March 11, 2016
Left by Michele B.
Craig is truly a expert, helped me solve a unique payment situation without batting an eye, he's efficient, and made my convenience his priority. Love to hear that Don Beyer Service will now work on most all makes and models - one stop shopping!
CarGurus Review
- February 18, 2016
Left by Tim
Had phone and email contact with them as they tried to find me a car. Very responsive -- good organization.
DealerRater Review
- February 07, 2016
Left by chuck_vinson4736
The staff is always friendly and the new express service had me in and out in no time . I also met a service rep that was interested in kayak angling , we plan on going fishing in the Spring .
DealerRater Review
- February 04, 2016
Left by J1nott
Very friendly and professional staff - all work done in a timely manner and to my satisfaction - have bought several Volvos from Beyer in Falls Church and on Rt. 1. Same positive, caring atmosphere at both locations. Beyer is the best car dealership I have experienced.
Cars.com Review
- January 30, 2016
Left by Manda Amoako
I had an excellent experience. My new car is great
Edmunds.com - Service Review
- January 28, 2016
Left by dogwalker3
60,000 mile service done for me on short notice from me. They worked me in anyway, recommended necessary service and got it done. Since I needed to drive out of town the next day, this was extremely helpful. I also had the state inspection done. [non-permissible content removed]
Edmunds.com - Sales Review
- January 18, 2016
Left by antigua49
My experience in purchasing a vehicle was top-drawer in every respect from two test drives through the final purchase. Customer service was wonderful--I made the purchase a day before leaving the country for two weeks. DBV garaged the car for those two weeks until I took delivery. Mark, the sales...
Edmunds.com - Service Review
- January 18, 2016
Left by Antigua49
I have been highly impressed by my one visit for service (under warranty). The needed service had a protracted time frame, which was NOT the fault of the dealership. Todd, the service contact, kept me informed daily, sometimes even twice daily, as to the progress being made to resolve the issue. ...
Cars.com Review
- January 10, 2016
Left by Rajani
Excellent car buying experience. Price was as advertised, car was perfect. Transaction was fast, no haggling necessary.
DealerRater Review
- January 04, 2016
Left by Volvo driver
The dealership staff is always terrific in guiding me when I am in need for various checks, updates, maintenance upkeep, etc. I always know I am in good hands whenever I have a car need or issue.
Cars.com Review
- January 01, 2016
Left by JonathanF
I went in there to purchase my first new car. I wanted to check out other dealerships because I wanted to make the right decision, but this was the first dealership that I went to. My dad was actually the one to tell me about Franco Deoliveira. Franco was really polite and friendly when he first...
Cars.com Review
- January 01, 2016
Left by HeidiWT
My husband and I drove from Maryland and showed up at the Beyer Kia showroom at 1:15 on Christmas Eve afternoon, knowing we wanted to purchase a specific Sorento. We were fortunate to work with Eli Meltzer, who was patient and informative as we debated the options we wanted, and who made the entire...
Edmunds.com - Service Review
- December 31, 2015
Left by Victor_H
I purchased my Volvo S60 in December, 2003, and have had it serviced by Volvo dealers every 7,500 miles since then. My car is reliable and a pleasure to drive, and I plan to keep it for a long time.
Cars.com Review
- December 18, 2015
Left by Donna Smith
Great experience with Matt Nemetz. He was knowledgeable, patient and kind. No doubt we will be back for future cars. We left the dealership confident that we purchased a car suitable for all of our needs.
DealerRater Review
- November 24, 2015
Left by C Aczel
Robert at Don Beyer Volvo made the purchase experience so easy! I reached out online, and was contacted within an hour about what I was interested in. I didn't have a chance to meet Robert for a few weeks, but in the mean time, he hunted down the exact car I was looking for. I didn't have to...
Cars.com Review
- November 02, 2015
Left by Georgette Yamilao
To Franco, Mr. Tran, and Finance Manager, I hope this email finds you well. I'm writing this letter because I want to let you know how satisfied I am with the car as well as with your service provided when I bought the Car. I was very satisfied with the process of purchasing my car from this...
Cars.com Review
- October 29, 2015
Left by Jeff Winslow
Awesome experience. Thank you to Cam and the entire team!
Yelp Review
- October 26, 2015
Left by Lee Ann G.
We bought a Subaru Forester today. Wow, What a pleasant EXPERIENCE. I'm not a youngster and I've bought many cars in my life time. This, I have to say, was the best car buying experience I've had. There was zero pressure. Kam was knowledgeable, polite, friendly and non pushy. He told the truth at...
DealerRater Review
- October 23, 2015
Left by Cas
Made an appointment and got in and out quickly! My car was clean and services were done to my satisfaction! Thank you! Love my 2011 Volvo S80!
DealerRater Review
- October 23, 2015
Left by dsware2002
My 5th volvo and 3rd purchase from Don Beyer. Robert Cuffee was a great no pressure sales man! The finance folks got me a comparable deal to my credit union making this a one stop shopping experience. Love the car. Easy purchase and a very good price.
DealerRater Review
- October 20, 2015
Left by jp_423
After a long revolving door of service advisors, I was assigned to Brandy's team. She is the best. It is easy to schedule an appointment, and she clearly communicates what your service will entail; any additional items that may be required, and is pleasant and easy to work with. The work was...
Cars.com Review
- October 12, 2015
Left by NewSubaruOwner
Out of the dozen different dealerships I looked at, they were the easiest to work with on price. We met numerous members of their staff and they were all professional and there was never any pressure to buy or annoying follow up phone calls. Our salesman, Steve Haywood, was very knowledgeable,...
Yelp Review
- October 02, 2015
Left by Sergut G.
I had taken my car to the other Volvo dealership in Falls Church and was basically told to take my problems somewhere else. So I was very impressed with the utmost professionalism of Mr.Craig with whom I was dealing about my car's problem . It took some time to get fixed but to me it showed his...
DealerRater Review
- September 30, 2015
Left by Mdashen
Brandi in the Volvo service department is excellent and very knowledgeable about Volvos! She is always responsive to my needs. Highly recommend her to anyone.
Cars.com Review
- September 21, 2015
Left by NOVA Buyer
Our sales representative was extremely knowledgeable and helpful. There was no sale pressure - just great customer service.
Yelp Review
- September 20, 2015
Left by Derek O.
I am very happy to say that Brandy is excellent and should be promoted at the earliest opportunity in order to train all of the incoming service professionals!
Cars.com Review
- September 18, 2015
Left by Robert Guitteau Jr
The sales agent, Eddie Truong, treated us with respect and care. No hard sale. Just prompt and clear answers to all of our questions. The finance dept was equally easy to deal with. We finally decided on a 2016 Forester and love it. Thanks
Yelp Review
- September 06, 2015
Left by James B.
I had done quite a lot of research on small SUVs before I went to Beyer, the nearest Subaru dealer. Nick Olverson met me as I walked into the show room and asked if he could help me and I told him yes and what I was looking for. My research had led me to the Forester as the vehicle that appeared to...
DealerRater Review
- September 04, 2015
Left by Mpietras
My experience was exceptional. The sales representative Ed went above and beyond to ensure I found the vehicle that was the best fit for me. Everyone else who I interacted with were professional and very helpful. I would have no reservation to recommend this dealer and its staff to anyone.
Yelp Review
- September 01, 2015
Left by Naina K.
Very good experience in buying my first car! Kam Ashfakh helped me in all the stages of the car buying process.Very helpful, likable, courteous staff. The staff never failed to ask us if we needed water or anything else to drink. We went for 2 test drives by ourselves. It gave us a unique...
Yelp Review
- September 01, 2015
Left by Susan S.
Everyone at Don Beyer Subaru who helped me with my recent purchase of a 2016 Subaru Outback provided truly exceptional customer service. Everyone was friendly, patient, helpful, and just so incredibly nice to work with. I appreciated how everyone provided information but never attempted to push me...
DealerRater Review
- August 31, 2015
Left by LPOutback
I opted to order and wait for a new outback from Matt at Beyer Subaru rather than buying a car off the lot. Matt and everyone at Beyer where informative, professional, and out to make my first Subaru experience a good one.
DealerRater Review
- August 31, 2015
Left by Satisfied Customer...
The never, ever disappoint! My '97 850 Volvo runs very well because they do an excellent job everytime. Keep up the awesome work & customer srvice. Job well done!
DealerRater Review
- August 23, 2015
Left by John Howard
We have owned a Volvo S80 (2002) and a 2011 S80. We have used Beyer Volvo in Alexandria since 2004. One of the reasons we return is Craig Isses. We appreciate in genuine concern and his sound advice. He represents your company in so well.
Yelp Review
- August 21, 2015
Left by Carolyn J.
I am a fairly new customer, but I am thoroughly pleased with the customer service and service. Craig is truly a "gem"--goes above and beyond to make sure I receive excellent service. I will continue to bring my car to Don Beyer because I believe that they know how to treat valued customers.
Yelp Review
- August 21, 2015
Left by Rosa B.
Great experience in purchasing a new car after fifteen years! The front desk receptionist was cheerful, Omar was more than patient and the finance department was informed and helpful.
Cars.com Review
- August 20, 2015
Left by Melissa McCormick
Johnny and Christina were wonderful to work with. They both made the car buying process so pleasant, stress free and quick. I would recommend to anyone looking to purchase a vehicle to work with them.
Edmunds.com - Service Review
- August 20, 2015
Left by Flakman2000
Had a short block engine rebuild covered under warranty. So far, 250 miles later, the car seems to perform well and there are no detectable problems. Craig
Cars.com Review
- July 28, 2015
Left by tiffany macdonald
great customer service. finance dept took a while though, but i got my bank to give me a better rate anyway.
Cars.com Review
- July 21, 2015
Left by Greg
Was a great experience. And would recommend this dealership to friends and family
DealerRater Review
- July 19, 2015
Left by Volvo Family
Ed ensured the process of buying a car was easy and enjoyable for our family. From our first visit to the third trip when we purchased the car, Ed continued to support us. We went to several other dealers in the Northern VA and MD areas and did not experience the same customer service and up front...
Yelp Review
- July 07, 2015
Left by Edward R.
Outstanding service department, and the personnel are truly customer focused as well!
Cars.com Review
- June 29, 2015
Left by B. Porter
Even though we hit a few speed bumps during the service on my Volvo, my advisor (Brandy) was a sweet heart and kept me informed and was extremely helpful through the whole process. That type of customer service is hard to find these days and it will keep me coming back to your dealer.
Yelp Review
- June 24, 2015
Left by Marci B.
Don Beyer Volvo has the best service department I have ever dealt with!
Yelp Review
- June 13, 2015
Left by Donnie S.
Work was completed in the time frame promised and the cost was reasonable.
Cars.com Review
- June 11, 2015
Left by Honey
Anil George - BEST!!! I love the car! The buying process has been fast. The manager is very professional!
Cars.com Review
- June 11, 2015
Left by Katie
I had just totaled my new Forester and was looking for exactly the same thing. Sam did a wonderful job of finding just the right Forester for me. He even held it for a few days so all my insurance paperwork could go through! I was very pleased with the service and all the folks that worked with us...
Yelp Review
- June 11, 2015
Left by John B.
I have had nothing but good experiences at Don Beyer Volvo in Alexandria. I'm now on my second Volvo from Don Beyer and have always been given excellent service. I have been under the warranty for most of my service, but if it wasn't I was always told ahead of any additional cost. I have used...
DealerRater Review
- June 03, 2015
Left by G. Booth
The purchasing experience for my new Volvo XC60 was great because the staff was able to locate the exact model, color, and features of the vehicle I wanted at a reasonable price. The sales team were receptive to my needs and took additional time to review new technologies on my vehicle such as the...
Yelp Review
- May 31, 2015
Left by Jack W.
My 2012 S-60 is the third Volvo I have owned since 1985. They last a long time due to exceptional maintenance and servicing provided by Don Beyer's Service Department. I have had work done at other places but I will always bring warranty related repairs to Don Beyer.
DealerRater Review
- May 24, 2015
Left by Sherryls
Always quality service with a special touch to details--like getting dog fur out of every crevice when detailing. Craig is always sure to do the full service under warranty and report any potential issues that might surface in the future.
Yelp Review
- May 13, 2015
Left by Mark D.
Update from May 8, 2015:Something told me to come back and give this thing another shot, and I am very, very glad I did. I was met by the door this time by Ed (from the Volvo side). He was extremely knowledgeable, and he explained the Clear Price philosophy up front, which I completely appreciated....
Yelp Review
- May 12, 2015
Left by Kent F.
my time at this dealer was a very pleasant time no worry's no hassel and the salesman smooth pleasant freindly and no presure to spend my money if i could do this again i would 5 stars for mr. ed brown!
Cars.com Review
- May 11, 2015
Left by Old new buyers
This is the first new car we have bought - ever. We surveyed several other dealers and while they were all professional and helpful, Beyer was even better and gave us the most competitive offer up front without us having to engage in any games. Kam was our sales rep and the whole process was...
Edmunds.com - Service Review
- April 29, 2015
Left by alpinemiss
You will get good service at Don Beyer for your cars, but your wallet will not be happy. The reason I go to Don Beyer is because I know my car will be fixed properly, and with the proper equipment, so any warranty I have will not be violated. If you know your service will take a long time, you can...
Edmunds.com - Service Review
- April 28, 2015
Left by DLHinkle
Well pleased, as always!
Cars.com Review
- April 23, 2015
Left by Al Swift
After I read the review in Consumer Reports of the 2015 Subaru Outback I couldn't wait to find a dealer. I ended up at Don Beyer's. The salesman,Steve, was anything but high pressure. Friendly, laid-back he was helpful, informative and knew his product. I liked Steve a lot and Love the Outback
DealerRater Review
- April 23, 2015
Left by SVAgrad
Service is great...Craig is always outstanding! However, the policy of giving Subaru loaner cars to Volvo customers, is LOUSY! I have been servicing my Volvos at DBV Alexandria since 2003/4...I even bought my last car there in 2013. You used to provide Volvo loaner cars to Volvo customers. Changing...
Edmunds.com - Service Review
- April 22, 2015
Left by EOCS
I had my vehicle shipped from Europe and this is the first service since. The staff was very courteous and kept me informed. They even offered recommendations on service without being pushy. Overall it was a very pleasant experience!
DealerRater Review
- April 22, 2015
Left by CoCo
I went for just a basic 10,000 mile service. This is the 3rd time I have been to Don Beyer Alexandria and I think it is the best dealership I have used for service. The staff is welcoming and professional. They deal efficiently and with courtesy no matter your request or need.
Yelp Review
- April 21, 2015
Left by Janet S.
Just had the best car buying experience I've hard. Ron Samuels was exceptional!!! Also, Roger in financing was very accomodating. I normally hate the car purchasing process, but Ron's approach and style was spot on. From the day we went in for the test drive to the day I purchased, he was listening...
Yelp Review
- April 02, 2015
Left by Amanda N.
Thanks to Stephanie and Christina for assisting with my refund. I greatly appreciate the help and when everything was processed, I recwived it very quickly.
Google+ Review
- March 20, 2015
Left by Cara Tenuta
I had not purchased a car in 18 years and buying a pre-owned Subaru Outback was easy and painless. The people here are very nice and easy to work with. My sales person, Avery Banks, was so helpful and her manager, Markell Robinson, was kind as well. He even sat in the vehicles for me because he...
Google+ Review
- March 20, 2015
Left by Edward Roden
Outstanding repair and service based upon a last-minute problem, as well as the most professional service folks in the auto service business!
Google+ Review
- March 20, 2015
Left by MB Lyle
I've bought cars from dealerships all over Virginia. Don Beyer Volvo of Alexandria is the best dealership I've experienced, and that includes service, sales and overall customer service.
Google+ Review
- March 20, 2015
Left by Emily Nagel
I wanted to let you know that we had a wonderful experience. We were in Alexandria from out of town for Army training at Fort Belvoir. We got a flat tire on the first day we were there in the middle of a snow storm. The next day we had our car towed to the nearest dealership (Beyer Kia). From...
Google+ Review
- March 20, 2015
Left by Brian Rees
Who Knew... Never thought I would own a KIA, and now I do. The upgrades far outweigh the competing vehicle (Jeep Cherokee) and the panaramic sunroof is the best.
Google+ Review
- March 20, 2015
Left by Nick Dubinskiy
Last weekend I've had a great experience buying a used car car here. Omar Chavarria was helping me and he did such a good job even he was very busy that day. Everything was nice and smooth, no pressure at all. Customer service is great. Definitely would recommend it. Also they gave me vehicle...
Yelp Review
- March 16, 2015
Left by Kitty M.
I have 3 volvo's and now a new Kia. We are delighted with our cars. They are getting older though and the service desk gets our call. Craig and Ann helped us on our most recent visit on a 2004. We drove the car in and our car was quickly examined. We were able to get a good quote, an understanding...
Cars.com Review
- March 12, 2015
Left by LaurenW
I called and visited five subaru dealerships in the area and they gave the best deal by far, with a great value for my trade in. The salesman stayed after hours to get me familiarized with the car after buying it. Was VERY pleased with the whole car buying experience! I will be coming back in the...
Yelp Review
- March 07, 2015
Left by Tom M.
The service department is very good. For the past 3 years, I have taken all my annual maintenance and service work to them. It is easy, fast, and the prices are as good as anybody else. I make the appointment online and they know me, my car, and they are ready to do the work when I walk in the door....
Cars.com Review
- March 06, 2015
Left by G. Abdel-Ghany
I had by far the best car buying experience in Don Beyer Subaru Alexandria, at Richmond Hwy. Sam was a fantastic car sales advisor with exceptional knowledge and utmost professionalism. I give Sam a top rate of five stars.I was given what I considered a great deal of a new car buying experience in...
Edmunds.com - Service Review
- February 25, 2015
Left by mscott80
Repairs were done in adequate time and didn't end up spending as much as I had anticipated. The service advisor Brandy was very helpful and recommended future repairs which I will be back for. I was happy to have my car washed since it's been difficult to do so due to the cold weather. Keep up the...
Facebook - Web Review
- February 19, 2015
Left by Eboni Page
Edmunds.com - Service Review
- February 17, 2015
Left by XC90Sport2008
The service rep was very friendly and efficient. The estimated cost was close to the actual cost before adding the $22.20 for "miscellaneous shop supplies". The cost for shop supplies seems high. I could be mistaken and would like to know how this miscellaneous charge is broken out. We didn't...
Yelp Review
- February 17, 2015
Left by D H.
My review is based off my experience in the service department. When I called Don Beyer to set up my service appointment, Fran was very pleasant and friendly. She worked with my schedule to see what would be the best time for me to get my car serviced. She made sure that I was well taken care of. I...
Yelp Review
- February 11, 2015
Left by Kristin H.
This is a review about the service department bI bought my Kia Optima in PA and this is the closest Kia dealer to my home in DC. The service department is efficient, welcoming, and will wash and vacuum your car for no extra cost just another 10-15 minutes of time. The waiting room is spacious with...
Edmunds.com - Service Review
- February 06, 2015
Left by lawyers
Servicing your car at this dealership is so easy as compared to experiences I've had over many years at other dealerships. The service manager goes out of his way to be helpful. If you have to wait for your car the showroom and waiting area are clean and pleasant. I'm on my 2nd Volvo and wouldn't...
Facebook - Web Review
- January 30, 2015
Left by Brian A. Lewis
Always great doing business with Don Beyer. From Winchester, where I bought my S-80, to Alexandria where I am for maintenance today. Simply the best. 40 years now dealing with Don Beyer.
Cars.com Review
- January 24, 2015
Left by HPC
I am extremely satisfied with my recent purchase of a Subaru Legacy at Don Beyer Subaru. The entire process was simple, efficient and seamless. Matt Nemetz did an outstanding job with respect to my purchase in terms of furnishing me with all the information I needed and making the process as simple...
DealerRater Review
- January 21, 2015
Left by Mll
I've bought cars from dealerships all over Virginia. Don Beyer Volvo of Alexandria is the best dealership I've experienced, and that includes service, sales and overall customer service.
Facebook - Web Review
- December 18, 2014
Left by Michelle Ryan Bayless
Absolutely impressed with the service department! I recently moved here from NC and what would normally have me in the waiting room for 3 hours only took them 30 minutes to say "it is going to be a while you can have a rental car on us!" Not to mention someone walked around with snacks and passed...
Yelp Review
- July 02, 2014
Left by Caitlin B.
These guys were incredibly polite, helpful and responsive during my car buying experience! I could not have asked for more patience dealing with a very complicated sale.In May of 2014, I purchased a new 2014 Kia Soul out of state. A week after I bought the car, I was hit on the highway in a...
Facebook - Web Review
- June 20, 2014
Left by Erick Zamora
Facebook - Web Review
- June 15, 2014
Left by Suellen Rosetti
Yelp Review
- May 17, 2014
Left by Kelsey B.
I am shocked by the bad yelp reviews. I have been looking to buy a car for about a month now, and finally did today with Don Beyer. I actually live about two hours away and drove here because I was impressed with their price and professionalism. I can't speak highly enough about the staff,...
Yelp Review
- May 15, 2014
Left by Felicia W.
I never purchased a vehicle from Don Beyer Volvo. I typically get my oil change and service done at this location. Ive never had an issue with staff or recurring issues with my car. People are generally friendly. It is quite pricey to do maintenance work here though. Could be that I have a Volvo AND...
Facebook - Web Review
- May 14, 2014
Left by Tony Lopez
Facebook - Web Review
- April 24, 2014
Left by Angie Morton Polk
Google+ Review
- March 20, 2014
Left by AlexSenpaiChen
For the record, I ended up not purchasing a car here so nobody asked me to write this review. However, I was very happy with the way that I was treated at Don Beyer. Mo is an honest person who will not hesitate to tell you what he personally thinks regardless of whether or not he will benefit from...
Google+ Review
- March 20, 2014
Left by A Google User
I am using your product and i can not deny the quality of it. I really like it and i am impressive with your services. I merely look through the cars in showroom and i know that i can choose the one i like best. i do not need to waste a lot of time on finding the car which is suitable for me. hoping...
Google+ Review
- March 20, 2014
Left by Jon Weinstein
In September 2011, I leased a 2012 Kia Sorento from Beyer Kia in Alexandria. I received a call a few weeks ago from them, letting me know that there was a program where I could end my lease early, and I went into the dealership to learn more. I met with Sam, who answered all of my questions, and...
Facebook - Web Review
- February 18, 2014
Left by Ronald Lee Thomas
Facebook - Web Review
- February 16, 2014
Left by Thomas McShea
Facebook - Web Review
- January 15, 2014
Left by Sue Frazier Harris
Facebook - Web Review
- December 26, 2013
Left by Seph Von Banger
Facebook - Web Review
- December 16, 2013
Left by Eddie Bennett
Facebook - Web Review
- October 12, 2013
Left by Angel Dominguez
Facebook - Web Review
- September 21, 2013
Left by LaVonda MsBehave Humphries
Yelp Review
- August 03, 2013
Left by Moe A.
This is a year in the making and long overdue. After going to 7 (yes 7 ) dealerships in 1 week looking for 3 particular cars (Nissan Murano, M35X and Highlander) I finally found my M35X at this dealership. It was a trade in, low miles, right features and of course PRICE. I did have an issue with one...
Facebook - Web Review
- July 29, 2013
Left by Corey Kauffman
Facebook - Web Review
- July 26, 2013
Left by Bryan Meridieth
Facebook - Web Review
- May 02, 2013
Left by Nicole Victoria Izes
Google+ Review
- March 20, 2013
Left by Debra Sotelo
We are very happy with our experience at Don Beyer of Alexandria. The team is focused on customer service. The buying experience was transparent and fair.The teams true colors showed when we had a problem with our vehicle. It was a problem unique to our vehicle and we expected to have to put up a...
Google+ Review
- March 20, 2013
Left by David McAleavey
Just purchased a new 2012 Subaru Forester from this dealership, using the same salesman (Don Terrace) we'd used about 10 years ago, when we purchased a new 2003 Forester. (That one's still a fine vehicle, by the way, with lots of life left in it, but we were ready for a new one.)A rare treat to have...
Google+ Review
- March 20, 2013
Left by Kenneth Bland Jr
The best experience ever with buying a new car. Matt is an excellent sales man. He truly knows his business. We were extremely please with our service & vehicle we purchased. Will definitely buy another vehicle from Matt for sure whenever we decide to get another vehicle.
Google+ Review
- March 20, 2013
Left by Camille Funk
They have been wonderful to work with. I never had that "used car dealer" feeling that makes you think they are ripping you off somehow. They were honest, kind, and so friendly, I'd recommend them to anyone.
Google+ Review
- March 20, 2013
Left by Val Griffin
My first experience with Don Beyer was 10 years ago when I had my Volvo shipped for pick-up. Three years later we purchased an additional Volvo from Don Beyer and have not had anything but excellent service (Sales, Service, drivers...etc.) over the years. I recently decided to purchase another car...
Google+ Review
- March 20, 2013
Left by mark miller
I recently purchased a Subaru at Don Beyer. The two people I worked with Rorrie Sisk and Dan Root were extremely helpful and handled the transaction smoothly. They were informed throughout the process and made every effort to assist me. I would recommend them and Don Beyer to anyone looking for...
Google+ Review
- March 20, 2013
Left by Jonathan Hove
I bought my first brand new car from this dealership. Rorrie Sisk is one of the kindest most helpful people have have dealt with at a car dealership.
Google+ Review
- March 20, 2013
Left by Katerina Michou
i am doing business with Don Byer's Subaru for the last 6 years this is the third car i leased with them and i will continue doing business with them in the future.Don Terrace has been my sales person all these years. What an experience ! I just sent him an e-mail with the car that i want (color and...
Google+ Review
- March 20, 2013
Left by David Andersen
Bottom Line Up Front: This was the best car buying experience I have ever had!!! I recently spent a 5 weeks shopping for a car. Don Beyer KIA was my third stop on my quest. We had actually been there to look at the Subaru Outback in their other showroom, but I wanted my wife to look at the Kia. ...
Google+ Review
- March 20, 2013
I recently purchased a Subaru Impreza from Don Beyer and it was an excellent experience. Anil George was low key and very professional, did everything he promised to do. I ended up with the perfect car for me at a great price and with more options and a better warranty than I had anticipated being...
Google+ Review
- March 20, 2013
Left by Jan Dickerson
You get what you pay for
Yelp Review
- April 09, 2012
Left by Allison B.
Bought a Kia - the staff was very friendly and helpful! They even work with the DMV and give you your plates after you purchase so you don't have to deal with that headache! The only negative about the experience was the waiting time, I felt like I was there forever waiting and waiting. After I had...
Google+ Review
- March 20, 2012
Google+ Review
- March 20, 2012
The dreaded car buying "adventure" was a positive and easy experience at Don Beyer Kia Alexandria. I had done research and test-drives and knew I wanted to buy a 2012 Kia Rio 5 - a new model with not a lot of inventory in the area. I contacted several Kia dealerships, but Sales Consultant Rolf...
Google+ Review
- March 20, 2012
With many previously owned vehicles to select from, I chose a beautiful 2011 Subaru Impreza Wagon and love it. The entire purchase took a little less than 3 hours, and that included financing! I was impressed with the knowledge and quickness of the sales person and finance director. The facility is...
Google+ Review
- March 20, 2012
Just bought an outback from it. The dealer offered a reasonable price, the sales (Yong) is patient and responded promptly when I asked him information through emails. Also the financing process was really quick and without any push for extra stuffs.
Google+ Review
- March 20, 2012
I purchased a 2012 Kia optima using the Pentagon federal Credit Union buying program. Penfed offered 3 dealers. Don Beyer offered the most for my trade in and actually sold me the Kia at a price LESS than the PenFed quote. Don Beyer could not get the color car I wanted with desired option package...
Google+ Review
- March 20, 2012
Easiest process I have ever been through buying a car.
Google+ Review
- March 20, 2012
So, the wife and I were in the market for a new KIA and did all of our research, we knew we either wanted the 2012 Optima or 2012 Sorento. I put in a request to USAA for their car buying service and a few dealership called me the next day. Dong was the first email and the first phone call. He has a...
Google+ Review
- March 20, 2012
Great service eveytime they never let me down. Never take your Volvo to Fairfax.
Yelp Review
- November 03, 2011
Left by Mike P.
I traded my 2009 Scion xB for a 2011 Subaru Forester. Sales department was great, no pressure tactics and good prices. My intent was just to take a test drive, get info and visit other dealerships but because they didn't rush me or give me the "better buy a car today" routine, after the test drive...
Google+ Review
- March 20, 2011
I was having issues at other places with the interest rates, but the finance officer here (Mina) worked miracles for me. cut the interest rate in half, lowered the cost of the car, worked with me for hours. I am extremely happy with my car buying experience here
Google+ Review
- March 20, 2011
They were very nice and made me feel comfortable. I went in for an oil change, found out I needed new tires. After I had it done I called some local tire shops to make sure I got a good deal. Turned out I paid less than what the tire stores wanted for the same tires. Thank you Beyer Kia.