Google Review
- November 25, 2022
Extremely efficient, fast and friendly. My car looked like new after my service. Michael was fab.
Response from the owner Replied: Karl, thank you for the kind words about Michael and your experience, we really appreciate it!
Google Review
- November 21, 2022
Google Review
- November 12, 2022
Response from the owner Replied: Hi, thank you for giving Mercedes-Benz of Wappingers Fall your five star review.
Google Review
- November 11, 2022
Response from the owner Replied: Hi, thank you for giving Mercedes-Benz of Wappingers Fall your five star review. We are thrilled to hear that our service team was able to earn your full review.
Google Review
- November 10, 2022
Response from the owner Replied: Hi Maryann, thank you for giving Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- November 08, 2022
Response from the owner Replied: Hi Michael, thank you for giving Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- November 03, 2022
Shoutout to Devin in service. One of the best in the business. Takes great pride in his work and it shows. My car runs good as new!
Response from the owner Replied: Hi, thank you for your kind review. We are thrilled to hear that Devin was able to offer you a five star service experience. We hope to work with you again in the future.
Google Review
- October 29, 2022
Response from the owner Replied: Hi Ju Jin An, thank you for giving Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- October 29, 2022
I was told that they would do their best to get the car done, but it may not be done in time due to short staffing. I was pleasantly surprised when I got the call a few hours later that it was ready.
Response from the owner Replied: Hi Patricia, thank you for giving Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- October 20, 2022
Devin was great, kept me updated throughout the entire process.
Response from the owner Replied: Hi Dennis, thank you for your five star review. We are thrilled to hear that you had a great experience working with Devin.
Google Review
- October 17, 2022
I was assisted today by a very friendly, knowledgeable, and professional, young man. The advisor Will is highly recommended.
Response from the owner Replied: Hi Antonio, thank you for giving Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- September 25, 2022
Love my 2022 AMG GLE 63s Coupe. Thank you to everyone at Mercedes Benz Wappingers Falls.
Response from the owner Replied: Hi Robert, thank you for your kind review. We are thrilled to hear that you love your new 2022 AMG GLE 63s Coupe. We hope to see you again at Mercedes-Benz of Wappiners Falls.
Google Review
- September 23, 2022
I am the Fleet Manager for a local company. I take all of my Sprinters to MB of Wappingers Falls. Michael Andrade and my main tech Fabio always go above and beyond with my trucks for me. I want to take a moment and make sure all of the team in the service department I have not named receive the...
Response from the owner Replied: Hi Jonathan, thank you so much for your awesome review. We truly appreciate you taking the time to leave us feedback on your service experience. We look forward to working with you again in the future.
Yelp Review
- September 21, 2022
Always efficient and courteous with service . Service advisors are very informative and explain everything throughly with. No pressure
Google Review
- September 13, 2022
Very Well done JOB! In a month i go service my car 3th time!but the engine light still on. they do very awesome job! They always so busy!if you call the service department.you have to with for a week! They will never give you any respond!GOOD JOB! They always say they are so busy! amazing company!...
Response from the owner Replied: Hi Sung, thank you for giving Mercedes-Benz of Wappingers Falls your five star review. We are thrilled to hear that you would recommend us!
Google Review
- September 13, 2022
Very easy transaction. Thanks!
Response from the owner Replied: Hi Rob, thank you for giving Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- September 12, 2022
The 5 stars peaks for itself!
Response from the owner Replied: Hi Narayan, thank you for giving Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- September 12, 2022
I purchased a Mercedes from Gabe two weeks ago. He was very informative, easy to talk to, and was never pushy. I felt comfortable and informed throughout the entire process because of his approach. Additionally, I recently needed his help setting up an appointment for my car, and I contacted Gabe,...
Response from the owner Replied: Hi Maria, thank you for giving Mercedes-Benz of Wappingers Falls your five star review. We are thrilled to hear that Gabe gave you a great experience and was able to help you into a new Mercedes-Benz at our dealership.
Google Review
- September 09, 2022
Excellent service
Response from the owner Replied: Hi Joyce, thank you for giving Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- September 04, 2022
Great service very helpful
Response from the owner Replied: Hi Blue, thank you for giving Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- September 04, 2022
Workers are very pleasant
Response from the owner Replied: Hi Dana, thank you for giving Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- September 02, 2022
Response from the owner Replied: Hi Lori, thank you for giving Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- August 30, 2022
Response from the owner Replied: Hi Dillon, thank you for giving Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- August 22, 2022
Response from the owner Replied: Hi Kenneth, thank you for giving Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- August 19, 2022
Response from the owner Replied: Hi, thank you for giving Mercedes-Benz of Wappingers Falls your five-star review.
Google Review
- August 18, 2022
Response from the owner Replied: Hi Michele, thank you for giving Mercedes-Benz of Wappingers Falls your five-star review.
Yelp Review
- August 13, 2022
Loved my experience, Loved Josh!  Best car salesman ever!  Love the car! Great location, great customer service!  Will choose this location to purchase again!
Google Review
- August 10, 2022
Response from the owner Replied: Hi Denise, thank you for giving Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- August 10, 2022
Response from the owner Replied: Hi Sultanur, thank you for giving Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- August 09, 2022
To help find it better R.T.off Route 9 stay To the left on old post Road R.T.turn into the parking lot.
Response from the owner Replied: Hi Dave, thank you for taking the time up to clarify directions and for your five star review.
Google Review
- August 08, 2022
I had the most professional salesman Gabriel, he took care of all my questions and concerns, so glad i purchased from you. All of your staff is friendly and very professional and very efficient and organized. My transaction was flawless! Gabe actually kept in touch with me even on his day off.
Response from the owner Replied: Hi Debbie, thank you for giving Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- July 26, 2022
Easy to work with, excellent communication, don't try to 'oversell' you.
Response from the owner Replied: Hi Susan, thank you for your kind feedback. We truly appreciate you taking the time to let us know you had an easy Mercedes-Benz purchasing experience
Google Review
- July 21, 2022
This is as close to perfect as my service was🤩 I had the car flatbed to the dealer…with a quick service…they delivered the car at my place 40 miles away…thank you
Response from the owner Replied: Hi Michel, thank you for your kind review. We are thrilled to hear that our team was able to offer you a five-star service experience at Mercedes-Benz of Wappingers Falls.
Google Review
- July 21, 2022
Response from the owner Replied: Hi Marilyn, thank you for your five star review.
Google Review
- July 21, 2022
Exemplary service recieved, knowledgeable service writers up front, and top tier professionals in the back.
Response from the owner Replied: Hi Greg, thank you for your kind review. We are thrilled to hear that our team was able to offer you exemplary and professional service at Mercedes-Benz of Wappingers Falls.
Google Review
- July 19, 2022
Excellent customer service. My advisor was prompt, thorough, and reassuring. He went above and beyond in accommodating my time constraints. Mr. Andrade, I cannot thank you enough for making the experience so easy!
Response from the owner Replied: Hi Joseph, thank you for your kind review. We are thrilled to hear that our team at Mercedes-Benz of Wappingers Falls was able to offer you easy and excellent customer service.
Google Review
- July 16, 2022
This family owned Mercedes Benz dealer is probably the friendliest car dealership starting from our very knowledgeable fun and very attentive sales concierge Gabriel Mercado. I told him that I would like to take the car that same day because it’s a quiet a long ride from me if I have to go back and...
Response from the owner Replied: Hi Jose, thank you for your kind review. We are thrilled to hear that Gabriel and our team were able to offer you a five star Mercedes-Benz purchasing experience.
Google Review
- July 15, 2022
Top notch service. Valle took truck right away and service manager Marco had all paperwork ready. Easy pick up.next day.
Response from the owner Replied: Hi Chris, thank you for your kind review. We are thrilled to hear that you had a top notch service experience at Mercedes-Benz of Wappingers Falls.
Google Review
- July 15, 2022
Response from the owner Replied: Hi Devin, thank you for giving Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- July 13, 2022
Response from the owner Replied: Hi Ric, thank you for your review. Please let us know what we could have done differently to earn your full five stars.
Google Review
- July 13, 2022
Gabriel and Rory
Response from the owner Replied: Hi, thank you for giving Gabriel and Rory at Mercedes-Benz of Wappingers Falls your five star review.
Google Review
- July 08, 2022
Response from the owner Replied: Hi Kim, thank you for your five star review.
Google Review
- July 07, 2022
Star 5
Response from the owner Replied: Hi JoAnn, thank you for your review.
Google Review
- June 20, 2022
Response from the owner Replied: Hi Gene, thank you for your five-star review. We are thrilled to hear that our team at Mercedes-Benz of Wappingers Falls was able to offer you a simple and easy Mercedes purchasing experience. We look forward to having you back at our dealership.
Google Review
- June 20, 2022
Response from the owner Replied: Hi, thank you for your five star review. We are thrilled to hear that you prefer Mercedes-Benz of Wappingers Falls over other dealerships.
Yelp Review
- June 17, 2022
Straight forward, no nonsense service.Clean & friendly environment.
Google Review
- June 14, 2022
My service experience exceeded my expectations. "David" was my service representative. He greeted me promptly and was fully aware of my vehicle's service needs. I waited for my car to be serviced. The waiting are provided free wi_fi, beverages, fresh fruit, snacks and HD TV. I received the car...
Response from the owner Replied: Wow, thank you! We appreciate your positive feedback. Customer satisfaction is our number one priority. Please let us know if you need anything! -Danielle Troiano, Marketing Manager, 845-298-0600
Google Review
- June 13, 2022
Response from the owner Replied: Hi Gary, thank you for your kind review. We are thrilled to hear that our team at Mercedes-Benz of Wappingers Falls was friendly, attentive, and efficient.
Google Review
- June 13, 2022
Google Review
- June 06, 2022
Only place around that had a replacement bolt for my Sprinter.Far from where I am but got my truck working.Thanks.
Response from the owner Replied: Hi Luis, thank you for your kind review. We are thrilled to hear that our dealership was able to get you what you needed for your Sprinter van. We hope you'll choose to work with us again in the future.
Google Review
- June 03, 2022
Excellent services, very friendly and courteous staff. I love going to Mercedes Benz of Wappingers Falls.
Response from the owner Replied: Hi Lurline, thank you for your five star review.
Google Review
- June 03, 2022
I have bought several cars from wappingers falls Mercedes and my experience with Vinny Ricotta has always been the best. The service is outstanding and will not buy another car from any other dealer.
Response from the owner Replied: Hi Andrea, thank you for your kind review. We are thrilled to hear that Vinny was able to give you a five star experience, we look forward to working with you again in the future.
Google Review
- June 02, 2022
I have always experienced good service. The wait was longer than expected but your staff is always pleasant.
Response from the owner Replied: Hi Susan, thank you for your kind review. We are thrilled to hear that you had a pleasant experience at our dealership.
Google Review
- May 31, 2022
Vinny and his team are second to none with personal service, transparency and this by far was the best ever car purchase I have made in my life. This is the first and we will be back purchasing again. Thank you Vinny
Response from the owner Replied: Hi Dennis, thank you for your kind review. We are thrilled to hear that Vinny and the team were able to offer you a five star car buying experience. We look forward to having you back!
Google Review
- May 28, 2022
This is the only Mercedes dealer we trust. We drive 1.5 hours to have our vehicle serviced here. Devin Woodin, Service Advisor, has always gone above and beyond to understand our needs. My husband usually deals with him and says there has never been a time that Devin has not exceeded expectations....
Response from the owner Replied: Hi Marissa, thank you for your five star review. We are thrilled to hear that our Service Advisor, Devin has been able to exceed you and your husband's expectations every time. We hope to see you again in the future.
Google Review
- May 28, 2022
James Mayer was great to work with. He had everything ready by the time I drove there from 2 hours away, even had the car detailed and on the showroom floor by the time I arrived. I showed up and he was professional, answered all my questions and if there was an issue he handled it without question....
Response from the owner Replied: Hi Joseph, thank you for your five-star review. We are thrilled to hear that James, Chris, and our team were able to give you a five-star car buying experience.
Google Review
- May 27, 2022
Derik 👍
Response from the owner Replied: Hi Jim, thank you for your five star review!
Google Review
- May 20, 2022
Response from the owner Replied: Hi Ismail, thank you for your five star review.
Edmunds.com - Service Review
- May 20, 2022
I took my Mercedes Benz SL550 to Wappingers Falls Mercedes Benz to get a duplicate key made. Initially they ran into a couple of problems with getting the key programmed which delayed the process but John the Service Manager assured me that they would work on resolving the problem until they found...
Google Review
- May 19, 2022
Response from the owner Replied: Hi Trey, thank you for your review. Please let us know what we could have done differently to earn your full five stars.
Google Review
- May 14, 2022
Response from the owner Replied: Hi T, thank you for your five star review.
Google Review
- May 13, 2022
Try again
Response from the owner Replied: Hi Madeleine, thank you for your five star review.
Google Review
- May 01, 2022
Response from the owner Replied: Hi Shawn, thank you for your five star review.
Google Review
- May 01, 2022
Awesome to work with! Timely, courteous, knowledgeable and helpful. This is our 4th car from MB of Wappingers and won’t be our last.
Response from the owner Replied: Hi Shelley, thank you for your kind review. We are thrilled to hear that this is your 4th vehicle with us. We look forward to having you back at our dealership.
Google Review
- April 30, 2022
Response from the owner Replied: Hi Robert, thank you for your five star review.
Google Review
- April 28, 2022
I purchased my Used Mini Cooper here earlier this week. I cannot give enough accolades to Mercedes-Benz of Wappingers Falls. Despite the vehicle not being a Mercedes vehicle, Joshua made me feel at home within the dealership. They worked with me on my unique registration circumstances, and even...
Response from the owner Replied: Hi David, thank you for your kind review. We are thrilled to hear that Joshua was able to offer you a five star car buying experience.
Google Review
- April 22, 2022
Fabulous service!
Response from the owner Replied: Hi Karen, thank you for your five star review.
Google Review
- April 21, 2022
Everything you would want in the dealership experience. Knowledgeable, friendly staff. No cheap sales tactics because, come on, you're buying a Benz, not some used civic!
Google Review
- April 16, 2022
Response from the owner Replied: Hi Marlow, thank you for your five star review.
Google Review
- April 13, 2022
The service of my vehicle was fast and accurate
Response from the owner Replied: Hi Nora, thank you for your kind review.
Google Review
- April 11, 2022
Very pleasant and kind explain everything that needs to get done with the with the vehicle
Response from the owner Replied: Hi Qanna, thank you for your five star review.
Google Review
- April 10, 2022
Response from the owner Replied: Hi David, thank you for your five star review.
Google Review
- April 10, 2022
Very professional environment!!!
Response from the owner Replied: Hi Kerron, thank you for your five star review.
Google Review
- April 09, 2022
Highly professional staff. Great costumer service!
Response from the owner Replied: Hi Claudia, thank you for your five star review.
Google Review
- March 27, 2022
Wonderful 👏, Team, Excellent Service
Response from the owner Replied: Hi, thank you for your five star review.
Google Review
- March 18, 2022
Great job, on time as he described in the initial call. Found my car and me without issue. Got my baby and I back inside in less than 10 minutes. The professionalism was top notch. Thank you!
Response from the owner Replied: Hi Dana, thank you for your kind review. We are thrilled to hear that our team was able to offer you a five star experience.
Google Review
- March 16, 2022
Response from the owner Replied: Hi Nicole, thank you for your five star review.
Google Review
- March 16, 2022
Purchased my car here they are soooo , nice and repectful.. Answer all questions, will call you back if needed . Transparency , clean and professional!!!
Response from the owner Replied: Hi Terry, thank you for your kind review. We are thrilled to hear that our team was able to offer you a five star experience.
Google Review
- March 12, 2022
Response from the owner Replied: Jed, thank you for the five-star review, I really appreciate it!
Google Review
- March 11, 2022
Clean and comfortable waiting area
Response from the owner Replied: Hi Audry, thank you for your review. Please let us know what we could have done differently to earn your full five star review.
Google Review
- March 09, 2022
Response from the owner Replied: Hi Farnham, thank you for your five star review.
Google Review
- March 05, 2022
Always nice to come here.
Response from the owner Replied: Hi Ernest, thank you for your five star review.
Google Review
- February 28, 2022
Google Review
- February 28, 2022
Response from the owner Replied: Virginia, thank you for the great review!
Google Review
- February 21, 2022
Top notch service every time I go in, I feel very comfortable leaving my vehicles in their hands.
Google Review
- February 11, 2022
Very nice dealership, if I ever can afford a Mercedes, I'm going here...
Response from the owner Replied: Thank you for the kind review, we really appreciate it!
Google Review
- January 06, 2022
Always good service and the the service department is the best . Ask for Marco!
Response from the owner Replied: Thank you for the kind words about your recent service experience with Marco, we really appreciate it!
Yelp Review
- January 05, 2022
Great service. And Marco, the service manager that I dealt with was very professional courteous and provided friendly top-notch service.
Cars.com Review
- January 04, 2022
Excellent Service! Very friendly and professional staff. Repaired my MB as promised in a timely manner. I am very happy with the service at this dealership.
DealerRater Review
- January 04, 2022
Excellent Service! Very friendly staff. Repaired my MB as promised very quickly. The staff was very professional, explained the work, and alerted me to another item I wasn't aware of that will need attention in the future.
Google Review
- November 30, 2021
Excellent and mindful service.
Response from the owner Replied: James, thank you for the kind words and five-star review!