Google Review
- June 20, 2022
Response from the owner Replied: Hi Gene, thank you for your five-star review. We are thrilled to hear that our team at Mercedes-Benz of Wappingers Falls was able to offer you a simple and easy Mercedes purchasing experience. We look forward to having you back at our dealership.
Google Review
- June 20, 2022
Response from the owner Replied: Hi, thank you for your five star review. We are thrilled to hear that you prefer Mercedes-Benz of Wappingers Falls over other dealerships.
Google Review
- June 14, 2022
My service experience exceeded my expectations. "David" was my service representative. He greeted me promptly and was fully aware of my vehicle's service needs. I waited for my car to be serviced. The waiting are provided free wi_fi, beverages, fresh fruit, snacks and HD TV. I received the car...
Response from the owner Replied: Wow, thank you! We appreciate your positive feedback. Customer satisfaction is our number one priority. Please let us know if you need anything! -Danielle Troiano, Marketing Manager, 845-298-0600
Google Review
- June 13, 2022
Response from the owner Replied: Hi Gary, thank you for your kind review. We are thrilled to hear that our team at Mercedes-Benz of Wappingers Falls was friendly, attentive, and efficient.
Google Review
- June 13, 2022
Google Review
- June 06, 2022
Only place around that had a replacement bolt for my Sprinter.Far from where I am but got my truck working.Thanks.
Response from the owner Replied: Hi Luis, thank you for your kind review. We are thrilled to hear that our dealership was able to get you what you needed for your Sprinter van. We hope you'll choose to work with us again in the future.
Google Review
- June 03, 2022
Excellent services, very friendly and courteous staff. I love going to Mercedes Benz of Wappingers Falls.
Response from the owner Replied: Hi Lurline, thank you for your five star review.
Google Review
- June 03, 2022
I have bought several cars from wappingers falls Mercedes and my experience with Vinny Ricotta has always been the best. The service is outstanding and will not buy another car from any other dealer.
Response from the owner Replied: Hi Andrea, thank you for your kind review. We are thrilled to hear that Vinny was able to give you a five star experience, we look forward to working with you again in the future.
Google Review
- June 02, 2022
I have always experienced good service. The wait was longer than expected but your staff is always pleasant.
Response from the owner Replied: Hi Susan, thank you for your kind review. We are thrilled to hear that you had a pleasant experience at our dealership.
Google Review
- May 31, 2022
Vinny and his team are second to none with personal service, transparency and this by far was the best ever car purchase I have made in my life. This is the first and we will be back purchasing again. Thank you Vinny
Response from the owner Replied: Hi Dennis, thank you for your kind review. We are thrilled to hear that Vinny and the team were able to offer you a five star car buying experience. We look forward to having you back!
Google Review
- May 30, 2022
Derik 👍
Response from the owner Replied: Hi Jim, thank you for your five star review!
Google Review
- May 28, 2022
This is the only Mercedes dealer we trust. We drive 1.5 hours to have our vehicle serviced here. Devin Woodin, Service Advisor, has always gone above and beyond to understand our needs. My husband usually deals with him and says there has never been a time that Devin has not exceeded expectations....
Response from the owner Replied: Hi Marissa, thank you for your five star review. We are thrilled to hear that our Service Advisor, Devin has been able to exceed you and your husband's expectations every time. We hope to see you again in the future.
Google Review
- May 28, 2022
James Mayer was great to work with. He had everything ready by the time I drove there from 2 hours away, even had the car detailed and on the showroom floor by the time I arrived. I showed up and he was professional, answered all my questions and if there was an issue he handled it without question....
Response from the owner Replied: Hi Joseph, thank you for your five-star review. We are thrilled to hear that James, Chris, and our team were able to give you a five-star car buying experience.
Google Review
- May 27, 2022
Easy to work with, excellent communication, don't try to 'oversell' you.
Response from the owner Replied: Hi Susan, thank you for your kind feedback. We truly appreciate you taking the time to let us know you had an easy Mercedes-Benz purchasing experience
Google Review
- May 20, 2022
Response from the owner Replied: Hi Ismail, thank you for your five star review.
Edmunds.com - Service Review
- May 20, 2022
I took my Mercedes Benz SL550 to Wappingers Falls Mercedes Benz to get a duplicate key made. Initially they ran into a couple of problems with getting the key programmed which delayed the process but John the Service Manager assured me that they would work on resolving the problem until they found...
Google Review
- May 19, 2022
Response from the owner Replied: Hi Trey, thank you for your review. Please let us know what we could have done differently to earn your full five stars.
Google Review
- May 14, 2022
Response from the owner Replied: Hi T, thank you for your five star review.
Google Review
- May 13, 2022
Try again
Response from the owner Replied: Hi Madeleine, thank you for your five star review.
Google Review
- May 01, 2022
Response from the owner Replied: Hi Shawn, thank you for your five star review.
Google Review
- May 01, 2022
Awesome to work with! Timely, courteous, knowledgeable and helpful. This is our 4th car from MB of Wappingers and won’t be our last.
Response from the owner Replied: Hi Shelley, thank you for your kind review. We are thrilled to hear that this is your 4th vehicle with us. We look forward to having you back at our dealership.
Google Review
- April 30, 2022
Response from the owner Replied: Hi Robert, thank you for your five star review.
Google Review
- April 28, 2022
I purchased my Used Mini Cooper here earlier this week. I cannot give enough accolades to Mercedes-Benz of Wappingers Falls. Despite the vehicle not being a Mercedes vehicle, Joshua made me feel at home within the dealership. They worked with me on my unique registration circumstances, and even...
Response from the owner Replied: Hi David, thank you for your kind review. We are thrilled to hear that Joshua was able to offer you a five star car buying experience.
Google Review
- April 22, 2022
Fabulous service!
Response from the owner Replied: Hi Karen, thank you for your five star review.
Google Review
- April 21, 2022
Everything you would want in the dealership experience. Knowledgeable, friendly staff. No cheap sales tactics because, come on, you're buying a Benz, not some used civic!
Google Review
- April 16, 2022
Response from the owner Replied: Hi Marlow, thank you for your five star review.
Google Review
- April 13, 2022
The service of my vehicle was fast and accurate
Response from the owner Replied: Hi Nora, thank you for your kind review.
Google Review
- April 11, 2022
Very pleasant and kind explain everything that needs to get done with the with the vehicle
Response from the owner Replied: Hi Qanna, thank you for your five star review.
Google Review
- April 10, 2022
Response from the owner Replied: Hi David, thank you for your five star review.
Google Review
- April 10, 2022
Very professional environment!!!
Response from the owner Replied: Hi Kerron, thank you for your five star review.
Google Review
- April 09, 2022
Highly professional staff. Great costumer service!
Response from the owner Replied: Hi Claudia, thank you for your five star review.
Google Review
- March 27, 2022
Wonderful 👏, Team, Excellent Service
Response from the owner Replied: Hi, thank you for your five star review.
Google Review
- March 18, 2022
Great job, on time as he described in the initial call. Found my car and me without issue. Got my baby and I back inside in less than 10 minutes. The professionalism was top notch. Thank you!
Response from the owner Replied: Hi Dana, thank you for your kind review. We are thrilled to hear that our team was able to offer you a five star experience.
Google Review
- March 16, 2022
Response from the owner Replied: Hi Nicole, thank you for your five star review.
Google Review
- March 16, 2022
Purchased my car here they are soooo , nice and repectful.. Answer all questions, will call you back if needed . Transparency , clean and professional!!!
Response from the owner Replied: Hi Terry, thank you for your kind review. We are thrilled to hear that our team was able to offer you a five star experience.
Google Review
- March 12, 2022
Response from the owner Replied: Jed, thank you for the five-star review, I really appreciate it!
Google Review
- March 11, 2022
Clean and comfortable waiting area
Response from the owner Replied: Hi Audry, thank you for your review. Please let us know what we could have done differently to earn your full five star review.
Google Review
- March 09, 2022
Response from the owner Replied: Hi Farnham, thank you for your five star review.
Google Review
- March 05, 2022
Always nice to come here.
Response from the owner Replied: Hi Ernest, thank you for your five star review.
Google Review
- February 28, 2022
Google Review
- February 28, 2022
Response from the owner Replied: Virginia, thank you for the great review!
Google Review
- February 21, 2022
Top notch service every time I go in, I feel very comfortable leaving my vehicles in their hands.
Google Review
- February 11, 2022
Very nice dealership, if I ever can afford a Mercedes, I'm going here...
Response from the owner Replied: Thank you for the kind review, we really appreciate it!
Google Review
- January 06, 2022
Always good service and the the service department is the best . Ask for Marco!
Response from the owner Replied: Thank you for the kind words about your recent service experience with Marco, we really appreciate it!
Cars.com Review
- January 04, 2022
Excellent Service! Very friendly and professional staff. Repaired my MB as promised in a timely manner. I am very happy with the service at this dealership.
DealerRater Review
- January 04, 2022
Excellent Service! Very friendly staff. Repaired my MB as promised very quickly. The staff was very professional, explained the work, and alerted me to another item I wasn't aware of that will need attention in the future.
Google Review
- November 30, 2021
Excellent and mindful service.
Response from the owner Replied: James, thank you for the kind words and five-star review!
Google Review
- November 19, 2021
Response from the owner Replied: Lynda, thanks for the five-star review!
Google Review
- November 06, 2021
Service was quick and priced very good. Complete check on my car.
Response from the owner Replied: Rich, we appreciate the five-star review!
Google Review
- November 06, 2021
Was please with the work.... just wished they weren't so expensive.
Response from the owner Replied: Jim, we appreciate the five-star review, and don't forget to check out our service offers for exclusive service incentives in the future!
Google Review
- November 05, 2021
Response from the owner Replied: Melissa, thank you for the five-star review!
Google Review
- October 29, 2021
I was treated very professionally and provided with a car when they couldn't complete the repair in the time stated. Will is an excellent representative for the business.
Response from the owner Replied: G, thank you for the kind words about your recent service experience, we really appreciate and hope to work with you again soon!
Facebook - Web Review
- October 12, 2021
Extremely good customer service by Vincent (Vinny) Ricotta. We bought a 2021 GLB 250 (custom ordered) and Vinny was great from start to finish. He kept us updated when the car was produced to when it landed in the US. We're eagerly waiting for our second order: 2022 GLA 45 AMG which he's helping us...
Google Review
- October 05, 2021
Response from the owner Replied: Joe, thank you for the five-star review, we really appreciate it!
Google Review
- October 01, 2021
Response from the owner Replied: Melanie, thank you for the awesome review!
Google Review
- September 28, 2021
Excellent service ... We brought our Sprinter Mercedes van for service B and even though we were given a different price quote for the service Mr. Marco Heredia was pleasant enough to explain our choices on the service. The work was done quickly and we were explained the rest of recommendations to...
Response from the owner Replied: Aldo, we're thrilled to hear you enjoyed your recent service experience with us, and we couldn't be happier to hear it went so smoothly. Thank you for the kind review, we hope to work with you again soon!
Facebook - Web Review
- September 27, 2021
Thank you Al & Rory at MBOWF!
Mercedes-Benz of Wappinger Falls Replied: Tara, we're so happy to hear you enjoyed your recent buying experience with Al and Roy! Thank you for the recommendation and we hope you love your new Mercedes-Benz!
Google Review
- September 25, 2021
Response from the owner Replied: Lily, thank you for the 5-star review!
Google Review
- September 17, 2021
Response from the owner Replied: Ed, we're thrilled to hear you enjoyed your recent service experience. Thank you for taking the time to leave us such a kind review, we really appreciate and hope to work with you again soon!
Google Review
- September 13, 2021
Response from the owner Replied: Rob and Joesphine, we're thrilled to hear you enjoyed your recent service experience, and we appreciate you taking the time to leave us a five-star review!
Google Review
- September 13, 2021
Response from the owner Replied: Scott, we couldn't be happier to hear you enjoyed your recent service experience with us! Thank you for the awesome review, and we cannot wait to have the opportunity to work with you again in the future!
Google Review
- September 10, 2021
Response from the owner Replied: Chris, were thrilled to hear you enjoyed your recent experience with us and we hope to have the opportunity to work with you again soon. Thank you!
Google Review
- September 10, 2021
Response from the owner Replied: Gerhard, thanks for the awesome review, we really appreciate it and love to hear your enjoyed your service experience with us! We hope to work with you again soon!
Google Review
- September 06, 2021
Response from the owner Replied: Fred, thank you for the kind words and five-star review, we really appreciate it!
Google Review
- September 02, 2021
Response from the owner Replied: John, thank you for the five-star review, we really appreciate it!
Google Review
- September 02, 2021
Response from the owner Replied: Eva, thank you for the awesome review!
Google Review
- August 28, 2021
Always a great experience bringing my Mercedes in for a service at the Wappingers Falls Mercedes Benz Service Center! Everyone is wonderful and makes the process so pleasant. Marco is my Service Tech and he always treats me with respect and kindness. Everyone is knowledgeable and on-the-ball. From...
Response from the owner Replied: Phyllis, thank you so much for taking the time to leave us a five-star review, we really appreciate it and hope to work with you again soon for all of your Mercedes-Benz needs!
Google Review
- August 28, 2021
Marco Heredia is my service consultant. He is the main reason I go to the Mercedes-Benz of Wappingers Falls. I trust him to do whatever needs to be done to make sure my car is safe and impeccably serviced. He makes me feel my car needs are his only priority. When I leave the shop I feel my car...
Response from the owner Replied: Maria, thank you for taking the time to share such a kind review about your service experiences with Marco! We couldn't be happier to hear that you enjoyed your experience with us and we hope to work with you again soon!
Google Review
- August 17, 2021
Response from the owner Replied: Harold, thank you for the five-star review, we really appreciate ir!
Google Review
- August 10, 2021
Response from the owner Replied: Chante’ , thank you for the five-star review!
Google Review
- August 02, 2021
Response from the owner Replied: Annah, thank you for the five-star review, we really appreciate it!
Google Review
- August 02, 2021
Response from the owner Replied: James, thank you for the five-star review!
Google Review
- August 02, 2021
Response from the owner Replied: Violet, thank you for the five-star review!
Google Review
- August 02, 2021
Response from the owner Replied: Irene, thank you for the five-star review!
Facebook - Web Review
- August 01, 2021
Excellent purchase experience, staff friendly and attentive. Large selection of vehicles to chose from.
Mercedes-Benz of Wappinger Falls Replied: Kelly, thank you so much for taking the time to share such a kind review, we really appreciate it! We hope you love your new Mercedes-Benz and hope to work with you again soon!
Google Review
- July 27, 2021
Response from the owner Replied: Amy, thank you so much for the kind words and the five-star rating, we really appreciate it and hope to work with you again soon!
Google Review
- July 16, 2021
Good service, nice people.
Response from the owner Replied: Alex, thank you for the kind words and five-stars review, we really appreciate it!
Google Review
- July 16, 2021
Was grate the salsa person Al was well informed. Looking forward to Oct. to go back and get my dream car.
Response from the owner Replied: John, we're thrilled to hear that Al was able to provide you with a five-star experience, and we can't wait to work with you again soon!