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I recently brought my Mercedes-Benz C350 to Mercedes-Benz of Fort Wayne for the rear-subframe warranty recall, and I couldn’t be happier with the service. From start to finish, the team made the process smooth and efficient.Kylee Richey scheduled my appointment promptly and arranged for a loaner...

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Paul was super friendly, helpful and professional. We will definitely ask to work with him again.

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Service Advisor Tyler Whitman was very friendly and helpful when I dropped of my GLE off for service Friday morning. The shuttle service driver that was provided by this dealership was also very friendly and professional. I would highly recommend this dealership to anyone looking for great service...

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I have only had great experiences with the service department. Justin is always very helpful and knowledgeable.

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Only the best of experiences. Over a dozen years of taking care of my various MBs I have no complaints, and each time enjoyed courteous service.

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Great people in both sales and service departments. It's more like visiting friends than having my car serviced.I have purchased four cars from MBFtW.(Feb 2021): This month marks just over five years since my most current purchase. Many new faces have taken the place of others, but the quality of...

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Excellent service and problem solving capability.

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I have purchased 3 vehicles from here over the last 10 years as well as having all of the servicing done too. The staff is knowledgable, friendly and helpful on all visits. Highly recommended.

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Had some noise coming from what I though was a recently changed tire, but after a thorough check and an inability to duplicate that noise my car was returnedin good shape. Very happy with the service

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Milton was great he took the time to answer all of my questions of the vehicle until I felt comfortable with the answers and knew how to use the features of the car

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Good service

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Was able to get what I needed. They do need to work on customer relations. I did not feel welcome

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The Service Department goes above and beyond for their customers! Tyler and the Team there are simply the BEST!

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My dealers maintenance and service crew was excellent and they deserve 5 stars from me. However, my respect for Mercedes as a brand is low. I feel there are expensive repairs commonly necessary for cars out of warranty with less than 35, 000 miles. Mercedes brand gets low low low marks from me.Not...

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