Review on Google
Review on Google
Review on Google
Google Review
- December 30, 2024
I recently brought my Mercedes-Benz C350 to Mercedes-Benz of Fort Wayne for the rear-subframe warranty recall, and I couldn’t be happier with the service. From start to finish, the team made the process smooth and efficient.Kylee Richey scheduled my appointment promptly and arranged for a loaner...
Review on Google
Google Review
- December 30, 2024
Paul was super friendly, helpful and professional. We will definitely ask to work with him again.
Review on Google
Review on Google
Google Review
- December 09, 2024
Service Advisor Tyler Whitman was very friendly and helpful when I dropped of my GLE off for service Friday morning. The shuttle service driver that was provided by this dealership was also very friendly and professional. I would highly recommend this dealership to anyone looking for great service...
Review on Google
Google Review
- December 05, 2024
I have only had great experiences with the service department. Justin is always very helpful and knowledgeable.
Review on Yelp
Yelp Review
- December 05, 2024
Only the best of experiences. Over a dozen years of taking care of my various MBs I have no complaints, and each time enjoyed courteous service.
Review on Google
Google Review
- December 03, 2024
Great people in both sales and service departments. It's more like visiting friends than having my car serviced.I have purchased four cars from MBFtW.(Feb 2021): This month marks just over five years since my most current purchase. Many new faces have taken the place of others, but the quality of...
Review on Google
Review on Google
Google Review
- October 28, 2024
I have purchased 3 vehicles from here over the last 10 years as well as having all of the servicing done too. The staff is knowledgable, friendly and helpful on all visits. Highly recommended.
Review on Google
Google Review
- October 27, 2024
Had some noise coming from what I though was a recently changed tire, but after a thorough check and an inability to duplicate that noise my car was returnedin good shape. Very happy with the service
Review on Google
Google Review
- October 23, 2024
Milton was great he took the time to answer all of my questions of the vehicle until I felt comfortable with the answers and knew how to use the features of the car
Review on Google
Review on Google
Review on Yelp
Yelp Review
- October 09, 2024
Was able to get what I needed. They do need to work on customer relations. I did not feel welcome
Review on Google
Google Review
- October 04, 2024
The Service Department goes above and beyond for their customers! Tyler and the Team there are simply the BEST!
Review on Google
Google Review
- September 17, 2024
My dealers maintenance and service crew was excellent and they deserve 5 stars from me. However, my respect for Mercedes as a brand is low. I feel there are expensive repairs commonly necessary for cars out of warranty with less than 35, 000 miles. Mercedes brand gets low low low marks from me.Not...
Review on Google
Review on Google
Review on Google
Review on Google
Review on Google
Review on Google
Google Review
- August 19, 2024
Such a great experience. I'm in Indiana for a few days and my Sprinter camper van needed a service B. Place after place could not get the high roof in their bays or were booked out several weeks. We spoke to Justin and he was able to get us in for our service B within a couple hours, and was...
Review on Google
Google Review
- August 15, 2024
Everyone was very easy and accommodating. It was an excellent experience.
Review on Google
Google Review
- August 14, 2024
Justin Abbott did an excellent job as my service advisor. He had gotten all the parts to perform the work i requested and made sure to get it all done the same day. Obtaining a loaner for the day was painless too. Always been happy with service in the 6 years I’ve been going there, but this was the...
Review on Google
Review on Google
Review on Google
Review on Google
Google Review
- August 07, 2024
Response from the owner Replied: Thanks for taking the time to leave us a review, Brad!
Review on Google
Google Review
- August 07, 2024
I drove my mercedes off the lot today with no problems and great customer service was provided. And you will never be in a bind because they will give you a loaner till your vehicle is done being serviced.
Review on Google
Review on Google
Google Review
- June 21, 2024
There is a reason we purchased our Sprinter from FW Mercedes, two hours away from our home. The sales (Cassie) was up front, honest and responsive. Where FWM shined today was the maintenance team lead by Justin! Having a faulty hood sensor took a few hours of troubleshooting and then on a second...
Review on Google
Google Review
- June 19, 2024
Great ! Raul and Nadim , excellent team , Car in amazing condition , very happy with the purchase and the process.
Review on Google
Review on Google
Review on Google
Google Review
- June 06, 2024
Very professional and also very down to earth mixed together. A greet place to purchase a vehicle or service the one you already have
Review on Yelp
Yelp Review
- June 05, 2024
we were headed to UP with our Mercedes Rv had engine issues got us right in and on the road awesome
Review on Google
Review on Google
Google Review
- May 31, 2024
Very professional and listened to our needs for an up grade.
Review on Google
Review on Google
Review on Google
Review on Google
Google Review
- May 13, 2024
They were awesome! Transaction was smooth and they helped with delivery!
Review on Google
Google Review
- May 11, 2024
Nothing but good marks for the way I, and my Mercedes, was treated. Staff and mechanics were professional and the facility was clean. Not sure if my problem was solved-will wait and see.
Review on Google
Google Review
- May 10, 2024
Outstanding service and easy to talk to the service advisor and enjoyed my conversation with the service manager!