Google Review
- December 04, 2021
Bought a used vehcile March 11th, 2021. STILL HAVE NOT received title paperwork and I am still am driving the car with DEALER TAGS. I have reached out to Chris, the manager, several times. In the begininning the response was "we have never not gotten a title" and I was told to wait. I called a week...
Google Review
- November 10, 2021
Thank you for the hard working service I have my car done even though I dont have an appointment with thank you for taking your time to get it done
Google Review
- November 10, 2021
Great experience with this location. Very polite and honest.I asked for a service quote over the phone and got a price. Once the vehicle was at the dealership, the tech quoted the job higher. The service manager honored the quote given on the phone. This was a great management practice that will...
Google Review
- November 08, 2021
I always look forward to getting in and getting out with my vehicle in good mechanical shape.
Google Review
- November 07, 2021
They took very good care of us thanks a lot it was worth the trip
Google Review
- November 06, 2021
Good service. Helpful.
Google Review
- November 06, 2021
Merritt did an excellent job explaining what steps they were going to take.
Google Review
- October 29, 2021
Very easy to do business with great service department.
Google Review
- October 26, 2021
I really like having my vehicle Serviced here!Nice customer lounge area complete with complementary snacks. They also have a vehicle loner program if you cant wait.Everyone I have dealt with has been friendly and professional!
Google Review
- October 13, 2021
Google Review
- October 12, 2021
This dealership is pretty close by and I called to ask if I could get an oil change... I have a lincoln. I asked the operator before she transferred me to the service desk, if they service vehicles from other manufacturers and she said they did... then after transferring my call I was told to find a...
Google Review
- October 01, 2021
Google Review
- September 30, 2021
Google Review
- September 27, 2021
The service dept is really good. We attempted to buy out our lease at fort want Mercedes Benz. We had a binding contract. The payoff/buy out was listed in the lease. We were told that because the truck was worth more than expected we had to increase the buy out by 6 thousand dollars. There fore we...
Google Review
- September 27, 2021
Google Review
- September 24, 2021
Google Review
- September 23, 2021
Google Review
- September 09, 2021
Google Review
- September 09, 2021
Google Review
- September 01, 2021
Google Review
- September 01, 2021
Google Review
- September 01, 2021
Google Review
- August 28, 2021
Google Review
- August 27, 2021
Google Review
- August 26, 2021
Google Review
- August 26, 2021
Google Review
- August 25, 2021
Google Review
- August 19, 2021
Google Review
- August 19, 2021
Google Review
- August 19, 2021
Google Review
- August 16, 2021
Google Review
- August 16, 2021
DO NOT GO HERE THEY WILL TAMPER WITH YOUR CAR, GIVE YOU THE RUN AROUND, LIE ABOUT WHAT THEY FIX AND MORE. I went to get my car serviced on 07/26/2021. I stated my rear suspension was sinking. They said they would have to order the part and keep it an extra day when the part came in they said it...
Google Review
- August 12, 2021
Google Review
- August 12, 2021
Google Review
- August 12, 2021
Google Review
- August 12, 2021
Google Review
- August 12, 2021
Google Review
- August 09, 2021
Google Review
- August 07, 2021
Google Review
- August 06, 2021
Google Review
- August 06, 2021
Google Review
- August 05, 2021
Google Review
- August 02, 2021
Google Review
- August 02, 2021
Google Review
- August 02, 2021
Google Review
- August 02, 2021
Google Review
- August 02, 2021
Google Review
- August 02, 2021
Google Review
- August 02, 2021
Google Review
- August 02, 2021
Google Review
- August 02, 2021
Google Review
- July 21, 2021
I visited the Fort Wayne Mercedes Benz dealership to have my flat tire looked at. The technicians were fast and efficient! After having my car looked at they were able to explain to me the process of what was done and send me on my way. I would recommend their services to anyone looking for a grade...
Google Review
- July 19, 2021
Great service department super friendly and helpful
Google Review
- July 05, 2021
This was one the most pleasurable car purchase Ive had. The staff was very professional, helpful and courteous. I hope to drive my car for years to come, but if I decide to buy again, I will certainly visit them again.
Google Review
- July 01, 2021
Great job as always. Friendly, reliable, honest and keep their word. I've used them,for years and will continue to do so.
Google Review
- June 29, 2021
Milton was wonderful! Very helpful and very efficient. I really felt that he had my best interest in mind. I would highly recommend Mercedes Benz of Fort Wayne to anyone looking for a really good used car. I'm very happy with the service and terms of this purchase. Thank you all so much. Thank you...
Google Review
- June 20, 2021
The personnel was friendly and continued to keep me informed about the process.
Google Review
- June 18, 2021
As you would expect from a Mercedes dealership, this place is top-notch. The service manager, Jason is an exceptional person and business man.
Google Review
- June 18, 2021
Google Review
- June 09, 2021
I went their looking for a Gls. They didn't have what I was looking for but I told the salesman what I was looking for and to call me when they got one in. I saw online they got one a week later and they never called or emailed me back.
Google Review
- June 05, 2021
I must say that the process of purchasing my new vehicle was one of the most pleasant and seamless experiences that I've ever had. The service was impeccable from start to finish. Huge shout out to our amazing sales representative CASSIE! She was absolutely fantastic and beyond professional! The...
Google Review
- June 02, 2021
Google Review
- May 27, 2021
Google Review
- May 26, 2021
Google Review
- May 26, 2021
Google Review
- May 25, 2021
Great as usual,professional courteous and of course, great cars.
Google Review
- May 25, 2021
I bought my first Mercedes from Mercedes-Benz of Ft. Wayne. My buying experience was very positive from start to finish! Zac Patrick was the salesman who helped me find just the right vehicle for my lifestyle! He explained the highlights of the my SUV without making it overwhelming. He was...
Google Review
- May 19, 2021
Google Review
- May 19, 2021
Worked with Rob. He answered all my questions and is very nice to work with. I trust him.
Response from the owner Replied: Thank you for the kind comments, Jerry - Rob will be happy to hear them! Your business is much appreciated by all of us here at Mercedes-Benz of Fort Wayne, and we hope to see you again!
Google Review
- May 14, 2021
I can't say enough good things about my experience with Mercedes of Fort Wayne! My sales associate, Milton was exceptional in every way!!! Very attentive, informative, patient, no high-pressure tactics, just a real pleasure to do business with!! I live less than 5 minutes from the Mercedes in Indy...
Google Review
- May 12, 2021
Google Review
- May 02, 2021
Google Review
- May 02, 2021
Google Review
- May 02, 2021
Google Review
- May 02, 2021
Google Review
- May 02, 2021
Google Review
- May 02, 2021
Google Review
- May 02, 2021
Google Review
- April 30, 2021
I recently had a nice experience at Mercedes-Benz Fort Wayne. They were helpful and professional, would recommend 10/10.
Google Review
- April 27, 2021
They are very awesome people the best service of my life buying a vehicle
Google Review
- April 27, 2021
They are very awesome people the best service of my life buying a vehicle
Google Review
- April 26, 2021
Stopped in for work related matters.
Google Review
- April 25, 2021
Stopped in for work related matters.
Google Review
- April 19, 2021
Always excellent service and very nice people to deal with. Love the vehicle wash after every service. Always done within the time frame estimated so you don't have to wait around. Highly recommended.
Google Review
- April 19, 2021
This Mercedes service group is on top of their game. Ivan provided great communication of work required. The shop got the work done just as planned.No surprises. Will definitely return and am glad to have Ft Wayne Mercedes as a point of dealer and service contact. Very professional experience.
Google Review
- April 19, 2021
I have been with MB Fort Wayne for almost 10 years. I have worked with Qasim. He has been instrumental in finding the right vehicle I wanted and streamline the leasing process paperwork. Always a pleasure to get back to him for my favorite brand-Mercedes.
Google Review
- April 16, 2021
This Mercedes service group is on top of their game. Ivan provided great communication of work required. The shop got the work done just as planned.No surprises. Will definitely return and am glad to have Ft Wayne Mercedes as a point of dealer and service contact. Very professional experience.
Google Review
- April 16, 2021
Always excellent service and very nice people to deal with. Love the vehicle wash after every service. Always done within the time frame estimated so you don't have to wait around. Highly recommended.
Google Review
- April 16, 2021
I have been with MB Fort Wayne for almost 10 years. I have worked with Qasim. He has been instrumental in finding the right vehicle I wanted and streamline the leasing process paperwork. Always a pleasure to get back to him for my favorite brand-Mercedes.
Google Review
- April 12, 2021
I had a sensor issue which led to a significant loss of power....while I was on the road 2300 miles from home. Jason and the Service Team bent over backwards to get me on the road again. 10 Stars. I totally trust them and their work!
Google Review
- April 12, 2021
Mark is great! We recommend this location big time!
Google Review
- April 07, 2021
Mark is great! We recommend this location big time!
Google Review
- April 07, 2021
I had a sensor issue which led to a significant loss of power....while I was on the road 2300 miles from home. Jason and the Service Team bent over backwards to get me on the road again. 10 Stars. I totally trust them and their work!
Google Review
- April 03, 2021
Excellent and prompt service
Google Review
- April 03, 2021
Excellent place to buy a car and service it! The Service Manager, Ivan is a wonderful person, great employee and outstanding manager.
Response from the owner Replied: Thank you for the kind comments - Ivan will be happy to hear them! We appreciate you choosing Mercedes-Benz of Fort Wayne for your vehicle needs, and we look forward to your next visit!
Google Review
- April 03, 2021
We just bought our 5th new car here. Inventory was light and we couldnt get exactly what we wanted but we were very pleased with what we got. Mercedes Benz of Fort Wayne gave us a good deal and it was worth a little compromise to continue doing business here. Cassie the Sales Person and her boss...
Google Review
- April 03, 2021
Wonderful and timely service! no doubts I will have my Mercedes serviced here again
Google Review
- April 02, 2021
Wonderful and timely service! no doubts I will have my Mercedes serviced here again
Google Review
- April 02, 2021
Google Review
- April 02, 2021
Google Review
- April 02, 2021
Google Review
- April 02, 2021
Google Review
- April 02, 2021
Google Review
- March 31, 2021
Google Review
- March 25, 2021
Google Review
- March 23, 2021
We just bought our 5th new car here. Inventory was light and we couldnt get exactly what we wanted but we were very pleased with what we got. Mercedes Benz of Fort Wayne gave us a good deal and it was worth a little compromise to continue doing business here. Cassie the Sales Person and her boss...
Google Review
- March 23, 2021
Google Review
- March 05, 2021
Excellent and prompt service
Google Review
- March 04, 2021
Great people in both sales and service departments. It's more like visiting friends than having my car serviced.I have purchased four cars from MBFtW.(Feb 2021): This month marks just over five years since my most current purchase. Many new faces have taken the place of others, but the quality of...
Google Review
- March 03, 2021
Did a great job in a short wait time. Thank you Mercedes Benz of Fort Wayne!
Google Review
- March 03, 2021
Service was great this time. Rob is excellent at working with my insurance company for claims and makes it a point to give me daily updates on the status of my repair and the issues with the car in detail which was greatly appreciated. Looking forward to my next visit.
Google Review
- March 03, 2021
Google Review
- March 02, 2021
Google Review
- March 02, 2021
Google Review
- March 02, 2021
Google Review
- March 02, 2021
Google Review
- March 02, 2021
Google Review
- March 02, 2021
Google Review
- March 02, 2021
Google Review
- March 02, 2021
Google Review
- March 02, 2021
Google Review
- March 02, 2021
Great people in both sales and service departments. It's more like visiting friends than having my car serviced.I have purchased four cars from MBFtW.(Feb 2021): This month marks just over five years since my most current purchase. Many new faces have taken the place of others, but the quality of...
Google Review
- February 25, 2021
Google Review
- February 24, 2021
Google Review
- February 24, 2021
Did a great job in a short wait time. Thank you Mercedes Benz of Fort Wayne!
Google Review
- February 15, 2021
Google Review
- February 15, 2021
Service was great this time. Rob is excellent at working with my insurance company for claims and makes it a point to give me daily updates on the status of my repair and the issues with the car in detail which was greatly appreciated. Looking forward to my next visit.
Google Review
- February 13, 2021
Google Review
- February 05, 2021
Google Review
- February 04, 2021
Google Review
- February 03, 2021
Thank you for the great service
Google Review
- February 03, 2021
Working with Milton Bouger and Mercedes of Fort Wayne is amazing. I would recommend them to anyone.
Google Review
- February 03, 2021
I was so pleased with service. What a friendly, personal environment. Thanks
Google Review
- February 03, 2021
Milton and Nadeem are true professional. Always there to help and make the process easy and enjoyable.
Google Review
- February 03, 2021
Ivan and the team always do a great and efficient job. Thanks
Google Review
- February 03, 2021
The people are pleasant and appear to work hard to please the customer
Response from the owner Replied: Thanks so much for taking the time to leave us a review - if there's any particular feedback we could use to improve your next experience, we would love to hear it!
Google Review
- February 03, 2021
Love my dealership! The convenience of having the courtesy pick up and loaner car when scheduled for service is priceless! Although I love my Eclass it's always nice to have a brand new Mercedes to drive while they are working on mine. Thanks again! You guys rock!
Google Review
- February 03, 2021
Amazing service and very willing to be accommodating! The complementary car wash is always a big plus! I will definitely be going here for any service I may need on my vehicle.
Google Review
- February 03, 2021
Top notch service as always. Jason and his team alway provide a first class customer experience!
Google Review
- February 03, 2021
Thank you to Qasim Javed at Mercedes - Benz in Ft. Wayne for Going Above & Beyond in Customer Service to help me find the Perfect Vehicle! His friendliness and willing to help in the windy, cold evening after hours was & is so much appreciated. Cant wait to put miles on our GLS550!!! Thank you so...
Google Review
- February 03, 2021
The folks at Mercedes Benz Ft Wayne are the best.Love the service and the little perks of being their customer.
Google Review
- February 03, 2021
I am always treated like a special person. It is so enjoyable to be treated like a friend
Google Review
- February 03, 2021
Google Review
- February 02, 2021
Google Review
- February 02, 2021
Google Review
- February 02, 2021
Google Review
- February 02, 2021
Google Review
- February 02, 2021
Google Review
- February 02, 2021
Google Review
- February 02, 2021
Google Review
- February 02, 2021
Google Review
- February 02, 2021
Google Review
- February 02, 2021
Google Review
- February 02, 2021
Google Review
- February 02, 2021
Google Review
- February 02, 2021
Service was great. It exceeded my expectations.
Response from the owner Replied: Hi Michael - thank you so much for leaving us this fantastic review and 5-star rating! It truly means the world to us. We hope to see you here again further down the road!
Google Review
- February 02, 2021
Fast and excellent service. Absolute best dealership in the region.
Response from the owner Replied: We're glad we had the opportunity to help you out! We appreciate your kind review, and look forward to your next visit - in the meantime, take care!
Google Review
- January 29, 2021
Fast and excellent service. Absolute best dealership in the region.
Response from the owner Replied: We're glad we had the opportunity to help you out! We appreciate your kind review, and look forward to your next visit - in the meantime, take care!
Google Review
- January 26, 2021
Google Review
- January 23, 2021
Thank you to Qasim Javed at Mercedes - Benz in Ft. Wayne for Going Above & Beyond in Customer Service to help me find the Perfect Vehicle! His friendliness and willing to help in the windy, cold evening after hours was & is so much appreciated. Cant wait to put miles on our GLS550!!! Thank you so...
Google Review
- January 23, 2021
Amazing service and very willing to be accommodating! The complementary car wash is always a big plus! I will definitely be going here for any service I may need on my vehicle.
Google Review
- January 21, 2021
Google Review
- January 21, 2021
Top notch service as always. Jason and his team alway provide a first class customer experience!
Google Review
- January 20, 2021
Google Review
- January 20, 2021
Google Review
- January 20, 2021
Google Review
- January 18, 2021
Google Review
- January 18, 2021
I was so pleased with service. What a friendly, personal environment. Thanks
Google Review
- January 18, 2021
Ivan and the team always do a great and efficient job. Thanks
Google Review
- January 18, 2021
Mercedes Benz of Forte Wayne is STELLARThey are professional,efficient and superbly transparent.Cathy my sales person is awesome and great pleasure to work with. She is very informative and pays great attention to detail. Though I wasnt at the dealership when I was negotiating, she was unbelievably...
Google Review
- January 16, 2021
Working with Milton Bouger and Mercedes of Fort Wayne is amazing. I would recommend them to anyone.
Google Review
- January 14, 2021
Milton and Nadeem are true professional. Always there to help and make the process easy and enjoyable.
Google Review
- January 14, 2021
Thank you for the great service
Google Review
- January 13, 2021
Google Review
- January 11, 2021
I am always treated like a special person. It is so enjoyable to be treated like a friend
Google Review
- January 07, 2021
The folks at Mercedes Benz Ft Wayne are the best.Love the service and the little perks of being their customer.
Google Review
- January 07, 2021
Love my dealership! The convenience of having the courtesy pick up and loaner car when scheduled for service is priceless! Although I love my Eclass it's always nice to have a brand new Mercedes to drive while they are working on mine. Thanks again! You guys rock!
Google Review
- January 07, 2021
Google Review
- January 06, 2021
Google Review
- January 06, 2021
Google Review
- January 05, 2021
Google Review
- January 05, 2021
The people are pleasant and appear to work hard to please the customer
Response from the owner Replied: Thanks so much for taking the time to leave us a review - if there's any particular feedback we could use to improve your next experience, we would love to hear it!
Google Review
- January 03, 2021
Always met promptly by a friendly service respresentative (Jason). Service is performed in a timely manner and Im always called when they are finished. Any concerns are explained at the time of check out. Good friendly service!
Response from the owner Replied: Thank you so much for taking the time to leave such a thoughtful review! We're glad to hear you're happy with the service you've received here at Mercedes-Benz of Fort Wayne, and look forward to future visits!
Google Review
- January 03, 2021
Very good service
Google Review
- January 03, 2021
Great Customer Service and a fast and easy buying experience! Would highly recommend!
Google Review
- January 03, 2021
Had to get windshield wiper blades a set for 32 dollars... Great Service!!!
Google Review
- January 03, 2021
Mercedes Benz of Forte Wayne is STELLARThey are professional,efficient and superbly transparent.Cathy my sales person is awesome and great pleasure to work with. She is very informative and pays great attention to detail. Though I wasnt at the dealership when I was negotiating, she was unbelievably...
Google Review
- January 03, 2021
I recently moved to Fort Wayne and the staff treated me like I was their neighbor for years! I was comfortable with the recommendations and ideas they presented. They definitely knew what they were talking about. I am now driving a fantastic vehicle for me. I am glad I went to Mercedes Benz of Fort...
Google Review
- January 03, 2021
Excellent customer service and the staff has always been cordial. I appreciate that the staff listens to the customer's questions and concerns.
Response from the owner Replied: We appreciate the excellent review, Davita and hope to see you again!
Google Review
- January 03, 2021
Google Review
- January 02, 2021
Google Review
- January 02, 2021
Response from the owner Replied: Thank you for the excellent rating, Marilyn! Your business is greatly appreciated by all of us here at Mercedes-Benz of Fort Wayne and we look forward to seeing you again!
Google Review
- January 02, 2021
Google Review
- January 02, 2021
Google Review
- January 02, 2021
Google Review
- January 02, 2021
Google Review
- January 02, 2021
Response from the owner Replied: Thanks for taking the time to leave us a review, Amy. If there's anything we can do to make your next experience with us a truly exceptional one, we would appreciate the feedback!
Google Review
- January 02, 2021
Google Review
- January 02, 2021
Response from the owner Replied: Thanks for the amazing review Timothy!
Google Review
- January 02, 2021
Google Review
- January 02, 2021
Google Review
- January 02, 2021
Google Review
- January 02, 2021
Google Review
- January 02, 2021
Google Review
- January 02, 2021
Google Review
- January 02, 2021
Cassie was great to work with. She explained all the features of my new GLS 550 which I love.
Response from the owner Replied: Thanks for taking the time to leave a review, Greg! We're glad to hear you enjoyed working with Cassie, and even happier to hear you're loving your GLS 550! Your business is much appreciated by all of us here at Mercedes-Benz of Fort Wayne, and we hope to see you again!
Google Review
- January 01, 2021
Google Review
- December 31, 2020
Google Review
- December 29, 2020
Response from the owner Replied: Thanks for the amazing review Timothy!
Google Review
- December 29, 2020
Excellent customer service and the staff has always been cordial. I appreciate that the staff listens to the customer's questions and concerns.
Response from the owner Replied: We appreciate the excellent review, Davita and hope to see you again!
Google Review
- December 23, 2020
Very good service
Google Review
- December 22, 2020
Google Review
- December 19, 2020
Response from the owner Replied: Thanks for taking the time to leave us a review, Amy. If there's anything we can do to make your next experience with us a truly exceptional one, we would appreciate the feedback!
Google Review
- December 18, 2020
Google Review
- December 18, 2020
I wouldnt say anything has been exceptional or above expectations, but not super negative either. However, a few years ago I was in for a routine maintenance, car was washed as part of this service, which left many paint swirls that took hours from myself to correct. I am not a detail professional...
Google Review
- December 18, 2020
I recently bought my first Mercedes here and everything else is fine. But I was disappointed by the lack of navigation. I always thought that good brand car navigation was supposed to be in it. without charge So I didn't ask. But the car salesman didn't tell me either. I don't think he's a...
Google Review
- December 17, 2020
Google Review
- December 16, 2020
Google Review
- December 16, 2020
Google Review
- December 14, 2020
1 word to describe this dealership; impressive
Google Review
- December 14, 2020
Google Review
- December 12, 2020
Google Review
- December 12, 2020
Google Review
- December 08, 2020