They did a great job it was a pleasure buying a car here. Keep up the good work. I enjoying buying a car here.

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I’m 82 years old so this wasn’t my first rodeo when I went to Mercedes of Maitland to purchase a new Mercedes I called Walter first to tell him I was ready for another Mercedes and he line me up with Marcus, which was wonderful He was so knowledgeable and professional A few hours later, I drove off...

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The sales team were absolutely amazing! I told Edison what I was looking for and he literally delivered exactly what I was looking for in one shot, a total slam dunk. I fell in love immediately with my new Mercedes and have been happy ever since. Anytime I have questions he attentive and answers...

Dealer Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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This Mercedes dealership was one of the best for service that I've been to since I had my car. I really appreciate a member greeting me, making me feel welcomed and right at home. I was there for 3 hours but it didn't seem so. I was offered coffee, water, snacks and watched TV. My car runs much...

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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Easy to deal with and great experience. 21 year multiple Lexus Owner, and switched to Mercedes and this Dealership.

Dealer Replied: Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Mercedes Benz of Orlando stands as a remarkably pleasant experience for me. I showed up unannounced to see a couple of vehicles I was interested in. Being warmly received by John at the entrance was just the begging of the positive experience. I was accommodated with every request, every question...

Dealer Replied: Hi Norma, thank you for taking the time to leave a review for us at Mercedes-Benz of Orlando. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Edison Ramos at Mercedes Benz Orlando in Maitland is as Professional as it gets! He is 100% about me and my needs and made me feel very valued and appreciated. If you are in the market for any car, go to see Edison and buy a Mercedes. Thank You Timothy

Dealer Replied: Hi Timothy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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James Haines was extremely helpful with us before and after the purchase. He patiently explained the features of the vehicle and helped set up the app on my phone remotely afterwards.

Dealer Replied: Hello Kenny, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Orlando. Feel free to reach out to us if you need anything. Have a wonderful day.

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Mike Hertz and Meraliz Ayala took great care of me. Our battery was failing, and we had messages on our dashboard that needed addressing. Everyone we encountered was professional, knowledgeable, and courteous.

Dealer Replied: Hello Stephen, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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James has been an exceptional asset to our team. His unwavering dedication and expertise in locating a vehicle that perfectly matched my preferences and requirements have been invaluable. James possesses a remarkable combination of professionalism, knowledge, friendliness, and courtesy. His...

Dealer Replied: Hello, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

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James has been performing exceptionally well, surpassing our expectations. He has diligently searched for the ideal vehicle for me, and he has already identified a suitable option. We anticipate its arrival on Monday. Subsequently, he will be assisting my wife in finding a new vehicle.

Dealer Replied: Hello, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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The dealership and Marcus is excellent. I would recommend this dealership to all my friends and family. The facility was very clean and the customer service is to the top .

Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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We, wife and I decided we wanted a convertible vehicle. We had a C- class before so we went to MB of Orlando. We were greeted by a young man by the name of Mr J. Haines. Asked us how he could assist us and we explained what we were looking for. He showed us a few vehicles in the range we mentioned....

Dealer Replied: Hello Ramon, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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We had a great car buying experience at Mercedes-Benz of Orlando! Everyone was very nice and professional.

Dealer Replied: Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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This is my first Mercedes…the smoothness of the ride mirrors smoothness of the process!

Dealer Replied: Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Great experience with attendant, car is amazing. Good conditions. Is my second time in Auto Nation, the first one was on Audi of South Orlando.

Dealer Replied: Hi, we appreciate you taking the time to leave us a response, Bruno! Feel free to stop by if you ever need any more help.

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This is my first Mercedes. Wow! The smoothness of the ride mirrors the smoothness of the purchasing process? Shout out to the salesman and the financier.

Dealer Replied: Hi Lisa, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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Long story short bought a CPO Mercedes, started having issues with leather the week I bought it, it wasn?t until I did a review of purchase I got a call back to fix, took it in to fix (3 hour round trip and had to wait) they wouldn?t pick up car or deliver (which isn?t my experience in the past with...

Dealer Replied: Hi Rachel, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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Great experience. I will no doubt buy anther car from them when my lease is up.

Dealer Replied: Hi Mark, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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The car-buying experience was terrific! Both the salesman, Morris, and the finance gentleman (whose name unfortunately escapes me) were professional, helpful, and made the process smooth and enjoyable. I did have to bring my car back for an issue with one of the rear windows, but the repair was...

Dealer Replied: Hi, thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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The dealership experience overall was smooth and well-organized, from test drive to delivery. Everything was handled efficiently, and the car was presented in immaculate condition at pickup.

Dealer Replied: Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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⭐☆☆☆☆ (1/5) – Took Payment, Breached Contract, Violated Consumer Rights, Then Went Silent My experience with Mercedes-Benz of Orlando constitutes a serious failure of contractual performance, consumer protection, and interstate transaction compliance. I purchased a 2026 Mercedes-Benz, submitted...

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I was happy with the purchase, but I attempted to reach out a week later due to the leather splitting, and no one has called back/responded.

Dealer Replied: Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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Great experience. No pressure. Very nice dealership. Very friendly staff. Would definitely buy again. Will tell my friends. The process was not stressful at all. Great salesman.

Dealer Replied: Hello Deborah, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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My experience has been very positive with my first MB and know the purchase of my second one.

Dealer Replied: Hello, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

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I highly recommend that location. They are very friendly and easy to work with for a good deal. They are professional as well and would get u what u want.

Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Mercedes Benz provided a high quality buying experience, immediately followed by a small repair, which was covered under the three (3) day purchase warranty at no cost to me. This is a strong demonstration of Dealer Integrity and their commitment to a positive customer experience.

Dealer Replied: Hi Brian, thank you so much for your positive comments about Mercedes-Benz of Orlando! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great service top notch very respectful ? I would recommend people to buy from the location in Maitland fl and I end up buying 2 cars awesome job

Dealer Replied: Hi Antrod, we're happy to hear you had such a positive experience with our team! We are disappointed to hear that you did not have a more positive experience with us at Mercedes-Benz of Orlando.

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Considerate, professional and outstanding service! I received communication through every step of the process, from diagnostic pictures to video recommendations from a certified technician. Totally impressed with service excellence, as well as, unmatched roadside assistance

Dealer Replied: Hello, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

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My experience was EXCELLENT. My salesmen were friendly yet professional. Job well done. The CFS director did a nice job explaining all the documents that I had to sign. I highly recommend this dealership.

Dealer Replied: Hello Gary, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

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Excellent experience! Had my car in and out in no time and communicated with me throughout the whole time.

Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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The dealership is small but cozy. staff is very helpful. Found a great deal on a new car

Dealer Replied: Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Every single person who had contact with me during the purchase process was very helpful and professional. The did everything needed to let me go happy and satisfied with the vehicle wanted.

Dealer Replied: Hi Clara, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

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It was a pleasure to do business with Mrecedes-Benz of Orlando. John Youssef was a very knowledgeable and helpful Sales Consultant. Juan and Josh were also very good to work with. Overall we were very pleased that we bought our new car at Mercedes-Benz of Orlando and look forward to having it...

Dealer Replied: Hi William, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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I truly appreciate the entire staff at this location. Marcus made sure I was beyond content with the service received. I am grateful for their support and professionalism.

Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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I had an excellent experience with Mike, service department manager, at the Mercedes-Benz of Orlando. From start to finish, he was prompt, professional, and kept me informed throughout the entire process. His communication was clear and timely, making sure I understood every step and update along...

Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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DO NOT BUY A MERCEDES OR ANY CAR HERE! I REPEAT DO NOT BUY A CAR HERE!!!!!! I my wife and daughter go to this dealer to buy a Mercedes Benz Certified 2020 E350 Sedan that was listed for sale on Auto Trader.com. When we arrive, the vehicle is not ready for sale and is still in service preparing for...

Dealer Replied: Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0784 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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I’d like to say salesman Dante, was awesome friendly very accommodating. Awesome personality great follow up. Also Remi, the finance gentleman was friendly very quick and broke everything down into Laymans terms overall experience was awesome.

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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First question rate this, I don't know how to rate it. Because the buying experience was great. The after fact has not been good, it's been very disappointing. I guess I expected more. But that's my fault. We bought the car Father's Day. It is now the second week of August and can't get things...

Dealer Replied: Bart, we are deeply disappointed by your experience at Mercedes-Benz of Orlando. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0784 to discuss what we can do to help.

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Great customer service and attention. Morris worked very hard on this deal and getting several vehicles for me to see.

Dealer Replied: Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

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It was great working with Josh and Yvette, made process easy and smooth. Dealership very nice and clean even when bringing car back for servicing. Staff very nice. This is the second purchase I?ve made from the Maitland dealership.

Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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We looked at several cars and ended up buying this beautiful GLC-300. Morris and James were great and buying experience including financing were super fast and easy.

Dealer Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Warning: DO NOT BUY FROM THEM! Low-Class Ethics!! Purchased an NSX here for nearly $120k. After a three-hour drive home, I realized the car wouldn?t lock and both door handles were broken and sticking out ? something I didn?t catch at the dealership because the car was handed to me already...

Dealer Replied: Rasel, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0784 to discuss what we can do to help.

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I highly recommend the Maitland dealership and especially Reza Kharazi to facilitate the purchase of your next Mercedes. Reza Kharazi maintained a professional demeanor and was accommodating throughout our interaction, from the initial text message to the final handshake. He promptly responded to my...

Dealer Replied: Michele, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Orlando. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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This was the easiest dealership I have worked with. I was in and out. Mercedes-Benz of Orlando was efficient and also ensured that everything was covered at the best price in town. I recommend that anyone go see Mercedes-Benz of Orlando

Dealer Replied: Karl, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Orlando. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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John was so helpful and professional in dealing with me , he clearly knows my need and provides me with the best options in his showroom.

Dealer Replied: Ramez, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Orlando. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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Overall Rating: 1 Star Pros: – They know how to sell you a car. Cons: – No integrity – No post-sale support – Avoid responsibility – “As-is” excuse even after immediate contact Review: Purchased an Acura NSX for almost $120,000. Drove it off the lot and realized after a 2-hour drive that the car...

Dealer Replied: Hello, it is disappointing for us to hear that your experience was anything less than great. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0784 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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I purchased a GLE 350 after a poor experience with Porsche, hoping for a better service experience—but it’s been just as bad, if not worse. After waiting 4 hours at Mercedes-Benz of Orlando (Maitland), I was told the alarm module needed replacement. Alberto Vidal, my service advisor, failed to...

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