Google Review
- January 15, 2021
Left by Erick S.
Response from the owner Replied: Thank you, Erick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- January 15, 2021
Google Review
- January 15, 2021
Overall great experience from beginning to the end. Hector the sales rep was very helpful. He found us the right vehicle and exactly what we were looking for. Great dealership compared to any other in the area the service provided by hector Overall great experience from beginning to the end. Hector...
Response from the owner Replied: Thank you for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that Hector was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- January 15, 2021
Response from the owner Replied: Thank you, Jenn! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- January 14, 2021
Perfect service experience with service rep Kevin. Loved it. Thanks!
Response from the owner Replied: Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- January 13, 2021
Luis Gutierrez the General Manager is a true leader , world class customer service. Mr. Gutierrez always takes a personal approach to each problem and exceeds by expectations. My service advisor Jose Castillo is always so helpful, answering questions and responding so quickly to my needs. Jose...
Cars.com Review
- January 12, 2021
Left by Pablo F.
Schedule my service a few weeks back and forgot the time and just showed up early. Thankfully my rep Kevin was able to accommodate with getting in at my arrival. Thank you Kevin for the great service.
Dealer response from DealerRater Replied: Thank you for your very kind review, Pablo! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kevin, here at our dealership. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Cars.com Review
- January 12, 2021
I want to highlight the exceptional service provided by Mr. Robert Damas. Precise, transparent and excellent follow up notes informing status of my car. Six stars for him My Overall customer service rating was impacted by my initial call to request the appointment. The service representative...
Dealer response from DealerRater Replied: Thank you for choosing Mercedes-Benz of Cutler Bay, Jesus. We appreciate your kind words for Robert, Britney and David. We do however, apologize about your initial call to request your appointment. We will be sure to address your concerns with our staff, and we thank you for bringing it to our attention. Please feel free to reach out to Raydel, if you'd like to discuss this further. Please come back soon if there's anything else that our team can assist you with. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- January 11, 2021
Dont recommend coming to this location. The employees and the manager are rude and useless . The manager Carlos Paz (manager ) was very rude, he couldnt even show me or explain why he couldnt give me warranty on a battery that still qualified for the warranty.
Response from the owner Replied: Yessica, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didnt meet the standards customers have come to expect, but reviews like this help us improve. If you dont mind reaching out to us so that we can speak directly, wed love to address your concerns in detail.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- January 10, 2021
Left by Keith S.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay, your rating means a lot to us. We're glad we were able to help, and we hope to see you again!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- January 10, 2021
It is because of their excellent service and personal attention that I have purchased over the past 10 years three vehicles from Mercedes-Benz of Cutler Bay.
Response from the owner Replied: Congratulations on your new vehicle, Michele!! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- January 09, 2021
Sensitive parts
Response from the owner Replied: Thank you so much for your review. We thank you for choosing Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- January 09, 2021
Left by Maya G.
DO NOT GO TO THIS DEALERSHIP FOR SERVICE. I have owned a Mercedes for a couple years and come from a family who loves the company. However, I have given this dealership 2 different chances to do proper service and both times were DO NOT GO TO THIS DEALERSHIP FOR SERVICE. I have owned a Mercedes for...
Google Review
- January 09, 2021
Left by Mayelin B.
Roadside assistance arrived fast and the tech was knowledgeable and had all the equipment needed to provide service. He was able to find the root of the problem and we were able to solve the issue.
Response from the owner Replied: Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- January 09, 2021
Left by Angelica C.
Response from the owner Replied: We appreciate you taking the time to leave us a good rating. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- January 09, 2021
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- January 07, 2021
Response from the owner Replied: Maria, thank you for sharing about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- January 07, 2021
Response from the owner Replied: Thank you, Guido, for the great review! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- January 07, 2021
(Translated by Google) My name is Yordanska Gondin I had the pleasure of being assisted by Alberto Torres (sales and leasing consultant), whom I greatly appreciate for his time, I think he is the best person to serve anyone who is (Translated by Google) My name is Yordanska Gondin I had the pleasure...
Response from the owner Replied: Yordanska, thank you so much for your review and kind words for Alberto! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- January 06, 2021
Mi nombre es Yordanska Gondin tuve el placer de ser atendida por Alberto Torres ( sales and leasing consultant) a quien agradezco su tiempo enormemente me parece la persona ms indicada para atender a cualquier persona carismtico, Mi nombre es Yordanska Gondin tuve el placer de ser atendida por...
Cars.com Review
- January 06, 2021
Left by Walter S.
Very grateful for the warm and kind support from the service team that I received.
Dealer response from DealerRater Replied: Thank you, Walter, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- January 06, 2021
Left by Antonio M.
Excellent. As usual, Mr. Kanzki handled my service and he made sure everything went smoothly.
Google Review
- January 05, 2021
Response from the owner Replied: Alexa, thank you for choosing Mercedes-Benz of Cutler Bay, we look forward to serving you with any future automotive needs!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Cars.com Review
- January 04, 2021
my service agent Kevin Laplanche was such a positive and warm guy that it is really appreciated in these times!
Dealer response from DealerRater Replied: Maria, Thank you for taking the time to tell everyone about your experience. We are glad you had a great experience working with Kevin. We hope to see you again for all your vehicle service and purchase needs. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Cars.com Review
- January 03, 2021
This dealer has a sales department that follows up and makes deals with the customer.
Dealer response from DealerRater Replied: Thank you, it's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345
Google Review
- January 03, 2021
Excellent team !Hands down, one of the best car shopping experiences we have had in over 25+ of car ownership.
Response from the owner Replied: It's fantastic, Manuel, to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- January 02, 2021
Organized
Response from the owner Replied: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- January 01, 2021
Left by Eliana C.
Response from the owner Replied: Eliana, Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- January 01, 2021
Response from the owner Replied: Timoteo, We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 31, 2020
Laura the sales person and the rest of the staff at Mercedes Benz of Cutler bay were just amazing! Thank you for all the help and for making this purchase a great experience!
Response from the owner Replied: Harold, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 30, 2020
Left by Jorge S.
Response from the owner Replied: Jorge, Thank you for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 30, 2020
Response from the owner Replied: Thank you, Manny! We appreciate your business and our team looks forward to serving you again soon!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 30, 2020
Very pleasant experience at Mercedes Benz Cutler Bay! Visit our salesman Alex Gonzalez, He was wonderful and made our experience unforgettable! Very happy with my New GLE !!!
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help! We hope you enjoy your new GLE, Rosie!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 28, 2020
Best customer service ever!!! Thanks Danny K.
Response from the owner Replied: Thanks, Romina, for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 27, 2020
Response from the owner Replied: Thanks for sharing, Susana, about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Cars.com Review
- December 27, 2020
Left by Javier V.
With Covid 19 the wait was a bit longer than usual but the dealer worked it out to provide the highest level of service I usually get from Cutler Bay Mercedes. My service advisor, Robert Damas, has a customer first mentality and the service manager, Ruben, was also extremely helpful.
Dealer response from DealerRater Replied: Thank you for the kind words for Robert and Ruben! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We appreciate your business, Javier! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- December 27, 2020
Response from the owner Replied: Thank you, Georgette! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 27, 2020
Left by Elsie H.
Response from the owner Replied: Thank you for the great review, Elsie! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 26, 2020
Response from the owner Replied: Isaac, We appreciate you taking the time to leave us this 5 star feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 26, 2020
Response from the owner Replied: Monica, Thank you for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 26, 2020
(Translated by Google) Albert Torres the best salesman and Rene the excellent financier, both helped me with my 2021 lease and I came out more than happy with everything. (Translated by Google) Albert Torres the best salesman and Rene the excellent financier, both helped me with my 2021 lease and I...
Response from the owner Replied: Betty, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Albert here at Mercedes-Benz of Cutler Bay.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Cars.com Review
- December 25, 2020
Customer Service said the repair division was backed up; maybe come in a week or two. Therefore, I contacted Ruben Abreu and my service rep. Charlie Rodriquez and both said bring the car in. I did and thankful for those 2 men whom I have known for years. The battery light of this almost new car...
Dealer response from DealerRater Replied: Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- December 25, 2020
Albert Torres el mejor vendedor y Rene el financista excelente, ambos me ayudaron con mi lease del 2021 y sal ms que feliz con todo.
Response from the owner Replied: Betty, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Albert here at Mercedes-Benz of Cutler Bay.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 23, 2020
Left by Niurysel A.
(Translated by Google) Mr. Jose is very professional, kind and attentive, we liked the dealings with customers and we also noticed a pleasant feeling among colleagues. It was very pleasant to buy there. (Translated by Google) Mr. Jose is very professional, kind and attentive, we liked the dealings...
Response from the owner Replied: We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Yelp Review
- December 23, 2020
This is for management who decided to NOW charge for sunpass. You will get an invoice after a loaner!! I said NO i have a sunpass. They will charge you double!!! This is ridiculous and shameful that you want to penny pitch your customers!!!!! I wish i would of known before i wasted my time trying to...
Google Review
- December 23, 2020
Left by Niurysel A.
El seor jose muy profesional.amable y atento.nos gusto el trato para con los clientes y notamos tambin un agradable sentimiento entre colegas .fue muy placentero comprar alli.
Response from the owner Replied: We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 22, 2020
Response from the owner Replied: Thank you for sharing about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 22, 2020
Response from the owner Replied: We appreciate your business and our team looks forward to serving you again soon!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 22, 2020
Left by Niurysel A.
Google Review
- December 22, 2020
Left by Tamika J.
Response from the owner Replied: Thank you for the great review, Tamika! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 20, 2020
Left by Anthony D.
Response from the owner Replied: We appreciate you taking the time to share your feedback, Anthony. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 20, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Cars.com Review
- December 20, 2020
Left by Manuel D.
Info upon released was vague and detailed cleaning was not as expected
Dealer response from DealerRater Replied: Hello Manuel, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Cars.com Review
- December 19, 2020
Exceptional service from beginning til end! Thank you.
Dealer response from DealerRater Replied: Thank you for your very kind feedback! We look forward to seeing you again here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- December 19, 2020
Response from the owner Replied: Thank you, Elizabeth! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 18, 2020
Left by Guillermo H.
Worst experience ever , I serviced my car , and received it damage . And was told it wasnt their fault . Lack of service and honesty . Took almost two weeks to hear that they couldnt do anything . Never again taking my car to this Worst experience ever , I serviced my car , and received it damage ....
Response from the owner Replied: Guillermo, we are sorry to hear of your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to contact us directly, we would appreciate the opportunity to address your concerns.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 18, 2020
The service department in this dealer has the worst operations, dropped my car a week ago and they still have not touch the car because they have a 7 to 10 days back log, common operations and client service will say stop booking The service department in this dealer has the worst operations,...
Response from the owner Replied: Hello Ana,We're sorry to hear of your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to contact us directly, we would appreciate the opportunity to address your concerns.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 18, 2020
Response from the owner Replied: Thanks for sharing about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 18, 2020
Impecable, un servicio excelente, comprar un auto sin presin y sin estrs, fue una experiencia nica.
Response from the owner Replied: Congratulations on your new vehicle, Frank! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 18, 2020
(Translated by Google) Impeccable, excellent service, buying a car without pressure and without stress, it was a unique experience. (Translated by Google) Impeccable, excellent service, buying a car without pressure and without stress, it was a unique experience.(Original)Impecable, un servicio...
Response from the owner Replied: Congratulations on your new vehicle, Frank! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 17, 2020
Response from the owner Replied: We appreciate your business and our team looks forward to serving you again soon!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 17, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 15, 2020
Left by Horacio C.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay, Horacio! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 15, 2020
Left by Delfin H.
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Cars.com Review
- December 15, 2020
Great dealership, everyone was very helpful and kind.
Dealer response from DealerRater Replied: Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345
Google Review
- December 14, 2020
Thaynee from Parts Department is always very helpful. Fast response, delivery and great pricing. Definitely recommended. Thank you.
Response from the owner Replied: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 14, 2020
Response from the owner Replied: Thank you for the 5-star rating, Jorge! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 14, 2020
Excellent Customer Service. Treated with courtesy and given a fair deal. No hiccups.Thank you guys!!
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay! We're glad we were able to help, and we hope to see you again!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 13, 2020
Left by Eric H.
Best auto experience Ive had. Highly recommended.
Response from the owner Replied: Thank you, Eric, for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 12, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay! We're glad we were able to help, and we hope to see you again!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 12, 2020
Left by Kim H.
Response from the owner Replied: We appreciate you taking the time to leave us a five-star rating, Kim! We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 11, 2020
Left by Eric H.
Response from the owner Replied: Thank you, Eric, for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 11, 2020
Response from the owner Replied: Thank you, Alberto! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 11, 2020
Left by Kimberly M.
Response from the owner Replied: Thank you, Kimberly, for your five-star rating! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 11, 2020
Response from the owner Replied: Thank you, Helen, for choosing Mercedes-Benz of Cutler Bay, your rating means a lot to us. We're glad we were able to help, and we hope to see you again!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 11, 2020
Response from the owner Replied: We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Cars.com Review
- December 10, 2020
Left by Douglas P.
Robert was very knowledgeable and kind! All the team was very helpful!
Dealer response from DealerRater Replied: Thank you for the kind words for Robert in our service department! We look forward to sharing your compliments with him and the rest of our team and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- December 10, 2020
Left by Maykel R.
Response from the owner Replied: Thank you for the 5-star rating, Maykel, we appreciate your business and our team looks forward to serving you again soon!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 10, 2020
Left by Kevin R.
Came in with a flat, and several balding tires on my wifes car. Had our car back same day with new tires, an oil change and a fresh car wash. Adrian and the service team were an absolute pleasure.
Response from the owner Replied: Thank you for sharing your experience with us! We're happy to hear that our team was able to help and that you had such a pleasant experience. We truly appreciate your feedback!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Cars.com Review
- December 09, 2020
THE SERVICE WITH THE DEALERSHIP AND CHARLIE IN SERVICE WAS EXCEPTIONAL FIRST CLASS DEAERSHIP AND PERSONAL. THANK YOU JOESE RODRIGUEZ
Dealer response from DealerRater Replied: Thank you, Jose! It's great to hear that you had such an outstanding experience here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- December 09, 2020
Response from the owner Replied: Thank you for the excellent rating! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 08, 2020
Left by Nestor G.
Ahmed Alex Gonzalez, gave us an outstanding service from start to finish was able to delegate with my family just the right way to not be too pushy but elegantly smooth to capitalize on the sale, would honestly buy from him again I trust Ahmed Alex Gonzalez, gave us an outstanding service from start...
Response from the owner Replied: Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 08, 2020
Everything was great except for the courtesy car wash. The inside driver side was not vacuumed at all. Other than that it was great service
Response from the owner Replied: Thank you for taking the time to share your thoughts on working with our team, Danny. We're glad to hear we delivered such a great experience!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 08, 2020
Very professional team. I loved their treatment and undivided attention. My experience with Manager Mr. Oliver (Manager), Mrs. Arrazola (Sales), and Mr. Diaz (Financing) was extraordinary. Highly recommended.
Response from the owner Replied: Thank you for your business and this review, Frank. We're happy to hear Oliver, Carmen and Henry were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 07, 2020
Left by Ethel P.
Excellent!!!!
Response from the owner Replied: Thank you for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Cars.com Review
- December 06, 2020
Everyone was friendly and helpful. They were very conscientious of my time, making sure I did not wait unnecessarily.
Dealer response from DealerRater Replied: Thank you, Mari, for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- December 04, 2020
Response from the owner Replied: Hello Henry, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Cars.com Review
- December 04, 2020
Left by Mildred G.
Robert Damas is a true professional. He is efficient, courteous, follows up and maintains a great attitude every time I have taken my car for either service or any other repair. This is my third Mercedes and I always ask that he be the one to take care of me. True asset to Mercedes Benz. L
Cars.com Review
- December 04, 2020
Everyone over there takes very good care of me. Always a pleasure doing business over there.
Google Review
- December 03, 2020
(Translated by Google) MY FIRST EXPERIENCE WITH MERCEDES BENZ FROM CUTLER BAY WAS EXCEPTIONAL, TIME INDICATED, CORRECT TREATMENT, 100% SATISFACTION.I WILL ALWAYS RECOMMEND THEM (Translated by Google) MY FIRST EXPERIENCE WITH MERCEDES BENZ FROM CUTLER BAY WAS EXCEPTIONAL, TIME INDICATED, CORRECT...
Response from the owner Replied: Jorge, thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 03, 2020
MI PRIMERA EXPERIENCIA CON MERCEDES BENZ DE CUTLER BAY FUE EXCEPCIONAL, HORA INDICADA, TRATO CORRECTISIMO,, SATISFACCION 100 %.LOS RECOMENDARIA SIEMPRE
Response from the owner Replied: Jorge, thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 03, 2020
Response from the owner Replied: Thank you, Daniel, we appreciate your business and our team looks forward to serving you again soon!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 03, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 03, 2020
Excellent ! Personal attention. Ideal place to do a business, nice.
Response from the owner Replied: Thank you for your very kind review, Solangel! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 02, 2020
World class dealership.
Response from the owner Replied: Thank you for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 02, 2020
Google Review
- December 02, 2020
Left by Custodio I.
The best service always.
Response from the owner Replied: David, thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 02, 2020
Left by Stephanie R.
The service was wonderful!!
Response from the owner Replied: Thank you, Stephanie, for your five-star rating! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 01, 2020
Response from the owner Replied: Thank you, Ben! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 01, 2020
Response from the owner Replied: Thanks for sharing, Carmelo, about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- December 01, 2020
(Translated by Google) Luxury Attention(Original)Atencion de Lujo
Response from the owner Replied: Thank you so much for your 5 star review, Odien!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- November 30, 2020
Left by Ileana G.
Response from the owner Replied: Thank you, for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- November 30, 2020
I shopped online and received an excellent price, as well as, excellent customer service and follow-up. Janyll (my salesperson) and the rest of the staff provided an outstanding experience.
Response from the owner Replied: Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! Congratulations on your new car, Ralph! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Cars.com Review
- November 30, 2020
Left by Todd W.
Herbert "Herbie" Skanski has been my service representative for several years. Herbert's knowledge and experience provide me with the level of reassurance that I need when looking for that MB Customer Service experience. Thank you Herbert for always making yourself available.
Dealer response from DealerRater Replied: Thank you for sharing your review, Todd! It's a pleasure to know that Herbie has provided you with such excellent assistance over the years. We appreciate your business. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- November 29, 2020
Atencion de Lujo
Response from the owner Replied: Thank you so much for your 5 star review, Odien!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Cars.com Review
- November 28, 2020
The same day l got the job done. The loaner was a super one bringing some idea about getting a new one. I was driving my car in less than 12 hours. Really happy for the service at Mercedes Benz Curtler Bay.
Dealer response from DealerRater Replied: Thank you for choosing Mercedes Benz of Cutler Bay, Gaby! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- November 27, 2020
Wow!Best dealership ever!Thanks Luis and Oliver for the amazing experience and car.
Response from the owner Replied: Thank you, it's fantastic to hear that Luis and Oliver provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- November 27, 2020
Great professional and willing to help by far the best dealership in all of South Florida
Response from the owner Replied: Thank you, it's great to hear that our team was so helpful to you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- November 26, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- November 26, 2020
Response from the owner Replied: Thank you, Rollie, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Cars.com Review
- November 25, 2020
Hector was my sales man as usual! I am always a repeat! He is the best, knows what I like and want, also what works best for me! Everyone there is truly great and very helpful to not only myself but my families as well. That is why we will continue to be loyal Mercedes costumers!
Dealer response from DealerRater Replied: Thank you, Lauren! We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience. It was a pleasure having you at the dealership. We appreciate your review! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345
Google Review
- November 25, 2020
Response from the owner Replied: Thank you, Geoff! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- November 25, 2020
Left by Emilio B.
Response from the owner Replied: Thank you, Emilio. We appreciate your business and hope to see you again soon!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- November 25, 2020
Response from the owner Replied: Thank you, Julie! We appreciate your business and our team looks forward to serving you again soon!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Cars.com Review
- November 24, 2020
Left by Elmer V.
Maribel went beyond her job of duty. She made this deal happened. Compared to other dealers she was the one that actually did the impossible to help. I was about to leave the Mercedes benz family after 10 years but end up staying because of her effort. Smooth transition, the way I wanted.
Dealer response from DealerRater Replied: Elmer, thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345
Cars.com Review
- November 24, 2020
As usual, Robert Damas provided an excellent customer service experience. Always a pleasure to deal with!
Dealer response from DealerRater Replied: Thank you for your review and kind words for Robert! We truly appreciate your business and look forward to seeing you next time. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- November 22, 2020
Left by Idalma L.
Always treated in a very pleasant and professional manner by every employee. From the moment you pull up to the moment you pick up your car its always seamless and effortless
Response from the owner Replied: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to work with you. We thank you for choosing Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- November 21, 2020
Left by Bryan C.
Rene from the Finance Department is the Go-to guy when trying to find the car best for you. I just got a 2021 C300 Coupe, I described to him exactly how I wanted it and he got the job done perfectly.
Response from the owner Replied: Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- November 21, 2020
Rene from the Finance Department is the Go-to guy when trying to find the car best for you. I just got a 2021 C300 Coupe, I described to him exactly how I wanted it and he got the job done perfectly.
Response from the owner Replied: Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Congratulations on your new vehicle!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Cars.com Review
- November 21, 2020
Left by Zoe T.
Everyone is very helpful and courteous. The repairs are on point and they care to get you the best pricing. Totally recommend them.
Dealer response from DealerRater Replied: Thank you for the kind words for our service department, Zoe! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- November 21, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- November 20, 2020
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- November 19, 2020
Left by Nathalie K.
Response from the owner Replied: Thanks, Nathalie, we appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- November 18, 2020
(Translated by Google) The best thing you have is where they sell the parts. In part. In service . Let's say it is not good, you take too long you have to leave the car and on top of that they disarm the car and leave part of your car. When (Translated by Google) The best thing you have is where...
Response from the owner Replied: Thank you so much for choosing Mercedes-Benz of Cutler Bay! We appreciate the feedback and will share your comments with the service team. Please let us know if we can be of any more assistance!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- November 18, 2020
Left by Elizabeth G.
Response from the owner Replied: Elizabeth, We appreciate your business and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 18, 2020
Response from the owner Replied: Alex, thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 18, 2020
Response from the owner Replied: Dianet, Thanks for sharing about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 17, 2020
Response from the owner Replied: Hi Carola, thanks for sharing about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 17, 2020
Left by Amarilis V.
Response from the owner Replied: Thank you, Amarilis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 17, 2020
Response from the owner Replied: Armand, Thank you for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 15, 2020
Response from the owner Replied: MJ, Thank you for choosing Mercedes-Benz of Cutler Bay, your rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- November 14, 2020
Janyll was truly exceptional! Her and Luis took their time to discuss all of my options and together we decided on the best car for me and my lifestyle! I have already recommended three people to go over to Mercedes of cutler bay because of the experience I had with them. Beyond amazing!
Dealer response from DealerRater Replied: Valerie, Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Janyll, and it was a pleasure having you at the dealership. We appreciate your review! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 14, 2020
Response from the owner Replied: Jorge, We appreciate you taking the time to leave us this 5-star rating. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 13, 2020
Response from the owner Replied: Joge, Thanks for sharing about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 13, 2020
Response from the owner Replied: Pedro, We appreciate your business and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 12, 2020
Adam Littman and his team at the Mercedes Bay have given us an outstanding service. What an amazing team. Keep up the good work!
Response from the owner Replied: Anita, Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, let Adam and our team know if we can be of any more assistance!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 11, 2020
My experience at Mercedes Culter Bay was remarkable. Charlie Rodriguez treats me like family. This is a lovely place and I enjoyed it. Everyone care about customers and I highly recommend MB Service of Cutler Bay. I am a very happy My experience at Mercedes Culter Bay was remarkable. Charlie...
Response from the owner Replied: George, We are very happy to have provided you with such a positive experience working with Charlie! We sincerely value your business and look forward to your next visit.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 11, 2020
This dealership is the best in South Florida. Excellent staff, great customer service. They really care about needs of the customer . I highly recommend Daniel Kwock , he is an awesome salesperson. No sharks here. I would also speak highly This dealership is the best in South Florida. Excellent...
Response from the owner Replied: Diosbel, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Daniel, Oscar, and Henry. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- November 11, 2020
My overall purchase experience was excellent. The salesperson Alex was very knowledgeable and friendly and always willing to negotiate. This was by far the fastest , smoothest vehicle purchase I have ever had Id my many years of buying cars. HIGHLY RECOMMEND!
Dealer response from DealerRater Replied: It's fantastic to hear that Alex provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 10, 2020
Response from the owner Replied: Diosbel, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Daniel, Oscar, and Henry. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 10, 2020
Response from the owner Replied: George, We are very happy to have provided you with such a positive experience working with Charlie! We sincerely value your business and look forward to your next visit.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 09, 2020
Response from the owner Replied: Vic, Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 09, 2020
(Translated by Google) Hello, my experience was excellent since both the seller and the financier himself, all the staff are very professional and very prepared, so I think that is one of the things that we must have in these places so that (Translated by Google) Hello, my experience was excellent...
Response from the owner Replied: Thank you, Yudenia! Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 09, 2020
Left by Javier A.
(Translated by Google) Thank you Jos Castillo for your excellent work and advice, keep it up. (Translated by Google) Thank you Jos Castillo for your excellent work and advice, keep it up.Thank you Mercedes-Benz (Original)Gracias Jos Castillo por tu excelente trabajo y asesora, sigue as.Gracias...
Response from the owner Replied: Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and the rest of our team, and we look forward to working with you again.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 09, 2020
Left by Pamela P.
I brought my car in as scheduled and was attended to promptly with excellent service. The cost for the yearly maintenance was quoted in advance. I did not desire a loaner or a rental car or transportation home, as offered but agreed to I brought my car in as scheduled and was attended to promptly...
Response from the owner Replied: Thank you for taking the time to share your feedback with us, Pamela! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- November 09, 2020
Love these guys! Thank you so much for all your help. We love our new CLA35 AMG. Love these guys! Thank you so much for all your help. We love our new CLA35 AMG.P.S. Coral Gables totally lost a sale with their poor attitudes. Shop here instead.
Response from the owner Replied: Thank you, Kristina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. We hope you enjoy your new CLA35!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 09, 2020
the service guys were terrific and the techs worked hard to analyze the issue which was corrected. I was offered a loaner car while my vehicle was in for service. the service guys were terrific and the techs worked hard to analyze the issue which was corrected. I was offered a loaner car while my...
Response from the owner Replied: Craig, Thank you so much for your wonderful service review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 09, 2020
I just purchased a car at Cutler Bay and I had an exceptional experience my sales consultant Alex Gonzlez and Financial consultant Roberto Llanes assisted me through out my purchase experience. I alway felt they assisted me in making I just purchased a car at Cutler Bay and I had an exceptional...
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay, Ana. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 09, 2020
Exceptional customer service. I came looking for Hector but he wasnt in yet, so Alberto got all my paperwork in until his colleague came in. I had a few bumps with my credit history but the staff wouldnt give up until they got me a deal Exceptional customer service. I came looking for Hector but he...
Response from the owner Replied: Thanks for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- November 08, 2020
Fantastic and wonderful place to take my Mercedes in for service. My super-duper service advisor, Charlie Rodriguez, makes the whole experience the best, possible. With professionals like Charlie, the service department at Cutler Bay Mercedes Benz is second to none. The only dealer Ive been to that...
Dealer response from DealerRater Replied: William, Thank you for sharing your review! It's a pleasure to know that Charlie provided you with such excellent assistance. We hope to see you again! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- November 08, 2020
Response from the owner Replied: Thank you for the 5 star review, Liliana! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 07, 2020
Left by Cesar L.
Response from the owner Replied: Thank you, Cesar! We appreciate your business and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 07, 2020
Service Tech Adam was prompt, courteous and Knowledgeable.
Response from the owner Replied: Thanks for sharing your thoughts about your experience with Adam here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 07, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay, Ana. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 07, 2020
Response from the owner Replied: Thanks for sharing about your experience with Mercedes-Benz of Cutler Bay, Mary. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 06, 2020
Left by Arthur C.
Excellent service. Will return.
Response from the owner Replied: Thank you for your very kind review and excellent rating,, Arthur. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- November 06, 2020
I am more than happy to bring my car for service and repairs at this location . I am always treated greatly.
Dealer response from DealerRater Replied: Thank you for your kind words for our service department! We're glad that you've had a positive experience here Mercedes-Benz of Cutler Bay, and we hope to see you again. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- November 05, 2020
Response from the owner Replied: Thank you, Yudenia! Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 05, 2020
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 05, 2020
Left by Robert M.
Kevin performed a mobile recall service on the air bag of our c250. Kevin was great to deal with.
Response from the owner Replied: Thank you so much for your excellent review, Robert! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with our service team to be a positive one. Please don't hesitate to reach out if you need anything else.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 05, 2020
Left by Norberto R.
Worse service ever still waiting on call for a warranty.
Response from the owner Replied: Thank you for your feedback, Norberto. We are sorry to hear that you didn't have the best experience and would like to learn more. Please reach out to us if you would be willing to share some more detail.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 04, 2020
Response from the owner Replied: Yoyi, Thank you for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 04, 2020
Left by Garfield S.
Response from the owner Replied: Garfield, We appreciate your business and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 04, 2020
Response from the owner Replied: George, Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- November 04, 2020
We did not really decide on a vehicle here because of the vehicle itself but rather the shopping experience. Ira Jones is a true gem and should be commended for his high performing sales and marketing style. The entire staff was professional and delivered a first class experience.
Dealer response from DealerRater Replied: Hello, Congratulations on your new vehicle! We are so glad that Ira had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 04, 2020
Response from the owner Replied: Craig, Thank you so much for your wonderful service review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- November 04, 2020
Kevin Laplanche is always professional and courteous. He keeps you informed on your service repair progress.
Dealer response from DealerRater Replied: Hello, Thank you for taking the time to tell everyone about your experience. We are glad you had a great service experience working with Kevin. We hope to see you again for all your vehicle service and purchase needs. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- November 03, 2020
Response from the owner Replied: Thank you, Yudenia! Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 03, 2020
Response from the owner Replied: Jose, We appreciate you taking the time to leave us good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 02, 2020
Response from the owner Replied: Thank you, Carlos! We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 02, 2020
Left by Fidel C.
Best buying experience ever
Response from the owner Replied: Thank you, Fidel. It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 02, 2020
Response from the owner Replied: Thank you, Kristina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. We hope you enjoy your new CLA35!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- November 01, 2020
Response from the owner Replied: Thank you for the great rating! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 31, 2020
Response from the owner Replied: Thank you, Aniel, for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 31, 2020
Response from the owner Replied: We appreciate your business, Yoel, and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- October 31, 2020
Left by Deatra W.
Went in to see the cars and in up purchasing one the salesman was very helpful
Dealer response from DealerRater Replied: Thank you so much, Deatra, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- October 30, 2020
Great service experience. Service advisor is an asset to MB.
Dealer response from DealerRater Replied: Hello Leon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- October 29, 2020
Left by Igor B.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- October 29, 2020
Left by Gabriela B.
Response from the owner Replied: Thank you, Gabriela, for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 29, 2020
Response from the owner Replied: We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 28, 2020
Response from the owner Replied: Thank you, Carmen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 28, 2020
Hola mi experiencia fue excelente ya que tanto el vendedor como el financista en s todo el personal son muy profesionales y muy preparados por lo pienso que eso es una de las cosas que debemos tener en estos lugares para que los clientes salgan complacidos y con lo que quieren se lo recomiendo a...
Response from the owner Replied: Thank you, Yudenia! Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 28, 2020
Hola mi experiencia fue excelente ya que tanto el vendedor como el financista en s todo el personal son muy profesionales y muy preparados por lo pienso que eso es una de las cosas que debemos tener en estos lugares para que los clientes salgan complacidos y con lo que quieren se lo recomiendo a...
Response from the owner Replied: Thank you, Yudenia! Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 27, 2020
Left by Javier A.
Response from the owner Replied: Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and the rest of our team, and we look forward to working with you again.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 27, 2020
Response from the owner Replied: Thank you for the great review! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 27, 2020
Left by Sergei M.
I drew from Fort Lauderdale, FL to Mercedes Benz of Cutler Bay and glad I did, outstanding experience. Kevin was very open and professional. Thank you so much! Great job!
Response from the owner Replied: Sergei, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 25, 2020
Response from the owner Replied: Thank you, Miriam, for your five-star rating! We appreciate your business.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 25, 2020
Great customer service
Response from the owner Replied: Thank you, Penelope, for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 25, 2020
Response from the owner Replied: Thanks for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 24, 2020
Left by Chayanne O.
Response from the owner Replied: Thank you, Chayanne, for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 24, 2020
Response from the owner Replied: Thank you, Kathy, for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 24, 2020
Response from the owner Replied: We appreciate your taking the time to leave us the good feedback, Martha. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- October 23, 2020
I needed service on my vehicle and to fix a few things, so I made an appointment a few days ahead. Upon my arrival, there was a large TV displaying my Last Name, a courteous porter greeted me and walked me over to my service advisor. Roman was kind and courteous and tries to get you the best...
Dealer response from DealerRater Replied: Hello! Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- October 23, 2020
Left by Javier A.
Gracias Jos Castillo por tu excelente trabajo y asesora, sigue as.Gracias Mercedes-Benz
Response from the owner Replied: Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and the rest of our team, and we look forward to working with you again.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 23, 2020
Excellent service.
Response from the owner Replied: Thank you for sharing your experience with us, Miguel! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 23, 2020
Are you ready to buy the vehicle right now? Horrible experience! Sales representative rude. I will never come back there.
Response from the owner Replied: Hi,We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 22, 2020
Response from the owner Replied: Thanks, Yvonne, for sharing about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 22, 2020
Left by Jason C.
Response from the owner Replied: We appreciate your business, Jason, and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- October 21, 2020
Left by Marcus C.
My service here was quite exceptional my service advisor was very patient with me I know Im a difficult customer at times but he made sure I was taken care of the whole time my vehicle was being repaired and serviced.
Dealer response from DealerRater Replied: Hello Marcus, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- October 19, 2020
Response from the owner Replied: We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 18, 2020
Awesome experience with sales rep Albert Torres, Finance rep Roberto and sales manager Oscar Yanes. We highly recommend MB of Cutler Bay. If you want a MB, thats the place to go. Keep up the good work guys . Kudos for you!
Response from the owner Replied: Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 18, 2020
Left by Brayan D.
Response from the owner Replied: Thank you, Brayan, for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 18, 2020
Our service advisor, Kevin, always goes above and beyond to help us every time we need to get the car serviced. He is so great that we wont get our car serviced anywhere else. We are very grateful to have Kevin at MB Cutler Bay!
Response from the owner Replied: Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 18, 2020
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 18, 2020
Left by Athena T.
Response from the owner Replied: Athena, Thank you for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 18, 2020
Response from the owner Replied: Jorge, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 15, 2020
Left by Ali H.
5 star service , with experienced and professional service
Response from the owner Replied: Thank you so much for taking the time to share your feedback with us, Ali. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 15, 2020
Response from the owner Replied: We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 14, 2020
Response from the owner Replied: Carlos, thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- October 14, 2020
Charlie in Service is an absolute pleasure to deal with and when he is not there, all others are ready to assist. A Dealership and Service Center
Dealer response from DealerRater Replied: Thank you for taking the time to share your feedback! I'm glad to hear that you've had such a positive experience here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- October 13, 2020
Left by Megan O.
Response from the owner Replied: We appreciate your business and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- October 12, 2020
Jose did a magnificent job. He made sure my car was available the next day
Dealer response from DealerRater Replied: Thank you for sharing your feedback! We are glad that you had a positive experience, and we look forward to serving you next time. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- October 10, 2020
Left by Neil S.
Well run operation, albeit a bit pricey.
Response from the owner Replied: Thank you, Neil! We appreciate your business and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- October 10, 2020
We leased our second car within the month from Janyl and the process is so EASY!! I text her what I want and the terms and we come in and sign and drive away. BEST WAY TO BUY A CAR!!
Dealer response from DealerRater Replied: Hello, It's fantastic to hear that Janyll provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 09, 2020
Left by David G.
Response from the owner Replied: Thank you for sharing about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 09, 2020
Exceptional is not the word I would use to describe my 1st time ever experience in purchasing my dream car. The entire involvement of the team, the wisdom of our sales consultant and attention to detail is brilliant. From walking past the main sliders and breathing in the exquisite moment I was...
Response from the owner Replied: Sabrina, thank you for taking the time to share your thoughts on working with our team. We are so glad that we were able to help you realize your dream of owning a Mercedes-Benz! We hope you enjoy your new ride, and we look forward to seeing you again.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 09, 2020
Response from the owner Replied: Sabrina, thank you for taking the time to share your thoughts on working with our team. We are so glad that we were able to help you realize your dream of owning a Mercedes-Benz! We hope you enjoy your new ride, and we look forward to seeing you again.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 09, 2020
Left by Elizabeth B.
This dealership continues to provide exceptional service and customer service experience. Ive been a customer here for approximately 4 years and I will never go to another dealership. Compared to other luxury dealerships, you truly get a This dealership continues to provide exceptional service and...
Response from the owner Replied: Thank you, Elizabeth. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 09, 2020
We searched the Country for the right GLE 580 for our wants and desires list. After a long search, we found the nearly perfectly optioned 580, in the colors we wanted, at Cutler Bay. We searched the Country for the right GLE 580 for our wants and desires list. After a long search, we found the...
Response from the owner Replied: John, thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 09, 2020
Left by John W.
After visiting other dealerships while searching for my new vehicle, I settled in on Mercedes-Benz of Cutler Bay. This is a very new facility with expansive area for parking along with a very nice showroom that has on display many of the After visiting other dealerships while searching for my new...
Response from the owner Replied: Thank you, John. so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 09, 2020
Left by David G.
Adam did an Outstanding job handling the first service of an RV that I just purchased. He made sure that all of the necessary was performed to prepare the vehicle for a long road trip. I live in the Florida Keys. I was provided a loaner Adam did an Outstanding job handling the first service of an...
Response from the owner Replied: It's great to hear, David, that Adam was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 09, 2020
Exceptional is not the word I would use to describe my 1st time ever experience in purchasing my dream car. The entire involvement of the team, the wisdom of our sales consultant and attention to detail is brilliant. From walking past the Exceptional is not the word I would use to describe my 1st...
Response from the owner Replied: Sabrina, thank you for taking the time to share your thoughts on working with our team. We are so glad that we were able to help you realize your dream of owning a Mercedes-Benz! We hope you enjoy your new ride, and we look forward to seeing you again.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- October 09, 2020
Jose Alonso is excellent! I will keep using him over the years for my car purchases and leases. The finance department is also A rated! Thank you!
Dealer response from DealerRater Replied: Stephanie, It's great to hear that Jose was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 08, 2020
Left by Diana K.
Response from the owner Replied: Hello Diana,Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message so I can learn more about your visit?Raydel Leon, Service Director305-278-6011 or raydel.leon@mbcutlerbay.com
Google Review
- October 08, 2020
Response from the owner Replied: Thank you for the Five Star rating! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- October 08, 2020
I'm Satisfied with the services that where rendered , the personal was courteous and the issues where taken care of.
Dealer response from DealerRater Replied: Thank you Miguel for the kind review of our service department. We were glad that we could help you out and we look forward to working with you in the future! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- October 07, 2020
Left by Diana K.
Google Review
- October 07, 2020
Kevin was very attentive and provided amazing customer service
Response from the owner Replied: Thank you, Leo, for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad Kevin was able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 07, 2020
Great customer service and friendly staff! Thank you
Response from the owner Replied: Thanks, Eddia, for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- October 06, 2020
I'm very happy with my new car definitely my next car i'll Buy it in MB of Cutler Bay,thanks to Rene the guy on financing and Hector the seller;me and my Family appreciated the service they gave us. AAA 5 STAR
Dealer response from DealerRater Replied: Thank you, Annia, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- October 06, 2020
I was looking for a new luxury vehicle, and was referred to this particular dealership by my dad that has already purchase 3 other vehicles here, the service was outstanding and the customer service was amazing. It made the experience, very smooth and all my questions about my new car were...
Dealer response from DealerRater Replied: Thanks for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay, Wendy. We appreciate your business and hope to see you again soon! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 06, 2020
Response from the owner Replied: Thank you, Eddia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 05, 2020
Response from the owner Replied: Thank you, Sheila, for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 04, 2020
Left by Odalys Z.
Every single person was extremely helpful n very well manner and made sure to complyWith everything I need it.
Response from the owner Replied: Thank you for taking the time to write this review, Odalys! Our customers are our top priority and your feedback is greatly appreciated. All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. We look forward to seeing you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- October 03, 2020
Left by Ulises E.
Up to present all satisfactory; clean facility, personnel well dressed in uniform, alert, courteous and professional ftom bottom to top.
Dealer response from DealerRater Replied: Thank you for your kind words for our service department! We're glad to hear they provided a pleasant experience, and we hope to see you again here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- October 02, 2020
Left by Elizabeth B.
Response from the owner Replied: Thank you, Elizabeth. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 02, 2020
Terrific experience. Roman is the best. Thank you.
Yelp Review
- October 02, 2020
Found a part I need on their website, price $71. Call them, they confirm that parts is in stock, price of $71 on a website is correct and can be shipped same day. I responded that I'll stop by and pick it up because I need this part today and don't have time to wait for shipping. In response I heard...
Google Review
- October 02, 2020
Left by Alondra R.
Response from the owner Replied: We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- October 02, 2020
Left by Silvia C.
Hector Fernandez es muy amable y me ayud mucho en el proceso de el lase del nuevo
Dealer response from DealerRater Replied: Thank you, Silvia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 01, 2020
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 01, 2020
Left by Elizabeth B.
This dealership continues to provide exceptional service and customer service experience. Ive been a customer here for approximately 4 years and I will never go to another dealership. Compared to other luxury dealerships, you truly get a luxurious experience here. When getting my car serviced once a...
Response from the owner Replied: Thank you, Elizabeth. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- October 01, 2020
Response from the owner Replied: Thank you for the great rating! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- October 01, 2020
Response from the owner Replied: Thanks for rating your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- September 30, 2020
Left by Sheila L.
We are very happy to have been able to make the purchase with you. Frank is an excellent salesperson, professional and very friendly as well as the financier who helped us close the deal. We are very pleased and we will gladly recommend you to our friends. thank you very much.
Dealer response from DealerRater Replied: We are very happy to hear that Frank has provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new vehicle! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 30, 2020
Left by Cindy D.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay, your rating means a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 30, 2020
Left by Deborah R.
Response from the owner Replied: We appreciate your business and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 30, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 28, 2020
Left by Theresa P.
Response from the owner Replied: We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- September 27, 2020
Albert is a top notch sales person and it is because of him that I once again Im a client of Mercedes. Made the process very easy and enjoyable.
Dealer response from DealerRater Replied: Hello Carlos, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- September 27, 2020
Left by Monica P.
Response from the owner Replied: Thank you, Monica, for sharing about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Yelp Review
- September 26, 2020
What an insult!!!Set up an appointment and were given a $300 estmate!!! Arrived to be greeted by ten workers that were just socializing barely within ONE foot from each other!!!Got appointment with David, then Adrian, when arriving Charles Rodrigez! He started by saying that $300 is I am DREAMING IT...
Replied: What I like is the comfortable service waiting area that is not close to the sale area!
Google Review
- September 26, 2020
Left by Marc C.
Response from the owner Replied: Thank you, Marc, for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- September 25, 2020
Left by Anabell A.
I received a good service! Very kind all the people who attended me. Thank you.
Dealer response from DealerRater Replied: Hi Anabell, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- September 25, 2020
Left by Ashley M.
Response from the owner Replied: Hi Ashley,We appreciate your business and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 25, 2020
Very professional
Google Review
- September 24, 2020
Javier Laredo ledezma works hard. He stayed over to find me my part. This guy goes above and beyond for the customers and with employees like this keeps Mercedes going. Thanks Javier I really appreciate it!
Response from the owner Replied: Hello, Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad Javier was able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 24, 2020
Javier Laredo ledezma works hard. He stayed over to find me my part. This guy goes above and beyond for the customers and with employees like this keeps Mercedes going. Thanks Javier I really appreciate it!
Response from the owner Replied: Hello, Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad Javier was able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- September 23, 2020
Left by Sandra C.
Always happy with my service advisor Kevin LaPlanche
Dealer response from DealerRater Replied: Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- September 23, 2020
Great Service and Customer Service!!
Response from the owner Replied: Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 23, 2020
Good service and fast solution. Jose Castillo has a vast experience with customer. Very nice. Thank you
Response from the owner Replied: Jacqueline, Thank you so much for your excellent review! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 22, 2020
Excellent customer experience great location. Great healthy environment
Response from the owner Replied: Thank you, Morgan, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 22, 2020
This place is amazing. They are all about their customers and making them happy. I will never go anywhere else as long as i have a mercedes. Herbert is my consultant and he is awesome
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Yelp Review
- September 21, 2020
Is this place ever open? I called Sunday...closed. I just called again today, Monday...closed. The hours posted says they close at 7. It's 1830. Working people need to buy cars too. How annoying.
Cars.com Review
- September 20, 2020
Im really happy with the dealer and the sales associate
Dealer response from DealerRater Replied: Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- September 20, 2020
had a car that the lease was coming up to return, went i. looked at the 2020 line up and was indtroduced to the new line up by an amazing, bright, informed sales manager. he took great care of us and helped us order our new mlb250z Ira was great from the start to finish
Dealer response from DealerRater Replied: Thank you, Rick! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- September 20, 2020
Left by Mark H.
Overall, great experience as the Service Advisor, Adrian Lee Sang, was professional and provided detailed input on the repair work needed... Thanks
Dealer response from DealerRater Replied: Hello Mark, Thank you for the kind words for our service department! We look forward to sharing your compliments with Adrian and the rest of our service team and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- September 18, 2020
Left by Kiernan S.
Response from the owner Replied: Thank you, Kiernan, for the great 5-star rating! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 17, 2020
Response from the owner Replied: Hello, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 17, 2020
Left by Ileana R.
(Translated by Google) Excellent attention(Original)Exelente atencion
Response from the owner Replied: Ileana, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- September 17, 2020
Every one from my Salesman Alex Gonzalez, the Financing Service Consultant Rene Sanchez, and the Porter were amazing professionals. I would recommend Mercedes Benz of Cutler Bay to all my family and friends.
Dealer response from DealerRater Replied: We are very happy, Carmen, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 16, 2020
Left by Richard J.
Response from the owner Replied: Thank you so much for your excellent review, Richard! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 16, 2020
Response from the owner Replied: Thank you so much, George, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and please don't hesitate to reach out if you need anything else.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 16, 2020
Left by Kadie L.
Response from the owner Replied: Thanks for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 16, 2020
Response from the owner Replied: John, thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 16, 2020
Left by John W.
Response from the owner Replied: Thank you, John. so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 16, 2020
Left by David G.
Response from the owner Replied: It's great to hear, David, that Adam was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 16, 2020
Roman was my service advisor. He did an incredible job !!!. Definitely Ill request him for sure next time.
Response from the owner Replied: Congratulations on your new vehicle! We are so glad that Roman had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 16, 2020
Response from the owner Replied: Hello, Thank you for choosing Mercedes-Benz of Cutler Bay, your rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 16, 2020
Response from the owner Replied: Fabiola, We appreciate you taking the time to leave us this 5-star rating. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 16, 2020
Left by Andrew C.
Response from the owner Replied: Andrew, Thank you for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- September 16, 2020
Roman, my service advisor, is awesome. Always gets me in and out quick and the service is done right.
Dealer response from DealerRater Replied: Jose, Thank you for sharing your review! It's a pleasure to know that Roman provided you with such excellent assistance. We hope to see you again! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Cars.com Review
- September 15, 2020
I am very please with my car buying experience. Everyone was extremely friendly and tent to my every need. From the salesman to the manager an all around top team. This is my third Mercedes and all at this location. I would recommend this dealership to everyone interested in excellent service and...
Dealer response from DealerRater Replied: Jos, Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 15, 2020
This place is amazing. They are all about their customers and making them happy. I will never go anywhere else as long as i have a mercedes. Herbert is my consultant and he is awesome
Response from the owner Replied: Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- September 14, 2020
Great customer service, superb service department.
Response from the owner Replied: We are very happy to have provided you with such a positive experience, Andrew! We sincerely value your business and look forward to your next visit.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 14, 2020
Response from the owner Replied: Thanks, Heidi, for sharing about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 14, 2020
Great customer service and very attentive to detail.
Response from the owner Replied: Andy, Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 12, 2020
Response from the owner Replied: Thank you for the great review, Susana! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 12, 2020
Always get treated well here. Service dept. is great, too.
Response from the owner Replied: It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 12, 2020
Response from the owner Replied: It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 12, 2020
Response from the owner Replied: Thanks, Heidi, for sharing about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 12, 2020
Left by David G.
Adam did an Outstanding job handling the first service of an RV that I just purchased. He made sure that all of the necessary was performed to prepare the vehicle for a long road trip. I live in the Florida Keys. I was provided a loaner vehicle since the RV needed to be at the dealer for a couple...
Response from the owner Replied: It's great to hear, David, that Adam was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 12, 2020
Left by John W.
After visiting other dealerships while searching for my new vehicle, I settled in on Mercedes-Benz of Cutler Bay. This is a very new facility with expansive area for parking along with a very nice showroom that has on display many of the Mercedes vehicles I like. Emiliano my sales associate was...
Response from the owner Replied: Thank you, John. so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- September 12, 2020
Roman Hernandez is a outstanding service advisor A
Dealer response from DealerRater Replied: Jorge, It's great to hear that Roman was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our dealership! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- September 11, 2020
We searched the Country for the right GLE 580 for our wants and desires list. After a long search, we found the nearly perfectly optioned 580, in the colors we wanted, at Cutler Bay.JP, our sales consultant, worked diligently with us to craft an acceptable deal and delivered the car into our...
Response from the owner Replied: John, thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- September 10, 2020
Great customer service! It was easy to make an appointment, I received reminder texts, calls and emails, check-in was immediate and the service offered was great! I was offered refreshments in a comfortable lounge while I waited and all of my questions and concerns were addressed in a friendly,...
Dealer response from DealerRater Replied: Thank you for your review, it's great to hear that you had such a pleasant experience. Our team looks forward to serving you next time! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- September 10, 2020
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 09, 2020
Left by Kadie L.
My experience at Mercedes in Culter Bay was phenomenal. I drove a 750i BMW for 6 years. Decided that it was a time to change and went to Mercedes. Not a ounce of regret. My experience at Mercedes in Culter Bay was phenomenal. I drove a 750i BMW for 6 years. Decided that it was a time to change...
Response from the owner Replied: Thanks for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 09, 2020
Left by Stephen L.
Fantastic staff. Completely understanding for an adverse circumstance involving the rental Fantastic staff. Completely understanding for an adverse circumstance involving the rentalEdit: Frank Aguilera is a exceptional help to the entire process. He is straightforward, honest and hardworking. We are...
Response from the owner Replied: Stephen, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 09, 2020
I submitted a price request on the website of a specific vehicle I'm interested in. Received a call immediately. I asked for a price estimate, to which the sales person answered: 1) we have limited inventory, 2) we're not offering any I submitted a price request on the website of a specific...
Response from the owner Replied: Thank you for your review. We strive to make sure that all of our customers leave happy so it is disappointing to learn that you did not visit us. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 09, 2020
A premier service from start to finish.I contacted this dealership because they had the vehicle we were looking to purchase in stock. A premier service from start to finish.I contacted this dealership because they had the vehicle we were looking to purchase in stock.Our Sales Consultant Carlos...
Response from the owner Replied: Thank you so much, George, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and please don't hesitate to reach out if you need anything else.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 09, 2020
Left by Richard J.
Had a great experience with the team at MB of Cutler Bay. Everyone down the line was involved in the process from start to finish and worked hard to help me drive away with my dream car for the best possible price. They even helped me out Had a great experience with the team at MB of Cutler Bay....
Response from the owner Replied: Thank you so much for your excellent review, Richard! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- September 09, 2020
From the entrance to the exit MB cutler bay offers excellent service at an modern facility/showroom.Everyone treats the client professionally, advisors listens to your car concerns, I was given the 2020 E350 and ladies/gentleman what an unforgettable experience it is to drive this vehicle, so much...
Dealer response from DealerRater Replied: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- September 09, 2020
Left by Stephen L.
Fantastic staff. Completely understanding for an adverse circumstance involving the rentalEdit: Frank Aguilera is a exceptional help to the entire process. He is straightforward, honest and hardworking. We are very thankful for his effort and look forward to working with him in the future.
Response from the owner Replied: Stephen, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 09, 2020
Response from the owner Replied: Thank you, Laurie, for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 08, 2020
Left by Hana A.
JP was incredible! This was my first time buying a car, so my nerves were pretty intense but JP was truly the perfect person for me. He was very transparent, attentive and patient. I am super grateful that he was my guy!
Response from the owner Replied: Thank you, Hana, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 08, 2020
Left by Hana A.
Response from the owner Replied: Thank you, Hana, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 07, 2020
Left by John C.
My Service Rep, Adrian Lee Sang is terrific in every way and he makes the servicing part of owning my GLE450 as pleasant as Danny Kwok makes the purchasing part!
Google Review
- September 07, 2020
Albert was wonderful! The rest of the team that I worked with was extremely helpful, patient and kind. Thank you so much for everything!
Response from the owner Replied: Thank you, Stephanie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 07, 2020
Adrian Is a fantastic service provider.
Response from the owner Replied: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 07, 2020
Mercedes of Cutler Bay's parts department is excellent; they've consistently had low prices, and are very knowledgeable and helpful.
Response from the owner Replied: Thank you for sharing your thoughts, Mike! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 06, 2020
Left by Niikkay E.
Response from the owner Replied: Hello, Thank you for the 5-star rating! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 05, 2020
Response from the owner Replied: Janet, We appreciate your business and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 05, 2020
Left by Alejandro V.
Response from the owner Replied: Alejandro, Thank you for the 5-star rating! We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 05, 2020
Left by Stephen L.
Response from the owner Replied: Stephen, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 04, 2020
Response from the owner Replied: Roger, Thank you for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 04, 2020
Left by Jose V.
Response from the owner Replied: Jose, Thank you for choosing Mercedes-Benz of Cutler Bay, your rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 04, 2020
Left by Eric T.
Response from the owner Replied: Eric, We appreciate you taking the time to leave us this 5-star rating. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- September 03, 2020
As usual, the same excellent service that I get from MBCB and my service advisor Charlie Rodriguez. I have been assigned several other advisors, but to me, Charlie is the best.
Dealer response from DealerRater Replied: Mike, Thank you for taking the time to tell everyone about your experience. We are glad you had a great experience working with Charlie. We hope to see you again for all your vehicle service and purchase needs. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Cars.com Review
- September 03, 2020
Everyone at the dealer are very professional and accommodating.
Dealer response from DealerRater Replied: Lucy, Thanks for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 03, 2020
Left by Rachel W.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 03, 2020
Response from the owner Replied: Thank you for your feedback, we look forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 02, 2020
Left by Ricardo J.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 02, 2020
Response from the owner Replied: Thank you for sharing your thoughts, Mike! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 02, 2020
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 02, 2020
Left by Richard J.
Had a great experience with the team at MB of Cutler Bay. Everyone down the line was involved in the process from start to finish and worked hard to help me drive away with my dream car for the best possible price. They even helped me out when I noticed a small imperfection in the car's paint the...
Response from the owner Replied: Thank you so much for your excellent review, Richard! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- September 01, 2020
Response from the owner Replied: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 31, 2020
(Translated by Google) Very good (Original)Muy bueno
Response from the owner Replied: Thanks, Tony, for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 31, 2020
Very good and very helpful staff. Great dealership experience. Special thanks to Albert Torres, Roberto from Finance and Oscar , the sales manager . Keep up the good work guys!
Response from the owner Replied: Thank you, Dante. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!
Google Review
- August 31, 2020
Jose Castillo and the entire team have the best customer service thanks for your help on my car.
Response from the owner Replied: Thank you, Alessio, for choosing Mercedes-Benz of Cutler Bay. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 31, 2020
Best service ever from Emiliano, great representative and amazing person
Response from the owner Replied: Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Emiliano, and we look forward to working with you again.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 31, 2020
Charlie Rodriguez is expectational, he is the reason why I give them a five star. I have been assisted by Charlie for the past 5 or more years and he has always been personable, attentive, honest and he is the reason why I continue going to Cutler Bay Dealership.
Response from the owner Replied: Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 31, 2020
Left by Omar F.
Response from the owner Replied: Thanks, Omar, we appreciate your business and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 30, 2020
I submitted a price request on the website of a specific vehicle I'm interested in. Received a call immediately. I asked for a price estimate, to which the sales person answered: 1) we have limited inventory, 2) we're not offering any discount, 3) you need to have the credit to buy...During this...
Response from the owner Replied: Thank you for your review. We strive to make sure that all of our customers leave happy so it is disappointing to learn that you did not visit us. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 30, 2020
Response from the owner Replied: Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 30, 2020
Left by Deniliz F.
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 30, 2020
Left by Maria R.
Response from the owner Replied: Thank you for the Five Star review! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 30, 2020
Response from the owner Replied: Thanks for the Five Star review of Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- August 29, 2020
Service The best. I have three cars from this dealership I buy them there for the service department.
Dealer response from DealerRater Replied: Thank you for your kind words for our service department! We appreciate your business and look forward to seeing you again here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- August 28, 2020
Google Review
- August 28, 2020
Response from the owner Replied: Thanks, Tony, for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 28, 2020
Response from the owner Replied: We appreciate your business and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 28, 2020
Response from the owner Replied: Thank you, Alessio, for choosing Mercedes-Benz of Cutler Bay. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 28, 2020
Response from the owner Replied: Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Emiliano, and we look forward to working with you again.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 27, 2020
Response from the owner Replied: Thanks for sharing your Five Star rating of Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 27, 2020
A premier service from start to finish.I contacted this dealership because they had the vehicle we were looking to purchase in stock.Our Sales Consultant Carlos Gutierrez made the process of purchasing our new Mercedes-Benz effortless. He emailed the information that was needed, we emailed it back....
Response from the owner Replied: Thank you so much, George, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and please don't hesitate to reach out if you need anything else.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- August 27, 2020
I went to the Mercedes Benz dealer in hopes of getting a nice Mercedes Benz. Thanks to Carmen Arrazola the sales and leasing consultant that made it happen. She was very helpful, kind and honest. She let me test drive the car and explain everything the car had. I want to recommend Carmen for making...
Dealer response from DealerRater Replied: Thank you for sharing your experience with us! We're happy to hear it went well and we hope you enjoy your new vehicle. We truly appreciate your feedback! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 25, 2020
Response from the owner Replied: Luis, Thank you for the 5-star review! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 24, 2020
Excellent Services!!!
Response from the owner Replied: Manuel, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 24, 2020
Left by Christopher S.
Very professional staff and well organized
Response from the owner Replied: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 24, 2020
Nice place and good service
Response from the owner Replied: Thank you, Danaysi! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 24, 2020
Left by Jade G.
Car battery died just before midnight. Vehicle was serviced and battery was replaced in less than an hour. So thankful for Mercedes emergency roadside assistance
Response from the owner Replied: Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 24, 2020
Took a rock to the low temperature regulator on the AMG GTR Pro headed to Key West from Orlando and Cutter Bay was able to get me in and out within a few hours. Exceptional customer service.
Response from the owner Replied: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 24, 2020
Left by Michelle R.
Response from the owner Replied: Michelle, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 24, 2020
Response from the owner Replied: Manuel, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 24, 2020
Response from the owner Replied: Rene, Thank you for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 23, 2020
Response from the owner Replied: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- August 22, 2020
I always have an excellent Experience when Herbert takes care of me. He truly is an incredible asset to your company.
Dealer response from DealerRater Replied: Anthony, Thank you for taking the time to tell everyone about your experience. We are glad you had a great experience working with Herbert. We hope to see you again for all your vehicle service and purchase needs. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- August 22, 2020
Left by Christopher S.
Response from the owner Replied: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 22, 2020
Left by Jade G.
Response from the owner Replied: Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Yelp Review
- August 21, 2020
Have always received great service and professional attitude from the Service Department. The Lounge is impeccable and I really appreciate the courtesy loaner. Mercedez Benz knows how to stand behind their luxury brand name and deliver a great vehicle
Google Review
- August 21, 2020
Let me start by saying The sales woman Carmen Arreola was great. I Inquired about a C300 I saw online and she called me up right away to set up appointment I got there one hour late and when I pulled up at the dealership the car was out front waiting for me. she treated me and my wife Yolanda like...
Cars.com Review
- August 20, 2020
Left by Clinton G.
Kevin was very knowledgeable and professional.OUTSTANDING JOB
Dealer response from DealerRater Replied: Hello Mr. Gulley, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kevin and the rest of our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- August 20, 2020
Response from the owner Replied: We appreciate you taking the time to leave us the good feedback, Jose. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 20, 2020
Response from the owner Replied: Thank you, Laurie, for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 20, 2020
Response from the owner Replied: Thank you, Stephanie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 20, 2020
Response from the owner Replied: Thank you, Danaysi! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 18, 2020
Response from the owner Replied: Hi Marcela,We appreciate your business and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- August 18, 2020
Chose Cutler Bay after disappointing service from purchasing dealer. Cutler Bay corrected the error from other dealership and restored our faith in customer service.
Dealer response from DealerRater Replied: Hello Barry, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- August 18, 2020
great customer service!
Google Review
- August 16, 2020
Google Review
- August 16, 2020
Left by Alexis C.
Response from the owner Replied: Congratulations, Alexis, on your new vehicle! We are so glad that Albert and Robert had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 16, 2020
Response from the owner Replied: Thank you for your review. We strive to make sure that all of our customers leave happy so it is disappointing to learn that you did not visit us. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 16, 2020
Left by Samira S.
Response from the owner Replied: Thank you for your very kind review, Samira! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 16, 2020
Left by Milagros P.
Response from the owner Replied: Thank you for the 5 star review! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 14, 2020
Professionalism and great work.
Google Review
- August 14, 2020
Excellent
Response from the owner Replied: Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 14, 2020
An exceptional experience, at the level of Mercedes Benz. Thank you
Response from the owner Replied: Vivian, Thanks for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 14, 2020
If you are looking to purchase a vehicle just ask for Maribel, she will take care of you for sure. This is our second time purchasing a Mercedes and both times were with Maribel.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad Maribel was able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 14, 2020
Excellent customer service, and really fast service.
Response from the owner Replied: Thank you, Cesar, it's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 14, 2020
Was A + very profesinal Part Department # 1
Response from the owner Replied: Thank you, Nestor, so much for your wonderful 5-star review! We thank you for choosing Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 14, 2020
Left by Vania H.
great customer service!
Google Review
- August 14, 2020
Amazing experience! Adam Littman was great as usual.
Response from the owner Replied: Thank you for taking the time to share your feedback with us, Cindy. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adam and the rest of our team, and we look forward to working with you again.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 14, 2020
probably the nicest Mercedes store on the east coast everyone there pleasant and attentive
Response from the owner Replied: It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 14, 2020
Everyone does a good Job, Kevin is always Helpful,Professional and Polite
Response from the owner Replied: Thank you, Lucien! We are glad to hear you enjoyed your experience, with Kevin and look forward to your next visit to Mercedes-Benz of Cutler Bay. We appreciate your review!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 14, 2020
All the employees at this location are exceptional. Easy and no hassle experience. Although this location is a bit farther than another Mercedes dealer/service I prefer going out of my way to take it to this location because their level of service and offerings are above excellent.
Response from the owner Replied: Thanks, Maria, for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 14, 2020
Always a great experience with professional service. I have been a client since 2013 and I have never been disappointed. My service advisor Charlie Always meet my expectations. Thank you!
Google Review
- August 14, 2020
Joe Maya is awesome, very nice and easy to work with, this is my second Mercedes that I lease with him and the process is very fast!
Response from the owner Replied: Hi Sergio, thanks for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 14, 2020
Customer service at this dealership is awesome! The car was extremely clean and ready when promised!
Response from the owner Replied: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 14, 2020
Not a good place to get warrantys. They will lie and steal from you. Mo refonds are allow. It will be paid at the end of "the terms" if it happens. Never buy a car at this location and if you do be sure no to do you lease/buy with Roberto Llanes or Hugo Sanchez biggest theft in the dealership
Response from the owner Replied: Hello Elieser,Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 14, 2020
Left by Elias K.
True definition of class! Charlie. R offers service unlike any one else. But it doesn't stop there, from walk in to check out the whole entire service team does a wonderful job. Organized, effective, and most importantly quiet and clean. The sales team is decent as well.
Response from the owner Replied: Thank you for your business and this review, Elias! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 14, 2020
I submitted a price request on the website of a specific vehicle I'm interested in. Received a call immediately. I asked for a price estimate, to which the sales person answered: 1) we have limited inventory, 2) we're not offering any discount, 3) you need to have the credit to buy... During this...
Response from the owner Replied: Thank you for your review. We strive to make sure that all of our customers leave happy so it is disappointing to learn that you did not visit us. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 14, 2020
Response from the owner Replied: Thank you, Lucien! We are glad to hear you enjoyed your experience, with Kevin and look forward to your next visit to Mercedes-Benz of Cutler Bay. We appreciate your review!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- August 14, 2020
Robert Damas was great as usual. Very knowledgeable and helpful.
Dealer response from DealerRater Replied: Hi! Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and the rest of our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- August 14, 2020
Left by Jeremy T.
Response from the owner Replied: Thank you for the 5 star review of Mercedes-Benz of Cutler Bay, Jeremy! We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- August 13, 2020
Great team of service, from herbert to the workers at reception! Kudos to them!
Dealer response from DealerRater Replied: Thank you for choosing Mercedes-Benz of Cutler Bay, Nathalie! Your feedback and rating mean a lot to us. We're glad Herbert and the service team were able to help and we hope to see you again! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- August 12, 2020
Left by Michel V.
Response from the owner Replied: We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 12, 2020
Response from the owner Replied: It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- August 12, 2020
Left by Marta R.
The sales representative Maribel was excellent and very professional.
Dealer response from DealerRater Replied: Thank you so much for choosing Mercedes-Benz of Cutler Bay, Marta! Congrats on your new purchase and please let us know if we can be of any more assistance! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- August 11, 2020
Left by Wanda M.
My service provider Kevin will always get 5 awesome personality
Dealer response from DealerRater Replied: Thank you so much, Wanda! We appreciate your business and this review. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- August 09, 2020
Left by Eugenio A.
(Translated by Google) My good attention, and the manager Gustavo great help, thank you mochas (Translated by Google) My good attention, and the manager Gustavo great help, thank you mochas(Original)Miy buena atecion,y el manager Gustavo me precio grand ayuda,mochas gracias
Response from the owner Replied: Thank you, Eugenio! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 09, 2020
My experience with Mr. Herbert Kaznki at the Mercedes in Cutler Bay has been extremely valuable because he was able to resolve the problem and follow through until I was totally satisfied. I commend him for his professionalism and service. My experience with Mr. Herbert Kaznki at the Mercedes in...
Google Review
- August 09, 2020
Great service and the service adviser (Charlie Rodriguez) was very kind and knowledgeable!!! Great service and the service adviser (Charlie Rodriguez) was very kind and knowledgeable!!!Thank you!!!Jaime M Raventos
Google Review
- August 09, 2020
the Mercedes Benz of Cuttley bay is the best and if you want to find a great service representative ask for Charlie Rodriguez in service , he know everything from your Mercedes , i live 20 miles away , but only for Charlie , i prefer go to the Mercedes Benz of Cuttley bay is the best and if you...
Google Review
- August 09, 2020
Left by Frank C.
My experience at Cutler Bay Mercedes Benz was exceptional. Wendy Schonder the service advisor who handled my 1 year service was professional, personable, and knowledgeable. My car was ready at the promised time, and your lounge was My experience at Cutler Bay Mercedes Benz was exceptional. Wendy...
Google Review
- August 09, 2020
Left by Alexis C.
I had the most professional experience at the Cutler Bay Mercedes Benz. I was lucky enough to have Albert Torres as my Sales Consultant. Albert was patient, yet informative during my search for a perfect car. He also worked along side I had the most professional experience at the Cutler Bay Mercedes...
Response from the owner Replied: Congratulations, Alexis, on your new vehicle! We are so glad that Albert and Robert had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 09, 2020
Left by Samira S.
I had a great experience at this location because I felt they valued my safety without compromising service. Emiliano Telecemian in sales worked hard to get the model with the specs I wanted as fast as possible. He went above and beyond I had a great experience at this location because I felt they...
Response from the owner Replied: Thank you for your very kind review, Samira! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- August 07, 2020
Left by Judith B.
Excellent Service. Carmen Arrazola is awesome- attentive and informed. Carmen Arrazola provides outstanding customer service!!
Dealer response from DealerRater Replied: Thank you, Judith, for taking the time to share your thoughts on working with our team. We're glad to hear Carmen delivered such a great experience! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- August 07, 2020
Left by Carlos B.
I had the service performed at home due to COVID-19. I could not be happier with the results.
Dealer response from DealerRater Replied: Hi Carlos, It's great to hear that our staff was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our dealership! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- August 06, 2020
Left by Lina B.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 06, 2020
Left by Elias K.
Response from the owner Replied: Thank you for your business and this review, Elias! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 04, 2020
Response from the owner Replied: Thank you, Alesha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 04, 2020
Response from the owner Replied: Hi Tamy,We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 04, 2020
Response from the owner Replied: Thanks, Maria, for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 04, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad Maribel was able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 04, 2020
Response from the owner Replied: Hello Elieser,Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 03, 2020
Response from the owner Replied: Thank you for taking the time to share your feedback with us, Cindy. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adam and the rest of our team, and we look forward to working with you again.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 02, 2020
Left by Eugenio A.
(Translated by Google) My good attention, and the manager Gustavo great help, thank you mochas(Original)Miy buena atecion,y el manager Gustavo me precio grand ayuda,mochas gracias
Response from the owner Replied: Thank you, Eugenio! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 02, 2020
Response from the owner Replied: Hi Sergio, thanks for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- August 02, 2020
The sale person was knowledgeable and the credit avisor was fast and practical
Dealer response from DealerRater Replied: Thank you for sharing your experience with us, Mauricio! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 02, 2020
Left by Samira S.
I had a great experience at this location because I felt they valued my safety without compromising service. Emiliano Telecemian in sales worked hard to get the model with the specs I wanted as fast as possible. He went above and beyond with communication remotely so that I wouldnt have to come in...
Response from the owner Replied: Thank you for your very kind review, Samira! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 01, 2020
Left by Alexis C.
I had the most professional experience at the Cutler Bay Mercedes Benz. I was lucky enough to have Albert Torres as my Sales Consultant. Albert was patient, yet informative during my search for a perfect car. He also worked along side Oscar, who is the Sales Manager and gave me a fair appraisal for...
Response from the owner Replied: Congratulations, Alexis, on your new vehicle! We are so glad that Albert and Robert had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 01, 2020
Response from the owner Replied: Jero,We appreciate your business and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 01, 2020
Response from the owner Replied: Thank you for the great review, Yordanka,! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- August 01, 2020
Left by Jamie M.
Response from the owner Replied: Thanks for sharing about your experience with Mercedes-Benz of Cutler Bay, Jamie. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 31, 2020
Left by Marco P.
Ruben Abreu is the best, very courteous and professional
Dealer response from DealerRater Replied: Thank you for your feedback, Marco! It's wonderful to hear that Ruben provided such a great experience. We hope to see you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- July 31, 2020
Response from the owner Replied: Thank you, Alesha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 30, 2020
Left by Frank C.
My experience at Cutler Bay Mercedes Benz was exceptional. Wendy Schonder the service advisor who handled my 1 year service was professional, personable, and knowledgeable. My car was ready at the promised time, and your lounge was comfortable and a pleasant place to get some work done. The...
Google Review
- July 30, 2020
Mercedes-Benz of Cutler Bay is amazing with the Sales and services department.Thank you Hector Fernandez and Marylu Acosta for helping me and made my experience as pleasant as it was.
Response from the owner Replied: Thank you, Daylet! Quality customer service is always our number one priority so we are happy to hear that Hector and Marylu met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay. We look forward to having you as one of our valued customers for many more years to come!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 30, 2020
Left by Karen T.
I am always happy and please with the service techs and service at Mercedes Cutler Bay. Kevin Laplanche did an exceptional job of keeping me informed regarding my Mercedes 350. I would highly recommend to all my friends. Thank You.
Dealer response from DealerRater Replied: Hello Ms Thiele, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 30, 2020
Left by Kenzo N.
Very welcoming and excellent treatment by all the employees.
Dealer response from DealerRater Replied: Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 29, 2020
Left by Eugenio A.
Response from the owner Replied: Thank you, Eugenio! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 29, 2020
Left by James R.
Response from the owner Replied: Thank you, James, for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 29, 2020
My experience with this dealer and the service they provide are always a smooth process. Now during Covid times, they are keeping the same quality with all the necessary precautions. Charlie is always a gentleman!
Dealer response from DealerRater Replied: Thank you for your feedback, Martha! We are very happy to hear that our service team provided such an excellent experience. We look forward to seeing you again! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- July 27, 2020
Left by Nelson L.
Response from the owner Replied: Hi Nelson,We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 27, 2020
Left by Communications I.
Charlie Rodriguez was exceptional as was manager Ruben. Glad to be a Mercedes owner and a customer of this facility.
Dealer response from DealerRater Replied: Hi Jose, Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- July 26, 2020
Response from the owner Replied: Thank you, Viviana, for the great review! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 26, 2020
Response from the owner Replied: We appreciate your business, Henry, and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 26, 2020
Left by Yuliet P.
Response from the owner Replied: Thanks, Yuliet, for sharing about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 26, 2020
Response from the owner Replied: Thank you, Jeneffer, for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 25, 2020
Left by Serap C.
It was an exceptional service by Herbert as usual.
Dealer response from DealerRater Replied: Hi, Wow! Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. Were here for you anytime! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- July 24, 2020
Response from the owner Replied: Thank you, Millie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 23, 2020
Left by Francoise K.
Albert Torres, Kevin La Planche and Robert Llanes were so great to work with! The experience on buying a new car was so smooth, unique and beautiful because of the knowledge they have about presenting the right Mercedes Benz for me. I will recommend the Cutler Bay dealer to every one.
Dealer response from DealerRater Replied: Hi Francoise, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 23, 2020
Response from the owner Replied: Vivian, Thanks for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 22, 2020
Friendly advisor , helps you with all the need of your vehicle
Dealer response from DealerRater Replied: Yeily, Thank you for taking the time to tell everyone about your experience. We are glad you had a great service visit. We hope to see you again for all your vehicle service and purchase needs. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- July 21, 2020
Response from the owner Replied: Thank you, Nestor, so much for your wonderful 5-star review! We thank you for choosing Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 21, 2020
Left by Lazara S.
Mercedes Service Care goes the extra mile!!! Ive been a loyal, satisfied customer for many years. Recently I experienced an issue with my car and repair was taken care of. They stepped up, showed their integrity and resolved my issue. As always, they put the customer first! Thanks Guys!! would...
Dealer response from DealerRater Replied: Lazara, Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 21, 2020
Left by Filka F.
the sales staff and manager were very knowledgeable and friendly. They made sure to cater to our needs, taking into consideration all circumstances.
Dealer response from DealerRater Replied: Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 20, 2020
Response from the owner Replied: Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 20, 2020
Response from the owner Replied: Thank you, Cesar, it's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 19, 2020
Left by Claudia R.
Response from the owner Replied: Thank you, Claudia, for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 19, 2020
Excellent service, Osvaldo was an amazing Sales Consultant helped me out throughout the complete process specially during this complicated COVID times.
Dealer response from DealerRater Replied: Hi Jose, We are very happy Osvaldo provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 18, 2020
I had the pleasure of dealing with Hector (sales) and Oscar (Sales manager) while returning my leased 2017 GLE 350 for the 2020 model. They made the whole experience absolutely seamless and went above and beyond to make sure I got exactly what I was looking for. MB of Cutler Bay truly values their...
Dealer response from DealerRater Replied: Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Hector and Oscar and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 18, 2020
Response from the owner Replied: We appreciate your business, Pedro, and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 18, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay, Youssef. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 18, 2020
Response from the owner Replied: We appreciate you taking the time to leave us the good feedback, Amanda. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 17, 2020
Robert Damas, the service representative, constantly kept me abreast of what was going on and needed with my vehicle. I appreciate his professionalism.
Dealer response from DealerRater Replied: Hi Beverly, Thank you for the kind words for our service department! We look forward to sharing your compliments with Robert and the rest of our team and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Cars.com Review
- July 17, 2020
I would like to take this opportunity to thank the agent who sold me the car, Sergio Serrano. His knowledge , professionalism and customer service have always been extraordinary. I have bought Mercedes Benz before from the same dealer and I keep on coming back to dealer and to him because of the...
Dealer response from DealerRater Replied: Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 16, 2020
Google Review
- July 16, 2020
Left by Frank C.
Google Review
- July 16, 2020
Left by Adam H.
Google Review
- July 16, 2020
Response from the owner Replied: Hello Rosemary, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 16, 2020
Response from the owner Replied: Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Ira, Danny and Robert. Congratulations on your new E53 AMG! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 16, 2020
Left by Regina T.
Response from the owner Replied: Hi Regina, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we hope you enjoy your new car!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 16, 2020
Response from the owner Replied: Gabriela,We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 16, 2020
Left by Scott E.
Response from the owner Replied: Thank you for the great rating, Scott! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 16, 2020
Response from the owner Replied: Rafael, thank you for sharing about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 15, 2020
Response from the owner Replied: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 15, 2020
Response from the owner Replied: Thank you, Cesar, it's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 14, 2020
Left by Socrates D.
excellent
Response from the owner Replied: Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 14, 2020
excellent
Response from the owner Replied: Thanks for the great rating, Antonio! We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 14, 2020
Great Service
Response from the owner Replied: Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Don't hesitate to reach out if you need anything else.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 14, 2020
Left by Tina D.
They are professional and friendly. Have bought two cars from them in the past.
Response from the owner Replied: Thanks, Tina, for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 14, 2020
Great service.
Response from the owner Replied: Thank you for the great rating and for sharing your experience with us, Lucas!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 14, 2020
Always excellent service in all aspects.
Response from the owner Replied: Thank you so much for your wonderful review, Joe. We're glad to hear that you had such a positive experience, and we thank you for choosing Mercedes-Benz of Cutler Bay!Kind Regards,Sales ManagementSalesmanagement@mbcutlerbay.com or305-251-0345
Google Review
- July 14, 2020
Left by Diego L.
Adrian is a TOP Agent!!!! All nice and easy.
Response from the owner Replied: Thank you for your very kind review, Diego. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Adrian here at Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 14, 2020
I love going to this dealer it's amazing I have never had a bad experience.
Response from the owner Replied: Hello Sophia,We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 14, 2020
Left by Saundra F.
My car was returned to me damaged. The paint was off after two day in service. Charlie seem to not know what happened not the manager Rubin either and didn't do anything to repair it.Was given an estimate of 3,600 to fix. Totally unprofessional.I will never buy another car from them. Going to BMW
Google Review
- July 14, 2020
Thank you Raydel and Kevin for your great customer service
Response from the owner Replied: Hello Robert,Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to chat with us further, please feel free to reach out directly.Raydel Leon, Service Director305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- July 14, 2020
Left by Nelson H.
Nice enviroment. Relaxing and inviting to drive away in one of their toys.* Friendly staff in every dept visited; showroom, gift shop, service, parts and some goodies and refreshments in the waiting room.
Google Review
- July 14, 2020
Mercedes-Benz of Cutler Bay is amazing with the Sales and services department. Thank you Hector Fernandez and Marylu Acosta for helping me and made my experience as pleasant as it was.
Response from the owner Replied: Thank you, Daylet! Quality customer service is always our number one priority so we are happy to hear that Hector and Marylu met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay. We look forward to having you as one of our valued customers for many more years to come!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 14, 2020
Just bought a new GLE350 and the level of service was great. Thank you Maribel for the GREAT service!
Response from the owner Replied: Keith, Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Maribel, and it was a pleasure having you at the dealership. Congratulations on your new GLE 350! We appreciate your review!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 13, 2020
Response from the owner Replied: Thank you, Pilar! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 12, 2020
Response from the owner Replied: Hi Daniel,Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message so we can learn more about your visit?Regards,Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 11, 2020
Left by Tina D.
Response from the owner Replied: Thanks, Tina, for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 11, 2020
Response from the owner Replied: Hi Debra,We appreciate your business and our team looks forward to serving you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 11, 2020
Left by Ronald V.
This was a really good experience with the whole process of getting my car repaired. My service advisor Herbert was exceptional in the way he explained what needed to be done and throughout the entire repair I was given updates.
Dealer response from DealerRater Replied: Hi Ronald, Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Cars.com Review
- July 11, 2020
Excellent dealership and maintenance place. Adrian is the best!
Dealer response from DealerRater Replied: Hi Carlos, Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- July 11, 2020
Response from the owner Replied: Thank you, Raj, for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 10, 2020
Response from the owner Replied: Gabriela,We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 10, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay, Duaine! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 10, 2020
Response from the owner Replied: Gabriela,We appreciate you taking the time to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 10, 2020
Left by Lauren F.
I brought my GLC43 in for express B service yesterday. I had a great experience. My car was taken in promptly and the lounge area was very clean and comfortable. My service representative was professional and friendly and I felt taken care of!
Dealer response from DealerRater Replied: Hi Lauren, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- July 09, 2020
Left by Raybel V.
(Translated by Google) Super spectacular service and attention. thanks (Original) (Translated by Google) Super spectacular service and attention. thanks (Original)Super expectacular servicio y atencion . gracias
Response from the owner Replied: Thank you, Raybel! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 09, 2020
Left by Steve T.
Superior service.I purchased my new vehicle over 11 years ago from Mercedes Benz of Cutler Bay and have consistently serviced my vehicle for 10 years at this dealer. In my over Superior service.I purchased my new vehicle over 11 years ago from Mercedes Benz of Cutler Bay and have consistently...
Google Review
- July 09, 2020
Left by Adam H.
I just had my GL450 serviced and Jose Castillo did an awesome job of getting my vehicle in and out quickly and doing a top quality job. I've tried all of the Mercedes-Benz Dealers in the Miami / Lauderdale area for service and Cutler Bay I just had my GL450 serviced and Jose Castillo did an awesome...
Google Review
- July 09, 2020
Left by Regina T.
Customer service was good. Both, sales manager and sales consultant were involved in the process of my car purchase. I visited the dealership numerous times before making the purchase. I was never made to feel rushed into buying the car. Customer service was good. Both, sales manager and sales...
Response from the owner Replied: Hi Regina, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we hope you enjoy your new car!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 09, 2020
Fantastic experience by all staff. Service professional was on time during my visit, random employees asking if I was attended and going out of their way to help. Everything is being cleaned and all staff are wearing masks. Car was done Fantastic experience by all staff. Service professional was on...
Response from the owner Replied: Hello Gianni,Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Don't hesitate to reach out if you need anything else!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 09, 2020
I took my car in for service and David was so nice And professional . Told him of my needs that I did not what kind of service I needed for my new car. Then I arrived and dealt with Ramam who was also beyond helpful. My car came back I took my car in for service and David was so nice And...
Response from the owner Replied: Hello Rosemary, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 09, 2020
The entire experience was fantastic! Ira (Salesman), Danny (Manager), and Robert (Finance) made this the easiest car buying experience Ive ever had. They knew what car I wanted (E53 AMG) and had it waiting for me in the showroom with my The entire experience was fantastic! Ira (Salesman), Danny...
Response from the owner Replied: Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Ira, Danny and Robert. Congratulations on your new E53 AMG! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 09, 2020
Left by Diego L.
Response from the owner Replied: Thank you for your very kind review, Diego. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Adrian here at Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 08, 2020
Left by Mauricio P.
Response from the owner Replied: Thank you, Mauricio, for the great review! We sincerely appreciate your business at Mercedes-Benz of Cutler Bay!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 08, 2020
Response from the owner Replied: Thanks for sharing, Ananda, about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 08, 2020
Roman Hernandez was great and he kept in touch with me and made sure my repair was completed on time.
Dealer response from DealerRater Replied: Hi Eladio, Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- July 07, 2020
Response from the owner Replied: Thank you, Jay! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay.Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 07, 2020
Left by Adelyn O.
Daniel and Janyll were excellent and so helpful throughout the entire process. I initially wanted to finance a vehicle but after going back and forth between numbers with Janyll, I realized financing was out of reach for my budget. Daniel, the sales manager, came out and explained to me that leasing...
Dealer response from DealerRater Replied: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com
Cars.com Review
- July 06, 2020
Left by Paola A.
Thank you Mr. Kansky for all your help and service!!!
Dealer response from DealerRater Replied: Hi, It's fantastic to hear that our staff provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com
Google Review
- July 06, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay! Our team was happy to assist you. Come back soon if there's anything else we can help you with!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com
Google Review
- July 05, 2020
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Cutler Bay, David. Your rating means a lot to us. We hope to see you again!Daniel Baster, Sales Manager305-278-6113 or Daniel.baster@mbcutlerbay.com