Google Review
- May 15, 2020
My husband and I visited MB of Dothan for the first time today from Panama City, FL. We purchased a pre-owned vehicle from out of state and needed the Mercedes Me system activated. There was also a minor maintenance issue as well. Mr. Howard Bruce went through the vehicle and it's operation with me...
Response from the owner Replied: Tami, thank you so much for the wonderful feedback! We're so glad that our service department team made you and your husbands experience such a great one. If you need anything else in the future, don't hesitate to reach out! We hope to do business with you both again.
Google Review
- January 06, 2020
My husband and I recently had the pleasure of purchasing our latest vehicle at the Mercedes-Benz dealership of Dothan. We had decided on a Mazda 6 and came across one for sale at their dealership. The condition and price made the drive from Tallahassee, Florida to Dothan, Alabama worth the trip....
Response from the owner Replied: Thank you so much for your kind words and for allowing us to earn your business from Tallahassee. It was our honor welcoming you into the Mercedes-Benz of Dothan family where the service doesn't just stop once you've driven off the lot. It is our mission to ensure the purchasing experience is like no other and that we honor #TheBestOrNothing way, regardless of the vehicle you choose. We hope that you enjoy your Mazda 6!!
Google Review
- December 22, 2019
Friendly, Efficient, and Knowledgeable staff
Response from the owner Replied: Thank you for the kind words! If there's anything we can do to make your next visit a five star experience, please let us know!
Google Review
- December 12, 2019
Great service nice place to rent cars at affordable prices gold star
Response from the owner Replied: Thank you so much, Kimberly! We really appreciate it!
Yelp Review
- December 04, 2019
Good people and excellent service, I bought a c450 amg a year ago. Brandi Williams went through the whole deal with me, found the car I wanted, had it shipped, no problem. She has went above and beyond. She's helped me with everything from general questions to showing me how to operate my car....
Google Review
- November 22, 2019
Even though I purchased my GLC300 at another dealership (won't do that again!) Bruce was more than happy to help teach me about everything inside and out of the car! Thank you so much! Looking forward to using Mercedes Benz of Dothan for all my service needs!
Response from the owner Replied: Thank you so much, Karin! We're so happy that Bruce made your experience such a great one, and we look forward to seeing you back again in the future!
Google Review
- November 15, 2019
Response from the owner Replied: Thank you for the five star rating, Billy!
Google Review
- November 08, 2019
Mike Schmidtz 24 hour roadside assistance is FANTASTIC. I was stranded from out of state and the TECH took great care of me.
Google Review
- October 30, 2019
Just purchased 3rd vehicle from Mercedes of Dothan! ALWAYS A+ customer service! Adam Tindell and David Adams made the process seamless and worry-free!! Adam was very knowledgeable about the vehicle, highlighting its many great features. If you're looking for a vehicle, I HIGHLY recommend that you go...
Response from the owner Replied: Thank you for your review and for trusting us with your vehicle needs! It's our pleasure to have you in our family here at Mercedes-Benz of Dothan!
Google Review
- October 29, 2019
Very nice people
Response from the owner Replied: Thank you for your 5-Star review and for trusting us with your vehicle needs!
Google Review
- October 28, 2019
I highly recommend Mercedes-Benz of Dothan. They truly know how to treat their customers with the highest level of great customer service!
Response from the owner Replied: Thank you for your review and for trusting us with your vehicle needs! We truly try to provide the best customer service we can to all of our family members!
Google Review
- October 14, 2019
Google Review
- October 14, 2019
Google Review
- October 08, 2019
My father bought a 2009 Chevrolet Silverado, drove it for a week and the transmission went out. Took it back to Mercedes and they laughed and refused to fix it, instead they sent me to Solomon Chevrolet and they plugged the transmission into their computer and said the transmission was completely...
Response from the owner Replied: Dear Sara, While we understand you are upset about the vehicle having mechanical issues, there needs to be a few things addressed. First, we would never laugh in someone's face. Unfortunately, we never know what can happen from a vehicle that has over 170,000 miles. This vehicle fit what you were looking for, and on the numerous times the client came in to test drive on multiple days, never had any issues or any signs that something would stop working properly. It was stated that the vehicle ran fine from the client, but every 3 days or so it would have an inconvenience of not starting, but eventually it would start. While we do understand your frustration, unfortunately it was sold AS-IS and signed by purchasing parties and we can't ensure the lifetime of a vehicle with this high of mileage.
Google Review
- October 01, 2019
Great family and a great dealership!
Response from the owner Replied: Thank you for your 5 Star Review, Matthew!
Google Review
- October 01, 2019
We didn't have appointment, but had a minor issue. Service Department OUTSTANDING. They had us in and out in no time. Bravo, bravo
Response from the owner Replied: Thank you for your 5 Star Review, Cheryl, and we are happy to be able to assist with all of your servicing needs!
Google Review
- September 29, 2019
Google Review
- September 25, 2019
Being apart of this Mercedes Benz family for years and years now has been one of the best experiences! I still remember pulling off the lot in my first car when I was 16 and having everyone congratulating me and making me feel so special! Almost 7 years later, I wouldnt want to buy from anyone other...
Response from the owner Replied: Thank you for your review, Haley, and all of the kind words! We strive to truly be #TheBestOrNothing
Google Review
- September 24, 2019
We have 2 personal Mercedes car bought from Brandi.We have muliple Sprinter Van's for work, bought from Brandi. We have 2 used trucks bought from Brandi. I need my 2020 GL ordered soon.You all are family, Not a business. Brandi, thank you for making our lives better.Judi
Response from the owner Replied: Thank you for your kind words and for understanding we are more than just a company, we are family! It's customers like you that make are job amazing and make us love what we do each and every day!
Google Review
- September 24, 2019
This is an amazing group of people. Nice to see a group of strong and successful women under one roof! Youll find friends when you go to them for a Benz!
Google Review
- September 24, 2019
This is an amazing group of people. Nice to see a group of strong and successful women under one roof! Youll find friends when you go to them for a Benz!
Google Review
- September 24, 2019
Adam Tindell was the best!!! He helped us with our new car purchase. Great costumer service! Come see Adam!!!
Response from the owner Replied: Brooke, thank you so much for your kind words and 5 Star Review! Adam excels in customer service and strives to show customers like you how a car purchasing experience should be! #TheBestOrNothing
Google Review
- September 24, 2019
We have 2 personal Mercedes car bought from Brandi.We have muliple Sprinter Van's for work, bought from Brandi. We have 2 used trucks bought from Brandi. I need my 2020 GL ordered soon.You all are family, Not a business. Brandi, thank you for making our lives better.Judi
Google Review
- September 20, 2019
Response from the owner Replied: Thank you for your 5 Star Review, Don! We strive daily to be #TheBestOrNothing
Google Review
- September 05, 2019
Google Review
- September 03, 2019
Response from the owner Replied: Dear Reviewer, over the past hour, you have reviewed several businesses on Google Review. We show no records that you have ever contacted our business for sales or services. Many potential customers rely on reviews for future business at our dealership. Since you have never been, we respectfully ask that you remove your 1-Star review unless you'd like to come in and experience our First Class Service for yourself. Thank you!
Google Review
- August 15, 2019
Response from the owner Replied: Thank you for your 5 Star Review!
Google Review
- August 09, 2019
Google Review
- August 09, 2019
Google Review
- August 07, 2019
Very nice!!
Google Review
- July 30, 2019
Google Review
- July 18, 2019
I bought a AMG S63 and all I had was issues. The Customer Service Sucks. The General Manager is a crook.
Google Review
- July 16, 2019
Don't stop til u get what u wanr
Google Review
- July 12, 2019
The professionalism here is top of the line, right along with the vehicles they are selling. They make the car buying experience easy.
Response from the owner Replied: Thank you so much for your review, Christopher! Our goal is to ensure our clients have a fun and easy experience! #BestorNothing
Google Review
- July 01, 2019
They are all extremely professional. We highly recommend for you to go and see Teresa, she was awesome, very patience and understanding of all our needs and help us get the right car for our family. Also she is a very nice person who makes you feel like you are doing business with your best friend
Response from the owner Replied: Thank you so much for your 5 Star Review! Teresa is an amazing asset to our dealership and we are proud to have her!
Google Review
- July 01, 2019
Very pleased with Teresa Walker for being patient during transaction. Thank you
Response from the owner Replied: Thank you for your continued business, Mr. Llamas and for the review! We are so happy to have you as a part of our family here at Mercedes-Benz of Dothan!
Google Review
- June 26, 2019
Wonderful service all around
Google Review
- June 24, 2019
I was very pleased with my salesman Teresa Walker...I met some very nice an concern people there. I will recommend this business to my friends and family. You all deserve a five Star, Thank you again..
Response from the owner Replied: Thank you so much for your review and for allowing us to earn your business! We hope that you enjoy your new vehicle!
Google Review
- June 24, 2019
Teresa was a joy to work with. Very knowledgeable and easy to work with. Teresa made the whole process enjoyable. THANK YOU, TERESA!!
Response from the owner Replied: Thank you for your review, Richard! We are more than happy that you became a part of our family and allowed us to earn your business. Hope you enjoy your new vehicle!
Google Review
- June 18, 2019
They had outstanding service and a terrific selection.
Response from the owner Replied: Thank you for your review, Mr. Kidwell!
Google Review
- June 13, 2019
The professionalism here is top of the line, right along with the vehicles they are selling. They make the car buying experience easy.
Google Review
- June 06, 2019
Response from the owner Replied: Thank you for your review, Starla!! We are glad to have you in the Mercedes-Benz of Dothan family!
Google Review
- June 05, 2019
Wonderful service all around