Google Review
- October 14, 2019
Google Review
- October 14, 2019
Google Review
- October 08, 2019
My father bought a 2009 Chevrolet Silverado, drove it for a week and the transmission went out. Took it back to Mercedes and they laughed and refused to fix it, instead they sent me to Solomon Chevrolet and they plugged the transmission into their computer and said the transmission was completely...
Response from the owner Replied: Dear Sara, While we understand you are upset about the vehicle having mechanical issues, there needs to be a few things addressed. First, we would never laugh in someone's face. Unfortunately, we never know what can happen from a vehicle that has over 170,000 miles. This vehicle fit what you were looking for, and on the numerous times the client came in to test drive on multiple days, never had any issues or any signs that something would stop working properly. It was stated that the vehicle ran fine from the client, but every 3 days or so it would have an inconvenience of not starting, but eventually it would start. While we do understand your frustration, unfortunately it was sold AS-IS and signed by purchasing parties and we can't ensure the lifetime of a vehicle with this high of mileage.
Google Review
- October 01, 2019
Great family and a great dealership!
Response from the owner Replied: Thank you for your 5 Star Review, Matthew!
Google Review
- October 01, 2019
We didn't have appointment, but had a minor issue. Service Department OUTSTANDING. They had us in and out in no time. Bravo, bravo
Response from the owner Replied: Thank you for your 5 Star Review, Cheryl, and we are happy to be able to assist with all of your servicing needs!
Google Review
- September 29, 2019
Google Review
- September 25, 2019
Being apart of this Mercedes Benz family for years and years now has been one of the best experiences! I still remember pulling off the lot in my first car when I was 16 and having everyone congratulating me and making me feel so special! Almost 7 years later, I wouldnt want to buy from anyone other...
Response from the owner Replied: Thank you for your review, Haley, and all of the kind words! We strive to truly be #TheBestOrNothing
Google Review
- September 24, 2019
We have 2 personal Mercedes car bought from Brandi.We have muliple Sprinter Van's for work, bought from Brandi. We have 2 used trucks bought from Brandi. I need my 2020 GL ordered soon.You all are family, Not a business. Brandi, thank you for making our lives better.Judi
Response from the owner Replied: Thank you for your kind words and for understanding we are more than just a company, we are family! It's customers like you that make are job amazing and make us love what we do each and every day!
Google Review
- September 24, 2019
This is an amazing group of people. Nice to see a group of strong and successful women under one roof! Youll find friends when you go to them for a Benz!
Google Review
- September 24, 2019
This is an amazing group of people. Nice to see a group of strong and successful women under one roof! Youll find friends when you go to them for a Benz!
Google Review
- September 24, 2019
Adam Tindell was the best!!! He helped us with our new car purchase. Great costumer service! Come see Adam!!!
Response from the owner Replied: Brooke, thank you so much for your kind words and 5 Star Review! Adam excels in customer service and strives to show customers like you how a car purchasing experience should be! #TheBestOrNothing
Google Review
- September 24, 2019
We have 2 personal Mercedes car bought from Brandi.We have muliple Sprinter Van's for work, bought from Brandi. We have 2 used trucks bought from Brandi. I need my 2020 GL ordered soon.You all are family, Not a business. Brandi, thank you for making our lives better.Judi
Response from the owner Replied: Thank you for your kind words and for understanding we are more than just a company, we are family! It's customers like you that make are job amazing and make us love what we do each and every day!
Google Review
- September 20, 2019
Response from the owner Replied: Thank you for your 5 Star Review, Don! We strive daily to be #TheBestOrNothing
Google Review
- September 05, 2019
Google Review
- September 03, 2019
Response from the owner Replied: Dear Reviewer, over the past hour, you have reviewed several businesses on Google Review. We show no records that you have ever contacted our business for sales or services. Many potential customers rely on reviews for future business at our dealership. Since you have never been, we respectfully ask that you remove your 1-Star review unless you'd like to come in and experience our First Class Service for yourself. Thank you!
Google Review
- August 15, 2019
Response from the owner Replied: Thank you for your 5 Star Review!
Google Review
- August 09, 2019
Google Review
- August 09, 2019
Google Review
- August 07, 2019
Very nice!!
Google Review
- July 30, 2019
Google Review
- July 18, 2019
I bought a AMG S63 and all I had was issues. The Customer Service Sucks. The General Manager is a crook.
Google Review
- July 16, 2019
Don't stop til u get what u wanr
Google Review
- July 12, 2019
The professionalism here is top of the line, right along with the vehicles they are selling. They make the car buying experience easy.
Response from the owner Replied: Thank you so much for your review, Christopher! Our goal is to ensure our clients have a fun and easy experience! #BestorNothing
Google Review
- July 01, 2019
They are all extremely professional. We highly recommend for you to go and see Teresa, she was awesome, very patience and understanding of all our needs and help us get the right car for our family. Also she is a very nice person who makes you feel like you are doing business with your best friend
Response from the owner Replied: Thank you so much for your 5 Star Review! Teresa is an amazing asset to our dealership and we are proud to have her!
Google Review
- July 01, 2019
Very pleased with Teresa Walker for being patient during transaction. Thank you
Response from the owner Replied: Thank you for your continued business, Mr. Llamas and for the review! We are so happy to have you as a part of our family here at Mercedes-Benz of Dothan!
Google Review
- June 26, 2019
Wonderful service all around
Google Review
- June 24, 2019
I was very pleased with my salesman Teresa Walker...I met some very nice an concern people there. I will recommend this business to my friends and family. You all deserve a five Star, Thank you again..
Response from the owner Replied: Thank you so much for your review and for allowing us to earn your business! We hope that you enjoy your new vehicle!
Google Review
- June 24, 2019
Teresa was a joy to work with. Very knowledgeable and easy to work with. Teresa made the whole process enjoyable. THANK YOU, TERESA!!
Response from the owner Replied: Thank you for your review, Richard! We are more than happy that you became a part of our family and allowed us to earn your business. Hope you enjoy your new vehicle!
Google Review
- June 18, 2019
They had outstanding service and a terrific selection.
Response from the owner Replied: Thank you for your review, Mr. Kidwell!
Google Review
- June 13, 2019
The professionalism here is top of the line, right along with the vehicles they are selling. They make the car buying experience easy.
Response from the owner Replied: Thank you so much for your review, Christopher! Our goal is to ensure our clients have a fun and easy experience! #BestorNothing
Google Review
- June 05, 2019
Wonderful service all around
Google Review
- May 22, 2019
Response from the owner Replied: Dear Robert, thank you for the 4 Star Review. Upon searching our records, we show no information on where you've ever been to our dealership. Please understand that clients look at reviews for potential business and when a user leaves a review that has never been to our dealership, it represents false information. I noticed where you've left several reviews with many other companies and ask that you simply remove your review since we haven't had the opportunity to show you why we deserve 5 Stars, or you leave us a 5 star review until you have a reason to leave a less than perfect review. If you're in the market for a vehicle, please stop by as we would be more than happy to welcome you into the Mercedes-Benz of Dothan family!
Google Review
- May 07, 2019
Excellent service!
Google Review
- May 01, 2019
Google Review
- April 23, 2019
Google Review
- April 19, 2019
Response from the owner Replied: Keith, our job is to ensure that all of our clients are happy and have a wonderful experience at our dealership. Unfortunately, we have no record of you coming in for sales or service. Could you please contact us and explain when you came in and what happened to make you leave a 1 star review? If you have never been to our facility to experience our customer service, please remove your review. Thank you!
Google Review
- April 10, 2019
People are very nice over there, I met with Brooke & Steve and they're just AMAZING. I went for a coolant flush and the job was well done. George
Google Review
- April 09, 2019
Google Review
- April 06, 2019
Went to get a key made for my car
Google Review
- April 04, 2019
Excellent, Everyone that passed by..Said Hello..Awesome..Professional At it Best !!!!
Google Review
- March 31, 2019
Response from the owner Replied: Dear Carie, We understand that within the last few hours you have left many businesses 1 Star reviews. Please know that there are true customers that look at our website for potential business and since you have never been to our company for service or sales, you should remove your rating as it is false. Please understand your 1 star reviews on over 70 businesses reflect them and it is unfair and disrespectful of you to do this to companies working hard to ensure their clients are happy.
Google Review
- March 30, 2019
Google Review
- March 20, 2019
Google Review
- March 11, 2019
Google Review
- February 25, 2019
Great experience! Brigitta was so nice and helpful, and went the extra mile to make sure I got the exact car I wanted.
Response from the owner Replied: Thank you for your review and for allowing us to earn your business here at Mercedes-Benz of Dothan! We are proud to have you in our family! We hope you enjoy your new vehicle!
Google Review
- February 16, 2019
Always had excellent service and Adam Tindell has always taken great care of anything I needed!
Response from the owner Replied: Thank you so much for your continued loyalty and for trusting Adam with all your vehicle needs. We are proud to have you as a loyal family member!
Google Review
- February 16, 2019
One of my favorite dealerships in the area!! My last salesman; Adam Tindell was phenomenal and made the dreaded car buying experience very easy & pleasant. Adam and the whole Team gives excellent client service!!!
Response from the owner Replied: Thank you so much for your kind words and for allowing us to earn your business here at Mercedes-Benz of Dothan where we always strive to ensure our clients are treated like family!
Google Review
- February 16, 2019
The customer service is excellent. The staff is very accommodating and Adam Tindell has always gone above and beyond to ensure that my needs are taken care of.
Response from the owner Replied: Thank you for your review and for being a part of our family here at Mercedes-Benz of Dothan!
Google Review
- February 15, 2019
Top notch staff ,,,Teresa is so helpful and knowledgeable about these cars. Very good experience doing business with this group. Thank you!
Google Review
- February 15, 2019
Top notch staff ,,,Teresa is so helpful and knowledgeable about these cars. Very good experience doing business with this group. Thank you!
Google Review
- February 15, 2019
Go see Adam Tindell! He is fantastic. Great customer service.
Google Review
- February 15, 2019
I'm extremely pleased with my vehicle I just bought. Adam Tindell made the process so smooth and stress-free. He was very friendly, professional, accommodating and knowledgeable. He answered all of my questions and I didn't feel rushed. This was by far the best car buying experience I've ever had. I...
Google Review
- February 14, 2019
Brigita Coker is amazing!She is so very knowledgable and makes you feel at ease. I will buy many more vehicles from her.
Google Review
- February 14, 2019
Teresa was very helpful during our car search. She was very patient and made the process very easy. David was also great! Thanks for everything!
Google Review
- February 13, 2019
What a wonderful dealership! All of the staff is helpful, welcoming and friendly, but I can not say enough great things about Adam Tindell. He is always a call or text away when you need something and will help you in every way he can.
Google Review
- February 13, 2019
I accompanied my Father on a three state, six month search for the perfect vehicle. Teresa Walker of Mercedes Benz of Dothan persisted with patience and frequently updated us on their inventory. I was impressed that her priority is customer satisfaction, rather than just making the sale. Her...
Google Review
- February 13, 2019
Ive bought 3 vehicles from MB of Dothan. All 3 from Adam Tindell. Not only have I enjoyed my cars, I have had the best customer service. Adam is a genuinely nice guy who happens to be really good at selling you a great car...or 3!
Response from the owner Replied: Thank you for your review and for trusting Adam Tindell with your vehicle needs. We are blessed to have you as part of our family here at Mercedes-Benz of Dothan!
Google Review
- February 13, 2019
Call Teresa Brady for information on deciding a purchase, even though my plans change she explain, gave me the best customer service. A lot of information I needed to know. Excellent personality. Thank you Teresa Brady.
Response from the owner Replied: Thank you for your review and for trusting Teresa with your vehicle needs!
Google Review
- February 13, 2019
Mrs. Teresa B. Walker, finance/sales team, and concierge (Mr. Bruce) went above and beyond to make my purchase a memorable experience. They were friendly and made sure that all my needs, questions, and concerns were met!
Response from the owner Replied: Congratulations on your new vehicle and thank you for allowing us to earn your business! Welcome to our family!
Google Review
- February 12, 2019
Great experience! Brigitta was so nice and helpful, and went the extra mile to make sure I got the exact car I wanted.
Response from the owner Replied: Thank you for your review and for allowing us to earn your business here at Mercedes-Benz of Dothan! We are proud to have you in our family! We hope you enjoy your new vehicle!
Google Review
- February 12, 2019
Its been almost a year since we purchased my GLC 300. Brigitta has made herself available to answer any questions throughout the year and has been awesome since day one. Ive purchased many vehicles over the years but I feel like we didnt just get a new car, weve developed a relationship. I cant...
Response from the owner Replied: Thank you so much for the kind words! We are extremely blessed to have Brigitta Coker with us and proud that she carries on "The Best or Nothing" slogan to her clients as well! Thank you for allowing us to earn your business and we are happy to have you in our family!!
Google Review
- February 12, 2019
Joanne and I are so impressed with the entire staff at Mercedes Benz of Dothan that all started on-line. I was amazed to see the full inventory there with so much detail and it saved us a lot of time. Teresa Walker was very helpful and knowledgeable throughout our purchase and made the experience so...
Response from the owner Replied: Thank you for allowing us to earn your business again, and we are happy to hear you had such a wonderful experience! We hope that you and Mrs. Joanne enjoy your new vehicle and continue to call Teresa for your vehicle needs! #BestorNothing #Family
Google Review
- February 12, 2019
Its been almost a year since we purchased my GLC 300. Brigitta has made herself available to answer any questions throughout the year and has been awesome since day one. Ive purchased many vehicles over the years but I feel like we didnt just get a new car, weve developed a relationship. I cant...
Response from the owner Replied: Thank you so much for the kind words! We are extremely blessed to have Brigitta Coker with us and proud that she carries on "The Best or Nothing" slogan to her clients as well! Thank you for allowing us to earn your business and we are happy to have you in our family!!
Google Review
- February 12, 2019
I have bought 3 vehicles from this dealership, and love how they make you feel like family. Adam Tindell has always been my salesman and is professional, genuine, and sincere. Mercedes Benz of Dothan will always have me and my Husband's business!
Response from the owner Replied: Thank you so much for your review Anna, and we hope that you enjoy your C-Class!
Google Review
- February 12, 2019
This is a great dealership. Let me tell you, just great. We have made multiple purchases from them with salesman Adam Tindell. No one is a better salesman, nobody. Takes care of you before, during and after the sale. Go visit Adam at MB of Dothan, trust me, you'll love it.
Response from the owner Replied: Thank you for allowing us to earn your business, Patrick and for trusting Adam to help you with your vehicle needs!
Google Review
- February 12, 2019
I worked with Adam Tindell and have nothing but good things to say. He was very respectful and truthful. Two things I look for the most in a person. Thank you for my new Cadillac Adam
Response from the owner Replied: Thank you so much for allowing us to earn your business and we hope you enjoy your new Cadillac! Welcome to our family!!
Google Review
- February 12, 2019
Had a wonderful purchase experience working with Brigitta Coker! Absolutely love my CLA 250 and the ease of buying the new car and trading up the old made all the difference in the world. Thanks Mercedes of Dothan and Brigitta!
Response from the owner Replied: Thank you for allowing us to earn your business and welcome to our family!! We hope you enjoy your CLA250!
Google Review
- February 12, 2019
Mrs. Teresa B. Walker, finance/sales team, and concierge (Mr. Bruce) went about and beyond to make my purchase a memorable experience. They were friendly and made sure that all my needs, questions, and concerns were met!
Response from the owner Replied: Congratulations on your new vehicle and thank you for allowing us to earn your business! Welcome to our family!
Google Review
- February 12, 2019
I called asking questions about different vehicles you have on your lot that would fit my budget. Spoke to Brigitta Coker, she was extremely knowlegeable and courteous. I will buy from her in the future!
Response from the owner Replied: Thank you so much for your 5 Star review and for trusting Brigitta Coker with your vehicle needs!
Google Review
- February 12, 2019
I recently ordered a 550 SUV through the ecommerce sales department of Mercedes Benz. Brigetta Coker was wonderful! She was so helpful with all the details of the car, explained all the options, and was very thorough with the entire process. She kept me updated as the car was being built. The car...
Response from the owner Replied: Thank you for allowing us to earn your business once again, and for allowing Brigitta to take care of your vehicle needs for you! We hope that you enjoy your new 550!!
Google Review
- February 12, 2019
Since moving to Dothan, my husband and I have driven 4 Mercedes vehicles. We have loved every one of them. The vehicles themselves are certainly 5 star, but the service from the staff of Mercedes Benz of Dothan would easily rate a 10. Adam Tindell has gone above and beyond to make sure that we have...
Response from the owner Replied: Mrs. Stokes, thank you so much for the amazing review and always trusting Adam with your vehicle needs! We are blessed to have you as a loyal client! #Family
Google Review
- February 12, 2019
Purchased a certified pre-owned vehicle from this dealership with Brigitta, the E-sales manager. Fantastic service through the purchase process and support from the service department.
Response from the owner Replied: Thank you, Mr. Bassett for the 5 Star Review and for allowing us to earn your business here at Mercedes-Benz of Dothan! Congratulations on your new car!
Google Review
- February 12, 2019
In my 25 years of car buying experience, I have never been treated so amazing!!! Brigitta Coker was my Mercedes Agent, and I couldnt have asked for anyone better. Thank you Brigitta for my amazing C300!!!!
Response from the owner Replied: Mr. Dawson, thank you so much for your great review and Congratulations on your C300! Thank you for allowing us to earn your business!
Google Review
- February 11, 2019
Response from the owner Replied: Thank you for your review, Starla!! We are glad to have you in the Mercedes-Benz of Dothan family!
Google Review
- February 09, 2019
I was in Dothan visiting family when I needed a service on my car. While having service I found a G 550 on their lot. Teresa in the sales Dept was wonderful to work with and sold me that G 550 before I left for CHARLOTTE. I had a great experience at this dealership with sales and service...
Response from the owner Replied: Thank you so much for your 5 Star Review and allowing us to earn your business! We hope that you enjoy your G550!
Google Review
- February 08, 2019
The best car buying experience easy and quick, thanks to Ms. Teresa Walker for helping me. Definitely would do business again!
Response from the owner Replied: Thank you for your 5 Star Review and allowing us to earn your business! We are happy to have you in our family here at Mercedes-Benz of Dothan!
Google Review
- February 04, 2019
Response from the owner Replied: Trulli, I noticed that when you left your 1 star review for our dealership, you left several reviews for different businesses at that time. We have no records of you ever being at our dealership for sales or service in our system. We aren't sure why you felt the need to leave a 1 star review to a place you have never been that potentially hurts our overall review score as well as future business. Please remove your review or feel free to actually come in to our dealership and allow us to show you how well we treat our clients.
Google Review
- January 30, 2019
Response from the owner Replied: Dear Dianna, We noticed on the day that you left your review that you left several reviews for different businesses during that time. Our records indicate that you have never purchased a vehicle from us even though we tried diligently to assist you many months ago. We ask that you kindly allow us to either assist you with your vehicle needs or at least take your 1 star rating down as we have potential clients that look at our reviews as reference to whether or not they want to purchase from us in the future. Thank you!
Google Review
- January 28, 2019
Response from the owner Replied: Thank you for the 5 Star Review!
Google Review
- January 25, 2019
Response from the owner Replied: Thank you for the 5 Star Review!
Google Review
- January 14, 2019
Google Review
- January 03, 2019
Google Review
- December 22, 2018
I experience was good and the staff was friendly. I like the snacks that they have.
Google Review
- December 20, 2018
Google Review
- December 19, 2018
Google Review
- December 12, 2018
Great staff.
Google Review
- November 20, 2018
Great deals!!!
Google Review
- November 20, 2018
Google Review
- October 30, 2018
Terrible customer service. Waited for over an hour to have vehicle seen. $1200 for small replacement part. Would not offer a loaner, simply because they were all out. Offered a rental car at high rate. Would NOT offer free loaner dispite being a loyal Mercedes Benz owner. Would not recommend!
Google Review
- October 30, 2018
Love my Truck! Great service from Teresa Walker and the team there at Mercedes of Dothan! Ask for Teresa to help you she will treat you right!