Finding a car that i am looking for been smooth speaking to Lauren. She understood what kind of vehicle I need within my price point and style I wanted. She's just great.

Dealer Replied: Alyssia Holmes, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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Plaza gave me a wonderful experience Lauren truly made it feel like home. I will come back and refer others. I will definitely be returning.

Dealer Replied: Thank you again for taking the time to let us know how we did!

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Lauren was very helpful. She exhibited knowledge, kindness, AndEfficiency Plaza is blessed to have this friendly capable woman on their staff

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No pressure buying. My personal opinion ask to see Quinten!!!

Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!

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We got a great buying experience with Lauren Young. She was warm, shared stats on vehicles and gave a great rate. Highly recommend her

Response from the owner Replied: Theo Rondozai, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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Lauren Young was knowledgeable and assistive in helping us get the best deal and value for our SUV. She made the process seamless too. Highly recommend her

Response from the owner Replied: Mutsa Mukome, we really appreciate this positive review! Thanks so much!

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Lauren is absolutely fabulous. Very knowledgeable, patient and pleasant! It was great dealing with her. She is extremely professional and stayed late helping us get our vehicle. I will definitely buy another car here. Thanks Lauren!!!

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Beth Freeman was amazing🤭😊

Response from the owner Replied: Hi, thank you for your review! Happy motoring!

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Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!

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I had a great experience with Savannah. Definitely recommend!

Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!

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Lauren Young is awesome!

Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Response from the owner Replied: Ashraf Tarroum, thank you again for taking the time to let us know how we did!

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Just want to thank you Lauren for you gracious hospitality and five star service.

Response from the owner Replied: Hello L D Coleman, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

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Gorgeous location and pristine showroom, and a flawless showing of my mother’s new Nissan Rogue Platinum by the lovely Lauren Young here at Plaza Mercedes-Benz. She was super friendly and outgoing, and maintained the perfect level of personalized informality during our experience, enabling ease and...

Response from the owner Replied: Adam Sanders, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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The was the absolute best experience buying a car I’ve ever had. Lauren Young was so easy to talk to and made the whole process quick and painless lol! I got my dream car and couldn’t be happier. Thank you so much!!

Response from the owner Replied: Thank you HJ! We hope to be of service to you again!

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if I can fire All the service advisers I would they don’t know how to treat Customer. They are the worst.

Response from the owner Replied: Good afternoon Fadi. We needed to diagnose your 2012 CLS and informed you that we cannot provide a loaner vehicle if you have not approved repairs or provided valid full coverage insurance for us to verify. Unfortunately, you proceeded to use foul language, insults and screamed aggressively to multiple employees. We had no choice but to ask you to leave before we would need to call the police. While we strive to offer top notch service to all guests no matter their race, we reserve the right to refuse service when we don't feel safe to do so. We're disappointed that this happened but we thank you for considering Plaza Motors. Daniel Branca, GM

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If I can give it 0 I would ! The stuff is so unprofessional, rude and racist. I work with them before and they were always like that, now they crossed the line. Slamming the door of my vehicle. NEVER GO TO THIS LOCATION

Response from the owner Replied: Greetings Gordana and thank you for your feedback. We understand that this is in regard to another customer. For clarification, we needed to diagnose his 2012 CLS and informed him that we could provide a loaner vehicle if he did not approve repairs or provide valid full coverage insurance for us to verify. Unfortunately, he proceeded to use foul language, insults and screamed aggressively to multiple employees. We had no choice but to ask him to leave before we would need to call the police. While we strive to offer top notch service to all guests no matter their race, we reserve the right to refuse service when we don't feel safe to do so. We're disappointed that this happened but we thank him for considering Plaza Motors. Daniel Branca, GM

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Just say had a great experience with Savannah definitely recommend!!

Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!

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I spoke with Lauren when we came into the dealership. We did not buy anything just looking but Lauren made it very clear that it was just ok to look and did not pressure us at all yet answered all of our questions.

Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!

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Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

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Lauren was an excellent help! I am more than satisfied with the service that she provided! 10/10 recommend! I will most definitely be back for the great customer service!

Response from the owner Replied: LuhChuckTV, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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FRED & MATT WERE GREAT 🥳🥳 I came in was greeted by Fred instantly pulled up the Car I wanted & IM PULLING OFF IN IT within 30 MINUTES !!! ❤️❤️

Response from the owner Replied: Hi, thank you for your review! Happy motoring!

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Frederick was a major help. Got my niece in her dream car. Thank you!

Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Lauren was great from beginning to the end. Extremely knowledgeable and superb customer service. I look forward to coming back!!

Response from the owner Replied: Shawn’ta Taylor, thanks so much for rating us so high! Be safe on the road!

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Excellent client service!!! This is the best dealership to buy from. The dealership has the best customer service experience!!I bought 2 vehicles!! Quinten and Savannah are the best !! Excellent deals this time of year. Get yours before it’s gone ! Both were delivered and a smooth...

Response from the owner Replied: Mary Ann Rayburn, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Lauren Young was great , I bought my car a little while ago but continue to receive excellent service every time I visit plaza

Response from the owner Replied: Thank you Aaron Hatcher! We hope to be of service to you again!

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Shout out Savannah

Response from the owner Replied: Benn Russo, thank you again for taking the time to let us know how we did!

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Savannah is absolutely amazing! Very professional and knowledgeable. Takes time to learn about your situation and does her best to meet your requests. Go see her!

Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

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Response from the owner Replied: Hi, thank you for your review! Happy motoring!

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Just purchased a new GLC350e and the sales and finance staff were amazing. They were very friendly and professional. Best car buying experience I have ever had. Will be a repeat customer.

Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!

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Lauren is amazing she listens and she exceeded all my expectations!

Response from the owner Replied: Thank you! We hope to be of service to you again!

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Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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Response from the owner Replied: Sue Kline, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

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We just had a wonderful experience with the team at Plaza Mercedes-Benz. I am sad to trade in my old Mercedes, but the new one is gorgeous! Lauren was a pleasure to do business with through the Christmas holiday. She was friendly, professional, and quick. Thanks to Lauren and the rest of the...

Response from the owner Replied: Hi Erin Lee, thanks so much for rating us so high! Be safe on the road!

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Lauren young

Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!

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Exceptional service by genuine people.

Response from the owner Replied: Thanks for the feedback, Jennifer Allison. We strive to provide excellent service to our customers at Plaza Mercedes-Benz. We always love to receive great feedback. Regards, Keith McLain GM

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My experience has been mediocre at best. The friendly, attentive customer service quickly diminished after I drove off the lot. I made an attempt to return the second key to my trade-in...no follow up reply. My second year service experience was pure torture. I decided that it was best to...

Response from the owner Replied: We're sorry to hear this Juan. Records show that a member of our management team reached out to you to get this handled right away. If you still need assistance, please do not hesitate to reach us at (314) 582-5294 and you may request to speak with Matt Tannehill, Sales Manager. Thank you for your business and patience as well.

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I had an amazing experience with Savannah! From the moment I walked in, she made the car-buying process smooth and stress-free. She was incredibly knowledgeable, patient, and never pressured me into making a decision. She went above and beyond to find the perfect car for me, explaining every detail...

Response from the owner Replied: Thanks for the great rating! We are always happy to help!

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Beth was so amazing and really helpful. Made the process enjoyable.

Response from the owner Replied: Thanks for the great rating! We are always happy to help!

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Lauren was amazing. She was incredibly patient, knowledgeable about the different cars we inquired about, and showed excellent communication skills throughout the buying process. Our overall experience was terrific.

Response from the owner Replied: Kelly Cook, thanks so much for rating us so high! Be safe on the road!

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Lauren was absolutely fantastic!! We had been in to a few different dealerships, multiple times. Let’s say they lost out on a sale! Lauren was friendly, professional and attentive. She kept in touch with us to get us the car we were looking for!! Would recommend reaching out to Lauren if you...

Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.

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Had an awesome experience. Devin and the team were great to work with. I purchased a car from out of state and the team made the process very smooth and was very helpful along the way. Definitely go see Devin if your are look for excellent customer service

Response from the owner Replied: We really appreciate this positive review! Thanks so much!

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Beth Freeman was our salesperson. She made my 84 year old mother comfortable and at ease with purchasing her car. Friendly, professional and knowledgeable. I would highly recommend seeing Beth for a car purchase. Zina

Dealer Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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Beth Freeman was our salesperson. She made my 84 year old mother comfortable and at ease with purchasing her car. Friendly, professional and knowledgeable. I would highly recommend seeing Beth for a car purchase. Zina

Dealer Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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Plaza mercedes is a good location with lots of options. I would recommend working with savannah she was great to work with and very knowledgeable

Response from the owner Replied: Hi, thank you for your review! Happy motoring!

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Savannah did a great job. Very cooperative and answered all my questions.

Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

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Came back to plaza just to see Lauren after 2 years. She is still amazing!! It’s always a please coming into Plaza !

Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!

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Bought a new Mercedes C 300. Great experience for a great car. Savanna Breitenfeld helped us. Knowledgeable, kind, professional and sweet. We saw her help someone who was standing around with that look on his face- She approached him and then asked how she could help and showed him the way. Even...

Response from the owner Replied: Terrie Robbins, thank you again for taking the time to let us know how we did!

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It is a horrible experience buying a car, but Savannah at Plaza was terrific. And it became a tolerable experience. In by 10:30 a.m. Driving off the lot with a new car by 5 p.m. Happy as could be now, a day or two later! Savannah was patient with us, efficient and, of course, knowledgeable. She...

Response from the owner Replied: Arnie Robbins, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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Clean. Friendly. Very demure.I came in last minute and knew what I wanted! Savannah B. gave me the best service and I felt comfortable dealing with her a single woman buying her first luxury car! I will definitely be in the Mercedes-Benz family for a while!

Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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Beth is so good and awesome. Very pleasant and explained everything in detailed. Looking forward to buy our next car here.

Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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Beth Freeman at Plaza Mercedes exemplifies luxury sales and exceptional customer service. She embodies a customer-first philosophy, making the car-buying process seamless and enjoyable. Beth’s friendly and professional approach made it easy for us to purchase our car in just one visit. Highly...

Response from the owner Replied: We really appreciate this positive review! Thanks so much!

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Beth was the best got us the car my mom has wanted forever at an awesome deal!!

Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!

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** I would never recommend this dealership to anyone. If you value your car and your money, avoid them at all costs. They will overcharge you and deliver substandard work, leaving you to fix their mistakes.Here’s my story:I scheduled a windshield replacement at this dealership using my insurance...

Response from the owner Replied: Arman, our management team reached out to you to address these concerns personally. We look forward to getting this turned around. If you'd like to reach out in the meantime, we can be reached at (314) 582-5294 and you may request to speak with Daniel Branca, our GM. Thank you for your business and patience as well.

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We had the best service with our shopping experience. Savannah knows how to treat clients! She was patient and knowledgeable about all the MB models and went above and beyond to help us narrow down our choices.

Response from the owner Replied: Hello CD W, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Online purchase with perfect execution from a team of professionals. Recommendations are the reward for a job well done.

Response from the owner Replied: Dan Hucul, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Lauren we are loving our 2025 GLE 350, thanks to you. The experience at Plaza Motors was great. Thanks again 😎😎.

Response from the owner Replied: Thank you again for taking the time to let us know how we did!

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Response from the owner Replied: Thanks for the great rating! We are always happy to help!

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Robert and Brandon were so amazing! This was my family first time buying a Mercedes and honestly we came into Plaza to look. We left with the coolest car we’ve ever owned.

Response from the owner Replied: We really appreciate this positive review! Thanks so much!

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Bob and Brandon are absolutely amazing! This was the best experience I have had and I enjoyed tremendously!!

Response from the owner Replied: Darryl Lee, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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My sales person Fredrick and the sales manager Matt were great to work with. Great price on the car and no surprises. Would purchase from Plaza Mercedes again!

Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!

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Beth Freeman is amazing and so friendly. She made the buying process so easy for me!

Response from the owner Replied: Thank you again for taking the time to let us know how we did!

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Response from the owner Replied: Thanks for the great rating! We are always happy to help!

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I had an excellent experience with Savannah!! She is amazing!

Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!

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Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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My wife and I had excellent experience with sales personnel Ms. Lauren at Plaza Mercedes Benz in Creve Coeur. Ms. Lauren went above, and beyond in ensuring that we got the best deal! She’s highly recommended by us!

Response from the owner Replied: Kalu Onuma, thank you again for taking the time to let us know how we did!

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Quentin and Beth super helpful. Literally the best car purchasing experience I’ve ever had. If you need to have ur next vehicle purchased, reach out to them!!!

Response from the owner Replied: Mark Ma, thank you for taking the time to leave us this positive review! Have a wonderful day!

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I loved the way the 63s looked and Lauren did a wonderful job giving answers to all my questions on the beautiful machine of a car with the v8 bi-turbo engine, cream leather interior. I can’t see myself in the vehicle without her perfect intelligent dialect on the beauty.

Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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We were pleased with our purchase and Beth Freeman was very helpful! She helped things move along as quickly as she could.

Response from the owner Replied: Alexis Howell, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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Go see Savannah if you’re in the market for a new car! She’s great!

Response from the owner Replied: Chioma Emeka, we really appreciate this positive review! Thanks so much!

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Lauren was great! She was so helpful and knowledgeable! Love my car!Thanks Lauren!

Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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Went in for service B. Found recall for subframe and said they were going to fix it for free. Said they had no loaner cars. Sent me home in a Lyft saying I could get my car back the next day. It is next day and have heard nothing from anyone. Service tracker they sent me in email says they haven't...

Response from the owner Replied: Thank you! We hope to be of service to you again!

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Response from the owner Replied: Hi Elle Mackenzie Breitenfeld, thanks so much for rating us so high! Be safe on the road!

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I highly Recommend Lauren!She made my experience so easy and calm.Thank you!!!

Response from the owner Replied: Greetings Allison. Our management team should have already reached out to you to address any questions or concerns you might have. If you have not spoken with anyone yet, please do not hesitate to reach out to us at (314) 582-5294 and request to speak with Dan Branca, our GM. Thank you and we l ook forward to speaking with you.

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Lauren young is amazing , and is so helpful and informative

Response from the owner Replied: Cydneye Phillips, we really appreciate this positive review! Thanks so much!

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FINALLY! An ACTUAL luxury car buying experience.So often I felt like the luxury car industry has done its best to strip all of the joy out of buying a new car...Then I found Fred...From the initial meeting through the delivery of the car It was clear that Fred at Plaza Mercedes was committed to...

Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!

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The staff was very warm, welcoming, and helpful there. It was a pleasant experience.

Response from the owner Replied: We really appreciate this positive review! Thanks so much!

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It was nice to speak with a woman who knows about cars, Lauren was very knowledgeable and non agreesive in her approach (very appreciated). Great dealership, sales agents are friendly the options seem endless. I would recommend any one looking for a new vehicle to find Lauren,she is sharp and can...

Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

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Ryan Main is such a great advisor! Very helpful whenever I need something!

Response from the owner Replied: Thank you again for taking the time to let us know how we did!

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I love how lauren treats her guest always making me feel welcomed

Response from the owner Replied: Adama Diop, we really appreciate this positive review! Thanks so much!

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Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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Lauren was great. A great experience

Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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Lauren was exceptional her customer service and will to really help me was above the bare minimum i will recommend her to any and everyone that will listen !!!!!

Response from the owner Replied: Aleshia Williams, thank you again for taking the time to let us know how we did!

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Lauren was very nice and helpful!

Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Lauren was very informative and not pushy. Would recommend to family and friends .

Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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Lauren Young is awesome and an amazing person! She is extremely knowledgeable and really cares about her customers. She pays attention to the little things that really matter. I would highly recommend anyone to buy a car from her. She is top notch and has earned my business forever!

Response from the owner Replied: Josh Vick, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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Response from the owner Replied: Hi, thank you for your review! Happy motoring!

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Lauren is great!!!! Highly recommend her

Response from the owner Replied: double wang, thanks so much for rating us so high! Be safe on the road!

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Lauren was fantastic to work with!

Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!

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Lauren our salesperson was the best. She went the extra mile to make sure we understood everything about the vehicle we wanted. She is very knowledgeable and pleasant. When you want excellent service ask for Lauren!

Response from the owner Replied: Thank you! We hope to be of service to you again!

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Devin did a great job as our sales person. Not pushy but answered our questions and was attentive to our needs.

Response from the owner Replied: Tom Hesterman, thank you for taking the time to leave us this positive review! Have a wonderful day!

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Outstanding service and top notch hospitality towards their customers.

Response from the owner Replied: We really appreciate this positive review! Thanks so much!

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Beth Freeman is an excellent sales representative who facilitated a pleasurable buying experience and the entire staff at Plaza Mercedes is top notch. Highly recommend starting at Plaza when considering a new or used vehicle purchase.

Response from the owner Replied: Keith, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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I have had the worst experience ever at this location. They refuse to walk through your car to see if their is any problems and once I found several issues they left me in service bay and refused to come out. I been calling them for months with out ever having my main issues address. It has resulted...

Response from the owner Replied: Mr. Woods, please give us a call at (314) 919-8100 and you may request to speak with Dan Branca. Thank you and we look forward to addressing these concerns.

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Quentin was the most helpful and I appreciate his kindness!

Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

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Quentin was awesome! Extremely helpful!

Response from the owner Replied: Thank you again for taking the time to let us know how we did!

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Quinten is a great person to come in contact with

Response from the owner Replied: Thank you again for taking the time to let us know how we did!

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Quentin is the best!!

Response from the owner Replied: Abigail Walz, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Lauren is very professional. Her skills and knowledge made my lease experience seamless. I will recommend Lauren to my friends

Response from the owner Replied: Hello Myrtis Spencer, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Largest selection of new Mercedes in St Louis by far !!! The dealership will send personal video of any vehicle! Thats personal service at it’s best

Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

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Quentin was great to work with!

Response from the owner Replied: Jameson King, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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Ask for Devin; he's my salesman and he's great. He will take you to school with his knowledge of the cars!

Response from the owner Replied: Hi The Enrichment Lab, thanks so much for rating us so high! Be safe on the road!

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Great dealership 👍Blessings to Mr. Ricky who's doing the greatest job ever 👍👌

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Response from the owner Replied: Hi Antwan Tompkin, thanks so much for rating us so high! Be safe on the road!

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I recently had the pleasure of purchasing my new car from Lauren at Plaza Mercedes benz, and I couldn't be happier with my experience! From the moment I walked into the dealership, I felt welcomed and valued as a customer.Lauren was incredibly knowledgeable about the vehicles and took the time to...

Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.

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Lauren was great! She was helpful and thoughtful with her approach. I didn’t feel rushed or pressured into buying a car; thank you!

Response from the owner Replied: Hello Laurynn Porazil, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

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Great experience at this location! Lauren was very professional and helped me with anything I needed!

Response from the owner Replied: Thank you again for taking the time to let us know how we did!

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Lauren did an exceptional job with helping me. She truly is passionate about what she does. If you need anything car related. She is your go to!

Response from the owner Replied: Payton Bruner, we are delighted to see this rating! Have a great day!

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Stay away from this place!!!! The will mess you car up and say its not there fault. The were out having fun in my var and busted gears in my transmission. Drove it in for check engine light and the call and tell me my transmisson went out while they were driving it. What a freaking joke. Then say...

Social Media T. Replied: Thank you for sharing your experience with us. We understand how unexpected and frustrating a transmission issue can be, especially with an older vehicle. Our team, led by our most tenured Master Certified technician, thoroughly inspected and test drove your car, and while we unfortunately encountered a transmission failure, we offered assistance to support your repair needs. To ensure transparency, we even offered to cover diagnostic and towing costs to a Mercedes-Benz dealership of your choice, as well as the repair cost if it was determined that we were at fault. We truly empathize with the situation and are here to help however we can.

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Beth was a pleasure to work with and made sure to get me in and out quickly.

Response from the owner Replied: Krista Berry, thank you again for taking the time to let us know how we did!

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I had a great experience with Lauren! She guided me in the making the best decision for myself and I'm forever greatful. Thank you

Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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We recently had the pleasure of working with Lauren during my friend purchase of a 2022 Benz CLA and I can't recommend her highly enough from the moment we arrived at the dealership Lauren was welcoming and attentive making the entire car buying process smooth and enjoyable

Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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Lauren Y., is really good at her job. From the moment I walked in, all the way up until the moment I left. I felt welcomed and valued as a customer. 10/10 would recommend chatting with her if you are in the looks of buying a new car. Thank you

Response from the owner Replied: Thank you! We hope to be of service to you again!

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The experience was amazing, big shout out!

Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.

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Response from the owner Replied: Greetings and thank you for this rating. We would like to address your concerns, however we do not have your name in our customer system. Please give us a call at (314) 919-8100 and request to speak with Dan Branca, our General Manager. Thank you and we look forward to speaking with you.

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Lauren Y was great to work with over the last few months. I wasn’t ready to buy. Then I was. She was patient, professional and better informed me about MB models. Lauren was hands down THE BEST sales rep we’ve had over the last 20+ years that we have purchased cars from Plaza.The purchase process...

Response from the owner Replied: Pam W, thanks so much for rating us so high! Be safe on the road!

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My experience with Fabian Brooks and Matt Tannehill was the best. They treated me with respect and kindness. I would recommend Plaza Mercedes to anyone.

Response from the owner Replied: Twanna St John, thank you again for taking the time to let us know how we did!

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The worst thing ive delt with in a very long time. I took my 2010 amg e63 ( sports car) in to have a key made and also to have my service light attented to. The guy that was my service rep name was Andrew i think. They called me about 2 weeks later and told me that they had finished with my car. I...

Response from the owner Replied: Thank you for sharing your experience with us. We understand how unexpected and frustrating a transmission issue can be, especially with an older vehicle. Our team, led by our most tenured Master Certified technician, thoroughly inspected and test drove your car, and while we unfortunately encountered a transmission failure, we offered assistance to support your repair needs. To ensure transparency, we even offered to cover diagnostic and towing costs to a Mercedes-Benz dealership of your choice, as well as the repair cost if it was determined that we were at fault. We truly empathize with the situation and are here to help however we can.

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Beth was fantastic!

Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!

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Happy with my experience with the Plaza team. Tom Schellhase was referred to me by my mom who helped me set up the deal on my EQE SUV. He was honest, efficient, no BS, and got me what I needed within my price point. Beth helped us bring it over the finish line. She was super nice and communicative....

Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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This is the premier Mercedes dealer in Missouri and it is absolutely exceptional!The finest dealership of any kind over ever visited. My highest recommendation!

Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Just purchased my first Mercedes, and Beth made the experience exceptional! She was patient and knowledgeable. Highly recommend Beth and Plaza Mercedes.

Response from the owner Replied: Hi Julie McDermott, thanks so much for rating us so high! Be safe on the road!

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Response from the owner Replied: Peggy Schmeiderer, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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The service is truly excellent from start to finish..

Response from the owner Replied: Thank you again for taking the time to let us know how we did!

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Response from the owner Replied: Hello Savannah Breitenfeld, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

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I was in touch with Devin for a week or two about a car and eventually requested a test drive. He completely ghosted me, and I never heard back.On top of that, my partner and I both discreetly inquired about the same vehicle, and we were given completely different “rock bottom” prices. It’s clear...

Response from the owner Replied: We're disappointed that you feel this way and that we could not meet your expectations in pricing. Thanks for your feedback and if you wish to further discuss, feel free to give us a call at (314) 582-5294.

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I experience a situation where plaza tried to charge me for services my car did not need.Once I showed proof that they diagnose my car wrong they cut off communication.

Response from the owner Replied: Mr. Harris:We pride ourselves on taking care of our guests. The repairs to your vehicle, which were approved by you, took place three years ago and we are disappointed by your belated dispute of these repairs, especially given that your vehicle was towed to the dealership. We are also disappointed by your threats to post negative reviews unless we paid money to you. Unfortunately, we will no longer be able to service your future automotive needs as a result of these actions.

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Sales department is full of energy and makes buying a vehicle fun!

Response from the owner Replied: We really appreciate this positive review! Thanks so much!

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Very good experience! Bath Freeman helped me a lot and she did a wonderful job explaining everything.

Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!

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Who ever the receptionist is that answers the phone is, she got the nastiest funkiest attitude of all times. She hung up on me Several times m, was using profanity, it was completely out of control for a expensive large company as this, this individual needs to be immediately terminated she has no...

Response from the owner Replied: Thank you for bringing this to our attention, Roman. This does not reflect the culture and standard that our team is known for. All of our calls are recorded and we found that your conversation was very brief and there was no exchange of profanity on this call. We do apologize if you felt the communication was rude. Feel free to reach out to us if you would like to discuss at (314) 582-5294. Thank you. Dan Branca, GM.

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Excellent Experience! Top Notch - thanks to Quentin!! He is the kindest human being - and really listens to what the client wants - and then delivers above and beyond!I just moved to the area and was missing my NJ Mercedes family - but I am glad to say - that this location exceeded my needs and...

Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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This is a very nice dealership, Matt was such a great guy who helped us out. Highly recommended. I was getting my car serviced and they made sure that I was treated fairly.

Response from the owner Replied: Hi, thank you for your review! Happy motoring!

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they are very respectful, nice and get work done, ive been to many dealerships but this is by far the best one ive been to, all thanks to Matt the manager.

Response from the owner Replied: Randa Ammash, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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Beth did very good I love her!!! I totally recommend everything went by so fast and everything was perfect

Response from the owner Replied: Life With Jay, we are delighted to see this rating! Have a great day!

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All good service great Kyle was great and thanks to manger Matt

Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.

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It was an awesome experience. Kyle & our finance Manager, Mr. H were awesome. A special thanks to the head Boss. They were all kind, considerate, patient & very helpful. They worked hard to get us into the vehicle we wanted. We were treated as if we were the only customers. Please go to Plaza....

Response from the owner Replied: Hi Jacquelyn Williams, thanks so much for rating us so high! Be safe on the road!

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Tom Sschellhase and Matt Tannehill in the management staff make this showroom fun, comfortable, and professional! Go see these guys, tell them what you want out of your next vehicle and let them steer you in the right direction! Trust me. Thank you 🙏

Response from the owner Replied: Hi Noor Abdulridha, thanks so much for rating us so high! Be safe on the road!

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Quentin was very professional and helpful. I was happy to be in his hands. I certainly recommend Plaza Motors.

Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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Plaza Motor was a great experience. I walked in Seen the Vehicle that I wanted and within an hour I was walking out getting in my new Mercedes-Benz I thank you guys so much Plaza is the place Go and they have hundreds of choices! Thank you, Ricky Wellington and Devon you guys were amazing🙏🏾

Response from the owner Replied: Thank you again for taking the time to let us know how we did!

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Anthony Ploudre is an absolute stud…he very knowledgeable and helpful…Matt Tannehill is also a very kind and helpful sales director…he helped me on my he fly with no appointment..I would recommend Plaza Mercedes to anyone!!!

Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!

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I brought my car in March 6, 2024 for a few leak repairs, oil change, brake flush & transmission service on my 2014 Mercedes CLS550 at the Creve Coeur location. I didn't get my car back until the 3rd week of August 2024. In that time I've paid 6 carnotes while my car was being serviced. In that...

Response from the owner Replied: Hello Mario and thank you for bringing this to our attention. A member of our management team should have already reached out to you last week to address your concerns. If you have not spoken with anyone yet, please do not hesitate to reach us at (314) 919-8390 and you may request to speak with our Service Manager, Craig Guenzler. Thank you.

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The dealership is great. Skip the service department unless you have a warranty.No warranty find a shop.

Response from the owner Replied: We really appreciate this positive review! Thanks so much!

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Lauren in sales was awesome. Friendly, professional and knows her stuff. If I could give her more than 5 stars I would. Definitely recommend!!!

Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!

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I had a very pleasant experience from start to finish. The entire staff (everyone from reception, to sales, to the finance manager) was amazing and very sensitive to all my needs and willing to go above and beyond to ensure all of my questions were answered and that I understood everything. I...

Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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Buying my first Mercedes today was a breeze!! Thanks to Beth Freeman and everyone at Plaza!!

Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!

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I recently purchased a GLS 450 from Plaza Mercedes, as this was my first car purchase in the country, I was initially concerned about navigating the entire process. However, from the moment I walked into the showroom, the experience was smooth and efficient. I’d like to specifically acknowledge...

Response from the owner Replied: Thank you Shree Sule! We hope to be of service to you again!

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Beth was PHENOMENAL! She went above and BEYOND!

Response from the owner Replied: myisha mcclure, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

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I just bought a Mercedes from Plaza and it has been nothing but a wonderful experience all throughout! Beth Freeman, was my sales specialist and was exceptional. I would recommend them for sure for anyone shopping for a Mercedes.

Response from the owner Replied: Thank you! We hope to be of service to you again!

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