Staff is friendly and professional. Easy in, easy out.

Response from the owner Replied: Thank you Darryl!

View on Google

Response from the owner Replied: Thank you Heather!

View on Google

Response from the owner Replied: Thank you Diane!

View on Google

Great service experience, Patrick and Sergio in service were both excellent to work with. Would recommend to anyone looking for the best team to work on their Mercedes-Benz.

Response from the owner Replied: Thank you Gavin!

View on Google

Excellent service, as always. Fair pricing as imports go, quick turnaround with updates using really good technology utilization, and some of the best convenience services and amenities I've ever seen!

Response from the owner Replied: Thank you Adam!

View on Google

First time having service on my car here, worked with David F. He was very helpful and nice, definitely a pleasure to work with.

Response from the owner Replied: Thank you Jacob!

View on Google

Clay was excellent to work with. He made the process so smooth and was willing to go above and beyond.

Response from the owner Replied: Thank you Alondra!

View on Google

Response from the owner Replied: Thank you!

View on Google

I dealt with the entire staff of 5 service writers....A different shop stated my 6-month-old Mercedes-Benz upper control arm was causing a chirping noise. I decided to take it to the dealership for installation because Mercedes would reimburse due to the warranty on the part. Well, the technician...

Response from the owner Replied: Thanks for the feedback, Blaythe. Sorry it wasn't a better experience. We have a proud team who does things the right way. We appreciate the opportunity.

Read more

Response from the owner Replied: Thank you Fredrick!

View on Google

I worked with Marina Lee on the purchase of my certified E450. I am a General Sale Manager at a dealership in Mpls/St paul and was looking forward to seeing how Bergstrom handled long distance sales. Marina was quick and effective at getting me the info I needed to make a decision. I would prefer...

Response from the owner Replied: Thank you for the kind words Tom and congrats on your new vehicle! Thanks for trusting our team. We'll share your feedback with Marina & team.

Read more

Great service

Response from the owner Replied: Thank you Scott!

View on Google

Treated us excellent

Response from the owner Replied: Thank you!

View on Google

David Farah, Hailey Reinke and Lane Evans were all fantastic to deal with! It was my first time having my car serviced here and they couldn't have been more accommodating. I went in for routine maintenance and the job was completed in the time they quoted me at, with updates to the progress every...

Response from the owner Replied: Thank you!

Read more

I needed some warranty work done on my 2022 Mercedes Sprinter Van, and Hailey was able to schedule immediate service. Parts were ordered and the install is scheduled for the upcoming week. I previously checked in with two other Mercedes dealerships and they were 1-2 months out on service. I'm...

Response from the owner Replied: Thank you Amy Jo!

Read more

Response from the owner Replied: Thank you Robert!

View on Google

I have been a long time Mercedes Benz owner and this Mercedes Benz location in Appleton , Wi is absolutely horribleBergstrom Mercedes is the worse place to take your car for repairs. They have kept my car for over a month and a half. They keep telling me oh we have other jobs and the technician is...

Read more