I always drive away happy from my service appointments here. Sure, it costs a bit to have the work done, but atleast you can clearly see it's being used for quality work and as an investment in the quality people you'll find here especially my consultant Haley. It's nice to associate with people...

Response from the owner Replied: Thank you Michael!

Read more

Had a great experience with Sergio in the service department. Sergio recalled work done from a previous year and shared his experience and knowledge willingly!

Response from the owner Replied: Thank you Rob!

View on Google

The only reason they are getting even 2 stars is because they had the vehicle we were looking for at a competitive price. The purchase of this vehicle (before, during and now after) has been a complete joke and a nightmare. Their sale of how friendly they are because they don’t negotiate and list...

Response from the owner Replied: Thanks for the feedback Crystal. Sorry for the frustration.

Read more

Sergio went above and beyond to not only repair my car but also to help find my forgotten sunglasses in the loaner!

Response from the owner Replied: Thank you Renee!

View on Google

Bought a BMW X1 and intentionally bought it from Bergstrom to ensure good follow up service.That was a mistake, after exclusively having it serviced by Bergstrom Enterprise BMW was disappointed they were doing half the job.Was never made aware of recalls that were in affect for my car.Was charged...

Read more

The service is beyond belief!!! I just want to thank you for the wonderful commercial during the Badger-LSU game! It has the class your product deserves!! Thank you for keeping the Mercedes Benz in a class by itself!!!!

Response from the owner Replied: Thank you Jane!

View on Google

I have a 2012 Mercedes-Benz c300. Let's just say that when I get into my 11 year old car, I feel like I'm going back to 2012. The performance of my vehicle is unflawed. I appreciate the care and service Bergstrom mercedes-benz has provided for me, my vehicle, and my safe transitThank you.

Response from the owner Replied: Thank you Daryl!

View on Google

The sales associates were so helpful, accommodating and friendly they truly made our car buying experience the best yet. I highly recommend Bill who helped both my husband and I get new vehicles and we’d be lost without Jovi and all of his knowledge. Thank you to the team at Bergstrom Mercedes-Benz!

Response from the owner Replied: Thank you Lindsay!

Read more

Response from the owner Replied: Thank you Nina

View on Google

Response from the owner Replied: Thank you Scott!

View on Google

Why do they need my license plate to give me a quote on a brake job?? I’m guessing to get in their mailing list..sorry, not happening.

Response from the owner Replied: Thanks Todd. Sorry for the frustration.

View on Google

I had to order a part. Was treated nicely. Was called when parts came in. They had parts right by the counter. No problem

Response from the owner Replied: Thank you James!

View on Google

Had to get service on our c300. Professional, timely, and polite. Buy should be, considering the cost.

Response from the owner Replied: Thank you Danielle!

View on Google

My wife and I were traveling in our Mercedes Sprinter RV and got stranded in WI on a Friday. Worked with Mercedes roadside service to get a tow to Bergstrom Mercedes-Benz and arrived later in the evening. Saturday morning went in and talked to Robb in sales, service was closed, who was super helpful...

Response from the owner Replied: Thank you Ray!

Read more

Sergio, there is only one person I can trust with my g wagon. thank you for your hard work and making my ride drive like new again.

Response from the owner Replied: Thank you Ivan!

View on Google

Staff is friendly and professional. Easy in, easy out.

Response from the owner Replied: Thank you Darryl!

View on Google

Response from the owner Replied: Thank you Heather!

View on Google

Response from the owner Replied: Thank you Diane!

View on Google

Great service experience, Patrick and Sergio in service were both excellent to work with. Would recommend to anyone looking for the best team to work on their Mercedes-Benz.

Response from the owner Replied: Thank you Gavin!

View on Google

Excellent service, as always. Fair pricing as imports go, quick turnaround with updates using really good technology utilization, and some of the best convenience services and amenities I've ever seen!

Response from the owner Replied: Thank you Adam!

View on Google

First time having service on my car here, worked with David F. He was very helpful and nice, definitely a pleasure to work with.

Response from the owner Replied: Thank you Jacob!

View on Google

Clay was excellent to work with. He made the process so smooth and was willing to go above and beyond.

Response from the owner Replied: Thank you Alondra!

View on Google