Google Review
- September 08, 2024
Took my car for service. David Farah was my service consultant and he was great.
Google Review
- August 29, 2024
We purchased a Jeep Grand Cherokee sight unseen and had a great experience. Vehicle was personally delivered to our home and was exactly what was advertised and it is in great condition. Marina was our sales rep and provided a seamless transaction. We will definitely do business with them again.
Google Review
- August 08, 2024
Great Service!!!
Response from the owner Replied: Thank you Scott!
Google Review
- August 05, 2024
Service department is wonderful and the employees too A+ service
Response from the owner Replied: Thank you Robert!
Google Review
- June 18, 2024
No problems.
Response from the owner Replied: Thank you John!
Google Review
- June 08, 2024
Response from the owner Replied: Thanks Spencer. Shoot us a message. We want to help (help@bergstromauto.com).
Google Review
- June 03, 2024
Abundant inventory for East Central Wisconsin
Response from the owner Replied: Thank you Ryan!
Google Review
- May 23, 2024
Always treated like a rockstar at Bergstrom! I take my 2015 ML350 there for maintenance. Their prices are very competitive and fair. They never "find" a bunch wrong with my vehicle (like some non dealership mechanics). Sergio is a great person to deal with. I can feel confident that my Benz is...
Response from the owner Replied: Thank you Trevor! We'll share your feedback with Sergio and the entire team.
Google Review
- May 08, 2024
From test drive to purchase, the team at Bergstrom Enterprise / Mercedes Benz were fantastic! No hassle, very knowledgeable, professional and quite possibly the fastest vehicle purchase I’ve ever had. And customer service second to none. (And dog friendly!)
Response from the owner Replied: Thank you David!
Google Review
- May 04, 2024
Response from the owner Replied: Thank you Kati!
Google Review
- April 13, 2024
Response from the owner Replied: Thank you!
Yelp Review
- April 09, 2024
Get everything your sales person says in writing, they will say anything you want to hear to force a sale and beg you for a ten on the survey that comes out afterwards but not hold up their end of the bargain. Bergstrom should be embarrassed by how terrible their current BMW staff is operating. I...
Google Review
- April 04, 2024
Convenient pickup, many dealerships nearbyУдобный пикап, много дилерских рядом
Response from the owner Replied: Thank you!
Google Review
- March 07, 2024
I always drive away happy from my service appointments here. Sure, it costs a bit to have the work done, but atleast you can clearly see it's being used for quality work and as an investment in the quality people you'll find here especially my consultant Haley. It's nice to associate with people...
Response from the owner Replied: Thank you Michael!
Google Review
- March 07, 2024
Had a great experience with Sergio in the service department. Sergio recalled work done from a previous year and shared his experience and knowledge willingly!
Response from the owner Replied: Thank you Rob!
Google Review
- February 22, 2024
The only reason they are getting even 2 stars is because they had the vehicle we were looking for at a competitive price. The purchase of this vehicle (before, during and now after) has been a complete joke and a nightmare. Their sale of how friendly they are because they don’t negotiate and list...
Response from the owner Replied: Thanks for the feedback Crystal. Sorry for the frustration.
Google Review
- February 14, 2024
Sergio went above and beyond to not only repair my car but also to help find my forgotten sunglasses in the loaner!
Response from the owner Replied: Thank you Renee!
Yelp Review
- January 17, 2024
Bought a BMW X1 and intentionally bought it from Bergstrom to ensure good follow up service.That was a mistake, after exclusively having it serviced by Bergstrom Enterprise BMW was disappointed they were doing half the job.Was never made aware of recalls that were in affect for my car.Was charged...
Google Review
- January 14, 2024
The service is beyond belief!!! I just want to thank you for the wonderful commercial during the Badger-LSU game! It has the class your product deserves!! Thank you for keeping the Mercedes Benz in a class by itself!!!!
Response from the owner Replied: Thank you Jane!
Google Review
- January 14, 2024
I have a 2012 Mercedes-Benz c300. Let's just say that when I get into my 11 year old car, I feel like I'm going back to 2012. The performance of my vehicle is unflawed. I appreciate the care and service Bergstrom mercedes-benz has provided for me, my vehicle, and my safe transitThank you.
Response from the owner Replied: Thank you Daryl!
Google Review
- December 14, 2023
The sales associates were so helpful, accommodating and friendly they truly made our car buying experience the best yet. I highly recommend Bill who helped both my husband and I get new vehicles and we’d be lost without Jovi and all of his knowledge. Thank you to the team at Bergstrom Mercedes-Benz!
Response from the owner Replied: Thank you Lindsay!
Google Review
- November 30, 2023
Response from the owner Replied: Thank you Nina
Google Review
- November 14, 2023
Response from the owner Replied: Thank you Scott!
Google Review
- November 14, 2023
Why do they need my license plate to give me a quote on a brake job?? I’m guessing to get in their mailing list..sorry, not happening.
Response from the owner Replied: Thanks Todd. Sorry for the frustration.
Google Review
- November 14, 2023
I had to order a part. Was treated nicely. Was called when parts came in. They had parts right by the counter. No problem
Response from the owner Replied: Thank you James!
Google Review
- October 14, 2023
Had to get service on our c300. Professional, timely, and polite. Buy should be, considering the cost.
Response from the owner Replied: Thank you Danielle!
Google Review
- October 14, 2023
My wife and I were traveling in our Mercedes Sprinter RV and got stranded in WI on a Friday. Worked with Mercedes roadside service to get a tow to Bergstrom Mercedes-Benz and arrived later in the evening. Saturday morning went in and talked to Robb in sales, service was closed, who was super helpful...
Response from the owner Replied: Thank you Ray!
Google Review
- October 14, 2023
Sergio, there is only one person I can trust with my g wagon. thank you for your hard work and making my ride drive like new again.
Response from the owner Replied: Thank you Ivan!