Review on Google
Google Review
- July 17, 2021
Awesome my 12 yr old son loves this car dealership, he wanted to come here today to do a review on the cars for his TikTok account!! You can go to tylersfarmdisplay25@tiktok, my son is very popular on TikTok.
Response from the owner Replied: Great stuff Kristy! Thanks for the positive review, and the tip on the great TikTok account!
Review on Google
Google Review
- July 15, 2021
We have a Mercedes Benz and I went in to speak to one of the managers for trade in options . Very rude and was looking at me weird .like I was a criminal. My Benz dealership in Arizona is excellent. First thing they offer is coffee or water and are extremely courteous. Maybe your dealership can...
Response from the owner Replied: Hi N S. Thanks for the feedback and sorry for the frustrating experience. We'd love to help and offer a proper apology but you've chosen to not use a real name. Please shoot us a message. We'd love to talk. (help@bergstromauto.com)
Review on Google
Google Review
- June 30, 2021
This is hands down the best dealership I've ever dealt with. From the minute I made contact it was no pressure and ultra professional. Our salesman, Bill Schaff, was great from start to finish, most notedly, no pressure, and offering (and following through) to deliver our new vehicle an hour to our...
Response from the owner Replied: Thank you Brad! Congrats on your new vehicle! You're in good hands with Bill and team.
Review on Google
Google Review
- June 25, 2021
Traveling out of state when my Blutech ML 350 AdBlu indicator light came on. Found my way over to Bergstrom Mercedes-Benz and they hooked me up with the diesel additive that I needed in under 10 minutes and sent me on my way to my surprise at no charge. Great guys!
Response from the owner Replied: Thank you Micah!
Review on Google
Google Review
- June 18, 2021
I took my son there to pick up a part for his BMW. Had a hot chocolate courtesy of our hosts, and then we headed out.
Response from the owner Replied: Thanks Bruce!
Review on Google
Google Review
- May 17, 2021
Always good service. Do miss the cc cookies!
Response from the owner Replied: Thanks Edgar! Cookies will be back soon.
Review on Google
Google Review
- May 14, 2021
5 stars to David and the team. Excellent service and great customer communications. Go with the folks that will take good care of you. You get what you pay for and more. Thanks guys. Dan
Response from the owner Replied: Thanks Dan! Appreciate your business and your kind words.
Review on Google
Review on Google
Google Review
- May 11, 2021
Review on Google
Google Review
- May 10, 2021
Best professionals you can find in automotive industry. They care for the customers. I travelled from Midland, Michigan to Appleton, WisconsinBut trip was 100% worth
Response from the owner Replied: Thanks for the feedback and and thanks for making the trip.
Review on Google
Google Review
- April 27, 2021
Great I have a new car and Sam was very helpful.
Response from the owner Replied: Thank you Lynn!
Review on Google
Google Review
- April 27, 2021
Great I have a new car and Sam was very helpful.
Response from the owner Replied: Thank you Lynn!
Review on Google
Review on Google
Google Review
- April 03, 2021
Over charge for work, the part was only $30 and they charged me$611? What a scandal... David, you just paid for your car payment!!!!
Review on Google
Review on Google
Google Review
- March 17, 2021
Over charge for work, the part was only $30 and they charged me$611? What a scandal... David, you just paid for your car payment!!!!
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Review on Google
Review on Google
Google Review
- February 18, 2021
I can't say enough bad things about these people. My daughters fiancee bough a 2011 Jeep Commander from them this past July. As a young guy just graduating from college, his automotive knowledge is relatively limited. He checked the inspection report on the window and everything was checked off as...
Review on Google
Review on Google
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Review on Google
Google Review
- February 03, 2021
Enterprise Motors is always Friendly and Professional.... I would recommend them!Been coming here for over 15 yrs!
Review on Google
Google Review
- February 03, 2021
Service was quoted as taking 2 hours. It took 6 hours. Scheduling dropped the ball, causing a low rating. The actual service was great. Service advisor apologized profusely. The ratty waiting area is the worst.
Response from the owner Replied: Hi Dennis. Thanks for the feedback. Obviously not how we want things to work. Thank you for your patience and we apologize for the frustration.
Review on Google
Google Review
- February 03, 2021
Worst experience of my life
Response from the owner Replied: Thanks for the feedback and sorry for the frustration.
Review on Google
Review on Google
Google Review
- February 03, 2021
I can't say enough bad things about these people. My daughters fiancee bough a 2011 Jeep Commander from them this past July. As a young guy just graduating from college, his automotive knowledge is relatively limited. He checked the inspection report on the window and everything was checked off as...
Review on Google
Google Review
- February 03, 2021
Enterprise Motors is always Friendly and Professional.... I would recommend them!Been coming here for over 15 yrs!
Review on Google
Review on Google
Google Review
- January 21, 2021
Service was quoted as taking 2 hours. It took 6 hours. Scheduling dropped the ball, causing a low rating. The actual service was great. Service advisor apologized profusely. The ratty waiting area is the worst.
Response from the owner Replied: Hi Dennis. Thanks for the feedback. Obviously not how we want things to work. Thank you for your patience and we apologize for the frustration.
Review on Google
Google Review
- January 14, 2021
Worst experience of my life
Response from the owner Replied: Thanks for the feedback and sorry for the frustration.
Review on Google
Review on Google
Google Review
- January 03, 2021
Amazing service, can't say enough about the kindness, respect, and professionalism of the employees at Bergstrom Mercedes. My Sprinter van was repaired promptly and I'm very satisfied in the service I received.
Review on Google
Google Review
- December 16, 2020
Amazing service, can't say enough about the kindness, respect, and professionalism of the employees at Bergstrom Mercedes. My Sprinter van was repaired promptly and I'm very satisfied in the service I received.
Review on Google
Google Review
- November 18, 2020
I arrived early my car was taken in for service was prompt and my car was service had a front end alignment 2 hours?cleaned and I'm happy but there was no coffee .drag...lol
Response from the owner Replied: Thanks for the feedback Robert. Sorry about the coffee. Hoping to bring it back soon. Cookies too!
Review on Google
Google Review
- November 18, 2020
They have phenomenal customer service, and they do very good work, but they are out of line with their labor prices and parts costs. Almost $200 an hour for labor is ridiculous. I needed a transmission flush on my Mercedes and they wanted close to $800 to do the work... and almost $600 of that was...
Review on Google
Review on Google
Review on Google
Google Review
- November 03, 2020
Made my appointment online. I arrived early and Pete Kempken was all ready for me took great care of me and my X5. They found an issue with my traction control. Instead of me spending all day waiting, they sent me home with a car until my Beamer was ready. Top Notch. Thanks Pete!
Response from the owner Replied: Thanks Jason!
Review on Google
Google Review
- November 03, 2020
Sergei thank you ! We got S550 Beautiful car ! Honest people Great deal ! More than 5 dealership
Response from the owner Replied: Thank you Kamar!
Review on Google
Google Review
- November 03, 2020
I arrived early my car was taken in for service was prompt and my car was service had a front end alignment 2 hours?cleaned and I'm happy but there was no coffee .drag...lol
Response from the owner Replied: Thanks for the feedback Robert. Sorry about the coffee. Hoping to bring it back soon. Cookies too!
Review on Google
Review on Google
Review on Google
Review on Google
Review on Google
Review on Google
Review on Google
Google Review
- October 23, 2020
Sergei thank you ! We got S550 Beautiful car ! Honest people Great deal ! More than 5 dealership
Response from the owner Replied: Thank you Kamar!
Review on Google
Review on Google
Google Review
- October 20, 2020
Made my appointment online. I arrived early and Pete Kempken was all ready for me took great care of me and my X5. They found an issue with my traction control. Instead of me spending all day waiting, they sent me home with a car until my Beamer was ready. Top Notch. Thanks Pete!
Response from the owner Replied: Thanks Jason!
Review on Google
Google Review
- October 19, 2020
Response from the owner Replied: Thanks for the feedback Robert. Sorry about the coffee. Hoping to bring it back soon. Cookies too!
Review on Google
Google Review
- October 18, 2020
Every time I go to buy parts from Bergstrom Mercedes, they find a new way to make me feel special. Glenn was able to turn a normally unpleasant experience (expensive parts) into an fun and positive one! He and the others were friendly, professional, and personable. I live roughly 1.5hrs away, and...
Response from the owner Replied: Thanks Scott!
Review on Google
Review on Google
Review on Google
Google Review
- October 03, 2020
Perfect experience from start to finish! We received the best service from Jeremy when purchasing our new vehicle. We were so impressed with his knowledge and expertise in all areas. He even helped educate us on all the many wonderful new features on our vehicle. There was such attention to all...
Response from the owner Replied: Thank you Tracy!
Review on Google
Google Review
- October 03, 2020
Every time I go to buy parts from Bergstrom Mercedes, they find a new way to make me feel special. Glenn was able to turn a normally unpleasant experience (expensive parts) into an fun and positive one! He and the others were friendly, professional, and personable. I live roughly 1.5hrs away, and...
Response from the owner Replied: Thanks Scott!
Review on Google
Review on Google
Review on Google
Review on Google
Google Review
- September 24, 2020
Every time I go to buy parts from Bergstrom Mercedes, they find a new way to make me feel special. Glenn was able to turn a normally unpleasant experience (expensive parts) into an fun and positive one! He and the others were friendly, professional, and personable. I live roughly 1.5hrs away, and...
Response from the owner Replied: Thanks Scott!
Review on Google
Review on Google
Google Review
- September 17, 2020
Perfect experience from start to finish! We received the best service from Jeremy when purchasing our new vehicle. We were so impressed with his knowledge and expertise in all areas. He even helped educate us on all the many wonderful new features on our vehicle. There was such attention to all...
Response from the owner Replied: Thank you Tracy!
Review on Google
Review on Google